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Job DescriptionDescription: Client Solution Architects (CSA) is currently seeking IT Service Desk Support to support a program at Norfolk Naval Shipyard, Portsmouth, V.A. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions. This position is contingent on contract award. How Role will make an impact: • Technical Support & Troubleshooting:, • Provide desktop support and service desk operations, resolving hardware and software issues across Windows and macOS platforms., • Support Microsoft 365 applications and services, including Outlook, Teams, OneDrive, and SharePoint., • Utilize remote support tools (e.g., Remote Desktop Protocol (RDP), System Center Configuration Manager (SCCM)) to diagnose and resolve technical issues., • System & Account Management:, • Perform user account management within Active Directory, including provisioning, group policy administration, and access control configuration., • Maintain compliance with role-based access control (RBAC) and acceptable use policies., • Incident Management:, • Operate and manage ticketing systems (e.g., ServiceNow, BMC Remedy, Jira) for incident tracking, resolution, and escalation., • Apply basic networking knowledge to resolve connectivity issues involving TCP/IP, DNS, DHCP, and VPN technologies., • Cybersecurity & Compliance:, • Demonstrate awareness of cybersecurity best practices, including data handling, access control, endpoint security, and incident reporting procedures., • Ensure compliance with service-level agreements (SLAs) and ITIL practices., • Customer Service & Communication:, • Exhibit strong written and verbal communication skills to effectively interact with users and stakeholders., • Deliver exceptional customer service and problem-solving in high-pressure environments., • Operational Support:, • Participate in or support shift-based or on-call operational schedules, as required., • Clearance: Must possess and maintain an active Secret Clearance, • Associate Degree in Information Technology, Computer Science, or a related field, • CompTIA Security+ (current and compliant with DoD 8570 or relevant agency policy)., • Minimum of 2–4 years of relevant experience for Tier II support roles OR Minimum of 4+ years of advanced support experience in areas such as system access management, endpoint administration, or incident response in Tier III support roles., • Desktop support and service desk operations., • Supporting Microsoft 365 applications and services., • Utilizing remote support tools (e.g., RDP, SCCM)., • Managing ticketing systems (e.g., ServiceNow, BMC Remedy, Jira)., • User account management in Active Directory., • Diagnosing and resolving networking issues (TCP/IP, DNS, DHCP, VPN)., • Adhering to cybersecurity best practices and ITIL standards., • Strong technical troubleshooting and problem-solving abilities., • Excellent written and verbal communication skills., • Effective customer service in high-pressure environments., • Awareness of ITIL practices and service-level agreements (SLAs)., • Ability to support remote and hybrid workforce environments. What Sets you apart: • Bachelor’s Degree in Information Technology or a closely related discipline, • CompTIA A+, ITIL v4 Foundation, Microsoft 365 Fundamentals, or Azure Fundamentals.

Job Description Are you energetic, personable, and driven to succeed? We’re looking for ambitious team members with experience managing outbound and inbound calls to join our in-office call center. This is not a remote position—you’ll work in a lively, supportive team environment where your communication skills and positive attitude will help you succeed. You’ll be speaking with homeowners who have already contacted us about their window and door replacement needs. Your role will be to learn about their situation, explain the value of an in-home consultation, and schedule an appointment with one of our Sales Consultants. What We Offer: • Competitive hourly pay: $17.00/hour plus uncapped performance bonuses, • Full-time and Part-time hours available, • Fun and fast-paced team atmosphere, • All warm leads – absolutely no cold calling, • Outgoing, friendly, and approachable, • Comfortable speaking with the public, • Professional, with a clear and courteous speaking voice, • Computer savvy and comfortable using call center software, • Experienced in a call center or customer service environment, • Skilled at handling objections and staying positive under pressure, • Motivated to earn bonuses based on performance, • Medical, vision, and dental insurance, • 401(k) and profit sharing, • Paid time off (PTO), • Life insurance Apply today and take the next step in your career! Company DescriptionMr. Rogers Windows is your friendly neighborhood window and door company. Our unique culture allows each member to shine. Come join a team dedicated to serving our customers while feeling appreciated for your contributions. Our compensation reflects our belief in our employees. Enjoy high wages, bonuses, profit sharing and benefits.Mr. Rogers Windows is your friendly neighborhood window and door company. Our unique culture allows each member to shine. Come join a team dedicated to serving our customers while feeling appreciated for your contributions. Our compensation reflects our belief in our employees. Enjoy high wages, bonuses, profit sharing and benefits.

Job DescriptionMicroHealth is seeking a Tier II Computer User Support Specialist to support our contract providing to achieve the acceptable levels of enterprise management and technical support, for the overhaul, repair, and maintenance of the Navy’s fleet in the areas of Technical Support, IT Strategies and Client Services, and Cyber Security. Location: Norfolk Naval Shipyard (NNSY) CIO C109, Portsmouth, VA 23709 Disclaimer: Candidates who do not meet the minimum requirements will not be considered Responsibilities: • Provide comprehensive desktop support and service desk operations, troubleshooting hardware and software issues across Windows and macOS platform, • Support Microsoft 365 applications and services including Outlook, Teams, OneDrive, and SharePoint, • Utilize remote support tools such as RDP and SCCM to diagnose and resolve technical issues efficiently, • Operate and manage ticketing systems (ServiceNow, BMC Remedy, Jira) for proper incident tracking, resolution, and escalation, • Perform user account management within Active Directory, including user provisioning, group policy administration, and access control configuration, • Apply networking knowledge to diagnose and resolve connectivity issues involving TCP/IP, DNS, DHCP, and VPN technologies, • Implement cybersecurity best practices and adhere to data handling, access control, endpoint security, and incident reporting procedures, • Maintain compliance with role-based access control (RBAC) and acceptable use policies, • Participate in shift-based or on-call operational schedules as required, • Support remote and hybrid workforce environments with understanding of SLAs and ITIL practicesRequirements:, • Strong troubleshooting skills for hardware and software issues, • Proficiency with Microsoft 365 applications and services, • Experience with ticketing systems and ITIL processes, • Knowledge of Active Directory and user account management, • Basic networking knowledge (TCP/IP, DNS, DHCP, VPN), • Effective customer service and problem-solving abilities in high-pressure environmentsQualifications:, • Required Education: Associate Degree in Information Technology, Computer Science, or related field, • Required Certification: CompTIA Security+ MicroHealth will recruit, hire, train, and promote persons in all job titles, and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, or status as a protected veteran and ensure that all employment decisions are based only on valid job requirements. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need reasonable accommodation due to a disability for any part of the employment process, please send an e-mail to with your request and contact information. Powered by JazzHR DmLsT04ru4 Company DescriptionAt MicroHealth, we help agencies solve their most pressing IT needs. We specialize in supporting federal partners within the ever-changing federal health IT landscape. For example, we help the Army provide medical simulation training to recreate battlefield environments and improve battlefield care. Additionally, we help make it easier for healthcare providers at the Department of Defense and Veterans Affairs to search through electronic data to make faster, more informed patient care decisions. That’s where you come in. We’re looking for energetic and creative problem-solvers who are ready to roll up their sleeves and work together to make a difference in federal health IT. We balance heads-down work with taking time to get to know our colleagues and having fun along the way. Our employees agree and have repeatedly named us a Top Workplace. Learn more at . MicroHealth is a Service-Disabled Veteran Owned Business (SDVOSB) and Small Business Administration (8a) firm.At MicroHealth, we help agencies solve their most pressing IT needs. We specialize in supporting federal partners within the ever-changing federal health IT landscape. For example, we help the Army provide medical simulation training to recreate battlefield environments and improve battlefield care. Additionally, we help make it easier for healthcare providers at the Department of Defense and Veterans Affairs to search through electronic data to make faster, more informed patient care decisions.\r\n\r\nThat’s where you come in. We’re looking for energetic and creative problem-solvers who are ready to roll up their sleeves and work together to make a difference in federal health IT. We balance heads-down work with taking time to get to know our colleagues and having fun along the way. Our employees agree and have repeatedly named us a Top Workplace.\r\n\r\nLearn more at . \r\n\r\nMicroHealth is a Service-Disabled Veteran Owned Business (SDVOSB) and Small Business Administration (8a) firm.

Job Description Here at Life Protect 24/7, we provide customers with peace of mind through our personal medical alert services. As a sales advisor, you will receive calls from a variety of customers, this creates an opportunity to share our service that rescues over 5,000 lives every month! Call Center sales representatives are the heartbeat of our culture – enthusiastic representatives of our company and advocates for our clients. Our upbeat call center work culture promotes development and individual training, games, incentives, and opportunities for advancement to help develop and solidify necessary sales skills. Sales representatives will effectively educate others about the importance of our product while bringing integrity and customer satisfaction to every interaction. Building rapport and establishing relationships with our customers is achieved by genuinely listening, identifying needs, communicating with clarity, and providing solutions to their questions and concerns. What we offer: * Competitive Pay * Weekly Pay * Paid Training * Unlimited Over-Time * Paid Time Off * Medical, Dental, Vision, AD&D, and Life Insurance * HSA Options * 401k with Company Match * Employee Development Program * Employee Product Discount * Beautiful Call Center Work Space * Convenient access to walking trails and Norfolk Premium Outlets * Remote (Work From Home) / Hybrid available to employees after 6 months based on performance What you offer: * Must be at least 18 years of age * High school diploma or equivalent preferred * Sales experience and/or call center environment experience * Strong communication skills (verbal, written, and interpersonal) * Ability to multitask, prioritize, and manage time * Self manage break times and clock ins * Prolonged Speaking; ability to speak vocally with customers for the duration of shift * Use of a computer/screen and typing for duration of shift * Use of a headset for duration of shift * Type accurately and effectively while simultaneously conversing with customers and working on multiple screens at once * Ability to understand and utilize various written materials while simultaneously navigating multiple screens/fields * Ability to move between scripts based on customer responses * Implement coaching and training sessions * Implement changes to script and/or procedures * Follow instructions during group events and training sessions Pay: $18 - $20/HR plus commission * Positions start at $18 hourly with bonuses and commissions * Opportunities for experience and growth up to $20 hourly plus sales commissions Available Schedules/Shifts: Monday - Friday, rotating Saturday schedule (one Saturday working, two Saturdays off) 8:00am-4:00pm Saturday & Sunday 12:00pm-8:00pm Saturday & Sunday 2:00pm -10:00pm Saturday & 2:00pm-8:00pm Sunday 4 :00pm-10:00pm Saturday & 4:00pm-8:00pm Sunday Job Type: Full-time We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. After applying a recruiter will reach out in 2-3 business days via email or phone.

Job Description TechOp Solutions is seeking CSRs who can provide masterful guidance in a federal contact center environment. Strong candidates will have exceptional customer service skills, including experience deescalating calls, and proficiency in use of common office tools. Team members will support leadership across all aspects of contact center operations, and demonstrate courtesy and professionalism in customer interactions. Remote position, but candidate must reside in the Hampton Roads area Duties: • Answer inbound calls, emails, chats, and other contact channels., • Provide direct customer service, • Maintain service quality standards, including courtesy, professionalism, and efficiency., • HS degree, or equivalent, required, • Customer service experience, • Must be able to pass a typing test, • Must be able to obtain and maintain government agency suitability requirements as a condition of employment, • Ability to use telephony tools and applications, • Good verbal and written communication skills, • Basis computer skills, • A reliable, hard-wired internet connection is required

Job DescriptionDescriptionThe Administrative/Office Assistant is responsible for providing general administrative support to operational areas within the organization. Deals with a diverse group of important external callers and visitors as well as internal contacts at all levels of the organization. In addition to answering phones, greeting guests, scheduling meetings and obtaining supplies, this individual may perform duties such as processing direct mailings, and working on special projects. Independent judgment is required to plan, prioritize and organize the diversified workload as well as recommend changes in office practices or procedures. This role also requires the ability to maintain confidential information. This is a part-time role, 20 hours per week and offers a hybrid work environment. Essential Functions & Responsibilities:General Office Support • Provide office support to employees, visitors, clients as necessary, • Maintain a neat, organized office environment, • Receive, sort and distribute all incoming mail and shipments, • Manage all outgoing mail and shipments, • Carries out administrative duties such as filing, typing, copying, scanning, etc., • Monitor and maintain office equipment and supplies; ordering and restocking when necessary (Involves multiple office locations), • Liaise with executive assistants to handle requests and queries from senior managementAdministrative Assistance, • Provide project/administrative support to various departments, as required, • Send Gift Cards, swag kits, flowers and gifts, • Coordinate business cards for new hires (includes proofing and shipping), • Keep up to date Labor Law Posters onsite and online, • Assists with company/client meeting arrangements, as necessary, • Create shipping labels for various departments Facilities Coordination, • Use knowledge of business practices and priorities to proactively ensure efficient operations of office., • Coordinate repair and maintenance with building management company. Act as point of contact for any maintenance/repair vendors, as necessary. Communicate with employees regarding building issues if needed., • Monitor regular office food/beverage machines (i.e. coffee machine, filtered water machine). Coordinate with vendor and order, receive and stock supplies, • Maintain office appliances such as printers, monitors, zoom rooms, etc. Putting in support tickets, whenever necessary. Qualifications: • Proficient with a variety of software applications including MS Office., • Working knowledge of general office procedures., • Ability to handle frequent interruptions and changes in priorities while working in a fast-paced environment., • Ability to communicate both orally and in writing in a clear, professional and pleasant manner., • Ability to handle key assignments of a confidential nature and maintain highly confidential information., • Exercise a high degree of discretion, technical competence, attention to detail and administrative capability., • Ability to build professional and respectful working relationships at all levels, internally and/or externally to the organization., • Ability to work well independently as well as part of a team with a positive attitude, professional presence and exceptional customer service., • High School Diploma, associate’s degree Preferred., • Minimum of 1 year of experience in a customer service or office support role. Work Environment:, • Hybrid/remote environment, • Office setting with prolonged use of a computer We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job. This job description is intended to describe the general nature of work being performed by employees in this job. It is not intended to be a complete list of all responsibilities, duties, and skills required. Agencies/3 Parties may not solicit to any employee of Blue Mantis. Any candidate information received from any Agency/3 Party will be considered a gift and property of Blue Mantis, unless the Agency/3 Party is an Authorized Vendor of Blue Mantis with an up-to-date Blue Mantis Contract in hand signed by Blue Mantis Talent Acquisition. No payment will be made to any Agency/3 Party who is not an Authorized Vendor, nor has specific approval in writing from Blue Mantis Talent Acquisition to engage in recruitment efforts for Blue Mantis. At this time, we have no interest in onboarding any new staffing partners.

Job Description JOB ID: 81516 Position: 4 Month Contract with Potential to go Permanent with a Global Leader in HR Solutions Location: Norfolk (Hybrid - 3 Days Onsite, 2 Days Remote) Summary: This role is responsible for providing comprehensive payroll support to clients, ensuring accurate payroll processing, compliance, and troubleshooting. The position is integral in maintaining high levels of client satisfaction by addressing employer-level payroll concerns with a focus on efficiency, accuracy, and client education. Key Responsibilities: • Primary Client Liaison:, • Act as the main point of contact for employer-level payroll concerns., • Address client inquiries regarding payroll processing, tax compliance, and system navigation., • Offer proactive payroll solutions to improve client satisfaction and retention., • Educate clients on system functionalities, payroll regulations, and operational efficiencies., • Assist clients in leveraging technology for payroll automation and compliance reporting., • Performance & Efficiency:, • Work in a fast-paced, structured environment with a focus on key performance metrics such as response time, resolution rate, and client satisfaction scores., • Experience & Skills:, • Previous client service experience, preferably in payroll, HR, or financial services., • Strong problem-solving skills to diagnose and resolve payroll issues efficiently., • Excellent communication skills (written and verbal) to interact with clients and internal teams effectively., • Organizational skills to manage multiple client accounts and deadlines., • Ability to work independently while collaborating within a team-oriented environment., • Technical Proficiency:, • Familiarity with payroll software and HRIS systems is a plus., • Basic knowledge of payroll regulations and compliance requirements., • Opportunity to work with a globally recognized leader in HR solutions., • Hybrid work model for a balanced work-life experience., • Career growth potential within a structured, client-focused environment., • Hands-on experience in payroll compliance, problem-solving, and client relationship management.Company DescriptionAbout BCforward: Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally. BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work. BCforward is an equal opportunity employer.About BCforward:\r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer.