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Job Description Polar Analytics: The All-in-One Data Platform for Consumer Brands 🐻️‍❄️ Polar Analytics simplifies data so brands can make smarter, faster decisions without the complexity of traditional tools. Powerful yet user-friendly, it gives DTC brands the insights they need to scale profitably. 🚀 Our mission? To help indie DTC brands compete and grow—faster and more profitably. What Makes Polar Analytics Unique? 💎 🔥 4,000+ Brands and Growing We’ve scaled to 4,000+ active merchants (Jan 2025) and are on track for 10,000+ this year. 💡 Cutting-edge tech, Built for Simplicity We leverage the modern data stack to deliver enterprise-level insights—without the need for a data team. 💰 Backed by World-Class Investors We’ve raised $28.5M with Frst, Point9, and Chalfen Ventures, a top-tier B2B SaaS investor known for spotting future unicorns early. 👥 A Team of eCommerce Experts Our team brings experience from leading eCommerce SaaS platforms, united by a mission to build the next industry leader. Why this role? * Drive enterprise growth: Own strategic relationships with our highest-value clients, directly impacting company revenue and expansion targets * Shape the future of e-commerce analytics: Join us at a pivotal moment as we transition to an enterprise-focused service model, with significant opportunities for career advancement as our second US-based CSM * Become an e-commerce expert: Get exclusive access to the strategies and data of the fastest-growing DTC brands, building deep expertise in a $24B+ industry while helping shape product development * Own your impact: In a lean, high-performing team, your work directly influences customer lifetime value, retention rates, and company growth trajectory What's the Scope? * Full lifecycle ownership: Own the complete customer journey from implementation through renewal for your entire enterprise portfolio (12k+ ARR accounts), ensuring seamless transitions and maximum value realisation * Strategic onboarding leadership: Lead complex enterprise implementations, working closely with solutions engineers to ensure technical success while focusing on adoption strategies and relationship building * Revenue expansion: Proactively identify and execute expansion opportunities within your portfolio, leveraging product knowledge to upgrade clients to higher-tier plans and new feature sets * Enterprise relationship management: Foster deep, strategic relationships with demanding enterprise clients, managing expectations and serving as their primary advocate within Polar * Retention and renewal strategy: Develop and execute sophisticated retention strategies using both high-touch and low-touch approaches, preventing churn through proactive health monitoring and intervention * Cross-functional collaboration: Partner with support on escalated issues, create tickets, conduct initial investigations, and transform customer problems into scalable solutions with Tech and Product teams * Voice of the customer: Translate enterprise customer needs and feature requests into actionable product roadmap influence, ensuring our platform evolves to meet market demands * Process optimisation: Help build scalable CS practices as we grow, contributing to playbooks and best practices that will support our expanding enterprise customer base This job is made for you if you have: * Enterprise CS expertise: You have 3+ years of B2B SaaS Customer Success experience, specifically with enterprise accounts, ideally in companies that scaled from startup to growth stage * E-commerce/data fluency: You have experience with e-commerce adjacent software, analytics platforms, or data-driven SaaS products, enabling you to quickly understand technical concepts and speak our clients' language * Full lifecycle mastery: You've owned the complete customer journey from implementation through renewal, with proven success in expansion and upsell motions * Sales acumen: You have experience or a strong aptitude for revenue-generating activities, are comfortable with expansion conversations and quota-carrying responsibilities * A high-performance mindset: You thrive in fast-paced environments with sophisticated enterprise clients who have high expectations and complex requirements * Technical communication: You can translate complex technical concepts into business value and aren't intimidated by data, APIs, or technical integration discussions * Startup mentality: You're comfortable with ambiguity, rapid change, and wearing multiple hats in a dynamic team environment where innovation happens quickly * Ownership mindset: You take full accountability for your book of business and proactively solve problems rather than waiting for direction Our Hiring Process 📝 We believe in a structured, fair, and transparent hiring process. While the steps may vary by role, here’s what you can expect: 1. Recruiter Screen (30 mins): A call with our Head of Talent to talk through your current/past experience and your motivations and Tell you more about Polar Analytics., 2. Role Fit Interview (45 mins): Here, you'll meet either the Hiring Manager or a team member of a similar level to discuss your ways of working and understand your skillset and ability for the role., 3. Competency Deep Dive (1 hour): This interview usually consists of a practical element (case study, Presentation, Technical Problem Solving etc) designed to give you a broader understanding of how we drive impact at Polar. This will be with the hiring manager and one other team member., 4. Culture Interview (45 mins): A conversation with one of our Culture Champions. We assess your team fit based on our values (see below). We value your time and effort in the application process, and we aim to provide feedback as quickly as possible. Our Values 🌟 * 🤝 No Ego – We work as a team, valuing everyone’s input. * 🪞 Transparency – Honest feedback and open communication drive our growth. * 🚀 Growth Mindset – We constantly learn, improve, and push for excellence. * 💜 Care for Others – We lead with empathy and put our customers first. * 🔑 Act Like an Owner – We take responsibility and drive the business forward. * 🎯 Driven by Impact – We focus on delivering real value to our customers. Company Perks & Benefits: * 🌎 Choice-First Work Culture – We focus on impact. * 🏖 5 weeks of vacation * 💰 Competitive salary & equity * 💻 Latest MacBook * 🏡 Remote Office Upgrade budget to spend in your first year to ensure you have the best environment possible to work in * 🩺 Private Health Insurance – Based on your location. * 😍 Company-Wide Offsites Every 6 Months – Align on vision and strengthen our team bonds.

Job DescriptionChief Sales Officer (IT Services, Consulting) - Public Sector Job Overview We are seeking an experienced and dynamic Chief Sales Officer (CSO) work closely with the CEO and EVP to lead our clients sales efforts in the public sector for their IT services and consulting business. The ideal candidate will have a proven track record of success in driving sales growth, developing strategic partnerships, and leading high-performing teams within the public sector IT services industry. Key Details • Position: Full-time, • Location: Remote (US-only), • Experience Required: 10-25 years, • Industry: IT Services, Consulting, • Focus: Public Sector, • Package: $300k base + EBIDTA Bonus + Commission About our Client Our client, who is PE backed, is a leading provider of innovative IT services and consulting solutions, specializing in the public sector. They partner with government agencies, educational institutions, and non-profit organizations to deliver cutting-edge technology solutions that drive efficiency, enhance security, and improve citizen services. Current headcount is circa 500. Role Description As the Chief Sales Officer, you will be responsible for developing and executing our clients sales strategy for the public sector market. You will lead a team of sales professionals, foster key client relationships, and work closely with other executive team members to align sales objectives with overall business goals. Your leadership will be crucial in driving revenue growth, expanding market share, and ensuring customer satisfaction. Key Responsibilities • Develop and implement a comprehensive sales strategy for the public sector market, focusing on IT services and consulting solutions., • Set and achieve ambitious sales targets, consistently driving year-over-year growth in revenue and market share., • Lead, mentor, and motivate a high-performing sales team, ensuring they have the tools, knowledge, and support to succeed., • Establish and maintain strong relationships with key decision-makers in government agencies, educational institutions, and non-profit organizations., • Collaborate with the marketing team to develop effective sales collateral, proposals, and presentations tailored to the public sector audience., • Work closely with the product development and delivery teams to ensure alignment between client needs and our clients service offerings., • Analyze market trends, competitor activities, and customer feedback to identify new opportunities and refine our clients sales approach., • Oversee the entire sales process, from lead generation to contract negotiation and closure., • Develop and manage strategic partnerships with technology vendors, system integrators, and other relevant stakeholders in the public sector ecosystem., • Represent the company at industry events, conferences, and high-level client meetings., • Provide regular reports and insights to the executive team on sales performance, market dynamics, and growth opportunities., • Ensure compliance with all relevant public sector procurement regulations and ethical guidelines., • Collaborate with the finance team to develop accurate sales forecasts and manage the sales budget effectively., • Stay informed about emerging technologies and industry trends to position our client as a thought leader in the public sector IT services market. Qualifications • Bachelor's degree in Business Administration, Computer Science, or a related field; MBA preferred., • 10-25 years of progressive sales experience in the IT services and consulting industry, with a strong focus on the public sector., • Proven track record of consistently meeting or exceeding salesThis is an exceptional opportunity to take up an influential position in an already successful, and growing, IT services organization. For more details, please contact Josh Dixon (YCG) for further details, or submit your application today.Chief Sales Officer (IT Services, Consulting) - Public Sector

Job DescriptionDescription: We are building the next generation of data-driven aviation software to revolutionize aircraft maintenance and management. Our customers include airlines, MROs, and aviation vendors who want a more efficient, intelligent, and cost-effective way to business. As a Technical Program Manager (TPM), you’ll play a pivotal role in turning our product vision into reality. You’ll lead cross-functional execution of critical initiatives, working side-by-side with Product Management to translate strategy into actionable, well-sequenced delivery plans. This role is ideal for a strategic, execution-minded TPM who thrives in high-complexity environments and wants to help shape the future of enterprise aviation software. Responsibilities • Drive Cross-Functional Delivery: Lead the end-to-end execution of complex technical programs across engineering, product, design, data science, and customer teams., • Partner Closely with Product Management: Collaborate on roadmap prioritization, feature scoping, release planning, and translating product strategy into technical milestones., • Technical Program Planning: Define delivery timelines, manage interdependencies, identify risks early, and ensure all teams are aligned around shared outcomes., • Support AI and Data Productization: Help guide the delivery of ML-powered features and robust data pipelines—ensuring scalability, security, and usability in enterprise environments., • Engage with Airline Stakeholders: Act as a bridge between internal teams and external airline customers, managing integration timelines, data access, and stakeholder communications., • Build and Evolve TPM Practices: Help define best practices, tooling, and culture for how we plan, deliver, and communicate across our technical organization., • Other duties as assigned. Requirements: Required skills and qualifications • 5+ years of experience as a Technical Program Manager, Engineering Program Manager, or related role, ideally in enterprise SaaS or data/AI product environments, • Strong technical acumen, with experience working on software products involving complex system architectures, data pipelines, or ML components, • Experience leading cross-functional teams through ambiguity and scale-up phases, • Familiarity with modern agile and lean methodologies and tools (e.g., Jira, Confluence, GitHub), • Background or experience in aviation, aerospace, or enterprise procurement systems, • Experience with AI/ML-based product development, MLOps, or data platform architecture, • Prior experience integrating with external enterprise systems (e.g., ERP, MRO, procurement platforms), • Familiarity with aviation standards such as SPEC2000, ATA e-Business, or AEX (Aeroxchange) integrations, • Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience) Location: On-site Miami, preferred (or remote in Seattle or Dallas considered) Job Type: Full-Time Level: Mid-Senior Travel: Up to 25% of the time TRAX Technology powers the safe operation of tens of thousands of aircraft for hundreds of aircraft operators worldwide. Our customers include several of the world’s largest airlines as well as most low-cost carriers and large MROs, all of which operate & maintain the safest fleets at a very efficient cost structure in the industry. As a mission-critical system, our technologies are vital to the success of their business. Therefore, TRAX is constantly investing & innovating to ensure our applications remain best-of-breed / best-in-class in the industry to ensure we remain the market leader. We are only as good as our last implementation; everything is on the line with each project. TRAX USA Corp is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, disability, veteran status, and other protected characteristics. We maintain a drug-free and tobacco-free workplace and perform pre-employment background checks.

Job Description Hi Auto is the most trustworthy AI order taker for drive-thrus. Built for scale. Hi Auto is a reliable AI order taker for drive-thrus, purpose-built for high-volume QSRs. It helps brands consistently deliver faster, error-free service with over 93% order completion and 96% accuracy, at scale. With full control over scripts, upsells, and voice, brands can fine-tune drive-thru operational performance across all locations. At the same time, franchisees get the flexibility to adjust menus, LTOs, and regional offers. And with a built-in labor optimization process, Hi Auto reduces employee stress and turnover, saving hours of labor each day and improving the guest experience. Growing quickly, Hi Auto has the largest number of voice AI drive-thru restaurant deployments, competing directly with both big tech and restaurant tech players. We are seeking an experienced Project Manager to join our Customer Success department. What Would You Do? As a Project Manager at Hi Auto, you will be responsible for managing the successful execution of large scale pilot launches and ongoing relationships with our clients worldwide. You will work closely with internal cross-functional teams, including Sales, Field Engineering, Support, Product, and R&D to ensure that all pilot milestones are achieved on time, in accordance with our contractual obligations, and to the client's satisfaction. This is an excellent opportunity for a highly motivated, business-oriented, individual looking to continue their career in project management at a global growing startup that's revolutionizing the restaurant industry. This is a remote position requiring flexibility to work U.S. hours. Key Responsibilities • Get things done: Be the internal lead for successful pilot execution. Liaise with all internal stakeholders, technical, sales and operations to get things done, on time and within budget., • Lead our pilots to success: Serve as the main point of contact and escalation point for external corporate clients, providing regular updates on progress, addressing concerns, setting timelines, and managing realistic expectations and deliverables., • Be the face of our company: Lead all internal and external meetings. You will represent Hi Auto to our external corporate clients., • Continuous Improvement: Contribute to process improvement initiatives, sharing insights and suggestions to enhance project management practices within the company. Identify organizational learning opportunities for continuous improvements., • Manage a remote team: Lead, mentor, and motivate a remote customer success team, fostering a culture of collaboration, accountability, and exceptional customer focus., • Build relationships: Build lasting professional relationships with customers to create the right trusted environment for a successful joint project execution and business expansion. Qualifications and Skills • Native-level English, both written and verbal., • Previous Experience working for startups with American clients., • 2+ years experience in Project Management or Customer Success in the SAAS industry., • At least two years experience working with and/or managing remote teams., • A 'can-do' attitude with a strong, independent personality. You don't need to be told what to do and how to do it., • Quick learner: Able to understand and work with our technology and product independently., • Customer-Centric Mindset: Act as the voice of the customer, identify and raise improvements opportunities focused on customer satisfaction and sustainable growth.

Job Description This is a remote position. Director of Business Strategy - ITM (Inspect / Test / Maintain – Public Safety SaaS) About First Due First Due is the leading end-to-end software platform for Fire, EMS, and Public Safety agencies. We deliver mission-critical applications that streamline operations, ensure compliance, and improve community safety. Our modules span Fire Prevention, Scheduling, Personnel, Assets, Pre-Incident Planning, Community Engagement, and more. First Due’s ITM (Inspect / Test / Maintain) solution is a strategic product that enables AHJs to effectively manage 3rd-party fire protection system inspections, tests, and maintenance in compliance with NFPA standards and local ordinances. First Due helps AHJs drive system compliance, integrated into First Due’s full suite of Fire Prevention features. Role Overview We are seeking a Director of Business Strategy - ITM to drive the success of this critical product line. This is a cross-functional leadership role responsible for coordinating efforts across Product, Sales, Marketing, Partnerships, and Customer Experience to ensure that ITM meets and exceeds goals for ARR growth, retention, and market share expansion. Acting as the general manager of the ITM business, you will report directly into the Executive team. Your responsibility is to ensure First Due’s ITM solution becomes the best-in-class compliance and inspection platform for Fire and Life Safety. Roles & Responsibilities Product & Market Strategy • Act as the voice of the ITM business unit, providing input into product roadmap and competitive positioning., • Partner with Product Management to identify and prioritize feature gaps vs. competitors (e.g., The Compliance Engine, IROL and LIV)., • Develop market expansion strategies into contractors, property owners, and third-party inspection companies., • Track regulatory and NFPA standard changes to ensure ITM supports evolving compliance needs. Sales & Marketing Enablement • Partner with Sales leadership to track pipeline, forecast, and win/loss trends specific to ITM., • Drive GTM initiatives: case studies, webinars, trade shows, and thought leadership specific to fire protection contractors and AHJs., • Collaborate with Marketing to position ITM as the leading compliance management tool within the broader First Due platform. Partnerships & Ecosystem • Build and manage partnerships with inspection contractors, compliance organizations, and potential integration partners., • Explore GTM partnerships with CAD companies, records management systems, and hardware vendors (e.g., smart devices, sensors)., • Drive marketplace relationships (e.g., state compliance portals, insurance-linked systems). Customer Success & Adoption • Partner with Implementation and Support teams to ensure customer onboarding timelines and satisfaction benchmarks are met., • Identify key adoption blockers (e.g., contractor engagement, ordinance compliance) and drive cross-functional solutions., • Work with Customer Success to identify upsell and expansion opportunities within existing accounts. Reporting & Leadership • Present quarterly ITM business reviews to the CEO/COO, including progress, risks, and asks., • Track ARR growth, retention, adoption metrics, and market penetration for ITM., • Act as a cross-functional “glue” ensuring ITM has alignment across the organization. Qualifications Required: • 7+ years of experience in SaaS product strategy, business development, or GTM roles., • Proven ability to work cross-functionally across Product, Sales, Marketing, and CX., • Strong understanding of SaaS growth levers (ARR, retention, adoption, upsell)., • Excellent communication skills — able to influence at the executive level and with external stakeholders., • Experience in competitive positioning and driving market strategy in a fast-growth SaaS environment. Preferred: • Domain expertise in Public Safety, Fire & Life Safety compliance, or RegTech., • Familiarity with NFPA standards, compliance workflows, or fire inspection industry practices., • Prior experience with ITM and AHJ compliance software solutions, • Experience managing or supporting partnerships with contractors, AHJs, or government entities., • MBA or equivalent strategic/analytical background. We welcome a diverse workforce! If you don’t fit all the qualifications for the job listed above but feel you bring unique experience and perspective that would serve this role and First Due well, we encourage you to apply. All applicants must be authorized to work for any US employer in the United States. Locality Media LLC is unable to sponsor or transition sponsorship ownership of employment visas at this time. Hiring is contingent upon candidates successfully passing a criminal background check. As part of the I-9 verification of authorization to work in the US, Locality Media LLC participates in E-Verify. Physical Demands and Work Environment This role is fully remote with minimal travel expectations at this time. Reasonable accommodation may be made to enable qualified employees and applicants to perform the essential functions as outlined above. If you require an accommodation during the interview process, please reach out to . Working at First Due First Due offers a comprehensive compensation and benefits package for eligible employees, including competitive pay, medical, dental, and vision coverage, FSA/HSA, 401(k), flexible PTO, a fully remote workplace, a technology stipend, opportunities for advancement, and other benefits and perks that sets our team apart. Visit to learn more. If you are a resident of a state with wage transparency laws, please reach out to for a reasonable estimate of annual base compensation and any eligible incentive compensation. The actual compensation offered to successful candidates for roles may be higher or lower, based on non-discriminatory criteria including but not limited to relevant professional experience, geographic location, knowledge, skills, and abilities. This range will be reviewed on a regular basis. Locality Media LLC dba First Due is an equal opportunity employer. We do not discriminate in any aspect of employment on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other protected status or class. We are committed to promoting an environment of respect, acceptance, diversity and inclusivity, and equal opportunity. Discrimination and harassment of any type in any form will not be tolerated. When you apply for a role at Locality Media, LLC. dba First Due, we will collect some personal data, including information from your application, resume, or LinkedIn profile. This information is used during the interview and candidate evaluation process for opportunities at First Due and is only shared internally. Please review our candidate privacy notice here. Benefits

Job Description *This is a seasonal role based out of our office in Doral, FL. This is not a hybrid or remote opportunity. COMPANY OVERVIEW An entertainment, marketing & media company, Loud and Live performs at the intersection of music, sports, lifestyle, and content development. Headquartered in Miami, FL, Loud and Live’s success is driven by the company’s passion to create engaging and technology-embedded experiences for global audiences. POSITION SUMMARY The Ticketing/Box Office Coordinator will oversee and support all ticketing operations for Loud And Live’s local events, with a strong emphasis on on-site box office management. This role is responsible for ensuring seamless ticketing experiences at our venues by coordinating event-day operations, supervising box office staff, and addressing customer needs in real time. Key responsibilities include setting up and managing ticketing systems and hardware, training and leading box office personnel, reconciling sales, and serving as the primary point of contact for patrons, promoters, and internal teams on event days. The position requires a hands-on, customer-focused professional who thrives in fast-paced event environments, can handle issues calmly and efficiently, and is available to work evenings, weekends, and holidays as dictated by event schedules. ESSENTIAL AREAS OF RESPONSIBILITY • Support ticketing operations for domestic and international tours., • Provide on-site support at events, including working and managing box office staff during event days, evenings, and weekends., • Serve as the primary on-site ticketing lead for all events, ensuring the box office is fully operational and staffed appropriately., • Oversee the setup and breakdown of the box office area, including ticketing equipment (computers, printers, scanners, Wi-Fi, cash drawers) and signage., • Verify that all ticketing systems (Ticketmaster, AXS, Showclix, etc.) are functioning properly before doors open., • Schedule, train, and supervise box office personnel, ensuring staff understand their roles and follow ticketing and financial procedures., • Act as the main point of contact for ticket buyers, guests, and VIPs at the event, handling a wide range of customer service issues, including:, • Lost or missing tickets, • Mobile ticketing support (scanning issues, account troubleshooting), • Wrong seating assignments or ADA accommodations, • Refunds, upgrades, or exchanges (as permitted by policy), • Guest list additions or last-minute changes from mangers, promoters or artist teams, • Liaise with promoter representatives, artist management, marketing, and venue operations to accommodate last-minute requests and ensure smooth guest flow., • Manage ticket and cash reconciliation at the end of each shift or event day, ensuring all sales, comps, and adjustments are logged accurately., • Prepare and submit post-event settlement reports to internal stakeholders and venue management., • Collect, track, and distribute daily ticket sales reports., • Assist with maintaining relationships with venue box offices, ticketing staff, and affiliated partners., • Help monitor ticket sales and provide updates to management., • Assist with resolving ticketing issues as they arise., • Collaborate with internal departments and external personnel to ensure ticketing needs are met., • Coordinate event programming tasks such as ticket holds, offers, and ticketing details., • Work with Marketing, Production, and Talent departments, as well as artist management, to process orders and release tickets., • Maintain accurate ticketing records and files., • Assist with box office reporting and settlements as needed., • Stay informed on new ticketing technology provided by Ticketmaster, Showclix, AXS, or other vendors., • Gather links and program offers for non-Ticketmaster venues. POSITION REQUIREMENTS Education/Certification/Experience: • Bachelor’s degree from an accredited university or equivalent work experience., • 1–2 years’ experience with Ticketmaster/AXS or other ticketing platforms (Host, Archtics, Account Manager, TM1 product suite, etc.) preferred., • Experience in touring, live entertainment, or related industries a plus. Skills/Knowledge/Abilities: • Strong organizational skills and attention to detail., • Excellent communication and customer service abilities; able to remain calm and professional in high-pressure situations., • Experience with ticketing platforms (Ticketmaster, Showclix, AXS, etc.) preferred., • Ability to manage and train staff effectively., • Must be comfortable with cash handling and financial accountability., • Ability to work flexible hours, including nights, weekends, and holidays as dictated by event schedules., • Bilingual TRAVEL REQUIREMENTS • Approximately 10-15% PHYSICAL REQUIREMENTS: Constant: • When at the office, incumbent will be mostly sitting down in front of a computer., • Ability to stand for extended periods and handle event-day demands. WORKING ENVIRONMENT: • Able to complete multiple duties with accuracy while shifting from one to another with frequent interruptions and competing deadlines., • Fast-paced environment with peaks of intensity and an increase in workloads.

Job Description Mission Lane is combining the power of data, technology, and exceptional service to pave a clear way forward for millions of people on the path to financial success. By attracting top talent and leveraging cutting-edge technology, we're enabling people to unlock real financial progress. Sound like a mission you can get behind? We're looking for critical thinkers with strong communication and negotiation skills to join our Collections team as Bilingual Account Coordinators (Spanish). This is a full-time, remote position with comprehensive benefits. The Impact You'll Make You'll play a key role in delivering on Mission Lane's purpose—enabling financial progress—by engaging with past-due customers in a virtual call center environment and guiding them toward financial recovery. Successful candidates are quick-thinking problem solvers who balance empathy with persistence, confidently presenting and securing credit card repayment solutions. As an Account Coordinator, You Will: • Serve as the voice of Mission Lane, engaging with customers over the phone., • Approach customers with dignity and respect, identifying reasons for account delinquency., • Negotiate, problem-solve, and guide conversations toward win-win repayment solutions., • Ensure compliance with policy, procedures, and regulatory requirements, while delivering high-quality customer interactions.Minimum Qualifications, • 1+ year(s) of experience in a customer-focused, solutions-oriented role., • Negotiation and/or sales experience, with a proven ability to overcome objections., • Fluency in both English and Spanish, both verbal and written., • Clear and effective communication skills, both verbal and written., • Confidence and composure when handling challenging conversations., • Empathy and persuasion to guide customers through repayment challenges., • Quick-thinking problem-solving skills to recommend effective solutions., • Tech-savvy, with the ability to learn new software and systems., • A private, quiet, and distraction-free space with no interruptions. 100% attendance required for your first 60 days. • Training schedule (Paid):, • Duration: First 3 weeks, • Hours: Monday-Friday 8:30 AM to 5:00 PM ET, • Work schedule: We strive to create an environment that brings out the best in everyone, everyday, and offer comprehensive total rewards packages to support our employees' total well-being. As an Account Coordinator at Mission Lane, your compensation and benefits would include: • Hourly Pay: $18.97, • Wellness Stipend: $100 monthly, • Internet Stipend: $40 monthly, • IT Equipment: Provided for your role during employment, • Paid Time Off, • Company Paid Holidays, • Comprehensive Benefits: Health, dental, and vision coverage, • Parental Leave: Paid leave after six months of employment #LI-DNI About Mission Lane: Founded in December 2018, Mission Lane is a purpose-driven fintech company based in the U.S., with headquarters in Richmond, Virginia. It all started with a realization: nearly fifty percent of the adult population in the U.S. doesn't have access to a clear line of credit. Most traditional credit card companies either overlook or overcharge this group because they have less-than-perfect credit scores or no scores at all. We decided this just wouldn't do. In partnership with our sponsor banks, we offer credit cards under the Mission Lane brand name, with better, clearer terms, and a more refined customer experience than the alternatives available to people working hard to improve their credit. To date, over four million consumers have chosen Mission Lane, earning high customer ratings on Credit Karma for its market segment and industry leading Net Promoter scores. Mission Lane has cumulatively raised over $600 million of equity from leading investors, including Invus Opportunities, QED Investors, LL Funds, funds affiliated with Oaktree Capital Management, and other leading investors. Interested in learning more? Check out The Mission Lane Junction for articles on culture, credit, and community, and The Mission Lane Newsroom for media mentions. At Mission Lane, we're committed to a workplace built on respect and dignity, where everyone has the opportunity to contribute. We believe diversity in all forms makes us stronger, and we intentionally foster an inclusive environment where employees feel valued, respected, and free to be their true selves. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, or any other protected status. Mission Lane provides reasonable accommodations to applicants who need them for medical or religious reasons, as required by law. Applicants can initiate an accommodation request by contacting . Mission Lane is not sponsoring new applicant employment authorization and please, no third-party recruiters.

Job DescriptionAbout vCluster Labs We are a venture-backed tech startup striving to be the leading force in enabling platform engineers. We raised +$30M from top-tier VCs such as Khosla Ventures (first investor in OpenAI, GitLab, Stripe, Doordash) and are in a hyper-growth phase looking for motivated people to complement our team. Our headquarters are in San Francisco (Salesforce Tower), but our team is distributed around the globe and we have a remote-first work culture. We're the company behind vCluster, an open-source technology for virtualizing Kubernetes (+10k GitHub stars). Open source is part of our DNA. The adoption of our commercial product based on vCluster has grown extremely fast (multi-million dollar revenue) and our customer base includes some of the biggest companies in the world, including 6 Global Fortune 500 companies as well as some of the fastest-growing tech unicorns. Responsibilities * Lead Strategic Partnerships: Identify, initiate, and manage partnerships with data center infrastructure vendors (GPUs, hardware, networking, storage), cloud providers, Kubernetes-focused startups, and major CNCF projects to drive product adoption and ecosystem growth. * Build Joint Value Propositions: Co-design technical integrations, reference architectures, solution bundles, or go-to-market campaigns that demonstrate vCluster's value in real-world use cases. * Own Relationship Development: From first outreach to signed OEM agreements, including long-term growth of the relationship and everything that contributes to mutual success—marketing, sales, engineering, and executive touchpoints. * Drive Awareness Through Collaboration: Collaborate with partners on blog posts, webinars, case studies, conference talks, and joint events to showcase what we’re doing together. * Work Cross-Functionally: Partner with Product to explore technical integrations, with Marketing to amplify joint efforts, and with Sales to unlock channel or co-selling opportunities. * Stay Close to the Ecosystem: You’ll be deeply plugged into what’s happening in the Kubernetes/CNCF/Infrastructure space, always looking for the next breakout tool, emerging trend, or commercial synergy. Requirements * Know the Kubernetes Ecosystem Cold: You’ve worked in or with cloud-native companies, understand the CNCF landscape, and can speak credibly about infrastructure, workloads, and enterprise platforms. * Understand Both Tech and Business: You can discuss NVIDIA GPUs, OpenStack integrations, or HyperShift vs vCluster one minute, and negotiate partner margins or BD strategy the next. * Have Rolled Up Your Sleeves Before: You’ve built or launched a successful partner program, negotiated strategic deals, or led integrations from scratch—not just managed them. * Are a Builder and Operator: You don’t wait for playbooks—you write them. You turn “we should partner with X” into “we’ve shipped a joint solution with X and presented it at KubeCon.” * Can Navigate Startups and Giants: You’re as comfortable working with early-stage founders as you are negotiating terms with major hardware giants. Bonus Points * Existing relationships with Kubernetes ecosystem leaders at companies like NVIDIA, Dell, AWS, Azure, as well as any major OSS startup companies in the CNCF space * Experience in channel/solution sales, tech alliances, or field/partner marketing * Background in infrastructure tools, platform engineering, and open source business models preferred Benefits We offer the following benefits: * Competitive Salary: We offer a competitive compensation package, including equity. * Platinum-Level Insurance: Health, dental, vision, and life Insurance, including plans for you and eligible dependents (benefits vary depending on country). * Flexible Working Schedule: You have a doctor’s appointment or need to head to the supermarket to get groceries at 2pm? We won’t have an issue with that. To us, results matter more than clocking in and out at the same time every day. * Workplace Flexibility: We’re very flexible about where you work. We know things can change in life and we’re happy to adjust the work environment for you along the way. Why join a startup like vCluster Labs? Since we are a fast-moving startup, you will not be number 14,589 in our company but rather become an essential part of our team right from the start: * Fast Application Process: We will typically get back to you within a week. No need to polish your resume for us. Just send us some links (e.g. LinkedIn, etc.), answer a few questions about your previous experiences, and hop on a quick Zoom call with one of our team members to see if you’re a good fit. We will respond quickly and make hiring decisions within days rather than months. * Open-Minded Work Environment: You can always speak your mind - no company politics or unnecessary formalities. We are operating in a lean, honest, and efficient way and we are looking for different perspectives, constructive feedback and creative, motivated people who want to make a difference. * Grow With The Company: We are a small company right now but we are growing incredibly fast because we work on something that has a lot of value to engineering teams in large enterprises. Joining vCluster Labs early will give you the chance to advance much faster to the next step on the career ladder than in any larger company. * Responsibility From Day 1: You will see right from the start that your work will immediately have an impact in our company and you can shape the future of this company together with the rest of our team. Grow with us and benefit from being part of this journey from the start. Culture & Values At vCluster Labs, we value and stand for: * Technical Excellence: We are determined to build best-in-class technology and ship high-quality software because we know that our users are engineers themselves. * Customer Obsession: We are going above and beyond to make our customers and users happy, which means striving for great usability, excellent documentation and support as well as fast response times for feature requests and bug reports. * Impressive Speed: From user feedback to shipping a new feature to address this feedback, we usually take less than a week in most cases and our users absolutely love us for this. * Bold Innovation: We are constantly questioning the state-of-the-art to find and address important issues in our space, even if that means abandoning any existing technologies and starting from scratch again. * Open Source & Open Mind: We are actively contributing and maintaining open-source projects and we believe that building an open-minded team culture that respects different perspectives and welcomes constructive feedback is equally paramount to our success. vCluster Labs provides equal opportunities for all candidates. We celebrate diversity and are committed to creating an inclusive work environment for everyone who becomes part of our team. We are also actively promoting measures to reduce bias throughout our hiring process to ensure that everyone gets the same opportunities. Compensation Range: $160K - $200K

Job DescriptionCareer Renew is recruiting for one of its clients a Head of Bank Strategy & Partnerships - thsi is a fully remote role for US-based candidates. We’re building the infrastructure that will help banks work natively with stablecoins, unlocking fast, compliant, and programmable money movement. Regulatory changes and growth in stablecoin use cases are now opening the door for banks to engage directly with stablecoins. They face both a threat to their existing fiat-only business model, and an opportunity to capture growth by supporting stablecoins. But, they are unprepared to deliver the product and tech required to thrive in the tokenized financial system. We provide the answer to this problem. Our platform enables banks to natively support stablecoins with built-in compliance, observability, and safety. We solve the last mile problem, bringing stablecoin access to financial institutions used and trusted by billions of people. We're early, funded, and moving fast. Our founders have deep experience in stablecoins, payments, and high-availability systems; experience built over many years at Solana Labs, a startup stablecoin issuer, Paxos, Google, and Reddit. We have best-of-breed traditional fintech and blockchain investors including Solana Labs. Now, we need a Head of Bank Strategy & Partnerships to build and execute our strategy for engaging with banks. As an early hire, you get to shape the future of the company, stablecoin adoption, and the banking industry. Working at the nexus of stablecoins, payments, and banking will give you unique experience that will supercharge your career. What You'll Do * Create our bank partner strategy, shaping how we go-to-market and build our product. All structures are on the table including traditional customer relationships, deeper partnerships, and even M&A. * Identify partner banks with the right credentials to become a partner * Build a pipeline of early customer demand for the first banks that launch with us * Work closely with the product and engineering team to accelerate product development, integration with banks, and successful launches What We're Looking For * 5+ years of experience at a mid-to-senior role in a fintech or BaaS-friendly bank, with demonstrated understanding of banking operations and decision making * Proven track record building complex financial partnerships from initial contact to signed agreement * Familiarity with banking regulation including BSA/AML, asset/liability management, and liquidity * Experience interacting with product and/or engineering teams building new products * Working knowledge of stablecoins, blockchains, and how they interact with the fiat system for real-world use cases * Strong relationship-building skills with the ability to influence senior leaders as a trusted advisor * Comfortable with ambiguity and excited by early-stage execution * Experience working remote including strong communication skills and an understanding of building remote-first culture Why us? * Be an agent of change: Work at ground zero to drive banking and stablecoin evolution * Flexibility: We have a unique strategy to that anticipates the challenges of working in banking, so you’ll be able to make consistent forward progress * Be early: We're at the zero-to-one stage — your work will define the core product and GTM strategy * Own the problem: You’ll build and execute a strategy, not just implement someone else’s plan * Work closely with founders: High trust, high autonomy environment with a senior team * Strong upside: Competitive comp and meaningful equity * Fully remote: We are a remote-first team We're not building yet another DeFi protocol. We're bringing stablecoins to the heart of traditional finance. If you care about sound systems, clear ownership, and building foundational fintech infrastructure, we’d love to meet you.

Job Description SAYN PRO is excited to launch the Agencies by SAYN PRO program. This program is an innovative approach to professional beauty distribution. We are looking for experts in the beauty space to join our team! The opportunity is for Principal Agents to oversee sales and account health in select exclusive markets. Principal Agents are paid a 1099 commission on sales made to their assigned states, and may utilize that commission to onboard and manage a team of agents working under them. We handle all shipping, fulfillment, payment processing, rewards, customer service, and education in support of the assigned Principal Agent with the Agency focusing on sell-in and salon support. Interested in joining us as we revolutionize pro beauty? Reach out for more information! This is a remote position.

Job Description Job Title Service Desk Analyst II Banesco USA is seeking a Service Desk Analyst II for our Service Desk unit. Primary Job Duties: • Responsible for addressing and resolving basic incidents and requests made by the customer in a timely manner., • Responsible for logging and keeping track of all incidents and requests in the service desk software with relevant information in order to track the metrics of the area., • Analyzes and resolves incidents and requests regarding use of application software or hardware., • Ensures the end-to-end customer experience and provides a single point-of-contact for the customer incident or request., • Creates a positive customer support experience and builds strong relationships through understanding the problem, ensuring timely resolution or escalation, communicating promptly on progress, and handling customers with a exceptionally professional attitude., • Follows-up with other support staff involved in resolution of incidents to ensure request are completed and resolve and the end-user is notified of resolution., • Documents resolutions and updates the wiki knowledge base., • Ability to response to Service Desk call outside the normal work schedule to ensure service to all customers is available as necessary., • Ensures that bank’s policies and procedures are adhered to., • Maintains and protects confidentiality with regard to all aspects of customer information and employee information., • Responsible for provisioning, maintaining and removing security access and privileges for all end-users., • Responsible for constantly communicating issues and incidents to the Service Desk Manager to ensure the area provides the necessary support to the end-users., • Assists in the IT projects and initiatives as assigned., • Responsible for the installation of application software, desktop O/S and encryption to the respective users., • Provides remote, telephone, email and in-person support to all customer requests or assistance., • Responsible for completing annual training program assigned., • Performs other functions and/or duties as assigned. Job Requirements: • Education: Associate degree in Information Technology or equivalent experience., • Experience: Three (3) years of experience in Information Technology, preferably in Service Desk., • Advance computer skills including but not limited to proficiency in Microsoft Office (Word, Excel, Power Point, etc.), • CompTIA A+, Network + certification or relevant IT tertiary qualification and /or equivalent training., • Advance computer skills including but not limited to proficiency in Microsoft Office (Word, Excel, Power Point, etc.), • Strong technical knowledge across the following: application support, windows servers, active directory and desktop support., • Technical experience and knowledge in the following applications: MS Office Suite, Windows 7, 8 & 10 and mobile device configurations., • Must be bilingual in both English and Spanish. Ability to fluently speak, understand, read and write both languages., • Strong verbal and written communication skills, ability to communicate at all levels of the organization., • Knowledge of related State and Federal banking compliance regulations., • Strong attention to detail and accuracy., • Ability to multi-task, with strong organization, time-management and prioritizing skills., • Customer service skills, ensuring satisfaction of both internal and external customers., • Ability to work under pressure and independently with the ability to make decisions according to established guidelines and accomplish tasks accurately and on a timely basis., • Ability to convey technical concepts and ideas to non-technical people., • Strong problem solving and analytical skills in order to resolve problems and clearly identifies root cause and preset recommendations to management. Benefits: • Competitive Salary., • Generous paid time off plus federal holidays., • Hybrid Work Model (remote and on-site work), • Tuition Reimbursement., • Paid Parental Leave., • Medical, Dental, Vision., • 401k., • Life Insurance., • Supplemental Insurances., • Short-Term & Long-Term Disability ., • Free parking. About Us: Banesco USA is part of Banesco International, a worldwide group of financial institutions with a presence in 14 countries. As a corporation in continuous evolution, we promote the ongoing professional and personal development of our employees, by embracing challenges and adapting to the changing environment of today’s world. We aim to develop integral human beings, committed to making a difference at the workplace and out in the world. Our actions are rooted in our Values: Reliability, Responsibility, Quality, and Innovation. We believe that we all have the same ability to transform our daily tasks into significant contributions, and therefore, Leave Our Mark. At Banesco USA, one of our most valued assets is our enthusiastic team, which strives every day to create a world-class organization in an ever-changing world. Together, our team has made us a market leader and we invite you to join us. #LI-HYBRID

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off Manny Morin - State Farm Agent Miami FL is seeking a competitive and driven Insurance Sales Producer to join our team. This fully remote role is ideal for individuals who excel at identifying opportunities, building lasting customer relationships, and closing sales. With a base salary ranging from $35,000 to $50,000 and expected earnings of $70,000 to $105,000, this is a rewarding opportunity for motivated sales professionals. Key Requirements: • Must reside in Florida, • Florida 2-15 or 2-20 insurance license required (must be obtained before start date, preference for already licensed candidates), • Bilingual Spanish preferredResponsibilities:, • Engage with potential clients to understand their insurance needs and recommend suitable products, • Manage customer accounts, process policy changes, and handle renewals, • Educate clients on insurance products and industry trends, • Assist customers with claims and provide ongoing support, • Contribute to agency growth by meeting sales goals and quotasQualifications:, • Proven sales experience, preferably in insurance or a related field, • Strong communication and customer service skills, • Self-motivated and goal-oriented mindset, • Ability to work independently in a remote setting, • Excellent organizational skills and attention to detailIf you are ambitious, sales-minded, and ready to take your career to the next level, wed love to hear from you!

Job Description QuickNode is a cloud-based infrastructure company that powers the blockchain ecosystem. Our mission is to be the indispensable utility that empowers companies and innovators globally to build next-generation, Web3 enabled businesses & applications using blockchain technology. QuickNode is backed by some of the world's best investors including Tiger Global, Y Combinator, SoftBank, and the Seven Seven Six Fund. The QuickNode team has over 120 people maintaining high performance global data infrastructure for amazing customers serving billions of requests daily. We are a global remote company with an HQ in Miami, Florida. The Role We’re seeking a seasoned Technical Operations Engineer to ensure the stability, reliability, and performance of our production systems. In this key role, you’ll leverage deep technical expertise, particularly in Web3/blockchain technologies, to manage, optimize, and enhance our platform infrastructure. You’ll drive operational excellence through proactive monitoring, meticulous incident management, innovative problem-solving, and collaborative cross-team initiatives. What You'll Do * Blockchain Network Management: Lead the deployment, optimization, and operational management of new blockchain networks. Conduct thorough testing, benchmarking, and continuous improvement of chain reliability and performance. * Complex Web3 Issue Resolution: Address high-impact Web3 incidents through rigorous troubleshooting, detailed log analysis, JSON-RPC response debugging, and direct coordination with blockchain foundations and ecosystem partners. * Proactive System Monitoring: Develop and maintain comprehensive monitoring and alerting solutions using advanced dashboards (e.g., Grafana, DataDog), identifying trends, anomalies, and performance bottlenecks before they become critical. * Incident & SLO Management: Define, implement, and enforce service-level objectives (SLOs) and agreements (SLAs), ensuring measurable standards of system reliability and performance are consistently met. * Automation & Optimization: Implement and maintain automation solutions (Ansible, Terraform, Kubernetes) to streamline deployments, reduce manual tasks, and optimize cloud infrastructure cost and efficiency. * Technical Collaboration: Actively collaborate with Tier-1 support, infrastructure, and development teams, ensuring alignment on system improvements, rapid issue resolution, and operational knowledge sharing. * On-Call Support: Participate in a rotating 24/7 on-call schedule to swiftly address critical system incidents, maintain continuous service delivery, and uphold customer trust. What You'll Bring * Minimum of 5 years in Technical Operations, Site Reliability Engineering (SRE), or related roles. Proven Linux/Unix system administration and advanced troubleshooting capabilities. * Deep experience managing complex Web3 infrastructures (RPC services, validator setups, node operations). Skilled in interpreting blockchain logs, JSON-RPC responses, and debugging intricate Web3 protocol issues. * Solid hands-on experience with configuration management and infrastructure automation tools (Helm, Terraform, Ansible, Consul), including containerization expertise (Docker, Kubernetes), managing and scaling services in cloud environments. * Competency in scripting/programming languages (Python, Go, JavaScript). * Advanced proficiency in monitoring and analytics platforms (Grafana, DataDog), enabling proactive and data-driven operational decision-making. * Demonstrated ability to identify performance patterns, forecast potential issues, and implement preventive solutions. * Strong track record defining, measuring, and maintaining SLAs/SLOs, and experienced with incident response tooling and processes (PagerDuty), ensuring quick resolution and systematic root-cause analyses. * Willing to travel on a limited basis for conferences, offsites and/or meetings, generally less than 10 days per year. * Exceptional interpersonal and communication skills, with a proven ability to collaborate effectively across multiple teams and stakeholders. * Self-motivated, solution-oriented, and consistently striving for operational improvements, quality enhancements, and reduced technical debt. * Solid professional attributes, committed to transparency, accountability, and ethical behavior. Capable of managing complexity and staying adaptable under pressure, and able to demonstrate continuous learning and comfort evolving within a rapidly changing technical landscape. * Self-starter driven by curiosity and initiative, proactively identifying opportunities, addressing gaps, and implementing solutions autonomously. * Thrives in dynamic environments and committed to maintaining industry leadership through close collaboration with the most innovative and talented minds in Web3. Performance Metrics Success in this role will be measured by: * Proactively monitor, rapidly respond to, and diligently resolve high-severity platform incidents during on-call and shift hours, ensuring ≥99.99% uptime (less than 4min 30sec downtime per month) across all Core Platform RPC services and validators. * Actively seek opportunities to enhance operational efficiency through automation and streamlined processes, aiming to automate a minimum of two critical operational tasks or deployments per quarter, resulting in at least a 25% reduction in manual interventions and measurable improvements in deployment velocity. * Autonomously tackle research, rapid operationalization, and rigorous maintenance for new L1/L2 chain deployments, achieving stable production readiness within 14 days, proactively ensuring ≥99.99% uptime post-launch, and effectively onboarding initial traffic for shared and public endpoint services. The US base salary range and level for this position are $156,510 - $173,900 per year and level P3. International ranges, in local currency, will be discussed during the hiring process with applicable candidates. This role is eligible for a quarterly bonus tied to company and individual goal achievement. We consider years of experience, level of proficiency in job function, the technical competencies required and location when determining base salary ranges for positions and levels. The QuickNode compensation philosophy includes pillars to ensure fair and unbiased compensation for all employees. To design and deliver total reward offerings that are employee-centric. To offer a competitive benefit package in all locations where we operate. To prioritize attracting and retaining the best talent globally. To maintain a high-performing and flexible way of working. During the hiring process, we are committed to discussing compensation openly and honestly. We encourage candidates to share their salary expectations and requirements early, allowing for an individualized discussion. We know that our total rewards practices impact the lives and wellbeing of our employees. Therefore, we will never stop learning about the market, our business, your needs, and how best to achieve our goals through thoughtful and data-driven practices. If you have any questions or require further information about the compensation for this position, please don't hesitate to reach out to your Recruiter. We at Quicknode are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Job Description Position Summary Under general direction, the IT Technician/Analyst is responsible for activities necessary to support and maintain the business in their assigned geographical region(s). This includes planning and execution of tasks to support project execution as needed, end user equipment preparation/troubleshooting, as well as other IT related tasks. The IT Technician is the face of IT to the business, and as such has a high level of focus on the end user experience. Essential Duties and Responsibilities • Administer and maintain the Google Workspace ecosystem following the established change management process., • Resolving customer related technical software, hardware, and network problems., • On-site and remote technical support as needed, including ability to travel internationally., • Scaling companywide cybersecurity initiatives, policies, and IT related projects., • Maintain, troubleshoot, and provide necessary updates and enhancements for the company software and hardware., • Manage computer operation scheduling, backup, storage, and retrieval functions., • Coordinate third-party maintenance for network hardware, software, and telecommunications services., • Own the procurement, onboarding, and offboarding of employee technology., • Ensure security on our Google Administration database as well as on our server., • Manage our backend security structure which includes adding new employees to aliases, recovering or resetting passwords, maintaining an updated blocklist on Google Workspace, ensuring external access to proper domains., • Diagnosing and/or resolving problems in response to a customer reported incident via trouble tickets., • Planning and delivery of IT customer support services., • Submitting recommendations to improve the efficient use of the system and responding to special requests for system data., • Maintaining and updating system files necessary to control all aspects of system operations and access., • Respond to and resolve Technical Support requests in a timely manner, providing solutions for technical issues with in user community, • Effectively manage and utilize the organization’s trouble ticket system to log calls, update statuses, and document troubleshooting steps and resolutions, • Assist with moves and setups of user technical equipment, • Bachelor’s degree in Information Systems Management, Technology, or a relevant area of study preferred; or, • Associate degree or technical certifications combined with related on the job experience., • 3 or more years of experience in a related field or position, • Ability to effectively troubleshoot technical issues, analyze complex problems, and formulate alternative approaches, • Effective English written and verbal communication skills; ability to compile information and document processes, • Ability to present business process flows and technical applications, • Comfortable working on multiple projects and task simultaneously, excellent attention to detail, • Experience with administering Google Workspace is required, • Experience with one or more applications including: JumpCloud, Sentinel One, Microsoft 365, Active Directory, Microsoft Windows, and/or MacOS is preferred, • Experience with FreshService ITSM preferred, • Experience/Understanding of ERPs preferred Core Competencies and Values • Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. CNW offers its employees a generous Employee Benefits Package including: • Competitive Wages., • Fully paid medical, dental, vision insurance for you and your family., • We provide a 401k Plan with a generous contribution., • Discretionary bonuses. CNW is committed to providing equal employment opportunities to all employees and applicants. CNW does not tolerate discrimination against job applicants or employees because of race, color, creed, sex, religion, age, national origin, disability, marital status, genetic predisposition or carrier status, sexual orientation, and military status or any other protected class recognized under federal, state, or local law. This commitment extends to all aspects of the company's employment practices including, but not limited to, recruiting, hiring, promoting, transferring, compensation, benefits, training, leaves of absence, termination, and other terms and conditions of employment.

Job DescriptionSummary Our client is a leading IT Solutions Company located in the West Miami, FL area and they are in need of a Help Desk Support Level IITechnician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities • Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Required to have worked in an MSP environment in the past to be considered., • Minimum of 3years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 2-3 years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Miami, FL

Job Description Digital Signage Service Job Description The IT support technician provides face to face support via walk-up service for IT related incidents and requests from employees and contractors along with remote support for off-site users. This technician is part of a professional team of people providing a single point of contact for high-level customer service and technical support. Primary responsibility will be supporting our employee base with their technology needs including desktop support issues, IP phones, mobile devices, and printers. Experience supporting Windows 10, Windows 8, Windows 7 and G-Suites is required. This person should be a good communicator who enjoys working with people from all levels of the company. Scope of Responsibilities / Expectations • Investigates, troubleshoot, and resolves all computer software and or hardware problems for on-site and remote users. These include but are not limited to Google Suite, Remote/VPN Connectivity, Printing, MS Office, and Chromebox / Audio-Visual services. • Primarily responsible for installing and configuring computer systems following the defined imaging process. Diagnosing hardware and software faults and providing technical support to Motorola Solutions employees and contractors. • Create, maintain, and update IT equipment in our asset tracking software. • Provide mobile device support to include setup of devices (iOS, Android, etc.) to connect to the mobile device management system and remote authentication applications. • Assist with IT onboarding of resources including new pc’s, loaner pc’s, IT Training, etc. Complete IT responsible tasks associated with the offboarding of retired resources assets. • Prioritize critical issues and escalate issue(s) following the defined process. • Coordinate between other IT resources ( internal and external) and vendors to resolve issues and proactively evaluate and avoid future issues related to hardware and software on users computers. • Track all customer communication and users requests / problems in Service now incident tracking system. Ensure customer satisfaction by reviewing and performing follow-up communications on open/closed tickets. Update associated knowledgebase with standard resolutions as required. • Create and maintain in-house documentation; these include but are not limited to checklists, IT Asset Management, general policies and procedures. • Expand knowledge and learn new systems and procedures. • Individual must present a positive customer service experience for fellow employees • Perform inventory management tasks • Participate in Information Services projects and rollouts; as needed • Participate in the continual improvement of processes through the development and implementation of supporting documentation and procedures. • Prepare statistical and data reports, including usage trends and analysis, • Participate in equipment evaluations and future strategy discussions Desired Background/Knowledge/Skills • Excellent knowledge of PC and desktop hardware. • Excellent knowledge of PC internal components. • Hands-on hardware troubleshooting experience. • Technical knowledge of current protocols, operating systems, and standards. • Ability to operate tools, components, and peripheral accessories. • Able to read and understand technical manuals, procedural documentation and OEM guides. • Strong analytical and problem-solving skills • Ability to communicate effectively with others, both orally and in writing. • Engineering Applications Knowledge • Microsoft Office experience • VM Experience • ServiceNow Experience • Android and IOS experience Basic Requirements • 3+ years IT/Computer experience and prior technical support experience • 1 year Technical degree - preferred • One or more of the following certifications: Microsoft MCSE, Comptia A+ Certification, Google IT Support Professional, ACMT ( Apple) Travel Requirements 10-20% Salary based on experience and quarterly bonus based on performance Company DescriptionKeiki Enterprises LLC dba DSignage Our passion is create visual communication solutions based in SMART Technologies! DSignage is a boutique system integration company that specializes in smart digital communications. We modernize how companies communicate to their people by combining digital displays, mobile applications and location intelligence technologies. Our solutions range from digital communication boards to featured-filled mobile applications that increase efficiency and user experiences. We are proud to be recognized as essential business! For more info about us: Enterprises LLC dba DSignage\r\n\r\nOur passion is create visual communication solutions based in SMART Technologies!\r\n\r\nDSignage is a boutique system integration company that specializes in smart digital communications. We modernize how companies communicate to their people by combining digital displays, mobile applications and location intelligence technologies. Our solutions range from digital communication boards to featured-filled mobile applications that increase efficiency and user experiences.\r\n\r\nWe are proud to be recognized as essential business!\r\n\r\nFor more info about us:

Job Description Join M. Priestman Desjardins Ins Grp LLC, where innovation meets a positive work culture at the heart of N Miami Bch, Florida. We are on the lookout for a passionate and licensed Insurance Sales Representative to join our hybrid team on a part-time basis. Embracing a balanced approach, you will enjoy the flexibility of working remotely while staying connected with our vibrant local office. We pride ourselves on fostering a welcoming environment that values growth and development for every team member. In this inviting and empowering role, you will have the opportunity to engage with clients directly, offering personalized insurance solutions that meet their distinct needs. As part of our dynamic team, you will be instrumental in nurturing strong client relationships and contributing to our sales objectives. At M. Priestman Desjardins Ins Grp LLC, we celebrate initiative, support collaboration, and recognize achievements. If you're ready to make a meaningful impact in a supportive and engaging setting, we encourage you to apply! Benefits Hourly Base Salary + Commission + Bonus Opportunities Paid Holiday Work from Home Flexible Schedule Hands on Training Career Growth Opportunities Home work equipment Provided Leads Provided Mentorship with an Established Agent Weekly Team Meetings Responsibilities Client Engagement: Actively communicate with prospective clients, offering personalized insurance solutions that align with their specific needs. Lead Management: Diligently follow up on leads generated through various marketing channels to convert them into satisfied clients. Policy Quoting: Provide accurate and timely insurance quotes to clients, ensuring clarity and understanding of policy terms and conditions. Account Management: Maintain and manage existing client accounts, offering exceptional customer service and support. Compliance: Ensure adherence to industry regulations and company policies, maintaining up-to-date knowledge of insurance products and services. Market Analysis: Regularly analyze market trends and competitor offerings to effectively position our services to potential clients. Requirements Licensing: Must possess an active Florida Property & Casualty License. Experience: Previous experience in insurance sales is beneficial. Communication Skills: Strong written and verbal communication skills are essential. Customer Service: Ability to build strong, trust-based relationships with clients. Self-Motivated: Must be able to work independently and meet sales targets. Tech-Savvy: Proficiency in CRM software and virtual communication tools. Flexibility: Comfortable balancing remote work with some office attendance in N Miami Bch. Organizational Skills: Ability to prioritize tasks and manage time efficiently in a hybrid environment.

Job Description simpleshow, the global market leader for explainer videos, is on a mission to enable anyone to explain complex topics in a simple and engaging way. If you're on our careers page yet don't see a current opening that fits your skill set, drop your resume here to our Open Application. Tell us why you would like to join the simpleshow USA team! • What type of position would be the right fit for you?, • How would you add value to simpleshow's Creative, Sales, Marketing, or Operations teams? As we continue to grow and evolve, so will our teams! What we do simpleshow USA, the global market leader for explainer videos. Our award-winning products range from a SaaS (Software as a Service) platform to full-service videos and interactive e-learning materials. Our clients include Google, Facebook, Netflix, Dell, Mercedes Benz, J&J, Netflix, and hundreds more. These clients will look to us for inspiration to better communicate through video and become Explanation Experts™. Wondering how it works? Check out simpleshow.com for more details about the SaaS platform and our full-service offerings Location: Our USA headquarters is in Miami, Florida. Our teams operate remotely and are able to hire throughout the continental United States. Benefits - What we offer at simpleshow USA: • Remote work: Supporting our US operations based in Miami, Florida. Most roles are open to applicants based anywhere in the continental United States. Some roles may be timezone-specific., • Competitive compensation: base salary is determined by experience and scope of the role (+ uncapped commission plan for sales roles), • Paid Time Off: 15 days of PTO (+1 additional day for each year worked), sick time as needed, 8 company-paid holidays, and Summer Fridays (half days), • Retirement savings options: 401k plan with a 4% dollar-for-dollar matching contribution, • Healthcare benefits options: Comprehensive plan offerings for Medical, Vision, Dental, Insurance, Supplemental insurance, etc, • Parental Leave: 12-week paid maternity, paternity, or adoption leave policy, • Opportunities to connect: We like our colleagues and make a point to meet in person throughout the year; generally an annual Sales meeting in Miami, FL, and another regionally based meet-up, • Plus, other incentives and perks! If you're excited to work alongside a talented group of individuals spanning across the globe, interact with clients from globally recognized brands, and work for a company that empowers its employees with the autonomy and tools to succeed - we want to hear from you! To Apply: Follow the link, click "I'm Interested," upload your resume, and complete the online form. We want to hear more about the work you love to do and why you're excited to join the simpleshow USA team. From there, we will look over your application and let you know if we have a position you may be a fit for! Why you’ll love simpleshow: At simpleshow, we like having fun, getting creative, and rewarding entrepreneurial thinkers. Our talented team appreciates work-life balance and believes in camaraderie and growing together. A happy team is a productive team, and we want all our employees to enjoy what they do and have fun doing it! We will train you to become an Explanation Expert and a skilled explainer of our products. You’ll be empowered to use them and explain our solutions confidently. We take care of our clients. Our Customer Success and Project Management teams ensure our clients 100% satisfaction. We are successful because our clients keep coming back and refer us to their colleagues, family, and friends! How we support our team: • Onboarding & Training: L&D is baked in at simpleshow, we train all new team members to become skilled explainers of our products. As a business communication solution, every member of the simple crew is empowered to sell, support, or use our solutions., • Modern Workplace Culture & Flexibility: We like to have fun when we are working, get creative, and are a talented team that appreciates work/life balance, • Great Colleagues: We've proudly built a team of positive, approachable, and professional relationship-builders. We lead from all positions in the organization by empowering an entrepreneurial spirit., • Agile working style: We are open to adopting new practices - evolving as the market and technology change., • Remote work: All of our colleagues are only a video call away, yet we enjoy the short daily commute to a home office ;), • Sales Tech Stack: our sales team is equipped with a CRM and prospecting tools to grow the client base and explore new sales opportunities including Salesforce, SalesLoft, and LinkedIn Sales Navigator, to name a few, • Marketing Resources: Our US-based marketing and communications team supports our sales team, which provides compelling marketing assets and materials to gain brand awareness and pique prospective client interest., • Ridiculous Customer Service: We take care of our clients. After the sale, we have experienced Customer Success, Creative Service, and Project Management teams who ensure our clients' 100% satisfaction. Our sales team gets us in the door, and we then work collaboratively to keep it open! More About Us simpleshow is the pioneer platform for digital products and services around explainer videos. Guided by the mission to make modern communication simple and concise, the market leader enables everyone to explain complex topics in a clear and engaging way. The AI-powered SaaS solution, the simpleshow video maker, allows users to create professional explainer videos within just a few clicks in over 20 languages. A magic that comes from years of experience producing tens of thousands of videos and eLearning courses, in over 50 languages. The simpleshow team caters to clients from Berlin, Luxembourg, London, Miami, and Tokyo offices. Large international companies value simpleshow as a partner for the ability to provide simple, effective explanations. simpleshow video maker is the only text-to-video tool on the market making it simple and easy for everyone to use. Our 90% renewal rate displays our ability to meet the daily communication needs of our clients. Our core values When you join simpleshow, you become a part of a global, team of 200+ individuals who are guided by our RECIPE for success: • RESPECT: We value diversity on our team. We believe our differences make us stronger., • ENERGY: We have a positive can-do attitude and work together to get things done., • CURIOSITY: Our world is driven by change. We are constantly developing and trying new things., • IMPACT: We know how to make our mark by simplifying things that matter., • PASSION: We believe in simplicity. It’s the driving force behind our brand., • EXPERTISE: We are the market leaders. Our work stands out from the crowd. simpleshow USA Corp is an equal opportunity employer. We're committed to building an inclusive team that welcomes a diversity of perspectives, people, and backgrounds regardless of race, color, national origin, gender, sexual orientation, age, religion, disability, citizenship, veteran status, or any other protected status.

Job Description What is the role? MerusCase offers a versatile, easy-to-use, cloud-based practice management solution for law firms. We are looking for a Software Engineer to join our MerusCase team. We are looking for PHP engineers who are interested in modernizing our tech stack to the latest serverless backend technologies along with React UI components. In this role, you will: • Develop new software product features and enhancements using SOLID design principles, • Produce clean, efficient, and maintainable code based on specifications, • Collaborate and partner with cross-functional teams such as Product Management and Customer Success to understand their needs and to come up with the best outcome, • Troubleshoot systems and customer issues and help in resolving those by identifying short-term and long-term solutions, • Increase the coverage of unit testing and automate the manual tasks whenever possible, • Actively participate in code reviews and create technical documentation, • Champion and demonstrate the best practices in day-to-day activities, • Lead various technical projects to elevate current products to the next level to handle the upcoming growth, • Support and develop software engineers by providing advice, coaching, and educational opportunities, • 3+ years' experience developing SaaS and/or eCommerce web applications, • BS in Computer Science or equivalent, • Proficiency with modern multi-paradigm languages; knowledge of PHP (preferred), Ruby, Java, Python, etc., • Demonstrable experience with ES6 and Typescript, • Knowledge of modern browser-based UI development with frameworks such as React and/or Angular, • Experience of any cloud environment (AWS preferred), • Experience in a relational database management system (MySQL preferred) and data modeling, • Self-motivated and passionate about learning, • Solid written and verbal communication skills, • Growth mindset, desire to learn and adopt new technologies, • Excellent analytical and problem-solving skills, • Competitive salary, • Paid vacation + sick and parental leave, • Remote working flexibility, • Company culture that encourages work / life balance, • 100% paid PPO medical, dental, and vision insurance, 401k matching, equity grants

Job Description Title: IT Support Specialist Reports to: IT Operations Manager Location: Onsite - 444 Brickell Ave #250, Miami, FL 33131 About the Company At BMG Money, our mission is to provide access to affordable and responsible credit for underserved consumers facing unexpected expenses. We all share one vision— Redefining lending through technology, where underserved individuals can thrive financially through forward-thinking, responsible, and innovative financial solutions. Job Summary The IT Support Specialist plays a critical, multi-faceted role within the IT Operations team in our fast-paced fintech environment. This position is responsible for frontline helpdesk support, managing internal IT communications, maintaining comprehensive inventories of enterprise and software assets, and supporting systems administration. The ideal candidate is proactive, organized, and customer-focused, with a strong commitment to technology, security, and service excellence. Key Responsibilities • Serve as the first point of contact for end-users seeking technical assistance via ticketing system, email, or phone., • Diagnose and resolve hardware, software, and network issues in a timely manner., • Escalate complex incidents to appropriate team members according to SOPs and SLAs., • Document troubleshooting steps and solutions in the knowledge base., • Provide clear and timely updates to users regarding incident status, planned maintenance, and system outages., • Collaborate with the IT Operations team to communicate changes, policies, and best practices., • Participate in user training and awareness sessions., • Track and manage all enterprise IT assets, including laptops, desktops, servers, networking equipment, and peripherals., • Maintain accurate inventory records and perform periodic audits to ensure data integrity., • Coordinate equipment deployment, retrieval, and lifecycle management for onboarding and offboarding processes., • Maintain up-to-date records of software licenses, subscriptions, and entitlements., • Assist with software deployment, renewal tracking, and compliance monitoring., • Support periodic software asset audits and ensure adherence to licensing agreements., • Assist with the setup, configuration, and management of user accounts and permissions across systems and applications., • Implement and monitor access controls to ensure only authorized personnel have appropriate levels of access., • Participate in regular reviews of access rights and support remediation of access-related issues., • Support audits, investigations, incident response, and manage the Quarantine folder related to access control activities., • Support onboarding and offboarding processes by provisioning and deprovisioning user accounts., • Maintain documentation on account management procedures., • Collaborate with HR and management to ensure timely and secure account changes., • Support routine system updates, backups, and patch management., • Participate in business continuity, disaster recovery, and security awareness initiatives., • May require occasional after-hours or weekend work for maintenance or incident response, • Opportunity for professional development and certification supportQualifications, • 2–4 years of professional experience in an IT support or helpdesk role., • Proven ability to diagnose and resolve a wide range of hardware, software, and network issues., • Strong knowledge of operating systems (Windows, macOS), productivity suites (Microsoft 365, Google Workspace), and common business applications., • Experience with ticketing systems, asset management software, and remote support tools., • Excellent communication skills, both written and verbal, with a customer-centric mindset., • A strong understanding of information security principles and best practices.

Job Description Reports to: IT Support Manager Pay Rate: 40,000 – 55,000 Annually Duties and Responsibilities Support/troubleshooting of moderately difficult hardware, software, network, mobile device, remote user and phone related issues within a large enterprise environment. Remotely assist users with desktop, server, point of sale, business management programs, network or software troubleshooting, updating required software, firmware or applications Occasional On-site visits to clients when remote work cannot resolve issue Issue resolution and troubleshooting for software application errors, printer issues, shared resource access, hardware and software configuring and installations, OS patch management, performing basic network and server level troubleshooting, providing on-site support in a very customer-oriented service environment, and other duties as assigned First level identification and escalation of Major Incidents using the approved IT escalation processes Document all work performed through a ticket tracking system and effectively track and route incidents to the appropriate teams within IT Assist in creating knowledgebase articles, checklists, FAQs and End User training. Follow all standard service desk policies and procedures. Answering or escalating customer questions, instructing customers in the operations and maintenance of systems/equipment Willingness to learn industry specific and proprietary management systems Perform network administration functions, user account permissions, Active Directory changes Follow up with clients to ensure resolution is complete and satisfactory Maintain accurate, thorough and timely information in ticketing system adhering to departmental policies and procedures Collaborate with peers to form technical solutions Completion of day-to-day help desk support requests and assigned projects that require interaction with other divisions of our company Additional responsibilities as assigned Must possess reliable transportation and be willing to travel to customer sites as needed Capabilities/Competencies Minimum of 3 years demonstrated, recent support/troubleshooting experience in all aspects of Windows XP, Windows 7, Windows 10, MAC, MS Office, Office 365, Internet Explorer 9 and above. Minimum of 2 years in a customer service role within an IT support team. Thorough knowledge of all Windows server and desktop operating systems Thorough knowledge of Word, Excel, PowerPoint, Outlook, Active Directory and Exchange Familiarity supporting (not engineering) TCP/IP, cables, IP phones, workstation connectivity, printer connectivity, POS devices and Active Directory administration Ability to provide remote desktop support to customers. Ability to use remote support tools like VNC, LogMeIn, RDP, etc. Ability to multi-task and maintain good communication is a must Solid organizational skills and be strong attention to detail. Excellent written and oral communication skills. Excellent problem analysis and solving skills. The Help Desk is a 24x7 operation. Candidates must be very flexible and willing to work during holidays and on shifts as required. Shifts may be changed based on coverage requirements and special events. Candidates may be asked to work longer hours on a case-by-case basis. Must be able to learn quickly and be very self-sufficient with limited training required. Candidates must be able to cope with stressful situations and frustrated customers in a calm and appropriate manner. Self-starter, dependable and accurate in completing tasks with strong attention to detail. Demonstrated ability to multi-task and work independently with minimal supervision. Adhere to internal IT Policy and Procedures as it relates to helpdesk operations. Independent, self-starting attitude with the willingness to share knowledge. Strong customer service and problem-solving skills including the ability to provide diligent, prompt, and courteous responses to users’ questions or issues. Ability to function effectively in a fast-paced environment Desired Skills & Experience 2-4-year degree in a Technical field Minimum of 1 year in the hospitality industry IT related certifications preferred – e.g. A+, Network+, Security+, ITIL or MCP. Understanding of basic ITIL principals preferred. Basic understanding of application architectural principals and technologies in relation to client/server, n-tier, asynchronous message hub and web-based. Basic understanding of networking concepts, including LAN/WLAN/WAN, TCP/IP, ICMP, 802.1x authentication, 802.11 wireless networking, DNS, DHCP, VPN, RSA, proxy, certificates and FTP (SSL & SSH) and ability to remotely troubleshoot connectivity issues for end users. Basic understanding of types of network and server equipment, like firewalls, routers, switches, load balancers, blades, chassis, racks and SAN. Demonstrated ability to support remote users over VPN technologies and get them operational without access to see their computer or remote network configuration. Knowledge of Active Directory and application-based user account management.

Job Description Responsible for providing trust and estate administration services to individuals with the objective to achieve high standards of service quality within the policies, plans, strategies and standards established by Amerant, the regulators and the market they served. Responsibilities: • Administer estate, trust, or custody accounts according to the directives in the will, trust document or custody agreement and applicable statutes and regulations, • In coordination and with support from Relationship Managers or other banking officers, this position is responsible for business development and sales of all Trust products and services offered by Amerant Bank N.A., • Measures the risk involved in all his/her administered trust or custody accounts in coordination with Supervisor and Senior Management., • Makes recommendations, in coordination and with the support of Relationship Managers and other banking officers, on fiduciary alternatives and structures by assessing customer needs, using his/her knowledge, creativity and sound judgment., • Interact with legal counsel in estate proceedings and in trust situations when necessary., • Confers with trust grantors, co-fiduciaries, beneficiaries and other professionals employed by customers, as necessary., • Coordinates tax and real estate activities related to Trusts with outside counsel and tax advisor., • Coordinates investment program of all discretionary accounts with assigned portfolio manager., • Determines frequency and amount of payments to beneficiaries and makes recommendations concerning special distributions., • With support from Relationship Managers or other banking officers, obtains assets upon new account set up and obtains information concerning cost basis and necessary transfer documents., • Determines termination provisions, and upon closing an account, properly transfers assets and protects Bank with appropriate receipts and/or releases., • Achieves client service goals as established by Supervisor and Senior Management., • In coordination and with support from Relationship Managers or other banking officers, develops existing and new fiduciary business through periodic personal visits and remote contact with clients by promoting and cross-selling different types of fiduciary products and services., • Addresses and solves client concerns and queries, ensuring that the process of customer claims resolution is administered within the established parameters of quality and efficiency., • Performs services as required to comply with Community Reinvestment Act., • Interacts with other Units within Amerant., • Provides support for regulatory-driven projects., • Maintains client-confidentiality within and outside Amerant., • Keeps abreast of current legal and fiduciary services and products within the trust industry, • Keeps current with laws and regulations affecting the Trust Business including regulation 9, ERISA, and Banking and Probate code., • Identifies, evaluates, monitors and makes any recommendation deemed necessary to their respective Risk Management Committee in order to assess, reduce, eliminate or control any current or prospective risks to earnings or capital arising from violations of, or nonconformance with, laws, rules regulations, prescribed practices, internal policies and procedures or ethical standards., • Ensure preventive measures are carried out to fully comply with current rules, regulations and internal policies relating to risks pertaining to BSA, USA Patriot Act, OFAC and other AML related issues., • Other duties as assigned. Minimum Education and/or Certifications Requirements: Minimum of a Bachelors degree preferably in Trust, Legal or Business Studies. Trust certification is preferred. Minimum Work Experience Requirements: Minimum 1 - 3 years of trust administrative experience or legal experience in probate, trusts administration, or estate planning, estate and fiduciary income taxation. Ability to communicate effectively with beneficiaries and professional associates. Should be comfortable developing and implementing financial plans and estate plans with clients. Ability to prioritize projects and operate with minimum supervision. Technical and/or Other Essential Knowledge: Excellent written and oral communication skills and have excellent client contact skills. Previous experience with Outlook, Internet and MS Office Skills, including MS Word Advanced, MS Excel Advanced, and MS PowerPoint Advanced

Job DescriptionSummary Our client is a leading IT Solutions Company located in the West Miami, FL area and they are in need of a Help Desk Support Level II Technician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s business needs. Duties & Responsibilities • Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Required to have worked in an MSP environment in the past to be considered., • Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 2-3 years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plusIdeal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plusOur client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job DescriptionCompany Overview We are partnering with a leading custom integrator in the South Florida area specializing in high-end residential AV systems, smart home automation, and connected technology. Known for a strong team culture, a deep commitment to service excellence, and a values-driven approach, this company is focused on scaling with the right talent who align with their collaborative and family-oriented ethos. Why Join Us? This is more than just a technician role—it's a chance to be part of a mission-driven team that prioritizes people, process, and purpose. Our partner fosters a workplace culture built on family values, collaboration, and continuous growth, offering meaningful opportunities for the right individual to thrive. • Be Treated Like Family: You’ll join a team where empathy and support are at the core of everything. Whether you're navigating a personal challenge or celebrating a win, you’ll feel genuinely seen and supported., • Collaborative Culture: Technicians, agents, and leadership work closely together—sharing knowledge, problem-solving as a unit, and building one another up to be better every day., • Structured for Growth: With weekly support trainings, monthly department meetings, and EOS implementation (including company-wide KPI updates and motivational sessions), you'll be part of a system that invests in your development., • Make a Tangible Impact: You won’t just be fixing issues—you’ll be elevating the client experience with a white-glove approach that prioritizes clarity, care, and confidence., • Work-Life Balance with Flexibility: Enjoy a manageable on-call rotation, mileage support, and scheduling consideration to avoid long-distance zig-zagging across the Tri-County area., • Tools That Empower You: From detailed Zoho Desk tickets to direct access to schematics, credentials, and vendor support, you'll have what you need to do the job right the first time. Job Overview We are looking for a Support Technician who will play a crucial role in providing on-site troubleshooting, client-facing support, and technical excellence for high-end residential AV systems. This is not just a service role—this is a white-glove customer experience position requiring proactive problem-solving and confident communication. The right candidate will bring 3–5 years of hands-on installation and support experience in the custom integration industry and thrive in a high-collaboration environment. Responsibilities • Perform on-site support visits based on escalated tickets from remote agents, • Interpret and act on work orders with detailed background from prior troubleshooting, • Deliver methodical, solutions-oriented service with a consultative approach, • Engage with clients professionally and patiently, even during repeated issue scenarios, • Collaborate regularly with team members for knowledge sharing and case support, • Participate in weekly support training and monthly company culture updates, • Maintain meticulous attention to testing protocols and system diagnostics, • Be available for a rotating on-call schedule (once every ~5 weeks) Qualifications • 3–5 years of experience in smart home technology and AV installation/service, • Hands-on expertise with Control4 required; familiarity with Crestron Home or Savant is a plus, • Strong networking knowledge and general troubleshooting skills, • Excellent English communication skills (spoken and written); Spanish bilingual preferred, • Valid driver’s license, • Patient, adaptable, and emotionally intelligent in high-stress client-facing situations, • Strong cultural alignment with a values-first, team-oriented organization, • Willingness to be on-call during evenings and weekends on a rotating basis Benefits • Weekly gas stipend, • Monthly company-wide culture & performance meetings Compensation • $30–$40/hour, depending on experience ggt3GpXeDv

Job DescriptionSalary: $80,000+ Company Overview: Arctiq is a leader in professional IT services and managed services across three core Centers of Excellence: Enterprise Security, Modern Infrastructure and Platform Engineering. Renowned for our ability to architect intelligence, we connect, protect, and transform organizations, empowering them to thrive in today's digital landscape. Arctiq builds on decades of industry expertise and a customer-centric ethos to deliver exceptional value to clients across diverse industries. Position Overview: Are you an energetic, articulate individual with a unique approach to consultative selling of IT solutions? Your focus will be on our comprehensive solutions portfolio, including Product, Professional Service, and Managed Service offerings. In this role, you will drive sales and profitability objectives across a diverse segment of the market. You will maintain and strengthen client relationships, identify marketplace opportunities with a keen sense of charisma and persistence and prospect and engage new clients. If you have the ability to demonstrate a unique approach to consultative selling and are passionate about IT solutions, we would love to hear from you. Responsibilities: • Collaborate closely with clients to gain a thorough comprehension of their technological requirements and create custom solutions that meet their evolving requirements., • Effectively articulate the features and advantages of Arctiq solutions while managing and exceeding customer Leverage experience in selling IT product and services to showcase the comprehensive benefits of Arctiq offerings., • Work in tandem with sales leadership to establish competitive price structures, manage deal registrations, administer rebates and promotions; ensure seamless communication of these strategies to both existing and potential clients., • Consistently evaluate and qualify new sales prospects, showcasing reliable sales forecasting abilities., • Forge and nurture robust relationships with Arctiqs key partners, maintaining a comprehensive understanding of their offerings, services, and unique initiatives within product and services., • Stay fully informed about Arctiqs service delivery capabilities and team expertise within modern technology solutions, ensuring accurate representation and alignment with client needs., • Craft and deliver comprehensive product and service proposals, quotes, and responses to RFPs, including managing contracts and product leases within the modern infrastructure, security, and platform engineering space., • Achieve and surpass monthly gross profit targets and quarterly Sales Quotas through strategic selling., • Undertake any additional responsibilities and tasks as assigned, drawing upon experience in modern technology solutions to drive success and innovation within the organization. Qualifications: • 5+ years of proven sales experience in the IT industry with strong product and services knowledge., • A track record of meeting or exceeding sales targets and quotas., • Strong understanding of modern technology trends, including infrastructure, cloud computing, and security., • Ability to discuss technical concepts with clients and provide insights into how Arctiq solutions align with their needs., • Experience in building and maintaining long-term relationships with clients., • Ability to understand client pain points, anticipate their needs, and provide proactive solutions and support., • Excellent verbal and written communication skills, with the ability to effectively present and explain complex technical concepts to both technical and non-technical audiences., • Strong negotiation and persuasion skills., • Ability to develop and implement strategic sales plans to achieve business objectives., • Identify new business opportunities, analyze market trends, and stay ahead of competitors in the modern technology space., • Work collaboratively with internal teams to ensure seamless execution of sales strategies and deliver exceptional customer experiences., • Highly motivated and results-oriented, with a focus on driving revenue growth and expanding market share., • Comfortable working in a fast-paced, dynamic environment and adapting to changing priorities., • Stay updated with industry developments, competitor strategies, and emerging technologies. Leverage this knowledge to position Arctiq solutions effectively in the market. Arctiq is an equal opportunity employer. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply. We thank you for your interest in joining the Arctiq team! While we welcome all applicants, only those who are selected for an inter remote work

Job Description WE ARE HEALTHCARE SYSTEMS OF AMERICA. Our mission is to elevate healthcare standards, improve patient outcomes, and create value for communities across the United States. Healthcare Systems of America (HSA) is more than a healthcare provider-we're a community built on excellence, innovation, and compassion. If you're looking for a career that makes a difference, empowers you to grow, and gives you the opportunity to impact lives, HSA is where you belong. Healthcare Systems of America operates 8 community hospitals across 3 states. We service a multitude of patients and their families across our vast network, while remaining committed to the professional development of our staff, the functional improvement of our patients, and the cultivation of strong partnerships within our communities. WHAT WE OFFER • Career Growth & Development - We are an essential, stable and growing company with many opportunities for training and advancement within the medical field that all employees and team members can benefit from., • Supportive & Inclusive Culture - We foster an environment where every team member is valued, heard, and empowered to succeed. The IT Administrative Application Analyst is responsible for the implementation, configuration, testing, training, ongoing support, and optimization of MEDITECH business applications, including Management Information Software (MIS) and Corporate Management Systems (CMS) within a multi-hospital health system. This role ensures seamless integrations, data integrity, and efficient system functionality, working closely with all areas of the organization such as finance, clinical focus areas, and reporting teams. This individual will play a critical role in collaborating with hospital and corporate counterparts to define and develop the structure and solutions for MEDITECH Management Information System (MIS) application within the HSA environment. Responsibilities will include mapping out process flows, analyzing business requirements, and ensuring comprehensive solutions that align with operational, financial, and regulatory needs. This is a fully remote position, with minimal travel required for production deployment events, periodic training sessions, and meetings. PRIMARY RESPONSIBILITIES • Provide technical support, troubleshooting, and system enhancements for MEDITECH business applications, including MIS, CMS, • Assist with configuration, implementation, and optimization of the organizational structure for future state acquisitions., • Extensive knowledge within MEDITECH MIS related to common dictionaries, monitoring utilizes, user access, Customer-defined screens, and parameters, • Manage user security settings, access controls, and account configurations within MEDITECH MIS, including setup, modification, and deactivation for appropriate access levels across financial, clinical, and administrative modules., • Responsible for ensuring MEDITECH DR tables are aligned with our 3rd Party Integration System., • Configure and update MEDITECH dictionaries and tables to support administrative, financial, and clinical workflows., • Ensure data integrity, system security, and compliance with financial regulations and healthcare standards., • Coordinate with vendors on system updates, troubleshooting, performance monitoring, and testing of new functionalities to ensure seamless adoption of enhancements., • Develop and enhance user training materials, SOPs, and documentation to optimize system utilization across departments., • Administer and maintain MEDITECH Data Repository, ensuring data accuracy, performance tuning, and security compliance., • Maintain CMS Workbooks and dictionary settings and decisions for maintaining standardized content., • Other duties as required/assigned to the position EXPERIENCE/EDUCATION REQUIREMENTS • Bachelor's degree in IT, Finance, Healthcare Informatics, or a related field., • 4+ years of experience supporting business applications in a healthcare or corporate environment., • Knowledge of MEDITECH, including MIS, CMS, and DR SKILLS/REQUIREMENTS • Ability to analyze complex data, identify trends, and develop actionable solutions to support decision-making., • Independent thinker who effectively solves problems and plans solutions working collaboratively with others., • Strong verbal and written communication skills for working with multidisciplinary teams and end-users., • Demonstrate ability to manage multiple tasks and health centers simultaneously, while maintaining a high standard of work quality., • Advanced analytical skills with a focus on problem-solving, process improvement, and workflow optimization., • Ability to collaborate across departments and communicate technical solutions effectively., • Knowledge of financial regulations, healthcare compliance standards, and data security best practices, ensuring adherence to industry requirements.

Job DescriptionAbout the Company Our client is at the forefront of the AI revolution, providing cutting-edge infrastructure that's reshaping the landscape of artificial intelligence. They offer an AI-centric cloud platform that empowers Fortune 500 companies, top-tier innovative startups, and AI researchers to drive breakthroughs in AI. This publicly traded company is committed to building full-stack infrastructure to service the explosive growth of the global AI industry, including large-scale GPU clusters, cloud platforms, tools, and services for developers. * Company Type: Publicly traded * Product: AI-centric GPU cloud platform & infrastructure for training AI models * Candidate Location: Remote anywhere in the US Their mission is to democratize access to world-class AI infrastructure, enabling organizations of all sizes to turn bold AI ambitions into reality. At the core of their success is a culture that celebrates creativity, embraces challenges, and thrives on collaboration. The Opportunity We are seeking a Cloud Solutions Architect (Pre-Sales) to join our client's team. This role offers an exciting opportunity to work with state-of-the-art AI and cloud technologies, including the latest NVIDIA GPUs, and contribute to one of the most powerful commercially available supercomputers. What You'll Do * Act as a trusted advisor to clients, providing technical expertise and guidance throughout engagements * Conduct PoCs, workshops, presentations, and training sessions on GPU cloud technologies and best practices * Collaborate with clients to understand their business requirements and develop solution architectures * Design and document Infrastructure as Code solutions, technical documentation, and how-tos * Help customers optimize pipeline performance and scalability * Serve as a single point of expertise for customer scenarios across product, technical support, and marketing teams * Assist with marketing efforts during events such as hackathons, conferences, and webinars What You Bring * 5+ years of experience as a cloud solutions architect, system/network engineer, developer, or similar technical role focused on cloud computing * Strong hands-on experience with IaC and configuration management tools (preferably Terraform/Ansible), Kubernetes, and skills of writing code in Python * Solid understanding of GPU computing practices for ML training and inference workloads, GPU software stack components, including drivers, libraries (e.g. CUDA, OpenCL) * Solid understanding of the cloud ML tools landscape from industry leaders * Legal authorization to work in the U.S. on a full-time basis without visa sponsorship Key Attributes for Success * Self-starter who thrives in a fast-paced, evolving startup environment * Collaborative team player who can work effectively across different departments and cultures * Results-oriented with a strong sense of ownership and accountability * Innovative problem-solver who can identify new opportunities for growth * Continuous learner, eager to stay updated on the latest AI and cloud computing trends * High ethical standards and integrity, with a commitment to responsible AI development * Passionate about democratizing access to AI infrastructure Why Join? * Competitive compensation ranging from $180,000 to $300,000 per year (negotiable based on experience and location) * Comprehensive benefits package including 100% company-paid medical, dental, and vision coverage for employees and families * 401(k) plan with a 4% match program * Stock options plan * Flexible remote work environment * 20 weeks paid parental leave for primary caregivers, 12 weeks for secondary caregivers * Up to $85/month for mobile and internet * Opportunity to work with cutting-edge AI and cloud technologies * Contribute to sustainable AI infrastructure with energy-efficient data centers * Be part of a team that operates one of the most powerful commercially available supercomputers Interviewing Process * Level 1: Virtual interview with the Talent Acquisition Lead (General fit, Q&A) * Level 2: Virtual interview with the Hiring Manager (Skills assessment) * Level 3: Interview with the C-level (Final round) * Reference and Background Checks: Conducted post-interviews * Offer: Extended to the selected candidate We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity, or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law. Compensation Range: $180K - $300K

Job Description BRISKCO is a rapidly growing IT service provider specializing in on-site support for businesses across Miami and the surrounding areas. We focus on multi-site and chain businesses, leveraging strong partnerships with national service providers and manufacturers. Our clients include medical offices, retail chains, distribution centers, warehouses, car dealerships, and financial institutions. We provide a range of IT services, including: ✔ Break/fix repairs and replacements ✔ Equipment moves, adds, and changes ✔ New store installations and remodels ✔ Low-voltage cabling and repairs ✔ Multi-site project rollouts and implementationsWe provide a range of IT services, including: ✔ Break/fix repairs and replacements ✔ Equipment moves, adds, and changes ✔ New store installations and remodels ✔ Low-voltage cabling and repairs ✔ Multi-site project rollouts and implementations We are looking for motivated, technical individuals who want to grow with us. No prior IT job experience? No problem. We provide training to help you develop your skills and maximize your earning potential – with opportunities to make $65K–$100K per year. Field Technician Responsibilities: • Deliver professional, customer-focused service, • Communicate effectively with on-site contacts and remote stakeholders, • Document work thoroughly and accurately, • Complete service requests on time, • Troubleshoot network and hardware issues, • Install and terminate low-voltage cabling, • Repair and upgrade computer hardware, • Set up and maintain printers, camera systems, and digital signage, • Assist with new installations and large-scale projects Requirements: • Some college coursework completed, • Low-voltage wiring experience (preferred), • Computer hardware training or experience (A+ certification or equivalent), • Detail-oriented, organized, and self-motivated, • Eager to learn and passionate about technology, • Valid driver’s license, • Reliable transportation (wagon, SUV, or van preferred), • Must be able to pass a background check Why Join BRISKCO? If you love technology and want a career where your skills directly impact your earnings, this is the job for you! At BRISKCO, the more you learn, the more you earn. Job Type: Full-time Pay: $22.00 - $35.00 per hour Company DescriptionBriskco is a leading IT solutions provider dedicated to helping businesses thrive through innovative technology and exceptional customer service. As part of our team, you’ll work with cutting-edge tools and contribute to meaningful projects that make a real impact. We pride ourselves on our collaborative culture, where every team member’s voice is valued, and growth opportunities abound. At Briskco, you’ll have the chance to sharpen your skills, tackle exciting challenges, and advance your career in a company that’s committed to your success. Whether it’s optimizing network infrastructure, enhancing cybersecurity, or delivering unparalleled technical support, Briskco ensures our clients are equipped to succeed in today’s fast-paced digital world. Join us and be part of a team that’s redefining IT excellence!Briskco is a leading IT solutions provider dedicated to helping businesses thrive through innovative technology and exceptional customer service. As part of our team, you’ll work with cutting-edge tools and contribute to meaningful projects that make a real impact.\r\n\r\nWe pride ourselves on our collaborative culture, where every team member’s voice is valued, and growth opportunities abound. At Briskco, you’ll have the chance to sharpen your skills, tackle exciting challenges, and advance your career in a company that’s committed to your success.\r\n\r\nWhether it’s optimizing network infrastructure, enhancing cybersecurity, or delivering unparalleled technical support, Briskco ensures our clients are equipped to succeed in today’s fast-paced digital world. Join us and be part of a team that’s redefining IT excellence!

Job Description Location: Remote (USA) Turn Your Hustle Into Residual Income. Build Your Own Business With Paystone. Are you an ambitious self-starter with experience in payments or working with acquirers, looking for the freedom to build your own business, set your own hours, and take control of your earning potential? At Paystone, we’re helping thousands of small and medium-sized businesses across North America grow with smarter payment solutions, loyalty programs, and customer engagement tools. Now, we’re looking for entrepreneurial Independent Sales Agents (ISAs) in the USA (with strong demand in California, Florida, and Texas) who bring direct payment industry expertise to join our growing partner network. What You’ll Do • Prospect and connect with small to medium-sized businesses in your community., • Introduce Paystone’s industry-leading payment and loyalty solutions., • Build relationships with business owners and help them increase customer retention and revenue., • Earn ongoing residual income for every client you sign.Why Partner With Paystone?, • Unlimited Earning Potential – Commission-based with recurring monthly residuals. Top ISAs earn $70K–$100K+ annually (no income cap)., • Be Your Own Boss – Set your own schedule and work where you want., • Trusted Products – Offer award-winning software and payment tools used by thousands of businesses across North America., • Training & Support – Access sales training, marketing materials, and dedicated partner support., • Long-Term Growth – Build a portfolio of clients that generates ongoing passive income.Who Thrives in This Role, • Professionals with payment industry experience or those who have worked directly with acquirers., • Sales professionals with a proven B2B track record in merchant services or payment processing., • Entrepreneurs and go-getters who want to build their own business., • Strong communicators who love meeting new people and solving business challenges. SyiK7PAusM

Job Description SERVICE DESK TECHNICIAN iC5i is seeking an experienced, self-directed, Service Desk Technician. This position is in support of a Department of Defense (DoD) organization, US EUCOM located OCONUS in Stuttgart, Germany. This position is required to travel OCONUS. Responsibilities: · The Service Desk Technician is responsible for maintaining, analyzing, troubleshooting and repairing personal computer systems, hardware, software, computer peripherals, and end user devices. Assist users via remote access and phone. · Provide Tier 1/2 level support to users in resolving problems using service desk center tools. Support in the areas of electronic mail, account creation and maintenance, standard desktop applications, and above baseline COTS and GOTS applications. · Triage and troubleshoot incoming issues and work with other teams as needed to identify root cause and resolution. Ensure tickets are addressed within identified Critical Success Factors (CSF) and in alignment with ITIL best practices. · Ensure all actions are professionally and thoroughly documented within the ticketing system. Multiple device configuration including end user device support may be required. Assist in the creation and maintenance of documentation and SOPs. · Candidates need excellent problem-solving and customer service skills, as well as extensive experience with desktop hardware, software applications, operating systems and network connectivity. They must be customer service-oriented and proactive in anticipating and resolving problems while maximizing eAicient use of computing resources. Other duties as assigned. · The successful candidate must be able to communicate clearly and succinctly both written and orally, and present products and ideas in a business-like manner. The candidate will be required to work in dynamic fast paced environments that require team interaction and coordination of eAorts. The candidate must be experienced in interfacing with both client managers and system users. · Specifically the Service Desk Technician will be responsible for supporting systems, users and applications on a geographically dispersed Windows 10 Enterprise network. Provide Event Management, Incident Management, Problem Management, Request Fulfillment, Change Management, and Change Evaluation support. Provide Enhanced Trusted Agent (ETA) Support Services and Multi-Factor Authentication support services. Provide 24x7x365 support. Qualifications What you will need: · maintain · US Citizen and currently hold an adjudicated Secret Clearance and be able to BA/BS + 3 years recent specialized or AA/AS + 7 years recent specialized or a major cert + 7 years recent specialized or 11 years of recent specialized experience · Service Desk Level Certifications: Modern Desktop Administrator Associated: MS 365; Administration Associates, MS 100 and MS 10 Microsoft Enterprise; Microsoft Azure, etc. Desired: Basic Server Knowledge Level Training (certificate required) CompTIA Security + (IAT Level II or greater) An active certification IAW DoD 8570.1 Technical Level II or greater Computing Environment (CE) certificate or training equivalent ITIL v3 – Foundation CompTIA A+/Network+ Automation using Microsoft PowerShell, VBScript, or batch files Experience with Citrix application and desktop virtualization Adaptable to changing circumstances and operational needs Understanding of Department of Defense Military standards Experience working with and supporting Cisco Routers and Switches Experience with DoD IT security requirements Experience with Virtual Desktop environments Possess good communication and customer support skills Shift work (Capable of working day/night shift and weekends) · Understanding of Department of Defense Military Standards

Job DescriptionSalary: QF Analytics LLC is a fintech company that develops and supports one of the world's fastest-growing online trading platforms, with a monthly trading volume exceeding $15 billion. As part of our aggressive expansion, we are seeking a seasoned professional to fill the role of Shift Operations Manager, overseeing our Product Communication Specialists and ensuring the smooth operation of our platform. Role Overview: As the Shift Operations Manager, you will be responsible for overseeing the performance and activities of the Product Communication Specialist. Your role will involve managing the product communication team, ensuring that customer interactions and feedback are effectively handled, and monitoring the quality of support provided to users. Additionally, you will be directly involved in key operational tasks such as processing customer withdrawals, auditing refund calculations, and ensuring compliance with all regulatory requirements. In this high-performance environment, we expect you to not only meet but exceed expectations. You will be a leader, guiding your team to excel in their roles, while also stepping in to handle more complex and sensitive tasks that require your expertise. Your ability to manage pressure, maintain attention to detail, and resolve issues swiftly will be crucial to your success in this role. Key Responsibilities: • Oversee the day-to-day activities of the Product Communication Specialist team, ensuring that all tasks are completed with precision and urgency., • Manage the product communication team to ensure effective handling of user feedback, inquiries, and complaints., • Process customer withdrawals accurately and in a timely manner., • Audit customer refund calculations conducted by Product Communication Specialists to ensure accuracy and compliance., • Ensure all KPI goals for the team are being met and take corrective action when necessary., • Detect and report technical problems to the IT department, ensuring swift resolution., • Manage the closure of customer accounts, following all necessary procedures., • Send compliance-related messages to customers, ensuring that all communications are clear, accurate, and in line with regulatory requirements., • Verify customer IDs and handle sensitive information with the utmost care., • Provide leadership and support to the team, fostering a high-performance culture and driving continuous improvement. Job Requirements: • At least five (5) years of experience in trading stocks, futures, or a related field, with a preference for individuals with prior management experience., • A Bachelor's Degree in Finance or a related field is strongly preferred., • Extensive knowledge of financial markets, including cryptocurrencies, commodities, equities, foreign exchange, and futures., • Proven leadership skills, with the ability to manage and motivate a team in a high-pressure environment., • Exceptional written and verbal communication skills in both English and Portuguese; fluency in additional languages is a strong advantage., • High level of proficiency with computers (PC) and trading platforms., • Strong problem-solving skills, with the ability to think critically and make informed decisions quickly., • Resilience, determination, and the ability to maintain focus under pressure. Work Environment: Quantfury (USA) operates on a 24x7 basis, so flexibility in work hours is essential. In return, we offer: • Flexible work arrangements, including the possibility of remote work., • Competitive salaries, often above industry standards., • Daily premium lunch catering, and a fully stocked office with fruits and snacks., • Comprehensive health benefits after 90 days of employment, including exclusive employee discounts., • Bonus and incentive programs to reward high performance. Job Type: Full-time Salary: Competitive, based on experience and qualifications

Job DescriptionSalary: QF Analytics LLC is a fintech company that develops and supports one of the world's fastest-growing online trading platforms, with a monthly trading volume exceeding $15 billion. As part of our aggressive expansion, we are seeking a seasoned professional to fill the role of Spanish Shift Operations Manager, overseeing our Product Communication Specialists and ensuring the smooth operation of our platform. Role Overview: As the Shift Operations Manager for Spanish Markets, you will be responsible for overseeing the performance and activities of the Product Communication Specialists. Your role will involve managing the Spanish product communication team, ensuring that customer interactions and feedback are effectively handled, and monitoring the quality of support provided to users. Additionally, you will be directly involved in key operational tasks such as processing customer withdrawals, auditing refund calculations, and ensuring compliance with all regulatory requirements. In this high-performance environment, we expect you to not only meet but exceed expectations. You will be a leader, guiding your team to excel in their roles, while also stepping in to handle more complex and sensitive tasks that require your expertise. Your ability to manage pressure, maintain attention to detail, and resolve issues swiftly will be crucial to your success in this role. Key Responsibilities: • Oversee the day-to-day activities of the Product Communication Specialist team, ensuring that all tasks are completed with precision and urgency., • Manage the product communication team to ensure effective handling of user feedback, inquiries, and complaints., • Process customer withdrawals accurately and in a timely manner., • Audit customer refund calculations conducted by Product Communication Specialists to ensure accuracy and compliance., • Ensure all KPI goals for the team are being met and take corrective action when necessary., • Detect and report technical problems to the IT department, ensuring swift resolution., • Manage the closure of customer accounts, following all necessary procedures., • Send compliance-related messages to customers, ensuring that all communications are clear, accurate, and in line with regulatory requirements., • Verify customer IDs and handle sensitive information with the utmost care., • Provide leadership and support to the team, fostering a high-performance culture and driving continuous improvement. Job Requirements: • At least five (5) years of experience in trading stocks, futures, or a related field, with a preference for individuals with prior management experience., • A Bachelor's Degree in Finance or a related field is strongly preferred., • Extensive knowledge of financial markets, including cryptocurrencies, commodities, equities, foreign exchange, and futures., • Proven leadership skills, with the ability to manage and motivate a team in a high-pressure environment., • Exceptional written and verbal communication skills in both English and Spanish; fluency in additional languages is a strong advantage., • High level of proficiency with computers (PC) and trading platforms., • Strong problem-solving skills, with the ability to think critically and make informed decisions quickly., • Resilience, determination, and the ability to maintain focus under pressure. Work Environment: Quantfury (USA) operates on a 24x7 basis, so flexibility in work hours is essential. In return, we offer: • Flexible work arrangements, including the possibility of remote work., • Competitive salaries, often above industry standards., • Daily premium lunch catering, and a fully stocked office with fruits and snacks., • Comprehensive health benefits after 90 days of employment, including exclusive employee discounts., • Bonus and incentive programs to reward high performance. Job Type: Full-time

Job Description FocusKPI is looking for a Marketing Business Operations Specialist (JIRA) to join one of our clients, a high-tech SaaS company. As the Business Operations Specialist for Integrated Marketing, you will empower Integrated Marketing functions to operate more effectively by building scalable workflows, enabling tool adoption, and ensuring smooth cross-functional collaboration. The client is looking for a specialist who will design, implement, and enable the use of Jira and Confluence projects, and then partner with marketing functions to adopt and own these tools long term. This role is not just about setting up projects, but about driving change management: facilitating discovery with stakeholders, creating intuitive workflows, training teams, and ensuring a smooth handoff so each group can independently manage their systems moving forward. Work Location: Remote - anywhere in the US (EST, CST, or MST highly preferable) Duration: 12-month contract Pay Range: $35/hr to $41/hr No C2C resumes are considered Responsibilities: • Partner with Integrated Marketing leadership and end users to gather requirements, design workflows, and configure Jira projects and Confluence spaces tailored to team needs., • Facilitate tool adoption and enablement by creating documentation, playbooks, and best practices, and by leading training sessions, office hours, and stakeholder workshops., • Build Jira projects with custom workflows, dashboards, automations, and reporting structures, ensuring usability and scalability for marketing teams., • Establish Confluence spaces for knowledge sharing, process documentation, and project tracking to support long-term team operations., • Develop reusable templates, playbooks, or toolkits that make it easy for other teams to replicate successful setups., • Act as a trusted advisor and change agent, guiding teams through the transition to Jira/Confluence while promoting best practices and consistent usage., • Oversee the handoff of projects and trackers to marketing teams, ensuring they are enabled to manage and evolve the tools independently., • Identify opportunities to streamline workflows and recommend apps, plugins, or integrations that enhance efficiency and collaboration., • Provide leadership with reports, project summaries, dashboards, and other visualizations that surface insight into dependencies, risks, and progress., • Strong expertise in Jira and Confluence, including building custom workflows, leveraging integrations, and developing scalable structures that support cross-functional collaboration., • Experience working with go-to-market strategies, • Experience in developing, documenting, and enabling operational processes for marketing or go-to-market teams, with an emphasis on change management and adoption., • Proven ability to partner with and present to Director+ leadership, translating complex operational needs into clear recommendations and solutions., • Demonstrated experience conducting end-user discovery sessions to understand internal customer needs and designing Jira workflows and Confluence spaces that enable efficiency and adoption., • Track record of building systems and frameworks that are successfully transitioned to new owners, ensuring long-term sustainability and self-sufficiency., • Excellent communication, facilitation, and training skills, with the ability to influence and support stakeholders at all levels of the organization., • Comfort and adaptability working in a matrixed environment with multiple stakeholders, balancing competing priorities, and bringing structure to ambiguity. Preferred Qualifications: • Experience working in software-as-a-service (SaaS) organizations, • Familiarity with marketing operations workflows (e.g., campaign planning, product launches, content production, comms calendars) to design relevant Jira/Confluence solutions., • Exposure to Agile, Scrum, or Kanban methodologies, with the ability to translate them into practical, tool-enabled workflows for non-technical teams., • Project management or change management certifications Thank you! FocusKPI Hiring Team Founded in 2010, FocusKPI, Inc. (FocusKPI) is a data science and technology firm specializing in predictive analytics practice and methodologies. FocusKPI is a US company headquartered in Silicon Valley, California, with an East Coast office in Boston, Massachusetts. NOTICE: Please be aware of fraudulent emails regarding job postings, job offers and fake checks. FocusKPI's recruiting team will strictly reach out via @focuskpi.com email domain. If you have received fraudulent emails now or in the past, please report it to . The domain @focuskpijobs.com is fraudulent and not related to FocusKPI. Please do not not reply or communicate to anyone with @focuskpijobs.com. Powered by JazzHR Rv3ZgL9rZT

Job DescriptionSalary: $65,000 to $78,000 USD. Join us today and take life to heart! CORCYM is a global, independent, medical device company entirely focused on state-of-the-art surgical solutions to fight structural heart disease. CORCYM has a presence in more than 100 countries with approximately 850 employees and ensures strong continuous support to patients, healthcare professionals and healthcare systems worldwide. Who we are:Corcym offers a complete portfolio of surgical solutions with a heritage spanning more than 50 years, leveraging on a complete and distinctive set of technologies, capabilities and infrastructure. Our vision:is to become the leading company dedicated to Heart Surgeons and their Patients by providing the best solutions to fight structural heart disease. Our mission:is to help Heart Surgeons treat Patients better today and in the future. Associate Sales Representative, Southeast Florida: TheAssociate Sales Representativeis our multifaceted sales professional, who Manages the relationship with a defined list of potential customers within an assigned territory. This person will work with a diverse set of customers within the Cardiac Surgery Hospital setting - Surgeons, Residents and Fellows, Supply Chain, Anesthesiologists, and Surgical Personnel. Primary products include both capital and disposables used in cardiac aortic and mitral valve surgery. They must be able to help identify, develop and close new sales opportunities. As an ideal candidate, you will have recent exposure to the clinical field and/or experience with the sales of medical devices to deliver clients quality service in the field and OR. You are willing to learn and work to maintain amicable relations with current clients, as well as grow accounts in the assigned territories. The ideal candidate is preferred to reside in greater Miami area. Essential Functions: • Maintain amicable relations with clients and grow new accounts., • Communicate and provide guidance to clients regarding use of products., • Achieve sales targets in units and revenue as well as price targets., • Evaluate market situation in assigned accounts on a continuous basis, and report market data and trends on a regular basis to management., • Execute sales targets and strategies to regional management on a regular basis and present written reports and recommendations., • Execute promotional programs (i.e., symposia, seminars) aimed at achieving district sales objectives., • Utilize company staff and other resources to maximize business opportunities, while maintaining target account spending within approved limits., • Project and maintain company image and presence within assigned territory with regular and frequent customer visits, presence at trade shows, surgeon plant visits, etc., • Propose and maintain consignment inventories consistent with company policies., • Provide timely monthly sales reports, expense reports, account profiles, and other company reports as required., • Update the sales database on a continuous basis to maintain the reliability and validity of the data., • Compile required reports and give customer presentations., • Excellent interpersonal skills., • Proven ability to work with minimal of supervision., • Professional conduct as it relates to proper business attire, communication, and servicing of customers., • Ability to articulate and develop professional relationships with hospital staff., • Good written and oral communication skills., • Personal computer skills and proficient in utilizing company software., • Proficient with spreadsheet, graphics, word processing and other company software., • Shown ability to sell products that require physician behavior change and disruptive technology., • Ability to get results in a multi-level hospital selling environment (C-Suite, Purchasing, Physicians, Nurses)., • Clinical knowledge of cardiovascular anatomy, pathology and physiology., • 1 year experience selling B2B, Clinical Sales, or equivalent., • Experience selling and supporting surgical call points, preferred., • Annual Base Salary ranges from $65,000 to $78,000 USD. Corcym is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities. remote work

Job Description About Pacaso: Pacaso exists to enrich lives by making second home ownership possible and enjoyable for more people. Our innovative co-ownership model is the easiest, smartest and most responsible way for people to experience the joy of a second home. We provide all the benefits of true ownership without the hassles through our simplified financial structure, easy and equitable scheduling, and dedicated local property management.Founded by former Zillow executives, Pacaso has facilitated over $1 billion in gross real estate transactions and service fees across more than 40 markets nationwide, as well as internationally in Paris, London, and Cabo. We have been featured in The New York Times, Wall Street Journal, Fortune, Forbes, CNBC and more.Pacaso is a certified Great Place to Work and has received numerous accolades for its workplace culture. Fortune and Great Place To Work named Pacaso to the 2024 Best Workplaces in Real Estate list. In 2023, Pacaso was recognized as a Best Workplace in the Bay Area™, and in 2022, it ranked among the Best Medium Workplaces™, Best Workplaces for Real Estate™, and Best Workplaces for Millennials™. Additionally, Pacaso was ranked #6 on Glassdoor's 2022 list of Best Places to Work and was one of LinkedIn's top startups in 2022. About The Role The Pacaso Sales Team provides best-in-class experience in introducing the co-ownership model and bringing on new prospective buyers within specified markets. As a Regional Manager you will play a critical, elevated role in delivering an exceptional experience for Pacaso buyers. This is a unique opportunity to be a part of a fast growing rocket ship with a seasoned team of successful leaders in the real estate and property tech space. Responsibilities • Identify, qualify, and develop top-of-funnel buyers against Pacaso's ideal customer profile through outbound prospecting and inbound lead follow-up—consistently meeting monthly Sales Qualified Lead (SQL) goals to drive pipeline growth., • Manage a personal book of business of both new and legacy leads as well as SQL contacts through disciplined pipeline management, leveraging CRM tools to track progress, maintain hygiene, and accelerate deal velocity., • Meet or exceed daily activity targets by working 60+ leads and contacts per day through structured multi-step cadences (calls, emails, texts), while scheduling approximately 3 buyer consultations per day., • Partner closely with Regional Managers and Directors to seamlessly hand off qualified leads, collaborate on deal strategy, and drive pipeline momentum., • Consistently log detailed notes, stage updates, and buyer insights in the CRM to support accurate forecasting and cross-functional visibility., • Facilitate approximately 12 virtual or in-person home tours monthly, leveraging deep market knowledge and inventory fluency to guide prospective buyers through the Pacaso model., • Gather and share insights on buyer sentiment, local trends, and acquisition opportunities with Sales, Marketing, and Acquisitions to influence go-to-market strategies., • Deliver a best-in-class, customer-centric experience at every touchpoint, representing Pacaso's mission and collaborative culture., • 4+ years of experience in new acquisitions sales or real estate sales experience, • Track record of over-achieving sales targets, • Experience working with Salesforce.com or similar CRM systems, • You're achievement driven, competitive, with high ethical values and professionalism, • Ability to prioritize and be organized with time management, • Ability to learn quickly and work effectively in a virtual environment, • Strong written and verbal communicator with internal and external awareness., • Willingness to work varied schedules based on market needs and response SLAs., • BA or college degree preferred, • Base Salary 80-85k with monthly bonus, • Competitive salary and stock options., • Unlimited, flexible PTO for exempt employees., • Excellent medical, dental and vision insurance., • Sponsored memberships to One Medical, Ginger and Carrot., • 401(k) to help you save for the future., • Paid maternity and paternity leave., • Generous home office stipend and monthly cell phone reimbursement.

Job DescriptionSalary: Mental Health Matters LLC offers lien-based mental health support for individuals affected by personal injury cases. We are seeking dedicated sales professionals to connect with law firms and medical practices in our operational states. As aremote 1099 contractorsales representative, you will be the first point of contact, requiring strong communication skills for both formal and informal interactions. This role provides an exciting opportunity to develop innovative sales strategies and build meaningful client relationships. Responsibilities include generating leads, cold calling, networking, and participating in sales meetings. You will also provide service information, respond to inquiries, and maintain accurate sales records, all while aiming to meet sales targets and contribute to company growth. At MHM, we provide a straightforward route for career advancement and personal development, featuring unlimited commissions that exceed the industry norm. We take pride in being the frontrunner in our field as we keep growing and enhancing our influence within the personal injury sector. Requirements: • Previous customer service and/or sales experience, • Ability to communicate effectively with a diverse range of people, • Networking abilities, • Communication and relationship-building skills, • Organized and time management, • Confident and self-assured

Job Description CDR Health Care, Inc., is hiring Call Center Agents/Case Managers to provide vital support by managing customer inquiries, applications, and cases from start to finish. This role will be responsible for handling both inbound and outbound calls, answering questions, offering detailed guidance, and ensuring timely and accurate resolution of customer issues. Successful candidates will demonstrate strong communication skills, attention to detail, and the ability to navigate complex situations with professionalism and empathy in a fast-paced environment. This is a remote position; however, candidates must be located in Miami, FL, for onsite training at our corporate office. ESSENTIAL FUNCTIONS: • Receive and document incoming customer cases, applications, and inquiries via phone, email, or other communication channels., • Evaluate the nature, urgency, and complexity of each case to ensure appropriate prioritization and categorization., • Gather detailed information from customers to thoroughly understand the issue and its context., • Maintain consistent communication with customers throughout the case lifecycle, keeping them informed about progress, actions taken, and expected resolutions., • Record detailed case notes, actions taken, and resolutions in the company's case management system., • Apply critical thinking and problem-solving skills to identify root causes and recommend solutions that prevent future similar cases., • Make well-informed decisions that balance customer satisfaction and company policies, • Handle inbound and outbound calls from customers, addressing their queries, concerns, and requests professionally and courteously., • Identify and assess customers' needs, actively listen to their concerns, and provide effective solutions or guidance., • Troubleshoot technical problems, escalating complex issues to higher levels of support when necessary., • Acquire in-depth knowledge of the company's services, policies, and procedures to effectively address customer inquiries., • Adhere to established call center scripts, processes, and guidelines to ensure consistent customer service., • High school diploma or equivalent required; additional education or certifications in customer service, healthcare, or case management is a plus., • Fluency in English and Spanish is required to effectively communicate with our diverse client base., • Flexibility to work a variable schedule, including evenings or weekends as needed., • Proven experience providing customer service over the phone, preferably in a call center or case management setting., • Familiarity with case management systems and tools, with the ability to learn new software quickly., • Proficient in Microsoft Outlook and the Microsoft Office Suite (Word, Excel, etc.)., • Strong verbal and written communication skills, with the ability to interact effectively with a diverse range of individuals and in varied settings., • Ability to remain calm, composed, and effective in high-pressure situations or emergencies., • Committed to maintaining strict customer confidentiality and handling sensitive information appropriately., • Strong decision-making skills with the ability to use sound judgment in resolving issues., • Demonstrated ability to manage multiple tasks simultaneously in a fast-paced environment while meeting deadlines., • Resilience under pressure, with excellent organizational and time-management skills. CDR Health is an Equal Opportunity Employer M/F/D/V and EO/AAN/D. Must be able to work in the United States to apply.

Job DescriptionBenefits: • Competitive salary KENTECH Consulting Inc. is an award-winning background technology screening company. We are the creators of innovative projects such as eKnowID.com the first consumer background checking system of its kind and ClarityIQ, a high-tech/high-touch investigative case management system. Our Mission Were on a mission to help the world make clear and informed hiring decisions. Our Values Customer-Focused We are results-driven and prioritize exceptional experiences. Growth-Minded We believe in collaborative learning and industry best practices to deliver excellence. Fact Finders We are passionate investigators for discovery and truth. Community & Employee Partnerships We believe there is no greater power for transformation than delivering on what communities and employees care about. Your Impact As a small agile company, we seek high-performing individuals who thrive on making a direct impact. This role will help shape the visual identity of KENTECHs brand and digital presence. About the Role Were looking for a talented Graphic Designer to help elevate our brand identity and create compelling digital assets for marketing, branding, and product communication. This role is ideal for a designer with a strong visual aesthetic, attention to detail, and experience designing for both digital and print platforms. What Youll Do Design Engaging Visuals Create marketing materials, website graphics, landing pages, social media graphics, infographics, and promotional assets. Develop Brand-Consistent Designs Ensure all creative assets align with KENTECHs branding and messaging guidelines. Support Social Media & Marketing Campaigns Design visually appealing graphics, banners, and promotional materials to boost engagement. Enhance UX/UI Elements Design digital assets for a seamless and engaging user experience. Collaborate with Teams Work closely with marketing, content, and product teams to develop creative assets that align with business goals. Stay Ahead of Trends Keep up with design trends, emerging tools, and best practices to ensure our content stays fresh and competitive. Qualifications & Skills Proven Experience 2+ years in graphic design, branding, or digital media. Expertise in Design Software Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects a plus). Portfolio Required Must showcase strong design skills with branding, digital, and social media content. Creative & Strategic Thinker Ability to conceptualize and design content that engages and informs the audience. Typography & Layout Expertise A strong understanding of font usage, spacing, and visual balance. Self-Motivated & Deadline-Driven Capable of managing multiple projects independently in a fast-paced, remote environment. Attention to Detail Ensures all designs meet brand and industry standards. Bonus Points If You Have: Experience with motion graphics, animations, or video editing tools (After Effects, Premiere Pro) Knowledge of UI/UX design and website optimization Experience with branding and digital storytelling Familiarity with social media marketing trends and content strategy Contract Details & Compensation Remote Contractor Role (International) Project-Based Compensation (Competitive pay per design/project) Flexible Work Schedule (Dependent on company needs) Diverse Design Opportunities Apply Now! If youre ready to bring KENTECHs brand to life and create impactful designs, wed love to hear from you! KENTECH Consulting Inc. is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace. This is a remote position.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Competitive salary, • Dental insurance, • Health insurance, • Paid time off BUSINESS CONTRIBUTIONS: The role of the Student Account Manager is to provide ongoing remote and on site support for training, compliance and policy adherence while assisting Financial Aid to manage and ensure student cash payments, working closely with student financial services to better assist students regarding their funding and account status. This role is to ensure compliance with the college, state and federal regulations and standard accounting procedures through: Student payment plans and payment methods are arranged. Monitor that Student payments are up-to-date and on campus collections, cash counseling and reconciliation processes are adhered to Communicate with students and Financial Aid regarding outstanding payments, revenue and cash accountability and reconciliation is performed on an ongoing basis. Managing the college relationship with the 3rd party collection agencies Supervise the potential graduate listing and attend Cash Flow Meetings Ensuring accuracy and refunding of Title IV Credit Balances and overall student credit balance handling. Ensuring Ledger card adjustments are accurate per tuition billing policies for all fees including programmatic, enrollment and registered credits. Invoice 3rd party entities for tuition payment as needed. Working directly with management at the Office of The Executive Director through the Student Financial Operations and Accounting departments to develop, strategize and disseminate policy and procedural changes and updates. Provide support and assistance to Student Financial Operations during internal and external audits and when directed to do so by the Director of Student Financial Operations or designee. ESSENTIAL FUNCTIONS: Work with the Student Financial Operations and Accounting departments. Review the employee portal to ensure Daily Cash Reports are uploaded on a regular basis. Be on location at the Miami Lakes campus and West Palm Beach campus once, weekly. Work with Financial Aid and the Campus President to track A/R by assisting with the review of in-school balances. Work with Financial Aid to ensure appropriate counseling for students to arrange payments. Ensuring collection, tracking and reporting of payment plans. Oversee Tuition Billing: Review transaction registers to ensure the process of enrollment and application payment collection. Send monthly billing statements. Run weekly balance reports to monitor credit and debit balances. Run past-due reports to check on outstanding payments and expected funds to track and complete requirements for funds disbursement. Assess student status changes for returning students tuition billing, adjustments and documentation to ensure compliance and accurate revenue recognition. Complete and Monitor the posting of monthly tuition and educational fees for current and prior terms. Train on the overall A/R management of in-school and out of school past-due accounts and determine strategy for collecting past-due payments. Management: Oversee Front Desk staff on processing enrollments and posting payments correctly. Provide technical assistance as needed both on site and remotely. Attend regular scheduled Cash Flow meetings and at the Office of The Executive Director. Provide support to the Accounting Department and Student Financial Operations for special projects and business development activities. PHYSICAL DEMANDS: The physical demands are those required in a professional office setting: sitting, working on a computer, using a telephone, communicating with coworkers and getting to and from appropriate campuses. There is an approx. once weekly travel to the West Palm Beach campus location, which will require the physical demands associated to travel which includes and is not limited to train, car and air. WORK ENVIRONMENT: Professional office setting: moderate noise levels and controlled indoor climate. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. LOCATION: This position is an on-site position with the Office of the Executive Director unless otherwise determined by the Director of Student Financial Operations and/or designee. Any changes must be reviewed by the Director of Student Financial Operations and all final approvals must come from the Director of Student Financial Operations and/or designee. Note: Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position. Job Specification Student Account Manager Knowledge, Skills, and Experience: The Student Account Manager oversees and handles the payment of tuition balance and compliance with College and state and federal policies and regulations. The Student Account Manager should have experience in working with clients and customers on financial issues. Managers must also be organized and detailed in their approach to work and have a customer service communication approach. Below is an inclusive but not exhaustive list of various knowledge, skills, and other characteristics that are necessary for effective performance in the Student Account Manager position. -Knowledge: Must be familiar with a broad range of general accounting principles such as billing, reconciliations, and accounts receivable Must be an effective communicator in writing, in person and over the phone Must have basic negotiating abilities Ability to read, analyze, prepare and understand financial reports, procedural manuals and financial documents. Must be familiar with regulatory and compliance associated business practices and standards. -Skills: Technical Skills Must be proficient of Microsoft programs such as Word, Excel, and Outlook; familiarity working with third party applications and databases. Written Communication Writes clearly and informatively; edits work for spelling and grammar; presents numerical data effectively; able to read and interpret written information Oral Communication Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings; contributes to round table discussions. Time Management The ability to complete assigned tasks in a timely manner. Organize data using a detailed and analytical approach, develop and follow an approach, and organize time efficiently. Assess, prioritize and reprioritize; notify appropriate person with an alternate plan when needed. Problem Solving Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions, and uses reason even when dealing with sensitive topics Initiative The ability to independently evaluate a situation and initiate recommendation and/or solutions. Confidentiality Maintains confidentiality at all times Team Orientation Skills Must be comfortable working in a competitive team environment Goal setting setting reasonable, yet high targets, and creating a plan for attaining those targets Education, Experience, and Training: At Southeastern College, The Student Account Manager must lead and assist Associate and Assistant Bursars. The Student Account Manager must also monitor and assit with tracking down delinquent student payments. Thus, it is critical that the Student Account Manager have a minimum of a Bachelors Degree in Accounting, Finance, or related business degree (advanced degree is preferred) and a minimum of 5 years billing/accounting and supervisory experience, and the willingness to work with students. Masters in Finance, Business Administration or in a related field preferred. Note: Nothing in this job specification restricts managements right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.