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At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out ___ and connect with us on ___and ___. Travel to Office expectationsFor Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Senior Product Manager (Integrated Care) The Senior Product Manager (Integrated Care) is responsible for leading the strategy and execution of applications and services that enable high-quality, coordinated, and cost-effective care settings. This role owns the development and delivery of EHR-integrated functionality and wraparound services that support provider success in value-based arrangements, including care planning, risk stratification, quality tracking, and interdisciplinary coordination. You have a track record of building sophisticated products and solving customer problems, from discovery, to implementation, to delivery. You are a collaborative leader who ensures successful outcomes for our customers, while optimizing time to value and increasing ROI. You foster a growth mindset culture and suggest ideas for continuous improvement across products and processes. You are comfortable evangelizing your strategy and roadmap to executive stakeholders and externally with customers and partners as needed. Reporting into the Director, Product Management Duties and Responsibilities: -Conduct in-depth analysis for orders and tasks management and associate service documentation solutions. -Track in-market adoption and success of production solutions. -Stay abreast of changing customer needs and industry trends. -Monitor secondary research and market data. -Drive results through effective communication – build rapport, anticipate and prepare for questions, communicate calmly under pressure and be a good listener. -Liaise with Software Commercialization, Sales, Engineering, Professional Services, Customer Success, and other functions to ensure successful product launches and releases. -Understand the broader product portfolio and how solutions work together to create value for customers. -Prioritize product investments and trade-offs using data-driven analysis and good judgement to create a compelling business case and quantify return on investment. -Use qualitative and quantitative techniques to understand current and future customer and user needs and pain points. -Collect and summarize customer feedback to drive satisfaction and adoption. -Drive results through effective communication – build rapport, anticipate and prepare for questions, communicate calmly under pressure and be a good listener. -Maintaining performance standards if working remotely (where applicable) -Represent PointClickCare with a high degree of knowledge, integrity, and professionalism. -Participate in industry events, and lead customer and partner facing engagements as a product expert. -Inspire, energize, and motivate cross-functional teams. Qualifications and Experience: -Exposure to AI tools and a desire to leverage them to enhance your work content and user experience -5-7 years working in Product management, preferably in the healthcare space. -Bachelor’s degree in informatics, Computer Science, information technology, or healthcare-related field of study; Preferred -Managing large product lines, innovation, and a general curiosity and drive for building great products with great user experience. -Proven track record managing commercial software products through the entire product lifecycle at an experienced level -Skilled multi-tasker with ability to work through ambiguity and derives energy from a complex, dynamic, and challenging environment. -Proven ability influencing stakeholders, executing product priorities, and driving business results. -Strong strategic, analytical, and critical thinking skills, with an ability to identify the most important things amongst many important things. -Strong oral, written, and listening communication skills with internal and external stakeholders. -Solid understanding of Agile and Design Thinking methodologies. $135,000 - $160,000 a year US: At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $135,000 - $160,000 and 12.5% bonus and Full-time benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. #LI-MG1 #LI-Remote Tech D - P3 PointClickCare Benefits & Perks: Benefits starting from Day 1!Retirement Plan Matching Flexible Paid Time OffWellness Support Programs and ResourcesParental & Caregiver LeavesFertility & Adoption SupportContinuous Development Support ProgramEmployee Assistance Program Allyship and Inclusion CommunitiesEmployee Recognition … and more! It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact ___ should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with ___. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: ___ PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Calendly is the scheduling automation platform used by millions for eliminating the back-and-forth emails to find the perfect time — and so much more. As a much-loved brand powering meetings for millions every week, Calendly has built a remarkable GTM machine. A fundamental part of Calendly’s self-serve success and the opportunity ahead is based on how we enable millions of people per year to learn about, and be successful with Calendly. In this newly created role, you will have overall responsibility for our Self-Serve Content & Web function. You and your team will be responsible for our self-serve properties and content, which currently includes Calendly’s Marketing Website, Help Center, developer portal, careers site, and more. Core to the function’s success will be how we deliver high quality self-serve content for prospects and users, and how we transform what we have in the market today to be truly at the forefront of self-serve experiences. The team is made up of developers, operations managers, designers, content creators (in our Customer Education team), and strategists with experienced managers supporting you. This is not a traditional marketing website role – you will drive a transformative vision for self-serve content, unified self-serve experiences, conversion rate optimization, and how we represent Calendly’s brand in-market. You will report directly to our VP, Growth, and work very closely with our Analytics, Brand and Product Marketing, Lifecycle, and many other partners across the business. In a typical week, you could be working on: • Building out and supporting the delivery of our web and self-serve content vision and roadmap – guiding the team as they make strategy, design, content, and tooling decisions to execute against this roadmap, and packaging the vision and decisions for leadership review and feedback, as appropriate., • Helping evolve the customer education team to think about the entire prospect and user journey, giving feedback and direction on content quality, strategy, and distribution., • Overseeing our experimentation program – supporting our Website Strategy and Web Operations leaders to prioritize experiments that support the goals of the web properties., • Supporting our top-of-funnel organic growth (predominantly organic search, landing pages, etc.) through an SEO/AEO strategy executed by our Website Strategy Lead and agency partners., • Ensuring a tight feedback loop and partnership with our Support organization, so self-serve content responds to real-customer insights and opportunities, and with other partners across the Business that we support., • Regularly reviewing dashboards, analytics, and custom analyses to help you understand exactly how prospects and customers consume content, navigate sites, and the business grows., • Managing and mentoring your team, ensuring consistent alignment towards goals, a clear understanding of what amazing looks like, and consistently pushing the team on new ways of thinking about great execution, content, and design., • At least 8+ years of experience in Website and/or Content Marketing roles in B2B Saas, including significant leadership experience., • Content skills - outstanding written communication skills and love communicating value in a clear, human way. You know a lot about customer education, content marketing, and have experience across other mediums too., • Technical marketing skills – you’ve spent enough time in Content Management Systems, analytics platforms, session recording tools, interactive demo tools, and know the lay of the land. You’re not a developer, and not the most technical on the team, but you’re AI-savvy, understand how it all works, what’s happening in the industry, and opportunities that exist., • Analytical skills – you’re not quite an analyst but able to tell a story with data, and even access, transform and analyze data at a basic level., • An eye for design – you have a good sense of what great web design looks like, and can partner with designers to give constructive feedback with a vision in mind., • A strong sense of creativity – you’re always dreaming up big ideas, trendscraping the latest by best-in-class companies, and eager to try anything., • You are both a visionary and a driver. We’re building a new way of doing things. To be successful you’ll be able to dream up and articulate the top of the mountain, build a plan, ensure your team is onboard, and push yourselves to execute to a point of impact or learning – with positive energy, clarity and in a highly collaborative manner., • Bonus: Experience in a hybrid PLG/SLG business where you have worked in service of both self-serve and enterprise customers., • Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time Ready to make a serious impact? Millions of people already rely on Calendly’s products, and we’re still in the midst of our growth curve — it’s a fantastic time to join us. Everything you’ll work on here will accelerate your career to the next level. If you want to learn, grow, and do the best work of your life alongside the best people you’ve ever worked with, then we hope you’ll consider allowing Calendly to be a part of your professional journey. If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please contact us at ___. Calendly is registered as an employer in many, but not all, states. If you are located in Alaska, Alabama, Delaware, Hawaii, Idaho, Montana, North Dakota, South Dakota, Nebraska, Iowa, West Virginia, and Rhode Island, you will not be eligible for employment. Note that all individual roles will specify location eligibility. All candidates can find our Candidate Privacy Statement ___ Candidates residing in California may visit our Notice at Collection for California Candidates here: ___ The ranges listed below are the expected annual base salary for this role, subject to change. Calendly takes a number of factors into consideration when determining an employee’s starting salary, including relevant experience, relevant skills sets, interview performance, location/metropolitan area, and internal pay equity. Base salary is just one component of Calendly’s total rewards package. All full-time (30 hours/week) employees are also eligible for our Top Performer Bonus program (or Sales incentive), equity awards, and___. Calendly uses the zip code of an employee’s remote work location, or the onsite building location if hybrid, to determine which metropolitan pay range we use. Current geographic zones are as follows: • Tier 1: San Francisco, CA, San Jose, CA, New York City, NY, • Tier 2: Chicago, IL, Austin, TX, Denver, CO, Boston, MA, Washington D.C., Philadelphia, PA, Portland, OR, Seattle, WA, Miami, FL, and all other cities in CA., • Tier 3: All other locations not in Tier 1 or Tier 2 Tier 1 Salary Hiring Range $217,143.36 - $325,715.04 USD Tier 2 Salary Hiring Range $199,048.08 - $298,572.12 USD Tier 3 Salary Hiring Range $180,952.80 - $271,429.20 USD

WHAT WE DO MATTERS: At The Knot Worldwide, we champion celebration - and that starts with celebrating our people. Our employees are passionate dreamers, thoughtful doers, and lifelong learners who power meaningful moments for millions around the world. We’re united by authentic connection, shared purpose, and a deep commitment to the global community we serve. Here, flexibility and belonging go hand in hand with high performance. Driven by our core values, we believe the best ideas come from empowered teams: those who consistently collaborate with intention to design solutions, spark ideas, and drive impact. Our people are at the heart of our success. ABOUT THE ROLE AND OUR TEAM: We are seeking a Principal Product Manager to define and own the future of e-commerce for The Knot Worldwide. This is a strategic, high-visibility role focused on the cart and payments platform that powers our entire business. You will be the single-threaded owner responsible for the multi-year strategy, product performance, and user experience of a platform that processes millions of transactions across complex, mixed-cart scenarios. We're looking for a product-led entrepreneur who thrives at the intersection of large-scale retail technology and complex financial systems. You will report to the Senior Director of Product and lead a dedicated squad of exceptional design, data, and engineering partners with deep retail expertise. If you are obsessed with solving complex, high-scale problems and are passionate about making one of life's biggest moments joyful (and seamless), this is your opportunity. RESPONSIBILITIES: • Act as the company's foremost subject matter expert for all e-commerce transactions, payments, and compliance, guiding executive stakeholders and engineering architects on technical and strategic decisions., • Lead the company's core payments strategy, managing the full stack from payment processing and gateway relationships to fraud prevention and cost optimization., • Define the strategic vision and multi-year roadmap for the TKWW checkout and cart experience, creating a scaled, seamless, trustworthy, and high-converting funnel for both couples and their guests., • Own the product lifecycle for our universal cart, optimizing for complex, mixed-cart scenarios (e.g., third-party registry items, cash funds, honeymoon contributions, and physical products)., • Drive outcome-focused execution - what matters most is how the product impacts our customers and our business., • Champion a world-class guest experience, deeply understanding the user psychology of "gifting" to reduce friction, build trust, and drive measurable improvements., • Partner with design and user research to prototype, test, and launch new checkout experiences., • Drive the roadmap for payment method expansion, evaluating and integrating digital wallets (Apple Pay, Google Pay), Buy Now Pay Later (BNPL) solutions., • Own the key business metrics for payments and implement strategies to improve them continuously., • Serve as the principal product liaison with Finance, Legal, and Security to ensure ironclad compliance., • Lead and mentor a pod of engineers and analysts, fostering a culture of data-driven decision-making, rapid experimentation, and customer obsession., • Collaborate with product leaders to ensure cohesion between your products and the overall product experience on The Knot SUCCESSFUL PRINCIPAL PRODUCT MANAGER CANDIDATES HAVE: • 10+ years in product management, with a track record of driving complex, high-impact initiatives, • Subject matter expertise in e-commerce with a focus on cart, checkout, and payment systems., • A perspective, backed by experience, on how to best serve users in cash gifting scenarios., • The ability to set a strategic direction and help ideate and launch new products and experiences, • The ability to refer to quantitative and qualitative data in making product decisions, and have experience with analytics and research tools + methods, and comfort with analytical tools, • A track record of crafting strategies that lead to scaled, quality consumer experiences, • Well-developed executive communication and presence, • Keen aesthetics and empathy, and a user-centered mentality, • A track record of being a strong partner for engineers, empathetic to their unique needs, and you believe there’s such a thing as tech debt WORK MODEL: This role is Together@TKWW-eligible. If you’re based in NYC, we follow a hybrid schedule, balancing in-office collaboration of days a week and work-from-home flexibility. If you’re in Austin, this position is remote for now, with the potential to shift to a hybrid model as our local team grows. #LI-remote At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job. Together, we have an incredible opportunity to make it even easier for our customers to plan life’s most meaningful moments and for our small business owners to grow and scale. We would love to have you with us on our journey. WHAT WE LOVE ABOUT YOU: • Commit to our customers: You act as one team on behalf of our customers. You lead with head and heart, and build what matters for life's most meaningful moments., • Raise the bar: You define "great" and work backwards. You don't just accept how it's been done, but boldly define how it should be. You are unafraid to innovate, learn, and keep moving forward toward our shared vision., • Be all in: You believe in our mission and take ownership of your work. You debate openly to reach the best outcomes, speaking with clarity and care, embracing diverse perspectives, then commit fully., • Celebrate impact: You measure success by the outcomes you create. You hold yourself accountable to delivering value, while recognizing progress and the lessons learned along the way. You love to win, together. WHAT YOU LOVE ABOUT US: We believe in a wide range of holistic offerings to support our employees so that they can live our values day in and day out. From mental wellbeing, physical health and financial planning, to engaging perks and discounts, we are in the business of celebrating and supporting the Moments that Matter, both in and out of the office.. We offer flexible vacation, generous parental leave, and prioritize initiatives that support the growth, development, and happiness of our people. Together@TKWW is our approach to hybrid work. It’s designed to support how we work best: combining the flexibility we value with meaningful opportunities to connect in person. Whether a role is Together@TKWW-eligible or not, we believe in purposeful moments to come together, build strong relationships, and drive bold ideas forward. • For Together@TKWW-eligible roles, this includes regular in-office time to foster collaboration and connection., • For roles not eligible for in-office expectations, we support connection through virtual collaboration and intentional gatherings. To facilitate in-person collaboration, we have office spaces in Barcelona, Spain; Delhi, India; Galway, Ireland; London, England; New York, NY; and Washington, D.C. __ US Notice: The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Privacy Notice: The Knot Worldwide (TKWW) processes your personal data to evaluate your application, based on the legal ground of taking steps prior to entering into a potential employment contract. Only the data strictly necessary for this purpose is collected. In some cases, your data may also be processed based on TKWW’s legitimate interests (e.g., to improve recruitment practices or manage candidate pools), to which you can object at any time. You have the right to access, rectify, or delete your data, and to object to certain uses. To learn more about your rights, please consult our The Knot Worldwide (TKWW) processes your personal data to evaluate your application, based on the legal ground of taking steps prior to entering into a potential employment contract. Only the data strictly necessary for this purpose is collected. In some cases, your data may also be processed based on TKWW’s legitimate interests (e.g., to improve recruitment practices or manage candidate pools), to which you can object at any time. You have the right to access, rectify, or delete your data, and to object to certain uses. To learn more about your rights, please consult our___. If you wish to file a complaint, you may contact the competent data protection authority. If you wish to file a complaint, you may contact the competent data protection authority.

Who is Eleos Health? Today, more people than ever are speaking publicly about their mental health. Whether it's ourselves, our friends and family or even public figures, taking care of your behavioral health is no longer a taboo, it's vital, and it's only human. Eleos is on a mission to help deliver the world's most effective behavioral care through data, measurement, and personalization. Or simply put, we want to give clinicians the support they need to do the important work only they can do. We’re looking for an experienced Customer Success Team Lead to lead and scale a team supporting Enterprise customers in a high-growth SaaS environment. This role is equal parts people leadership, operational rigor, and customer advocacy. You’ll be accountable for team performance, customer outcomes, and building repeatable, scalable CS motions as the company continues to grow. This is a hands-on leadership role for someone who has managed complex, high-value accounts, understands executive stakeholders, and knows what “great” looks like at scale. You’re an experienced Customer Success leader who thrives in a high-growth, ambiguous environment and brings calm, structure, and focus to complexity. You’ve partnered with Enterprise customers, navigated multi-stakeholder organizations, and understand how to balance customer value with commercial outcomes. You’re a player-coach: comfortable rolling up your sleeves when needed, but equally effective at coaching, developing, and holding a team accountable. You’re known for clear communication, sound judgment, and the ability to influence internally while being a strong voice for the customer. You’re energized by solving complex problems, improving systems and processes, and helping both customers and your team succeed at scale. • Foster a high-performing, collaborative team culture focused on impact, growth, and continuous improvement, • Own and evolve Enterprise CS best practices across onboarding, adoption, health, renewals, and expansion, • Partner closely with Sales, Product, and Support to align on account strategy and customer outcomes, • Surface and synthesize customer feedback to inform product and go-to-market decisions, • Use customer data and insights to proactively identify risks and opportunities across the portfolio, • Monitor customer health, usage, and engagement across Enterprise accounts, • Provide regular reporting and insights on customer outcomes, retention, and team performance, • Translate data into actionable recommendations for leadership Qualifications: • 5+ years of experience in Customer Success, Account Management, or related roles, with at least 2 years in a leadership position., • Ability to lead, motivate, and develop a high-performing team., • Experience with SaaS products, ideally in global startup environment, • Ability to articulate value, confidently handle objections, and resolve customer issues, • Experience interacting and presenting at all levels of an organization, • Excellent communication and interpersonal skills, with a customer-centric mindset., • Ability to multitask, problem-solve, and work cross-functionally in a dynamic environment, • Ability to travel (30%), • Demonstrated success managing long-term partnerships in large organizations, • Strong analytical skills and the ability to interpret data to drive decisions., • Proficiency in CRM and Customer Success software tools., • Located in EST/ CST timezones This is a unique opportunity to join a startup that has a meaningful impact on thousands' well-being and mental health. We have • A product that positively impacts people's lives every single day., • A team of amazing people with a shared vision and the infinite drive to make it happen, • The base pay range for this position is $145,00-155,000 per year. The determination of what a specific employee in this job classification is paid depends on several factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, length of service, and geographic location., • In addition to your compensation, we offer wide and generous health benefits, significant equity and 401(k) plans matched to 4%, • Flexible PTO + Additional mental health days off you can take any given moment simply because you need them., • Fully remote work environment, • Opportunity to build, grow, and become highly instrumental in shaping how technology can increase the effectiveness of therapy.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: The Director of Customer Success leads a high-performing organization that drives value realization, retention, and expansion across customers. This executive owns the end-to-end post‑sales customer lifecycle-from onboarding through to renewal-ensuring operational excellence and measurable ROI aligned to vertical specific priorities (e.g., risk & compliance, operational efficiency, customer experience, and data security). You will build the vertical strategy for a portfolio of complex enterprise accounts, partnering cross-functionally with Sales, Operations, Product, Customer Care, and Marketing to deliver exceptional customer outcomes and sustainable revenue growth. While the role is 100% remote there will be up to 25% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Strategy & Leadership • Define and execute the vertical CS strategy, segmented by sub-vertical and customer tier, • Build, scale, and mentor a diverse team of Customer Success Managers and Directors., • Establish a value framework with finance-relevant KPIs, outcome maps, and executive communications (QBRs)., • Ensure successful onboarding and time-to-value with robust project governance for complex, multi-stakeholder programs., • Drive QBR cadence with key stakeholders; communicate value tied to business cases and regulatory imperatives., • Drive adoption, maturity, and expansion through structured success plans, territory maps and executive sponsorship programs., • Build customer advocacy (references, case studies, advisory boards) aligned to the finance ecosystem.Cross-Functional Partnerships, • Partner with Product on voice-of-customer, roadmap validation, beta programs, and finance-grade features (security, reporting, controls)., • Partner with Implementation teams for onboarding, reduce time-to-value, and ensure high-quality project delivery., • Align with Sales teams on expansion strategies, whitespace analysis, commercial alignment, and account plans., • Collaborate with Support and Engineering on incident management, major incident communications, and reliability narratives.Operational Excellence, • Design and operationalize a CS operating model: segmentation, coverage, health scoring, success planning, QBR templates, renewals forecast, and escalation paths., • Bachelor's Degree or equivalent (MBA optional but preferred), • 3+ years of related experience in Account Management, • 2+ Years of organizational leadership experience, • 5+ years of experience managing accounts valued at over $500k (significant company experience managing complex, high-value accounts), • Ability to manage and lead during times of change and organizational transformation, • Understanding how to work growth businesses in a competitive environment, • Excellent tactical execution skills, • Strong sense of process and the ability to innovate on process tools and conventions, • Ability to craft detailed, well-written communications and proposal, • Maintain a high emphasis on teamwork, collaboration, and process innovation, • Ability to influence others through strong verbal and written communication, • Strategic mindset: self-directed, organized, analytical, and have excellent problem analysis/problem-solving skills, • Ability to build relationships, communicate effectively throughout an organization, influence, negotiate, and establish mutually agreeable expectations, • Diligent, resourceful, versatile, and able to multitaskWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! More About Our Values Code, • Honor Honesty, Consistency, and Responsibility: Do the right thing, • Cultivate an environment of dignity: Show respect for the individual, • Take an Outside-In approach: Put the client first, • Think out-of-the-box: Innovate and create The salary range for this position is approximately $130-150K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. #LI-LR1 United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

About Us: YipitData is the leading market research and analytics firm for the disruptive economy and most recently raised $475M from The Carlyle Group at a valuation of over $1B. Every day, our proprietary technology analyzes billions of alternative data points to uncover actionable insights across sectors like software, AI, cloud, e-commerce, ridesharing, and payments. Our data and research teams transform raw data into strategic intelligence, delivering accurate, timely, and deeply contextualized analysis that our customers—ranging from the world’s top investment funds to Fortune 500 companies—depend on to drive high-stakes decisions. From sourcing and licensing novel datasets to rigorous analysis and expert narrative framing, our teams ensure clients get not just data, but clarity and confidence. We operate globally with offices in the US (NYC, Austin, Miami, Mountain View), APAC (Hong Kong, Shanghai, Beijing, Guangzhou, Singapore), and India. Our award-winning, people-centric culture—recognized by Inc. as a ___ for three consecutive years—emphasizes transparency, ownership, and continuous mastery. What It’s Like to Work at YipitData: YipitData isn’t a place for coasting—it’s a launchpad for ambitious, impact-driven professionals. From day one, you’ll take the lead on meaningful work, accelerate your growth, and gain exposure that shapes careers. Why Top Talent Chooses YipitData: • Ownership That Matters: You’ll lead high-impact projects with real business outcomes, • Rapid Growth: We compress years of learning into months, • Merit Over Titles: Trust and responsibility are earned through execution, not tenure, • Velocity with Purpose: We move fast, support each other, and aim high—always with purpose and intention If your ambition is matched by your work ethic—and you're hungry for a place where growth, impact, and ownership are the norm—YipitData might be the opportunity you’ve been waiting for. About SpendHound: ___ is a 100% free software renewal management platform and service recently launched by the research firm YipitData. (See this___ from SpendHound’s Senior Product Manager!) • SpendHound is the single source of truth for companies’ renewal information and includes:, • A comprehensive view of all software applications used with annual contract values, auto-renewal information, renewal dates, license counts, and more, • An invoice and contract management system for companies to store their invoices and contracts, • Renewal reminders through email and Slack so companies never miss upcoming software renewals, • Free advice from procurement experts to discuss price benchmarking insights and negotiation strategies for any upcoming renewals, • Companies use the SpendHound platform and procurement expert service to save time and money on their software renewals. SpendHound is free for customers because customer data is de-identified, aggregated with other panelists, and used as part of YipitData market research (___). About The Role: We are seeking to add a Senior Mid-Market Sales Development Representative to our team who will serve as the primary growth driver for prospective outbound client engagement on SpendHound's must-have products within the Spend Management space. As a Senior Sales Development Representative, you will identify prospective opportunities and utilize various outbound communication channels to initiate sales engagement. This role offers an excellent opportunity to progress your career towards full end-to-end sales. This remote-friendly opportunity can sit in NYC (where our headquarters is located), one of our office hubs (Austin, Miami, Denver, Mountain View, or Seattle), or anywhere else in the US. However, depending upon where the remote work is performed, income could be subject to New York State tax withholding. Please note that we pay NYC-based salaries for US roles regardless of where employees choose to work. As Our Senior Sales Development Representative, You Will: • Break down the door on a new vertical, utilizing creative prospecting to meet stakeholders at all levels of larger businesses, • Utilize your outbound sales skills by leveraging a number of communication methods, including cold calling, cold emailing, LinkedIn messages, and more, • Generate interest and meetings from Finance, Procurement, and IT leaders for a highly valuable product that helps them save time and money with their software renewals, which we offer to them for free!, • Develop skills across a broad range of modern sales technology tools, including Apollo, Orum, LinkedIn Sales Navigator, ZoomInfo, and more, • Work closely with an Enterprise Sales Development Manager, Enablement Manager, and Head of Sales to develop your sales skills, • Help refine the messaging that we use in order for us to be successful You Are Likely To Succeed If You: • Have 2+ years of work experience in a high-velocity sales environment as a top-performing SDR/BDR, • Have been successful working for a U.S.-based Tech company selling to U.S. prospects, with a strong focus on cold-calling, • Have a track record of not only meeting but also exceeding targets, • Are empathetic and have strong interpersonal skills and high emotional intelligence, • Are highly self-motivated and proactive with your time, • Have grit and can handle rejection, • Are resourceful, always looking for new ways to open doors, • Are coachable and willing to learn, • Have a highly positive outlook, • Have sound judgment when handling new situations What We Offer: Our compensation package includes comprehensive benefits, perks, and a competitive salary: • We care about your personal life, and we mean it. We offer flexible work hours, flexible vacation, a generous 401K match, parental leave, team events, wellness budget, learning reimbursement, and more!, • Your growth at YipitData is determined by the impact that you are making, not by tenure, unnecessary facetime, or office politics. Everyone at YipitData is empowered to learn, self-improve, and master their skills in an environment focused on ownership, respect, and trust., • The annual salary for this position is anticipated to be up to $70,000 OTE ($55,000 base and $15,000 in bonus potential). The final offer may be determined by a number of factors, including, but not limited to, the applicant's experience, knowledge, skills, and abilities, as well as internal team benchmarks This role may be performed fully remotely within the United States. Please note that our US headquarters are located in NYC. We also have office hubs in Austin, Miami, and Mountain View. If the remote work is performed outside of these offices, income may be subject to New York State tax withholding. Please note that for this position, we are not able to consider candidates who currently or in the future will require visa sponsorship. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity employer.

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. About the Role We are seeking a Principal Product Manager, Agentic QM to lead the future of AI-driven quality management at Five9. In this pivotal role, you will shape the strategy and execution of groundbreaking agentic AI solutions that transform how contact centers evaluate, optimize, and elevate customer interactions at scale. As a principal-level product leader, you will drive innovation at the intersection of artificial intelligence and quality management, building autonomous AI agents that don't just analyze interactions but continuously learn, adapt, and recommend improvements. You'll position Five9 as the undisputed leader in intelligent quality management, delivering products that fundamentally change how organizations approach quality assurance. We're looking for a visionary product leader who combines deep technical expertise with exceptional strategic thinking and stakeholder influence. The ideal candidate brings a proven track record in AI/ML product management, demonstrated expertise in agentic AI architectures, and a passion for solving complex problems through autonomous intelligent systems. You should be equally comfortable discussing LLMs, RAG architectures, and multi-agent systems with engineers as you are presenting strategic roadmaps to executive leadership. This position is based in the US. You will lead and collaborate with a global team spanning the United States, Portugal, and India. What You'll Do Strategic Leadership • Define and drive the end-to-end product vision and strategy for Five9's agentic quality management platform, aligning with company objectives and market opportunities, • Own the product roadmap, balancing innovation with customer needs, competitive positioning, and technical feasibility, • Serve as the internal and external thought leader on agentic AI applications in contact center quality management, representing Five9 at industry events and with key customers, • Conduct deep competitive and market analysis, identifying emerging trends in automated quality management, agentic AI, and contact center technologies Product Development & Execution • Lead cross-functional teams across engineering, design, data science, and GTM to translate strategy into innovative AI agent capabilities, • Design and oversee the development of autonomous AI agents that perform sophisticated quality management tasks: interaction evaluation, pattern recognition, root cause analysis, coaching recommendations, and continuous improvement, • Define detailed product requirements for complex agentic systems, including agent planning, tool use, decision-making logic, and learning mechanisms, • Drive forward deployment engagements with enterprise customers, working hands-on to optimize AI agent performance and ensure successful adoption, • Balance high-level strategic thinking with tactical execution, diving deep into technical details when needed Go-to-Market & Business Impact • Develop compelling product positioning, packaging, and pricing strategies that highlight Five9's differentiated agentic QM capabilities, • Partner closely with customers, ISVs, system integrators, and partners to gather insights, validate solutions, and drive measurable business outcomes, • Lead beta programs and customer pilots, managing feedback loops and iterating rapidly based on real-world usage, • Build business cases and ROI models that demonstrate the value of agentic quality management solutions Team Development & Leadership • Mentor product managers and associate product managers, elevating the team's capabilities in AI/ML and quality management, • Champion best practices in AI product development across the organization, including responsible AI principles, evaluation frameworks, and user-centered design, • Foster a culture of innovation, experimentation, and continuous learning within the product organization What You Bring Required Qualifications • Bachelor's degree in Computer Science, Engineering, or related technical field; MBA or advanced degree is a strong plus, • 9+ years of experience in B2B SaaS product management, with significant focus on AI/ML-powered products, • Deep, hands-on understanding of AI technologies and their evolution: machine learning, natural language processing, Large Language Models, and agentic AI systems, • Proven track record of successfully launching and scaling AI/ML products from conception through growth, • Exceptional analytical and problem-solving skills, with demonstrated ability to make data-driven decisions in ambiguous situations, • Strong business acumen with experience in product positioning, pricing, and go-to-market strategy, • Outstanding communication skills, able to influence senior stakeholders and translate complex technical concepts for diverse audiences, • Experience leading through influence in matrixed, global organizations with distributed teams, • Track record of managing beta programs, running experiments (A/B testing), and leveraging customer feedback to drive product iterations Preferred Qualifications • Deep domain expertise in Automated Quality Management (AQM), contact center quality assurance, or workforce optimization technologies, • Hands-on experience designing and building agentic AI platforms, including autonomous agents with planning, reasoning, and learning capabilities, • Experience with forward deployment models, working directly with customers during implementation, onboarding, and optimization phases to drive adoption and value realization, • Strong understanding of contact center operations, quality frameworks (COPC, Six Sigma, Lean), and performance management best practices, • Technical proficiency with LLM applications, prompt engineering, RAG architectures, and agentic design patterns (ReAct, Chain-of-Thought, tool use, multi-agent orchestration), • Knowledge of AI evaluation methodologies: quality scoring, hallucination detection, bias assessment, performance monitoring, and continuous improvement, • Experience with AI agent orchestration frameworks and platforms, • Background working in fast-paced, high-growth SaaS companies serving enterprise customers, • Previous experience managing products in global, distributed teams across multiple time zones Why Five9 Join Five9 at a transformative moment as we pioneer the next generation of AI-powered contact center solutions. You'll have the opportunity to work on cutting-edge agentic AI technology, shape products used by thousands of contact centers worldwide, and make a meaningful impact on how organizations deliver exceptional customer experiences. Work Location: This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office. For candidates who reside within 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office. As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process. Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans. Our total reward package also includes: • Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching., • Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents., • Generous employee stock purchase plan., • Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave. All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties. The US base salary range for this role is below. $135,300—$398,200 USD Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: ___. Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Company Description BPS Bioscience Inc. is a leading developer and manufacturer of research tools for various scientific fields, including bromodomains, CAR-T therapy, cell signaling pathways, Coronavirus, CRISPR, deacetylases, demethylases, immunotherapy, kinases, methyltransferases, phosphodiesterase's, phosphatases, poly ADP ribose polymerases, and ubiquitin enzymes. The company is headquartered in San Diego, California and provides custom protein expression, biochemical and cell-based assays, cell line development, CRISPR, BLI and compound screening services. BPS Bioscience is scientist founded and driven, focusing on providing quality life science products and services to accelerate drug discovery and development for treatment of human diseases. Job Overview The Territory Sales Manager is a full-time, exempt, remote position. The Territory Sales Manager will be responsible for managing and expanding customer accounts within the assigned territory, while adhering to the company's policies and procedures. The Territory Sales Manager will also be responsible for using market analysis data and customer knowledge to develop and implement sales strategies while ensuring customer satisfaction. Responsibilities: • Build and maintain a network of sources to identify new sales leads., • Identify, qualify, and close new business opportunities in the biotech and life sciences sectors within the assigned territory., • Negotiate and close sales opportunities., • Communicate with customers and seek to understand their product or service needs; recommend appropriate solutions., • Demonstrate the functions and utility of products or services tailored to customer needs., • Maintain and grow existing accounts through regular follow-ups, customer service, and relationship management to ensure repeat business; document all activities in CRM tools., • Conduct in-person visits with prospective and existing clients to present BPS’ product portfolio to C-suite executives, researchers, lab managers, and procurement teams., • Ensure customer satisfaction through ongoing communication and relationship management; resolve post-sale issues promptly., • Collaborate with internal technical specialists and product managers to address complex client needs and ensure satisfaction., • Maintain communication with existing and previous customers to inform them of new products, services, and enhancements., • Maintain detailed records of sales activities including calls, orders, sales, lost business, and customer or vendor relationship issues; track all interactions using CRM tools., • Provide periodic and accurate territory sales forecasts and reports., • Attend scientific conferences, trade shows, and networking events to promote brand awareness and generate leads., • Monitor market trends and competitor activity to inform sales strategy., • Collaborate effectively with cross-functional teams and provide territory coverage for colleagues during absences, ensuring seamless customer support and continuity of service., • Demonstrates professionalism, resilience, and a positive attitude in all interactions., • Actively supports the development of junior or new sales territory managers through coaching, shadowing, and constructive feedback., • Encourages knowledge sharing and teamwork to drive collective success., • Introduces and promotes effective sales techniques and/or tools to improve team efficiency., • Provides insights from the field through Voice-of-the-Customer feedback to help shape product development and service enhancements., • Provide mentorship and training for other members in the department., • Manages the performance of direct reports if applicable., • Perform other duties as assigned. Required Qualifications: • Bachelor’s or advanced degree in a related scientific field (preferred), or a degree in Business., • Minimum of 7+ years of relevant sales or industry experience required., • Proven sales and negotiation skills with a results-driven approach., • Excellent interpersonal and customer service abilities., • Ability to thrive in a high-paced, client-facing environment., • Strong organizational skills., • Demonstrates a high level of accuracy and thoroughness in all aspects of work., • Consistently ensures precision and completeness in documentation and communication., • Solid analytical and problem-solving capabilities., • Proficient in Microsoft Office Suite or related software., • Familiarity and use of CRM platforms and sales reporting tools., • Self-motivated and capable of working independently., • Willingness and ability to travel extensively within the assigned territory. Benefits! • 401k with company match, • Medical/Dental/Vision health insurance plans, • Vacation and paid holidays BPS Bioscience is an equal opportunity employer, without regard to race, color, religion, age, gender, sexual orientation, disability, or any other characteristic protected by applicable law.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. This Technical Architect CRM & Industry Workflow is a functional and technical expert consulting with customers on implementing ServiceNow CRM & Industry Workflow's solutions based on best practices – all with the goal of accelerating and driving customer business outcomes. The role requires the person to be laser-focused on solving for the most relevant customer challenges - providing support during sales cycles, on direct engagements with our Customers and Partners, and advocating for customer needs within ServiceNow (e.g., Product Management, Customer & Partner Excellence, Training & Certification). Technical Architect, CRM & Industry Workflow brings architectural guidance, business acumen in the industry (Customer Service, Field Service Management, Information Technology, etc.), along with deep product expertise, innovation, and knowledge capital to our customers and partners. What will you be doing in this role? Project Delivery • Serve as primary technical point-of-contact for projects and as the face of the development team to the customer., • Ensure quality of work delivered by technical team, serve as escalation point for client concerns, and identify and implement technical team process efficiencies to benefit the technical team and clients., • Define, at an architectural and design level of detail, technical solutions aligned with our client’s business problems and ServiceNow Implementation Best Practices., • Understand customer requirements, translate to high-quality technical solutions, and communicate and deliver them to clients., • Write/estimate stories, monitor developer’s work, and own overall quality and delivery of development., • Lead technical onboarding efforts with new clients to understand their current processes and platform configurations., • Deliver any purchased development artifacts, documentation, and knowledge transfer activities., • Collaborate with the engagement manager to monitor for scope creep and resolve critical path technical issues., • Mentor developers and technical consultants on technical design standards and best practices., • Maintain and build proficient knowledge of the ServiceNow platform and products., • Assist the pre-sales team with scoping service engagements typically involving multiple ServiceNow products and complex integrations with client applications/systems., • Engage and collaborate closely with the ServiceNow product teams on new product service offerings and go to market activities., • Interface with the product team during new product implementations to gain best practices insights and give feedback on new features and capabilities to enhance the product. To be successful in this role, you will need to have the following qualifications: • At least 8 years of consultation and/or configuration experience related to implementing complex, highly configurable technologies. Preferably ServiceNow CRM & Industry Workflow Solutions. (Knowledge of other CRM tools is a plus - Salesforce, ServiceNow, Zendesk. Etc. ServiceMax, Pega, etc.), • Minimum of 2 years of experience developing enterprise architectures, technical roadmaps., • Strong Understanding of industry specific knowledge including system architecture, use cases, workflows, personas, industry standards, compliance and regulation requirements (Ex. HIPPA, PHI, and PII) typically found in the ecosystem., • Demonstrated ability to influence and consult senior leaders (identification of needs, providing options with pros, cons and risks) in a large organization, while also providing thought leadership to sponsors/stakeholders in solving business process and/or technical problems., • Understanding of data classifications and impacts to storage and security requestions for various types., • Experience creating implementation design artifacts, conducting solution presentations and obtaining customer acceptance of solution design., • Strong capabilities in forging trust, engaging a remote or in-person audience bringing project/program management and leadership expertise., • Strong aptitude toward communicating complex business and technical concepts using visualization and modeling aids. Ability to conceptualize and design sophisticated wireframes, workflows, and diagrams. As a ServiceNow Expert Services Consultant, you will be a continuous learner required to achieve and maintain new accreditations and certifications, participate in professional development courses and be passionate about innovation. Required ServiceNow Certifications: • Certified System Administrator, • Certified Implementation Specialist – Customer Service Management, • Certified Technical Architect (required or must achieve in first year), • Preferred additional ServiceNow Certifications:, • Certified Implementation Specialist – IT Service Management, • Certified Implementation Specialist – IT Operations Management, • Certified Master Architect Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. ___. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ___for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Runpod is pioneering the future of AI and machine learning, offering cutting-edge cloud infrastructure for full-stack AI applications. Founded in 2022, we are a rapidly growing, well-funded company with a remote-first organization spread globally. Our mission is to create a foundational platform for developers to build and run custom AI systems that scale. Join us as we shape the future of AI. The Marketing team at Runpod sits at the intersection of product, growth, and brand. We're a lean, high-impact group that operates like a startup within a startup—moving fast, experimenting relentlessly, and measuring everything. Our content function is the engine that fuels both our product-led growth (PLG) and sales-led growth (SLG) motions, creating the educational and inspirational materials that help developers and enterprises discover, adopt, and scale with Runpod's platform. In this role, you'll directly shape how the developer community perceives and engages with Runpod. Your content will be the primary driver of organic acquisition, nurturing prospects through our PLG funnel while also arming sales with compelling assets for enterprise deals. You'll have significant autonomy to experiment with formats, channels, and AI-powered workflows—and your successes will become the playbook for scaling our content operation. Responsibilities: Content Strategy & Planning • Own the content strategy across PLG and SLG GTM motions, aligning editorial calendars with product launches, campaigns, and market trends, • Develop a content roadmap that serves the full funnel—from awareness and education to consideration and conversion, • Identify high-impact content opportunities by monitoring the AI/ML ecosystem, competitor activity, and community conversations Content Creation & Distribution • Create and oversee production of diverse content formats: technical tutorials, use case deep-dives, comparison guides, video scripts, social content, developer documentation, case studies, and more, • Build and execute a distribution strategy that maximizes reach across search (SEO), social, developer communities (Reddit, Hacker News, Discord), newsletters, and syndication partners, • Optimize content for both traditional SEO and generative engine optimization (GEO) to ensure Runpod surfaces in AI-powered search and discovery tools AI-Powered Content Operations • Leverage AI tools and workflows to scale content production—from ideation and research to drafting, editing, and repurposing, • Build repeatable systems and templates that maintain quality while increasing output velocity, • Stay current on AI content tools and experiment with emerging technologies to maintain competitive advantage Cross-Functional Collaboration • Partner with Product and Engineering to translate technical capabilities into compelling narratives, • Collaborate with Sales to develop content that supports enterprise deals: battlecards, ROI calculators, and solution briefs, • Work with Developer Relations to amplify community content and identify customer stories worth telling Measurement & Optimization • Define and track content KPIs: organic traffic, engagement, lead generation, pipeline influence, and content-attributed revenue, • Run experiments to continuously improve content performance and iterate based on data Requirements: • 5+ years of content marketing experience, with at least 2 years in B2B SaaS or developer-focused companies, • Proven track record of building content programs that drive measurable business results (traffic, leads, revenue), • Strong understanding of SEO fundamentals and experience optimizing content for search, • Experience creating technical content for developer or engineering audiences, • Hands-on experience using AI tools (ChatGPT, Claude, Jasper, etc.) for content production, • Excellent writing and editing skills with strong attention to detail, • Self-starter mentality—comfortable operating with autonomy in a fast-paced, remote environment, • Successful completion of a background check Preferred: • Experience in the AI/ML or cloud infrastructure space, • Familiarity with generative engine optimization (GEO) and how AI-powered search is changing content discovery, • Experience with PLG content strategies and self-serve product funnels, • Video production or podcast experience a plus, • Technical background or ability to quickly learn and explain complex technical concepts, • Experience managing freelancers, agencies, or building content teams What You’ll Receive: • The competitive base pay for this position ranges from $110,000 - $170,000 usd. This salary range may be inclusive of several career levels at Runpod and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location, • Meaningful equity in a fast-growing company- everyone on the team receives stock options — your impact drives our growth, and you share in the upside., • Generous medical, dental & vision plans — we cover 100% for all employees and partial for dependents., • Flexible PTO- take the time you need to recharge, • Most roles are remote work first with an inclusive, collaborative teams utilizing slack as the main form of internal communication, • Join a passionate team on the cutting edge of AI infrastructure — where culture, learning, and ownership are at the heart of how we scale., • $1,200 Home Office & Equipment Stipend- We set you up for success from day one with gear and support to create your ideal workspace Runpod is committed to maintaining a workplace free from discrimination and upholding the principles of equality and respect for all individuals. We believe that diversity in all its forms enhances our team. As an equal opportunity employer, Runpod is committed to creating an inclusive workforce at every level. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, disability status, or any other characteristic protected by law. We welcome every qualified candidate eligible to work in the United States; however, we are currently unable to sponsor employment visas

Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide. Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize different perspectives, endeavoring to craft a better world to live in. As part of the Customer Success team, you will be responsible for ensuring your customers are successful with the Entrata platform! The Customer Success Manager position will require you to develop strong relationships with your customers, partner with other departments to ensure your customers’ needs are met and that they remain customers of Entrata. You must be able to effectively manage multiple projects that impact customers and see them through to completion. The unique responsibility of the Affordable Customer Success Manager will take on some of our largest Property Management customers that have major affordable housing portfolios. • Manage a portfolio of clients with affordable properties to ensure a high level of satisfaction and success is achieved, • Conduct regular meetings with your customers to review solution performance and provide best practice recommendations, • Collaborate regularly with Development and Product teams to ensure that the Entrata platform continues to evolve and meet the needs of our customers, • Partner with our Support organization to ensure that the customers’ support needs are being met, • Facilitate the transition out of implementation and support the client’s drive toward self-sufficiency, • Create a tailored plan, in collaboration with Sales, to ensure continued success and growth for your customers, • Educate customers on self-service tools, release processes, and other client programs, • Advise customers on process and system risks based on organizational constraints and develop solutions to mitigate risks, • Attend sprint review meetings and advocate for customer needs in those meetings, • Maintain a high-level knowledge of each of the Entrata offerings and configuration options, • Desire to go the extra mile to ensure that your customers are happy and successful, • Strong organizational skills, with the ability to manage multiple projects simultaneously, • Ability to demonstrate patience while working through stressful situations and challenges, • Work autonomously - you will always have the ability to call on peers and managers to coach you on specific situations, but you are expected to manage your time and portfolio of customers., • Excellent communication, both verbal and written, and analytical skills, • Ability to prioritize tasks effectively by meeting deadlines and managing workload efficiently., • Maintain professional interaction with internal and external stakeholders, • Ability to work in a fast-paced and high-stress environment, • Travels domestically for client meetings, industry events, and company gatherings as required to maintain business relationships and achieve objectives., • Ability to prioritize tasks effectively by meeting deadlines and managing workload efficiently., • Maintain professional interaction with internal and external stakeholders, • Ability to work in a fast-paced and high-stress environment, • More than 5 years of affordable property management experience ranging across multiple types of affordable housing including but not limited to LIHTC, Section 8, Public Housing, HOME, Rural and layered properties at a corporate level across the country., • Excellent communication, both verbal and written, and analytical skills It’s a great place to work! Will you join us?We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Mejuri is the category-defining fine jewelry brand redefining luxury, your way. Feeling disconnected from an industry that typically markets to men, co-founder and CEO Noura Sakkijha leveraged her learnings as a third-generation jeweller to rethink the way women purchase jewelry—for themselves. In only seven years, and with a team of over 75% women, Mejuri has shipped over one million orders and opened retail stores across the globe, all while introducing new products weekly. As part of Noura’s original vision to empower women to invest in themselves, the brand launched the Empowerment Fund to support underrepresented women and non-binary individuals with the tools to empower themselves. Mejuri continues to reach new customers through exciting community initiatives and expansion into international markets, such as the UK, Australia and Germany. We are a team of retailers, creatives, technologists and strategists, and we are looking for someone special to join our team. Business Developer - Event & Corporate Gifting We are seeking a dynamic and results-driven Business Development Manager to spearhead the growth and expansion of our “Events and Corporate Sales” business. This role will be responsible for developing and executing a comprehensive strategy to create and manage a diverse portfolio of events and offers that align with our brand and resonate with our target audience. In this role you will seek opportunities for Mejuri to be choice partner, for Corporate Gifting and/or Events. You will be a key driver in building strategic partnerships, securing event sponsorships, and maximizing revenue opportunities. This is a 6 month contract which offers a competitive base salary + commission What You'll Do: • Strategic Planning & Development:, • Develop and implement a strategic plan for the “Events and Corporate Sales” business, including identifying target audiences, event formats, and revenue models., • Conduct market research and competitive analysis to identify emerging trends and opportunities in the events industry., • Create a comprehensive event calendar that aligns with the overall marketing and promotional strategy., • Event Bookings + Management:, • Conceptualize a playbook for events offerings to ensure seamless and low lift pass off to retail teams., • Manage partner facing portion of event logistics, including pass through of RSVP lists to store teams, • Partnership & Sponsorship Development:, • Identify and cultivate strategic partnerships with relevant businesses and organizations to enhance event offerings and reach., • Develop and manage corporate offering packages including promotions and bulk discounts to drive revenue., • Sales & Revenue Generation:, • Identify and pursue opportunities to generate revenue through events, merchandise sales, and other related activities., • Track and analyze performance metrics to assess ROI and identify areas for improvement., • Relationship Management:, • Build and maintain relationships with internal stakeholders, vendors, and corporate partners., • Gather and analyze feedback to continuously improve event and promotional offerings., • Budget Management:, • Create and manage pricing and promotion strategies, ensuring cost-effectiveness and maximizing ROI., • Track sales and revenue and provide regular financial reports to management. What you'll bring to the team • Bachelor's degree in Sales, Marketing, Event Management, or a related field., • Proven experience in sales and business development, preferably within corporate sales function, • Strong Relationship building skills, • Strong network of contacts across corporate and creative industries, • Excellent communication, negotiation, and interpersonal skills, • Strong project management and organizational skills., • Ability to work independently and as part of a team., • Experience with CRM software and LinkedIn automation tools., • Ability to analyze data and create reports. Location [Toronto, Ontario] At Mejuri we embrace a hybrid working environment and support our corporate employees to be successful whether they are at home or in the office. The primary purpose of our offices is to drive collaboration and deepen relationships with one another. This position requires in office work 3 days a week and remote work 2 days a week. Our office is located at 60 Bloor Street W, Toronto. At Mejuri our success is driven by a strong commitment to our Purpose and Values. They're the foundation of our operations, defining how we show up, solve problems, and accomplish incredible things—together. Our strength comes from each team member's dedication to embracing and embodying these Values daily. This isn't merely a duty; it's a passion that defines us. They guide us in providing extraordinary experiences for our customers and fostering an innovative environment. Success, for us, means living our values relentlessly. Our values are: RAISE THE BAR | Stay Curious, Share/Seek Feedback and Strive for Excellence CUSTOMER OBSESSED | Get Close to the Customer and prioritize them in our decisions EMPOWERED OWNERS | Treat the company like your own and take initiative FIND A WAY| Seek simple, creative solutions, and act fast DRIVE RESULTS| Be clear on your goals and be relentless in achieving them TEAM FIRST | Value team success over personal Ego Accommodation / Accessibility: Mejuri does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

Sword Health is shifting healthcare from human-first to AI-first through its AI Care platform, making world-class healthcare available anytime, anywhere, while significantly reducing costs for payers, self-insured employers, national health systems, and other healthcare organizations. Sword began by reinventing pain care with AI at its core, and has since expanded into women’s health, movement health, and more recently mental health. Since 2020, more than 700,000 members across three continents have completed 10 million AI sessions, helping Sword's 1,000+ enterprise clients avoid over $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies and over 44 patents, Sword Health has raised more than $500 million from leading investors, including Khosla Ventures, General Catalyst, Transformation Capital, and Founders Fund. Learn more at ___. Sword Health is seeking a Director of Customer Success to lead and scale our enterprise Customer Success function, ensuring our customers realize measurable clinical and economic outcomes from Sword’s AI Care platform. This is a senior enterprise leadership role with direct accountability for customer outcomes, responsible for owning post-sale success across a portfolio of complex enterprise customers while evolving the strategy, operating model, and playbooks that support long-term retention, expansion, and advocacy. As a Director, you will balance hands-on customer leadership with team development and cross-functional influence, helping shape how Sword delivers world-class, AI-first healthcare at scale. Accountable for gross retention, net revenue retention, and expansion outcomes across a portfolio of complex enterprise customers, in close partnership with Sales and Commercial leadership.Define and scale Sword’s enterprise Customer Success operating model, including customer segmentation, coverage ratios, capacity planning, and success motions aligned to growth targets. You will be a key leader within Sword’s Customer Success organization, managing and mentoring a team of Customer Success Managers while partnering closely with Sales, Implementation, Marketing, Product, Clinical, and Data teams. This role reports into Customer Success leadership and plays a critical role in aligning customer outcomes with Sword’s broader commercial and clinical strategy. This role manages and scales a team of approximately 6–10 Enterprise Customer Success Managers, with responsibility for performance, development, and succession planning. • Lead the end-to-end customer lifecycle for a portfolio of enterprise clients, with clear ownership of retention, adoption, time-to-value, and expansion readiness., • Build and maintain trusted, executive-level relationships with customer stakeholders, including C-suite leaders, benefits teams, and external partners., • Own and evolve Sword’s enterprise customer success motion, including implementation best practices, engagement strategies, QBR frameworks, and success metrics., • Manage and mentor a team of Customer Success Managers, providing coaching, performance feedback, and career development support., • Partner closely with Sales to ensure seamless handoffs, account planning, renewals, and expansion opportunities., • Provide executive oversight and orchestration for complex customer implementations, partnering closely with Implementation leadership to ensure on-time, on-value delivery., • Deliver quantifiable and qualitative insights to customers through reporting, regular business reviews, and strategic recommendations., • Develop and oversee client account plans, including opportunity sizing, success milestones, and investment recommendations., • Advocate for customer needs internally, influencing Product, Clinical, and Operations teams to address pain points and improve customer outcomes., • Own strategic initiatives within the Customer Success organization, continuously refining playbooks, processes, and tooling as the business scales., • Own and report on key Customer Success metrics including gross retention, net revenue retention, engagement, adoption, and expansion pipeline influenced., • 8+ years of experience in enterprise customer success, account management, or related roles, with demonstrated progression into leadership., • Experience managing and developing high-performing Customer Success teams., • Strong background working with enterprise customers, ideally within digital health, healthcare technology, SaaS, or the benefits ecosystem., • Experience supporting Fortune 1000 or similarly complex, multi-stakeholder enterprise customers, ideally across multi-year contracts and multi-geo deployments., • Proven ability to influence executive stakeholders and navigate complex, multi-threaded customer relationships., • Exceptional communication, storytelling, and analytical skills, with the ability to translate data into strategic insights., • Strong program and project management capabilities, with experience managing multiple customers and initiatives simultaneously., • Comfort operating in fast-paced, ambiguous, high-growth environments., • A stimulating, fast-paced environment with lots of room for creativity., • A bright future at a promising high-tech startup company., • Career development and growth, with a competitive salary., • The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare., • A flexible environment where you can control your hours (remotely) with unlimited vacation., • Access to our health and well-being program (digital therapist sessions)., • Remote or Hybrid work policy. SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out ___ and connect with us on ___and ___. Travel to Office expectations For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. In this role, you contribute to the PointClickCare’s data platform vision and strategy, define and own roadmaps, and drive execution and delivery of products to ensure overall success across the entire product portfolio. You represent the needs of customers, healthcare providers, industry partners and other related network members internally and externally. To succeed in this role, you draw upon your extensive knowledge and experience of health data and its uses, data pipelines, governance to deliver clinical and operational data at scale for analytics and AI. You have a track record of building sophisticated solutions – from discovery to implementation to delivery. You bring a collaborative approach to this cross functional leadership role to ensure successful outcomes for our customers, while optimizing time to value. The Principal PM will partner closely with architecture, engineering, data science, clinical, compliance, and infrastructure teams to build a secure, interoperable foundation that supports analytics, AI/ML, care delivery, and new product innovation across the enterprise. This role demands deep expertise in health data domains and a strong ability to rapidly turn complex technical challenges into actionable platform strategy. * Define and drive the longterm strategy for a unified health data platform supporting clinical, operational, and product use cases. * Collaborate to define architecture for ingesting and processing billions of patient data points across diverse systems (EHRs, claims, labs, devices, thirdparty APIs). * Lead platform initiatives that improve data completeness, lineage, governance, and quality. * Partner with product teams to enable them to: define data models and canonical representations to support downstream applications, including AI/ML pipelines. * Partner with engineering to evaluate and adopt technologies for rapid ingestion, streaming, ETL/ELT frameworks, data lakehouse systems, and distributed compute. * Influence infrastructure strategy to improve resiliency, observability, and cost efficiency across the data stack. * Collaborate with clinicians, data scientists, and compliance leaders to ensure platform capabilities align with realworld healthcare needs and regulatory expectations. * Facilitate crossteam decisionmaking, often balancing accuracy, technical feasibility, security, and cost. * 12-15+ years of product management experience, with at least 5 years focused on health data platforms or clinical data systems. * 3+ years of experience working with data pipelines for AI use, including enrichment pipelines, data science use, including use of MCP servers with agents. * Management of Healthcare Data and its use across the range of PointClickCare’s customer segments and users. Work experience with Health Plans, EHRs, and Long Term Post-Acute providers is preferred. * Deep understanding of healthcare data formats, ontologies, and regulatory contexts. * Strong technical fluency across data pipelines, APIs, cloud architectures, and distributed systems. * Experience working with data governance, data catalogs, and stewardship * Experience working with clinical teams and navigating healthcare workflows. * Technical degree preferred (Computer Science, Health Informatics, Information Systems, or related fields). * Systems thinker with the ability to connect clinical data structure, platform architecture, and AI/analytics needs. * Exceptional communicator adept at simplifying complex technical and regulatory concepts for diverse audiences. * Highly autonomous leader comfortable driving multiteam initiatives without direct authority. * Obsessively focused on data quality, reliability, integrity, and endtoend lineage. * Passionate about improving care outcomes, patient experience, and clinician efficiency through highquality health data infrastructure. $170,000 - $189,000 a year At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $170,000 - $189,000 + bonus or commission + equity + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all CAD locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. Why PointClickCare · Market leader: #1 EHR platform for long-term and post-acute care in North America · Massive data advantage: Decades of real-world insights from millions of resident journeys · Mission-driven: Our technology helps caregivers deliver better outcomes for seniors · Growth stage: Senior Living is a strategic priority with significant investment and executive sponsorship · Culture: Collaborative, customer-obsessed, and committed to continuous improvement PointClickCare Benefits & Perks: Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more! It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact ___ should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with ___. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: ___ PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

OFFICE OF INFORMATION TECHNOLOGY - MAINE IT MAINE DEPARTMENT OF TRANSPORTATION APPLICATION DEVELOPMENT TEAM Opening Date: June 18, 2025 Closing Date: July 3, 2025 Job Class Code: 0866 Grade: 27 Salary: $71,993.86 - $101,161.81*/Annually (includes 23.66% recruitment & retention stipend and eligible for an additional 5% training bonus) ___ Position Number: 004250401 You are a talented senior-level professional who is driven toward success. You are a go-getter, always seeking ways to expand your knowledge, and encourage others to do the same. You enjoy clearing hurdles as you strive for excellence. If this describes you, we want you on our TEAM!! OVERVIEW: The Department of Administrative and Financial Services (DAFS) Office of Information Technology (OIT) provides information technology support to over 13,000 employees. OIT oversees large scale enterprise applications that support the critical and diverse business needs of the State of Maine and its agencies. MaineIT is seeking a highly talented individual who will represent our C.A.R.E. values in all that they do. At MaineIT we: • Practice Customer-focus, ensuring that our customers are heard, and their needs are met., • Hold ourselves to a high level of Accountability by being transparent with our stakeholders., • Maintain an effective level of Responsiveness by providing timely updates in a proactive manner., • Strive to provide Empathy driven, people-focused services by applying emotional intelligence skills and behaviors. ABOUT THE JOB DETAILS: This is advanced technical services work involving the analysis, design, development, and implementation of diverse application systems. Responsibilities include system development, designing systems and/or enhancements to existing systems, debugging, documenting, and maintenance of multiple systems. Tasks will involve analysis, requirements gathering, and technical program design assignments. Some small project manager assignments will also be assigned. Candidates are expected to have strong problem-solving and organizational skills, be able to work independently and in a team environment and interact effectively with our business partners. WHAT IS IN IT FOR YOU? Hybrid Work Opportunity – This position is a hybrid remote/onsite position. The onsite location is in Augusta, Maine and the remote location must be within the state of Maine. • You will have an opportunity to have fun, learn and develop new skills while working with a highly talented and dedicated team of software developers and key stakeholders at MaineDOT., • You will be analyzing issues and design solutions resulting in projects of various sizes., • You will have an opportunity to work with a dedicated team of software developers and key stakeholders at MaineDOT., • You will be performing analysis of issues and will design solutions which will result in projects of various sizes., • You will be part of the technical team making the needed modifications and then implementing those modifications to the production applications., • You will have the opportunity to add your experience and expertise to Maine state government in a collaborative working environment. WHAT WILL YOU DO? As a senior developer in the role of senior programmer analyst, you will have primary responsibility for supporting MaineDOT in house developed Financial system (Free2000), as well as other legacy MaineDOT applications. This is an advanced technical and analytical position. Responsibilities include requirements gathering, designing, coding, testing, debugging, documenting, and maintaining complex database environments. Other duties will include research, analysis, consulting services, and providing technical advice to management and business staff. Employees in this classification are competent to work at the highest technical level under limited supervision. WHAT WE EXPECT? The ideal candidate possesses the following: • Knowledge of all phases of the software development life cycle as well as the project development cycle., • Strong problem solving skills with the ability to trouble shoot issues and extend our coding frameworks., • Possess strong oral and written communication skills including the ability to write clearly and effectively to communicate complex technical solutions., • Experience in development technologies, • Oracle – PL/SQL, Oracle Database (19c), • SQL, • Microsoft - C#, .NET framework. Web.API, Microsoft Visual Studio 2015 or above, Node JS and SQL., • Experiences with any of the following will be considered a plus:, • JSON, RESTFUL Web service API, JavaScript, TypeScript, and Angular 2, • SQL Server Database, • SaaS design pattern, • MV* and SPA design patterns, • ORM technology, such as Microsoft Entity Framework or nHibernate, • Knowledge of systems development, documentation standards, and methodologies. Experience with agile development methodology and practices is considered a plus., • Experience in diagnosing and correcting system malfunctions., • Ability to design, conduct, and evaluate system testing., • Must be able to accomplish tasks in a timely manner with limited supervision., • Experience with mentoring junior staff members., • Must be comfortable working directly with the end-user community to capture, refine, and verify business requirements, as well as translate those requirements into technical tasks., • Desire and commitment to a high level of support to the customer, establishing and maintaining a positive relationship. MINIMUM QUALIFICATIONS: • Four (4) years of computer programming experience utilizing higher level languages including two (2) years at the Programmer Analyst level or equivalent -OR-, • a Bachelors Degree in Computer Sciences including two (2) years at the Programmer Analyst level or equivalent., • A Masters Degree in Computer Science may be substituted for one (1) year of programming experience. The selected candidate will be required to pass the required background checks(fingerprinting may be required) as a condition of employment. This position is not eligible for visa sponsorship or STEM OPT extensions. Benefits of working for the State of Maine: No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including: • Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave., • Health Insurance Coverage – The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find the ___ for you and your family, including the percentage of dependent coverage paid by the State., • Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($387.92 annual value)., • Retirement Plan – The State contributes the equivalent of 13.29% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS). State employees are eligible for an ___, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the ___. Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time. There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role. As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics. If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request. Thinking about applying? Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.

Wati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth. Trusted and loved by over 14,000 customers across 100+ countries, Wati has established itself as the premier choice for businesses leveraging WhatsApp and other messaging channels to connect with customers on their platform of choice. In a world where real-time interactions drive growth, Wati's story is all about business growth through conversations. At Wati, we believe that every conversation matters, whether it's engaging a first-time prospect, nurturing a qualified lead, or deepening relationships with loyal clients. We transform these conversations into opportunities for building relationships, and strong relationships lead to increased revenue. Our Platform The AI-native platform simplifies complex business operations by bringing all customer interactions under one intelligent roof. Designed for scalability and ease of use, our solution delivers a measurable ROI while adapting to businesses of all sizes, from emerging startups to established enterprises. Our Backing & Partnerships Wati is proudly backed by world-class investors including Tiger Global, Sequoia Capital, DST Global, and Shopify. As a Premium-tier Partner of Meta, Google, and WhatsApp, we maintain the highest standards of integration and platform excellence. We're a fast-growing global team of passionate professionals, and we're now looking for a Customer Support Associate based in Latin America to support our growing customer base in the region. This role is crucial to ensuring a seamless customer experience by providing timely, empathetic, and solution-oriented support across multiple channels. The ideal candidate is tech-savvy, fluent in English, Portuguese, and Spanish, and has a strong understanding of SaaS products and customer service best practices. Responsibilities: • Respond to customer queries (Billing and L1 Support) promptly and accurately via phone, email or chat., • Identify customer needs and help customers use specific features., • Analyse and report product malfunctions., • Update our internal databases with information about technical issues and helpful customer discussions., • Share feature requests and effective workarounds with team members., • Inform customers about new features and functionalities., • Follow up with customers to ensure their technical issues are resolved., • Gather and share customer feedback with our Product, Sales and Marketing teams., • Minimum of 2 years experience as a Customer Service Support or similar CS role., • Proficiency in English, Portuguese and Spanish is a must., • Comfortable in providing customer support across multiple channels including Email, Chat, and region-specific platforms such as WhatsApp., • Experience working within a SaaS environment is required., • Experience using Ticketing Platforms like Zendesk/Freshdesk/Intercom and remote support tools., • Must have a strong understanding of how CRM systems work., • Excellent communication and problem-solving skills., • Ability to demonstrate patience when handling complex queries and challenges., • Flexible to work at night shifts.

Overview Join Esri and help shape the future of products, technologies, and workflows that connect customers with world-class imagery and remote sensing capabilities. ArcGIS products and teams are at the heart of delivering a comprehensive imagery system of geospatial data, mapping, and analytics focused on solving complex problems that are changing and reinventing how our customers think about their imagery and raster content on-premise or cloud services. Grow your Product Management skills in remote sensing and imagery to help our software product teams design, develop, document, and deliver Esri technologies for our customers worldwide. The successful candidate will have proven knowledge of ArcGIS capabilities and customer workflows and a strong desire to develop product management expertise. Your work will involve interacting with customers, being a product expert, building team relationships, and influencing the product's development priorities. Responsibilities • Organize and share customer requirements and priorities with the development team to collaborate and prioritize the product's roadmap and release timelines, • Communicate the product roadmap and release timelines to internal and external stakeholders, • Lead and support customer product briefings and gather requirements, • Manage the entire product lifecycle from strategic planning to tactical activities, • Work closely with development/engineering professionals to meet market requirements, • Represent Esri imagery and remote sensing capabilities as the product expert at conferences and on social media platforms, • Collaborate with Global Business Development, Partners, Distributors, and Industry to develop and execute go-to-market strategies, • Work with Product Marketing to craft messaging that creates demand for ArcGIS products in the imagery and remote sensing sectors, • Ensure internal launch readiness for product updates with sales, technical support, customer service, and training teams, • Establish a feedback loop with Global Business Development, the partner team, international distributors, and product marketing to ensure current Imagery product offerings effectively meet customer needs, • Contribute to all customer-facing resources related to the Imagery products, including website content, marketing sheets, slide presentations, and more, as needed, • Track and analyze key business KPI metrics to measure the health of Imagery product offerings and related services Requirements • 2+ years of experience in a product role (such as product management, engineering, development, or support), • Understand current methods and emerging technologies in the imagery and remote sensing field, • Experience in gathering and interpreting qualitative product data and consumer feedback, • Ability to identify improved product features and contribute to marketing strategies, • Proficiency in compiling project status, risk management, and marketing reports, • Ability to maintain strong customer relations and provide product support, • Competency in training sales teams on new product features and a product’s core value, • Ability to work well with remote management and staff across various Esri departments, • Excellent written and verbal communication and presentation skills, • Self-motivated, organized, creative, and team oriented, • Requirement for travel 10-20% for strategic meetings, events, and/or tradeshows, • Bachelor’s degree or higher in a technical field or in business Recommended Qualifications • Previous experience in a similar role would be advantageous, • Technical experience using business analytic software, data transformations, and new technologies in the area of data analytics and visualization, • Experience with geospatial technology, mapping, and location-based content, • Experience in Pragmatic Marketing Framework #LI-DV2

AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience, with a passion to care about the assets our customers care for every day. We are a devoted and capable team that includes world-renowned engineers and distinguished business leaders united by a common goal – To build the future of predictive maintenance. As we enter the next phase of rapid growth, we are seeking people to help lead the journey. We’re looking for a Customer Success Enablement Manager to elevate how our Customer Success organization equips teams to drive resolution, prove value, and enable long-term customer outcomes at AssetWatch. This role sits at the intersection of Customer Success, Product, Operations, and Revenue. You will design and operationalize enablement strategies that empower Customer Success Managers (CSMs), Condition Monitoring Engineers (CMEs), Implementation, and Support teams to deliver measurable impact across the full customer lifecycle. As AssetWatch expands its customer ecosystem, AI-driven insights, and enterprise capabilities, this role ensures our teams are aligned, confident, and equipped to translate innovation into customer value. Your work will directly influence retention, expansion, time-to-value, and customer trust. This is a builder role for someone who thrives in cross-functional environments and believes enablement is not just training, but operational leverage. What’s the Opportunity • Own and evolve Customer Success onboarding and everboarding programs, leveraging existing CS training materials and structured paths to reduce ramp time and accelerate performance., • Develop and maintain scalable Customer Success playbooks that standardize best practices across onboarding, renewal, expansion, churn mitigation, and enterprise engagements., • Drive enablement across our core CS technology stack including Salesforce, Vitally, Gong, and QuickSight to ensure adoption, data accuracy, and actionable customer insights., • Translate product roadmap initiatives such as self-service integrations, enterprise APIs, Marketplace expansion, and resolution-focused features into clear enablement plans that prepare CS teams ahead of launches., • Equip teams to clearly articulate AssetWatch’s differentiated value, including AI + human expertise, predictive maintenance outcomes, and ROI storytelling., • Partner cross-functionally with Product, Engineering, Sales, and Operations to align enablement with strategic initiatives and automated resolution workflows., • Establish measurable enablement KPIs tied to customer health, renewal forecasting, time-to-value, and expansion growth., • Create structured feedback loops between frontline teams and leadership to continuously refine messaging, workflows, and training priorities., • Support Customer Success in navigating new offerings ensuring clear positioning, risk communication, and alignment with operational guardrails., • Continuously assess skills gaps across CSMs, CMEs, and support roles, and implement targeted programs to elevate strategic conversations, technical fluency, and enterprise-level engagement. Qualifications • 4+ years of experience in Customer Success Enablement, Customer Success Operations, Revenue Enablement, or a similar cross-functional role within a SaaS or industrial technology organization., • Strong understanding of Customer Success systems, including Salesforce, Vitally, Gong, and analytics dashboards., • Experience developing and scaling playbooks, onboarding programs, and operational documentation that drive consistency and reduce friction., • Deep understanding of the AssetWatch value narrative including predictive maintenance, AI-driven insights, and human expertise combined., • Ability to translate product innovation and roadmap updates into practical enablement programs aligned with customer-facing impact., • Strong cross-functional collaboration skills, with experience partnering across Product, Engineering, Sales, and Operations to influence outcomes., • Data-driven mindset with experience defining KPIs and measuring enablement impact against retention, expansion, and customer health metrics., • Exceptional communication and facilitation skills, comfortable leading virtual and live training, building multimedia content, and presenting to executive stakeholders., • Experience in predictive maintenance, IoT, industrial technology, or B2B SaaS environments preferred. #LI-REMOTE What We Offer: AssetWatch is a remote-first company that puts people at the center of everything we do. We want our team members to thrive - that’s why we offer a range of benefits and perks designed to support your well-being, growth, and work-life balance. • Competitive compensation package including stock options, • Flexible work schedule, • Comprehensive benefits including retirement plan match, • Opportunity to make a real impact every day, • Work with a dynamic and growing team, • Unlimited PTO We have a distributed team that works remotely across locations in the United States and Ontario, Canada. Collaboration within core working hours is required.

Articulate is seeking a Senior Product Manager to lead the evolution of Custom Block—a flexible, powerful tool that empowers creators to build custom layouts, and interactive learning experiences directly inside Rise. Custom Block enables creators to break free from rigid templates and design content that engages, adapts, and teaches with impact. As a Senior Product Manager, Custom Block, you’ll lead the charge in transforming static course content into custom interactive learning experiences. You’ll give creators the freedom they crave—with the structure they need—to build beautiful, impactful content that learners actually engage with. If you’re excited about shaping the future of learning design we’d love to hear from you. • Drive the Roadmap, • Transform high-level product strategy into a roadmap that expands Custom Block’s capabilities—empowering creators to build visually rich, interactive, and custom-designed learning content., • Prioritize features that move us beyond static layouts toward true design freedom and engagement., • Lead Continuous Discovery, • Champion ongoing discovery and use insights from qualitative research, usage data, and competitive tools to uncover unmet needs and shape the future of interactive learning design in Rise., • Collaborate Cross-Functionally, • Partner with engineering, product design, and data teams to deliver intuitive, high-quality editing and interactivity tools., • Work closely with customer-facing and go-to-market teams to ensure new Custom Block features drive adoption and creator delight and success., • Own Outcomes and Storytelling, • Define success metrics, track usage, engagement, and learning outcomes to measure impact., • Communicate roadmap progress and product vision clearly to internal and external stakeholders., • Enable True Customization & Interactivity, • Design systems for simple, engaging interactivity—such as click-to-reveals, image overlays, and visual effects., • Ensure creators can craft engaging, visually expressive learning moments with ease and confidence., • Integrate Seamlessly Across Rise, • Shape the visual editor experience and the full range of outputs while ensuring Custom Block fits naturally within the Rise authoring experience., • Collaborate with other product teams to maintain consistency, support content reusability, and deliver a unified course-building workflow., • Shape AI-Augmented Design Workflows, • Define how AI can enhance the creation process in Custom Block—helping users generate layouts, apply visual styling, or build content faster through smart, intuitive assistance., • 8+ years of product management experience, including ownership of creative tools, presentation platforms, or interactive authoring systems., • A proven track record of building experiences that support visual storytelling and learner interactivity., • Deep empathy for course creators and a strong grasp of how other design tools are used in learning workflows today., • Familiarity with component-based design systems, drag-and-drop interfaces, or no-code platforms., • Fluency in continuous discovery practices and the ability to distill insight into action., • Strong communication, collaboration, and cross-functional leadership skills., • Experience with platforms like Figma, Canva, Genially, or Webflow., • Background in learning design, EdTech, or instructional design., • Understanding of accessibility and compliance for interactive content.

Jama Software® is focused on maximizing innovation success in multidisciplinary engineering organizations. Numerous firsts for humanity in fields such as fuel cells, electrification, space, software-defined vehicles, surgical robotics, and more all rely on Jama Connect® requirements management software to minimize the risk of defects, rework, cost overruns, and recalls. Using Jama Connect, engineering organizations can now intelligently manage the development process by leveraging Live Traceability™ across best-of-breed tools to measurably improve outcomes. Our rapidly growing customer base spans the automotive, medical device, life sciences, semiconductor, aerospace & defense, industrial manufacturing, consumer electronics, financial services, and insurance industries. Jama Software is seeking a smart, multifaceted Solutions Consultant with experience in the Aerospace or Defense industry. The Consultant is responsible for proactively consulting, mentoring, and encouraging adoption of our products and services to a portfolio of customers ensuring achievement of sustained value from Jama Software. • Become a subject matter expert in Jama’s products and offerings, specifically our airborne systems and defense systems solutions, • Proactively lead multiple customer engagements; work directly with clients on how to align their process and Jama Connect to relevant system engineering methodologies, • Lead client working sessions to drive both process and technology decisions for how Jama Connect solutions will meet the client’s requirements and verification processes, • Deliver onsite and remote training of the Jama Connect solution to onboard new users, • Document and share best practice articles and enablement assets to scale our delivery maturity, • Identify and seek resolution of barriers that could inhibit end user adoption, • Assist Solution Lead in enhancing our industry solution offerings, • Work with Solution Lead and vertical sales leadership to drive industry business strategy, • Find and engage with engineering leaders responsible for process outcomes and help drive performance improvement through Jama Software’s products and solutions, • Other duties as assigned., • 3-5+ years direct experience with requirements, test management, and digital engineering methodologies in the Aerospace and/or Defense industries, • Experience managing the deployment of SaaS software solutions to end-users with a particular view towards managing adoption milestones and identifying expansion opportunities, • Highly motivated and self-directed to own large portfolio of customer engagements, • Knowledge of system engineering, requirements management, test management, and functional safety methodologies, • Excellent presentation, meeting facilitation, and interpersonal skills, • Ability to seek out and build positive relationships with people at various levels and departments, • Previous experience operating as a Systems Engineer, Requirements Manager, Product Manager, • Experience facilitating process and quality maturity level evaluations for their customers, • Direct experience implementing Jama Connect at their organization, • Virtual first and culturally diverse work environment spanning 8 countries., • Ambitious and fun work with a chance to define distinct, company-shaping tangible contributions., • Flexible time off and leave programs crafted to meet the needs for your rejuvenation and extra support to cope with life events with a quarterly $75 wellness reimbursement., • Comprehensive and affordable medical, dental and vision plans with pre-tax savings accounts and a generous 401(k) employer match., • 6+ weeks of paid parental leave to bond with your new family member., • Emphasis on learning and development at all levels with a subscription to LinkedIn Learning. At Jama Software, we welcome passionate individuals who have the unrestricted right to work in the United States, including natural citizens and Green Card holders, and reside in eligible states to join our team. Jama Software participates in E-Verify and will provide the federal government with your Form I-9. If you get to this point, we hope you're feeling excited about the job you just read. Even if you don't feel that you meet every single requirement, we still encourage you to apply. We're eager to meet people that believe in Jama Software’s mission and can contribute to our team in a variety of ways – not just candidates who check all the boxes. Jama Software is an Equal Opportunity Employer. Qualified applicants will be considered without regard to any characteristic protected under federal, state, or applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at ___ to request an accommodation.

Company Overview:Age of Learning® is the leading developer of engaging and effective Pre-K through 5th grade learning resources that help children build a strong foundation for academic success and a lifelong love of learning. The company’s research-based curriculum, developed by education experts, includes the award-winning programs ___® Early Learning Academy and Adventure Academy™, as well as the adaptive, personalized school solutions, My Math Academy®, My Reading Academy®, and My Reading Academy Español. Having served over 50 million children worldwide, Age of Learning is a global leader in efforts to advance equity, access, and opportunity for all children. To learn more about Age of Learning, visit ___. Summary: We are seeking a proactive, intellectually curious Product Analyst to help drive the success of our consumer products, including ABCmouse and Adventure Academy. Partnering closely with Product Managers and two other Product Analysts, you will design and analyze A/B tests to inform product launch and iteration decisions, conduct deep-dive exploratory analyses, and apply statistical and data science techniques to understand and predict key customer behaviors such as subscription conversion, engagement, retention, and churn. You will build and maintain dashboards and self-serve data tools that enable Product Managers and business partners to explore metrics independently, and translate complex analyses into clear, actionable insights that improve conversion, engagement, and learning outcomes for children. • Design and analyze experiments: Lead A/B testing across desktop and mobile platforms to inform product launches and iterations., • Analyze customer behavior: Conduct deep-dive exploratory analyses to understand how customers subscribe, pay, engage, retain, and churn., • Apply statistical and data science techniques: Use statistical methods and analytical modeling to evaluate product performance and understand customer behavior., • Define and track success metrics: Establish and refine KPIs that guide product iteration and define success for the company., • Build self-serve reporting and dashboards: Create and maintain automated dashboards and reporting tools that enable Product Managers and business partners to monitor product and business performance independently., • Translate data into insights: Synthesize complex analyses into clear, actionable insights that drive improvements in conversion, engagement, retention, and learning outcomes., • Communicate findings clearly: Present results and recommendations to a broad range of stakeholders in a concise, compelling, and accessible way., • Experience: 6+ years of experience in a product analytics, data analytics, or related role supporting large-scale digital products. Experience in games, edtech, or subscription-based businesses is a plus., • Experimentation: Strong experience designing, executing, and analyzing A/B tests to inform product decisions., • Exploratory analysis: Ability to conduct exploratory data analyses and synthesize complex datasets and ambiguous questions into clear, actionable insights., • Technical skills: Advanced proficiency in SQL for querying large datasets; experience with data transformation and modeling (e.g., dbt) is a plus. Extensive experience with a BI tool such as Omni, Looker, or Lightdash., • Statistical analysis: Ability to perform statistical analyses and create visualizations using R or Python., • Education: Bachelor’s or Master’s degree in a quantitative field (e.g., statistics, applied math, data science, economics, computer science, or related discipline).

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive. TTEC Digital seeks a ServiceNow Technical Consultant to join our growing ServiceNow practice area. The ideal candidate will have expertise with the Field Service Management (FSM) module. To be considered for this role, you must be a U.S. citizen and willing and able to subscribe to a Public Trust background. This is a 100% remote opportunity As a ServiceNow Technical Consultant, working remotely, you will be responsible for the successful design, implementation, and ongoing support of ServiceNow solutions that meet our clients' business needs. You will work closely with clients to understand their requirements, provide technical guidance, and ensure the seamless integration and optimization of ServiceNow applications. * Advanced Solution Design and Implementation: • Lead the analysis and translation of business requirements into advanced technical specifications and comprehensive ServiceNow solutions., • Design, configure, develop, and implement complex ServiceNow applications and modules, ensuring optimal performance and user satisfaction. Customization and Integration:, • Perform advanced customization of ServiceNow applications using JavaScript, GlideScript, and other relevant technologies., • Integrate ServiceNow with other enterprise systems and third-party applications using APIs, web services, and other integration methods. Project Leadership:, • Lead and oversee multiple, high-impact ServiceNow implementation projects, ensuring they are delivered on time, within scope, and on budget., • Provide project leadership, including mentoring junior consultants, managing project risks, and ensuring stakeholder alignment and communication. Technical Consulting and Support:, • Act as a technical advisor to clients, offering expert guidance and best practices for leveraging ServiceNow to achieve business goals., • Provide advanced troubleshooting, support, and optimization for existing ServiceNow implementations. Documentation and Standards:, • Create and maintain comprehensive technical documentation, including advanced design specifications, technical guides, and process workflows., • Ensure adherence to technical standards and best practices across all projects., • The employee is required to travel to business and customer locations, locally and/or nationally, up to 20%., • Minimum of 3-5 years of experience working with ServiceNow platform., • Proven experience in designing, developing, and implementing ServiceNow solutions., • Proficiency in JavaScript, HTML, CSS, and other web development technologies., • Strong understanding of ServiceNow architecture and data model., • Experience with ServiceNow integration methods, including REST and SOAP APIs., • Knowledge of ITIL processes and best practices., • Bachelor’s degree in computer science, Information Technology, or a related field., • Certifications:, • ServiceNow Certified System Administrator (CSA) is required., • Additional certifications, such as ServiceNow Certified Implementation Specialist (CIS) or ServiceNow Certified Application Developer (CAD) are highly desirable. Preferred Qualifications:, • Experience with Customer Service Management and CCaaS., • Experience with CTI and IVR integrations., • Experience with Agile/Scrum methodologies., • Familiarity with additional ServiceNow products and modules. About UsTTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage. We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries. TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity. Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications. #LI-RemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The SharePoint Developer develops and designs SharePoint websites and designs forms. Developers are responsible for ensuring that requirements are met, and the developed solution is technically sound. The SharePoint Developer will employ technologies that adhere to standards established by the organization, contractual requirements, industry standards and best practices and compliance with HIPAA and related security regulations. This position is full-time remote. Selected candidate must reside in North Carolina and be willing to travel to the home office (Morrisville, NC) for onsite team meetings as needed. Responsibilities & Duties SharePoint Development and Administration • Design, develop, debug, test, deploy, document, and maintain SharePoint solutions, • Use out-of-the-box functionality, as well as custom SharePoint forms and development using SharePoint Framework SPFx, • Implement, deploy, package, and maintain intranet portal site and SharePoint site, • Contribute to the process development and best practice. Look at new ways to improve resilience, performance levels and supportability, • Keep abreast of technical developments of operational importance to the agency and to participate in developing or setting standards as directed, • Customize SharePoint sites, lists, libraries, and workflows using third party tools and Power Automate to enhance functionality and streamline business processes, • Oversee end to end migrations from SharePoint on premises to SharePoint Online, ensuring a secure, efficient, and seamless transition for users and business processes, • Follow SharePoint best practices in content management and taxonomy Collaboration • Participate in the architectural design, development, customization, and integration efforts of solutions involving collaboration, portals, content management, and workflows, • Collaborate with SharePoint leadership, cross functional development teams, and IT stakeholders to gather requirements, design enhancements, and deliver customized SharePoint solutions that support business objectives, • Establish and maintain effective working relationships with all stakeholders Develop & Maintain Documentation • Develop both technical and end user documentation, • Ensure that applications and related services are documented and kept current, • Provide support and training to end-users, addressing technical issues and enhancing user knowledge of SharePoint features and best practices Provide End User Support • Aid with on-going SharePoint websites/Intranet application maintenance, • Handle support tickets, • Provide training for end users Minimum Requirements Education & Experience : Associates/Technical degree in Computer Science, Information Technology, or related field from an accredited College/University and at least five (5) years of professional experience developing and/or maintaining SharePoint solutions Or Bachelor’s degree in Computer Science, Information Technology, or related field from an accredited College/University and at least three (3) years of professional experience developing and/or maintaining SharePoint solutions Preferred: • Bachelor’s degree, • Demonstrated expertise with the SharePoint Framework (SPFx) and PowerShell scripting to support advanced SharePoint administration and automation., • Familiarity with intranet site design and hands on experience integrating Microsoft products—such as Viva, Teams, Planner, and Power BI—into SharePoint to enhance collaboration and user experience. Additional Training Preferred: Microsoft certified training in the areas specifically support by this position preferred. Knowledge, Skills, & Abilities • Knowledge of SharePoint 2016 and SharePoint Online M365, • Knowledge of industry standards and best practices for architecting solutions, including design patterns and Agile methodologies., • Basic knowledge and understanding of SDLC process, performing unit testing, and packing to deploy from development to Production., • Knowledge of and experience with Power Automate, Power Apps, Microsoft Flow, • Knowledge and experience with SQL, • Advanced technical writing skills, • Excellent customer service skills, • Excellent presentation skills, • Analytical skills, • Ability to communicate effectively, • Ability to problem solve, • Ability to discuss solution with end users, understanding their business needs and how to., • Ability to work effectively in a team environment, as well as work independently Employment for this position is contingent upon a satisfactory background check, which will be performed after acceptance of an offer of employment and prior to the employee's start date. Salary Range $91,884-$117,152/Annually Exact compensation will be determined based on the candidate's education, experience, external market data and consideration of internal equity. An excellent fringe benefit package accompanies the salary, which includes: • Medical, Dental, Vision, Life, Long Term Disability, • Generous retirement savings plan, • Flexible work schedules including hybrid/remote options, • Paid time off including vacation, sick leave, holiday, management leave, • Dress flexibility

Life insurance is one of the world's most important products. It's also one of the hardest to build, distribute, and modernize. Bestow exists to change that. Bestow is a leading vertical technology platform serving some of the largest and most innovative life insurers. Our platform unifies the fragmented, legacy value chain, enabling carriers to launch products in weeks instead of years. Carriers choose us to scale and operate at unprecedented speed, powered by AI and automation. Bestow isn't selling policies. We're building the infrastructure that helps an entire industry move faster, reach more people, and deliver on its promise. Backed by leading investors (Goldman Sachs, Hedosophia, NEA, Valar, 8VC) and trusted by major carriers, Bestow is powered by a team that moves with precision, purpose, and heart. If you want to help reimagine a centuries-old industry with lasting impact, join us. Bestow offers flexible remote/hybrid work, meaningful benefits, equity, and substantial growth opportunities. Bestow uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit ___. ABOUT THE TEAM The Pre-Sales module team owns the agent-facing quote and illustration tools that power Bestow's life insurance offerings. We work across the full stack to deliver the end-to-end pre-sales journey from quote generation through illustration management, partnering closely with product and design to ship features that drive agent adoption and conversion. The team operates in a fast-moving, high-stakes domain where quality and velocity both matter. Within Bestow Engineering, our major functional teams are product engineering, infrastructure, IT, data and analytics, martech, and program management. Frontend Platform works closely with upstream engineering teams, experience design, and product management to define and prioritize the product roadmap. We are looking for a Senior Engineering Manager to join our team. This role will report to our Director of Engineering and is open to Remote (US). #LI-REMOTE WHAT YOU’LL DO * Work directly with other engineering teams, product, design, TPM, and external stakeholders to introduce new customer-facing platform features and support/evolve existing products. * Work with a distributed team of engineers–mentoring and driving engineering best practices. * Assist in setting the roadmap for team deliverables in a dynamic environment. * Drive delivery of high-quality product initiatives and engineering improvements. * Work with the team to identify, scope, and schedule improvements to the frontend platform. * Communicate effectively, excelling at explaining complex systems and requirements to non-technical cross-functional partners. * Be very technical and willing to participate in system design, code reviews, incident investigations, and directly contribute code towards team initiatives. * Be data-driven in their engineering management practices, fostering continuous improvement. WHO YOU ARE * 8+ years experience developing software, with at least 3 years of engineering management experience, including managing teams of 8+ engineers. * Proficient across the full stack — frontend (React, Remix/Next.js), backend services (Node, GoLang, and/or Python), APIs, and relational databases. * Deep understanding of the entire software development lifecycle, including feature inception, GenAI developer tooling, continuous delivery, and release strategies. * Ability to define and track key metrics, drive accountability across teams, and consistently meet established Service Level Agreements (SLAs). * Ability to understand complex, cross-team technical problems, identify systemic areas of risk, and drive resolution at an organizational level. * Ability to 'go deep' technically when necessary. You should be able to contribute changes to the team's codebases and credibly engage in architectural decisions at any time. * Highly organized and detail-oriented, with demonstrated ability to manage competing priorities across multiple teams or work-streams. * Proven track record of building, scaling, and retaining high-performing teams, including developing and promoting senior engineers and early-career managers. * Strategic Orchestration of AI-Augmented Engineering: Drives org-wide adoption of AI development tools (e.g., GitHub Copilot, Claude Code, Cursor) across frontend and backend domains to accelerate delivery of modular, full-stack features. Establishes and champions cross-stack standards for AI-generated code from API design to UI components ensuring automated testing and documentation workflows reduce technical debt at scale. Coaches both engineers and managers on leveraging GenAI to bridge domain gaps, enabling more fluid collaboration across teams while maintaining high architectural integrity. At Bestow, we’re proud to be awarded for our team members, innovative products, and culture. Our standard benefits include: * Competitive salary and equity based on role * Policies and managers that support work/life balance, like our flexible paid time off and parental leave programs * 100% paid-premium option for medical, dental, and vision insurance * Lifestyle stipend to support your physical, emotional, and financial wellbeing * Flexible work-from-home policy and open to remote * Remote and WFH options, as well as a beautiful, state-of-the-art office in Dallas’ Deep Ellum, for those who prefer an office setting * Employee-led diversity, equity, and inclusion initiatives Recent Employer Awards include: * Best Place for Working Parents 2023 + 2024 + 2025 * Great Place to Work Certified, 2022 + 2023 + 2024 + 2025 * Built In Best Places to Work, 2022 + 2023 + 2025 * Fortune’s Best Workplaces in Texas 2022 + 2023 * Fortune’s Best Workplaces in Financial Services and Insurance 2022 + 2023 + 2024 We value diversity at Bestow. The company will hire, recruit, and promote regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, pregnancy or maternity, veteran status, or any other status protected by applicable law. We understand the importance of creating a safe and comfortable work environment and encourage individualism and authenticity in every team member. Thanks for considering a job at Bestow!

About Prophecy The leader in AI-native data preparation and analysis, Prophecy is revolutionizing how the world’s top enterprises turn data chaos into reliable insights. We introduce the AI-native data lifecycle (generate, refine, deploy) where our industry leading AI agents and humans work hand-in-hand in visual and document interfaces to analyze, transform and prepare data, to ship trusted insights at enterprise scale. Don’t miss the rocket ship—join Prophecy and build the next data revolution. Role Duties: Lead strategic initiatives by coordinating execution across Customer Success, Sales, Engineering, Product, and Support teams, using project tracking tools such as Rocket Lane, Asana, and ServiceNow. Lead Customer Success, Sales, and Product efforts to set up customers for success and present the product roadmap, including requested features. Develop and enhance OEM partner onboarding and value delivery assets that outline every stage of the customer journey, from initial setup to go-live. Design post-launch governance models, including SLA (Service Level Agreement) alignment, risk tracking dashboards in Databricks, and escalation workflows using ServiceNow. Create business review frameworks (QBR & EBR) and executive success summaries using Salesforce reports, dashboards, and shared slide templates. Develop and maintain internal documentation for Success and Support readiness, field enablement, and onboarding SLAs. Define long-term OEM success operations, reporting workflows, and scalable templates. Skills; Rocket Lane, Asana, ServiceNow, OEM, SLA, QBR & EBR. Must be willing to travel and/or relocate to the company’s various worksites throughout the U.S., including the corporate office located at 400 Concar Dr, San Mateo, CA 94402. Each trip is expected to last from a few days up to a maximum of one week. Send resume to SimpleDataLabs Inc dba Prophecy, 3790 El Camino Real, Unit #688, Palo Alto, CA 94306. REQUIREMENTS: Master’s degree in Information Systems, Computer Science with 2 years of experience in a job title with similar duties and skills. SALARY: $179,421.00/Year HOURS: 40 hours/week, Mon- Fri, 9:00am – 5:00pm JOB LOCATION: SimpleDataLabs Inc dba Prophecy, 3790 El Camino Real, Unit #688, Palo Alto, CA 94306. CONTACT: Erin Vicente, Operations Manager - Phone: (650) 668-2225 Benefits and Perks • Prophecy covers 99% of employee health insurance premiums and 75% for dependents, • We offer $200 per month towards remote work, wellness, gyms, massages, facials, and more!, • Flexible PTO, • Professional development allowance, • Company sponsored Long Term Disability and Life Insurance, FSA/HSA, dental, vision, and more, • Ability to have your fingerprint on an innovative platform, • End-to-end ownership of your projects. *Benefits and perks may vary per country Prophecy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, age, disability, or veteran status.

Strategic Customer Success Manager (Insurance Carriers) Wisedocs is a fast-growing, venture-backed AI platform that transforms how insurance companies analyze claims. With ~$20M USD raised, 100+ team members globally, and 90+ customers across North America and Australia, we’re doubling revenue year over year. Founded by experts who’ve experienced the claims process firsthand, Wisedocs combines deep domain knowledge with next-gen AI trained on 100M+ documents. Our platform turns complex medical records into clear, structured insights—backed by expert human oversight. Join a mission-driven team building intelligent products that cut through complexity, accelerate decision-making, and make a real impact when it matters most. This is a remote role with twice-yearly on-site presence required in Downtown Toronto. Role Summary Wisedocs is expanding our partnerships with large insurance carriers, and this role plays a critical part in that growth. Our largest customers operate complex, high-volume claims environments that require thoughtful relationship management, deep operational understanding, and proactive leadership. As our first Strategic Customer Success Manager focused on insurance carriers, you will help define how we support enterprise customers, navigate complexity, and deliver long-term value. The Strategic Customer Success Manager (Strategic CSM) is responsible for the success, retention, and renewal of Wisedocs’ largest and most complex insurance carrier customers. This role partners closely with claims operations, medical management, and leadership teams to ensure Wisedocs is deeply embedded into core claims workflows. This is a highly senior, strategic role requiring deep insurance and claims operations understanding, strong executive presence, and the ability to lead complex, multi-stakeholder accounts through change, risk, and renewal. What you'll be doing: • Strategic Partnership & Customer Leadership: Serve as the strategic owner for major insurance carrier accounts, responsible for executive alignment, long-term value realization, and account direction. Lead strategic check-ins, business reviews, and planning conversations that align Wisedocs to customer operational goals. Build trusted relationships with claims leaders, medical directors, operational managers, and executive stakeholders., • Renewal Ownership: Own the renewal lifecycle for assigned accounts, including early risk assessment, renewal forecasting, and strategic positioning. Proactively identify value gaps or risks well ahead of renewal timelines. Prepare executive-level business impact summaries, usage insights, and alignment materials. You will approach renewals as a continuation of partnership, grounded in demonstrated value, operational outcomes, and trust., • Risk Management & Escalation Handling: Identify early health risks through usage patterns, sentiment shifts, workflow anomalies, or escalation trends. Respond quickly and empathetically to escalations, providing clear timelines and follow-up. Partner cross functionally to drive resolution. Maintain structured documentation of issues, root causes, and action plans., • Cross-Functional Leadership: Act as the voice of the customer internally. Collaborate with Product, ML, Engineering, Implementation, and Support. Work within a pod structure to ensure coordinated support for large carriers. Surface patterns from customer files and behaviours to inform product roadmap discussions. Contribute to the development of strategic account processes, tools, and best practices to support a scalable enterprise customer success motion. What Impact You Will Make • Strengthen relationships with Wisedocs’ largest insurance carriers through proactive engagement, thoughtful business reviews, and consistent follow-through, • Drive retention and renewal outcomes by helping customers clearly understand and realize value within their claims workflows, • Reduce operational friction and escalations through early risk identification and structured intervention, • Influence product direction by bringing forward clear, customer-informed insights from complex carrier environments What Experience We Need • 10+ years managing enterprise customers in SaaS., • Strong understanding of insurance and claims operations, including complex, regulated customer workflows, • Demonstrated experience owning and leading enterprise renewals, • High technical aptitude and ability to quickly understand and explain technical concepts to diverse audiences, • Proven ability to lead complex accounts independently while collaborating effectively cross-functionally, • Exceptional organizational discipline, executive communication, and presentation skills, • Strategic, proactive problem-solver who identifies risk early and drives solutions forward, • Comfortable operating in fast-paced, evolving environments What We Offer • Remote work environment, • Modern employee benefits, including health and dental coverage, • Competitive compensation, with valuable stock options, as we’re still a young company growing very quickly., • An opportunity to develop very rapidly in your career. We can offer you a super-immersive learning environment, and when you thrive there, you will have the opportunity to rapidly develop this opportunity into senior practitioner or management opportunities as you choose., • Access to a learning and professional development fund to help you level up your career while you’re working with us. We hope to be an incredible step up in your career if you decide to come and work with us., • Company events, • Generous Paid Time Off, • Paid Sick Days, • Casual Dress code, • Employee Referral Bonus, • Tuition Assistance, • Plus, many other Recognition Programs! Recruitment Journey at Wisedocs We're excited to meet you and explore the possibilities together! At Wisedocs, honesty is one of our core values. Our Recruitment process is transparent to ensure you are set up for success: • Round 1 – People & Culture Chat: 20–30 min conversation about your background, goals, and the role, • Between Rounds 1 & 2 – Take-Home Exercise: If you move forward, our People & Culture team will send you a take-home case study to prepare in advance of your next interview, • Round 2 – Interview with the Director of Customer Success: You’ll present your prepared take-home case study and discuss your approach, thought process, and recommendations (1 hr), • Round 3 – Interview with the SVP of Customer Success: Deep dive into your experience and problem-solving approach (45 mins), • Round 4 - Leadership Conversation: Meet our COO to learn about their vision and your impact (30 min) Note: We use AI-powered tools alongside human review to support a fair, inclusive, and efficient hiring process, helping us work smarter and create better experiences for our customers and team. This posting is for current and future opportunities at Wisedocs. Even if there isn’t an immediate opening, we’re always excited to meet great people. If your experience lines up, we encourage you to apply — we’ll reach out when a role opens that’s a good fit. *Wisedocs AI is an equal opportunity employer and are committed to providing employment accommodation in accordance with AODA. If you require an accommodation, please notify us and we will work with you to meet your needs.

While candidates in the listed location(s) are encouraged for this role, candidates in other US locations will be considered. #LI-REMOTE As a Solutions Architect on the Digital Natives team, you will work with the leading data engineering, data science & ML teams in the market to push the boundaries of what big data architectures are capable of. Reporting to the Field Engineering Manager, you will collaborate with strategic customers, product teams, and the broader customer-facing team to develop architectures and solutions using our platform and APIs. You will guide customers through the competitive landscape, best practices, and implementation; and develop technical champions along the way. We are looking for high technical aptitude individuals with a deep sense of ownership and a desire to help customers ship solutions at production scale. Ideal candidates are deeply curious, capable of operating with confidence in ambiguous situations, and are extremely adaptable. The impact you will have: • You will partner with the sales team and provide technical leadership to help customers understand how Databricks can help solve their business problems., • Drive technical discovery and solution design, focusing on winning competitive deals and accelerating time-to-value in strategic accounts., • Continuously research & learn new technologies and their implementations on Databricks, • Consult on Big Data architectures, implement proof of concepts for strategic projects, spanning data engineering, data science and machine learning, and SQL analysis workflows. As well as validating integrations with cloud services, home grown tools, and other 3rd party applications, • Collaborate with your fellow Solutions Architects, using your skills to support each other and our customers, • Become an expert in, promote, and recruit contributors for Databricks inspired open-source projects (Spark, Delta Lake, and MLflow) across the developer community., • Work closely with account executives to create and execute account penetration strategies, focusing on winning technical decision-makers and building new customer champions., • Build trusted advisor relationships with senior and executive stakeholders by articulating the business value of Databricks in clear, outcomes-driven terms. What we look for: • 5+ years in a data engineering, data science, technical architecture, or similar pre-sales/consulting role, • Experience building distributed data systems, • Comfortable programming in, and debugging, Python and SQL, • Have built solutions with public cloud providers such as AWS, Azure, or GCP, • Expertise in one of the following:, • Data Engineering technologies (Ex: Spark, Hadoop, Kafka), • Data Science and Machine Learning technologies (Ex: pandas, scikit-learn, pytorch, Tensorflow), • Strong executive presence with the ability to influence C/VP-level stakeholders and align technical solutions to strategic business priorities., • Available to travel to customers in your region, • [Desired] Degree in a quantitative discipline (Computer Science, Applied Mathematics, Operations Research), • Nice to have: Databricks Certification NOTE: If your experience isn’t a perfect match for the job description, but you feel like you’re a good fit for the role, apply. We want to work with smart, passionate, people who are good at their job, and, a lot of times, those people have non-linear career paths.

Position Summary: Remote / Onsite support of our clients and their systems including installation of hardware, software, and general troubleshooting, consulting, and support services. Responsible for maintaining client systems and networks in conjunction with other team members. Project management of larger implementations that may require the support of other technicians within PTSI and coordination with customer. Supporting the sales team by helping to develop quotes for hardware, software and network projects as needed in a timely manner. Required Skills & Experience: Education: Degree in a technical discipline plus employment experience, preferred. Years of experience (Preferred): At least 2 years of experience as a Help Desk, field technician, or related role in the support and management of network systems. MSP (managed service provider) or field experience preferred. Desired Skills: General Networking / IT Skills: • Configure and maintain the network to ensure reliable connectivity and data integrity via the use of best practices., • Install and support network components including routers, switches, firewalls, backup systems, Network area storage, end-user workstations, printers, peripheral devices, and other associated hardware and software., • Monitor and test network performance and troubleshoot any performance issues., • Pulling Cat 5-6 cables to install network cabling, able to work with hands., • Adding peripherals: Mounting TV’s, monitors, keyboard, and CPU mounts on the wall., • Configure and maintain the network to ensure reliable connectivity and data integrity via the use of best practices., • Monitor and test network performance and troubleshoot performance issues., • Active Directory (User Management, Group Policies), • OS: Microsoft, Apple, • Back-Ups: Maintain, test, and update the data backup systems, archiving, and disaster recovery plan., • Virtualization: VMware, Hyper-V preferred, • Office 365 Administration / Management, • Multi-Factor Authentication administration/Management, • Email Systems (Office 365), • Troubleshooting: Provide end-user technical support to clients over the phone or onsite, • Troubleshooting: OS and application issues over the phone or onsite, • Ticketing systems: Working knowledge of ticketing systems Certifications (a plus, but not required): Microsoft, CCNA, NETWORK+, A+, Security +, etc. • Desired Experience working at an MSP (not required) Other Requirements: • Strong customer service skills, • Strong technical aptitude., • Desire to Learn / Grow, • Able to lift 50lbs. Compensation: $55,000.00 - $70,000.00 per year Progress Technology Solutions, inc (PTSI) was established in 2001. Over the past 20 years, we have grown to be one of the most reliable IT company – providing IT services in NYC and now around the world. We are proud to have numerous clients in a diverse set of fields. After eight successful years in Florida, PTSI expanded to the Northeast. Progress became a strong force in the IT industry with the July 23, 2008 opening of its New York City office. Global Health Strategies, The Enterprise, Goldman Sachs and many others have already chosen to engage our services.

Runpod is pioneering the future of AI and machine learning, offering cutting-edge cloud infrastructure for full-stack AI applications. Founded in 2022, we are a rapidly growing, well-funded company with a remote-first organization spread globally. Our mission is to create a foundational platform for developers to build and run custom AI systems that scale. Join us as we shape the future of AI. We’re hiring an Engineering Manager to lead a high-impact product engineering team building customer-facing features across Runpod’s console, APIs, and developer workflows. You’ll take ownership of a roadmap area end-to-end - partnering with Product and Design to shape scope, then guiding your team through architecture, execution, quality, and launch. This role is ideal for a leader who’s shipped at millions-of-users scale, thrives in fast-moving environments, and can go deep technically in Linux systems internals and/or cloud systems engineering - you have experience building cloud platforms (control planes, orchestration, networking, storage primitives, kubernetes components), not just applications running on top of them. You’ll help Runpod deliver the fastest, most intuitive path for builders to train and deploy AI in production. • Own Feature Delivery for a Product Area: Lead a team of engineers responsible for shipping new functionality and iterating existing product surfaces. Deliver predictable, high-velocity outcomes that improve customer experience and business value., • Plan and Execute Roadmaps: Translate product strategy into clear technical plans, milestones, and success metrics. Identify tradeoffs early and manage scope, risk, and timelines., • Technical Leadership & Architecture: Drive pragmatic system design for product-layer services and workflows, ensuring scalability, performance, and consistency with Runpod’s platform., • Build and Grow a Strong Team: Hire, mentor, and develop engineers; set expectations, provide feedback, and create a culture of ownership, speed, and craft in a remote-first environment., • Quality & Reliability for Product Surfaces: Improve automated testing, release safety, observability for customer-facing systems, and regression prevention. Ensure on-call health for your team’s services., • Cross-Functional Collaboration: Partner tightly with Product, Program management, Support, GTM, and Infrastructure counterparts. Coordinate dependencies cleanly while maintaining clear ownership., • Operational Excellence: Establish team rituals and delivery systems (sprints/kanban, retros, design reviews). Use data to improve cycle time, throughput, and feature adoption., • Customer-Driven Execution: Stay close to user needs by incorporating feedback, analytics, and support signals into prioritization and iteration., • Engineering Management Experience: 2+ years managing a team of high performance software engineers, including ownership of roadmap delivery, hiring/firing, performance, and team culture., • High-Scale Product Delivery: 6+ years as a software engineer building and shipping products used by millions of users, with clear evidence of personal impact., • Systems-Level Technical Depth: Strong experience with Linux systems internals and/or cloud systems engineering - ideally building platform capabilities (orchestration, control planes, distributed services, networking or storage layers)., • Backend or Full-Stack Proficiency: Comfortable reviewing and contributing to code in modern stacks; Go, Python, and/or TypeScript experience preferred., • Distributed/Cloud-Native Architecture: Solid understanding of microservices, APIs, eventing, data stores, and service-to-service communication patterns., • Delivery & Metrics Mindset: Experience running execution processes and using metrics like cycle time, throughput, adoption, and escape defects to improve team flow., • Remote-First Leadership: Proven ability to communicate clearly, align stakeholders asynchronously, and sustain momentum across time zones., • Successful completion of a background check., • Experience building AI/ML + developer platforms, workflow-heavy products, or infrastructure-adjacent product layers (e.g., job orchestration UX, deployment flows, usage/billing, observability surfaces)., • Familiarity with Kubernetes-based platforms, container runtimes, scheduling concepts, or GPU/accelerator workflows., • Track record of scaling teams in high-growth environments while keeping quality high., • Open-source contributions in cloud-native, systems, or ML-adjacent projects. What You’ll Receive: • The competitive base pay for this position ranges from ($175,000 - $250,000). This salary range may be inclusive of several career levels at Runpod and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location, • Meaningful equity in a fast-growing company- everyone on the team receives stock options — your impact drives our growth, and you share in the upside., • Generous medical, dental & vision plans — we cover 100% for all employees and partial for dependents., • Flexible PTO- take the time you need to recharge, • Most roles are remote work first with an inclusive, collaborative teams utilizing slack as the main form of internal communication, • Join a passionate team on the cutting edge of AI infrastructure — where culture, learning, and ownership are at the heart of how we scale., • $1,200 Home Office & Equipment Stipend- We set you up for success from day one with gear and support to create your ideal workspace Runpod is committed to maintaining a workplace free from discrimination and upholding the principles of equality and respect for all individuals. We believe that diversity in all its forms enhances our team. As an equal opportunity employer, Runpod is committed to creating an inclusive workforce at every level. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, disability status, or any other characteristic protected by law. We welcome every qualified candidate eligible to work in the United States; however, we are currently unable to sponsor employment visas

Job Description: • Before you apply, please note:, • This is a remote role open to candidates residing in any of PDQ's open states (*see below for a list). As a Software Engineer at PDQ, you’ll play a key role in building and maintaining the Elixir-based services that power our products. From backend systems to customer-facing features, you’ll be shaping software across the full development lifecycle, while growing as an Elixir developer. What you'll be doing: • Design, develop, test, deploy and maintain Elixir services that drive PDQ's products, • Work across the entire technology stack, from code to infrastructure, • Work with continuous integration and continuous deployment (CI/CD) tools as necessary for building current project work, • Collaborate with teams to deliver on project priorities within deadlines, • Work with customers and team members on technical issues including software outages, security risks, maintenance, deployment, customer support tickets, • Conduct research and prototyping efforts with little oversight, • Exchange constructive, respectful, and frank code reviews with your peers, • Collaborates with UX designers to improve the fit-for-purpose of products, • Preparing for and participating in team meetings We're looking for people who have: • Bachelor's degree in Computer Science, a related degree, or equivalent experience, • Strong understanding of frameworks and languages associated with PDQ technical stack, including Elixir, React, PostgreSQL, LaunchDarkly, • 2+ years of experience working on a variety of professional software development projects based in Elixir, • Possess strong analytic, technical, and problem-solving skills, • Ability to communicate effectively through written or verbal medium, • Strong experience with SQL, data, and managing database migrations, • Hands-on experience using Git version control with branching and pull requests, • History of applying defensive security strategies for both client and server-side web systems, • Strong ability to create lightweight proposals, diagrams, specifications, and other analyses from user requirements, • Excellent debugging skills and pragmatic design experience, • Experience with test-driven development and automated testing frameworks, • Ability to read code and quickly make sense of an unfamiliar codebase, • Ability to understand a problem space and make code changes safely, • Experience engaging with open-source projects and communities Who you are: • Ownership: You take responsibility for projects, drive results, and deliver on commitments, • Honesty: You demonstrate integrity, transparency, and ethical behavior in all interactions, • Collaboration: You work effectively with cross-functional teams and foster a culture of teamwork, • Improvement: You continuously seek opportunities for growth, innovation, and personal development, • Passionate about delivering business value by applying your engineering skills PDQ Perks & Benefits: PDQ offers all of the great perks and benefits you'd expect from working at a very cool tech company, and even some you might not expect, including: • 4-Day Work Week, • Equity, • Managers who champion professional development, • 100% Premium Coverage for medical, dental and vision for you and your dependents, • 100% Premium Coverage for Short Term Disability, Long Term Disability, Life, and AD&D Insurance, • Company Match of the first 6% of your employee deferrals, • Flexible Paid Time Off Policy that treats you like the adult that you are, • Health Savings Account (HSA) and wellness incentives, • Quarterly Company Values Award (team member nominated) PDQ is proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. If you would like to request reasonable accommodation for a medical condition or disability during any part of the application process, please contact . The majority of PDQ's full-time roles do not qualify for sponsorship of employment visas such as the H-1B visa. This applies to scenarios where a candidate might possess temporary work authorization during their schooling or after graduation (e.g., CPT, OPT), but would require H-1B visa sponsorship within a few years of employment to retain eligibility for employment. *Currently, PDQ team members and candidates who are eligible for fully remote positions can live in any of the following US states: AR, AZ, CO, CT, FL, GA, ID, IL, IN, KY, MD, MI, MN, MO, NC, NH, OK, OR, TN, TX, UT, VA, WA, WI.

Modern Health ___ is a mental health benefits platform for employers. We are the first global mental health solution to offer employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, social, financial, and physical well-being needs—all within a single platform. Whether someone wants to proactively manage stress or treat depression, Modern Health guides people to the right care at the right time. We empower companies to help all their employees be the best version of themselves, and believe in meeting people wherever they are in their mental health journey. Modern Health is backed by investors like Kleiner Perkins, Founders Fund, John Doerr, Y Combinator, and Battery Ventures and raised more than $170 million in less than two years, making Modern Health the fastest entirely female-founded company in the U.S. to reach Unicorn status. More about our culture and what you can expect when you join the team: • “It Takes a Village” culture. Modern Health has a unique and unabashed culture centered around high empathy and high accountability - with a drive to win. We are energized by bringing together the best talent in the industry to achieve audacious goals focused on making mental health a strength and priority for all., • We have an obsession to win. We are highly ambitious and passionate about the work that we do. We take pride in delivering excellence and our personal best and we continuously innovate to uniquely solve our customers’ needs., • We are accountable and can rely on each other. We are a team and hold ourselves and each other accountable. We believe in transparent communication and continuous feedback to foster a culture of trust, reliability, and growth., • We demonstrate empathy. We have a supportive and diverse culture where we bolster and uplift each other as we pursue our lofty goals. We encourage selflessness and a willingness to support others, fostering a collaborative and respectful environment., • We exhibit a bias towards action. This is a fast-paced environment. We jump into problems and initiate solutions. We empower our people to make decisions and experiment, iterate, and repeat until we get it right. Modern Health is a fully remote workforce and a hyper-growth company that is often recognized for its excellence, winning awards such as ___ of 2023 by Fast Company, ___, and ___. To protect our culture and help our team stay connected, we require overlapping hours for everyone. While many roles may function from anywhere in the world—see individual job listing for more—US based team members who live outside the Pacific time zone are expected to work at least six hours between 8 am and 5 pm Pacific time each workday. We are looking for driven, creative, and passionate individuals to join in our mission. An inclusive and diverse culture are key components of mental well-being in the workplace, and that starts with how we build our own team. If you're excited about a role, we'd love to hear from you! ___is a mental health benefits platform for employers. We are the first solution to cover the full spectrum of mental well-being needs through both evidence-based technology and professional support from a certified coach or therapist. Whether someone wants to proactively manage stress or treat depression, Modern Health guides people to the right care at the right time. We empower companies to help all of their employees be the best version of themselves, and believe in meeting people wherever they are in their mental health journey. We are a female-founded company, backed by investors like Kleiner Perkins, Founders Fund, John Doerr, and Y Combinator, and partner with companies like Pixar, Gusto, Okta, EA, and Nextdoor that are taking a proactive approach to mental health care for their employees. Modern Health has raised more than $42 million and is looking for driven, creative, and passionate individuals to join in our mission. An inclusive and diverse culture are key components of mental well-being in the workplace, and that starts with how we build our own team. If you’re excited about this role, we’d love to hear from you! Location: Remote, USA, however not eligible to work remotely from Hawaii. Reports to: Chief Technology Officer We are seeking a visionary and execution-focused VP of AI to lead the integration of artificial intelligence across our products and organization. This leader will define and drive the strategic roadmap to embed AI into our core product experience, unlocking meaningful differentiation and customer value while ensuring responsible, scalable adoption. The ideal candidate combines deep technical expertise with product intuition, operational rigor, and the ability to influence cross-functional stakeholders across the company. AI Product Strategy & Differentiation • Define and execute the strategic roadmap to embed AI into our core product experience, enhancing differentiation, customer value, and market leadership., • Partner with Product and Design to identify high-impact opportunities where AI can meaningfully improve user outcomes and experiences., • Establish principles and guardrails to ensure AI capabilities are trustworthy, explainable, and aligned with company values. Hands-On Execution & Delivery • Lead the delivery of high-priority AI initiatives from concept through production, ensuring measurable business impact., • Architect scalable AI solutions, including leveraging third-party models, building supporting infrastructure, and ensuring reliability and performance., • Maintain a strong bias toward practical implementation, rapid experimentation, and iterative improvement. Cross-Functional Leadership & Collaboration • Partner with Product, Engineering, Security, Legal, Compliance, and Data teams to align on execution, governance, and risk management., • Establish operating models, workflows, and collaboration patterns that enable safe and efficient AI adoption., • Drive clear accountability, decision frameworks, and communication across stakeholders., • Engage directly with clients and strategic partners to build trust, communicate our AI approach, and incorporate external feedback into priorities and safeguards. AI-Driven Engineering Productivity & Adoption • Champion the use of AI to improve engineering productivity, including AI-assisted coding, test generation and developer experience improvements., • Encourage experimentation and best-practice sharing to accelerate adoption across tech teams., • Measure and communicate productivity gains and impact. Platform & Capability Development • Build foundational AI capabilities and infrastructure that can be reused across teams., • Establish patterns and tooling that enable teams to safely leverage AI without duplicating effort., • 12+ years of experience in software engineering and technology leadership roles, with responsibility for delivering complex, high-impact systems., • Proven track record of bringing AI-enabled or data-driven capabilities into production products at scale., • Strong understanding of modern applied AI capabilities and how to integrate them into real-world systems to deliver business value., • Experience evaluating build vs. buy decisions and integrating third-party platforms and services., • Ability to translate complex technical concepts into clear product value, business impact, and user outcomes., • Experience establishing governance, security, and responsible use practices for emerging technologies., • Strong cross-functional leadership and stakeholder management skills, with the ability to align technical and non-technical partners., • Hands-on technical depth with a bias for execution and pragmatic problem solving., • Experience deploying technology solutions in regulated or privacy-sensitive environments is a strong plus., • 100% coverage for Medical / Dental / Vision, • Stipend towards mental health benefits, • 401k plan, • Flexible PTO, • Passionate team dedicated to making a positive impact, • Awesome office with snacks and catered lunch in the Financial District, • Generous parental leave policy, • Unlimited career growth opportunity Equal Pay for Equal Work Act Information Please refer to the ranges below to find the starting annual pay range for individuals applying to work remotely from the following locations for this role. Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies, and experience and may fall outside of the range shown. Ranges are not necessarily indicative of the associated starting pay range in other locations. Full-time employees are also eligible for Modern Health's equity program and incredible benefits package. See ___ for more information. Depending on the scope of the role, some ranges are indicative of On Target Earnings (OTE) and includes both base pay and commission at 100% achievement of established targets. Pay Range $244,000 - $330,000 USD Below, we are asking you to complete identity information for the Equal Employment Opportunity Commission (EEOC). While we are required by law to ask these questions in the format provided by the EEOC, at Modern Health we know that gender is not binary, and we recognize that these categories do not reflect our employees' full range of identities.

JOB DESCRIPTION In this role, you will take a consultative approach to managing a portfolio of accounts with a clear focus on achieving revenue goals. You will own the full lifecycle of renewals and upsell opportunities, proactively guiding each opportunity while balancing the needs of both the customer and the organization. You will play a key role in the strategic management of your account portfolio while also ensuring customers receive strong day-to-day service and support. This role is ideal for someone who enjoys building relationships, thinking strategically, and staying closely connected to client needs. By leveraging strong interpersonal skills, you will develop trusted partnerships with customers and brokers, creating collaborative relationships that lead to stronger outcomes for customers, partners, and the business. This is a client-facing role supporting Central Texas, with a strong in-person presence in Austin and San Antonio. The position involves developing and maintaining close relationships with customers and brokers throughout the region. RESPONSIBILITIES • Maintains and grows revenue base through upsells, account retention and specifically improving financial gains at renewal., • Strategically and proactively manages accounts to drive the right solutions, balancing the needs of the client and the business., • Creates renewal strategies and rate recommendations based on financial analysis with an eye on crafting solutions that are win-win-win., • Manages pipeline with a 2+ year outlook and drives opportunities for revenue growth., • Applies analytical skills and leads deal tactics, based on comprehensive market knowledge, in collaboration with cross-functional peers., • Creates effective presentations and conducts impactful business reviews that help existing customers understand the value of our products., • Acts as the primary point of contact, liaises between the customer and internal teams to ensure exceptional customer experience., • Through effective collaboration, coordinates the account service and successfully develops high-quality partnerships with external stakeholders., • Resolves customer concerns timely and brings creative solutions to bear, including identifying opportunities to expand/enhance services/processes to benefit all stakeholders., • Performs other duties as requested or assigned. QUALIFICATIONS • 2+ years related experience with a Bachelor's degree, • Advanced business math and analytical skills with the ability to position financial outcomes that contribute to revenue goals across assigned portfolio, • Excellent consultative selling and negotiation skills with the ability to influence decision makers, • Strong time management skills and experience with simultaneously managing overlapping projects under tight deadlines, • Ability to meet specific deliverables within an environment of tight deadlines and considerable pressure, • Skilled at working independently, demonstrated resourcefulness and requiring little oversight, • Excellent communication skills, both written and verbal with special emphasis in formal business presentations, • Ability to effectively communicate with others, of all levels in the organization, in a collaborative environment, • Advanced problem-solving skills with ability to work cross-functionally to resolve issues and generate results, • Outstanding attention to detail and strong organizational skills, • 50% travel including overnight, use of personal car and ability to sustain expenses Pay Grade 19. $64,337-$134,835 We offer a competitive base salary, amazing benefits, bi-weekly auto allowance, bi-weekly remote allowance, and the opportunity to participate in the company's sales incentive bonus program. ADDITIONAL INFORMATION Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes: • Competitive base and incentive pay, • 401(k) with robust matching and non-matching contributions, • Rich medical & pharmacy benefits, • 100% employer-paid dental and vision benefits, • Holistic wellbeing program with deep financial incentives, • Generous paid time off plus 12 paid holidays and your birthday off, • Culture of growth and learning: career development; tuition reimbursement; recognition program, • Family support: adoption assistance, fertility treatment, child, elder & pet care assistance, • Social responsibility and volunteer opportunities This position requires that the applicant undergo a background check. Qualified applicants with arrest or conviction records will be considered for employment in accordance with any applicable federal, state or local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and/or New York Corrections Law Article 23-A. #LI-Remote ABOUT THE TEAM At Delta Dental, we're behind millions of smiles and counting. For over 68 years, we've served our communities by increasing access to affordable, quality care - but that commitment to care extends beyond the people we serve, to the dedicated employees who make those smiles genuine. We've come this far by building fair programs that offer opportunities for advancement, create meaningful connections and improve the lives of our employees and their families. Because we know that when we take exceptional care of each other, we can make a positive impact for all. We champion an inspirational workplace through our commitment to trust, service, excellence and innovation. Joining us means working for a company that offers stability and balance, opportunities for leadership at all levels, and a work environment focused on teamwork and camaraderie. Discover the smiling faces behind Delta Dental and experience our values and culture in action by connecting with us on social media. Follow Delta Dental Ins. on ___ and ___, #LifeatDDins on ___ and ___, Delta Dental Ins. on ___ and Delta Dental Ins. on ___. If you've got an appetite for innovation and want to be a part of a team that's transforming the future of health care, join us! Since 1955, we have offered comprehensive, high-quality oral health care benefits to millions of enrollees and built the strongest network of dental providers in the country. The Delta Dental of California network includes affiliates Delta Dental Insurance Company; Delta Dental of Pennsylvania; Delta Dental of New York, Inc.; Delta Dental of the District of Columbia; Delta Dental of Delaware, Inc.; and Delta Dental of West Virginia, providing dental benefits to more than 31 million people across 15 states, the District of Columbia, Puerto Rico and the Virgin Islands. The company and its affiliates are part of Delta Dental Plans Association (DDPA), a not-for-profit national association based in Oak Brook, Illinois. Through our national network of Delta Dental companies, we offer dental coverage in all 50 states, Puerto Rico and other U.S. territories. We offer vision coverage through DeltaVision in 15 states and the District of Columbia. Collectively, we deliver benefits to more Americans than any other dental insurance company. Delta Dental Ins. is an equal opportunity employer and is committed to providing a professional work environment free from discrimination and harassment. Individuals seeking employment at Delta Dental are considered without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, actual or perceived physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category. Delta Dental is committed to providing equal employment opportunities to all employees and applicants for employment. Accordingly, we have adopted and maintain an Equal Employment Opportunity Policy, Harassment-Free Work Environment Policy, and Respectful Workplace policies and will not tolerate violations of these policies. Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, New Hampshire, Wyoming, Puerto Rico, District of Columbia (Washington D.C.) or other US Territories at this time. Proof of eligibility to work in the United States must be provided if selected for hire. *Delta Dental includes: Delta Dental of California, Delta Dental Insurance Company, Delta Dental of Pennsylvania, and Delta Dental of New York If You Are A Current Employee ___ To Apply

Job Description📍Location Remote Online Our Comprehensive Benefits Package Our benefits package includes: • Medical, • Dental, • Vision, • Voluntary Life (Employee, Spouse, Child), • Employer-Paid Life Insurance, • Short-Term Disability (STD), • Long-Term Disability (LTD), • Flexible Spending Accounts (FSA/LFSA), • Health Savings Account (HSA), • HSA Employer Contribution, • Critical Illness, • Hospital Indemnity, • Accident Insurance, • 401(k), • 401(k) Employer Match, • Paid Holidays, • Floating Holiday, • Mental Health Day, • Referral Bonus Program, • Tuition Assistance Program (TAP) The Graduate Placement Coordinator plays a pivotal role in bridging the gap between aspiring graduates and prospective employers. This position is integral to ensuring that students are not only prepared for the workforce but also aligned with opportunities that match their skills and career aspirations. The role demands a strategic approach to fostering employer relationships and a commitment to delivering personalized career guidance to students. As a key contributor to student success, the Graduate Placement Coordinator will: • Leverage industry insights and market trends to identify and secure job opportunities for graduates., • Provide tailored career counseling and support to enhance student employability., • Collaborate with internal teams to track placement outcomes and optimize career services., • Maintain a robust network of employer partnerships to ensure a steady pipeline of opportunities. This role offers a dynamic work environment where collaboration, innovation, and student success are at the forefront. By joining our team, you will have the opportunity to make a measurable impact on the professional trajectories of our graduates while contributing to the overall mission of excellence in career placement services. • Develop and sustain strategic relationships with employers to identify and secure job opportunities for graduates., • Provide expert guidance to students on resume development, interview techniques, and job search strategies., • Conduct both individual and group career counseling sessions to address diverse student needs., • Monitor and analyze student placement data to ensure alignment with organizational goals and performance metrics., • Maintain and update job placement databases and career resources to reflect current market trends., • Offer continuous support to students throughout their job search journey, ensuring preparedness and confidence., • Stay informed on evolving job market trends, emerging industries, and employer expectations to enhance placement strategies., • Bachelor’s degree preferred, with a focus on career services, human resources, or related fields., • Demonstrated experience in customer service, career placement, or a related domain., • Established network of industry contacts and employer relationships., • Proficiency in utilizing job placement databases and career management tools., • Exceptional interpersonal and communication skills to foster meaningful connections with students and employers., • Ability to work autonomously while effectively collaborating within a team environment., • Strong organizational skills with a keen attention to detail., • Proven success in achieving student placement outcomes and meeting performance metrics., • Comprehensive knowledge of job search methodologies and career counseling best practices., • Educational Excellence – Join a premier healthcare education institution focused on preparing the next generation of healthcare professionals., • Modern Facilities – Teach with state-of-the-art equipment and advanced learning technologies., • Collaborative Environment – Work with experienced educators and healthcare professionals committed to student success., • Professional Development – Access ongoing training, mentorship, and career advancement opportunities in healthcare education., • Student-Centered Approach – Work in an environment where student success and career readiness are our top priorities. ehE4BvTuyL

Job Description Service Technician DEPARTMENT: Field Operations REPORTS TO: Area Service Manager FLSA: Full Time, Non-Exempt (Hourly) Schedule: Monday-Friday, 8am-5pm (On-site) Why You Should Join Us! • A comprehensive health plan that includes medical, dental, and vision coverage to ensure you and your family have access to the care you need, • A 401(k)-retirement plan with a generous company match to help you save for your future and achieve your financial goals, • Other fringe benefits including Birthday & Anniversary bonus, company-wide discounts, life insurance, Telemedicine access, short & long-term disability, and more!, • Positive work environments that offer work/life balance and professional growth, • Mission-driven work making a global impact with local roots, • The opportunity to have hands on work experience with industry leading, innovative technology Position Summary The Service Technician plays a critical role in supporting public safety and compliance by ensuring the reliable operation of alcohol monitoring and vehicle electronic systems. This position blends technical expertise with customer service, requiring a hands-on professional who can navigate both the automotive and electrical aspects of vehicle-based technology. Essential Duties and Responsibilities The essential functions include, but are not limited to: • Install, service, troubleshoot, and remove alcohol monitoring and vehicle electronic devices., • Maintain a clean, organized, and hazard-free work environment., • Conduct customer training sessions and provide phone support to ensure satisfaction., • Make daily or weekly reminder calls to customers with upcoming appointments., • Perform monthly inventory audits and assist nearby facilities as needed., • Manage weekly work hours (≤ 40 hours/week) and communicate effectively with management., • Uphold confidentiality, data security, and compliance with all applicable laws and regulations., • Perform additional duties as assigned, including vehicle-to-vehicle transfers. Qualifications Note: The qualifications listed below represent the ideal candidate profile. However, we recognize that great talent comes in many forms. If you're passionate about the role and believe you can contribute—even if you don’t meet every listed requirement—we strongly encourage you to apply. Training is provided to ensure your success and growth! Education • Proficient in 12-volt DC systems, such as GPS systems, remote starts, stereo, and backup camera installations., • Skilled in wiring, connectors, and programming electronic devices and vehicle equipment utilizing diagnostics, multimeter testing, and circuit analysis., • Knowledgeable in Ignition, Starter, and Body Control Module (BCM) systems., • Hands-on experience with vehicle dashboards and interior panels, including removal and restoration to factory condition., • At least 1 year of experience in a customer-facing role, demonstrating professionalism, empathy, and effective problem-solving., • Ability to provide phone support, conduct training sessions, and ensure client satisfaction., • Able to download log files, perform calibration updates, and deprogram devices., • Strong communication skills with a focus on client satisfaction and technical support., • Detail-oriented, with strong organizational and time management skills., • Able to work independently and as part of a collaborative team., • Valid driver’s license and reliable transportation may be required depending on location., • Ability to pass background checks and drug screening as applicable. Physical Demands & Work Environment The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. • While performing the duties of this role, the employee is regularly required to talk or hear, and frequently required to use hands and fingers to handle or feel objects, tools, or controls., • The employee is occasionally required to stand, walk, sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl., • The employee must occasionally lift and/or move up to 25 pounds., • Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus., • The noise level in the work environment is usually moderate., • All duties and responsibilities listed are considered essential functions and may be modified to reasonably accommodate individuals with disabilities., • To perform this job successfully, the incumbent must possess the skills, aptitudes, and abilities to perform each duty proficiently., • Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others., • The requirements listed in this document represent the minimum levels of knowledge, skills, and abilities necessary for the role., • This job description does not constitute an employment contract, implied or otherwise, and maintains an “at-will” employment relationship., • Employees may be required to follow other job-related instructions and perform additional duties as requested by authorized personnel.

Job Description Join a dynamic client as a Client Support Specialist in Austin Texas! This direct-hire role is perfect for proactive, professionals ready to deliver outstanding client support and manage orders and warranty cases with precision. Work Arrangement: Hybrid; initial in-office onboarding, then 1–2 days/week in-office, rest remote. Company Profile: Our client is a leading international technology company dedicated to delivering exceptional solutions to a global customer base. The company has earned recognition for its high-performance culture, client-centric approach, and flexible, modern work environment. Client Support Specialist Role: As a Client Support Specialist, you will provide world-class client service and act as the primary point of contact for client inquiries, orders, and warranty cases. Delivering outstanding client support to U.S.-based clients Managing client orders, inquiries, and warranty cases efficiently while maintaining high satisfaction levels Mastering internal sales platforms and back-office tools to administer orders and process warranty cases Communicating effectively with partners, internal teams, and clients to ensure smooth daily operations Organizing and prioritizing tasks to meet deadlines and achieve operational goals Proactively following up with internal teams, partners, and clients to ensure tasks are completed and objectives are achieved This Client Support Specialist role will allow you to leverage your bilingual Spanish/English skills while working independently and as part of a collaborative team. You will become an essential part of client-facing operations, handling complex inquiries and providing actionable solutions Client Support Specialist Background Profile: Native Spanish speaker with professional English proficiency highly pref 2+ years of client-facing experience, preferably in international or multicultural environments B2B experience pref Proficient in Microsoft Outlook or similar productivity tools Strong organizational skills and ability to work independently while maintaining a proactive approach Associate degree or higher preferred Interest in IT is a plus Willingness to travel internationally when required Features and Benefits: Medical, Dental, Vision, PTO

Job DescriptionSenior Field Service Engineer (BioTech Robotics) • Job Title: Senior Field Service Engineer, • Location: Austin, TX (50% Travel prioritized closest to Austin), • Salary: $105,000 - 125,000 Key Responsibilities • Lead installation, commissioning and acceptance testing of robotic and automation systems in life science and laboratory environments., • Perform preventive maintenance, diagnostics and repair of mechanical, electrical and electronic components on automated workstations and liquid handling platforms., • Troubleshoot complex hardware, software and communication issues including TCP/IP and RS232 interfaces, networked controllers, and instrument integrations., • Work with laboratory automation software (e.g., Cellario) and integrate robotics with LIMS, assay instrumentation and liquid handling systems., • Collaborate with engineering, applications and support teams to identify root causes, implement corrective actions and drive continuous product improvements., • Provide on-site and remote customer support, technical training, and documentation for installations, service reports and SOPs., • Manage spare parts inventory, tools and service documentation for efficient field operations., • Advise customers on best practices for operation, maintenance and safety of laboratory robotic systems and help optimize workflow throughput and uptime., • Bachelors degree in Mechanical Engineering, Electrical Engineering, Mechatronics, Biotechnology or related technical field; equivalent experience may be considered., • 5+ years experience in field service, service engineering or applications support for laboratory automation, robotics or complex instrumentation; experience in biotech or pharma environments preferred., • Proven expertise in installation, commissioning, preventive maintenance and repair of automation hardware and robotic systems., • Hands-on experience with liquid handling systems and laboratory automation workflows., • Strong troubleshooting skills across mechanical, electrical and control systems; experience with PLCs, motor controllers and sensor interfaces., • Experience with communication protocols and networking including TCP/IP and RS232; ability to diagnose networked instrument issues., • Familiarity with laboratory automation software and scheduling frameworks, such as Cellario, is highly desirable., • Proficient with mechanical assembly, wiring, cabling, calibration and use of diagnostic tools (multimeter, oscilloscope, hand tools)., • Excellent customer-facing skills with the ability to explain technical issues to non-technical users and deliver training onsite., • Self-motivated, flexible and able to work independently in customer environments; willingness to travel frequently and work in regulated lab settings., • Strong documentation skills and experience producing service reports, SOPs and change logs., • Full Benefits (Medical, Dental, Vision Insurance), • 401(k) Retirement Plan, • Health Reimbursement Arrangement, • Flexible Spending Accounts, • Life and Disability Coverage, • Employee Assistance Program - For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 04/10/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.Everforth CyberCoders is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. Everforth CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. Everforth CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at to make arrangements.

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