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At Chromatic, our mission is to improve the UX of the internet and safeguard the world's pixels. We're building tools that make it impossible to ship broken pixels. Thousands of front-end teams—including BBC, Shopify, and Adobe—use Storybook and Chromatic to map every state of their applications and ensure each one is tested and approved before reaching the billions of people who interact with them daily. We're seeking an engineering manager to be responsible for a full-stack feature team building customer-facing capabilities for our platform. Thousands of developers and stakeholders use this application to interact with our UI Tests, UI Review workflows, and other features—all to ensure their front-ends are regression-free. These powerful customer-facing workflows are built with React (Next.js), GraphQL, Emotion, and TypeScript. Over the past year, highlights from our team's work include: * Launched accessibility regression testing to help customers continuously improve the accessibility of their front-ends. * Shipped a new Dashboard that provides a project-wide, component-level view of accessibility issues. * Built workflows for handling inconsistent UI rendering in UI tests. * Implemented new enterprise account management features. * Improved the performance and accessibility of the Chromatic front-end. We're at a significant moment in our company's history. We're running a successful business at tremendous scale, and your work will immediately impact customers worldwide. We need your expertise to evolve our product and architecture. Shipping with momentum matters, but we also make space to think ideas through carefully and ship the right things. Our diverse team is full of passionate, curious people who can learn, grow, and feel supported in taking on new challenges. We dive into complex problems and create simple, high-quality, delightful solutions. If you're energized by the idea of building systems that prevent bugs from reaching millions of users daily, this is the perfect job for you. This is a fully remote position on a cross-functional team for individuals based in the mainland US or Canada. * Lead a team of 6-10 engineers and consistently deliver projects that align with our business objectives. * Collaborate with the rest of the engineering management team to continually evolve our culture and processes. * Work cross-functionally at Chromatic to ensure feature continuity between Chromatic and Storybook and ship work that delights developers. * Collaborate with the Product team, your peer managers, and other stakeholders to prioritize upcoming projects. * Take responsibility for successful execution of projects in your domain. * Meet regularly with your team to manage tasks and help remove blockers. * Mentor and support the growth of our engineering team. * Establish onboarding procedures for new hires to the team (or other staff beginning to contribute to Storybook), and help grow the team through hiring as needed. * 3+ years of professional experience as a manager of a software engineering team. * Clear written and verbal communicator who can share thoughts and ideas productively in our distributed, asynchronous environment. * Excellent interpersonal skills with the intuition and empathy to effectively lead a team of folks across time zones and physical locations (the team you’ll be leading is primarily based in North America, but our teams are distributed globally). * Strong opinions, weakly held—someone who pushes back on ideas to drive better outcomes, handles critique without defensiveness, and demonstrates a growth mindset. * Focused executor who stays accountable to commitments, contains distractions, and ensures the team delivers consistent progress even when things don't go as planned. * Genuinely invested in developer experience, whether you've shipped tools for developers or spent years deeply understanding front-end teams' pain points. * Have 5+ years of professional experience as an engineer in web development. * Have managed an engineering team in the developer tooling space. * Have experience with Storybook or Chromatic. * Have worked effectively in a distributed, remote-first team environment. * Have followed a non-traditional path into software and bring insight from experiences beyond engineering. We understand that even the best candidates might not meet all the above qualifications on day one. That's okay. If you’re excited about Chromatic’s mission and want to grow your skills, we’d love to hear from you. Salary Range: US$185K - US$207K + equity. Learn more about our compensation philosophy ___. For a list of our other benefits & a peek into life at Chromatic, visit our careers ___.

About Kustomer Kustomer is the industry leading conversational CRM platform perfecting every customer experience. Built with intelligent tools such as AI and Automation, no code-configuration and a connected data platform that unifies data from multiple sources through a single timeline, Kustomer empowers businesses to operate with greater efficiency and deliver more personalized service to customers across any channel, making every interaction more meaningful and memorable. Today, Kustomer is the core platform for some of the leading customer service brands like Sweetgreen, Starz, Vuori, Resy and Cotopaxi. Kustomer was founded in 2015 by serial entrepreneurs Brad Birnbaum and Jeremy Suriel and has raised over $230M in funding backed by leading VCs. Meta announced its intention to acquire Kustomer in 2020 and completed the transaction in 2022. Kustomer joined Meta’s Business Messaging Group to transform the way people and businesses communicate through modern messaging channels. In 2023, Kustomer spun out from Meta as a standalone company backed by original partners, Battery, Redpoint and Boldstart Ventures, who have invested $60M. In 2025, Kustomer announced a $30M Series B led by Norwest, with continued support from Battery, Redpoint, and boldstart. This milestone reflects strong conviction in our vision and fuels our next chapter of growth: expanding our AI-native platform, accelerating product innovation, and scaling our exceptional team. Our Krew is made up of passionate and collaborative people who really care about what they do and the people they help. We look for people who are passionate about enhancing the customer service experience for everyone involved, as it's the core of what we do. We're growing our business with no plans of slowing down. We actively seek individuals who want to learn and be challenged every day. We have also transitioned to a remote friendly company, with Krew members located throughout the U.S. and U.K. coming together for Kamp Kustomer each year. About the Role Kustomer is hiring an impactful Developer Experience Engineer to join our Foundation team. In this role, you will improve developer experience across the engineering organization by identifying friction points, modernizing tools, and enabling engineers to work faster and more effectively. This is a founding engineer role; the first of its kind at Kustomer. There’s no playbook yet; you’ll build this function from the ground up. You will build and evolve systems, workflows, and AI-powered tooling that engineers rely on day-to-day, focusing on impact rather than isolated internal tools. In this role, you will accelerate product delivery, formalizing backlog improvements, and helping Kustomer engineers 10x their efficiency. AI is a core part of how we build. You'll use AI tools daily to move faster and raise the bar on what you ship. You'll also help build AI-powered product capabilities that meaningfully improve the customer experience. We're looking for engineers with strong technical judgment, a high bar for craft, and real curiosity about how systems, product, and AI intersect. You take initiative, thrive in ambiguous problem spaces, and own your work end to end, from design through production. Not because someone's tracking it, but because you genuinely care about what you're building. If you want your work to directly shape the product and the team around you, we'd love to hear from you. You'll be responsible for: * Design, build, and deploy AI agents and automation that accelerate every phase of the SDLC, from code generation and review through testing, deployment, and monitoring, making AI and agentic participants a core part of how software gets built at Kustomer. * Stay at the forefront of AI and automation tooling, rapidly evaluating and incorporating forward thinking solutions to continuously push quality, efficiency, reliability, and development velocity. * Partner with engineers across teams to identify friction, design solutions, and iterate quickly, championing best practices that drive real adoption of AI-powered tools across the engineering organization. Your qualifications: * Proven experience in a developer experience, developer tooling or platform engineering role * Experience evaluating, implementing and advocating for AI developer tools to solve complex engineering problems * 5+ years of full-stack programming background with the ability to design systems end-to-end with high-level programming languages like Go, Python, JavaScript, etc. * Ability to see the big picture across engineering and product to identify systemic inefficiencies * Experience with containers and deployment with ECS and Terraform is a big plus. * Degree in Computer Science or a related disciplines HIPAA Compliance All roles at Kustomer may involve handling sensitive personal data. Benefits Kustomer offers an array of benefits including competitive salaries and stock options. In the U.S. we offer 100% healthcare coverage, 401K, WiFi and Mobile reimbursement, and a generous vacation policy; in the UK we also offer pension, supplemental health insurance and other perks. Diversity & Inclusion at Kustomer Kustomer is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status. Disclaimer: Kustomer only contacts candidates from company email addresses ending in kustomer.com and does not seek funds from candidates in any circumstances.

What’s in it for you? Ready to make a serious impact? Millions of people already rely on Calendly, and we’re still in the midst of exciting product growth — it’s a fantastic time to join us. Everything you’ll work on here will accelerate your career to the next level. If you want to learn, grow, and do the best work of your life alongside the best people you’ve ever worked with, then we hope you’ll consider allowing Calendly to be a part of your professional journey. About the team & opportunity As a Senior Software Engineer on the Support Engineering team, you’ll have the opportunity to shape and scale the internal tools, integrations, and in product capabilities that power our go to market teams. You’ll work closely with Sales, Marketing, and Customer Success to uncover operational gaps and turn them into thoughtful, high impact solutions. This role offers end to end ownership including defining problems and architecting systems to building, launching and continuously improving them. It’s a chance to blend deep technical expertise with cross functional collaboration in a highly visible, business critical area. Your work will directly enable teams to move faster, operate more effectively, and deliver a better experience to our customers. Experience with Go, Ruby and React is a plus. A day in the life of a Senior Full Stack Engineer at Calendly • Design, build, and operate services and APIs for contacts, companies, syncing third party data sources, deduplication, enrichment, and search - prioritizing reliability, performance, and maintainability., • Partner with Product and Design to shape requirements, sequence milestones, and deliver incremental value that supports our customers.., • Contribute to our data model and storage strategies for people and related objects, ensuring consistency, privacy, and scalability., • Improve platform resilience with robust observability, fault-tolerant patterns, and production readiness; participate in on-call to support business critical services., • Collaborate with adjacent squads to evolve architecture and shared components; participate in code reviews and provide mentorship to peers., • If you have React/TypeScript experience, contribute to end to end delivery by partnering on UI contracts and occasionally implementing UI that integrates with your services. On a typical day, you will be working on: • Design, build and maintain internal tools, integrations and in product features that enable Sales, Marketing and Customer Success teams to operate efficiently and scale., • Partner closely with cross functional stakeholders to identify pain points, define requirements, and deliver high impact, user centric solutions., • Own projects end to end, from discovery and system design through implementation, testing, deployment and ongoing iteration., • Ensure reliability, performance and scalability of systems while continuously improving developer workflows and internal user experience. What do we need from you? • 7-10+ years of professional software development experience, including owning production services at scale in a SaaS environment., • Strong proficiency in backend development, building services, APIs, and data-intensive backend workflows. Must-have., • Experience designing for scalability, reliability and observability in cloud environments (GCP preferred) with container orchestration (Kubernetes)., • Experience with service oriented architectures and modernizing or decomposing legacy systems to services where appropriate., • Proficient with relational databases (PostgreSQL preferred) and data modeling for complex domains., • Bias for clean, maintainable code, thoughtful testing and incremental delivery; strong collaboration and communication skills. Nice to have: • Frontend experience with React and TypeScript or a strong interest in partnering closely on UI contracts and end-to-end delivery., • Experience with microfrontends, Node services, Rails ecosystems, and event-driven architectures. Other requirements: • Availability to participate in an on-call rotation for critical services., • Authorized to work lawfully in the United States of America, as Calendly does not engage in immigration sponsorship at this time. Tier 1 Salary Hiring Range $224,400 - $271,920 USD Tier 2 Salary Hiring Range $205,700 - $249,260 USD Tier 3 Salary Hiring Range $187,000 - $226,600 USD The ranges listed above are the expected annual base salary for this role, subject to change. Calendly takes a number of factors into consideration when determining an employee’s starting salary, including relevant experience, relevant skills sets, interview performance, location/metropolitan area, and internal pay equity. Base salary is just one component of Calendly’s total rewards package. All full-time (30 hours/week) employees are also eligible for our Top Performer Bonus program (or Sales incentive), equity awards, and competitive benefits. Calendly uses the zip code of an employee’s remote work location, or the onsite building location if hybrid, to determine which metropolitan pay range we use. Current geographic zones are as follows: • Tier 1: San Francisco, CA, San Jose, CA, New York City, NY, • Tier 2: Chicago, IL, Austin, TX, Denver, CO, Boston, MA, Washington D.C., Philadelphia, PA, Portland, OR, Seattle, WA, Miami, FL, and all other cities in CA., • Tier 3: All other locations not in Tier 1 or Tier 2 If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please let your Recruiter know when first connecting with them. Calendly is registered as an employer in many, but not all, states. If you are located in Alaska, Delaware, Hawaii, Idaho, Iowa, Montana, Nebraska, North Dakota, Rhode Island, South Dakota, and West Virginia, you will not be eligible for employment. Note that all individual roles will specify location eligibility. All candidates can find our Candidate Privacy Statement___ Candidates residing in California may visit our Notice at Collection for California Candidates here:___ This role may require occasional travel for company events, team collaboration, or offsites.

Background in gig economy, marketplace, or high-volume operational environments preferred. We are hiring a senior customer‑facing strategist and operator to serve as a trusted advisor for our largest and most complex gig economy customers. Customer Success Director, Gig Strategy & Operations.

Zippy was founded with one mission: to make getting a loan for a manufactured home simple, fast, and fully online. We believe modern manufactured homes are affordable, well-built, eco-friendly, and stylish, but finding a lender who understands this market can be challenging. That’s why Zippy focuses exclusively on manufactured home loans, offering a seamless, digital experience. Headquartered in Dallas, TX, with an office in Tempe, AZ, Zippy provides home loans and insurance to manufactured home buyers throughout the United States. Our remote-first team is spread across cities like Dallas, Houston, Knoxville, Omaha, Philadelphia, Phoenix, and several other states and cities. Backed by institutional investors, we offer competitive pay, stock options, and excellent benefits. At Zippy, we pride ourselves on our commitment to finance happiness through the power of home. We are dedicated to enhancing consumers' financial outcomes and tackling the affordable housing crisis through cutting-edge technology and innovative solutions. As a Senior Product Manager at Zippy, you will play a key role in building the systems that support everything that happens after a loan is originated. This includes servicing, financial operations, data infrastructure, and investor support. You will help shape the tools and processes that ensure loans are managed accurately, money moves efficiently, and stakeholders have access to the insights they need to operate at scale. This role spans multiple areas of the business. You will work cross-functionally to improve internal workflows, develop operational tools, and strengthen the data foundation that powers servicing, reporting, and decision-making. You will focus on driving clarity, reducing friction, and enabling future growth by applying strong systems thinking and a deep understanding of how technology supports day-to-day operations. This is a great opportunity for a product generalist who enjoys solving complex behind-the-scenes challenges and is excited to contribute to the infrastructure that supports Zippy's continued growth. * Own the strategy and execution for your product area, aligning with Zippy’s mission and business goals. * Use data, A/B testing, and customer insights to drive decisions, optimize experiences, and measure success. * Lead the product lifecycle, from discovery and roadmap definition to launch and iteration. * Balance short-term wins with long-term impact, ensuring quick iterations drive lasting value. * Solve complex problems, considering customer needs, business growth, and technical feasibility. * Work cross-functionally to align teams, remove roadblocks, and ensure smooth execution of product initiatives. * Thrive in a fast-paced startup, adapting quickly, making bold bets, and iterating to improve. * 5+ years of product management experience in fintech lending, with loan servicing or data product experience preferred. * Strong systems thinker with a track record of building internal tools, improving operational workflows, or supporting infrastructure at scale. * Strong customer and business intuition, with a data-driven approach to decision-making. * Ability to thrive in a fast-paced startup environment, balancing speed with quality while adapting to evolving priorities. * Excellent problem-solving skills, with the ability to navigate ambiguity and drive clarity. * Exceptional collaboration and communication skills, with experience working across teams like engineering, design, sales, and operations. * Passion for creating products and experiences that drive impact. Important Applicant Information * While many of our interviews are conducted virtually, all applicants should be prepared to potentially meet in person as part of the process. * As a participating employer, we will use E-Verify to confirm employment eligibility. * Please note that we are currently only hiring candidates who reside in the following states: Arizona, Connecticut, Florida, Georgia, Illinois, Indiana, Louisiana, Maryland, Michigan, Missouri, Montana, Nebraska, Nevada, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, and Wisconsin. Applicants that do not reside in the bolded states will be rejected. Total Rewards At Zippy, we're passionate about creating a workplace where people love to work. We put a lot of heart into building and nurturing a company culture that not only supports our team but also inspires them to do their best work. Our benefits and perks are always evolving, but here’s what we offer right now: * Competitive Compensation: We offer a competitive salary with the potential for annual bonuses and variable pay, depending on your skills and experience. * Equity for All: As a part of our commitment to shared success, all employees receive equity in the company, allowing you to share in the growth and achievements of Zippy. * Remote Work: Enjoy the flexibility of working from home in a dynamic, remote-first environment. * Comprehensive Health Coverage: We provide medical, dental, and vision insurance, along with company-subsidized benefits like STD, LTD, and life insurance for you and your family. * Flexible Spending Accounts: Take advantage of medical & dependent care FSAs to help manage your expenses. * Training & Licensing Support: We invest in your professional growth with resources for training and licensing. * Paid Time Off: We offer generous PTO—and we encourage you to use it! * Wellbeing Programs: Access a variety of wellbeing resources, including Headspace, Gympass+, Fetch, Spring Health, SoFi, Perkspot, Ladder, and more through our Sequoia Wellbeing Programs. * Parental Leave: We provide paid parental leave to support you and your growing family. * No Meeting Wednesdays: Enjoy a mid-week break from meetings to focus and recharge. * Vibrant Slack Community: Engage with colleagues in our lively remote Slack community, featuring fun channels that connect people around shared interests like travel, pets, sports, food, and more. * Career Growth: We believe in promoting from within, offering you opportunities to grow your career with us. Beyond the tangible benefits: * Core Values: At the heart of everything we do are our core values: Lead with Passion, Own It, Build a Better Way, Results Driven, and The Golden Rule. These values guide our decisions, shape our culture, and inspire us to achieve our best every day. * Join a Growing Team: Be part of a dynamic team at a pivotal moment in Zippy’s growth, where every contribution makes a significant impact. * Innovative Work: Collaborate with sharp, passionate teammates to tackle unique challenges in the Manufactured Housing market, positioning our product as a top-tier lending solution. * Supportive Culture: You’ll be welcomed into a collaborative environment that fosters camaraderie, respect, and a deep sense of belonging. * Diversity & Inclusion: We’re committed to empowering a diverse and inclusive workforce, celebrating our differences, and ensuring everyone feels safe to bring their whole selves to work. * Inspirational Leadership: Work alongside leaders who are not only approachable but also dedicated to providing guidance, mentorship, and support to help you succeed. * Meaningful Impact: Be part of a mission-driven team that’s making housing more affordable for everyone, helping prospective buyers secure fast and simple online loans to purchase manufactured homes. By joining Zippy you will help improve the lives of over 22 million Americans who live in manufactured homes today. Zippy is an equal opportunity employer that is committed to diversity and inclusion. We do not discriminate based on race, color, national origin, religion, gender, gender expression, sexual orientation, age, veteran status, disability status, or marital status. If you are excited about the role but do not meet 100% of the qualifications listed above, we encourage you to apply. Nothing in this job posting should be construed as an offer or guarantee of employment.

Location: US (East & Central Time Zones) Entry-level data engineers at Thoughtworks partner with senior developers to build, maintain, and test data applications on different projects. They listen thoughtfully to understand the context of a business problem and write clean and iterative code to deliver a powerful end result. They are passionate about the data world and want to learn using the latest tools, frameworks, and offerings. Our entry-level consultants start their careers with the First Year Experience, our year-long program beginning at Thoughtworks University with a three-week immersive training, followed by monthly sessions on specific topics. We value tech talent from diverse backgrounds. Whether you are a computer science major with under a year of experience, a coding boot camp graduate, or a career changer aiming to become a seasoned data engineer, join our passionate technologist community and seize the opportunity to grow. Work Authorization: You must be authorized to work in the United States on a full-time basis without the need for employer sponsorship now or in the future. Thoughtworks will not offer employment to F-1 (student) visa holders who require employer sponsorship in the future or who cannot work full-time at the time of application • You will pair to write clean and iterative code using the best practices in a pair programming environment., • You will collaborate with fellow team members to build data processing pipelines, addressing clients' challenges., • You will learn and apply the latest Big Data technology and data engineering practices to solve client problems., • You will learn and use continuous delivery practices to improve software delivery., • You will work in collaborative, cross functional teams to build innovative customer experiences and create meaningful change for a variety of clients., • You will learn to incorporate data quality into your day-to-day work as well as the delivery process., • You will collaborate within Thoughtworks’ teams as well as with client’s teams, encouraging open communication and advocating for shared outcomes., • You have a strong foundational knowledge of Python and understand OO concepts., • You understand analysis, coding and object-oriented concepts., • You have basic conceptual understanding of data modeling., • You have awareness of clean-code concepts and practices., • Conceptual knowledge of or exposure to cloud data platforms like Snowflake or Databricks is a plus., • You have working knowledge of writing and optimizing SQL queries., • You thrive in a collaborative, flat environment that values transparency, openness, feedback and change., • You have a passion for learning and sharing knowledge as well as a desire to create meaningful solutions for business problems., • You are resilient in ambiguous situations and can approach challenges from multiple perspective. There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys. At Thoughtworks, we use AI tools to support our recruitment team with administrative tasks such as drafting communications, scheduling interviews and writing job descriptions. Crucially, our AI tools do not screen, assess, rank or make hiring decisions. Every application is reviewed by our team and all selection decisions are made exclusively by our interviewers and hiring managers. We are committed to fairness and responsible AI. We actively manage our AI systems by testing, monitoring for biased outcomes and implementing mitigation measures. We hold our third-party vendors to these same high standards through a rigorous governance process. For additional information, please see our full ___. Thoughtworks is an equal-opportunity employer. We are committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. We prohibit discrimination and harassment of any kind and are dedicated to providing a work environment free from discrimination and harassment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, stermination, layoff, recall, transfer, leaves of absence, compensation, and training. Thoughtworks is also an affirmative action employer of veterans and individuals with disabilities. For additional information, please see the ___. Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment in the United States. Thoughtworks is committed to providing reasonable accommodations to qualified applicants with disabilities or sincerely held religious beliefs, practices, or observances, in accordance with applicable law. If you need a reasonable accommodation to complete any part of the application process, participate in interviews, or otherwise engage in the hiring process, you may request an accommodation by ___ or speaking with your recruiter. Requests may be made at any stage of the application or interview process. Once a request is received, Thoughtworks will engage in an interactive process with the applicant to determine an appropriate accommodation. Applicants are not required to disclose medical diagnoses or detailed personal information in order to request an accommodation. All accommodation requests will be handled in a timely, confidential, and respectful manner, consistent with applicable legal requirements. Requesting an accommodation will not negatively affect your consideration for employment. Company prohibits retaliation against any applicant for requesting an accommodation or participating in the accommodation process. Accommodations made during the recruitment process are not a guarantee of future or continued accommodations once hired. If you are hired by Thoughtworks, and require an accommodation to perform the essential functions of your role, you may be asked to engage in our reasonable accommodation process. As a technology consultancy, the projects we undertake are subject to change based on client needs and agreements. While we strive for consistency, please be aware that project scope or availability may shift, or projects may even be cancelled, during the recruitment and selection process, which is often outside of our direct control. Should the project related to this vacancy be significantly altered or cancelled, all impacted candidates will be promptly and duly informed of the change Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we’re pushing boundaries through our purposeful and impactful work. For 30+ years, we’ve delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator. Bring your brilliant expertise and commitment for continuous learning to Thoughtworks. Together, let’s be extraordinary. #LI-Remote Benefits: The annual salary range posted is subject to many factors and may vary depending on experience, geographic location, job responsibilities, performance, skills and/or training. Salary $83,000 - $88,000 USD

😎 Our CultureQuantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose. As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds. We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity. 🚀 About the RoleYou’ll be part of our mobile team, building and maintaining the Android SDK. This library uses specially developed techniques to accurately capture the end user's in-app experience. The Mobile Team's job is to build a stable and solid library that discovers new ways to understand the user journey, enabling our clients to develop and maintain flawless app experiences. You'll ship code used in apps built by the coolest companies on the planet. You love developing software and digging into apps. Your passion for building with code is palpable. You are particularly fond of Android and high quality apps. Activities, Fragments, lifecycle callbacks and rooted Android devices are your comfort zone. Perhaps you've even dived into Smali or decompiled apps to see how they work. We imagine that you aspire to be more than just a code monkey though. You desire to work closely with other engineers who share your love of development. You see big-picture value in learning from those who have gone before you, and bringing your unique perspective to the team. Also, while you’re a developer (and possibly an introvert) you actually enjoy brainstorming sessions with your peers and product owners to determine the best approaches forward. You see the importance of providing input and considering the points-of-view of those around you. Basically, you enjoy being a valued member of a healthy team. • You are highly proficient with Java, Gradle, Android Studio, and building apps and libraries, • You're also great at tracking down bugs in apps, even if you don't have the source code, • Sure, there are other things you probably know, but these are the technical skills that will prove most valuable in this role, • Bachelor’s Degree in Computer Science, Software Engineering, Information Systems or equivalent, • Self-taught hacker? Perhaps even better, • You are highly proficient with Java, Gradle, Android Studio, and building apps and libraries, • You're also great at tracking down bugs in apps, even if you don't have the source code, • You've decompiled apps, built Xposed modules, modified Smali code, debugged network requests with Charles Proxy, or have shipped Android libraries, • You have considerable experience with automated testing, either with Espresso or with cross-platform frameworks such as Appium, • You’re curious, so you’re probably really familiar with a variety of different tech. This is a good thing because we understand the value of learning continuously and expanding out of your comfort zone, • Special consideration for those with extensive React Native and/or Flutter experience, • Working hours: This role requires core working hours aligned with Eastern Time (ET) to ensure easy collaboration with our European employees. Candidates must be comfortable starting their workday early if based in the Central, Mountain, or Pacific time zones. #LI-REMOTE #BI-Remote

Articulate is seeking a Senior Product Manager to lead the evolution of Custom Block—a flexible, powerful tool that empowers creators to build custom layouts, and interactive learning experiences directly inside Rise. Custom Block enables creators to break free from rigid templates and design content that engages, adapts, and teaches with impact. As a Senior Product Manager, Custom Block, you’ll lead the charge in transforming static course content into custom interactive learning experiences. You’ll give creators the freedom they crave—with the structure they need—to build beautiful, impactful content that learners actually engage with. If you’re excited about shaping the future of learning design we’d love to hear from you. • Drive the Roadmap, • Transform high-level product strategy into a roadmap that expands Custom Block’s capabilities—empowering creators to build visually rich, interactive, and custom-designed learning content., • Prioritize features that move us beyond static layouts toward true design freedom and engagement., • Lead Continuous Discovery, • Champion ongoing discovery and use insights from qualitative research, usage data, and competitive tools to uncover unmet needs and shape the future of interactive learning design in Rise., • Collaborate Cross-Functionally, • Partner with engineering, product design, and data teams to deliver intuitive, high-quality editing and interactivity tools., • Work closely with customer-facing and go-to-market teams to ensure new Custom Block features drive adoption and creator delight and success., • Own Outcomes and Storytelling, • Define success metrics, track usage, engagement, and learning outcomes to measure impact., • Communicate roadmap progress and product vision clearly to internal and external stakeholders., • Enable True Customization & Interactivity, • Design systems for simple, engaging interactivity—such as click-to-reveals, image overlays, and visual effects., • Ensure creators can craft engaging, visually expressive learning moments with ease and confidence., • Integrate Seamlessly Across Rise, • Shape the visual editor experience and the full range of outputs while ensuring Custom Block fits naturally within the Rise authoring experience., • Collaborate with other product teams to maintain consistency, support content reusability, and deliver a unified course-building workflow., • Shape AI-Augmented Design Workflows, • Define how AI can enhance the creation process in Custom Block—helping users generate layouts, apply visual styling, or build content faster through smart, intuitive assistance., • 8+ years of product management experience, including ownership of creative tools, presentation platforms, or interactive authoring systems., • A proven track record of building experiences that support visual storytelling and learner interactivity., • Deep empathy for course creators and a strong grasp of how other design tools are used in learning workflows today., • Familiarity with component-based design systems, drag-and-drop interfaces, or no-code platforms., • Fluency in continuous discovery practices and the ability to distill insight into action., • Strong communication, collaboration, and cross-functional leadership skills., • Experience with platforms like Figma, Canva, Genially, or Webflow., • Background in learning design, EdTech, or instructional design., • Understanding of accessibility and compliance for interactive content.

About Us: Wrapbook is a smart, intuitive platform that makes production payroll and accounting easier, faster, and more secure. We provide a unified payroll platform that seamlessly connects your entire team—production, accounting, cast, and crew—all in one place. Wrapbook empowers production teams to manage projects, pay cast and crew, track expenses, and generate data-driven insights, while enabling workers to manage timecards, track pay, and onboard to new projects from any device. Wrapbook brings clarity and dependability to production payroll, while increasing the productivity of your whole team. Trusted by companies of all sizes, Wrapbook powers payroll for some of the industry’s top production companies, including SMUGGLER, Tuff, and GhostRobot. Our growing team of 250+ people across the USA and Canada, including entertainment and technology experts from SAG-AFTRA, DGA, IATSE, Teamsters, Amazon, Microsoft, Facebook, and more. Wrapbook is backed by top-tier investors, including Jeffrey Katzenberg’s WndrCo, Andreessen Horowitz, and A* Capital. We have raised $130M and are in a strong financial position. The Opportunity – Customer Support Specialist III (Remote - US) We are looking for an enthusiastic Customer Support Specialist III to join our Support organization. In this role, you’ll ensure our crew members and client users have their product questions answered and technical issues resolved quickly, accurately, and with care. Customer Support Specialist IIIs at Wrapbook work across a range of case types—from high-volume, repeatable issues to complex, high-context production scenarios. Depending on business needs and your strengths, you may be aligned to a team focused on Worker users and scaled support (Express Desk) or a team focused on non-Worker users and high-touch, relationship-driven support (Partnership Team). In all cases, you’ll play a critical role in ensuring payees are compensated compliantly and on time, while delivering a concierge-quality support experience. What you’ll do * Own a portfolio of cases and inbound interactions (email, live chat, and phone via Salesforce), serving as the primary point of contact from first touch through resolution for crew members and client users. * Diagnose and troubleshoot product behaviors and production workflows: investigate issues, reproduce bugs, identify root cause, and advise on next steps or workarounds. * Manage your case backlog with clear ownership and urgency: prioritize work by customer impact, SLA, and escalation risk; proactively follow up internally and externally until issues are fully resolved. * Partner closely with Customer Success, Payroll Ops, Product, and Engineering to resolve customer issues, translating customer context into actionable technical detail. * Identify trends and product gaps: log high-quality bug reports and product requests in Linear (or similar tools), including replication steps and business impact. * Escalate urgent or production-critical issues via PagerDuty or established escalation channels and help coordinate cross-functional response through resolution. * Deliver a concierge support experience: adapt communication style to the customer and situation, explain solutions clearly, and anticipate follow-up needs. * Contribute to team knowledge and operational excellence by creating and maintaining SOPs, templates, troubleshooting guides, and other internal documentation. * Support continuous improvement efforts by sharing best practices, surfacing opportunities for workflow optimization, deflection, or automation, and incorporating QA feedback into your day-to-day work. * Mentor and support junior teammates as needed through case guidance, escalation support, and modeling strong customer judgment and communication. What you’ll have * 2+ years of experience in customer support, technical support, or an administrative role supporting film and television production (or equivalent B2B SaaS experience). * Strong knowledge of Film & Television production workflows; Production Accounting or payroll experience is highly valued. * Confidence communicating with customers via phone, email, and live chat, including comfort being on the phone for extended periods when needed. * Excellent written communication skills, with the ability to document customer issues clearly and create effective internal tickets and documentation. * Proven troubleshooting and problem-solving skills, with a habit of researching, validating, and understanding solutions before communicating them. * Demonstrated ability to manage a case queue responsibly, multitask across multiple issues, and prioritize effectively in a fast-paced environment. * Comfort working in an early-stage, high-growth company where priorities evolve and adaptability matters. * Experience collaborating cross-functionally and a genuine enjoyment of working with others to achieve shared outcomes. * Familiarity with tools such as Salesforce, Linear (or similar bug tracking tools), PagerDuty, Slack, and Notion (or the ability to learn them quickly). Nice to have * Motion Picture Union Payroll experience. * Experience supporting high-volume case environments or complex, high-sensitivity customer scenarios. * Experience creating or maintaining SOPs, workflows, or training materials for support teams. * Experience identifying deflection opportunities, improving self-serve resources, or contributing to automation initiatives. * Experience contributing to QA programs, mentoring junior support staff, or supporting team enablement. * Experience creating operating procedures or content for AI-powered support tools. Why Join Us At Wrapbook, creativity meets technology — and not just in the product. In addition to a competitive salary and all the benefits you can expect from a fast-growing technology company, you’ll get access to a team of creative problem solvers and the chance to see your contributions make large impacts. Benefits include: * Unlimited Paid Time Off * Work from anywhere in Canada and USA * Health and Dental benefits * Up to $1,500 USD/ $2,025 CAD towards IT set up for your home * Up to 2% matching RRSP / 401K * Learning and Development opportunities * Up to $50 USD/ $67.50 CAD towards Internet/Cell phone service Our Pledge to Fostering an Inclusive and Safe Workplace: Wrapbook pledges to be a harassment- and discrimination-free space for everyone, regardless of age, disability, ethnicity, gender identity or expression, nationality, neurotype, personal appearance, political affiliation, professional background, race, religion, or sexual identity or orientation. Apply Now Have we got your attention? Submit your application today and a member of our Talent team will be in touch with you shortly! #LI-Remote

About Lyra Health Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. About the Role: Lyra Health is looking for a Sr. Customer Success Manager II who is energized by engaging with customers, building relationships, and delivering results. You should be highly organized, detail-oriented, and resourceful. This role will be a great fit for you if you are a doer, who is passionate about making a difference, comfortable with ambiguity, and is naturally collaborative. This role can be carried out from our Burlingame, CA headquarters, hybrid, or fully remote/virtually. Remote candidates must be physically located within the United States. • Serve as the primary relationship owner for our Major/Key segment employer customers (30,000+ lives), maintaining regular contact with the customers’ benefits team members and other key stakeholders, • Partner with marketing to develop and deliver engaging campaigns and workshops for your customers, • Produce and regularly communicate customer reports, • Collaborate internally with teams such as product, clinical, data science, legal, and others to effectively resolve customer requests and issues, • Contribute to product roadmap planning, providing an important customer and patient voice, and champion new product offerings with your customers, • Leave customers feeling supported and delighted after every interaction, such that they renew with Lyra each year, • 15+ years experience in implementation and/or customer success, ideally in the area of HR / Benefits / Healthcare with employers or other large groups, • Passion for mental health and changing the healthcare landscape, • Excellent communication skills-both verbal and written, with an emphasis on quickly gaining trust, • Ability to innovate and creatively solve problems in a highly collaborative manner, • Strong project management skills and a demonstrated ability to work successfully on cross-functional teams, • Ability to prioritize and balance multiple customers, • Willingness to travel (10%), • Diversity, equity, inclusion, and belonging (DEIB) at Lyra is essential to the way we deliver culturally responsive care, build and manage our provider network, and support holistic efforts to strengthen DEIB in workplaces around the world—including our own.

About the role: Connected Asset Maintenance (CAM) is one of Samsara’s fastest-growing software bets: a brand-new product area focused on transforming asset and fleet maintenance from reactive, paper-based workflows into AI-driven, predictive maintenance programs. We’re building a modern platform that uses rich IoT and telematics data, intuitive interfaces, and centralized workflows to help customers reduce downtime, extend asset life, and run more efficient operations. We are seeking a Staff Software Engineer to serve as a technical anchor for CAM. In this role, you will lead the design and evolution of our predictive maintenance platform, partnering closely with product, data science/ML, design, and customers to build and scale high-impact capabilities for our customers. You’ll be responsible for shaping the architecture for ML-powered features — from time-series modeling and data pipelines to APIs and customer-facing workflows — and for raising the engineering bar across the team. This role is remote and open to candidates residing in the US. Relocation assistance will not be provided for this role. You should apply if: • You want to impact the industries that run our world: The software, firmware, and hardware you build will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely., • You want to build for scale: With over 2.3 million IoT devices deployed to our global customers, you will work on a range of new and mature technologies driving scalable innovation for customers across industries driving the world's physical operations., • You are a life-long learner: We have ambitious goals. Every Samsarian has a growth mindset as we work with a wide range of technologies, challenges, and customers that push us to learn on the go., • You believe customers are more than a number: Samsara engineers enjoy a rare closeness to the end user and you will have the opportunity to participate in customer interviews, collaborate with customer success and product managers, and use metrics to ensure our work is translating into better customer outcomes., • You are a team player: Working on our Samsara Engineering teams requires a mix of independent effort and collaboration. Motivated by our mission, we’re all racing toward our connected operations vision, and we intend to win—together. In this role, you will: • Define and drive the technical strategy for CAM’s predictive maintenance platform, including architecture for data ingestion, feature engineering, model serving, and customer-facing workflows., • Lead the design and implementation of new predictive models and data products, working closely with ML/data partners to move from proof-of-concept to robust, monitored, and continuously improving production systems., • Own and evolve large-scale, distributed systems that process high-volume time-series and event data from Samsara devices and third-party sources, ensuring reliability, performance, and cost efficiency as we grow., • Collaborate across the stack (backend, web, and potentially mobile) to deliver end-to-end features—APIs, data models, business logic, and intuitive UI flows—that bring predictive insights into day-to-day maintenance workflows., • Partner with product, design, and customer-facing teams to define the roadmap, translate ambiguous business problems into clear technical projects, and measure the impact of what we ship (e.g., reduced breakdowns, fewer emergency repairs, improved shop throughput)., • Mentor and multiply other engineers on the team through code reviews, design reviews, technical coaching, and by setting high standards for quality, reliability, and velocity. Minimum requirements for the role: • Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience., • 8+ years of experience in software design and development, including building and operating production systems at scale., • 3+ years building data-intensive or ML-backed products, such as forecasting systems, anomaly detection, recommendation systems, or other high-complexity predictive models (e.g., in fintech, health, reliability, or similar domains)., • Strong programming fundamentals and deep proficiency in Python for backend and data/ML-related services., • Experience designing and operating distributed systems or large-scale microservices (e.g., event-driven architectures, time-series storage, streaming or batch data pipelines)., • Demonstrated experience leading cross-team or cross-org projects from inception through rollout, including managing ambiguity, driving alignment, and delivering measurable business impact., • Strong communication skills and the ability to translate between technical and non-technical stakeholders, especially when discussing trade-offs around reliability, performance, and model accuracy. Proven ability to "sit with the customer" to deeply understand operational pain points, translating vague real-world maintenance challenges into high-impact technical requirements and intuitive AI-driven products. An ideal candidate also has: • Master’s degree in Computer Science + Artificial Intelligence., • Expertise with time-series data and forecasting techniques, including feature engineering, evaluation, and productionization for predictive maintenance or similar use cases., • Hands-on experience with MLOps practices and tooling (e.g., model deployment, monitoring, versioning, experimentation platforms) in partnership with data/ML teams., • Experience with full-stack development using technologies such as Go, TypeScript/JavaScript, React, GraphQL, or similar modern stacks in large-scale SaaS applications., • Background working with industrial, fleet, or equipment data (e.g., telematics, fault codes, work orders, inspections) and an interest in learning the maintenance domain in depth., • Proven track record of mentoring senior engineers and influencing engineering culture, standards, and best practices beyond a single team.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. What you get to do in this role: • Guide product strategy that sets us up for success as we look to grow to $10B+ in revenue, • Communicate product priorities, • Work with multiple teams to guide projects through development and bring high-quality products to life, • Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction, • Work with multiple teams, • Think strategically, learn fast and communicate with impact., • Develop multi-mode communications that convey a clear understanding of the needs of different audiences To be successful in this role you have: • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry., • 0-2 years of software product management experience, • The discipline to focus on high impact activities, • Experience defining and capturing product requirements and transforming them into a product roadmap, • Deep curiosity about customer needs, and desire in building customer relationships and delivering customer-centric solutions FD21 Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. ___. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ___ or assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

About YipitData YipitData is the market-leading data and analytics firm. We analyze billions of data points every day to provide accurate, detailed insights across industries, including consumer brands, technology, software, and healthcare. Our insights team uses proprietary technology to identify, license, clean, and analyze the data that many of the world’s largest investment funds and corporations depend on. We raised $475M from The Carlyle Group at a valuation over $1B, further accelerating our growth and market impact. We have been recognized multiple times as one of Inc’s Best Workplaces. As a fast-growing company backed by The Carlyle Group and Norwest Venture Partners, YipitData is driven by a people-first culture rooted in mastery, ownership, and transparency.With offices in New York, Austin, Miami, Denver, Mountain View, Seattle, Hong Kong, Shanghai, Beijing, Guangzhou, and Singapore, we continue to expand our reach and impact across global markets. About SpendHound: • ___ is a 100% free software renewal management platform and service recently launched by the research firm YipitData. (See this___ from SpendHound’s Senior Product Manager!), • SpendHound is the single source of truth for companies’ renewal information and includes:, • A comprehensive view of all software applications used with annual contract values, auto-renewal information, renewal dates, license counts, and more, • An invoice and contract management system for companies to store their invoices and contracts, • Renewal reminders through email and Slack so companies never miss upcoming software renewals, • Free advice from procurement experts to discuss price benchmarking insights and negotiation strategies for any upcoming renewals, • Companies use the SpendHound platform and procurement expert service to save time and money on their software renewals. SpendHound is free for customers because customer data is de-identified, aggregated with other panelists, and used as part of YipitData market research (___). Why You Should Apply NOW: • Be a part of a high-impact team building industry-defining B2B software., • Competitive salary, equity, and benefits package., • Remote-friendly and flexible work culture. About The Role: At YipitData, we are on a mission to help Finance teams gain real-time visibility and control over their cloud costs. As organizations scale their cloud infrastructure, managing expenses efficiently becomes crucial. Our platform simplifies cloud cost tracking and provides actionable insights—empowering Finance teams to make data-driven financial decisions. We are looking for a Product Manager to lead the development of our Finance team-centric cloud cost management platform. You will define the product vision, collaborate with engineering and design teams, and work closely with customers to build an intuitive and data-driven cloud cost intelligence solution. This role is ideal for someone passionate about cloud infrastructure, FinOps, and data analytics. We expect East Coast work hours. As Our Product Manager, You Will: • Product Strategy & Vision: Define and drive the vision, strategy, and roadmap for cloud cost visibility and reporting features., • Market & User Research: Conduct user interviews, analyze customer feedback, and study market trends to identify opportunities for product enhancements., • Feature Development: Work closely with engineering and design teams to build a seamless, intuitive, and scalable cloud cost management platform., • Data & Analytics: Define key product metrics and work with data teams to surface insights that help users optimize cloud spending., • Integrations & Partnerships: Develop integrations with major cloud providers (AWS, Azure, Google Cloud) and related data platforms., • Go-to-Market (GTM) Strategy: Partner with sales, marketing, and customer success teams to launch and scale the product effectively., • Customer Advocacy: Act as the voice of the customer, ensuring product decisions align with real user needs and business objectives. You Are Likely To Succeed If: • 3 years in product management, technical skills in cloud infrastructure (AWS, Azure), FinOps, SaaS, or developer-focused tools, and AI features., • Ability to work closely with engineers and understand cloud architecture, APIs, AI features, and data analytics., • Strong ability to translate customer pain points into impactful product features., • Comfortable analyzing data, defining KPIs, and using insights to guide product decisions., • Strong ability to work cross-functionally with engineering, design, and GTM teams., • Ability to thrive in a fast-paced, iterative environment and drive projects from concept to launch. Nice To Have: • Previous experience with B2B companies., • Experience with AWS, Azure, GCP, IA-related features, or similar tools., • Interest/Curiosity in coding., • Understanding of cloud security and compliance considerations., • Familiarity with SQL, data visualization tools, or basic coding knowledge. What We Offer: Our compensation package includes comprehensive benefits, perks, and a competitive salary: • We care about your personal life, and we mean it. We offer flexible work hours, flexible vacation, a generous 401K match, parental leave, team events, wellness budget, learning reimbursement, and more!, • Your growth at YipitData is determined by the impact that you are making, not by tenure, unnecessary facetime, or office politics. Everyone at YipitData is empowered to learn, self-improve, and master their skills in an environment focused on ownership, respect, and trust. See more on our high-impact, high-opportunity work environment above!, • The annual base salary for this position is anticipated to be up to $150,000. In addition, the role includes a 10% variable commission, bringing the estimated on-target earnings (OTE) to approximately $165,000., • The compensation package also includes equity. This role may be performed fully remotely within the United States. Please note that our US headquarters are located in NYC. We also have office hubs in Austin, Miami, and Mountain View. If the remote work is performed outside of these offices, income may be subject to New York State tax withholding. Please note that for this position, we are not able to consider candidates who currently or in the future will require visa sponsorship. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity employer.

Senior Product Manager I Location: Remote, USA Compensation: $138,000.00-$172,250.00 Benefits Offered: Vision, Medical, Life, Dental, 401K (Range applies to US candidates only) + Benefits/Variable Comp/Equity - Range may vary based on experience. Employment Type: Full-Time Summary OneStream is looking for product champions to enthusiastically drive innovation that keeps pace with our industry-leading growth and achieves 100% customer success. As a OneStream Senior Product Manager, you will be identifying potential product usability features through stakeholder feedback, drafting product requirements, working closely with other product managers, developers, and quality analysts during the build cycle and assisting in the development of documentation and training materials to enable internal and external stakeholders to sell, position, implement and support the OneStream Platform. Primary Duties and Responsibilities • Determine product priorities through interaction with internal and external stakeholders. Become the “voice of the customer” as it relates to making OneStream easy to use for our end users and easy to manage for administrators., • Serve as the product owner for multiple solutions or features and main point of contact for the solutions/features throughout the organization., • Lead the strategy, tactics, and delivery timelines for a product areas., • Lead customer focus groups through technical understanding of product features and capabilities., • Proactively explores innovation opportunities driven by technology, customer needs, and competing market., • Help create, define, and refine product processes., • Conduct research to identify customer needs, competitor analysis, and market gaps., • Provide guidance to Business Analysts for when creating acceptance criteria and test plans by sharing knowledge to Business Analyst., • Create prototypes without assistance to enable Engineering's understanding of requirements., • Deeply immersed in the full development lifecycle all the way to general availability, intermingling with developers, quality analysts and others., • Continuous hands-on learning of OneStream’s comprehensive, unified CPM platform as you strive to expand your current OneStream expertise., • Consistently research ways to improve monitoring, discover issues, and deliver better value to the customer., • Must be hands-on and willing to deeply learn the OneStream product and related MarketPlace solutions., • Mentor junior team members in areas of expertise of the OneStream product., • Drafts strategy and product updates for leadership team., • Sound communication and presentation skills to effectively explain and demonstrate how product concepts impact customer requirements., • Develop and deliver documentation and training materials to inform relevant stakeholders on new features. Enable and educate Presales, Sales, and Marketing on new offerings., • Coordinate with Marketing and Presales team members to showcase new features in marketing and sales materials. Required Education and Experience • Bachelor's degree or equivalent in Accounting, Finance, Business, Information Technology or similar., • 10 years of experience that includes Corporate Performance Management (CPM) Product Management, solutions delivery, business analysis, training, and documentation management., • Experience with CPM domain: Financial modeling, data integration, consolidation, reporting, budgeting, forecasting, and planning., • Experience working in an Agile environment., • Knowledge of object-oriented languages such as Java and C++., • Hands-on technical experience with CPM applications, such as financial model and metadata design, data integration, dashboards, graphs, and report authoring., • Ability to analyze and communicate technical issues, lead discussions, and influence decisions., • Experience with CPM applications such as:, • OneStream, • Oracle Hyperion, • SAP, • Other CPM solutions Preferred Education and Experience • Experience in building enterprise software solutions., • Experience using Jira, Confluence, Office 365, and Microsoft Visio., • Experience with Visio, Draw.io, Lucidchart or any other flow chart software., • Strong understanding of accounting terms and systems., • Product Manager Certification (PMC) a plus, experience with CPM applications a plus., • CPA or related finance, including Big 4, experience a plus. Knowledge, Skills, and Abilities • Ability to effectively communicate across the organization with cross-functional team members., • Takes initiative to learn new technologies and product processes to share with the organization., • Excellent organizational skills and ability to multitask., • Deep understanding of competitors, including their features and roadmap strategy., • Ability to follow established processes., • Excellent understanding of OneStream user personas., • Proactively takes on new tasks and assignments., • Ability to achieve all expected deliverables on time and with a high level of quality with little supervision., • Strong user of Microsoft tools such as Excel and Visio with exposure to SQL Server and VB.NET or similar., • Ability to analyze and communicate technical issues, lead discussions, and influence decisions., • Excellent listening, verbal, public speaking, and written communication skills., • Foundational understanding of Commercial Software Lifecycle. Who We Are OneStream is how today’s Finance teams can go beyond just reporting on the past and Take Finance Further™ by steering the business to the future. It’s the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit ___. Why Join The OneStream Team • Transparency around corporate structure, salary, and benefits., • Core value of customer success., • Variety of project work. (not industry-specific), • Strong culture and camaraderie., • Multiple training opportunities. Benefits at OneStream OneStream employees are passionate, hardworking individuals who go above and beyond to keep our customers happy and follow through on our mission statement. They consistently deliver the best and in turn, we make every effort to keep them cared for and happy. A sample of the benefits we provide are: • Excellent Medical Plan., • Dental & Vision Insurance., • Life Insurance., • Short & Long Term Disability., • Vacation Time., • Paid Holidays., • Professional Development., • Retirement Plan. All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship. OneStream is an Equal Opportunity Employer. #LI-Remote #LI-KA1

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: The Director of Customer Success leads a high-performing organization that drives value realization, retention, and expansion across customers. This executive owns the end-to-end post‑sales customer lifecycle-from onboarding through to renewal-ensuring operational excellence and measurable ROI aligned to vertical specific priorities (e.g., risk & compliance, operational efficiency, customer experience, and data security). You will build the vertical strategy for a portfolio of complex enterprise accounts, partnering cross-functionally with Sales, Operations, Product, Customer Care, and Marketing to deliver exceptional customer outcomes and sustainable revenue growth. While the role is 100% remote there will be up to 25% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Strategy & Leadership • Define and execute the vertical CS strategy, segmented by sub-vertical and customer tier, • Build, scale, and mentor a diverse team of Customer Success Managers and Directors., • Establish a value framework with finance-relevant KPIs, outcome maps, and executive communications (QBRs)., • Ensure successful onboarding and time-to-value with robust project governance for complex, multi-stakeholder programs., • Drive QBR cadence with key stakeholders; communicate value tied to business cases and regulatory imperatives., • Drive adoption, maturity, and expansion through structured success plans, territory maps and executive sponsorship programs., • Build customer advocacy (references, case studies, advisory boards) aligned to the finance ecosystem.Cross-Functional Partnerships, • Partner with Product on voice-of-customer, roadmap validation, beta programs, and finance-grade features (security, reporting, controls)., • Partner with Implementation teams for onboarding, reduce time-to-value, and ensure high-quality project delivery., • Align with Sales teams on expansion strategies, whitespace analysis, commercial alignment, and account plans., • Collaborate with Support and Engineering on incident management, major incident communications, and reliability narratives.Operational Excellence, • Design and operationalize a CS operating model: segmentation, coverage, health scoring, success planning, QBR templates, renewals forecast, and escalation paths., • Bachelor's Degree or equivalent (MBA optional but preferred), • 3+ years of related experience in Account Management, • 2+ Years of organizational leadership experience, • 5+ years of experience managing accounts valued at over $500k (significant company experience managing complex, high-value accounts), • Ability to manage and lead during times of change and organizational transformation, • Understanding how to work growth businesses in a competitive environment, • Excellent tactical execution skills, • Strong sense of process and the ability to innovate on process tools and conventions, • Ability to craft detailed, well-written communications and proposal, • Maintain a high emphasis on teamwork, collaboration, and process innovation, • Ability to influence others through strong verbal and written communication, • Strategic mindset: self-directed, organized, analytical, and have excellent problem analysis/problem-solving skills, • Ability to build relationships, communicate effectively throughout an organization, influence, negotiate, and establish mutually agreeable expectations, • Diligent, resourceful, versatile, and able to multitaskWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! More About Our Values Code, • Honor Honesty, Consistency, and Responsibility: Do the right thing, • Cultivate an environment of dignity: Show respect for the individual, • Take an Outside-In approach: Put the client first, • Think out-of-the-box: Innovate and create The salary range for this position is approximately $130-150K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. #LI-LR1 United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Who we are Zus is a shared health data platform designed to accelerate healthcare data interoperability by providing easy-to-use patient data via API, embedded components, and direct EHR integrations. Founded in 2021 by Jonathan Bush, co-founder and former CEO of athenahealth, Zus partners with HIEs and other data networks to aggregate patient clinical history and then translates that history into user-friendly information at the point of care. Zus's mission is to catalyze healthcare's greatest inventors by maximizing the value of patient insights - so that they can build up, not around. What we’re looking for We are seeking a Director, Solution & Forward Deployed Engineering to lead the technical delivery of the Zus platform and help customers successfully connect their systems, data, and applications to Zus. Reporting to the Head of Customer Success & Delivery, this role will own how customers integrate with the Zus platform. They’ll be responsible for ensuring healthcare organizations and digital health builders can reliably ingest data, connect EHR systems, and deploy applications powered by Zus APIs. This leader will oversee teams responsible for forward deployment engineering, and technical enablement, working closely with customer engineering teams to integrate Zus into production environments and connect to data networks. You will guide customers through the complexity of healthcare interoperability, helping them translate real-world workflows into scalable integrations built on Zus. This is a hands-on player-coach role. You will lead the team while also personally engaging in complex implementations, architecture discussions, and customer deployments. You will champion the use of AI tools, automation frameworks, and reusable integration patterns to dramatically improve how quickly and reliably customers connect to the Zus platform. The ideal candidate combines deep experience in healthcare interoperability, enterprise software implementations, API platforms, and AI-enabled engineering workflows with the leadership skills required to scale a delivery organization. Key responsibilities • Develop career paths, performance expectations, and development plans for the team to ensure excellent execution of goals, • Ensure consistent, high-quality execution across multiple concurrent enterprise implementations, • Establish best practices for onboarding, implementation, integration, and go-live readiness, • Set customers up for success across multiple different high priority use cases, • Ensure customers achieve rapid time-to-value from the Zus platform, • Personally engage on strategic or technically complex customer deployments, • Guide integrations involving FHIR, HL7, CCD, APIs, SFTP pipelines, and EHR platforms, • Troubleshoot complex interoperability and data pipeline issues, • Work directly with engineering teams to deploy and operationalize Zus products, • Serve as a trusted technical advisor to customer technical and operational stakeholders, • Support customers in building production-grade applications and workflows on top of Zus APIs, • Help customers operationalize clinical and operational data across care delivery workflows, • Lead the development of reference architectures and deployment patterns, • Identify integration opportunities that accelerate product adoption and expansion, • Oversee technical onboarding and training programs for new customers, • Enable customer engineering and product teams to effectively build on the Zus platform, • Develop documentation, workshops, and enablement resources for technical users, • Lead the adoption of AI tools and automation frameworks across the delivery organization, • Identify opportunities to automate manual implementation work using LLMs, scripting, and developer tooling, • Develop reusable automation patterns for all parts of the Zus ecosystem, • Help customers leverage Zus data to power AI-enabled workflows and analytics applications, • Translate customer implementation patterns into platform improvement, • Participate in technical discussions to find reusable integration patterns that can be embedded directly into the Zus platform, • Communicate customer needs to the Product & Engineering teams, • 10+ years of experience in technical implementation, solutions engineering, systems integration, or professional services leadership, preferably in healthtech, SaaS, or enterprise software, • Proven experience leading customer-facing teams and scaling implementation or professional services functions, • Deep expertise in healthcare data interoperability, including FHIR, HL7, CCD, and EHR integrations, • Strong understanding of APIs, data ingestion pipelines (ETL, JSON, CSV), and modern data platforms (e.g., Snowflake), • Experience designing scalable implementation frameworks and reusable integration patterns, • Familiarity with secure environments and compliance frameworks (HIPAA, SOC 2), • Executive presence and the ability to build trust with both technical and non-technical stakeholders, • Strong strategic thinking paired with a willingness to dive into complex technical or delivery challenges when needed, • A self-starter mindset and comfort operating in a fast-paced, evolving startup environment, • Passion for improving healthcare through better access to and use of data, • Willingness to travel up to ~25% for customer engagements, industry events, and company meetings While we're a remote first company, this person will need to travel for internal and external meetings. Likely a few times per month.We will offer you…

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. As a Sr. Software Engineer you will be a member of our Global Cloud Services organization. In this challenging role, you will have the opportunity to build next generation customer facing cloud Observability tools. You will also work cross functionally with multiple teams on the design, architecture and implementation of our Observability platform with the focus on AI powered UX that enables self-service monitoring for our customers. This role requires the candidate to spend 90% of time on UI development and 10% on backend development. What you get to do in this role: • Design and develop scalable, maintainable, and reusable software components with a strong emphasis on performance and reliability., • Collaborate with product managers to translate requirements into well-architected solutions, owning features from design through delivery, • Build intuitive and extensible user experiences using modern UI frameworks, ensuring flexibility for customer-specific needs., • Contribute to the design and implementation of new products and features while enhancing existing product capabilities., • Integrate automated testing into development workflows to ensure consistent quality across releases., • Participate in design and code reviews ensuring best practices in performance, maintainability, and testability., • Develop comprehensive test strategies covering functional, regression, integration and performance aspects, • Foster a culture of continuous learning and improvement by sharing best practices in engineering and quality Write clean, maintainable, and modular code by applying best practices in software architecture and engineering and leverage AI-assisted design and development tools to accelerate implementation and enforce consistency across the codebase. Own the End-to-End Software Development Lifecycle (SDLC) • Collaborate closely with product owners to gather detailed requirements and translate them into technical solutions., • Embedding intelligent capabilities such as automation, personalization, and predictive insights into the core of the user experience., • Act as a mentor to peers and junior engineers by sharing AI/ML and software engineering knowledge through code reviews, design sessions, and technical discussions. To be successful in this role you have: • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry., • Proven experience designing and delivering AI-powered user experiences, including conversation design, LLM integration, prompt engineering, and retrieval-augmented generation (RAG)., • 1+ years of integrating Copliot/windsurf (or equivalent), • 5+ years of experience in software engineering, with a track record of delivering high-quality products + reviews risks with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience., • Strong knowledge of UX principles (human-centered design, trust, transparency, error recovery) and ability to apply them to autonomous and semi-autonomous AI agents., • Deep knowledge of Javscript, AJAX, JSON, HTML, XML, CSS, REST, High charts and associated frameworks, • Passion for evaluating root causes with LLMs and problem solving, domain expertise preferred, • Strong skills in Java and related frameworks, • Strong skills in CI/CD pipelines, containerization (Kubernetes, Docker), and cloud-native deployments using AI-assisted tools, • Strong in query language - SQL, Prometheus Query Language, • Preferred: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry., • Excellent troubleshooting, debugging, and performance optimization skills in distributed and enterprise environments., • Strong collaboration and stakeholder communication skills, with the ability to influence product direction and champion AI-first design principles., • Preferred: Hands-on expertise with AI orchestration frameworks and building workflows for agentic or multi-agent systems., • Development experiences on the ServiceNow Platform is a big plus., • Proficiency in Python, Java, or similar object-oriented languages., • Experience with modern front-end frameworks such as Angular, React, or Vue., • Strong knowledge of data structures, algorithms, object-oriented design, design patterns, and performance optimization, • Familiarity with automated testing frameworks (e.g., JUnit, Selenium, TestNG) and integrating tests into CI/CD pipelines, • Understanding software quality principles including reliability, observability, and production readiness., • Ability to troubleshoot complex systems and optimize performance across the stack., • Experience with AI-powered tools or workflows, including validation of datasets, model predictions, and inference consistency., • Build and deliver high-impact software that powers digital experiences for millions of users., • Collaborate in a culture that values craftsmanship, quality, and innovation., • Work symbiotically with AI and automation tools that enhance engineering excellence and drive product reliability., • Be part of a culture that encourages innovation, continuous learning, and shared success. GCS-23 For positions in this location, we offer a base pay of $128,900 - $219,100, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. ___. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ___for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Location: Remote Working Hours: US Central Time (8:30 AM – 5:30 PM CST) Salary: $3,500 – $4,500/month base + performance bonuses (OTE ~$5,000+/month) Cavenaugh is a fast-growing lead generation marketing agency helping home service businesses scale their revenue through digital marketing. Our core services include: • Facebook Advertising, • Google Ads, • SEO, • Website Design, • Electricians, • Roofers, • Plumbers, • HVAC companies, • Serve as the main point of contact for client accounts, • Conduct weekly or bi-weekly strategy calls with clients, • Maintain proactive communication via calls, messaging, and updates, • Ensure clients clearly understand campaign performance and results, • Analyze marketing performance across:, • Facebook Ads, • Google Ads, • SEO, • Translate marketing data into clear, actionable insights for clients, • Provide strategic recommendations to improve campaign performance, • Own client satisfaction, retention, and relationship growth, • Proactively address issues and prevent churn, • Identify upsell opportunities when appropriate, • Deliver customized performance reports to clients, • Clearly explain campaign metrics and ROI, • Coordinate with the fulfillment team to ensure deliverables are completed, • Collect client testimonials, referrals, and Google reviews, • Maintain strong long-term client partnerships We are looking for candidates who already have hands-on digital marketing and client management experience. Requirements: • 2–4 years experience in:, • Customer Success, • Account Management, • Client Strategy, • Digital Marketing Agency roles, • Strong understanding of:, • Facebook Ads, • Google Ads, • SEO, • Experience managing client relationships in an agency environment, • Ability to analyze marketing results and communicate strategy, • Excellent verbal communication, • Strong client relationship management, • Strategic thinking and problem solving, • Ability to lead client calls and hold structure, • High ownership and accountability, • Ability to manage multiple client accounts simultaneously, • GoHighLevel – CRM & client communication, • Slack – internal communication, • ClickUp – task and project management, • Fully remote work environment, • Fast-growing digital marketing agency, • Opportunity to work closely with leadership, • Clear path to leadership roles, • Performance-based compensation

288678 The HubSpot Product team is passionate about building tools that help businesses market, sell, serve their customers, and ultimately grow better. We build for more than 250,000 customers in over 120 countries around the world. Our team has scaled rapidly over the past few years, and our need for adaptable and remarkable product leaders has grown in kind. Our product leaders have a few things in common: they are strong visionaries with previous success in defining a strategic roadmap, working with their team to solve real customer problems, and positioning products in the market successfully. They are able to work autonomously, lead with psychological safety, and grow a team into more than the sum of its parts. We are looking for a Group Product Manager to lead our Data Platform & Context product group. This team is responsible for building the foundational systems that power how data is structured, connected, and transformed into usable context across HubSpot. As AI becomes central to CRM workflows, this platform is evolving into the context layer that powers all AI agents, automation, and customer experiences across HubSpot. You will lead a group of teams building the infrastructure and experiences that allow HubSpot products, integrations, and AI agents to reliably access, reason over, and act on customer data. This includes both structured systems (objects, APIs, query engines) and unstructured pipelines (conversations, events, signals) that together enable intelligent workflows across the platform. This GPM role will be responsible for leading a growing team of PMs focused on enabling marketers, sales reps, customer success teams, and developers to work with complete, connected, and actionable customer data. These teams include: • Data Foundations (Objects, Metadata, APIs) - Core systems that define how customer data is structured, stored, and accessed across HubSpot., • Query & Data Access (SQL, Query Frameworks, Event Pipelines) - Systems that enable reliable, scalable querying and real-time data access for both internal teams and external developers., • Unstructured Data & Signals (Conversations, Events, Content) - Pipelines that transform raw interactions into usable signals for segmentation, reporting, and AI workflows., • Context & Data Agent Platform - Systems that unify enrichment, intent, and research signals into a single context layer that powers downstream agents and product experiences. The Data Platform & Context group is a critical part of HubSpot’s long-term strategy. As HubSpot evolves into an AI-first CRM, the ability to transform raw data into high-quality, reliable context becomes a key differentiator. This team is responsible for ensuring that every product, agent, and workflow across HubSpot is powered by accurate, complete, and continuously improving customer data. In this role, you will define how HubSpot: • builds a self-improving data and context layer, • enables AI agents to operate with high-quality signals, • creates a durable data moat through compounding customer interactions If you are excited about shaping the foundation of AI-powered CRM systems and leading teams that operate at the intersection of data, platform, and product experience, we want to talk to you. • Join a deeply product-led culture and shape one of HubSpot’s most strategic platform investments, • Define and drive the strategy and roadmap for HubSpot’s Data & Context platform, • Guide new product ideas from concept to launch across both platform and AI-driven experiences, • Partner closely with Engineering and UX to build scalable, intuitive, and developer-friendly systems, • Work across teams to ensure data and context power every product experience across HubSpot, • Use data to identify opportunities and drive high-impact platform and product improvements, • Influence executive-level strategy and shape HubSpot’s long-term AI and data direction, • Build and coach a high-performing team of Product Managers, • Foster a culture of ownership, clarity, and customer-centric thinking, • Create alignment across complex cross-functional teams, • Proven experience leading and growing product management teams at the GPM, Director, or equivalent level, • Deep experience building data platforms, infrastructure, or developer-facing products, • Strong understanding of data systems such as APIs, data models, metadata systems, query engines, and event-driven architectures, • Experience working with unstructured data, signals, and large-scale data pipelines, • Experience building or integrating AI-powered products and workflows, • Strong understanding of how data powers AI systems (training data, context building, inference, evaluation), • Familiarity with AI evaluation frameworks and improving model quality using real-world product signals, • Experience with growth initiatives, platform adoption, and usage-driven product ecosystems, • Strong communication and stakeholder alignment skills across product, engineering, and leadership, • Ability to balance platform investments with end-user product outcomes, • Passion for building products that combine technical depth with great user experience, • Proven ability to coach and develop product managers, • A collaborative mindset and commitment to building inclusive, high-performing teams Pay & Benefits The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons. ___ will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s ___. Benefits are also an important piece of your total compensation package. Explore the ___ HubSpot offers to help employees grow better. At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community. Annual Cash Compensation Range: $192,288 - $307,712 USD We know the ___ and___ can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us ___. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page ___. India Applicants: link to HubSpot India's equal opportunity policy ___. About HubSpot HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow. We’re building a company___. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too. Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world. Explore more: HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found ___. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's ___ for details on data processing and your rights.

Resource Innovations is seeking Senior Software Engineer to join our growing Software as a Service (SaaS) team. As a hands-on technical lead at Resource Innovations, you will be instrumental in the design, development and deployment of innovative cloud-based enterprise software used by leading Energy organizations. We are looking for candidates who want to work on things that make an impact on the world and are passionate about product craftsmanship. This is remote position requiring occasional in-person office meetings for candidates residing in one of the following metro areas Maison, WI, Chicago, IL, San Francisco CA, Phoenix AZ, Denver CO, or Salt Lake City. We require candidates to currently reside in the United States. We are not offering visa sponsorship or extensions for this position. Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change. Duties and Responsibilities • Lead the architecture and design of a scalable, efficient and secure SaaS product using Laravel, Vue.js and Tailwind CS, • Collaborate closely with cross-functional teams, including designers, project managers, and program teams to deliver on a Software SaaS Product that align with business and customer needs, • Ensure product adheres industry best practices in terms of performance, security, and scalability, with an emphasis on sustainability and energy efficiency, • Participate in code reviews, providing constructive feedback to peers and helping to elevate the overall quality of the codebase., • Mentor other software engineers and contribute to fostering a culture of continuous learning and innovation within the engineering team., • Debug and troubleshoot complex issues across the full stack of technologies to ensure optimal performance and a seamless user experience., • Stay current with emerging technologies and industry trends to recommend innovative solutions for future projects., • Engage in the full software development lifecycle, from requirement analysis to deployment and maintenance of the SaaS product., • Contribute to the strategic direction of software development within Resource Innovations, focusing on products that support energy efficiency and decarbonization efforts., • Other duties as assigned., • Expertise in PHP (8.x): Advanced understanding of object-oriented PHP, language features and best practices, • 10+ years of previous hands-on experience building software utilizing PHP frameworks, e.g. Laravel, • Building RESTful APIs - implementing various types of APIs that are stable and integrate with other services, • Familiarity with Laravel's architecture, features and functionality, • Knowledge of many of Laravel's ecosystem of tools, • 6+ years of previous experience building software utilizing Vue or similar JS frameworks, • Experience with typescript, • Building and designing single page applications using composition API, • Strong experience with state management and handling, • Component and modularized based design, • Understanding of various build tools (e.g. vite, npm), • Experience with leading the architecture, design and development of features for scalable SaaS platform, • Experience using problem solving skills without being afraid of diving in and working out a problem, • Proficient with Git and Git-based workflows, • Experience with AWS Cloud infrastructure management and Serverless environments, • Ability to work on deployment patterns found within Laravel's ecosystem, • Working with and interpreting cloud-based monitoring and alerting systems (e.g. New Relic, Cloudwatch), • Personal responsibility and self-motivation & flexibility to adapt and maintain productivity, features and stability, • Knowledge of working within an agile/scrum team-based environment to design, develop a Software SaaS product, • Experience writing with and working on testable and functional code including writing tests with Pest / PHPUnit Preferred skills, education and experience • Bachelor’s degree in computer science or related discipline, • Proven track record of developing SaaS based commercial software products, • Experience with Data Analytics, Reporting and Business Intelligence platforms Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change. Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work. Compensation & Benefits Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position. The compensation range for the base salary for this position is $100,000 - $144,000. In addition to base pay, employees may be eligible for a discretionary annual bonus. The stated salary represents the expected compensation for this position. Final compensation will be determined based on factors such as the candidate's experience, education and location. At Resource Innovations, we believe supporting our people is essential to delivering impact. We offer a comprehensive benefits package designed to promote health, financial security, and work-life balance. This includes three weeks of paid vacation annually, paid holidays, a 401(k) retirement plan with employer match, medical, dental and vision coverage, parental leave, an employee assistance program, commuter benefits, and additional supplemental offerings. Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre-employment drug screen may also be required. The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.

"OUR PEOPLE ARE OUR STRATEGY"We are growing and in need of a Remote Weighmaster for our 711 Materials, Inc. Facility. Come join a team with a great company culture that offers competitive wages and benefits!! We offer Paid Time Off, Medical, Dental, Vision Care Insurance. We offer a 401k program. A Pension Program, Life Insurance, AD&D and opportunities for growth and development. The Remote Weighmaster is responsible for accurately weighing and documenting materials, ensuring compliance with industry regulations and company policies. This role involves operating and maintaining weighing equipment, preparing reports, and collaborating with various departments to facilitate the smooth handling of materials. The Remote Weighmaster plays a critical role in maintaining the integrity of inventory records and supports the efficient operation of the department. Duties and responsibilities: • Responds to customer questions and concerns by phone to maintain good customer relations., • Communicate any customer, job site, mix quality, plant, and any other concerns and issues related to the business to the appropriate entity (i.e., sales, QC, operations, or management)., • Remotely Verifies material once loaded and remotely weighs trucks to ensure the correct quantity is shipped., • Computes accounts receivable to ensure the accuracy of cash sales and receipts., • Responsible for recording operating data on a form., • Responsible for reporting malfunctioning equipment and writing repair work orders., • Must have the ability to follow directions from a supervisor., • Must have the ability to appear for work on time. Attendance and detail-oriented are essential to this position. Required skills and qualifications:, • Must be highly dependable., • Telephone, keyboard, computer, and 10-key operator experience are a plus., • A high school diploma or equivalent is preferred., • One to two years of Weighmaster experience preferred, • Construction/transportation administrative experience is preferred., • Proficiency in Microsoft Office Suite and CRM software. AFFIRMATIVE ACTION STATEMENT:Applicants must be currently authorized to work in the United States.We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

At Sword, we’re building AI to heal billions and unlock humanity’s full potential. In doing so, we’re pioneering AI Care, a fundamentally new approach to healthcare built for medical reasoning, safety, and real-time treatment, not generic technology applied after the fact. As both a clinical-centric frontier AI lab and an applied AI platform, Sword is reimagining how care is delivered at scale, removing traditional barriers like appointments, waiting rooms, and stigma so more people can access the care they need—and ultimately get back to lives lived in full. Since 2020, Sword has expanded across physical therapy, women’s health, cardiometabolic, and mental health, and is now moving beyond the session to a fully AI-native, 24/7 care program that brings physical activity, therapeutic exercise, psychotherapy, nutrition, and behavior change into one connected experience. More than 700,000 members across three continents have completed over 10 million AI sessions, helping 1,000+ enterprise clients avoid more than $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies, 44+ patents, and more than $500 million raised from leading investors including Khosla Ventures, General Catalyst, and Founders Fund, Sword is defining a new standard for healthcare. Role The Enablement Coordinator at Sword Health will lead the strategic development and execution of comprehensive Customer Success enablement programs. This role is pivotal in equipping the Customer Success team with the tools, resources, and training necessary to enhance their effectiveness, shorten ramp time, and consistently achieve or surpass company goals.. The Enablement Coordinator will drive initiatives that unify global best practices, improve messaging accuracy, and support successful Customer Success methodologies across the organization, including hiring and development. AI Proficiency at Sword Health AI fluency is a core expectation at Sword Health. Every candidate is assessed against our three-level framework — be ready to share real examples of how AI is already part of how you work. * Explorer (Level 1) — Uses AI daily to boost personal productivity * Builder (Level 2) — Creates workflows and tools that elevate the whole team * Integrator (Level 3) — Embeds AI into products and processes at scale Every hire must demonstrate at least Level 1. The expected level will vary depending on the seniority of the role. * Lead the design and implementation of advanced training programs tailored to address specific knowledge and performance gaps within the Customer Success team. * Develop and execute a cohesive strategy for enablement, ensuring alignment with global best practices in positioning Sword Health throughout the customer lifecycle process. * Oversee the onboarding process for new hires, ensuring they are fully integrated and equipped with the necessary tools and knowledge. * Collaborate with Customer Success leadership to create and manage enablement projects, such as playbooks for managers, training tracks, and certification programs. * Analyze and track performance metrics to assess the effectiveness of enablement initiatives, making data-driven adjustments as needed. * Serve as a key liaison between Customer Success teams and other departments, fostering cross-functional collaboration to enhance overall team performance. * 8+ years of experience in Customer Success enablement, enterprise sales management, or a related field, with a proven track record of managing and delivering successful enablement projects from inception to completion. * Expertise in designing and implementing commercial training programs that drive measurable improvements in Customer Success readiness and performance. * Strong understanding of the Customer Success cycle, including common challenges and best practices. * Exceptional communication, presentation, and interpersonal skills, with the ability to influence and build relationships across all levels of the organization. * Proven ability to analyze performance data and translate insights into actionable strategies. * Demonstrated experience in leading cross-functional teams and driving collaboration across departments to achieve Customer Success objectives. What we would love to see * Experience working with AI-driven tools and platforms to enhance Customer Success enablement strategies. * A background in global Customer Success enablement, with a focus on supporting Customer Success teams across multiple regions or countries. $117,234 - $184,225 a year *This range includes base, variable and equity These compensation bands are just the starting point. Once someone joins and proves they’re outlier talent, we adjust quickly to ensure their compensation aligns with their impact. Our job titles may span more than one career level. Actual pay is determined by skills, qualifications, experience, location, market demand, and other factors. Compensation details listed in this posting reflect the base salary and any potential variable, bonus or sales incentives, and the Company’s estimation of the value of private company stock options, if applicable. The pay range is subject to change, future value of company stock options is not guaranteed, and compensation may be modified in the future. In addition to our total compensation, Sword offers a number of benefits as listed below. US - Sword Benefits & Perks: • Comprehensive health, dental and vision insurance*, • Life and AD&D Insurance*, • Financial advisory services*, • Supplemental Insurance Benefits (Accident, Hospital and Critical Illness)*, • Health Savings Account*, • Equity shares*, • Discretionary PTO plan*, • Parental leave*, • 401(k), • Flexible working hours, • Remote-first company, • Paid company holidays, • Free digital therapist for you and your family *Eligibility: Full-time employees regularly working 25+ hours per week Note: Applicants must have a legal right to work in the United States, and immigration or work visa sponsorship will not be provided. SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Black Airplane is a digital product agency dedicated to solving complex business problems through innovative technology and design. We focus on developing impactful products by combining technical expertise with a commitment to creative excellence. The Staff Software Engineer at Black Airplane will play a pivotal role in shaping the technical foundation of our clients' products. This individual will contribute significantly to our ongoing success by driving key architectural decisions, enhancing the productivity of other engineers, managing complex projects, providing strategic and technical project leadership, mentoring various levels, and influencing team and department strategies. This is a full-time, remote position (US only). Requirements • Lead the development of core frontend and backend architectural strategies, ensuring the scalability, reliability, and efficiency of assigned projects., • Demonstrate a proven ability to develop, deploy, and maintain production-grade software., • Provide expert guidance to internal and external stakeholders, facilitating informed decision-making., • Promote a positive and inclusive working environment, fostering professional relationships with team members and stakeholders., • Collaborate with the engineering team and agile product team to refine processes, tools, and workflows, thereby enhancing team efficiency and productivity., • Demonstrated experience in senior strategy roles within an agency or product company, with a history of achieving tangible results., • Ability to work autonomously with minimal direct oversight., • Strong appreciation for human-centered design and exceptional customer experiences, coupled with a history of collaboration with creative teams., • Proven experience in mentoring, leading technical initiatives, or managing engineering teams., • Bachelor's Degree in Engineering, Computer Science, or equivalent industry experience., • 6-8+ years of experience in developing software solutions for the web, supported by a portfolio of successful product launches., • Minimum of 3 years of experience with React, PHP, Laravel, • Minimum of 2 years of experience with TypeScript., • Comprehensive knowledge of database architecture and design.

About Toptal Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the ___. We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold. Job Summary Our Product team builds and scales Toptal’s platform and products, working closely with our Operations and Engineering teams to support the organization’s growth. We embrace a data-focused approach to ensure each initiative on our product roadmap delivers a meaningful impact on our business and users. Our innovative technology platform enables us to deliver on-demand talent, without losing a human touch. Are you a customer-centric Senior Product Manager with a proven track record of taking ownership and delivering results in a fast-paced, dynamic environment? We’re looking for a self-starting Senior Product Manager to drive innovation at Toptal by building and scaling AI-driven products that expand the breadth and depth of our product and service offering. As a Senior Product Manager, you will lead a team of engineers while working cross-functionally with Engineering, Design, and other Product Managers to define, build, and launch mission-critical initiatives built on Toptal’s AI platform. We need someone to drive end-to-end product discovery and delivery, using user research, data, and cross-functional collaboration to identify new opportunities and deliver impactful solutions. If you have a knack for building high-quality, extremely impactful products, we want you on our team! This is a remote position. Resumes and communication must be submitted in English. Responsibilities: The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills. · Own and lead all aspects of an established agile team, including backlog grooming, prioritization, and cross-functional coordination, with a focus on delivering AI-driven product capabilities.· Translate AI platform capabilities into customer-facing, talent-facing, and internal product experiences that deliver measurable business value.· Responsible for defining the scope of new product features and ongoing feature improvements.· Write and prioritize user stories and define acceptance criteria.· Establish and maintain a high level of credibility with internal and external partners.· Break down complex problems and use data, analytics, and user research to inform product direction and validate AI-driven solutions.· Track progress, assess risks, coordinate delivery, and actively communicate contingency and mitigation plans for the team.· Run various ad-hoc research and business analyses to assess opportunities and risks.· Take ownership of identifying and solving complex product challenges that align with both short-term goals and long-term strategic initiatives. In the first week, expect to: · Onboard and integrate into Toptal while independently starting to study and learn the Toptal product suite.· Become acquainted with your product area, the product goals, and those you will partner with. In the first month, expect to: · Work cross-functionally and with other Product Managers to organize and prioritize your high-level roadmap and backlog.· Start collaborating closely with your development team.· Takeover all in-flight and planned initiatives. In the first three months, expect to: · Own a product category, working collaboratively to complete quarterly planning and set objectives.· While exercising discretion and independent judgment, launch AI-driven features that deliver measurable business impact.· Be fully embedded into and own a development team.· Monitor and measure the success of your initiatives against company goals.· Continuously improve the team’s processes through meaningful contributions. In the first six months, expect to: · Work alongside other Product Managers to discover new product opportunities for your backlog.· Develop a repeatable model for delivering upon our roadmap initiatives.· Work across the Product team to measure and refine the roadmap, backlog, and processes to make improvements over time.· Constantly re-evaluate your roadmap’s alignment with the strategic goals of the business, adjusting where necessary. In the first year, expect to: · Deliver your roadmap priorities and promises.· Ensure your team has an incredible record of building impactful products in a timely and elegant fashion.· Work cross-functionally to scale your team to meet the growing needs of our business and our users. Qualifications and Job Requirements: · Bachelor’s degree is required, preferably in a technical discipline.· At least 3 years of proven software product management experience.· Proven ability to lead products end-to-end from early discovery and zero-to-one development through launch, iteration, and scale, even in ambiguous environments.· Proven experience managing the development and launch of mobile, desktop, and web applications across the full product lifecycle is a plus.· Knowledge of AI product development processes and best practices.· Experience designing, launching, and iterating on AI-driven product features and workflows that deliver measurable business outcomes.· Experience designing and launching AI-powered product features that improved engagement, efficiency, and measurable business outcomes.· Experience building and orchestrating intelligent workflows by connecting systems and automation tools to solve problems at scale.· Experience with third-party system integrations is a plus.· Comfortable working with SQL or spreadsheets to analyze data, as well as conducting research with internal and external users.· Strong expertise in using data to make decisions with a variety of tools and methodologies to gather and synthesize information.· Ability to creatively craft solutions through data and a customer-centric approach.· Ability to build wireframes and mockups, with an aptitude for keeping things simple.· Be meticulous and have a high bar for quality when writing user stories, reviewing designs, brainstorming technical approaches, and testing a feature before it is released.· Be humble, willing to learn, and do whatever is needed to help us accomplish our goals.· Experience using agile development methodologies with globally distributed teams and the ability to keep up with a fast-paced and global company.· Outstanding written and verbal communication skills.· Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.· You thrive in environments where you are empowered to lead by doing, working directly with users, data, and your team to make progress and drive results.· You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do. Essential Job Functions · Regularly and reliably attend scheduled virtual team meetings on camera.· Work independently with minimal supervision.· Use all required digital collaboration tools.· Prioritize and self-manage workflows and deadlines. US FLSA Classification: Full-Time/ExemptFor candidates who meet the qualifications and job requirements listed above, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.Applications are accepted on an ongoing basis. In the US, Toptal’s benefit offerings include participation in a 401(k) retirement plan; medical, dental, and vision health insurance plans; basic life insurance coverage and short-term and long-term disability coverage; access to flexible spending, dependent care, and health savings accounts; access to telehealth virtual doctors; an employee assistance program; and flexible paid time off.

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to___and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to ___, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio’s next Full Stack Software Engineer (L1). About the job This position is needed to help the Messaging and Email experience team build and maintain the communications platform, used by thousands of customers worldwide to communicate through various channels. A successful candidate is passionate about designing, developing, deploying and operating software solutions at scale, self-starter, embodying a growth mindset, and wants to help Twilio deliver the best user experience for next-generation communications. Responsibilities In this role, you’ll: • Develop and maintain software, contributing to the overall team success, • Work with a small and collaborative team, whiteboarding ideas, building full stack products, Apis and services, • Perform thorough and thoughtful code reviews to help maintain a high standard of code quality, • Support production operations, building, releasing and assisting with team on-call, • Craft clear and concise documentation Qualifications Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: • Experience building scalable software systems, and background in distributed systems or infrastructure to help deliver mission critical applications, • Experience building web applications that delight customers and the developers working on them, • Experience developing Restful services, • Passionate about technology and enthusiasm for learning and working with new technologies, • Champion good engineering habits (development and testing techniques, security, tech debt balance, agile habits) within your team, • Excellent verbal and written communication skills, • Bachelor’s and/or Master’s degree, preferably in CS, or equivalent experience Desired: • Experience developing for developers, • Experience developing products on AWS, Azure or Google Cloud Services, • Experience in configuration management and deployment systems Location This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Compensation *Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above. The estimated pay ranges for this role are as follows: • Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $121,635.00, • Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $128,790.00, • Based in the San Francisco Bay area, California: $XXX,XXX (Developing Minimum for Tier 1) - $143,100.00, • This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until April 6th , but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call ___. Additionally, we empower employees to build ___ by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, ___ Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Modern Health ___ is a mental health benefits platform for employers. We are the first global mental health solution to offer employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, social, financial, and physical well-being needs—all within a single platform. Whether someone wants to proactively manage stress or treat depression, Modern Health guides people to the right care at the right time. We empower companies to help all their employees be the best version of themselves, and believe in meeting people wherever they are in their mental health journey. Modern Health is backed by investors like Kleiner Perkins, Founders Fund, John Doerr, Y Combinator, and Battery Ventures and raised more than $170 million in less than two years, making Modern Health the fastest entirely female-founded company in the U.S. to reach Unicorn status. More about our culture and what you can expect when you join the team: • “It Takes a Village” culture. Modern Health has a unique and unabashed culture centered around high empathy and high accountability - with a drive to win. We are energized by bringing together the best talent in the industry to achieve audacious goals focused on making mental health a strength and priority for all., • We have an obsession to win. We are highly ambitious and passionate about the work that we do. We take pride in delivering excellence and our personal best and we continuously innovate to uniquely solve our customers’ needs., • We are accountable and can rely on each other. We are a team and hold ourselves and each other accountable. We believe in transparent communication and continuous feedback to foster a culture of trust, reliability, and growth., • We demonstrate empathy. We have a supportive and diverse culture where we bolster and uplift each other as we pursue our lofty goals. We encourage selflessness and a willingness to support others, fostering a collaborative and respectful environment., • We exhibit a bias towards action. This is a fast-paced environment. We jump into problems and initiate solutions. We empower our people to make decisions and experiment, iterate, and repeat until we get it right. Modern Health is a fully remote workforce and a hyper-growth company that is often recognized for its excellence, winning awards such as ___ of 2023 by Fast Company, ___, and ___. To protect our culture and help our team stay connected, we require overlapping hours for everyone. While many roles may function from anywhere in the world—see individual job listing for more—US based team members who live outside the Pacific time zone are expected to work at least six hours between 8 am and 5 pm Pacific time each workday. We are looking for driven, creative, and passionate individuals to join in our mission. An inclusive and diverse culture are key components of mental well-being in the workplace, and that starts with how we build our own team. If you're excited about a role, we'd love to hear from you! The Product Manager will own a key set of experiences that help members move from personalized recommendations to taking meaningful action and staying engaged with ongoing well-being support. You’ll work cross-functionally with Design, Engineering, Data, Clinical, Operations, Client Management, and Marketing to define, ship, and iterate on features that improve activation, follow-through, and engagement across Modern Health’s platform. This role is a strong fit for someone who is motivated by mission-driven product work, comfortable operating in ambiguity, and excited to drive measurable outcomes in a complex, cross-functional environment. This role is remote-friendly within the U.S., with a strong preference for candidates located in the San Francisco Bay Area to enable periodic in-person collaboration. This position is not eligible to be performed in Hawaii. • Own the end-to-end development of product features that improve member follow-through from personalized recommendations to taking action and staying engaged with support., • Define problem statements, hypotheses, and success metrics by synthesizing member feedback, clinical and customer input, usage data, and market research., • Lead the creation of product briefs, requirements, user stories, and acceptance criteria that tie back to clear goals and enable high-quality delivery., • Partner with Design and Engineering to drive discovery and delivery, including leading design reviews, planning sessions, and sprint ceremonies., • Own a prioritized backlog and quarterly roadmap for your feature area, making trade-offs between impact, effort, risk, and dependencies., • Define instrumentation needs and partner with Data to analyze funnels and performance, using insights to drive iteration decisions, including experiments (A/B tests, pilots)., • Lead or partner on user research (interviews, usability testing, concept tests) and translate learnings into actionable product improvements., • Drive cross-functional launch planning for new features and enhancements, partnering with Marketing, Customer Success, Clinical, and Operations to ensure internal readiness, clear communication, and post-launch monitoring., • Create and maintain decision-driving documentation, such as product briefs, PRDs, FAQs, internal enablement materials, release notes, and post-launch readouts., • Ensure quality and safety by incorporating accessibility, privacy, security, and clinical quality considerations, proactively partnering with clinical and compliance teams where needed., • Stay current on the mental health and digital health landscape and bring competitive insights into roadmap prioritization., • 2–3 years of product management experience (or equivalent product ownership experience) building and shipping digital products end-to-end., • Demonstrated ability to drive measurable outcomes by defining success metrics, prioritizing effectively, and iterating based on data and user insights., • Strong analytical skills and comfort working with data to inform decisions; experience with spreadsheets and product analytics tools required; SQL is a plus., • AI literacy: comfortable working with AI-enabled product experiences, including understanding limitations, defining quality expectations, and iterating using data and user feedback., • Experience writing clear product requirements, user stories, and acceptance criteria that tie back to user needs and business goals., • Familiarity with agile development practices (sprints, standups, retrospectives) and modern product tools (e.g., Jira, Figma, analytics platforms)., • Excellent written and verbal communication skills; able to distill complex topics into clear narratives tailored to different audiences., • Empathy for people seeking mental health support and sensitivity to diverse backgrounds and lived experiences., • Collaborative teammate who builds strong relationships cross-functionally and is comfortable giving and receiving feedback., • Highly organized with strong attention to detail; able to manage multiple workstreams, follow through on commitments, and keep teams moving in a fast-paced environment., • Comfortable with ambiguity and change; curious, resourceful, and motivated to learn., • Bias toward action and ownership; proactively identifies opportunities and drives progress., • Bachelor’s degree or equivalent practical experience in a relevant field. Fundamentals: • Medical / Dental / Vision / Disability / Life Insurance, • High Deductible Health Plan with Health Savings Account (HSA) option, • Flexible Spending Account (FSA), • Access to coaches and therapists through Modern Health's platform, • Flexible Time Off, • Company-wide Collective Pause Days Family Support: • Parental Leave Policy, • Family Forming Benefit through Carrot, • Family Assistance Benefit through UrbanSitter Professional Development: • Professional Development Stipend Financial Wellness: • 401k, • Financial Planning Benefit through Origin But wait there’s more…! • Annual Wellness Stipend to use on items that promote your overall well being, • New Hire Stipend to help cover work-from-home setup costs, • ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more, • Monthly Cell Phone Reimbursement Equal Pay for Equal Work Act Information Please refer to the ranges below to find the starting annual pay range for individuals applying to work remotely from the following locations for this role. • Zone 1: San Francisco Bay Area and New York City Metro, • Zone 2: All other California locations and Seattle, WA, • Zone 4: All other Texas locations, AL, AK, AZ, AR, CO, DE, FL, GA, HI, ID, IN, IA, KS, KY, LA, ME, MD, MI, MN, MS, MO, MT, NE, NV, NM, NC, ND, OH, OK, PA, SC, SD, TN, UT, VA, WV, WI, WY Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies, and experience and may fall outside of the range shown. Ranges are not necessarily indicative of the associated starting pay range in other locations. Full-time employees are also eligible for Modern Health's equity program and incredible benefits package. See ___ for more information. Depending on the scope of the role, some ranges are indicative of On Target Earnings (OTE) and includes both base pay and commission at 100% achievement of established targets. Zone 1 $119,300 - $140,400 USD Zone 2 $119,300 - $140,400 USD Zone 3 $107,370 - $126,360 USD Zone 4 $101,405 - $119,340 USD Below, we are asking you to complete identity information for the Equal Employment Opportunity Commission (EEOC). While we are required by law to ask these questions in the format provided by the EEOC, at Modern Health we know that gender is not binary, and we recognize that these categories do not reflect our employees' full range of identities.

Faria is a forward-thinking company that delivers new features and is passionate about keeping ahead of the competition. You will be challenged to think creatively and innovate within a multi-disciplined team of talented colleagues. We're a great bunch of people to work with, seriously committed to doing our best work, and we value individuals who can work well as part of a team. Atlas is the leading curriculum management platform, serving over 1,500 schools, primarily in the U.S. Atlas is a part of the Faria Educational Group of solutions. We are looking for a Product Manager responsible for leading product development from research to creating requirements, and approving user stories for new features in the Atlas Curriculum Management product. You will be working closely with the global Atlas development team. You will collaborate with various stakeholders to maintain the product roadmap via careful assessment of customer, support and sales teams’ feedback. Coordinating across multiple teams and time zones, this high-communications position requires strong attention to detail to ensure dependencies are satisfied, new features are released, and stakeholders inside and outside the organization are informed. Responsibilities • Understanding Faria’s goals and business needs and recommending potential solutions, • Evaluating the value being delivered by new and existing Atlas features, • Sharing product updates and the roadmap, while collecting feedback from various stakeholders, • Participate in client calls and events, • Prioritize features based on strategic value, technical feasibility, and school-system impact, • Stay abreast of relevant education industry/market research, • 5 years of experience in a combination of Product Management, SaaS technology, EdTech in K-12 environments, and/or education, • Education experience in teaching, administration, and/or curriculum development, • First-hand experience with the U.S. public school system (K-12), deep understanding of the education industry, • Proven ability to deliver features that address educators’ needs, • A high level of communication between business stakeholders (including sales, customer support, account management, educators) is needed to reach a common understanding how our solutions address needs, • Fluent in verbal and written English for communication and creating documentation ( Functional Specifications) Skills & Competencies • Communicates fluently with K-12 education customers in the US, and with Faria colleagues in various departments, • Demonstrated ability to influence cross-functional teams without formal authority, • Expertise in curriculum and instruction is a strong plus, • Navigate JIRA and Confluence projects, keeping spaces organized and up to date, • Leverages AI prompt engineering and Model Context Protocol (MCP) to build context-aware, intelligent tools, • Strong analytical skills and a passion for data-informed decision making, • Technical knowledge of data and integrations Capabilities & Character • Collaborative and friendly to work alongside, • Proactive Solutions: balance Customer needs with Code Complexity, • Will say "no" to good ideas to make room for great ones that align with our long-term vision, • Judgment & Evaluation of Priority: the ability to explain the Framework for how Product decisions are made (i.e., not Ad Hoc) Future Milestones • Proven Leadership & Product Management Skills and overall responsibility, • Total Understanding & Clarity of the System, • Knowing the Team and areas of specialization among Developers & PMs Success Metrics • Shipping Great (Stable) Features to Production that delight Customers, • SLA Resolution for Bugs balanced against Feature Roadmap Delivery, • Stakeholders are informed about features and capabilities, • $95,000 to $105,000 annual salary*, • PTO for vacation (16 days, increasing with tenure), sick (10), holidays (12) and other life events, • Medical, dental, vision, life and disability insurances, • Monthly health and wellness allowance, • 401(k) & Roth Retirement Plans, Faria offers a 3% match up to 6% of employee invested funds, • Company AT&T wireless plan, • Professional development activities & budget, • Various employee recognition programs and company sponsored social events, • Unlimited books budget *The base compensation range for this position is $95,000 to $105,000. A variety of factors will determine base salary, including years of experience and specific skill sets. Salary reviews are conducted on an annual basis. Career development and other business needs occasionally present themselves, even for non-traveling roles, therefore, we ask all Faria Education Group employees to maintain a valid passport. Full training will be provided during induction and further training will be given throughout the duration of your employment, in order to assist in advancing your career with Faria Education Group. All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality or sex. Faria is a global company that adheres to a remote first operating model. We support hiring full-time employees in the following states: • Delaware, • Florida, • Georgia, • Illinois, • Indiana, • Maine, • Maryland, • Michigan, • Minnesota, • New Jersey, • North Carolina, • Ohio, • Oregon, • Pennsylvania, • Texas, • Wisconsin At Faria Education Group, we are dedicated to reaching every learner and inspiring every educator. As the trusted partner of over 10,000 schools and 4 million students in 155 countries, we lead the way in international education systems and services. We offer an integrated suite that supports all aspects of curriculum management, teaching and learning, admissions, and school-to-home communications. With an unwavering commitment to innovation, our technology is designed with rigorous standards for data protection and security, ensuring first-class training and support for modern international schools. Through our innovative online courses and revision programs, we provide comprehensive educational experiences. Our offerings include the IB Diploma and Cambridge online courses, bringing high-quality education to schools and homes worldwide. Join us in our commitment to transforming education and empowering communities globally. Explore our services, including ManageBac, OpenApply, Atlas, SchoolsBuddy, Pamoja, Wolsey Hall, and Oxford Study Courses.

Job Title: Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country. About the Role As a Customer Service Specialist, you’ll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly. What You’ll Do • Respond to customer inquiries via phone, email, and chat with professionalism and care, • Help customers with orders, shipping questions, product details, and troubleshooting, • Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams, • Keep accurate records of customer interactions using CRM, • Proactively follow up on customer needs and ensure satisfaction, • 1+ years of experience in a customer service, support, or client-facing role, • Strong communication and problem-solving skills, • Ability to stay organized and manage multiple priorities, • Comfortable using CRM or support tools, • A positive attitude and genuine desire to help others, • Competitive hourly pay based on experience, • Comprehensive benefits including health, dental, vision, 401k, and paid time off, • 100% remote work with a collaborative and supportive team, • Ongoing training and opportunities for career growth

Thrive (Shopventory Inc., DBA Thrive) exists to help retailers and merchants run a healthy business by offering inventory management and reporting tools they need to make informed decisions. The product is robust. This means trained support experts are a must. Helping retailers reach their goals is not easy, but it's what we do every day! So we're looking for generally awesome people to help us out! 😃 In the Thrive Customer Care Team, you'll be helping our customers (and prospective customers) navigate our system via live chat, email, phone and video calls. As you gain a better understanding of Thrive, you'll be encouraged to grow and offer more contributions to help the company grow and develop a better product. Before you proceed: This position is part time. We are looking for someone who can work 25 hours/week, preferably 5 hours/day Monday through Friday during which time your focus will be assisting customers. A major plus is being able to work until 8 pm ET Monday through Friday. This position is fully remote. Chat into our website or find us on LinkedIn if you have questions about the position. The Ideal Candidate: Perfect isn't possible, we know that. You'll struggle at first and make mistakes, but that's why we're looking to train passionate people. Here are the traits we're looking for: • You like people and are passionate about your customers having a great experience - Prior experience in customer service helpful., • You have superior communication skills - writing will be most of your job. The ability to express complex subjects in a simple way will be a key to your success., • You know how retail and running a business works - Whether a store or a restaurant or a fashion boutique, you've got a better-than-average grasp of the challenges facing the average business., • You are a problem-solver - You can find creative solutions to complex problems, and do so with a smile!, • You manage your time wisely - You love finding opportunities to streamline and identifying better, faster ways to get the job done., • You can wear a lot of hats. You’ll be responsible for billing questions, semi-technical questions, setup questions and more. Our reps do it all., • You play well with others - Even when questioning the status quo, you still work within the team. We're friendly and respectful with each other here at Thrive. We work hard to foster just the right balance., • You can embrace the occasional "grind" - We have fun doing what we do and helping business owners realize their dreams is exciting. But even doing something exciting can get repetitive at times., • You get to the root of the issue - You go after the full picture. If a customer requests a feature, you ask why and what they're trying to accomplish. There may be an existing feature or workaround that will meet their needs in a different way. Data is helpful, but useless without context. You ask the questions that will put you in a position to have all the facts before you proceed. Bonus points for (let us know in your cover letter if any of these are you!): • Spanish speaking, • Experience in tech startups, • Chat or phone based customer service experience, • Retail or restaurant experience, • Work from Home Compensation • $23-$25/hour based on experience

ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: * ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. * ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. * ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. * High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. * Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. * AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. * Excellence everywhere: Everything we do should match the quality of our AI models. * Global team: We prioritize your talent, not your location. * Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. * Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. * Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. * Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. * Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. * Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. We’re hiring a Strategic Business Development associate to build pipeline within a focused set of high-value accounts. This is not a traditional SDR role. You are responsible for identifying where ElevenLabs can create real impact inside complex organizations, building relationships across teams, and converting that into qualified opportunities and deal progression. You will go deep within accounts rather than optimize for activity volume. Success comes from strong judgment, creative outbound, and the ability to generate real opportunities that convert into revenue. Own pipeline within strategic accounts: build and execute account plans across a focused set of high-value companies, identify where ElevenLabs can drive meaningful impact based on org structure, product signals, and business priorities, and create and progress opportunities from first touch through qualification and beyond to later stages of the cycle Drive multi-threaded engagement: map and engage stakeholders across product, engineering, and commercial teams, build relationships beyond a single entry point, and develop multiple use cases within the same account Run high-signal outbound: execute highly personalized outreach across email, phone, LinkedIn, and in-person, use AI tools and workflows to identify signals and prioritize timing, and focus on precision and relevance over volume Operate in-market: represent ElevenLabs at conferences, events, and field activities, identify and engage the right people in live environments, and start conversations without relying on scripts Partner on deal development: work closely with Account Executives on account strategy and opportunity progression, contribute to shaping deals before and after qualification, and stay involved in strategic opportunities to support expansion and momentum Continuously improve the motion: refine targeting, messaging, and workflows based on performance, improve conversion across meetings, opportunities, and revenue, and contribute to how this role scales across the company * Track record of generating meetings, opportunities, or pipeline in a B2B environment * Comfortable engaging multiple stakeholders within complex organizations * Strong commercial judgment and ability to identify real opportunities, not just interest * Clear and confident written and verbal communication * Comfortable using AI tools to increase speed and quality of execution * High ownership of outcomes, not just activity * Comfortable operating without scripts or rigid playbooks * Confidence engaging senior stakeholders * Resourceful in understanding how companies operate and where opportunities exist * Comfortable walking into a room, identifying the few people who matter, and starting conversations that lead somewhere * Experience working in AI, developer tools, or fast-moving technical products * Exposure to account-based or strategic outbound motions * Experience working closely with AEs on deal development This role is remote-first and can be based anywhere in the United States. We have a preference for candidates located in New York City or San Francisco, with the option to work from our offices in those cities.

Everlight Solar is seeking a skilled MuleSoft Developer who will design and code functional API’s and applications, producing fully functional middleware applications according to requirements. As a Mulesoft Developer, you play a key role in serving our clients and team members. This will be a full-time, work-from-home "remote" position. Must own a Mac computer and be fluent with the Apple ecosystem of software (iOS, macOS, iWork, etc.) Everlight Solar is a rapidly growing company and the leader of solar energy in the Midwest. We offer a unique experience that fosters individual growth and rewards performance. Our culture at Everlight is extremely important to us. The work environment is fast-paced and dynamic. We value teamwork, quality, innovation, and customer success. Our ideal candidate is self-motivated, detail-oriented, has excellent problem-solving abilities, is passionate about delivering results on-time, exceeding expectations, and ensuring success for our teams. Responsibilities: • Ensure consistent alignment of API management to optimize usage, with a focus on improving and evolving the distribution process, and management., • Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards, • Creative and analytical thinker with strong problem-solving skills, • Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs, • Ability to assess the impact of new requirements on MuleSoft projects and all upstream and downstream systems and processes, • Review existing Mule integration logic and creating test collections, • Update project configuration and deployment settings, • Re-deploy APIs and integrations in the new hosting platform using Azure DevOps pipelines, • Assist with validation and testing efforts (including load/performance), • Minimum two years of experience as a MuleSoft Developer, • MuleSoft Developer Certification - Level 1 Certification Required, • MuleSoft Developer Certification - Level 2 Certification Preferred, • MuleSoft Certified Integration Architect - Level 1 certification Required, • 6 or more years of experience building REST and SOAP-based APIs using Mule ESB flows with API-led connectivity architecture., • 3 or more years of experience in Mule administration, configuration and tuning, and API configuration using RESTful web Service., • 6 or more years of experience in designing and developing Mule ESB projects using various connectors like HTTP, File, SFTP, DB, Transformers, DataWeave, • 6 or more years of experience in deploying of Mule ESB applications using Cloud Hub and experience in Integration using Mule ESB, • 6 or more years of experience in using Transformers, Filters, Flow Control, Collection splitters and Aggregators, Scatter- Gather etc., • 3+ years of experience in Agile Methodology & Scrum software development processes., • Hands-on experience in troubleshooting Mule ESB, including working with debuggers, flow analyzers, and configuration tools., • Excellent interpersonal, and analytical skills and strong ability to perform as part of a team., • Strong verbal and written communication skills., • Desired Skills and Experience (6 years of experience), • MuleSoft, API-led connectivity Architecture, REST, SOAP, • Strong understanding of the platform, with the ability to build custom API’s and other content of varying complexity, • Strong data management abilities, • A documented history of successfully driving projects to completion, • A demonstrated ability to understand and articulate complex requirements, • Excellent project management skills and a positive attitude, • Must demonstrate exceptional verbal and written communication skills, • Health Insurance, • Dental Insurance, • Vision Insurance, • Life Insurance, • PTO, • Sick and Safe Time Everlight Solar is proudly an Equal Opportunity Employer. We value diversity of all types and are excited to work with talented individuals from a wide range of backgrounds. Everlight is committed to inclusion and we invite people of any race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality or sex, age groups (18+), and levels of education to apply. Authorized to work in the US and background check required.

Aerostrat is a fast-growing B2B SaaS company building a complete maintenance planning solution for the aviation industry. Our core product, Aerros, enables our customers to plan all the maintenance on hundreds of aircraft in a matter of minutes. Our solution helps customers understand the cost and efficiency of their maintenance operations while giving them the confidence to make data-backed business decisions. Over the past ten years Aerostrat has achieved a customer base that includes some of the world’s most well-known airlines and aircraft operators. Aerostrat’s success to date has been driven by a lean team focused on transforming complex asks into an easy-to-use product. As a Sr backend software engineer at Aerostrat, you'll play a critical role in expanding our infrastructure and APIs to ensure we can scale with our customers. As a member of our small but growing engineering team, you'll need to be a self-motivated, high-impact and driven individual that goes out of your way to learn about and produce the best solutions for our customers. Because our team is so lean, you will have a real opportunity to contribute to the direction of the product and see your ideas make it into production on a regular basis. • Learn everything there is to know about aviation maintenance planning through our on-boarding process (so don't worry if you do not have any experience in this industry!), • Analyze tough customer problems and come up with great designs that you will turn into efficient backend solutions, • Design, develop, and maintain scalable systems and well-tested features, • Design and implement services that are reliable, high-quality, performant, and sustainable, • Work with our business team to build great user stories and designs from (sometimes) ambiguous requirements or problems, • Occasionally wear many hats due to our smaller team size, with opportunities to work on everything from design to deployments, or meeting with our customers to build integrations for them, • You have significant experience with C#/.NET and SQL Server databases, • You have significant experience building and consuming REST APIs and microservices, • You have significant experience building B2B cloud solutions on Azure or AWS, • You love learning about and solving real customer problems, • You care a lot about making an impact on the business since we have such a small team, you'll be shipping important features all the time, • You are a self-starter who gets excited about learning and improving anything possible since we are still constantly developing many parts of our engineering stack, • You have a positive attitude and communication style because we've learned that excellent written communication and attitude go a long way for a remote team, • 5+ years of work experience in C#/.NET, • 5+ years of work experience with SQL databases, • 3+ years of work experience working on REST APIs, • 3+ years of work experience working with Azure or AWS cloud projects, • 3+ years of work experience building technical designs for other engineers, • Aerospace maintenance experience or interest in the aerospace industry, • Experience building B2B SaaS applications As an engineer at Aerostrat, you will be a critical part of our growth journey. You will have a direct impact on the continued success of our existing product and play a foundational role in the development and refinement of our product offerings. Aerostrat products are developed with direct feedback from our customer base, and as part of our team, you will have opportunities to work closely with customers and have a voice to shape the direction of our products. At Aerostrat we pride ourselves on our excellent work environment with a fully remote team and tools, flexible hours, and a strong focus on results - not how many hours you spend available on Slack. Working at Aerostrat will offer you an opportunity to solve real customer problems, foster a healthy work-life balance, and make a huge impact on a highly successful product used by many of the airlines behind your travel and the packages shipped to your doorstep.$140,000 - $200,000 a year • Working remotely with flexible hours to remove commute times, • Unlimited PTO and 11 holidays per year, • Multiple health insurance options with the possibility of an HSA with employer contributions, • 401k with matching, • Flexperks to cover work from home expenses, cell phone, and internet., • Travel discounts with our corporate travel provider, • Annual team retreats, • Title: Sr Software Engineer, • Salary: $140,000 – $200,000, • Job Type: Full-time; Remote (Within 50 miles of Seattle, WA preferred), • Schedule: Monday - Friday; Normal business hours We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Location Our Senior Cloud Architect, ML/AI will be an integral part of our global Forward Deployment Engineering team. This role is based remotely in the US, Colombia, Mexico, Canada, the UK, Ireland, Estonia, Sweden, the Netherlands, and Israel. The job is also open to contractors in Eastern Europe or Portugal. About DoiT DoiT is a global technology company that works with cloud-driven organizations to leverage public cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state—from planning to production. Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency. With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide. The Opportunity As a Senior Cloud Architect, ML/AI, you will be part of our global Forward Deployed Engineering organization, working with rapidly growing companies in EMEA and around the world. Depending on business needs, this role may be aligned to either Field Engineering (pre-sales + GTM) or FDE Delivery (install base, product adoption, customer health), with a common technical bar and shared expectations. You will: • Lead the design and implementation of production-grade ML and Generative AI solutions on AWS (with awareness of multi-cloud environments)., • Act as a hands-on expert and trusted advisor for customers running AI/ML workloads at scale, from initial discovery through deployment and optimization., • Translate complex business problems into cloud architectures that are secure, reliable, cost-efficient, and observable., • Help evolve how DoiT uses AI/ML internally and with customers by turning one-off solutions into reusable patterns and “gravel roads” that influence the product roadmap. For Field Engineering, you will focus more on pre-sales, POVs, CloudBuild engagements, and partner-led growth motions. For Delivery, you will focus more on install base health, product adoption, proactive engagements, and account-team work. • Lead discovery, architecture, and implementation for advanced ML and Generative AI workloads on AWS, including data, training, inference, and integration layers., • Own the technical success of your engagements: clearly define outcomes, make tradeoffs visible, and ensure designs are production-ready (security, reliability, performance, cost)., • Provide opinionated guidance on GenAI architectures (e.g., Amazon Bedrock, SageMaker, Q) and how they integrate with customers’ existing systems and processes. For Field Engineering: • Partner with Account Executives, Solution Engineers, and Growth FDEs to shape and win opportunities across all four GTM pillars in-region (product adoption, new logo acquisition, install base expansion, partner-led growth)., • Serve as technical lead for extended POVs and CloudBuild engagements focused on AI/ML and GenAI, demonstrating clear value and de-risking customer adoption., • Build compelling technical narratives and demos that support revenue-generating motions, including co-sell initiatives with CSP partners. For Delivery: • Act as a named technical advisor for a portfolio of existing customers, working within account teams (Account Manager, CSM, FDE) to improve install base health and outcomes for AI/ML and GenAI workloads., • Lead proactive “Get FDE”–style engagements where AI/ML expertise is needed to unblock customers, reduce risk, or improve the impact of DoiT Cloud Intelligence., • Participate in structured account-team routines (e.g., objective setting, quarterly environment reviews) to keep AI/ML architectures aligned with customer goals and product adoption opportunities., • Recommend and implement AI/ML-related capabilities in DoiT Cloud Intelligence (e.g., CloudFlow, Insights, DataHub) as part of your customer engagements., • Document and measure the business and technical impact of your work, tying AI/ML initiatives to clear customer outcomes (cost, performance, reliability, productivity). For Field Engineering: • Design and run service-led product adoption plays that use AI/ML and GenAI projects to drive deeper adoption of DoiT’s platforms, in partnership with Growth leadership., • Ensure AI/ML-focused CloudBuild and POV engagements include mandatory product adoption playbooks, with clear activation and follow-up criteria. For Delivery: • Execute against delivery programs and automations that detect product struggles (e.g., customers failing to complete AI/ML workflows, incomplete CloudFlow pipelines) and turn those into targeted AI/ML advisory engagements., • Use every relevant delivery touchpoint to recommend and operationalize product adoption (e.g., Insights, automation, FinOps/CloudOps workflows) in collaboration with account teams., • Maintain a high personal bar for delivery quality: clear scopes, realistic plans, strong communication, and crisp technical documentation., • Capture repeatable AI/ML patterns, reference architectures, and runbooks that other engineers can apply across customers. For Field Engineering: • Identify and validate “gravel road” solutions—custom AI/ML or GenAI integrations and patterns that should be elevated into standard offerings or product features., • Work with Product, R&D, and growth leaders to submit and champion these patterns into the roadmap, connecting field innovation to scalable packages and revenue engines. For Delivery: • Contribute to the FDE Delivery vision by turning recurring AI/ML implementation work into structured “gravel roads” (e.g., reusable CloudFlow patterns, Insights definitions, data pipelines) that can be productized., • Collaborate with FDE advocates and product teams to ensure field-built AI/ML solutions are vetted, documented, and, when appropriate, handed off for productization., • Collaborate closely with Sales, Customer Success, Product, and Business Systems Engineering to ensure AI/ML work is visible, repeatable, and connected to company priorities., • Communicate clearly with both technical and non-technical stakeholders, setting expectations and making risks and tradeoffs explicit. For Field Engineering: • Work with cloud partner teams (especially AWS) to align AI/ML initiatives to program funding, strategic bets, and co-sell motions—without compromising customer outcomes., • Provide technical leadership for partner-led opportunities involving GenAI and ML on AWS, ensuring DoiT’s value and DoiT Cloud Intelligence are central to the solution. For Delivery: • Coordinate with Account Managers, CSMs, TAMs, and other FDEs to ensure AI/ML engagements are sequenced correctly within broader account plans and install-base priorities., • Feed structured, field-derived feedback on product adoption barriers (especially for AI/ML capabilities) into Delivery leadership and product teams., • Use and maintain the systems, templates, and workflows that support planning, observability, and quality across Customer Experience (e.g., JIRA, documentation standards, dashboards)., • Contribute to internal enablement: teach other Doers about new AI/ML capabilities, share patterns, and help raise the bar globally for ML/AI expertise. For Field Engineering: • Ensure your AI/ML work is accurately reflected in pipelines, opportunities, and CloudBuild portfolios, enabling reliable reporting on technical win rates and influence on ARR., • Help improve forecast quality and POV coverage for AI/ML-related opportunities by maintaining good hygiene in the relevant systems. For Delivery: • Ensure AI/ML delivery engagements are logged, measured, and observable in the tools used for install-base health and product adoption tracking., • Participate in Delivery operating rhythms (e.g., team reviews, program updates) with clear, data-backed updates on your AI/ML work and impact., • Success metrics and specific objectives for this role will be defined and updated on an annual and quarterly basis through the company planning cycle, pod charters, Weekly Operating Review (WOR) scorecards, and relevant regional/functional scorecards., • As a Senior Cloud Architect, you are expected to:, • Understand the metrics and objectives that apply to your function (Field Engineering or FDE Delivery) and region., • Transparently report progress against those metrics., • Proactively propose and execute corrective actions when off track., • Experience, • 4+ years of experience architecting, deploying, and managing cloud-based AI/ML solutions, including production workloads., • Proven track record designing and operating large, distributed systems on AWS, selecting appropriate services and patterns to meet business and technical goals., • AWS & GenAI / ML Expertise, • Advanced proficiency with AWS services relevant to AI/ML and GenAI., • Hands-on experience with Amazon Bedrock for deploying and scaling foundation models and Generative AI workloads., • Experience fine-tuning and deploying Large Language Models (LLMs) and multimodal AI using Amazon SageMaker (including JumpStart)., • Strong prompt engineering skills and familiarity with rigorous model evaluation (quality, safety, performance)., • Understanding of agentic capabilities and patterns for AI agents that autonomously perform tasks and integrate with existing systems., • Experience with Amazon Q Business and Amazon Q Developer (or similar tools) to accelerate insight generation and development workflows., • ML Pipelines, Data & MLOps, • In-depth knowledge of Amazon SageMaker components such as Pipelines, Model Monitor, Data Wrangler, and SageMaker Clarify for bias detection and interpretability., • Proficiency integrating TensorFlow, PyTorch, and other ML frameworks with SageMaker for model development, fine-tuning, and deployment., • Experience with distributed training (multi-GPU or multi-node) and performance optimization for inference., • Strong data-engineering skills on AWS: Amazon S3, AWS Glue, Lake Formation, Redshift for AI/ML data pipelines., • Experience building end-to-end AI/ML workflows using services like AWS Lambda, Step Functions, API Gateway, and containerized deployments on Amazon EKS / AWS Fargate., • DevOps, MLOps, Governance & Security, • Hands-on experience with CI/CD for AI/ML using AWS CodePipeline, CodeBuild, SageMaker Pipelines, or similar., • Proficiency in monitoring and operating AI systems using Amazon CloudWatch and SageMaker Model Monitor., • Strong understanding of AI governance, security, and compliance on AWS, including IAM, KMS, and data privacy patterns., • Familiarity with AI ethics and bias detection/mitigation (e.g., using SageMaker Clarify or similar tools)., • Multi-Cloud Awareness & Collaboration, • Working knowledge of Google Cloud AI tools (e.g., Vertex AI, Cloud AutoML, BigQuery ML) sufficient to reason about multi-cloud architectures and integration points., • Proven ability to mentor peers, run enablement sessions, and collaborate across Sales, CS, and Product., • Soft Skills, • Excellent communication skills across technical and business audiences; able to simplify complex ideas and influence decisions., • Natural ownership mentality: you escalate early, resolve fast, and own the outcome., • Demonstrated ability to work effectively in a remote-first, global environment., • Education & Certifications, • BA/BS degree in Computer Science, Mathematics, or a related technical field, or equivalent practical experience., • Additional data or AI certifications (e.g., AWS/GCP data certifications, reputable AI/ML programs such as Stanford, Coursera, Udacity, MIT, eCornell)., • Expanded AI/ML & Dev Experience, • Experience with modern RLHF, advanced fine-tuning techniques, and hybrid AI architectures., • Familiarity with Hugging Face or similar open-source ecosystems integrated with AWS., • Prior experience as a ML Engineer, Data Scientist, or AI-focused Architect in a consulting or SaaS environment., • Tooling & Process, • Experience with JIRA or similar tools for tracking work across delivery and product-feedback cycles., • Exposure to Agile practices and frameworks commonly used for SaaS and cloud delivery. Are you a Do’er? Be your truest self. Work on your terms. Make a difference. We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally. What does being a Do’er mean? We’re all about being entrepreneurial, pursuing knowledge, and having fun! Click here to learn more about our ___. Sounds too good to be true? Check out our___. We thought so too, but we’re here and happy we hit that ‘apply’ button. Full-time employee benefits include: • Unlimited Vacation, • Flexible Working Options, • Health Insurance, • Parental Leave, • Employee Stock Option Plan, • Home Office Allowance, • Professional Development Stipend, • Peer Recognition Program Many Do’ers, One Team DoiT unites as Many Do’ers, One Team, where diversity is more than a goal—it's our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success. #LI-Remote

Vectara provides a Trusted Generative AI platform that allows organizations to rapidly create a ChatGPT-like experience (an AI assistant) which is grounded in the data, documents and knowledge that they have. Our serverless RAG-as-a-Service also solves critical problems required for enterprise adoption, namely: reduces hallucination, provides explainability / provenance, enforces access control, allows for real-time updatability of the knowledge and mitigates intellectual property / bias concerns from large language models (LLMs). Our founding team includes industry pioneers and experts in neural information retrieval and distributed systems from Google. Join us as we pursue our mission to help the world find meaning through trusted Generative AI for Enterprise Applications. People at Vectara are passionate about ensuring customers take advantage of breakthroughs in applied Artificial Intelligence (AI) to solve real-world technology & business problems today. Our team is a group of unquestionable all-stars in their respective fields of computer science and business from Google, Cloudera, Splunk, MongoDB, Elastic and more. Role Overview: Vectara is looking for a Product Manager to bridge the gap between our technical capabilities and our commercial success. This is a high-impact, cross-functional role for someone who can navigate the space between Product, Sales, and Engineering. You will be responsible for translating market signals into a concrete roadmap and ensuring our go-to-market strategy—specifically around pricing and positioning—is as sophisticated as the AI we build. We need a leader who is comfortable representing the product directly to customers and refining our competitive edge in a rapidly evolving market. Responsibilities: • Product Strategy & Execution: Lead priority initiatives from initial concept through to market delivery. You will align customer requirements and competitive trends with our long-term company goals., • Commercial Strategy: Own the evolution of our packaging and pricing models. You’ll define value metrics and tiering strategies that improve deal consistency and monetization., • Customer Engagement: Act as the product lead in key customer conversations and discovery sessions. You’ll validate our value proposition in real-time and communicate our product direction with authority., • Competitive Intelligence: Maintain an expert-level understanding of the AI landscape, especially around AI agents. You will turn these insights into actionable product decisions and sharper positioning for our sales team., • Cross-Functional Alignment: Serve as the primary point of coordination between Engineering, Sales, and Marketing. You will ensure that product launches are well-supported, internal stakeholders are aligned, and technical trade-offs are clearly understood by the business., • Technical Translation: Work closely with our AI and engineering teams to ensure our product remains enterprise-ready, focusing on critical factors like accuracy, security, and latency. Qualifications: • 5+ years in Product Management (or equivalent experience) in B2B SaaS / enterprise software; experience with AI/ML products strongly preferred., • Located near Palo Alto and able to participate in customer meetings in-person when needed; comfortable being a visible product representative externally., • Strong business and GTM instincts: experience shaping strategy, packaging, and pricing; understands how products are sold and adopted in enterprise contexts., • Technical enough to collaborate effectively with engineers and AI teams—can discuss concepts like retrieval, embeddings, evaluation, hallucinations, latency, cost-to-serve, and deployment models without needing to be an ML researcher., • Track record of driving cross-functional alignment across Product/Engineering/Sales/Marketing with excellent written and verbal communication., • Comfortable operating in ambiguity: can create structure, prioritize ruthlessly, and keep teams moving without perfect information., • Bonus: familiarity with semiconductor / hardware-adjacent industries or enterprise buyers (e.g., manufacturing, defense, regulated industries)., • Bonus: prior experience in competitive markets against modern AI startups, search, knowledge management, or enterprise platforms. Location requirements: We support remote applicants from all over the US but candidates who can come to the office 2-3 days a week in our Palo Alto office are preferred. Perks and Benefits: 100% paid Medical, Dental, Vision for employees. Option of Health Savings Account (HSA) or Flexible Savings Account (FSA). Generous paid time off (PTO) plus paid sick time and holidays. Professional development and training opportunities. Company virtual happy hours and fun team building activities and more. Salary is just one component of Vectara’s employee compensation. Our full-time employees are also equity owners in the company, which although not an immediate cash component, can have positive impacts on long-term total compensation for each participating employee. We would be remiss if we didn’t highlight and celebrate our focus on engaging many of our employees in being economic co-owners of the business. Vectara welcomes all. We value the collective wisdom of people from different backgrounds, experiences, abilities and perspectives. We never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Vectara has a positive and supportive culture—we look for people who are inventive and work to be a little better every single day. We seek to be smart, humble, hardworking and, above all, curious. After all, we are on a mission to find meaning.

At Two Six Technologies, we build, deploy, and implement innovative products that solve the world’s most complex challenges today. Through unrivaled collaboration and unwavering trust, we push the boundaries of what’s possible to empower our team and support our customers in building a safer global future. Product Director Do you want to build information technology that is used operationally in major conflicts around the world? Use your Product Leadership experience to make a difference in achieving USG non-kinetic policy objectives overseas. The Pulse Suite of products is the industry-leading technology for conducting information and psychological operations to advance USG mission globally. Known for being the software that Delivers in times of crisis, conflict, and competition, the Pulse Suite includes technology for: • Outreach to target audiences around the world on the devices they already use, • Planning tools that transform opportunity into action, • Identifying opportunities to take control of the message when adversaries are attempting to control the narrative space The Pulse Suite is built on a state-of-the-art agentic AI platform. Teams are putting the latest technology advancements to work on mission objectives in an AI system that is action-oriented, trustworthy, and human-in-the-loop. We want to hear from you if you are: • A leader in exceptional product tradecraft, experienced in managing strong product managers and UX designers, • Able to coach product tradecraft and create value through investing in the skill sets of others on your team, • A builder, passionate about the craft of creating exceptional products and applying “just now available” technologies to solve enduring customer problems, • A strategist, able to isolate the problem that must be solved to create exceptional value for customers and improve our competitive positioning, • Grounded in military or intelligence culture and acquisition cycles through either prior service, or work on military or intel products This is a fully remote position with flexibility to manage your day around collaboration with your team. DC location is preferred but not required. Some travel (10-20%) will be required to interface with our customers and Two Six employees collaborating on cleared programs. What you will do: • Manage and coach product manager and UX designer direct reports, continuing to recruit and manage the hiring process to retain a team of top-caliber talent, • Work with your team, customers, stakeholders, and the content team to crystalize and communicate a product portfolio vision and strategy inside and outside the company, • Collaborate with sales, growth, and other go-to-market teams to understand our competitive landscape and positioning, and identify key product investments to sustain and grow market dominance for our category, • Collaborate with your cross-functional leadership team and company executives to create the best possible environment for teams to succeed, • Provide top-down direction while also taking bottom-up feedback and recommendations, • Achieve key product objectives including authority to operate on classified systems, • Be a leading example of the product operating model and product best practices, and drive change towards a user-centered culture across the company where this can thrive, • This leadership position is expected to innovate alongside teams, filling gaps where necessary. It’s an ideal mix for leaders who still want to remain builders., • Be open and flexible to jump in where help is needed What you will need (basic qualifications): • Experience creating products for government users, particularly in environments with limitations on technology access, • Experience with information operations, intelligence, or targeting missions and markets, • Experience with agentic AI, generative AI, natural language processing, large language models or advanced analytics, particularly deployed in production environments at scale, • Experience with B2B products with a heavy product support component or consulting practice, • Interest in supporting US government missions to counter foreign adversary and non-state actor propaganda and disinformation Clearance Requirement: Eligibility to obtain government clearance if required/needed. #LI-JS #LI-JB1 Two Six Technologies is committed to providing competitive and comprehensive compensation packages that reflect the value we place on our employees and their contributions. We believe in rewarding skills, experience, and performance. Our offerings include but are not limited to, medical, dental, and vision insurance, life and disability insurance, retirement benefits, paid leave, tuition assistance and professional development. The projected salary range listed for this position is annualized. This is a general guideline and not a guarantee of salary. Salary is one component of our total compensation package and the specific salary offered is determined by various factors, including, but not limited to education, experience, knowledge, skills, geographic location, as well as contract specific affordability and organizational requirements. Salary Range $178,900 - $268,500 USD Looking for other great opportunities? Check out ___ for all our Company’s current openings! Ready to make the first move towards growing your career? If so, check out the ___! This will give you step-by-step directions on applying, what to expect during the application process, information about our rich benefits and perks along with our most frequently asked questions. If you are undecided and would like to learn more about us and how we are contributing to essential missions, check out our ___ page! We share information about the tech world around us and how we are making an impact! Still have questions, no worries! You can reach us at ___. We are happy to connect and cover the information needed to assist you in reaching your next career milestone. Two Six Technologies is an Equal Opportunity Employer and does not discriminate in employment opportunities or practices based on race (including traits historically associated with race, such as hair texture, hair type and protective hair styles (e.g., braids, twists, locs and twists)), color, religion, national origin, sex (including pregnancy, childbirth or related medical conditions and lactation), sexual orientation, gender identity or expression, age (40 and over), marital status, disability, genetic information, and protected veteran status or any other characteristic protected by applicable federal, state, or local law. If you are an individual with a disability and would like to request reasonable workplace accommodation for any part of our employment process, please send an email to ___. Information provided will be kept confidential and used only to the extent required to provide needed reasonable accommodations. Additionally, please be advised that this business uses E-Verify in its hiring practices. By submitting the following application, I hereby certify that to the best of my knowledge, the information provided is true and accurate.

SmarterDx, a Smarter Technologies company, builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, our platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial. Become a Smartian and help optimize the way the healthcare system works for everyone. Learn more at ___. SmarterDx is seeking a Customer Success Manager who can help our customers thrive. In this role, you will ensure our health system clients have a positive experience with SmarterDx by developing deep relationships with clients, from hospital CFOs to Clinical Documentation Specialists to IT managers and beyond. You will collaborate with cross-functional teams to resolve customer issues, monitor the effectiveness of SmarterDx’s solution post go-live, and coordinate with our implementation team to launch new clients. This position requires exceptional project management, relationship-building, and communication skills. This role is fully remote within the US • Manage a portfolio of existing, “live” customers on the SmarterDx platform, • Develop deep relationships with customers at all levels, acting as the customer's trusted advisor, and providing guidance and knowledge to help them achieve their business objectives, • Be a key contributor to team tools, templates and processes, such as implementation plans, CS playbooks, and customer onboarding processes, • Lead hand-offs from Sales to CS, through implementation and go-live, • Coordinate with internal teams to resolve customer issues, access additional resources, and facilitate the solutions needed by customers, • Monitor client performance, report on financial impact to customer executives, drive product expansion, and work with sales to execute renewals, • Identify actionable insights by combining your understanding of customer needs, revenue cycle operations, and healthcare data, • Deliver customer feedback as a voice of the customer to internal teams, identifying customer needs, ideas, and challenges, and advocate for solutions and product enhancements, • Surface customer success stories, and help build a list of reference customers, • If necessary, coordinate implementation with clients and internal teams to ensure a successful launch, • 3-5+ years experience working in customer success or account management with hospital and/or health system clients, • Hospital revenue cycle experience is essential, • You take radical ownership over troubleshooting problems, • Capable of being both detail-oriented and a big picture thinker, and can tailor communications by appropriately zooming in or zooming out, • You are gracious, empathetic, and excellent in written and verbal communication, • You love to say “yes,” but you know how to say “no”, offer alternative solutions, and have difficult customer conversations in a respectful manner, • You thrive in ambiguous roles and can use critical thinking skills to “figure it out”, • You love variety and are able to wear multiple hats within the same or multiple projects: PM, CSM, trainer, process designer, QA, • Prior experience at a startup--especially as an early member of a new Customer Success team, • Experience using Jira to create and manage tasks and issues, • Strong experience with data analytics $120,000 - $140,000 salary #LI-Remote • Medical, Dental & Vision – Comprehensive plans with leading insurance providers, covering 75% of your premiums, depending on the plan., • Paid Parental Leave – Generous paid leave to support families through birth or adoption: Up to 12 weeks for parents., • Remote-First Team – Work from anywhere in the U.S., • Unlimited PTO & 10 Holidays – So you can relax and recharge., • 401(k) with Traditional & Roth Options – Tax-advantaged retirement savings through Fidelity with a 4% match., • Minimal Bureaucracy – A fast-moving, high-impact environment where you can focus on what matters., • Incredible Teammates! – Work alongside smart, supportive, and mission-driven colleagues.

Harness is led by technologist and entrepreneur Jyoti Bansal, founder of AppDynamics (acquired by Cisco for $3.7B). The company has raised ~$240M in Series E venture funding, is valued at $5.5B, and backed by top investors including Goldman Sachs, Menlo Ventures, IVP, Google Ventures, J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures and more. Harness is building the industry’s leading AI-powered software delivery platform, enabling teams worldwide to build, test, and deliver software faster, safer, and more reliably. Writing code is only 30–40% of the engineering lifecycle — the rest involves testing, deployments, security, compliance, and optimization. Harness brings AI and automation to this outer loop, turning complex, time-consuming workflows into streamlined processes at massive global scale. The platform includes industry leading products in CI/CD, Feature Flags, Cloud Cost Management, Service Reliability, Chaos Engineering, Software Engineering Insights, Internal Developer Experience, and API discovery, observability, governance, and runtime protection. Over the past year, Harness powered 128M deployments, 81M builds, 1.2T API calls protected, and $1.9B in cloud spend optimized, helping customers like United Airlines and Choice Hotels accelerate releases by up to 75% and achieve 10x DevOps efficiency. With employees in over 25 countries, Harness is shaping the future of AI-driven software delivery — and we’re looking for exceptional talent to help us move even faster. We are seeking a Principal Customer Architect (Forward Deployed Engineer) to join our Customer Success team. In this role, you will act as a technical expert embedded with our customers to ensure they realize maximum value from our platform. You will configure and optimize platforms for client use cases, build workflows around real user needs, drive product adoption, and keep customer deployments healthy. As a strategic technical advisor, you will enable customers through hands-on support and guidance, helping them achieve their business outcomes while maintaining high satisfaction. This role reports directly to the Director, Customer Architect and will collaborate closely with Customer Success Architects, Product, Engineering, and other cross-functional teams to deliver results. • Technical Enablement & Customer Adoption: Lead technical onboarding and enablement programs to drive high customer adoption and satisfaction. Provide best-practice guidance and hands-on support so customers fully leverage our solutions, aiming to maintain over 90% product adoption in each account., • Strategic Advisory: Serve as a trusted technical advisor to customer teams, understanding their goals and challenges. Influence key stakeholders by articulating how our platform aligns with their business objectives, and guide them on strategic infrastructure improvements to achieve desired outcomes., • Business Value Reviews (BVRs): Plan and deliver regular Business Value Reviews to demonstrate progress toward customers’ goals, product usage, and realized value. Prepare compelling presentations (using Google Slides and other tools) to highlight ROI, technical achievements, and next-step recommendations., • Churn Analysis & Customer Success: Proactively monitor customer health and usage metrics. Perform churn analysis to identify at-risk accounts and technical pain points. Work with customers to resolve issues, optimize their implementations, and ensure technical success — thereby maintaining an Annual Gross Retention Rate (AGRR) above 90%., • Infrastructure as Code Management (IaCM): Deliver hands-on support in the Infrastructure-as-Code module. Help customers implement and manage IaC solutions to automate their cloud infrastructure on platforms like AWS and GCP., • Internal Developer Platforms (IDP): Guide customers in building and improving Internal Developer Platforms on Kubernetes. Assist with setting up CI/CD pipelines, container orchestration, and developer self-service workflows., • Emerging Technology Enablement: Contribute your expertise to new domains such as Software Engineering Intelligence (SEI), Cloud Cost Management (CCM), and Customer Engineering (CE). Help customers adopt these emerging solutions by providing architectural guidance and hands-on assistance., • Cross-Functional Collaboration: Act as the voice of the customer internally. Work with Product and Engineering teams to translate feedback into improvements, influence roadmaps, and troubleshoot complex issues. Partner with Customer Success Managers and Sales to strategize on account plans, renewals, and expansion. We are looking for candidates with a strong technical foundation in modern DevOps practices and tools, particularly in areas related to Infrastructure as Code and Internal Developer Platforms. Infrastructure as Code (IaC) • Hands-on experience with Terraform for managing cloud infrastructure, • Design and reuse of IaC modules across environments, • Proficiency with AWS and GCP, including networking, compute, IAM, and security, • Familiarity with Terragrunt, CDK, Cloud Formation or similar IaC automation frameworks, • Familiarity with Ansible or similar configuration management frameworks Internal Developer Platforms (IDP) • Deep understanding of Kubernetes (EKS, GKE, or self-managed clusters), • Experience with Helm, Kustomize, and other K8s tools, • Workflow orchestrations using CI/CD tools, • Knowledge of developer self-service workflows and platform engineering principles Automation • Proficiency in Python, Bash, or Go for scripting and automation, • Experience setting up comprehensive logging, alerting, and performance dashboards Security & Governance • Understanding of security best practices for infrastructure and DevOps tooling, • Exposure to tools like OPA/Gatekeeper, HashiCorp Vault, or equivalent Soft Skills • Strong customer empathy and consultative mindset, • Ability to explain complex technical architectures to a non-technical audience, • Excellent collaboration and documentation habits, • Senior-level experience (typically 5+ years) in DevOps, SRE, or related engineering roles, • Strong communication and presentation skills with the ability to influence stakeholders, • Experience in customer-facing technical roles (e.g. Solutions Architect, CSE, Professional Services) is a plus, • Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience), • Relevant certifications (e.g. AWS, GCP, Kubernetes, Terraform) are advantageous, • Success in this role will be measured by high customer adoption, AGRR above 90%, and the quality of enablement and strategic guidance delivered. Remote - U.S. • Competitive salary, • Comprehensive healthcare benefits, • Flexible Spending Account (FSA), • Flexible work schedule, • Employee Assistance Program (EAP), • Flexible Time Off and Parental Leave, • Monthly, quarterly, and annual social and team building events, • Monthly internet reimbursement Pay transparency$165,000—$195,000 USD All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. Note on Fraudulent Recruiting/Offers We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at , or you can contact your local law enforcement agency.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Sr. Customer Success Partner is a member of the Account Management Team. This is a consultative sales and Enterprise level account management position to grow revenue in the most strategic accounts through sales of First Advantage products and solutions within a small number of named accounts under the Transportation Vertical. It is anticipated that you will insure and grow this revenue stream via the development and ongoing maintenance of a strategic account plan and the definition of the strategic deployment of resources required to drive the penetration of FA solutions through the enterprise within your assigned accounts, and to maintain the base revenue that is already present in those accounts. Coordinates with client, operations management and technology to ensure service levels are being maintained. While the role is 100% remote there will be up to 25% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Program Management • Develop clear and thorough sales account plans detailing all relevant information about customers, their industries, and their specific RISK history. Track revenue trends and sales opportunities and analyze competitive threats. Meet or exceed monthly and annual revenue objectives within a defined list of named accounts., • Identify additional products or solutions FA can provide., • Identify required cross functional resources needed to maximize revenue opportunities and penetrate market with FA products and solutions., • Transportation knowledge of State and Federal Guidelines a plus (DOT, FMCSA, etc.), • Will be working with in the Transportation industry a plus (Driver Qualification knowledge a plus) Excellent organizational, analytical, problem-analysis, and problem-solving skills., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer client’s questions or implement solutions in a timely fashion. Maintain a current understanding of First Advantage competitor’s offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over those offered by its competitors., • Prepare and deliver quarterly and annual client business reviews., • Document and manage all action/project plans for assigned client base., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems analyzing root causes to issues and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ background screening and/or occupational health programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Partner with internal account team to review program performance.Administrative, • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals and proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers., • Manage monitoring and reporting programs for customers., • Bachelor's degree or equivalent work experience., • 7-10 years proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with C-level relationship experience., • Proficiency with MS Office applications including Word, PowerPoint, and Excel., • Strong oral and written communication, and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills, • Demonstrated networking capabilities, exhibiting a professional demeanor and business maturity, • 40-50 hour work week with additional hours as customers, situations and projects require.Preferred:, • 3 years of virtual work experience, • Work experience in the professional sales environment is desirable First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays The salary range for this position is approximately $90-110K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

About Agero: Wherever drivers go, we’re leading the way. Agero’s mission is to rethink the vehicle ownership experience through a powerful combination of passionate people and data-driven technology, strengthening our clients’ relationships with their customers. As the #1 B2B, white-label provider of digital driver assistance services, we’re pushing the industry in a new direction, taking manual processes, and redefining them as digital, transparent, and connected. This includes: an industry-leading dispatch management platform powered by Swoop; comprehensive accident management services; knowledgeable consumer affairs and connected vehicle capabilities; and a growing marketplace of services, discounts and support enabled by a robust partner ecosystem. The company has over 150 million vehicle coverage points in partnership with leading automobile manufacturers, insurance carriers and many others. Managing one of the largest national networks of service providers, Agero responds to approximately 12 million service events annually. Agero, a member company of The Cross Country Group, is headquartered in Medford, Mass., with operations throughout North America. To learn more, visit ___. Note: For our technical positions, we love to get you started in person! You may be required to travel to Medford for your initial onboarding. Don't worry about the logistics - once you're hired, we handle all travel arrangements and expenses for you. Role Description and Mission: The Senior Product Manager, Workday Financials is the business partner and technical owner of the enterprise Procure-to-Pay (P2P) ecosystem. Serving as the critical bridge between Finance teams (Procurement, Accounts Payable, Reimbursements) and the technology stack, this individual is responsible for the strategic roadmap, configuration, and systemic optimization of Workday Financials. Moving beyond feature execution, the Senior Product Manager, Workday Financials implements scalable, compliant, and highly automated financial workflows from Requisition to Payment, ensuring the organization achieves its goals for touchless processing and maintains robust internal controls. Key Outcomes: • Ecosystem Strategy & Roadmap: Own and evolve the end-to-end product vision for the entire Procure-to-Pay lifecycle. Translate complex business needs from Finance leadership into a prioritized, strategic roadmap, balancing immediate operational fixes with enterprise initiatives (e.g., touchless invoice processing, advanced claims payment rules)., • Workday Financials Architecture & Optimization: Serve as the functional Subject Matter Expert (SME) for Workday Procurement and Supplier Accounts. Lead the configuration, testing, and deployment of Workday updates and semi-annual releases, ensuring seamless business continuity and the adoption of new system capabilities., • Process Engineering: Architect and implement intuitive workflows within Workday that minimize end-user friction while maintaining strict financial controls. Analyze current workflows to identify systemic bottlenecks, significantly reducing cycle times for approvals and payments., • Training & Communication: Provide training, demos, and product updates to internal stakeholders. Clearly communicate product changes, new features, and operational benefits to relevant teams., • Financial Systems & Performance Monitoring: Monitor product performance post-launch to ensure its alignment with business outcomes. Define key metrics for success and establish a feedback loop to drive product iterations., • Automation & Innovation Leadership: Drive automation initiatives across the financial stack, including the deployment of Automated Payment Rules, supplier punch-outs, and integrations with Optical Character Recognition (OCR) tools. Troubleshoot and resolve complex, system-level process breaks., • Stakeholder Integration: Partner with Sourcing, Accounts Payable, and Expense Audit leadership to define advanced requirements for supplier payment flows and spend analysis., • Technical Orchestration: Collaborate with IT, Data Science, and Engineering squads to design and oversee complex integrations between Workday and third-party enterprise tools (e.g., data mediation platforms, fraud detection rules, and banking file transmissions). Skills, Education and Experience: EDUCATION: Bachelor’s degree in Business, Finance, Computer Science, or a related field, or equivalent experience required. EXPERIENCE: 8-10 years of total professional experience in Product Management, Business Systems Analysis, or Financial Operations. Minimum of 2 years of direct, hands-on configuration and optimization experience within a Workday Financials environment, specifically utilizing the Procurement, Supplier Accounts, or Expenses modules. Deep understanding of the full Procure-to-Pay lifecycle, vendor master data management, payment flows, and three-way matching/reconciliation. Experience with OCR tools (e.g., Kofax, ScanOne) or advanced procurement marketplaces is preferred. Proven experience working in an Agile/Scrum environment, managing backlogs utilizing tools such as Jira. ROLE BASED COMPETENCIES (KNOWLEDGE, SKILLS & ABILITIES): • FinOps Ecosystem Vision: Demonstrates an understanding of the full product lifecycle within financial systems; capable of architecting a P2P vision that aligns with long-term corporate financial strategy., • Advanced Problem Solving & System Troubleshooting: Exhibits a proactive, analytical approach to identifying and resolving system inefficiencies before they escalate into critical business interruptions., • Strategic Prioritization (Ruthless Focus): Highly priority-minded; demonstrates the ability to cut through noise, identify the highest-impact systemic issues, and execute on them without distraction., • Technical Translation & Communication: Possesses the unique ability to translate and explain complex Workday configurations and technical limitations to non-technical finance executives and stakeholders. ., • Data-Driven Product Optimization: Leverages an analytical mindset to justify product investments ; utilizes concrete data (e.g., "time to approve," "touchless processing rates") to measure product success and iterate., • Passionate Innovation: Exhibits a strong drive to innovate within the Finance space; passionate about leveraging technology (automation, OCR) to make a tangible difference in operational efficiency., • Change Management: Ability to lead and manage change within the organization. Effectively communicate and implement product updates and system changes to ensure smooth transitions across teams.Autonomy and Initiative: Self-driven with the ability to work independently and make decisions with minimal supervision. Demonstrates strong initiative and the ability to solve problems autonomously.Customer-Centric Mindset: A focus on internal stakeholders as customers, with the ability to translate their needs and pain points into actionable solutions. Understands the user experience and ensures financial systems align with business goals and customer expectations. WORKING RELATIONSHIPS: This position partners directly with the Director of Claims Payments & Reimbursements, Accounting Leadership, and cross-functional teams including Engineering Squads and Data Science & Analytics to align financial workflows with technical execution. ADDITIONAL REQUIREMENTS: Ideal candidate is based in Massachusetts or New Hampshire and has the ability to come into our Medford, MA headquarters occasionally. Remote candidates should be flexible to travel to our Medford, MA headquarters 5% of total time, depending on project needs. Evening or weekend hours may be required to meet project deadlines or system updates. Hiring In: * United States: Arizona, California, Florida, Georgia, Illinois, Massachusetts, Michigan, New Hampshire, New York State, New Mexico, North Carolina, Tennessee, Virginia The anticipated closing date to submit applications for this role is March 31st. Join our ___ to track your application status and receive instant alerts for future openings. The base salary range presented represents the anticipated low and high end salary range for new hires in this position. Your final base salary will be determined based on factors such as work location, experience, job related skills, and relevant training and education. The range listed is just one component of the total compensation package provided by Agero to employees. National Pay Range$110,000—$140,000 USD The base salary range presented represents the anticipated low and high end salary range for new hires in this position. Your final base salary will be determined based on factors such as work location, experience, job related skills, and relevant training and education. The range listed is just one component of the total compensation package provided by Agero to employees. Medford$110,000—$140,000 USD Life at Agero: At Agero, you'll find a workplace where your unique perspective is not just welcomed, it's celebrated. We believe that our differences make us stronger, and we're committed to creating an environment where every employee feels a sense of belonging. If you're looking for a company that values your individuality, provides opportunities for growth, and champions open communication, Agero is the place for you. Join our team and help us drive the future of driver assistance, while experiencing a workplace where you can truly thrive. Benefits Built for Well-being: Agero’s innovation is driven by a workforce where all associates feel like they can truly thrive. Agero offers a wide range of benefits to promote well-being, encourage personal development, and ensure financial stability. Our benefits include: • Health and Wellness: Healthcare, dental, vision, disability, life insurance, and mental health benefits for associates and their families., • Financial Security: 401(k) plan with company match and tuition assistance to support your future goals., • Work-Life Balance: Flexible time off, paid sick leave, and ten paid holidays annually., • For Contact Center Roles: Accrual of up to 3 weeks Paid Time Off per year, paid sick leave, and ten paid holidays annually., • Family Support: Parental planning benefits to assist associates through life’s milestones., • Bonus/Incentive Programs Join Agero and experience a workplace that invests in your success both personally and professionally. *Applicants must be currently authorized to work in the United States on a full‑time basis. This position is not eligible for employer visa sponsorship now or in the future. *It is unlawful in Massachusetts to required or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

About Pallet Pallet is building AI Agents to transform logistics — a $12 trillion global industry. We’ve raised $50M from top investors including General Catalyst, Bessemer Venture Partners, and Bain Capital Ventures. In under two years, we’ve achieved 700% revenue growth and are just getting started. Our mission is to increase the efficiency of the global supply chain by automating the manual workflows that slow logistics teams down — from scheduling and appointment setting to data entry and load management. Our flagship platform provides end-to-end visibility, control, and optimization, while our newest product, CoPallet, introduces AI Agents that can understand and execute requests in real time, and integrate directly with customer systems. As logistics providers look to generative AI to drive efficiency, many are turning to Pallet to lead the way. With deep industry expertise and cutting-edge AI capabilities, we’re positioned to build the next $10B company in logistics. Join us and work alongside leaders from Google, DoorDash, YC, and more to shape the future of logistics tech. Build Your Own Role — Customer Success at Pallet We’re always excited to meet thoughtful, driven people who are passionate about helping customers succeed — especially in complex, operational industries like logistics. Even if we don’t have a customer success role that’s a perfect match right now, we’d love to hear how you think you could make an impact at Pallet. This is your opportunity to pitch us: What would you build, lead, or improve if you joined our team? Whether you’re passionate about onboarding, retention, product enablement, or strategic account growth — we’re open to crafting the right role for the right person. What We’re Looking For While the specifics may vary, we’re especially excited to meet folks who: • Take ownership and love turning messy processes into well-oiled machines, • Have experience in startup or high-growth environments, • Are passionate about delivering real business impact for customers, • Communicate clearly and proactively — both internally and externally, • Can confidently articulate where they’d drive value within our mission What You Might Work On Depending on your background and interests, you could help lead or contribute to: • Building and scaling our onboarding and implementation workflows, • Creating proactive playbooks to increase customer engagement and retention, • Working cross-functionally with Product and Engineering to translate feedback into action, • Driving upsell/expansion opportunities and managing strategic accounts, • Launching new CS tooling or automation that improves efficiency At Pallet, we move fast, care deeply about customer outcomes, and are building a team that thrives on trust, accountability, and creativity. If you're excited about our mission and want to help transform logistics through world-class customer success, we’d love to hear from you. Location: Open to remote or in person in San Francisco office 3-4x a week. Top-Tier Benefits: 🩺 Health, Vision, and Dental benefits 🏝️ Flexible PTO ➕ Life Insurance and Accidental Insurance ❤️‍🩹 Short-Term Disability Coverage 💸 Generous salary and equity for all staff 🪜 401k option; helping you save for the future 📚 Yearly learning and development stipend 🚌 Commuter benefits for Bay Area employees 🚘 Uber ride stipend if you ever have to work late in the office 🏡 Remote office home stipend to get you comfy in your space 🍔 Daily catered lunches provided by Sharebite (every meal you order, one meal gets donated) ✈️ Onboarding trip to San Francisco HQ if you work remotely 🥤 Monthly happy hours 🎉 Annual Company Offsites; our last one was in Napa Wine Country 🍷 Pallet is proud to be an Equal Employment Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Customer Support Associates are on the front lines working with our customers every single day to ensure that issues with their account are resolved in a timely manner. This remote role reports to a Customer Support Team Lead. At Squarespace, Customer Operations empowers users to give voice to their

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at ___. What we’re looking for We're looking for a Principal PM to own one of our most strategic product bets. This is a role for someone who thinks in systems, operates at the intersection of product and platform, and knows how to turn a long-term vision into a quarterly plan that actually ships. You'll work at the senior individual contributor level with a player-coach remit, setting strategy, influencing cross-functional teams, and developing the PMs around you. This is not a role for someone who wants to manage up and delegate down. It's for someone who still loves the work What you’ll be working on • Own strategy and roadmap for a high-priority initiative with direct revenue impact, • Define the long-term vision while staying close enough to execution to catch when things drift, • Influence and align cross-functional teams such as engineering, design, data, and adjacent product orgs, • Mentor and elevate the PMs around you through example, not just feedback, • Bring commercial rigor to every roadmap decision connecting features to outcomes, • Work with platform and infrastructure teams to define what capabilities are needed and in what order We’d love to hear from people with • 8+ years in product management with a track record of owning complex, cross-functional bets, • Deep experience in one or more of: workflow automation, orchestration, engagement, or growth product loops, • Strong strategic long term and short term instincts, • Commercial orientation thinking about revenue impact, retention, and activation as naturally as you think about user experience, • Proven ability to influence without authority across large, matrixed organizations, • Providing player-coach energy to be in the room where the hard decisions get made, not just reviewing the output, • Comfort with AI and data as product primitives — you know how to build things that feel intelligent, • Experience at a SaaS company serving SMB or mid-market customers, • Background in integration-heavy products or platforms with rich API ecosystems, • Familiarity with AI-powered recommendation or next best action systems The base pay provided for this position ranges from $208,250.00/year - $208,250.00/year depending on the geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience. Bonuses and commissions may also be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits. SurveyMonkey believes in-person collaboration is valuable for building relationships, fostering community, and enhancing our speed and execution. While this role is remote, it may require in-person participation. You will be encouraged to attend company events throughout the year. These events will take place at a designated SurveyMonkey office or location. #LI-remote Why SurveyMonkey? We’re glad you asked At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the ___ to help employees thrive in work and life. We’ve been trusted by organizations for over 25 years, and we’re just getting started. Our milestones include celebrating a quarter-century of curiosity with___, opening new hubs in ___ and ___, crossing the threshold of ___, and earning recognition as one of the Most Inspiring Workplaces across ___ and ___. We live our___—like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you. Our commitment to an inclusive workplace SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities. Your data For more information on how SurveyMonkey (including its subsidiary and affiliated companies) processes your personal data as a job candidate or applicant, please see our ___. Please note that we may use artificial intelligence (AI) tools to support parts of the hiring process, such as sourcing candidates, reviewing applications, analyzing resumes, or summarizing interviews. These tools assist our recruitment team but do not replace human judgment.

IonQ is developing the world's most powerful full-stack quantum computer based on trapped-ion technology. We are pushing past the limits of classical physics and current supercomputing technology to unlock a new era of computing. Quantum computing has the potential to impact every area of human society for the better. IonQ’s computers will soon redefine industries like medicine, materials science, finance, artificial intelligence, machine learning, cryptography, and more. IonQ is at the forefront of this technological revolution. We are looking for a Senior Quantum Field Engineer for our US Federal business. As a Senior Quantum Field Engineer, you’ll be part of a team whose mission is to lead IonQ on its journey to build the world’s best quantum solutions and solve the world’s most complex problems. Field Engineering sits at the intersection of customers, markets, products and product teams, algorithms, applications, innovation and strategy - this is the team where ideas become applied and have impact. Join a nimble team of scientists, engineers, salespeople, marketers, business developers, and product managers to drive an entirely new quantum computing business. We’re seeking versatile engineers and architects skilled in technical sales, technical demos and customer interactions who feel energized to deliver IonQ’s quantum computing products and quantum applications. Responsibilities: • Inspire and co-engineer solutions with the US Intel Agencies by explaining IonQ’s strategy, portfolio and answering technical questions about quantum portfolio (compute, network, security, sensing and space) and quantum applications., • Lead and shepherd client discussions, inspiring them to see how quantum applications can be implemented in their business domain., • This includes working through business needs and mapping Quantum Algorithms (financial services, bioscience, chemistry and materials, optimization, generative AI, and other domains) into application code and executing Proof-of-Concepts together with the IonQ Application team., • Share insights from clients with the IonQ Product Management and Engineering teams such that client feedback is incorporated into our products., • Navigate competitive objection handling, • Translate business needs expressed by our clients into technical work projects in collaboration with other team members., • Create assets to explain features of our quantum applications and other IonQ quantum products., • Move dialogs from initial ideation to focused exploration domain through to proof-of-concept and ultimately into production workflows., • Lead client discovery sessions for business-oriented use cases that uncover potential overlap with development of useful quantum algorithms together with the IonQ Application team, • Partner with marketing, developer relations and business development to grow awareness of IonQ in the world at large., • Attend industry conferences, as needed, to talk to client and support our booth activities., • This is a technical customer-facing role with the appropriate balance of compensation acceleration for success and a base salary to ensure that credibility and technical correctness always comes first. You’d be a good fit with: • 10+ years of experience in technical customer-facing role or equivalent capacity. The ability to communicate (at the various context-appropriate levels of depth) and persuade clearly, have strong EQ, and other customer-facing skills are critical., • US Citizen, with Top Secret (TS) / Sensitive Compartmented Information (SCI) clearance required, with a full scope polygraph preferred, • 5 years of focused experience with technology companies that support US Intel Agencies, • Bachelor’s degree or above in Computer Science, Machine Learning, Data Science, or other STEM field, such as Chemistry, Physics or Engineering, • Motivated learner with a strong interest in quantum computing., • Mission oriented person - driven to help the US Federal Government Intel agencies You’d be a great fit with: • Masters or PhD in a STEM field, perhaps adjacent to quantum computing., • Time on the customer side in various verticals included leadership roles - this provides customer empathy, • Hands-on experience with Qiskit, Cirq or other quantum computing SDK., • Proficient in Python and Jupyter Notebooks., • Expert architecture skills across various technologies (“full stack skills”), • Experience leading technical events. Location: This position can work onsite or hybrid from one of our offices (College Park, MD, Bothell, WA) or fully remote in the US or Canada. Travel: Some travel expected in the US (20%) but opportunities for global travel are available as well for client meeting and IonQ conference activities. Job ID: 1311 The approximate base salary range for this position is $192,979 - $252,659. The total compensation package includes base, bonus, and equity. Compensation will vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Posted base salary figures are subject to change as new market data becomes available. Beyond base salary, total compensation includes a variable bonus and equity component and a range of benefit options found on our career site at ___. Details of participation in these benefit plans will be provided when a candidate receives an offer of employment. Our US benefits include comprehensive medical, dental, and vision plans, matching 401K, unlimited PTO and paid holidays, parental/adoption leave, legal insurance, a home internet stipend, and pet insurance! IonQ's HQ is located in College Park, Maryland, just outside of Washington DC. We are actively building out our recently opened manufacturing and production facility in Bothell, WA (near Seattle). Depending on the position, you may be required to be near one of our offices in College Park, Seattle, Toronto, Canada, and Basel, Switzerland. However, IonQ will expand into additional domestic and international geographies, so don’t let this stop you from applying! At IonQ, we believe in fair treatment, access, opportunity, and advancement for all while striving to identify and eliminate barriers. We empower employees to thrive by fostering a culture of autonomy, productivity, and respect. We are dedicated to creating an environment where individuals can feel welcomed, respected, supported, and valued. We are committed to equity and justice. We welcome different voices and viewpoints and do not discriminate on the basis of race, religion, ancestry, physical and/or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, military or veteran status, or any other basis protected by law. We are proud to be an Equal Employment Opportunity employer. US Technical Jobs. The position you are applying for will require access to technology that is subject to U.S. export control and government contract restrictions. Employment with IonQ is contingent on either verifying “U.S. Person” (e.g., U.S. citizen, U.S. national, U.S. permanent resident, or lawfully admitted into the U.S. as a refugee or granted asylum) status for export controls and government contracts work, obtaining any necessary license, and/or confirming the availability of a license exception under U.S. export controls. Please note that in the absence of confirming you are a U.S. Person for export control and government contracts work purposes, IonQ may choose not to apply for a license or decline to use a license exception (if available) for you to access export-controlled technology that may require authorization, and similarly, you may not qualify for government contracts work that requires U.S. Persons, and IonQ may decline to proceed with your application on those bases alone. Accordingly, we will have some additional questions regarding your immigration status that will be used for export control and compliance purposes, and the answers will be reviewed by compliance personnel to ensure compliance with federal law. US Non-Technical Jobs. Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Accordingly, we will have some additional questions regarding your immigration status that will be used for export control and compliance purposes, and the answers will be reviewed by compliance personnel to ensure compliance with federal law. If you are interested in being a part of our team and mission, we encourage you to apply!

WHO YOU ARE You are a technically skilled implementation professional with hands-on experience integrating hospitality software systems. You understand how data flows from property management systems, point-of-sale platforms, and enterprise applications into analytics platforms. You are comfortable working with APIs, troubleshooting data pipelines, and ensuring customers have clean, reliable data feeding their IN-Gauge deployment. You may come from backgrounds such as: • Technical Implementation Consultant or Integration Specialist within hospitality technology, • Data Engineer or ETL Developer with hospitality or enterprise SaaS experience, • Solutions Engineer supporting PMS, POS, or hospitality platform integrations, • Professional Services Engineer with hands-on API and data pipeline experienceYou enjoy solving integration challenges, working directly with customer technical teams, and ensuring data accuracy and reliability across complex hospitality environments. WHAT YOU WILL DO As a Technical Implementation Consultant, you will own the technical delivery of IN-Gauge implementations, ensuring seamless data integration from customer systems and reliable platform activation. Data Integration & Pipeline Development • Design and configure data ingestion pipelines from PMS (Opera, Infor, Mews, etc.), POS (Toast, MICROS Simphony, Aloha, etc.), and other enterprise systems, • Execute data extraction processes using ETL/ELT methodologies appropriate to customer environments, • Work with data lakes and warehouses (S3, Redshift, Snowflake) to ensure proper data staging and storage, • Implement data normalization processes, mapping customer data to IN-Gauge canonical models and schemas, • Configure and monitor event streams, batch jobs, and real-time data processing as requiredAPI & System Connectivity, • Integrate customer systems via REST APIs, GraphQL endpoints, webhooks, and file-based transfers, • Configure authentication mechanisms (OAuth, API keys, tokens) and manage rate limiting considerations, • Troubleshoot connectivity issues, data discrepancies, and pipeline failures, • Document integration specifications and data mappings for each implementationCustomer Technical Engagement, • Act as the primary technical contact during implementation, • Lead technical discovery sessions to understand customer system architecture and data availability, • Collaborate with customer IT teams to establish secure, reliable data connections, • Provide technical training on data flows, monitoring, and troubleshootingQuality Assurance & Handoff, • Validate data accuracy, completeness, and timeliness throughout the implementation, • Monitor early data quality and pipeline performance, • Document technical configuration, known issues, and operational considerations, • Data pipelines are reliable, accurate, and performant from go-live, • Integrations are completed on time with full technical documentation, • Customers have confidence in their data quality and understand their integration architecture, • Experience implementing hospitality software (SaaS, POS, PMS, or related hospitality platforms), • Hands-on experience with data ingestion pipelines and ETL/ELT processes, • Working knowledge of APIs: REST, webhooks, authentication methods, rate limiting, error handling, • Familiarity with data lakes/warehouses (S3, Redshift, Snowflake, or similar), • Understanding of data normalization, schema design, and canonical data models, • Experience with batch processing, scheduled jobs, or event-driven architecturesPreferred, • Experience with hospitality-specific systems: Opera, Infor HMS, Toast, MICROS Simphony, Aloha, • SQL proficiency for data validation and troubleshooting, • Exposure to real-time streaming technologies (Kafka, Kinesis, or similar), • Familiarity with monitoring and alerting tools for data pipelinesSkills, • Strong technical communication skills with both technical and non-technical stakeholders, • Ability to manage multiple implementations simultaneously, • Systematic approach to troubleshooting and problem resolution, • Employer contribution toward company-sponsored health plans, • Dental & Vision plans offered, • Employer-paid Short-term Disability & Long-term Disability, • Employer-paid Life Insurance Policy ($100,000), • Employer-paid Accidental Death & Dismemberment Policy ($100,000), • 401K participation with 4% Employer Matching Contribution, • Paid Time Off and annual holiday closure, • Parental Leave (Maternity, Paternity, and Adoption Leaves

We're hiring a Bilingual Customer Service Representative to join our Member and Provider Services team.Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members.We started Oscar in 2012 to create the kind of health insuran

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a ___ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a ___ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in ___, committed to making a positive impact on its customers, employees, and communities. The Role We are looking for a product manager for Veeva Labs. Veeva Labs builds innovative applications for Veeva’s own use and for Veeva’s customers. When Veeva has a strategic need for an application that is better or different than what we see on the market, we work with Veeva’s executive leadership to build it. It’s a special opportunity to build products to the highest standards, with the rewards of building applications that are loved by their users. We also frequently pioneer new technologies and architectures, later used across Veeva. This role has a preference for candidates based in the Pacific or Mountain Time Zones. \n What You'll Do • Design innovative product features across domains and business processes, • Work with senior leaders at Veeva to define innovative solutions, • Author high-quality design specifications within an agile methodology, • Prioritize feature development based on strategic initiatives, customer requirements, and internal technical needs, • Interact with customers, services, market owners, and sales to understand business needs, • Interact with engineering and QA teams to drive high-quality product feature implementation Requirements • 5+ years in a business analyst or product management role, • Ability to work independently in a dynamic environment with little direct supervision, • Strong analytic skills: able to develop and test hypotheses from user behavior and other data, • Strong communication skills: written, verbal, and formal presentation, • Technical skills to translate business requirements into terms that developers can understand Nice to Have • User interface design skills, • Experience mentoring product managers Perks & Benefits • Medical, dental, vision, and basic life insurance, • Flexible PTO and company paid holidays, • Retirement programs, • 1% charitable giving program Compensation • Base pay: $120,000 - $200,000, • The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus. \n #LI-Remote Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at ___.

About Us We are a leading gastrointestinal health company delivering minimally invasive diagnostics to transform access to esophageal care. Our ___ combines a simple, swallowable device with cutting-edge laboratory biomarkers and analytics to detect esophageal cancer and its precursor, Barrett’s esophagus. Operating across the US and UK life-science hub, with hybrid, remote and onsite teams, we are expanding our pipeline to address new high-impact targets across gastroenterology and related fields. You’ll join a close-knit team of experts in our field who collaborate daily to translate breakthrough ideas into real-world solutions. At ___, every voice matters. Whether you’re in R&D, Commercialisation, Medical Affairs or Operations, you’ll have the chance to lead projects, influence strategy, and broaden your skill set across the company. We champion diverse backgrounds and perspectives, fostering an inclusive culture where everyone can thrive and innovate. If you’re inspired by purpose, motivated by challenge, and eager to make a meaningful impact on patient lives, we’d love to hear from you. We usually recruit on a rolling basis with the following four stages: • Initial Conversation – An online meeting with Maddie, a member of our People team, to learn about your skills & experiences and for you to explore what it is like to work with us., • Line Manager Interview – An online meeting with the hiring manager(s) to specifically discuss the role further., • Team Interview & Assessment – An onsite opportunity to meet the wider team, sometimes accompanied by an assessment or presentation on a topic related to the role., • Final Interview – An online meeting with our CEO to discuss your goals and the company’s history and vision. Job Summary As the Customer Success Manager you will play a hands-on role in setting up and owning end-to-end success for Cyted’s early-stage diagnostics. Partnering closely with the Chief Commercial Officer - US and the Sales team, you will directly lead customer onboarding, training, and ongoing engagement - building trusted relationships with clinicians, administrators, and operational staff. As a highly client and site facing role, you will set the tone for communication with US healthcare customers, ensuring seamless adoption, retention, and growth of Cyted’s medical device. You will be the operational backbone of customer delivery, including scheduling, logistics, reporting, and CRM management. Establishing Cyted’s customer success function from the ground up, you will design processes, systems, and best practices while personally managing key customer accounts. As the business scales, you will lay the groundwork for future team growth and leadership, ensuring a strong foundation for predictable renewals, adoption, and customer satisfaction. Acting as a strategic partner, you will clarify customer objectives, define success measures, and drive utilisation to deliver clinical and operational value. This requires proactive monitoring of account health, identifying risks and opportunities, and ensuring feedback informs Cyted’s products and processes. You will triage and resolve customer enquiries, serving as a key liaison across sales, billing and laboratory teams to ensure timely and effective issue resolution. Working Pattern and Location The role is a full-time position with a standard 40 hour working week. The role holder may be required to work flexibly. The Customer Success Manager - Diagnostics will be remote based, located on the eastern time zones and may need to visit other company sites when and if required. What you will be doing Operational Implementation, Delivery and Team Ownership • Build Cyted’s customer success function end-to-end, designing customer-focused, regulatory-aware frameworks, processes, and tools to support healthcare providers using medical device and diagnostics solutions., • Own delivery of high-value clients, ensuring adoption, renewals, and growth through responsive, problem-solving account ownership and scalable best practices., • Set clear goals, success measures, and reporting methods to monitor customer health and performance., • Lead collaborative, cross-functional partnerships with product, support, operations, and commercial teams to ensure seamless delivery and rapid issue resolution., • Establish and oversee all customer operational workflows and account administration, ensuring accuracy, consistency, and regulatory compliance., • Track and analyse customer performance data to identify adoption trends, usage gaps, and opportunities for improvement or expansion., • Create the groundwork for future team growth by defining smooth and scalable structure, capabilities, and onboarding processes., • Proactively monitor account health through regular check-ins, usage analysis, and performance reviews - proactively identifying risks early and taking corrective action., • Act as the primary point of contact for healthcare customers, leading end-to-end success with minimal oversight and high ownership., • Build and maintain relationship-driven, trusted partnerships with clinicians, administrators, and operational teams to drive satisfaction, retention, and growth., • Earn customer confidence as the first line of support for customer enquiries, problem-solving across technical, operational, clinical, and administrative domains., • Maintain clear, transparent, and responsive communication with customers throughout issue triage, progress, and resolution., • Record all interactions, escalations, and outcomes in CRM or ticketing systems to ensure traceability and learning. How we work At Cyted, how we work matters just as much as what we build. Our values shape how we partner with healthcare providers, support clinicians, and ultimately deliver earlier, better care for patients. As a Customer Success Manager in the US, you’ll bring those values to life through the way you work with customers every day - hands-on, accountable, and deeply invested in outcomes. We care deeply about the patients and clinicians who rely on our diagnostics. For you, care means being close to the detail: making sure sites are set up properly, workflows actually work in real clinical settings, and customers feel supported at every step. You’ll take the time to understand the pressures on healthcare teams and do whatever it takes to remove friction - whether that’s solving a scheduling issue, fixing a process gap, or jumping on a call to unblock a site. This is a role for someone who will own the basics as well as the bigger picture. You won’t just design customer success processes - you’ll run them. You’ll manage onboarding, training, troubleshooting, reporting, and follow-up yourself. You will be happy to execute with any task, if it helps a customer succeed. You’ll build credibility by being reliable, responsive, and willing to get your hands dirty. We aim high, but we’re practical. We’re scaling in a complex, regulated healthcare environment, and we need people who are comfortable operating in that reality. You’ll help establish what great customer success looks like for Cyted in the US - building repeatable processes while staying flexible enough to handle the nuances of each clinical partner. Experience in healthcare, diagnostics, or medical devices will help you navigate regulatory expectations, clinical workflows, and stakeholder dynamics with confidence. You’ll be expected to dive deep into the details. You’ll understand how our diagnostic fits into clinical workflows, how sites operate day to day, and where things can go wrong. You’ll spot issues early, connect the dots across commercial, operations, lab, and product teams, and solve problems rather than passing them along. We encourage you to challenge and then commit. You’ll have a voice in shaping how customer success works at Cyted - what we prioritise, how we engage customers, and how the function grows over time. You’ll question what isn’t working, propose better approaches, and then commit fully once a direction is set. Above all, we deliver. This role is about momentum and follow-through. You’ll be the person customers rely on, the one who closes loops, fixes issues, and ensures adoption actually happens. Every site you support, every problem you resolve, and every relationship you strengthen helps Cyted bring earlier cancer detection to more patients. This is how we work at Cyted. If you’re a hands-on, healthcare-aware Customer Success Manager who takes pride in doing the work, we should talk. Person Specification We’re seeking a proactive, hands-on and relationship-driven Customer Success Manager who thrives in fast-moving environments and combines strategic insight with operational excellence. The ideal candidate will have excellent experience managing healthcare or diagnostics partnerships, with empathy, communication skills, and analytical mindset to ensure Cyted’s customers are fully supported and set up for success. • Bachelor’s degree in Life Sciences, Healthcare, Business, or a related field (preferred, but not essential with relevant experience)., • 3–5 years’ experience in a customer-facing role such as customer success, account management, operations, or support., • Experience working in healthcare, diagnostics, or medical technology environments., • Proven ability to triage, manage, and escalate customer issues in a structured, professional, and timely manner., • Excellent communication and interpersonal skills, with confidence engaging clinicians, administrators, and operational teams., • Strong organisational and time-management skills, able to manage multiple customers, workflows, and priorities simultaneously., • Hands-on, practical problem-solving approach, comfortable resolving routine issues independently and escalating when appropriate., • Understanding of healthcare operational workflows, including onboarding, training, scheduling, and customer support processes., • Experience using CRM, ticketing, or reporting tools to track customer interactions, issues, and outcomes., • Customer-first mindset with a proactive, solution-oriented approach to driving adoption and satisfaction., • Adaptable and self-directed, comfortable working in a fast-paced, remote-first environment., • Collaborative team player, able to work effectively across commercial, operations, laboratory, and product teams., • Resilient and dependable, able to stay calm and effective in regulated, high-stakes healthcare settings. Benefits At Cyted, we believe people do their best work when they’re supported, trusted, and cared for. We offer a comprehensive and competitive benefits package that reflects our commitment to your wellbeing, development, and long-term success. Financial & Retirement Benefits: • 401(k) Safe Harbor Plan with employer match:, • Dollar-for-dollar match on the first 1%, • 50 cents on the dollar up to 6%, • Automatic enrolment after 2 months, • Equity Participation: Share grants subject to board approval, giving you a stake in our mission and long-term growthHealth & Insurance Coverage:, • Access to the company's medical insurance with company contributions of up to $1000/month, • Access to self-pay vision and dental insurance options, • Life Insurance: 3x your annual base earnings, employer-paid, • Long-Term Disability (LTD): 60% of base salary up to $10,000/month,, • Short-Term Disability (STD): 60% of salary up to $2,500/week for up to 13 weeks, • Employee Assistance Program (EAP): Full access to our EAP platform including courses and resources to support your wellbeingLeave & Time Off:, • 20 vacation days per year, • 8 sick days, • 8 paid holidays, • Parental Leave:, • 6 weeks fully paid primary caregiver leave, • 2 weeks fully paid secondary caregiver leave, • Holiday Purchase Scheme: Buy up to 5 extra vacation days per yearLearning, Development & Culture:, • Annual CPD Allowance: $1,000 per year for professional development activities relevant to your role, • Regular Company Events: Including summer and holiday parties, team socials, and more

Reports To: Director of Product Management Location: Remote US Compensation Range: $230,000 to $250,000 base, plus bonus and equity What We Do: Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Whether creating purpose-built security solutions, hunting down hackers, or impacting our community, our people go above and beyond to change the security game and make a real difference. Founded in 2015 by former NSA cyber operators, Huntress protects all businesses—not just the 1%—with enterprise-grade, fully owned, and managed cybersecurity products at the price of an affordable SaaS application. The Huntress difference is our One Team advantage: our technology is designed with our industry-defining Security Operations Center (SOC) in mind and is never separated from our service. We protect 4M+ endpoints and 7M+ identities worldwide, elevating underresourced IT teams with protection that works as hard as they do. As long as hackers keep hacking, Huntress keeps hunting. Join our team as a Staff Product Manager, where you'll have the exciting task of crafting a novel Endpoint Security Posture Management product, beginning with Application Control. This position goes beyond the typical—it's your chance to develop a new offering from the ground up within an esteemed security organization. You'll collaborate directly with the company founders and product leadership, playing a pivotal role in shaping the trajectory of our product and leaving a lasting mark on the company's innovation path. • Responsible for crafting a visionary product roadmap for a new Endpoint Security Posture Management product, initially focusing on Application Control features, and bringing it to market., • Own the strategy and roadmap of the product. You will collaborate closely with company founders, engineering teams, and design teams to execute on the strategy from conception through launch and beyond., • Be the intermediary between our Product/Engineering organization and the rest of the business for the product. You will communicate highly technical concepts into easily understood stories for non-technical audiences. You will also identify and translate non-technical business and customer problems into actionable items to execute., • Collect customer feedback using surveys, interviews, and direct conversations. Assess the feedback to identify patterns and areas for product improvement. Turn customer needs into applicable requirements for new product features., • Lead and drive momentum in cross-functional team meetings to ensure projects stay on track. Foster a collaborative environment and remove obstacles that impede team progress., • Collaborate closely with our Endpoint Detection and Response (EDR), Identity Threat Detection and Response (ITDR), Security Information and Event Management (SIEM), and Platform product teams to identify cross-product opportunities., • 6+ years in product management within the cybersecurity industry, • 3+ years in developing or managing B2B cybersecurity products with an emphasis on application control and/or secure configuration management, • Proven ability to lead cross-functional teams to bring new products to market, • Track record of developing and executing on innovative roadmaps and product strategies, • In-depth knowledge of endpoint security, application control, and/or secure configuration management, • Experience using or building Application Control products, • Prior experience or skills in System Administration, • Demonstrated ability to influence product direction through stakeholder engagement, • Strong written and verbal communication skills with an ability to break down complex concepts into understandable messaging in a variety of formats (e.g., one-pagers, presentations, demonstration videos, etc.), • Strong emotional intelligence and collaboration skills. What We Offer: • 100% remote work environment - since our founding in 2015, • Generous paid time off policy, including vacation, sick time, and paid holidays, • 12 weeks of paid parental leave, • Highly competitive and comprehensive medical, dental, and vision benefits plans, • 401(k) with a 5% contribution regardless of employee contribution, • Life and Disability insurance plans, • Stock options for all full-time employees, • One-time $500 reimbursement for building/upgrading home office, • Annual allowance for education and professional development assistance, • $75 USD/month digital reimbursement, • Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to ___. Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our ___ for more details on our practices and your data privacy rights. #BI-Remote