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Assist customers in selecting solutions that meet their needs. Record interactions in the CRM system. Career growth within an expanding organization.

Escalate unresolved issues to the appropriate internal teams such as engineering or product development, and effectively manage customer expectations and communications related to the troubleshooting effort and resolution.

Embrace new technology while levering core strengths in customer service and service support. This position is for a remote field service engineer. Prior medical imaging field service experience required.

Embrace new technology while levering core strengths in customer service and service support. This position is for a remote field service engineer. Provide top-level on-site service support that delights our customers and sets the benchmark for the medical imaging industry.

Remote Customer Service, Entry-Level, Work From Home Jobs, No Experience Needed, Apply Today Start Tomorrow, Flexible Hours, Urgently Hiring, Online Jobs, Beginner Friendly, Immediate Start. Start ASAP – No Experience Needed!. Ready for a high-paying work-from-home job with.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Associate Customer Success Partner serves as a critical member of the Account Management team and is responsible for the retention, expansion, and overall growth of First Advantage’s enterprise accounts. This role is a consultative sales and account management position focused on driving revenue through the sale of First Advantage products and solutions within a mid size portfolio of named accounts. The Associate CSP will develop, maintain, and execute account plans in close collaboration with internal partners and external customer stakeholders. Success in this role requires ensuring and expanding revenue through effective resource deployment, increased solution penetration across the enterprise, and the preservation of existing base revenue. The Associate CSP partners closely with customers, operations, and technology teams to ensure service levels are met and customer expectations are consistently exceeded. While the role is 100% remote there will be up to 25% travel as needed for client needs. Individual must be located and authorized to work in the United States. Responsibilities: Program Management • Develop clear and thorough sales account plans detailing all relevant information about customers, industries, and specific risk history. Track revenue trends, sales opportunities, and analyze competitive threats. Meet or exceed monthly and annual revenue objectives within a defined list of named accounts., • Identify, consult and drive the expansion of additional First Advantage product or solutions to fit the customers’ needs, • Engage internal cross functional resources needed to maximize revenue opportunities and penetrate the market with FA products and solutions., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer clients’ questions or implement solutions in a timely fashion., • Maintain a current understanding of First Advantage competitor offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over those offered by its competitors., • Prepare and deliver quarterly and annual customer business reviews., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems, analyzing root causes of issues, and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ risk and compliance programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices through on-going consultation and thought leadership., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Partner with the internal account teams across multiple services and support teams to review program performance.Administrative, • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals while partnering with RFP team for proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers with the end goal of retention., • Manage program compliance monitoring and develop impactful reporting programs for customers to demonstrate value and partnership, • Perform other duties as assigned. What you'll need to be Successful: • Bachelor's Degree or equivalent, • 3-5 years proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with executive relationship experience., • Work experience in the professional sales environment preferred, • Proficiency with MS Office applications, including Word, PowerPoint, and Excel., • Strong oral and written communication and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills., • 30% travel required, • Demonstrate consultative sales capabilities, exhibiting a professional demeanor and business maturityWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays The salary range for this position is approximately $65-80K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Work from home with structure, stability, and support.

Are you passionate about technology and enjoy explaining complex solutions in a way that everybody gets excited? If so, read on! About PicusPicus Security, the leading security validation company, gives organizations a clear picture of their cyber risk based on business context. Picus transforms security practices by correlating, prioritizing, and validating exposures across siloed findings so teams can focus on critical gaps and high-impact fixes. With Picus, security teams can quickly take action with one-click mitigations to stop more threats with less effort. The Picus Security Validation Platform easily reaches across on-prem environments, hybrid clouds and endpoints coupled with Numi AI to provide exposure validation. The pioneer of Breach and Attack Simulation, Picus delivers award-winning threat-centric technology that allows teams to pinpoint fixes worth pursuing, offering a 98% recommendation in Gartner Peer Review. About PicusPicus Security is looking for a seasoned, hardworking, and overachieving Customer Success Account Manager (CSAM) with proven experience and a passion for executing value-driven security solutions. You will be responsible for retention and expansion of our platform capabilities within our Enterprise customer base. The CSAM will drive customer value and contribute to the overall sales team and business success. This position requires that the candidate be an industry subject matter expert with business acumen. The role will align with the Regional Sales VP, Technical Director, Product Management, as well as supporting roles in Channel, Marketing, Solutions Architecture, and Customer Success. The CSAM will work within our Customer Value Office and collaborate within the Sales organization to define solutions for Enterprise Customers while aligning with Partners to accelerate revenue and strategic growth initiatives. The position requires a seasoned Customer Success profile with a proven track record of revenue growth and team collaboration. • Refine and scale core customer success processes such as onboarding, adoption planning, platform expansion, health monitoring, and quarterly business reviews, • Partner with customers and internal stakeholders to drive product adoption, demonstrate value realization, and identify expansion opportunities, • Lead customer advocacy initiatives including case studies, reference calls, and participate in customer advisory boards, • Collaborate with Sales, Product, and Support teams to ensure seamless customer experience and resolution of escalations., • Provide customer-driven feedback on product enhancements and feature requests, • Willing to travel within the US for on-site customer meetings, training sessions, and key industry events, • BS degree or combination of education and pre-sales/customer success experience in Security, Cloud, and Network Systems, • At least five (5) years of experience working within a Sales Engineering or Customer Success role, • Demonstrated success building executive relationships and driving strategic account planning, • Broad technology experience including risk visibility and prioritization, cloud architecture, networking, security, and IT transformation, • Experience managing complex customer lifecycles from onboarding through renewal and expansion We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, sex, race, color, national origin, religious belief, gender or gender reassignment, sexual orientation, marriage or civil partnership, pregnancy and maternity, disability, protected veteran status, or any other characteristic protected by International law. Upon conditional offer of employment, candidates are required to complete reference and identity checks in line with local labor laws and as per the Company’s employment policy. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced, remote work environment? Responsive Answering is seeking a dedicated and customer-focused Customer Service Representative to join the team. This is a full-time, work from home position and you'll handle

Censys’ mission is to be the one place to understand everything on the internet. Frustrated by the lack of trustworthy Internet intelligence, we set out to create the industry’s most comprehensive, accurate, and up-to-date map of the Internet. Today, Censys delivers real-time Internet intelligence and actionable threat insights to global governments, over 50% of the Fortune 500, and leading threat intelligence providers worldwide. Location: This position is remote within the United States. Role Summary: We are looking for a Senior Accountant to support our Senior Staff Accountant, Controller, Chief Financial Officer, and other leaders with general accounting tasks and projects. You will work closely with the team to ensure everyone is cross-trained for the most accurate and efficient work flow. You will also partner with our Controller to prepare the month-end reporting and the year-end audit. What you’ll do: Financial Reporting & Month-End Close • Assist with the monthly, quarterly, and annual close process, • Prepare and record journal entries, including accruals and prepaid expenses, • Perform balance sheet reconciliations, including bank accounts, • Conduct detailed P&L reviews for: coding, department, and location accuracy, • Review financial results and provide variance explanations, • Ensure accuracy and completeness of financial data, • Assist with annual audit and with special projects as needed Revenue & Accounts Receivable • Collaborate with Revenue Operations to process customer billing through Campfire, • Maintain the Accounts Receivable and Cash Sheet on a daily basis, • Monitor accounts daily to identify, document, and resolve collection issues, • Monitor the AR Inbox for billing inquiries and customer-related issues, • Support accurate billing and cash application processes, • Own the sales tax process: approve sales tax returns in Avalara, monitor states with nexus, monitor ongoing sales tax requirements Payroll Administration • Payroll compliance & act as backup for payroll processing, • Register with new states as an employer, and complete all compliance & regulatory tasks related to state agencies, • Review payroll entries in Campfire for accuracy Internal Controls & Collaboration • Nurture positive and collaborative working relationships within the finance team and broader organization., • Maintain a deep familiarity with accounting and internal control processes to mitigate risk., • Become familiar with, create and document new accounting and control processes, • Monitor and maintain internal policies for travel & expense as well as purchasing and the approval matrix Skills you’ll need: • Undergraduate degree in Accounting or equivalent experience, • 5+ years of Accounting experience (startup/scaleup a plus!), • Strong attention to detail, • Excellent communication skills, • SaaS revenue recognition ASC606, • Full Cycle Sales Tax experience (from registering with nexus states to filing), • Proficient in Microsoft Excel, Google Suite, NetSuite, Maxio and/or other ERP and accounting software (Campfire experience a plus!) For high cost of living areas, the expected salary range for this position is $125,000 - $165,000, plus bonus eligibility and equity. For all other locations, the expected salary range for this position is $110,000 - $154,000, plus bonus eligibility and equity. In addition to our great compensation package, our benefits are effective on day one and include but are not limited to: 401k match, health, vision, dental, and more! Please see our ___ for more details. Our roots are in Ann Arbor, Michigan and our innovation is fueled by the team’s global perspectives. For this role, we are open to remote employees across the continental US. We value diversity and are committed to creating an inclusive environment for all employees. Censys is an equal opportunity employer. California Privacy Rights Notice Pursuant to the California Consumer Privacy Act (CCPA), we are providing you with notice that we collect personal information from job applicants for business purposes, including evaluating your candidacy for employment, conducting interviews, and, if applicable, completing the hiring process. The categories of information we may collect include identifiers (such as name and contact information), professional or employment-related information (such as work history, education, and references), and other information you provide in your application. We do not sell or share your personal information. For more information on how we use and protect your personal information, and your rights under the CCPA, please refer to our .

Retail, Hospitality & Entertainment.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do.From our customers and partners to our greatest advantage — our team members.Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talen

Are you ready to launch a career with unlimited growth potential?.If you’re passionate about helping others, eager to learn, and excited to grow in a fast-paced, performance-based environment, this is an excellent opportunity to start your career—no prior experience required.Requirements • Res

We are looking for motivated sales professionals to join our top-rated remote sales team. Proven sales system for success. Follow a simple, effective sales process.

This position is for a remote field service engineer. Embrace new technology while levering core strengths in customer service and service support. Attend service training courses overseas and in the US as needed and work toward completion of the UIH Professional Certificate.

We're hiring a Bilingual Customer Service Representative to join our Member and Provider Services team. This role is a volume-driven customer service and production-based role that handles the daily activities involved in running a health insurance company including customer interactions and back of

Quantum PRM (Patient Relationship Management) is an innovative healthcare SaaS and communication platform transforming how providers engage with patients. Our cloud-based patient engagement software helps healthcare organizations: * Increase patient participation and satisfaction * Improve compliance and treatment outcomes * Streamline operations for medical teams * Generate more 5-star reviews and grow practice reputation We work with medical practices, dental specialists, and healthcare organizations/DSOs across the U.S. and globally to deliver smarter, automated communication that drives better healthcare experiences and stronger business results. Creating a successful software company starts by building the right team. We’re always looking to connect with people who want to do the best work of their lives—alongside smart, supportive teammates who build great things. As a Customer Support & Success Representative, you’ll be a front-line champion for our clients—helping them get answers quickly, resolve issues confidently, and get more value from the WUWTA platform. This is a non-technical role: you don’t need to code or configure complex systems, but you do need to be comfortable working in a SaaS product, following playbooks, and communicating clearly with healthcare professionals. You’ll support clients primarily through Zendesk/ZOHO (email/tickets) and via phone/Zoom. Your work will directly impact customer satisfaction, retention, and the success of our healthcare customers. Location: Remote (U.S.-based) considered; San Francisco Bay Area candidates welcome Travel: Not required; occasional travel may be possible but is not occurring currently * Provide friendly, accurate, and timely support through Zendesk/Zoho and other channels (email/phone/Zoom). * Troubleshoot common “how do I…?” questions and basic issues using internal guides and checklists. * Guide customers through platform usage, best practices, and next steps. * Identify patterns (recurring questions, friction points) and surface them to the team with clear examples. * Proactively follow up with customers who show low usage or may need coaching. * Help clients improve outcomes such as patient responses, campaign performance, and review generation through simple recommendations and enablement. * Assist with basic onboarding reinforcement: confirming setup details are understood, scheduling refresher trainings, and ensuring early wins. * Triage and escalate technical/product issues to Product, or Engineering with complete, well-documented ticket details (steps tried, screenshots, customer impact, urgency). * Communicate updates to customers clearly and calmly, setting expectations and timelines. * Maintain accurate ticket notes and customer context so anyone can pick up the thread. * Contribute to and improve internal knowledge base articles, macros, and standard operating procedures. * Help refine support workflows so the team can scale (tagging, routing, templates, and FAQs). * Participate in continuous learning about new features, healthcare communication best practices, and customer needs. * Customers feel supported, respected, and confident after interacting with you. * Tickets are handled efficiently with strong documentation and thoughtful triage. * Customers adopt key features and see measurable value (usage improvements, better engagement, more reviews). * Your insights help reduce repeat issues and improve product experience. * 1–3+ years in customer support, customer success, account coordination, or client services (SaaS experience is a plus, Experience in healthcare a plus). * Excellent written communication (you can explain steps clearly and professionally). * Strong listening, empathy, and de-escalation skills—especially with busy healthcare teams. * Organized and reliable: can manage multiple tickets/tasks and follow up proactively. * Comfortable learning tools and workflows (Zendesk, CRM, basic reporting dashboards, Google/Microsoft Office). * Self-starter mindset with good judgment and a positive, solutions-oriented attitude. * High discretion with sensitive information; comfort working in a healthcare-adjacent environment. * Experience supporting healthcare, dental, or medical practices (or similarly high-touch service industries). * Familiarity with Zendesk, Salesforce (or similar CRM), or project/task tools (Wrike, Asana, etc.). * Experience with review/reputation tools, patient engagement platforms, or messaging automation. * Comfort presenting short trainings or walkthroughs on Zoom. * Calm under pressure; you don’t get rattled by urgency. * Detail-oriented; you catch the small things that prevent big problems. * Friendly and professional; you represent Quantum's brand in every interaction. * Collaborative; you partner well with Implementation, Product, and Leadership. * Friendly, supportive, and adventurous environment with engaged colleagues * Casual, comfortable, professional work culture * Comprehensive, benefits package * Diverse, inclusive workplace where we learn from each other * Equal opportunity employer and a great place to work

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out ___ and connect with us on ___and ___. Travel to Office expectationsFor Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Senior Product Manager (Integrated Care) The Senior Product Manager (Integrated Care) is responsible for leading the strategy and execution of applications and services that enable high-quality, coordinated, and cost-effective care settings. This role owns the development and delivery of EHR-integrated functionality and wraparound services that support provider success in value-based arrangements, including care planning, risk stratification, quality tracking, and interdisciplinary coordination. You have a track record of building sophisticated products and solving customer problems, from discovery, to implementation, to delivery. You are a collaborative leader who ensures successful outcomes for our customers, while optimizing time to value and increasing ROI. You foster a growth mindset culture and suggest ideas for continuous improvement across products and processes. You are comfortable evangelizing your strategy and roadmap to executive stakeholders and externally with customers and partners as needed. Reporting into the Director, Product Management Duties and Responsibilities: -Conduct in-depth analysis for orders and tasks management and associate service documentation solutions. -Track in-market adoption and success of production solutions. -Stay abreast of changing customer needs and industry trends. -Monitor secondary research and market data. -Drive results through effective communication – build rapport, anticipate and prepare for questions, communicate calmly under pressure and be a good listener. -Liaise with Software Commercialization, Sales, Engineering, Professional Services, Customer Success, and other functions to ensure successful product launches and releases. -Understand the broader product portfolio and how solutions work together to create value for customers. -Prioritize product investments and trade-offs using data-driven analysis and good judgement to create a compelling business case and quantify return on investment. -Use qualitative and quantitative techniques to understand current and future customer and user needs and pain points. -Collect and summarize customer feedback to drive satisfaction and adoption. -Drive results through effective communication – build rapport, anticipate and prepare for questions, communicate calmly under pressure and be a good listener. -Maintaining performance standards if working remotely (where applicable) -Represent PointClickCare with a high degree of knowledge, integrity, and professionalism. -Participate in industry events, and lead customer and partner facing engagements as a product expert. -Inspire, energize, and motivate cross-functional teams. Qualifications and Experience: -Exposure to AI tools and a desire to leverage them to enhance your work content and user experience -5-7 years working in Product management, preferably in the healthcare space. -Bachelor’s degree in informatics, Computer Science, information technology, or healthcare-related field of study; Preferred -Managing large product lines, innovation, and a general curiosity and drive for building great products with great user experience. -Proven track record managing commercial software products through the entire product lifecycle at an experienced level -Skilled multi-tasker with ability to work through ambiguity and derives energy from a complex, dynamic, and challenging environment. -Proven ability influencing stakeholders, executing product priorities, and driving business results. -Strong strategic, analytical, and critical thinking skills, with an ability to identify the most important things amongst many important things. -Strong oral, written, and listening communication skills with internal and external stakeholders. -Solid understanding of Agile and Design Thinking methodologies. $135,000 - $160,000 a year US: At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $135,000 - $160,000 and 12.5% bonus and Full-time benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. #LI-MG1 #LI-Remote Tech D - P3 PointClickCare Benefits & Perks: Benefits starting from Day 1!Retirement Plan Matching Flexible Paid Time OffWellness Support Programs and ResourcesParental & Caregiver LeavesFertility & Adoption SupportContinuous Development Support ProgramEmployee Assistance Program Allyship and Inclusion CommunitiesEmployee Recognition … and more! It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact ___ should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with ___. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: ___ PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Ready to dive into and learn the latest cyber strategies and techniques? Are you all about tackling the toughest puzzles? Ready to bring your A-game? Well, buckle up and join us at Percival – where we're all about putting people first and having a blast while we're at it. Based in Columbia, Maryland, our squad is on a big mission: developing top-notch talent and technical solutions to safeguard our nation's most critical assets. From digging deep into vulnerabilities and cracking codes to developing cutting-edge software, our team does it all. If you are a Cyber (CNO) Software Developer with a passion for innovation and a knack for thinking outside the box, we want you on our team. Let's tackle those cyber threats together – and have a blast while we're at it! Job Type: • All Levels, Full Time, • TS/SCI with polygraph is required, • Provide software development in support of custom software design and development of cyber capability tools and techniques, • Draft documentation, participate in design, code, and software rediness reviews, • Write portable code that is compatible with multiple operating systems and architectures (Windows and/or Unix). Should be comfortable writing single and/or multi-threaded applications and inter process communication interfaces., • Create new novel solutions and/or integrate new features and maintain existing software solutions supporting computer network operations. Responsible for the entire lifecycle of solutions including design, development, testing, and customer support., • Work independently and with small teams, track and report status directly to customer., • Write or learn a high-level programming language like Python or Ruby. Required Skills & Qualifications: • Deep knowledge of operating system internals and development environments, • C/C++ programming and Python development skills, • Experience with IPv4 Protocol and Networking, • BS degree in Computer Science or related field or 4 years of technical work experience, • Minimum one (1) year experience programming in Assembly, C, C#, C++ Desired Skills & Qualifications: • Preferred skills include experience in static and dynamic reverse engineering, vulnerability research, binary analysis of executables, exposure to kernel programming, exposure with assembly languages, and/or ability to analyze and signature network protocols.

Participate in process improvement projects.

As a Remote Property Customer Support / Administration Specialist, you will play a crucial role in ensuring our clients receive the best possible service and support. Job Title: Remote Property Customer Support / Administration Specialist. We are a growing company with a dynamic and collaborative te

Parachute Health is transforming post-acute care through the leading digital ordering platform for medical equipment and supplies. We replace the outdated, error-prone paper and fax process, which negatively impacts over 30 million patients annually, with a system that’s 10 times faster. Our platform connects a vast network of Home Medical Equipment (HME) providers, clinicians, and payors across all 50 states, ensuring millions of patients get the life-saving products they need quickly and efficiently. Join our team and make a difference in patient care. About the Role: The Senior Accountant will assist with the monthly financial close process and oversight of the company’s financial processes. They will prepare journal entries, reconcile account balances, maintain the general ledger and prepare ad-hoc reports. This candidate will play an important role in an exciting and growing company. What You’ll Do: • Assist with the monthly financial close process - ensuring all costs incurred are properly recorded, preparing journal entries and maintaining the general ledger, • Conduct account balance reconciliations and prepare ad-hoc reports for other members of the organization, • Manage cash, credit card spend, and AP/AR, • Assist with payroll and other general administration, as needed, • Analyze and synthesize financial data, working collaboratively with business stakeholders, • Assist with compilation of information for preparation of tax returns, financial statement audits, and sales tax returns, • Organize contracts, tracking compliance with various vendor & customer agreements, • Contribute to improving expense approval processes and other company-wide policies, • Document / maintain accounting policies and procedures to ensure regulatory compliance and integrity of financials, • Assist in development/implementation of new procedures to enhance the workflow of the department, • Support the team with special projects analyzing our financials, detailed costs, and other analyses About You: • Proactive: act with independence and bring new ideas to Parachute Health, • Desire to join a team of proactive colleagues focused on positive outcomes, • Data-driven: measure and improve the impact of your outreach efforts, • Attention to detail: you are organized and savor getting the details right, • Critical lens: an eye on constant improvement of processes, • Multi-tasker: ability to manage various processes and reporting in tandem Requirements: • Bachelor's degree in finance or accounting, • 3-5 years of experience in internal accounting or finance, public accounting a plus, • Excellent time management/communication skills and attention to detail, • Proficiency in Microsoft office suite, • Knowledge of GAAP Accounting Standards and degree of familiarity with SaaS industry a plus Benefits: • Medical, Dental, and Vision Coverage, • 401(k) Retirement Plan, • Remote-First Company with the option to work at our office located in New York City, • Equity Incentive Plan, • Flexible Vacation Policy, • Annual Company-Wide Bonus (up to 15%), • Summer Fridays – 5 Fridays Off During Summer (Separate From PTO), • Monthly Internet Stipend, • Annual Home Office and Wellness Stipend, • Co-Working Space Reimbursement, • Annual stipend for education and development Base Salary Band (based on level and experience): $85,000 - $110,000 California job applicants may access the Notice of Collection of Personal Information and Privacy Policy with information and rights required by the California Privacy Rights Act (CPRA) the link ___. We are proud to be an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. This role is not eligible for employer visa sponsorship. Applicants must be legally authorized to work in the United States at the time of application and for the duration of employment. The Company does not sponsor employment authorization for this position, nor will it provide assistance in obtaining temporary work authorization

Remote (U.S. based only) | Full-time Apply here: ___ Are you passionate about leading high-performing teams and delivering exceptional customer experiences? Join us as Customer Service Manager during our self-serve product launch. You'll oversee a growing team of frontline representatives, guide operational excellence, and help build a world-class support experience from the ground up. Team Management & Operations Oversight • Manage, coach, and support a distributed team of customer service representatives, • Monitor ticket queues and team performance to ensure SLAs are consistently met, • Review escalations and provide strategic guidance on resolution paths, • Optimize support workflows, scripts, and automation tools to improve efficiency, • Identify recurring user issues and relay insights to product and engineering, • Own and evolve the internal knowledge base and training processes for reps, • 2+ years managing customer service or support teams (SaaS or startup preferred), • Proven ability to scale support operations in a remote-first environment, • Excellent communication and coaching skills, • Proficiency in tools like Slack, Intercom, Jira, Pylon, or similar, • Data-driven approach to performance and customer satisfaction, • Must be located in the United States, • Slack, • Intercom, • Jira, • Linear

Procurement Specialist goal is to provide and promote an effective procurement process which supports and advances the goals of IDEA Public Schools.The vision is to create customer satisfaction by.The Procurement Specialist will report to the Procurement Supervisor.This is a full-time remote positio

Customer Service Representatives will work in a company office or home office environment. Prior work experience in a call center and healthcare customer service setting is preferred. Delivers exceptional and consistent customer experiences by demonstrating excellence in understanding and resolving

Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage monitoring and reporting programs for customers. Ability to work remotely with occasional business travel.

While the role is 100% remote there will be up to 25% travel as needed for client needs. Ability to work remotely with occasional business travel.

While the role is 100% remote there will be up to 25% travel as needed for client needs. Build, scale, and mentor a diverse team of Customer Success Managers and Directors. Ability to work remotely with occasional business travel.

Customer Service & Benefits Specialist – Remote / Work From Home. Provide outstanding customer service via phone, video, and email.

Remote Representative – Build Long-Term Client Relationships.

Are you ready to revolutionize your work-life balance while building a meaningful career? If you’re passionate about helping others, self-driven, and looking for a flexible remote opportunity, we want to hear from you! Join our. Contribute to a supportive, success-oriented remote team environment.

Customer Service Representatives) to handle inbound calls within our. As the first point of contact for customers experiencing vehicle breakdowns or emergencies, you will provide calm, empathetic support, dispatch service providers, and ensure every customer feels safe and supported. Managing one of

We offer a remote-first environment focused on service, leadership, and long-term career growth. AO Globe Life is expanding its leadership team and seeking experienced professionals who are ready to lead, mentor, and develop high-performing teams in a fully remote environment. This opportunity is id

Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers.

As Senior Product Manager on the Disruption Core & Commerce team, you will work at the intersection of the business, software development, data science, and user experience to create innovative solutions and intuitive user experiences to reduce the stress of traveling. You will have a competitive understanding of the travel landscape to facilitate the creation of successful new features. On any given day - whether you’re weighing the tradeoffs of offering new features, scoping and specifying solutions with partners, or shepherding features through development - your contribution will be critical to Hopper’s current and future success. Leveraging data science to solve customers’ problems is in Hopper’s DNA. While this began with helping customers save money by booking at the best time, we’ve also built a suite of novel Fintech products which help customers save money, retain optionality to cancel or change their trips as needed, and help them seamlessly rebook when they run into problems during their travel. This position is on the Disruption team, focused on solving that last problem. Hopper offers a product called Disruption Assistance for Any Reason that helps customers navigate flight delays and cancellations, and ultimately get where they want to go. If a customer experiences a disruption, they can rebook themselves on any airline – for free – or get a 100% refund of their trip cost. The Disruption team is expanding rapidly by offering our product in new distribution channels, and scaling the business into an enterprise. As the Senior Product Manager for the Disruption team, you are part of a cross functional team that is dedicated to this specific product; you will have immense impact, experience no gatekeeping, and no competing priorities, allowing you to truly focus on product work and your customers! What would your day-to-day look like * Manage a product roadmap across several different business objectives and distribution channels, ensuring that we are executing against the highest impact items at any given time, and delivering things on time. * Figure out how to leverage AI to improve our customer experience and internal processes to execute our implementation pipeline successfully. * Work closely with external partners on new and existing implementations; earn and maintain trust by building good relationships. * Work closely with internal stakeholders to understand feature gaps and solution around them; earn and maintain trust by building good relationships. * Rapidly test sound hypotheses through new merchandising experiments at different points in the customer journey to increase revenue * Use data to identify user behavior and purchase patterns, which directly lead to hypotheses around opportunities that can be measurably validated/invalidated through simple experiments * Launch new partnerships, end to end: from sales pitch to design to development to customer service to optimization. This person will launch things from the ground up and grow them into mature products. * Work with customer service to understand and identify customer problem trends * Work with back-end and front-end engineers, designers, legal, and many other stakeholders to launch innovative features quickly and bug-free * Learn and use a diverse set of analytics and AI tools An ideal candidate has * B2B and B2C experience * Delivered impactful and delightful features at scale * Has incorporated AI into their product or processes to achieve business outcomes * Strong experience, knowledge of, and/or keen interest in Fintech, Insurtech, or risk-based products * An innovative and detail-oriented approach to problem-solving * Extreme attention to detail, and simultaneously the ability to think and operate strategically. * Exceptional ability to grasp, manage, and articulate complex systems * Experience connecting innovative solutions to real-world, user problems with actual business needs of a rapidly scaling organization * Technical depth that allows you to communicate with, understand, and earn the respect of world-class engineers and data scientists * A track record of being proactive and persuading colleagues by constructing a compelling narrative both in-person and in-writing * Past success analyzing data, drawing accurate conclusions, and adjusting strategy accordingly * No ego, and a strong focus on doing what is right for the customer and the company Perks and benefits of working with us: * Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages. * Unlimited PTO. * Carrot Cash travel stipend. * Access to co-working space on demand through FlexDesk AND Work-from-home stipend. * Please ask us about our very generous parental leave, much above industry standards!. * Entrepreneurial culture where pushing limits and taking risks is everyday business. * Open communication with management and company leadership. * Small, dynamic teams = massive impact. * 100% employer paid Medical, Dental and Vision coverage for employees. * Access to Disability & Life insurance. * Health Reimbursement Account (HRA). * DCA/ FSA and access to 401k plan. More about Hopper At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands. Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more. Here are just a few stats that demonstrate the company’s recent growth: Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS’ channels every year. Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business. Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more. Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers. Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.. Come take off with us! #LI-REMOTE

EasyLlama is transforming the HR compliance industry by reinventing outdated and uninspiring training solutions and adapting them for the mobile-first generation. Our engaging, fun, and interactive training helps millions of employees worldwide build a safer, more positive, and inclusive workplace. As we continue to set the standard in compliance solutions, our vision extends far beyond training—we aim to partner with thousands of organizations to reduce employee risk and foster a more inclusive and secure environment for all. With world-class customer reviews—boasting a 96% rating on G2 from over 100 reviews—and industry-leading NPS and Customer Satisfaction scores, EasyLlama is proud to have earned the trust of over 5,000 clients, including brands like Shake Shack, WeightWatchers, Sephora, JiffyLube, and Y Combinator. Our mobile-friendly platform delivers on-demand, self-paced, and bite-sized solutions that meet employees where they are, increasing engagement and retention. At EasyLlama, we are not just transforming compliance training—we are challenging the status quo. We have a strong culture of collaboration, innovation, and getting things done. Our CORE values DRIVE is how we work at EasyLlama. Weʼre Doers, Resourceful, Impactful, Valued Partners, & Excellence-Focused. * We are Doers. We proactively make things happen. * We are Resourceful. We treat time, money, and energy as valuable. * We are Impactful. We prioritize what matters. * We are Valued Partners. We put customers & teammates first. * We are Excellence-Obsessed. We always deliver excellent work. From CEO to newest hire, DRIVE asks us to take ownership, solve problems, prioritize what matters, support teammates, and deliver high- quality work. When we live these values, our product choices, customer interactions, hiring, and promotions all help us live out our mission: to build safer and more productive workplaces. We’re hiring an Associate Customer Success Manager to own our tech touch (low-ARR) customer segment. This segment is primarily driven by automation, but when customers reach out, you’re the human behind the experience. You’ll manage inbound inquiries, resolve issues quickly, and ensure customers feel supported in a high-volume, systems-driven environment. This is a high-ownership IC role. You’ll be responsible for delivering a consistent, high-quality customer experience at scale while operating with speed, precision, and strong attention to detail. * Own all inbound customer inquiries for the scaled segment (email, chat, support tickets) * Respond quickly and effectively to: * Product questions * Basic troubleshooting * Account and billing requests * Process Upgrades * Triage and escalate more complex issues to Support, Product, or Engineering * Ensure nothing slips through the cracks across a high volume of requests * Maintain clean, accurate data across CRM and support tools * Identify patterns in inbound requests and drive improvements to: * Help center content * Macros and templates * Automated workflows * Partner cross-functionally to improve the efficiency and quality of the scaled customer experience * Help build our scaled Customer Success motion * 1–3 years in Customer Success, Support, or another customer-facing role * Strong written communication — clear, concise, and friendly * Highly organized with strong attention to detail * Ability to manage high volume with speed and accuracy * Systems-oriented — comfortable working within and improving structured processes * Resourceful and proactive — you look for patterns and solve problems, not just respond to them * Experience supporting a scaled or high-volume customer segment * Familiarity with tools like HubSpot, Front, or similar * Experience working in a SaaS environment * Customers receive fast, accurate, and helpful responses * Inbound volume is managed efficiently with strong SLAs and minimal backlog * Common issues are identified and reduced over time * The scaled segment feels supported, even in a primarily automated model Our scaled segment represents a large portion of our customer base. This role ensures we can deliver a high-quality experience at scale, combining automation with thoughtful, human support when it matters most. What to Expect The interview process at EasyLlama takes about 3-4 weeks and will include cross-functional stakeholders of the role. Here's what the interview process looks like: * Recruiter Screen * Hiring Manager Interview * Peer Interview * Executive Interview * Reference Checks How We'll Take Care of You * $45K – $60K Base salary + Bonus potential * Flexible, fully remote environment * Competitive employer-sponsored health insurances * 401(k) + company matching * Professional development reimbursements * Quarterly remote work stipend states: AR - Arkansas CA - California CO - Colorado CT - Connecticut FL - Florida IL - Illinois LA - Louisiana MA - Massachusetts MI-Michigan MN - Minnesota NJ - New Jersey NY - New York NC - North Carolina OH - Ohio OR- Oregon PA - Pennsylvania TN - Tennessee TX - Texas VA - Virginia WA - Washington WI - Wisconsin *EasyLlama reserves the right to change the list of approved states at anytime. *To ensure the best employee experience, we offer competitive compensation packages, comprehensive benefits, an annual wellness stipend, PTO, 401k with company matching, and monthly team events to nurture connection! At EasyLlama, we strive to walk the walk. We are helping make workplaces all over the globe safer and more inclusive, including our own. We honor employees and candidates from all walks of life and all experiences, regardless of race, ethnicity, veteran status, disability, sexual orientation, gender identity or religion. *Applies to full time (W2) employees.

The Opportunity – Customer Support Specialist III (Remote - US). We are looking for an enthusiastic Customer Support Specialist III to join our Support organization. Customer Support Specialist IIIs at Wrapbook work across a range of case types—from high-volume, repeatable issues to complex, hig

Software Engineer 2 (Mainframe Developer (COBOL)) - Remote Bright Vision Technologies is a forward-thinking software development company dedicated to building innovative solutions that help businesses automate and optimize their operations. We leverage cutting-edge technologies to create scalable, secure, and user-friendly applications. As we continue to grow, we’re looking for a experienced Senior Software Engineer 2 (Mainframe Developer (COBOL)) to join our dynamic team and contribute to our mission of transforming business processes through technology. ID : JH-MCF This is a fantastic opportunity to join an established and well-respected organization offering tremendous career growth potential. Job Title: Software Engineer 2 (Mainframe Developer (COBOL)) Job Location: Atlanta, Georgia Job Type: Remote Responsibilities: • Responsible for designing, developing, testing, operating and maintaining products, • Takes full stack ownership by consistently writing production-ready and testable code, • Consistently creates optimal design adhering to architectural best practices; considers scalability, reliability and performance of systems/contexts affected when defining technical designs, • Performs analysis on failures, propose design changes, and encourage operational improvements, • Makes sound design/coding decisions keeping customer experience in the forefront, • Takes feedback from code review and apply changes to meet standards, • Conducts code reviews to provide guidance on engineering best practices and compliance with development procedures, • Accountable for ensuring all aspects of product development follow compliance and security best practices, • Exhibits relentless focus in software reliability engineering standards embedded into development standards, • Embraces emerging technology opportunities and contributes to the best practices in support of the bank’s technology transformation, • Contributes to a culture of innovation, collaboration and continuous improvement, • Reviews tasks critically and ensures they are appropriately prioritized and sized for incremental delivery; anticipates and communicates blockers and delays before they require escalation Basic Qualifications • Bachelor’s degree, • Strong technical knowledge and skills in Cobol, DB2 , JCL, VSAM, • Adept with agile software development lifecycle and DevOps principles, • Complete understanding of a feature, the users impacted, the flows impacted and feature's purpose, • Technically proficient and able to define and fulfill solutions requirements for end user, • Able to communicate processes and results with all parties involved in the product team, including engineers, product owner, scrum master, third party vendors and customers, • Proficient understanding of algorithms, data structures, architectural design patterns and best practices At BVTeck, we are committed to providing equal employment opportunities and fostering an inclusive work environment. We encourage applications from all qualified individuals regardless of race, ethnicity, religion, gender identity, sexual orientation, age, disability, or any other protected status. If you require accommodations during the recruitment process, please let us know. Position offered by “No Fee agency.” Equal Employment Opportunity (EEO) Statement Bright Vision Technologies (BV Teck) is committed to equal employment opportunity (EEO) for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other protected status as defined by applicable federal, state, or local laws. This commitment extends to all aspects of employment, including recruitment, hiring, training, compensation, promotion, transfer, leaves of absence, termination, layoffs, and recall. BV Teck expressly prohibits any form of workplace harassment or discrimination. Any improper interference with employees' ability to perform their job duties may result in disciplinary action up to and including termination of employment.

You know that feeling you get when you open up your email and read “you’ve been there for us every step of the way. The day all this kicked off is the day we realized value.” Goosebumps, I tell you! The phrase “exceeding customer expectations” doesn’t come closer to expressing how meaningful this is to you, and that’s why Expel would love to meet you. Do you take team management and customer ownership to heart and will you move mountains to ensure your customers are happy? Sure, there are mechanics like setting good expectations and keeping in touch on a regular basis, but the magic you’ve learned has more to do with active listening and conjuring solutions to problems your customers couldn’t figure out how to articulate in the first place. We believe it’s important to "meet our customers where they are," whatever that might entail based on where they'd like to take their security. You help us achieve exactly this. A rich background with security technology and understanding of security operations will be invaluable as you form the bridge between our SOC and our customers. A penchant for throwing down the ideal meme at the right time in a shared Slack channel will earn you bonus points. And your ability to take everything you hear and make other parts of our business better will ensure you remain an invaluable member of our team. If any of this resonates, we'd be delighted to hear from you! And if you’re thinking the chances of quotes like the one above won’t happen … ah, sorry to disappoint, but those are actual customer quotes. • Deepen your expertise in the security market and how organizations mitigate risk, execute strategy, and improve their security posture, • Extend your network of security leaders across a wide variety of industries, • Provide you a firm foundation based on excellent service delivery on which you can bolster your reputation in the industry, • Equip you with the time and opportunities to achieve some remarkable experiences for your next role at Expel or beyond, • Give you hands on experience with industry leading security technologies and analysis methodology, • Provide opportunities to practice communication at technical, management, and executive audiences, • Listen patiently and ask insightful questions to help us understand how we can help our customers achieve their security goals, • Build relationships and coordinate across teams to make sure we’re all in sync as we continue to grow, • Be operationally diligent as we consistently meet every expectation we set, on time, • Distill trends from the data we collect to identify ways in which our customers can address the root cause of security problems they face, • Poke fun at our executives for their foibles, so they don’t fall victim to hubris, • An unyielding desire to delight customers and inspire change, • Flexibility and an openness to new challenges because, hey, startup life, • Concise verbal and written communication skills for technical audiences, • Ability to prioritize the needs of multiple customers while managing expectations, • Knowledge of the various types of security technology, • Creativity to challenge the status quo and help find new solutions to new problems, • Ability to accurately self-assess and drive continuous improvement, • Familiarity with data analysis tools like Excel or equivalent and basic analysis techniques, • Understanding of and ability to articulate security controls for common platforms and devices, • 3+ years of relevant professional experience, • Must be able to travel up to 20% The base salary range for this role is between $73,500 USD to $106,600 USD + bonus eligibility and equity. We believe in paying transparently and equitably. Your salary will ultimately be based on factors such as your experience, skills, team equity, and market data. You’ll also be eligible for unlimited PTO (which we model and encourage), work location flexibility, up to 24 weeks of parental leave, and really excellent health benefits. We’re only hiring those authorized to work in the United States. We do not currently sponsor immigration visas. We're an Equal Opportunity Employer: You'll receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability. We’ll ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please let us know if you need accommodation of any kind. #LI-Remote Salary Range$73,500—$106,600 USD

Customer Service & Benefits Specialist – Remote / Work From Home. Provide outstanding customer service via phone, video, and email.

Job Description Wilson Elser is a leading defense litigation law firm with more than 1400 attorneys in 46 offices throughout the United States. Founded in 1978, we rank among the top 100 law firms identified by The American Lawyer and 36 in the National Law Journal's survey of the nation's largest law firms. Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our e-Billing/Budget Compliance Administrator position. The position can be based in either our White Plains, NYC (Midtown or Downtown), Stamford, CT or Madison, NJ offices. We are amenable to remote candidates in states where we have offices. Key Responsibilities: • Assist attorneys with the preparation of budgets utilizing the firm's proprietary budget application, • Training partners and support staff on the firm's proprietary budget application, • Submit budgets on various middleware sites, • Submit accruals per client guidelines and update accrual schedules accordingly, • Research and resolve all new budget related issues, • Research budget rejections and coordinate with attorneys/clients to resubmit budget, • Analyze exhausted budgets and determine if an updated budget is necessary; coordinate with attorneys as necessary, • Monitor and report on all budget statuses, • Handle all issues identified in budget related compliance reports, • Monitor E-billing mailbox and handle all budget related requests in a timely manner, • Maintain internal database of e-billed clients and their budgeting requirements, • Document and update reference materials for all aspects of the e-billing budget process as necessary, • Escalate issues as needed to Supervisor, Manager and Director, • Interact with internal clients (Partners, Associates, Legal Assistants) and external clients (Insurance companies and middleware vendors) as necessary, • Undergraduate degree desired. Candidates with significant experience may be considered., • Advanced Excel skills ; experience with formulas, VLOOKUP and pivot tables preferred, • Ability to work independently and under pressure in a professional environment, • High level analytical and problem solving skills, • Very organized and able to handle multiple tasks effectively, • Excellent customer service and communication skills, • Strong reading comprehension and writing skills, • Knowledge of legal e-Billing and Middleware systems preferred A variety of factors are considered in making compensation decisions, including but not limited to experience, education, licensure and/or certifications, geographic location, market demands, other business and organizational needs, and other factors permitted by law. Final salary wages offered may be outside of this range based on other reasons and individual circumstances. This position is considered full-time and therefore qualifies for benefits including 401(k) retirement savings plan, medical, dental, vision, disability, and life insurance. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. Salary Range: $60,000—$85,000 USD Why Should You Apply? • Benefits: Outstanding benefits package, including 401k match and generous PTO plan, • Career Growth: Ample opportunities for professional development and advancement

Job Description We are a lean size medical imaging service provider located in Queens, NY. The company serves a diverse group of clients to provide quality imaging services. The company is seeking an Operations Manager that will be instrumental in accelerating the growth of our business. The role involves interaction with company clients as well as working closely with the CEO. Key Responsibilities • Interact with key customer stakeholders to ensure seamless execution of client engagements, • Lead internal coordination of support staff, • Administration of monthly billing and Key Performance Indicators, • Schedule internal staff and third-party vendors, • Credential select employees to service clients, • Provide outstanding customer service. Qualifications • Passion for/interest in healthcare and working with people, • Energetic self-starter with excellent attention to detail, strong process/project management and organizational skills with the ability to think end-to-end., • Excellent verbal and written communication skills, with ability to explain technical concepts in a simple, easy to understand way., • Strong problem-solving skills and willingness to get into the details to identify solutions., • Ability to operate independently and collaborate effectively with colleagues, in a dynamic, fast paced environment., • Experience working in a deadline driven environment., • Experience/familiarity with workflow management tools/platforms a plus, • Proficiency with Microsoft Office Training to be provided Position is not remote; expectation of four days per week in office Salary Range: $70,000 to $85,000 annually + bonus + benefits The above represents the expected salary range for this position. Ultimately, in determining your pay, we will consider your experience, and other job-related factors. Benefits include: • Competitive base salaries, • Bonus incentives, • Retirement savings plan

Senior C++ Software Engineer to join our growing team developing.Collaborate in a fast-paced, agile environment that emphasizes rapid iteration and customer-driven outcomes.A Senior Software Engineer, with application-level C++ expertise,.We are flexible on remote working from home, if you are locat

Partner Data Analyst Truveta is the world’s first health provider led data platform with a vision of Saving Lives with Data. Our mission is to enable researchers to find cures faster, empower every clinician to be an expert, and help families make the most informed decisions about their care. Achieving Truveta’ s ambitious vision requires an incredible team of talented and inspired people with a special combination of health, software and big data experience who share our ___. Truveta was born in the Pacific Northwest, but we have employees who live across the country. Our team enjoys the flexibility of a hybrid model and working from anywhere. In person attendance is required at least once per year for an onsite meeting. For overall team productivity, we optimize meeting hours in the pacific time zone. We avoid scheduling recurring meetings that start after 3pm PT, however, ad hoc meetings occur between 8am-6pm Pacific time. #LI-remote Who We Need Truveta is rapidly building a talented and diverse team to tackle complex health and technical challenges. Beyond core capabilities, we are seeking problem solvers, passionate and collaborative teammates, and those willing to roll up their sleeves while making a difference. If you are interested in the opportunity to pursue purposeful work, join a mission-driven team, and build a rewarding career while having fun, Truveta may be the perfect fit for you. This Opportunity The analytics Rapid Response Team (RRT) sits within Truveta’s broader Partner Insights and Enablement team and plays a critical role in coordinating with internal teams and supporting customers to get fast, high-quality answers from Truveta data. As a Partner Data Analyst on the RRT team, you will help ensure customers find value in the data, supports issue investigation, and build confidence in the platform through efficient, responsive analytics. You will support data quality efforts, conduct analyses, answer customer questions, and support new data releases. You will be solving consequential problems in healthcare using an EHR database of ~100 million patients (and growing!) and make an impact on patient care. As a Partner Data Analyst, you will work at the intersection of EHR data knowledge and efficient data delivery. You’ll support feasibility analyses, quickly summarize patient populations, and assist in identifying and tracking data issues. This position is ideal for someone with hands-on experience working with EHR or healthcare data, strong data wrangling skills, and a passion for translating data into actionable insights. Responsibilities • Proven experience wrangling large healthcare datasets and translating clinical concepts into structured queries., • Proficiency in SQL and at least one programming language (e.g., Python or R) for data analysis and pipeline development., • Ability to work cross-functionally in a fast-paced, collaborative team environment., • Comfort summarizing populations or generating feasibility numbers from clinical data quickly and accurately., • Use technical skills to scope out customer analyses requests, produce studies and results using SQL, R and Python within an agreed upon deadline., • Collaborate with life science, academic research organizations, and health system partners to conduct analyses., • Collaborate with success managers and support team to ensure that Truveta partners can be successful with the platform., • Required to excel in providing technical analytics support as well as directly working with customers on calls to troubleshooting code and platform questions., • Work with customers to achieve their goals, teaching them how to wrangle and analyze data using SQL, R and Python on RWD to address their empirical questions., • Collaborate closely with other Truveta teams to conduct investigations of data sources to demonstrate veracity to current customers., • Deliver feedback to internal teams based on customer requests to inform Truveta’s product roadmap. Required Skills • Undergraduate or graduate level educational in clinical research, data analysis, clinical informatics or related field., • Experience working with large relational database consisting of millions of patients' data., • 2+ years of experience wrangling and analyzing Electronic Health Record data or other Real World Data sources in life science companies, CROs, other EHR data companies or healthcare using SQL, R and Python., • Knowledge of clinical terminologies such as ICD, SNOMED, LOINC, NDC or RxNorm., • Willingness to learn new coding languages including internal proprietary coding language to analyze data and build cohorts., • Experience working with customers delivering high quality research analyses., • Ability to learn and adapt quickly in a dynamic start-up environment. Preferred Qualifications These qualifications are preferred but not required, please do not let them stop you from applying for this role. You will likely get the opportunity to learn how to do these more advanced analyses if you don’t already have experience with them. • Experience working with unstructured clinical data or natural language processing outputs, • Spark/PySpark experience, • Regex query writing experience, • Experience building cohort definitions or eligibility criteria for research studies or trial design Why Truveta? Be a part of building something special. Now is the perfect time to join Truveta. We have strong, established leadership with decades of success. We are well-funded. We are building a culture that prioritizes people and their passions across personal, professional and everything in between. Join us as we build an amazing company together. We Offer: • Interesting and meaningful work for every career stage, • Great benefits package, • Comprehensive benefits with strong medical, dental and vision insurance plans, • 401K plan, • Professional development & training opportunities for continuous learning, • Work/life autonomy via flexible work hours and flexible paid time off, • Generous parental leave, • Regular team activities (virtual and in-person as soon as we are able), • The base pay for this position is $94,000 to $120,000. The pay range reflects the minimum and maximum target. Pay is based on several factors including location and may vary depending on job-related knowledge, skills, and experience. Certain roles are eligible for additional compensation such as incentive pay and stock options. If you are based in California, we encourage you to read this important information for California residents ___ Truveta is committed to creating a diverse, inclusive, and empowering workplace. We believe that having employees, interns, and contractors with diverse backgrounds enables Truveta to better meet our mission and serve patients and health communities around the world. We recognize that opportunities in technology historically excluded and continue to disproportionately exclude Black and Indigenous people, people of color, people from working class backgrounds, people with disabilities, and LGBTQIA+ people. We strongly encourage individuals with these identities to apply even if you don’t meet all of the requirements. Please note that all applicants must be authorized to work in the United States for any employer as we are unable to sponsor work visas or permits (e.g. F-1 OPT, H1-B) at this time. We appreciate your interest in the position and encourage you to explore future opportunities with us.

BCC Software is the leading postal and presort software solutions provider. With over 45 years of industry experience, we are dedicated to ensuring that all of our software products and marketing solutions are always ahead of the curve and compliant with the latest USPS® regulations. BCC Software is seeking an experienced Sr. Software Engineer with expertise in Delphi to join an Agile development team. The role involves contributing to both existing applications and new software offerings, solving technical challenges, and maintaining high standards of code quality. The position is part of a larger Engineering organization, and the selected candidate will be assigned to a small team of 3–4 engineers working fully remotely with regular collaboration across the team and organization. Essential Functions • Design, develop, test, and maintain software solutions in an Agile SCRUM environment, • Participate in all aspects of the software development lifecycle, including:, • Estimating and sizing user stories, • Writing, reviewing, and testing code, • Creating and executing unit tests, • Documenting development work, • Collaborating with team members on assigned Sprint activities, • Meeting individual and team commitments, • Delivering consistent results on project goals, • Collaborate with Product Owners to review requirements, define acceptance criteria, and assist with sizing/planning user stories, epics, and projects., • Act as a key contributor within the team while supporting cross-team projects across the broader Engineering organization., • Take ownership of technical problems and ensure solutions are effectively implemented., • Minimum of 7 years of professional software development experience with Delphi., • Hands-on experience with automated unit testing and function mocking frameworks., • Proficiency with software engineering tools, including source control, compilers, linkers, debuggers, and performance/profiling tools., • Working knowledge of database concepts (relational, document-based, or text-based)., • Understanding of application security principles and their practical implementation., • Familiarity with modern CI/CD practices and Gitflow workflow., • Strong verbal and written communication skills, with the ability to collaborate effectively in a remote team environment., • Experience with .NET C# and C++, • Experience with Python Work Location This role is based in Rochester, NY and is remote, with periodic in-person collaboration at a shared coworking space. Physical Demands The physical demands described here represent those necessary for an employee to successfully perform the essential functions of this position. This role is primary office-based and involves extended periods of sitting, as well as frequent hand use for typing and writing. The position also requires the ability to communicate effectively both orally and in writing. Occasional standing, walking, or bending may be necessary. Some travel will be necessary for customer visits, industry or company events, and meetings. The employee must be able to lift up to 10 pounds regularly and up to 25 pounds occasionally, which may include office supplies or small office equipment. Adequate visual acuity is essential for tasks involving reading, writing, and computer work. Position Type and Expected Hours of Work This is a full-time exempt position. Some flexibility in hours is allowed, but the employee must be available during the “core” work hours of Monday through Friday, 8:00 a.m. to 5:00 p.m. Additional hours including evening and weekend work may be required as job duties demand. AAP/EEO Statement BCC Software provides equal employment opportunity to all individuals regardless of age, race, color, creed, religion, ancestry, sex (including pregnancy, childbirth or related medical conditions), gender, sexual orientation, gender identity or expression (including transgender status), national origin, veteran or military status, marital status, genetic information, physical or mental disability, familial status, reproductive health decisions, status as a victim of domestic violence, or any other basis protected by applicable laws and regulations. Further, the company takes affirmative action to ensure that all applicants and employees are treated without regard to any of these characteristics during the application process and/or employment. Discrimination of any type will not be tolerated.

About Renaissance When you join Renaissance®, you join a global leader in pre-K–12 education technology! Renaissance’s solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters—creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide. Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve. Job Description The Data Support team is dedicated to reactive, issue-resolution, and troubleshooting efforts to ensure seamless core data integration between a client’s Student Information System and our Products. As a Data Analyst, you will obtain, adjust, and validate data imported from other systems into Renaissance products. As such, part of their work involves working directly with customers to obtain the data we need. They must be detail-oriented and able to spot data problems or inconsistencies and determine proper remediations. In this role as a Data Analyst I, you will: • Manage and troubleshoot data integration: Resolve SIS-to-product integration issues, write and update extract scripts, and configure import processes to ensure seamless data flow., • Perform database operations: Execute updates, merges, deletions, and imports within established parameters while maintaining data integrity., • Ensure data quality: Conduct thorough quality control checks, investigate discrepancies, and resolve data errors resulting from integration failures., • Support customers: Respond to escalated data support cases, provide guidance on ETL processes and data specifications, and delivery clear status updates on issue resolution., • Collaborate effectively: Partner with product, engineering, and cross-functional teams to address complex data integration challenges and business rule requirements. For this role as a Data Analyst I, you should have: • Associate degree, preferably in Computer/Data Science, Data Analytics, Information Technology, or similar field; or equivalent combination of skills and experience., • Proficiency in Microsoft Excel for data analysis and manipulation., • Foundational technical knowledge including basic ETL processes, SQL querying, sFTP servers, and file path navigation (Linux/Mac OS and Windows)., • Strong analytic mindset with exceptional attention to detail, critical thinking, and problem-solving skills to diagnose and resolve complex data issues., • Collaborative approach with willingness to actively engage across cross-functional teams., • Excellent customer support skills with strong interpersonal, verbal, and written communication abilities to effectively interact with customers and internal teams., • Growth mindset with curiosity and eagerness to learn new technology and continuously develop technical skills., • Experience writing scripts using SQL., • Familiarity with tools such as Postman, SFTP clients, and API testing tools., • Previous experience in data analysis, integration, or technical support roles. Bonus Points: • Bachelor’s degree, preferably in Mathematics, Computer Science, Engineering, or similar field; or equivalent combination of skills and experience., • Product knowledge of Renaissance products, particularly DnA, eduCLIMBER, and FastBridge., • Experience with educational technology or working in K-12 educational environments. Additional Information All your information will be kept confidential according to EEO guidelines. #LI-Remote The below compensation range is based on national market data and may vary by experience and location. Salary Range $51,100 - $70,300 USD Benefits for eligible US employees include: • World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth, • Health Savings and Flexible Spending Accounts, • 401(k) and Roth 401(k) with company match, • Paid Vacation and Sick Time Off, • 12 Paid Holidays, • Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program, • Tuition Reimbursement, • Life & Disability Insurance, • Well-being and Employee Assistance Programs Benefits listed apply to eligible U.S. employees in accordance with Renaissance’s benefits eligibility criteria. Contractor and other non‑employee roles are not eligible for Renaissance employee benefits. Frequently cited statistics show that some women, underrepresented individuals, protected veterans and individuals with disabilities may only apply to roles if they meet 100% of the qualifications. At Renaissance, we encourage all applications. Roles evolve over time, especially with innovation, and you may be just the person we need for the future! Equal Opportunity Employer Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law. For California Residents, please see our Privacy Notice for California Job Candidates ___. Reasonable Accommodations Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact ___. Employment Authorization Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time. For more information about Renaissance, visit: ___

About Gusto At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff—like payroll, health insurance, 401(k)s, and HR—so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we’re proud to support more than 400,000 small businesses across the country, and we’re building a workplace that represents and celebrates the customers we serve. Learn more about our ___. About the Role: We're looking for seasoned full-stack software engineers to join the teams behind Gusto's product platforms — the shared systems that our product teams build upon — to serve small business owners every day. As a Staff Software Engineer, you'll operate across the full lifecycle of foundational systems: shaping architecture early in the design process, building self-service internal features and APIs, and owning their performance long after launch. That means engineering the core business engine, enabling product teams with reliable backend services, and setting the engineering standard for those around you. If you're drawn to work that combines technical craft with real-world impact — helping power the livelihoods of millions using Gusto products — join us! Here’s what you’ll do day-to-day: • Design, build, and test Gusto core platform services – communications, reporting, dashboards, access, workflows, risk, payments, and compliance capabilities, among others, • Mentor other engineers to help solve some of the hardest technical problems out there in very complex domains and at a large scale, • Help scale one of the largest Ruby/Rails and Javascript/React applications in the world, • Collaborate with our Product Engineering, Product Management, Data, and Design teams to understand customer pain points, come up with solutions, and then prototype, iterate, and launch daily Here’s what we're looking for: • Successful applicants typically have 8+ years of software development experience, • Passion for creating scalable, efficient platforms for users, • Experience leveraging AI tools or systems to accelerate development, improve testing, and deliver new platform capabilities, • Curiosity and experimentation with emerging AI frameworks, applying and sharing best practices to evaluate and scale AI use safely across teams, • Experience owning multi-quarter projects that solve complex engineering problems and make measurable user impact at scale, • Experience with large scale refactors, performance and reliability issues, and a strong sense of ownership over all aspects of your platform area, • Ability to mentor engineers to maximize their performance and impact Others: • Experience in, or interest working in, Ruby on Rails, • Appreciation for a collaborative, test-driven environment, • Ability to build well-structured, maintainable, well-documented code, • Ability to effectively communicate across engineering teams and with business stakeholders Do you prefer heavy feature development instead? Check out our Staff Software Engineer, Core Products job listing. Our cash compensation amount for this role is targeted at $163,000–$204,000 in Denver & most remote locations, and $197,000–$247,000 for San Francisco & New York. Stock equity is additional. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above. Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale. Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees. Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out ___ and a member of our team will get in touch with you. Gusto takes security and protection of your personal information very seriously. Please review our ___. Personal information collected and processed as part of your Gusto application will be subject to ___.

At ___, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently. Check out our guidance on ___, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to. Job Posted: March 17, 2026 Location: Americas - North, Central and South America Zapier's mission is to enable enterprise companies to build and maintain dependable AI workflows at scale. The Identity Platform team builds the golden path that every product team uses to deliver reliable, consistent, and secure experiences to these customers. Authentication, session management, and credential infrastructure are the foundation. Get them right, and every product team ships faster with confidence. We're hiring a Senior Fullstack Engineer to own this foundation, drive the strategic and architectural direction of this layer for years to come, and directly unlock our largest enterprise deals. * Enterprise authentication infrastructure. You'll design and extend the systems that handle SAML SSO, SCIM provisioning, OAuth/OIDC flows, multi-factor authentication, login, sign-up, and secure session for organizations with thousands of users. That spans the full auth surface: SCIM-driven user provisioning and de-provisioning, invitation flows, 2FA setup, SSO-enforced login, domain capture for auto-routing new signups, and session hardening. Reliability, latency, and efficiency are non-negotiables; auth is the most critical-path system at the company. You'll make these systems faster, more resilient, and easier for other teams to integrate with. * User session auth across services. Zapier is a multi-service platform. You'll own how user sessions propagate across service boundaries; making sure authentication context is consistent, secure, and performant whether a request hits the monolith, a Node.js service, or a Go microservice. You'll evolve JWT validation, token exchange, and session tracking to handle the complexity of a growing service footprint. * Enterprise authentication controls and compliance. Enterprise customers need org-level authentication policy enforcement: forced SSO, domain capture, admin-managed authentication requirements, and credential lifecycle controls like JWT key rotation, token refresh, and session expiry policies. You'll build and extend the APIs that give admins confidence their organization meets their security standards. SOC 2 access control evidence, GDPR data subject requests, and audit trail requirements are design constraints you'll work within regularly, not afterthoughts. * Platform APIs that other teams depend on. Identity is infrastructure. Your APIs, libraries, and contracts are consumed by dozens of teams. You'll design for backward compatibility, clear documentation, and low integration friction. But shipping the API is half the job. You'll also drive adoption: writing integration guides, running migration paths, and embedding with product teams to help them use auth capabilities correctly. Internal engineering teams' needs carry the same weight as end-customer value. This is a Senior Engineer role. Senior engineers at Zapier own outcomes end-to-end within their team and extend impact beyond it. You'll coordinate across ownership boundaries, shape technical direction for adjacent systems, and bring other engineers along with you. Our level definitions may look different from what you've seen elsewhere. We'll be transparent about leveling before you reach the final stages. * You've set the vision and built identity systems for enterprise SaaS at scale. Not configured them, built them. You have hands-on experience with SAML, SCIM, OAuth/OIDC, or JWT in a multi-tenant SaaS environment. You understand authentication at a protocol level, not a checkbox level. You've dealt with token replay, session fixation, key rotation under load, multi-IdP federation, just-in-time provisioning, or identity linking across auth methods in real systems serving real users. You know what breaks when an organization with 5,000 employees connects their IdP to your platform for the first time. You are a thought leader in the Identity domain who proactively follows industry trends and Enterprise user management best practices. * You work through AI agents, not alongside them. Your daily development workflow is built around directing and reviewing agent-written code, not writing it by hand. You have opinions about which models to use for which tasks, you've hit real failure modes and built mitigations, and your workflow is actively evolving. When you hit unfamiliar territory, you don't slow down; you point your agent at the codebase, research the domain, and draft a plan. Then you build a POC or working prototype to demonstrate the concept in hours, not iterate on a planning doc for days. You jump into unfamiliar codebases, use your agent to map the landscape, and ship draft MRs or integration proposals within days. At this level, that means going into other teams' code when an integration is blocked, not waiting for their capacity. Bonus: you enable others on your team to work this way too. * You think in platforms, not features. You've built systems other engineering teams depend on. You know what it means to ship a breaking change to an internal API, maintain backward compatibility under pressure, and write contracts that hold up as the organization scales. You understand the cost of coupling and the discipline of good boundaries. * You're comfortable across the stack. This is a fullstack role on a platform team. You'll write backend services in Python and Node.js, work with Django and Fastify, touch React when building admin tooling or developer-facing UIs, and navigate infrastructure concerns like Kubernetes, Terraform, and CI/CD pipelines. You don't need to be an expert in all of these, but you can't be afraid of any of them. * You believe enterprise can move fast, and you ship through ambiguity to prove it. You've seen (or want to prove) that shipping to enterprise customers doesn't have to mean slow, waterfall-style cycles. When there's no spec, no designs, and no clear path forward, your first instinct is to gather evidence, break the problem into a narrow first slice, and get rough working software into production within days, not weeks. You use working prototypes to drive alignment rather than waiting for consensus. You see compliance, security, and rollout considerations as interesting design constraints, not reasons to slow down. You're comfortable throwing work away when direction changes and you treat discarded work as a fast learning loop, not a loss. * You work close to the customer. "Customer" for this team means both enterprise buyers evaluating Zapier's security posture and internal engineering teams integrating with your APIs. You pull from both; reviewing customer security questionnaires, sitting in on enterprise calls, reading support tickets, and talking directly to engineers who consume your platform. You’ll also work closely with customer support teams to provide them with the tools and processes to troubleshoot customer issues and incidents. * You own your work, yourself, and your communication. You take initiative without waiting for permission and ship fast and share early. You manage up and across in an async-first culture, flagging risks, surfacing decisions, and keeping stakeholders informed without being asked. You use written artifacts, working demos, and rough prototypes as your primary communication tools, not meetings. You also own your mistakes, your gaps, and your role in friction, openly. You say "I don't know" and "I was wrong" out loud, early, and without shame. * Design and maintain authentication and session systems (SAML, SCIM, OAuth/OIDC, MFA, login, sign-up, 2FA, user provisioning) as Zapier scales to larger and more security-conscious customers * Own user session propagation and JWT validation across a multi-service architecture spanning Python, Node.js, and Go * Build enterprise authentication controls and governance APIs: forced SSO, domain capture, credential lifecycle, admin authentication policies * Build and maintain platform libraries consumed by dozens of internal teams * Treat reliability, latency, and efficiency of auth systems as non-negotiables; build the monitoring, observability, and audit logging to back that up * Respond to authentication-related incidents and participate in on-call rotation * Enable Security, Enterprise Response, and product team partners to move faster by removing auth bottlenecks and proactively surfacing what they need * Join yearly company retreats that rotate to various cities throughout North America The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled. Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out___ for a list of countries where we currently cannot have Zapiens permanently working.