Sales and Marketing Representative
hace 4 días
Chattanooga
Job DescriptionAbout the Company ServiceMaster by Twins is a locally owned and operated franchise of the ServiceMaster family of brands. At ServiceMaster by Twins, we serve our customers and community by providing the following services: • Water Damage Mitigation/Cleanup, • Mold Testing and Remediation, • Fire/Smoke Damage Restoration, • Smoke and Odor Removal, • Carpet and Floor Care, • Board-up & Tarping, • Content Cleaning & Pack-Out, • Increase awareness of the services we offer to insurance agents, brokers, adjusters, property managers, and realtors., • Build & maintain solid relationships with insurance agents, brokers, adjusters, property managers, and realtors., • Assist in developing and implementing marketing strategies for potential new accounts., • Actively represent the company at networking events., • Create and gather content for digital media platforms., • Manage our franchise website content and keep it current (including keyword rich content to drive SEO)., • Sells products and services primarily to a select group of portfolio companies, • Sells regional programs to new companies and closes new business, • Identifies key opportunities/needs of assigned customers (current and prospective) to achieve budgeted growth goals, • Manages accounts as assigned and conducts meetings as required, • Develops and implements sales strategies to capture market share and achieve revenue goals, • Create, manage, and maintain key relationships with insurance agents, adjusters other key relationships, • Continually builds product knowledge and refines sales techniques for specific relationship types and verticals, • Prepares documents for job file reviews with current and prospective clients, • Documents and reports on key referral-source relationships weekly and monthly, • Participates in collections efforts with non-residential customers when necessary, • Customer Orientation/Positive Impact, • Results Orientation/Sense of Urgency, • Change Mastery, • Relationship Building/Sensitivity, • Problem Solving and Decision Making, • Initiative, drive energy, • Active Communications, • Business/Financial Acumen, • Learning Agility, • Organizing and Planning, • High school graduate or equivalent; college degree preferred, • 1-2 years of experience in the Disaster Restoration field; IICRC Certifications preferred, • 1-2 years of sales experience or prior sales training is highly desired, but not required, • Valid Driver's License and satisfactory driving record, • Has a good aptitude for basic math-- necessary for doing calculations related to the sales process, • Local and regional travel may be required for trade shows, training, networking events and for selling services immediately after catastrophic events, • Some work required outside of traditional working hours to network and represent the company at business social events, • Interpersonal and communication skills, both written and verbal, • Ability to independently manage customers, • Ability to prioritize tasks, manage multiple projects concurrently and make effective decisions, • Ability to effectively present value proposition and guide change, • Ability to market, sell, and close our value proposition Incumbent must be prepared to: • Move up to 20 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects, • Sitting for long periods of time while using office equipment such as computers, phones etc., • Fingering and Repetitive motions; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment, • Express or exchange ideas with others quickly, accurately, and receive and act on detailed information, • Close visual acuity to perform detail-oriented activities at distances close to the eyes, such as preparing and analyzing data, viewing computer screen and expansive reading, • Inside working conditions: The change of building environment such as with or without air conditioning and heating. May be required to travel for short periods of time. Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.