Senior Multi-Site Property Manager
18 days ago
Kansas City
Job DescriptionDescription: The Senior Multi-Site Property Manager will oversee the day-to-day operations of multiple multifamily properties within the portfolio, ensuring smooth onsite management, tenant satisfaction, and financial performance. This role will manage on-site teams, develop operational strategies, and collaborate closely with the Regional Manager to align property management activities with broader company objectives. The Senior Multi-Site Property Manager will serve as a key leader in the organization, balancing team oversight, tenant relations, and property performance. Key Responsibilities: Operational Management: • Oversee the daily operations of assigned multifamily properties, ensuring all sites are managed efficiently and effectively., • Coordinate with on-site teams to ensure prompt resolution of tenant concerns, high-quality maintenance, and consistent adherence to company standards., • Lead, mentor, and support on-site property management teams, including Property Managers, Leasing Agents, and Maintenance Technicians., • Conduct regular team meetings to ensure alignment with organizational goals and to foster collaboration across sites., • Foster strong relationships with tenants to enhance retention and satisfaction., • Ensure tenant requests, concerns, and escalations are addressed promptly and professionally., • Assist in the preparation of annual property budgets and monitor financial performance, ensuring alignment with company goals., • Track and analyze property income and expenses, identify variances, and implement corrective actions as needed., • Collaborate with the Vice President of Field Operations to ensure properties are well-maintained, compliant with safety standards, and operating efficiently., • Oversee preventative maintenance programs and coordinate timely responses to repair requests., • Prepare and present regular reports on property performance, operational updates, and tenant feedback to executive leadership., • Serve as a liaison between property management teams and the Vice Presidents of Asset Management and Field Operations, ensuring smooth communication and collaboration., • Partner with leadership to develop and execute strategies that optimize property performance, enhance tenant satisfaction, and achieve long-term portfolio goals., • Stay informed of market trends, competitive properties, and industry best practices to inform decision-making., • Bachelor’s degree in Business Administration, Real Estate, or related field. Equivalent experience may be considered., • 5+ years of experience in property management, with at least 2 years in a leadership role overseeing multiple properties or teams., • Proven ability to lead, manage, and develop property management teams across multiple locations., • Strong understanding of property management operations, including leasing, maintenance coordination, and tenant relations., • Excellent communication and interpersonal skills, with the ability to work collaboratively across departments and leadership levels., • Financial acumen with experience in budgeting, financial reporting, and performance analysis., • Proficiency in property management software (e.g., AppFolio, Yardi, RealPage) and Microsoft Office Suite., • Competitive salary commensurate with experience., • Performance-based bonuses., • Comprehensive benefits package, including Health, Dental, Vision, 401(k) with company match, and Paid Time Off., • Opportunities for accelerated career growth and professional development.