Sales Manager (FL or TX)
hace 5 días
Tampa
Job DescriptionDescription: Are You Ready to Change the Industry Together? Milestone is a tech-enabled, asset-light logistics provider transforming the civil construction supply chain. We’re on a mission to accelerate how infrastructure gets built through smarter movement of materials, technology-driven transparency, and customer-centric efficiency. As Milestone continues to scale, the Sales Manager plays a critical leadership role enabling our sales organization behind the scenes. This leader is not a quota-carrying seller, they are the performance engine supporting the systems, people, coaching, and processes that make sales successful. Reporting to the VP of Growth Operations, the Sales Manager leads and develops Business Development Representatives, Outside Sales Reps, and Sales Operations teams, ensuring they have the tools, training, technology adoption, and support required to execute consistently and predictably. This leader embeds Followed By All (FBA) across all sales processes, builds high-performing teams, eliminates barriers, and ensures the sales organization deeply understands and leverages Milestone’s technology, NewMile, to create value for customers and drive growth. • Mission: We are a family of brands committed to raising the standard of service in the aggregate distribution industry., • 1% Better, Every Day: Continuous growth is a part of who we are as professionals and people. We are committed to being better today than yesterday, so we are ready for who our organization needs us to be tomorrow., • Promise & Deliver: Pick up the phone, respond, then get it done. We are reliable in every sense of the word and deliver quality work and customer service no matter our role. We own our areas and are accountable to ourselves and each other to build trust., • Find a Way or Make a Way: There is no problem we can't solve. We work together and do hard things to simplify the lives of clients, haulers and each other. We find the best way and are open-minded to innovation, technology and new ways of working because we are building an organization to change our industry.?, • Candid, but Kind: We tell each other the truth and challenge when we don’t agree. We build real relationships rooted in kindness and thoughtfulness. Our people will always be our #1 unique and we will never lose sight of that. You are a growth-minded, system-oriented people leader who thrives behind the scenes driving performance. You believe that great sales results come from clear processes, strong coaching, accurate data, and consistent use of technology. You are energized by helping teams adopt new tools, learn how to use them effectively, and confidently communicate their value to customers. You have a natural ability to break down complex workflows, teach people how to execute them, and ensure FBA adoption across the team. You think long-term, build scalable systems, and thrive in a role where developing people, improving processes, and strengthening technology adoption fuels success. Why This Role Matters: Milestone’s sales organization succeeds when teams are: • Well trained, • Well equipped, • Well supported, • Technologically enabled, • Process-driven Who Your Internal Customers Are and How This Role Delivers Value to Them: • VP, Growth Operations: You translate high-level sales strategy into day-to-day execution, ensuring the sales organization has the systems, coaching, and process discipline needed to deliver predictable results., • Market Leaders & Territory Growth Teams: You provide clarity, alignment, and accountability to ensure Business Development Representatives and Outside Sales Reps execute consistently, support regional priorities, and strengthen customer relationships., • Business Development Representatives & Outside Sales Reps: You equip them with the tools, training, coaching, and systems they need to sell effectively, grow gross profit, expand accounts, deliver excellent customer experiences, and communicate the value of NewMile., • FP&A/Sales Operations: You partner closely to ensure sales reporting, forecasting, systems, and analytics are accurate, timely, and actionable, enabling strong decision-making and accountability., • NewMile Team: You support technology deployment and adoption by ensuring sales team members are trained, equipped, and confident in using NewMile, speaking to its value, and driving customer adoption., • Operations & Dispatch Teams: You remove barriers between sales and operations, improve handoffs, and ensure the sales team’s commitments can be executed consistently and successfully., • Ensuring every sales process is executed within Milestone’s Followed By All (FBA) standards, • High-quality coaching, development, and performance management for BDRs, AMs, and Sales Ops, • Gross Profit growth and strong territory-level sales performance, • Adoption, utilization, and confident communication of NewMile across all sales roles, • Ensure team members can confidently explain NewMile to customers and prospects, • Clean, accurate sales data and reliable forecasting rhythms, • Clear expectations, accountability, and consistent behaviors across all sales teams, • Smooth handoffs between sales, operations, dispatch, and customer onboarding, • Removing obstacles that slow down the sales team or impact customer experience, • Repeatable processes, scalable systems, and aligned sales execution across regions Lead, Manage, and Hold the Team Accountable (LMA) • Lead Business Development Representatives, Outside Sales Reps, and Sales Operations team members, • Create coaching rhythms, performance reviews, and development plans, • Drive consistency in prospecting, pipeline management, quoting, and account expansion, • Partner with Growth Operations and Market Leaders to align on pricing and margin expectations, • Gross Profit growth, • Sales targets and activity metrics, • NewMile adoption and usage compliance, • Sales forecast accuracy and data quality, • BDR and Outside Sales performance and retention, • Customer onboarding cycle time, customer satisfaction, and account growth, • Senior Sales Manager, • Director of Sales, • VP of Sales, • Head of Growth Operations, • VP of Growth Operations Requirements:, • 5–7+ years of experience in sales leadership, sales enablement, or revenue operations, • Experience managing teams of BDRs, AMs, or sales support roles, • Strong process discipline and familiarity with FBA-style execution, • Experience training teams on technology tools and workflows, • Proficiency with CRM systems; experience with dispatch/logistics tech a plus, • Ability to communicate complex features simply and effectively, • Strong coaching, problem-solving, and people development skills, • Ability to work cross-functionally and solve operational challenges, • Thrives in a fast-paced, evolving, high-growth environment