Service coordinator jobs in Tampa, Florida - Page 3Create job alerts

Job Description Gulfeagle Supply is a family-owned business with over 100+ locations nationwide. We are a full line distributor of residential and commercial roofing and building products. Gulfeagle Supply specializes in servicing the professional contractor while also providing a variety of products and services to the homeowner, building owner, architect and general contractor. We take pride in delivering the highest quality and best value to our customers and we would be pleased to make you part of the mission. Here at Gulfeagle we are "Building a Career for YOU" Benefits Coordinator JOB SUMMARY: The Benefits Coordinator position is responsible for directing and planning the day-to-day operations of group benefit programs (group health, dental, vision, short-term and long-term disability, life insurance, flexible spending plan, and the 401(k) plan). Provide excellent customer service and quality benefit plans. ESSENTIAL FUNCTIONS: • Ensures compliance with federal and state regulations regarding benefits administration including ERISA, COBRA, FMLA, Section 125, and others as applicable, • Initiate and manage health benefit monthly and open enrollments. Implements new benefit programs; arranges and conducts employee information presentations and enrollments., • Resolves discrepancies relating to employee coverage’s and payroll deductions., • Reviews and reconciles reports between internal systems and carriers to ensure accuracy and consistency of benefit data. Verifies the calculation of the monthly premiums statements for all group insurance policies. Resolves administrative problems with the carrier representatives, • Analyzes data warnings and errors between carrier and Human Resources System. Makes appropriate corrections to maintain accuracy between systems., • Ensures regular interaction with employees, insurance companies, and broker to support health benefits as well as works with vendor partners to ensure clear communication and excellent service to organization., • Maintain system for benefit administration. JOB QUALIFICATIONS: Well organized person with strong administrative and good interpersonal skills. A person who is very dependable, and who can work independently. Education and Experience: • Bachelor’s Degree preferred Minimum 2-5 years of related professional benefits Gulfeagle Benefit Package: • 401(K) Retirement Plan including Employer Match, • PTO and Paid Holidays, • Health Insurance - Medical, Dental & Vision, • Life, AD&D, Short & Long-Term Disability, • Health &Wellness Programs, • Flexible Spending Accounts, • Health Savings Accounts, • Employee Discount Programs, • Safety bonuses and more! #INDGS Company DescriptionGulfeagle Supply is a family owned distributor of residential/commercial roofing & building products with over 75 locations nationwide. Are you looking for a career opportunity with a growing company? Look no further!Gulfeagle Supply is a family owned distributor of residential/commercial roofing & building products with over 75 locations nationwide. Are you looking for a career opportunity with a growing company? Look no further!

Job Description HR Specialist About Us: Stone Warehouse USA is a leading supplier of natural and engineered stone in Florida, proudly serving the B2B market for over 18 years with four locations and plans for expansion across the state. We are committed to excellence in our industry. Our dedicated team of around 60 employees is our greatest asset, and we cultivate an inclusive environment where everyone thrives. Why Work With Us? * A+ Rating with the BBB: We take pride in our excellent service and customer satisfaction. * 4.8/5.0 Google Reviews: Our employees and clients love working with us. Key Responsibilities: We work closely with CoAdvantage as our PEO provider, so experience working with any PEO companies is essential for this role. * Support and implement HR processes that align with business goals in a growing, small-business environment. * Assist with recruitment, onboarding, and talent development processes using 3rd party Clear Company applicant tracking software. * Provide day-to-day support for employee relations, addressing issues with professionalism and confidentiality. * Help ensure compliance with employment laws, OSHA regulations, and company policies. * Contribute to initiatives for employee engagement, retention, and development. * Collaborate with management to support organizational culture, safety, performance, and other office administration functions. * Be comfortable wearing “multiple hats” and adapting quickly as needs arise. Qualifications: * Bachelor’s degree in Human Resources, Business Administration, or a related field; HR certification is a plus. * 2+ years of experience in an HR specialist, coordinator, or generalist role (experience in a small to mid-sized business environment is strongly preferred). * Strong knowledge of employment laws and HR best practices. * Excellent communication and interpersonal skills. * Ability to handle sensitive information with discretion. * Proficiency in HR software, Microsoft Office Suite, and experience with PEO providers is preferred. Salary: Depends on experience Job Type: Full Time Benefits: * 401(k) * Dental insurance * Disability insurance * Health insurance * Life insurance * Paid time off * Vision insurance Schedule: Monday through Friday (No nights) Work Location: Head office – Tampa location Please note: We are only considering local applicants at this time. Candidates seeking relocation will not be considered. Equal Opportunity Employer (EOE) If you’re ready to make a meaningful impact in a growing company, we want to hear from you! Please send your resume and cover letter to and help us shape the future of our team and the industry!

Job Description POSITION TITLE: Membership Coordinator DEPARTMENT: Operations REPORTS TO: Club Director SALARY/FLSA STATUS: Non-Exempt, Part-Time ORGANIZATION MISSION: The mission of Boys & Girls Clubs of Greater Tampa Bay is to provide high-quality, out-of-school Club experiences to ensure our young people, especially those who need us most, are on track to graduate from high school with a plan for their future, demonstrate good character & citizenship, and live a healthy lifestyle. PRIMARY FUNCTION: Fulfill the Boys & Girls Clubs of Greater Tampa Bay’s mission by maintaining the front counter area, providing courteous and quality customer service and ensuring the safety of Club members. Perform administrative tasks necessary for the proper maintenance of membership records including the maintenance of the membership tracking system (MTS). Provide all necessary clerical support for the Club Director and other program staff. MAJOR DUTIES AND RESPONSIBILITIES: • Data entry and updates to information contained within the membership tracking system (MTS) and parent portal., • Print daily program rosters for staff., • Manage daily sign-out process which includes verification of parent or other approved adult identification., • Member file management to include gathering necessary documents and authorization forms., • Interact with incoming visitors to include parents, volunteers or other administrative staff., • Answer incoming calls to the facility, respond to inquiries via Outlook email and phones., • Participate in weekly staff meetings and various team-oriented activities., • Actively support other club staff and youth development professionals in the daily service to club youth. ADDITIONAL RESPONSIBILITIES: Backup staff members in the absence of other youth development professionals or work on some weekends and/or extended hours for special events and/or programs or support other club locations within a reasonable geography. QUALIFICATIONS: • Minimum of high school diploma or equivalent, • Creativity with the ability to make tasks seem fun, • Must be flexible, • Must be responsible, • Must be able to engage with schoolchildren of all ages, • Willing to complete organization sponsored CPR training RELATIONSHIPS: Internal: Maintains close, daily contact with Club Staff (professional, part-time and volunteers), administrative staff, Club members and supervisor to receive/provide information, discuss issues, or explain guidelines/instructions. External: Maintains contact with external community groups, schools, members’ parents, and others. TRAVEL: Travel may be required to multiple Club facilities throughout Hillsborough, Pasco and Pinellas County for training and/or other business purposes. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, kneel, stoop, and use a keyboard. The employee is occasionally required to bend and lift and/or move up to 30 lbs. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate - high. Flexibility to working schedules may be required due to changing needs. DISCLAIMER: The information presented indicates the general nature and level of work expected of employees in this job classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. Reasonable accommodation will be possible and based on an individual basis. EQUAL OPPORTUNITY EMPLOYER: Qualified applicants receive consideration for employment without discrimination because of race, color, gender, religion, national origin, ancestry, citizenship, disability, age, sexual orientation, or any other characteristic protected by law. Signed by: ____________________________________________________________________ Printed Name: ________________________________________________________________ Date: ________________________________

Job Description MaxHealth is looking to hire a full-time Administrative Coordinator to work onsite at our corporate headquarters located in Tampa. This position is ideal for an enthusiastic professional with a customer-service attitude and past administrative experience in an office setting, preferably a corporate environment. The role serves as a liaison with C-Suite executives requiring tact and discretion. The Administrative Coordinator collaborates closely with the Senior Executive Assistant to ensure efficiency of the corporate office and administrative needs for the executive leadership team members are addressed and functioning efficiently and seamlessly. This healthcare position earns a competitive wage, depending on experience. We provide fantastic benefits, including health benefits, a 401k plan, life insurance, long-term disability, paid holidays, and PTO (paid time off)! Responsibilities: • Provide exceptional customer service to greet, welcome, and assist guests., • Provide administrative and calendar management in support of executive leadership team members., • Coordinate internal and external meetings, and event planning., • Manage travel logistics, including accommodations, transportation, and meals., • Create monthly expense reports requiring the tracking of expense receipts and report coding., • Receive, sort, and distribute daily mail., • Maintain and organize electronic files., • Ordering, stocking, and maintenance of supply inventories for two separate suites., • Associate's degree and 5+ years of prior Administrative Coordinator experience., • Proficient in computer software programs, including Outlook, PowerPoint, and Word, and aptitude for learning new software and systems., • Excellent written and verbal communication skills, • Strong interpersonal and communication skills at all levels of interaction., • Ability to work independently and collaboratively. MaxHealth is dedicated to simplifying healthcare and ensuring healthier futures. Founded in 2015, MaxHealth is a leading primary care platform focused on providing high-quality, integrated care to adults and senior patients throughout Florida. We provide care for more than 120,000 patients, most of which are beneficiaries of government-sponsored healthcare programs like Medicare, or of health plans purchased on the Affordable Care Act exchange marketplace. MaxHealth is a rapidly growing medical practice with more than 50 clinics spread across central and southern Florida. MaxHealth also partners with independent providers who are like-minded and utilizes its platform to help them provide high-quality care. We are customer-centered; compassionate; results-driven; proactive; collaborative; and adaptable in executing our vision to help patients live their best lives. Our mission is to deliver quality care, a simplified experience, and happiness. One patient at a time. #IND123 Job Posted by ApplicantPro

Job Description Job Purpose The FORTIFIED Program Training and Operations Coordinator manages the training and certification processes for the FORTIFIED Professional Network, maintains provider network systems, coordinates third-party vendor relationships, and oversees critical office operations. This role serves as the point person for training and certification operations, ensuring seamless program delivery, accurate record-keeping, and professional communication. The ideal candidate excels in organization, multitasking, and customer service, with a passion for supporting disaster-resilient initiatives. Essential Duties and Responsibilities Why This Role Matters Join the Insurance Institute for Business & Home Safety (IBHS), the leader in promoting disaster-resilient building research, focused on reducing the impacts of natural disasters on the built environment through our FORTIFIED designation programs. We are seeking a dedicated FORTIFIED Training and Operations Coordinator to manage training, certification processes, and office operations in our Tampa office. This role is pivotal raising the performance of properties across the United States by supporting contractors, builders, and property owners seeking to build and retrofit resilient properties, making resilience available to all by activating IBHS research. Key Responsibilities • Oversee FORTIFIED Certification and Training Processes: Coordinate all aspects of FORTIFIED certification activities, including managing third-party credentialing and training development vendors to ensure seamless delivery, compliance, and high-quality training content for virtual and in-person sessions., • Administer Learning Management System (LMS): Maintain the FORTIFIED Wise LMS, ensuring courses are current, accessible, and user-friendly for trainees (e.g., contractors, evaluators)., • Track and Report Program Metrics: Monitor training and certification progress, maintain accurate records, and prepare detailed reports on completion rates and provider network updates for leadership and IBHS compliance., • Serve as Primary Contact for Inquiries: Act as the main point of contact for participant inquiries, providing timely, professional responses via phone, email, or help desk systems to support program success., • Manage Critical Third-Party Vendor Relationships: Serve as the primary liaison for vendors (e.g., credentialing services, training developers, LMS, certification testing SaaS), ensuring contract compliance, quality, and timely delivery., • Provide CRM and Provider Network Support: Utilize CRM platforms (e.g., Zendesk) to manage program inquiries and oversee the FORTIFIED provider network website, coordinating with IT vendors to ensure accurate listings and efficient issue resolution., • Manage Tampa Office Operations: Oversee daily office functions, including managing postal tasks (e.g., logging checks), ordering and stocking supplies, coordinating maintenance external vendors and maintaining common areas to ensure a professional environment., • Coordinate Office Logistics and Emergency Preparedness: Manage office calendars for visiting staff, coordinate space and access for non-employees and guests, handle office status announcements, and maintain emergency response logs and hurricane preparedness checklists., • Other – all other duties as assigned. Competencies • Analytical., • Customer Orientation, • Excellent Communication, • Focus on Quality, • Rapid Absorption and Application of Information, • Dependability, • Critical Thinking & Decisiveness, • Integrity, • Problem Analysis Knowledge, Skills & Abilities Education: Bachelor’s degree in business administration, education, project management, or a related field. Equivalent professional experience (e.g., 3+ years in training coordination or program administration) may be considered in lieu of a degree. Experience: 3+ years of experience in training coordination, program administration, or operations management, preferably in construction, engineering, or insurance-related fields. Proven track record managing third-party vendors, including contract oversight and performance evaluation, in a professional setting. Experience using Learning Management Systems (LMS) and Customer Relationship Management (CRM) platforms (e.g., Zendesk, Salesforce, or similar) to support training and stakeholder engagement. Knowledge: Understanding of training and certification processes, including content development, delivery, and compliance tracking. Knowledge of project management principles and tools (e.g., Wrike, Asana, or Microsoft Project) for managing tasks, deadlines, and program metrics. Technical Skills: Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) for reporting, documentation, and presentations; ability to learn proprietary software (e.g., LMS, CRM systems). Core Skills: Excellent communication, critical thinking, and conflict resolution; proficient in Microsoft Office; ability to learn proprietary software. Mindset: Dependable, focused on achieving real world impacts, committed to quality and integrity. Working conditions Work is performed indoors, climate adjusted with mild noise and light fluctuations. Typical office environment where desks, rolling chairs, supply boxes, etc. may present an occasional hazard. Occasional travel is required. Physical requirements • Visual Acuity – close visual acuity to perform an activity such as computer typing, extensive reading, preparing and analyzing reports, documenting minutes of a meeting., • Hearing - Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication., • Talking - Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly., • Walking - Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another., • Standing - Particularly for sustained periods of time., • Sitting - Particularly for extended periods of time., • Lifting – occasionally lifting or moving objects that may weigh up to 30lbs. Direct reports This position does not supervise others.

Job Description Job Title: Payroll Coordinator A detail-oriented and proactive Payroll Coordinator is needed to join a dynamic and fast-paced team. This role is ideal for someone who thrives on precision, enjoys solving problems independently, and communicates effectively across all levels of an organization. The successful candidate will demonstrate strong ethics, professional integrity, and a commitment to long-term growth within the coordinator role. Key Responsibilities • Process semi-monthly payroll for 1,000–1,500 domestic and international employees, including expatriates and consultants., • Review and upload overtime schedules to ADP., • Calculate pro-rated salaries for new hires, terminations, and employees on leave., • Maintain accurate records for banking details, tax forms, and payroll backup documentation., • Audit payroll output reports, investigate discrepancies, and correct system errors., • Monitor payroll status reports and manage scheduled and retroactive deductions., • Collaborate with HR and Benefits teams to resolve payroll-related issues., • Respond to inquiries from Office Administrators and Department Managers., • Run interface files to import/export data between HR, Payroll, and Benefits systems., • Prepare payroll funding schedules for Treasury and distribute reports to Accounting and Pension teams., • Upload GL output files to the 3E accounting system., • Perform other duties as assigned.Skills & Tools, • Payroll processing (domestic and international), • Data entry and payroll tax compliance, • Advanced Excel skills (VLOOKUP, XLOOKUP, Pivot Tables, report creation), • ADP systems (Vantage HCM, iReports, ADP Reporting, ADP GL), • Microsoft 365 (Excel, Word, Outlook), • Kronos Time & Attendance (preferred), • Workday (preferred) The pay range for this position is $31.25 - $33.65/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program, • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Tampa,FL. Application Deadline This position is anticipated to close on Sep 30, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email for other accommodation options.

Job Description RIPA & Associates is a civil and utility construction company headquartered in Tampa, Florida. We specialize in a wide range of projects, including commercial, multifamily, residential, and public sector developments throughout Central Florida. Since our establishment in 1998 by Frank Ripa, we have consistently ranked among the Top 100 Private Companies in the Tampa Bay area. At RIPA, our continued success as a site contractor is attributed to our highly experienced and knowledgeable field management team. Comprising skilled project managers and superintendents, they are the driving force behind our exceptional quality, productivity, and exceptional customer service. Our employees are actively involved in professional organizations such as NUCA, SUCA, Associated Builders & Contractors, TBBA, American Society of Professional Estimators, the Society for Human Resource Management, and HR Tampa. Working at RIPA & Associates comes with a range of benefits, including but not limited to: Medical, Vision, and Dental insurance, Short-Term Disability, Voluntary Life insurance, Paid Time Off (PTO), Referral Program, Employee Assistance Program, Company-provided Life insurance, and a 401(k) retirement plan. The Fleet Service Coordinator is a professional office-based position responsible for the execution of all work processes related to the maintenance and repair of a large heavy equipment/vehicle fleet. Responsibilities include, but are not limited to, creating work orders, establishing work order priorities, assigning/dispatching technicians based on priority, contacting vendors to schedule repair/maintenance work, overseeing the field service technicians, and ensuring all data is complete and accurate in the internal system of record. This is a heavy volume & fast paced role within a high-performance equipment management organization. This role may be assigned to the Fleet Equipment Yard or the Corporate Office. Responsibilities: • Review service requests and create work orders in Computerized Maintenance Management System (CMMS)., • Assign work orders to internal technicians or dealers based on scope of work, warranty status, and/or geographic region., • Oversee all service activities & technicians within the assigned area of responsibility., • Fully accountable for system data quality related to your assigned scope of work., • Review, update, and correct system data daily., • Effectively communicate with all internal & external stakeholders to solve any equipment issues., • Submit external repair estimates for approval., • Ensure all documentation is accurate and processed according to company procedures., • Coordinate any rental equipment needs with Equipment Allocation team., • Elevate any issues to Fleet Service Manager for resolution and/or guidance., • Generate and distribute weekly status update reports to designated stakeholders., • Adhere to all company policies, procedures, rules, and regulations in written or verbal form., • Comply with government safety requirements and other regulations., • A minimum of 3-5 years of experience in heavy equipment service department is required., • Proficient computer skills including MS Office Suite, smartphones, and tablets., • Familiar with basic mechanical scopes of work for Earthmoving & other construction equipment., • Familiarity with scheduling, expediting, and processing documentation for a heavy equipment fleet., • Experience with Caterpillar, Komatsu, Volvo, & John Deere earthmoving equipment brands., • Must be people-oriented with the ability to build business relationships., • Exceptional customer service, communication, data entry, and organizational skills are required., • A high school diploma or its equivalent is required. RIPA provides Equal Employment Opportunity (EEO) to all employees and applicants for employment without regard to Race, Color, Religion, Gender, National Origin, Age, Disability, Veteran Status, Genetic Information & Testing, Family & Medical Leave, or any other protected class in accordance with applicable Federal Laws. In addition, RIPA complies with applicable State and Local laws governing non-discrimination in employment and reasonable accommodation in every location in which the Company has facilities. This Policy applies to all Terms and Conditions of Employment, including, but not limited to hiring, placement, promotion, termination, layoff, recall, leaves of absence, compensation, and training. Company DescriptionRIPA & Associates is a civil and utility construction company headquartered in Tampa, Florida. We specialize in a wide range of projects, including commercial, multifamily, residential, and public sector developments throughout Central Florida. Since our establishment in 1998 by Frank Ripa, we have consistently ranked among the Top 100 Private Companies in the Tampa Bay area.RIPA & Associates is a civil and utility construction company headquartered in Tampa, Florida. We specialize in a wide range of projects, including commercial, multifamily, residential, and public sector developments throughout Central Florida. Since our establishment in 1998 by Frank Ripa, we have consistently ranked among the Top 100 Private Companies in the Tampa Bay area.

Job Description The purpose of the Fleet Coordinator is to work in the field to ensure the enterprise is maintaining a safe, compliant, and cost-effective fleet. The role is dedicated to supporting Corporate and Operational goals, standards, initiatives, optimizing fleet utilization, and achieve meaningful KPIs. The Fleet Coordinator serves to maintain fleet best practices while substantially reducing the time and effort Operations spends away from their core job functions. This position works closely with the Regional Fleet Manager, Operations, internal mechanics, and third-party PM & Repair partners daily. The Fleet Coordinator will also work with multiple corporate departments as needed to facilitate various fleet tasks and enhance operations productivity. SUPERVISORY RESPONSIBILITY: The Fleet coordinator may have direct/indirect reports depending on assigned work locations. ESSENTIAL DUTIES: • Division point of contact for all fleet and DOT related needs., • Responsible for scheduling and coordinating all preventative maintenance and repairs., • Obtain and communicate estimates from vendors to designated levels of leadership for approval., • Recordkeeping: Update PM status and upload required documentation to asset management system., • Coordinate logistics for new and existing equipment (transfers/disposals)., • Provide training and assistance to general forepersons and crews regarding Fleet/DOT compliance topics. Perform Gate Checks to ensure equipment is DOT and safety compliant., • Coordinate all annual inspection processes with preferred vendors., • Track equipment / vehicle rentals and find internal alternatives. Perform fleet inventory regularly., • Maintain currency with factory and manufacturer recalls and ensure completion in a timely manner., • Assist Operations with Out of Service units, expedite repairs, and mitigate downtime., • Monitor and manage telematics/dashcam hardware. Manage repairs for non-reporting devices., • Fuel Program: Point of contact for assigned divisions. Assist in delivering training on correct fuel card usage., • Assist in training crew level leadership on operator level maintenance of all types of equipment., • Conduct training to field operators related but not limited to pre/post equipment inspections, daily maintenance routines, cargo securement, Smith Driver Training, and preferred vendor usage., • Review all spend for saving opportunity and warranty recovery., • Monitor and optimize utilization of all assigned assets. Performs all other duties as assigned or required. REQUIRED QUALIFICATIONS: • High School Diploma/ GED or equivalent experience., • Valid driver’s license and meet internal requirements to operate vehicles on behalf of the company., • Minimum of 3 years’ experience working in a fleet/asset intensive environment., • Knowledge of Federal, State, and Local rules and regulations for compliance., • Intermediate level of vehicle mechanical/technical experience., • Must be able to understand and effectively communicate in English (both orally and in writing)., • Experience with construction or utility service vehicles, • Valid CDL License, • Excellent interpersonal skills: Collaborates effectively with other teams and functional groups and can work in ambiguous environments., • Communication skills: Ability to distill complex regulatory language into simple easy to understand narratives and achieves satisfactory communication within a decentralized workforce through excellent verbal and written communications., • Integrity: Always operates with integrity and strong business ethic. Does not cut corners., • Analytical skills: Ability to observe, research, and interpret a subject and to develop solutions., • Professionalism: Ability to build trust and maintain relationships with company management, preferred vendors, and all field team members., • Flexibility: Be able to adapt to constantly changing needs and priorities, with the mobility to travel and shift schedules as needed. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing this job, an employee must regularly stand, walk, sit for extended periods of time, reach, and perform repetitive keystrokes. While performing the duties of this job, an employee must occasionally stoop, kneel, crouch, climb stairs or into fleet vehicles and lift or move up to 50 pounds. Due to the work requirements related to working in the outdoor as well as office environment, an employee may walk on uneven terrain and be exposed to extreme temperatures. While performing the duties of this job, the employee is regularly exposed to indoor and the outdoor environment. Most time will be spent in the field. The noise level in the work environment is most often moderate but sometimes loud. COMPENSATION: $67,075 - $84,442 Lewis Services regularly evaluates our compensation and benefit packages to ensure we remain competitive. Starting pay will be based on a candidate’s experience, skills and education. Our DEI Promise Our commitment to Diversity, Equity, and Inclusion (DEI) is key to the success of our business. We respect the differences among us, and we leverage those differences to create an environment where all employees feel welcome and fairly treated. We seek the best solutions possible by attracting and engaging a diverse workforce where all perspectives are sought and valued.

Job Description Location: Remote Position Summary In accordance with Tampa Family Health Centers (TFHC) policies and procedures, the Call Center Scheduling Coordinator has the responsibility for answering all incoming telephone calls to the call center, scheduling of patients’ appointments, and tasking phone messages to the appropriate health center and personnel. Essential Duties & Functions • Answers and directs incoming telephone calls received by the call center., • Accurately and efficiently schedules appointments., • Tasks phone messages to the health centers’ task pools, as appropriate., • Collects and accurately enters demographic information into the Electronic Health Record (EHR); verifies all corrections to be entered into EHR., • Understands and effectively uses call center training materials; adheres to policies and procedures., • Demonstrates the consistent application of quality customer service skills., • Supports the Mission, Vision and Values of Tampa Family Health Centers., • Adhere to all TFHC, accreditation agency, and HIPAA rules and regulations., • Performs other duties as assigned by supervisor. Required Education, Certifications, Licenses, & Training • High School Diploma, or equivalent Required Years of Experience • Minimum of six (6) months’ customer/patient service experience in a high volume FQHC, hospital, or call center. Required Knowledge, Skills, and/or Abilities • Exceptional customer service skills., • Strong communication skills, both verbal and in writing; bilingual (English/Spanish) or multi-lingual strongly preferred., • Familiarity with medical and dental terminology., • Ability to use and maximize call center software and related technology; utilize Microsoft Office Suite; effectively navigate and utilize Electronic Health Records., • Accustomed to working in a fast-paced, high demand administrative or clinical setting., • Must have system A computer (Desktop or Laptop), A high-speed internet connection and A headset (with a microphone) for clear communication (please refer the attached requirement doc) Schedule: * Monday, Tuesday, and Wednesday from 8:00 AM - 4:30 PM EST (with a 30-minute lunch break) * Monday, Tuesday, and Wednesday from 11:00 AM - 6:30 PM EST (with a 30-minute lunch break)

Job Description Responsibilties: • Make service appointments, • Ask the client qualifying questions to uncover needs and directs calls appropriately, • Ensures that service consultants receive messages promptly, • Filing Repair Orders, • Concierge, assuring client guest lounges are neat and fully stocked with beverages and snacks, • High School Diploma or Equivalent, • Demonstrated customer service skills, • Demonstrated communication and interpersonal skills, • 6-12 months previous work experience (preferred)