Senior Field Service Technician - Forklifts & Material Handling Equipment
3 months ago
Charlotte
Job DescriptionDescription(Heavy Equipment | Industrial Service | Field-Based Role) Company Vehicle Provided | Paid Travel Time | Career-Track Opportunity You’re keeping operations moving — and helping shape the next generation of technicians. If you’re an experienced field service technician who thrives on solving real problems, owning your territory, and mentoring others — this role was built for you. At WMH Solutions, senior technicians don’t get stuck turning wrenches forever. They gain visibility, influence, and long-term career paths across service, parts, warranty, OEM programs, and leadership. WMH Solutions is a 38+ year leader in material handling, supporting warehouses, manufacturing, and distribution operations across the Southeast. With 11 locations and 250+ professionals, we deliver forklift service, fleet maintenance, automation, and aftermarket solutions that keep industry moving. We’re an exclusive Linde Material Handling partner and a full-scale solutions provider — not just a dealership. Here, your work matters. Your growth matters. And performance is recognized. As a Senior Field Service Technician, you’ll operate independently in a company-provided service van, delivering advanced diagnostics, repairs, and preventative maintenance on forklifts and material handling equipment across customer sites. You’ll also serve as a technical leader — mentoring junior technicians, setting quality standards, and helping drive operational excellence in the field. This is not an entry-level role. This is a career-track opportunity for technicians who want responsibility, autonomy, and growth. What You’ll Do • Diagnose, repair, and maintain forklifts and material handling equipment at customer locations, • Perform preventative maintenance to maximize uptime and minimize breakdowns, • Operate independently in a fully equipped company service van, • Support warehouse, distribution, and manufacturing environments, • Troubleshoot complex mechanical, hydraulic, electrical, and diesel systems, • Execute first-time-right repairs, • Perform inspections, safety checks, and scheduled service programs, • Maintain fleet equipment to OEM and compliance standards, • Train and support junior technicians, • Share technical knowledge and best practices, • Lead by example in safety, professionalism, and workmanship, • Communicate findings and service recommendations clearly, • Complete accurate service reports, work orders, and repair documentation, • 5+ years as a field service technician, heavy equipment mechanic, forklift technician, or industrial equipment technician, • Strong mechanical, hydraulic, and electrical troubleshooting skills, • Experience working independently in the field, • Valid driver’s license, • ASE certifications, • Forklift or OEM certifications, • Dealer or industrial service experience, • Familiarity with diagnostic software and digital service platforms You’ll also bring: • Strong problem-solving ability, • Customer-facing communication skills, • Leadership mindset, • Pride in your work, • Field-based role across varied job sites, • Ability to lift 50+ lbs, • Standing, bending, kneeling, and working in diverse weather conditions, • Competitive pay + performance incentives, • 100% paid travel time (no flat rate), • Company van, fuel card, tablet, PPE & safety shoe allowance, • Quarterly tool allowance, • Uniforms provided and laundered weekly, • Medical, dental, vision, life insurance (HSA & PPO options), • 401(k) with up to 9% match + profit sharing, • OEM certifications & technical training, • Leadership development & mentorship, • PTO + paid holidays, • Long-term career stability in a growing industry Many WMH leaders started in technician roles. Future paths include: • Lead Technician, • Service Management, • Parts or Warranty Leadership, • OEM Program Support If you’re ready for more ownership, better support, and a company that invests in your future — we’d like to talk. Apply today at wmhsolutions.pinpointhq.com