Service technician jobs in Madison, Wisconsin - Page 4Create job alerts

Job Description. This role is committed to addressing recurring issues through consistent ITIL practices. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Participate in installing, configuring, and maintaining computer operating systems and images., • Install and troubleshoot peripherals for users., • Aid in troubleshooting smartphones and other related ad hoc devices., • Asks appropriate probing questions to gather relevant information to aid in resolution of request., • Assists in special projects as needed., • Workstation, printer and peripheral maintenance and support skills., • General understanding of Client/Server environment., • Experience with Microsoft Active Directory and Azure Active Directory., • Demonstrate an analytical approach to problem resolution., • Ability to understand basic business practices., • Ability to manage working in a high stress environment., • Take ownership for work and initiative for requests, incidents and problems., • IT Professionalism in all aspects of the position., • Outstanding customer service skills and attitude. QUALIFICATIONS: • Ability to understand basic business practices., • Ability to manage working in a high stress environment., • Take ownership for work and initiative for requests, incidents and problems., • IT Professionalism in all aspects of the position., • Outstanding customer service skills and attitude. RequirementsTop Skills & Years of Experience: 6 months to 5 years' experience in -Desktop support -Deploying devices -On the fly device repairs. Nice to Have Skills: • Workstation, printer and peripheral maintenance and support skills., • General understanding of Client/Server environment., • Experience with Microsoft Active Directory and Azure Active Directory. Project Details: The Desktop Support Technician serves as the first point of contact for IT related support, providing tier 1 client support for all technical issues relating to installing, diagnosing, repairing, maintaining, and upgrading all PC hardware and equipment to ensure optimal workstation performance, hardware, software, printing, connectivity, mobile technology, and user set up and authorization, also working all requests, incidents, and problems through to resolution. The main focus is refreshing PCs as part of our asset lifecycle program. A critical role of the Desktop Support Technician will strive to provide the best possible end user computing experience for all Milwaukee County employees, contractors, and vendors. The Desktop Support Technician will be hands on with building and imaging PCs and laptops, printer setup and maintenance, peripheral hardware support and maintenance and user account maintenance. This role is committed to addressing recurring issues through consistent ITIL practices. Additional details: Onsite position at our Fleet location on Watertown Plank Rd. in Wauwatosa

Job DescriptionCodeworks is an IT Services firm headquartered in SE Wisconsin, known for our strong commitment to quality and for our direct client relationships. Who We’re Looking For: Desktop Support staff must maintain a working knowledge of the company internal computer system. The technician will be in charge of repairing and maintaining thousands of desktops, laptops and other PC devices. They will also be installing new PC's and laptops to replace end of life cycle equipment. The technician will be doing those tasks while maintaining inventory and properly disposing of outdated equipment by recycling those items per DOC policies. The technician will also maintain and close work orders in the DOC ticketing system. The technician receives oversight from the Field Tech Manager to ensure that policy, procedure and methodology are being followed. This position has no remote work and requires work in facilities at 3 locations - Fox Lake, Redgranite and Plymouth. When traveling to the facilities the tech will be paid mileage .51 cents per mile and their hourly wage for travel time. Must have a valid WI Drivers License and their own vehicle. The tech will work 4 ten hours days. Qualifications: • Customer service/interaction with users during device setup, • Imaging Devices, • Efficiently and independently managing service tickets and life cycling old equipmentNice to Have:, • Ability to work independently but in a team environment., • Must be able to meet deadlines., • Able to multi-task and balance their workday.About Codeworks: Codeworks has over 25 years of experience serving Fortune 1000 companies in Wisconsin as well as our client's national locations. Our recruiting team excels at evaluating, advising, and connecting IT professionals with new opportunities that will satisfy their expectations regarding income and opportunity for growth. At Codeworks, we're committed to diversity, equity, and inclusion in our workforce and beyond. We believe in equal opportunities and value the unique perspectives that every individual brings to our team. Join us in creating an inclusive, innovative, and collaborative workplace where your talents can thrive. Codeworks is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Codeworks, LLC discloses that the anticipated hourly pay range for this position starts at $28/hr. This range is subject to change based on job-related factors, including client requirements where applicable. All full time Codeworks employees are eligible to enroll in the company’s medical, dental, vision, and life insurance plans. Additionally, employees can participate in Codeworks’ 401(k) retirement plan. #LI-DNI

Job Description Arrowhead Pharmaceuticals, Inc. (Nasdaq: ARWR) is a clinical stage biopharmaceutical company that develops medicines that treat intractable diseases by silencing the genes that cause them. Using a broad portfolio of RNA chemistries and efficient modes of delivery, Arrowhead therapies trigger the RNA interference mechanism to induce rapid, deep, and durable knockdown of target genes. RNA interference, or RNAi, is a mechanism present in living cells that inhibits the expression of a specific gene, thereby affecting the production of a specific protein. Arrowhead's RNAi-based therapeutics leverage this natural pathway of gene silencing. Arrowhead is focused on developing innovative drugs for diseases with a genetic basis, typically characterized by the overproduction of one or more proteins that are involved with disease. The depth and versatility of our RNAi technologies enables us to potentially address conditions in virtually any therapeutic area and pursue disease targets that are not otherwise addressable by small molecules and biologics. Arrowhead is leading the field in bringing the promise of RNAi to address diseases outside of the liver, and our clinical pipeline includes disease targets in the liver and lung with a promising pipeline of preclinical candidates. Arrowhead's corporate headquarters is in Pasadena, CA with research and development teams in Madison, WI & San Diego, CA, and a state of the art manufacturing facility in Verona, WI. Our employees are nimble, science-driven innovators who are collaborating to bring new therapies to patients in need. The Position Arrowhead Pharmaceuticals is seeking a Help Desk Technician to join the Information Technology department split between our Madison & Verona, WI locations. The successful candidate will be the primary point of contact for employees seeking help desk support and will focus on providing Tier I/II tech support of a Windows based network as well as stellar customer service. They will be joining a team of highly motivated and experienced IT professionals and will contribute to the success of Arrowhead programs. Responsibilities • Frontline Help Desk support for all on-site and remote users, fielding tickets via Fresh Service and remote access tools, • Maintaining PC life cycle – imaging, deploying, migrating, retiring PCs, • Maintain IT equipment inventory, • Address employee's questions surrounding Windows 10, Office 365 and mobile devices, • Troubleshoot network connectivity issues, • Troubleshoot VOIP phone issues, • Upholding acceptable usage policies as outlined by the company handbook, • Upholding IT security best practices outlined by the IT department, • Assist IT management with physical networking tasks on occasion, • Support and troubleshoot video conferencing technologies on PCs and in conference room environments, • Bachelor's degree or equivalent work experience, • Proficiency in Microsoft Windows 10 in an Active Directory Domain setting, • Proficiency in enterprise computer image deployment tools, • Proficiency in Microsoft Office 365 desktop applications, • Proficiency using remote support tools such as LogMeIn, Goverlan, • Proficiency in troubleshooting TCP IP v 4 network issues, • A+ certification, • Experience with ticketing systems, • Experience with cloud MDM platforms #LI-ONSITE Wisconsin pay range $53,000—$63,000 USD Arrowhead provides competitive salaries and an excellent benefit package. All applicants must have authorization to work in the US for a company. California Applicant Privacy Policy