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Job Description Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • TIME 100 Most Influential Companies (2023), • Fast Company Most Innovative Companies (2020, 2023), • Built In Best Places to Work (2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024), • Great Place to Work certified (2020, 2021, 2022, 2023, 2024), • Fast Company Best Workplaces for Innovators (2022) This role reports to the Head of Member Comms & Content and is ideal for someone who thrives in complexity, enjoys building systems that scale, and can translate Product and Clinical priorities into high-impact member experiences. As a Braze Lifecycle Manager at Maven, you will: • Own lifecycle operations & systems, • Lead end-to-end execution and optimization of lifecycle journeys across email, push, and in-app modal, • Act as the primary owner of Braze, including segmentation, personalization, QA, scheduling, and performance tracking, • Maintain lifecycle hygiene, orchestration logic, and system integrity across journeys, • Build an AI-native lifecycle engine, • Identify and implement opportunities for AI-driven personalization, automation, and journey optimization, • Partner with Data and Product to evolve toward trigger-based, adaptive, and predictive lifecycle systems, • Reduce manual execution through scalable workflows, templates, and automation frameworks, • Drive intake, prioritization, and operational excellence, • Manage intake across Product, Clinical, Marketing, and other stakeholders, • Own ticketing, prioritization, and execution workflows (e.g., Jira), ensuring clear timelines and delivery, • Serve as the connective tissue between strategy and execution, • Deeply partner with Product, • Translate product features, launches, and clinical protocols into lifecycle strategies that drive adoption and behavior change, • Embed lifecycle thinking into the product development process, • Ensure communications are tightly aligned with in-product experiences, • Drive engagement, retention, and behavior change, • Lead initiatives to improve activation, retention, re-engagement, and program enrollment, • Identify gaps and drop-offs in the member journey and deploy targeted interventions, • Support clinical goals (e.g., adherence, care plan completion) through lifecycle touchpoints, • Lead with data and experimentation, • Use analytics to identify performance gaps and opportunities, • Design and execute A/B tests and continuous experimentation, • Report on lifecycle performance and impact across key business and clinical metrics, • Ensure quality and member experience excellence, • Uphold a high bar for quality across all communications (brand, accessibility, tone, inclusivity), • Ensure consistency across channels and programs, • 3-5 years in lifecycle marketing, CRM, member or product communications, • Deep experience with Braze, including segmentation and personalization, • Proven success driving engagement, retention, and behavior change through lifecycle channels, • Operational & systems mindset, • Strong experience managing complex, cross-channel lifecycle systems, • Exceptional project management and stakeholder coordination skills, • Ability to manage intake across multiple teams while driving strategic priorities, • Comfort with analytics, reporting, and experimentation frameworks, • Ability to translate data into actionable insights and optimizations, • Curiosity and hands-on experience with AI tools, automation, or scalable content systems, • Interest in building AI-native lifecycle strategies (e.g., dynamic personalization, predictive triggers), • Experience working closely with Product, Engineering, or Clinical teams, • Experience in healthcare, digital health, or behavior change products, • Familiarity with clinical engagement or care journeys This role requires active work authorization in the US. Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C., we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g ). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: . For general and additional inquiries, please contact us at .

Job Description About Us Museum of Ice Cream is an inclusive & immersive brand, designed to captivate your sweetest fantasy and sugar-filled daydreams online and IRL. At Museum of Ice Cream, we invite you to believe in the magic of creativity, to remind you that inclusive spaces do exist, and to show you that childlike wonder is worth savoring. In our world, ice cream is the agent of change and the vehicle to ignite the creative spirit that lives in all of us. Fueled by the power of imagination, MOIC is a universe of possibilities with tons of room for you to explore. The Flavor Profile A Show Ambassador thrives in high-energy, interactive environments and enjoys performing, engaging with diverse audiences, and creating magical guest experiences. You’ll create a one-of-a-kind guest experience through dynamic performances, meaningful interactions, and playful engagement, while also supporting retail sales, bar & cafe operations, special events and VIP experiences, all in alignment with our culture and values. You bring some customer service experience or transferable skills from roles in hospitality, retail, entertainment, or other experiential industries. You are willing to learn and grow in a unique industry with a creative and performative team. *Seasonal employment is up to six months in duration. However, based on business needs, the season may end at any time within that period. Your Day-to-Day: • Guest Engagement & Performance: Utilize scripted guides and spontaneous performances to bring exhibits to life and create memorable experiences., • Sales Across Key Business Areas: Utilize training and skills to support sales across MOIC’s retail shop, bar and/or cafe, as well as ticketing., • Ice Cream & Treat Delivery (Cross-Trained): Support the Service Team in delivering ice cream and other treats to guests in a quick and efficient manner., • Hospitality & Service: Provide real-time, positive guest support to ensure a positive and enjoyable experience throughout the experience and retail shop., • Event & VIP Setup: Assist with performances and experiences for special events and VIP guests, ensuring high standards of engagement and service., • Collaboration: Partner closely with both Service and Show Teams to create a memorable and cohesive guest experience., • Setup, Clean-Up & Maintenance: Maintain cleanliness and organization throughout the museum to create a welcoming atmosphere for guests., • Perform Other Duties: Take on additional tasks as assigned by leadership. Pay: $18/hr Requirements Necessities • 18 years or older, • Food Handler or ServeSafe certification, • Open availability, including weekends, • Standing and walking on your feet for long periods of time, up to 8 hours, • Team work and ability to effectively function in a high energy environment, • Bend/lift heavy objects of up to 40 pounds Nice to Haves: • Experience in performance, acting, or entertainment, ideally in a guest-facing or interactive environment., • Entry level sales, inventory or retail management experience The Good Stuff: • Competitive pay and performance bonus, • Employee Assistance Program (EAP), • Employee of the month program, • Ability to grow within the company, • Break room snacks and unlimited ice cream, • Team outings, • Annual performance review and bonus opportunity, • Annual team celebration, Pinkball (“pink-tie” themed and you can bring a date!), • Free entry for self at any MOIC location, • 4 free museum tickets per quarter (16 per year) for friends and family + discounts on additional tickets, • 50% off retail products Museum of Ice Cream is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected class.

Job DescriptionCompany Description RRD provides marketing, packaging, print, and business services to the world’s most respected brands. The company’s proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact. Global organizations and regulated industries trust RRD to reduce complexity and drive audience connections across the entire customer journey. Job Description Position Summary We are seeking a skilled Prepress & Digital Print Technician proficient in Adobe Creative Suite and Fiery Command WorkStation. This role ensures high-quality, accurate, and efficient preparation and printing of customer files on our digital presses. Key Responsibilities • Prepare and proof customer files for digital printing using Adobe Creative Suite., • Perform color correction, layout adjustments, and ensure all artwork is print-ready., • Operate and maintain Fiery RIP systems (create queues, manage color profiles, job ticketing)., • Calibrate and perform quality checks on digital presses. (* denotes an “essential function”) • *Utilize appropriate logs for all office services work., • *Ensure that job tickets are properly filled out before beginning work., • *Perform work in office services, primarily reprographics, mail and intake functions according to established procedures., • *Follow procedures to run jobs in proper order., • *Communicate with supervisor or client on job or deadline issues., • *Meet contracted deadlines for accepting, completing, and delivering all work., • *Troubleshoot basic equipment problems., • Be able to lift up to 50 lbs. on a regular basis., • Prioritize workflow., • Performs Quality Assurance on own and work of others., • Load machines with various paper, toner, supplies., • Answer telephone, emails, and place service calls when needed., • Interact with clients in person, over the phone or electronically., • Adhere to Williams Lea policies in addition to client site policies., • Position operates at sites with maximum of 24/7 operations. Individual shift requirements will vary by site., • Ability to work overtime as needed., • Work is performed in a professional work environment., • Professional attire required., • Hazards include working with office machines (copiers, faxes, scanners, bindery equipment, paper cutters) and cleaning supplies and toner., • Must be able to work standing up all or most of the timeQualifications Job qualifications • High school diploma or equivalent., • Minimum (1) year office services experience preferably in a legal, banking or large corporate environment., • Skilled in the use of mail, phone, email, digital reprographics and mail equipment., • Familiar with general back office procedures to meet and maintain client satisfaction., • Proven customer service skills are required in order to create, maintain and enhance customer relationships., • Good written and verbal communication skills, including professional telephone and email etiquette., • Attention to detail with good organizational skills., • Must be able to meet deadlines and complete all projects in a timely manner., • Ability to handle sensitive and/or confidential documents and information., • Able to make independent decisions that conform to business needs and policy., • Good problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level., • Must work well in a team environment., • Must be able to interact effectively with multi-functional and diverse backgrounds., • Ability to work in a fast-paced environment., • Must be self-motivated with positive can-do attitude. Additional Information The range of pay for this role at the noted RRD location is $21.00 - $22.50/ hour. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts. Shift: Sunday 8am to 4pm, Monday to Thursday 2:30pm to 11pm #GOC #LI-0925 #li-onsite #WLNAT All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans

Job DescriptionNOTE : This job requires traveling to 37 locations within 5 borough of NYC on need basis. Consultant Qualifications Experience: 1 to 2 years experience in IT Technical Support team leadership in an enterprise environment with a focus on cyber security. 2 to 4 years experience in supporting and maintaining a Microsoft Windows computing environment with hands on troubleshooting and maintaining systems. Experience supporting mobile devices running Android and Apple iOS operating systems. Education and Skills: Bachelors degree in computer science, cybersecurity engineering, information systems or related discipline. Strong knowledge of IT supportive skills using ticketing systems and project management tools. Skilled at working independently, with direction from ACS IT management and prioritize multiple tasks for the team and adapt to needed changes. Understand and follow broad and complex instructions while maintaining confidentiality. Effectively communicate technical issues to team members and diverse audiences, both in writing and verbally. Comprehend technical language and to confer, analyze and write in an objective, lucid manner. Create workflows and technical documentation Remain calm under high pressure/difficult situations. Preferred certifications: Security+, Network+, A+ from CompTIA, cyber security certifications such as CISM, ITIL certifications. Scope of Work This consultant, with direction from Mobile Technology management, will oversee a team of technicians who will:

Job Description We are seeking a Seasonal Staff to be part of the Visitor Experience (VE) team in our New York City location. VE Hosts act as the ambassadors of ARTECHOUSE and are responsible for ensuring positive visitor experience as well as the safety of the art and technology. Weekend and Holiday availability required. CORE RESPONSBILITIES • Act as ARTECHOUSE ambassador to the general public through positive and timely customer service for all of our visitors both in person and over email., • Work collaboratively with the team to ensure positive visitor experience., • Welcome visitors and deliver an introduction talk to position their experience., • Ensure the safety of the artwork and other guests by being a vigilant presence on the gallery floor., • Maintain a well-informed, working knowledge on the topic of the featured artist(s), installations on view and the digital medium overall., • Perform opening, closing and mid-shift duties to ensure a clean and ready space for the visitors., • Utilize ticketing software in order to assist guests with ticket purchases, check-in and other ticketing needs, • Proactively engage with visitors to assist with their experience, • Manage crowd control and visitor traffic flow with the ability to anticipate opportunities to assist visitors and allow for as smooth an operation as possible, • Educate people about ARTECHOUSE’s mission and current installation, • Embody and exemplify the values of ARTECHOUSE in every interaction with visitors WHO YOU ARE • Excellent oral communication and interpersonal skills, • Flexibility and positivity in dealing with new experiences and people, • Comfortable with speaking to small groups of people, • Experience with, or ability to learn, ticketing and office software, • Ability to spend shifts walking/standing/moving about in public spaces, • Available to work weekends, holidays, and evening hours REQUIREMENTS • Previous experience in a visitor services role or in a hospitality position a plus., • Staff must adhere to a dress code of black and white garments. COMPENSATION $19 Hourly WHO WE ARE We are a growing team of creatives and innovators who dream big. We are ambitious, hard working and value ideas and execution. We believe in our mission and every day we work hard to make the impossible possible in our effort to push creative innovation all while empowering, educating and inspiring. We pride ourselves in working with some of the world’s groundbreaking artists, and together bringing to life experiential and immersive large scale installations and exhibitions to a global audience. Learn more about our core values - WE VALUE We believe in the transformative power of art, science and technology and are committed to inspiring a new generation of genre-pushing artists to create with technology, educating the public about these new, exploratory mediums, and empowering artists and partners with tools and platforms that support and amplify their work. Diversity, inclusivity and hard work. We are an equal opportunity employer and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. • ARTECHOUSE will never interview job applicant candidates over a Wire App. If you are invited for an interview, you will be contacted by a member of our recruiting team from an email ending in artechouse.com Powered by JazzHR bAkzGulMQL

Job Description The Role… At Soho House the Americas Event Producer is responsible for supporting the Head of Event Production with the delivery & production of Soho House Primary Events in North America – including but not limited to Coachella Hideout, House Festival NYC, One Night Only Dinner series, Food Festival, Wellness Festival, Miami Art Week in 2026 and beyond. This role will work closely with the counterparts in the UK and Europe to ensure there's consistent experiences for Soho House members in all regions, whilst ensuring they are culturally relevant to the Regions. At times, this role may support on projects in these other regions as and when required by the business. Main Duties… • Event Production Support – responsible for all supplier contracting & invoicing, supplier H&S, supplier liaison for advancing and onsite logistics, accommodation management - members, staffing, partnerships, project admin (event specific email inbox management, decks, partnerships deliverables), app event listing admin (updating, copy, subbing, guestlists, table plans), creative collateral timings and print deadlines, member goodie bag management (sourcing and packing onsite at events), deliveries direct houses (sharing of info to the house etc) and transport assistance., • Event Production – while the role is working heavily in partnership with the Head of Event Production who will lead the delivery for 2026, the Event Producer role will have the opportunity to lead projects and events across the Americas, depending on capacity and resource, which would include end to end PM, post event ROI/reviews, budget management, leading a project team to meet all deliverables on time., • Food & Beverage Producer at House Festival – this role will take the lead on management of all on site operational in pre production – equipment, logistics, food curation, third party management, onsite deliverables of our onsite partners and work closely with internal and external operational teams., • Event Production – 3-5 years' experience in event production, with experience working on green site events or large festival a bonus., • Budget Management - solid understanding of budget creation, cost control and expense reporting., • Communication – excellent verbal & written communication skills is a must, with the ability to produce event decks & reports essential., • Project Management – experience in end to end project management., • Organisation & Attention to Detail - the role requires a fast learner with strong organizational skills, meticulous attention to detail, who is deadline driven., • Health & Safety – a good understanding of Health & Safety, permitting and license laws and requirements in the Americas to produce events in is essential., • Must be able to seize, grasp, turn and hold objects with hands., • Must be able to work on your feet for at least 8 hours., • Fast paced movements are required to go from one part of the club to others., • Must be able to move, pull, carry, or lift at least 40 pounds. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match, • Paid Time Off: Full- Time Employees have sick day's + vacation days, • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically, • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability, • Learning & Development: An extensive range of internally and externally run courses are available for all employees., • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all., • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to., • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.Pay Range$80,000—$90,000 USD

Job Description The Whitney Museum of American Art seeks a Creative Director to serve as the museum's senior creative leader, with final creative authority over the institution's brand and visual expression. Reporting to the Chief Communications & Content Officer, the Creative Director sets and stewards a unified creative vision across brand identity, graphic design, video, photography, and exhibition design, and is responsible for the visual coherence of the Whitney across every public-facing surface. This is a leadership role for a creative with exceptional judgment, range, and authority: someone who can move seamlessly between exhibition identity systems, marketing campaign creative, and always-on storytelling, while building the teams and systems required to execute at scale. Accessibility, legibility, and audience-centered design are core principles, integrated into every layer of creative output. The ideal candidate brings deep expertise in graphic design across digital, print, environmental, and motion contexts, with a portfolio that demonstrates mastery of typography, identity systems, and design systems thinking. Key Responsibilities Creative Vision & Brand Leadership • Own and evolve the Whitney's brand and creative direction across graphic design, video, photography, and exhibition design, in alignment with institutional priorities and long-term brand architecture., • Translate strategic initiatives, including exhibitions, the Biennial, free admission, and civic and cultural moments, into compelling creative expressions and identity systems that feel distinctively Whitney., • Oversee exhibition identity systems and interpretive design, including title walls, wall labels, wayfinding, and exhibition-specific visual identities, ensuring coherence across print, environmental, and digital formats., • Collaborate directly with artists, curators, and estates on commissioned creative and interpretive materials., • Lead, mentor and manage the Creative team across graphic design, video, and photography, setting clear roles, expectations, and development pathways., • Build a healthy, high-performing creative culture that balances ambition with sustainability., • Oversee freelance creatives, agencies, and production partners, ensuring consistency and accountability., • Partner with the CCCO and leadership across Communications, Digital Content, and Marketing to align creative output with narrative strategy and audience goals., • Develop creative frameworks and toolkits that enable teams to adapt complex ideas across formats while sustaining high standards., • Set creative direction for video and photography across platforms, including longform, shortform, social, on-site, editorial, campaign, and experiential., • Oversee commissioned and editorial photography, in partnership with Digital Content, Press, Curatorial, and Rights Management., • Apply audience and performance insight to sharpen creative decisions, while protecting room for experimentation and creative risk., • Cross-Departmental Collaboration, • Serve as creative partner to Marketing, Curatorial, Education, and Advancement, supporting revenue-adjacent initiatives across membership, ticketing, retail, and partnerships., • Provide creative oversight on co-branded activations and licensing collaborations, ensuring partner integrations protect and extend the Whitney's brand., • 10+ years of experience in creative leadership roles within cultural institutions, media organizations, creative agencies, or adjacent fields, with demonstrated fluency in contemporary art, artists, and the cultural landscape., • Deep expertise in graphic design across digital, print, environmental, and motion contexts. Strong command of typography, identity systems, and design systems thinking. Portfolio must demonstrate sustained mastery of design craft, not solely creative direction., • Demonstrated experience leading multidisciplinary creative teams across design, video, and photography., • Proven ability to translate strategy into creative systems and identity frameworks., • Experience leading or contributing to brand evolution at an institutional scale., • Exceptional creative judgment and editorial taste., • Hands-on design fluency across digital and physical formats, with the ability to direct, critique, and elevate design work at the level of detail required to maintain Whitney standards., • Strategic thinker who understands how creative work drives audience engagement and institutional impact., • Strong people manager with the ability to coach, motivate, and develop creative talent., • Comfortable balancing data-informed insights with creative intuition., • Clear communicator who can articulate creative rationale to creative and non-creative audiences., • Calm, solutions-oriented presence in high-visibility, high-pressure moments., • Diplomatic and confident in working with artists, estates, trustees, and senior institutional leaders. Compensation & Benefits, • Salary range is $170 - $185K and will be commensurate with experience, • Medical, Dental, Vision, 403(b) elections, • Generous Paid Time Off benefits, • Commuter benefits - parking and mass transit, • Admission to world-renowned museums across the city and nationally About the Whitney The Whitney Museum of American Art, founded in 1930 by the artist and philanthropist Gertrude Vanderbilt Whitney, houses the foremost collection of American art from the twentieth and twenty-first centuries. From her vision arose the Whitney Museum of American Art, which has been championing the most innovative art of the United States for 86 years. The core of the Whitney’s mission is to collect, preserve, interpret, and exhibit American art of our time and serve a wide variety of audiences in celebration of the complexity and diversity of art and culture in the United States. Through this mission and a steadfast commitment to artists themselves, the Whitney has long been a powerful force in support of modern and contemporary art and continues to help define what is innovative and influential in American art today. EEO Statement The Whitney Museum of American Art is an Equal Opportunity Employer. The Museum does not discriminate because of age, sex, religion, race, color, creed, national origin, alienage or citizenship, disability, marital status, pregnancy, partnership status, caregiver status, veteran status, gender (including gender identity), sexual orientation, genetic information, predisposition, or carrier status, arrest or conviction record to the extent required by applicable law, credit history, domestic violence, sexual violence, or stalking victim status, or any other factor prohibited by law. The Museum hires and promotes individuals solely on the basis of their qualifications for the job to be filled. The Museum encourages all qualified candidates to apply for vacant positions at all levels. Powered by JazzHR 95bFc9YCuv

Job DescriptionGM, VIP Sales & ServiceLive events are fun. Concerts, sporting events, festivals….we make lifelong memories enjoying live events with friends and family. Companies spend over $600 billion each year taking clients and prospects to events because it works. At TicketManager, we get to work in an industry we love: Live events that bring people together and make memories. The world’s best companies use TicketManager’s industry leading ticket and event management software to make client entertainment easy and prove the ROI. We help companies have more fun by making it easier to invite guests, manage an event from invitation to execution to post-event reporting, and proving just how valuable live events can be. TicketManager is an official partner of the New York Jets, Philadelphia Eagles, Philadelphia Phillies, Capital One Arena, Texas Rangers, LAFC, Seattle Seahawks, and a partner of over 50 professional and college sports teams, franchises, universities and technology providers. TicketManager serves a who's who of global brands including Fortune 500s, local businesses and even the NBA, NFL, NCAA, and NASCAR. In addition to our market-leading software platform, TicketManager is rapidly scaling a fully integrated marketplace that allows corporate customers to buy tickets and sell unused inventory directly inside the TicketManager platform by partnering with leading marketplaces and ticketing companies. We are looking for a GM, VIP Sales & Service to own and scale this business into the market‑leading platform for corporate ticket buying and selling. This executive will lead strategy, P&L, operations, partner ecosystem, and sales execution across TicketManager’s VIP and All Access lines of business, turning a fast‑growing offering into a scalable business. The GM, VIP Sales & Service will report into the CRO and lead a team of 5+ while shaping strategy and owning day‑to‑day execution. This is a highly strategic and very hands‑on role for a builder who thinks like an owner and loves marketplaces, live events, and operational excellence. Responsibilities Marketplace Strategy & P&L Ownership • Own the overall strategy, P&L, and roadmap for TicketManager’s VIP (buy) and All Access (sell) marketplace businesses, with a focus on driving sustainable, profitable growth and stickiness to the software platform., • Serve as the business owner for the marketplace business and work cross-functionally with stakeholders across Sales, Marketing, Product, Engineering, Finance, and Customer Success.Customer Growth & Commercial Execution, • Define and own the overall growth strategy including pricing, positioning, customer segmentation, and account expansion plans., • Own the sales strategy and develop playbooks that allows the team to scale sustainably., • Manage the sales team supporting VIP and All Access (hiring, training, quotas, coaching, performance management, and budgeting).Supply & Partner Management, • Lead relationships with strategic partners, primary rights holders and marketplaces, including negotiating commercial terms, securing priority supply, and managing SLAs and performance., • Build a scalable partner strategy and playbook: onboarding, business reviews, incentive structures, and quality standards.Operating Model, Systems & Processes, • Design and implement the long‑term operating model for the marketplace, including workflows, staffing models, coverage, and escalation paths., • Partner with Product and Engineering to ensure marketplace systems (internal tools, partner integrations, pricing engines, and ticket delivery) are robust, scalable, and tightly integrated into the TicketManager platform., • Build a data‑driven culture in the marketplace business: define metrics, build dashboards, and run experiments to improve pricing, conversion, and utilization., • Streamline payments processes to reduce friction, minimize operational overhead, and optimize costs (e.g., fees, chargebacks, manual reconciliations)., • Experience: 7-10+ years of overall experience with experience in marketplaces, ticketing, live events, or related B2B/B2B2C businesses; at least 2+ years in leadership roles owning P&L and managing a team., • Marketplace & Ticketing Expertise: Deep understanding of supply/demand dynamics, pricing, and economics in a marketplace environment; experience with ticketing, live events, or sponsorship inventory is strongly preferred. Relationships with primary ticketing providers, secondary marketplaces, and hospitality re-sellers preferred., • Partner & Vendor Management: Proven track record negotiating complex commercial agreements and managing strategic partners, ideally including primary rights holders and/or marketplaces., • Operational Excellence: Demonstrated ability to design and scale operational models, streamline workflows, and use systems and automation to drive efficiency and consistency., • Commercial Leadership: Experience leading sales or revenue‑adjacent teams—setting quotas, coaching reps, and aligning incentives to business outcomes. Comfort presenting to—and negotiating with—senior executives at enterprise clients., • Data‑Driven Decision Making: Strong analytical skills with the ability to structure problems, interpret data, and turn insights into action. Comfortable building business cases and evaluating ROI trade‑offs., • Cross‑Functional Influence: History of partnering effectively with Product, Engineering, Finance, and Marketing to deliver integrated customer experiences and hit aggressive growth targets., • Leadership & Style: Hands‑on builder who brings clarity, ownership, and urgency. Thrives in a fast‑growing, sales‑led environment with high expectations and high visibility.TicketManager Highlights, • $175,000 – $200,000 base salary + variable compensation, • Role is In-Office, Monday-Friday (Calabasas, CA or NY, NY), • 401k & Company Match, • Health Benefits (Medical, Dental, Vision), • Unlimited PTO, • $250 Quarterly Live Event Credit, • Monthly Happy Hours & Volunteering, • Fun Company Perks, • Inc. 5000 fastest-growing private company by Inc. Magazine six years in a row, • Recognized as one of the Best Places to Work by Inc. Magazine and the LA Business Journal, • 4.5 out of 5 Glassdoor rating, • Used by over 4,000 globally known companies including ~15% of the Fortune 500 Powered by JazzHR Nh3whI1tYL

Job DescriptionCompany Description Uncommon Schools is a nonprofit network of high-performing public charter schools dedicated to providing an exceptional K-12 education in economically disadvantaged communities. Operating in Boston, Camden, New York City, Newark, and Rochester, we are committed to closing the college completion gap and preparing every student for college and beyond. Our students consistently exceed national benchmarks, reflecting our dedication to their success. We invest deeply in our educators, offering weekly coaching, feedback, and professional development to ensure excellence in teaching and leadership. Join us to work hard, do good, and make a lasting difference! Job Description You’ll play a key role in ensuring the right data reaches the right people at the right time across Uncommon. In this role, you will manage and fulfill data requests, support critical data processes, and help teams make informed decisions that directly impact students and schools. You’ll collaborate with colleagues across Development, Talent, and academic teams, turning data into clear, usable insights. Your work will support the reporting and analysis that helps advance our mission of preparing students to graduate from college and achieve their dreams. This is a temporary position starting as soon as possible, with an expected end date of June 30, 2027. Data Processing & Reporting • Prepare, clean, and organize data for reporting and analysis across multiple systems, • Configure, test, and execute data processes, including survey and assessment-related data, • Build and refine reports that provide key information to stakeholders, • Fulfill and track data requests from teams across the organization for internal and external use, • Partner with teams that submit recurring requests to anticipate needs and plan ahead, • Respond to questions and support colleagues in accessing and understanding data, • Document processes, reports, and workflows to support consistency and quality, • Contribute to and maintain a knowledge base of key datasets and reporting practices, • Support project planning to ensure timely and accurate delivery of data work, • Assist with team coordination, including organizing documentation and scheduling, • Continue developing data skills to contribute to broader reporting and analysis workQualifications Required • Bachelor’s degree, • 1 to 2 years of professional experience, including experience working with data for reporting or analysis, • Proficiency in SQL, • Experience cleaning and preparing data using spreadsheets or a coding language, • Strong attention to detail and ability to ensure data accuracy, • Clear written and verbal communication skills, • Experience with Python or R, • Familiarity with Tableau or similar tools, • Experience using a ticketing or support system (e.g., Zendesk), • Coursework or experience in statistics Additional Information Our people are what make us Uncommon. We offer competitive compensation and comprehensive benefits that support the personal health, wellness, and finances of our staff and their families. Our compensation philosophy values equity & fairness and attracting & retaining top talent. Compensation The full compensation range for this role is $67,300-$79,200. Typically, new hires who fully meet all qualifications listed in the job description will start at $71,300. Starting compensation below this reflects candidates with less experience or qualifications. Offers near the top end of the range are reserved for candidates who significantly exceed the qualifications, bringing extensive experience and specialized expertise beyond what is listed. Compensation determinations consider relevant professional experience and tenure with Uncommon Schools. Additionally, because we value internal growth and tenure, current staff members are not subject to salary caps within this range. Work Environment: Uncommon is an in-person organization, with a commitment of at least three days each week at our Central Office in downtown Manhattan (100 Church Street). Position Type: This is a temporary role with an anticipated end date of June 30, 2027. Benefit Highlights: • 19 days of paid time off, • 3 weeks of paid Winter and Summer org-wide holidays, • Comprehensive Health, Dental, and Vision insurance plans, • 403(b) retirement savings program + employer match, • Paid leave of absence options (parental, medical, disability, etc.), • Mental health and counseling support + wellness benefits, • Pre-tax flexible spending, dependent care, and health saving accounts *A detailed list of all benefits is located HERE. At Uncommon, we believe that a supportive and welcoming environment helps our students, staff, and community thrive. We are dedicated to building a team that brings a wide range of perspectives and experiences, reflective of the communities we serve---with over 70% of our staff identifying as people of color. Our organization values respect and open dialogue on important topics that shape our school culture. As an equal opportunity employer, Uncommon provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We also ensure that individuals with disabilities receive all privileges and benefits associated with employment and are provided reasonable accommodations for the interview process and to perform core job functions. If you would like to request an accommodation, please email .

Job Description THIS ROLE WILL BE ONSITE 3 DAYS PER WEEK IN MANHATTAN. NO H1S OR 3RD PARTIES. SENIOR IT SUPPORT ENGINEER New York, NY Position Description Position Summary This is a customer-oriented support role centered on providing basic to advanced technical support for end user desktop, laptop, mobile device, application and peripheral installation, configuration and issues. Technologically proficient individual open to interact with users live or through other digital communication methods to provide guidance, troubleshooting and issue resolution. The Senior IT Support Engineer's ability to deliver on and resolve technology requests, tasks, and projects is an important part of this position. A good understanding and working experience managing and supporting IT infrastructure, systems, servers, networks, security, computers, mobile devices, technology products and software combined with problem solving abilities to diagnose and resolve issues are important criteria to succeed in this position. Responsibilities User Support • Provide onsite and remote assistance for technical requests, diagnose, troubleshoot and resolve issues, communicate progress, follow up and ensure completion of support tickets., • Monitor and track support requests in the helpdesk ticketing system, and document issues and their resolution., • Train users on use of supported hardware, software and services within department and organizational guidelines and standards., • Provide after-hours/on-call support as needed., • Provide more in-depth troubleshooting for complex issues and administration for advanced technical requests that cannot be resolved through first-level or second-level support. Hardware Support • Set up, test, deploy and maintain computer laptops, desktops, printers, mobile devices, office phones and conference room audio/video equipment., • Hands on experience with:, • Data center IT infrastructure components and systems,, • LAN and WLAN networking hardware, and, • Security appliances and hardware. Software Support • Administer Microsoft Windows Server OS and Server based applications., • Administer corporate based server side applications, SAAS / cloud administrator portals, network and storage appliances and systems., • Set up , test, deploy and maintain corporate standard computer software., • Set up, test, deploy and maintain computer patch management solution. Maintenance • Perform user hardware and software version upgrades, security patches, firmware updates, equipment refreshes / replacements and optimizations., • Keep physical and virtual computer patterns and images up-to-date with latest security patches and software versions. Documentation • Create, follow, and maintain detailed documentation of IT processes, procedures and checklists, and update knowledge base to ensure optimal efficiency and consistency in operations and project delivery., • Submit documentation of issues, troubleshooting steps taken and their resolution, and new practices in the internal knowledge base., • Conduct user training, gather feedback, and update training guides as needed. Inventory • Enter new hardware equipment details, software, and services license information., • Track changes, replacements, and repairs., • Set up, test, deploy and maintain corporate asset management tool. Additional Responsibilities • Learn new technologies as required for tasks, projects and to administer department and organization functions., • Handle potential security threats and events with a higher priority., • Lead desktop support related projects such as operating systems migrations, software upgrades, patch management and hardware upgrades., • Coordinate with external vendors for requests, tasks, projects and escalated issues., • Research new technologies and tools to improve desktop support capabilities, efficiency, and security., • Locate opportunities for areas that can be automated to improve team efficiency and user experience. Qualifications User Support • Experience delivering technical customer support interactions in-person and / or remotely., • Experience responding to new or open support tickets received from various communication methods such as: email, phone, texts, walk-ins, chat tool and/or video call., • Experience applying intermediate to advanced technical capabilities to diagnose and resolve issues. Hardware Support • Experience supporting:, • Desktops, laptops, and accessories (monitors, docking stations, webcams, USB devices) running Windows,, • Mac desktops, Macbooks, and iOS devices,, • Client printers and Canon copiers a plus, and, • Android and iOS phones and tablets., • A plus to have experience assisting with, managing and supporting data center IT infrastructure and components such as: network equipment, security appliances, server hardware, storage appliances or arrays, UPS, PDUs, environmental monitoring devices. Software Support • Experience creating user accounts, user groups, assigning and maintaining resource permissions across Microsoft server applications, Windows-based server applications and stand-alone appliances, devices and systems., • Experience administering and supporting Windows Server OS., • Experience administering Active Directory and Microsoft Exchange at a basic or intermediate level., • Experience administering and supporting Windows based File Servers and Print Servers., • Experience managing telecom PBX platforms such as Avaya IP Office., • Experience supporting remote access solutions such as VMware Horizon virtual desktops and Citrix VPX/VPN endpoints., • Experience supporting Email Filtering Gateways such as Mimecast., • Experience managing security endpoint portal such as Sophos., • Experience supporting Windows 10/11 and Mac operating systems., • Experience supporting some or all of current corporate standard software: Microsoft Office, Microsoft 365, Zoom, Adobe Acrobat, Edge/Chrome/Firefox Web Browsers, Endpoint agents., • Experience working with computer remote control solutions., • Experience supporting corporate computer imaging solutions such as SmartDeploy., • Experience managing door access control solutions. Maintenance • Experience performing Windows and Mac updates process for individual machines or using a patch management solution., • Experience testing updates and patches before wider deployment to all computers., • Experience configuring patch management solutions. Documentation • Experience entering, editing and maintaining documentation or internal knowledge base solutions or structured and organized manual methods., • Experience creating, drafting, updating and maintaining advanced technical checklists, processes, and user facing guides, manuals and how to's. Inventory • Experience managing inventory with an asset management tool or Excel. Requirements • 8+ years of technical user support experience., • Experience in small to medium-scale environments (under 100 people) preferred., • Boutique financial services, law firm, or family office experience preferred., • Strong interpersonal skills., • Bachelor's degree required, preferably in information technology or related field., • Commitment to delivering timely and professional service to executives., • Strong foundational knowledge in diverse technical platforms., • Demonstrated ability to prioritize work and to complete projects on time., • Experience in highly secure and confidential environments; commitment to maintaining discretion and confidentiality., • Excellent communication skills, both verbal and written., • Must be a service-oriented, team-player eager to respond to requests and assist colleagues at all levels., • Demonstrated strong organizational skills and exercises attention to detail., • Demonstrated ability to collaborate well with others or work independently as the situation warrants., • Commitment to professional ethics and integrity., • Punctuality and regular attendance in office., • In order to build productive relationships across the organization and to ensure effective collaboration, this role requires in-person presence in accordance with the organization's hybrid schedule of working in the office three days per week. #PRITechJobs

A technology innovator in ticketing is looking for a Software Engineer to join their enterprise payments team. Ideal candidates have experience in fast-paced environments, a passion for software craftsmanship, and a strong product mindset.

Job Description At TixTrack, we support our clients by creating superior ticketing and technology products for performing arts institutions through a combination of modern technology, beautifully simple design, and the art of listening. Headquartered in the heart of the Theatre District in New York City, we are a growing team of hardworking, highly motivated individuals. We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Our core product, Nliven, is a real-time platform that helps venues manage ticket sales efficiently while creating a more engaging buying experience for customers. With a presence across both the US and UK, we are anticipating robust growth in 2026. Even with a highly dispersed, largely remote workforce, we stay connected through our Slack channels, virtual events and regional meetups. Come see how we "role". About The Role We are building the platform that powers the performing arts; not just ticketing, but ticket protection, parking, CRM, donations, memberships, and martech, all integrated into a single ecosystem. The Senior Product Manager for Partners and Integrations will own the product delivery for this expanding surface area. This is a new role on a new team, and the first dedicated PM for our integrations and API platform. You will be responsible for ensuring our API achieves full parity with our consumer white-label ordering platform, that it is scalable, reliable, and secure, and that our growing roster of integration partners can build on it with confidence. You'll partner deeply with Engineering and Design, while shaping the strategy for how third-party products connect to Nliven. Reporting to the VP, Product, this is a high-leverage individual contributor role for someone who is equal parts platform thinker and execution-focused PM. This position is full-time and fully remote. Candidates must be located within one of the following states: California, Colorado, Connecticut, Florida, Louisiana, Minnesota, New Jersey, New York, North Carolina, South Carolina, Oregon, Texas, Virginia or Wisconsin. Candidates may be required to travel and/or meet up in-person from time to time. There may also be an expectation in the future for hybrid work in a local office. About You * The Platform Builder: You think in systems, not just features. You understand that an API is a product, and you obsess over the developer experience, reliability, and extensibility that make a platform thrive. * The Bridge: You are fluent in both business and technical conversations. You can discuss webhook payloads and data contracts with engineers in the morning and integration strategy with leadership in the afternoon. * The Pioneer: You are energized, not intimidated, by building something from scratch. You've stood up a new product area, team, or discipline before and know how to create structure without bureaucracy. * The Closer: You don't just write roadmaps, you ship. You have a track record of driving integrations or platform features from concept through launch in a B2B SaaS environment. What You'll Do * Own the API as a product. Drive the strategy to bring our API to full parity with our consumer white-label ordering platform, ensuring partners and integrators have access to the same capabilities as our native experience. * Ensure platform reliability and scale. Partner with Engineering to define and monitor standards for API performance, security, and uptime. Treat infrastructure quality as a feature our partners and their customers feel. * Launch and expand integrations. Lead the product lifecycle for new integrations across our ecosystem — CRM, donations, memberships, ticket protection, parking, martech — from discovery through delivery. * Become the expert on our competitive landscape. Analyze the functional gaps between Nliven and key competitors in the enterprise performing arts space (e.g., Tessitura, AudienceView) to inform a winning integration strategy. * Shape the partner ecosystem strategy. Define how third-party products connect to Nliven, evaluate new integration opportunities, and build the frameworks that let our partner roster scale. * Drive data-informed decisions. Establish KPIs for integration adoption, API reliability, and partner satisfaction. Use market data, customer insights, and usage analytics to guide what we build and in what order. * Collaborate deeply with Engineering and Design. Work hands-on with your cross-functional team to write clear PRDs, iterate on prototypes, and ensure smooth execution from concept to launch. * Be the voice of our integration customers. Work directly with clients and partners to understand their challenges, gather feedback, and translate those insights into product requirements that solve real problems. * Align with the broader product roadmap. Collaborate with the VP of Product, senior management, and peers across Product, Sales, and Customer Success to ensure the integrations roadmap supports TixTrack's long-term vision. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for the job. Duties, responsibilities, and activities may change at any time with or without notice. What You'll BringMinimum Requirements * Four or more years of proven experience in product management, with a focus on APIs, platform products, integrations, or developer-facing tools. * Experience in a B2B SaaS environment, with a strong understanding of B2B or B2B2C platforms. * Technical fluency: you can discuss APIs, webhooks, data flows, and system architecture with engineering teams and make informed trade-off decisions. * Demonstrated success launching integrations or platform features from concept through delivery. * Understanding of product management principles, methodologies, and best practices. Preferred * Experience in ticketing, live events, or performing arts technology. * Experience with consumer-facing products and/or mobile applications. * Experience standing up a new product area or team. Essential Skills * Strong oral and written communication skills. * Ability to work independently, managing multiple projects and deadlines. * Strong analytical, decision-making, and creative problem-solving skills. * Strong attention to detail. * Ability to work cross-functionally and collaborate well with other teams. * Excellent organizational, leadership, and time management skills. Tools You’ll Use * Microsoft Office * Google Suite * Slack * Zendesk * Jira What We Value Find Harmony - We confidently manage our work priorities and feel comfortable taking time to enjoy life outside of work. Have a Clear View - We are transparent and honest, understand our roles, and know how we contribute. Be a Fan - We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Welcome All - We are a diverse group of employees that come together as a team, without ego, and do great work. Perform at Your Best – We are committed to our customers success, always willing to listen and improve, to ensure our products exceed expectations. How We Work Radical Curiosity - We Stay Hungry - We approach each day with curiosity and accountability; learning, engaging fully, questioning assumptions, connecting our work to the bigger picture, and always keeping the customer at the center. Embrace Change - We Own Outcomes Together - We succeed by holding ourselves accountable, collaborating deeply across teams, embracing change, and continuously improving together. Seek Solutions - We Continuously Innovate Together - We focus on solutions and client value by acting decisively, prioritizing what matters most, and turning ideas into results through rapid, iterative action. Empathy - We Grow Together - We listen deeply to our customers and to each other, using data, empathy, and mutual respect to grow stronger together. Transform - We Raise The Bar - We set high standards, honor our commitments, and move forward every day with a success mindset, driving continuous improvement and quality for our customers. Our Commitment to Diversity TixTrack is committed to a workplace where everyone is free from bias, prejudice, discrimination, and harassment. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We strive to ensure a welcoming work environment where everyone belongs and is valued, encouraged, & respected. We embrace and celebrate the unique experiences, perspectives, and cultural backgrounds that each employee brings to our workplace. We are focused on building a culture that acknowledges and values diversity, equity, and inclusion. What We Offer * Base annual salary range of $140,000 to $165,000, commensurate with experience * Eligibility for annual bonus based on performance and company success * 100% of premium paid for medical, dental and vision benefits for employee and dependents, with an HSA-eligible option (with a $1,000 employer contribution for 2026) * Company-paid life insurance * Traditional and Roth 401k plans * Paid parental leave * Learning & development opportunities with company reimbursement for eligible educational expenses * Working abroad opportunities * Volunteer days off * Flexible scheduling * Up to $300 reimbursement for initial equipment to set up hybrid work environment * Generous PTO and holiday schedule * Remote work environment California Applicants: CCPA/CPRA Notice Right to Work Poster Notice of E-verify Participation Our team is here to support you throughout the hiring process with reasonable accommodations. We strive to provide an unbiased and equitable interview experience for all applicants. If you need assistance applying for a role due to a disability or special need, please let us know by emailing .

Job Description Events Coordinator, Stadium Operations Department: Stadium Operations Reports To: Executive Director, Stadium Planning & Special Projects Job Status: Full Time, Non-Exempt Description: Built upon our storied legacy, the Yankees look to attract the best possible talent not just on the field but in the front office as well. It is our shared responsibility to maintain the first-class reputation associated with the franchise in all aspects of our business. The Stadium Operations Event Coordinator will assist the Executive Director of Stadium Planning & Special Projects and the Senior Manager, Stadium Operations with the coordination of the logistical and functional activities for non-baseball events including conferences, community events and private functions. This role serves as a key liaison between internal departments, external clients and vendors to ensure seamless event execution, exceptional guest experiences, and compliance with safety and operational standards. Primary Responsibilities: • Coordinate the logistical and functional needs for assigned non-baseball events., • Prepare event documents and communicate information to operations and support staff including as related to audio-visual, telecommunications, set-up, custodial, maintenance, security, and ticketing personnel., • Be onsite for events, as assigned, while demonstrating continuous efforts to exceed guest expectations., • Enforce Stadium policies and procedures throughout each event; identify and, when necessary, resolve problems with the Stadium Operations Manager on Duty., • Maintain accurate and complete files, records and other documents relating to events, including inventory management., • Assist in the management of external vendor load-in and load-outs during events., • Track maintenance issues for events and problem solve in real time for guest safety and premium guest experience., • Other duties as assigned. Qualifications and Experience: • Bachelor’s Degree preferred, • 1-3+ years of experience in operations and event planning, • Ability to coordinate multiple tasks and prioritize quickly, • Ability to build and maintain rapport with service contractors, municipal emergency services and all event staff, • Knowledgeable in determining and coordinating logistical needs for large events, preferably in a large sports stadium or event venue, • Proficiency with Microsoft 365, • Demonstrated excellent written and verbal communication skills, • Proven job reliability, diligence, dedication, and attention to detail, • Willingness to learn and adapt to change, • Must be flexible with working nights, weekends, and holidays including in an outdoor Stadium environment, • Experience with trade unions is a plus., • Understanding of CAD and building code is a plus The salary for this position is $50,000/year plus a comprehensive benefits package. This description is intended to describe the type of work being performed by a person assigned to this position. It is not an exhaustive list of all duties and responsibilities required by the employee. The New York Yankees are an Equal Opportunity Employer. The Company is committed to the principles of equal employment opportunity for all employees and applicants for employment.

Job DescriptionCompany Description EBG is an e-commerce solutions provider specializing in travel and entertainment, and also offering retail products and services, voluntary benefits and insurance. EBG powers a robust portfolio of technology solutions and operates a network of employer and membership-based platforms reaching a captive audience, providing leading brands with incremental distribution opportunities. EBG's expanded network reaches over 100 million users from participating companies and closed loop affinity and membership groups. EBG owns and operates one of the largest and most comprehensive employee savings programs in the country — serving over 40,000 corporate clients through its proprietary platforms TicketsatWork, Plum Benefits, Working Advantage and Beneplace. EBG is a b2b2c company headquartered in Miami (Aventura), with offices in New York, Orlando, Austin and Las Vegas. We offer a hybrid work environment with a balance of collaboration and flexibility. Job Description As a Partner Development Coordinator, you will play a key role in onboarding new supplier offers and supporting the growth of existing ones. Your primary responsibility will be working in tandem with the Partner Development Associate Producer in support of the Partner Development Account Manager to build and maintain supplier offers on EBG’s platforms, including managing build requirements, product pricing, and listing content. You will serve as the primary support for the Partner Development Account Manager, helping to ensure the optimal performance of supplier products across EBG’s platforms. The ideal candidate is detail‑oriented, adept at navigating backend systems, knowledgeable in website fundamentals, and able to respond quickly to changes to drive revenue growth and maximize client satisfaction. Essential Functions • Provide support to the Partner Development Account Manager for assigned supplier needs., • Communicate internally to ensure partnership deliverables are met., • Build, update, and continually optimize new and existing product offers in EBG’s proprietary backend system, including entering pricing, images, and offer copy., • Collaborate with the API Support team to maintain product offers, troubleshoot issues, and optimize website efficiency., • Support the management of product inventory as needed., • Develop and refine lead lists aligned with company strategy and product roadmap., • Support Account Manager with outbound prospecting efforts, including outreach, introductory meetings, and pitch delivery for new supplier acquisition., • Conduct regular audits of EBG platforms to ensure offer accuracy, brand alignment, and adherence to best practices., • Perform market research to support the maintenance of EBG’s competitive positioning., • Coordinate with internal teams to launch offers and execute campaigns., • Perform other duties as assigned.Qualifications, • Bachelor’s degree or equivalent combination of education and experience., • Minimum 2 years of experience in ticketing systems or the ticketing/travel industry., • Proficient in Microsoft applications and various internet browsers., • Basic HTML proficiency a plus (e.g., fonts, colors, spacing, links)., • Strong organizational skills with the ability to multi‑task and maintain strong attention to detail., • Collaborative, goal‑oriented team player who is resourceful and proactive., • High‑energy, outgoing, and skilled in building strong professional relationships., • Excellent written and verbal communication skills., • Availability to work a 9am–6pm schedule, including onsite on Tuesdays and Thursdays, and other occasions as needed. Additional Information Entertainment Benefits Group offers outstanding employee benefits including: • Medical, Dental & Vision, • 401k Match, • Short Term Disability, Long Term Disability (Company Paid), • Basic Life and AD&D (Company Paid), • Additional Voluntary Benefits (additional life, legal, critical care, and more), • Flexible Work Arrangements, • 3 Weeks of PTO + 5 Personal Days, • Paid Holiday Break from Christmas to New Year, • Paid Holidays, • Fitness Centers (location dependent), • Annual Day of Giving, • Company Bonus Program, • Share in the FUN! EBG gives $1000 per year in Tickets-At-Work gift cards to full-time employees to experience and enjoy the savings marketplace!

Job Description Position Overview DataCT LLC is a Delaware limited liability company headquartered in New York, New York, formed as a single-purpose, independent, member-owned entity to serve as the Administrator of the U.S. Consolidated Tape Plan (the CT Plan). DataCT LLC is responsible for the unified administration of Tapes A, B, and C under the CT Plan, acting on behalf of CT Plan LLC under the Administrator mandate. DataCT is currently engaged under an Interim Services Agreement and is transitioning to the definitive Administrator Services Agreement with CT Plan LLC. The organization is building toward a full operating state of approximately 25 employees and is expected to be fully operational by April 2027. The Technology Operations Manager is responsible for the day-to-day technology operations, monitoring, incident response, and resilience testing of DataCT's production environment. The role is the primary DataCT-side partner to DataBP LLC (technology services provider) and the SIP Processors for environment changes, operational events, and regulatory readiness work. This is a hands-on engineering-operations role with a heavy emphasis on Reg SCI readiness, BCP/DR, change control, and access governance. The Technology Operations Manager ensures that DataCT's technology footprint operates predictably, securely, and in full compliance with the controls required of a market-infrastructure Administrator. DataCT operates under the independence, governance, and transparency framework established in the CT Plan and the Administrator RFP. All staff are expected to uphold the independence of the Administrator function, avoid actual or perceived conflicts of interest, and support the governance reporting obligations of the Operating Committee of CT Plan LLC. Core Responsibilities Production Operations and Monitoring * Oversee day-to-day technology operations, health monitoring, alerting, and performance reporting. * Coordinate operational triage with DataBP LLC, SIP Processors, and third-party technology vendors. * Maintain on-call rotations, incident-response runbooks, and post-incident review discipline. Change Management and Release Control * Administer the change advisory board, release calendars, and environment governance. * Ensure every production change is pre-authorized, tested, documented, and reversible. * Coordinate with the Operating Committee and counsel on material change notifications where required. Resilience, Reg SCI, and BCP/DR * Lead resilience testing, BCP/DR exercises, and Reg SCI-aligned testing programs. * Maintain the BCP/DR plan, runbooks, and regulatory-notification playbooks. * Partner with the Chief Information Security Officer and Head of Legal, Risk & Compliance on cyber-resilience testing and tabletop exercises. Access, Identity, and Control Governance * Own access-controls administration, segregation of duties, and periodic access reviews. * Maintain operational runbooks, technical documentation, and audit-ready evidence of control operation. * Support SOC 1, SOC 2, and Reg SCI audit work as required. Vendor and Subcontractor Coordination * Administer operational performance with DataBP LLC, SIP Processors, and other technology vendors. * Coordinate change notifications, independence certifications, and SLA reporting from operational vendors. Continuous Improvement * Identify and execute automation, observability, and operational-efficiency opportunities. * Partner with the Operational Analytics lead on operational KPI instrumentation. Key Performance Indicators * Production uptime and SLA adherence. * Incident volume, severity, and mean time to resolution. * Change success rate and change-related incident rate. * Reg SCI / BCP/DR test completeness and remediation timeliness. * Access-review completion and control-test pass rate. Qualifications * Seven or more years in technology operations within regulated financial environments. * Demonstrated familiarity with Reg SCI, SOC control frameworks, and BCP/DR programs. * Exchange, SIP, or market-data technology background strongly preferred. * Bachelor's degree in a technical discipline preferred; equivalent experience acceptable. Skills and Competencies * Incident command and operational triage under pressure. * Change-management discipline and strong documentation habits. * Vendor and SIP Processor coordination. * Clear written communication for regulators, auditors, and executive leadership. * Analytical fluency: Excel, BI, and operational observability tooling. Tools and Systems * Monitoring/observability (Datadog, Grafana, Splunk), ticketing (Jira, ServiceNow), change/release tools, identity and access management, BI (Power BI, Tableau), collaboration (Confluence, Notion, Microsoft 365). Location Requirement This position requires regular, in-person physical presence at DataCT's principal offices in New York City. DataCT's core staff, CT Plan stakeholders, SIP Processors, auditors, and principal service providers are concentrated in the New York metropolitan area, and on-site collaboration is essential to the Administrator function. Compensation and Benefits * Base Salary Range - $140,000-152,000 (commensurate with experience, qualifications, skills, education, internal equity, and market data). * Eligible for performance-based incentives consistent with the role level. * Compensation is set in accordance with the DataCT Resourcing Experience and Expertise Classification Framework. * Full benefits package including medical, dental, vision, 401(k) with employer match, life insurance, disability coverage, and paid time off. Reporting Structure Reports to: Head of Operations Equal Opportunity DataCT LLC is an Equal Opportunity Employer. DataCT is committed to building a diverse and inclusive workforce and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, and related conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, military or veteran status, marital or familial status, citizenship or immigration status, or any other characteristic protected by applicable federal, state, or local law. DataCT LLC is committed to building a diverse, accountable, and independent organization in service of the CT Plan, its Operating Committee, and the broader U.S. market-data community. The Technology Operations Manager is a key contributor to that mission. #hc230733

Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. StubHub is reimagining ticket distribution with our Open Distribution strategy — giving rights holders the tools and infrastructure to sell directly to fans through the world's largest ticketing marketplaces: StubHub and Viagogo. The Open Distribution Partnerships team enables sports organizations to control how and where their tickets are distributed, priced, and marketed — reaching over 80 million monthly event buyers worldwide. About the role StubHub is redefining how fans discover, buy, and enjoy live events. We're hiring a Director of Venue Partnerships to build and scale our relationships with amphitheaters, arenas, and stadiums across North America. Your mandate: secure the right to distribute venue inventory on StubHub (and across open distribution when needed), prove sell-through, and turn venues into durable, data-rich growth partners. You'll own the end-to-end venue motion — from mapping decision makers and negotiating commercial models to standing up integrations and activating demand using our platform levers. You'll start as a player-coach and, as the book grows, recruit and lead a high-performing team of partnership/account managers. Location: Hybrid (3 days in office/2 days remote) – New York, NY or Century City, CA What You'll Do: • Win the venue: Build a targeted pipeline of the largest venues in the country - amphitheaters, arenas, and stadiums. Build relationships with all relevant stakeholders across the CRO, Ticketing, and Programming teams - securing rights to distribute inventory via Direct Issuance and open distribution models., • Partner enablement: Partner with Product/Eng to onboard venues through direct issuance and primary integrations; ensure inventory quality, dynamic pricing enablement, and multi-channel broadcast where appropriate., • Drive demand & sell-through: Orchestrate activation plans per venue to drive improved performance – acting as a go to market advisor for your venue partners., • Revenue management and advisory: Coordinate pricing and fee levers to navigate elasticity and hit GMS/ticket sales goals without eroding partner value., • 10+ years in venue/rights-holder partnerships, ticketing, or business development with a track record of closing complex, multi-stakeholder deals and launching integrations that move revenue., • Fluency in venue economics (yield, ATP/STR, fee stack), distribution models (direct issuance, consignment, unified market), and how pricing/demand engines drive sell-through., • Operated cross-functionally with Product/Eng, Pricing, Marketing, Support, and Finance to stand up new partners and hit shared KPI targets at speed., • Strong executive presence and communication; you're adept at aligning venue executives and internal leaders on strategy, economics, and proof of value., • Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale., • Top Tier Compensation Package: Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions., • Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed.

Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. We are seeking a strategic and results-driven Account Growth Director to lead enterprise account expansion, business development, and revenue growth initiatives. This role is responsible for driving high-impact client engagement, negotiating complex commercial agreements, managing Enterprise-level revenue targets, and unlocking meaningful cross-sell and upsell opportunities. In addition to owning a portfolio of strategic accounts, the Account Growth Director will build, develop, and lead the Account Growth team. This is a highly visible leadership role that partners closely with the Head of Supply and Director of Sales to shape and execute our long-term growth strategy. This position plays a critical role in ensuring sustained revenue growth, client retention, and competitive strength in the North American supply marketplace. Location: Hybrid (3 days in office/2 days remote) – New York, NY What You've Done: • Strategic Leadership, • Drive enterprise growth strategy across the Account Growth organization., • Partner with the Head of Supply to define growth priorities, KPIs, and performance benchmarks., • Collaborate with the Head of Supply and Director of Sales to align post-onboarding growth initiatives., • Build and maintain strong, multi-level executive relationships within client organizations., • Identify emerging market opportunities and proactively propose expansion strategies., • Account Growth & Revenue Ownership, • Develop and execute a scalable account growth framework to drive expansion and upsell., • Own and manage Enterprise-level revenue targets., • Identify strategic sales priorities aligned to company strategy and product lifecycle., • Lead complex negotiations and high-impact client conversations., • Serve as the escalation point for strategic client challenges within the Account Growth team., • Build deep client relationships through discovery, strategic planning, and ongoing growth support., • Oversee and track team and individual performance against quarterly KPIs., • Team Leadership & Development, • Build, coach, and develop a high-performing team of Account Growth Managers (senior and junior)., • Provide strategic guidance across team-led initiatives and client projects., • Identify performance gaps and implement corrective action plans as needed., • Partner with the People Team, with Head of Supply approval, on performance management and organizational transitions., • Foster deep domain expertise across the team in the North American supply landscape and relevant technology platform., • Growth Initiatives & Innovation, • Design and implement scalable frameworks that ensure the Account Growth organization supports broader company objectives., • Identify market share expansion opportunities and present structured proposals to senior leadership., • Lead strategic initiatives that strengthen client value, retention, and long-term revenue impact., • Reporting & Operational Excellence, • Define and track performance KPIs aligned to company objectives., • Analyze account and team performance data to inform strategy and optimize outcomes., • Deliver regular performance insights and strategic recommendations to the Head of Supply and VP of Growth., • Bachelor's degree in Business Administration, Marketing, or related field preferred. Advanced degree is a plus., • 8+ years of experience in B2B account management, business development, or client relationship leadership., • Demonstrated success leading high-performing teams in a senior or strategic capacity., • Proven track record of growing high-value Enterprise accounts and exceeding revenue targets., • Experience navigating cross-functional environments and advocating for account growth priorities in strategic discussions., • Strong strategic thinking with a clear focus on revenue growth and client success., • Exceptional negotiation and executive-level communication skills., • Ability to influence across functions and organizational levels., • Advanced proficiency in Salesforce CRM and Microsoft Office Suite (Excel, PowerPoint, Word)., • Strong analytical capability with the ability to translate data into actionable strategy., • Highly proactive and resourceful, anticipating risks and opportunities before they escalate., • Experience building, mentoring, and scaling high-performing teams., • Experience partnering cross-functionally with Sales, Product, Marketing, and Operations., • Strong understanding of the North American supply ecosystem and ticketing technology landscape., • Ability to thrive in a fast-paced, performance-driven environment., • Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale., • Top Tier Compensation Package: Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions., • Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed.

Job Description Description The Support Engineer I provides frontline IT support for our client. This role is responsible for initial ticket triage, basic troubleshooting, thorough documentation, and escalation to Level 2 support when required. The position is highly customer‑facing and requires strong communication skills, professionalism, and the ability to work onsite five days per week. This is a long‑term engagement supporting a mission‑critical environment. Candidates must be able to pass and maintain CJIS FBI clearance. • Provide L1 support to customers requiring technical assistance with computer systems, hardware, or software issues., • Document technical issues, resolutions, and follow-up actions in the ticketing system., • Escalate complex or unresolved incidents to higher-level support teams., • Follow approved customer engagement scripts and procedures., • Contribute to the creation and maintenance of technical documentation., • Maintain billable time and utilized time measures above specified minimum thresholds., • Work on assigned projects and tasks within the support team. Skills Windows 11, Troubleshooting Windows, Microsoft 365, Help Desk Support, customer service skills, desktop support, SQL troubleshooting, servicenow, jira, tanium, meraki, fortigate firewalls, networking issues Top Skills Details Windows 11,Troubleshooting Windows,Microsoft 365,Help Desk Support,customer service skills,desktop support Additional Skills & Qualifications Nice‑to‑Have Skills: • ServiceNow or Jira, basic networking or printer support, enterprise IT exposure, interest in continued technical learning, • Exposure to Windows and Linux server OS, datacenter hardware, and networking concepts.. Experience Level Entry Level Job Type & Location This is a Contract position based out of New York, NY. Pay and Benefits The pay range for this position is $22.00 - $26.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job Description Description Our client is building an onsite Level 2 IT support team for the client's New York City office. These technicians will serve as the primary escalation point for L1 support and handle the majority of deskside, desktop, and application troubleshooting. This is a long‑term engagement with strong stability. CJIS FBI clearance is required and must be maintained annually. • Provide L2 support to customers requiring technical assistance with computer systems, hardware, or software issues., • Document technical issues, resolutions, and follow-up actions in the ticketing system., • Escalate complex or unresolved incidents to higher-level support teams., • Follow approved customer engagement scripts and procedures., • Contribute to the creation and maintenance of technical documentation., • Maintain billable time and utilized time measures above specified minimum thresholds., • Work on assigned projects and tasks within the support team. Skills Windows 11, Troubleshooting, Microsoft 365, desktop troubleshooting, desktop support, customer support, SQL Troubleshooting, custom apps, servicenow, jira, tanium, meraki, fortigate firewalls, networking technologies, itil Top Skills Details Windows 11,Troubleshooting,Microsoft 365,desktop troubleshooting,desktop support,customer support Additional Skills & Qualifications Certifications Experience Level Intermediate Level Job Type & Location This is a Contract position based out of New York, NY. Pay and Benefits The pay range for this position is $27.00 - $29.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job Description Position Overview DataCT LLC is a Delaware limited liability company headquartered in New York, New York, formed as a single-purpose, independent, member-owned entity to serve as the Administrator of the U.S. Consolidated Tape Plan (the CT Plan). DataCT LLC is responsible for the unified administration of Tapes A, B, and C under the CT Plan, acting on behalf of CT Plan LLC under the Administrator mandate. DataCT is currently engaged under an Interim Services Agreement and is transitioning to the definitive Administrator Services Agreement with CT Plan LLC. The organization is building toward a full operating state of approximately 25 employees and is expected to be fully operational by April 2027. The Head of Licensing and Relationship Management is a senior leadership position responsible for the commercial relationships, licensing policies, and pricing frameworks that DataCT administers on behalf of the CT Plan. The role leads a multidisciplinary team at full operating state consisting of Account Managers (3 FTEs), Pricing & Policy Management (1 FTE), Business Development (1 FTE), and Business Analysis (1 FTE). The Head of Licensing and Relationship Management is the public face of the CT Plan Administrator and directs the teams responsible for the commercial activities of the CT Plan. This is a high-visibility leadership role that interfaces daily with CT Plan customers, the CT Plan Operating Committee and its Members, internal and third-party technology teams, Legal, Finance, Operations, and the DataCT executive team. The Head of Licensing and Relationship Management is expected to uphold the highest standards of transparency, consistency, and fairness in the application of CT Plan licensing policies, and to navigate ambiguous or novel use cases — including AI and machine learning training rights, redistribution, federated usage, embedded services, and downstream sublicensing — with clarity, rigor, and audit-ready documentation. DataCT operates under the independence, governance, and transparency framework established in the CT Plan and the Administrator RFP. All staff are expected to uphold the independence of the Administrator function, avoid actual or perceived conflicts of interest, and support the governance reporting obligations of the Operating Committee of CT Plan LLC. Core Responsibilities Account Management - Client Success and Licensing Compliance * Build, lead, and coach a team of Account Managers delivering proactive, consultative service to CT Plan customers. * Ensure the team can translate customer business practices into contractual obligations under the CT Plan licensing framework. * Establish standards and playbooks for onboarding, renewals, entitlement changes, and exception handling. * Develop ongoing training to maintain deep expertise in CT Plan policies, product-usage guidelines, and industry norms. * Personally manage a small portfolio of strategic accounts (highest complexity or impact). * Implement structured account planning, QBRs/EBRs, and satisfaction/NPS feedback loops. * Escalate and resolve policy-interpretation disputes, working cross-functionally with Legal, Finance, and Operations. Pricing and Policy Management * Own the translation of the Consolidated Tape Plan's industry requirements into clear, enforceable licensing policies and pricing models. * Lead and mentor Pricing & Policy Specialists who meet with the CT Plan Operating Committee to gather objectives, propose design options, run impact analyses, and author final policy documents for publication. * Facilitate policy governance: RFC cycles, stakeholder reviews, approval workflows, and version control. * Guide discussions on edge cases (e.g., derivative works, redistribution, model training, federated usage, embedded usage, and downstream sublicensing). * Ensure policies are internally consistent, auditable, and technically implementable across DataCT's systems. * Maintain a public-facing policy library with clear change logs and effective dates. Business Development and Industry Engagement * Identify and pursue growth opportunities aligned with DataCT's mission (new segments, bundles, compliant expansions, partnerships). * Represent DataCT at industry events, client roundtables, and standards bodies; deliver presentations and thought leadership. * Supervise a Business Development contributor responsible for pipeline tracking, event cadence, and outreach. * Partner with the Communications Manager to produce collateral: policy explainer decks, licensing guides, case studies. Business Analysis and Technology Partnership * Oversee a Business Analyst who captures and prioritizes requirements for internal tooling (license provisioning, entitlements, compliance analytics, CRM integrations). * Direct the Business Analyst to build business intelligence for leadership covering adoption trends, policy exceptions, renewal risk, pricing elasticity, and account health. * Partner with Technology Operations, Product teams, and DataBP LLC on feature roadmaps, testing, and change management for policy-adjacent systems. * Define and track KPIs (see below) and lead quarterly performance reviews. Operating Committee Engagement * Serve as a primary operational liaison to the CT Plan Operating Committee for commercial, licensing, and pricing matters in coordination with the CAO. * Support formal voting, meeting coordination, and documentation requirements consistent with CT Plan governance obligations. * Provide feasibility, risk, and impact analysis on proposed policy or pricing changes. Organizational Leadership * Build and scale the L&RM organization toward the full operating state target of April 2027. * Develop operating rhythms, training, competency frameworks, and career pathways consistent with the DataCT Resourcing Experience and Expertise Classification Framework. * Foster a culture of customer responsiveness, transparency, and public-market integrity. Key Performance Indicators * Policy cycle time: draft-to-approval and publication timelines. * Policy quality: reduction in exceptions/special terms; fewer policy ambiguities. * Account health: renewal rate, expansion rate, NPS/CSAT, time-to-value. * Compliance outcomes: auditable adherence; reduction in usage disputes. * Operational efficiency: case resolution time, onboarding cycle time, documentation freshness. * Revenue impact: contribution from compliant expansions, partner growth, and policy-driven monetization. * Team health: retention, training completion, competency progression. Qualifications * Ten or more years in exchange/SIP licensing management, policy/pricing, client success, or related roles, including five or more years leading multi-disciplinary teams. * Expert understanding of capital markets, market-data usage, and policy frameworks. * Strong customer-facing acumen: executive communication, influence without authority, and conflict resolution. * Demonstrated success with external data creators/content owners or IP-heavy environments (data, content, software, APIs, analytics). * Comfort navigating ambiguous or novel use cases (e.g., AI/ML training rights, redistribution, embedded services). * Excellent writing and policy-authorship skills: precise, auditable, audience-appropriate. * Analytical fluency (Excel/Sheets, BI tooling) and familiarity with CRM and contract lifecycle tools. * Bachelor's degree required; advanced degree (JD, MBA, MS Information Systems/Policy) a plus. Skills and Competencies * Strategic policy design: scenario analysis, impact modeling, risk evaluation, change management. * Leadership and coaching across account management, policy, business development, and analytics. * Stakeholder management across the CT Plan, customers, executives, and technology teams. * Commercial acumen: price levers, unit economics, value metrics. * Operational rigor: playbooks, SOPs, governance, documentation management. * Communication: executive presence, policy writing, public speaking. Tools and Systems * CRM (e.g., Salesforce, HubSpot); Customer Success platforms (e.g., Gainsight); Contract Lifecycle Management (e.g., Ironclad, DocuSign CLM); knowledge bases (e.g., Confluence, Notion); Business Intelligence (e.g., Power BI, Tableau); ticketing and project tools (e.g., Jira, Asana). * Familiarity with entitlement systems is a plus. * Familiarity with policy-versioning workflows is a plus. Location Requirement This position requires regular, in-person physical presence at DataCT's principal offices in New York City. DataCT's core staff, CT Plan stakeholders, SIP Processors, auditors, and principal service providers are concentrated in the New York metropolitan area, and on-site collaboration is essential to the Administrator function. Compensation and Benefits * Base Salary Range - $250,000-280,000 (commensurate with experience, qualifications, skills, education, internal equity, and market data). * Eligible for performance-based incentives consistent with the role level. * Compensation is set in accordance with the DataCT Resourcing Experience and Expertise Classification Framework. * Full benefits package including medical, dental, vision, 401(k) with employer match, life insurance, disability coverage, and paid time off. Reporting Structure Reports to: Chief Administration Officer (CAO) * Equal Opportunity DataCT LLC is an Equal Opportunity Employer. DataCT is committed to building a diverse and inclusive workforce and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, and related conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, military or veteran status, marital or familial status, citizenship or immigration status, or any other characteristic protected by applicable federal, state, or local law. DataCT LLC is committed to building a diverse, accountable, and independent organization in service of the CT Plan, its Operating Committee, and the broader U.S. market-data community. The Head of Licensing & Relationship Management is a key contributor to that mission. #hc230714

Job DescriptionCompany Description VERSANT is a leading force in news, sports and entertainment - home to iconic and trusted brands that inspire, inform, and delight audiences. Our unique combination of content, technology and services enriches the cultural fabric, igniting passions, sparking conversations, and connecting people to what they love most. As an independent, publicly traded company, VERSANT brings together powerhouse cable networks - including USA Network, CNBC, MS NOW (formerly MSNBC), Oxygen, E!, SYFY, and Golf Channel - with dynamic digital and direct-to-consumer brands such as Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. Together, these businesses reflect our commitment to delivering exceptional experiences across every screen and service. VERSANT is an industry-changing media company fueled by innovation and an entrepreneurial spirit. With a strong foundation and a forward-looking vision, VERSANT empowers creativity, embraces change, and drives connection in an ever-evolving world. Job Description Fandango is seeking a Staff Software Engineer to lead complex technical initiatives, mentor engineers, and shape the long-term direction of all of our brands (Fandango, Fandango at Home, and Rotten Tomatoes) with the best processes and practices of world. In this role as a technical leader, you will collaborate closely with cross-functional partners, influence architectural decisions, and ensure our engineering practices scale with the business. You’ll focus on enriching the fan experience by building systems that manage studio data, metadata, and community reviews, utilizing LLMs and AI. Your work will empower audiences to discover, share, and connect socially while helping teams across the company leverage shared data and insights. Movies and TV are more than content. They are our culture and it’s in our DNA. WHAT YOU'LL DO: As a Staff Software Engineer on our team, you will: • Drive innovation across iconic brands: Lead development efforts for a diverse portfolio of product offerings spanning Fandango, Fandango at Home, and Rotten Tomatoes, delivering experiences that reach millions of users., • Data & Metadata Leadership: Architect platforms for ingesting, normalizing, and distributing studio catalogs, ratings, and metadata at scale, • Social & Reviews: Expand features that let fans rate, review, and share their opinions, strengthening the community aspect of entertainment, • Enrich Experiences: Collaborate with product and design to deliver personalized discovery, recommendations, and curated content, • Data Sharing Across Teams: Ensure studio data and metadata flows seamlessly between ticketing, streaming, and review platforms, • Mentor & Inspire: Provide technical leadership and guide best practices for handling large-scale, content-rich systems, • Create market-ready platforms: Build API- and AI-driven SaaS products designed to scale—serving both internal teams and external clients through powerful distribution channels, • Champion security and compliance: Partner with Cybersecurity, Data Governance, Legal, and Privacy teams to ensure products meet the highest standards of trust, safety, and complianceQualifications WHAT WE'RE LOOKING FOR: • 8+ years of engineering experience in data-rich or content-heavy platforms, • Strong background in API-first development, integrations, and distributed systems, • Hands-on experience with modern cloud platforms (AWS, Azure, GCP) Proficiency in Python, C#, Node.js, Typescript or equivalents with a focus on scalable and maintainable backend development, • Expertise in scalable distributed systems and cloud-native infrastructure. Expertise in metadata management, APIs, and content distribution, • Experience with community or social platforms, especially review/rating systems, • Strong collaborator with a history of building systems that serve multiple teams and products. Passion for building tools that enrich audience engagement, • Excellent collaboration skills, especially in cross-functional and cross-border contexts, • Track record of building diverse, inclusive teams and fostering a strong engineering culture, • Experience partnering with cybersecurity, data governance, legal and compliance teams to ensure secure, and compliant product delivery, • Experience with other large entertainment focused platforms, centered around being consumer-facing at a large scale, • Familiarity and hands-on exposure with MCP Servers and highly accessible and available API platforms, • Knowledge of microservices and event-driven architectures at enterprise scale, • Cloud-native, global scaling experience (AWS and their various tool offerings) Occasional travel is required and can range from within the country (typical, various times of the year) to global (not typical but still possible). #LI-remote Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with a VERSANT Media employee at one of our locations prior to a hiring decision. VERSANT Media's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. For LA County and City Residents Only: VERSANT Media will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to . VERSANT Media is committed to fair and equitable compensation practices. We include a good faith pay range for each position to comply with applicable state and local pay transparency laws and to promote equity across our organization. Actual compensation will be based on factors such as the candidate's skills, qualifications, experience, and location and may include additional forms of compensation and benefits such as health insurance, retirement plans, paid time off, etc. VERSANT Media is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at VERSANT via-email, the Internet, or in any form and/or method without a valid written Statement of Work in place for this position from VERSANT's Talent Acquisition team will be deemed the sole property of VERSANT. No fee will be paid in the event the candidate is hired by VERSANT as a result of the referral or through other means.

Job Description About Jazz at Lincoln Center: The mission of Jazz at Lincoln Center, Inc. (“JALC”) is to entertain, enrich and expand a global community for jazz through performance, education, and advocacy. From college students to young stars, from working professionals to celebrated masters, we present quality jazz for an ever-increasing audience in an unprecedented range of activities and a variety of venues. We are dedicated to lifting audiences and bringing people together with substance and with integrity. JALC has created a dynamic platform where our key constituents – jazz artists (beginner to grizzled veteran), fans (casual listeners to advanced scholars), educators (local band leaders to leading artist-educators) and advocates (local community advocates to important national promoters) – can meet, engage, learn, and work towards common objectives. Position Overview: We are seeking a Technology Intern to help unlock insights from our Tessitura CRM and ticketing data. This role will support data exploration, modeling, and reporting to better understand patron behavior, ticket sales, donations, and marketing effectiveness. The intern will work closely with the data, marketing, and development teams to transform complex transactional data into actionable insights that support audience growth and engagement. By the end of the internship, the intern will have hands-on experience working with real-world CRM and ticketing datasets in the arts and nonprofit sector, and will be able to translate technical analyses into clear, actionable insights for non-technical stakeholders. Key Responsibilities: • Extract, clean, and analyze data from Tessitura and related systems, • Explore patron behavior including ticket purchases, donations, subscriptions, and engagement history, • Build analytical datasets and features from transactional CRM data, • Develop predictive or exploratory models (e.g., churn risk, donor likelihood, attendance forecasting), • Create dashboards and reports to communicate insights to stakeholders, • Partner with marketing and development teams to support audience segmentation and campaign analysis, • Document data pipelines, modeling approaches, and findings Qualifications: • Currently pursuing a degree in Data Science, Statistics, Computer Science, Mathematics, or a related field, • Experience with Python or R for data analysis, • Familiarity with SQL and relational databases, • Experience with data wrangling and exploratory data analysis, • Ability to communicate insights clearly What We Offer: • Hands-on experience in a non-profit, arts, and educational organization, • Technical skills related to the industry, • Mentorship from experienced staff and educators, • A supportive and dynamic work environment, • Paid internship Schedule & Commitment • Hours: 20 hours per week, • Flexibility: Interns will collaborate with their supervisor to establish a schedule that balances departmental needs with their personal or academic calendar, • Availability: In-person on weekdays, Monday through Friday, • Location: 3 Columbus Circle Jazz at Lincoln Center is an equal opportunity employer that affords equal opportunities to all applicants, employees, contractors, and other covered persons, and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Jazz at Lincoln Center is committed to creating an inclusive, open, and respectful culture that reflects and embraces diversity.

Job Description BGB Group Helpdesk Manager Our Agency BGB Group is a healthcare communications agency that offers a wide range of services, including traditional pharmaceutical advertising, promotional medical education, payer marketing, and consulting services. Known for excellence and professionalism, we're hired as strategic and creative partners by our biopharmaceutical clients to drive category/brand awareness and growth. Position Overview The Helpdesk Manager is responsible for leading the day-to-day operations of the IT Helpdesk, ensuring timely and effective support for all end-user technology needs. The Helpdesk Manager will drive service excellence, manage workflows and SLAs, and continuously improve support processes. This individual will collaborate closely with infrastructure and engineering teams to resolve complex issues, enhance system performance, and ensure alignment with broader IT strategy. Additionally, this role plays a key part in onboarding, asset management, and maintaining a seamless technology experience for employees in a fast-paced environment. This position is a hybrid role, with expectations the individual will work 4-5 days/week on-site in our Midtown NYC office. Role Requirements: • Oversee intake, triage, prioritization, and resolution of IT support tickets, ensuring SLAs are consistently met, • Act as an escalation point for complex or high-priority technical issues, coordinating with internal teams and external vendors as needed, • Install, configure, and maintain end-user hardware and software, including desktops/laptops (PC & Mac), mobile devices, telephones, and peripherals, • Troubleshoot Level 1 & 2 issues across hardware, software, networking, and SaaS applications, • Support onboarding and offboarding processes, including device setup, system access, and employee moves, • Manage user accounts, permissions, and security groups in alignment with company policies, • Partner with infrastructure, network, and systems teams to resolve advanced technical issues and improve system reliability, • Monitor helpdesk performance metrics (ticket volume, resolution time, customer satisfaction) and report on trends and improvements, • Develop, maintain, and enhance knowledge base documentation to improve first-touch resolution and enable self-service, • Establish and refine standard operating procedures (SOPs) to streamline helpdesk operations, • Perform system updates, patch management, and desktop imaging to ensure security and optimal performance, • Train and support end-users on hardware, software, and best practices, • Ensure adherence to company security policies and relevant regulatory requirements, • 3-5 years of experience in IT support or helpdesk roles, with at least 1-2 years in a leadership capacity, • Experience managing or mentoring IT support teams in a corporate environment, • Strong knowledge of operating systems (Windows, macOS), mobile platforms (iOS, Android), and common hardware, • Experience with Office 365 and other cloud-based SaaS applications, • Familiarity with helpdesk ticketing systems and IT service management tools, • Understanding of networking fundamentals, including TCP/IP, Wi-Fi, VPN, and remote access tools (RDP), • Experience with device provisioning and configuration and endpoint management, • Exposure to audio/visual and basic network infrastructure is a plus, • Familiarity with ITIL or similar frameworks is a plus, • Strong troubleshooting, problem-solving, and analytical skills, • Excellent communication and interpersonal skills with a strong customer service orientation BGB Group is headquartered in New York City, and the salary range listed reflects the expected base compensation for this role in the New York City metropolitan area. Final compensation will be determined based on geographic location, experience, qualifications, and other job-related factors. BGB Group is an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, age, national origin, citizenship status, sexual orientation, disability, veteran status or any category or class of person protected by law.

Job DescriptionCompany Description VERSANT is a leading force in news, sports and entertainment - home to iconic and trusted brands that inspire, inform, and delight audiences. Our unique combination of content, technology and services enriches the cultural fabric, igniting passions, sparking conversations, and connecting people to what they love most. As an independent, publicly traded company, VERSANT brings together powerhouse cable networks - including USA Network, CNBC, MS NOW (formerly MSNBC), Oxygen, E!, SYFY, and Golf Channel - with dynamic digital and direct-to-consumer brands such as Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. Together, these businesses reflect our commitment to delivering exceptional experiences across every screen and service. VERSANT is an industry-changing media company fueled by innovation and an entrepreneurial spirit. With a strong foundation and a forward-looking vision, VERSANT empowers creativity, embraces change, and drives connection in an ever-evolving world. Job Description ABOUT THE ROLE We are seeking an experienced and forward-thinking Manager, Software Engineering to lead our engineering team in building and operating reliable, scalable, and high-impact digital products. This leader will be responsible for driving engineering excellence across the full software development lifecycle, leveraging modern development practices, robust architecture and data-informed decision-making. The ideal candidate is both a strong technical leader and an effective people manager who can build and mentor high-performing teams, foster a culture of ownership and accountability, and continuously improve engineering processes. You will play a key role in shaping technical strategy, guiding system design, and ensuring the successful delivery of impactful products aligned with business goals. WHAT YOU'LL DO As a Manager, Software Engineering on our team, you will: • Serve as both a technical leader and people manager, guiding your team to make sound architectural and engineering decisions., • Support your team through regular one-on-ones, clear communication of priorities, cross-functional collaboration, and by proactively removing blockers and resolving conflicts., • Mentor and develop team members, fostering career growth, engagement, and a high-performance culture., • Partner with business and technology leadership to align on priorities, manage stakeholder expectations, and deliver impactful outcomes., • Provide accurate effort estimates and technical input for new features, enhancements, and product initiatives., • Promote ownership and accountability across the full software development lifecycle (SDLC), from design through delivery and operations., • Collaborate closely with product management and design to prioritize and execute on the team’s roadmap., • Work with fellow engineering leaders to continuously improve engineering practices, processes, and overall team effectiveness., • Encourage the adoption of AI development tools and intelligent solutions to improve productivity and product capabilities., • Participate in security and compliance governance, including PCI and PII standards., • Take on additional responsibilities as needed to support team and organizational success.Qualifications WHAT WE'RE LOOKING FOR • 8+ years in a software engineering role following Agile development processes, • 3+ years in team lead or management role, • Strong understanding of software engineering best practices, • Solid track record of leading a software engineering team in a technical capacity, • Demonstrated ability to drive technical excellence, pushing innovation and quality, • Experience leading geographically dispersed teams in a collaborative, team-driven environment., • Adept at prioritizing and balancing multiple projects in a constantly evolving environment., • Strong understanding of system design, scalability, performance and reliability best practices., • 5+ years of hands-on experience architecting, designing and developing technology platforms using Ruby on Rails, Node.js, JavaScript, TypeScript., • 3+ years of experience working with relational and NoSQL database platforms (MySQL, MongoDB), • Some experience with modern caching technologies (Redis preferred), • Experience developing and deploying applications in cloud environments, including familiarity with cloud-native architectures and services., • Deep understanding of service-oriented and event-driven architecture, • Experience leveraging AI-assisted development tools or integrating AI/ML capabilities into products or engineering workflows, • Experience working in high-availability, high-traffic production environments., • Experience developing or integrating with movie theater or entertainment systems, • Experience developing Point of Sale, F&B, Ticketing, Inventory or Order Management Systems., • Experience working with CRM, Loyalty and Membership solutions, • Experience integrating Payment platforms, including EMV and card reader integrations, • Experience with DevOps and SecOps practices., • Experience with monitoring, logging and observability tools, • Understanding of the mindset of “Fail Fast, Learn Fast” and continuous improvement Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with a VERSANT Media employee at one of our locations prior to a hiring decision. VERSANT Media's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. For LA County and City Residents Only: VERSANT Media will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to . VERSANT Media is committed to fair and equitable compensation practices. We include a good faith pay range for each position to comply with applicable state and local pay transparency laws and to promote equity across our organization. Actual compensation will be based on factors such as the candidate's skills, qualifications, experience, and location and may include additional forms of compensation and benefits such as health insurance, retirement plans, paid time off, etc. VERSANT Media is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at VERSANT via-email, the Internet, or in any form and/or method without a valid written Statement of Work in place for this position from VERSANT's Talent Acquisition team will be deemed the sole property of VERSANT. No fee will be paid in the event the candidate is hired by VERSANT as a result of the referral or through other means.

Job Description Job description: Systems & IT Manager We are looking for a Systems & IT Manager to own and scale the systems that power our operations across eCommerce, warehouse, and internal workflows. This is a hands-on management role focused on systems, execution, and continuous improvement across the business. While IT infrastructure is part of the role, the primary focus is on business systems, workflows, integrations, and driving efficiency across teams. About Us Focus Camera is a fast-growing eCommerce and retail company operating across multiple marketplaces, including Amazon, Shopify, and other platforms, along with our own internal systems. Our operations are driven by systems, automation, and speed. We are continuously improving how we manage inventory, orders, content, and workflows across the company. As we evolve, we are also exploring and rolling out AI tools to improve efficiency, decision-making, and execution across teams. Key Responsibilities o Internal platform (SPEX) o Marketplace and website integrations • Lead system improvements, automations, and new initiatives across departments, • Manage and prioritize internal ticketing across teams, ensuring clear ownership and execution, • Work directly with operations teams (warehouse, content, customer service, purchasing) to improve workflows and solve problems o Work with developers to execute and deliver solutions o Help implement and standardize AI usage across teams o Ensure strong cybersecurity practices and system reliability o Manage IT-related tools and expenses o FBA and warehouse operations o Multi-channel eCommerce operations What We’re Looking For • Experience with ERP or systems such as SellerCloud, NetSuite, Acumatica, or similar, • Strong understanding of eCommerce operations, inventory, and order workflows, • Experience managing systems, integrations, or internal tools, • Ability to prioritize and manage multiple projects across departments, • Experience working with developers and external vendors, • Strong problem-solving mindset with a focus on execution, • 4 days per week in our Brooklyn office, • Fridays work from home This is not a traditional IT role focused on helpdesk or infrastructure. The primary focus is on managing systems, workflows, and business operations, with IT as a supporting function.

Job Description MetTel is a global communications solutions provider with the most complete suite of fully managed services that focus on secure connectivity, and network and mobility services. We simplify communications and networking for business and government agencies. Our customers include many of the Fortune 500, and Gartner recognizes us as an industry leader. We have the broadest portfolio of technology and integrated partnerships, as well as our private network, which we use to create tailored solutions design, deployment, and ongoing management, driving cost savings, efficiency, innovation, and the ability to focus on core objectives. We believe that each team member is a key to the success and sustainability of the group. In order to achieve this, we offer an environment where all professionals can grow and develop their skills and competencies, collaborate with diverse professionals, share knowledge and enjoy a rewarding career. We are seeking an accomplished Executive Director of IT Operations to provide senior operational leadership and hands-on technical expertise for our enterprise IT infrastructure and end-user services organization. This role reports to the VP of IT & Security and manages both the Director of Infrastructure Operations and ServiceDesk/Desktop Support operations while maintaining deep technical involvement in complex implementations and serving as the subject matter expert across our technology stack. The ideal candidate combines proven leadership capabilities with advanced technical skills, providing strategic planning, operational reporting, and direct technical execution for critical infrastructure initiatives while ensuring exceptional end-user service delivery. ROLE AND RESPONSIBILITIES: Organizational Scope & Direct Oversight • Infrastructure Operations and End-User Services Leadership, • Direct management of Director of Infrastructure Operations and the manager of desktop support services., • Operational oversight of Senior Systems Administrators, Network Engineers, and technical infrastructure staff, • Strategic coordination with infrastructure teams across Linux/Windows, Virtualization platforms such as VMware, storage, networking, and cloud platforms, • Technical mentorship for infrastructure professionals and career development planning, • Oversight of infrastructure Tier 1/2/3 support operations and escalation processes, • Demonstrated understanding of ITSM ticketing platform for incident, problem, and request management. ServiceNow experience preferable., • Strategic planning for end-user experience improvement and support optimization, • Ensure all systems are patched and secured in accordance with company policy, servers, laptops, and network equipment Strategic Planning & Operational Reporting • Develop comprehensive operational plans, technology roadmaps, and capacity planning strategies for infrastructure and service delivery organizations, • Create detailed project plans, resource allocation strategies, and timeline management for major infrastructure and service delivery initiatives, • Generate executive-level reporting on infrastructure performance, service desk metrics, project status, and operational KPIs for VP leadership, • Coordinate budget planning, resource forecasting, and capital expenditure recommendations across infrastructure and end-user services, • Lead infrastructure architecture planning and technology standardization initiatives Hands-On Technical Leadership & Implementation • Personally lead complex technical implementations including major infrastructure upgrades, migrations, and architectural changes, • Serve as escalation point for critical technical issues requiring advanced expertise across multiple technology domains, • Conduct advanced troubleshooting and resolution for complex infrastructure problems spanning multiple platforms, • Design and implement enterprise-level solutions including virtualization clusters, storage architectures, and network infrastructures, • Lead proof-of-concept development and technical evaluation of new technologies and platforms, • Provide hands-on technical guidance during critical maintenance windows and emergency response situations DESIRED QUALIFICATIONS: Technology Stack Subject Matter Expertise • Enterprise Infrastructure Platforms: Expert-level knowledge of virtualization (VMware vSphere, KVM), enterprise storage (SAN/NAS), Object based storage, Cisco switches, fiber channel switches, Load Balancers, Firewalls, and overall network architecture serving as foundation for all service., • Data Centers: Primary contact for our collocation data centers day to day operations. Hands on installation of technology during expansion and refresh projects. Capacity planning, Circuit inventory, IPAM and connectivity between data centers and branch offices., • Container Platforms & Cloud-Native Architecture: Expert-level knowledge of on-premises Kubernetes platforms, container orchestration, microservices architectures, networking (CNI), storage (CSI), security contexts, RBAC, network policies, admission controllers, and multi-tenancy patterns. Experience building Kubernetes as an internal platform service for development teams., • Compliance-Driven Infrastructure: Familiarity with NIST 800-53 Rev 5 controls and NIST SP 800-190 container security guidance; practical experience implementing compliance requirements in containerized environments; familiarity with CMMC Level 2 requirements and government contract security obligations, • Operating Systems: Microsoft Windows Server current versions, Active Directory design, support and GPO's, Advanced expertise in Linux (RHEL, CentOS, Ubuntu), • DevSecOps & CI/CD Security: Experience working with the security team to help design and secure CI/CD pipelines. Working to integrate security controls including remediation of the results from the security teams container image scanning, vulnerability management, and policy-as-code enforcement, • Automation and Infrastructure-as-Code: Deep technical knowledge of Terraform, Ansible, GitOps workflows, and automation frameworks for declarative infrastructure management, • Understanding of network segmentation, VLAN's, routing , ACL's, Illumio Micro segmentation, service mesh implementations (Istio, Linkerd), mutual TLS, and identity-aware access controls for containerized environments, • Observability and Monitoring: Expert knowledge of observability platforms including Prometheus/Grafana for infrastructure metrics and AppDynamics for application performance monitoring, ability to interpret metrics, define dashboard requirements, and collaborate with platform teams on monitoring strategies, • Endpoint Management: Knowledge of modern endpoint management solutions including SCCM, Intune, Autopilot for desktop deployment automation, • Service Delivery: Understanding of ITIL frameworks, service desk operations, and end-user support best practices, • Emerging Technologies: Technical evaluation and implementation of new platforms and architectural patterns in compliance-constrained environments, • Cloud Technologies: We are an on-premise environment, however, experience with AWS, Azure, Google Cloud platforms primarily for architectural reference and hybrid patterns, • Networking: Advanced knowledge of enterprise networking, software-defined networking, service mesh architectures (Istio, Linkerd), and zero-trust network design for containerized workloads, • Database Systems: Experience supporting database teams using enterprise database platforms (SQL Server, PostgreSQL, MySQL) including containerized database operations and persistent storage strategies. Backup and recovery., • ITSM Platforms: Deep experience with ticketing platform capabilities including incident management, problem management, change management, and service catalog workflows; ability to define operational requirements and request platform enhancements and KPI's Education & Professional Experience • Bachelor's degree in Engineering, Computer Science, Information Technology, or related technical field, • 12+ years of progressive experience in enterprise infrastructure management and technical leadership, • 5+ years of senior management experience., • Proven track record leading large-scale infrastructure transformation and modernization projects, • Proven ability to lead technical teams while maintaining hands-on technical involvement, • Strong project management capabilities with PMP certification or equivalent experience, • Excellent communication skills for both technical teams and executive leadership, • Experience with vendor management, contract negotiation, and strategic technology partnerships, • Virtualization: VMware VCP-DCV, VCAP-DCA, or equivalent advanced certifications, • Cloud Platforms: AWS Solutions Architect Professional, Azure Solutions Architect Expert, or Google Cloud Professional (for architectural reference), • Project Management: PMP, Prince2, or equivalent project management certifications a plus, • ITIL: ITIL Expert or equivalent service management certifications a plus *The salary range reflected is a good faith estimate of base pay for the primary location of the position. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay for this position is up to $200,000.00 annually. Pay varies by work location and may also depend on job -related knowledge, skills, experience and abilities of the successful candidate. Your recruiter can share more about the specific salary range for the job location during the hiring process. To learn more about our company and other opportunities visit us at Keywords: IT Infrastructure, IT Operations, New York Jobs, IT Jobs, Indeed, LinkedIn, Google, Lever, #ITInfrastructure, #ITOperations, #NewYorkJobs, #ITJobs, #Indeed, #LinkedIn, #Google, #Lever, #Ladders, Information Technology Operations, IT Management, Information Technology Infrastructure, Global IT Program Manager, Global IT Operations MetTel is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. To learn more about our company visit us at

Job DescriptionPlanned Parenthood is the nation’s leading provider and advocate of high-quality, affordable sexual and reproductive health care for all people, as well as the nation’s largest provider of sex education. Planned Parenthood organizations serve all people with care and compassion, with respect, and without judgment, striving to create equitable access to health care. Through health centers, programs in schools and communities, and online resources, Planned Parenthood is a trusted source of reliable education and information that allows people to make informed health decisions. We do all this because we care passionately about helping people lead healthier lives. Planned Parenthood Federation of America (PPFA) is a 501(c)(3) charitable organization that supports the independently incorporated Planned Parenthood affiliates, which operate non-profit health centers across the U.S. PPFA also works to educate the public on and advocate for issues of sexual and reproductive health. Formed as the advocacy arm of Planned Parenthood Federation of America, Planned Parenthood Action Fund is a separate non-profit membership organization tax-exempt under section 501(c)(4). The Action Fund engages in educational, advocacy, and limited electoral activity, including grassroots organizing, legislative advocacy, and voter education in furtherance of the Planned Parenthood mission. Planned Parenthood Federation of America (PPFA), Planned Parenthood Votes (PPVotes), and Planned Parenthood Action Fund (Action Fund)seek a dynamic and solutions-oriented Data Services Specialist. This job reports to the Associate Director, Data Engineering and Reporting in the Research & Policy Department of the national office. The Research & Insights team provides strategic, data-driven guidance to the External Affairs division and supports the critical work of the national and local Planned Parenthood organizations to conduct equitable, efficient, and effective campaigns. This role is expected to begin in April 2026 and end in December 2026.Purpose: • The Data Services Specialist will provide additional support and training capacity to the Research and Insights team, including interfacing with national and local Planned Parenthood staff on tools support and coaching. This role is responsible for solving non-routine and varied use cases and providing end-user support and training on all Federation systems. This role will provide clear and user-friendly communication, prompt and thorough technical support, strategic guidance, and best practices to Planned Parenthood EveryAction VAN and Hustle users through the help desk ticketing system, documentation, and regular virtual training sessions.Engagement:, • Provide timely, comprehensive support and training to data management system users (up to 5,000+ across national office staff, local Planned Parenthood organizers, and national and local volunteers) on how to use systems, field data management best practices, and targeting, including tool VAN, EveryAction, P2P Texting, and Tableau Reports, • Provide training as needed to local Planned Parenthood program staff on best practices for use of data and field tools, • Collaborate with vendors and consultants to implement field programs in an organized fashion, including pulling counts and lists, developing experiments, and developing summary materials to explain outcomes and lessons learned Delivery:, • Provide additional support and triage for the internal ticket management system used for support cases relating to national office organizing and supporter management tools, EveryAction, VAN, and Hustle. Manage user engagement and proactive communications, • Develop robust technical support and training procedures and processes on tool and data use, best practices, and new features, especially for local Planned Parenthood staff. Provide ongoing training and support via online support desk cases, written documentation, live and filmed webinars, and additional meetings and trainings., • Support ongoing annual data, documentation, and user audit processes, • Administer affiliate and national staff accounts as needed on data management systems, • Assist with synchronization of digital and field data platforms, • Prioritize data equity across trainings and partnerships, • Performs other duties as assigned. Knowledge, Skills and Abilities (KSAs):, • 2-3 years of progressively responsible professional experience is required., • Experience as a high-level user in VAN or VoteBuilder is required., • High school diploma or equivalent required; Associate's or Bachelor's degree preferred., • Ideal candidates will have experience working with advocacy or electoral campaign data tools in a professional setting., • Intermediate knowledge of Advanced Microsoft Excel or other Spreadsheet software is required., • Experience managing user support or customer service via support tickets is highly desirable., • A commitment to customer service and problem-solving as goals in and of themselves., • High attention to detail and strong organizational ability, • A self-starter who can own and bring projects to completion, • Strong oral and written communication skills, • Flexibility to learn new skills and adapt to changing technology, • Commitment to the mission, vision, and values of Planned ParenthoodTravel: 0-10% domestic The Planned Parenthood cultural ethos, "In This Together", reflects our commitment to building a workplace culture that fosters belonging, promotes learning throughout the employee lifecycle, and recognizes individual contributions to our mission. Planned Parenthood Federation of America participates in the E-Verify program. Planned Parenthood Federation of America is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Planned Parenthood Federation of America is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Job Description Who We Are: Museum of Ice Cream is an inclusive & immersive brand, designed to captivate your sweetest fantasy and sugar-filled daydreams online and IRL. At Museum of Ice Cream, we invite you to believe in the magic of creativity, to remind you that inclusive spaces do exist, and to show you that childlike wonder is worth savoring. In our world, ice cream is the agent of change and the vehicle to ignite the creative spirit that lives in all of us. Fueled by the power of imagination, MOIC is a universe of possibilities with tons of room for you to explore. Who You Are: As General Manager of our New York flagship, you are accountable for financial performance, guest experience, and team culture. This highly visible, on-site role requires active leadership during operating hours, including evenings, weekends, and peak periods. You will lead both Show/Front of House (FOH) and Service/Back of House (BOH) teams with operational expertise, emotional intelligence, and strategic focus, working closely with the AGM, Floor Managers, and Facilities Manager. You own the full scope of unit operations — P&L initiatives, schedules, payroll, training, compliance, guest standards, and cultural health — while serving as the bridge between senior leadership and on-the-ground teams. As GM, you set the tone by leading on the floor, collaborating directly with staff and guests, driving strategic planning and execution, and holding teams accountable for results through strong decision-making, problem-solving, and change leadership. This role requires both strategy and hands-on execution, balancing oversight with the ability to roll up your sleeves and handle the day-to-day challenges of a high-volume, guest-facing business. This includes stepping in to support shifts, weekends and floor management. Your leadership will also be key in driving guest, employee and financial success and operational efficiency. Your Day-to-Day: PEOPLE & TEAM LEADERSHIP • Consistently inspire and empower managers and teams to deliver exceptional guest experiences and a seamless operation, also ensuring that they have the tools and resources to succeed., • Display leadership by actively working the floor alongside FOH and BOH teams to ensure smooth guest flow, adequate staffing, and high service levels., • Make sound business decisions for labor and staffing needs, as well as resolve operational challenges across FOH and BOH teams, ensuring real-time coordination and adequate resources to meet business demands., • Champion the museum’s culture and values, using employee voice feedback to foster a positive work environment and ensure all team members embody our mission in guest and peer interactions., • Actively cultivate our feedback and growth culture by ensuring team members are supported in their professional growth and operational responsibilities., • Lead daily syncs and weekly meetings with your management team to assess operational challenges, plan for peak periods or special events, and ensure that both teams are aligned on priorities., • Ensure quick, effective communication between FOH and BOH during shifts, stepping in when necessary to resolve real-time operational issues such as cleanliness, supply shortages, or food prep. FINANCIAL MANAGEMENT & STRATEGY • Ensure that the location meets its financial targets, including sales, programming, inventory, operating and margin goals, collaborating with your peers, as well as the FOH and BOH teams to drive revenue and control costs., • Work closely with the FOH and BOH Managers to optimize labor by ensuring that staffing levels are aligned with operational needs, especially during peak periods., • Analyze guest flow and operational data to identify trends, adjusting inventory levels, staffing strategies, and operational plans to improve efficiency and guest experience., • Partner with the Finance and Sales teams to prepare and review financial reports, ensuring alignment between operational performance and financial targets. OPERATIONAL MANAGEMENT • Oversee inventory levels in partnership with your management team, ensuring that supplies (F&B, retail, service elements) are adjusted based on guest flow, seasonal needs, and upcoming events., • Work closely with your management team to ensure that daily operational needs, including ticketing, guest flow, facilities maintenance and service standards, are consistently met., • Collaborate with your management team to ensure that cross-departmental resource management (supplies, staffing) are streamlined and efficient., • Ensure that inventory control is maintained, with a focus on minimizing waste, optimizing stock levels, and ensuring the timely ordering of supplies. EVENT & HIGH-VOLUME PERIOD MANAGEMENT • Provide real-time guidance during high-traffic periods or unexpected operational challenges, working closely with both FOH and BOH Managers to resolve issues quickly and efficiently., • Collaborate with your management team to ensure that the team is well-prepared for special events, seasonal peaks, and high-traffic periods, adjusting staffing and inventory levels accordingly., • Ensure that the Guest Operations Support team (cleaning and food prep) is responsive to real-time needs, coordinating with the BOH Manager to handle cleanliness, food prep, and supply shortages during shifts., • Coordinate with the management team to ensure that additional guest flow and event-related operational demands are met, including staffing and resource allocation., • Serve as a primary point of contact for special events, ensuring that both FOH and BOH teams are aligned on responsibilities and timelines. GUEST EXPERIENCE OVERSIGHT • Utilize data and guest feedback to monitor satisfaction, collaborating with your management team to implement improvements in service delivery, cleanliness, and food prep standards., • Ensure that guest-facing areas are maintained to the highest standards, coordinating with FOH and BOH teams to address any issues impacting the guest experience. The Necessities • 5+ years of management experience in a physical consumer-facing environment., • 5+ years leadership experience managing an entire business unit or site., • Strong leadership skills, with a proven ability to manage cross-functional teams and work directly with both FOH and BOH departments to ensure operational excellence., • Prior direct oversight over 100+ exempt/non-exempt employees., • Experience managing inventory, people and labor, financial and sales performance for a high-volume operation, with a focus on optimizing efficiency while delivering exceptional guest experiences., • Advanced knowledge of accounting and finance principles., • Experience managing complex operations across people, financials, and processes., • Experience with POS and inventory systems, internal messaging systems, Google Suite, and ADP Time and Attendance., • Food Handler / ServeSafe and TIPS (or equivalent alcohol training) certifications., • Availability to work weekends, evenings, holidays, and peak business periods. The Nice-to-Haves: • Strong leadership skills, with a proven ability to manage cross-functional teams and work directly with both FOH and BOH departments to ensure operational excellence., • Strong coaching skills with a bias toward action and accountability., • Ability to problem-solve in real-time, stepping into operational roles as needed to ensure smooth shift execution during peak periods or special events., • Strong communication skills, with a proven ability to collaborate across departments and lead both strategic planning and hands-on operational execution., • Proficient and a quick ability to learn technology, including inventory management systems, labor scheduling software, and POS systems., • Bilingual (English/Spanish) communication skills preferred. The salary range for this role is $115,000 - $130,000 USD dependent on experience, as well as an annual bonus and options. Museum of Ice Cream is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable federal, state, or local law. Benefits • Competitive pay and annual bonus, • Vision, dental, and healthcare benefits, • Employee assistance program, • 401K and retirement plans, • Stock options, • Paid time off, • After five years of employment, additional week off and monetary stipend, • Annual pinkball (yes, it is “pink-tie” themed company event), • Break room snacks and unlimited ice cream, • 16 free museum tickets per year for friends and family, with free entry for self, • 50% off retail products, • Ability to advance within the organization

Lead all ticketing operational properties through custom SAP customer nomination and ticketing platform. SAP Ixp Intern - Operations, Finance & Reporting Global Sponsorships. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device SAP empowers p

Job DescriptionBenefits: • 401(k), • Competitive salary, • Dental insurance, • Health insurance, • Paid time off Responsibilities and Duties • Provide and maintain elevated standards of client support by phone and via email including but not limited to:, • Remote troubleshooting by requesting and sourcing information from a client or client representative., • Rebooting of client systems via multiple software platforms., • Managing escalated request and technical troubleshooting., • Handle technical remote troubleshooting in the following areas:, • Audio & Video Distribution Concepts and Equipment, • HDMI Baluns, • HDMI Matrix Switches, • Fiber Baluns, • Video over Network Distribution Equipment, • IR, RS-232 and Network Control protocols, • Networking, • VPN Connections, • Port Forwarding, • Crestron Control Systems, • Savant Control Systems, • MAC OS, • Create, update and close service tickets and service upgrade tickets within project software by:, • Maintain open dialogue with the client on troubleshooting progress., • Thoroughly document all troubleshooting steps taken., • If applicable, schedule onsite service visits with clients and communicate costs., • Actively maintain ticketing status in project software to ensure all clients are responded to promptly., • Complete ticket life cycle when issues are resolved., • Maintain and update recaps of onsite service calls prior and following dispatch of service technicians. Contact client to confirm expectations for resolved issues and to set up any return visits., • Coordinate with clients to accept payments for overdue or current service bills., • Work alongside client concierge to maintain and update VIP client list, customer folders, and company notes in project tracking software., • Maintain and update client information by:, • Altering point of contacts, • Updating contact information, • Updating any login credentials, • Track progress of equipment repairs and proceed to schedule re-installation of repaired/replaced units as applicable. Update service ticket with project information and status., • Review web resource tools to proactively identify client needs based on historical data, previous service calls, and current alerts., • Track and update client approval for product and labor via service tickets, take payments as applicable., • Coordinate with internal stakeholders action service tickets based on internal needs., • Confirm appointments, timeline for access and point of contact for service dispatch, provide notes in project software., • Provide service technician with accurate notes and documentation on the issue(s), state what has already been addressed and what is required on site., • Confirm appointments with clients prior to dispatching., • Assist with emergency client requests as needed, provide clients with reasonable expectations for repair., • Review and approve completed service orders for accounting team., • 3-5 years experience working within a customer service base environment with high end clientele., • Technical experience with remote troubleshooting AV and networking equipment, ideally in the home automation sector., • Working knowledge of Creston, Savant, Lutron control systems., • Professional phone edetate, strong written communication skills and ability to balance several communication platforms simultaneously. Call center experience strongly preferred., • High school diploma or equivalent required, bachelor's degree preferred., • Experience interacting with stakeholders at all levels; over communicator., • Demonstrated ability to self-motivate and follow-through., • Attention to detail, great organizational skills, the ability to meet tight deadlines, and to juggle multiple critical requests., • Ability to think both strategically and tactically and to drive execution. Should be equally comfortable with long term planning and day-to-day progress tracking and execution., • Proven track record of taking ownership and of delivering results in a fast-paced environment., • Have a solid grasp of customer success and ample experience developing client relationships, working with clients directly to find solutions., • Demonstrated desire for continuous learning and improvement., • Aptitude for working within multiple software platforms. Flexible work from home options available.

Job Description Join a fast-growing, venture-backed B2B fintech startup as a Client Success Manager and play a key role in helping founders navigate company wind-downs with clarity and confidence. This is a hands-on, high-impact role where success is measured by speed, accuracy, and client trust—not sales quotas. What You'll Do: • Manage a portfolio of clients through the full wind-down lifecycle, • Serve as the first point of contact via phone, email, and ticketing systems, • Execute operational tasks like regulatory filings, asset transfers, and capital distributions, • Guide clients step-by-step through complex processes with empathy and precision, • 2–6 years in client success, operations, project management, or support, • Highly organized with strong attention to detail, • Confident communicator who thrives in fast-paced, ambiguous environments, • Ability to manage multiple deadlines and complex projects, • Be an early team member in a scaling company, • Real ownership and impact from day one

Job Description THE SHUBERT ORGANIZATION INC. SUBSTITUTE BACKSTAGE DOOR STAFF The Shubert Organization is America’s oldest professional theatre company and the largest theatre owner on Broadway. Since the dawn of the 20th century, Shubert has operated hundreds of theatres and produced hundreds of plays and musicals both in New York City and throughout the United States. Shubert currently owns and operates 17 Broadway theatres, six off-Broadway venues, and the Forrest Theatre in Philadelphia. Shubert delivers innovative ticketing solutions via its Telecharge, API distribution, and private-label technology, offering unparalleled distribution and marketing to the theatre industry and beyond. Its consumer-facing brands—Telecharge for retail ticket sales and Broadway Inbound for tour operators and the travel industry—sell millions of tickets each year. JOB TITLE: Substitute Backstage Door Staff HOURS: Hours and days will depend on operational needs. Typically 9:30am-5pm Monday-Saturday or 5pm-12am typically Tuesday-Sunday. If hired as a substitute employee there is no guarantee of work. ESSENTIAL FUNCTIONS: Job functions/responsibilities to include but not be limited to: · Ensure that only authorized personnel have access to the theatre via the stage door. · Provide superior customer service to the show personnel and the house staff. · Meet and greet visitors, ensure they are authorized, and announce them. · Sign in all vendors and ensure they are authorized before allowing entry. · Sign for all packages and deliveries and ensure they are picked up promptly. · Responsible for safeguarding of all keys; follow proper procedures (sign-in/out log). · As required, conduct periodic rounds of the property (especially before locking up to ensure all equipment, faucets, etc. are turned off). · Alarm/disengage alarm for theatre and communicate same to the Security Department. QUALIFICATIONS REQUIRED: · Superior customer service skills · Excellent communication skills · Responsive and friendly disposition · Must be punctual and reliable · If not currently a member of Local 306 must apply for membership within 31 days of hire. PAY RATE: $196.31 per day BENEFITS: Are available through Local 306. Qualified candidates are encouraged to submit a cover letter and resume to . WE ARE AN EQUAL OPPORTUNITY EMPLOYER: It has been and will continue to be the policy of The Shubert Organization, its subsidiaries, and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, disability, genetic information, sex, gender, gender expression, sexual orientation, national origin, military or veteran status, or any other legally protected categories. We believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability, for both our employees and our business. We strongly encourage people of color, women, indigenous people, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, people from marginalized communities, and individuals with disabilities to apply. As an Equal Opportunity Employer, we welcome everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know. For our full statement and goals for EQUITY AND INCLUSION at The Shubert Organization, please visit

Job Description Client Solutions Manager Overview: • The Client Solutions Manager will leverage their knowledge of online media, communication and relationship building skills, and analytical abilities to provide campaign intelligence and campaign strategy consultation, including identifying areas where we can provide more value to our clients. The Client Solutions Manager will be measured by their ability to build, cultivate, and partner with our clients as well as their ability to drive incremental revenue. The Client Solutions Manager is a nimble team player who is comfortable managing multiple clients, campaigns, and projects concurrently., • Location - New York City, NY or San Francisco, CA, • Hybrid Work Schedule – 2-3 days/weekResponsibilities:, • Build trusted relationships with clients providing best-in-class customer experience by proactively identifying and solving customer challenges, • Partner with cross-functional teams across Insights, Marketing, Media Operations, etc. to collaborate on campaign activation and drive toward client goals, • Be a consultative seller to renew and grow client investments, • Proactively analyze and optimize customers’ advertising campaigns and marketing programs to make strategic recommendations to customers and ensure client objectives are achieved, • Consult and own all aspects of the client’s media campaigns including targeting, implementation, creative and content quality, optimization, performance, and proving ROI through campaign insights, • Apply rigor and use technology to design account plans to meet revenue goals, • Support customer communication and education including a best-in-class onboarding experience and ad hoc platform education needs, • Drive new product adoption and partner technology integration to enable client success and efficiency, • Collaborate with product teams to improve service offerings and campaign management tools and ensure our customer needs are metBasic Qualifications:, • 3+ years of experience in advertising, sales, marketing, consulting, or media, • 2+ years of auction based or programmatic campaign management and optimization experience (i.e. Google Ads, SEO/PPC, ad exchange/trading desks)Preferred Qualifications:, • BA/BS degree or equivalent practical experience, • Ability to work with MS Office Suite (PowerPoint, Excel, Google Docs), • Demonstrated experience with Sales Force or relatable ticketing systems, • Demonstrated analytical background and experience with statistical analysis, return on investment modeling, and advertising / media analytics, • Ability to think strategically with a proven track record of achieving results by connecting a customer’s pressures with data-driven products and solutions., • Demonstrated understanding of internet advertising technology and marketing automation, • Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision, • Ability to work independently and collaborate cross-functionally, • Demonstrated commitment to understanding and prioritizing the needs of the customerSuggested Skills:, • Stakeholder Management, • Sales Force, • Google DocsCompensation:, • $30.96 - $38.70/hr. (W2/Non-Exempt)Req# 16064

Job DescriptionAbout TodayTix Group: TodayTix Group (TTG) is the global e-commerce leader for cultural experiences, designing frictionless discovery and purchase journeys through innovative product design and industry-leading technology. Our portfolio of brands––including TodayTix, New York Theatre Guide, London Theatre, Show-Score, Arthouse, and Secret Cinema––connects millions of customers with the best in live entertainment. Powered by vast data and insights, TTG helps theatres, producers, and cultural institutions reach highly engaged audiences and unlock meaningful revenue, transforming how tickets are sold across the world. In 2025, TTG entered a new chapter as part of MARI, the global events and experiences company powering world-defining live experiences. Together, we’re expanding our reach, deepening our impact, and accelerating a shared vision to redefine the event lifecycle through seamless discovery, purchase, and engagement. Life at TodayTix GroupWe thrive in a nimble, growth-oriented environment where adaptability, curiosity, and a bias toward action help us stay ahead of the curve. We move quickly, iterate often, and expect everyone to take ownership of their impact - because we're building the future of live events, and there’s no script for what comes next. New joiners are set up for success with a 90-day onboarding journey, complete with clear goals and measurable milestones. We believe feedback fuels growth, so we hold twice-yearly performance reviews focused on impact and development. Above all, you’ll be working alongside a team of collaborative, passionate, and kind humans - people who love theatre and live experiences, and who support each other just as much as they challenge each other to do great work. We are seeking outstanding applicants of all backgrounds to join our team to bring new voices, talent, and perspectives to the table. We encourage all to apply. About the Role: ARTHOUSE is the latest addition to TodayTix Group’s portfolio of brands. Our team specializes in crafting inspiring and impactful digital marketing campaigns to engage and expand a show’s viewership. We leverage data, combined with top-tier ticketing solutions, to guide audiences through the exciting journey of discovering shows to purchasing tickets. We’re seeking a driven and enthusiastic Account Coordinator to join our ARTHOUSE team. In this role, you’ll play a key part in managing client accounts and ensuring the successful execution of marketing campaigns. Your work will directly contribute to campaign performance by facilitating asset delivery, supporting cross-functional collaboration, and maintaining clear communication between teams. This is a fantastic opportunity for someone who is excited about live entertainment and is looking to launch or grow their marketing knowledge in a dynamic, tech-forward environment. If you're eager to learn and thrive in a fast-paced, collaborative setting, we’d love to meet you. Please note: This is a full-time and qualified candidate must be based in the greater New York City area. We encourage collaboration by working a minimum of 2 days per week in the office, while also offering flexibility for employees to choose where they work for the rest of the week.What Success Looks Like: • 95%+ On-Time Asset Delivery – You ensure creative assets are delivered on schedule to support timely campaign launches., • Consistent Cross-Team Alignment – You facilitate clear and proactive communication between internal teams and clients, resulting in smooth campaign execution with minimal last-minute changes., • High Client Satisfaction – You contribute to strong client relationships by delivering organized, accurate, and timely updates that help build trust and reliability., • Error-Free Execution – You maintain high attention to detail, contributing to digital campaigns launching with zero asset or trafficking errors., • Efficient Project Management – You successfully manage multiple concurrent projects, consistently meeting deadlines and prioritizing effectively., • Clear Documentation & Reporting – You provide timely and well-organized notes, deliverables, and performance summaries that help internal and client teams stay informed.What You’ll Do:, • Manage day-to-day communications with clients and internal stakeholders., • Coordinate closely with the media planner to traffic up-to-date assets and conduct quality assurance on digital campaigns., • Meet regularly with Account Directors to help prioritize and manage ongoing projects., • Prepare presentation decks and materials for weekly client meetings., • Attend client meetings, capture key action items, and relay them to internal teams., • Submit project requests, track timelines, and ensure deadlines are met., • Manage creative development and delivery through tools like Basecamp and Monday.com., • Compile campaign performance data for marketing and media reports.We're Looking for Someone With:, • A collaborative spirit with a passion for marketing and a strong attention to detail., • Familiarity with digital marketing and media buying principles., • Strong organizational skills with the ability to manage multiple tasks and workflows., • Comfortable working with spreadsheets, formulas, and project tracking tools., • Proficiency in Google Slides and Google Sheets., • Excellent verbal and written communication skills.

Job DescriptionDescription: Be the Human Voice That Saves Lives. In a world obsessed with “AI this” and “Chatbot that,” we’re doing something radical: We’re hiring more humans as agents in our call center. At British Swim School, we know that when it comes to a child’s safety, a lot of parents want to be able to talk to real person. And this is important to us. While we do offer lots of technology solutions, we will always need real people with heart, empathy, and the “human touch” to connect with parents about the most important decision they’ll make this year. The Mission: Why Your Voice Matters Drowning remains the number one cause of death for children ages 1 to 4. This isn’t just a statistic; it’s a call to action. As a Call Center Agent, you aren’t just “selling swim lessons” - you are a lifesaver on the other end of the phone. You’ll guide parents through our specialized water safety programs, helping them understand how our lessons protect their children and provide peace of mind. You also speak Spanish - and can consult callers effortlessly in both English as well as in Spanish Since this is a fully remote, home-based role requiring only a computer and a phone, we prioritize talent over traditional barriers and passionately welcome veterans and individuals with disabilities to lead our life-saving mission from the comfort of their own homes. What You’ll Be Doing • Connecting, Not Just Calling: Engage in meaningful, human conversations with parents to explain the vital importance of our mission., • Sales with Soul: Use warm leads to help families find the right program and enroll their children in the nation’s premier water safety and learn-to-swim franchise., • Customer Advocacy: Provide top-tier service by solving problems, answering questions, and being a steady hand for our community., • Sales & Customer Care, • Guide families through enrollment with confidence and enthusiasm., • Handle inbound calls, texts, emails, and tickets with empathy and professionalism., • Ask thoughtful questions to understand family goals and recommend the right class level., • Overcome objections and confidently guide families toward enrollment., • Support retention efforts by understanding concerns and offering thoughtful solutions., • Provide clear explanations of policies, billing, and scheduling., • Admin & Operational After-Sales Responsibilities, • Process cancellations, online enrollments, account updates, and billing changes., • Manage and maintain our in-house ticketing system., • Follow SOPs accurately and consistently., • Document interactions thoroughly to ensure smooth team communication., • Catch errors before they become problems - strong attention to detail is essential., • Balance accuracy with efficiency while managing multiple systems. Who You Are • Distinctly Human: You have a warm, engaging personality and believe that empathy is a superpower., • A Connector: You can easily connect with callers you have never talked to before on the phone., • A Natural Communicator: You can turn a standard inquiry into a life-changing enrollment., • Purpose-Driven: You want a job that offers more than a paycheck - you want to know your work directly contributes to saving lives., • Highly detail-oriented and process-driven., • Strong communicator with a warm, confident phone presence., • Must have sales experience and be conversion driven: Comfortable with sales conversations and asking for the sale., • Able to multitask while maintaining accuracy., • Forward thinker who anticipates issues before they happen., • Call center, sales, admin, or high-touch customer service experience preferred., • Strong computer literacy (Google Suite, CRMs, spreadsheets)., • Ability to follow SOPs and maintain accuracy across systems., • Reliable high-speed internet, computer with webcam, and headset., • Ability to work evenings and weekends (we operate 7 days/week)., • Weekly base pay, • Monthly Commission + performance bonuses (up to 25% extra over base pay upon goal achievments), • Flexible scheduling, • Gym reimbursement (up to $25/month), • 401(k) plan, • Medical insurance options We are the industry leader for a reason. When you join our team, you join a family dedicated to excellence, safety, and making a real-world impact every single day. Be our human voice. Help us ensure that every child is safe in the water. Requirements:

Job DescriptionCompany Description Believe is a global artist development company. We empower local artists, labels and publishers to grow their audiences at each stage of their careers with expertise, respect, fairness and transparency. Operating in 50+ countries, with more than 2,000 employees, Believe covers a full range of services including audience development, publishing, marketing and distribution, with a tailor-made approach to fit any artist, label or publisher. Believe champions independence and innovation through a unique model that combines local expertise with a global tech platform, delivering exclusive solutions for artists to promote and monetize their music thanks to strategic partnerships with leading global digital service providers. With a leading portfolio of brands that includes Nuclear Blast, naïve, TuneCore, Groove Attack, Sentric, AllPoints and Byond, Believe artists generated more than 800 billion streams worldwide in 2024 across all genres, and were recognized with more than 70 leading industry awards. Believe is a simplified joint-stock company under French law. Ready to set the tone with Believe ? Job Description The Customer Care and Support Partner is the primary operational point of contact for US Labels and Artists, responsible for handling inbound requests and driving end-to-end resolution across distribution operations, royalties/reporting, and rights-related topics. This role blends structured ticket-based support (triage → resolution → escalation) with customer education and enablement, ensuring customers get timely, accurate answers and can operate autonomously using our tools and resources. You will work closely with Label Managers and cross-functional partners to resolve operational issues efficiently, improve the customer experience, and ensure a high standard of support across the partner lifecycle. Key Responsibilities 1. Case Management & Resolution (Day-to-day Support) * Manage customer requests across email and ticketing systems, ensuring clear documentation, correct categorisation, and professional follow-up. * Troubleshoot and resolve common operational issues; coordinate internally to unblock complex cases (e.g., platform/delivery issues, reporting questions, rights-related escalations). * Apply standard workflows, templates/macros, and internal knowledge to deliver consistent, scalable responses. * Identify trends and recurring issues; flag risks and repeated pain points to improve customer experience and reduce repeat contacts. 2. SLA, Quality, and Customer Experience * Prioritise work based on SLA and customer impact; manage workload to meet agreed service expectations (response/resolution discipline) without compromising quality. * Maintain a high standard of written communication: clear, accurate, empathetic, and action-oriented. * Escalate effectively when needed, with appropriate context, documentation, and recommended next steps to support timely resolution. 3. Customer Onboarding & Enablement * Support onboarding and training for Artists and Labels on Believe's tools, helping partners use the platform effectively and confidently. * Contribute to customer education through walkthroughs, FAQs, and other support materials to increase self-serve and reduce avoidable ticket volume. 4. Knowledge Base & Continuous Improvement * Create or improve internal/external knowledge articles, templates, and standard operating procedures based on real case learnings. * Share support insights with Product andOperations to help inform process improvements, tooling enhancements, and clearer customer guidance. 5. Cross-functional Collaboration * Work closely with Sales/Account teams to align on customer context and communication. * Coordinate with internal stakeholders (Finance, Content Ops, Product, Contracts & Rights) to resolve issues and help prevent recurrence—acting as the customer’s operational advocate. Qualifications * 5+ years of experience in content operations, digital distribution, or label services, or a related music operations/support environment * Strong case management and organizational skills * Excellent written and verbal communication skills * Detail-oriented with strong analytical and problem-solving capabilities * Ability to manage multiple cases in a structured and prioritized manner * Experience with Salesforce, JIRA, or ticketing systems is a plus * Strong proficiency in Microsoft Office tools (Excel, Word) * Familiarity with digital platforms, music distribution, or rights management is strongly preferred. * Ability to explain operational or technical issues clearly to non-technical stakeholders Core Competencies * Ownership mindset and accountability * Structured and SLA-driven execution * Client-centric and solution-oriented * Process adherence with improvement mindset * Cross-functional collaboration * Continuous learning and adaptability Additional Information Salary transparency: Believe is committed to fair and equitable compensation practices. The base salary range for this position is $59,280 - $88,920. The final salary offer will be determined by a variety of factors, including the candidate’s relevant experience, specialized skills, internal equity, and specific work location. This range represents our good faith estimate at the time of posting. Where you'll be This role will be based out of our Brooklyn, NY or Nashville, TN office. Believe operates on a hybrid model giving our teams flexibility and choice in how they work. Employees have the option to work from our office 8 days per month on a flexible schedule organized at the department level. Other Duties Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Set the tone with us. Working at Believe means having individual and collective impact in a fast-growing company! At all stages of their careers, Believers are an important part of what we are doing: shaping the future of the music industry. We need teams that truly reflect the diversity of our clients: our international presence is an inspiring and enriching work environment for each one of us, with daily opportunities to connect with our colleagues all over the world. We have two hearts at Believe – our People and our Artists. We believe in THE POWER OF OUR PEOPLE, who grow every day to develop their potential… We aim to provide our Believers with the best environment to thrive. ROCK THE JOB * Tailor-made training and coaching program * Remote working policy * A wellness program “Pauses” with many activities and animations in-house * Access to Eutelmed, a digital mental health and well-being platform that allows you to speak with an experienced psychologist * A healthy and eco-responsible company restaurant * Individual or family health insurance SING IN HARMONY * Ambassador program: an employee volunteering initiative dedicated to all Believers interested in having a positive impact on Diversity, Equity & Inclusion (DEI), wellbeing and the planet. * Implementation of the sustainable mobility package “Forfait mobilité durable” => Reimbursement of up to 600€ for public transport/low carbon footprint * 5 calendar days 2nd parent leave with 100% pay (in addition to the legal paternity or adoption leave)

Job DescriptionCustomer Support & Experience - AI TrainingAbout Prolific Prolific is not just another player in the AI space – we are building the biggest pool of quality human data in the world. Over 35,000 AI developers, researchers, and organizations use Prolific to gather data from paid study participants with a wide variety of experiences, knowledge, and skills. The role We're looking for Customer Support Representatives to join our Expert Network to help train and evaluate cutting-edge AI models using real service expertise. If you have the necessary experience, we'll send you a quick 10- to 15-minute test to assess your skills and suitability for AI tasks. If successful, you'll be invited to join Prolific as a participant, where you'll get paid to train and evaluate powerful AI models. Researchers looking for your skills tend to pay up to $30 per hour. You must be prepared to complete paid tasks that require one hour of uninterrupted work, though many are shorter. What you'll bring • Professional Experience: years of experience in a high-volume customer support, technical support, or client success role., • Communication Excellence: exceptional written English skills with the ability to adjust tone, empathy, and clarity based on different customer personas., • Problem-Solving Skills: proven ability to de-escalate complex situations and provide step-by-step troubleshooting for technical or billing issues., • Efficiency: high typing speed and the ability to navigate multiple information sources quickly to find accurate answers., • Attention to Detail: a "sharp eye" for identifying subtle errors in logic, tone, or factual accuracy in support responses., • Language Proficiency: multilingual capabilities are a significant plus, especially for evaluating translation and localized support quality., • A PayPal account to receive payment from our clients What you'll be doing in the role • Evaluate AI Chatbot Responses: review AI-generated support replies for accuracy, brand voice consistency, and "helpfulness" scores., • Simulate Customer Interactions: create realistic support tickets and dialogue flows to test how AI handles edge cases, angry customers, or complex inquiries., • Refine Knowledge Bases: audit AI-generated FAQ articles and macros to ensure they are easy for customers to follow and technically correct., • Sentiment Labeling: annotate model responses to identify if the tone is appropriately empathetic, professional, or overly robotic., • Quality Assurance: compare AI outputs against standard Support QA rubrics to ensure they meet professional service standards.Key Technologies, • CRM & Helpdesk Tools: proficiency with Zendesk, Salesforce Service Cloud, Intercom, or Freshdesk., • Communication: expert use of Slack, Microsoft Teams, and email ticketing systems. We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioural data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems. We believe that the next leap in AI capabilities won't come solely from scaling existing models, but from integrating diverse human perspectives and behaviours into AI development. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation – one that reflects the breadth and the best of humanity. Links to more information on Prolific Website Youtube Privacy Statement By submitting your application, you agree that Prolific may collect your personal data for recruiting and global organisation planning. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal personal information.

Job Description THE SHUBERT ORGANIZATION INC. Project Manager January 2026 The Shubert Organization is America’s oldest professional theatre company and the largest theatre owner on Broadway. Since the dawn of the 20th century, Shubert has operated hundreds of theatres and produced hundreds of plays and musicals both in New York City and throughout the United States. Shubert currently owns and operates 17 Broadway theatres, six off-Broadway venues, and the Forrest Theatre in Philadelphia. Shubert delivers innovative ticketing solutions via its Telecharge, API distribution, and private-label technology, offering unparalleled distribution and marketing to the theatre industry and beyond. Its consumer-facing brands—Telecharge for retail ticket sales and Broadway Inbound for tour operators and the travel industry—sell millions of tickets each year. Title: Project Manager Schedule: Full-time, typically Monday – Friday. Standard shifts may include 8am – 4pm, 9am – 5pm, or 10am – 6pm, depending upon projects assignments. Flexibility to work additional hours during peak project periods is required. Compensation: $90,000 - $140,000 annually, commensurate with skills and experience. Role Overview: The Project Manager oversees facility construction, renovation, and major repair projects involving all building elements/systems. The Project Manager also analyses and oversees routine maintenance operations as needed. The work centers on three core areas: Key Responsibilities 1. Project Planning • Define project scope, objectives, and deliverables, • Develop budgets, and financial tracking models, • Create and manage project schedules, • Lead procurement efforts, including vendor selection and contract strategy 2. Project Execution • Manage bidding, bid leveling, and contract award, • Direct and supervise consultants, contractors, and vendors, • Oversee field work to ensure quality, safety, and compliance, • Coordinate with stakeholders to minimize operational disruption 3. Project Administration • Prepare and manage purchase agreements, work orders, and purchase orders, • Manage contract documentation and code-related requirements, • Oversee insurance, permitting, and regulatory compliance, • Review contractor submittals, shop drawings, and technical documentation, • Produce clear and timely project status reports, • Review and approve invoices; maintain planned-vs-actual reporting, • Lead project close-out, including punch lists, O&M manuals, and final documentation Required Qualifications • Bachelor’s degree with a technical or engineering emphasis, • Professional experience in construction management and/or technical theatre operations, • Broad knowledge of construction trades, with strong understanding of MEP systems, and controls, • Familiarity with design and construction processes, building codes, and regulatory requirements, • Ability to read and interpret architectural drawings, engineering plans, wiring diagrams, and technical schematics, • Basic CAD/drafting proficiency, • Strong survey, layout, and measurement skills, • Diagnostic and troubleshooting capabilities across building systems, • Exceptional organizational skills and attention to detail, • Excellent written and verbal communication abilities, • Demonstrated leadership and the ability to work independently or collaboratively to achieve project goals Preferred: Industry certifications in construction management, project management, or engineering systems. We offer a superior benefits package which includes: Company paid premiums for medical and dental insurance for employees themselves (employees pay a portion of premiums for dependents), life insurance, short and long term disability insurance, commuter benefits, 401(k) savings plan with employer match, pension plan, PTO, theatre tickets, etc. Qualified candidates are encouraged to submit a cover letter and resume to . WE ARE AN EQUAL OPPORTUNITY EMPLOYER: It has been and will continue to be the policy of The Shubert Organization, its subsidiaries, and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, disability, genetic information, sex, gender, gender expression, sexual orientation, national origin, military or veteran status, or any other legally protected categories. We believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability, for both our employees and our business. We strongly encourage people of color, women, indigenous people, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, people from marginalized communities, and individuals with disabilities to apply. As an Equal Opportunity Employer, we welcome everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know. For our full statement and goals for EQUITY AND INCLUSION at The Shubert Organization, please visit Powered by ExactHire:192169

Job DescriptionDescriptionDescription: As an Entry Level Customer Service Assistant, you will be the key point of contact between our clients and attendees. Your role is to provide outstanding support, ensuring all customer inquiries are addressed efficiently and with a friendly attitude. This is a great opportunity to start your career in customer service with ample opportunities for growth. Key Responsibilities Responsibilities: • Respond to customer inquiries via phone, email, and in person, providing helpful and accurate information., • Assist customers with event-related questions, ticketing issues, and general service requests., • Resolve customer concerns or escalate issues to the appropriate department when necessary., • Maintain detailed records of customer interactions, inquiries, and feedback., • Collaborate with other team members to ensure smooth event operations and customer satisfaction., • Provide information on services, promotions, and upcoming events to enhance the customer experience., • High school diploma or equivalent., • Strong communication skills, both written and verbal., • Friendly, patient, and able to handle high-pressure situations with a calm demeanor., • Ability to multitask and manage time effectively., • Basic computer skills and familiarity with customer service software are a plus., • Competitive salary with room for career growth and development., • Weekends off to enjoy personal time., • Comprehensive training program to help you excel in your role., • Health insurance and wellness benefits., • Opportunities for advancement within the company., • A dynamic and supportive work environment with a focus on teamwork.

Job Description Original X Productions are the operators of worldwide location based entertainment experiences including The FRIENDSTM Experience, and Hershey Super Sweet Adventure. We are looking for staff who are passionate, exhibit the core values of excellence, have a commitment to safety, and value fun in everything they do. Job Summary: OGX is seeking a Guest Experience Team Lead to cultivate and foster an engaging, positive, and inspiring environment for our Guests and Team Members. This position will be responsible for delivering an outstanding guest experience by supervising the front-line team. This position will work closely with Team Members and directly with Guests to help create an immersive, welcoming, and positive experience. They will oversee a team of about 50 team members responsible for ticket sales, line control, and photo operations. The ideal candidates thrive in fast-paced environments, have the ability to work with a variety of personalities, and can project a positive image to both team members and visitors. This part-time position pays $21.00 per hour. Responsibilities: • Oversee day-to-day experience floor operations including, but not limited to, ticketing, guest services, and photo operations, • Learn and become a subject matter expert on operations policies, processes, procedures, and standards, • Help to train and develop a world-class operations team, • Actively participate in defining the team culture and incorporating it into the operation, • Assess the effectiveness of the team, providing feedback to management, and enforcing disciplinary actions as outlined in the employee handbook and training, • Maintain and oversee the daily break schedule to ensure employees get required breaks and move through assigned positions efficiently, • Manage staff timekeeping system, ensuring that team members are accurately and appropriately clocking in and out for their shifts, • Enforce the dress code, • Jump into any area of the operation as needed, • Complete daily summary reports in a timely and professional manner, • Must be vaccinated against Covid-19, • Must be able to remain in a standing stationary position more than 65% of the time, • Must be able to move about inside the exhibit space, • Must be able to work a minimum of three shifts, one of which must be a weekend day, • Occasionally lifts and moves items / equipment weighing up to 50 pounds, • Exceptional communication skills, • Organized and detail oriented, • Ability to multitask, • Strong leadership skills; ability to lead by example, • Self-Starter and proactive, • Maintain grace under pressure and enjoy working in a fast-paced and fluid environment, • Excellent problem solver with the ability to troubleshoot and come up with creative solutions, • Ability to effectively interface with the public and handle emergency situations in a calm and authoritative manner, • Experienced in customer service, communication, written and interpersonal skills, • High school diploma (or equivalent), some college is preferred (current students welcome to apply), • At least 6 months of supervisory or commensurate leadership experience, • At least one year experience in guest-focused business (retail, restaurant, experiential, hospitality, etc.), • Experience working in the Attractions and Amusement Industry welcomed, • Flexible Schedule Powered by JazzHR yTR0CnzoxW

Job Description As a vital part of the Visitor Services team, the Part Time/Seasonal Visitor Services Ambassador, Floor provides the first impression and the last interaction for visiting guests. The Visitor Services Ambassador maintains and ensures each visitor receives the highest level of customer service set forth by museum practices. This position plays a vital role curating a visitor’s experience by attentively listening, expertly guiding and accurately communicating requested information. The Visitor Services Ambassador will serve as the Museum’s leading representative by demonstrating exceptional customer service skills with a positive attitude and engaging demeanor. By displaying a confident and strong work ethic, the Ambassador will support the entire Visitor Services team as they provide a united enthusiasm for the Museum experience. Their professional and courteous actions will assist the Museum in exceeding the visitor’s expectations by performing the following duties:  Supports all areas of the frontline and public spaces of the museum as directed, including general admission ticketing, reception and information, exhibit flow, audio guide operations, group operations, membership and special events.  Provides a high level of customer service by engaging guests, answering questions, resolving problems and/or referring more difficult problems to a supervisor as necessary to ensure a wonderful experience.  Actively seeks out and engage guests in conversation, using strategies which may include inquiry, personalizing experiences and appropriate humor to provide exceptional guest experiences.  Maintains up-to-date knowledge of daily Museum exhibits, programming, membership benefits, events and operational changes.  Communicates Museum policies and offerings; recommends museum itineraries to visitors.  Provides facts and historical information about museum, ships, equipment, and artifacts, pointing out features of interest and answering questions.  Clearly communicates the mission and message of the Intrepid Museum to guests.  Ushers guests through assigned indoor or outdoor area insuring a smooth, swift flow of traffic.  Move/position barricades and stanchions for crowd control as needed.  Ensures safety and well-being of our Museum guests.  Ensures cleanliness of assigned area, performing general picking up of garbage and informing supervisor of need for additional cleaning.  Coordinate with volunteers, educators, and other Museum staff to provide the best visitor experience.  Attend regular mandatory training sessions.  Performs other duties as required or directed by management. The ideal candidate will have a high school diploma or general education degree (GED). One (1) year or more of related customer service experience in ticketing, crowd control, admissions and interpretation, preferably in an attraction or museum setting. Ability and comfort in speaking in public and directing individuals or groups, express ideas clearly and present information effectively to museum guests, exhibit good judgement, and be able to resolve guest issues independently. Strong attention to detail and organizational skills with the ability to prioritize. Ability to follow direction and adjust to changing policies and procedures, memorize historical and technical information. Must be able to work a flexible schedule, including holidays, evening and weekend days. Fluency in multiple languages is a plus. We offer a competitive salary, and the opportunity to be a part of a very rewarding time in the Museum’s history! Intrepid realizes that it is rare an applicant meets 100% of the qualifications for a given role. If much of this job description describes you, then we encouraged you to apply. Click link below to apply: No phone calls please. The Intrepid Sea, Air & Space Museum is an equal opportunity employer.

Job Description Maiden Home is growing a team of forward-thinking individuals who possess unique strengths and perspectives, an innate ability to inspire their colleagues, and an eagerness to reimagine the world of luxury furnishings. We’re seeking a Head of Client Services to lead and elevate the end-to-end client experience for Maiden Home. This leader will set the standard for our luxury experience across pre-sale consultation, order management, and post-delivery care for our clients and trade partners—ensuring every interaction reflects exceptional taste, precision, and warmth. You’ll report directly to the SVP of Retail & Sales and partner closely with all cross-functional teams (Operations, Sales, Flagship, Marketing, E-Commerce, Product) to deliver a seamless journey that builds loyalty and drives repeat business. What You’ll Own Client Experience Standards & Clienteling • Define the client services model for the Maiden Home clientele, including SLAs, QA, escalation protocols, and quality standards., • Work with SVP of Retail & Sales to design the VIP, trade service tiers and proactive touchpoints throughout the client experience, leading to incremental revenue generation over time., • Establish training and service rituals that reflect the Maiden Home brand., • Design and allocate books of business across the team., • Lead, coach, and develop the Client Services team across channels (email, phone, chat), • Create and facilitate ongoing training programs that develop the teams’ expertise in: product knowledge, design fluency, and luxury etiquette)., • Address performance clearly and decisively, championing a culture of excellence over comfort., • Stay informed and aware of emerging market trends, high-caliber talent, industry best practices, technologies, and platforms., • Oversee the full order lifecycle support: quote-to-order handoff, trade/commercial account support (if applicable), production updates, and delivery readiness., • Drive process improvements to reduce friction, prevent issues, and improve accuracy (order entry, change orders, lead times, claims)., • Build and refine playbooks for complex cases: custom pieces, COM/COL, international shipping, multi-stop deliveries, and installation., • Implement a service recovery framework that protects margins while prioritizing long-term loyalty., • Partner with SVP of Sales & Retail to ensure consistent service standards and hand offs for VIPs, designers, and trade accounts., • Serve as the voice of the client across the business—translating feedback into actionable improvements., • Partner closely with cross-functional teams (Operations, Sales, Flagship, Marketing, E-Commerce, Product) on special projects that create a seamless journey that builds loyalty and drives repeat business., • Collaborate with Product/Design on documentation, care guides, and packaging improvements., • 10+ years in client services/client concierge/VIP clienteling teams at a luxury brand— plus 4+ years leading client-facing teams, • Clear track record of building and scaling high performing teams in a dynamic fashion alongside business growth., • High standards and strong taste level; comfort advising discerning clients and design professionals., • Luxury service mindset (anticipate needs, obsessive follow-through, discretion, • Proven ability to deliver white-glove, high-touch service at scale without compromising quality., • Exceptional communication and judgment—able to handle sensitive escalations and craftsmanship questions with calm authority., • Strong operational and analytical chops: process design, SLA management, ticketing/CRM workflows, and cross-functional execution., • Analytical mindset with the ability to translate metrics into action, • Experience with custom, made-to-order, or complex logistics environments strongly preferred. G4XyxZjfpg

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Senior Manager, Customer Success, the Customer Success Associate (CSA) plays a pivotal role in ensuring the success and satisfaction of our valued customers. Collaborating and partnering with designated Strategic Customer Success Managers, the CSA provides vital support to deliver exceptional service and uphold customer KPIs. This is a full-time, fully remote position on our team. Occasional travel for team events may be required. What you'll do: • Act as a support resource and secondary point of contact for assigned customers, working closely with designated Strategic Customer Success Managers (SAM) to ensure seamless service delivery., • Collaborate with the cross-functional teams to resolve customer issues and ensure a seamless customer and member experience., • Participate actively in customer meetings under the direction of SCSM, coordinating, supporting and addressing customer needs and concerns., • Assist in the creation and maintenance of project management documentation such as Gainsight and Asana Customer Dashboards, ensuring adherence to client deadlines, internal team SLAs, and providing regular updates to SCSM and customers., • Maintain accurate customer information in Spring Health Admin, including detailed notes and auditing to ensure precise setup., • Investigate and resolve member issues, collaborating with SCSM on resolution steps and providing comprehensive, detailed follow up., • Track and maintain all cross-functional dept asks ie. reporting, marketing, invoicing, product/engineering, and clinical support requirements meticulously, ensuring timely delivery to SAM for action., • Compile Quarterly Business Review (QBR) slide decks by extracting data from Looker and other relevant sources, providing insights into customer performance, and contributing to the SCSM's report narrative., • Coordinate the preparation and distribution of member marketing materials, including organizing customer events and attending Spring Virtual Events ., • Building relationships through collaboration across departments, including product, operations, data science, and marketing, to ensure a holistic approach to customer success., • Act as key support of the customer relationship continuity by managing incoming client requests and updates in the account owner's absence, • Assists in coordinating transition planning, documentation, and communication to ensure minimal disruption to the customer support or member experience during account transitions, • Manage open tickets efficiently, ensuring deadlines are met and contributing to reporting updates and enhancements to drive overall team success., • Response & Resolution Time: Acknowledge inquiries within 24 hours and resolve 90% of tickets within SLA., • Accuracy of Customer Records: Ensure 100% accuracy in Spring Health Admin updates., • QBR & Reporting Completion: Deliver 100% of Quarterly Business Review decks on time., • Cross-functional Coordination: Complete 95% of assigned internal requests (marketing, invoicing, product, etc.) within deadlines., • 2+ years of experience in customer-facing roles, preferably in a B2B environment., • Proven experience presenting information to customers and adeptness at receiving and implementing feedback., • Bachelor's degree or equivalent work experience., • Exceptional organizational, presentation, and communication skills, both verbal and written., • Ability to adapt quickly to change, respond promptly to issues, and devise creative solutions., • Self-motivated, team-oriented individual with a strong desire to excel in a dynamic startup environment., • Commitment to continuous personal and professional growth., • Technical proficiency with tools and responsibilities such as SFTP, ticketing systems, project management, and data entry., • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description About LumiMeds LumiMeds is a fast-growing U.S.-based telehealth startup focused on weight management and long-term metabolic health. We are building the next generation of e-commerce and clinical infrastructure from the ground up. As an early-stage company, we move quickly, operate with limited layers, and expect high ownership from every team member. There is no bureaucracy here — decisions happen fast, priorities evolve, and builders thrive. We are a remote-first, globally distributed team that values clarity, accountability, and people who take initiative rather than wait for direction. Operations Manager — AI-First, Customer Support & Systems Location: Remote (India, South America, Europe) Seniority: Manager — Individual Contributor + Team Lead Work Hours: U.S. business hours What We're Building LumiMeds is a high-growth telehealth platform building the operating system for modern virtual care. Our support operation isn't just a team — it's a system. Chat, email, and phone flow into workflows that should run themselves when they can, and escalate to humans only when they must. We don't scale ops by hiring more bodies. We scale by building better systems. That means agents, automations, tooling, and relentless attention to the detail that slips through. The Role We're looking for an Operations Manager who thinks like an engineer. You'll run day-to-day Customer Support alongside our existing team leads — but your real job is figuring out how to remove work from the team, not just manage the work they already have. You'll own: • Customer Support Operations — chat, email, phone performance across a globally distributed team, • AI-Powered Automation — identifying where LLMs and agents can replace manual workflows, • Systems & Tooling — partnering with engineering to design, spec, and build the infrastructure that makes support scale You also use AI tools seriously. You've automated work for yourself. You've written prompts that replaced a recurring task. You can sit with engineers and co-design an agent — not in vague terms, but with clear inputs, outputs, guardrails, and acceptance criteria. The best ops people here are indistinguishable from engineers in systems conversations, and from founders in commercial ones. What You'll Actually Do Run CS performance day to day. Response times, resolution rates, CSAT, escalations — you monitor them, diagnose them, and drive them up. You're hands-on without micromanaging. Leverage AI to solve ops problems at scale. When you see a repeating task, your first instinct is not to document it for the next hire. It's to ask whether a model, an agent, or a workflow automation can handle it — and then build or commission the solution. Work directly with engineers to design systems. You write specs the same way a technical PM does: precise, structured, executable. You can sit in a design conversation with engineering and contribute real requirements, data flows, and edge cases. You can explain to an engineer why an agent needs a fallback without being told. Build and refine SOPs, workflows, and internal tooling. You document what works, kill what doesn't, and version-control the systems that run support. You think of SOPs as living code, not static PDFs. Hire, onboard, coach, and escalate. You still run a team. You support hiring, training, and development for CS staff, and you remain the escalation point for the hardest customer issues. Collaborate cross-functionally. Product, Engineering, Clinical, and Ops all intersect in support. You're the one who sees the pattern first and turns it into a ticket, a spec, or a meeting that matters. Measure everything. Every change you make has a baseline and a target. If you can't tell whether something worked, you didn't design it right. What You'll Own • Support Operations — Chat, email, phone, global distributed team, • KPIs & Quality — Response time, resolution, CSAT, escalation logic, • Workflows & SOPs — Documentation, process design, versioning, • AI Automation — Agents, LLM-driven ticket routing, response drafting, • Internal Tooling — Specs and requirements for support-facing systems, partnered with engineering, • 3–5+ years in Customer Support Operations, Support Management, or an adjacent ops/systems role, • Hands-on AI use — you've automated your own work, built something with an LLM, or designed a prompt/workflow that replaced a manual task, • Strong systems thinking — you can diagnose where a process breaks, not just notice that it did, • Ability to write specs and requirements engineers and AI coding agents can execute with minimal back-and-forth, • Strong grasp of support metrics, ticketing systems, and workflow tools, • Proven experience managing remote or distributed teams, • High attention to detail — both at the ticket level and the systems level, • Comfortable in a high-growth, startup environment, • Excellent written and verbal English, • Experience designing internal tools or partnering closely with engineering teams, • Familiarity with AI tooling (Claude, ChatGPT, Claude Code, Cursor, LangChain, n8n, Zapier, etc.) beyond casual use, • Experience in telehealth, healthcare, SaaS, or other regulated industries, • Working understanding of medicine, prescriptions, pharmacy workflows, or clinical terminology, • Strong logical reasoning — you break problems down, test hypotheses, and think in clear steps, • A side project, automation, or system you can point to and explain in detailWhy LumiMeds, • Hard problems. Global support, regulated environment, real humans on the other end, no room for sloppy., • AI-native from day one. We don't use AI as branding. Our engineers ship with AI coding agents in production. We expect our ops leaders to do the same., • Real scope. You're not managing a queue — you're redesigning how the queue works. If this role sounds like a fit, we'd love to hear from you. Please submit your application in English and ensure your resume reflects relevant experience for the role. This position is open to candidates based in approved locations, depending on the role and business needs. Qualified applicants will be contacted for next steps. LumiMeds is an equal opportunity employer. We hire based on skills, experience, and alignment with our values. Please note: This role requires professional-level English communication and availability to work U.S. business hours.

Job Description JOB DESCRIPTION TITLE: NYC - Retail SalesAssociate DEPARTMENT: Retail REPORTS TO: Retail Sales Supervisor LOCATION: New York, NY HOURS: Part time (<30 hours per week) PAY TYPE: Hourly PAY RATE: $18.00 / hour FLSA STATUS: Non-Exempt (eligible for overtime) About this role ... The Retail Team operates the museum’s retail store - much more than a place just for exciting exhibits, the Museum of Sex also presents a dazzling range of own-brand and third-party products for its patrons. Associates conduct sales transactions, maintain stock and displays, and provide enthusiastic customer service across the store. The museum is building its brand and the retail store is a vital component of that growth. Teamwork is a staple throughout our entire operation. Associates work closely with other department’s staff to create an unforgettable experience for all museum visitors. Retail Associates are managed by a team of Supervisors - all reporting to the Lead Product Manager. We believe in fostering our staff’s abilities to learn and grow on the job. This is a great role to start your career and develop your workplace skills. About the work (Primary Job Responsibilities) … * Associates provide exceptional customer service throughout the museum store, especially with upselling a variety of products and conducting sales transactions. * This position is the first point of contact for visitors and customers, and (within given authority) must meet and exceed the expectations of all guests and meet or exceed service and sales targets. * Associates may also be called upon to assist staff and visitors with directions and information about the museum galleries, amusements, attractions. * Greet and assist all museum guests; effectively handle questions, sales, service, and payments for a variety of museum attractions, amusements, and products in accordance with established museum policies and procedures. * Use initiative and enthusiasm to create exceptional guest experiences * Build sales using various techniques such as add-ons, substitutions, and active listening. * Maintain appearance and functionality of assigned areas: back-of-house facilities, store merchandise, collateral materials, guest queues, ticketing areas, register areas, stock rooms, and related spaces. * Be knowledgeable about the museum, its history, programs, and special events and effectively communicate this information to guests. * Facilitate internal communication, as needed, with critical support departments: Operations, HR, Administration, etc. * Maintain the ability to work nights and weekends and extended schedules during peak periods. Provide availability updates and changes when necessary. * Able to move from place to place which may include standing and/or walking for extended periods of time; lift and carry up to 75 pounds short distances. * Perform additional duties as required. What you might be like … * You are engaging and passionate about providing an exemplary experience for guests, with a smile. * You have a background in retail, sales, and are driven to help people. * You have excellent communication skills, and the ability to speak and connect to people of all kinds. * You are a dependable and friendly individual that enjoys working with a team. * You thrive working in a fast-paced, dynamic environment. * You have the ability to work nights, weekends, and some holidays. * Pertinent backgrounds include: Theater and other forms of Entertainment, Events, Hospitality, Customer Service, and Nightlife. * Multilingual is a plus! * Strong interpersonal skills and the ability to communicate effectively and clearly in stressful situations and maintain a calm demeanor. * Must be a true self-starter and able to execute assignments independently. * Strong work ethic and ability to work effectively as part of a team. * High level of integrity and dependability with a strong sense of urgency and results-orientation. Physical Demands / Work Environment * The physical demands and work environment described in this job description is representative of those that the employee will encounter and are expected to meet to successfully perform the essential functions of the job. * Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this job, the employee is required to stand, walk, sit, talk, listen, and use hands to operate museum exhibits. Vision requirements include close, distance, peripheral vision, depth perception and ability to adjust focus. * The work environment is an indoor, climate-controlled public area of assembly. The noise level varies throughout the venue, some areas are very quiet while others contain reasonably high noise levels. There is ample lighting throughout the venue. There are no hazards and no protective devices worn or used in the office work environment.

Job DescriptionDescription: Do you dream about being part of History and promoting NYC’s most iconic destination for fun? Luna Park in Coney Island is actively recruiting Seasonal Ticketing Team Members. About Us: Central Amusement International Inc. (CAI) is an amusement park development and management company located in New York City. In 2003, CAI developed Victorian Gardens at Wollman Rink in Central Park, and in 2010 developed Luna Park in Coney Island, at the site of the birthplace of the amusement industry. CAI is part of the Zamperla Group, which is the worldwide leader in the manufacturing of amusement rides. Join our dynamic team and make a difference in the guest experience at Luna Park In Coney Island! As a vital team member, your role goes beyond the ordinary- it is about creating a memorable atmosphere for our visitors. As a Tickets Associate, your role involves providing guest services and handling cash or credit transactions for merchandise or services. Location: Luna Park in Coney Island, 1000 Surf Avenue, Brooklyn, NY 11224, USA Job Description: • Embrace a warm and friendly attitude, ensuring every customer feels welcomed and appreciated., • Take charge of greeting guests with a smile, and handling orders and requests., • Ability to process payments with detail and minimal errors and follow cash-handling procedures diligently., • Provide current park information to our guests and knowledgeable on ticket structure and pricing, coupons, promotions, opening and closing times, park rules, park policies, park procedures, park amenities, etc., • Responsible for working in various locations within the park and must be knowledgeable in all assigned workstations., • Master computerized cash registers to ensure smooth and accurate sales transactions., • Collaborate with others and lend a helping hand when needed and as advised by supervisors and/or managers., • Be proactive in identifying and resolving customer requests, creating a positive and seamless experience., • Use effective sales techniques to increase sales transactions and contribute to the overall success of the team., • Maintain impeccable cleanliness and organization in your work area, upholding our commitment to a tidy and inviting environment., • Uphold the highest standards by following all CAI policies and procedures, ensuring a safe and enjoyable experience for everyone.Requirements:, • Previous experience in cash handling or customer service is a plus., • Friendly and approachable demeanor with excellent communication skills., • Ability to engage with guests and create a positive, memorable experience., • Basic math skills for handling transactions and providing change., • Sales-oriented mindset with the ability to upsell products., • Flexibility to work independently and/or as part of a team., • Availability to work various shifts, weekends, holidays, and evenings as needed., • Physical stamina for standing and moving throughout the shift., • Must be outgoing, friendly, courteous, and honest., • Able to work in all weather conditions.

Job DescriptionJoin our team of dedicated Visitor and Member Assistants (VMAs) at the premier Museum of the 20th and 21st Century American Art. We’re looking for two (2) friendly and outgoing people with sales experience to join our team comprised of attentive, empathetic and enthusiastic individuals, eager and committed to promoting the Whitney experience and the benefits of Whitney membership. Visitor and Member Assistants (VMAs) are the customer-facing representatives of the Visitor and Member Experience team. VMAs respond to the needs of members and visitors with a positive attitude, and act as the first point of contact for members by phone, by email, and in person. VMAs are tasked with creating a warm, engaging environment that supports developing audiences and audience experience, allowing the department to grow revenue opportunities and reach revenue goals. They demonstrate excellent customer service standards and sales best practices to promote the benefits of Whitney membership and generate membership sales. VMAs work in the lobby and in the Whitney Information Office, in partnership with Visitor and Member Experience staff to promote membership sales, process admission tickets, and provide member and visitor services in support of the Whitney experience and aligned with admissions and revenue goals. This customer-facing role requires a professional, flexible, and positive demeanor necessary for the Whitney’s diverse community of members and visitors. Responsibilities • Pitch membership to all visitors, including canvassing outdoor admissions line, the Museum lobby and shop, and other public areas of the Museum, as well as by phone in the Whitney Information Office, • Meet sales goals by acquiring new members, • Serve as the first point of contact for Museum members and visitors in the Whitney Information Office, outdoors on the Museum largo, inside the Museum lobby and shop, and in other public areas of the Museum, • Provide excellent customer service to members, prospects, and visitors by adhering to the guidelines provided in the Visitor and Member Experience Principles, • Act as an ambassador for the Museum by promoting offerings like the Whitney Shop, Whitney Membership, Frenchette Bakery at the Whitney, and the overall exhibition program, • Observe all cash management policies and procedures, • Utilize POS ticketing and membership software, customer service ticketing tools and customer relationship manager software., • Efficiently resolve customer service requests, • A minimum of 1-2 years of sales experience in a public-facing service environment, • Friendly, outgoing, and professional attitude, • Must be able to work weekend, holidays, early and evening hours, • Strong sales acumen and cash handling skills, • Interest in public facing customer service interactions, • Ability to develop customer relations, • Excellent communication and empathetic listening skills, • Proficiency in Spanish is preferred; a second language is a plus, • Works well under pressure in a fast-paced environment, • Ability to stand for extended periods of time, including outdoors in all weather conditions, • Previous POS experience and/or CRM database experience a plus, • Working knowledge of a Microsoft Office Suite or comparable software, • Interest in arts and cultural institutions is a plus, • B.A. preferred but not required, • Compensation & Benefits, • This is a part-time position (up to 27 hours per week) with a starting wage of $24.16 an hour, • Admission to world-renowned museums across the city and nationally The Whitney Museum of American Art, founded in 1930 by the artist and philanthropist Gertrude Vanderbilt Whitney, houses the foremost collection of American art from the twentieth and twenty-first centuries. From her vision arose the Whitney Museum of American Art, which has been championing the most innovative art of the United States for 86 years. The core of the Whitney’s mission is to collect, preserve, interpret, and exhibit American art of our time and serve a wide variety of audiences in celebration of the complexity and diversity of art and culture in the United States. Through this mission and a steadfast commitment to artists themselves, the Whitney has long been a powerful force in support of modern and contemporary art and continues to help define what is innovative and influential in American art today. EEO Statement: The Whitney Museum of American Art is an Equal Opportunity Employer. The Museum does not discriminate because of age, sex, religion, race, color, creed, national origin, alienage or citizenship, disability, marital status, pregnancy, partnership status, caregiver status, veteran status, gender (including gender identity), sexual orientation, genetic information, predisposition, or carrier status, arrest or conviction record to the extent required by applicable law, credit history, domestic violence, sexual violence, or stalking victim status, or any other factor prohibited by law. The Museum hires and promotes individuals solely on the basis of their qualifications for the job to be filled. The Museum encourages all qualified candidates to apply for vacant positions at all levels. Powered by JazzHR fLn6JdKuZL

Job DescriptionDescription: Do you dream about being part of History and promoting NYC’s most iconic destination for fun? Luna Park in Coney Island is actively recruiting for Seasonal Finance & Administration (Bank Teller) Team Members. About Us: Central Amusement International Inc. (CAI) is an amusement park development and management company located in New York City. In 2003, CAI developed Victorian Gardens at Wollman Rink in Central Park, and in 2010 developed Luna Park in Coney Island, at the site of the birthplace of the amusement industry. CAI is part of the Zamperla Group, which is the worldwide leader in the manufacturing of amusement rides. As a Bank Teller, you will be responsible for supporting the services of ticketing Cashiers in the park, in the form of dispersing cash in support of services tendered. This role includes balancing banks and drops daily. Location: Luna Park in Coney Island, 1000 Surf Avenue, Brooklyn, NY 11224, USA Job Description: • Provide daily banks to ticketing cashiers following cash handling procedures., • Follow company procedures for creating and closing banks with minimal error and maximum attentiveness while supporting team members., • Embrace a warm and polite approach to customer interactions, embodying the CAI image., • Uphold punctuality, reflecting commitment to the team and guest experience., • Collaborate within the team, offering assistance when needed., • Proactively identify and resolve team member and guest requests, ensuring satisfaction., • Utilize computerized cash registers for seamless sales processing., • Proactively identify and resolve customer requests, ensuring satisfaction., • Maintain cleanliness in work areas, contributing to a welcoming environment., • Fulfill assigned tasks with dedication and attention to detail., • Adhere to all CAI policies and procedures, ensuring a consistent and positive experience.Requirements:, • Previous experience in banking, cash handling or customer service is a plus., • Friendly and approachable demeanor with excellent communication skills., • Ability to engage with guests and create a positive, memorable experience., • Basic math skills for handling transactions and providing change., • Flexibility to work independently and/or as part of a team., • Availability to work various shifts, weekends, holidays, and evenings as needed., • Physical stamina for standing and moving throughout the shift., • Must be outgoing, friendly, courteous, and honest., • Able to work in all weather conditions.