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Job Description About eScribers Established in 2005 by court reporting professionals, eScribers has grown to become the leader in reporting and transcription services for courts and government agencies across the US and UK & Ireland. Our company is private equity backed and growing rapidly worldwide, leading the court reporting market in technology innovations and client services. With customers across the US, UK & Ireland, we currently hold offices in Phoenix, Virginia, Maryland, London, Dublin and Israel. At eScribers we value professionalism, innovative thinking, and collaboration and this is what guides us in all aspects of our day-to-day operations. Come be a part of our growth by joining our outstanding team of professionals! Legal Proofreader (Remote - Contract) We are recruiting legal proofreaders to join our team. This position is ideal for candidates who would like to create their own schedule and work from the comfort of their home, but still want to be part of a community of encouraging, like-minded people. We suggest being able to commit to at least 20 hours per week. General Requirements: • Possess a high school diploma or equivalent, • Typing speed of at least 55 WPM, • Excellent grammar and punctuation skills, • Exceptional listening skills, • Attention to detail is a must, • Windows-based PC running Windows 10 or 11, • Microsoft Word 2013 or newer or Office 365, • Consistent and reliable access to high-speed internet connection You will be part of a team of proofreaders who ensure the integrity of hearing transcripts from courts across the U.S. This includes verifying the accuracy of the audio record as well as adhering to the strict formatting guidelines each jurisdiction requires. This is a fast-paced environment so excellent time management and prioritization skills are critical. Compensation: As an independent contractor you will be compensated on a per-page basis. This is comparable to other professionals in the legal proofreading field. You will submit/approve invoices for the work you complete and will be paid weekly via direct deposit. Onboarding: Candidates selected for this position will be required to undergo an onboarding process that involves completion of required paperwork, computer setup, and familiarizing yourself with the programs you'll be using. Additional information about our onboarding process will be provided to candidates selected for this position. Work is available for new candidates now and on an ongoing basis. Priority for work is given to proofreaders who maintain excellent quality standards in the submission of their assignments.

Job DescriptionCompany Description RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact. Job Description RR Donnelley is adding a Legal Document Specialist to their 3rd Shift team! In this role, we are seeking a Word Processing professional to support time-sensitive project requests by working with a team of individuals across multiple shifts and locations. Candidates must enjoy producing quality work and maintaining a high level of customer satisfaction. Knowledge in legal word/document processing using various legal software, tools, Microsoft Office suite is an added advantage. 3rd Shift Schedule: Sunday - Thursday; 11:00 pm - 7:30 am Responsibilities: • Create, edit and format legal documents to firm specifications using a variety of software applications, • Convert, clean and format documents to/from different file formats, • Create charts, graphs, tables, and spreadsheets as requested, • Create and/or edit Tables of Authorities and Table of Contents, • Perform data entry utilizing various software applications, • Transcribe analog or digital dictation files, • Restore/recover corrupted document files as necessary, • Provide telephone help desk support to troubleshoot application queries, • Complete all assigned jobs by the deadline in an accurate and timely manner, • Handle sensitive and/or confidential documents and information, • Follow established policies and procedures at all times, • Perform additional duties as necessary or assignedQualifications Skills: • Excellent verbal and written communication skills, • Flexibility to work overtime as required, • Ability to work through complex legal document markups and instructions in a timely and accurate manner, • Ability to prioritize various requests and deadlines simultaneously, • Excellent verbal and written communication skills, • Ability to interact with client and team members in a professional and respectful manner at all times, • High school diploma or equivalent required; bachelor's degree with 3+ years experience in legal word processing or document production environment preferred, • Advanced knowledge of MS Office programs including Word, Outlook, Excel and PowerPoint required, • Experience and exposure in any of the legal word processing tasks below, • Creating TOAs, TOCs, inserting automated cross-references, converting PDFs to Word using a variety of software, applying Word styles using macros, troubleshooting problem documents including redlines and documents containing multiple numbering schemes, style separators, cross-references, and other automated fields, • Transcription experience a plus, • Knowledge of legal terminology and legal citations preferred Additional Information The rate of pay for this role at the noted RRD location is $19.19/hour. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts. #GOC #LI-Onsite All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans

Job DescriptionCompany Description RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact. Job Description RR Donnelley is adding a Legal Document Specialist to their 3rd Shift team! In this role, we are seeking a Word Processing professional to support time-sensitive project requests by working with a team of individuals across multiple shifts and locations. Candidates must enjoy producing quality work and maintaining a high level of customer satisfaction. Knowledge in legal word/document processing using various legal software, tools, Microsoft Office suite is an added advantage. 3rd Shift Schedule: Tuesday - Saturday 11:00 p.m. - 7:00 a.m. Responsibilities: • Create, edit and format legal documents to firm specifications using a variety of software applications, • Convert, clean and format documents to/from different file formats, • Create charts, graphs, tables, and spreadsheets as requested, • Create and/or edit Tables of Authorities and Table of Contents, • Perform data entry utilizing various software applications, • Transcribe analog or digital dictation files, • Restore/recover corrupted document files as necessary, • Provide telephone help desk support to troubleshoot application queries, • Complete all assigned jobs by the deadline in an accurate and timely manner, • Handle sensitive and/or confidential documents and information, • Follow established policies and procedures at all times, • Perform additional duties as necessary or assignedQualifications Skills: • Excellent verbal and written communication skills, • Flexibility to work overtime as required, • Ability to work through complex legal document markups and instructions in a timely and accurate manner, • Ability to prioritize various requests and deadlines simultaneously, • Excellent verbal and written communication skills, • Ability to interact with client and team members in a professional and respectful manner at all times, • High school diploma or equivalent required; bachelor's degree with 3+ years experience in legal word processing or document production environment preferred, • Advanced knowledge of MS Office programs including Word, Outlook, Excel and PowerPoint required, • Experience and exposure in any of the legal word processing tasks below, • Creating TOAs, TOCs, inserting automated cross-references, converting PDFs to Word using a variety of software, applying Word styles using macros, troubleshooting problem documents including redlines and documents containing multiple numbering schemes, style separators, cross-references, and other automated fields, • Transcription experience a plus, • Knowledge of legal terminology and legal citations preferred Additional Information The rate of pay for this role at the noted RRD location is $19.19/hour. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts. #GOC #LI-Onsite RRD is an Equal Opportunity Employer, including disability/veterans

Job DescriptionBenefits/Perks • Flexible Scheduling, • Competitive Compensation Responsibilities • Documenting patients visits by taking notes and entering them in the electronic health records system, • Collaborate with colleagues to ensure consistent and comprehensive patient documentation, • Coordinate with doctors to complete and submit medical records, • Communicate professionally with patients, doctors, and healthcare staff, • Complete administrative tasks as requestedQualifications, • High school diploma/GED or equivalent, • Previous experience as a Medical Scribe FAMILY PRACTICE, • Experience with ECW, • Ability to take detailed notes and accurate documentation, • Strong computer and transcription skills, • Ability to adhere to strict confidentiality requirements, • Highly organized with excellent time-management skills, • Ability to work well under pressure

Job Description Job Summary We are seeking a Medical Assistant / Scribe to join our team. In this role, you will gather and document information about clients for their doctors visits. Responsibilities include printing lab reports, completing summaries of treatment sessions, charting doctors appointments, and operating electronic health records. Responsibilities • Signing bonus paid after 6 weeks of uninterrupted, full-time employment., • Retention bonus paid after 90 days of uninterrupted, full-time, employment., • Candidates should be compassionate, kind, professional and energetic., • EMR experience , medication knowledge, good verbal and written communication skills and routine procedure experience a must., • Documenting patients visits by taking notes and entering them in the electronic health records system, • Collaborate with colleagues to ensure consistent and comprehensive patient documentation, • Coordinate with doctor to complete and submit medical records, • Complete medical assisting and administrative tasks as requestedQualifications, • High school diploma/GED or equivalent, • Previous experience as a Medical Scribe or in a similar position, • Ability to take detailed notes and accurate documentation, • Strong computer and transcription skills, • Ability to adhere to strict confidentiality requirements, • Highly organized with excellent time-management skills, • Ability to work well under pressure

Job DescriptionLOOKING FOR ARIZONA RESIDENTS ONLY. State of AZ - Requisition #7495 - AZGAMING - Customer Service Administrator (100% Onsite.) Job Description: • Customer Service Representative serves as the first point of contact for visitors, staff, and external stakeholders, providing administrative, clerical, and exceptional customer service support to ensure efficient front desk and agency operations., • Minimum 2-3 years of Customer Service experience or Front Desk Receptionist or Administrative Assistant experience., • Valid driver's license (required for duties that involve travel or off-site tasks/site visits)., • Proficiency in office software and equipment, including Microsoft Office and Google Suite., • Ability to handle complex customer service situations, including irate or hostile individuals, with professionalism and discretion., • Principles and processes of customer service, including needs assessment, service quality standards, and customer satisfaction evaluation., • Administrative and clerical procedures, including document processing, record management, transcription, and office operations., • Capability to interpret and apply policies with tact and diplomacy., • High standards of confidentiality when handling sensitive information or PII. Preferred Skills: • Minimum 2-3 years' experience with responding to telephone/email inquiries and/or complaints., • Associates Degree

Job Description About eScribers Established in 2005 by court reporting professionals, eScribers has grown to become the leader in reporting and transcription services for courts and government agencies across the US and UK & Ireland. Our company is private equity backed and growing rapidly worldwide, leading the court reporting market in technology innovations and client services. With customers across the US, UK & Ireland, we currently hold offices in Phoenix, Virginia, Maryland, London, Dublin and Israel. At eScribers we value professionalism, innovative thinking, and collaboration and this is what guides us in all aspects of our day-to-day operations. Come be a part of our growth by joining our outstanding team of professionals! Digital Court Reporter - Contractor position eScribers is looking for experienced digital court reporters. SUCCESSFUL COMPLETION OF A TRAINING PROGRAM OR RELEVANT REPORTING EXPERIENCE IS REQUIRED. We are a nationwide court reporting and transcription company. We currently have a need for reporters to appear in-person for local and travel jobs in Seattle and the surrounding regional areas. Remote work is also available. We offer very flexible scheduling and the opportunity to take transcription work (for candidates found suitable based on relevant experience). General Requirements: • Completion of training program OR previous reporting experience, • Must have reporting equipment before being onboarded, • Be legally eligible to work in the United States, • Experience or knowledge of legal proceedings, • High degree of professionalism, • Commit to meeting all deadlines, • Be able to upload and download files and use other basic computer functions, • Have a high-speed internet connection, • Reliable mode of transportation, • Have a current U.S. bank account to receive contract payments You will be an independent contractor and will be compensated on a per project/assignments basis. Compensation will include: • Daily appearance fee, • Travel expenses reimbursed, if necessary, • Commission on copy sales and exhibit handling Additional information about our onboarding process will be provided to candidates selected for this position. Priority for work is given to court reporters who maintain excellent quality standards in the submission of their assignments.

Job Description The below Job Description is intended to describe the general nature and level of work being performed by associates assigned to this job. It is not an exhaustive list of responsibilities, and is subject to changes and exceptions at the discretion of senior management. JOB TITLE: Optometric Office Technician / Medical Office Administrator REPORTS TO: Store General Manager FLSA STATUS: Hourly; Non-Exempt POSITION PURPOSE: The major responsibility of the Optometric Office Technician is to assist the Managing Optometrist in the technical and administrative operation of an optometric practice. The position will interact with patients/customers by delivering an exceptional patient/customer experience, foster patient/customer retention, and promotes outstanding associate/doctor satisfaction. OPTOMETRIC OFFICE TECHNICIAN The Optometric Office Technician plays a key role in the optometric practice. Their duties may include the utilization of computerized medical office software, administrative office procedures, health insurance processing billing and transcription of medical reports. An Optometric Office Technician role may combine skills of a medical office administrator, medical billing and collections, appointment scheduler or medical records clerk and direct patient care. ESSENTIAL DUTIES AND RESPONSIBILITIES: Clinical Duties • Taking patient medical histories, • Preparing patients for examinations, • Administering tests prior to the eye exam, • Assisting doctors during examinations, • Assist with ordering glasses and contact lens supply Administrative Job Duties • Greeting and directing patients, • Answering telephones, • Updating and maintaining Electronic Medical Records, • Obtaining insurance verification and authorization, • Adjust scheduling for priority patients, • Scheduling appointments, • Processing insurance claim forms, • Patient and insurance billing, • Optometric medical billing and coding, • Vision insurance billing and coding, • Accounts receivable and accounts payable, • Bookkeeping TRAVEL REQUIREMENTS: • Ability to provide enthusiastic and concise communication to meet/exceed customer expectations as well as foster positive and results-oriented associate, doctor and host relationships., • Ability to manage priorities through adaptability, willingness to take calculated risks, and follow-up., • Experience with personal computers preferred., • Valid State Driver’s License and State Minimum Insurance coverage., • High school diploma or equivalent, or comparable experience typically achieved with a minimum of 1-2 years in a retail setting.

Job Description Remain a critical part of the legal industry while putting your legal skills to work. We are seeking a tech-savvy individual looking for a career within the legal system to join our team as a Digital Reporter. In this role, you will use high-quality digital audio equipment to capture the verbatim record of a deposition or other legal proceeding. This is a high-demand career that offers flexible schedules, ongoing support & mentorship, & high earning potential. ENTRY-LEVEL - No Experience Required. We provide you with all the support you need to be successful. Digital Reporters (DR)’s are not shorthand reporters or stenographers, and no stenographic tools or training is required. Responsibilities: • Managing the proceedings as an independent arbiter of the record, • Swearing in witnesses and acting as Notary of the State, • Generating a clear and complete recording of the proceeding using high-fidelity audio technology, • Obtain your own digital audio equipment, • Obtain state notary We Offer: • Career in high demand - access to the widest pool of work in the industry - you’ll have opportunities for hybrid assignments across the US & Canada., • Superior Engagement & Support - online community supports our reporters and encourages them to make the most of their contract and earning potential, • FLEXIBLE WORK SCHEDULE – One of the excellent benefits of working as a Digital Reporter is choosing assignments that match your schedule. You set your own hours Apply Today! Company DescriptionAs a qualified digital reporter and independent contractor, you are automatically eligible to accept a variety of assignments of your choosing. Litigation continues to increase nationwide, Veritext is investing in developing the workforce necessary to support the rapidly growing demand for deposition officers - and we'll support you every step of the quick & easy process to becoming eligible to do the job.As a qualified digital reporter and independent contractor, you are automatically eligible to accept a variety of assignments of your choosing.\r\n\r\nLitigation continues to increase nationwide, Veritext is investing in developing the workforce necessary to support the rapidly growing demand for deposition officers - and we'll support you every step of the quick & easy process to becoming eligible to do the job.

Job DescriptionCompany Description RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact. Job Description RR Donnelley is looking to add a Legal Workflow Coordinator to their 3rd Shift team! Shift: Tuesday - Saturday 7:00 a.m. - 3:30 p.m. In this role, you will: • Serve as the primary point of contact for incoming requests to the department for various word processing-related projects such as formatting, proofreading, editing, the styling of documents, printing, and conversion or saving documents to images (PDF), • Coordinate, assign, distribute, prioritize, track and expedite workload to the department, • Interface with requesters to gather detailed information in order to better understand the nature and requirements of assignments, • Analyze requests to determine how tasks should be performed and engage the appropriate resource for completion, • Direct requests to proper resources and coordinate with local and off-site office services, • Assist with proofreading tasks and quality control analysis during heavy volume periods, • Deliver projects within a reasonable, negotiated timeframe Qualifications • Ability to work in a fast-paced environment and meet pressing deadlines, • Ability to produce quality work product, • Minimum typing speed of 60 wpm with 95% accuracy, • Excellent verbal and written communication skills, • Flexibility to work overtime as required, • High school diploma or equivalent required; Bachelor's degree or 2+ years of legal experience preferred, • Advanced knowledge of Microsoft Office Suite, including Excel, PowerPoint, Word, and Outlook, • Experience and exposure to any of the below legal software and applications will be an added advantage: Visio, Phillips Speech Exec, Bighand Digital Dictation, Best Authority, DocXtools, Omnipage, Forte, MacPac, Numbering Assistant, Forms Assistant, Nuance, Workshare Compare, iManage Desksite or Filesite, Adobe Acrobat, Dreamweaver, E-Transcript Bundle Viewer, and Citrix Workspace, • Prior document processing experience in a team environment, • Knowledge of legal terminology preferred but not required, • Transcription experience a plus Additional Information The rate of pay for this role at the noted RRD location is $22.42/hour. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts. #GOC #LI-Onsite All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans

Job Description About eScribers Established in 2005 by court reporting professionals, eScribers has grown to become the leader in reporting and transcription services for courts and government agencies across the US and UK & Ireland. Our company is private equity backed and growing rapidly worldwide, leading the court reporting market in technology innovations and client services. With customers across the US, UK & Ireland, we currently hold offices in Phoenix, Virginia, Maryland, London, Dublin and Israel. At eScribers we value professionalism, innovative thinking, and collaboration and this is what guides us in all aspects of our day-to-day operations. Come be a part of our growth by joining our outstanding team of professionals! Job Title: Remote U.S. Legal Scopist (Independent Contractor) Location: Remote Hours: Flexible, Minimum 20 hours per week Are you an experienced legal transcriptionist or scopist looking for flexible, remote work? Join our dynamic team and enjoy the freedom of setting your own schedule while contributing to a community of like-minded professionals! We are currently seeking detail-oriented, reliable, and skilled Legal Scopists to scope legal documents. This independent contractor position offers the flexibility to work from home but also provides the opportunity to collaborate with a supportive and professional team. Why Join Us? • Work From Anywhere in the U.S.: Enjoy the flexibility of working from home, with the ability to set your own hours., • Be Part of a Supportive Community: Collaborate with fellow scopists who value accuracy, professionalism, and quality., • Transcribe Legal Documents & Recordings: Ensure all transcriptions are accurate, clear, and free from errors., • Scope Legal Materials: Review and edit legal documents, enhancing readability and ensuring compliance with legal standards., • Meet Deadlines: Manage your tasks efficiently to meet deadlines while maintaining high-quality standards., • Confidentiality: Adhere to legal and ethical standards, ensuring all materials are handled with the utmost confidentiality., • Eligibility: Must be authorized to work in the U.S., • Education: High school diploma or equivalent required., • Typing Speed: Minimum of 55 words per minute (WPM) with high accuracy., • Experience: Previous legal transcription or scopist experience is preferred but not required., • Attention to Detail: Must be detail-oriented, able to scope complex legal content accurately., • PC Requirements: Windows 10 or higher., • Internet Connection: Reliable high-speed internet., • Software: Microsoft Word 2013 or newer, or Office 365., • Paid on a per-page basis, consistent with industry standards., • Payments are processed weekly via direct deposit., • Selected candidates will undergo an onboarding process, which includes paperwork, computer setup, and an introduction to the tools and programs you'll be using., • We value quality and reliability—those who consistently produce excellent work will be prioritized for available assignments., • 20+ hours per week minimum commitment preferred.

Job Description Position Overview: The Technical Support Specialist position serves as first point of contact for the customer and provides technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, office productivity and business applications, email, and operating systems. This is a work from home position, however, the applicant must reside in Arizona. Duties and Essential Job Functions: • Knowledge and ability to perform basic Microsoft O365 troubleshooting., • Act as the single point of contact to the customer for all service requests., • Perform triage, problem identification, troubleshooting and resolve or escalate as appropriate per process., • Daily review of open tickets, perform follow up with the requestor based on the SLA and as agreed upon by the ticket owner and user., • Update ticket notes, route misdirected tickets and resolve tickets., • Generate and distribute notifications related to outages and other high-profile events., • Assisting with high priority/escalated issues, workflow processes, procedural questions of account specific policies and procedures., • Keep documentation and wiki up to date and as new knowledge is gained., • Daily tracking of time entry for client-facing and internal time., • Customer follow-up on completed requests., • Participate in on-call rotation., • DYNAMIC SERVICE - We understand each client is unique, we will adapt to meet your priorities based on our relationship and not just a contract., • ENGINEERING INTEGRITY - We build trusting two-way relationships with our clients and deliver on what we say., • CROWD-SOURCE LOYALTY - The entire MyTek team is dedicated to working together for our clients; every Butler is empowered to anticipate and exceed your needs in order to create and cultivate loyalty., • HYPERLINK TO ACHIEVEMENT - MyTek links technology solutions to turn your business dreams into reality., • SOLID STATE ACCOUNTABILITY At MyTek we assume ownership of delivering your technology solutions through unwavering service and execution., • OPEN SOURCE COMPASSION - Regardless of who you interact with at Mytek, you will experience our compassion. We are genuine and truly care about our clients and each other., • GATEWAY TO FUN - When someone connects with MyTek, they connect with a person, not just a script. You receive client experience with a personality. Qualifications: • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • Education and/or Experience: High School Diploma; or 1-2 years related experience; or equivalent combination of education and experience, • Computers and Electronics: Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming., • Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction., • Attendance/Punctuality: Is consistently at work and on time; Ensures work responsibilities are covered when absent., • Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times., • Speaking: Talking to others to convey information effectively., • Clerical: Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology., • Reading Comprehension: Understanding written sentences and paragraphs in work related documents., • Judgment and Decision Making: Considering the relative costs and benefits of potential actions to choose the most appropriate one., • Writing: Communicating effectively in writing as appropriate for the needs of the audience., • Instructing: Teaching others how to do something., • Service Orientation: Actively looking for ways to help people., • Time Management: Managing one's own time and the time of others. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit, talk hear, bend and reach. Specific vision abilities include a normal, corrective vision range; ability to see color and to distinguish letters, numbers and symbols. Consecutive hours spent at a time sitting in front of computer monitor and using keyboard and mouse are required Working Conditions: Contact center environment and work is regularly performed in an indoor office setting. The employee will occasionally work early and late hours to meet time lines, provide off-hour upgrade and maintenance, and respond to emergency situations. NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.