Buscar empleo: 34 ofertas de trabajo de trust and safety en New Haven, CT (septiembre 2025)

Advanced Radiology Consultants

Director of Clinical Operations-SVMC

hace 10 días

Shelton

Job Description Position Summary: Reporting to the Chief Executive Officer, this position manages patient imaging sites and/or specified hospital imaging locations in order to meet quality, productivity, and financial goals; manages selection, training, development and evaluation of all operations and related support staff; ensures optimal work environment for physicians and staff; ensures appropriate facilities, equipment, and other required resources are available to support service delivery goals at the lowest possible cost. As a senior leader, the position must exemplify professionalism, emotional intelligence, leadership, superb problem-solving skills, embrace ambiguity, a motivator of teams, and willing to do whatever is necessary to achieve results. Embraces excellent patient care and team building skills. Essential Job Duties and Responsibilities: 1. Planning • Provides information to physicians and assistance to colleagues responsible for assessment of current and future needs of patients, referring physicians, the practice and clients, • Provides information to physicians and assistance to colleagues responsible for development and evaluation of alternatives to meet those needs, including cost/benefit analyses of alternatives, • Recommending appropriate action plans, • Assists with implementation and monitoring of results of approved action plans on agreed timetable and budget, • Constant focus on strategy development between clinical offices and hospital(s) to improve coordinated alignment. 2. Staffing • Determines appropriate staffing levels for clinical staff team(s), • Selects, orients, guides, develops and evaluates all site supervisors and department managers and other direct reports, • Recommends overall evaluations, salary actions, training opportunities for staff based on job performance and practice needs, • Ensures effective employee relations through appropriate communication, problem resolution and recognition programs., • Monitors productivity, recruitment, retention and manages FTEs to budget. 3. Management of Imaging Offices and Hospital Imaging Department • Leads by example, demonstrating highest standards of professional competence, commitment to the practice, and creativity, • Works with physicians, senior administrators, and Chief Executive Officer to define standards of excellence and quality for all services; ensures that standards are met at a reasonable cost, • Works effectively to avoid and/or eliminate any potential for patient or referring physician dissatisfaction; when complaints occur, responds immediately to investigate and resolve the situation to the complainant’s satisfaction and to develop and implement plans to prevent similar complaints in the future, • Ensures that compliance with all accreditations, regulatory and policy requirements, including employee and patient health and safety, • Researches alternative vendors for products and services required, after approval of recommendations, executes contracts and monitors compliance with terms to achieve expected service levels at lowest possible cost; manages vendor relationships to ensure productive, positive interactions and required results, • Ensures the highest level of patient satisfaction based upon Press Ganey or other survey tools and meets or exceeds company defined goals., • Works with hospital clients to adhere to all contractual obligations, • Actively participates on committees, councils, forums and leadership activities. 4. Financial Management: • Prepares accurate financial analyses and forecasts; manages within approved levels, • Ensures that all financial goals are accomplished, • Ensure adherence to annual budgets and performance standards, • Strong financial acumen 5. Evaluation • Analyzes complex data from multiple sources to determine overall effectiveness of practice operations, • Determines causes of problems or potential problems and/or opportunities for improvement and makes recommendations to address, • Ensures that all staff evaluations completed by subordinate supervisors and managers are fair and accurate 6. Collaboration with other Directors and Managers to accomplish organizational and contractual goals • Participates effectively in management meetings, • Contributes by serving on interdepartmental and hospital task forces and committees, • Provides peer support and assistance to colleagues, • Serves as a leader of the organization and maintains professionalism at all times., • Develop and mentor staff in all aspects of being a successful employee, • Active engagement with all relevant KPIs and other metrics as established. 7. Leadership • Is a tone-setter and effectively communicates accountabilities to all reports., • Leads by example with attention to detail, • A roll-up the sleeves and can-do attitude, • Highly visible leader with an approachable style Knowledge, Skills and Abilities • Proven ability to plan, manage and evaluate delivery of complex medical and related support services to achieve high standards of quality, patient satisfaction, and productivity at reasonable costs., • Working knowledge of principles, practices, and techniques pertaining to, • Radiologic Sciences to direct and evaluate technical staff., • Thorough knowledge of radiology equipment and testing to determine needs and evaluate equipment for purchase. Knowledge of safety requirements to provide instructions and to prevent, recognize and correct hazardous conditions., • Working knowledge of technology solutions for effective support of clinical and related services., • Demonstrated ability to establish and maintain positive, effective working relationships with patients, medical staff, vendors, and the public; solid record of building high performance, high morale employee teams., • Excellent financial management skills, including budget preparation, reporting and management., • Proven ability to gather and analyze significant data and to make recommendations for action based on analysis., • Demonstrated ability to communicate clearly and persuasively, both orally and in writing and to negotiate to achieve “win-win” results for all concerned., • Demonstrated creativity, high energy and results oriented approach to management and leadership., • Working knowledge of Microsoft Office software, EPIC EMR and Sectra PACS., • Knowledge of FDA, ACR, MQSA, NRC, JCAHO regulatory standards. Educational Requirements: • Master’s degree in business or related field required. RT(R) preferred., • Incumbents must be willing to pursue continued professional development in the fields of imaging sciences and managerial and business education., • At least seven years successful senior management experience preferably in health care and radiology., • Additional education and/or experience may be substituted for above criteria at senior management’s discretion. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: • Leadership - Inspires and motivates others to perform well; Gives appropriate recognition to others., • Managing People - Makes self-available to staff; Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills., • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance., • Interpersonal Skills - Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control., • Oral Communication - Listens and gets clarification; Responds well to questions., • Teamwork - Contributes to building a positive team spirit., • Ethics - Treats people with respect; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., • Organizational Support - Follows policies and procedures., • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions., • Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Monitors own work to ensure quality., • Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly., • Adaptability - Adapts to changes in the work environment; Able to deal with frequent change, delays, or unexpected events., • Attendance/Punctuality - Is consistently at work and on time. Physical demands/Working Conditions: Work is performed in both a corporate office environment and a diagnostic imaging office environment. Work may require sitting or standing for long periods of times; also stooping, bending, and stretching for files and supplies are required. Occasionally lifting files or supplies weighing up to 30 pounds. Requires manual dexterity and eye-hand coordination sufficient to operate a keyboard. It will also require knowledge of operating other office equipment as necessary. Contact with patients, interaction with physicians, and office staff is constant. Qualifications: To perform this job successfully, an individual must be able to multi-task and perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job. Work Smart, Live Well: The success of Advanced Radiology is earned every day through our dedication to quality patient care and continual improvement of the patient experience. Our success allows us to enjoy a wide range of benefits designed to support and enhance our lives, both at work and at home. Health Benefits: • Medical and Prescription Drug Coverage, • Dental Coverage, • Vision Coverage, • Health Savings Account (HSA) with Matching Employer Contribution Additional Benefits: • Generous Paid Time Off (PTO), • Paid Holidays, • 401(k) Plan with Employer Contribution, • Annual Profit-Sharing Plan Contribution, • Paid Opt-Out Benefit Option, • Basic Life and Accident Insurance Advanced Radiology is an Equal Opportunity Employer, offering outstanding compensation and benefits plans designed to reward and retain exceptional employees. Apply today and join our team of dedicated and caring professionals!

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