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Job Description About impact.com impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results. Your Role at impact.com: As a Software Engineer, you'll be the champion of performance and stability for our impact.com SaaS platform. Working closely with various engineering squads, you'll ensure features meet strict performance and error rate benchmarks. This collaborative role involves implementing comprehensive observability features to proactively identify and resolve issues. Ultimately, your mission is to guarantee exceptional platform reliability and global uptime. You'll be an expert in building, configuring, troubleshooting, and supporting complex systems, with a deep understanding of all technical layers. A relentless focus on quality and customer satisfaction. What You'll Do: • Become an expert of our observability tools, such as Elastic APM, Splunk, Logic Monitor, Grafana. Build and enhance monitoring and alerting solutions with these tools to ensure we are aware of the health of customer-facing product features, • Leverage data analyst tools such as DataBricks, Python, Machine Learning, Anomaly Detection to merge and augment observability datasets, • Ensure performance and metrics of our product features are within acceptable thresholds. Examples include: response latency, cpu and memory consumption, cloud costs, error rates, uptime, • Analyze and understand client-generated workloads - ensure resource consumption is consistent with their contract (e.g. Enterprise clients generate larger requests than Small Businesses, not the other way around)., • Configure alerts and document associated run books when thresholds are exceeded, • Drive and contribute to root-cause analysis when issues are identified, • Troubleshoot across the entire stack: hardware, software, database, network, applications, customer-generated workloads, • This role will have a particular focus on database performance and query optimization, • Remediations may include software or database optimizations, changes to rate limit configurations, or client outreach to reduce heavy requests., • Identify targets for optimization, and collaborate with appropriate teams and stakeholders to ensure issues are resolved, • Analyze platform usage data to calculate costs generated by customers using our platform, inform capacity planning decisions, and find area for improvementWhat You Bring:, • Solid understanding of systems and application design., • Experience building and using observability features with tools such as ElasticSearch, Grafana, LogicMonitor, Splunk., • Experience database monitoring and SQL tuning, • Proficient in at least one high-level programming language (Python, SQL) and shell scripting., • Ability to prioritize tasks and work independently., • Ability to adapt and focus on the simplest, most efficient and reliable solutions. Benefits and Perks: At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance. • Medical, Dental, and Vision insurance, • Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled, • Flexible spending accounts and 401(k), • Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life., • Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health., • A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval., • Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses., • Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver. #LI-Hybrid

Job Description About impact.com: impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results. Your Role at impact.com: As a Customer Solutions Specialist, you will be an impact.com platform expert enabled to provide world-class customer support. You will assist our clients on how to best use our platform to manage their Partnerships Channel. Engage with a wide range of clients (from small publishers to multinational brands) via our in-app live chat and ticket system. Collaborate within your team and with other teams across the globe using a selection of tools to craft solutions to clients' issues. Your daily role will be to provide support for account setup, platform usage as well as finance questions. You will have the opportunity to troubleshoot technical issues and the ability to escalate to other teams where applicable. Your curiosity and drive will be needed to continuously learn about impact.com's platform and our clients' partnership marketing efforts. The Customer Solutions team is part of the broader Customer Engineering team, whose responsibility is to ensure a high-quality user experience and drive user retention. Our global Customer Solutions team comprises Customer Solutions Specialists who provide 24/5 product support coverage while continuously finding ways to improve our user experience and operational efficiencies. What You'll Do: • Provide world-class client support during US EST hours, ensuring timely and effective responses to all client needs., • Act as the first point of contact for clients, diagnosing and resolving platform issues through in-app chat and ticket systems., • Investigate and troubleshoot user challenges by replicating client experiences, testing features, and identifying root causes., • Collaborate with cross-functional teams to enhance client satisfaction and continuously improve platform performance., • Partner with senior team members to drive operational efficiencies, streamline workflows, and ensure alignment across teams., • 2+ years of experience in Front-End Web Development or Technical Customer Support, ideally within a SaaS environment., • Strong technical troubleshooting skills and a proven ability to simplify complex issues for non-technical users., • A solid understanding of the Affiliate Marketing ecosystem and how businesses use digital platforms to drive growth., • Comfortable working with tools and concepts like APIs, FTP, SQL, JavaScript, and HTML., • Analytical mindset with the ability to interpret data and uncover actionable insights., • Excellent communication skills — you can translate technical details into clear, engaging explanations., • Highly organized and detail-oriented, able to manage priorities and deliver high-quality support under pressure., • A customer-first approach — you advocate for client needs and care deeply about delivering an exceptional experience. Benefits and Perks: At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance. • Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life., • Medical Aid and Provident Fund, • Group schemes with Discovery & Bonitas for medical aid, • Group scheme with Momentum for provident fund, • Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health., • A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval., • Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses., • Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver., • Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses., • Fitness Club Reimbursement #LI-Columbus_Hybrid

Job DescriptionDescription: Center Medical Director – Primary Care Outpatient COMPENSATION: $280,000-$300,000, OTE $350,000+ RELOCATION PACKAGE OFFERED We are a physician-led and mission-driven, primary care organization, is currently one of the most successful full- provider, transforming care of the neediest population. Our mission is to honor seniors with affordable VIP care that delivers better health. In order to achieve our vision and deliver our mission, we need the best primary care providers and clinical leaders that are seeking to fulfill purpose and personal opportunity and join the team. Transportation is provided to patients that need it at no charge. Role: • Salary: Base $280,000-$300,000, • Hours: Monday – Friday work schedule; Clinic Hours 7:30a – 5:00p (last patient is scheduled at 4:15), • Work/Life Balance, • Small Patient Panel – 60-90 patients’ max, • Manage PCP’s and NP’s, • Patient Population: Seniors with 3-5 chronic diseases, • Value Based Care Center Medical Director Training: • PCP Black Belt Training and PCP Essentials, • Medical Director and Center Operations, • Leadership Pathways Program, • Medical Economics and Center Financial Performance, • Sales and Growth Benefits: • Paid Time Off -33 days, • Comprehensive Benefit Package, • Partnership (No buy-in), • Health, Dental, Vision and supplemental benefits plans for the provider in their family, • 401K – 5.5% match, • $3,500 + 1 week, • Relocation Clinic offers: • Inhouse Consulting Specialist: Cardiology, Podiatry and more, • Holistic Health Services: Acupuncture, Tai Chi, Yoga and Nutrition, • Door to Door Transportation for our patients (Uber/Lyft) Requirements: • Board Certified in: FM, IM or Geriatric Medicine, • Clear/ Active Medical License in state of employment, • Education: MD or DO in Internal Medicine, Family Medicine, Geriatrics, or a related specialty., • Experience: At least 1 year of clinical experience in a geriatric or family practice setting. Leadership experience preferred, • Skills: Strong leadership, communication, and analytical skills., • Proficiency in Microsoft Office and the ability to travel locally and occasionally regionally.

Job DescriptionOur Company: At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you! impact.com, the world's leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company's powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com's technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L'Oreal, Fanatics and Levi's, visit . The Company: At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you! impact.com, the world's leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company's powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com's technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L'Oreal, and Fanatics visit . Your Role: The Senior Manager, Global Payroll will oversee payroll operations across the NAM, EMEA, and APAC regions, providing leadership, structure, and consistency to ensure timely and accurate payroll delivery worldwide. This role is accountable for aligning processes, fostering team development, and driving operational excellence across regions. What You'll Do: • Oversee and manage payroll operations across NAM, EMEA, and APAC regions., • Provide regional managers with guidance on escalations, process improvements, and the implementation of uniform and complete payroll procedures., • Monitor and report on payroll metrics to assess health, progress, and accuracy in each region., • Mentor and develop regional payroll managers and their teams across time zones., • Partner with cross-functional stakeholders, including Treasury, Human Resources, Accounting, and Incentive Compensation teams, to ensure seamless payroll integration and operation., • Identify and implement best practices for payroll operations globally., • 5+ years of experience managing payroll operations, with at least 3 years in a global leadership capacity., • Demonstrated expertise in payroll compliance, processes, and systems across multiple regions., • Strong leadership skills with the ability to manage and mentor teams across diverse geographies and time zones., • In-depth understanding of accounting principles, financial statements, and the ability to reconcile payroll with financial records. Accounting-specific experience or educational background., • Excellent communication, problem-solving, and stakeholder management skills., • Proficiency with global payroll systems and relevant software., • Experience implementing global payroll process improvements and technology solutions., • Professional certification such as CPP (Certified Payroll Professional) or equivalent., • Background working in a multi-national corporate environment. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant, along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Benefits (Perks): • Medical, Dental and Vision insurance, • Unlimited responsible PTO, • Flexible work hours, • Parental Leave, • Technology Stipend, • Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled., • Flexible spending accounts and 401(k), • An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes! #LI_Columbus

Job Description Center Clinical Medical Director Primary Care Outpatient Columbus, OH COMPENSATION: $280-$300k base + Bonus and Partnership We are a physician-led and mission-driven, primary care organization, is currently one of the most successful full- provider, transforming care of the neediest population. Our mission is to honor seniors with affordable VIP care that delivers better health. In order to achieve our vision and deliver our mission, we need the best primary care providers and clinical leaders that are seeking to fulfill purpose and personal opportunity and join the team. Transportation is provided to patients that need it at no charge. Role: • Salary: Base $280,000-$300,000, • Hours: Monday Friday work schedule; Clinic Hours 7:30a 5:00p (last patient is scheduled at 4:15), • Work/Life Balance, • Small Patient Panel 225 patients max, • Manage PCPs and NPs, • Patient Population: Seniors with 3-5 chronic diseases, • Value Based Care Center Medical Director Training: • PCP Black Belt Training and PCP Essentials, • Medical Director and Center Operations, • Leadership Pathways Program, • Medical Economics and Center Financial Performance, • Sales and Growth Benefits: • Paid Time Off -33 days, • Comprehensive Benefit Package, • Partnership (No buy-in), • Health, Dental, Vision and supplemental benefits plans for the provider in their family, • 401K 5.5% match, • $3,500 + 1 week, • Relocation Clinic offers: • Inhouse Consulting Specialist: Cardiology, Podiatry and more, • Holistic Health Services: Acupuncture, Tai Chi, Yoga and Nutrition, • Door to Door Transportation for our patients (Uber/Lyft) Requirements: • Board Certified/Board Eligible in: FM, IM or Geriatric Medicine, • Education: MD or DO in Internal Medicine, Family Medicine, Geriatrics, or a related specialty., • Experience: At least 1 year of clinical experience in a geriatric or family practice setting. Leadership experience preferred

Job Description Role Title: Manager, Customer Solutions About impact.com impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results. Your Role at impact.com: impact.com's global support organization is launching a brand new team in our Columbus office. You will be the first support manager in Columbus, overseeing a new team of agents. Our global support team handles all customer queries for the thousands of brands and millions of partners in the impact.com ecosystem. We are responsible for making interactions with impact.com a delight across all surfaces. We help users navigate the platform and address any issues that arise, acting as the voice of the customer and providing critical input to our product & engineering teams. The global team spans the US, South Africa, Singapore, Malaysia, Japan, and Australia, supporting customers worldwide. Working in the team requires technical aptitude, curiosity, and a genuine passion for service and delivering memorable customer experiences. Great candidates embody those values, along with meticulous attention to detail and the ability to handle customers in every state of mind (from extremely happy to extremely unhappy). Our business is scaling rapidly, and how we support our customers is at the heart of what we do. Come join us and help build the future of this team. Work in our Columbus office is in-office three days a week, in one of two assigned shifts (8:00 a.m. - 5:00 p.m. or 10:00 a.m. - 7:00 p.m.). As the team grows, and the need arises for another manager, you may request your preferred shift. What You'll Do: • Lead, mentor, and inspire a brand new team of ten Support Specialists, fostering a culture of excellence, collaboration, and continuous improvement., • Manage day-to-day operations of the Columbus support team, ensuring the team meets and exceeds key performance indicators (KPIs) for customer satisfaction, response times, and ticket resolution., • Serve as the primary escalation point for complex or sensitive customer issues, providing expert guidance and ensuring swift, satisfactory resolutions., • Develop your team through regular coaching, performance reviews, and career pathing to build a highly skilled and motivated support organization., • Champion the voice-of-the-customer, consolidating team feedback and data to provide strategic insights to Product, Engineering, and other cross-functional partners., • Build and refine the team's operational processes and workflows from the ground up, driving efficiency and ensuring a seamless global support experience., • Proven experience in customer support management, preferably within a SaaS or technology company. A track record of regularly meeting and exceeding KPIs., • Strong leadership and team management skills, with proven success in building and developing high-performing teams., • Deep expertise in customer support operations, including managing escalations, analyzing performance metrics, and improving processes., • A builder's mindset and strong internal motivation, with the enthusiasm to establish a new team and define its culture and success., • Affiliate & Partnerships Industry Fundamentals Certification (Free by PXA) Salary Range: $90,000 - $110,000 per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Benefits and Perks: At impact.com, we believe that when you're happy and fulfilled, you do your best work. That's why we've built a benefits package that supports your well-being, growth, and work-life balance. • Medical, Dental, and Vision insurance, • Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled, • Flexible spending accounts and 401(k), • Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life., • Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health., • A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval., • Investing in Your Growth: We're committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses., • Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver. #LI_Columbus,Ohio_Hybrid

Job Description Advance Your Career as a Commercial Refrigeration Technician – Join Our Ohio Team! Are you a skilled refrigeration technician looking for a better opportunity? Want to join a growing team that values your experience, invests in your growth, and rewards your performance? We’re Hiring in Ohio! frēijē engineered solutions is looking for top-performing, motivated technicians to join our commercial refrigeration service team. What You’ll Do: * Diagnose, repair, and maintain a variety of commercial refrigeration systems * Perform routine and preventative maintenance to maximize equipment performance * Respond to service calls and emergencies with professionalism and urgency * Keep accurate service records and ensure a clean, safe work environment * Represent the frēijē brand with pride and integrity What You Bring: * Minimum 1 year of experience in commercial refrigeration (or strong willingness to learn fast) * Solid troubleshooting and technical skills * Strong communication and customer service mindset * Valid driver’s license and clean driving record * EPA Certification preferred Why frēijē? * Top Pay for top talent * Sign-On Bonus to get started right * Career Growth: We promote from within and provide clear paths to leadership and specialization * Ongoing Training & Development: Stay sharp with the latest tools, tech, and support * Full Benefits Package: Health insurance, PTO, and more What Sets Us Apart – Our Core Values: Gluey – You’re someone others want to work with Lead From Your Seat – You take ownership, no matter your title Uber Customer Centric – You do what it takes to “wow” customers and teammates Endeavor to be Great – You strive to grow daily and deliver excellent work Requirements: * Must pass drug and background screening * 2+ years HVAC experience in commercial/industrial settings preferred * EPA Universal Refrigerant License * HVAC trade school certification preferred * Ability to lift 50+ lbs, use ladders, and access crawlspaces/attics * Ability to train and support teammates a plus Ready to be part of a company where you matter, your skills are valued, and there’s room to grow? Apply today and take the next step in your career with frēijē engineered solutions. We are an equal opportunity employer committed to building a diverse and inclusive workforce. Powered by JazzHR 9Ym01ADumf

Center Medical Director Primary Care Outpatient Columbus, OHCOMPENSATION: $280,000-$300,000 + Bonus Total comp. well over $300,000We are a physician-led and mission-driven, primary care organization, is currently one of the most successful full- provider, transforming care of the neediest population. Our mission is to honor seniors with affordable VIP care that delivers better health. In order to achieve our vision and deliver our mission, we need the best primary care providers and clinical leaders that are seeking to fulfill purpose and personal opportunity and join the team. Transportation is provided to patients that need it at no charge.Role:Salary: Base $280,000-$300,000Hours: Monday Friday work schedule; Clinic Hours 7:30a 5:00p (last patient is scheduled at 4:15)Work/Life BalanceSmall Patient Panel 60-90 patients maxManage PCPs and NPs Center Medical Director Training:PCP Black Belt Training and PCP EssentialsMedical Director and Center OperationsChenMed Leadership Pathways ProgramMedical Economics and Center Financial PerformanceSales and GrowthBenefits:Paid Time Off -33 days Comprehensive Benefit PackagePartnership (No buy-in)Health, Dental, Vision and supplemental benefits plans for the provider in their family401K 5.5% match$3,500 + 1 weekRelocationClinic offers:Inhouse Consulting Specialist: Cardiology, Podiatry and moreHolistic Health Services: Acupuncture, Tai Chi, Yoga and NutritionDoor to Door Transportation for our patients (Uber/Lyft)Requirements:Board Certified/Board Eligible in: FM, IM or Geriatric MedicineEducation: MD or DO in Internal Medicine, Family Medicine, Geriatrics, or a related specialty. Experience: At least 1 year of clinical experience in a geriatric or family practice setting. Leadership experience preferredSkills: Strong leadership, communication, and analytical skills. Proficiency in Microsoft Office and the ability to travel locally and occasionally regionally.For more information contact: Stephen Kanfer 954 _ 263 _5115