Warehouse Supervisor (Bilingual Mandarin)
4 days ago
Savannah
Business-level proficiency in Mandarin is required for this role due to the nature of the position, which involves frequent direct communication with Mandarin-speaking customers/clients. This language skill is essential to effectively understand their needs, address inquiries, and provide support. Location: Savannah, GA Employment Type: Full-time Salary: $55k to $70k Key Responsibilities: (We will assign different supervisors to oversee various tasks, with on-the-job training provided through a rotational approach) • Supervise operations of DSPs, ensuring compliance with company standards., • Develop and enforce quality assurance protocols., • Monitor performance and drive continuous improvement., • Oversee third-party warehouse activities for consistency and reliability., • Conduct daily control meetings and performance reviews., • Recruit qualified DSPs and provide onboarding., • Design training to improve service quality., • Oversee regional fleet operations, task distribution, and cost control., • Manage in-house and outsourced vehicle resources., • Continuously optimize collection models and processes., • Coordinate with internal teams and external partners., • Handle daily operations and emergency responses. Requirements • Bachelor’s degree or equivalent, • Minimum 1 year in last-mile or 3PL warehousing and logistics related experiences., • Strong leadership, analytical, and decision-making skills., • Able to perform under pressure in fast-paced environments.