Lifestyle Coordinator
hace 10 días
Orlando
Job DescriptionDescription: Join our Team! Leland Management is seeking a Lifestyle Coordinator for one of its communities in the Orlando, FL area. Join our team to learn why the Orlando Business Journal has named us one of Central Florida’s Best Places to Work for 14 consecutive years, including winning first place in our category for 2021! The position is full-time (Monday through Friday from 9:00am to 5:00pm with occasional nights and weekends) with a competitive salary and excellent benefits. Position Summary The Lifestyle Coordinator is responsible for creating, coordinating, and executing high-quality social, educational, fitness, enrichment, and community-building programs for residents. This role fosters community engagement by planning innovative activities, supporting resident-led groups, and ensuring superior customer service. The position also supports administrative functions, communications, and event planning to enhance the overall resident experience. Essential Responsibilities: Activity & Event Planning • Plan, organize, and execute a full calendar of activities, programs, and community events—on and off property—including holiday events, themed parties, fitness programs, movie nights, clubs, and more., • Conduct resident interest assessments, surveys, and questionnaires to ensure programming meets community needs., • Keep events fresh, innovative, and well-attended through creative planning and engagement efforts., • Assist the Entertainment/Events Committee (or Lifestyle Committee) with coordination, purchasing, and program support., • Participate in activities and events, when possible, to support residents and volunteers., • Train, schedule, and coordinate volunteers to support events, activities, and clubs., • Assist with interviewing and recommending qualified instructors and facilitators. Communications & Marketing • Create, design, and publish monthly event calendars and the lifestyle newsletter., • Develop flyers, promotional materials, and messaging for events and programs; post and maintain information on bulletin boards, digital screens, and the Association website., • Contribute lifestyle updates for newsletters, social media, and website content., • Take high-quality event photos for marketing, social media, and archives., • Maintain accurate attendance and participation records to support future planning and budgeting. Resident Engagement & Customer Service • Serve as a warm, professional, daily point of contact for residents; greet all visitors and respond promptly to inquiries., • Anticipate resident needs and follow through on questions, concerns, and service issues in a friendly and effective manner., • Maintain strong relationships with local vendors, performers, sponsors, and businesses to enhance programming., • Coordinate new-resident welcome meetings and assess lifestyle interests. Facility, Logistics & Operational Support • Coordinate the use of rental rooms and club meeting spaces; manage the community facility rental program., • Set up and break down multipurpose spaces for meetings, clubs, and events., • Maintain lifestyle storage areas, supplies, décor, and event equipment in an organized manner., • Support administrative office functions by assisting with phones, resident questions, and general HOA procedures when needed. Budgeting & Financial Responsibilities • Contribute to the development of the lifestyle budget., • Monitor lifestyle expenditures to ensure adherence to budget guidelines., • Solicit and secure sponsorships, advertising partnerships, and funding opportunities with local businesses., • Process invoices for events, vendors, and sponsorships; submit to the CAM for approval., • Maintain inventory of lifestyle supplies and assets., • Provide regular reports to the Board (monthly) and to the Lifestyle/Events Committee (quarterly). Or as needed. Administrative & Compliance Support • Answer phone calls and emails professionally and within a 24-hour turnaround., • Crosstrain on administrative tasks, HOA rules, and office procedures to assist other departments as needed., • Upload and maintain event contracts and rental agreements on the website., • Primarily operates in a professional office environment., • Requires flexibility to work daytime, nighttime, and weekend hours depending on event schedules., • Must be able to lift, move, and set up tables, chairs, décor, and event materials as needed.