2nd Shift Direct Care (Floating)
25 days ago
Chicopee
Job Description As a Floating Residential Support Specialist, you will provide a supportive and safe environment in community residential settings within MHA’s ICL (Integrated Community Living) department. This role involves traveling to different program locations based on staffing needs, offering flexibility and consistent support across the department. You will help foster growth, independence, and community engagement for individuals who have experienced a brain injury resulting in physical limitations, mental health, and/or cognitive challenges. Your role requires professionalism and collaboration with team members in alignment with MHA’s Core Values—Respect, Integrity, and Compassion—while adhering to organizational policies, program funding guidelines, and applicable regulatory standards. MAP (Medication Administration Program) certification is required prior to starting in this position. If not already certified, candidates must complete CPI (Crisis Prevention Intervention) certification within 90 days of hire. Open Shift:Tuesday through Saturday 3pm-11pm (40h) Essential Functions Participant Support and Advocacy • Engage with participants respectfully and encouragingly to promote self-esteem and empowerment., • Assist, teach, or monitor participants in personal care, meal preparation, household maintenance, shopping, and other daily living tasks., • Adjust support based on participant needs, including personal care up to total care, transfers, and mobility assistance., • Facilitate community engagement by supporting access to social organizations, public transportation, counseling, educational institutions, and other resources., • Teach self-advocacy skills and serve as a liaison with healthcare providers, family members, and other relevant parties., • Assist with financial matters, including money management training, budgeting, and banking, while maintaining proper documentation of expenditures., • Support community integration by facilitating participation in recreational and social activities., • Assess individual abilities, interests, and needs to contribute to their Individual Service Plan (ISP) and document progress., • Respond appropriately to emergencies, including medical and crisis situations, while maintaining communication with supervisory personnel., • Report and document incidents of participant abuse or neglect as required by agency and regulatory guidelines., • Assist with medical coordination, appointment scheduling, and medication administration in accordance with MAP standards., • Complete all required program documentation accurately and within established timelines., • Maintain daily logs, data collection records, and shift exchange reports, including money and medication counts., • Report concerns or incidents to supervisory personnel promptly and document them accordingly., • Maintain a safe workplace environment by identifying and addressing hazards and following established safety policies., • Be flexible with scheduling and prepared to cover shifts as needed due to operational demands., • Actively participate in team meetings, supervision sessions, and professional development opportunities., • Attend required training sessions and maintain certifications, including MAP, CPR, and First Aid., • Valid driver’s license, sufficient automobile insurance, an acceptable driving record, and access to a reliable vehicle during working hours., • Must be MAP certified., • Complete CPI certification within 90 days, if not already certified., • Ability to work independently, manage time effectively, prioritize tasks, and collaborate with a team., • Strong communication, organizational, and computer skills., • Adaptability to participants' changing needs., • Patience, compassion, and strong interpersonal skills., • Ability to pass and maintain certifications in medication administration (MAP), CPR, and First Aid., • High school diploma or GED required; college degree in human services or a related field preferred., • Ability to speak, hear, and smell, as well as kneel, sit, push, pull, reach, climb, grasp, type, and write., • Exposure to inclement weather, vehicles, blood-borne pathogens, and computer screens., • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (403B, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Long Term Disability