Business Systems Analyst with Payments
1 day ago
Pittsburgh
We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets. Our challenge We are seeking a detail-oriented and analytical Business Systems Analyst with a strong background in payments processing to join our team. The ideal candidate will be responsible for analyzing, enhancing, and supporting our payment systems and merchant onboarding processes. Experience with merchant onboarding is preferred, helping ensure seamless integrations and onboarding experiences for our merchants. Additional Information* The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Dallas, TX/Pittsburgh, PA is $100k - $110k/year & benefits (see below). The Role Responsibilities: • Analyze business requirements related to payment processing and merchant onboarding., • Collaborate with cross-functional teams including product, engineering, compliance, and sales to translate business needs into technical solutions., • Define, document, and communicate system requirements and workflows., • Support the development and implementation of payment systems and merchant onboarding processes., • Conduct system testing, user acceptance testing, and provide support during deployment., • Troubleshoot and resolve issues related to payment transactions and merchant onboarding., • Provide ongoing support and training for end-users., • Stay updated on industry trends, payment regulations, and emerging technologies., • Facilitate communication between technical teams and business stakeholders to ensure system integrity and performance. Requirements: • Proven experience as a Business Systems Analyst or similar role within the payments industry., • Strong understanding of payment processing systems, APIs, and financial regulations., • Experience with merchant onboarding workflows and platforms., • Excellent analytical, problem-solving, and communication skills., • Ability to manage multiple projects and deadlines effectively., • Bachelor’s degree in Information Technology, Business, Finance, or related field. Preferred Skills: • Certifications in Business Analysis (CBAP, CCBA) or Payments (e.g., PCI DSS)., • Experience with specific payment platforms or gateways (e.g., Stripe, PayPal, Adyen)., • Knowledge of compliance standards and security protocols related to payments. We offer: • A highly competitive compensation and benefits package., • A multinational organization with 58 offices in 21 countries and the possibility to work abroad., • 10 days of paid annual leave (plus sick leave and national holidays)., • Maternity & paternity leave plans., • A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region)., • Retirement savings plans., • A higher education certification policy., • Commuter benefits (varies by region)., • Extensive training opportunities, focused on skills, substantive knowledge, and personal development., • On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses., • Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups., • Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms., • A flat and approachable organization., • A truly diverse, fun-loving, and global work culture. S YNECHRON’S DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.