Job Description As an IT Business Analyst at Shyam Holdings, you will play a crucial role in bridging the gap between business needs and technological solutions. You will work closely with stakeholders from various departments to understand their requirements, analyse processes, and recommend innovative solutions to enhance efficiency and achieve organizational goals. Your analytical skills and technical expertise will be pivotal in translating business requirements into actionable development plans. Responsibilities Liaises with internal/external clients in order to analyse business procedures, clarify client’s requirements and to define the scope of existing software, hardware and network provision; Undertakes feasibility studies for major IT developments incorporating costs and benefits, and presents proposals to clients; Communicates the impact of emerging technologies to clients and advises upon the potential introduction of such technology; Provides advice and assistance in the procurement, provision, delivery, installation, maintenance and use of IT systems and their environments; Examines existing business models and flows of data and designs functional specifications and test plans for new systems in order to meet client’s needs; Researches, analyses, evaluates and monitors network infrastructure and performance; Works closely with clients to implement new systems; Provide advice and assistance on the various IT applications and systems utilized within the organization; Qualifications: Bachelor's degree in Business Administration, Information Technology, or a related field. Proven experience as a Business Analyst in the IT industry. Strong analytical, problem-solving, and critical thinking skills. Excellent communication and interpersonal skills. Knowledge of database management, system integration, and software development life cycle (SDLC). Benefits Company pension Gym membership Entitle for Annual Bonuses Work from home Schedule: Monday to Friday Work Location: In general, you will be working from home but should be prepared to travel to various customer locations from time to time and work at client sites on demand. This may at times require one to stay away from home.
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