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Senior Operations Manager 12 month maternity cover c£110k London based, hybrid An experienced Senior Operations Manager role supporting Account Management within a global specialty insurance environment, providing strategic operational support to a market-facing team during a period of change. You will play a key role in improving coordination and embedding foundational processes that enable the team to operate more effectively. The Account Management team sits at the center of market engagement, building long-term relationships with key external partners and industry stakeholders. The team works closely with senior leaders across the organisation, coordinating with multiple internal functions and sharing insights to support strategic priorities and effective market collaboration. Responsibilities • Provide strategic direction for account management operations, leading a team delivering operational support and ensuring clear objectives and development opportunities., • Define and implement an operational excellence framework across the function, ensuring effective processes, tools, communication, technology and ways of working are in place., • Coordinate account management activity and cross-functional teams across operational workflows, ensuring delivery to agreed timelines and quality standards., • Act as a central point of contact for operational coordination, logistics, process improvements and delivery support across multiple teams., • Support senior leadership to identify bottlenecks, triage risks and progress priority initiatives., • Embed a culture of continuous improvement across operational processes supporting the account management function., • Support and streamline team operations including documentation, internal reporting and knowledge sharing., • Track key actions, proactively escalate issues and support effective decision-making., • Maintain documentation for core processes and provide guidance and training to support team understanding and adoption., • Provide ad-hoc operational and strategic support to senior leadership as required. Skills & Capabilities • Strategic thinking with the ability to manage a broad network of internal and external stakeholders., • Experience leading and developing teams delivering operational support., • Strong project management capability with experience delivering change within complex, matrix environments., • Excellent stakeholder engagement and relationship-building skills., • Ability to prioritise competing demands across multiple initiatives and operational processes., • Experience developing delivery plans, tracking progress and supporting benefits realisation., • Strong influencing and communication skills, including engagement with senior stakeholders., • Ability to analyse and interpret both quantitative and qualitative information. Knowledge • Understanding of the global insurance or financial services sector, • Best practice operational processes and frameworks associated with change and transformation, • Governance and controls frameworks within regulated environments (desirable), • Risk management processes Experience • Experience within insurance, reinsurance or broader financial services, • Senior stakeholder engagement and influencing experience, • Leading teams delivering operational and strategic priorities, • Project planning and delivery, including implementation and adoption, • Applying operational excellence principles to business processes, • Managing multiple initiatives simultaneously within complex environments, • Supporting transformation initiatives within fast-paced organisations, • Experience implementing technology solutions and supporting system change, • Microsoft Office suite (PowerPoint, Excel, Word), • SharePoint or similar collaboration platforms, • Experience developing cross-functional processes and frameworks

Serve as the Azure architecture SME, positioning our platform within Azure-centric environments. Senior technical sales role driving Azure-based AI platform adoption. You’ll act as the Azure/AI subject-matter expert in an overlay capacity, partnering with account teams to win complex platform deal

*Hybrid Working: 3 days in the London Office About the Company This organisation is focused on supporting students as they transition into the workplace by providing innovative digital tools, content, and resources. Their mission centres on helping individuals explore career options, build confidence, and develop the skills needed to succeed. They work closely with employers, educational institutions, and industry partners to create meaningful connections between students and career opportunities, ensuring the right fit for both candidates and organisations. About the Product & Team The business offers a specialised SaaS platform designed to support early careers recruitment at scale. The system brings together multiple functions, including applicant tracking, candidate engagement, assessment management, and pre-hire development tools. Built with high-volume recruitment in mind, the platform is used by leading graduate and early talent teams across multiple regions. Its flexible configuration allows organisations to tailor workflows while delivering a seamless and engaging candidate experience. The Customer Success function operates across multiple UK locations and plays a key role in supporting global clients. The team is responsible for implementation, ongoing optimisation, and ensuring customers gain maximum value from the platform. The Role As a Customer Success Manager, you will take ownership of onboarding new clients and supporting platform relaunches. This includes configuring the system to meet specific client needs, guiding implementation, and delivering training to ensure successful adoption. You will act as a trusted partner to clients, combining technical expertise with strong relationship management to help them achieve their recruitment goals. A key focus of the role is delivering a high-quality customer experience and driving satisfaction. You will also contribute to business growth by supporting pre-sales activity and product demonstrations where required. Key Responsibilities • Build a deep understanding of the platform and its capabilities to advise clients effectively, • Configure and customise the system in line with client requirements, • Lead onboarding and relaunch projects from planning through to delivery, • Maintain clear and consistent communication with stakeholders throughout projects, • Develop strong, long-term client relationships, • Identify opportunities to improve platform usage and recommend enhancements, • Document and investigate technical issues, working closely with product and engineering teams to resolve them, • Support internal teams with more complex technical queries when needed, • Deliver training sessions and create user-friendly documentation and resources, • Showcase platform functionality through demos and presentations for both existing and prospective clients, • Contribute insights and feedback to help shape future product development Success Measures • High levels of customer satisfaction and engagement, • Smooth and efficient onboarding and implementation processes, • Strong adoption of platform features across client accounts, • Effective collaboration across internal and external stakeholders, • Clear documentation and resolution of technical issues About You • Strong communication and relationship-building skills, • Highly organised with the ability to manage multiple priorities, • Technically confident and quick to learn new systems, • Solutions-focused, with the ability to investigate and resolve challenges independently, • Comfortable explaining complex concepts in a clear and simple way, • Professional, adaptable, and proactive in approach Experience & Skills • Degree in a relevant field or equivalent practical experience within a SaaS, technical, or recruitment environment, • Experience working with software implementations or onboarding processes is advantageous, • Familiarity with early careers or high-volume recruitment is a plus, • Experience documenting processes or technical requirements is beneficial Additional Information • Full-time, permanent position (Monday to Friday), • Standard probation period applies, • Employment is subject to background screening in line with company policies If you would like to find out more - please apply now!

External Title: Process Architect (Nuclear) Location: Hybrid – London About Vulcain Engineering Vulcain Engineering, an international engineering consultancy, supports global industrial leaders in their transition to a more responsible and sustainable future. We support our customers in the design, construction, commissioning and operation of their complex infrastructure projects that will shape the world of tomorrow. With operations in 17 countries and employing over 6,000 staff worldwide, our business responds to the needs of our clients by delivering high-value engineering expertise tailored to our clients’ most complex challenges. In the UK, we have a key focus in the Nuclear sector, contributing to ground breaking projects, such as Hinkley Point C (HPC) and Sizewell C (SZC) The Position: Process Architect (Nuclear) As a Process Architect, you will be central to developing and delivering strong management frameworks. Working closely with senior leaders, you’ll use your expertise to design streamlined, effective processes that reflect industry best practice—particularly regarding site and operational safety. Your strong communication skills will enable you to engage stakeholders at every stage, ensuring a smooth journey from initial design through to full implementation. Some of the main responsibilities of the Process Architect will include: • Lead process improvement initiatives by partnering with management and project stakeholders, ensuring coordinated and seamless delivery., • Ensure all improvement activities remain strategically aligned with wider organisational goals., • Develop comprehensive project plans outlining objectives, milestones, and resource requirements to support clear and transparent communication., • Evaluate the effectiveness of ongoing process improvement initiatives and recommend enhancements to drive continual optimisation., • Work closely with stakeholders to document Level 3–4 As‑Is and To‑Be business processes, applying BPMN best‑practice methodologies and using them selectively where they add value., • Collaborate with Process Leads and SMEs to design higher‑level Level 1–2 End‑to‑End Value Stream Maps., • Facilitate and lead procedure development workshops, conducting process walkthroughs to secure stakeholder approval and sign-off., • Provide expert coaching to procedure authors, SMEs, and project leaders to ensure alignment with process, safety, compliance, and quality standards., • Demonstrate strong organisational skills, consistently prioritising work to meet and exceed agreed deadlines., • Deliver clear, accurate, and high‑quality documentation and process models across multiple projects. Preferred Profile: Alongside a commitment to our values of Care & Compassion, Performance, Team Spirit, and Inclusiveness, we are looking for individuals who can bring the following: • Strong background in process improvement methodologies, including Lean and Six Sigma., • Advanced organisational abilities, supported by proficiency with Microsoft Office, Teams, and other productivity tools., • Proven capability to identify, manage, and integrate interfaces across multiple organisational functions., • Solid understanding of process‑modelling standards and modern design techniques., • Extensive experience in business process analysis and design, applying structured methodologies to drive efficiency., • Skilled in BPMN‑based modelling tools such as ARIS, Orbus, and Microsoft Visio., • Effective leadership skills with the ability to champion change, influence outcomes, and build strong stakeholder engagement., • Reside locally to London or be prepared to relocate, as this permanent role does not include travel expense coverage. Please note that visa sponsorship is not guaranteed and is assessed on a case-by-case basis, depending on role criticality and project needs. Many of our UK projects require high-level security clearance, meaning we can often only consider candidates with an existing, indefinite right to work in the UK. Exceptionally, we may consider visa sponsorship for applicants with niche experience aligned to our core work (e.g. EPR/nuclear new build). Remuneration & Benefits: We offer a competitive salary tailored to your experience and background. Whether you're earlier in your career or bring more senior-level expertise, we encourage you to apply if this role aligns with your skills, or if you're open to discussing other opportunities within this discipline. We also offer a benefits package, both standard and enhanced, which is designed to support your wellbeing, development, and financial future, including: • 25 Days Annual Leave + Bank Holidays, with the ability to swap bank holidays for cultural or religious celebrations, • Matched Pension Scheme, • Enhanced Maternity, Paternity, Adoption and Neonatal Care Leave, • Employee Referral Scheme, • Private Medical & Dental Insurance, • Electric Vehicle Scheme, • Cycle to Work Scheme, • Training & Development, including additional qualifications and accreditations relevant to your role, • Travel Insurance – for both business and personal travel, • Employee Assistance Programme Why join us? At Vulcain Engineering, we offer more than just a job, we offer a rewarding career with endless opportunities for growth and development. You'll be part of a talented team of professionals working on exciting and meaningful projects and making a real impact to the nuclear industry. We offer a dynamic and collaborative work environment where your talents are valued, and your contributions are recognised. Join us in shaping the future of the nuclear industry and driving innovation to new heights. If you are ready to take on new challenges and unlock your full potential, we invite you to apply for our position. Equal Opportunities: Vulcain Engineering UK is an equal opportunities employer. We are committed to creating a diverse and inclusive workplace where everyone is valued and respected. We welcome applications from all individuals, regardless of background, and do not discriminate based on age, gender, disability, ethnicity, religion, sexual orientation, or any other protected characteristic. If you require any reasonable adjustments during the recruitment process, please let us know, and we will be happy to accommodate your needs. We appreciate every application. However, due to the volume we receive, we’re only able to contact candidates who are shortlisted for this role or who may be a strong fit for future opportunities.

Head of Data Governance Charity Up to £75,000 London This is a rare opportunity to shape data governance for a truly global organisation. You will set the direction, build influence across a complex landscape, and elevate how data drives decision making and impact. If you are looking for a role where your work directly improves outcomes for people around the world, this stands out. The Company They are a large, mission‑driven international organisation operating in over 100 countries and employing more than 10,000 people. Data, digital, and analytics have become central to how they deliver impact, with a modernised, commercially minded leadership team drawn from top‑tier consulting and digital transformation backgrounds. With new investment and a stronger enterprise data vision, they are building the governance foundations needed to drive consistency, trust, and smarter decision‑making globally. The Role As Head of Data Governance, you will be the business owner for data governance across the organisation. You will • Define and embed enterprise‑wide data governance practices, standards, and accountabilities., • Lead data stewardship networks and guide business teams on definitions, data quality, and ownership., • Improve data availability, ensuring teams can access consistent, well‑documented data for reporting and analytics., • Chair forums that bring together product owners and analytics communities to align priorities and share best practice., • Drive adoption of data governance across diverse functions, influencing senior stakeholders and navigating complexity., • Work closely with technology teams to ensure business and technical requirements meet effectively., • Operate as both strategist and hands‑on leader, given the lean team structure. Your Skills and Experience You will bring • Strong experience designing and implementing data governance frameworks within complex organisations., • Expertise in data quality, metadata management, data stewardship, and defining business‑ready data., • Confidence working with reporting and analytics tools such as Tableau, Power BI, or similar., • Experience influencing and partnering with senior stakeholders across multiple business areas., • Ability to simplify complex concepts and facilitate cross‑functional forums., • A balance of strategic mindset and willingness to get into the detail when needed., • Comfort operating with limited resources and driving momentum through influence.

Job Title: Lean Delivery Manager Role Overview The Lean Delivery Manager supports the Head of Operational Strategy & Change in scoping opportunities, deploying transformation initiatives, and measuring benefits across core business functions. This role is responsible for planning and executing end-to-end transformation initiatives within a business unit, delivering sustainable improvements aligned to strategic objectives. Acting as a trusted partner, the Lean Delivery Manager works closely with stakeholders to understand processes, assess performance, and identify continuous improvement opportunities. The role also serves as an ambassador for Lean principles, ensuring they are embedded across the organisation to deliver lasting value for both customers and business operations. Key Responsibilities • Lead the deployment of Lean transformation initiatives, including continuous improvement practices and routines, • Define current and future state processes, including implementation plans and expected value/impact of changes, • Build strong partnerships with Business Unit leaders to understand priorities and integrate improvement strategies, • Apply Lean and problem-solving tools to generate insights, identify solutions, and drive standardisation, • Deliver agreed performance objectives and ensure alignment with initiative charters, • Ensure consistent and successful application of Lean standards across initiatives, • Facilitate training sessions and problem-solving workshops with senior stakeholders and teams, • Coach leaders at all levels on continuous improvement practices, including leadership routines and behaviours, • Provide regular updates and reporting to senior leadership on progress and outcomes, • Support teams in identifying, prioritising, and realising measurable benefits, • Drive adoption and sustainability of Lean methodologies across value streams and functions Skills & Competencies • Strong attention to detail with a focus on delivering high-quality outputs, • Self-motivated, proactive, and results-driven, • Excellent communication and presentation skills, with experience engaging senior stakeholders, • Strong organisational and time management skills, • Analytical mindset with the ability to interpret data and measure performance, • Ability to manage changing priorities and make sound decisions in complex environments, • Capable of multitasking while maintaining focus on key objectives, • Practical experience applying Lean tools and methodologies, including:, • Process mapping, • Data analysis, • Root cause analysis, • Performance management frameworks, • Proficiency in project and programme management Qualifications • Degree preferred, • Lean or Continuous Improvement certification (e.g. Green Belt, Lean Competency System), • Project or Programme Management certification (e.g. PRINCE2, Scrum Master, AgilePM) Experience • Minimum 5 years’ experience as a Lean practitioner with a proven track record in delivering change, • Experience within Financial Services, with understanding of operational management practices, • Demonstrated success in developing and implementing Lean or continuous improvement initiatives, • Experience as a Lean or Process Improvement leader, ideally within a regulated or complex business environment

At Ardmore, we deliver some of London’s most ambitious residential, commercial and hotel projects. We are looking for a Head of Legal to lead our in-house Legal team, providing practical and commercially focused advice across a broad range of construction and business matters. This is a senior leadership opportunity for an experienced construction lawyer who enjoys working closely with operational and commercial teams in a fast-paced environment. The role is focused on leading and developing the legal team, acting as a trusted point of escalation for the business, and ensuring Ardmore has reliable, high-quality legal support across the full project lifecycle. The Role: Reporting into senior leadership, you will oversee the in-house Legal team, including senior solicitors, junior solicitors, paralegals and other legal professionals. You will play a key role in supporting the business on legal risk, contracts, disputes and governance, while ensuring the team is well-managed, well-supported and aligned with business needs. What You’ll Be Involved In: • Leading, mentoring and developing the in-house Legal team, • Acting as a senior point of contact and escalation for legal and contractual issues across the business, • Supporting the Board, senior management and project teams with practical and commercially focused legal advice, • Overseeing the review, negotiation and management of construction contracts and related documents, • Supporting the business on a range of legal and risk matters across the full project lifecycle, • Overseeing disputes and claims across the Group, including adjudication, mediation, arbitration and litigation, • Managing external solicitors, counsel and other advisers where required, • Ensuring robust legal processes, governance and contract administration standards are in place, • Helping drive consistency, best practice and continuous improvement across the legal function, • Providing training and guidance to colleagues and supporting the development of the wider team What We’re Looking For: You will be a qualified solicitor with strong construction law experience gained in private practice and/or in-house. You will also bring: • Proven experience leading, managing or mentoring legal teams, • Strong experience across non-contentious and contentious construction matters, • Good knowledge of construction contracts and associated legal documentation, • The ability to provide clear, balanced and commercially aware legal guidance across a broad range of issues, • Confidence working closely with senior stakeholders across a complex business, • Strong judgement, communication and stakeholder management skills, • A practical, supportive and solutions-led approach Why Join Ardmore? This is an opportunity to lead and shape an in-house legal function within a leading construction business, where you will play a key role in supporting the business, developing the legal team and helping ensure Ardmore continues to receive pragmatic, reliable and commercially focused legal support. What We’re Looking For: • Qualified solicitor with a background in construction law, and with substantial experience in the construction industry., • Proven track record of advising senior management on legal and compliance issues., • In-depth knowledge of English construction law, the key forms of dispute resolution (including adjudication), and corporate governance., • Strong negotiation skills, with experience in handling complex construction contracts and managing disputes., • Strategic thinker with the ability to balance legal risks with commercial objectives., • Experience in managing and developing a legal team., • Excellent communication skills, with the ability to convey complex legal matters to colleagues., • Strong leadership, decision-making, and problem-solving skills. Example of Company Benefits: • Medical Cover (Most pre-existing conditions are covered), • Competitive Maternity, Adoption & Paternity Pay scheme, • Competitive holiday allowances, starting with 25 + bank holidays and going up to 29 days + Bank holidays (dependant on length of service), Day off on your birthday also included!, • Competitive pension scheme to help you for when you retire, • Life Assurance (Paying 4* your salary depending on level) -, • Relevant professional membership fees paid and continued support with your professional growth and Learning., • Generous Staff referral scheme, paying up to £3,500, • The opportunity to save up to 25% on your bike via the Cycle to work scheme, • Discounts on 100's of retailers and Gyms Further Information About the Role Kindly be aware that this advertisement for our job vacancy may not encompass all assigned duties, responsibilities, or aspects of the role described. It is subject to potential amendments at the sole discretion of Ardmore. For a full role profile, please contact me directly at Equal Opportunities Ardmore are an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender, reassignment, religion or belief, marital status, or pregnancy or maternity. Reasonable adjustments We would like you to perform at your best at every stage of our recruitment process. Please contact us using if you require any reasonable adjustments to complete your application. Candidate Privacy Notice As part of our recruitment process for all roles including employees, consultants and subcontractors, we collect and process personal data relating to job candidates and potential candidates. We explain how we use personal information in the Candidate privacy notice. To view our Candidate privacy notice please visit the Ardmore Group website > Working for us > privacy notice.

CONTRACT ROLE: 6 - 12 Months A leading global premium drinks business is looking for an Operational Excellence Manager. This is a high-impact role supporting the Managing Director and senior leadership team to drive strategic initiatives, improve organisational effectiveness and enhance commercial execution across the region. This role sits at the centre of the business, partnering closely with commercial, finance, supply chain and category teams to improve processes, strengthen planning capabilities and drive operational performance. Key Responsibilities Strategic & Leadership Team Support • Partner with the Managing Director and regional leadership team to prioritise and drive strategic initiatives., • Provide analytical and operational support across key business workstreams., • Facilitate leadership planning cycles, including annual and mid-term strategic planning., • Lead initiatives to improve planning, reporting and performance measurement across the region., • Identify inefficiencies and implement process improvements to drive agility and productivity., • Work with regional teams and IT to implement new systems and automated ways of working., • Partner with Sales, Finance and Marketing leaders to strengthen Sales & Business Planning processes., • Improve commercial tools, reporting and execution standards across the organisation., • Support the rollout and optimisation of commercial systems and trade investment processes., • Act as a key link between commercial teams and the supply chain to ensure operational alignment. What We’re Looking For • Bachelor’s degree in Business or related discipline., • 4+ years’ experience in FMCG or branded consumer products, ideally within commercial, strategy or finance roles., • Strong business acumen with exposure to P&L performance., • Proven experience delivering cross-functional projects or transformation initiatives., • Excellent analytical, organisational and communication skills., • Ability to influence stakeholders across a matrixed organisation. Why This Role? This is a high-visibility position offering exposure to senior leadership and the opportunity to shape how a leading drinks business operates across Northwest Europe. You’ll play a key role in improving organisational performance while working in a dynamic and fast-moving consumer brand environment. Apply today! Email: We look forward to your application for this exciting opportunity. The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy.

Support the development of legal operations, including contract lifecycle management and adoption of legal technology tools. The Role Reporting to the Head of Legal, the successful candidate will lead negotiations on complex commercial and technology agreements while partnering closely with senior s

Childcare Lawyer Full-time hours Permanent Contract Hybrid Working Arrangement! £52,269 - £57,495 per annum + Market Forces Supplement £5,178 Sellick Partnership are excited to be exclusively recruiting for a permanent Childcare Lawyer to join a supportive and sociable Legal Team with a local council within the London area. Our client is seeking a fully qualified lawyer who has experience in Childcare Law, preferably from a local authority setting but they are open to applicants from private practice who want to transfer their skills. The role can be worked on a hybrid working basis, and the desired candidate will be expected to attend the office in Catford twice a week. The successful Childcare Lawyer will carry a caseload of care cases, advocacy is available but not required. The Childcare Lawyer joining this team will enjoy the following benefits: • Fantastic training and development opportunities, • Local Government pension scheme, • Bike loan and season tickets, • Significant discounts in local cafes, shops and restaurants, • Discounted gym membership, • Generous maternity, paternity and adoption leave, • Supportive staff networks, • Flexible working Interested in applying for the Childcare Lawyer role? This is a brilliant opportunity for an experienced Childcare Lawyer to join a Legal Team with a great reputation. Our client is looking for candidates who are very experienced, ideally with a local government background, the successful candidate must be a qualified lawyer with at least 3 years PQE (Barrister, Solicitor or CILEx), and must hold a current practising certificate. Diversity Our fantastic client is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at ___ The Council reserves the right to close adverts early if there is a large response.

ISS is looking for a Business Change Analyst to support the successful delivery of organisational transformation across the UK&I business. Business Change Analyst | 12-Month FTC | Hybrid – London. Support and coordinate a business-wide Change Network to drive engagement and adoption.

Company Description Publicis Media harnesses the power of modern media through leading agency brands Dysrupt, Infinite Roar, Publicis Collective, Publicis Health Media, Spark Foundry, Starcom and Zenith, as well as global accelerator PMX; immersive experience group PMCI and access to integrated platform-based technologies and offerings from CJ, Epsilon and Influential. A key business solution of Publicis Groupe, Publicis Media’s digital-first, data-driven global solutions deliver client value and drive growth in a platform-powered world. It is present in over 100 countries with over 23,000 employees worldwide. The Team The Investment & Accountability (I&A) team is a key pillar within Publicis Media Exchange (PMX), responsible for ensuring media productivity commitments for global clients. The team works across all media channels, including TV, digital, social, print, and out-of-home, and collaborates closely with local Publicis offices worldwide, client procurement teams, and media auditors. Their role is crucial in delivering cost efficiencies, quality ad placements, and strong ROI, which directly impacts both client relationships and agency revenue. The Role As a Senior Investment Executive, you’ll play a key role in Publicis Groupe’s Investment & Accountability (I&A) team, ensuring global advertisers receive best-in-class media performance. You’ll work closely with international teams to track, analyse, and report on media buying efficiency across all media types, including TV, Digital, Social, and Print. You’ll collaborate with local Publicis offices worldwide, procurement teams, and media auditors to guarantee contractually agreed media productivity commitments are met. You’ll also develop and refine data reporting processes, contribute to new business pitches, and gain exposure to senior stakeholders within Publicis. What you'll do: Manage Global Media Investment Performance • Support Investment Managers in delivering media buying commitments to international clients, • Analyze performance vs. KPIs and ensure compliance with contractual agreements, • Liaise with procurement teams and external auditors to ensure compliance and performance accuracy, • Participate in internal and external meetings to track and discuss media buying performance, • Collect, process, and analyze large media investment datasets, • Create high-quality reports and presentations to showcase performance insights, • Develop and implement templates for media investment tracking, • Support internal projects, new business pitches, and efficiency improvements, • Identify trends and insights to enhance future media investments What we're looking for: • Experience in one of the following: Media Agency Buying or Investment department, Media Auditor, Media Owner sales department, • Strong knowledge of media metrics (e.g., CPM, CPC, CTR, GRP)., • Proficiency in Microsoft Excel and PowerPoint, • Analytical mindset with strong numerical skills and attention to detail, • Excellent communication and stakeholder management skills, • Ability to manage multiple projects in a fast-paced environment, • Strong English language skills Benefits: In the UK, alongside the core benefits such as Pension, Life Assurance, Private Medical, and Income Protection Plan, we also offer: • WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year., • REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care., • HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching., • FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave., • FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment., • GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Publicis Groupe operates a hybrid working pattern with full time employees being office-based four days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the ___ which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups). #LI-NP1

We are Analysys Mason – the award-winning global management consulting firm helping clients to make and act on the decisions that steer their progress and connect our world. Specialising in technology, telecoms, media and space sectors, we provide bespoke transformation, value creation, transaction, strategy and regulation and policy consulting, combined with research and insights. We help clients navigate complex transformation journeys, always shaping the next. Since 1985, our team has expanded to 400+ professionals across 17 offices in 13 countries and our experts have taken on work in over 140 countries, making us a truly global company. Our vision is to be the leading authority and catalyst for digital change, connectivity and inclusion. We are committed to a sustainable, connected future – contributing to a world where technology delivers for all. Our London transformation and value creation team is scaling their capabilities across the technology, consumer, telecoms, and media sectors. Their work compliments Analysys Mason’s award-winning transaction-advisory offerings, positioning us as the global consulting partner of choice across the entire Transact-to-Transform lifecycle for our clients. Job Description Extending our transformation and value creation (TVC) services across different sectors is a crucial part of our growth strategy, as we aim to provide clients with comprehensive access to our full range of expert capabilities. As a Senior Consultant, you will play a key part in contributing to Analysys Mason’s global growth. Under the guidance of our TVC Practice Lead, Oli Barnett, you will work alongside a highly motivated leadership team responsible for the growth of the practice, shaping and mentoring your career and the future of Analysys Mason. You will work on complex and strategic projects for clients, partnering with them throughout the entire lifecycle. Acting as a bridge between Analysys Mason and our clients, you will support the delivery of value-led outcomes that meet our clients’ high standards and expectations. Our projects are diverse, and your focus could include value creation, operating model design, operational excellence, revenue growth, and cost and margin optimisation. Our culture is highly collaborative and team-oriented, and our people enjoy a hybrid work model, balancing client proximity, the convenience of remote work, while enjoying team spirit through work in our offices. Your day-to-day responsibilities will include: • Helping clients navigate major transformation and strategic change programmes., • Developing a deep sector knowledge and building your profile as an industry expert., • Building strong working relationships with team members and developing a depth of knowledge in defined areas of work., • Working on a diverse range of client engagement types across a range of sectors and geographies., • Helping to develop intellectual capital around expert topic areas to support client delivery and sales., • Contributing to proposal creation and client meetings to support the growth of the company. Qualifications We recognise and celebrate the fact that not everybody is the same, and we value the diversity of backgrounds and skillsets you will add to our team. Senior Consultants are critical members of our project teams, having a clear impact on the company growth and the development of our team of experts. This role is ideal for someone with an entrepreneurial spirit, seeking autonomy and the chance to make an impact on a growing team, on leading clients and on the market. This is why, as a minimum, you need: • consulting experience, delivering transformation engagements for clients across various technology, telecoms, and media sectors, • experience in target operating model design, operational excellence, enterprise value creation, or programme recovery and turnaround. Additional Information On top of an exciting opportunity, we offer many attractive benefits, including: • annual bonus, • 25 days of annual leave, • employer pension contribution, • enhanced maternity leave, • enhanced family leave (paternity, adoption, shared, etc), • private health and dental care, • mental wellbeing app, • flexible working, • your birthday off, • stepped career progression, • continuous training for professional and personal development, • career coaching programmes, • volunteering days, • Cycle-to-work scheme We are proud to be an equal-opportunities employer and ensure fair work practices for all our employees, clients, candidates and other associated persons. Our values are: Excellence | We are passionate and aspire to be the industry benchmark. Partnership | We are one team, and we inspire, motivate and coach each other. Innovation | We are problem-solvers, and we do not shy away from a challenge. Integrity | We treat people with dignity and respect. Empowerment | We motivate, inspire and train our people to be the best they can be.

Blue Legal is partnering with a leading UK accountancy and business advisory firm, seeking a CRM Product Manager to join their Sales and Marketing team. The CRM Product Manager will oversee performance management, drive CRM adoption, and ensure data quality to support business development efforts. W

Business Analyst - Smart Building- Office Relocation - 12 Month FTC- London (Hybrid 3 days a week in the office) - £75k Pro rata. My client based in London is recruiting for a Business Analyst to join the team for a 12 month FTC. The Business Analyst will lead best-practice adoption, ensuring strat

Senior Technical Support Manager (Global Director) Core & Digital Banking | SaaS & Cloud Platforms Own Platform Resilience. Lead Global Support Transformation. 📍 Location: London 🆔 ANKH ID: 233 Why This Role Matters This is a global leadership role at the heart of a cloud-enabled banking platform, where customer trust, platform resilience, and operational excellence directly impact revenue, reputation, and long-term growth. As Senior Technical Support Manager, you will own the evolution of a worldwide support organization supporting mission-critical core and digital banking platforms. Your mandate is not just to “run support”, but to transform how support operates in a SaaS-first, always-on banking environment. This role is ideal for a senior leader who wants enterprise-scale influence, visibility at executive level, and ownership of one of the most critical functions in a modern fintech. The Opportunity Our client is a global fintech innovator delivering core and digital banking solutions to banks across multiple regions. As the platform footprint and SaaS adoption continue to scale, the Support function is being repositioned as a strategic capability, not a reactive one. You will lead this shift — redefining operating models, strengthening governance, and ensuring customers experience reliability, transparency, and confidence at scale. What You Will Own • Global ownership of incident, problem, and escalation management across enterprise banking customers, • Team Leadership of a Global Team of 30+, • Leadership of the transition to a cloud-first, SaaS-aligned support model, including tooling, processes, and engagement frameworks, • Executive-level communication and ownership during critical platform events, acting as the senior escalation authority, • Operational governance covering SLAs, regulatory compliance, security, and data-privacy requirements, • Build, scale, and lead a high-performing global support organisation, including strategic expansion of the Lisbon hub, • Oversight of implementation-to-support transitions, ensuring Day-2 readiness and knowledge continuity, • Deep collaboration with Product, Engineering, IT, and Services to improve root-cause resolution and platform stability, • Introduction of automation, AI, and proactive monitoring to reduce incident volume and resolution time, • Continuous improvement of global support standards, metrics, and customer experience, • Representation of Support in senior leadership forums, influencing roadmap and investment decisions What Makes You a Strong Fit • 10+ years in senior technical customer support or service leadership roles, ideally within banking or financial technology, • Proven experience leading global, distributed teams in complex, regulated environments, • Strong understanding of on-premise and SaaS/cloud support operating models, • Demonstrated success driving operational transformation, not just steady-state operations, • Deep experience with incident management, escalation governance, and executive communication, • Ability to operate calmly and decisively in high-urgency, high-visibility situations, • Strong stakeholder management skills across Product, Engineering, and Commercial leadership, • Willingness to work across time zones and travel occasionally Relevant Technology & Industry Exposure Experience supporting platforms or services from vendors such as: Temenos, Mambu, Backbase, nCino, SAP Fioneer, FIS, Finastra, Oracle Banking, Avaloq, TCS BaNCS, Thought Machine, Infosys Finacle, Q2, Sopra Banking Software, Intellect Design Arena, Tuum, 10x Banking, Fiserv, or similar enterprise banking platforms. Why Join • Global ownership of a mission-critical function within a leading fintech, • Direct impact on platform reliability, customer trust, and SaaS scalability, • High visibility with executive leadership, • Opportunity to shape how enterprise banking support operates in a cloud-first world Application Details Only shortlisted candidates will be contacted. Applications without a detailed CV or without meeting the core requirements will not be considered. If you do not hear from us within 15 days, your profile will be retained for future opportunities.

Oracle Functional Consultant (ERP Cloud) | 6 Month Contract | London Hybrid Overview: We are seeking an experienced Oracle Functional Consultant to join one of our clients and provide senior-level functional expertise and leadership in driving the adoption, optimisation, and ongoing success of Oracle systems. This role partners with business users, product owners, and technical teams to ensure Oracle solutions are fully embedded, effectively utilised, and continuously improved to deliver business value. Key Responsibilities: • Act as a senior subject matter expert for Oracle applications (ERP Cloud / PBCS), • Drive adoption and effective use of Oracle systems across the organisation, identifying opportunities to improve utilisation and business value, • Lead post-go-live optimisation, enhancing business processes and system capabilities, • Collaborate with business stakeholders to understand requirements and translate them into scalable functional solutions, • Support Product Manager and team with backlog refinement, prioritisation, and requirement clarification, • Configure Oracle modules and ensure setups align with business processes and best practices, • Support system enhancements, patches, and Oracle quarterly updates, • Lead and participate in functional testing, user acceptance testing (UAT), and regression testing, • Develop and maintain functional documentation, training materials, and user guides Required Qualifications: • Bachelor’s degree in Business, Information Systems, Finance, or a related field, • 5+ years of hands-on experience working with Oracle applications in a functional or consulting capacity, • Strong working knowledge of Oracle ERP Cloud, • Strong understanding of core business processes (Finance, Procure-to-Pay, Accounts Payable or related areas), • Experience supporting post-implementation optimisation and continuous improvement initiatives Preferred Qualifications: • Experience specialising in Oracle ERP Cloud Financials or SCM modules, • Oracle certifications or formal Oracle training, • Experience supporting system implementations, upgrades, or post-go-live transformation, • Familiarity with Agile or hybrid delivery models, • Experience in regulated or SOX-compliant environments Key Skills • Oracle ERP Cloud / PBCS, • Functional configuration and optimisation, • Business process improvement, • Stakeholder engagement and influence, • Testing and issue resolution, • Documentation, training, and adoption support Oracle Functional Consultant (ERP Cloud) | 6 Month Contract | London Hybrid

My client a growing consultancy requires multiple Business Analysts to join their consulting team. The successful candidates will work closely with clients to understand business challenges, identify opportunities for improvement, and support the delivery of strategic and operational initiatives. This role requires strong analytical skills, stakeholder engagement, and the ability to translate business needs into practical solutions. Key Responsibilities • Collaborate with clients and internal teams to gather, analyse, and document business requirements., • Conduct business process analysis and identify opportunities for optimisation and efficiency improvements., • Translate complex business needs into clear functional and technical requirements., • Support the development of business cases, feasibility studies, and strategic recommendations., • Facilitate workshops, stakeholder interviews, and requirements-gathering sessions., • Work closely with project managers, developers, and subject matter experts to support project delivery., • Analyse data and prepare reports, dashboards, and insights to support decision-making., • Assist in change management activities including process documentation, training, and user adoption., • Minimum 5 years plus of post-graduate experience as a Business Analyst, preferably within a consulting environment., • Strong experience in requirements gathering, business process mapping, and stakeholder management., • Proven ability to analyse complex problems and develop practical solutions., • Experience working on digital transformation, process improvement, or technology implementation projects., • Excellent written and verbal communication skills., • Proficiency with tools such as Excel, PowerPoint, Visio, JIRA, Confluence, or similar business analysis tools., • Ability to manage multiple workstreams in a fast-paced consulting environment. Preferred Integration experience

£70,000–£80,000 base salary + OTE £150,000–£160,000 Hybrid | London-Based | Digital Transformation & IT Services Are you a high-performing sales leader or senior individual contributor ready to accelerate your career within one of the UK’s most innovative digital transformation partners? This is your opportunity to join a fast-growing technology services provider that blends technical excellence, strategic thinking, and a customer-first mindset to deliver secure, modern, and future-ready IT solutions. About the Organisation This is a specialist digital IT services provider working across four core pillars: • Digital & App Innovation (Low-Code, Intelligent Automation, AI, BI), • Cloud Adoption & Optimisation, • Future Workplace & Modern Collaboration, • Secure Networking & Network Transformation They partner with leading global vendors, deliver enterprise-grade solutions, and maintain a 100% customer satisfaction rating. Their culture is built on innovation, technical expertise, and doing what’s right for the customer, every time. As an Account Director, you will be responsible for driving new business growth while expanding and nurturing relationships with enterprise clients. You’ll work closely with technical specialists, solution architects, and vendor partners to deliver high-impact digital transformation outcomes. Key Responsibilities • Own and grow a portfolio of enterprise accounts across multiple sectors, • Identify, pursue, and close new business opportunities, • Lead strategic conversations around cloud, workplace, automation, and network transformation, • Collaborate with internal technical teams to shape compelling solutions, • Build long-term, trusted relationships with senior stakeholders, • Consistently achieve and exceed revenue targets What You Bring • Proven success in IT services or technology solution sales, • Strong understanding of digital transformation, cloud, or modern workplace technologies, • Ability to engage C‑suite and senior decision-makers, • A consultative, value-led sales approach, • Drive, resilience, and a passion for delivering exceptional customer outcomes Why This Role Stands Out You’ll be joining a company that: • Is small enough to be agile, but big enough to deliver enterprise-scale solutions, • Invests heavily in innovation and technical excellence, • Has a reputation for outstanding delivery and customer satisfaction, • Gives you the autonomy and support to truly excel

We're looking for an Account Executive to own the full sales cycle across NHS and primary care - driving adoption of a mission-critical product that improves patient access and outcomes.

Change & Adoption Consultant – Microsoft Copilot / M365 UK Remote | Occasional UK Travel £65,000 – £80,000 + benefits 12 Month Fixed Term Contract Contact - A major digital transformation programme within the National Health Service is seeking multiple Change & Adoption Consultants to support the rollout and adoption of Microsoft 365 and Copilot technologies across 30–40 NHS Trusts. This is a large-scale programme focused on helping organisations successfully adopt new technology, drive behavioural change and ensure users are confident using the Microsoft ecosystem. You will play a key role supporting end users, delivering training, and ensuring successful adoption of Microsoft Copilot and the wider M365 suite. The Role • Support the rollout and adoption of Microsoft Copilot and M365 technologies, • Deliver user training, workshops and adoption sessions, • Help drive behavioural and organisational change across NHS trusts, • Support SharePoint and Microsoft 365 collaboration tools, • Work closely with stakeholders to improve user engagement and adoption, • Develop training materials, guidance and best practice documentation What We’re Looking For • 5+ years experience in Change Management / Adoption roles, • Experience supporting Microsoft 365 adoption programmes, • Exposure to Microsoft Copilot, • Strong stakeholder engagement and training experience, • Ability to support large user communities through technology change Desirable Experience • Experience working with the public sector or healthcare organisations, • Experience supporting large digital transformation programmes, • Strong understanding of the Microsoft collaboration ecosystem Additional Information • Remote role within the UK, • Occasional travel to NHS sites or team meetings, • Candidates must be UK based

Job Title: Managing Director – Greenfield Opportunity Job Type: Permanent Location: London As the Managing Director for a newly established innovative, tech-enabled global law firm, you will serve as the operational and commercial leader responsible for building, scaling, and managing this market from the ground up. Working in close partnership with the UK Immigration Partner and US Headquarters, you will own strategy and execution across operations, financial performance, local partnerships, and relationships with corporate clients. You will ensure the country office operates as a seamless extension to the firms’ global platform - delivering a premium client experience, maintaining rigorous quality standards, and driving sustainable growth. This is a highly visible builder role requiring strong operational leadership, financial fluency, regulatory awareness, and the ability to scale high-performing teams in a fast-moving, tech-enabled environment. The Role Country Leadership & Market Build-Out • Launch and Scale the Country Office: Lead the establishment and growth of the firms UK presence, building operational infrastructure, local processes, and foundational partnerships., • Own Local P&L: Drive financial performance for the country office, including revenue growth, margin management, cost controls, forecasting, and reporting to HQ., • Strategic Market Development: Identify and execute local growth opportunities, including partnerships, and enterprise client expansion. Operational Excellence & Infrastructure • Operational Systems & Process Execution: Design and own all operational workflows within the hub., • SLA & Performance Oversight: In partnership with legal leadership, monitor and enforce Service Level Agreements (SLAs), operational KPIs, and quality benchmarks across all in-country operations., • Drive Client and Communications: In partnership with legal leadership, engage in a regular cadence of meetings and strategic communications with other Hub locations and US HQ. Client Experience & Commercial Growth • Client Experience Ownership: Oversee client onboarding, service delivery, and ongoing account management to ensure a consistent, premium experience., • Escalation Management: Act as the senior operational escalation point for client service concerns, coordinating closely with legal leadership to resolve issues swiftly., • Revenue Expansion: Partner with legal leadership and HQ growth teams to expand enterprise relationships, retain key accounts, and identify upsell opportunities., • Billing & Financial Controls: Oversee local billing operations, collections, and financial reporting. Manage and approve the client billing process for the hub ensuring accuracy, transparency, and adherence to billing guidelines. Technology & Data-Driven Management • Technology Development: Act as a thought partner to continue building proprietary AI technology tools., • Data-Driven Performance Management: Leverage reporting tools to monitor performance, identify operational bottlenecks, and proactively address service or compliance risks. Qualifications • Significant years of operational leadership experience, ideally within hyper growth start-ups. legal services, tech, consulting, or a regulated environment., • Experience managing cross-functional teams and distributed stakeholders., • Proven experience launching or scaling operations in a new market or country., • Demonstrated P&L ownership and financial management experience., • Highly comfortable with operational dashboards, CRM/case management systems, and driving technology adoption across teams., • Builder mindset with strong ownership mentality., • High judgment, structured thinker, and exceptional communicator., • Comfortable operating in ambiguity while building scalable infrastructure. To Apply To apply for the position, please send your CV to Andy Shaw via the ‘apply now’ button.

We’re partnering with a high-growth, VC backed FinTech scale up that is transforming how financial institutions access and use business data. Backed by leading global investors and trusted by major banks and FinTechs, the company is entering an exciting new phase of expansion. They are now hiring an Enterprise Account Manager to own and grow a portfolio of strategic, global clients. The Opportunity This is a high impact, revenue focused role where you’ll act as the primary owner of key enterprise relationships. You’ll drive expansion, retention, and long term value across complex, multi-stakeholder accounts in the financial services and FinTech ecosystem. You’ll operate at both a strategic and commercial level, partnering with senior stakeholders while leading deal cycles that directly impact company growth. Responsibilities • Own and grow a portfolio of enterprise accounts, building deep, multi-threaded relationships, • Drive revenue expansion through upsell, cross-sell, and renewals, • Lead complex commercial cycles, coordinating across product, engineering, and marketing, • Act as a trusted advisor to clients, aligning solutions to their strategic priorities, • Use data and insights to identify growth opportunities and increase adoption, • Manage executive relationships and run structured account planning & QBRs Experience • 5+ years’ experience in enterprise account management or B2B SaaS sales, • Proven success in growing large, complex accounts, • Strong commercial acumen with experience negotiating at senior levels, • Ability to manage multiple stakeholders and cross-functional teams, • Excellent communication skills — able to translate technical solutions into business value, • Experience in FinTech, data, APIs, lending, or payments, • Familiarity with sales methodologies (e.g. MEDDPICC, Challenger, GAP) is a plus

Strategist, Commercial Strategy This role will sit within our VML Health's global strategy team. Who We Are: VML Health is a global healthcare agency with a vision to make the world of health human-first. VML Health has offices across the world & three global healthcare hubs in London, New York, & Milan. VML is a WPP company. The Global Strategy Team Within VML Health, the Global Strategy Team is home to a diverse collective of bold, curious strategic thinkers. Operating within an agile model, we partner seamlessly with clients and collaborate as part of integrated agency teams. All with a shared mission to unlock transformative impact in healthcare. We are united by Radical Empathy, immersing ourselves in the lives and beliefs of the people we serve to uncover the unspoken tensions where the most powerful insights begin. Our culture is supportive, entrepreneurial and growth focused. We collaborate across geographies and disciplines, take ownership with agency and continuously evolve our thinking to stay ahead of a dynamic healthcare landscape. Our people and work thrive on integration across the strategy team, while also championing distinctive areas of expertise: Medical, Engagement, Brand and Commercial. Together, these disciplines create a connected approach that elevates every challenge we take on. This role sits within our Commercial Strategy team, based within the VML Health EU Hub. Our Commercial Strategy team helps to shape how an asset, franchise, or portfolio creates sustainable competitive advantage—through early alignment on scientific narrative, unmet need, evidence and differentiation strategy, competitive foresight, and category context. We take a consultative approach to support clients through strategic programs with a particular focus on early commercialization, market readiness, category leadership and patient engagement and advocacy. Grounded in early cross-functional working, integration of the patient voice, and expert partnership, the team works with a variety of global clients, involving close collaboration with our creative, engagement, medical education and marketing teams to deliver creative solutions. About the Position: Title: Strategist, Commercial Strategy Reports to: Associate Director, Commercial Strategy We are looking for a Commercial Strategist to provide rigorous research, analysis, and project support to enable high-quality delivery of Commercial Strategy engagements and new business pitches. Working under the guidance of the Commercial and Global Strategy Team leadership, this role helps transform complex scientific, clinical, and market information into clear strategic implications and client-ready outputs. This role also plays a key part in ensuring strong delivery excellence; owning workstream logistics, maintaining high-quality documentation, and supporting day-to-day client coordination to keep projects on track. The Commercial Strategist will contribute across core Commercial Strategy workstreams, including unmet need and market assessment, competitive foresight, secondary research and insight synthesis, primary research (e.g., interviews, advisory boards, workshops), strategic scientific narrative and value architecture, evidence generation and differentiation, and market readiness/activation planning. This role is based in our London office with close collaboration across our core hubs and strategic disciplines. Requirements Commercial Strategist should demonstrate strong foundational capabilities in strategy, research, and client delivery, including: • Strong analytical capability and comfort working with scientific/clinical information in a commercialization context, • Ability to synthesize complexity into clear insights, implications, and well-structured content, • Strong written and verbal communication (including summarizing findings clearly for internal teams), • Strong planning and organization skills; able to manage multiple tasks in a deadline-driven environment, • Collaborative team player with an ownership mindset; dependable and detail-oriented, • Professionalism in client communication and external stakeholder interactions, • Proficiency in Microsoft Office (PowerPoint, Excel, Word) Experience • Experience in healthcare, life sciences, consulting, agency strategy, pharma/biotech, medical communications, clinical research, or scientific academia (level flexible; evidence of relevant skills is key), • Demonstrated experience producing high-quality research outputs and translating findings into actionable recommendations, • Exposure to multi-stakeholder healthcare environments (e.g., clinicians, patients, payers, advocates, policymakers) is a plus, • Experience supporting workshops, interviews, advisory boards, or similar collaborative working sessions is desirable Knowledge and skills • Understanding of core commercialization concepts (e.g., competitive landscape, positioning/differentiation, evidence needs, stakeholder decision drivers), • Ability to apply an adoption/value lens – connecting evidence, stakeholder needs, and market context to implications for uptake and differentiation, • Strong problem-solving skills and ability to work with ambiguity, • Ability to apply structured thinking (hypotheses, frameworks) to build coherent strategic outputs, • Strong attention to detail (data accuracy, referencing, and consistency), • Practical project support skills (tracking actions, coordinating inputs, maintaining clean working files) Personal characteristics • Proactive, curious, and learning-oriented, • Comfortable taking direction, asking smart questions, and iterating quickly, • High standards for quality and clarity, • Flexible and resilient in a fast-moving environment Qualifications • Degree-level qualification (Life Sciences, Pharmacy, Medicine, Public Health, or similar). Advanced degree is a plus but not required.

jelli is delighted to be working with a global accountancy and business advisory firm which operates in over 17 locations in the UK with over 6,000 employees. At the core of this business is its focus on helping people and businesses succeed. This is reflected throughout the organisation where they pride themselves on building an inclusive and empowering culture that encourages people to ‘be themselves.’ What’s it all about? We are recruiting for a CRM Product Manager. You will be accountable for the day-to-day product leadership of the firm’s CRM platform built on Microsoft Dynamics 365, ensuring it delivers commercial value, supports adoption of the client’s sales methodology, and enables growth priorities through consistent usage, reliable data and fit-for-purpose capability. A core expectation of the role is operational performance management of the CRM product. The CRM Product Manager will run a monthly product performance cycle and provide a clear BAU performance pack to the Product Owner and key stakeholders, covering adoption, usage and data discipline, service performance, backlog health and delivery velocity, release quality, and improvement actions. This role is flexible with hybrid working currently in place (2 days per week in the office). The role is London based but occasionally there may be a need to travel to other offices across the UK as it is a national role. What you will be doing: • Partner with the Product Owner to shape the CRM product vision and translate it into a clear roadmap and quarterly delivery plan., • Establish and run a cross‑functional taskforce to schedule delivery backlog and manage trade‑offs., • Partner with the D365 Solution Manager/Tech Lead on sprint planning, releases and governance., • Own the operational performance of CRM as a product and provide monthly product performance packs., • Sponsor adoption strategy with CRM Business Operations: training plans, guidance, usage standards and targeted interventions., • Partner with the Data Office to align data standards and ensure data quality improvements are prioritised alongside feature delivery., • Represent CRM across the wider ERP/Product Network and coordinate shared change planning where required., • Lead and develop the CRM Business Operations team, building clear ways of working and continuous improvement. What we need from you: Key Skills/Experience: • Significant CRM product management or senior CRM leadership experience in a complex organisation., • Strong Microsoft Dynamics 365 expertise and ability to translate commercial needs into product decisions, • Proven ability to run structured delivery governance with technical teams (sizing, sprint/release, testing)., • Strong operational mindset: able to manage BAU performance, reduce recurring issues, and improve service reliability., • Strong stakeholder influence; able to prioritise and challenge constructively in demand>capacity contexts., • Experience improving adoption, data quality and measurable value of CRM., • Experience partnering with a Data Office and enterprise governance beneficial., • Microsoft Dynamics 365 (CRM), • Backlog and delivery tooling (e.g., Azure DevOps), • Demand intake tooling (e.g., ServiceNow / Monday.com), • Reporting (Power BI) and enterprise analytics platforms This is a fantastic role for someone looking to work in the Professional Services sector and join a growing team at an exciting time. jelli Group (and our clients) value a diverse workforce, and are committed to supporting inclusion and diversity together. We celebrate people’s different abilities, sexual orientation, faith, ethnicity and gender. Everyone is welcome and supported in their recruitment journey with us. Please let us know if there’s anything we can do to accommodate you fully participating in the recruitment or interview process. By applying for this role you are agreeing to us storing and processing your personal data for work seeking purposes. We build strong relationships based on transparency, please take the time to understand your rights and how we capture, store and use your personal data - ___

WE ARE With over 30 years of experience in digital software development and consulting, SoftServe is a global company in solving complex business problems, creating industry-disrupting technology, and accelerating growth and innovation while optimizing operational efficiency. From leading ISV to Fortune 1000 digital enterprises, SoftServe transforms the way thousands of clients do business by unlocking the value of advanced technologies, such as Big Data, Internet of Things (IoT), DevOps, digital commerce, security, and experience design. As an experienced Product Strategist, you will join our global product management team to lead client engagements and work closely with C-level business stakeholders across a diverse portfolio of enterprise and digital-native clients. Your primary responsibility will be to help clients achieve product-centric organizational transformations and define and implement winning product strategies, enabling them to successfully align their business strategy with the latest product management practices and technology capabilities. You will be dedicated to helping clients build more effective product organizations, and design, build, and evolve successful digital products and services that improve people’s lives and deliver substantial business results. IF YOU ARE • Showing at least 7 years of experience in product strategy, product transformation, or digital consulting, • An expert in product operational models and product strategy consulting, • Proficient in applying modern product and design frameworks, such as service design, design thinking, working backwards, design sprints, etc., • Curious about technology and its potential to strengthen businesses’ competitive position in the market, • A skilled presenter and storyteller, leveraging data insights and market understanding to advocate for recommendations, • An experienced strategist with strong analytical and problem-solving skills, • Capable of presenting findings, leading workshops, conducting interviews, and pitching the value of recommended business concepts to clients, • Adept at product consulting: advising on and driving product-centric organizational transformation, as well as defining and implementing product and service strategies, • A holder of strong business acumen: engaging with senior leadership and influencing decision-making processes through strategic insights and compelling business cases, • Embracing new challenges: capable of working efficiently and adapting quickly in challenging situations, • Comfortable with uncertainty: structuring work independently, preparing coherent plans, and orchestrating teams effectively when boundaries and stakeholders are unclear, • Well-versed in structuring and delivering compelling client-facing presentations, whether for pitches or project deliverables, • Good at problem-solving: evolving business landscapes and emerging technologies, with a strategic approach to problem-solving, • A professional with excellent verbal and written communication skills, with the capacity to effectively articulate complex ideas to diverse audiences, including technical teams and executive boards, • Willing to travel up to 50% of the time to client locations, both domestic and international, for joint engagements, discoveries, and collaborative workshops AND YOU WANT TO • Lead C-level strategic discussions, negotiate program scope, priorities, as well as facilitate large in-person or remote workshops, • Lead cross-disciplinary teams through the pre-sale, discovery, and definition phases to create winning product and service strategies, • Facilitate and ensure engagement across client’s organization to ensure alignment and timely decision-making, • Advocate for and facilitate the adoption of organizational change essential for delivering a continuously evolving, innovative set of digital offerings, • Run research, facilitate ideation sessions in line with market the best product and design practices, own digital product or service strategy definition and oversee the successful execution, • Lead clients through their product organization transformation journey by aligning company business ambitions with organizational design, processes, roles and tools to enable a more customer-centric, outcome-focus and data-driven culture of innovation and digital offering management, • Develop compelling business cases to support recommendations based on comprehensive market and data analysis, • Drive the design and adoption of outcome-based ways of working by helping clients define and measure key performance indicators (KPIs), objectives and key results (OKRs), and other critical metrics, • Build and maintain strong client relationships to foster trust and long-term partnership, and identify growth opportunities for clients and the business, • Act as a trusted change ambassador, advocating for new ways of working, and providing product leadership coaching and product management upskilling, • Contribute to the creation of new professional service offerings within Digital Advisory and Product management practices. Create templates and tools that allow repeatability and consistency as the team grows TOGETHER WE WILL • Win big and challenging deals, sign new logos, and work with world-leading companies, • Be a trusted advisor and the catalyst for the transformation and innovation agenda for world-leading companies, • Assimilate best practices from experts, working in a team of top-notch experts, learn from leaders from different organizations, • Coordinate and run presentations of work on international events: conferences, meetups, and specialized events, • Use our access to expert communities, paid certifications, and professional events SoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law.

Commercial Legal Manager (Senior Commercial Lawyer) England & Wales Qualified (8+PQE) London I’m currently partnering with a leading international professional services business to appoint an experienced Commercial Legal Manager into its high-growth Commercial Managed Legal Services (MLS) team. This is not a traditional private practice or in-house role. This opportunity is designed for a senior commercial lawyer who wants to move beyond pure matter management and step into a strategic leadership position — shaping delivery models, leading high-performing teams, and working in true partnership with clients to transform how legal services are delivered. As an MLS Legal Manager, you’ll sit at the intersection of legal expertise, operations, and innovation. You’ll lead complex commercial engagements while helping clients drive smarter, more efficient legal solutions. The team works closely with clients to understand their business model, risk profile, and operational environment — using industry insight, international capability, and intelligent legal tech (including AI-enabled tools) to deliver measurable improvements across: • Contracting and matter management, • Legal spend optimisation, • Risk management frameworks, • Process design and operational efficiency This is a rare opportunity to join an established platform with significant investment and growth momentum — and to play a visible role in shaping its next phase. You will: • Lead and inspire a team delivering commercial MLS engagements, • Take ownership of end-to-end delivery — on time, on budget, and to exceptional quality standards, • Build strong, trusted, long-term client relationships, • Support solution design, pricing, and client pitches for new MLS offerings, • Champion innovation, legal tech adoption, and AI-enabled delivery, • Drive continuous improvement and scalable operating models, • Identify and unlock organic growth opportunities within existing client accounts This role combines technical commercial expertise with operational leadership and strategic client engagement. About You • England & Wales qualified Commercial Lawyer with 8+ years’ PQE, • Strong grounding in mainstream commercial contracts, • Background in private practice, in-house, or a combination of both, • Commercially astute and solutions-oriented, • Comfortable working with legal technology and process optimisation, • Confident stakeholder manager, able to balance competing priorities, • Experience with large-scale contract repapering or harmonisation projects (desirable)

CRM Specialist - Highly Sought After US Law Firm - Intapp DealCloud An outstanding US law firm is seeking a CRM Specialist with strong Intapp DealCloud experience to support business development, client relationship management, and data-driven decision-making across the firm. This is a pivotal time for the firm as they migrate from InterAction to Intapp DealCloud - something advocated by the senior stakeholders on the business. You will play a key role in managing and optimizing the firm’s CRM platform, ensuring high-quality data, supporting attorneys and business development teams, and enhancing client engagement strategies. Key Responsibilities: • Administer, configure, and optimize Intapp DealCloud CRM, • Manage data integrity, reporting, dashboards, and analytics, • Support business development and marketing initiatives, • Collaborate with attorneys, leadership, and BD teams to improve CRM adoption, • Customize workflows, automation, and integrations, • Provide user training, documentation, and ongoing support, • Troubleshoot issues and liaise with external vendors when needed Required Experience & Skills: • Proven experience as a CRM Specialist or Data Steward, • Strong hands-on Intapp DealCloud experience (configuration, reporting, automation), • Experience working in a law firm or professional services environment preferred, • Excellent data management and analytical skills, • Strong communication skills with the ability to work with senior stakeholders The firm are open to candidates from a legal or professional services background. Intapp DealCloud experience is essential. They are offering a strong remuneration package & will be running a short interview process.

Customer Success Manager (AI Construction software). Work closely with senior stakeholders to ensure successful deployment and long-term adoption across large organisations. Design structured adoption frameworks, success metrics and rollout plans for enterprise implementations.

We're looking for someone to scale a team of warm callers.AI upskilling platform focused on closing the AI adoption gap.We train non-technical teams on AI tools and workflows so they actually use them.Clients include Lucky Saint, Red Bull, and Virgin Media.We're the UK Government's primary AI upskil

Customer Success – pre & post sale Financial Markets | Derivatives Analytics Platform London / Remote-first £60,000 – £80,000 + benefits This is a high-impact, front-office facing role within a fast-growing financial technology firm redefining how derivatives professionals analyse, price and make trading decisions. The platform is already embedded within top-tier investment banks, hedge funds and asset managers, used directly by traders in live environments. With continued growth and increasing demand, the business is hiring a Customer Success & Insights Manager to sit at the intersection of product, sales and client engagement. This is called Customer Success but is actually a hybrid position combining pre-sales, product demonstration, client engagement and data-driven insights, with direct exposure to sophisticated market participants. The Role You’ll own the early-stage client lifecycle, from demo through to adoption and expansion, ensuring users fully understand and realise the value of the platform in real trading workflows. You’ll work closely with senior stakeholders across trading desks, acting as a credible advisor while also feeding real-world insight back into product and growth strategy. Core responsibilities include: • Leading high-quality product demos for traders and market professionals (often multiple per day), • Managing trials and proof-of-concepts, driving engagement and conversion, • Acting as a trusted point of contact for clients using the platform in live trading scenarios, • Analysing user behaviour and engagement data to identify risks, opportunities and growth signals, • Proactively engaging users based on data-driven insights, not just inbound queries, • Collaborating closely with product and leadership to shape roadmap and client experience, • Identifying expansion opportunities within existing accounts What They’re Looking For This role requires someone who can operate credibly with front-office professionals and quickly add value in a technical, fast-paced environment. Key requirements: • Derivatives experience (essential) - you must understand the product landscape and be able to engage traders confidently, • Background in capital markets, trading technology, or financial data platforms, • Strong communication skills - able to clearly explain complex concepts to sophisticated users, • Analytical capability - comfortable working with data, user behaviour and insights (Python/Excel or similar), • Experience in a client-facing role (pre-sales, customer success, solutions, or similar) within a technical or financial product, • Strong academic background (STEM preferred) Why This Role • Direct interaction with tier-one banks and hedge funds, • High ownership role with real influence on growth, product and client outcomes, • Blend of commercial, technical and analytical exposure, • Fast-scaling, profitable business with strong market traction, • Remote-first environment with flexibility and autonomy, • Clear progression as the business continues to grow The Opportunity You’ll be joining a business at a pivotal stage - already trusted by major institutions, but still early enough for you to have a visible impact on how the function evolves. If you enjoy being close to the market, working with sophisticated users, and combining client interaction with data and product thinking, this is a unique, high impact role in a fast growing fintech. Please contact Ian Bailey at Harrinton Starr for full details

Leading the end-to-end implementation, but more importantly, driving real adoption. Proven Slack implementation experience, ideally within the last 3–4 years.

An AJ100 design led firm in central London operating a flexible working policy are looking to expand their team of 55 with talented Architects. This award winning firm has an impressive portfolio of workplace, fit-out, residential, public realm and mixed-use projects. With connections to blue-chip clients and a USP of a personal, professional culture, this is a great firm to take the next step in your career with. Responsibilities: • You will be responsible for and manage all aspects of projects from inception through to completion and support the Project Lead at all stages., • Projects are predominantly UK based and those with a commercial workplace/retro-fit background will be ideal for this position. Skills and requirements: • All projects in this practice are Revit therefore this is a non-negotiable when it comes to being a successful applicant., • Stage 3-5 RIBA stages are essential, • RIBA Part 3 qualifications, • Excellent knowledge and understanding of all RIBA stages Benefits: · Flexible working: 1 day WFH per week + flexi working days · Core hours: 9:30–5:00 (with flexibility). · Remote working allowance (£250 after probation) towards WFH equipment. · Enhanced maternity, paternity, adoption & shared parental pay (up to 12 weeks full pay, longer leave via shared parental). · Enhanced sick pay: 2 weeks/year. · Extra leave: Christmas closure, birthday, moving day. · Healthcare Pension contributions (4% rising to 10% after 10 years).

Senior Business Analyst – T+1 Programme (Investment Banking) 6 month contract - £600 - £700 per day inside IR35 London/hybrid role, 3 days a week in the office A leading global investment bank is seeking an experienced Settlements Subject Matter Expert (SME) and Business Analyst to support a critical Markets Operations transformation programme focused on T+1 settlement readiness. This is a hands-on delivery role requiring deep operational expertise across end-to-end settlement lifecycles, strong business analysis capability, and the ability to operate across Front Office, Technology, and external market infrastructures. The Role You will play a key role in preparing the organisation for the transition to a shortened settlement cycle (T+1), supporting the assessment and redesign of settlement processes to ensure they are resilient, scalable, and aligned with evolving regulatory and market requirements. Key responsibilities include: • Undertaking detailed analysis of end-to-end settlement processes to identify gaps, risks, and dependencies under, • T+1Eliciting, documenting, and validating business requirements across Operations, Front Office, and Technology, • Mapping current and target state processes, driving improvements in STP, controls, affirmation, allocation, matching, and exception management, • Partnering with Technology to translate business requirements into functional specifications and support solution design, • Supporting test strategy, UAT execution, and validation against T+1 requirements, • Identifying operational bottlenecks, control gaps, and settlement risks, supporting remediation planning, • Providing structured updates to senior stakeholders on delivery progress and readiness milestones, • Supporting documentation and handover into BAU to ensure sustainable adoption post-implementation Key Skills & Experience • Strong Settlements expertise within a sell-side / Investment Banking environment, • Proven experience delivering operational change within back-office functions, • Experience working on T+1 initiatives highly desirable, • Strong Business Analysis capability (requirements gathering, process mapping, gap analysis, test support), • Solid understanding of settlement lifecycles across asset classes, • Fixed Income and derivatives product knowledge advantageous, • Ability to engage senior stakeholders and operate in a cross-functional delivery environment

Strong Mobile App Product Manager background. If you are interested in this Mobile App Product Manager position and meet the above requirements please apply immediately. You will be responsible for product discovery and delivery, launching stable, intuitive and high-adoption experiences.

Measure and evaluate the success of adoption initiatives, incorporating feedback from stakeholders and the Stakeholder Governance Lead to refine approaches. Identify, map, and actively engage key stakeholders across the global Tax & Legal ecosystem, leveraging insights from the Stakeholder Governanc

NetSuite Solution Architect London (Hybrid – 3 days per week) We’re looking for a high-impact NetSuite Solution Architect to take ownership of how NetSuite is shaped, scaled, and embedded across the business. This isn’t just a support role — you’ll be the person designing how NetSuite fits the organisation, not the other way around. Operating in a fast-paced, high-intensity environment, you’ll need to be proactive, hands-on, and comfortable driving change at speed. What you’ll be doing Solution ownership & architecture • Act as the go-to NetSuite expert, owning solution design across Finance, Supply Chain, and Operations, • Architect scalable, efficient solutions that align NetSuite to evolving business needs, • Identify opportunities to streamline and enhance processes through NetSuite, • Partner with stakeholders to challenge existing ways of working and drive better outcomes, • Lead NetSuite-related initiatives, from enhancements through to broader transformation projects, • Roll out new functionality and ensure successful adoption across the business, • Oversee system performance, stability, and data integrity, • Manage integrations and ensure seamless connectivity with wider systems landscape, • Maintain a robust, scalable NetSuite environment that can support business growth What we’re looking for Core experience • Strong, hands-on NetSuite experience across Finance and Supply Chain (WMS highly beneficial), • Proven ability to design and architect NetSuite solutions, not just administer them, • Deep understanding of finance processes and how they translate into ERP systems, • Commercial mindset with the ability to align systems to business goals, • Confident stakeholder engagement across both technical and non-technical teams, • Strong problem-solving ability with a detail-oriented approach, • NetSuite certifications, • Accounting qualification (ACA, ACCA, CIMA or equivalent), • Experience with integrations (APIs, middleware), • Background in process mapping and optimisation

Principal Product Manager (18-month FTC) 1 day per week in London £90,000 to £120,000 About the Role A digital agency is looking for an experienced Lead or Principal Product Manager to help shape the future of enterprise productivity. You'll serve as a trusted advisor to clients, bridging strategic vision with hands-on delivery across product, design, and engineering. Your time will be split between client and business development and people management. What You'll Do • Lead end-to-end consulting engagements focused on AI adoption, agentic development, and business transformation, • Own the product development lifecycle using lean and agile approaches, • Drive pre-sales activity including proposals, pitches, and shaping engagements, • Build relationships with C-suite stakeholders across technical and business functions, • Mentor team members and support internal thought leadership, • Represent the company at industry events and forums What We're Looking For • 10+ years in product management, with at least 4 years client-facing within a consultancy or agency, • Experience with GenAI tools for prototyping, vibe-coding, and driving productivity gains, • Track record of building revenue streams from concept to launch, • Strong stakeholder management at executive level, • Comfortable with ambiguity and working across multiple projects simultaneously, • Industry depth in Public Sector, Financial Services, or AI (beneficial)

Account Management Team Manager London Based | Hybrid (3 days in office) Salary: DOE (£55k - £70k + OTE) Join the No.1 Leading Global Software Dev Scale‑Up (£40m ARR) working with 90% of the FTSE 500 Are you ready to lead a high‑performing team within one of the world’s most dominant and fastest‑growing software development scale‑ups? We’re a global market leader trusted by 90% of the FTSE 500, and we’re looking for a Core Accounts Team Manager to drive growth, strengthen client relationships, and elevate the performance of a passionate customer‑focused team. This is your opportunity to shape strategy, mentor top‑tier sales talent, and have a genuine impact on customer outcomes - all within a company scaling at pace. As the Core Accounts Team Manager, you will lead and coach a team responsible for growing revenue within our existing customer base. You’ll drive retention, expansion, and customer satisfaction while acting as a trusted advisor for strategic accounts. This leadership role is perfect for someone who blends commercial acumen, people management excellence, and a deep understanding of customer‑centric selling within the software industry. Key Responsibilities Team Leadership & Performance • Deliver your team’s portion of the monthly revenue target, accurately forecasting performance and raising blockers early., • Hire, onboard and train new team members, ensuring ongoing coaching and adoption of all training programmes., • Conduct regular pipeline inspections, performance reviews, and quarterly skills assessments., • Provide clear guidance to help the team build pipeline, progress opportunities, and close deals. Pipeline & Process Excellence • Maintain a clean, accurate and up‑to‑date pipeline with strong conversion and close rates., • Ensure all new sales communications and process changes are understood and implemented., • Test, adopt and provide feedback on updates to Salesforce or other internal systems. Customer Advocacy & Growth • Oversee strategic relationships with key clients, acting as a trusted advisor., • Implement strategies to reduce churn, elevate customer satisfaction, and identify upsell/expansion opportunities. Skills & Experience Essential Skills • Strong ability to manage and forecast a sales pipeline with confidence and accuracy., • Skilled in coaching, onboarding, and developing team members., • Experience running performance reviews and 1:1s focused on skill and revenue growth., • Excellent organisational skills with the ability to prioritise and escalate when needed., • Advanced written and verbal communication skills., • Proven ability to build and maintain strong internal and external relationships., • Ability to execute customer success strategies and drive commercial outcomes. Why Join Us? • Work for the global leader in our field., • Be part of a high‑growth scale‑up with £40m ARR and rapidly accelerating expansion., • Collaborate with world‑class engineering and commercial teams., • Contribute to products used by 90% of FTSE 500 companies., • A culture that rewards innovation, ownership, and career development. If you’re a people‑first leader with a passion for customer success and commercial growth - we want to hear from you. Apply today and take your next step with the world’s leading software development scale‑up.

To oversee the configuration, optimisation, and administration of the AMOS system, ensuring smooth rollout, stable operations, and user adoption post go-live.The role is responsible for vendor coordination, release management, and providing user support to maintain system performance and compliance.

Title: Digital Transformation Change Executive, London Department: Digital Employment: Permanent, full-time This role would suit an individual at the early stage of their career with circa 2-4 years’ experience from within a digital, technology, change, or delivery-focused environment. To apply, you must have the full right to work in the UK. We are unable to offer visa sponsorship for this role. About Downing Downing is dedicated to delivering investments that matter - for our economy, our health, our society, our local communities and our environment. As a certified B Corp, we take our responsibilities, to our investors, our stakeholders and society, seriously. We invest for return while always considering our impact on the world. About the Role You will be part of a small central team of four within our Downing Digital’s Transformation and Change function. You will be the day-to-day counterpart for operational leads across the business, identifying opportunities for digital transformation across Digital’s full portfolio (software, data products, reporting, low-code, and AI), helping leads progress initiatives through Digital’s delivery framework, and making sure communication between Digital and its departments is clear, timely, and useful. A growing part of this work is AI enablement. Digital is extending its transformation remit to help departments identify and adopt AI, and this role is where much of that happens in practice, working directly with operational leads to surface opportunities and move them forward. This is an active role. You’ll work directly with department heads and operational leads to surface problems worth solving, help shape what good looks like, and ensure that what gets delivered actually lands. You’ll own the pipeline reporting and communication that keeps everyone (departments and Digital leadership) informed on what’s happening, what’s next, and what’s been delivered. You will also use AI tools to manage, accelerate, and improve how you and the team operate. Responsibilities • Work with operational leads and department heads to identify opportunities for digital transformation, including AI. Surface problems, explore solutions, and help them progress., • Own pipeline reporting and communication. Make sure departments know what’s being worked on, when, and in what order., • Help operational leads use Digital’s delivery framework effectively, ensuring initiatives are well-shaped and progressing., • Help departments identify and progress AI opportunities as part of Digital’s broader enablement programme., • Lead larger, cross-department initiatives that require coordination across multiple delivery teams., • Ensure value from initiatives is captured and reviewed post-delivery, making outcomes visible., • Inform prioritisation discussions and resourcing decisions within Digital, using what you see across the portfolio., • Support adoption rollouts, helping departments get started with what Digital delivers., • Use AI to manage, accelerate, and improve how the team works. What success looks like • Digital’s communication with departments is clear, timely, and reliable. No one is left wondering what’s happening., • The pipeline is accurate, visible, and focused on value. It drives prioritisation and resourcing decisions., • AI opportunities are being identified and progressed across departments as part of the transformation portfolio., • Cross-department initiatives are delivered on time, without things falling through gaps., • Delivered work is reviewed and outcomes are captured. Value is visible, not assumed. Qualifications • Early career with 2-4 years’ experience from within a digital, technology, change, or delivery-focused environment. Required Skills • An AI-first mindset. You already use AI tools daily to think, research, draft, and solve problems. You experiment with new capabilities as they emerge, and you’re excited about what’s coming next., • Strong communication and stakeholder engagement skills. You can work across teams and levels, influence outcomes you don’t directly own, and make complex information clear to a busy audience., • Comfort with data analytics and reporting tools like Power BI, Tableau., • High initiative. You figure out how to make things happen without waiting for perfect conditions or permission., • A systems mindset. You think about how things connect and how changes in one area affect others. Preferred Skills • Financial services or professional services background would be valuable., • Experience with delivery frameworks, change management, or product management practices., • Hands-on experience with low-code tools or automation platforms.

Strategic Account Manager (FinTech SaaS). You’ll manage a small number of strategic accounts, working closely with senior stakeholders to ensure long-term value, increased platform adoption, and continued commercial growth. Account Management or Customer Success within a SaaS environment.

UX Design Manager / Senior UX Design Manager London (4 days a week onsite) £100,000 – £140,000 DOE + Benefits We’re partnering with a global SaaS company operating in a highly complex, data-rich environment, looking to hire a UX Design Manager to lead a growing team and shape the next generation of their core product offering. This is a pure management role, leading a team of 8 designers across London and North America, with responsibility for driving UX quality, team development, and design strategy across a critical product line. The Role You’ll lead design for a key platform that is evolving from an internal-facing system into a customer-facing product, enabling users to manage and configure services autonomously. This is a high-impact piece of work, involving: • Complex workflows, • Data-heavy interfaces, • Scalable design system implementation, • Long-term product evolution (multi-year roadmap) You’ll work closely with product, engineering, and research to define problems, shape solutions, and ensure a consistently high standard of UX output across the team. What You’ll Be Doing • Managing and mentoring a team of UX/UI designers across multiple locations, • Driving UX strategy across a complex SaaS product, • Partnering with product and engineering to shape direction, not just deliver requirements, • Embedding strong UX practices, processes, and ways of working, • Facilitating workshops and aligning cross-functional teams, • Championing user-centred design across the organisation, • Supporting the evolution and adoption of a design system, • Contributing to hiring and scaling the design team over time What We’re Looking For • Proven experience managing and growing design teams, • Background as a hands-on designer earlier in your career, • Strong experience in B2B SaaS, enterprise tools, or complex platforms, • Experience designing for dashboards, data visualisation, and workflow-heavy products, • Ability to operate strategically while maintaining a high bar for execution, • Strong stakeholder management and communication skills Additional Info • 4-stage interview process, • No visa sponsorship available

Freshminds has partnered with a leading global professional services business, who are looking for an impressive Head of Operations to join their team. Seeking out new ways of operating more efficiently and effectively, with the adoption of AI. Reporting directly to the Chief Digital Officer, you wi

Do you enjoy driving people change transformation within complex technology or digital programmes within the defence and public security domains? If so this role could be the next best step for you. The role You will help defence and security organisations navigate large-scale technology transformations, with a specific focus on the people side of change. This means helping organisations train their workforces on new technology, designing the change strategy to support adoption, and ensuring people are genuinely equipped and willing to make the switch. You will work directly with senior client stakeholders, lead workstreams, contribute to business development, and help shape how the practice delivers people transformation across the sector. People and Workforce Transformation You'd be joining a globally recognised organisation with a strong track record of delivering complex HR and organisational change programmes in the defence and security domains. The team works with clients undertaking some of the most significant workforce transformations in the public and private sector, combining technology, data and people expertise to drive meaningful, lasting change. What they are looking for Strong experience in one or more of the following areas, ideally gained within a complex public sector or defence environment: • Workforce and digital change, including change management, AI adoption, digital training, and communications., • Organisational design, including operating model design, role design, and workforce analytics., • Business analysis and service design, including requirements gathering, user research, process mapping, and user acceptance testing. Clearance All applicants must hold active SC or DV clearance. Working arrangements Hybrid working across Bristol, London and Manchester, with flexibility built in around client and team requirements.

Our client is leading, independent European growth equity firm with 20 years of proven investment success in supporting the management teams of profitable, growing companies. The Fund supports its portfolio companies in the growth strategy with a subject matter specialists. The Fund is now seeking an entrepreneurially focussed Product Leader to join their Performance team. Product & AI Leader – Portfolio Value Creation Role Overview We are seeking a Product & AI Leader to support our portfolio companies in strengthening product strategy, scaling product organizations, and accelerating the adoption of AI-driven capabilities. This role will work closely with portfolio company leadership teams (CEOs, CPOs, CTOs) to drive product-led growth, improve product operating models, and identify opportunities where AI can create competitive advantage. The position sits within the firm’s Value Creation and Performance team and will support multiple companies across the portfolio. Key Responsibilities • Partner with portfolio company leadership teams to define and refine product strategy and roadmaps, • Assess and improve product operating models, product-market fit, and product organizations, • Identify and implement AI opportunities in both products and internal operations, • Support the development of AI-enabled products and capabilities, • Coach and mentor product leaders and teams, • Contribute to product and technology due diligence during investment processes, • Develop best practices and playbooks to scale product and AI capabilities across the portfolio Qualifications • 10+ years of experience in product management or product leadership, • Proven track record building and scaling digital or SaaS products, • Practical experience with AI-enabled products or AI adoption, • Strong strategic thinking combined with hands-on execution, • Ability to work across multiple companies and leadership teams, • Experience in consulting, high-growth technology companies, or private equity environments is a plus. Based London or Paris ideally Full or Part Time

Talent Strategy Director People Change | Workforce Transformation London Contract This is a senior programme ownership role responsible for delivering a next-generation Talent ecosystem, centred around skills-based workforce architecture, internal mobility and AI-enabled Talent platforms. You will operate as the Accountable Programme Lead, owning the transformation from vendor selection through to implementation, integration and adoption at scale. The Role Lead a global Talent Systems transformation programme, focused on building an integrated Talent technology landscape: • Recruitment CRM, • Learning platforms (LMS / LXP), • Skills & Talent Marketplace, • Defining requirements and leading RFP processes, • Evaluating and selecting best-in-class Talent platforms, • Owning commercial and technical decision-making, • Leading multi-system implementation and integration, • Establishing programme governance and delivery structures, • Driving enterprise adoption and transition to BAU The programme is centred around enabling a skills-based organisation, including: • Skills taxonomy / ontology and intelligent job architecture, • Talent marketplace and internal mobility, • AI-driven skills inference and workforce insights, • Integration across the full Talent lifecycle (hire → develop → deploy), • Data-driven Talent and workforce decision-making Essential Deliverables & Requirements: • Proven experience leading enterprise-scale Talent / HR technology transformation programmes, • Clear ownership of end-to-end RFP and vendor selection processes, • Experience implementing one or more of the following:, • Talent Marketplace platforms (e.g. Gloat, Eightfold, Fuel50), • Recruitment CRM platforms, • Learning platforms (LMS / LXP), • Demonstrated ability to lead multi-system integrations across complex environments, • Strong experience operating at senior stakeholder level (SteerCo / Exec), • Evidence of owning programme outcomes, not just supporting delivery, • Experience integrating Talent platforms into Workday or similar HRIS ecosystems, • Experience delivering skills-based workforce transformation, • Exposure to AI-enabled Talent platforms and skills intelligence tools, • Background in regulated, global or enterprise-scale organisations, • Attracts and deploys talent, • Enables internal mobility and career growth, • Uses skills data to drive workforce decisions, • Builds a future-ready, skills-based organisation

Company Description Publicis Media harnesses the power of modern media through leading agency brands Dysrupt, Infinite Roar, Publicis Collective, Publicis Health Media, Spark Foundry, Starcom and Zenith, as well as global accelerator PMX; immersive experience group PMCI and access to integrated platform-based technologies and offerings from CJ, Epsilon and Influential. A key business solution of Publicis Groupe, Publicis Media’s digital-first, data-driven global solutions deliver client value and drive growth in a platform-powered world. It is present in over 100 countries with over 23,000 employees worldwide. THE TEAM Data Solutions is a Groupe wide practice for the delivery of end-to-end Data and Reporting Solutions for our key Global Network Clients. Data Solutions works with key external and internal stakeholders to understand and analyse technical reporting requirements, define business rules for data ingestion, and lead the development of Publicis propriety data technology. THE ROLE We are currently hiring for 2x roles within our Data Solutions team at Associate Director level. The first is a 9-12 month fixed term contract, the second is a permanent contract. As a Data Solutions Associate Director, you will manage the Juniors, and Managers in the Data Solutions practice. You will be the team lead on communications between business and technical teams through all stages of the technical project life cycle to ensure that the business requirements are properly translated into technical briefings and to lead development and delivery ROLE SUMMARY Team • Provide support managing client team relationships for some of Publicis Groupe’s major Global Network Clients, working collaboratively across the network, • Act as support to Data Solutions team members providing leadership oversight on the global reporting solutions we deploy across our top accounts, • Collaborating closely with essential Team Leads to enhance technical processes, developments, and communication among teams Client Team Management & Client Support • Maintain relationship with Global Reporting Leads providing updates on solutions and expectation management, • Work with Data Solutions account leads on top account to ensure solutions are being managed effectively, • Guide Data Solutions team to offer top-notch service to client teams, integrating broader technical support to accomplish client objectives Data Integrations & Quality Assurance • Expert level and in-depth knowledge of systems, enabling effective problem-solving, • Collaborating with internal and external stakeholders to comprehend requirements and transform them into actionable insights, including identifying process bottlenecks and implementing faster workarounds for projects, • Ensuring broader team is maintaining data quality in Dashboards, alignment between source and platform, and coordinating across technical teams to guarantee end-to-end data accuracy Dashboard / Solution Build & Maintenance • Leading and advising on the preparation of dashboard wireframes by Data Solutions team members for Client Team/Client, briefing the developers after sign-off is complete, • Directing Data Solutions teams on testing and working with Technical teams to ensure they fulfil Client requirements, • Troubleshooting errors on Dashboard, liaising with Technical teams through to completion SKILLS AND EXPERIENCE • Demonstrable of experience within a data development or data operations role at Senior Manager level or above., • Expert in client management/consultative experience with both presenting and resolving issues, • A working knowledge of media agency operations and the media buying process, • Excellent understanding of data and business intelligence technologies, • Experience in a cross-functional team environment, • Extremely strong organisational skills, attention to detail and adherence to deadlines Publicis Groupe has fantastic benefits on offer to all of our employees. In the UK, in addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plan, we also offer; • WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year., • REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care., • HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching., • FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave., • FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment., • GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the ___ which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).