Salesforce Consultant
4 days ago
Birmingham
Salesforce CX Functional Consultant (Contract) Duration: 6 months initial | Rate: Competitive We’re looking for an experienced Salesforce CX Functional Consultant to join on a contract basis. You’ll work with business stakeholders to understand processes, translate requirements, and deliver effective Salesforce CX solutions across Sales, Service, and Experience Cloud. Key Responsibilities • Gather and translate business requirements into Salesforce solutions., • Conduct workshops, process mapping, and fit-gap analysis., • Support configuration, testing, and user adoption., • Collaborate with technical teams to ensure successful delivery. Skills & Experience • Proven Salesforce Functional Consultant experience, ideally on CX-focused projects., • Strong knowledge of Salesforce Sales Cloud, Service Cloud, and Experience Cloud., • End-to-end Salesforce implementation experience., • Excellent communication and stakeholder management skills. Nice to Have • Salesforce certifications (Administrator, Platform App Builder, Service Cloud)., • Experience working in consulting or across multiple industries.