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Shape the future of logistics with us! At Tosca, we help the world’s leading retailers and suppliers eliminate waste, reduce costs, and improve efficiency with our reusable packaging solutions. Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our team in the UK & Ireland. Our Customer Service and Asset Specialist plays a critical role in protecting Tosca’s asset base while delivering exceptional customer experience across the UK & Ireland region. This role combines customer relationship management, operational accuracy and asset governance to ensure contract compliance, financial integrity and sustainable pooling performance. You act as the operational owner of assigned customer accounts, ensuring data accuracy, asset visibility and proactive issue resolution while strengthening long-term customer partnerships. Success in this role requires strong attention to detail, commercial awareness, personal accountability and a consistently positive, solution-focused approach. Responsibilities Customer Relationship Management • Act as the primary operational point of contact for assigned UK & Ireland customers., • Build trusted, professional relationships that support long-term partnership., • Manage customer queries efficiently in line with SLAs, ensuring high service standards., • Proactively anticipate potential issues and resolve them before escalation., • Lead onboarding and customer system training to ensure confidence and autonomy., • Support customer performance review meetings by providing accurate data and operational insight., • Act as an internal advocate for customers while protecting Tosca’s commercial and asset interests. Account Administration & Order Management • Own end-to-end order processing accuracy for assigned accounts., • Ensure stock declarations and balance updates are completed accurately and on time., • Perform structured period-end checks to ensure billing accuracy and resolve discrepancies prior to invoicing., • Maintain accurate and compliant Customer Master Data across systems., • Support credit control processes through timely dispute resolution and validation of account data., • Safeguard revenue through disciplined data entry and validation processes. Asset & Stock Control • Take ownership of asset accuracy and stock integrity across assigned accounts., • Monitor stock movements and analyse asset flows to identify discrepancies or risk trends., • Lead and coordinate customer stock audits, ensuring timely reconciliation and follow-up actions., • Escalate asset variance risks with clear recommendations for resolution., • Actively contribute to reducing asset loss and improving asset turns., • Support contract compliance by ensuring asset movements align with agreed commercial terms. Digitalization & Continuous Improvement • Promote adoption of Tosca’s digital tools and self-service platforms., • Identify opportunities to streamline processes and reduce manual activity., • Contribute to workflow optimization initiatives across Customer Service and Asset functions., • Provide structured feedback on system enhancements based on operational insight., • Support continuous improvement initiatives that enhance efficiency and customer experience. Cross-Functional Collaboration & Quality Support • Work collaboratively with Supply Chain, Operations, Sales, Finance and Quality teams., • Escalate and support resolution of service or quality issues in a structured manner., • Contribute to root cause analysis and corrective action processes., • Maintain clear and professional internal communication to support operational continuity. Knowledge, Skills & Abilities Essential • Strong attention to detail and high levels of data accuracy., • Demonstrated ownership mindset with accountability for results., • Ability to manage customer queries with professionalism and efficiency., • Strong analytical capability with confidence working with numerical data., • Ability to manage multiple priorities while maintaining accuracy., • Strong written and verbal communication skills., • Positive, solution-focused approach to problem solving., • Proficiency in Microsoft Office, particularly Excel., • Fluency in English (written and spoken). Experience • 2 to 5 years’ experience within Customer Service, Account Management, Order Management or Asset Control., • Experience operating within a B2B, logistics, pooling or supply chain environment preferred., • Experience working with KPIs, SLAs and performance metrics., • Experience using CRM or ERP systems., • Exposure to billing validation, reconciliation or audit processes advantageous. Skills • Strong organizational and time management capability., • Structured and methodical working style., • Ability to analyse trends and identify discrepancies., • Confident problem-solving ability., • Resilient under pressure with strong prioritization skills., • Effective cross-functional collaboration capability., • Clear and confident communicator. What we offer you • Permanent contract with a competitive remuneration package aligned with your skills and experience., • Local benefits, • Home-office up to 2 days/week is possible after the onboarding period, • Continuous investment in your personal and professional development through training and coaching., • A dynamic and fast-growing company that is part of a strong international group, with a focus on sustainability., • A supportive, collaborative team environment where your ideas and contributions matter Interested? We cultivate a tight-knit team of smart people who care about their work and their colleagues. We believe this is a really exciting opportunity for someone who is up for a fast-paced challenge and is eager to become an integral member of our team. Send us your CV and your letter of motivation in English. We’re looking forward to meeting you! Privacy Notice Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. We value diversity and equal opportunity. Applicants are welcomed based on their individual merits as we do not discriminate on the grounds of age, sex, disability, ethnic or racial origin, religion or belief, or sexual orientation. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. External recruitment services/agencies will not be used for this position.

A leading security services provider in Birmingham is seeking individuals for a frontline security role focused on intelligence-led patrolling and crime prevention.Responsibilities include providing asset protection, incident management, and supporting project audits.Required qualifications include

Are you an experienced Customer Services Manager, Office Manager, Administrative Lead, or Member Services Manager? Can you take ownership of administrative process whilst supporting customers and building relationships? If this description fits, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Customer Success Manager. Informed Recruitment are a specialist provider of resource to the Construction & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision. The objective of the role will be to support departments heads to ensure outstanding customer services are provided to customer and supply chain partners. Your day-to-day responsibilities will include engaging with and supporting members; drafting, sending, tracking & chasing new membership packs, as well as member reviews packs for existing members; compiling management, operational, and supply chain reports; the identification of potential new members as well as competitor analysis; attending member and operational meetings; spend monitoring; attending conferences and events; drafting social media content and managing bulk email communications; maintaining audit files; taking ownership of the accounts of smaller members; supporting contract pack creating; and identifying additional opportunities with which to support members. Background Well-trodden paths into this role include: Customer Services / Customer Success / Account Management - A successful track record as an account management/customer success management/customer service management professional with a successful track record of looking after customers, building relationships, and promoting services. Any experience of working with procurement frameworks or within the housing or property sectors would be beneficial. Office Manager - Experience in taking responsibility of the smooth running of office processes and documentation to provide a seamless and efficient customer experience. Property background - Experience as a Social Housing professional with subject matter expertise in Assets, Property Services, Development or Building Safety looking for a new challenge. Supply Chain/Merchants - Experience working within the supply chain providing materials, goods, and services to the Housing, Construction, Building Safety, Asset Management, &/or Property services sectors with knowledge of the relevant goods, services, prices, and people. Construction and Development - managing customer service, accounts, or administration for construction companies, development & regeneration, or modular builders. Essential Skills Self-starter with a positive approach with a background in customer services or account management. A consultative approach based on looking after customers, building positive relationships, and with the ability to turn ideas into action and results. Strong administrative skills, and the ability to manage multiple tasks concurrently. A good understanding of creating value and managing costs. The ability to engage with prospective customers at conferences, seminars, and workshops. Strong MS Office skills.Highly Desirable / Will Strengthen Application Experience of the current Construction, or Property Asset Management market(s), including current issues within development, compliance, building safety, property services, construction, and/or property asset management. A base understanding of procurement As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous attention to detail & record keeping. This role is hybrid based, with some time spent in an office in Birmingham, some time working from home. Other team members are based in South Birmingham and Worcestershire. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, car allowance, life assurance, healthcare and benefits package with a generous holiday allowance. Interviews are available now, so please apply without delay to secure your slot! Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website

Developing Highways Manager - Planning Are you passionate about shaping communities and delivering sustainable highway infrastructure? Working within the Highways & Transport team, you'll support the delivery of new developments across the county, ensuring the highway network is protected, enhanced and fit for future growth. You'll work closely with Planning Teams, developers, consultants and local stakeholders to deliver high-quality, value-driven outcomes. Key responsibilities include: Managing highways development control matters linked to new developments Advising on S38, S278 and S106 agreements Reviewing planning applications and providing technical guidance Representing the Highway Authority at committees, inquiries and meetings Managing budgets, contracts and developer engagement Supporting asset management, economic growth and service improvement initiatives We're looking for someone with experience in highways, transport infrastructure or development control, with strong communication and stakeholder management skills and the ability to manage multiple projects effectively. This role requires 1 day per week in the office. FOOTNOTE: If you feel that you are right for this role technically, but the rate, location, or seniority does not suit you specifically, please still feel free to send us your CV. We constantly recruit for similar roles at all levels across the UK. We are always keen to chat with you discreetly about your employment situation. Even if you are happy in your current role for now, we always welcome calls from professionals looking to explore future opportunities. Our specialist team has over 40 years of combined experience in this market. Please contact Leah Kimber at Carrington West on (phone number removed) for more information. By applying for this position, you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared with third-party clients specifically relevant to any roles you have applied for. If at any stage, you wish to withdraw your consent, please email (url removed)

Private Client Solicitor Location: Birmingham Salary: £30,000 - £45,000 (dependent on experience) Job Type: Full-time, Permanent Bell Cornwall Recruitment are delighted to be working with a well-established, niche private client firm of solicitors based in Birmingham. This is an excellent opportunity for an experienced Private Client Solicitor to join a supportive and highly regarded team, handling high-quality work within a specialist environment. The Role The successful candidate will manage a full and varied caseload of private client matters, providing expert legal advice with a strong focus on client care and attention to detail. Key Responsibilities Managing a full caseload of private client files from instruction through to completion, including: Wills Trusts and estate planning Lasting Powers of Attorney (LPAs) Probate and estate administration Drafting legal documents including Wills, LPAs, trusts, and associated documentation Advising clients on inheritance tax, estate planning, and wealth protection Handling probate applications and the administration of estates Liaising with clients, beneficiaries, HMRC, and third parties Preparing estate accounts and dealing with asset distribution Ensuring files are progressed efficiently and in line with regulatory requirements Maintaining high standards of client care, particularly when dealing with sensitive matters Managing billing, time recording, and contributing to departmental targets Supporting business development and maintaining strong client relationships About You Previous experience handling a private client caseload (Wills, Probate, Trusts, LPAs) Qualified Solicitor, Legal Executive, or experienced Fee Earner/Paralegal Ability to manage files independently with minimal supervision Strong technical knowledge of private client law Excellent communication and client care skills Highly organised with the ability to prioritise workload effectively The Firm This niche private client firm prides itself on delivering a personal, high-quality service to its clients. You will be joining a collaborative and professional environment with genuine opportunities for progression and development. Benefits Competitive salary based on experience (£30,000 - £45,000) Supportive working environment Opportunities for career progression Ongoing professional developmentINDHP If you are an experienced Private Client Solicitor looking to take the next step in your career within a specialist firm, we would love to hear from you. Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on Twitter @LoveWorkBeHappy to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)

Senior Building Surveyor You will be part of a dynamic, collaborative, and growing team within a prestigious global firm. You will work on a wide variety of building surveying projects across multiple sectors. Have the opportunity to develop specialisms within preferred service lines while gaining comprehensive experience across the discipline. You will take on increasing responsibility in project delivery, client management, and mentoring junior staff. Deliver a full range of core Building Surveying services, including: • Dilapidations (landlord & tenant) - Technical Due Diligence (TDD) - Contract Administration & Employer's Agent duties - Planned Preventative Maintenance (PPM) - Reinstatement Cost Assessments (RCA) - Supporting and mentoring junior surveyors - Collaborating closely with colleagues across PDS, Valuation, Agency and Asset Services - Contributing to business development and wider team initiatives - Working on regional and pan-European projects where required To succeed you will bring: ·Construction / Development Monitoring experience ·Reinstatement Cost Assessments (RCA) ·Party Wall & Neighbourly Matters ·MRICS status As a Senior Building Surveyor, you will receive a salary £65,000 - £70,000 per year dependent on experience, together with a well-rounded benefits package including: Even if you are happy in your current role for now, we always welcome calls from Building Surveying professionals keen to make their introductions for future months or years. Please call Jack James at Carrington West on (phone number removed) for more information. By applying for this position, you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared with third party clients specifically relevant to any roles you have applied for. If at any stage, you wish to withdraw your consent please contact us

Highway Inspector Are you an experienced Highways Inspector or highways professional looking for your next challenge? You will play a vital role in protecting the travelling public while supporting one of the UK's leading infrastructure and transportation teams. Key responsibilities include: Conducting highway safety inspections and defect identification Collecting and recording accurate asset and condition data Managing customer enquiries and supporting claims investigations Supporting enforcement and NRSWA-related activities Building strong relationships with council teams and stakeholders Ensuring compliance with health & safety and contract requirements Attending office and site meetings across the network Requirements: Lantra Inspection ticket Previous experience as a Highway Inspector Valid Driving Licence IT Literate Confirm management trained (desirable) FOOTNOTE: If you feel that you are right for this role technically, but the rate, location, or seniority does not suit you specifically, please still feel free to send us your CV. We constantly recruit for similar roles at all levels across the UK. We are always keen to chat with you discreetly about your employment situation. Even if you are happy in your current role for now, we always welcome calls from professionals looking to explore future opportunities. Our specialist team has over 40 years of combined experience in this market. Please contact Leah Kimber at Carrington West on (phone number removed) for more information. By applying for this position, you are agreeing for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will be shared with third-party clients specifically relevant to any roles you have applied for. If at any stage, you wish to withdraw your consent, please email (url removed)

A leading retail brand is seeking an Asset Protection Specialist to operate mainly from flagship locations in Greater London. The role involves maximizing the Asset Protection function through investigation, data analysis, and collaboration with store teams.

Senior Underwriter, Underwriting & Claims Services, Protection, EuropeApplylocations: London, UKtime type: Full timeposted on: Posted Todayjob requisition id: R17036Job TitleSenior Underwriter, Underwriting & Claims Services, Protection, EuropeJob DescriptionThe RoleThe role

This position reports to the Asset Protection Manager or Asset Protection Lead. The Asset Protection Officer (APO) is responsible for the detection, reporting, and deterrence of customer and associate activity that could result in a loss to Ralph Lauren. Develop partnerships with Store Management an

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A leading luxury retail brand is seeking an Asset Protection Door Guard for its location in the United Kingdom. The role involves ensuring physical security standards, engaging in store-wide communication on Asset Protection practices, and actively contributing to local shortage strategy.

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Flexible benefits including private dental, competitive pension scheme, Life Assurance, Group Income Protection, Personal Accident Insurance and more!.

A unique opportunity for an experienced full-time Chartered Physiotherapist has opened up with one of London’s most sought-after physiotherapy and sports medicine providers with clinics in Marylebone and the Olympic Park in East London.We are looking for senior physios that are lateral thinkers an

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Remote - Final Medical Signatory.Blackfield Associates are delighted to be supporting a long standing client on the recruitment of a remote based final signatory opportunity.This opportunity will have an above country focus, thus will focus on both the ABPI and the EFPIA codes.This opportunity will

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Fresh graduates are welcome to apply.We require you to possess a strong sense of curiosity and a willingness to learn.The company looks forward to growing together with you.Responsible for designing 3D treatments using Smartee's Smart check design software.Support customer by phone, email and/or rem

Job Title: Quality & Compliance Auditor - Adult Social Care.Salary: £40,000 per annum + £5,000 car allowance.Location: Remote with National Travel (4 Days on the road, 1 Day remote).Setting: Learning Disabilities, Autism and Complex Needs.Compass Associates is proud to partner with one of the UK's

What is on offer as a Disability Assessor?.Opportunities available UK-wide.NMC or HCPC fees paid for and CPD revalidation support provided.What does the Disability Assessor role involve?.The Disability Assessor role will involve you carrying out 3 to 4 client assessments per day.A typical day will s

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Veterinary Surgeon – Independent Practice.Full Time or Part Time | Permanent.Are you a Veterinary Surgeon looking to work within a genuinely independent practice where continuity of care, client relationships, and clinical autonomy are prioritised?.Would you value being part of a small, establishe

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