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Role Overview: Join Our Team at Busy Bees – Leading Nursery Group in the UK As a Senior Room Leader at Busy Bees, you will oversee multiple rooms and ensure that educational strategies are seamlessly integrated across the centre. This is a leadership role where you will inspire your team to achieve the highest standards of care and learning. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part of our team, you’ll be introduced to our unique Bee Curious curriculum, designed to foster curiosity and confidence in young learners. Our Charitable Commitment Through our partnership with BBC Children in Need, we offer fantastic opportunities for community involvement and fundraising to support children's lives. About our Nursery Busy Bees Addlestone is a newly purpose-built nursery with a capacity of 113 children, featuring large outdoor areas that encourage exploration and play. Conveniently located within a five-minute walk to the high street and just ten minutes from the train station, our nursery offers easy access for families. We provide free parking for staff and offer flexible working arrangements, creating a supportive and accommodating environment for our team. Busy Bees Benefits • Competitive salary, • Ongoing professional development and career progression, • Our ‘Hive’ benefits and wellbeing hub, with discounts across a huge range of retailers, • Up to 28 days holiday per year (including bank holidays), • Your birthday off – it’s our gift to you!, • 50% childcare discount, • Enhanced family leave and return to work bonus, • Menopause support through Peppy, • Financial support through Salary Finance, • Employee Assistance Programme and Mental Health First Aiders, • Cycle to Work scheme, • Easy access to your workplace pension through Cushon, • Discounted Private Medical Insurance (PMI), • Ensure that educational strategies and practices are consistent across multiple rooms., • Lead the planning and delivery of activities, adapting the curriculum to meet the diverse needs of the children., • Mentor and develop Room Leaders, promoting a collaborative and high-performing team., • Oversee the wellbeing and safeguarding of children, making necessary adaptations to support children with additional needs., • Foster strong relationships with parents, keeping them informed of their child's development., • Level 3 qualification or above in early years education., • Experience in an early years setting, with supervisory or leadership experience ideally as a Senior Nursery Room Leader, Senior Nursery Room Manager or Senior Nursery Practitioner., • Strong leadership, organisational, and communication skills.

Technical Business Analyst 📍 Egham, Surrey UK (2 days a week onsites) 💷 Circa £50,000 per annum + 10% bonus ⏱ 35 hours per week with flexible working between 8:00am and 6:00pm 📊 Reporting to Business Analysis Manager A well established delivery management software provider is seeking an experienced Business Analyst to support ongoing technology projects that drive ecommerce delivery solutions. The team focuses on continuous improvement, collaboration and delivering high quality software in an Agile environment. Key Responsibilities • Work with project teams and stakeholders to understand business needs and customer drivers, • Elicit functional, process and system requirements including user interfaces and API integrations, • Document requirements as user stories with clear acceptance criteria in Gherkin format, • Create process diagrams and wireframes to support delivery, • Present completed work in reviews with internal and external stakeholders, • Support training and act as the link between development teams and clients, • Analyse business challenges to support effective decision making, • Use JIRA to define stories, derive tasks and monitor progress Experience and Skills Required • Proven experience as a Business Analyst, • Strong background in Agile delivery and the SCRUM framework, • Ability to document requirements for digital platforms such as websites and internal systems, • Confident communicator who can adapt to technical and non technical audiences, • Strong facilitation and stakeholder management skills, • Experience with API based systems and integration projects, • Ability to analyse and document complex business processes Benefits Provided by the client (It's good!) • Private health insurance plus dental cover, • Annual performance bonus, • 23 days holiday rising to 26 with service plus UK bank holidays, • Up to 10 percent employer pension contribution, • Group Life Insurance and Income Protection, • Employee Assistance Programme, • Work life balance with flexible working and working from home, • Professional development support including mentorship and tuition reimbursement, • Regular social and wellbeing activities, • Paid time off for physical or mental health, • Environmental initiative contributing tree planting for each employee

🌟 Lead the Way in Community Healthcare – Become a Superdrug Pharmacy Manager! 🌟 📍 Location: Windsor (SL4 1DW) 🕒 Hours: 40.25 hours per week – alternate Saturdays 🧩 Part-time applicants also welcome! 💷 Salary: Up to £59,000 FTE – negotiable depending on experience Are you a GPhC-registered pharmacist with a passion for leadership and community care? At Superdrug, we’re proud to operate over 200 pharmacies and 90+ health clinics across the UK, delivering accessible, high-quality healthcare. Join us and take charge of a pharmacy team that’s making a real difference. 💡 Why Choose Superdrug? • Competitive salary with up to 25% annual bonus potential, • Real-time earnings tracking with Stream, • Up to 33 days holiday (including bank holidays), • Up to 30% discount at Superdrug for you and a nominated person, • Discounted services including Online Doctor, • Access to Aviva Digicare Workplace+ for you and your family – including Digital GP, mental health consultations, and annual health checks, • Excellent training and development opportunities, • Cycle to work scheme, • Annual GPhC fees paid, • Invitations to our annual Healthcare Conference, • Enhanced leave policies for life’s important moments 🩺 What You’ll Be Doing: • Leading your pharmacy team to exceed targets and deliver exceptional service, • Managing stock, operations, and GPhC (PSNI) standards, • Driving commercial success and ensuring compliance, • Receiving direct support from your Regional Healthcare Manager, • Playing a key role in shaping the future of Superdrug’s healthcare offering 👩 ⚕️ We’re Looking For: • GPhC-qualified pharmacists, • Preferably with community pharmacy experience, • Strong leadership and team management skills, • Commercial awareness and understanding of NHS pharmacy funding, • Passionate professionals ready to grow into future Regional Healthcare Managers 🎉 Why Superdrug? We celebrate individuality, encourage fun, and work hard to deliver “That Superdrug feeling!” If you’re ready to lead with purpose and grow your career in a dynamic healthcare environment, we’d love to hear from you. 🔒For information on how we manage and store your data, please visit:

General purpose of role: The Technical Services Manager will manage the technical services elements of our laboratory and controlled environments fit out project from initial brief, through the tender, to installation and finally the achievement of successful completion. Working closely with the Bid Director, Lead Designer, Project Manager, M&E Estimator, the TSM will be responsible for providing guidance and instruction to the sub-contractor team, design consultants, construction project managers, clients and directors. Key Accountabilities: Area’s Technical Services Manager for laboratory fit-outs plays a pivotal role in overseeing the design, implementation, and successful delivery of technical services within laboratory fit out and renovation projects. Their responsibilities span across multiple disciplines, including mechanical, electrical, plumbing (MEP), HVAC, and specialized laboratory equipment systems. Below are the typical job functions and responsibilities of this role: • Project Management, • Coordination and Planning: Work closely with architects, engineers, contractors, and clients to plan and execute the technical aspects of the laboratory fit-out., • Scheduling: Develop and manage project timelines for technical services, ensuring that the installation of utilities and systems aligns with the broader project schedule., • Budget Management: Oversee the budget for the technical services aspect of the fit-out, including cost estimation and procurement of materials and services., • Risk Management: Identify potential risks related to technical systems and work with teams to mitigate them. 2. Technical Oversight and Compliance • System Design and Specification: Ensure the design and specification of laboratory systems (e.g., HVAC, gas lines, plumbing, electrical systems, cleanrooms, fume hoods, etc.) meet both the project requirements and industry standards., • Compliance with Regulations: Ensure that the laboratory’s technical systems comply with local, national, and industry-specific regulations (e.g., OSHA, ASHRAE standards, health and safety codes)., • Validation and Testing: Oversee the commissioning, validation, and performance testing of technical systems to ensure they meet operational and safety requirements. 3. Collaboration with Stakeholders • Client Interaction: Act as the point of contact for the client regarding technical services. Understand the client’s needs and translate them into technical requirements for the fit-out., • Vendor and Contractor Management: Liaise with suppliers, contractors, and subcontractors to ensure that technical equipment is delivered and installed correctly and on time., • Coordination with Design Teams: Work with architects and engineers to ensure that the technical services align with the design and layout of the laboratory, considering functionality and space constraints. 4. Installation and Commissioning • Supervision of Installation: Oversee the installation of laboratory utilities such as water, electricity, HVAC systems, ventilation, gas lines, and specialized equipment (like autoclaves or environmental chambers)., • Troubleshooting: Provide solutions for any issues that arise during the installation of technical systems., • System Integration: Ensure all systems (MEP, IT, etc.) integrate effectively with each other and with the laboratory's functional needs. 5. Health and Safety • Safe Installation: Ensure that the technical services installation is done safely, both during the fit-out and after the lab is operational., • Environmental Controls: Manage the installation of environmental systems (e.g., cleanroom standards, fume hoods, hazardous material storage) to maintain a safe working environment. 6. Maintenance Planning • Post-Fit-Out Support: Provide guidelines and support for ongoing maintenance of laboratory systems., • Training and Documentation: Train the laboratory staff on the use and maintenance of technical systems. Provide comprehensive documentation for future maintenance. 7. Quality Control • Material and Equipment Standards: Ensure that all technical equipment, materials, and installations meet the project’s quality standards., • Inspection and Auditing: Conduct regular inspections to ensure compliance with project specifications, safety regulations, and quality benchmarks. 8. Sustainability and Efficiency • Energy Efficiency: Implement systems and strategies to ensure that the laboratory operates efficiently, considering energy usage and environmental impact., • Green Building Standards: Work towards certifications such as LEED (Leadership in Energy and Environmental Design) by incorporating sustainable practices in the technical services. 9. Problem-Solving and Innovation • Custom Solutions: Develop innovative solutions to unique technical challenges in the lab environment, often requiring customization for specialized equipment or research activities., • Continuous Improvement: Stay up to date with emerging technologies and best practices in laboratory fit-outs and technical services. 10. Reporting and Documentation • Project Updates: Provide regular updates to stakeholders and project managers about the status of technical services, potential issues, and progress., • As-built Documentation: Ensure the creation of accurate as-built documentation for all systems, which will be vital for future maintenance and upgrades. Summary of Key Systems Managed: • HVAC (Heating, Ventilation, and Air Conditioning), • Plumbing, Medical Gas, and Water Systems, • Electrical and Power Systems, • IT and Network Infrastructure, • Laboratory-specific equipment (fume hoods, autoclaves, cleanrooms, etc.) Essential Skills: • Technical Expertise in MEP systems, laboratory equipment, and construction standards., • Project Management Skills including scheduling, budgeting, and risk management., • Problem-solving and Innovation, especially in customizing technical solutions., • Regulatory Knowledge regarding safety, health, and environmental requirements. Professional Skills & Experience: • Good working knowledge of latest version of Revit or AutoCAD., • Demonstrate extensive technical expertise across the design and build of Mechanical and Electrical Services., • Experience with an M&E contractor or consultant background, on commercial projects ranging from £500K-10m+, • Ability to build relationships, internally and externally., • If candidates have a bias we would prefer if it is towards Mechanical rather than Electrical. Personal attributes: • Team Player, • Dynamic with flexible approach, • Driven & ambitious, • Proactive and accountable attitude, • Clean driving license, • Good communicator, • Self-motivated Salary • Annual salary £75K-£90K dependent on experience, • Car allowance £6,600, • Good commission structure, • Annual Leave- 25 days per annum (increasing to 30 days with long service) plus bank holidays., • Other leave- 3 charity days per annum and your birthday off., • ‘Shaking the Trees’ Client Introduction Scheme (for employees not in BD/Sales positions)., • Private Health Care with Vitality., • Group Income Protection - covers 75% of base salary and pension contributions., • Group Life Assurance- four times basic salary., • Employee Assistance Programme., • Enhanced maternity & paternity., • Electric Car scheme.

Clinigen is a rapidly growing global specialty pharmaceutical services business with a unique combination of services across the pharmaceutical lifecycle. We currently have over 1,000 employees headquartered in the UK with global offices in the US, EU (Belgium, Germany, France), Asia Pacific and South Africa. Clinigen is growing rapidly and is positioned well for an exciting future of continued expansion. To support our growth, we’re now looking for a collaborative, driven and proactive Quality Manager. You will be managing a UK based team of four and take a leading role in upholding the highest standards of product quality and compliance. You’ll ensure that all Quality operations run seamlessly and meet the rigorous requirements of GxP regulations, Clinigen Quality Systems and global industry standards. Key Responsibilities: • Take ownership of Clinigen’s quality and technical activities as a global Marketing Authorisation Holder (MAH)., • Lead relationships with Contract Manufacturing Organisations (CMOs), distributors, and quality partners worldwide., • Oversee quality investigations, including product complaints, deviations, CAPAs, and change controls., • Manage key quality documentation such as Product Quality Reviews (PQRs), master batch records, and product files., • Coordinate product stability programmes and support new product onboarding in collaboration with cross-functional teams., • Plan and conduct GxP audits of CMOs, laboratories, and warehouses, ensuring supplier qualification and compliance., • Support regulatory and quality system development, including internal audits and training., • Act as a Quality ambassador, promoting GMP/GDP compliance, continuous improvement, and a culture of operational excellence., • Ensure all Quality Technical Agreements are current and that product safety and compliance are maintained at all times., • Prepare for and support audits (customer, supplier, and regulatory) while contributing to data analysis and continuous improvement initiatives., • Take proactive ownership of your own professional development and stay informed on key compliance topics such as falsified medicines. Key Requirements: • Life Science degree or equivalent., • Substantial experience within the pharmaceutical industry, • Previous experience working directly for a Marketing Authorisation Holder is beneficial, • Previous experiences in managing relationships with Contract Manufacturing Organisations is beneficial, • A strong working knowledge of GMP and GDP, across dosage forms., • Experience of regulatory inspections, • Proven ability of accurate and timely completion of tasks., • Adaptable to changing situations, with a proactive positive, flexible, assertive, can do attitude, • Good influencing and stakeholder management skills, • Strong written and verbal communication skills, • Able to influence and lead by example, clearly communicating plans and results, promoting ownership and encouraging a collaborative approach to achieve solutions, • Able to delegate and prioritise effectively, considering individual and team strengths and development areas, • Ability to work with tight deadlines in a dynamic environment, delivering high quality outputs with strong attention to detail, • Previous experience as a line manager is beneficial Benefits: • 27 days holiday plus bank holidays, • Discretionary Bonus Scheme, • Pension contributions 4.5% matched, • Life assurance 4 x annual salary, • Flexible Benefits Platform with £25/month Company contribution, • Annual salary review, • Independent financial advice service, • Enhanced Employee Assistance Programme, • Shopping discounts with retailers, • Long service awards, • Recognition scheme & employee of the year awards Interested? we would love to hear from you, please apply today for immediate consideration.

Clinigen is a rapidly growing global specialty pharmaceutical services business with a unique combination of services across the pharmaceutical lifecycle. We currently have over 1,000 employees headquartered in the UK with global offices in the US, EU (Belgium, Germany, France), Asia Pacific and South Africa. Clinigen is growing rapidly and is positioned well for an exciting future of continued expansion. Please note this role is available on a hybrid basis from either our Weybridge, Surrey or Burton upon Trent office locations. To support our continued growth, we’re seeking a passionate, collaborative and detail-oriented Content Marketing Manager to play a key role in shaping and delivering our digital-first content strategy. In this role, you’ll own the full content lifecycle, from concept to publication and performance analysis, ensuring our marketing messages reach the right audiences, reflect Clinigen’s brand voice and drive measurable business impact. Success will be defined by increased engagement, lead generation and stronger brand consistency across global campaigns. Operating with a high degree of autonomy and cross-functional influence, you’ll help shape Clinigen’s digital presence and ensure alignment across all markets. Key Responsibilities: Lead the content strategy in partnership with the Head of Marketing, ensuring all activity aligns with brand and commercial goals. Develop and execute content plans for campaigns, business units, and group-wide initiatives that drive awareness and engagement. Create compelling, data-driven content (articles, videos, social posts, collateral) that builds brand visibility and strengthens audience connection. Manage multi-channel distribution and maintain an editorial calendar to ensure timely and impactful delivery. Track and optimise performance using analytics, SEO, and audience insights to continually refine messaging and channel mix. Collaborate cross-functionally with Digital, Design, Product Marketing, and Campaign teams to deliver cohesive storytelling. Partner with subject matter experts to identify relevant topics and emerging trends that resonate with target audiences. Maintain brand consistency across all touchpoints while adapting messaging for diverse, global markets. Oversee online communication , including website updates, email marketing, CRM automation (HubSpot), and social media. Ensure compliance with brand, regulatory, and quality standards, and manage relationships with external writers, designers, and agencies. Requirements BA or MA in Marketing, Communications, Business Administration or a related field. Proven marketing experience within an international B2B and preferably healthcare environment. Demonstrated success in content marketing and lead generation. Skilled at identifying target audiences and developing cross-channel campaigns that engage and convert. Excellent writing, editing, and storytelling abilities with strong attention to detail. Proficient in SEO, analytics, and measuring content performance. Experienced in content management systems and marketing automation tools (e.g. HubSpot, Umbraco, WordPress). Benefits 27 days holiday plus bank holidays Discretionary Bonus Scheme Pension contributions 4.5% matched Life assurance 4 x annual salary Flexible Benefits Platform with £25/month Company contribution Annual salary review Independent financial advice service Enhanced Employee Assistance Programme Shopping discounts with retailers Long service awards Recognition scheme employee of the year awards Interested? we would love to hear from you, please apply today for consideration.

Customer Supply Chain Specialist - FMCG Location: Near Windsor – Hybrid working (3 days per week in the office) Salary: £35,000 to £40,000 per annum dependant on experience + Bonus, Pension, Healthcare, Holiday & More Join a fast-paced, global FMCG organisation as a Customer Supply Chain Specialist , where you'll play a pivotal role in delivering exceptional service to B2B customers across grocery, ecommerce, convenience, and wholesale sectors. You’ll act as the first point of contact for clients, ensuring seamless order processing, issue resolution, and top-tier service delivery. This is a fantastic opportunity for someone who thrives in a collaborative, high-performance environment and enjoys working cross-functionally with internal teams and external partners. Key Responsibilities: • Manage end-to-end order processing and resolve customer delivery issues., • Liaise with logistics operators to ensure timely, efficient deliveries., • Communicate stock availability and delivery updates to customers., • Handle enquiries, complaints, and returns in line with defined service levels., • Collaborate with National Account Managers, Demand Planners, and 3rd party logistics providers., • Support customer performance reviews and improvement initiatives., • Maintain and update customer account data and service records., • Ensure KPI targets (98.5% service level) are consistently met or exceeded. Requirements: • Previous experience in a customer service or order processing role (B2B preferred)., • Experience in handling logistics and 3PL coordination., • Familiarity with SAP and strong proficiency in Excel and Outlook., • Experience working with EDI systems would be highly beneficial., • Exposure to retail and eCommerce customer channels is also advantageous., • Exceptional communication skills – both written and verbal., • Strong attention to detail and a proactive problem-solver., • Ability to work under pressure and juggle competing priorities. Additional Info: Please note: Limited weekend and bank holiday cover will be required on a rota basis. What Happens Next? 🎬 Apply now! Stage 1: A Teams interview with the Line Manager, focused on your technical competencies and skillset. Stage 2: An in-person meeting with the Line Manager and Customer Operations Team. 🤝 People are at the heart of everything we do. We embrace diversity and are committed to creating an inclusive recruitment process that allows everyone to be their authentic self. ❤️ While we would love to reply to all applicants, due to high application volumes, if you do not hear back within 14 days, unfortunately, the role won’t be progressing. The position may be in the process of closing, so it could be a matter of timing. But no worries! There will be more opportunities. Follow us at Mackenzie Jones Recruitment to stay updated on new openings. 👀

General purpose of role: The Laboratory Interior Design Manger will manage the creative design process of our laboratory and controlled environments fit out project from initial brief, through the tender, to installation and finally the achievement of successful completion. Working closely with the Project Director, Pre contracts Manager, and Technical Services Manager, they will be responsible for engaging with science clients to understand their requirements, creative innovative design solutions, prepare and lead the design pitch, be responsible for materials selection, work with third party novated designers, ensure full compliance to statutory compliance and oversee the delivery of design quality through the fit out construction. Key Accountabilities: Area’s Interior Design Manger for laboratory fit-outs plays a specialized role, focused on designing functional, safe, and aesthetically appropriate laboratory environments. Their responsibilities span the integration of technical requirements with the spatial, ergonomic, and aesthetic aspects of the lab space. Below are the key job functions and responsibilities of the role: • Design and Space Planning, • Client Engagement: Meet with clients to understand their needs, provide design consultations, and develop tailored solutions., • Design Development: Create functional, innovative, and aesthetic designs for laboratory interiors, considering both operational efficiency and safety compliance., • Pitching & Presentations: Lead the design pitch process for new laboratory fit-out opportunities, presenting concepts and design proposals to clients and stakeholders., • Layout and Space Optimization: Create efficient and functional layouts that accommodate laboratory workflows, equipment placement, storage needs, and ensure optimal use of space., • Zoning and Circulation: Develop zones for various lab activities (e.g., wet labs, dry labs, offices, storage, cleanrooms) and ensure smooth circulation paths for staff, equipment, and materials., • Flexibility and Future-proofing: Design with flexibility in mind to allow for future reconfigurations, expansions, or technological updates. 2. Collaboration with Stakeholders • Client Briefing: Work closely with scientists, lab managers, and other stakeholders to understand the specific needs and functions of the lab space., • Collaboration with Technical Teams: Coordinate with architects, engineers, and technical services managers to integrate systems like HVAC, plumbing, electrical, and gas supplies into the design without compromising aesthetics or functionality., • Internal Collaboration: Work closely with the sales team to develop winning strategies, and collaborate with engineers, project managers, and construction teams to ensure design integrity throughout the project lifecycle., • Vendor and Contractor Liaison: Engage with suppliers of furniture, materials, and laboratory equipment to source suitable products that meet technical specifications and design vision. 3. Material and Finishes Selection • Durability and Maintenance: Select materials and finishes that can withstand the unique demands of a lab environment, such as chemical resistance, durability, and ease of cleaning., • Safety Standards: Ensure materials meet safety and health regulations, such as fire resistance, anti-slip flooring, and non-toxic finishes., • Aesthetic Considerations: Balance functionality with aesthetic considerations to create a visually appealing, professional environment that enhances user comfort and productivity. 4. Ergonomics and User-Centric Design • Workstation Design: Design lab workstations with ergonomics in mind, ensuring comfort and efficiency for users engaged in repetitive tasks or working with specialized equipment., • Accessibility: Ensure the design adheres to accessibility standards, making the lab functional for all users, including those with disabilities (ADA compliance)., • Lighting Design: Implement appropriate lighting solutions for various lab tasks, ensuring sufficient task lighting, glare reduction, and adherence to energy efficiency standards. 5. Integration of Technical Systems • Lab-Specific Requirements: Integrate fume hoods, cleanrooms, containment areas, and other lab-specific equipment into the overall design, considering technical and spatial requirements., • Utilities and Infrastructure: Plan for the routing and access of utilities (water, gas, electricity) in a way that is both functional and visually unobtrusive., • Acoustic Considerations: Address acoustic control through materials and design to minimize noise pollution from equipment and HVAC systems, maintaining a quiet working environment. 6. Regulatory Compliance • Health and Safety: Ensure the design complies with health and safety regulations, including proper ventilation, safe placement of hazardous materials, and emergency exits., • Laboratory Standards: Adhere to industry-specific standards such as ISO certifications, OSHA guidelines, and other local regulations governing laboratory environments., • Cleanroom and Containment Design: Design controlled environments, such as cleanrooms and containment areas, that meet required standards for air quality, contamination control, and biosafety. 7. Sustainability and Environmental Design • Green Building Practices: Incorporate sustainable materials and energy-efficient systems to create eco-friendly lab spaces that may qualify for certifications such as LEED (Leadership in Energy and Environmental Design)., • Waste Management Solutions: Design spaces for effective segregation, storage, and disposal of laboratory waste, including hazardous materials., • Energy Efficiency: Collaborate on designs that optimize natural light, airflow, and energy-efficient systems to reduce the environmental impact of the lab. 8. Furniture and Equipment Selection • Custom Laboratory Furniture: Source or design custom furniture solutions that meet the functional needs of the lab while maximizing durability and space efficiency., • Specialized Storage Solutions: Design and specify storage units for chemicals, samples, and equipment, considering safety, accessibility, and organizational needs., • Modular and Flexible Solutions: Use modular furniture systems to accommodate future changes in the lab's function or configuration. 9. Project Coordination and Management • Budget Management: Work within budget constraints to select cost-effective materials and solutions without compromising on quality or safety., • Schedule Coordination: Ensure design milestones align with the overall project schedule, coordinating with contractors and suppliers to meet deadlines., • Site Visits and Supervision: Conduct site visits to oversee installation, ensure design accuracy, and address any emerging issues during construction or fit-out. 10. Documentation and Reporting • Design Presentations: Prepare design proposals, 3D renderings, and mood boards for client approval, helping stakeholders visualize the finished space., • Detailed Drawings and Specifications: Provide technical drawings and detailed specifications for contractors to follow during the construction and fit-out phases. Professional Skills & Experience: • Bachelor’s degree in Interior Design, Architecture, or a related field., • Experience: 3-5 years of experience in laboratory, healthcare, or commercial interior design., • Technical Knowledge: Strong understanding of laboratory design standards, including health and safety regulations, HVAC requirements, and cleanroom design principles., • Design Software Proficiency: Proficiency in AutoCAD, Revit, SketchUp, Adobe Creative Suite, and other design tools., • Presentation Skills: Excellent verbal and written communication skills with experience in pitching design concepts to clients., • Problem-Solving: Ability to think critically and provide creative solutions to design challenges., • Attention to Detail: Strong eye for detail and a commitment to delivering high-quality work., • Ability to manage multiple projects simultaneously and meet deadlines. Personal attributes: • Team Player, • Dynamic with flexible approach, • Driven & ambitious, • Proactive and accountable attitude, • Clean driving license, • Good communicator, • Self-motivated Salary • Car allowance £6,600, • Good commission structure, • Annual Leave- 25 days per annum (increasing to 30 days with long service) plus bank holidays., • Other leave- 3 charity days per annum and your birthday off., • ‘Shaking the Trees’ Client Introduction Scheme (for employees not in BD/Sales positions)., • Private Health Care with Vitality., • Group Income Protection - covers 75% of base salary and pension contributions., • Group Life Assurance- four times basic salary., • Employee Assistance Programme., • Enhanced maternity & paternity., • Electric Car scheme.

Title: Planning Manager Location: Slough Salary: £90-£120,000 + car allowance + bonus + package An excellent opportunity has arisen for a Planning Manager to join the data centre division of an established construction business. The Planning Manager will join a dynamic team and take the lead on a new major data centre project based in Slough. The Planning Manager will play a pivotal role in the successful planning and delivery of hyperscale date centre projects for key clients across the UK. They will be responsible taking a lead in planning complex data centre projects through all phases – from tender to contract stages. The Planning Manager will play a key role in the successful delivery of an new exciting complex hyperscale scheme. They will utilize their expertise to shape project timelines, coordinate resources and ensure delivery aligns with their clients expectations. They will collaborate closely with stakeholders, including clients, architects, engineers, and contractors, to develop robust project strategies and ensure seamless transitions from pre-construction to execution. Key Responsibilities: • Develop and manage detailed project programmes across pre-construction, procurement, construction, and commissioning phases, • Lead planning input on tenders, feasibility studies, and design coordination, • Monitor project progress, analyse variances, and provide strategic solutions to mitigate delays, • Work collaboratively with project teams, clients, and supply chain partners, • Regularly report on programme performance, key milestones, and critical path analysis, • Champion best practices in project controls and programme management Key Requirements: • Proven experience as a Planning Manager / Senior Planner within a main contracting environment, • Extensive experience building industry experience including data centres, • Ability to manage multiple project programmes and reporting requirements, • Excellent communication, leadership, and client-facing skills, • Strong commercial awareness and understanding of construction methodologies OFFER • £90-£120,000 per annum, • Annual car allowance £7,000, • Pension, Healthcare, Life Assurance, Private Medical, • Bonus, • 28 days annual leave plus bank holidays, • Plus other great benefits If you are looking for a new career challenge in planning and you would like to be considered for the above opportunity then please apply by sending your CV to or call Matt Lilburn on 01342 330 533 for a confidential chat quoting reference 72190.

Logistics Manager Global FMCG based near Slough (Hybrid working, 60 / 40 office/ home working) £65,000 - £75,000 plus bonus and benefits The opportunity: Are you a highly analytical individual with a passion for logistics and continuous improvement? We are looking for a Logistics Manager to lead a Team in a fast-paced FMCG business. You will be a visible in your leadership and manage a team of 3 direct reports through a period of change. Highly analytical in your approach, you will drive Continuous Improvement whilst working closely Cross Functionally. Reporting into the Supply Chain Director, you will execute operational plans and provide a customer centric approach. What will my accountabilities be? • Budget Management: Provide input to the Annual Operating Plan (AOP) budget for warehousing, distribution, and inbound logistics. Deliver against the budget through monthly cost control, managing variances, and handling accruals and invoices., • Operational Excellence: Execute local operational plans to achieve optimal warehousing and distribution costs and service levels. Drive continuous improvement through root cause analysis, monitoring the quality, quantity, cost, and efficiency of goods movement., • International Transportation: Oversee international transportation, ensuring efficient processes and competitive logistics costs., • Customer and Supplier Liaison: Collaborate with customers and suppliers to optimise satisfaction and maximise efficiency., • Data Analysis: Analyse in-depth data to monitor performance, cost development, and plan process improvements with Logistics Service Providers (LSPs) and customers., • Compliance and Accuracy: Ensure accuracy of transactional data and compliance with local legal requirements in collaboration with LSPs., • Best Practices Implementation: Implement central and external best practices, such as pooling and transport optimization, and coach others across the supply chain to adopt these practices. Who will I be working with? Building and maintaining strong relationships is key to the success of this role. Internally you will work with the wider Supply Chain, Procurement & Purchasing, Sales & Marketing and Finance. Externally the key partnerships are working with the Third-Party Logistics Providers and regular visits to these sites is essential in driving efficiencies and improve processes. A great candidate will have: • Extensive experience within FMCG Supply Chain / Logistics, • A strong working knowledge of SAP and Business Intelligence Tools., • Good command of SAP / back office / Business intelligence tools., • Previous experience of working with LSP’s or 4PLs and managing these external relationships, • Ideally your Logistics experience will be working across Europe as well as the UK, • Have the mindset of a proactive and results focused individual who can flex from entrepreneurship thinking to working with a global FMCG brand In return for everything you can bring, we can offer you: • £65,000 - £75,000, • Hybrid working 60/40 office / home, • 25 days plus bank holidays, • Bonus, pension, healthcare The Process? 🚦 Apply today with your most up-to-date CV that will be reviewed by our MKJ Recruitment team. First Stage: 30-minute Teams Meeting with the hiring manager Second Stage: In person interview at their offices in Berkshire 🤝 People are at the heart of everything we do. We embrace diversity and are committed to creating an inclusive recruitment process that means people can be their best authentic self. We would love to reply to all applications, regrettably we are unable to do so due to the high volumes we receive, so if you do not hear back within 14 days unfortunately on this role it won’t be progressing. It is possible that the position could be in the process of closing, so chalk it up to bad timing. But, have no fear! There will be more opportunities. Follow us at Mackenzie Jones Recruitment so you don’t miss them. 👀

HGV Class 1 Driver - Heathrow London TW6 - £35,000-£44,000 per year - UK work permit mandatory (Shift work & Tramping Roles Available) About us Size Logistics, based in Heathrow TW6, is a logistics solutions company looking at rapid growth projections and providing long term careers for drivers. We are looking for Class 1 HGV Drivers who are energetic, personable, and put safety at the heart of their job. We provide you with a truck and new kit, but you should have a clean driving record and driving license. About the role We are recruiting Class 1 Drivers to work via our Heathrow site on a full time, permanent basis. Drivers must be flexible and available to work one weekend day per week. You must have over 2-3 years HGV class 1 driving experience. Drivers will generally work 40-50 hours a week, but extended hours and weekend hours may be necessary, especially around holidays. Tramping roles are now available as well, dedicated truck with option to travel across UK. Please contact us for more details. Shift Patterns Various shift patterns available Average shift length 8 – 12 hours Days / Afternoon / Night shifts available Full time HGV Driver Benefits Driver is not required to assist with any unloading/loading. Driving only from fulfilment centre to fulfilment centre Traction work only– drop/swap trailers. On average 3 swaps per shift, working with boxed trailers only Paid for full shift regardless of cancellations Flexible Working hours 28 days paid holidays Company pension On-site Parking Over time available and time and a half paid for bank holidays We have access to the latest truck technology A company that focusses on safety and sustainability There is a great culture of inclusivity and support for diversity HGV Driver Requirements Hold a valid commercial Driving License with the Correct Categories C / C+E Have a Professional Driving Qualification called the Full Driver Certificate of Professional Competence (CPC) Hold a Digital Tachograph / Smart Card Pass a background check Pass a standard drug and alcohol test* Be able to speak & read English satisfactorily No more than the maximum of 6 penalty points on the Driver’s License (No DD, DR or IN endorsements accepted) *Approved drivers consist of drivers with BGC results as “Meets Requirements” and drug and alcohol tests with negative results. HGV Driver Responsibilities Put health and safety first Be flexible to work evenings and weekends Maintain electronic logs to track routes and deliveries Complete daily maintenance checks on delivery trucks and notify transport manager of any issues Use route navigation apps and knowledge of area to deliver packages to FC warehouse on time Interact with stakeholders in a professional manner Drive in inclement weather, such as light snow There is a great culture of inclusivity, diversity, and support for career development. Location: Great South-West Road, Hounslow, England TW6 3PF

Position: Commercial Manager Location: Chertsey Salary: On Application Duration: Ongoing Hours: Monday-Friday in the office, 9am-5:30pm Korean language essential. Overview of a Commercial Manager As a Commercial Manager, you’ll support business operations across multiple subsidiaries in Europe. You’ll provide strategic insight, track business performance, and support decision-making to drive growth. Working closely with multiple teams, you’ll help translate data into actionable strategies and ensure the business meets its targets. Responsibilities of a Commercial Manager • Analyse internal and external business environments to identify opportunities and challenges., • Track, monitor, and report key performance indicators such as revenue, price, mix, segment share, and profit., • Produce business performance reports for senior management and key stakeholders., • Analyse market trends, competitor activity, and research data to support business strategy., • Develop reports and presentations for executive meetings, customer discussions, and team reviews., • Support Key Account management by providing insights and sharing best practices., • Collaborate with product, sales, and marketing teams to gather inputs for reporting and strategy., • Lead ad-hoc projects to explore new market opportunities or improve processes. Key competencies of a Commercial Manager • Strong analytical skills and ability to turn data into actionable insights., • Advanced Excel, PowerPoint, and Word skills for business reporting., • Excellent communication and interpersonal skills across multiple teams and regions., • Energetic, ambitious, adaptable, and delivery-focused., • Creative problem solver with a willingness to challenge the status quo., • Detail-oriented, diligent, and able to complete tasks on time with high quality., • Fluency in Korean or additional languages is an advantage., • Experience in consumer electronics or similar industries is a plus. Benefits: • Generous holiday entitlement, plus additional birthday leave and bank holidays., • Staff sales discount, Reward Plus shopping discount, and volunteering days., • Government pension auto-enrolment and pension contribution from 12 weeks., • Subsidized staff restaurant, onsite parking, and free shuttle bus service (from Weybridge & Woking Station) Due to the large volume of applications we receive for each position we will only be able to respond to applications received with the relevant skills. Should you not hear from us within a week, unfortunately on this occasion your application has been unsuccessful. March Recruitment is an equal opportunities employer and complies with all relevant UK legislation. Please note that by applying for this vacancy you accept March Recruitment’s Privacy Policy and GDPR Policy which can be found on our website and therefore give us consent to contact you. Consultant – Charlie Shepherd

Business Development Manager – South West Region Location: Regional Field-Based Type: Full-Time Salary: £45,000 – £50,000 (DOE) + £7,800 car allowance + commission Benefits: Pension contribution, 25 days annual leave + bank holidays About the Role We’re looking for a passionate and driven Business Development Manager to help grow our footprint across the South West region. This is an exciting opportunity to identify, develop, and convert new business opportunities, driving revenue and strengthening our market position within the door automation and entrance solutions industry. You’ll play a key role in expanding our customer base, building strong relationships, and strategically positioning our products and services to deliver sustainable growth. Key Responsibilities • Achieve monthly and annual sales targets for your region, • Identify and pursue new business opportunities across target markets, • Develop relationships with new and existing customers, from end users to contractors and facility managers, • Manage a pipeline of prospects and generate qualified leads, • Prepare quotations and proposals in line with company guidelines, • Negotiate pricing and contracts with customers, • Conduct meetings, presentations, and site visits, • Understand client needs and deliver tailored solutions, • Work collaboratively with internal teams to ensure smooth project handovers and customer satisfaction, • Monitor industry trends and competitor activity, • Prepare and present sales forecasts and reports to senior management About You You’re an energetic, results-driven professional who thrives on winning new business. You combine commercial acumen with a consultative sales approach and have experience within the door automation, access solutions, or related technical sales sectors. Essential Skills & Experience • Proven track record of achieving sales targets in a field-based role, • Experience selling technical or automated entrance products (or similar), • Strong understanding of customer needs and ability to propose effective solutions, • Excellent communication and presentation skills, • Confident in conducting site surveys and conveying technical details, • Skilled at managing time, tasks, and reporting progress effectively, • Proficient in CRM systems (Microsoft Dynamics experience desirable), • UK driving licence and willingness to travel within the region Personal Qualities • Self-motivated and proactive “hunter” mindset, • Strategic thinker with strong analytical and planning abilities, • Engaging and confident communicator, • Highly organised with exceptional attention to detail Ready to Take the Next Step? If you’re looking for an opportunity to make an impact, drive regional growth, and join a team that values initiative and innovation — we’d love to hear from you.

Entry-Level Field Sales / Account Management Role with Leading High-End KBB Brand Account Manager – High-End KBB Products Area: London, Berkshire & Hertfordshire SG LU AL HP RG SL UB HA N E IG RM SW KT TW W SL WD The Role of Account Manager This is a field-based role where you will work from home and visit retail, distribution, and merchant accounts. As an Account Manager, you’ll plan and organise customer visits, booking appointments with Branch Managers, trade counter staff, and retail assistants to showcase stunning kitchen and bathroom products. • As Account Manager, you will manage existing relationships with builders merchants, showrooms and distributors - managing relationships with branch managers, trade counter assistants and other in store stake holders., • Using your relationship building skills, you will influence customers to take a wider breadth of products - upselling and cross selling Key responsibilities include: • Expanding market share and building on business opportunities within your area., • Maintaining strong organisational skills to meet customer expectations, targets, and deadlines., • Demonstrating initiative and resourcefulness to create a competitive advantage., • Achieving Key Performance Indicators (KPIs)., • Using sound business judgement, decision-making, and selling skills to drive results., • Providing comprehensive and effective training to customers when appropriate. The Company Hiring an Account Manager Our client is a well-established, market-leading KBB brand – a national manufacturer of stunning, sustainably produced kitchen and bathroom products that combine both on-trend and classic design. This expanding business is seeking an energetic Account Manager to deliver best-in-class customer service and develop strong relationships with local branches of key national accounts. This opportunity is ideal for a trade counter sales assistant, internal sales representative, or customer service professional looking to take their first step into a field sales or account management role with a highly respected brand and excellent training. The Candidate for the Account Manager Personality, attitude, and organisation are key. Whether you’re currently working in a branch, customer service, telesales, or merchandising – if you’re motivated, ambitious, and eager to develop a career in sales, we’d love to hear from you! The Package on Offer for the Account Manager • £30,000 basic salary, • £5,000 bonus paid monthly, • Company vehicle – hybrid or electric, • 25 days annual leave plus bank holidays, • Company pension Ref: CPJ1760

Join Kao Data as a Senior Technical Operations Manager - Drive Excellence in AI-Focused Data Centres! Kao Data leads the industry, pioneering the development and operation of data centres engineered for AI and advanced computing. With a hyperscale-inspired and industrial scale platform, we provide our customers with a secure, scalable, and sustainable home for their compute. The Kao Data Operations team, particularly the Data Centre Operations team, fully own and manage all operation live environments, ensuring all critical infrastructure supporting client systems remain secure, reliable and always available. The team oversees power, cooling, fire suppression, cabling and environmental stability, while proactively managing capacity and leading all preventive and corrective maintenance through rigorous change management process working with all internal/external stakeholders. They manage the Engineering Services Provider to guarantee 100% uptime and work across Kao Data to uphold compliance, governance and stakeholder satisfaction. With responsibility for CAPEX delivery, lifecycle replacements and financial accountability, Operations also partner with Design and Construction teams to ensure seamless project handovers. They work closely with our Customer Service, QHSE, Compliance, Security and Implementation teams delivering operational excellence and are the first point of escalation for incidents, the function ensures accurate reporting, transparent communication and uninterrupted service for customers. About the Role We are looking for a Senior Technical Operations Manager to play a key leadership role within our Operations team. You will be providing support to the Operations Director in the leadership of the Data Centre Operations and overall Integrated Facilities Management teams. You will be the principal technical leadership authority for all mechanical, and electrical systems within the data centre environment. You will ensure the resilience, reliability, and efficiency of critical infrastructure to achieve 100% service availability. You will support and oversee the 24/7/365 operations of our facilities, providing strong technical direction and contributing to the organisation’s strategic planning. You’ll also take responsibility for managing capital and operational budgets, ensuring efficiency and value across all operational activities. As an experienced leader, you’ll maintain and enhance customer relationships while working in partnership with our outsourced facilities management provider to deliver best-in-class performance. Your technical insight and collaborative approach will be key in driving operational excellence and continuous improvement. Key Responsibilities • Report to and support the Operations Director enabling the successful delivery to the client including satisfaction throughout the duration of the customer contract and to exceed in the delivery of all contractual reporting obligations in a timely and efficient manner., • Understand all aspects of the data centre critical physical infrastructure. Ensures that all work performed within the space is high quality and without impact to internal/external customers in accordance with Kao Data’s processes and procedures., • Work with all relevant internal stakeholder to development of a Safe System of Works., • Work with the Operations Director, Lead and develop multidisciplinary operations teams, fostering a culture of accountability, recognition, and continuous improvement. Oversee performance management, skills development, and succession planning., • Provide leadership and input into the ongoing strategic vision for Kao Data’s operational framework across multiple facilities, ensuring scalability, sustainability, and alignment with emerging industry standards., • Provide Senior Technical governance and support for all operational and capital expenditure budgets, drive cost optimisation, and identify opportunities for efficiency improvements., • Identifies, develops, or implements critical metrics necessary to manage and monitor the performance of data centre operations., • Ensure the teams meet established Service Level Agreements (SLA’s) and Key Performance Indicators (KPI’s). Including Review potential SLA violations and ensure accurate financial impact reporting., • Lead and demonstrate development of key metric reporting to demonstrate facility health and operational integrity through structured reporting and regular reviews., • Work with the Outsourced Facilities provider and internal stakeholders to evaluate, mitigate, and manage operational risk across all programmes and projects., • Ensure compliance with Kao Data’s standards, procedures, and regulatory requirements while maintaining operational readiness., • Support the development and implementation of asset-specific Business Continuity and Incident Response Plans. Be available 24/7/365 to manage major incidents, serving as the point of senior escalation for client-facing operational issues., • Ongoing management of/and leads vendor relationship to maintain day-to-day operations and strategic goals for operations and deliverables with a focus on cost. What We’re Looking For: • Chartered engineering status, engineering degree or suitably qualified experience, • Senior lead experience and can demonstrate experience in managing critical infrastructure across a number of properties., • Senior data centre and senior technical operational management experience in the outsourcing market or related technology service provider fields within mission critical environments., • Experience in managing operations and support teams for large enterprise with FTSE 250, Fortune 500 and Hyperscale clients, • Understand P&L accountability at asset level., • Budgetary management., • A proven track record in demonstrating success in customer and operational service delivery., • Track record of driving excellence and a customer centric culture within a diverse business., • Strong proficiency with applications including Word, Excel, Visio, PowerPoint, MS Project and SharePoint., • Strong Organisational and time management skills, • Excellent team working and stakeholder management skills Why Kao Data? • Be part of an innovative and rapidly growing AI data centre leader., • Opportunities for professional growth and leadership development., • Work in a dynamic and collaborative environment., • Engaging team events that strengthen workplace culture and connections, • Private Medical – private health insurance including dental and optical cover., • Holiday – 25 days annual leave plus UK Bank Holidays, • Pension – Salary Sacrifice Pension, • Parental Leave – Enhanced Maternity and Paternity leave, • Life Assurance & Income Protection, • Mental health support - 24/7 access to mental health support via our employee assistance programme, and a trained team of Mental Health First Aiders, • Giving back – 2 Charity volunteering days a year., • Electric Vehicle - Salary Sacrifice Scheme, • Optical Benefit, • Access to Unum’s Help@Hand

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? We help our clients safeguard the water supply, improve environmental performance and manage demand for future generations. We enhance and extend asset life, ensuring compliance with water quality and environmental standards. Were problem solvers with over 140 years of combined experience in engineering and infrastructure. This role will be within our Demand management and network infrastructure team. We look after 60 million meters and our teams provide advanced metering solutions to help manage demand for essential suppliers. Want to be a part of it? What will you be doing? Day to day you'll lead by example and ensure all relevant systems are kept up to date, demonstrating strong records management and compliance along with delivering the Customer Side Leakage programme working collaboratively with planning & operations. You'll have a strong understanding of the Customer Side Leakage policies & procedures, which are communicated clearly and help to drive case handlers performance to strive for high levels of productivity and quality. You'll understand CMEx measures and ensure that your team are compliant with these. You'll produce and use reports tohelp drive performance and communicate team activity to the wider business and ensure that all queries are dealt with in an effective, accurate, and timely manner, within the timescales of the Service Level Agreement. You'll work to reduce complaints through proactive management of the teams caseload and identify and escalate priority issues to the Escalations & Complaints Manager. Other duties as required within the reasonable remit of the role. What youll bring Do you have proven experience of working in a team responsible for complaints, preferably in the water industry? Have you got experience of demonstrating customer resolution, service improvement, and customer excellence? Are you experienced in managing systems and databases? Do you have a strong customer service background with excellent communication skills? Do you have proven IT skills particularly MS Word, Excel and PowerPoint? Are you someone who is accountable and self-motivated to meet targets? Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include; Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme In addition, this role offers; Company car and fuel card with a range of EV and hybrid vehicles to choose from My Car Choice our salary sacrifice EV/ Hybrid car scheme Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more! Discretionary bonus scheme 25 days annual leave plus bank holidays Recommend a friend get rewarded for introducing people to us! About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. Were one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet Were open and seek new and better ways of exceeding expectations Were together and as one team; the whole is greater than the sum of the parts Were ambitious and embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupW TPBN1_UKTJ

Join Kao Data as a Senior Technical Operations Manager - Drive Excellence in AI-Focused Data Centres! Kao Data leads the industry, pioneering the development and operation of data centres engineered for AI and advanced computing. With a hyperscale-inspired and industrial scale platform, we provide our customers with a secure, scalable, and sustainable home for their compute. The Kao Data Operations team, particularly the Data Centre Operations team, fully own and manage all operation live environments, ensuring all critical infrastructure supporting client systems remain secure, reliable and always available. The team oversees power, cooling, fire suppression, cabling and environmental stability, while proactively managing capacity and leading all preventive and corrective maintenance through rigorous change management process working with all internal/external stakeholders. They manage the Engineering Services Provider to guarantee 100% uptime and work across Kao Data to uphold compliance, governance and stakeholder satisfaction. With responsibility for CAPEX delivery, lifecycle replacements and financial accountability, Operations also partner with Design and Construction teams to ensure seamless project handovers. They work closely with our Customer Service, QHSE, Compliance, Security and Implementation teams delivering operational excellence and are the first point of escalation for incidents, the function ensures accurate reporting, transparent communication and uninterrupted service for customers. About the Role We are looking for a Senior Technical Operations Manager to play a key leadership role within our Operations team. You will be providing support to the Operations Director in the leadership of the Data Centre Operations and overall Integrated Facilities Management teams. You will be the principal technical leadership authority for all mechanical, and electrical systems within the data centre environment. You will ensure the resilience, reliability, and efficiency of critical infrastructure to achieve 100% service availability. You will support and oversee the 24/7/365 operations of our facilities, providing strong technical direction and contributing to the organisation’s strategic planning. You’ll also take responsibility for managing capital and operational budgets, ensuring efficiency and value across all operational activities. As an experienced leader, you’ll maintain and enhance customer relationships while working in partnership with our outsourced facilities management provider to deliver best-in-class performance. Your technical insight and collaborative approach will be key in driving operational excellence and continuous improvement. Key Responsibilities • Report to and support the Operations Director enabling the successful delivery to the client including satisfaction throughout the duration of the customer contract and to exceed in the delivery of all contractual reporting obligations in a timely and efficient manner., • Understand all aspects of the data centre critical physical infrastructure. Ensures that all work performed within the space is high quality and without impact to internal/external customers in accordance with Kao Data’s processes and procedures., • Work with all relevant internal stakeholder to development of a Safe System of Works., • Work with the Operations Director, Lead and develop multidisciplinary operations teams, fostering a culture of accountability, recognition, and continuous improvement. Oversee performance management, skills development, and succession planning., • Provide leadership and input into the ongoing strategic vision for Kao Data’s operational framework across multiple facilities, ensuring scalability, sustainability, and alignment with emerging industry standards., • Provide Senior Technical governance and support for all operational and capital expenditure budgets, drive cost optimisation, and identify opportunities for efficiency improvements., • Identifies, develops, or implements critical metrics necessary to manage and monitor the performance of data centre operations., • Ensure the teams meet established Service Level Agreements (SLA’s) and Key Performance Indicators (KPI’s). Including Review potential SLA violations and ensure accurate financial impact reporting., • Lead and demonstrate development of key metric reporting to demonstrate facility health and operational integrity through structured reporting and regular reviews., • Work with the Outsourced Facilities provider and internal stakeholders to evaluate, mitigate, and manage operational risk across all programmes and projects., • Ensure compliance with Kao Data’s standards, procedures, and regulatory requirements while maintaining operational readiness., • Support the development and implementation of asset-specific Business Continuity and Incident Response Plans. Be available 24/7/365 to manage major incidents, serving as the point of senior escalation for client-facing operational issues., • Ongoing management of/and leads vendor relationship to maintain day-to-day operations and strategic goals for operations and deliverables with a focus on cost. What We’re Looking For: • Chartered engineering status, engineering degree or suitably qualified experience, • Senior lead experience and can demonstrate experience in managing critical infrastructure across a number of properties., • Senior data centre and senior technical operational management experience in the outsourcing market or related technology service provider fields within mission critical environments., • Experience in managing operations and support teams for large enterprise with FTSE 250, Fortune 500 and Hyperscale clients, • Understand P&L accountability at asset level., • Budgetary management., • A proven track record in demonstrating success in customer and operational service delivery., • Track record of driving excellence and a customer centric culture within a diverse business., • Strong proficiency with applications including Word, Excel, Visio, PowerPoint, MS Project and SharePoint., • Strong Organisational and time management skills, • Excellent team working and stakeholder management skills Why Kao Data? • Be part of an innovative and rapidly growing AI data centre leader., • Opportunities for professional growth and leadership development., • Work in a dynamic and collaborative environment., • Competitive Salary and 15 per cent discretionary bonus., • Engaging team events that strengthen workplace culture and connections, • Private Medical – private health insurance including dental and optical cover., • Holiday – 25 days annual leave plus UK Bank Holidays, • Pension – Salary Sacrifice Pension, • Parental Leave – Enhanced Maternity and Paternity leave, • Life Assurance & Income Protection, • Mental health support - 24/7 access to mental health support via our employee assistance programme, and a trained team of Mental Health First Aiders, • Giving back – 2 Charity volunteering days a year., • Electric Vehicle - Salary Sacrifice Scheme, • Optical Benefit, • Access to Unum’s Help@Hand

Voids & Complex works Service Manager Permanent £62,000Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.- £65,000 Based in Feltham Mon – Friday – 7.30am – 4.00pm About Lampton Services Lampton Services are an awarding winning business, providing a range of services, commissioned by LBH, for residents in the borough.From collecting recycling and waste, to maintaining parks, repairing and upgrading homes to managing allotments, Lampton Services is at the heart of the Hounslow community working every day to make it a great place to live.Why join Lampton Services? We are LLW and NJC employer- yearly pay and condition reviews 26 days holiday allowance building up to 30 days for every year worked, plus bank holidays Free GOLD gym membership Enhanced Maternity and Paternity leave?and Pension Scheme Exclusive Discounts- save with Lampton Rewards and EE mobile offers Refer a Friend?Scheme- earn up to £250 for each new employee referred Staff wellbeing perks- online GP access, EAP, health testing, flu Jabs, and eye care vouchers Sustainability Perks- cycle to work and electric car salary sacrifice scheme Career Growth – CPD training, structured development, and leadership opportunities About the Job The Voids and Complex works Service Manager is responsible for overseeing the effective management of void properties, major works, and other complex work such as disrepair cases.Ensuring compliance with health and safety regulations, budgetary control, and high-quality service delivery across all work streams.The role involves managing a team of supervisors, senior supervisors, operatives, property surveyors and planners to ensure timely and cost-effective repairs and refurbishments.Key Responsibilities include: To lead and manage a multi-disciplinary team of operatives, supervisors, senior supervisors and planners/administrators, and achieve a high-quality output and service.To proactively manage the availability of the team, directly and through line management, including annual leave, sickness, training and any other reason Voids Management: Oversee the delivery of the voids key-to-key process, ensuring properties are completed and returned within agreed timeframes.Conduct inspections and audits to uphold quality standards in repairs and refurbishments.Work collaboratively with other stakeholders, including but not limited to: client representatives, suppliers, contractors, colleagues, residents and others as required to optimise void processes.Monitor and enhance voids performance metrics, implementing improvement strategies.To provide accurate reporting and data for meetings as and when requested.Complex Works & Disrepair Case Management:- Lead and manage all disrepair cases and complex works, ensuring compliance with legal standards and regulations.Coordinate investigations into tenant-reported disrepair, ensuring timely assessment and resolution.Liaise with legal teams to respond to disrepair claims and ensure appropriate remediation.Develop policies and strategies to streamline disrepair resolution while minimising financial risks.Experience and Qualifications required IOSH Managing Safety Or SMSTS qualification City & Guilds / NVQ Level 2-3 equivalent / relevant experience.Full UK driving licence At least 3 years of managing Voids delivery service and managing complex works experience.Previous experience of working in a Social Housing Repairs & Maintenance environment Working knowledge of NatFed Schedule of Rates Understanding of Health & Safety Regulations Application of Risk Assessments / Method Statements Desirable Working knowledge of Asbestos policy & procedures To be able to meet pre-determined deadlines and performance targets.To be able to motivate, lead and manage a team to deliver high quality results in a challenging environment.Ability to communicate effectively with a positive approach to solving daily work challenges.Due to the needs of the business and the department, we may interview suitable candidates before the closing date.This job may also close early if a large number of applications are received.You are advised to submit your application as early as possible to avoid missing your chance to apply.Diversity, equity and inclusion are at the heart of what we value as an organisation.Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law.Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.d02fcfcb-6df4-40ee-95cf-3eb059ce3173