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  • Area Manager
    Area Manager
    hace 28 días
    £45000 anual
    Jornada completa
    London

    QSR Area Manager within Essex Area. The area Manager is responsible for the overall operational, commercial and people performance of the stores within their assigned area. The role is accountable for ensuring stores operate to company standards, achieve financial and KPI targets, maintain full compliance, and deliver a consistently strong customer experience. The area Manager will lead, coach and develop Store Managers and their teams, drive local sales opportunities, support Head Office initiatives, and ensure each store operates efficiently, safely and in line with business objectives. Key Responsibilities Operational Leadership • Oversee the day-to-day performance of all assigned corporate stores., • Ensure stores open and close on time and operate in line with company standards and procedures., • Maintain consistently high standards across food quality, cleanliness, customer service, health and safety, and overall store presentation., • Support stores operationally where required, including during peak periods, manager absence, staffing shortages or other business-critical situations., • Conduct regular store visits and operational reviews, recording findings and actions as required., • Ensure store managers complete all required administration, checks and reporting accurately and on time. Commercial Performance • Take full ownership of store P&L performance, ensuring financial targets are achieved and stores operate in line with business objectives., • Drive store sales, labour efficiency, food cost control and overall profitability across the area., • Review KPI performance regularly and implement clear action plans where standards or targets are not being met., • Analyse store performance data, including sales, labour, food variance, wastage, coupon use, remakes, edited orders and voids, and act on trends promptly., • Review aggregator performance and ensure appropriate analysis and follow-up action is taken to support sales and operational standards., • Work closely with Head Office to support and execute marketing plans, promotions and local sales initiatives across stores., • Contact and engage with local businesses to build sales opportunities, local partnerships and wider brand presence within each store’s trading area. People Management and Development • Lead, coach and support Store Managers to deliver strong operational and commercial results., • Build capable, accountable and engaged store management teams., • Support recruitment activity where required, including advertising, interviewing, onboarding and induction., • Ensure effective training is delivered across stores and that managers and team members are developed in line with business needs., • Promote internal progression and support succession planning across the area., • Act as a mentor and escalation point for Store Managers and provide practical support in resolving day-to-day people challenges., • Work closely with HR where required on investigations, formal meetings, employee relations matters and performance concerns. Compliance and Standards • Ensure all assigned stores remain compliant with legal, regulatory and company requirements., • Manage and complete regulatory compliance applications where required, including business rates, extended hours and pavement licences., • Ensure stores maintain required records, checks and procedures relating to food safety, health and safety, security and operational compliance., • Drive compliance with audit requirements, including OER standards, HACCP, PRP, vehicle checks, accident reporting and any other internal or external compliance obligations., • Ensure working standards are maintained for CCTV, alarms, fire safety systems, uniform, administration and all required operational controls., • Lead and drive the resolution of maintenance issues across stores, ensuring timely action and minimal disruption to operations. Planning and Control • Monitor labour scheduling to ensure stores are appropriately resourced in line with forecasted sales and business needs., • Review rotas, staffing levels and labour usage to identify inefficiencies and improvement opportunities., • Support Store Managers with forecasting, planning and operational organisation to improve consistency and performance., • Monitor food ordering, stock accuracy, food transfers and inventory discipline to support cost control and minimise waste., • Ensure key business priorities, promotional activity and operational requirements are clearly communicated and executed across stores. Store Visits and Oversight The Area Manager is expected to maintain a regular presence across their stores and complete visits which may include: • Operational standards reviews, • Opening and closing checks, • Paperwork and admin reviews, • HACCP and compliance reviews, • Training observations and coaching, • Stock and inventory checks, • Rush period support, • Manager meetings and action planning, • Wellbeing and engagement check-ins All visits, findings and follow-up actions must be recorded in the appropriate company systems. Skills, Knowledge and Experience • Proven experience in a multi-site quick service restaurant and delivery management role., • Extensive knowledge and experience of third party delivery platforms., • Strong understanding of store operations, people management and performance improvement., • Experience managing KPIs, labour, costs and operational compliance., • Ability to lead, coach and influence managers and teams effectively., • Strong organisational skills with the ability to prioritise and manage multiple stores and issues at pace., • Commercially aware, with the ability to identify risks, inefficiencies and growth opportunities., • Confident using systems, reports and data to support decision-making., • Resilient, hands-on and solution-focused, with a willingness to support stores directly when required., • Strong communication skills and the ability to work cross-functionally with Head Office departments. Key Behaviours • Leads by example, • Holds high standards and drives accountability, • Acts with urgency and ownership, • Builds strong relationships with teams and stakeholders, • Supports change positively and drives continuous improvement, • Maintains professionalism, fairness and consistency General This job description sets out the main duties of the role and is not an exhaustive list. The postholder may be required to undertake other duties reasonably consistent with the level and nature of the position.

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  • Teaching Assistant
    Teaching Assistant
    hace 1 mes
    Jornada completa
    London

    We are seeking passionate and dedicated teachers and teaching assistants to support a positive, inclusive learning environment. You will help students develop academically, socially, and emotionally while ensuring that each child receives appropriate support and attention. Experience in special education is welcome, but we also encourage applicants who are eager to work with children of all abilities. These are paid positions. Key responsibilities • Support classroom activities, lesson preparation, and lesson delivery., • Provide individual or small-group support to reinforce learning., • Help create an inclusive environment for students with diverse needs, including disabilities., • Lead age-appropriate activities that encourage cognitive, social, and emotional development., • Assist with toddler care routines, including feeding, diapering, and supervision during playtime., • Communicate effectively with students, parents, and colleagues., • Monitor behaviour and use positive reinforcement to encourage constructive conduct. Experience and skills • Previous experience working with children in an educational or childcare setting is desirable., • Knowledge of special education strategies or experience supporting people with disabilities is advantageous., • Clear and effective communication skills., • Experience tutoring or mentoring children across different age groups, including toddlers and preschoolers., • Familiarity with classroom management and inclusive teaching practices., • A genuine interest in early childhood development and a commitment to helping young learners thrive.

    ¡Incorporación inmediata!
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  • Customer Service Assistant
    Customer Service Assistant
    hace 2 meses
    £14–£92 por hora
    Jornada completa
    London

    Location: Elizabeth Line Stations Pay: £14.92 per hour Job Type: Flexible / Part-Time Weekend Availability: Required About the Role We are currently recruiting Customer Service Advisors to work at stations across the Elizabeth Line. The role is ideal for people who enjoy helping customers, are reliable and professional, and can work flexibly across different shift patterns. Key Responsibilities • Provide excellent customer service to Elizabeth Line passengers., • Assist customers with journey information, directions and general enquiries., • Support passengers who require additional assistance., • Provide a welcoming and professional presence at the station., • Assist with managing busy passenger flows when required., • Report incidents, faults or customer concerns to the appropriate team., • Work closely with station and operational colleagues., • Follow all station, safety and customer service procedures. Shift Requirements Due to the operating hours of the Elizabeth Line, flexibility is essential. • Early morning shifts from approximately 05:25, particularly at Custom House and Canary Wharf., • Late shifts finishing as late as approximately 00:39., • Weekend availability is required, particularly Saturdays and Sundays., • Candidates must be able to reliably travel to and from the station for early morning and late-night shifts., • Flexible availability across different days and shift patterns is highly desirable. Ideal Candidate We are looking for people who are: • Friendly, approachable and customer-focused., • Reliable and punctual., • Professional in appearance and behaviour., • Confident communicating with members of the public., • Able to work independently and as part of a team., • Flexible and willing to work weekends., • Local to the Elizabeth Line stations or able to reliably travel for early starts and late finishes. Previous customer service, retail, transport or security experience is desirable but not essential, as full training will be provided. Pay & Benefits • £14.90 per hour, • Flexible working opportunities, • Work across the Elizabeth Line network, • Weekend and additional shift opportunities, • Experience within the London transport and customer service environment If you are reliable, flexible and enjoy helping people, apply today to join our Customer Service Advisor team on the Elizabeth Line.

    Sin experiencia
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  • Residential Support Worker
    Residential Support Worker
    hace 2 meses
    £13.5–£14.5 por hora
    Jornada completa
    Seven Kings, Ilford

    Residential Support Worker – Children’s Home (Redbridge) Full-Time & Part-Time | Day & Night Shifts Available About Us Headway Care is a Children’s Home dedicated to supporting some of the most vulnerable children in our society. It is nurturing and forward-thinking organisation. Our Children’s Home in Redbridge provides a safe, stable, and loving environment where every child can grow, heal, and thrive. The Role We’re looking for compassionate, resilient, and motivated individuals to join our team as Residential Support Workers. You’ll play a vital role in supporting children and young people with a range of needs including emotional and behavioural needs, learning needs, autism, and trauma-related experiences such as PTSD. We take a therapeutic approach in the care we provide each child. Working as part of a young, dynamic, and dedicated team, you’ll help create a home where love, respect, and personal growth are at the heart of everything we do. What We’re Looking For • Experience working in a children’s residential setting or with vulnerable children and young people, • A genuine passion for making a positive difference in young lives, • Reliability, empathy, and a team-focused attitude, • A desire to grow and build a career within children’s social care. Shift Patterns available Day Shift: 8:00am – 8:00pm Night Shift: 8:00pm – 23:00pm Sleep in shifts: 23:00pm - 08:00am Waking night shifts: 23:00pm - 08:00am Please ensure you can commit to an available required shift pattern before applying. Why Join Headway Care? At Headway Care, you’ll be part of a supportive environment that values professional development and emotional well-being just as much as the quality of care we deliver. We believe in empowering our staff to grow alongside the children we support. If you’re someone who leads with empathy, values teamwork, and is ready to make a lasting difference, we’d love to hear from you. Apply today and be part of something truly meaningful.

    Inscripción fácil
  • Market Research Analyst
    Market Research Analyst
    hace 2 meses
    £35000–£43000 anual
    Jornada completa
    London

    Market Research Analyst – Charminar Restaurant Ltd About the Role Charminar Restaurant Ltd is expanding across London, and we are looking for a Market Research Analyst to help us understand customer behaviour, food trends, competitor activity, and opportunities for growth. This role is essential for improving menu performance, pricing strategy, marketing campaigns, and overall business expansion. Key Responsibilities • Analyse customer data from dine‑in, takeaway, Uber Eats, Deliveroo, and other platforms, • Research local market trends, popular cuisines, and emerging food preferences, • Conduct competitor analysis (pricing, menu items, promotions, customer reviews), • Evaluate the performance of existing menu items and recommend new dishes, • Track sales trends across branches and identify growth opportunities, • Prepare clear reports and insights for management, • Support marketing campaigns with data‑driven recommendations, • Monitor industry trends in the UK restaurant sector, • Maintain organised research documentation and dashboards Skills & Qualifications • Strong analytical and problem‑solving skills, • Proficiency in Excel, Google Sheets, and analytics tools, • Ability to interpret data and present insights clearly, • Excellent communication and report‑writing skills, • Knowledge of market research methods and basic statistics, • Experience in hospitality, retail, or food industry research is an advantage, • Ability to work independently and manage multiple tasks What We’re Looking For • Someone proactive, curious, and comfortable working with numbers, • A fast learner who understands customer behaviour and food trends, • Strong organisational skills, • A team player who can collaborate with marketing, operations, and management.

    Sin experiencia
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