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An exciting opportunity has arisen for an experienced IT professional to join our IT & Systems Department. We are looking for a confident IT Project Manager to work with our DevOps team and newly formed Project Management Office to support the development, direction, and delivery of IT services covering college infrastructure, including on-premise, SaaS and cloud services across storage, network, firewalls, and management systems. What you will be doing on a daily basis, working with stakeholders, executive c-suite and IT teams to deliver critical modern systems for the business. Provide IT Project management support for all Company Core strategic projects. Technical knowledge required: Cisco networking, Firewalls, Windows Server, SQL, Database Concepts, AD, Virtualisation, Microsoft 365 / Azure, IP telephony, Power Shell, SCCM and Intune. The ideal candidate will hold Azure accreditation (AZ-900 or equivalent), Prince2 and ITIL certificated. Have a minimum of 5 years experience working in an enterprise environment as an IT Project Manager. MAIN PURPOSE OF JOB To support the delivery of critical large IT projects as part of the colleges project management office. You will be responsible for leading large projects to ensure the delivery of the business transformation strategy to modernise IT. DUTIES AND RESPONSIBILITIES • Define the scope, goals, deliverables and project plan with schedules for multiple projects., • Estimate costs, manage budgets and correctly allocate resources., • Proactively identify risks, solve technical or personnel issues, and implement contingency plans to ensure projects are successful., • Act as the main point of contact, providing regular status updates, and aligning project goals with business objectives., • Motivate, coach, directing and guiding cross-functional teams to deliver project deliverables., • Utilize project management tooling to monitor progress and maintain comprehensive project documentation., • Support service transition from project to production ensuring a support model with monitoring is in place for go live., • Ensure projects are delivered to a high-standard meeting requirements, control processes and regular quality assessments., • Manage and plan release schedules for deliverables as part of change control., • Ensure to review any relevant legislation that could impact the project., • Challenge the accepted way of working within WHC Group and encourage colleagues to think differently and innovatively. This is a full time, permanent position, based primarily at our Watford site with travel between our other sites as required (hybrid working pattern available). The closing date for applications is Friday 20th March 2026. You'll have the full support of a dynamic team and opportunities to bring your ideas to the role. Training and development are at the heart of everything we do so you'll be actively encouraged to upskill. You can access a wide range of discounts and benefits including a cycle-to-work scheme, free on-site parking, generous pension, generous holiday scheme, time off at Christmas, early finishes on a Friday and the opportunity to work from home. Connect2Employment is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Employment is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.

Graduate Management Trainee | Immediate Start | Entry-Level 📍 Watford, UK | 💷 £30k–£34k OTE + Uncapped Commission | Full Training Provided Relay Direct is one of the UK's fastest-growing sales and marketing companies, proudly partnered with some of the most recognised and exciting brands in the country. We don't just offer graduate jobs — we build the next generation of business leaders. Our Graduate Management Trainee programme is designed for one type of person: someone who wants to get there fast. What You'll Be Doing • Representing top UK brands face-to-face through live customer campaigns and events, • Driving performance by promoting products, generating leads, and closing sales, • Developing your leadership skills by learning how to coach, influence, and inspire those around you, • Receiving structured one-to-one mentorship and training designed to fast-track you into management, • 💷 Uncapped earnings — your performance sets your income, no ceiling whatsoever, • 🚀 Merit-based progression — how fast you grow is entirely down to you, • 🧠 Development focused — regular training, workshops, and personal coaching throughout, • 🏆 Rewards that motivate — bonuses, recognition, and team incentive events, • Have a graduate mindset — eager to learn, grow, and take on real challenges, • Are a confident communicator who can build rapport quickly and naturally, • Are driven by goals, progression, and the idea of leading a team of your own, • Thrive in a team environment and bring positive energy to everyone around you, • Are 18+ and fully eligible to work in the UK What Happens Next? We will be in touch with shortlisted candidates within 1–2 working days to arrange an online Zoom interview. Immediate start positions are available — apply today and take the first step toward your management career.

An exciting opportunity has arisen for an experienced IT professional to join our IT & Systems Department. We are looking for a confident IT Project Manager to work with our DevOps team and newly formed Project Management Office to support the development, direction, and delivery of IT services covering college infrastructure, including on-premise, SaaS and cloud services across storage, network, firewalls, and management systems. What you will be doing on a daily basis, working with stakeholders, executive c-suite and IT teams to deliver critical modern systems for the business. Provide IT Project management support for all Company Core strategic projects. Technical knowledge required: Cisco networking, Firewalls, Windows Server, SQL, Database Concepts, AD, Virtualisation, Microsoft 365 / Azure, IP telephony, Power Shell, SCCM and Intune. The ideal candidate will hold Azure accreditation (AZ-900 or equivalent), Prince2 and ITIL certificated. Have a minimum of 5 years experience working in an enterprise environment as an IT Project Manager. MAIN PURPOSE OF JOB To support the delivery of critical large IT projects as part of the colleges project management office. You will be responsible for leading large projects to ensure the delivery of the business transformation strategy to modernise IT. DUTIES AND RESPONSIBILITIES • Define the scope, goals, deliverables and project plan with schedules for multiple projects., • Estimate costs, manage budgets and correctly allocate resources., • Proactively identify risks, solve technical or personnel issues, and implement contingency plans to ensure projects are successful., • Act as the main point of contact, providing regular status updates, and aligning project goals with business objectives., • Motivate, coach, directing and guiding cross-functional teams to deliver project deliverables., • Utilize project management tooling to monitor progress and maintain comprehensive project documentation., • Support service transition from project to production ensuring a support model with monitoring is in place for go live., • Ensure projects are delivered to a high-standard meeting requirements, control processes and regular quality assessments., • Manage and plan release schedules for deliverables as part of change control., • Ensure to review any relevant legislation that could impact the project., • Challenge the accepted way of working within WHC Group and encourage colleagues to think differently and innovatively. This is a full time, permanent position, based primarily at our Watford site with travel between our other sites as required (hybrid working pattern available). The closing date for applications is Friday 20th March 2026. You’ll have the full support of a dynamic team and opportunities to bring your ideas to the role. Training and development are at the heart of everything we do so you’ll be actively encouraged to upskill. You can access a wide range of discounts and benefits including a cycle-to-work scheme, free on-site parking, generous pension, generous holiday scheme, time off at Christmas, early finishes on a Friday and the opportunity to work from home.

People Partner (4 days per week) | 9-month FTC | £55,000 - £60,000 | Watford, Hertfordshire (Hybrid) My client are seeking a commercially minded and confident HR Business Partner to support senior stakeholders and drive people strategy across the business. This is a true partnering role requiring strong stakeholder management capability, solid employee relations experience, and the confidence to challenge and influence at all levels. You will act as a trusted advisor to leaders, balancing business objectives with people-focused solutions while maintaining high standards of fairness, empathy, and emotional intelligence. Responsibilities: • Partner with senior leaders to deliver the people strategy aligned to business goals, • Provide confident, constructive challenge and push back where appropriate, • Coach and influence managers on performance, engagement, and organisational effectiveness, • Lead and manage complex Employee Relations (ER) cases including disciplinaries, grievances, performance management, and absence, • Ensure consistent application of HR policies and employment law, • Support organisational change initiatives and workforce planning, • Analyse people data to inform decision-making and improve performance, • Promote a positive, inclusive and high-performance culture Skills: • CIPD level 7 qualified, • Proven experience operating as a solid HR Business Partner in a fast-paced environment, • Strong stakeholder management skills with the ability to influence and build credibility quickly, • Demonstrated confidence in pushing back and providing consultative challenge, • Significant Employee Relations experience, including complex case management, • High levels of empathy and emotional intelligence, • Strong knowledge of UK employment law, • Commercially aware with a pragmatic, solutions-focused mindset Package: • £55,000 - £60,000 basic, • Hybrid working, 2 days a week in the office

Our client, a leading international distributor within the healthcare sector, is seeking an experienced Customer Service Team Leader to oversee daily operations and drive service excellence. This is a pivotal "player-coach" role, requiring a sophisticated balance of high-level people management and hands-on operational oversight. This is a 1 Year FTC! Role Reporting to the Head of Operations, the successful candidate will lead a multicultural team in a high-compliance environment. The role is structured across three core areas: • Strategic Leadership: Cultivating a high-performance culture through KPIs, structured coaching (1-to-1s), and continuous process improvement., • Operational Integrity: Ensuring strict adherence to Good Distribution Practice (GDP) and internal SOPs, including the second-check verification of controlled drugs orders., • Account Management: Maintaining senior-level relationships with global accounts, managing the end-to-end sales order process, and coordinating complex international logistics. Experience We are looking for a disciplined professional who remains composed under the pressures of a global supply chain. Minimum requirements include: • Industry Expertise: At least 3 years of leadership experience within the healthcare or pharmaceutical sector (export experience is highly advantageous)., • Regulatory Knowledge: A firm understanding of wholesale distribution and GDP requirements., • Technical Proficiency: Advanced experience with ERP/Order Management systems and Microsoft Office., • Communication: Exceptional verbal and written skills, with the ability to navigate diverse cultural business practices., • Problem Solving: A solution-focused mindset capable of resolving IT, logistics, or compliance escalations autonomously. The Opportunity This role offers the chance to join a dynamic, multicultural organization that sits at the intersection of global health and logistics. It is an ideal environment for a leader who values accuracy, operational efficiency, and the professional development of their team.

Responsibilities of the Safety Business Partner will include: Collaborate with the Property team and site managers to implement and maintain the Safety Management Framework Support the development and delivery of property-specific health and safety strategies Guide and coach managers and teams on s

Paint Technician Citygate Bodyshop, St Albans £55,000 OTE Permanent Paint TechnicianRole overview We are looking for a Paint Technician to carry out all Bodyshop work in an efficient and safe manner, to meet the business requirements and maximise workshop utilisation and productivity Paint TechnicianKey responsibilities Your key responsibilities as a Paint Technician will be: • To accurately undertake the preparation and repainting of motor vehicles, • Fulfil all tasks to the customers complete satisfaction, • Detect and diagnose any additional faults for further repair, • Ensure all work is completed safely and complies with the retailer, manufacturer and industry guidelines, • Carry out all repairs according to best practice procedures, • Use all paint mixing schemes and drying areas/equipment accurately for all paint repairs, • Coach and support apprentice technicians, • Attend specialised training as required, • internal and manufacturer requirements, • Participate in ongoing training and development to ensure product and service knowledge is up to date, • Contribute to local and companywide process improvements and innovations With our benefits there is something good for everyone. Were a progressive business that believes building a good team culture is not only good for everyone who works for us but it makes a difference to how we engage with customers too. Thats why when you join Citygate, you can expect to receive a wide range of impressive employee benefits including: • Access to our in-house training academy for everyone, • Electric Vehicle (EV) Training levels 1- 4 for specific roles, • Internal career progression opportunities across our various brands and locations, • High street discounts, • Wellbeing portal, • Employee assistance programme, • Purchase, service and parts discounts, • Employee referral scheme As a Paint Technician, you will ideally have the following skills and attributes: • Excellent attention to Detail, • Strong experience in car preparation and painting, • Experience within the accident repair and Bodyshop industry. Citygate is a highly successful, privately owned business that has grown significantly over the past twenty years to 650 employees across multiple locations including London, Berkshire, Hertfordshire and Buckinghamshire. We work with global brands (Volkswagen Passenger Cars, Volkswagen Commercial Vehicles, SEAT, CUPRA, KODA and Kia), provide excellent quality training and internal progression opportunities. JBRP1_UKTJ

If you have your own business as a Life coach, Business coach, Executive or Leadership Coach, with a desire to play a pivotal role in developing and enhancing the capabilities of individuals across a range of sectors and disciplines, then we would like to talk to you about our unique opportunity and

Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect Integrity Service Excellence The role: Grounds Maintenance Operative The Grounds Maintenance Operative is responsible for ensuring that following each visit to the allocated buildings the relevant output standards are met and all sites and buildings present a neat, tidy, and well-tended appearance. To create and maintain to a required standard in Grounds Maintenance in line with the agreed specification. Key responsibilities are as follows: * Ensure that grounds are maintained to the standard and at the frequency specified by BT in the contract. This is to include, but not restricted to: o Grass cutting and edge trimming o Prune bushes, shrubs, and hedges (seasonal unless H&S). o Prune all other trees to industry standards (remove low obstructing branches to height of 2.2m above ground level). o Clear fences, walls and gates of weeds, moss, algae, and other inappropriate plant growth o Clear roads, paths, terraces, car parks and other hard standing of weeds, moss, algae, debris, and leaves o Ensure that boundaries, roadways, parking areas and pathway road markings (including signage) are visible, and no overhanging plants are present. * To carry out self-assessments for Key Performance Indicator (KPI) 13. Standard to be reached at end of visit. * To take proactive responsibility for meeting Health and Safety requirements whilst undertaking the role * To comply with all relevant legislation (including Local Authority legislation) including that relating to waste, pesticides and COSHH * To take responsibility for and maintain in good working condition all company equipment including vehicles. * To ensure that all clients and customers are dealt with promptly and courteously according to company standards. * Supports delivery of Health and Safety policy and standards. * To complete all allocated Grounds Maintenance tasks shown on the Work Schedule for a specific area. Person Specification: * Full UK driving licence (preferably with trailer towing category on licence). * Able to perform the role to the required standard within a short period after completion of training. * Must be willing to travel between sites on a day-to-day basis. * Undertake the Control of Works Authorised Person (AP) role and support identification of other relevant APs and Competent Persons (CPs) on own site areas. * Able to perform the role to the required standard within a short period after completion of training. * Good communication skills. * The ability to plan own work schedule according to the business needs and environmental conditions. * Must have the ability to be able to lone work most of the time. * Awareness of Grounds Maintenance specification and general industry awareness. * Experience of being part of a team which has to deliver specific targets. * Must have an understanding of Job allocation software. * Trained to Lantra Awards and/or NPTC Industry Standard level is recommended however training will be given if the required experience levels are met. Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we d still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future

Lettings Manager Location: Bushey Full-Time | Permanent An exciting opportunity has arisen for an experienced and driven Lettings Manager to lead a busy and successful lettings department. This role is ideal for a motivated property professional with strong leadership skills, a proven track record in lettings valuations, and a passion for delivering exceptional customer service. You will be responsible for overseeing the day-to-day operations of the lettings team, driving business growth, ensuring full compliance with legislation, and maintaining outstanding relationships with landlords and tenants. The Role Tenant & Landlord Management Build and maintain strong relationships with landlords and tenants, providing advice and regular updates Negotiate tenancy agreements, renewals, and extensions Respond promptly to enquiries, ensuring high levels of customer satisfaction Lettings Administration & Compliance Oversee the tenant application and referencing process Coordinate preparation and signing of tenancy agreements and legal documentation Ensure all records and paperwork are accurate, up to date, and legally compliant Maintain full compliance with current lettings legislation, housing laws, and health & safety standards Keep the team informed of regulatory changes and ensure adherence at all times Business Development & Performance Identify and secure new lettings opportunities Conduct property valuations and follow-up appointments to maximise conversion rates Meet and exceed monthly and quarterly performance targets Support marketing initiatives, conduct property viewings, and follow up on leads Reporting & Team Leadership Prepare regular performance reports and market updates Maintain accurate records of lettings activity Lead, coach, and develop the lettings team to achieve branch targets Ensure consistent service standards across the department About You Essential Experience Minimum 2 years’ experience in lettings At least 1 year in a Senior Negotiator or Management role Proven experience conducting lettings valuations with strong conversion rates Strong understanding of lettings legislation and processes Ability to thrive in a fast-paced environment Good knowledge of the local property market Skills & Attributes Excellent written and verbal communication skills Strong organisational and time management abilities Customer-focused with strong problem-solving skills Professional, driven, and target-oriented Requirements Full UK driving licence and own vehicle Desirable Experience using agency software such as Acquaint CRM, FixFlo, or Goodlord Relevant property qualification (preferred but not essential) This is a fantastic opportunity for an ambitious lettings professional looking to take the next step in their career within a supportive and forward-thinking environment. If you are results-driven, highly organised, and passionate about property, we would love to hear from you. Due to a very high number of applications we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours please assume that you have been unsuccessful on this occasion. Your CV will be registered with us and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Nouvo Recruitment London wishes you the best of luck in your job search. Nouvo Recruitment London Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK

Job Title: Sales Manager Location: Edgware, HA8 7EB Salary: OTE £75k + (uncapped commission) Job Type: Full-time, Permanent. Monday to Thursday, 10am - 7pm & Friday 10am - 5pm. The Role: We are seeking an experienced, driven, and people-focused Sales Manager to lead and develop our high-performing call centre sales team. This role is ideal for a confident leader with a proven background in call centre management, who can inspire performance, drive conversions, and foster a positive, target-driven culture. As Sales Manager, you will take ownership of team performance, ensuring agents effectively manage a high volume of warm and hot leads while delivering outstanding customer experiences. You will play a pivotal role in coaching, mentoring, and motivating your team to consistently exceed sales targets and maintain high-quality client interactions. This is an excellent opportunity for a passionate and results-oriented individual who takes pride in developing others, improving processes, and delivering measurable outcomes. You will oversee day-to-day call centre operations, monitor KPIs, and ensure all activity aligns with business objectives and compliance standards. Building and maintaining strong relationships with both clients and external partners will be key, ensuring every customer journey is handled professionally, empathetically, and efficiently. You will also lead by example-demonstrating excellent communication, active listening, and a customer-first mindset. Working within a fast-paced outbound sales environment, you will ensure your team thrives under pressure, remains motivated, and consistently delivers exceptional results while supporting one another to achieve both individual and collective goals. Essential Requirements: Proven call centre management experience * Must live within a commutable distance to Edgware (HA8 7EB) * Demonstrable experience using Salesforce (or similar CRM systems) in a sales environment * Strong data analysis skills, with the ability to interpret performance metrics and drive improvements * Proven experience training and onboarding new starters within a previous sales role, with evidence of successful outcomes * Excellent sense of urgency with the ability to prioritise tasks and meet deadlines in a fast-paced environment * High level of attention to detail, ensuring accuracy across reporting, processes, and customer interactions * Strong organisational and time management skills * Effective communication and leadership abilities, with experience managing and motivating teamsWho Are We? National Claims is a client management company based in Edgware, Greater London. We specialise in supporting individuals with non-fault accident claims, clinical negligence cases, and housing disrepair matters. Our mission is to guide clients through their legal journey, connecting them with specialist law firms best suited to their needs. Key Responsibilities & Skills: Lead, manage, and develop a team within a call centre sales environment Drive team performance against sales targets, conversion rates, and KPIs Monitor call quality, compliance, and data accuracy in line with business standards Coach and mentor team members to improve performance and customer engagement Ensure accurate data capture and clear case documentation Deliver exceptional customer service standards across all interactions Communicate effectively across multiple channels (phone and email) Manage workloads, prioritise tasks, and optimise team productivity Maintain strong compliance awareness and mitigate risk to the business Encourage persistence and consistency in sales follow-ups and pipeline managementPersonal Attributes: Strong leadership and team development skills Highly motivated with a results-driven mindset Passionate about delivering exceptional customer service Confident communicator with a strong telephone presence Ability to inspire, engage, and influence others Organised, proactive, and resilient in a fast-paced environment Collaborative approach with a focus on team successBenefits: Base salary of £50k, with on-target earnings of £75k - year 1 Pension Scheme Monthly incentives and performance rewards Team social events and nights out Uncapped commission structure 30 days holiday (including bank holidays)Please click APPLY to submit your CV for this role. Candidates with the relevant experience or job titles of: B2B Sales, Area Sales Manager, Regional Sales Coordinator, Field Business Development Manager, Account Manager, Key Account Manager, Sales Development, Sales Coordinator, Sales Coordinator, Sales Team Lead, Business Development Lead, Sales Controller, Direct Sales, Account Sales Consultant, Sales Account Specialist, Key Sales, Business Developer, Senior Sales, Business Development, Sales Development, Business Development Lead, Business Development Specialist, may also be considered for this role

Assistant Transport Manager CTR Select are currently recruiting for an Assistant Transport Manager to join a well-established and growing foodservice distribution business based in Uxbridge. This is a critical role with responsible for overseeing the day-to-day running of a busy transport department and ensuring all deliveries are completed safely, efficiently and in line with customer expectations. Working 11pm – 8am, 6 days a week Monday – Saturday, competitive salary and benefits. The Assistant Transport Manager will support the Transport Manager in the smooth running of the transport operation, leading drivers and ensuring all compliance, service and performance standards are consistently achieved. You will be a hands-on leader with strong organisational and people management skills, able to motivate teams and drive continuous improvement within a fast-paced distribution environment. Assistant Transport Manager duties include: • Oversee daily transport operations and ensure all delivery SLAs and schedules are achieved, • Lead, manage and motivate a team of 40+ drivers and transport staff, • Ensure full compliance with all transport legislation, company policies and H&S requirements, • Monitor driver performance, conduct reviews and address absence or conduct issues, • Support route planning and operational efficiency improvements, • Ensure all vehicles and drivers remain fully compliant (licences, MOTs, servicing, insurance and legal requirements), • Maintain clear communication between transport and other departments, • Manage rota scheduling, payroll submissions and annual leave processes, • Investigate and report on incidents, accidents and compliance issues, • Audit fuel card usage and support cost control measures, • Train, coach and develop new and existing transport staff, • Provide holiday and operational cover for the Transport Manager when required Assistant Transport Manager required skills and experience: • CPC qualified, • Valid UK Class 1 & 2 driving licence, • Minimum 5 years’ multi-drop delivery driving experience, • Previous transport or logistics supervisory experience, • Experience managing large driver teams (40+ staff), • Strong knowledge of transport compliance and HGV operations, • Experience within FMCG, foodservice, warehouse or distribution environments, • Excellent organisational and communication skills, • Confident managing performance and holding difficult conversations, • Flexible, hands-on approach with the ability to support operations when required If this Assistant Transport Manager role is of interest to you, please click apply or contact Marie Spratley in our Egham office

HR Business Partner | 9-month FTC | £55,000 - £60,000 | Watford, Hertfordshire (Hybrid) My client are seeking a commercially minded and confident HR Business Partner to support senior stakeholders and drive people strategy across the business. This is a true partnering role requiring strong stakeholder management capability, solid employee relations experience, and the confidence to challenge and influence at all levels. You will act as a trusted advisor to leaders, balancing business objectives with people-focused solutions while maintaining high standards of fairness, empathy, and emotional intelligence. Responsibilities: Partner with senior leaders to deliver the people strategy aligned to business goals Provide confident, constructive challenge and push back where appropriate Coach and influence managers on performance, engagement, and organisational effectiveness Lead and manage complex Employee Relations (ER) cases including disciplinaries, grievances, performance management, and absence Ensure consistent application of HR policies and employment law Support organisational change initiatives and workforce planning Analyse people data to inform decision-making and improve performance Promote a positive, inclusive and high-performance culture Skills: CIPD qualified (desirable) Proven experience operating as a solid HR Business Partner in a fast-paced environment Strong stakeholder management skills with the ability to influence and build credibility quickly Demonstrated confidence in pushing back and providing consultative challenge Significant Employee Relations experience, including complex case management High levels of empathy and emotional intelligence Strong knowledge of UK employment law Commercially aware with a pragmatic, solutions-focused mindset Package: £55,000 - £60,000 basic Hybrid working, 2 days a week in the office

Howdens are looking for an experienced Test Automation Lead to join our growing core systems team at Howdens. In this role you will lead a team of automation specialists, develop our automation tooling and help drive faster, higher quality releases across our digital platforms, including (url removed). This is a permanent full-time opportunity. Our Automation engineers are based at Brackmills Business Park, Northampton and Croxley Park, Watford therefore we would like you to be based from one of these offices and be expected to travel and work onsite 4 days per week. What you will do - Lead, coach and develop a team of automation engineers - Own and improve automation frameworks and tooling including Tosca, Selenium, Ranorex and Robot Framework - Increase automation coverage to support frequent website releases - Oversee design, build and maintenance of automation scripts - Drive best practice, continuous improvement and platform roadmaps - Partner with stakeholders across IT and the business - Manage vendor relationships and ensure systems remain secure and effective What we are looking for - Extensive experience of developing and managing automation tools and test engineers to support frequent, high quality releases to public facing websites in large organisations. - Hands on experience in managing enterprise test automation solutions in a multi-site environment - Proven track record of leading teams in delivering high-quality test automation solutions and enhancements and upgrades - Strong understanding of modern system, development and support best practices - Familiarity with ITIL service management processes - Effective communicator able to translate technical detail when communicated with stakeholders - Strong leadership skills with the ability to motivate, develop, and retain technical talent - Analytical and problem-solving mindset with a focus on performance optimisation and continuous improvement - Collaborative approach, working effectively across business, technical, and vendor teams - Ability to balance strategic platform development with day-to-day operational need - The role is based in Northampton, Northamptonshire or Croxley Park in Watford, you must live within 75 minutes of us. - Some travel will be expected therefore a Driving License is required What we offer - Competitive salary and annual company bonus - Company car or car allowance - Private medical insurance - Excellent pension scheme (company contribution of up to 12%) - 25 days holiday + bank holidays with the option to buy additional days - Free lunch at our onsite canteen (Howden site only) - Staff Discount - Employee Assistance Programme - Exceptional Reward and Recognition events About Howdens: Howdens Joinery is the UK’s number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe – making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda. As well as the opportunity to develop within a fast paced and commercial environment, you will be part of a rewarding organisation recognised for excellence in the workplace in the Best Big Companies to Work For. How to apply We’re building a future where world-class service, innovation, and sustainability are embedded within our DNA. If Howdens sounds like the kind of place where you can build and develop your career, then we’re keen to hear from you. Howdens is founded on the principle of being Worthwhile for ALL concerned. We’re working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email recruitmentteam@(url removed) with the job title and location, and we will be happy to help you #LI-HG1