Integrated Logistics Support Manager (MILSM) (SC Cleared) - Permanent
2 days ago
Andover
\n\n\n Key Responsibilities \n\n • Integrated Logistics Support Management\n \n, • Lead the development, implementation and maintenance of the ZODIAC Integrated Logistics Support strategy.\n, • Ensure compliance with Def Stan 00-600 and supportability requirements.\n, • Develop, maintain and assure Integrated Logistics Support Plans (ILSPs) throughout the programme life cycle.\n, • Ensure supportability requirements are captured, managed and evidenced throughout delivery activities.\n \n, • Through-Life Support Planning\n \n, • Develop and maintain sustainable support solutions that enable operational readiness and enduring capability.\n, • Produce and maintain Through-Life Management Plans and In-Service Support Plans.\n, • Coordinate support planning across hardware, software, hosting environments, training, documentation and service management functions.\n, • Support the transition of capability into service and ongoing sustainment.\n \n, • Supportability Engineering\n \n, • Lead analysis of reliability, availability, maintainability and supportability requirements.\n, • Ensure supportability considerations are reflected in system design decisions and architectural trade-offs.\n, • Develop support concepts that optimise operational effectiveness while minimising through-life support costs.\n, • Oversee obsolescence, asset management and configuration management considerations.\n \n, • Managing Agent and Supplier Assurance\n \n, • Act as the MOD intelligent customer for ILS activities delivered by the Managing Agent and supporting suppliers.\n, • Review, challenge and assure supplier-produced supportability artefacts and recommendations.\n, • Monitor supplier performance against contractual supportability obligations.\n, • Ensure support arrangements remain aligned with operational and business requirements.\n \n, • Service Transition and Operational Readiness\n \n, • Lead support planning for transition into service and achievement of Initial Operating Capability (IOC) and Full Operating Capability (FOC).\n, • Coordinate operational readiness assessments and supportability assurance activities.\n, • Ensure support organisations are appropriately trained, equipped and prepared to sustain the capability.\n, • Support trials, exercises and operational evaluation activities where required.\n \n, • Stakeholder Management\n \n, • Build effective working relationships across Army HQ, Defence Digital, NADG, Front Line Commands, support organisations and industry partners.\n, • Provide expert logistics support advice to programme leadership, users and technical teams.\n, • Coordinate supportability activities across multiple stakeholders and delivery teams.\n \n, • Governance, Assurance and Risk Management\n \n, • Provide supportability assurance to programme governance forums and senior stakeholders.\n, • Maintain logistics risk registers and develop effective mitigation plans.\n, • Identify and manage risks affecting operational availability, resilience and sustainment.\n, • Support internal and external assurance reviews, audits and investment approvals.\n \n, • Key Deliverables\n \n, • Integrated Logistics Support Plans (ILSPs)\n, • Through-Life Management Plans\n, • In-Service Support Plans\n, • Supportability Strategies and Supportability Cases\n, • Support Concepts\n, • Service Transition Plans\n, • Sustainment and Maintenance Plans\n, • Obsolescence Management Plans\n, • Business Continuity and Service Recovery Plans\n, • Reliability, Availability and Maintainability (RAM) Assessments\n, • Operational Readiness Assessments\n, • Logistics Risk Registers\n, • Supplier Performance and Supportability Assurance Reports\n, • Governance and Assurance Reports\n \n, • Essential Qualifications\n \n, • Recognised Integrated Logistics Support (ILS) qualification or equivalent professional experience.\n, • Defence logistics, engineering or supportability management qualification.\n, • APMP Practitioner.\n, • MSP Foundation or Practitioner.\n, • PRINCE2 Practitioner.\n, • ITIL Foundation (or higher).\n, • Degree in Engineering, Logistics, Information Systems, STEM discipline or equivalent professional experience.\n \n, • Essential Experience\n \n, • leading Integrated Logistics Support activities within complex Defence programmes.\n, • developing and implementing through-life support solutions for military, digital or information-enabled capabilities.\n, • applying Def Stan 00-600 and Defence supportability frameworks.\n, • managing and assuring supplier-delivered supportability activities.\n, • supporting capability transition into service and in-service sustainment.\n, • working across Defence, industry and operational stakeholder communities.\n, • identifying and managing supportability, availability and sustainment risks.\n, • developing supportability strategies, plans and assurance evidence for senior decision makers.\n \n, • Desirable Experience\n \n, • Previous appointment as an Integrated Logistics Support Manager (ILSM) within Defence Digital, DE&S, Front Line Command or equivalent Defence organisation.\n, • Experience supporting CIS, digital, cloud-hosted or military information systems.\n, • Understanding of Army ISTAR processes and operational information flows.\n, • Understanding of deployed military operations and tactical communications environments.\n, • Experience working within Defence acquisition, delivery or support organisations.\n, • Familiarity with ITIL service management processes and digital service transition.\n, • Experience supporting operationally deployed or expeditionary capabilities.\n \n, • Person Specification\n, • The successful candidate will demonstrate the ability to operate effectively within a complex Defence environment, balancing operational needs, programme priorities and supportability requirements to deliver sustainable military capability.\n, • Leadership and Influence\n \n, • Able to lead supportability activities across a diverse stakeholder community without direct line management authority.\n, • Confident influencing technical, commercial and programme decisions.\n, • Demonstrates personal accountability and ownership of outcomes.\n \n, • Stakeholder Management\n \n, • Builds strong relationships across MOD, Army HQ, Defence Digital, industry partners and support organisations.\n, • Communicates complex technical and logistics issues clearly to both specialist and non-specialist audiences.\n, • Able to operate effectively within a Matrix-managed environment.\n \n, • Strategic Thinking\n \n, • Understands the relationship between supportability, operational effectiveness and through-life cost.\n, • Considers long-term sustainment implications when evaluating capability and service decisions.\n, • Balances immediate operational requirements with future support needs.\n \n, • Analysis and Problem Solving\n \n, • Demonstrates strong analytical capability and professional judgement.\n, • Identifies supportability risks and develops pragmatic, evidence-based solutions.\n, • Uses data and assurance evidence to support decision-making.\n \n, • Planning and Delivery\n \n, • Able to manage competing priorities across multiple workstreams.\n, • Demonstrates strong organisational skills and attention to detail.\n, • Delivers high-quality outputs to agreed timescales.\n \n, • Collaboration and Adaptability\n \n, • Works effectively across programme, engineering, commercial, operational and supplier teams.\n, • Encourages collaboration and knowledge sharing.\n, • Remains effective in complex, uncertain and fast-paced environments.\n \n, • Behaviours\n, • The following behaviours will be assessed during recruitment and selection: \n \n, • Leadership\n, • Communicating and Influencing\n, • Making Effective Decisions\n, • Delivering at Pace\n, • Working Together\n, • Seeing the Big Picture\n \n