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We are currently seeking a motivated and dynamic individual to join our team as a Commission-Based Letting Agent in Canary Wharf. This position offers the opportunity to work with a diverse portfolio of properties and clients, and to earn generous commissions based on successful lettings. Responsibilities: - Prospect, identify, and engage potential tenants through various channels such as online listings, networking, and referrals. - Conduct property viewings and tours for prospective tenants, showcasing the unique features and benefits of each property. - Assist tenants in the application process, including completing necessary paperwork. Qualifications: - Previous experience in real estate, property management, or sales is preferred but not required. We welcome candidates with a strong sales background and a passion for real estate. - Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients. - Self-motivated and results-oriented, with a proven track record of meeting or exceeding sales targets. - Well spoken and written English Benefits: - Competitive commission structure with uncapped earning potential. - Flexible schedule, allowing for a healthy work-life balance. - Supportive team environment with ongoing training and professional development opportunities. - The job requires working from the office, but we offer flexibility on that matter. If you are passionate about real estate and possess the drive to succeed in a fast-paced and rewarding industry, we want to hear from you. This is an excellent opportunity to join a growing and dynamic team in the heart of London.
Looking for a well spoken and ambitious candidate who will be assisting in calling and emailing leads for our company and follow up with them to finalise calls with our director. Great opportunity offering commissions with salary as well. Based in central London
Kitchen Assistant - Job Description Department: BOH Report to: Head Chef We are looking for a full-time Kitchen Assistant to join our kitchen team and make delicious pizzas based on both traditional and modern American / Italian recipes. To be successful in this role, you should have experience with various pizza types and or busy restaurants and be available to work during hospitality business hours. As a Kitchen Assistant at Detroit Pizza London, you will ultimately work with the team to help increase customers satisfaction by preparing high-quality pizzas, pastas, and American / Italian style dishes. THE PACKAGE: - £11.44 per hour (plus great TIPS) - Full time, 48 hours - £300 signing bonus (after 6 months of employment) - Meals on shift - Staff dinning benefits - Opportunity to grow with the expanding business. ABOUT DETROIT PIZZA LONDON: In 2020, when London – a global food capital – locked down, Detroit pizza London came to life. The concept was born out of necessity. During this time of uncertainty and confusion, we had a nostalgic feeling, a yearning for home… and that’s how Detroit pizza London started. When we first opened, Detroit pizza was trading out of a literal hole-in-the-wall in a network rail graveyard in Battersea. Customers picked up their orders through a dark sketchy alleyway, but still, after a few weeks, queues started to form. People were coming for their fix of the most unique pizza in town. Having an entire pandemic to focus on dough, hydration, and fermentation while mastering the perfect marinara is what elevates us into the new world of Detroit-style pizzas and the American experience. REQUIREMENTS: - Experience in a fast-paced restaurant environment is preferable but not necessary - Ability to multitask and think on their feet - Passionate about good food and drinks - Ability to operate kitchen equipment safely and efficiently. - Strong attention to detail and ability to work under pressure during busy periods - Flexibility to work evenings, weekends, and holidays as required - Effective communication skills and ability to take direction from Sous Chef/Head Chef RESPONSIBILITIES: - Prepare Detroit-style pizzas to standards - Assist Sous Chef and Head Chef in ingredient preparation and station setup - Operate kitchen equipment safely - Maintain cleanliness and organization of the station - Support training of junior kitchen staff - Adhere to Health & Food Safety Standards
1. Keeping the kitchen clean When you're a commis chef, one of your core duties is to keep the kitchen clean. You tidy up after other chefs and keep your section clean. You focus on maintaining food hygiene and health and safety standards in the kitchen at all times. This reduces the chance of food becoming contaminated, which can lead to food poisoning and sickness among customers and have a devastating impact on the business. It also reduces the risk of slips and falls among the kitchen staff. 2. Preparing and cooking food Another key duty of a commis chef is to prepare and cook the food. While you don't invent recipes, you follow the chef de parties' instructions and perform various food-related tasks. This might involve peeling and dicing vegetables, marinating meats and cooking various components of dishes. It provides a wonderful opportunity to hone your skills, as you learn culinary tips and tricks at the various sections you maintain. Related: 3. Measuring ingredients Commis chefs measure the ingredients required at their sections and often arrive early to do this. Doing it well ensures the other chefs have all the necessary ingredients to create their dishes. This work provides valuable insight into the various components of different meals, which is essential learning for future head chefs. 4. Rotating stock Another commis chef duty is controlling and rotating stock. To do this effectively, it's important to know exactly what ingredients are available in the kitchen and their expiration date. Regular stock rotation reduces the chance that food will go to waste and ensures ingredients are in the best condition when they're needed for use. 5. Helping with deliveries Commis chefs help with stock deliveries. This may involve early starts, as you might have to receive deliveries. There's a place for everything in a professional kitchen, so you unpack the stock carefully and put every item where it should be. This task helps you understand how a commercial kitchen operates, what items the kitchen needs on a daily or weekly, and which items are more seasonal. It also provides insight into the business side of the kitchen. Related: 12 tips for starting a new job and making a good impression Commis chefs skills Being a commis chef can be busy and demanding. Here are some skills and traits that can help you succeed: Work ethic: Commis chefs work long hours in a busy, sometimes hectic, environment. Good communicator: When you work as a commis chef, you work as part of a team. It's important that you can receive instructions correctly and communicate with the other chefs and kitchen staff effectively. Calm under pressure: Commis chefs often have several tasks, so it's important to remain calm during high stressed times. Quick learner: Commis chefs are constantly learning, so it helps if you're a quick learner. As you move from section to section, you're exposed to new skills and techniques, and you're expected to pick them up fast. Food lover: When you work as a commis chef, you're surrounded by food all day and you're involved in its preparation. So, it helps if you're a food-lover who's passionate about quality food, ingredients and recipes. Meticulous: Commis chefs measure ingredients and portion sizes and do it precisely. If you have a meticulous nature and pay close attention to detail, a commis chef position could be the ideal role for you.
The Megaro Collection encompasses 3 distinctive hotels ranging from our 3* hotel The California, our 4* Boutique townhouse The Gyle, and our 5*property The Megaro. Each hotel offers a unique insight to life in one of London’s rising neighbourhoods and welcomes all guests to Argyle Square for an exceptional and personalised travel experience. We are looking to enlarge our family and are looking for an experienced Night Hotel Receptionist, ideally experienced with the role using Rezlynx (PMS system) – although not a must to be considered for the role. The receptionist will be working on-site 4 on 4 off (12 hrs shifts), monitoring security of the property, responding professionally and promptly to emergency situation; communicating urgent issues to line manager or manager on duty always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented with great eye for details, and plenty of passion about customer service and guest journey. The role reports directly to the Night Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times therefore communication is key. The Night Receptionist will: - Possess comprehensive knowledge of the company PMS system, Rezlynx. - Possess excellent presentation and interpersonal skills. - Skilled in checking arrivals lists, credit limit reporting and cash handling. - Knowledge of standard PC packages and computerized reservations systems. - Proficient in handling general clerical and administrative tasks. - Be flexible, will have great attention to detail. - Possess the ability to work independently. - Excellent command in English, both in oral and written. - Be extremely knowledgeable in regards to the company services, standards & products. - Commercially and financially astute. - Provide exceptional customer service and unforgettable experience. If you are looking for a vibrant, quirky operation, no need to look any further. Apply today and begin a new adventure with us.
1. Position: Customer Service Executive 2. Location: Hammersmith, London W6 0NB 3. Hours: Full-Time 4. Salary: £27,500 - Are you seeking a vibrant, energetic, and rewarding workplace? - Do you want to work for a company that offers career progression? - Do you thrive in a customer service environment? If so, our client is eager to hear from you! This is a fantastic opportunity for you to join a leading name in the residential and commercial floor sanding industry, soon to be recognized as one of the best places to work in the UK! The company strives to provide effortless and consistent service, nurture the entrepreneurial spirit, and uplift its workforce. They are committed to creating a superior office team that delivers exceptional services to clients across London. - To succeed in this role, you will bring your strong work ethic, as well as your positive attitude. Based in the bustling heart of Hammersmith, the building is only a stone's throw away from the Hammersmith Underground Station. - You will love coming to work in the avant-garde building with a vibrant working atmosphere, as well as visiting the coffee spots and restaurants surrounding it. - What can you expect in return? - Incentive-based pay scheme, allowing you to earn more - Full-time employment with opportunities for flexible work schedules - Continuous coaching and training to help you develop your skills - Working in a comfortable and modern office in the heart of London - A company culture that values celebration, simplicity, and solutions, and deeply cares for its people - The building boasts a complimentary gym - Delightful Fridays where employees can enjoy free drinks and food - Are you the right person for the job? - Experience in customer service or administration will be advantageous - You are an amiable, diligent individual who excels in small, collaborative teams - You enjoy working in a fast-paced office environment and are proficient with office technology - You are driven by performance-based rewards - the more effort you put in, the greater your returns - You take pride in delivering excellent customer service, punctuality, and top-quality work - You are an excellent problem solver, comfortable handling client queries and coordinating with partners - You will take on responsibility and manage appointments with clients and team partners - You are prepared to tackle each day's tasks enthusiastically and diligently - You value your clients, colleagues, and the company - You are adaptable, open to learning, and excited about new challenges - Proficient with communication tools such as phone, email, and WhatsApp - What will your role look like? - You will handle customer queries in a timely and professional manner - Administrative duties, such as data entry, inbound and outbound communications, and ensuring all information is up to date - Ensure that service excellence is provided at all times with positive outcomes - Answer and record all inbound calls and emails, including actions What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you! Your data will be handled in line with GDPR.
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Assistant Manager Urban Pubs and Bars Limited Assistant Manager - Trendy East London Pub - Quality - Urban Pubs, Bars and Restaurants are currently recruiting for a talented and ambitious Assistant Manager with personality & charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people focused and progressive operations led business. Located in the hipster Capital of East London stands The Well and Bucket, serving pints since 1818. The Well and Bucket mixes a great vibe of traditional with contemporary twists. Known for our fantastic range of Ales and Beers, serving hearty British pub classics on the menu. Our downstairs candle lit cocktail bar is the perfect setting for an intimate evening with friends. The Role As Assistant Manager you will support the General Manager in all aspects of running the venue as if it were your own business. Be business savvy and demonstrate great commercial understanding. Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. This role would also suit an aspiring Supervisor looking for their first Assistant Manager position as you will be given the opportunity to train, personally develop and progress your career as the company continues to grow. What we looking for: "Wear your heart on your sleave", take ownership, be bold and run the business as if it's your own Be cool, calm and collected, manage pressure with ease, nothing can phase you You’re not precious. We leave our egos at the door and help get stuff done Must have minimum 1 years’ experience as a manager depending on the property being looked at Solid communication and organisational skills, be approachable Superb customer & floor service skills An entrepreneurial flare Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun What's in it for me: A competitive salary & bonus scheme Training and development Career progression and promotion opportunities with regular new openings around the corner Get out and about, you automatically get discounts across all our pubs, bars and restaurants The opportunity to make strategic decisions within your business – take ownership and Be Fearless Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere 28 days holiday Goes without saying, but we’ll feed you during your shift Employee Assistance Programme (EAP) Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral Access your Wages anytime through Wagestream Birthdays are for celebrating, so have the day off on us Cycle to work scheme Interested in hearing more, get in touch so we can arrange to meet up and show you around.
SW16 Bar & Kitchen is an all day bar, restaurant, cocktail lounge & workspace. Wine, cocktails, draught beer & coffee are served alongside a casual quality food offering. We offer something for everyone, a ho-me-from-home to make your own. The relaxed space can be used for anything from work to play; from breakfast, brunch, and coffee, to intimate dinners, cocktails and drinks. Offering a restaurant, bar, work area and lounge spaces. For those wanting to escape the confines of the home office, there’s plenty of plug sockets and super-fast wifi. Our workspace transforms at night into a private dining room – perfect for special occasions with friends and family. About You We are looking for a pro-active AGM who will share our passion for incredible people, outstanding hospitality and have previous experience in a similar role. You will be responsible for implementing high service standards and positively impacting the sales of the building, using your creativity, entrepreneurship and commercial knowledge. Our perfect AGM will be organised and enthusiastic, showcasing skill in looking after lots of different styles of event, but also capable of running ain independent Bar & Kitchen. We're looking for someone warming and welcoming, and ideally, someone who will capture the attention of the guests and make them want to return in the future. In return, you can expect us to look after you and your future, we are working hard to recognize the potential in all new hires and push them for progression within the company sooner rather than later. We already have a very strong and stable team, and boasts a great atmosphere to work in Responsibilities - Operating and delivering to the highest standards of service, product, environment and atmosphere - Ensure the venue runs efficiently by leading from the front and driving outstanding hospitality - Be involved in drinks operations & menu development - Identify and solve potential problems before they arise; knowing when to escalate an issue upwards - Cashing up and daily reports - Motivate your team by providing excellent support and training. - Supporting with staff recruitment, development, and training - Working with the team to deliver on all aspects of staff welfare and helping to make a happy and positive work environment - Ensuring general H&S documentation is in place and standards are met inc. fire safety, first aid, COSHH, allergy awareness etc - Working to ensure general venue upkeep, identifying and escalating maintenance issues as they arise
La Mia Mamma & Made in Italy are seeking for an experienced Assistant Manager who can lead our team and deliver an exceptional service to our guests in La Mia Mamma and Made in Italy Restaurants portfolio. You will report directly to the restaurant manager. La Mia Mamma is a restaurant with a unique concept, where Italian mammas are "imported" from Italy to Chelsea and Notting Hill to cook traditional recipes handed down from generations, whereas Made in Italy is famous for its Italian pizza and genuine Italian ambience and authentic Italian food. What we offer: - Competitive salary, full time position. - Staff discounts. - Great working environment. - Career development opportunities. - Meals at work. The roles should meet the following: - Service-focused and cost-conscious with expertise in front- and back-of-house operations to establish a welcoming and energetic dining atmosphere. - Excels at increasing check averages through strategic up-selling of food and alcohol. - Adept in all facets of operations to include food quality and presentation, safety and sanitation compliance, budget administration, and inventory management. - Outstanding interpersonal talents, fluent in English. - Assist the restaurant manager with evaluations, staff coaching, recruitment and training. Key skills: - Excellent customer service - Commercial awareness - Excellent interpersonal communication - Problem-solving - Highly organized - Great team player - Positive attitude ** Please only apply if you have the right to work in the UK**
Headquartered in London, CACI Ltd is a wholly owned subsidiary of CACI International Inc., a publicly listed company on the NYSE with annual revenue in excess of US $6.2bn and employing approx. 22,000 people worldwide. CACI Ltd is an international data and technology consultancy with £154m turnover and 1100 employees. We are passionate, progressive and unafraid of challenge; our mission is to use technology and data-driven insight to make a commercial difference. We provide expert advice and hands-on system management to help our national and global clients get the most from technology and data. We use innovation wisely to deliver well thought-out digital solutions and software. The role of the HR Officer is vital in ensuring a consistent employee experience at CACI. This role supports the two HR Managers with general HR duties, including disciplinary, grievance, absence meetings, DBS/Screening and ensuring our work complements the work within the Business Units and adds value in terms of perception, actions, and communication. As a small team everyone is expected to be hands on and do whatever is required, you will be expected to provide first class support to our internal stakeholders and our employees. CACI operates a hybrid working pattern with a general requirement of three days per week in the office. Job Duties Onboarding: Carry out DBS/Screening processes when due, ensuring that the company is always compliant. Pro-actively seek to mitigate any potential delays in processing candidates / employee files, seek solutions and keep key stakeholders up to date on any delays in the process which may affect the provisional start date. Manage and conduct weekly new starter inductions. Policies and Guidelines: Ensure compliance with UK employment law, regulations, and company policies. Contribute to the formulation of HR policies and procedures, ensuring alignment with CACI values and ethos. You will actively promote corporate policies and cultivate a positive work atmosphere. Drafting routine correspondence and document templates (e.g. forms, letters, checklists, spreadsheets, emails etc) Employee Relations: Collate and analyse key data and present reports in a user-friendly and professional manner. Collate and produce administration packs for cases - investigations, disciplinary, grievances and employment tribunals. Organise meetings in relation to case management - e.g. booking rooms, ensuring that all attendees have the meeting details, sending out invitations, sending out administration packs. Advise on procedures and case process as required. Provide guidance and support to employees and managers on a variety of sensitive employee relations issues. Support the administration aspects of casework management and support at meetings as appropriate including note taking. Apprentices/MSD NextGen: Act as key contact and mentor, supporting the development, sharing learnings, and maintaining effective communication. Apprentices – Monthly check ins and facilitation. MSD NextGen - Coordinate employee training programs and maintain training records and budget requirements. Play a pivotal role in MSD’s NextGen Programme and Social Responsibility Committee, co-ordinating the early years training and development program to enhance employee growth. Employee Benefits: Ongoing maintenance and improvement of HIVE SharePoint site for employee benefits. Benefits engagement programmes/communications. Corporate HR Inbox: Monitor and respond to general query emails in the Corporate HR inbox from employees, stakeholders, and outsourced queries, including but not limited to reference requests. Offering proactive assistance to both managers and employees. General Employment/HR: Provide a professional and responsive service to employees across the company, both remotely and in person. Work with all members of staff to maintain and develop the positive progressive culture within CACI. Any other duties or initiatives that come under the HR remit. Provide general administrative support to the Human Resources department by assisting on new initiatives and projects as required. We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess: Skills and Experience: CIPD Level 3 with previous experience working in a HR department. Working knowledge of Employment Law and generalist HR working practice, policies, and procedures. Professional communication and influencing skills both in written and spoken English. Strong IT skills with a good understanding of MS Excel & Word and HRIS experience. (Experience in Dayforce HR Software is desirable but not essential). Experience of dealing with day-to-day queries and having a customer focused attitude. Confidence in dealing with individuals at all levels within the business, including senior management. Efficient administrator who can demonstrate attention to detail. Be able to work under pressure and deliver a high-volume workload. Demonstrate a flexible and proactive approach to work. High degree of confidentiality and diplomacy. We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Successful candidates must have the right to work in the UK.
An exciting opportunity to join a growing independent cold-pressed juice bar with two sites based in World's End, Chelsea & Notting Hill. Our business is driven by a wholehearted mission to provide fresh food & drink that makes a positive, long-lasting impact on our health & wellness. Our range of products includes cold-pressed juices, smoothies, açaí bowls, salads, hot foods & a range of desserts/snacks. We’re looking for a reliable Kitchen Manager to directly manage our central kitchen, supervising a team of 2-3 production chefs and producing our juicing, food and desserts/snacks. The Kitchen Manager should be a strong leader, well organised and extremely self-motivated and committed, ideally with an interest or passion for fresh foods. This is an excellent opportunity to contribute to the success of an exciting and growing business as well as to play an integral role in its ongoing development. Key responsibilities of the Kitchen Manager / CPU Manager / Head Chef - Supervise juicing, food and pastry production to ensure the range is consistently produced to an excellent standard of quality and visual presentation and ensuring labelling and specs are followed. - Meeting production and delivery deadlines and working to labour, cogs and wastage targets. - Ensure smooth and timely delivery of products from CPU to retail stores and communicating any issues clearly to FOH teams. - Team management including recruitment, training, rotas and performance reviews. - Raise weekly and ad hoc orders. - Maintain relationships and liaising with existing and new suppliers to achieve best pricing. - Liaise with suppliers regarding any issues with regards to quality issues/stock/deliveries. - Adhering to health & safety requirements and maintaining excellent hygiene standards. - Assist with menu development or operational changes to improve efficiencies. Key requirements of the Kitchen Manager / CPU Manager / Head Chef - Proven experience in a kitchen management role of 1+ years or looking for a next step up. - Professional with an all-round, multitasking attitude. - Solid leadership and training qualities, enthusiastic and able to motivate a team to achieve excellent quality standards. - Highly organized, positive and calm under pressure. Able to adapt to the flow and quick moving pace of a commercial production kitchen. - Highly responsible, self-motivated and autonomous in work ethic. - Excellent communication and management skills. - Analytical, good eye for detail with excellent problem solving skills. - Experience in using database/reporting systems is a plus. - Level 2 food hygiene & safety certificate. - A passion for/ experience working with fresh food is a bonus. Job Types: Full-time, Permanent Salary: £40,000.00-£43,000.00 per year Schedule: Day shift Supplemental pay types: Bonus scheme Performance bonus - Work Location: In person
The Grocery Wine Vault is looking to employ one Assistant Manager and one Sales Assistant Full Time to join our small team at our shop in Shoreditch. We stock over 500 wines with a selection of classic, organic, and natural wines and run a small adjoining café/bar. We are looking for the following attributes or experience: A Genuine passion and knowledge of wine, spirits & Craft Beer. WSET 2 preferred but not necessary if one possess equivalent knowledge. Excellent spoken and written communication and customer service skills. Strong ability to build rapport with local customers and advise on wine, spirits, and specialist beer purchases at all levels. A high level of integrity together with a positive, driven, and self-motivating attitude. A well-developed sales instinct and commercial awareness to grow general sales and private client tasting opportunities. Organisational skills and an attention to detail as well as being energetic and able to lift heavy cases. A good degree of common sense as well as the ability to problem solve and be flexible where required. Ability to take responsibility for the day to day running of the wine department. The posts are 37.5 hours with a competitive salary available to the right candidate, based on experience. What We Offer: Generous discount on wine and for goods instore. Flexible schedule including a balance of day and evening shifts. Regular wine tasting, training, and producer visits. A creative, respectful, and diverse environment. Cycle to work scheme. Please apply with a CV and cover letter by the 11th of March
We are looking for a motivated, punctual and ambitious skilled commercial person. Someone who can take their own initiative and is comfortable talking to a variety of different people. The position being offered will include mainly commercial tasks for estate agency sector, basic administrative tasks (answering phone calls, completing and performing inventory checks), additional tasks will include traveling to different houses between South west London area mainly (Roehampton, Putney, Hammersmith, and between) to assist viewings, house inspections and Preferably have driving license on place, preferably with sales experience and basic admin tasks. The position would be suitable for someone looking for a full time job, between office and outdoor job with property insoections. Looking for someone able to work on the weekends and proactive enough to earn additional commissions. We are looking for someone who isn't shy, someone who takes pride in how they carry themselves in the way they work. Working hours are negotiable DO NOT APPLY if you are unable to travel around Roehampton or the South West London area. This position would suit someone who already lives in the South West/Roehampton area
We are seeking a highly organized and detail-oriented Paralegal Worker to join our team. The ideal candidate will have a strong background in legal research, document preparation, and case management. As a Paralegal Worker, you will work closely with attorneys to provide support in various legal matters. Responsibilities: Conduct legal research on case law, statutes, and regulations Assist in the preparation of legal documents, including briefs, pleadings, and contracts Organize and maintain case files, including indexing and filing documents Communicate with clients, witnesses, and court personnel as needed Prepare exhibits and evidence for hearings and trials Assist attorneys in case preparation and management Coordinate with external parties, such as experts and other legal professionals Perform administrative tasks as required to support the legal team Requirements: Bachelor's degree in Paralegal Studies or related field Proven experience as a paralegal or legal assistant Proficiency in legal research methods and resources Strong written and verbal communication skills Excellent organizational and time management abilities Ability to work independently and as part of a team Proficiency in Microsoft Office and legal software applications Knowledge of legal terminology and procedures Attention to detail and accuracy
Here at Piazza Castello Luxury Fashion Brand we are looking for a Store Manager/Assistant Manager with experience in retail fashion. The role report to retail Director and require impeccable communication skills, merchandising and commerciality. You will be an inspirational leader to lead by example, training your staff and empowering them to achieve the maximum success. Capable to put up a window display on your own with massive creativity and commercial awareness, rotate and refresh the display, you will have ability to work on your own and provide success to the business due to your experience and informed actions.