Digital Medicines Clinical Change Lead - Pharmacy Technician
6 days ago
Liverpool
Job overviewWe are looking for an experienced Pharmacy Technician to play a central role in delivering the Trust’s Medicines Automation Programme at Aintree. This is a major safety‑critical transformation involving the rollout of automated drug cabinets, full medicines room refurbishment, and new digital workflows across all clinical areas.As a Digital Medicines Clinical Change Lead, you will turn clinical practice, digital capability and system design into safe, workable solutions. You will work side by side with the Pharmacy Programme Manager to ensure the programme delivers its key aims: safer medicines storage, reduced errors, improved efficiency, and full compliance with regulatory standards. Your work will directly improve patient safety, support clinical teams, and modernise how medicines are stored, accessed and managed across the hospital.You will also act as the day‑to‑day system manager for the medicines automation software, overseeing configuration, safe operation, updates and optimisation.This is an exciting opportunity to shape how medicines are managed at ward level, influence system design, and lead the clinical change required to bring automation and digital medicines processes into everyday practice.Main duties of the job- Lead clinical change and workflow redesign to ensure medicines automation and digital systems are safely adopted, embedded in practice and deliver measurable improvements in safety, efficiency and staff experience.- Act as the expert system lead, configuring, managing and optimising the medicines automation software while working closely with the Programme Manager to support safe rollout, governance, and ongoing system performance.Working for our organisationLiverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond. For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.For roles at Liverpool Women’s, visit their careers page.Detailed job description and main responsibilitiesChange Leadership and Clinical Transformation• Lead clinical engagement across wards and departments to support large‑scale change in medicines processes.• Re‑engineer clinical pathways and workflows to safely embed automation and digital medicine technologies.• Work with nursing, pharmacy and medical colleagues to ensure changes are adopted, understood and sustained.• Develop standard operating procedures and Trust‑wide policies for new medicines storage and automation processes.System Configuration and Digital Delivery• Act as a subject matter expert for configuration of digital medicines systems linked to automation, EPMA and future EPR needs.• Ensure digital configuration decisions support safe clinical practice and meet national and local standards.• Work with industry partners, the digital team and the Programme Manager to deliver a system that is intuitive, safe and efficient.• Test system workflows, contribute to user acceptance testing and support go‑live planning across all rollout areas. • Act as the day‑to‑day system manager for the medicines automation software, overseeing configuration, safe operation, updates and optimisationPerson specificationEducation and trainingEssential criteria- Educated to MSc level or holds an equivalent professional qualification / significant relevant experience- Relevant professional registration e.g. NMC, GPhC, HCPC.Desirable criteria- Strong Foundation Course or similar leadership qualificationExperienceEssential criteria- Significant clinical experience in Acute NHS Environment.- Previous participation in a change programmeDesirable criteria- (Experience of): Using an EPR (Electronic Patient Record) and EPMA systems- Medical device integration- Using technology to improve processes- Presenting to large and mixed audiences- Preparing/ delivering workshops- Coaching, teaching, or training including development and delivery of materials- Testing and evaluation of software systems- Project management – delivery to deadlines, within scope and on budget- Working with commercial suppliersKnowledgeEssential criteria- In depth knowledge of patient flows and process and use of digital systems to manage medications safely- Overview of clinical workflows- Knowledge of NHS structure, organisations, and management- Excellent attention to detail- Numerate with excellent literacy skills and the ability to produce formal reports- Competent skills in core Microsoft office software – Outlook, Teams, Word, PowerPoint, and Excel- Analytical skills (analyse, interpret, and evaluate complex, sensitive, or contentious information and understand its impact)Desirable criteria- Excellent overview of digital solutions in the TrustSkillsEssential criteria- Decision making skills with ability to work autonomously without direct supervision- Ability to build and maintain effective working relationships including with executives where required- Excellent communication skills, both written and verbal- Excellent interpersonal / team skills- Ability to relate appropriately to various professional groups both within and outside the Trust- Proven strong team skills- Ability to negotiate and achieve consensus where there is a variety of views- Ability to present confidently and competently to the multidisciplinary team and senior team members/ executives- Ability to support users / colleagues through cultural changePersonal AttributesEssential criteria- Self-reliant- Highly motivated- Calm temperament with leadership ability to motivate others, deal with conflict and negotiate, influence and overcome hostile resistance to change- The ability to adapt to unpredictable working patternsPlease ensure you check the email account (including junk/spam boxes) from which you apply regularly as we will use this to contact you regarding your application. Posts advertised to ‘internal staff’ are open to employees of hospitals within University Hospitals of Liverpool Group and you should confirm your employment within your application form.Note: Under current Home Office Immigration Rules we are currently unable to offer right to work visa sponsorship for Band 2 and 3 roles with a salary of less than £25,000 pa as they do not meet the UK Visas & Immigration criteria.Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview. We reserve the right to close any vacancies from further applications when we have received a minimum number of applications from which to make a shortlist. Please ensure you apply without delay if you wish to be considered for this role. Candidates applying for the role of Healthcare Assistant on the staff bank should note that due to the nature of the role, workers must be aged 18 or above when commencing in post. Applicants are therefore welcome from those aged over 18 or within 3 months’ of their 18^th birthday.The Trust is committed to promoting a healthy work-life balance and achieve fair, equitable and consistent practice. We welcome flexible working requests and will consider a variety of flexible working arrangements from day one of your employment. Not all roles are suitable for every flexible working opportunity all of the time. Flexible working options may include reduced hours, compressed hours, fixed shifts, time back in lieu and home working.The Trust is committed to promoting equality and diversity; we value the contribution of individual talent, skills, knowledge and experience and aim for a workforce demography representative of the local community. We encourage applicants from the following groups that are currently under-represented in our workforce black, Asian and minority ethnic, lesbian, gay, bisexual and Transgender (LGBTQ+), disabled, male and age 16-24.Trust policy requires that the cost of submitting & processing the successful applicant/s DBS application be recovered via salary deduction following start in post. The amount of £26.50 (standard disclosure) or £54.50 (enhanced disclosure) will be deducted from salary, in manageable monthly instalments for up to 3 months following commencement of employment. Bank posts require upfront payment. From April 2017, Skilled visa applicants and their adult dependant(s) will be required to provide a criminal record certificate from each country they have lived in consecutively for 12 months or more in the past ten years.Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - organisation has a zero-tolerance approach to the abuse of children, young people and vulnerable adults. All staff must ensure they adhere to the organisations safeguarding children and adults’ policy and comply with the Local Safeguarding Children and Adult Board procedures.Staff should be mindful of their responsibility to safeguard children and adults in any activity performed on behalf of the organisation in line with the requirements of statutory guidance and legislation.All employees (and volunteers)are expected maintain their safeguarding knowledge and skills by completing mandatory safeguarding training which includes understanding and recognising the signs of abuse and neglect and taking appropriate action.As an organisation, we have adopted the Merseyside Domestic abuse workplace scheme which supports our staff who are experiencing Domestic Abuse /any forms of sexual violence.If you have any personal requirements that will enable you to participate in our recruitment process please contact a member of the Recruitment Services by phone on 0151 706 4666 at the earliest opportunity to ensure that measures can be put in place to enable your application for this post. Please note: new entrants to the NHS will commence on the first pay point of the relevant band.