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We're Hiring: Credit Controller - 12 month FTC Location: Telford / Hybrid - 3 days per week on site. Contract: Full-Time, 12 month Fixed Term Contract Hours: Monday-Friday (40 hours) Benefits for the role: Competitive salary, generous annual bonus, Life Assurance Health Care Cash Plan, 25 days holiday plus bank holidays (rising with service), Enhanced Maternity & Paternity Family Leave, Enhanced Bereavement Leave, Pension Employer Contribution Scheme (matched up to 8%), Exclusive access to Müller Rewards, offering a variety of online and in-store discounts and development opportunities. With over 31,000 employees across Europe and a long-standing commitment to excellence, Müller is a family-owned business known for its dedication to quality, innovation, and growth. In the UK alone, we produce a wide range of leading branded and private-label dairy products, from yogurts and desserts to butter and flavoured milk. If you are ready to unleash your potential and build an exciting career with Britian's most chosen dairy brand, Müller UK & Ireland, part of the renowned Unternehmensgruppe Theo Müller, invites you to apply for our 12-month fixed term Credit Control position. What you'll do: -Perform effective proactive & reactive debt collection predominately by telephone & e-mail to improve cash flow by reducing DSO. -Reconciliation of customer payments & accurately maintaining the sales ledger. -Ensure customers payments are in-line with payment terms. -Early identification & resolution of potential & current issues, including invoicing, price & delivery queries. -Communicate and influence the resolution of queries with commercial business partners. -Monitoring customer trading to ensure accounts remain within their approved credit limit. -Communicate relevant information to the management team of all key issues. -Ensure processes are maintained & performed accurately and in accordance with policy. -Perform month end processes where required with completion of reporting requirements. -Consistently provide a high level of service to our external and internal customer's. -Support the business & management team with project work when required. What you'll bring : -Essential - Financial systems - SAP ERP -FMCG/banking Experience -Confident Negotiating skills -Understanding of finance processes -PC literate (Microsoft Office Essential) Intermediate/Advanced Excel skills -Understanding/Enforcement of Business Compliance Policies -Accurate and analytical -Excellent Organizational Skills. Personal Qualities: -Continuously looks for ways to improve cost/service/quality -Self-motivated - demonstrate determination and a can-do attitude -Ability to build effective working relationships - internal & external -Able to bring energy during positive & challenging times -Confident & able to hold others to account for commitments -Brings issues to the surface as they occur gaining a resolution quickly -Ability to support & adapt quickly to change in systems & process The Process If you have the skills and experience in the above areas and would like to be considered for this role, please apply at #hiring #applynow You can find out more about Müller and what it's like to work for us by clicking here Careers at Müller UK & Ireland