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Customer Solutions Team Leader Job Purpose We are looking for an enthusiastic and inspiring Customer Solutions Team Leader to lead, support and develop our Customer Solutions team. This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences while helping others grow and succeed. As a key member of the team, you will lead all client communications with potential, new and existing customers, ensuring every interaction reflects our commitment to outstanding service. You will coach, motivate and empower Customer Solutions Advisors, building confidence, capability and accountability across the team. Through positive leadership, creativity and strong people management skills, you will help create a supportive and high-performing environment where individuals can thrive.Working closely with the Operations Manager, you will play an important role in shaping team performance, improving processes and ensuring customers receive a professional, consistent and positive experience.Reporting Line Reports to: Operations ManagerWhy Join Us? This is an opportunity to make a genuine impact within a growing and customer-focused business. You'll have the chance to develop and inspire a team, contribute to service improvements and play a key role in delivering exceptional customer experiences. We value collaboration, continuous improvement and fresh ideas, and we're committed to creating an environment where our people can develop, succeed and enjoy coming to work.Key Responsibilities The main responsibilities of the Customer Solutions Team Leader are:Provide clear day-to-day direction so customer enquiries are handled promptly, professionally and with a positive customer experience.Lead, motivate and support Customer Solutions Advisors by recognising strengths, building confidence and helping each person perform at their best.Coach and develop the team through regular feedback, guidance and agreed actions that improve skills, knowledge and service standards.Identify training and development needs, supporting continuous improvement and personal growth.Monitor performance and provide constructive feedback to encourage consistency, accountability and high standards.Create, review and improve working procedures to make service easier, more efficient and more consistent.Share performance information with management to support planning, development discussions and recognition of good performance.Support team members through challenges with practical help, coaching and encouragement.Encourage a positive team environment where different working styles, experience levels and individual approaches are understood and managed well.Ensure the team has the tools, information and support needed for smooth operations and high customer satisfaction.Support complex customer situations and complaints professionally, protecting the customer relationship.Delegate duties appropriately, considering strengths, workload and development opportunities.Engage with other departments to develop multiskilling, broaden team knowledge and support flexible working across the business.Act as a key link between management and the Customer Solutions team, supporting clear communication and fair resolution of issues.What We're Looking For Behavioural Expectations Takes personal responsibility for work, decisions and actions, understanding their impact on customers, colleagues and the business.Makes every opportunity count by approaching each interaction, task and challenge with care, ownership and focus.Works positively with others, helping colleagues share knowledge and achieve results together.Remains professional, constructive and solution-focused under pressure, change or challenge.Shows a desire to achieve by setting high standards, following through and taking pride in quality work.Achieves results in the right way through honesty, fairness and integrity.Communicates clearly and respectfully, listening carefully to customers and colleagues.Uses initiative and creativity to improve ways of working, motivate the team and encourage fresh ideas.Personal Attributes Communicates clearly, confidently and professionally with team members, customers, managers and other departments.Builds positive relationships across the business, engaging staff and departments to support cooperation and smooth operations.Demonstrates a positive, constructive attitude that helps people feel supported, encouraged and motivated.Works collaboratively, valuing different roles, experience levels and working styles.Uses creativity and initiative to motivate the team, solve problems and improve processes.Shows inspirational leadership by setting a strong example, encouraging ownership and helping individuals see the value of their contribution.Remains calm, fair and professional when managing pressure, challenges or conflicting priorities.In return you will receive:25 days annual leave per year increasing by 1 day every 2 years, up to a maximum of 30 daysEmployee Assistant Programme (EAP)Cycle to work schemeOnsite ParkingOnsite GymCompany PensionLife AssuranceJob overview:Full Time, PermanentHours: 37.5 per weekWorking Days: Monday - FridayWork Location: Bracknell, Office based.Job Types: Full-time, PermanentBenefits:Company pensionCycle to work schemeLife insuranceOn-site gymOn-site parkingWork Location: In personTPBN1_UKTJ

Step into an impactful part-time role as a QHSE Manager and help this company build stronger, safer, and more efficient working practices. As the QHSE Manager, you will shape and strengthen quality, health, safety, and environmental systems across everyday operations, while supporting meaningful audits, performance reviews, and continuous improvement. If you enjoy taking responsibility for compliance, improving processes, and making a tangible difference through clear reporting, this QHSE Manager opportunity is built for you. This is a Part Time position - 3 days a week on site. \n \n What You Will Do: \n \n • Manage the company's QHSE Integrated Business Management System aligned to ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018 \n • Plan and carry out internal audits, and support external audits with the accreditation body \n • Develop and improve internal processes and working instructions to keep standards clear and consistent \n • Monitor quality by reviewing internal and supplier non-conformances, complaints, and customer satisfaction \n • Schedule and support facilities and maintenance visits, ensuring compliance stays on track \n • Produce monthly KPI analysis and communicate results, including supporting Management Review Meetings in line with ISO requirements \n \n What You Will Bring: \n \n • A quality assurance qualification from an accredited body (for example CQI, IRCA) and/or an ISO auditing qualification \n • At least 5 years of Quality leadership experience, with a proven track record maintaining a QMS and/or BMS \n • Strong internal auditing experience and the ability to evaluate information, solve problems, and drive improvements \n • Confident knowledge of manufacturing processes, compliance requirements, and how to apply regulations effectively \n • Excellent communication and IT skills, including Microsoft Office (Word, Excel, PowerPoint, Visio) \n \n This QHSE Manager role supports the company's commitment to high standards and reliable delivery by strengthening compliance, improving customer satisfaction, and ensuring systems are practical on the ground. Through structured audits, clear documentation, and consistent KPI reporting, you will help the business keep moving forward with confidence and clarity. \n \n Location: \n \n The QHSE Manager role is offered on a part-time basis in Farnborough. \n \n Interested?: \n \n If you're ready to bring structure, momentum, and measurable improvements to quality and compliance, apply today for this QHSE Manager - Part Time role. A recruiter will review your details and get in touch to discuss next steps. \n \n Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. \n In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

QHSE Engineer / Manager – Part-Time \n Location: Guildford, Surrey \n Salary: Up to £50,000 FTE, pro rata \n Hours: 2–3 days per week | Fully flexible working days and hours and open to discussion \n Employment type: Part-Time, Permanent \n Hawk3 Talent Solutions, acting as an employment business, are recruiting on behalf of an established engineering and manufacturing business for an experienced QHSE Engineer / Manager to join their team on a part-time basis. \n This is an excellent opportunity for an experienced Quality or QHSE professional who is looking to reduce their working hours while retaining a varied and influential role within a successful, family-owned engineering business. \n The company has a long-standing, loyal workforce and operates a friendly, relaxed and collaborative working environment. The role offers considerable flexibility, with the business open to 2 or 3 days per week and flexible working arrangements for the right person. \n The Role \n Reporting into the senior management team, you will take ownership of the company's established QHSE Integrated Business Management System and ensure continued compliance, development and improvement across the business. \n The successful candidate will be comfortable operating autonomously, bringing a proactive and practical approach to QHSE. You will work closely with colleagues, customers and suppliers, providing guidance on compliance, quality and regulatory requirements. \n There will also be an element of hands-on involvement within the engineering and manufacturing environment, so an engineering background or strong understanding of manufacturing processes would be highly advantageous. \n\n • Key DutiesManage and maintain the company's integrated QHSE Business Management System to ISO 9001, ISO 14001 and ISO 45001 standards.\n, • Plan and conduct internal audits and support external accreditation audits.\n, • Develop, maintain and improve processes, procedures and work instructions.\n, • Monitor and report on monthly QHSE KPIs.\n, • Schedule and support Management Review Meetings.\n, • Manage internal and supplier non-conformances and corrective actions.\n, • Monitor customer satisfaction, feedback and complaints.\n, • Ensure compliance with relevant legislation, regulations and standards.\n, • Liaise with customers and suppliers regarding QHSE requirements.\n, • Support supplier audits and undertake occasional supplier visits.\n, • Work closely with engineering and manufacturing teams to improve processes and documentation.\n, • Support facilities and maintenance compliance activities.\n, • Provide practical QHSE advice across the business.\n\n Experience & Qualifications \n\n • Essential:A strong background in Quality/QHSE leadership.\n, • Strong experience managing and maintaining a QMS, BMS or Integrated Management System.\n, • Good knowledge of ISO 9001, ISO 14001 and ISO 45001.\n, • Proven internal auditing experience.\n, • Experience managing compliance with relevant legislation and regulations.\n, • Strong communication, planning and organisational skills.\n, • Good understanding of quality and continuous improvement principles.\n\n \n Benefits \n \n 20 days holiday + BH, early finish on Friday at 1530 \n\n • Annual bonus depending on company performance pro-rata\n, • Aviva health insurance\n, • Death in service\n\n This role would suit an experienced QHSE Manager, Quality Manager, Quality Engineer or QHSE Engineer looking for a flexible part-time opportunity within a friendly and established engineering business. \n

Location: Farnborough \n Hybrid: 3 days onsite and 2 days working from home \n Contract: 31st December (possibility of extension) \n \n Hays are delighted to be working with our global client, one of the world’s most successful premium manufacturers of cars, motorcycles, and provider of premium services. Our client demonstrates a commitment to innovation, sustainability, and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our client highly values each and every person; their passion, commitment, uniqueness and contribution to shaping the future success of their business. \n \n About the job: \n The purpose of this role is to investigate, manage, and resolve complaints and claims within regulatory timeframes and protecting the brand’s reputation. The Executive will track voluntary disclosures, complaints, claims progress, identify trends, and escalate concerns where necessary, ensuring all activity complies with regulatory timeframes and internal policies. They will also manage daily action reports, support colleagues within the Regulations team, and remain flexible in taking on new tasks as required. \n \n What awaits you? \n \n\n • Respond to voluntary disclosures from third-party firms.\n, • Resolve complaints and claims from Customers and third‑party firms.\n, • Respond to follow up emails from Customers and third-party firms.\n, • Ensure all complaints are handled within regulatory deadlines and that holding letters are issued on time where required.\n, • Maintain professional relationships with customers and third‑party firms, including making occasional outbound calls.\n, • Manage workload effectively and keep the manager informed of any delays.\n, • Log and manage breaches in line with company policy and including carrying out root‑cause analysis.\n, • Support continuous improvement by reviewing procedures and identifying opportunities to enhance processes.\n, • Handle challenging or vulnerable customer interactions with empathy and in accordance with FCA requirements.\n, • Provide support on CCA remediation, voluntary disclosure bulk responses, and FOS complaint handling.\n, • Manage bulk imports to progress voluntary disclosures, complaints and claims where required.\n\n \n The opportunity \n You will have the opportunity to work within an enthusiastic team who are passionate about delivering outstanding service. Along with fostering excellent collaboration with the regional purchasing network thanks to regular and relevant communication. \n \n What will you bring to the global premium automotive brand: \n\n • Confidence handling highly sensitive information with discretion\n, • Experience in handling complaints\n, • Strong judgement and organisation in a high‑volume, demanding environment\n, • The ability to adapt quickly and manage competing priorities\n, • Educated to GCSE/A-Level equivalent.\n, • Strong interpersonal skills at all management levels.\n, • Effective organizational and time management skills.\n, • Proactive and able to react quickly.\n\n

Our engineering and manufacturing clients are seeking a UK Quality Manager to join their growing team.The UK Quality Manager will split their time across 2 sites Farnborough and Fareham, so you must be commutable and able to visit both.Duties & Responsibilities:Production & RMA QualityDefine and ensure compliance with workmanship standards across both sites, including but not limited to painting, plating, welding (Def Stan), IPC-A-610 and IPC/WHMA-A-620Align and harmonise technician training and SOPs in partnership with production teams and Quality Engineers at each siteMeasure and report internal failure rates; implement corrective actions to reduce internal and external failure costs across both sitesFacilitate cross-site learning and standardisation of quality controlsSupplier QualityWork with Procurement teams at both sites to manage supplier approval processes and ensure ERP systems are accurate and alignedMonitor and report supplier performance and lead quality improvement activities with Procurement to reduce failure costsDrive standardisation of supplier performance metrics and feedback loopsQMS / EMSEnsure continued ISO 9001 certification for both sites, with all internal audits and management reviews completed on scheduleManage all QMS/EMS documentation and change control to reflect current practices and UK-wide alignmentHost NQA audits for both sites, targeting zero non-conformitiesEnsure compliance with all applicable mandatory environmental legislation at both sites and maintain necessary records in line with legal requirementsHealth & SafetyEnsure legal and company H&S responsibilities are met at both sitesConduct and review H&S risk assessments, policies, and accident investigations Ensure near-miss and incident reporting is consistent and leads to meaningful actionOversee H&S training, safe systems of work, equipment checks, and competence reviews across both sitesCustomer InterfaceAct as lead QHSE contact for both sites during customer visits and communicationsManage the customer complaints process ensuring swift response, investigation, resolution, and communicationSupport the customer satisfaction survey process and maintain all customer-specific quality documentationTeam ManagementLead, mentor, and support Quality Engineers and supporting roles across both sitesSet and monitor individual and team objectives, including daily/weekly priorities Conduct performance reviews and escalate concerns where appropriateFoster consistency and shared purpose between sites, encouraging collaborationRequired skills & experience3 years+ experience within a quality management positionExperience working within a manufacturing environmentExperienced auditorDemonstratable track record or quality improvements and rework reductionWorking hours: 38 hours per week Monday-FridayMust be able to travel to both Farnborough and FarehamTPBN1_UKTJ

DescriptionPriory Hospital Mildmay Oaks£36,296 - £39,511Full Time | of 37.5 hours a weekPriory Hospital Mildmay Oaks has an opportunity for a Qualified Registered Mental Health Nurse (RMN) with 6-12 months' post-registration experience to join our team.Priory Hospital Mildmay Oaks is a specialist in autism and learning disability Conveniently located in Hook, Priory Hospital Mildmay Oaks benefits from excellent public transport links, including rail and bus services, a peaceful rural setting with access to nearby towns and transport connections and easy access to Located 5 minutes from the M3 and parallel to the A30.What you'll be doingYou will be part of a compassionate team that is committed to supporting people's wellbeing. We take a personalised approach, using proven therapies to help people move forward with confidence and build a healthier, more fulfilling future.Responsible for delivering prescribed care to a defined group of patients within an agreed framework, assessing, planning, and providing person-centred nursing care in partnership with patients and their families/carers while acting as the named nurse. Accurately observes, assesses, and evaluates patients' needs and progress, monitoring and reviewing care plans and responding appropriately to changes in condition. Contributes effectively to multidisciplinary team working, participates in clinical and non-clinical meetings, and manages nursing priorities through effective delegation and shift coordination, including acting as nurse in charge when required. Maintains professional standards through ongoing development, clinical supervision, reflective practice, and adherence to preceptorship and revalidation requirements. Develops positive professional relationships with patients, colleagues, and visitors, responds effectively to concerns and complaints, supports newly qualified staff through preceptorship, and works in accordance with safeguarding policies, the Mental Capacity Act, Deprivation of Liberty Safeguards, medicines management procedures, organisational policies, and the NMC Code of Conduct.You can find additional information in the attached job description.What you'll bring to the roleEssential for the roleMinimum 6 months post registration experience within Mental Health or Learning Disabilities Care Environment, evidence of continued professional development in relevant fieldWhat we will give you in returnWe want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.Benefits Free on-site parkingEnhanced maternity payBirthday Holiday - Your Birthday as an extra days annual leaveContributory pension schemeFlexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and private healthcareAccess to development opportunitiesSponsorship of professional qualifications through our Individual Professional Development (IPD) panelLeadership & management developmentLong service awardRefer a friend bonusesShortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.About Priory Priory is the UKs leading independent provider of mental health and adult social care. With 12,000 colleagues and a network of 270 services, we support over 24,000 people each year to live their lives as fully and independently as possible. We treat more than 70 conditions including depression, anxiety, eating disorders and childrens mental health and provide residential and supported living care for autistic adults, people with a learning disability, PraderWilli Syndrome, brain injuries and older people. We are an equal opportunities employer committed to providing an inclusive, accessible recruitment process. Learn more about the accessibility support we offer here .For agency enquiries and applications, please view our legal statement here .All roles are subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. Priory will cover the cost of a DBS check.TPBN1_UKTJ

The Technical Services Manager Livestock leads Boehringer Ingelheim's Livestock Veterinary Adviser team across the UK and Ireland, providing strategic direction, technical leadership and veterinary expertise to support business growth. As a member of the Livestock Leadership Team, the role works closely with Commercial, Marketing and Technical colleagues to drive business performance, ensure regulatory compliance and deliver high-quality technical support across the livestock sector. This is a field-based role covering the UK and Ireland, with regular travel required. • Lead, coach and develop a team of Veterinary Advisers across the UK and Ireland, • Contribute to the development and delivery of the Livestock business strategy as a member of the Leadership Team, • Ensure the delivery of high-quality veterinary and technical support to customers, stakeholders and internal teams, • Oversee the management of technical enquiries, product complaints and suspected adverse events, • Ensure marketing and promotional activities comply with the NOAH/APHA Code of Practice and Veterinary Medicines Regulations, • Review and approve promotional materials for technical accuracy and compliance, • Develop and deliver technical training on products and disease areas to Sales, Marketing and Animal Health colleagues, • Build and maintain relationships with Key Opinion Leaders (KOLs), industry bodies and strategic customers, • Represent Boehringer Ingelheim at industry events, conferences and customer meetings, • Monitor market developments, competitor activity and industry trends, providing insights to support business objectives, • Collaborate closely with Commercial, Marketing, Regulatory and global teams to support product and business strategy, • Veterinary degree eligible for registration with the Royal College of Veterinary Surgeons (RCVS), • Significant veterinary experience within livestock animal health, • Previous leadership and people management experience, • Strong technical, clinical and disease-area knowledge, • Understanding of the veterinary medicines regulatory environment in the UK and Ireland, and NOAH/APHA Code of Practice, • Excellent communication, stakeholder management and influencing skills, • Strong planning, prioritisation and organisational skills, • Analytical mindset with strong attention to detail, • Ability to work effectively across technical and commercial teams, • Ability to manage multiple priorities and navigate complex technical and business challenges, • High levels of professional credibility, integrity and accountability, • Knowledge of industry trends, competitor products and the wider animal health market Boehringer Ingelheim is recognised as a Top Employer in the UK, reflecting our commitment to exceptional workplace standards, career development and a purpose-driven culture. Our employees contribute to meaningful work, creating long-term value for people, animals and the environment. Learn more about why BI is a great place to work: https://www.boehringer-ingelheim.co.uk/careers/uk-careers/why-great-place-work With us, you can develop your own path in a company with a culture that knows our differences are our strengths - and break new ground in the drive to make millions of lives better. Here, your development is our priority. Supporting you to build a career as part of a workplace that is independent, authentic and bold, while tackling challenging work in a respectful and friendly environment where everyone is valued and welcomed. Alongside, you have access to programs and groups that ensure your health and wellbeing are looked after - as we make major investments to drive global accessibility to healthcare. By being part of a team that is constantly innovating, you'll be helping to transform lives for generations. Want to learn more? Visit https://www.boehringer-ingelheim.com #J-18808-Ljbffr

Step into an impactful part-time role as a QHSE Manager and help this company build stronger, safer, and more efficient working practices. As the QHSE Manager, you will shape and strengthen quality, health, safety, and environmental systems across everyday operations, while supporting meaningful audits, performance reviews, and continuous improvement. If you enjoy taking responsibility for compliance, improving processes, and making a tangible difference through clear reporting, this QHSE Manager opportunity is built for you. This is a Part Time position - 3 days a week on site. What You Will Do: • Manage the company's QHSE Integrated Business Management System aligned to ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, • Plan and carry out internal audits, and support external audits with the accreditation body, • Develop and improve internal processes and working instructions to keep standards clear and consistent, • Monitor quality by reviewing internal and supplier non-conformances, complaints, and customer satisfaction, • Schedule and support facilities and maintenance visits, ensuring compliance stays on track, • Produce monthly KPI analysis and communicate results, including supporting Management Review Meetings in line with ISO requirements What You Will Bring: • A quality assurance qualification from an accredited body (for example CQI, IRCA) and/or an ISO auditing qualification, • At least 5 years of Quality leadership experience, with a proven track record maintaining a QMS and/or BMS, • Strong internal auditing experience and the ability to evaluate information, solve problems, and drive improvements, • Confident knowledge of manufacturing processes, compliance requirements, and how to apply regulations effectively, • Excellent communication and IT skills, including Microsoft Office (Word, Excel, PowerPoint, Visio) This QHSE Manager role supports the company's commitment to high standards and reliable delivery by strengthening compliance, improving customer satisfaction, and ensuring systems are practical on the ground. Through structured audits, clear documentation, and consistent KPI reporting, you will help the business keep moving forward with confidence and clarity. Location: The QHSE Manager role is offered on a part-time basis in Farnborough. Interested?: If you're ready to bring structure, momentum, and measurable improvements to quality and compliance, apply today for this QHSE Manager - Part Time role. A recruiter will review your details and get in touch to discuss next steps. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included

Post Title: Team Leader – Children’s Residential Care Reports to: Deputy Manager / Registered Manager Location: Ascot Salary: £35,505 - £36,400 Hours of Work: 40 hours per week on a varied shift pattern (including evenings, weekends, and sleep-ins); participation in the on-call rota required Main Purpose of the Role ❖ To support the Deputy and Registered Manager in the day-to-day operational leadership of the home, ensuring a consistent and high standard of care. ❖ To lead shifts and supervise Residential Support Workers, supporting the delivery of person-centred, trauma-informed care to children and young people. ❖ To promote the safeguarding and well-being of children in line with the Children’s Homes’ values, the Children’s Homes (England) Regulations 2015, Quality Standards, and other relevant legislation. ❖ To contribute to the creation of a nurturing, safe, and supportive environment where children can thrive emotionally, socially, and educationally. ❖ To ensure robust communication, effective teamwork, and a positive ethos throughout the home. Main Areas of Responsibility • Lead, coordinate, and supervise shifts, ensuring the home runs smoothly and in line with care plans, risk assessments, and policies., • Support the Deputy and Registered Manager in overseeing daily routines and ensuring the home environment remains safe, clean, and welcoming., • Provide direct support to children, promoting independence, emotional regulation, and resilience., • Support the creation and review of individual care, risk, behaviour, and placement plans., • Supervise and mentor junior staff, including contributing to inductions, training, and performance feedback., • Maintain accurate and timely records, including incident reports, daily logs, and communication records., • Promote safeguarding and ensure any concerns are reported and recorded in accordance with policy and LADO procedures., • Liaise with social workers, therapists, education providers, and other professionals involved in the children’s care., • Support the implementation of therapeutic strategies in collaboration with the in-house psychologist., • Ensure medication is administered, recorded, and stored correctly, in line with procedures., • Assist with rota planning, shift cover, and contribute to the home’s on-call system., • Respond appropriately to emergencies, complaints, and behavioural incidents., • Promote equality, diversity, and inclusion in all aspects of practice., • Act as the responsible person in charge of the home during manager absences as required. Special Requirements • Flexibility to work shifts, including evenings, weekends, and sleep-ins., • Participation in on-call rota is required., • Enhanced DBS check is mandatory., • Occasional travel to other services or for training and professional meetings may be required. Person Specification A. Education, Training & Qualifications Level 3 Diploma in Residential Childcare (or equivalent) – Essential Level 4 or 5 leadership qualification – Desirable Team Teach or equivalent behaviour management training – Desirable Full UK Driving Licence – Preferred B. Experience Minimum 2 years’ experience in residential childcare At least 1 year in a senior or shift-leading position Experience working with children with emotional, behavioural, and trauma-related needs Experience managing and responding to safeguarding concerns C. Skills & Abilities Strong leadership and team coordination skills Effective communicator (written and verbal) Ability to manage conflict and challenging behaviour Excellent time management and organisational skills Ability to model professional, child-centred practice Confident in using IT systems and care recording platforms D. Knowledge & Understanding Working knowledge of the Children’s Homes Regulations 2015 and Quality Standards Good understanding of safeguarding policies and procedures Awareness of trauma-informed practice and therapeutic approaches Understanding of Health & Safety, medication protocols, confidentiality, and GDPR Commitment to equality, diversity, and anti-discriminatory practice MD18885 *For your information: *Interested? Please send your CV in as a Word format only **Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship), *Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee* Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search

Quality Manager Farnborough | Permanent | Manufacturing | Quality Leadership Are you an experienced Quality Manager looking for an opportunity to take ownership of quality across multiple manufacturing sites? We're working with an established manufacturing business operating across two UK sites, looking for a Quality Manager to lead their QHSE function. This is a hands-on leadership role where you'll be responsible for quality management, supplier quality, QMS/EMS, health & safety and customer quality, while leading a team of Quality Engineers and supporting the business in driving continuous improvement. The Role Lead and manage the Quality function across both sites Maintain and develop the ISO 9001 QMS across both locations Oversee ISO 14001 compliance and environmental management Ensure consistent workmanship standards across areas including painting, plating, welding, IPC-A-610 and IPC/WHMA-A-620 Drive reductions in rework, rejects and internal and external failure costs Develop and standardise quality processes, training and SOPs across both sites Manage internal audits, management reviews and external certification audits Lead supplier quality activities in partnership with Procurement Monitor supplier performance and drive improvement initiatives to reduce supplier-related failures Manage customer complaints from initial response through investigation, resolution and closure Act as the lead QHSE contact during customer visits and communications Provide quality documentation including Certificates of Conformity, Device History Records and as-built documentation Support customer bids and tender responses with QHSE input Lead, mentor and develop Quality Engineers and supporting team members Oversee health & safety responsibilities, risk assessments, accident investigations and training across both sites Ensure compliance with relevant environmental and health & safety legislation Drive a culture of continuous quality improvement across the business What We're Looking For Strong experience maintaining and managing an ISO 9001:2015 QMS Experience as an internal auditor for ISO 9001 Proven experience improving manufacturing quality, reducing rejects and driving process improvement Experience managing or leading Quality Engineers and Inspectors Strong practical problem-solving and root cause analysis skills Ability to interpret engineering drawings Excellent written and verbal communication skills Strong knowledge of manufacturing quality processes and continuous improvement Desirable experience includes: Background in sheet metal fabrication and/or machining Electronics box-build manufacturing experience Aerospace and Defence experience ISO 14001 experience Health & Safety management Knowledge of Defence Standards Experience with FMEA, Cost of Quality, Value Stream Mapping and the 8 Wastes Quality Management qualification, CQI membership or Lead Auditor qualification NEBOSH General Certificate What's On Offer? Responsibility across two UK manufacturing sites Opportunity to lead and develop an established Quality team Broad remit covering Quality, Environmental and Health & Safety Significant involvement in continuous improvement and process standardisation Opportunity to work closely with Operations, Engineering, Production, Procurement and customers A key leadership position within an established SME manufacturing environment If you're an experienced Quality Manager looking for a role where you can make a genuine impact across multiple manufacturing sites and lead the development of quality standards and processes, I'd be keen to hear from you. Lewis Phillips (phone number removed) (url removed)

QHSE Manager – Part Time Location: Aldershot, Hampshire Salary: £50,000 FTE / £30,000 pro rata Hours: 22.5 hours per week (Full-time equivalent: 37.5 hours) Job Type: Permanent, Part Time Syntech Recruitment are recruiting for an experienced QHSE Manager to join an established engineering and manufacturing business specialising in the electronics industry. This is a part-time position with responsibility for managing and maintaining the company’s integrated Quality, Health & Safety and Environmental management systems, covering ISO 9001, ISO 14001 and ISO 45001. The role would suit an experienced Quality or QHSE professional looking for a senior, hands-on position across 22.5 hours per week. Salary & Hours Full-time equivalent salary: £50,000 per annum Part-time salary: £30,000 per annum 22.5 hours per week Full-time working week equivalent: 37.5 hours Permanent, part-time position Key Responsibilities Manage and maintain the company’s integrated QHSE Business Management System. Maintain compliance with ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018. Schedule and carry out internal audits. Support external audits with the company’s accreditation body. Develop, maintain and improve internal processes and work instructions. Analyse QHSE KPIs and communicate results to the wider business. Schedule and support Management Review Meetings in line with ISO requirements. Monitor internal and supplier non-conformances. Analyse customer satisfaction levels and complaints. Liaise with customers and suppliers regarding QHSE compliance. Ensure compliance with relevant regulations and legislation. Schedule and support facilities and maintenance visits. Identify opportunities for continuous improvement across QHSE processes. Experience & Requirements Minimum 5 years’ Quality leadership experience. Strong knowledge and practical experience of maintaining a QMS/BMS. Proven internal auditing experience. ISO Auditing qualification. Good knowledge of ISO standards and regulatory compliance. Experience within an engineering or manufacturing environment would be highly advantageous. Quality Assurance qualification from an accredited body such as CQI or IRCA would be advantageous. Strong understanding of manufacturing processes and problem-solving techniques. Confident using Microsoft Office, including Word, Excel, PowerPoint and Visio. Strong written and verbal communication skills. Good planning and organisational skills. To Apply To apply for this QHSE Manager position, simply click the apply button. Application Process We aim to respond to all applicants within 5 working days. If you don’t hear from us within this time, please consider your application unsuccessful. Privacy and Data Retention By applying, you confirm your consent to the retention of your personal data for recruitment purposes, stored securely in compliance with our Privacy Policy. Syntech Recruitment Limited We act as an employment agency for permanent recruitment and an employment business for temporary placements. INDZ

Complaints handling Lead the management and resolution of complaints relating to Grant Thornton's local audit work, ensuring responses are robust, evidence-based and compliant with the relevant complaints framework. A look into the roleAs a Senior Public Sector Audit Complaints and Objections Manage

Complaints handling Lead the management and resolution of complaints relating to Grant Thornton's local audit work, ensuring responses are robust, evidence-based and compliant with the relevant complaints framework. Experience in a regulatory, legal, or complaints environment. We are looking for an

We are currently supporting a housing provider with the appointment of an experienced Housing Complaint Resolution Manager to lead complaint handling across Housing Services, ensuring compliance with the Housing Ombudsman Complaint Handling Code and driving service improvement from complaints and re

Trainee Project Manager Programme – No Experience Needed. PRINCE2 is the most recognised methodology used by Project Managers worldwide and therefore an essential qualification for anybody looking to work in Project Management. With our exclusive online Simulated Project Assignment, you will have

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedicatio

Qualified Project Managers can easily earn between £450-£1,000 per day working on contracted positions and average salaries for lower level and entry level positions are also extremely lucrative and in high demand. Below are current average salaries in the sector for lower-level positions and full

Please note this is a part-time role 20 hours per week.As a Maintenance Assistant at a Barchester care home, you'll help to create the safe and attractive surroundings that enable us to give our residents the quality care and support they deserve.It's important that our homes give the right first im

Due to sustained growth and continued investment, a new role is being created for an experienced Project Design and Engineering Manager to join our Ports & Maritime team.

This is a casual, part-time role offering flexible working.As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing grea

State Street seeks a Technical Project Manager (AVP) to drive complex technology programs across a global enterprise.

AECOM is seeking a Principal Project Manager to lead renewable energy projects with a strong focus on the construction phase.

At Barchester, we are offering a rare opportunity for an experienced IT Project Manager to join us in a new permanent position. You're an organised, knowledgeable, and driven IT Project Manager with a passion for delivering high-quality outcomes.

We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the wo

Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager.

As part of their continued growth and long-term succession planning, they're looking to appoint an experienced Senior Design Manager with the ambition, capability and leadership qualities to develop into Project Director.

A £500 Golden Hello is just one of the ways we'll reward you when you join Barchester in this role.As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support

We're looking for a Technical Project Manager (Release Train Engineer) to join our team in London, United Kingdom in a hybrid working mode.

Rider Levett Bucknall (RLB) in London seeks a Senior Utilities Project Manager to drive delivery of high‑profile infrastructure programs across electricity, water, gas and data centre projects.

This is a casual, part-time role offering flexible working.As a Bank Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support.A healthy, nutritious diet is vital to ensuring ou

Technical Project Manager - Sim Center Team Lead. The Warfighter Simulation Team Lead is a project manager responsible for producing, iterating, and supporting Modeling, Simulation, and Analysis (M&SA) including wargaming and experimentation for Anduril products. Serve as project manager for standin

Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager.

Provide constructive performance feedback regarding staff performance to leadership and line managers.

Amey is seeking a Principal Project Manager for its Property & Buildings team within Advisory.

You will partner closely with the Tech Center Manager, Tech Center Lead, and pillar leads to shape strategy, manage cadence and budgets, streamline execution, and deliver clear communications that reinforce our values, culture, and brand. Partner with the Tech Center Manager/Lead and pillar leads to

As a Technical Implementation Project Manager, you will operate as an embedded subject matter expert and product lead, driving critical implementation activities from inception through to production stabilization. Facilitate discussions with implementation managers, processor teams, solution archite

As a Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs.Keeping the home clean and safe is no small task, which is why the role of Housekeeping Assistant is so important.The variety of housekeepin

Be all you can be with Hamberley.At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're recruiting for a Care Assistant to help us achieve our goals.At Upton Manor, our Care Assistants are called Homemakers.More than support workers, care assistants or hea

Project Manager (Safe Scouting). We're looking for a Project Manager to lead strategic and organisational improvement projects that make a real difference to more than 150,000 volunteers and 400,000 young people across the UK. We're looking for an adaptable and collaborative project manager who can

Flow Student is one of the UK's fastest-growing student accommodation providers, creating modern, affordable, and well-designed living spaces across key university cities.With a focus on delivering exceptional student experiences, Flow Student provides high-quality accommodation designed around comf