Complaints jobs in Belper

Manage customer complaints from receipt right through to resolution, including a final written response * Understand industry regulation and how this matches with Capital One policies * Support ...

If so, we are looking for a dedicated Customer Complaints Administrator to work within our Customer Care team in Annesley .This is an opportunity to work for the UK's largest Property Services Group ...

Job Title: Complaints & Claims Handler (9 month FTC) Location: Nottingham City Centre (fully office based) Hours: Monday to Friday, 9am- 5pm Salary: £24,000 - £25,000 per annum depending on ...

Dealing with inbound calls from customers regarding queries and complaints - you will not resolving complaints but dealing with initial calls, providing information and signposting to complaints ...

Dealing with any issues or complaints / feedback * Building and maintaining relationships with clients * Ensuring all parties are kept up to date * Ensuring documentation is kept up to date We would ...

Additionally, the manager will be required to handle and investigate customer complaints, providing resolutions that uphold the company's reputation for customer satisfaction. The role also involves ...

Handle customer concerns/complaints, provide appropriate solutions within the time limits and follow up to ensure resolution * Keep records of customer interactions, process customer accounts and ...

You will work with the Customer Services Manager to receive, process and resolve all customer claims and complaints through the claims and complaints management system and work with Sales and ...

Operate Fork Truck, Pendant Crane etc. * Assist in the resolution of NCR's, CAR's and customer complaints. * Undergo training both internally and externally as necessary to meet requirements ...

Work as part of a team to create an excellent customer experience, handling customer accounts, orders and complaints via telephone, online chat and email. This is a 40 hour week permanent position ...

Judicial reviews and complaints regarding adult social care * s.29 applications under the Mental Health Act * Advice r... ZIPC1_UKTJ

... complaints and concerns • Understanding services to help customers understand which service they would benefit them the most • Delivering outstanding, 5-star service for every customer • ...

Deal with complaints from customers to maintain the store's reputation * Inspect the areas in the store and resolve any issues that might arise * Plan and oversee in-store promotional events or ...

Ideal Candidate: We're seeking an individual with a solid understanding of building maintenance issues, familiarity with resolving complaints, and recent experience in social housing environments or ...

Processing requests and complaints from data subjects e.g., Subject Access Requests, Right to Erasure/Rectification * Analysing data protection breaches, preparing reports, and notifying the COLP ...

Act as a key point of contact for clients, providing expert advice and resolving any issues or complaints promptly and professionally * Manage and motivate a team of technicians, providing guidance ...

Manage the investigation of customer complaints regarding quality. * Ensure adherence to industry regulatory and company standards. Profile A successful Quality Engineer should have: * A degree in ...

Key account management * dealing with queries and complaints Dealing with internal departments to resolve customer issues * Ensure customers' needs are met * Client retention * KPI production ...

Managing the Complaints System, including coordinating with sales & finance on credits and returns. * Managing the CPAR system to ensure that corrective actions are effective and closed out in a ...

Be compassionate regarding customer queries or complaints making every effort to resolve problems satisfactorily. * Work with customers to minimise small orders and reduce the number of deliveries to ...

... complaints - Liaising with the Supply Chain and Product Teams as appropriate regarding material purchases, stockholding, warehousing, and transport related enquiries - Liaising with the Account ...

To assist in any security / equipment investigations, i.e. thefts, missing items, complaints etc. * Liaise with both the customer and client * Ensure a thorough security handover is given to all ...

Recording and investigating incidents, accidents and complaints, and cases of ill health * Investigate any health and safety issues raised by management or employees What you'll need - skills ...

... complaints, and dispute progress. • Maintain the contracts database, including uploading completed contracts and vital information. • Assist the Legal Team with legal research, property pre and ...