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Platform Manager - CRM and Contact Centre. Work with our Portfolio Manager, Director of IT (WTP Canada), Solution Architect, and Group Platform Managers to deliver new projects for WTP following the Cover-More Group Project Framework. Experience in a senior Platform Lead/Manager role with good expos

Duties include Deal directly with customers either by telephone or electronically via internal Contact Centre Solution and CRM systems Manage all direct customer orders as per the internal sales order process Handle and respond efficiently to all general and order specific direct customer enquiries

The difference you’ll make:*** Acting as the first point of contact for customers in branch or over the phone* Assisting with day-to-day transactions, queries and servicing* Answering customer calls into our contact centre* Building relationships and finding solutions* Developing your knowledge of

Company descriptionJoin Our Team as a Technical Helpdesk AdvisorAre you an automotive professional ready for a new challenge ? Passionate about vehicles and providing exceptional service? As a Technical Advisor at The AA, you’ll play a crucial role in assisting customers and contact centre staff w

Islington Central Medical Centre (ICMC) is looking to recruit GP receptionist to join our surgery. Previous experience as a general receptionist. Working as a GP receptionist requires great communication and interpersonal skills as the first point of contact for patients.

ELFT is a centre of excellence for mental and health care, dedicated to improving the quality of life for all who are served.Serve as the first point of contact within a busy reception environment, welcoming all visitors in a professional and friendly manner.Maintain a reception area that runs profe

Monzo Collections Team – Customer Success, UK. Join Monzo’s Collections team, the financial health heroes at the core of Monzo. Prior experience in Collections, Debt Recovery or Customer Service in a contact centre.

Coordinates multiple team responses to give a holistic response where required with experience of resolving complaints and difficult enquiries with first interaction and to become Champions and is empowered in first contact resolution (FCR).

At CMS, we place diversity and inclusion at the centre of our culture and the heart of our organisation. If you require assistance, or if you would like to discuss any accessibility requirements or adjustments as part of the recruitment process, please contact the TalentAcquisition@cms-cmno. We look

The Client Care Centre Senior Operational Coordinator is the senior operations professional in our Contact Centre and e-commerce activities, with expertise in overseeing the associated flow of financial transactions, fraud prevention, and procedural compliance needs.Additionally, providing support t

As a BPO Contact Centre Pre-Sales Specialist, you will support the creation, development, and closing of a sales pipeline of contact centre consulting, technology and outsourcing solutions that contribute to the growth of the Intelligent Customer Operations Practice within Business Services. Experie

Kolt Recruitment are looking for an experienced Car Valeter to join a busy Accident Repair Centre based in Battersea. If you are an experienced Car Valeter looking for a new opportunity in Battersea, apply today or contact Kirk at Kolt Recruitment for more information. Previous experience as a Car V

The difference you’ll make:*** Acting as the first point of contact for customers in branch or over the phone* Assisting with day-to-day transactions, queries and servicing* Answering customer calls into our contact centre* Building relationships and finding solutions* Developing your knowledge of

If you require an accommodation or other assistance to apply for a job at GSK, please contact the GSK Service Centre at 1-877-694-7547 (US Toll Free) or +1 801 567 5155 (outside US). Reviews local GSK-sponsored and Investigator Sponsored Study (ISS) proposals to assess scientific merit and strategic

Carol Henry the Homecare Manager. If you would like to find out more before applying, please contact the Homecare team at Enfield Carers Centre on 020 4519 2654 or.

We have an opportunity for a customer-focused individual with great social and administrative skills, who loves building relationships to join our centre team.As the Centre Coordinator, you will be the first point of contact for anyone entering the building and you’ll be responsible for providing

Occupational Therapists within Adult First Contact Service (AFCS) are responsible for screening and prioritising referrals received through the Contact Centre, working proactively to address immediate Occupational Therapy and social care needs with the aim of preventing longer term needs.

The Client Care Centre Senior Operational Coordinator is the senior operations professional in our Contact Centre and e-commerce activities, with expertise in overseeing the associated flow of financial transactions, fraud prevention, and procedural compliance needs. Client Care Managers and Advisor

Lloyds Clinical are seeking a dedicated and compassionate Phlebotomy Healthcare Assistant to join our Clinical Contact Centre team. You possess excellent verbal and written communication skills, allowing you to engage effectively with patients, colleagues, and healthcare teams.

Collaborate closely with internal teams and external contractors to gather evidence and resolve complaints. We are seeking a dedicated Complaint Investigator to join a Contact Centre & Complaints department. This role is essential for investigating and resolving complaints raised by residents, ensur

Nuffield Health is hiring a full-time Contact Centre Coordinator to join its Service Centre in Epsom. Contact Centre Coordinator – £24,531/year | Nuffield Health. Handle customer contact via phone, email, live chat, and social media.

Oversee the contact centre to ensure ticket buyers receive the best possible experience while managing team performance and operational efficiency.Provide the best possible experience for.Manage the daily operation of the contact centre, including.Strong leadership, coaching, and team management ski

Experience in a customer service or contact centre environment within Housing. Experience within housing or public services (desirable but not essential). If you require any additional information regarding the position, please call Lewis at Service Care Solutions on (phone number removed) or send a

As our new Contact Centre Resource Planning Senior Manager, you’ll play a pivotal role in shaping how we support our customers by leading strategic workforce planning across our contact centre operations. What we’re looking for:*** Proven experience in contact centre planning within a large-

Microsoft Dynamics 365, including Dynamics 365 Contact Centre, Power Platform (Power BI, Power Apps, Power Automate), and Azure services to streamline processes, enhance data insights, and enable personalized interactions. Hands-on experience with the Microsoft platform, particularly Dynamics 365 in

Operations & Resourcing Assistant. The post holder will be part of the 7 day week Operations and Resourcing team who manage the Museum Contact Centre, Reception Area and Staff Resourcing administration team. Answer the telephone in the Operations Contact Centre and at Reception, taking bookings for

Contact: Kerri Robson ( College is a forward thinking and dynamic College providing an excellent educational experience to over 4,500 students a year.The Reaseheath Mini Zoo and Animal Management Centre is used by students and open to the public during school holidays and

Exciting Opportunity for Salaried GPs at Allerton Road Medical Centre. We boast an established multi-disciplinary practice team, which includes a Lead GP, Salaried GPs, Practice Nurse, Heart Failure and Diabetes nurses, Health Care Assistant and a phlebotomist, Clinical Pharmacists, First Contact Ph

We are seeking a dedicated Complaint Investigator to join a Contact Centre & Complaints department. This role is essential for investigating and resolving complaints raised by residents, ensuring compliance with the 2024 Housing Ombudsman Complaint Handling Code. Conduct detailed investigations into

We are seeking a Customer Service Advisor to join our Contact Centre team on an immediate start basis. You will be the first point of contact for our residents (triage), ensuring they receive timely and effective responses to their enquiries and concerns. Serve as the first point of contact for resi

Job Description CCP are delighted to partner with a fast-growing subscription-based business who are looking to recruit an Outbound Sales & Retentions Contact Centre Manager.The successful candidate will be responsible for strategically designing, building, and then subsequently operationally manag

Company descriptionJoin Our Team as a Technical Helpdesk AdvisorAre you an automotive professional ready for a new challenge ? Passionate about vehicles and providing exceptional service? As a Technical Advisor at The AA, you’ll play a crucial role in assisting customers and contact centre staff w

Call Centre team in Brentford, London. At least 2 years of proven work experience in a Call/Contact Centre environment. Manage both inbound and outbound sales calls.