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EE Contact Centre, Rhydycar Business Park, Merthyr Tydfil.

Contract Type:Zero hour contractAre you passionate about making a real difference in the lives of children and families?An exciting opportunity has arisen to joinSwan Familyas aFamily Contact Supervisorat one of our two welcoming Cardiff Children and Family Contact Centres one in the East of Cardif

More about the company you will be working for Please be advised this apprenticeship is not working for Places for People, we are supporting with the recruitment for Muir.Muir was established in 1968 and have beenworking with people to maximise their quality of life ever since.They own and manage mo

We’re looking for an inspiring Contact Centre Manager to lead a high-performing team at the heart of a busy and exciting operation in the West Midlands. As Contact Centre Manager, you’ll take ownership of daily operations, ensuring exceptional customer experience while leading, coaching, and emp

Join Our Team as a Family Contact Worker CoventryLocation:CoventryHours:Zero Hour ContractAre you passionate about making a difference in the lives of children and families?Swan Family is offering an exciting opportunity for aFamily Visitation Supervisorto join our warm and supportive team in Coven

The role holder will oversee a large and diverse team of 24/7 medical reporting specialists and will lead contact centre operations, scheduling, allocations, continuous improvement, service coordination while fostering a culture of accountability, teamwork, and high performance. Provide strategic le

Contact Centre Solution SME - London, UK - Fulltime - Hybrid - LondonReference Code: 442870-en_GBContract Type: PermanentProfessional Communities: ArchitectureJob Role: Contact Centre Solution SMELocation: London, UKAbout the Job you are considering:We are seeking experienced Contact Centre Soluti

Longreach Recruitment are hiring a Contact Centre Resource Planning &Forecasting Analyst This is an initial 12 Month Fixed Term Contract position where youll be joining a well-established and high performing Contact Centre Resource Planning team that support a growing operation delivering exceptiona

Outlook, Excel Working with prospect databases Experience and understanding of the new build industry and customers journey to buy a home Line management experience Good administration skills Accuracy and good attention to detail Good telephone skills Good organisational skills Excellent com

Hours: Zero hour contractJob Description:An amazing opportunity has arisen with Swan Family, for a Child and Family Contact Supervisor to work in our Redhill Children and Family Contact Centre.

Management of a successfully delivered sales pipelineClear evidence of winning new client business in the Customer Operations and/or Contact Centre marketsAbility to create Contact Centre/CX solutions that support client objectivesUnderstanding of the latest Technology trends in the Contact Centre a

A leading technology firm in Greater London is seeking a Solutions Architect to engage customers consultatively, focusing on technical and business tasks for CXone products.The role requires 8+ years in customer engagement, strong consulting skills, and the ability to provide training and recommenda

As Finance Manager for Disruption and Customer Contact Centre, you will be the end‑to‑end finance contact for Disruption and Customer Management Centre costs, providing complete financial management and ownership for this area. Finance Manager - Disruption and Customer Contact Centre. You will p

Experience of designing, selling and deploying contact centre solutions and outsourcing services for contact centres. Running and transformation BPO contact centre operations. Clear evidence of winning new client business in the Customer Operations and/or Contact Centre markets.

Using your up to date knowledge of Contact Lens technology and spectacle dispensing to train and develop the wider optical team. Opportunity to supervise a Student Contact Lens Optician/Student Dispensing Optician. Qualified Contact Lens Optician.

The Contact Centre Solution SME is a senior expert responsible for shaping, designing, and guiding end-to-end contact centre solutions across omnichannel platforms including voice, chat, messaging, self-service, and AI-augmented interactions (Conversational AI). Support estimation, solution sizing,

A well-known watch manufacturer in Southampton is looking for a customer service representative.The ideal candidate will provide high-quality information and support to customers through telephone and email communication, ensuring queries are resolved promptly.Responsibilities include proactively ma

The Contact Supervisor must provide the Contact Manager with notes made during contact. The contact supervisor may offer advice to the adult having contact if it is felt necessary due to the child/ren needs not being met. All reports must be typed up in full and emailed to the Child Contact Centre M

Contact Centre and planning operation within a dynamic Housing Association. In this pivotal leadership role, you'll provide strategic oversight across customer contact, resource planning and repairs planning functions. Working closely with senior stakeholders across the organisation, you’ll optimi

First contact physiotherapists operate at an advanced level of clinical practice, with skills to assess, diagnose, treat and manage musculoskeletal (MSK) problems and undifferentiated conditions. Provide clinical expertise, acting as first-contact physiotherapist and making decisions about the best

A defense contracting company is seeking a candidate with NATO SECRET clearance for a technical support role involving CIS installations for NATO flagships.The successful applicant will provide system administration for Windows and VMware environments, ensuring effective technical support during dep

Join us as a Contact Centre Sales Advisor in our Osterley contact centre earning £27,560 per annum with incentives on top – you can earn an extra £4,900 on average by achieving targets.

A leading communications agency in the United Kingdom is seeking a Configuration Manager responsible for executing the Configuration Management process, maintaining and updating the CMDB, and ensuring compliance with security regulations.Candidates must possess an active NATO SECRET security clearan

If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We are looking for a Social Worker to join our innovative Families First Contact Point (FFCP). You will undertake screening of all contacts using our RAG rating system, complete

The role of Environmental & Food Contact Compliance Lead will also be to deliver continuous improvement in achievement of Environmental standards with a focus on sustainability and providing analysis of the product Life cycle. As the Food Contact Material (FCM) compliance expert. Preferred Contact M

A growing international outsourcing firm is seeking a Finance Business Partner to provide financial insights and support within contact centre operations.

In this pivotal role, you’ll own the architectural design for customer contact solutions, working closely with Sales, Delivery, and Operations teams.

A tech solutions company in the United Kingdom is looking for a skilled Solution Architect to design technical solutions that meet client needs.The ideal candidate will have a strong background in NICE CXone and a passion for delivering optimized customer experiences.Responsibilities include conduct

Experience designing and building advanced features in platforms such as Google CCaaS/CES, Amazon Connect, Genesys Cloud CX or Microsoft Dynamics Contact Centre, especially where AI capabilities are involved. Work in a technical capacity contributing through hands‑on CCaaS/AI design and build to d

A recruitment agency is seeking an experienced Contact Centre Manager (Sales) in England to oversee sales and customer retention across multiple locations.

A leading UK pharmacy chain is seeking a qualified Contact Lens Optician in England to deliver exceptional patient care. You will validate complex prescriptions and train team members on contact lens technology.

A leading low-cost airline based in Luton is seeking a Finance Manager for its Disruption and Customer Contact Centre.

A leading franchise dealership network in the UK is seeking an Inbound and Outbound advisor for their contact centre in Redditch. No prior contact centre experience is required, making this a great opportunity for those motivated and willing to learn.

A hospitality company in Ewell is seeking a Contact Centre Advisor to handle guest enquiries via phone, email, and social media.

A leading technology consulting firm is seeking an experienced Contact Centre Solution Architect in London. The ideal candidate should have profound expertise in the banking domain, oversee project delivery, and shape omnichannel contact center solutions.

We’re recruiting a “Contact Centre or Field Based Resource” experienced Forecasting & Demand Planning Insights Analyst to join an established and progressive Operations Forecasting & Planning team who provide analytical, forecasting and demand modelling expertise for both a complex and change

A GP practice in London is seeking an experienced First Contact Physiotherapist to provide advanced assessment and management for patients with musculoskeletal conditions.

With particular experience in Supply Chain and Contact Centre Management. Warehouse automation and transformation and Contact Centre transformation experience essential. This role will lead the Delivery team that is responsible for ensuring cross collaboration and standardisation across the delivery

A dynamic staffing consultancy is seeking a Workforce Planning team member to ensure effective resource utilization in a fast-paced contact centre environment.

A prominent housing association is seeking a Head of Contact Centre to lead a high-performing team. This role involves strategic oversight of customer contact and planning operations.

A dynamic housing association in Greater London is seeking a Head of Contact Centre to lead and develop a high-performing team within a hybrid workspace. The role requires strategic oversight of customer contact and planning, focusing on operational excellence and enhancing the resident experience.