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Customer Services Team leader +6 month contract with the option to go permanent +On site in Newcastle +£16 - £22 ph Skills: +Team leading experience +Customer Services +Call centre experience +Ideally within financial services We are seeking a passionate and committed Team Supervisor to join our Customer Service Department. This role suits an ambitious leader who thrives in a fast-paced contact centre environment and is driven to deliver excellent customer service. Reporting to the Customer Service Operations Manager, you will lead and coach a team of around 10 colleagues, driving performance, engagement, and service excellence. You will set clear objectives, manage performance, handle escalations, and support the day-to-day running of the Contact Centre to ensure service levels are consistently achieved. Key Responsibilities Manage the daily performance of a team of c.10 Customer Service colleagues Coach and develop colleagues to improve performance and capability Handle complex and escalated customer enquiries Support service levels by taking customer calls when required Monitor adherence, attendance, and schedules Communicate business updates and drive continuous improvement Experience Required Contact Centre experience People management and coaching experience essential Experience in a fast-paced environment Financial Services or regulated environment experience desirable If you'd like to discuss the Customer Services Team leader role in more detail, please send your updated CV to (url removed) and I will get in touch

Apprenticeships Manager Salary: £40,000 – £45,000 per annum Location: Newcastle Are you ready to take ownership of nationally funded education programmes and lead operational excellence across Apprenticeships and government-funded provision? This is a senior, high-impact role where your expertise in compliance, performance, and quality will directly shape learner outcomes and organisational success. The Company You’ll be joining a well-established, nationally recognised training provider with a strong reputation for delivering high-quality, career-focused education. The organisation combines decades of heritage with a modern, people-first culture, investing heavily in staff development, innovation, and continuous improvement. This is an employer that genuinely values its people, offering clear progression opportunities, autonomy at a senior level, and access to a wide portfolio of professional training. What’s on offer: 25 days annual leave + bank holidays Health cash plan & life assurance (post-probation) Employer pension scheme Monthly company social events Free access to the full training portfolio with paid learning time Supportive, inclusive working environment with long-term career progression The Role Reporting directly to the Managing Director, the Apprenticeships Manager will lead the operational delivery, compliance, and performance of funded education contracts, including Apprenticeships, Skills Bootcamps, and other government-funded programmes. You will have end-to-end responsibility for ensuring funding rules are met, performance targets are achieved, and delivery teams are supported to maintain outstanding quality. Key responsibilities include: Managing the full operational lifecycle of funded education contracts Monitoring KPIs including learner starts, retention, achievement, and income Ensuring accurate, timely ILR submissions and full audit readiness Leading internal audits and preparing for external inspections and funding reviews Maintaining performance dashboards, risk registers, delivery schedules, and reports Working closely with curriculum and quality teams to align delivery and compliance Providing strong operational leadership to delivery and support teams Acting as the main operational contact for funders, employers, and partners Monitoring financial performance, funding reconciliation, and recovery planning Ideal Candidate This role will suit a confident, detail-driven education professional with a strong background in funded provision and operational leadership. You will have: Proven experience managing Apprenticeships, Skills Bootcamps, or ESFA-funded contracts Strong knowledge of ESFA funding rules, ILR data, audits, and compliance requirements Experience in an operational or senior management role within a training provider Excellent analytical, reporting, and organisational skills Strong stakeholder management and communication abilities Working knowledge of Ofsted, Ofqual, and awarding body frameworks A proactive, solutions-focused approach with high attention to detail A collaborative leadership style and commitment to quality improvement Apply Now If you’re looking for a senior Apprenticeships leadership role where your expertise will directly influence quality, compliance, and learner success, this is an opportunity not to be missed. Apply today to take the next step in your career and play a pivotal role in delivering excellence across funded education programmes

This role leads the technical interface between UK retail customers and European manufacturing sites, ensuring all products meet UK standards and are delivered with speed, accuracy and consistency. You'll drive UK technical requirements across multiple factories, lead audits, manage customer relationships and support the development of industry‑leading cross‑sell processes. Client Details Our client is a major European food manufacturer supplying a wide range of products into UK retailers, brand owners and high‑street discounters. They operate across multiple international sites and are committed to raising technical standards, improving processes, and delivering best‑in‑class customer service Description Key responsibilities: Act as the primary technical contact for all UK customers and sourcing sites, managing queries and ensuring timely resolution. Build and maintain strong relationships with UK retailers and European manufacturing partners. Ensure all sites understand and meet UK customer codes of practice; support, coordinate and close out actions from audits. Lead site visits and audits across European locations to assess capability and identify improvement needs. Develop and implement the BIUK Food Manufacturing Standard, ensuring consistent compliance across all sourcing factories. Manage third‑party auditing teams and support sites during customer audits, including portal management and data submission. Own cross‑sell processes, improving speed and quality of approvals and maintaining a centralised information source for all SKUs and factories. Track and manage costs including customer portals, audits, SEDEX/SMETA and travel. Manage customer KPI data and reporting. Respond to customer enquiries within agreed service levels (48 hours for customers, 24 hours for sourcing sites). Support specification writing during peak periods and contribute to key project meetings as the technical representative.Profile The successful applicant: Degree-qualified in Food Technology, Food Science or a related discipline. Willingness to travel to Europe 25% of the time. Minimum 2 years' experience in a Quality or Technical Management role within food manufacturing, ideally supplying UK retailers. Strong understanding of UK retailer standards, codes of practice and audit expectations. Knowledge of HACCP, food safety and auditing (Level 3/Lead Auditor trained preferred). Excellent communication, relationship‑building and organisational skills. Strong analytical capability with the ability to prioritise, problem‑solve and manage multiple projects in a fast‑moving environment. Resilient, tenacious and confident working with both senior stakeholders and factory‑floor teams. Able to work independently, travel across Europe (minimum one week per month) and adapt to changing customer and business needs. Additional languages (Dutch/French) advantageous but not essential.Job Offer What's on offer: Competitive salary between £40,000 and £55,000. A high‑visibility technical role with significant ownership across UK customer relationships and European manufacturing sites. The opportunity to shape cross‑sell strategy and influence technical standards across a growing business. International exposure with regular travel and the chance to work across multiple manufacturing platforms. Strong career progression opportunities within Technical, Quality, and wider Operational functions. A fast‑paced environment where your decisions directly impact customer satisfaction and product compliance. Take the next step in your career as a Technical Manager. Apply now to join a respected organisation and contribute to its success

Conveyancing Assistant Newcastle Upon Tyne Salary: £26,000 - £27,000 per annum Newcastle based Law Firm looking for an experienced Conveyancing Assistant to join a busy Conveyancing department and provide support to the Residential Conveyancing Fee Earner. Main Responsibilities:- The Conveyancing Assistant supports solicitors and conveyancers in the delivery of efficient property transaction services. The role involves managing administrative and clerical tasks associated with residential and commercial conveyancing matters, ensuring compliance with legal procedures and deadlines. This position requires attention to detail, excellent organisational skills, and the ability to communicate effectively with clients and other parties involved in property transactions. Key Responsibilities Prepare and manage documentation related to property sales, purchases, remortgages, and transfers of equity. Conduct initial client contact to gather necessary information and documentation. Liaise with clients, estate agents, mortgage lenders, local authorities, and other third parties to progress transactions. Open and maintain client files, ensuring all documentation is accurate, complete, and compliant with regulatory requirements. Carry out property searches, including local authority and environmental searches, and monitor responses. Prepare and send formal correspondence such as contracts, enquiries, and completion statements. Maintain and update case management systems to track progress and deadlines. Assist with the calculation and collection of fees, deposits, and other payments related to transactions. Support the conveyancing team with any ad hoc administrative duties as required. Ensure compliance with anti-money laundering regulations and assist with client due diligence procedures. Please apply today and send a CV to

Lead Generator £25,000 - £35,000 (DoE) + Uncapped Commission – UK Hi, we’re Northern Gas and Power Northern Gas and Power (a subsidiary of Global Procurement Group) is an international energy procurement specialist and is the largest energy consultancy in Europe. We guide businesses of all sizes ranging from SMEs to global organisations in purchasing their energy contracts. Join our global family, with modern and vibrant offices in the UK, France, Malta, India, and Italy. Be part of a team that’s leading the way in energy consultancy and helping businesses make informed decisions about their energy consumption What’s in it for you? Industry-leading compensation package: Salary of between £25,000 – £35,000 (DoE) + Uncapped Commission Rapidly growing user base: Work directly with some of the UK’s largest, fastest growing, and most innovative companies. Learn from industry-leading experts: We have cultivated some of best talent in the industry, allowing you to supercharge your career progression and learn from the best minds out there. Work-life balance: No late finishes, keep your plans with friends and family. Career growth: We enjoy promoting from within! Northern Gas and Power are recognised as a Real Living Wage Employer Unrivalled perks(including but not limited to): Additional time off in December (incentivised) Company getaways and retreats abroad! Exclusive discounts on dining at selected restaurants! Cinema society membership Company health plan with Simplyhealth Festival and Event tickets (including Silverstone, Wimbledon, Tomorrowland, Lost & Found, Champions League and many more!!) What exactly will you do? As a Corporate Sales Consultant, you’ll engage various activities such as: Cold calling potential clients and explaining the benefits of using NGP’s services and solutions – we want someone who isn’t afraid to pick up the phone. This is a B2B role (Business to Business) Question their current procurement strategy. Determine the customer’s current purchasing strategy and find ways to improve it. Tender preparations and supplier negotiations. Once you’ve generated the lead, you will work effectively with your closer who will be required to prepare tenders to our panel of 87 international energy suppliers and negotiate the best procurement contract for your clients. Manage client relationships. Once you have started to build your client portfolio, you will act as their single point of contact – managing their accounts and monitoring your pipeline for renewal or further business opportunities. You must comply with all policies & procedures. You will receive a thorough onboarding process, where we will give you full industry and sales training – everything you need to onboard your first client. After this, you’ll be equipped to develop and manage your own client portfolio, enjoying a great deal of independence in organising your time and work schedule. What we’re looking for Proven sales experience, in a B2B sales environment At least 6 months of B2B sales experience Excellent telephone manner and communication skills – professional and articulate Ability to work under pressure when needed and achieve sales targets Ability to work in a fast-paced, self-directed, professional environment Driven character, enthusiastic and passionate Self-motivated, with a drive and passion for success Diversity in our heritage, inclusion in our future. NGP is a Disability Confident employer and is committed to inclusion and diversity. We welcome applications from people with a disability or long-term health condition. We do our utmost at Northern Gas and Power, part of Global Procurement Group (GPG) to value our People for who they truly are. We want all our colleagues to feel free to be themselves at work. Our People Strategy reflects our vision of an attractive and diverse organisation. Between all our companies, our colleagues make up over 30 nationalities from five countries around the globe. We’re building a welcoming workplace where we recognise, respect, and celebrate each other’s stories further highlighted by our recent Good Business Charter Accreditation. Be part of our story. Be you at NGP. #BeYouAtNGP For more information on how we process your data, please refer to our Candidate Privacy Policy. This can be found on our Careers page

Senior Personal Wellbeing Advisor Salary: £30,870 Contract: Full Time Permanent Location: Newcastle Rebuilding your life after sentencing is one of the toughest challenges a person can face. But with the right support, its possible. Thats where you come in. Were looking for a Senior Personal Well-being Advisor - someone with a rare mix of compassion, resilience, organisation and flexibility. This is for the person who understands that rehabilitation isnt just about offering advice; its about rolling up your sleeves and pro-actively supporting someone on their journey. This is a demanding role; in addition to supporting the team manager with day to day management of the team, you'll also be responsible for case management in a challenging environment with people who have complex needs and who can be reluctant to engage. But when you help someone break the cycle and you see them take real steps toward transforming their life, its a great feeling. About the Role: You will support the team manager with day to day operational management of a busy and diverse team. Your tasks will extend to preparing statistics and reports, supporting with staff supervisions, coaching and mentoring where team members need additional support to hit KPIs, completing observations and giving feedback in a supportive way that will help team development. You will support a caseload of service users that may have been previously released from prison, on a suspended sentence or on community orders. Based out of the office and local probation offices you will be working collaboratively with pre-release teams, probation and other internal departments to support them on their journey. You will need to be able to juggle multiple individuals at once, ensuring each person gets the support they need, while keeping meticulous records of every interaction. You'll often be able to plan your own schedule, but you will need to be able to prioritise effectively - its a challenging role where no day will be the same. What Youll Be Doing: Supporting: You will support staff with day to day management as needed by the TM with professionalism, integrity and confidentiality. Assessments and Action Plans: You will complete personal wellbeing assessments and create tailored action plans for each individual you work with. You will guide individuals as per their action plan, helping them reintegrate through practical well-being activities. Collaboration: Your intervention may be part of a wider support package so collaborating with internal and external colleagues is a key part of the role. Caseload Management: Youll manage multiple individuals, balancing their needs while keeping up with all the related admin. Partnership Working: Identify relevant local organisations to enhance the offering to our service users. Quality Recording: Keep thorough, up-to-date records of all your work on our IT systems What Were Looking For: Relationship Building: Youre able to connect with people at all levels, engaging with key stakeholders within Probation and building relationships with Service Users in a way thats genuine, promotes a sense of trust and is non-judgmental, with particular attention to confidentiality and maintenance of boundaries. Safeguarding awareness: You are supporting complex individuals at a challenging time in their lives and will need to be able to identify any safeguarding risks. IT and Administrative skills: Keeping meticulous records of every interaction to measure client progress and ensure effective interventions. Organisation: You can handle a busy caseload and stay on top of detailed records. Resilience: This role can be challenging, and results may take time, but you are the kind of person who stays committed and sees things through. Whilst we welcome applications from those with lived experience, this role requires an enhanced DBS check and HMPPS EL1 vetting. As we wait for the necessary background checks to be completed, youll have plenty of opportunities to shadow your colleagues, ask questions, and learn the ropes. At Ingeus, weve spent time listening to our employees to build our benefits package; 25 days of annual leave plus bank holidays, with the option to trade for additional leave. EAP Support programme available 24/7, including 6 free counselling sessions. Private medical insurance and life assurance . Up to 2 days of Community Giving (volunteering) each year to support a cause that matters to you. Eyecare vouchers to help with glasses or eye care. Online Shopping discounts Cycle to Work scheme and travel season ticket loan . Long service awards to celebrate your commitment. Salary Finance offering financial education and advice. The opportunity to purchase extra benefits like critical illness cover and dental insurance . We understand that everyones journey is different, and were committed to making our recruitment process as inclusive and accessible as possible. If you require any support or adjustments-whether thats help with the application, interview format, or anything else-were here to listen and work with you to find the best approach. Our goal is to ensure you can showcase your skills and potential in a way that works for you. Please dont hesitate to contact us at to discuss how we can support you If you think you have what it takes, don't delay and apply today - If we receive enough applications, this role may close early. TPBN1_UKTJ

We are seeking an experienced Electrical Project Engineer to join our clients engineering team based in the North East of England. The Electrical Project Engineer will be responsible for the end-to-end delivery of Electrical Building Services and Critical Infrastructure / Data Centre projects, covering power, lighting, and connectivity across essential and non-essential systems. The role blends technical engineering expertise with project management, ensuring projects are delivered safely, on time, and to specification. Key Responsibilities: • Review technical documentation, specifications, and cost estimates., • Manage projects through installation, testing, commissioning, and handover., • Survey, design, size, and specify electrical systems., • Coordinate subcontractors, suppliers, and internal stakeholders., • Ensure compliance with relevant standards, regulations, and client requirements., • Provide formal electrical sign-off where required., • Support energy efficiency and net-zero initiatives across the portfolio., • Maintain high standards of health, safety, and quality. Skills: • Proven experience in Electrical Project Engineering within the Building Services sector., • Experience delivering projects from concept through to completion., • Knowledge of Critical Infrastructure environments is advantageous, including:, • HV Switchgear., • Standby Power Generation., • AC & DC UPS systems., • Battery Energy Storage Systems (BESS)., • Strong technical, organisational, and communication skills. This is an excellent opportunity for an existing Electrical Project Engineer or an experienced Electrical Supervisor working on site who is looking to progress in their career to the next level. Qualifications (Desirable): • HNC/HND or Degree qualification in Electrical Engineering or Building Services or equivalant., • 18th Edition (BS 7671)., • SMSTS / SSSTS., • Experience acting as Authorised or Competent Person (advantageous). What’s on Offer? • Competitive salary - negotiable on experience, • Comprehensive company benefits package, • Career progression and professional development opportunities, • Exposure to high-value, mission-critical projects This role would suit an existing Electrical Project Engineer or an experienced Electrical Supervisor looking to take the next step up in their career. To apply for this position, please click apply above or contact Neil on (phone number removed) to discuss further

Job description Salary £25,000 £50,000 DoE + Uncapped Commission Hi, we're Northern Gas and Power Northern Gas and Power (a subsidiary of Global Procurement Group) is an international energy procurement specialist and is the largest energy consultancy in Europe. We guide businesses of all sizes ranging from SMEs to global organisations in purchasing their energy contracts. We set up comprehensive strategies for organisations to procure their energy contracts; negotiate contracts with energy suppliers; introduce and operate risk management frameworks; collect, check, and analyse invoices; and calculate organisations GHG emissions and carbon footprints. Our consultancy is supported by our unique ClearVUE platform that brings together and visualises information from a global energy portfolio down to the last detail helping our clients work towards their Net Zero goals and ensuring compliance with climate-related legislation. Join our global family, with modern and vibrant offices in the UK, France, Malta, India, and Italy. Be part of a team thats leading the way in energy consultancy and helping businesses make informed decisions about their energy consumption. The opportunity The energy market changes daily meaning that every day is a new day, following from the 2022 energy crisis, businesses need expertise now more than ever so were looking for reliable, determined individuals to support customers and educate them of supply & demand and assist their future renewals. If youre ready to take on a challenging and rewarding role in the energy industry, this is the perfect opportunity for you! Were looking for a self-starter with a winning attitude, who is driven, motivated and consistently meets targets. Youll have a passion for finding new business and building relationships with your clients and have the strategic discipline to grow your portfolio through proactive customer engagement. What exactly will you do? As a Sales Consultant, youll engage various activities such as: Cold calling potential clients and explaining the benefits of using NGPs services and solutions we want someone who isnt afraid to pick up the phone. This is a B2B role (Business to Business) Question their current procurement strategy . Determine the customers current purchasing strategy and find ways to improve it. Tender preparations and supplier negotiations . Once youve generated the lead, you will work effectively with your closer who will be required to prepare tenders to our panel of 87 international energy suppliers and negotiate the best procurement contract for your clients. Manage client relationships. Once you have started to build your client portfolio, you will act as their single point of contact managing their accounts and monitoring your pipeline for renewal or further business opportunities. You must comply with all policies & procedures. You will receive a thorough onboarding process, where we will give you full industry and sales training everything you need to onboard your first client. After this, youll be equipped to develop and manage your own client portfolio, enjoying a great deal of independence in organising your time and work schedule. What were looking for Proven sales experience, in a B2B sales environment Experience working in the Energy Sector (not essential) Excellent telephone manner and communication skills professional and articulate Ability to work under pressure when needed and achieve sales targets Ability to manage your own workload and pipeline Ability to work in a fast-paced, self-directed, professional environment Driven character, enthusiastic and passionate Self-motivated, with a drive and passion for success Whats in it for you? Industry-leading compensation package : Negotiable salary £25,000 £50,000 DoE + Uncapped Commission Salary increases based on performance Rapidly growing user base : Work directly with some of the UKs largest, fastest growing, and most innovative companies Learn from industry-leading experts: We have cultivated some of best talent in the industry, allowing you to supercharge your career progression and learn from the best minds out there Work-life balance: No late finishes, keep your plans with friends and family Career growth: We enjoy promoting from within! Northern Gas and Power are recognised as a Real Living Wage Employer Unrivalled perks (including but not limited to): Additional time off in December (incentivised) Company getaways and retreats abroad! Exclusive discounts on dining at selected restaurants! Cinema society membership Company health plan with Simplyhealth Festival and Event tickets (including Silverstone, Wimbledon, Tomorrowland, Lost & Found, Champions League and many more!!) Diversity in our heritage, inclusion in our future. NGP is a Disability Confident employer and is committed to inclusion and diversity. We welcome applications from people with a disability or long-term health condition. We do our utmost at Northern Gas and Power, part of Global Procurement Group (GPG) to value our People for who they truly are. We want all our colleagues to feel free to be themselves at work. Our People Strategy reflects our vision of an attractive and diverse organisation. Between all our companies, our colleagues make up over 30 nationalities from five countries around the globe. Were building a welcoming workplace where we recognise, respect, and celebrate each others stories. Be part of our story. Be you at NGP. #BeYouAtNGP For more information on how we process your data, please refer to our Candidate Privacy Policy. This can be found on our Careers page INDSALES Job Types: Full-time, Permanent Pay: £25,000.00-£50,000.00 per year Additional pay: Commission pay Benefits: Additional leave Company events Company pension Employee discount Health & wellbeing programme Referral programme Schedule: 8 hour shift Monday to Friday No weekends TPBN1_UKTJ

Job Title: Business Development Manager – Apprenticeships Location: Home Based (With travel to clients as and when required) Salary: £35,000 - £45,000 Overview We are seeking an experienced and results-driven Business Development Manager to grow employer engagement and drive new business across the apprenticeship sector. This role focuses on identifying, developing, and onboarding new employer partners, supporting both levy and non-levy clients to maximise the value of apprenticeships as part of their workforce development strategy. This is a target-driven role. The ideal Business Development Manager is someone with strong sales capability, excellent relationship-building skills, and a solid understanding of the UK apprenticeship landscape. Key Responsibilities – As a Business Development Manager • Proactively identify, target, and secure new employer partnerships across a range of sectors., • Promote a portfolio of apprenticeship programmes, positioning apprenticeships as a strategic workforce solution., • Achieve and exceed monthly and quarterly targets for new starts, employer sign-ups, and revenue., • Develop and manage a robust new business sales pipeline, from initial contact through to onboarding., • Engage with both levy-paying and non-levy employers, providing clear guidance on funding rules and benefits., • Conduct employer needs analysis to identify skills gaps and recommend tailored apprenticeship solutions., • Provide advice on apprenticeship funding, levy transfer opportunities, and compliance requirements., • Maintain accurate CRM records, track activity, and produce regular performance reports., • Represent the organisation at networking events, employer forums, and careers or industry events., • Work closely with internal delivery, compliance, and learner engagement teams to ensure a smooth employer onboarding experience., • Ensure all documentation and processes align with ESFA funding rules and regulatory requirements. Skills and Experience • Proven experience in business development, B2B sales, or employer engagement, ideally within apprenticeships, training, or education., • Strong understanding of the UK apprenticeship system, including levy and non-levy funding., • Demonstrated track record of generating new business and achieving sales targets., • Confident building relationships with senior stakeholders and decision-makers., • Strong negotiation, influencing, and closing skills., • Highly organised with the ability to manage multiple opportunities simultaneously., • Comfortable using CRM systems, Microsoft Office, and digital sales tools., • Self-motivated, target-driven, and commercially focused, with a consultative sales approach. Desirable • Existing employer contacts or networks., • Experience working in a training provider, FE, or skills-based organisation., • Knowledge of ESFA compliance and apprenticeship onboarding processes. Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds

As one of the largest and fastest-growing powered access companies in the UK, AFI-Rentals builds success by nurturing talent and rewarding hard work. If you are looking for a fast-paced and rewarding career, we'd love to hear from you. A unique opportunity for an energetic, forward-thinking individual to join our expanding team at our North East depot. As one of the leading innovators in our sector, we are currently looking to recruit a service co-ordinator within our Powered Access depot. About the RoleWhilst this is initially a temporary position for 12 months, there is potential for it to become a permanent role. The successful applicant will possess the core qualities that we pride ourselves on, such as being customer-focused, a good communicator, being organised, valuing teamwork, being reliable, and having a willingness to learn. If you possess these character traits, then you could be exactly the person we’re looking for. Experience in a rental or a service-related industry may be advantageous but is definitely not essential. Taking machine breakdown enquiries via telephone, email, and our online reporting system and processing them on our hire system. Checking the availability of engineers and allocating the jobs to attend. Coordinating with the engineers to arrange and plan their daily tasks. Dealing with customer queries relating to breakdown call outs and repairs. Dealing with customers professionally and politely at all times, and maximising sales using your product knowledge. Maintaining health and safety standards within the hire office. Communicating effectively with other colleagues and providing a helpful and friendly point of contact for depot enquiries. Benefits 25 days holiday, plus statutory holidays. Inclusion in a profit share scheme. An auto-enrolment pension scheme with employer contributions (from aged 22, but voluntary enrolment can be made before this age. Opt-out available). Death-in-Service benefit of 2 x salary. Healthcare cash plan. MyAFI, a comprehensive employee benefits, rewards, and discount programme. Benefits include Cycle2Work scheme, Aviva private medical insurance, and Holiday Trading, to name a few. Christmas Bonus Payment (Discretionary). Requirements Previous experience in a customer-focused role is a must, as is attention to detail when processing information into systems. A good knowledge of Microsoft packages and computer skills in general. You must be outgoing and enthusiastic. As this is a customer-facing role, excellent communication skills and a friendly approach are a must. Timekeeping and using your initiative will be important aspects of the role, so you should be proficient in these skills. Experience working on a hire desk would be a distinct advantage

ABOUT USWith 30 years of industry expertise, Apogee supports organisations of all sizes and sectors by streamlining their IT needs through a single point of contact. As an independent subsidiary of HP Inc, we have the advantage of being part of one of the world’s leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting diversity and inclusion. Our culture allows you to innovate and develop your career with the support of an expanding corporate and progressive organisation. We are looking for inspiring and pioneering individuals, who want to make a difference in their careers as well as in the world around them. We are proud of all our employees, who are at the heart of what we do. If you become part of our journey, everything is possible, and the opportunities are endless. At Apogee Corporation, we believe that true innovation flourishes when everyone is free to be their authentic selves. As an Equal Opportunity Employer, we are committed to creating an inclusive environment where every unique perspective is valued and celebrated. We draw on the richness of our differences—across age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, and beliefs—because we know that our collective strength lies in our diversity. Here, your individuality drives our shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded “Customer Experience Foundation Membership” showing our commitment to excellent customer service. JOB DETAILSThis role is subject to an Enhanced Disclosure and Barring Service (DBS) check. As the position is exempt from the provisions of the Rehabilitation of Offenders Act 1974, applicants are required to disclose all spent and unspent convictions, cautions, reprimands, and final warnings that are not protected under the Exceptions Order 1975. Any offer of employment will be conditional upon a satisfactory DBS certificate and a risk assessment of any disclosed information. We are committed to fair recruitment and will consider disclosed information on a case-by-case basis, in line with our policy on the recruitment of ex-offenders. As an Onsite Service Engineer, you will be the first point of contact for maintaining and supporting cutting-edge print and IT devices at our client’s site. Your role is critical in ensuring smooth operations, resolving technical issues, and delivering exceptional customer satisfaction. Key Responsibilities: Diagnose and repair devices to ensure minimal downtime. Monitor devices proactively using advanced software. Provide training and guidance to clients, empowering them to maximise productivity. Collaborate with Apogee and client teams to meet service-level agreements. Manage onsite stock of consumables and spare parts effectively. Adhere to health and safety standards, along with security and data integrity protocols.A typical working pattern for this role is Monday to Friday, 08:30 to 17:30, with a one-hour lunch break. This is onsite 5 days per week. SKILLS AND EXPERIENCE REQUIRED Prior experience as an engineer specializing in MFD printers is essential Proven ability to deal with clients in a professional and courteous manner, both remotely and face-to-face Proven ability to understand technical faults and use problem-solving techniques to resolve Experience of Apogee products, processes, and support tools Proven knowledge and experience of basic networking, scanning, and general IT Experience of resolving software issues Ability to follow both verbal and written instructions, and to follow procedures and processes Sense of urgency when required to enable fast working to successfully meet deadlines Ability to work under pressure, handling multiple tasks to ensure timely completion of all aspects of the role Ability to organize workload to ensure maximum output is achieved whilst meeting customer requirements Proven ability to self-motivate and work either as part of an effective team or unsupervised Results-oriented with an excellent record of success Able to logically examine and interpret information from different sources to develop a course of action Flexible approach to work and an ability to embrace change BENEFITS Flexible working options 33 days holiday including bank holidays Holiday purchase scheme Enhanced family friendly benefits (maternity, adoption, paternity and IVF) 2 paid days off per year for voluntary work to support our local communities Staff Reward Scheme Pension scheme Life assurance 4 x salary Sponsorship for professional development and memberships Employee Assistance Programme, including access to a virtual GP and financial wellbeing support Mental health first aider support programme Cycle2work scheme Discounted Gym Membership Eye care voucher scheme Free flu vaccinations Employee social events and recognition activities throughout the year HP Employee discount programmes Mobile phone discounts Apogee Corporation is dedicated to fostering a diverse and inclusive workplace and is proud to be an equal opportunity employer. We welcome applicants from all backgrounds and are open to discussing flexible working arrangements. We actively support work-life balance and encourage candidates to share any flexibility requirements, which we will do our best to accommodate where possible within the needs of the role and the business. If flexibility is important to you, please include this information in the salary section of your application, after stating your salary expectations, so we can discuss it early in the process. If you have a disability or health condition and require any reasonable adjustments during the application or recruitment process, please contact us on

Commercial Motor Underwriting Support – PERMANENT FULL TIME - HYBRID WORKING Are you ready to join an award-winning company that prioritises your well-being and work-life balance? We’re AND-E – one of the fastest-growing insurance companies. And we’re proud of our warm and inclusive culture. We’re building a diverse community, with a unique blend of strengths, to take our business to the next level. We are looking for someone to provide high quality technical and administrative support to the Commercial Motor Underwriters, external Brokers and corporate Insureds, by the timely and accurate completion of policy documentation and other varied administrative tasks throughout the lifetime of each policy. Delivering services in line with service level agreements, providing a solid foundation for the delivery of the Commercial Motor business plan, enabling the Underwriters to focus on the acquisition of new business and the retention of existing business. Acting as a first point of contact for Underwriters, external Brokers and corporate Insureds via various channels including e-mail, inbound and outbound calls. CHALLENGED NOW AND-EXPERT NEXT. Responsibilities: • Ensuring all renewal preparatory work is completed within pre-renewal period., • Policy debiting producing policy documents, certificates and other mandatory documents for all New Business and Renewals., • Making policy and premium adjustments where required, producing new certificates and endorsements/schedules to meet individual client needs., • Assimilating often fragmented and inconsistent data provided by Brokers into a meaningful set of declared changes., • Undertake all aspects of Fleet Credit Control including preparing and reconciling statements, allocation of monies received, ensuring payment plans via direct debit are set up for Commercial Insured and proactively chasing Brokers and insured when any payments are missed., • Maintaining accurate control data and using various channels, where required, to chase up on Renewals that are due., • Complete all associated administration tasks in relation to the timely and accurate processing and recording of all business written in the underwriting area in both a timely and accurate manner to ensure the meeting of business plan objectives and underwriting service standards., • Being available at all times to deal with inbound and outbound calls, emails or messages from the internal underwriting team or external brokers., • Primary point of contact for any insureds who are having trouble, or require help with using the Fleet vehicle MID application., • Ensure the daily Policy extract from CMP is loaded into the MID extranet application in a timely manner each day., • Conduct yourself positively and professionally to present yourself as an ambassador for the company., • You operate within the rules and requirements of the FCA and any other legal, regulatory and risk management frameworks, ensuring all changes, new changes and procedures are implemented, understood, and adhered to. Knowledge, Experience & Qualifications: • Good level of verbal and written communication skills., • Basic telephony skills, • Insurance experience providing technical and administrative support of 1 year+, • Basic Credit Control skills, • A positive approach to providing excellent customer service., • Proactive, use initiative and problem-solving., • Attention to detail and a systematic approach to all tasks given within agreed SLA's., • Actively seeks to develop skills and knowledge, striving to reach maximum potential as an individual and within a team., • Trustworthy and approachable, ensuring confidentiality at all times., • Ability and drive to work towards achieving monthly SLA's and daily/weekly deadlines., • A demonstrable skill / knowledge in each of the following areas is essential: MS Word, Excel and PowerPoint. Why Join Us? We're all about helping you grow, with plenty of support to develop in your current role whilst also creating opportunities to explore new ones and advance your career. We realise that we need to be a good fit for you above all else – so here’s what you can enjoy about AND-E: • Recognised as the Best Large Insurance Employer: We are proud to have been named the Best Large Insurance Employer for 2023 at the prestigious British Insurance Awards., • Unmatched Work-Life Balance., • Competitive Salaries and Benefits Package: We offer competitive salaries that recognise your skills and expertise. We champion choice, flexibility, and balance in both work and home life. Our commitment to diversity, equity, and inclusion ensures everyone feels valued and supported — including embracing neurodiversity and providing the tools needed to thrive. We like to think our benefits package is one of the best, focusing on colleagues’ health, wealth, and lifestyle. We like to think our benefits package is one of the best, focusing on colleagues’ health, wealth, and lifestyle. We offer: • Up to 28 Days annual leave with the option to buy/sell up to 5 days holiday*, • 7.5% Discretionary Annual Bonus*, • Healix Private Medical Insurance Options*, • 3 x Annual Salary Life Assurance*, • A range of health, wellbeing, and financial support benefits, including money back on health expenses, Employee Assistance Programme, Flu Jab voucher, Virtual GP service, and driving lessons* for you and your family., • Additional perks such as a pension advisory service, family-friendly policies, season ticket loan*, cycle scheme*, and financial flexibility through Wagestream*., • Subject to company performance and completion of probation Aioi Nissay Dowa Europe is committed to promoting equal opportunities in employment. Employees and job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics) At AND-E, equal opportunity is more than a policy—it’s a promise. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, pregnancy, race, religion, sexual orientation, or any other protected characteristic. Reasonable adjustments: If you require any adjustments to support you during our recruitment process, please let us know. We’re committed to making the process accessible and are happy to help

We're looking for a 1st Line Engineer to act as the first point of contact for users needing IT support. You'll deliver high‑quality customer service, resolve technical issues remotely, and keep systems and processes running smoothly. What You'll Do Provide fast, friendly support for IT incidents and service requests Resolve the majority of issues at first contact where possible Diagnose problems across hardware, software, networks and Microsoft 365 Log and manage all tickets accurately, keeping users updated throughout Maintain clear technical documentation and contribute to the knowledge base Escalate complex issues when needed and communicate risks or service impacts Work with colleagues and third‑party providers to ensure smooth service delivery Support team development and follow set procedures and security standardsWhat You'll Need Required: Strong problem‑solving skills and a customer‑focused mindset Clear communication skills and the ability to simplify technical concepts Good understanding of operating systems, business applications, printing and networking Experience supporting Microsoft 365 Ability to work efficiently while speaking with customers Willingness to learn, adapt and keep up with changes in technology

Housing Partner (Housing Officer) A place to create moments that matter Salary: £37,412 per annum, pro rata (including car allowance) Location: Tyne & Wear (Gateshead & Durham) with travel around the patch to meet business and customer needs and 1 day a week in the Stockton office Contract Type: Permanent Hours: 35 hours per week, Monday -Friday 9am-5pm. Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. About the role Always motivated to achieve brilliant standards of service, our Housing Partners (Housing Officers) are the first point of contact for our customers. You’ll be a visible presence in your patch, ensuring the effective management and maintenance of tenancies. Moving into a new home is an exciting life experience and your role will have a positive influence on our customer journey from the moment we onboard new tenants. Sometimes things don’t always go to plan, so you’ll also support customers to manage their rent accounts (including taking cases to court as a last resort), manage anti-social behaviour utilising a multi-agency approach as required, resolve customer complaints effectively and use appropriate legal remedies to ensure tenancies are ended efficiently and in line with legal and regulatory requirements when necessary. You’ll develop strong relationships with internal stakeholders and external partners and build strong community bonds to make moments that matter every day. Salary The Housing Partner (Housing Officer) role offers a salary of£36,162 per annum for candidates who fully meet the role requirements. If you're still developing in some areas, we’ll support your growth with a starting salary just 5% or 10% below the spot rate, depending on experience. You’ll also receive an essential user car allowance starting from £1,250 per annum plus milage for travel around your patch - helping you stay mobile while making a difference in your community. About you You’ll need experience in delivering housing management services, plus an understanding of tenancy and neighbourhood management. It would be ideal if you have a CIH Level 3 Certificate in Housing - or you’d be willing to work towards it. You’ll bring a proven track record in managing anti-social behaviour, as well as a strong knowledge of rent collection processes and legal frameworks around income recovery. As you’ll be travelling across our Accent sites and estates, you’ll need a full UK driving license and access to a vehicle. The successful candidate will undergo a DBS check as part of the pre-employment checks. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day’s leave to celebrate your birthday and the option to purchase more - a cash health plan, Health MOT, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. If you have any queries about the role, please email: (url removed) Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may also have experience in the following: Housing Partner, Independent Living Housing Officer, Housing Officer, Supported Housing Officer, Independent Living Coordinator, Scheme Manager, Housing Support Officer, Tenancy Support Officer, Tenancy Management Officer, Sheltered Housing Officer, etc. REF-(Apply online only)

Location: North East Salary: Negotiable Contract Type: Contract (Permanent Considered) - Working pattern: 40 hours per week | Hybrid (60% office based) We’re recruiting on behalf of a specialist rail consultancy for an experienced Rail Project Manager to support the delivery of complex rail enhancement projects across York and the North East. This role can be offered on a permanent basis, and our client will also consider contractors. About the opportunity This is a chance to join a growing, values-led consultancy environment where people are supported to develop and progress. You’ll work collaboratively with a strong team and play a key role in delivering a varied portfolio of high-profile rail schemes. Current projects include major station upgrades, re-signalling, new station buildings and enhancement works, alongside technical and advisory services on major programmes. The role As Rail Project Manager, you’ll help plan, coordinate and deliver multi-disciplinary projects, managing operational railway interfaces and ensuring safe, compliant delivery from start to finish. Key responsibilities Lead the development and delivery of high-value, multi-disciplinary rail projects, managing risks that affect the operational railway. Manage interfaces with internal and external stakeholders, ensuring compliance with governance and assurance requirements. Support compliance with relevant rail legislation and obligations, ensuring project outputs and deliverables are achieved. Interpret client scope and programme requirements, turning these into clear operational interface needs and practical solutions to support timely decision making. Work with CDM and duty holders to ensure compliance with CDM Regulations. Secure and coordinate resources, report progress against milestones, and manage contingency actions when required. Support alignment across organisations on infrastructure change proposals in line with CSM-RA requirements. Track, assess and report on project performance and risk across the full project lifecycle. Capture lessons learned and agree mitigation actions with stakeholders to strengthen project proposals. Build strong stakeholder relationships, manage expectations and advocate for project objectives. Identify clashes or conflicting activities, driving coordinated delivery and efficiency. Support investigations into accidents, incidents and close calls, ensuring learning is shared appropriately. What we’re looking for Essential Degree qualified in Project Management or a related discipline. APM membership (or working towards). PRINCE2 Foundation (or equivalent). Strong knowledge of the operational railway and rail infrastructure. Proven delivery experience in a rail project environment. Understanding of programme controls and commercial requirements. Knowledge of HSE legislation and requirements including CDM and CSM-RA. Experience managing project budgets. Knowledge of rail possessions and isolations. Desirable Experience delivering third-party projects on Network Rail infrastructure. Knowledge of the Network Rail Asset Protection Process. Full project lifecycle delivery experience. Consultancy background (1–2 years within a project management consultancy setting). What’s on offer Competitive rates or salary (dependent on experience) Hybrid working (60% office based) and flexibility where possible Strong benefits package including annual leave entitlement, private medical cover, healthcare cash plan, bonus and volunteering days Clear development pathways and support for professional qualifications Inclusive, people-first culture with a recruitment process that focuses on more than just a CV Interested? Apply via this advert or contact us for a confidential conversation. We’ll share full details (including the employer) with suitable candidates at the appropriate stage

JOB DESCRIPTION Are you an experienced croupier looking for a new opportunity? Are you an expert in dealing popular casino games like roulette and blackjack? We are currently looking for an experienced croupier to join our team. We have part-time and full-time opportunities available. You will be responsible for ensuring full compliance with company procedures as well as relevant legislation. You are at the heart of our business and our success is shaped by our people; you will be responsible for delivering the highest standards of customer service in your area. Key skills and responsibilities include: Inspect and deal all games within the casino, ensuring table security is to the highest standard possible. Carry out all gaming operations, including table administration, opening and closing procedures and soft count operations. Ensure that game commentary is clear and company procedures are adhered to. Explaining the rules of games to customers, as well as other club facilities. Excellent customer service skills. Acknowledgement and understanding of customers' needs. An efficient team player. Personal Functional License (PFL) required. Being flexible and able to work a variety of shifts including night shifts and weekends. Please note applicants must be over the age of 18 and have the right to work in the UK. In return for your commitment, we offer an excellent salary, development opportunities and a wide range of employee benefits - read more details below. WHAT WE OFFER As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including: Company funded benefits Private GP helpline. Discount portal for popular retailers, restaurants, leisure and more. Pension scheme. Life assurance. Employee assistance programme " A confidential helpline providing 24/7 advice and counselling whatever the issue. 20% discounted gym membership. Mental health support. Family-friendly and wellbeing policies. Flexible benefits* " designed for employees to choose the best package for their personal needs. Health Cash Plan (level 1 is company funded). Critical illness cover. Dental insurance. Travel insurance. Health Screening. Rewards, recognition, development, and events Career development opportunities. Genting Academy " online learning portal. Long service awards. Staff social fund. Annual company Christmas present. A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament. Tips *Subject to eligibility. OUR BUSINESS Genting Casinos is one of the UK's most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience. As an inclusive and diverse employer, we celebrate individuality and value the contribution that each person brings to our workplace. We continue to gain an understanding of the needs and requirements of our customers, colleagues and prospects and actively embrace and accommodate these. If you require any support in relation to your interview, such as guidance, advice or any adjustments, please contact us. TPBN1_UKTJ

Location: EE Truro contact centre, Calnick street, TR1 2JQ.

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Contact Centre Manager page is loaded## Contact Centre Managerlocations: Chandlers Ford, UKtime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 20, 2026 (30 days left to apply)job requisition id: JR100755Contact Centre ManagerRole: Contact Centre Manager *

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