Continuous improvement manager jobs in United Kingdom - Page 3

Job description Proactive Facilties Management is a dynamic and innovative company, committed to delivering exceptional service across all our operations. We are looking for a motivated and experienced Sales and Admin Executive to join our team and drive our sales and administrative functions to new heights. You will be part of a growing and diverse team, having many opportunities for career progression. Our staff are at the heart of what we do, we work hard to create an inclusive, mutually rewarding, and enjoyable working environment that operates fairly, safely, and respectfully. The core function of your role will be to provide support for the following: Role Overview: As a Sales and Admin, your primary role will be to support and lead our sales and administrative teams to ensure seamless operations. You will work closely with various departments, including marketing, operations, and accounts, to streamline processes and enhance overall business performance. This role is integral to maintaining our high standards of customer service and operational efficiency. Key Responsibilities: Sales Leadership: Lead, manage, and inspire the sales team to achieve and exceed sales targets. Develop and execute effective sales strategies to drive revenue growth. Monitor team performance and provide coaching and mentoring to ensure continuous improvement. Client Relationship Management: Build and maintain strong, long-term relationships with key clients. Ensure high levels of customer satisfaction through proactive communication and problem-solving. Identify opportunities for upselling and cross-selling to maximize revenue. Administrative Oversight: Oversee all administrative functions, ensuring they are efficient and support business objectives. Manage office operations, including scheduling, resource allocation, and team logistics. Ensure compliance with company policies and procedures across all administrative activities. Process Improvement: Continuously assess and improve sales and administrative processes to enhance efficiency. Implement best practices to drive operational excellence and streamline workflows. Reporting and Analysis: Prepare regular reports on sales performance, administrative efficiency, and other key metrics. Analyse data to identify trends, opportunities, and areas for improvement. Provide insights and recommendations to senior management based on analysis. Team Development: Recruit, train, and develop high-performing teams in both sales and administration. Foster a positive work environment that encourages teamwork, innovation, and professional growth. Manage team logistics using GPS software and ensure effective communication and coordination. Collaboration: Work closely with marketing, finance, and operations departments to align strategies and ensure cohesive execution. Coordinate with various stakeholders to manage bookings, quotations, and customer communications through our CRM system. Respond to customer inquiries, manage complaints, and handle essential administrative functions, including user maintenance, reports, and dashboards. Job role is not limited to the above* - - REQUIREMENTS - - Experience of working in the cleaning industry will be highly advantageous. You will need good secretarial skills, sales, admin, diary management experience, basic IT skills, excellent written and communication skills, an ability to work closely with other departments and to be able to work under pressure at times. Some basic finance or bookkeeping experience could also potentially be an advantage. Ability to communicate effectively with customers, clients, and staff Excellent written and verbal communication skills Ability to work well under pressure Ability to achieve performance criteria Positive and flexible approach to learning in role Self-motivated Sense of own initiative Ability to work effectively as part of a team Previous experience in the cleaning industry will be highly advantageous. Training and career progression will be provided, where required

Job Title: Commercial Sales Manager - £35 - £40k (DOE) Location: Ferndown Due to continued growth and success, a fantastic opportunity has arisen for a Commercial Sales Manager based on-site in Ferndown. This would suit someone with current or previous business development or strong sales executive experience looking for that next step in their career. This is a great opportunity to join a small and fast-growing business, where you will be provided with full training and the opportunity to grow within the business. If you enjoy dealing with people, sales, and managing a team, then this is for you! Our client, a specialist supplier and installer of alarm activated fire door closer's, providing service nationwide to the Residential Care, Social Housing and Retirement Living sectors. The company offers professional and independent advice on the wide range of products available in the market along with our own unique and exclusive solutions. What we are looking for: Dynamic, self-motivated with a professional and strong work ethic Strong in sales and prospecting Comfortable in managing and leading a team Strong management skills Ability to multitask and prioritise workload effectively. Highly organised, focused and adaptable to business requirements Strong communication and interpersonal skills Ability to work independently and on own initiative Liaising with both suppliers and clients on orders and expecting time of delivery Proficient in Excel, Word and Outlook with experience of CRM database Responsibilities: · Assisting the owner with day-to-day running of the business · Assisting the owner with recruitment of a new team · Manage branch staff and ensure team productivity and efficiency · Develop and implement strategies to achieve branch targets and objectives · Source and prospect new business opportunities · Monitor sales performance and provide guidance to improve results · Maintaining strong customer and supplier relationships · Deal with inbound enquiries, generating quotations, placing orders and sales · Site visits, probing into client’s needs and requirements and a consultative selling approach · Developing and managing relations with existing customers and prospects · General office management · Any other duties required by the business Our client’s products are not particularly technical, however ongoing training is provided including some initial customer site visits. What’s in it for you? · Competitive basic salary (DOE) · Performance bonus (To be discussed) · Workplace pension · Private Medical Insurance (opt out after probation) · 28 days holiday Hours: Monday – Friday 08:30 - 5:00 pm Apply today! Please note: Only candidates that have full right to work (RTW) in the UK will be considered for this role. COWELL RECRUITMENT is an equal opportunities recruiter. E&OE. Job Type: Full-time Pay: £35,000.00-£40,000.00 per year

Customer Service Administrator The main responsibilities of a Customer Service Administrator include managing and coordinating customer service-related work. Here are some common duties: In terms of customer service management Oversee the daily operations of the customer service team to ensure that customers' inquiries, complaints and problems are dealt with promptly and efficiently. Develop and optimize customer service processes and standards to improve service quality and customer satisfaction. Analyse customer service data such as customer feedback, complaint rates, resolution times etc. to identify problem areas and formulate improvement measures. In terms of team management Recruit, train and evaluate customer service staff to improve the overall quality and service level of the team. Allocate work tasks and reasonably arrange the workload of customer service personnel to ensure the continuity of service. Motivate team members, create a positive working atmosphere, and improve employees' work enthusiasm and loyalty.

Job Overview: We are seeking a highly skilled DevOps Engineer to join our team. The successful candidates will play a pivotal role in streamlining development, deployment, and monitoring processes. You will be responsible for designing, building, and maintaining Continuous Integration/Continuous Deployment (CI/CD) pipelines, ensuring the stability and scalability of our infrastructure, and implementing best practices in automation. As a DevOps Engineer, you will work closely with software development and IT operations teams to ensure smooth and efficient operations across various cloud environments. Key Responsibilities: CI/CD Pipeline Management: Design, implement, and maintain CI/CD pipelines to streamline development and deployment processes. Automate build, test, and deployment workflows to ensure rapid and reliable software delivery. Troubleshoot and optimize existing pipelines for performance and scalability. Cloud Infrastructure Management: Manage cloud infrastructure across AWS, Azure, and GCP to ensure availability, scalability, and security. Implement infrastructure as code (IaC) using tools like Terraform, CloudFormation, or ARM templates. Monitor cloud resources and optimize for cost, performance, and reliability. Containerization and Orchestration: Develop, deploy, and manage containerized applications using Docker. Implement and manage Kubernetes clusters for orchestration of containers. Optimize container environments for scalability and performance. Automation and Scripting: Develop automation scripts for server provisioning, application deployment, and configuration management using tools such as Ansible, Chef, or Puppet. Implement automated monitoring, alerting, and reporting systems to track the performance and health of applications and infrastructure. Site Reliability Engineering (SRE): Ensure the reliability and availability of services through proactive monitoring, troubleshooting, and incident response. Establish SLAs, SLIs, and SLOs for critical services and drive initiatives to improve system reliability. Conduct root cause analysis on incidents and outages, implementing fixes and preventive measures. Collaboration and Communication: Work closely with development, QA, and operations teams to align on software releases and infrastructure needs. Ensure knowledge sharing and best practices within the team to foster a collaborative DevOps culture. Required/Preferred Skills: CI/CD Tools: Jenkins, GitLab CI, CircleCI, Travis CI, or similar. Cloud Platforms: AWS, Azure, GCP with expertise in managing multi-cloud environments. Containerization: Docker, Kubernetes, Helm. Automation Tools: Ansible, Chef, Puppet, or similar. Infrastructure as Code: Terraform, CloudFormation, or ARM templates. Monitoring & Logging: Prometheus, Grafana, ELK Stack (Elasticsearch, Logstash, Kibana), Datadog. Version Control: Git, GitHub, GitLab. Scripting Languages: Python, Bash, PowerShell, or equivalent. Operating Systems: Proficiency in Linux and Windows server environments. Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience). 3+ years of hands-on experience in DevOps, cloud infrastructure, and automation. Strong understanding of networking, security best practices, and system architecture. Certification in AWS, Azure, or GCP (preferred but not mandatory). Key Attributes: Problem-solving mindset with strong analytical skills. Ability to work in a fast-paced, collaborative team environment. Excellent communication and organizational skills. Passion for continuous learning and staying updated with the latest technologies.

We are seeking passionate and experienced individuals to join our culinary team. We are looking for a talented Lebanese Cuisine Chef and a Chef Assistant who are skilled in preparing authentic Lebanese dishes with a modern touch. If you have a deep appreciation for Lebanese flavors and culinary traditions, we would love to hear from you! Key Responsibilities: Prepare and cook a variety of traditional Lebanese dishes, including but not limited to mezze, grills, shawarma, and desserts. Create daily specials and develop seasonal menus that highlight Lebanese ingredients and culinary techniques. Ensure high-quality food presentation and taste in every dish served. Maintain inventory and order supplies to ensure a well-stocked kitchen. Manage kitchen operations, including food preparation, cooking, and plating, while maintaining a clean and organized workspace. Supervise and train kitchen staff, ensuring adherence to hygiene, safety, and quality standards. Collaborate with management to continuously improve the menu and customer experience. Qualifications: Proven experience as a Lebanese Cuisine Chef in a restaurant or catering setting. Expertise in Lebanese cooking techniques and a deep understanding of Lebanese spices and ingredients. Ability to work in a fast-paced environment and manage kitchen staff effectively. Strong attention to detail and a passion for delivering high-quality dishes. Food safety certification is preferred.