Continuous improvement manager jobs in United Kingdom - Page 2

Job Role: Children’s Home Registered Manager Location: London (NW1 – Existing Home Reopening) Salary: £52,000 basic, with potential earnings up to £58,600 including bonuses Contract: Permanent, full-time Hours: 40 hours per week (flexible rota including evenings, weekends and occasional nights) Role Overview We are recruiting an experienced and resilient Children’s Home Registered Manager to lead a 3-bed EBD children’s home in London, supporting young people aged 11–17. This is an excellent opportunity for either an established Registered Manager or a strong Deputy Manager ready for progression, with a proven leadership track record within children’s residential services. As Children’s Home Registered Manager, you will hold full responsibility for the day-to-day operation of the home, including care quality, safeguarding, compliance and staff leadership. You will lead from the front, embedding a strong, child-centred culture while ensuring the service consistently meets regulatory standards and delivers positive outcomes for young people. Key Responsibilities Leadership & Home Management • Act as the appointed Children’s Home Registered Manager for the service, • Hold full operational and strategic responsibility for the home, • Ensure staffing levels, rotas and on-call arrangements meet the needs of the children, • Maintain full compliance with Children’s Homes Regulations and Ofsted requirements, • Ensure high-quality, child-focused care is delivered consistently, • Promote a safe, structured and nurturing living environment, • Safeguard and promote the welfare of all children and young people, • Ensure care plans are implemented effectively and reviewed regularly, • Recruit, manage, supervise and develop the residential staff team, • Deliver effective supervision, appraisals and performance management, • Promote strong practice, accountability and consistency across the team, • Manage conduct, disciplinary and capability matters where required, • Maintain accurate records, reports and audits in line with regulatory requirements, • Ensure safeguarding procedures and risk management processes are embedded, • Manage budgets and resources efficiently, • Drive continuous improvement and quality across the service Essential Criteria • Experience working within Children’s Residential Homes, • Minimum 2–3 years’ experience in a senior role (Deputy Manager or above), • Proven leadership experience managing staff teams within residential childcare, • Strong working knowledge of:, • Children’s Homes Regulations, • Ofsted frameworks and expectations, • Safeguarding and statutory guidance, • Level 3 Diploma in Residential Childcare (or equivalent), • Hold or be working towards Level 5 Diploma in Leadership and Management, • Evidence of contributing to Good or Outstanding Ofsted outcomes, • Excellent written and verbal communication skills, • Ability to take full responsibility for rota planning and staffing cover, • Commutable distance to the home, • Willingness to travel for interviews and managers’ meetings, • Any disciplinaries or failed fit person decisions must be declared Desirable Criteria • Experience as a Registered Manager within an EBD setting, • Strong Deputy Manager looking to step into a Registered Manager role, • Consistent inspection history rated Good or Outstanding Salary & Benefits • £52,000 basic salary, rising to £58,600 with bonuses, • Ofsted bonuses:, • £3,000 for Outstanding, • £1,500 for Good, • Occupancy bonus: £300 per month at full occupancy, • Car allowance: £3,000 per annum or company car (£5,400 value), • Annual leave: 32 days including Bank Holidays, • Increasing by one additional day per year for the first 3 years, • Workplace pension scheme, • Mobile phone provided, • Local parking permit, • On-call included within salary and shared appropriately Additional Information • Ofsted rating currently N/A (home reopening), • Six-month probationary period, • Three months’ notice period (outside of disciplinary matters), • Role subject to statutory checks and Ofsted approval

Portfolio Manager • £63,409 per annum + public sector pension and other benefits Day-to-Day of the Role: • Own and manage portfolio governance processes across multiple workstreams and programmes., • Develop and maintain integrated portfolio plans that align with strategic objectives., • Oversee RAID management, financial tracking, and reporting for portfolio health and performance., • Produce executive-level dashboards and reporting packs for senior leadership and governance boards., • Ensure compliance with corporate standards, regulatory requirements, and audit readiness., • Support resource forecasting, prioritisation, and capacity planning across projects., • Drive continuous improvement in PMO processes, tools, and reporting frameworks., • Proven experience in Portfolio Management or PMO leadership within BAU and transformation programmes., • Strong knowledge of governance frameworks, risk management, and financial controls., • Proficiency in portfolio and project management tools (e.g., MS Project, Jira, Planview, Power BI)., • Excellent communication and stakeholder management skills, with the ability to influence at all levels., • Experience working in complex, multi-vendor environments., • Skilled in facilitating workshops and governance meetings, driving alignment and decision-making., • Ability to plan and manage resources, ensuring optimal allocation across projects and programmes., • Competence in RAID management, change control, and configuration management., • Experience in financial, commercial, and licence management., • Strong capability in integrated planning, dependency management, and prioritisation., • Knowledge of regulatory compliance and audit readiness within portfolio governance. 27 days of annual leave (rising to 33 in 5 years), 20%+ pension contributions + others. In the first instance, please submit your CV.

Section Manager – Foundation Learning (SEND) Salary: £47,939 – £52,165 per annum (including London weighting)Hours: 36 hours per week, full yearLocation: North LondonContract: Permanent About the Role We are seeking an experienced and inspiring Section Manager - Foundation Learning (SEND) to lead curriculum delivery and staff within a specialist Foundation Learning provision. This is a key leadership role, combining strategic curriculum management with a hands-on teaching commitment, supporting learners with a wide range of learning difficulties and disabilities, including SLD, PMLD and SEND pathways up to Entry and Level 1. You will play a central role in ensuring high-quality provision, excellent learner outcomes, and a fully inclusive learning environment, while contributing to the continued development of SEND and supported employability programmes, including Supported Internships. Key Responsibilities • Lead, manage and develop Foundation Learning programmes, ensuring outstanding teaching, learning and assessment, • Teach across Foundation Learning provision (up to 17 hours per week during term time), • Manage and support teaching, support and agency staff, acting as a role model for inclusive practice, • Oversee curriculum planning, schemes of work, assessment schedules and awarding body requirements, • Drive recruitment, retention, achievement and progression of SEND learners, • Ensure implementation of employability, enrichment, SEND, Skills for Life and careers strategies, • Monitor quality, performance data and targets, leading on continuous improvement, • Support annual reviews for SEN learners and liaise with families, professionals and external agencies, • Contribute to business, curriculum development and resource planning You will be a passionate SEND professional with strong leadership experience and a commitment to inclusive education. You will bring: Essential • Degree-level qualification, • Level 5 teaching qualification recognised in the FE sector (e.g. PGCE, DET or equivalent), • SENCO or Level 5+ SEND qualification, • Proven experience teaching learners with SEND (minimum three years), • Strong knowledge of SEND Code of Practice and current FE SEND provision, • Experience of Functional Skills and RARPA, • Curriculum leadership or coordination experience, • Team leadership and staff management experience, • Excellent communication, organisational and interpersonal skills, • Management qualification, • Experience of Supported Internships and employability pathways for SEND learners

Job Title: Service Manager Location: South London Package: £33,000 - £36,000, Full Time, Permanent, Flexibility Are you a passionate leader in the social care sector and working for a charity? Do you have a commitment to empowering adults with complex needs? If so, we want to hear from you! Join our client as a Service Manager and make a real difference in people's lives! What You'll Be Doing: • Lead and manage adult social care services, ensuring high-quality, person-centred support., • Implement and monitor plans that promote independence and wellbeing., • Drive continuous improvement through innovation and reflective practice., • Ensure compliance with regulatory standards and prepare services for inspection readiness., • Foster a positive, inclusive culture while developing a high-performing team. What You Bring to the Table: • Proven experience in managing adult social care services, particularly with autism or complex needs., • Strong knowledge of regulatory frameworks, safeguarding, and person-centred approaches., • Exceptional leadership, people management, and budget management skills., • Excellent communication, organisational, and problem-solving abilities., • A commitment to equity, inclusion, and continuous improvement. Why Join Our Client? • Competitive salary and a range of company benefits., • Opportunities for career advancement, including leadership development programs., • Flexibility in your schedule to meet service needs., • A chance to work collaboratively with families, advocates, and health professionals. Perks Include: • Access to professional qualifications (Level 5 Diploma in Leadership)., • Involvement in strategic projects shaping the future of services., • A supportive and dynamic work environment. Your Impact:As a Service Manager, you will empower individuals to live fulfilling lives. Your leadership will ensure services achieve "Good" ratings and improve quality outcomes. Join our client in creating a society that works for autistic people! Ready to Make a Difference?If you're enthusiastic about leading change in social care, we encourage you to apply today! Help them champion person-centred services and advocate for those they support! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Cyber Security Operations Manager London based with regular travel to Bournemouth | Hybrid working (2 days in office / 3 from home) We are supporting a global insurance business with the appointment of a Cyber Security Operations Manager into a highly visible leadership role. The focus is on operational leadership, stakeholder management and acting as the face of the Cyber Security Operations function internally. You’ll lead a team covering vulnerability management, EDR, incident response, phishing, monitoring and wider security operations activity, while partnering closely with senior stakeholders across the business and global technology teams. The environment is fast paced and high pressure, so they are looking for someone already operating at this level who can bring structure, maturity and strong people leadership across a mixed-experience team. A key part of the role is the consultative element, being able to translate technical security activity into clear business risk, operational metrics and meaningful updates for senior leadership. There is also a broader transformation programme underway, including a move from AWS and on-prem into GCP, alongside exposure to global security operations across more than 40 countries. Key experience required: • Proven Cyber Security Operations leadership experience, • Strong people management capability, • Experience operating within complex enterprise environments, • Ability to manage senior stakeholders and communicate effectively across technical and non-technical audiences, • Strong operational risk and incident management understanding, • Initial screening call, • Formal interview

Senior Engineering Manager Up to £110,000 base salary + bonus and benefits I am seeking an experienced Senior Engineering Manager to lead the delivery and evolution of a modern, cloud-based data platform within a large, global organisation delivering complex projects globally. Sitting within a global Data & AI function, this role is central to ensuring engineering teams and delivery partners consistently deliver high-quality, reliable solutions that support operational excellence and long-term strategic outcomes across multiple international regions. This opportunity is ideal for someone who blends strong engineering leadership with broad technical understanding across Microsoft Fabric, Databricks, Power Platform and Azure. Alongside leading global teams, you will establish clear engineering standards, embed effective delivery practices and ensure the organisation's data platforms are built for long-term scalability and operational support. You will play a senior leadership role within the wider data and technology function, developing engineering leaders, strengthening internal capability and ensuring all engineering activity meets agreed quality and governance standards. Responsibilities • Lead and develop data engineering, Power Platform and SharePoint engineering teams, • Set, maintain and enforce engineering standards across Microsoft Fabric, Databricks, Azure, Power Apps, Power Automate and Azure DevOps, • Partner closely with Digital Transformation, IT, Product and Project teams to align priorities and remove delivery blockers, • Oversee vendor-led engineering delivery, ensuring quality, consistency, compliance and value for money, • Develop engineering capability through coaching, mentoring and structured performance feedback, • Extensive experience leading multi-disciplinary teams, • Strong technical knowledge across Microsoft Fabric, Databricks, Azure, Power Apps, Power Automate, SharePoint and Azure DevOps, • Proven experience operating within multi-vendor delivery models, • Experience developing engineering functions and scaling high-performing teams, • Base salary up to £110,000 with discretionary annual bonus, • 8% employer pension contribution, • 25 days annual leave plus holiday purchase options, • Private medical cover, employee assistance programme and virtual GP service, • Competitive parental leave, • Flexible benefits including season ticket loans, gym discounts and cycle-to-work scheme Tenth Revolution Group are the go-to recruiter for Data & AI roles in the UK, offering more opportunities nationwide than any other recruitment agency. We are proud sponsors of SQLBits, Power Platform World Tour, and the London Fabric User Group.

Senior Programme & Bid Manager Competitive Salary + Bonus + Progression + Leadership Role + Excellent Company Benefits Enfield, North London (Commutable from: Enfield, Barnet, Tottenham, Walthamstow, Cheshunt, Harlow, Watford, Stevenage, North London) Are you a Programme Manager, Bid Manager or Senior Project Leader looking to step into a high-impact leadership role within an innovative engineering and technology business, where you can shape major projects, lead high-value bids and influence business growth? On offer is an excellent opportunity to join a well-established market-leading organisation, taking ownership of a portfolio of complex programmes and bids while leading a high-performing team across project delivery, commercial strategy and customer engagement. This company are a highly respected business delivering advanced engineering technology solutions to customers worldwide. They are known for innovation, long-term stability and investing in their people, making this a fantastic opportunity to join during an exciting period of growth. In this senior role, you will lead Programme Managers and Bid Managers, oversee live projects and new opportunities, manage governance, cost, risk and resource planning, and ensure successful delivery from bid stage through to completion. You will also work closely with senior leadership, customers and key stakeholders. This role would suit an experienced Programme Manager, Bid Manager, Head of Projects or Senior Project Manager from engineering, defence, aerospace, marine or complex manufacturing environments looking to take the next step in their career at a leading international business. The Role: • Lead a portfolio of complex programmes and bids, • Manage and develop Programme Managers / Bid teams, • Oversee governance, cost, risk, scheduling and delivery performance, • Present reports and updates to senior leadership, • Proven leadership experience in programme / bid / project management, • Background in engineering, defence, manufacturing or similar sectors Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Arcas Technology is partnered with a respected professional services organisation that is continuing to modernise and strengthen its technology estate. We’re looking for an Infrastructure Engineer who wants genuine ownership, meaningful project involvement, and the opportunity to influence how a business delivers secure, reliable and modern IT services. What you’ll be involved in • Supporting and enhancing a mixed on-prem and cloud environment (M365, Azure, VMware), • Delivering infrastructure projects across cloud, security, networking and automation, • Acting as an escalation point for complex technical issues, • Improving stability, performance and security across the estate, • Working closely with the IT Manager/Head of IT on roadmap and continuous improvement initiatives What we’re looking for • Strong experience across Microsoft 365, Azure AD/Entra and Intune, • Solid grounding in Windows Server, virtualisation and networking, • Exposure to security tooling, monitoring, backups and DR, • Someone who enjoys working closely with the business and supporting professional users, • A proactive engineer who wants to grow into broader responsibility If you’re looking for a role where you can make a visible impact within a professional, well-structured environment, we’d love to hear from you. Apply now or reach out to Arcas Technology for a confidential conversation.

A leading global financial services institution is seeking an experienced Technical Infrastructure Project Manager (Network/ Datacentre/ Cloud) to own and lead the local technology function and partner closely with regional and global teams. You will design, operate, and secure highly available network and infrastructure services in a regulated environment, with exposure to modern cloud platforms. This is a technical Infrastructure Project Manager role covering delivering and supporting networking, security, servers, and core infrastructure services, with real ownership and influence over technology direction and delivery. What you'll do: • Infrastructure Delivery & Support: Oversee servers, network infrastructure, storage, and datacentre operations, including office moves/adds/changes and ongoing BAU support., • Strategic Capacity Planning: Conduct capacity analysis and provide recommendations aligned to current and future business needs., • Technical Leadership: Provide hands-on guidance across networking, security, and 3rd-party connectivity to business partners., • Team Leadership: Lead the local infrastructure team across project delivery and operational support., • Project Management: Deliver complex, multi-domain infrastructure projects end-to-end (design through go-live)., • Vendor & Partner Management: Manage relationships with hardware vendors, telcos, and community-of-interest network providers; support financial extranet connectivity., • Budget Ownership: Manage infrastructure budgets, project forecasting, and cost optimisation., • Bachelor's degree in Computer Science, IT, or related field., • 7+ year's experience in IT infrastructure spanning servers, storage, networking, datacentres, vendor management, and project delivery., • Strong enterprise networking and security expertise, including Layer 2/3 protocols, OSPF, BGP, DMVPN, and routing/switching best practices., • Solid understanding of TCP/IP, complex NAT configurations, and cross-organisation connectivity., • Hands-on experience with security platforms such as Cisco Firepower and Fortinet FortiGate., • Proven troubleshooting capability across complex network and hardware environments., • Experience in datacentre migrations, decommissioning, and cloud migration (AWS) is highly advantageous., • Strong project and team leadership skills, with the ability to perform under pressure., • Excellent stakeholder management skills, able to translate technical concepts into clear business language.

Job Title: Operational Service Manager - SEND Assessment & Placement Location: HaveringContract Type: Temporary Rate: £450 umbrella day rate - with slight room for negotiation Are you passionate about making a difference in the lives of children and young people with Special Educational Needs and Disabilities (SEND)? Join our client's dynamic team as an Operational Service Manager for SEND Assessment & Placement! About the Role: As the Operational Service Manager, you will play a crucial role in overseeing the day-to-day operations of the statutory EHCP process. You will lead a dedicated team, ensuring that children and young people are placed in suitable settings that promote their development. Key Responsibilities: • Manage the EHCP process from assessment to placement, ensuring adherence to statutory guidelines., • Supervise Team Leads and Case Officers, fostering a collaborative environment., • Lead weekly SEND resource panels, ensuring high-quality decision-making., • Drive continuous improvement in service delivery and stakeholder satisfaction., • A recognised qualification in education or law, or equivalent experience in statutory SEND processes., • Proven leadership experience in a service with tight deadlines., • Excellent communication and interpersonal skills., • Be part of a forward-thinking organisation that values collaboration, innovation, and inclusivity., • Enjoy the opportunity to make a tangible impact in the community. Application Deadline: [Insert Deadline]To Apply: [Insert Application Instructions] Embrace the challenge and be the change! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Senior Occupational Therapist / Physiotherapist £36.00 per hour | London Borough of Hackney Hackney is transforming the way we deliver Occupational Therapy - we need passionate, experienced practitioners to help drive that change. If you're a Senior OT or Senior Physiotherapist who thrives in a fast-paced environment, is committed to high-quality practice, and wants to make an immediate impact for residents, this is the perfect opportunity. Why We Need You Hackney's Therapy service is facing unprecedented demand. We are expanding our team to increase capacity, reduce delays, and deliver timely, strengths-based and person-centred practice across adult services. Be Part of Hackney's Reablement Expansion The long-term goal? A Reablement First approach where reablement is considered for most adults requiring support. You will help embed this vision as our service grows and expands community-based referrals, working collaboratively across Occupational Therapy, Physiotherapy and multidisciplinary teams. About the Role As a Senior Practitioner Occupational Therapist or Senior Physiotherapist, you will play a pivotal role in strengthening our service. You will: • Hold and manage a small caseload of complex and challenging cases, • Provide clinical leadership, mentoring and supervision to therapists, apprentices and students, • Lead high-quality, analytical assessments and evidence-based interventions, • Drive professional standards, innovation and continuous improvement in practice, • Represent therapy services within multi-agency forums and contribute to strategic development, • Oversee safeguarding investigations as a Safeguarding Adults Manager, • Ensure compliance with the Care Act 2014, MCA, safeguarding guidance and local frameworks, • Champion strengths-based, personalised, independence-focused practice We would love to hear from you if you have: • 3+ years' post-qualification experience as an Occupational Therapist or Physiotherapist in Adult Services, • Strong knowledge of the Care Act, MCA, safeguarding and reablement practice, • Experience supporting and developing others through mentoring, supervision or shadowing, • Confidence managing complex cases and clinical risk, • Strong communication, decision-making and leadership skills, • HCPC registration, • A supportive, forward-thinking team with strong leadership, • Opportunities to develop reablement pathways and influence service design, • A chance to make immediate, meaningful impact for residents To Apply Get in touch with QSW Talent PartnerJordan Peat - Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.

A fantastic opportunity has emerged for an Allocations Team Manager to join one of Adecco's key local government clients in a temporary assignment, initially for six months. Paying up to £350 a day (Umbrella), this is a full time role (37 hours each week, Monday to Friday), and requires office attendance two days each week. Your role will include: • Working collaboratively across teams within Housing Options, the directorate, council and with partners delivering seamless end to end outcomes for residents. Managing a team of allocators and assessors responsible for maintaining the housing register and ensuring assessments are in line with Part VI of the Housing Act 1996 and the Council's housing allocations scheme. Ensuring the timely allocation of social housing through choice based lettings. • Management of the nominations relationship with registered providers., • Managing the Housing Register function, in line with the council's policy., • Managing the allocation of council housing and nominations to Registered Providers, maximising the council's usage of social housing and ensuring customers receive appropriate advice and support on their housing issues both in relation to housing allocations and in enabling access to appropriate housing solutions including homelessness prevention., • Ensuring nominations agreements with registered providers are reviewed on a regular basis, to ensure that they are up to date and relevant. In addition, you will establish effective monitoring arrangements to maximise the number of nominations available., • Ensuring the Allocations strategy is regularly reviewed, and the lettings plan is updated. You will review monthly and annual figures in accordance with the lettings plan projections, ensuring the council meets set targets., • Managing the overcrowding and under occupation related projects to ensure effective usage and throughput freeing up larger units., • Developing, implementing and reviewing service delivery to optimise service delivery, ensuring compliance with housing legislation, local and national housing allocation policies, best practices etc., • Collaborating with internal departments, government agencies, non-profits and community groups to build strong relationships, enhance service delivery and ensure housing needs are understood and addressed., • Contributing to the development of strategies to prevent and reduce homelessness within the borough., • Contributing and leading as directed in ensuring that service policies, procedures, and processes are continuously developed to reflect legislative and regulatory changes, guidance, and best practices, with a strong emphasis on adhering to legislation affecting the service, and ensure all working practices are compliant and efficient., • Contributing to a culture of continuous improvement and innovation by supporting the development of and implementation of service improvements, service planning, including clearly communicating goals and expectations to enhance service delivery, processes, and outcomes, ensuring alignment with the organisation's and directorate's overall objectives, industry trends and best practice., • Being responsible for managing and motivating the workforce, ensuring effective team management, professional development, and fostering a positive and productive work environment in line the council's employment policies, procedures and practices., • Ensuring that regular 1-2-1s, team meetings and individual annual reviews are undertaken supported by a clear individual and team plans., • Leading and managing assigned projects., • Delivery of statutory and local performance reporting to agreed timescales and quality standards, • Reduction of costs in the service., • Timely identification and notification of applicants to properties, • Significant experience in housing or related fields, with a proven track record in homelessness services., • In-depth knowledge of housing legislation, including the Homelessness Reduction Act 2017., • Excellent communication and stakeholder engagement abilities., • Strong understanding of local and national housing policies, strategies, and best practices related to homelessness and how it influences service delivery., • Experience of leading, managing, and motivating a team, ensuring high performance., • Educated to degree level or NVQ Level 4 or 5, or equivalent work experience., • A Level 4 or 5 Certificate or Diploma in Housing, or a foundation degree from the Chartered Institute of Housing, or a willingness and ability to work towards obtaining this qualification., • Membership in a relevant professional body, such as the Chartered Institute of Housing., • Evidence of Continuous Professional Development If you feel you meet the above criteria, please apply online now, or email

The Opportunity This is a key leadership appointment within a new children’s home, renovated to a very high standard. Following the appointment of a newly developing Registered Manager, we are seeking a strong, experienced Deputy Manager to help build a high-performing, stable, and compliant service, while also positioning themselves as a future Registered Manager as the organisation grows. This role is ideal for someone who: • Is already operating at a strong Deputy or acting-up Manager level, • Wants to play a central role in shaping a home from early stages, • Is confident supporting and strengthening a developing Registered Manager, • Sees themselves stepping into a Registered Manager position in the near future Context of the Role The home is: • At pre-registration / inspection stage with Ofsted, • Led by a Registered Manager stepping into the role for the first time, • Providing experience, stability, and day-to-day leadership strength, • Acting as a trusted number two, with the confidence to challenge and support, • Stepping in to lead the home operationally when required Key Responsibilities Operational Leadership • Support the Registered Manager in the day-to-day running of the home, • Take the lead in the RM’s absence, ensuring continuity of safe and effective operations, • Maintain high standards of care, staffing, and home environment Safeguarding & Quality • Lead by example in safeguarding practice and decision-making, • Ensure full compliance with Children’s Homes (England) Regulations 2015 and Quality Standards, • Support preparation for and response to Ofsted inspections, • Support recruitment, supervision, and development of staff, • Act as a strong role model for trauma-informed and child-centred care, • Help stabilise and embed the home’s structure, routines, and culture, • Contribute to the development of policies, procedures, and systems, • Take on increasing responsibility as the service grows, • Be prepared to step into a Registered Manager role in the future (within this or another home), • Engage with leadership development and succession planning Operating Expectations This is not a passive Deputy role. You will be expected to: • Be a hands-on leader, visible within the home and team, • Provide confidence and experience to support a developing Registered Manager, • Operate with a high level of accountability and ownership, • Balance support and constructive challenge in leadership dynamics, • Thrive in a growing organisation where structure is still being built Person Specification Essential • Minimum 3–5 years’ experience in children’s residential care, • At least 2 years in a senior / deputy leadership role, • Strong working knowledge of Children’s Homes (England) Regulations 2015 and Quality Standards, • Proven ability to lead shifts, manage staff, and maintain standards, • Experience supporting children with trauma, behavioural needs, or complex backgrounds, • Level 3 Diploma in Children and Young People’s Workforce (or equivalent), • Experience in home openings or pre-registration environments, • Experience supporting or mentoring less experienced managers, • Confidence in engaging with Ofsted processes and inspections, • Ambition to progress into a Registered Manager role What We’re Really Looking For We are looking for someone who: • Brings experience where it matters, • Is confident enough to lead when needed, without ego, • Can support and strengthen—not undermine—the Registered Manager, • Understands the balance between compliance, care quality, and team culture, • Wants to grow with the organisation, not just take a job What’s on Offer • Competitive salary (aligned to experience), • Performance-related incentives, • Clear progression pathway to Registered Manager and beyond, • Opportunity to be part of a founding leadership team, • Support from an experienced Responsible Individual and wider group

We have an opportunity for a Contracts Manager - Mechanical and Electrical to join our team. This role will be based in Wembley, twice a week with travel to other sites, covering London & Hertfordshire as and when required. SNG operates a Hybrid working model, we support both home working & onsite. This pivotal role will oversee replacement, servicing, maintenance, and small project works, ensuring systems are safe, compliant, and operating efficiently. You will play a key role in delivering a high-quality, value-for-money service for our customers. About the Role • Lead the management of contracts for assigned mechanical and electrical systems, ensuring safe, compliant, and value-for-money service delivery., • Maintain up-to-date knowledge of statutory legislation, British Standards, and guidance (including SFG20), ensuring full compliance with all safety obligations., • Monitor contractor performance against specifications and KPIs, chair review meetings, and drive continuous improvement where required., • Manage budgets, forecasting, spend control, and authorise payments and contract variations as appropriate., • Support procurement activities to ensure contracts are awarded in line with organisational requirements., • Analyse repairs data and emerging trends to inform planned works and long-term maintenance strategies., • Act as a key point of contact for contractors, customers, and stakeholders, resolving operational matters and keeping customers informed of planned works., • Investigate complaints and mechanical-related incidents or emergencies, implementing robust processes to ensure effective resolution and learning., • Develop and oversee structured audit and inspection programmes, maintaining accurate electronic compliance records from inception to closure., • Build and maintain effective working relationships across teams, contractors, and partners to support successful delivery of SNG's objectives. To Be Successful in This Role • Hold a Level 3 NVQ Diploma in Mechanical Engineering Maintenance and Repair (or equivalent experience)., • Demonstrate strong technical knowledge of M&E systems, safety requirements, and commercial contract management., • Have experience managing third-party suppliers and delivering large-scale M&E testing programmes., • Possess a sound understanding of current building regulations and Health & Safety legislation, including CDM., • Be confident interpreting and applying legislative and regulatory documents., • Show strong financial awareness, with the ability to plan, track, and forecast budgets to ensure value for money and mitigate risk., • Maintain accurate project and compliance records from inception through to completion., • Be an effective communicator with strong interpersonal skills, able to influence, challenge, and represent the organisation professionally., • Demonstrate good working knowledge of Microsoft Office (Word, Excel, Outlook)., • Have strong organisational and time management skills, with the ability to manage competing priorities and work to deadlines under pressure., • Be a collaborative team player with integrity and a commitment to continuous learning., • Be willing to work in the office and travel between sites as required.

Systems Analyst • Rate; Flexible (inside IR35/via umbrella), • Location; Hybrid working in London (1x per week onsite) This is a data-heavy role, supporting c.11,000 users (internal colleagues, suppliers and third parties) and ensuring systems remain efficient, compliant and fit for purpose. Working closely with a Reporting & Systems Manager, you'll act as a key link between systems, data outputs and business users. Key responsibilities include: • Supporting the delivery of system enhancements aligned to brand and commercial strategy, • Day-to-day management of system requirements, configuration and access, • Analysing user feedback and translating this into practical system improvements, • Coordinating with technology teams and third-party providers to track upgrades and service delivery, • Producing accurate reporting and maintaining service level feedback, • Experience in a systems, data, reporting or business support role, • Strong Excel and technical skills with high attention to detail, • Experienced with Oracle BI Publisher and Oracle ORBC, • Comfortable working in a structured, BAU environment, • Confident engaging with a wide range of stakeholders, • Able to translate user needs into practical system or process improvements If this is of interest, please apply online with an updated CV attached. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Section Manager – Business, Finance & Management Location: West London Contract: Full-time, permanent Salary: £57,939 - £52,165 We are seeking an experienced and motivated Section Manager - Business, Finance & Management to provide leadership and direction within Further Education. This is a key middle-management role with responsibility for curriculum development, quality assurance, staff leadership and student success. The successful candidate will play a central role in shaping provision that meets the needs of learners, employers and awarding bodies. Key Responsibilities The post holder will: • Lead and manage curriculum provision across Business, Finance and Management, • Drive high standards in teaching, learning and assessment, including lesson observation and quality improvement, • Manage and develop lecturers, course teams and support staff, • Oversee student recruitment, retention, progress and achievement, • Coordinate curriculum planning, course development and submissions to awarding bodies, • Teach across a range of programmes relevant to their specialism, which may include AAT and Higher Education, • Work closely with employers and external partners to develop commercial and work-based learning opportunities, • Contribute to marketing, employer engagement and business development, • Deputise for the Head of School as required Essential: • A relevant degree or equivalent professional qualification in Business, Finance or a related area, • A recognised FE teaching qualification (PGCE, DET or equivalent), • Minimum three years’ successful teaching experience, preferably in Further Education, • Experience of curriculum management or coordination, • Proven ability to lead, motivate and manage staff, • Strong knowledge of quality assurance and awarding body requirements, • Excellent communication, organisational and IT skills, • Professional qualifications such as AAT, CIPD or ILM, • Experience delivering or managing AAT, HE or employer-led programmes, • Assessor and/or verifier qualifications

Housing Operations Manager (12 Month FTC) Location: North LondonSalary: £50,000 per annumContract Type: Fixed Term Contract (12 Months)Working Pattern: Full Time (37.5 hours each week, Monday to Friday) Are you ready to make a meaningful impact in the housing sector? Our client, a leading public sector organisation dedicated to providing high-quality affordable housing, is seeking a dynamic Housing Operations Manager to join their vibrant Tenancy Management team! This is a fantastic opportunity to lead exciting projects and drive service improvement within a supportive and friendly environment. Role Overview: In this pivotal 12-month fixed-term role, you will report directly into our client's CEO and provide focused leadership during a transformative period. Your primary responsibilities will include ensuring continuity in housing operations, enhancing KPI performance, and spearheading key projects related to tenant involvement, leasehold processes, and digital transformation. Key Responsibilities: • Deliver a comprehensive, customer-focused housing management service., • Lead projects that amplify tenant involvement, ensuring their voices shape service improvements., • Continuously identify opportunities to enhance housing management services., • Track and achieve KPIs, striving for median/upper quartile performance., • Manage budgets effectively and demonstrate value for money., • Collaborate across teams to provide exemplary customer-focused services., • Significant experience in a similar housing management position., • A solid understanding of social housing regulation and housing law., • Strong leadership skills, capable of motivating teams and driving performance., • A commitment to tenant involvement and enhancing customer experiences., • Excellent analytical skills and a knack for data-driven decision-making., • Generous Leave: 25 days holiday plus bank holidays (pro rata)., • Health Benefits: Access to a healthcare cashback scheme., • Employee Support: Assistance programs including free counselling and legal advice., • Work-Life Balance: Flexibility with hours and working days after probation. At our client's organization, you will be part of a diverse and fun team committed to making a difference in the community. With a strong focus on collaborative working and continuous improvement, your contributions will be valued, and you'll have the opportunity to grow professionally. Ready to Make a Difference? If you are passionate about housing management and eager to lead impactful projects, we would love to hear from you!

Your new companyA leading UK and international law firm who combine a full-service offering with a practical, client-first approach, delivering high-quality legal advice to a range of clients, including businesses, not-for-profit organisations and private individuals. They have multiple offices globally and over 400 specialist lawyers covering various industries including private wealth, property, technology and media. They have 300 years of history providing strong service excellence to their clients and pride themselves on offering a personal approach founded on deeply held values and technical expertise.Your new roleA Product Manager is urgently required to join the organisation to take ownership of the newly implemented Aderant practie management/ finance system. They will be responsible for driving the ongoing adoption, optimisation and value realisation across the firm. The Product Manager will define and maintain the product roadmap for the Aderant product within the business. This will include continuous enhancement of the product and the related finance and operational processes. This is a pivotal role in shaping how the organisation leverage Aderant to improve efficiency, enable data-driven insight and streamline financial processes in delivering exceptional client service. The Product Manager will lead the delivery of enhancements into Aderant, including requirements definition, solution design, testing and release planning. They will act as the primary point of contact between Finance, IT, legal operations and other stakeholders on Aderant functionality. This will also include championing user experience, gathering requirements, understanding pain points and identifying improvement opportunities.What you'll need to succeed • Strong Product Management skills, • Business Analysis experience, • Solid stakeholder engagement skills - ability to manage and co-ordinate cross-functional delivery teams, • Understanding of finance processes ideally gained within a law firm (inc billings, WIP, collections, matter management, time entry and expenses, • Demonstrable experience of leading enhancements, upgrades, integrations or optimisation projects, • Experience with Aderant product and strong knowledge of modules such as Bulling, Collections, Entity Management, Expert Time, Expenses, workflows and reporting would be ideal (but not essential) Excellent basic salary of £100K Discretionary bonusHybrid working (very flexible working environment)What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Python Developer - Insurance Analytics Location - London with hybrid working as per departmental requirements (currently a MINIMUM of 40% (2 days per week). LCP is an award-winning actuarial and analytics consultancy providing market-leading capabilities and advice across pensions and financial services, energy, health, and analytics. We use powerful analytics fused with human expertise to shape a more positive future. We have an exciting opportunity to join our Insurance Analytics team as a Python Developer. You will play a leading role in the continued development of InsurSight, our award-winning SaaS platform. InsurSight was launched in April 2020 and is currently used to assess over £200bn of non-life insurance business. We are expanding the team to help us support our expanding client base whilst delivering our exciting plans to develop the platform further. You’ll work within our backend team to help shape the direction of how we use Python within InsurSight, focussing on feature development, performance, maintainability, and tighter integration of our C# and Python backend codebases. You will also support and mentor less experienced developers, conduct code reviews, and take ownership of key technical challenges - particularly where large datasets and performance bottlenecks are involved. Our team consists of: • 1 Product manager, • 4 C# developers, • 2 Python developers, • 1 Actuarial data scientist, • 2 Front end developers, • 1 DevOps and site reliability engineer Key Responsibilities: • Provide Python development expertise on new InsurSight features, ensuring performance, scalability and maintainability, • Help with further integration between our C# and Python codebases, rewriting or restructuring code where needed to reduce inefficiencies and improve cohesion, • Optimise performance of complex data and analytics workflows, including calculations on larger datasets (e.g. on 4GB+ datasets), • Review and provide feedback on code written by other developers, support mentoring and skill development across the team, • Champion best practices in software engineering including testing, version control, CI/CD, and OOP, • Collaborate with actuaries, analysts and data scientists to deliver technically robust, industry-relevant features, • Research and prototype new technologies to support innovation and continuous improvement, • Strong Python development experience, with a track record of writing production-grade, maintainable code, • Experience working with large datasets and performance-critical workloads, • Familiarity with Azure PaaS/SaaS tools (e.g. Azure Functions, Batch, Blob/Table/Queue Storage), and CosmosDB, • Comfort with software-engineering best practices: automated testing, version control, CI/CD, OOP, • Proactive, problem-solving mindset with a focus on performance and user experience, • Exposure to actuarial or non-life insurance analytics, or an interest in domain-rich environment What’s in it for you? Take a look at our Glassdoor and Career stories pages to see why our people love being here! As well as joining a certified B-Corp, multi-award winning, fun, collaborative, people first organisation where your personal and professional skills will be developed to make you the best you can be, we offer an attractive benefits package designed to promote your overall wellbeing so that you are able to perform to your full potential both in and out of work. Currently our core benefits package includes: For you: • Hybrid working (see top of the advert for details), • Professional study support (where applicable), • Life assurance, • Income protection, • 26 days annual leave (pro-rata for part-time working) plus bank holidays (most of which can be taken flexibly!) with options to buy & sell holiday, • Private medical insurance, • Discounted gym memberships, critical illness and dental insurance through our flexible benefits, • Eye care vouchers, • Cycle to work scheme, • Competitive pension scheme, • Discretionary bonus scheme, • High street discounts We continuously strive to build an inclusive workplace where all forms of diversity are valued, including age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation. LCP is committed to making our opportunities accessible to all and would welcome you getting in touch to let us know if an adjustment can be made to help with your application. This may be extra time for assessments, pre-interview site visits, interview structure or questions, or asking us about building accessibility. Whatever it may be, please get in touch via our dedicated email address - [email protected] to discuss how we can support you with your application. Recruitment agencies LCP operates a Preferred Supplier List (PSL) for recruitment agencies which is reviewed annually. We do not accept unsolicited CVs or candidate profiles from agencies who are not part of our current PSL. LCP only pay agency fees where we have a signed agreement in place, and the agency has been instructed by a member of our recruitment team to supply CVs via the Applicant Tracking System (ATS) for a legitimate, open vacancy. If this process is not adhered to, LCP reserve the ri

Senior Product Manager - Web/App (9-month FTC) London - hybrid 2-3x a week Up to £90,000 This is a high impact Senior Product Manager role within a fast growing, app-based wealth technology business that is moving from experimentation into scale. You will take ownership of a core product area at a pivotal point in the company's growth, shaping how high value clients experience and engage with the web platform. The Company They are a venture backed WealthTech business on a strong growth trajectory, currently in a late-stage funding round. The platform brings together a client's full financial picture in one place and combines this with personalised, one-to-one financial advice delivered digitally. By operating without conflicts around asset management, they have the freedom to design products that genuinely support long term financial goals. Growth is a central focus as they prepare to expand their offering to a broader client base. The Role • Lead the core web app product squad, owning strategy, delivery and ongoing optimisation., • Design and evolve engaging, forward looking customer journeys that move beyond historic data into interactive, insight led experiences., • Own complex onboarding and acquisition flows tailored to very different client profiles and levels of wealth., • Translate business growth objectives into clear product priorities and roadmaps., • Work end to end across discovery, delivery and iteration in a fast paced startup environment., • Strong experience building consumer facing digital products with a focus on customer experience and journey design., • Proven ability to take full ownership of a product area from concept through to delivery and continuous improvement. Comfortable operating in fast moving, ambiguous environments and managing multiple priorities, coming from a consumer tech environment. • Experience from startup or scale up technology businesses where speed and impact matter. Flexible hybrid working, with an expectation of regular collaboration in the London office.

IT ManagerLocation - London with Paris Travel A world-renowned international education group with a heritage dating back more than 100 years is looking for an experienced IT Manager to lead technology operations across its London and Paris institutes. Known globally for excellence, innovation and premium learning experiences, this organisation operates an international network of specialist schools and trains thousands of students each year from across the world. With a strong reputation and a truly global presence, it offers the chance to join a respected brand with real prestige. This is a broad and hands-on leadership role where you'll take ownership of core infrastructure, user support, systems reliability and continuous improvement across two busy international sites. You'll have real autonomy, strong visibility across the business and the opportunity to make a genuine impact. The Role You'll be responsible for the day-to-day smooth running of IT systems across both locations, ensuring stability, security and excellent service for staff and students. You'll also lead technical teams, manage suppliers and help shape future technology decisions. Key responsibilities include: Managing servers, storage and virtualised environments Supporting networks, switches, routers, VPNs, WiFi and firewalls Overseeing Microsoft 365 administration and Azure cloud services Managing backups, disaster recovery and business continuity Supporting telephony, CCTV and access control systems Maintaining Windows Server environments, Active Directory and remote desktop services Managing SQL Server / MySQL backups, restores and user access Monitoring security, permissions, antivirus and intrusion prevention Maintaining documentation, operational manuals and inventory systems Leading, mentoring and developing IT support staff Managing budgets, procurement and external vendors Supporting wider global IT teams when needed What We're Looking For Strong infrastructure and systems experience across enterprise environments Solid knowledge of Windows Server, networking and cloud platforms Experience with virtualisation technologies such as VMware, Proxmox or Xen environments Confident troubleshooting skills with a calm, practical mindset Ability to prioritise effectively and work independently Previous experience supporting varied IT environments Strong communication skills and a collaborative approach Comfortable working in a multicultural environment Desirable VMware, Microsoft or Linux certifications French language skills* Exposure to lean six sigma principles Why Apply? Join a globally recognised premium brand Broad role with real ownership and variety International exposure across London and Paris Opportunity to lead improvements and modernisation projects* Strong long-term career potential Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:

Your Company:A growing early years education provider is partnering with NET Recruit to appoint an Operations/General Manager on a permanent basis, overseeing multiple nursery settings across South East London. This well-established childcare organisation operates a network of high-quality early years settings, delivering safe, nurturing and development-focused environments for children. With a strong emphasis on emotional intelligence, creativity and exploration, the organisation works closely with families and local communities to support positive outcomes for every child.With a clear focus on operational excellence, regulatory compliance and continuous improvement, the organisation invests heavily in leadership capability and performance management across its settings. The group is recognised for maintaining high standards of care, strong safeguarding practices and a consistent drive toward outstanding Ofsted outcomes.Your Role and Responsibilities:While in this position your duties may include but are not limited to: • Providing strategic and operational leadership across multiple nursery settings within the region, • Leading, coaching and developing Nursery Managers to drive accountability, performance and team effectiveness, • Driving operational excellence, ensuring consistency in service delivery, educational standards and safeguarding practices, • Overseeing staffing structures, recruitment, retention and performance management across the nursery portfolio, • Monitoring key performance indicators including occupancy, revenue, staffing ratios and cost control, • Conducting regular site visits, audits and performance reviews to identify risks and improvement opportunities, • Implementing and embedding operational processes, policies and best practices across all locations, • Ensuring full compliance with EYFS, Ofsted requirements and safeguarding regulations, • Acting as a Designated Safeguarding Lead and providing oversight on safeguarding matters and investigations, • Supporting nurseries to achieve and maintain strong Ofsted ratings, • Collaborating with senior leadership to analyse data, drive decision-making and deliver business improvements, • Leading the integration and operational setup of new nursery settings within the region, • Building strong stakeholder relationships with parents, teams and the wider community, • Representing the organisation in external meetings, inspections and sector engagementsWhat You Will Need To Apply:, • Significant experience in early years education, ideally within a multi-site, regional or senior leadership role, • Proven track record of managing operations across multiple locations or driving performance improvements at scale, • Degree educated, ideally in Early Years Education, Child Development, Education Leadership or a related discipline, • Strong working knowledge of EYFS, Ofsted frameworks and safeguarding requirements, • Demonstrated leadership capability with experience coaching and developing managers, • Strong commercial and operational awareness, including financial performance and resource management, • Excellent analytical skills with the ability to interpret data and translate insights into action, • Confident communicator with the ability to influence at all levels, • Designated Safeguarding Lead training and Paediatric First Aid (desirable), • Full UK working rights and willingness to travel regularly across sitesWhat You Will Get In Return: The successful candidate will receive a competitive salary and access to a comprehensive benefits package designed to support wellbeing, career development and professional growth. This organisation offers a collaborative and forward-thinking environment, with a strong emphasis on leadership development and operational excellence. You will have the opportunity to make a tangible impact across multiple settings, shaping performance, culture and outcomes within a growing, mission-driven organisation.If this fantastic opportunity appeals to you then please don't hesitate to contact:Richard Quin - Director Global InsuranceM: 07961 425489E:

SHEQ Manager £50,000 - £55,000 + Car Allowance + Private Medical + Life Insurance + Pension + 25 Days Holiday + Progression North LondonThis is an excellent opportunity for an experienced Health & Safety Manager to join a growing principal contractor with an outstanding reputation, delivering high value residential developments in Central London. This is a great chance to work on high-rise projects and take on a managerial role with autonomy within a company which prioritises health and safety.Are you a Health & Safety professional with a construction background looking for a role with autonomy and responsibility? Do you want to be part of a growing business where you can make a real impact across multiple live projects?The business operates across several specialist divisions including property solutions, façades, interiors, and contracting, delivering projects primarily within residential and public sector environments. They have a strong emphasis on health and safety and are therefore looking to expand the team with a Health & Safety Manager to ensure they deliver new sites to the highest health and safety standards.You'll report directly to the Head of SHEQ, working across both site and office environments. Your role will involve overseeing construction phase plans, carrying out site inspections, reviewing and updating RAMS, and producing reports. You will also support SHEQ Advisors, providing mentoring and coordinating site activity.The ideal candidate will have a SHEQ background with experience working for a contractor. Ideally, you will have experience working on high-rise projects and maintaining compliance with the Building Safety Act and CDM regulations. With business growth and increasing project workload, this role offers long-term development and the opportunity to influence and shape health and safety standards within an expanding contractor.The Role - Responsibilities * Conduct site audits, inspections, and ensure compliance with HSE regulations * Review and manage RAMS, construction phase plans, and safety documentation * Lead incident investigations and maintain accurate reporting systems * Support site teams and drive continuous improvement in health & safety standards * Assist in transitioning processes from paper-based to digital systemsThe Person - Requirements * NEBOSH qualification (essential) * Construction background with strong knowledge of CDM regulations * Knowledge of CDM regulations and the Building Safety Act * Strong communication and leadership skills, with potential to manage others * Full UK driving licence and willingness to travel across sites Reference Number: BBBH272910To apply for this role or to be considered for further roles, please click "Apply Now" or contact Zoe Cann at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Application Support Manager | £95k + Benefits | Permanent | London | Hybrid 3 days a week in the office 2 days work from home | Financial Services | Our client is looking for an experienced Application Support Manager to provide support for business-critical applications. You will ensure that the Application Support Service is efficient, effective and adaptable to changing circumstances whilst nurturing positive relationships with customer-bases. A background working within Financial Services in a regulated environment is essential in this role. Your Essential Skills & Experience: • Experience working within Financial Services / regulated environment is essential, • Experience of leading an IT function, ideally covering Application Support Assist with mentoring and coaching, • Good customer management skills, seeking feedback and driving a culture of continuous improvement, • Understanding of Microsoft server / infrastructure technologies (including Windows Server, Active Directory, Azure, Azure AD, MS Exchange etc), • Technical background, • Strong leadership and team management capabilities., • Excellent communication and interpersonal skills, • Stakeholder management Location: London Salary: £95k + Benefits Contract: Permanent Hybrid - 3 days in the office / 2 days working from home Do you have a passion for people and Customer Service? Apply today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Senior Finance Analyst (14-Month FTC) | Global Design Studio | London / Hybrid Harmonic are delighted to be partnering with one of the world's most recognised and ambitious design studios in their search for a Senior Finance Analyst to cover a maternity leave period of 13 to 14 months. The Client The business is in an exciting period of growth, with a rapidly expanding team and an increasingly complex project portfolio spanning large-scale, multi-year commissions. The finance function sits at the centre of a creative, project-driven organisation, working closely with designers, project managers and commercial teams to keep ambitious work financially grounded. This is a genuinely collaborative environment that values curiosity, continuous learning and professional development - and one where finance is seen as a real commercial partner to the business, not just a back-office function. The Role Reporting to the FP&A Manager, you'll take on a broad and commercially-facing remit, sitting at the intersection of financial planning, project performance and business partnering. The business operates with large, complex, multi-year projects, so a strong grasp of project profitability - tracking against milestones, monitoring resourcing, and identifying where performance is strong or under pressure - is central to the role. You'll work closely with Project Managers, Heads of Domain and Commercial teams, translating financial data into insight that helps the business make better decisions. There's also a process improvement element, with opportunity to enhance reporting through automation and smarter use of systems. Given the growth trajectory of the team and the business, there is a realistic chance this role could extend or transition beyond the initial FTC - though this cannot be guaranteed. Responsibilities • Support budgeting, forecasting and financial planning processes across the business, • Deliver project performance analysis, tracking profitability against milestones and flagging resourcing or cost pressures, • Prepare variance reporting and management accounts commentary, • Perform reconciliations across finance and project management systems, • Monitor timesheet compliance and work with project teams to ensure data integrity, • Partner with Project Managers, Heads of Domain and Commercial stakeholders to provide clear financial insight, • Identify and implement process improvements, including reporting automation, • Support financial governance and controls across the project portfolio What our client needs to see (essential) • Part-qualified accountant (CIMA, ACCA or ICAEW), ideally at finalist level, • 3+ years' experience in FP&A, financial analysis or project accounting, • Strong Excel and financial modelling skills, • Experience working with project management systems - Rapport3 or similar (e.g. Deltek, Maconomy, or other project-based platforms), • Proven experience in project-based or professional services environments, with exposure to multi-year project profitability and tracking, • Confident communicator, comfortable partnering with non-finance stakeholders What our client would like to see (non-essential) • Background in a creative, design, architecture, engineering or construction environment, • Experience in a fast-growth or expanding business, • Exposure to reporting automation or BI tools Salary: £55,000 + bonus (c.15-20% individual performance bonus, paid annually) Location: London (1 day in-office) Contract: 13-14 month Fixed Term Contract Start date: Late June ideal At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.

Facilities Building Supervisor / Manager - Data Centre The Facilities Buildings Supervisor is responsible for all Data Centre buildings. This is a pivotal role within a 5* DC campus The key objective of the role is to work with the team to take ownership of the DC’s (excluding critical plant) and drive towards operational excellence. Ownership encompasses everything from the physical building fabric to the coffee machines in the occupied office space, so there is a high workload which needs careful planning and prioritising. The Building Management Team are responsible for the maintenance and enhancement of the buildings, including efficiency, quality and fabric across the site, ensuring that all buildings are maintained in compliance with industry best practice, legislation and relevant ISO standards, that they are energy efficient and serve our teams and customers perfectly. The role takes ownership of delivering building management projects aiming at continuous improvement of service quality and environment. The role will work in conjunction with Risk & Compliance to ensure compliance with all legislation across all buildings. This means working closely with our major FM providers to ensure the paperwork and tracking is always correct and available. The role is responsible for the oversight of subcontractors and the surrounding H&S within the works in scope of the team, and the correct management of all assets relating to the scope such as fire doors, water access, emergency lights etc. Effective maintenance of existing building fabric and grounds, and responsibility for the planning and delivery of fabric enhancements as a Strategic Plan • Management of the project works relating to the maintenance or enhancement of the buildings, including RAMS, permits and completion sign off., • Explore and communicate innovations in building management and DC fabric to manager, • The team is responsible for the management of site compliance. Ensure compliance with Health and Safety, Environmental and Business Continuity legislation for fire safety, environmental management and business continuity practises. To maintain procedures and records to include but not limited to; risk assessing against all fire separation, detection and fighting systems, environmental and continuity process to for fuel and generator power, etc. • Ensure Business Continuity and disaster recovery plans are documented, tested, implemented and maintained with the DC Buildings Manager. Previous experience of working to and within ISO regulated processes and procedures like • ISO 9001, ISO 27001, ISO 22301, BS OHSAS 18001 H&S, ISO 50001, ISO 14001, ISO 45001. Benefits £5000 Travel Allowance 15% Bonus Non-Contributed Pension, 9% 1st year, 10% for every year follows Private Medical Insurance (You + Family) (Includes Dental and Mental Health add-ons) Death In Service Income Protection Flexi-Working For more information, please get in touch. Please note this position is urgent and the client is looking to interview and hire ASAP.

Job Title: Facilities & Maintenance Manager Working Pattern: Onsite 8am - 4pm, Monday-Friday Location: Primarily East London, with travel to other London sites as required Role OverviewThis role is responsible for leading and coordinating maintenance across all London sites, ensuring issues are resolved quickly, systems run efficiently, and residents receive an excellent experience. The position focuses on driving continuous improvement through effective contractor management, strong asset control, and optimisation of maintenance processes, while also supporting budgeting and prioritisation of works. Hands-on maintenance support is required when necessary. Key Responsibilities • Oversee maintenance across all sites, ensuring quick and effective issue resolution, • Manage 4 contractors and support the wider team to deliver high standards, • Manage the maintenance ticketing system, including overseeing the ticket board and driving performance improvements, • Conduct regular check-ins with contractors, including site visits and building walks, • Collaborate with FOH and on-site teams to support daily operations and emergency situations, • Deliver a high-quality resident experience in partnership with on-site teams, • Hold regular team meetings to review performance and identify process improvements, • Support maintenance planning, budgeting, and cost analysis, • Prioritise works based on impact, cost, and value, • Maintain accurate stock control and asset records, • Process contractor timesheets and invoices, • Proactively manage contractors to improve efficiency and reduce reliance on external support, • Ensure meter readings are completed accurately and reported on time, • Previous hands-on experience working "on the tools" or within a trade (e.g. electrical, plumbing, carpentry, or similar), • Strong understanding of building compliance and maintenance standards, • Excellent communication skills, both written and verbal, • Strong customer service mindset, • Full UK driving licence, • Flexibility to travel between sites, • Availability to respond to emergencies outside normal working hours

Product Lead – Finance and Commercial • £71,121 per annum + public sector pension and other benefits Day-to-day of the role: • Act as the primary point of contact for stakeholders, ensuring clear communication and alignment on product vision and progress., • Manage and support a team of functional SMEs to deliver outcomes set against your product roadmap., • Collaborate extensively with peers across the organisation to ensure a consistent approach., • Define and prioritise product features through extensive collaboration and negotiation, supported by outcomes and value., • Analyse data and customer feedback to identify pain points and drive improvements that enhance user experience and achieve desired outcomes., • Document and present technology proposals/recommendations to senior stakeholders, outlining clear benefits and costs., • Proven experience as a product manager or owner, preferably within an internal product space., • Minimum of 3 years in Finance and Commercial solutions., • Familiarity with SaaS-based solutions like Oracle Cloud Financials and Sourcing., • Strong project management skills in technology development and implementations., • Experience managing a small team, providing clear direction and support., • Capable of shaping product strategy and delivery capabilities., • Knowledge of public sector shared services and the challenges they face. 27 days of annual leave (rising to 33 in 5 years), 20%+ pension contributions + others. In the first instance, please submit your CV.

An opportunity has arisen for an experienced Customer Training Manager to lead a specialist training function within a highly technical, engineering led environment. This role is ideal for someone who enjoys combining people leadership, operational oversight and technical training strategy in a fast paced, high accountability setting. The role You will take ownership of a customer training function, leading a team of instructors and ensuring the design, delivery and continuous improvement of training programmes for both internal teams and external customers. This is a hands on leadership role where you will balance team development, operational planning and strategic oversight. Key responsibilities • Lead, coach and develop a team of technical instructors (c.6–7 direct reports), • Oversee the full training lifecycle – design, delivery, certification and evaluation, • Manage training schedules, resources, and course planning to meet business demand, • Implement and track KPIs, processes and performance measures, • Drive continuous improvement across training programmes and methodologies, • Manage stakeholder relationships, including internal teams and external customers, • Oversee resource planning, succession planning and recruitment activity, • Ensure compliance with health & safety and operational standards, • Contribute to commercial training proposals and customer feedback loopsWhat they’re looking for, • Proven experience leading a training team, function or operation, • Strong background in planning, scheduling and delivering structured training programmes, • Experience managing processes, KPIs and operational performance, • Confident people leader with experience across coaching, development and performance management, • Comfortable working in a technical or engineering led environment (highly advantageous), • Commercial awareness with the ability to balance customer needs and business prioritiesWhy consider this role?, • Opportunity to shape and lead a critical customer facing training function, • Blend of strategy and hands-on leadership, • High-impact role with visibility across the business, • Stable, well established organisation with strong technical credibility

School Finance & Administration Manager - Temporary to Permanent Opportunity (Primary or Federation Experience) Location: East London Hourly Rate: £24–£25 per hour PAYE Hours: 40 hours per week, 9.00am – 6.00pm Contract: Term time only plus 3 weeks(1 week at Easter, 2 weeks in summer) Line management responsibility for: Site Manager, Catering Team and Administrative Team Free on-site car parking available Interviews:Shortlisted candidates will be invited to interview next week, Thursday. Are you an experienced Finance & Administration Manager looking for a temporary to permanent opportunity in a supportive East London primary school? This is a pivotal leadership support role offering real influence, variety, and the opportunity to make a lasting impact within a school community. The school is seeking a proactive, organised and commercially-minded professional to lead its finance and administration function. Reporting to the Headteacher and working closely with federation colleagues, you will be at the heart of the school’s operations — ensuring strong financial control, effective systems and well-managed support services. This role combines hands-on operational management with strategic oversight, enabling teaching staff to focus on delivering high-quality education while you ensure the school runs efficiently, compliantly and smoothly day to day. In this role, you will: • Lead financial management, budgeting, monitoring and reporting, • Oversee premises, compliance, health & safety and operational services, • Manage HR administration and act as liaison with payroll, • Oversee catering services and school lettings, • Line manage diverse teams, driving high standards and continuous improvement About You You will bring: • Significant experience in a finance, administration or school business management role, • Strong financial management skills, including budgeting and reporting, • Experience line managing staff and leading operational teams, • Good working knowledge of HR administration, safeguarding and payroll processes, • A strong understanding of compliance, health & safety and data protection, • Excellent organisational, communication and stakeholder-management skills, • Experience in a primary school or federated setting, • Knowledge of Local Authority education finance systems This post is subject to an enhanced DBS check and satisfactory safer recruitment checks. The successful candidate must disclose relevant convictions in line with safeguarding legislation. Interested?Please get in touch as soon as possible to express your interest for the opportunity to be shortlisted for interviews taking place next Thursday.

Job Title: Registered Manager - Children's Residential Care Home. Location: SE5 9JA Salary: £55000 plus depending on experience. Contract Type: Full-Time, Permanent Working Hours: 40 hours per week (may include evenings, weekends, and on-call duties as required) Job Purpose The Registered Manager is responsible for the overall leadership, management, and development of a 4-bed Children’s Home, including the registration and start-up of the service. The post holder will ensure that children and young people receive high-quality, safe, and child-centred care, promoting positive outcomes in line with regulatory requirements and best practice. The Registered Manager will lead by example, creating a nurturing, trauma-informed environment, ensuring safeguarding is embedded in all aspects of practice, and developing a skilled and motivated staff team capable of delivering consistently high standards of care. Key Responsibilities Leadership and Management • Provide strong, visible leadership to the home, modelling values-led, child-focused practice, • Lead the initial set-up and Ofsted registration of the home, ensuring readiness to operate, • Develop and implement the home’s Statement of Purpose, policies, and procedures, • Create a positive, inclusive culture that promotes stability, safety, and aspirational care, • Ensure children’s rights, wishes, and feelings are central to all decision-making Safeguarding and Child Protection • Act as the Designated Safeguarding Lead for the home, • Ensure all safeguarding concerns, incidents, and allegations are managed in line with statutory guidance, • Maintain strong links with Local Authorities, safeguarding partners, and other professionals, • Promote a culture of professional curiosity, reflection, and learning Quality of Care and Outcomes • Ensure care planning is individualised, trauma-informed, and responsive to children’s needs, • Monitor and review children’s progress across education, health, emotional wellbeing, and relationships, • Lead regular reviews, contribute to statutory meetings, and advocate for children effectively, • Strive to meet and exceed the Quality Standards, aiming for Good or Outstanding Ofsted outcomes Staff Recruitment, Development and Supervision • Recruit, induct, and retain a competent and values-aligned staff team, • Provide regular supervision, appraisal, and performance management, • Ensure staff receive appropriate training, development, and emotional support, • Address capability, conduct, and absence issues fairly and consistently Regulatory Compliance and Governance • Ensure full compliance with: o Children’s Homes Regulations 2015 o Quality Standards o Safeguarding legislation and Working Together guidance • Maintain accurate, up-to-date records and monitoring systems, • Prepare for and lead Ofsted inspections, regulation 44 visits, and audits, • Act promptly on learning, recommendations, or requirements Operational and Financial Management • Manage the home’s budget, staffing rota, and resources responsibly, • Ensure effective occupancy planning and placement matching, • Oversee health and safety compliance, premises suitability, and risk management • Contribute to service development and continuous improvement Accountability • Reports to: Responsible Individual, • Responsible for: o All staff within the children’s home o Quality of care, safeguarding, and regulatory compliance o Day-to-day operational management of the home Benefits Competitive salary with performance-related bonuses. Comprehensive induction program and ongoing professional development. Opportunities for career progression within the organization. Generous holiday entitlement. Company pension scheme. Employee assistance program and well-being support. Person Specification Essential Criteria Qualifications • Level 5 Diploma in Leadership and Management for Residential Childcare (or equivalent) or willingness to complete within agreed timescales • Relevant professional qualification in social care, childcare, or related field Experience • Significant experience working in children’s residential care, • Proven experience in a management or leadership role (Registered Manager, Deputy Manager, or equivalent), • Experience supporting children and young people with complex needs, including trauma, attachment, or risk behaviours, • Experience of safeguarding, child protection processes, and multi-agency working, • Experience of Ofsted inspections and regulatory frameworks Knowledge and Skills, • Thorough understanding of: o Children’s Homes Regulations 2015 and Quality Standards o Safeguarding legislation and statutory guidance • Ability to lead, motivate, and develop a diverse staff team, • Strong decision-making, organisational, and problem-solving skills, • Confidence in managing budgets, rotas, and operational demands, • Excellent written and verbal communication skills Personal Attributes • Child-centred, compassionate, and resilient, • Emotionally intelligent with a calm, reflective approach, • Values-driven and committed to continuous improvement, • Able to work under pressure and manage competing priorities, • Strong sense of professional integrity and accountability Desirable Criteria • Experience of setting up or registering a children’s home, • Evidence of leading a service to Good or Outstanding Ofsted outcomes, • Experience working with commissioning teams and placement matching, • Therapeutic, systemic, or trauma-informed practice training, • Management qualification beyond Level 5 Additional Requirements • Enhanced DBS check, • Right to work in the UK, • Willingness to work flexibly to meet the needs of the service, • Commitment to ongoing professional development

Group COINS ERP Manager Role OverviewThe role demands hands-on COINS expertise, ideally within a construction environment, with proven responsibility for ERP delivery, finance system alignment and senior stakeholder engagement. This role is an urgent requirement for my client.If this is a match for your experience and wish to have a confidential conversation, please reach out to me ASAP:Lorenz Pasch at Hays Recruitment | | If my mobile number is not shown above, it is available on my LinkedIn profile An established, multi-entity organisation is looking for an experienced COINS ERP Manager to take full ownership of its COINS environment at group level. This is a highly visible role with genuine influence, where you'll lead implementations, optimise core financial processes, and embed COINS at the heart of the business. What you'll be responsible forCOINS ownership & implementation • Lead end-to-end COINS implementations across multiple entities, • Resolve historical implementation issues and stabilise existing environments, • Ensure COINS fully supports finance and commercial workflows, • Design and document end-to-end process maps across P2P, O2C, R2R and C2C, • Own upgrades, enhancements, troubleshooting and BAU system administration, • Manage user access, security, cost codes, contracts and master data, • 3-5+ years' experience working with ERP systems, including implementation and optimisation, • Strong hands-on experience with COINS (or similar construction-focused ERP platforms), • Solid understanding of finance systems, data structures and controls, • Proven ability to lead projects involving multiple stakeholders and competing priorities, • Experience in the construction or built environment sector, • Degree in Information Systems or a related discipline (or equivalent experience), • Highly organised, structured and methodical, • Comfortable working independently with full system ownership, • Commercially minded with a continuous-improvement mindset, • Confident communicator who can work effectively with both technical and non-technical teams, • True ownership of a business-critical ERP system, • Visibility and influence at group level, • Opportunity to fix, improve and modernise, • Long-term roadmap with meaningful change projects ahead Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

A Housing Association is currently looking for a Home Ownership Support Adviser on a temporary basis for about 3 months. Key responsibilities are as follows Be the conveyancing specialist within the Home Ownership Support team acting as the single point of contact for your customers, providing sound advice,proactively progressing transactions and unlocking obstacles to completion/resolution. Lead on all relevant legally administrative functions related to the transfer or disposal of property. Manage a complex and demanding caseload, juggling competing priorities, ensuring cases are progressed and deadlines met. Work under your own initiative to determine actions and advice needed for each transaction. Competently handle customer enquiries about a range of Low-Cost Home Ownership products. Support with the management of team in-boxes and general enquiries. Supply day-to-day supervisory and escalation support for the Home Ownership Support Officers and Operations staff, hosting surgeries and providing training across the organisation to share your expertise. Lead on the disposal of void units, undertaking viewings or on-site visits if required. Actively champion continuous improvement, identifying and suggesting service improvements for implementation and work collaboratively with the wider department to reach our joint objectives. Build and maintain collaborative working relationships with internal and external stakeholders to foster better outcomes for our residents, drive successful transactions and share expertise. Be engaged on policy and legislative changes, highlighting risks and following relevant policies and procedures as required. Achieve high levels of customer satisfaction and financial targets as set by the Home Ownership Support Manager, in line with our customer strategy. Drive income by actively promote staircasing, loft conversion, lease extension and loan redemption, managing all aspects of each application. Meet our compliance requirements, ensuring data is recorded correctly, and transactions are completed in line with regulatory and audit requirements. Inform business planning thorough effective progression and accurate forecasting of your transactions. Support Operations and our customers by making sure new accounts are set-up, amended and closed as needed, including the amendment of rents and ground rents. Manage complaints and service recovery effectively and within designated timescales. Support team and departmental projects as required by the Home Ownership Support Manager. Support the effective management of other low-cost home ownership products (historic or new) as necessary. PAYE £26.81 Umbrella £35.46 Hybrid role Essential requirements Worked in a similar role previously and has knowledge of shared ownership,lease extensions,right to buy, affordable housing, understanding ground rent. Experience of working independently to deliver excellent customer service across a diverse workload, in a fast paced, target driven environment. Must be immediately available or on short notice

A leading UK financial services provider is seeking a highly experienced Engineering Manager to lead multiple squads within their retail engineering function. This new, high-impact role will be pivotal in ensuring delivery excellence, technical oversight, and strong alignment with business and regulatory priorities. You will be the primary escalation point for delivery and technical challenges, accountable for sprint outcomes, prioritisation, and risk management. While this role is not hands-on coding, you will provide technical guidance, architectural insight, and oversight, ensuring solutions are scalable, maintainable, and delivered to high standards. Key Responsibilities: • Lead multiple engineering squads, providing technical direction and oversight, • Drive delivery accountability, unblock issues, and manage dependencies across teams, • Collaborate with Product Owners, IT leadership, and business stakeholders to ensure alignment and risk mitigation, • Oversee technical standards, architecture reviews, and governance practices, • Manage technical debt and end-of-life registers, ensuring timely remediation and stakeholder alignment, • Foster a culture of continuous improvement, technical excellence, and agile delivery What We're Looking For: • Proven experience as a senior engineer, architect, or technical lead, with hands-on delivery experience, • Experience managing multiple squads or engineering teams in Life & Pensions or financial services, • Strong understanding of agile delivery, sprint planning, and backlog prioritisation, • Technical credibility: ability to review architecture, challenge solutions, and implement engineering standards, • Excellent communication skills for both technical and non-technical stakeholders, • Familiarity with .NET/C#, Azure, DevOps/CI/CD, microservices, and modern scalable architecture principles is desirable The opportunity: • Shape a new leadership role in a regulated, innovative, and growing team, • Influence technical standards and delivery practices across multiple squads, • Work closely with senior leadership in a highly visible and influential position, • Join a supportive, inclusive culture committed to development and continuous improvement If you are a delivery-focused, technically credible Engineering Manager with financial services experience and a passion for driving high-quality outcomes, Apply now!

Incident Response Manager (Cyber Threat) • Global financial services company, • Full time permanent role, • Salary up to £110,000 plus bonus. Hybrid working (twice a week in the London office) A large global financial services firm is looking for an Incident Response Manager within its cyber threat division. This is a fantastic opportunity to join a large cyber and information security team that lead the way in technology and tooling in a 24/7 global environment. Duties will include: • Managing a team of Cyber Threat Analysts that deliver services to global users, • Being responsible for continuous improvement to process and procedures, • Oversee incidents and ensure relevant tools and processes are followed, • Communicate with wider teams on emerging threats, • Develop new forensic capabilities, • Act as an escalation point (on-call escalation point once a month for weekends), • Deliver on information security projects, • Ensuring services provided meet the business requirements To be considered suitable for this Incident Response Manager role you will need the following skills and experience: • Experience in a technical cyber/incident response role, • Previous team management experience, • Good understanding of incident response frameworks and methodologies (ICERF), • Good understanding of threats, vulnerabilities and processes, • Familiarity with incident response tools and measures, • Relevant industry certifications would be seen as advantageous (CISSP, OSCP, OSCE etc.)

IT Manager Vacancy with high-calibre Real Estate SMEPaying up to £55,000 (potentially with some flex for the right candidate)Significant bonus (10%-25%)Occasional travel to US - once per year Primarily office based (at extremely high calibre offices in a particularly Central London location)London-based, highly profitable and extremely high-calibre SME working in the Real Estate sector are seeking an IT Manager to oversee their IT infrastructure, cyber security and data protection. This is a high-impact role where alongside orchestrating external IT Service Providers, you'll keep systems secure, resilient and running at peak performance while driving continuous improvement across the business. You'll be fully responsible for a small IT budget (<£1m) and there are no internal management responsibilities. The organisation has a first-class culture (underscored by their average tenure of close to 7 years). What you'll do: • Lead and optimise IT infrastructure, cloud platforms (Microsoft 365 & SharePoint), networks, and core systems alongside our external IT provider., • Own cyber security - from vulnerability management and patching to incident response (in and out of hours)., • Act as Data Protection Lead, ensuring full GDPR compliance and robust data security., • Manage hardware lifecycle, asset registers, and supplier performance., • Provide expert technical support, user guidance, and escalation handling., • Strong technical background in IT infrastructure, cloud environments, networking and cyber security., • Experience with Microsoft 365, endpoint security, and identity/access management., • Proven track record in information security, vulnerability management, and third-party supplier coordination., • Good understanding of GDPR and data protection (Data Protection Lead qualification desirable although full training will be provided)., • Excellent problem-solving skills with the ability to explain technical issues clearly to non-technical users., • Experience working with implementation or management / maintenance of SharePoint would be beneficial., • Cyber Essentials / ISO 27001 knowledge is a big plus.

Customer Focus. Team Leadership. Service Excellence. Are you an experienced ServiceDesk or service professional ready to step into a leadership role within a fast-paced engineering services environment? Liftec Express – a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK – is continuing to strengthen its service operations during an exciting phase of growth and performance improvement. We are now seeking a Customer ServiceDesk Team Lead to take ownership of our Helpdesk function, providing leadership, escalation support and driving high-quality customer service across a busy and dynamic operation. This is a pivotal role where your leadership, organisation and customer focus will directly influence team performance, customer satisfaction and operational efficiency. The Role at a Glance: Customer ServiceDesk Team Lead Dartford, Onsite Competitive Salary Plus Extensive Benefits Package Reporting to: Delivery Support Manager Company: Pioneer of the British lift industry. Formerly part of global brand Otis - Private Equity-backed by R Capital since 2025. An independent service provider specialising in the supply, installation, maintenance, repair and modernisation of all types of lift equipment Pedigree: Clients include national retail chains, major hospitals, large FM providers and MOD sites Your Background: Helpdesk, service desk or customer service leadership experience within an engineering or service-led environment Skills: Team leadership, escalation handling, performance monitoring, reporting, CRM systems, strong communication and organisation About Us: Liftec Express is a well-established and highly respected name in the UK lift and escalator services sector. Previously part of OTIS, the world’s leading manufacturer and service provider of elevators and escalators, the business is now privately owned by R-Capital and focused on operational excellence and customer service performance. This is an excellent opportunity to take a leading role within a collaborative service environment, shaping Helpdesk performance and driving continuous improvement. Ready for your next challenge? As Customer ServiceDesk Team Lead, you will take day-to-day ownership of the Helpdesk function, ensuring effective coordination of workload, consistent service delivery and strong team performance. You will act as the primary escalation point for complex or sensitive customer issues, managing complaints professionally and ensuring timely, accurate resolution. Working closely with engineers, planners and operations teams, you will drive effective communication and problem-solving across the business. You will oversee all Helpdesk activity including incoming calls, emails and customer portal interactions, ensuring all communications are logged accurately within CRM systems and handled in line with service expectations. A key part of your role will involve monitoring Helpdesk performance metrics such as response times, resolution rates and customer satisfaction, using this data to coach team members and improve overall service quality. You will take ownership of customer complaints management, ensuring issues are tracked, analysed and resolved effectively. Identifying trends and root causes, you will support service improvement initiatives and provide clear reporting to senior management. You will also produce centralised management information covering call volumes, complaint trends and operational performance, ensuring data integrity across systems to support decision-making and planning. Supporting onboarding and development of team members, you will help embed consistent processes, promote best practice and foster a collaborative, customer-first culture. The role holder shall carry out their duties in accordance with company policies and procedures, ensuring compliance, accuracy and operational excellence at all times. About You: • You bring experience from a helpdesk, service desk or customer service environment, with exposure to high-volume workloads and escalation handling, • Previous experience in a supervisory or team lead capacity would be advantageous, • You are confident handling complex customer interactions, complaints and service issues in a calm and professional manner, • Strong communication skills enable you to work effectively with customers, engineers and internal stakeholders, • Highly organised and proactive, you can prioritise multiple tasks and maintain performance under pressure, • Comfortable using CRM systems and Microsoft Office, with the ability to produce and interpret reports, • A collaborative team player, you are committed to driving service quality and continuous improvement Benefits: • Access to Discounts Platform, • Pension (Day 1) - Aviva, • Holiday – 25 days per year plus bank holidays – holiday year January to December, • Wellness (Day 1) - Employee Assistance Programme, • Death in Service (Day 1) 3 x Salary - Canada Life, • Sickness Scheme - Discretionary, • Family Policies - Industry-leading enhanced maternity and paternity provision subject to service, • Incentive Scheme (role dependent, non-contractual), • Employee Referral Scheme Why Join Liftec Express? • Central leadership role within a respected PE-backed engineering business, • Direct impact on customer service performance and operational delivery, • Opportunity to lead, coach and develop a Helpdesk team, • Collaborative and supportive working environment If you are a customer-focused service professional ready to step into a leadership role and make a real impact, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

Contracts & Small Works Manager Halifax | Office & Site BasedUp to £55,000 DOE + Company Vehicle + Excellent BenefitsFull Time | Permanent | Monday to Friday Ready to take ownership of contracts, projects and client relationships in a growing business? Attega Group is proud to be recruiting on behalf of our client, a well-established and expanding building services provider, for an experienced Contracts & Small Works Manager to join their Northern team based in Halifax. This is an excellent opportunity for someone with a strong HVAC / Mechanical Services / Hard FM background who enjoys managing contracts, delivering projects, and building long-term client relationships. You’ll play a key role in overseeing service delivery, managing engineers and subcontractors, pricing works, and delivering small works projects. The Role As Contracts & Small Works Manager, you will be responsible for the smooth delivery of existing service contracts while identifying and developing new opportunities across the Northern region. You’ll manage projects from initial enquiry through to completion, ensuring quality, compliance, commercial performance and excellent customer service throughout. Typical projects may include: • Boiler replacements, • Plant room upgrades, • Air conditioning installations, • Chiller replacements, • HVAC system upgrades, • Commercial combustion worksKey Responsibilities, • Manage a portfolio of commercial maintenance and service contracts, • Oversee planned, reactive and quoted works delivery, • Price, quote, plan and deliver small works projects up to £50k, • Build and maintain strong client relationships, • Support growth through identifying and winning new opportunities, • Manage engineers, subcontractors and suppliers, • Procure materials and subcontract packages within budget, • Monitor project costs, margins and commercial performance, • Carry out site visits, progress meetings and service reviews, • Ensure works are completed safely and compliantly, • Produce quotations, reports, scopes of works and management information, • Support continuous improvement across operations and customer serviceAbout You, • Contracts Manager, • Small Works Manager, • Projects Manager, • Service Delivery Manager, • Operations Manager (Building Services / FM), • Experience managing commercial HVAC / Hard FM contracts, • Strong knowledge of small works project delivery, • Experience overseeing engineers and subcontractors, • Good commercial awareness and cost control skills, • Strong client-facing and relationship management skills, • IT skills including Word, Excel and Outlook, • Full UK Driving LicenceHighly Desirable:, • HVAC bias with Air Conditioning / Chillers experience, • Mechanical Services knowledge, • Commercial Gas / Combustion understanding, • Framework or national contract experienceWhat’s In It For You?, • Salary up to £55,000 DOE, • Company vehicle + fuel card, • Mobile phone & laptop, • 25 days holiday + bank holidays, • Rising to 28 days with service, • Pension scheme, • Death in service cover, • Healthcare scheme (qualifying period applies), • Ongoing training & career progression

We are recruiting on behalf of our client for an experienced Clinical Engineering Manager to oversee the delivery of medical equipment management services across multiple healthcare sites nationwide. This is a fantastic opportunity for a strong people leader with a background in biomedical or clinical engineering. The successful candidate will manage and support a multidisciplinary team, ensuring high standards of service delivery, compliance and customer satisfaction are achieved. You will play a key role in driving continuous improvement, managing KPIs and maintaining strong relationships with customers and stakeholders. Key Responsibilities: • Managing clinical engineering services across multiple sites, • Leading and developing engineering teams, • Ensuring SLA/KPI performance targets are met, • Overseeing medical equipment maintenance and lifecycle management, • Supporting compliance, audits and quality processes, • Managing customer relationships and escalations, • Strong biomedical/clinical engineering experience, • Previous leadership or management experience, • Knowledge of medical device management and compliance, • Excellent communication and stakeholder management skills

Service Manager Required! Our client is a leading UK-based manufacturer of specialist sterilisation solutions, serving a variety of professional, research, and clinical sectors worldwide. On behalf of our client, we are looking to recruit an experienced Service Manager. The successful candidate will lead and coordinate the UK service function, managing a team of engineers and ensuring high-quality delivery of installation, maintenance, and customer support services. This role is both operational and customer-facing, requiring strong leadership and engineering understanding. Package: • Salary £45,000 - £50,000 (DOE), • 25 days holiday + bank holidays, • Company pension scheme, • Early finish Fridays, • Manage day-to-day operations of the service and installation function, including scheduling, field engineers, and service desk activity, • Manage customer communication and stakeholder relationships, ensuring clear updates, timely responses, and high service levels, • Lead, coach, and develop the team, including task allocation and performance management,, • Act as escalation point for complex technical and service issues, ensuring effective resolution and customer satisfaction, • Oversee installation, commissioning, maintenance, and repair activities, including on-site support where required, • Manage service contracts, warranties, and maintenance agreements, supporting renewals, growth opportunities, and commercial performance, • Manage service budgets, costs, and resource allocation to ensure operational efficiency, • Maintain accurate service documentation and records in line with company and regulatory requirements, • Time-served engineer or HNC/HND/degree in engineering or manufacturing, • Previous experience working as a Service Manager in a technical engineering environment, • Strong customer service and relationship-building skills, • Ability to prioritise, organise, and delegate effectively, • Excellent communication skills, written and verbal, • Comfortable handling customer communication via phone, email, and virtual meetings, • Commercial awareness with exposure to contracts or service sales support Streamline Search is acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.

SC Cleared / Clearable Salesforce Marketing Cloud Developer - 6 months+ - £600-700pd Inside IR35 - London (1-2 days on site per month) Please note, you must either have Full UK Security Clearance (SC) or be able to attain it to be eligible for this role. What you’ll be doing: • Design, build and deploy end-to-end customer journeys using Journey Builder, including multi-step, branching and re-entry journeys across email, SMS, push and social channels, • Develop and manage email campaigns using Email Studio, including template development with AMPscript and dynamic content to drive personalisation at scale, • Build and maintain Automation Studio programmes for data imports, triggered sends, file transfers and scheduled batch operations, • Manage subscriber data, lists, data extensions and segmentation logic within Audience Builder and Contact Builder, • Develop and maintain Content Builder assets including emails, landing pages and dynamic content blocks, • Implement tracking, reporting and performance analytics using Marketing Cloud Intelligence (Datorama) and built-in analytics tools; experience with Marketing Analytics platforms is highly desirable, • Work with Marketing Cloud Advanced (Personalisation) capabilities to deliver real-time, next-best-action and web/email personalisation experiences; highly desirable, • Support adoption of Marketing Cloud Next features and capabilities as they become available in the product roadmap; highly desirable, • Collaborate with Data Cloud where relevant, supporting use cases such as unified profiles, calculated insights, segmentation and activation for marketing campaigns; desirable, • Configure and maintain Marketing Cloud Connect and CRM data sync, ensuring data integrity between Marketing Cloud and Salesforce core, • Apply GDPR, data privacy and email compliance best practices across all marketing solutions, including suppression management and consent frameworks, • Troubleshoot campaign issues, data anomalies and journey errors, providing timely resolution and root-cause analysis, • Contribute to technical design documentation, solution architecture notes and handover materials, • Support clients directly, including workshop facilitation, requirements capture, solution demos and sprint reviews, • 3+ years of hands-on Salesforce Marketing Cloud experience in a consultant or developer capacity, • Proficiency in Journey Builder; designing, building and optimising multi-channel journeys including triggered, scheduled and event-based entry sources, • Strong Email Studio skills; email send configuration, triggered sends, A/B testing, deliverability best practices, • Automation Studio experience; building automations for data management, scheduled sends and file transfers, • Content Builder proficiency; email template development, dynamic content, snippet management, • AMPscript and/or SSJS scripting ability for personalisation, conditional logic and data lookups, • Contact Builder / Audience Builder; data extension design, attribute groups, segmentation filters, • Marketing Cloud Connect configuration and Salesforce CRM data sync management, • Understanding of email compliance, GDPR, suppression and consent management requirements, • Experience with Marketing Cloud Advanced (Personalization / Interaction Studio); real-time personalisation, web and email recommendations, Einstein features, • Familiarity with Marketing Cloud Next capabilities and awareness of Salesforce's evolving marketing product roadmap, • Hands-on experience with Marketing Cloud Intelligence (Datorama) or other Marketing Analytics platforms for cross-channel reporting and ROI measurement, • Ability to build and interpret marketing attribution models and campaign influence reporting, • Exposure to Salesforce Data Cloud; unified profiles, data streams, calculated insights, segmentation and activation for marketing use cases, • Experience integrating Marketing Cloud with third-party tools (CDP, DMP, analytics platforms, CMS), • Able to work directly with clients; confident communicator, comfortable in stakeholder-facing delivery settings, • Comfortable working in Agile environments; contributing to sprints, standups and retrospectives, • Strong attention to detail and a methodical approach to testing, QA and documentation, • Able to manage multiple campaign workstreams and prioritise effectively under campaign deadlines, • Salesforce Certified Marketing Cloud Email Specialist, • Salesforce Certified Marketing Cloud Developer, • Salesforce Certified Marketing Cloud Administrator This temporary contract is the successful candidate to undergo and be eligible for UK Security Vetting at SC/DV level. Clearance sponsorship will be provided where required. Due to the nature of the work, candidates should meet the relevant residency requirements. If applicable, reserved post nationality restrictions will be confirmed by the client. Damia is committed to inclusive recruitment and welcomes applicants from all backgrounds. Due to the secure nature of the position and working environment, you must have, or be eligible to obtain Security Clearance List of national security vetting clearance levels with guidance on who requires clearance and what checks are completed.

HCA Sites Manager London Area | Hybrid with UK Travel | Monday to Friday | 37.5 Hours Are you an experienced Clinical Engineering leader ready to take ownership of multi-site operations in a patient-critical environment? This is your opportunity to play a pivotal role in delivering safe, compliant and high-performing medical equipment services across HCA sites. Purpose Of The Role The role requires an Equipment Management Professional to deliver Clinical Engineering support across HCA sites nationally, ensuring the safe, effective and compliant management of medical equipment. The post holder will lead and manage Service Managers, Engineers and onsite administrators to meet contractual SLA requirements and maintain high standards of service delivery. They will be responsible for driving continuous improvement and for the development and implementation of policies, processes, clinical governance frameworks and quality systems. Must Have Experience & Skills • Proven experience as a Clinical Engineering leader, • Strong knowledge of medical equipment and its application within patient-critical environments, • A successful track record of managing multidisciplinary teams, • Experience delivering services across multiple sites, • Strong experience developing and implementing policies, processes, and quality systems, • Excellent communication and stakeholder engagement skills, • Strong commercial awareness and understanding of service delivery performance, • The ability to lead proactively with accountability and professionalism, • A passion for motivating teams and driving continuous improvement, • The confidence to perform effectively within a fast-paced healthcare environment, • Overall management and performance of the team in delivering safe and effective clinical services., • Achieving required KPI targets in line with customer SLA arrangements., • Leading the development and implementation of policies, processes and quality systems relating to medical devices., • Reviewing and updating existing procedures and developing a robust system for all aspects of clinical equipment management., • Line management and supervision of the team, including setting objectives, conducting appraisals, planning work schedules and providing mentoring and support, with full backing from the Operations Manager., • Ensuring good practice in equipment management, including planned and reactive maintenance, asset lifecycle management and service contract monitoring., • Recruiting, inducting, developing and supporting staff to achieve high levels of productivity., • Working with and supporting the Operations Manager to exceed contract KPIs and ensure customer satisfaction., • Supporting customers as required to minimise disruption to hospital operations., • Building long-term relationships with customers, subcontractors and staff to ensure responsiveness and support., • Leading on customer escalations and ensuring complaints are dealt with promptly., • Working alongside contract and account managers to ensure customer requests are met., • Supervising and taking responsibility for the investigation of incidents involving medical devices., • Acting as the lead point of contact with MHRA, CQC, Health & Safety and other regulators, and implementing procedures to ensure compliance., • Conducting audits of clinical equipment, database content and record accuracy., • Uncontrolled when printed, ensure you have the current version before using this document., • Travelling to sites as required to support team engagement and customer relationships., • Undertaking any other duties that support the smooth operation and delivery of the service., • Contributing to the development of annual operating budgets for assigned contracts and monitoring performance against budget., • Degree in Management or equivalent experience, • Managerial experience (>5 years), • Biomedical experience (>10 years), • Membership of RCT or IPEM (Desirable), • Experience with medical device management theory and policies, • Customer focussed, confident meeting senior customer management, • Computer literate (Windows) to include Microsoft Office, • Excellent Influencing and negotiation skills, • Strong interpersonal & communication skills, • Detailed up-to-date knowledge of managing a wide range of medical equipment, including technical understanding, • Able to work as part of a team or alone, • Able to work to a deadline on various projects, • Exceptional levels of personal responsibility, • Strong aptitude for dealing with ambiguity, maturity, resilience and the ability to stay calm under pressure, • Private healthcare, • Employee Assistance Programme, • Pension scheme & salary sacrifice options, • Electric car and cycle-to-work schemes Apply now and take the next step in your Clinical Engineering leadership career. Contact Louise at 121 Personnel

Health & Safety Director- Industrial Roofing & Cladding Job Title: Health & Safety Director- Industrial Roofing & Cladding Job reference Number: 982245-5731-26105 Industry Sector: Health & Safety Manager, Health & Safety Director, SHEQ, Roofing, Cladding, Roofing Refurbishment, Refurb, Building Envelope, Commercial Roof & Wall Systems, Roofing Contractor, Contracts Manager, Projects Manager, Commercial Manager, felts, liquid systems, Flat Roofing Systems, Single ply, Industrial Cladding systems, Metal Cladding Location: Remote (Site visits nationally) Remuneration: £80,000 - £100,000 + bonus Benefits: Car or car allowance + comprehensive benefits package The role of the Health & Safety Director- Industrial Roofing & Cladding will involve: • Health & Safety Director position working on various roofing and cladding refurbishment projects; felts, liquid systems, flat roofing systems, single ply, industrial cladding systems etc, • Lead, develop, and implement the company-wide Health & Safety strategy across all Service Centres and divisions, • Ensure full compliance with Health & Safety legislation while driving continuous improvement in systems, policies, and performance, • Advise and influence the Managing Director, Board, and senior leadership team on risk, compliance, and strategic direction, • Conduct site audits, monitor KPIs, and lead investigations to ensure effective incident management and corrective actions, • Must have experience as Health & Safety senior manager or director within construction, • NEBOSH Diploma (or equivalent Level 6 Health & Safety qualification), • Ideally have Chartered Membership of IOSH (CMIOSH), • Experience conducting audits, incident investigations, and driving continuous improvement, • Excellent communication skills both written and verbal across all levels

Job Title - Senior Commercial Manager Location - Heathrow Salary - Up to £110,000 plus car allowance, bonus and an excellent package The Opportunity We are recruiting on behalf of our client for a standout Senior Commercial Manager to take the commercial lead on a flagship multi million pound multi-storey car park development at Heathrow Airport. This is a high-profile, technically complex project being delivered within a live airport environment. The scheme involves construction in and around existing operational infrastructure, demanding meticulous planning, innovative thinking, and a proactive commercial approach. It's an opportunity to play a pivotal role on a challenging build where no two days will look the same. The Role As Senior Commercial Manager, you will lead all commercial aspects of the project, driving performance, managing risk, and ensuring successful financial delivery from pre-construction through to final account. Key responsibilities include: • Leading the commercial strategy on a major, technically challenging infrastructure project, • Managing and adapting commercial resource to meet evolving project demands, • Supporting organisational and project-level change with a proactive mindset, • Providing commercial input into tendering and pre-contract activities, including reporting, • Overseeing project start-up procedures and establishing robust commercial controls, • Driving procurement strategy, ensuring efficient sourcing of materials and subcontract services in line with client policy, • Managing the full subcontract procurement lifecycle, including tendering, evaluation, and award recommendations, • Conducting gap analysis across packages to ensure full commercial coverage, • Building strong relationships with the supply chain to drive cost efficiency, quality, and continuous improvement, • Maximising cash flow through accurate valuations, invoicing, and payment management, • Leading the preparation and agreement of final accounts, including variations, claims, and dispute resolution, • Driving cost control initiatives, identifying inefficiencies and ensuring financial targets are met or exceeded, • Producing accurate CVRs, forecasts, and contributing to overall financial planning, • Identifying and managing project risks and opportunities at an early stage About You • Degree-qualified in Quantity Surveying or a related discipline, • Proven experience with a leading UK main contractor, managing commercial delivery on projects exceeding £10m annually, • Strong track record across new build and refurbishment projects; aviation experience is advantageous but not essential, • Demonstrated ability to lead, mentor, and develop commercial teams, • Strong working knowledge of NEC forms of contract, • Comfortable operating in complex, live environments with multiple stakeholders Why This Role? This is more than just another project. It's an opportunity to lead commercially on a £100m scheme at one of the world's busiest airports, where technical complexity, stakeholder coordination, and precision delivery are critical to success. If you're looking for a role that will challenge and elevate your career, this is it.

Commercial Manager - Mechanical Projects and Maintenance Salary: £65,000 - £75,000+ (flexible depending on experience) + package Our client is a rapidly growing engineering business delivering mechanical projects and building maintenance services across a diverse range of sectors. Due to continued expansion, they are seeking to appoint an experienced and commercially astute Commercial Manager to take on a key strategic leadership role within the organisation. This is an excellent opportunity to join a forward-thinking business where you will oversee multiple projects, lead a small commercial team, and play a central role in developing and scaling the commercial function. The Opportunity Reporting into senior leadership, the successful candidate will take ownership of the commercial performance across a portfolio of mechanical projects and maintenance contracts. You will be instrumental in driving financial control, improving commercial processes, and embedding greater commercial awareness across both project delivery and maintenance operations. This role combines strategic leadership with hands-on involvement in live projects. Key Responsibilities • Provide strategic commercial oversight across multiple mechanical projects and building maintenance contracts, • Take full P&L responsibility for project portfolios and overall business unit performance, • Lead the review, negotiation, and management of commercial contracts, • Develop and manage cost plans, lifecycle costing, and financial forecasts, • Conduct detailed project reviews focusing on profitability, performance, and risk mitigation, • Drive improvements in commercial systems, processes, and governance, • Implement consistent reporting structures to ensure full financial visibility across projects and maintenance workstreams, • Work closely with operational teams to enhance commercial awareness and cost control, • Manage, mentor, and develop junior Quantity Surveyors and commercial staff You will demonstrate: • Proven experience in a Commercial Manager or Senior Quantity Surveyor role within engineering or construction, • Strong technical understanding of mechanical building services, including HVAC systems, plant, and associated infrastructure, • Experience working across building maintenance, FM, or lifecycle maintenance contracts, alongside project delivery, • Ability to commercially manage both reactive and planned maintenance frameworks as well as capital projects, • Excellent financial acumen, including forecasting, reporting, and cost control, • Strong contract knowledge (e.g. JCT, NEC or similar), • A proactive, solutions-driven mindset with a "can-do" attitude, • Experience leading and developing teams, with a focus on continuous improvement This is an excellent opportunity to join a forward-thinking business where you will oversee multiple projects, lead a small commercial team, and play a central role in developing and scaling the commercial function. Please contact Russel Cleverley at Penguin in CONFIDENCE.

An exciting opportunity has arisen for a Senior Knowledge Exchange Manager to join a large, complex higher education organisation. This senior post plays a key role in leading knowledge exchange, commercialisation and external engagement activity, supporting institutional objectives around research impact, innovation, income generation and partnerships. Key Responsibilities • Lead and manage a specialist knowledge exchange team, ensuring high-quality, responsive support to academic and professional stakeholders, • Drive the development and delivery of knowledge exchange, commercialisation and external engagement activity across the organisation, • Support academics and teams to develop, bid for and deliver externally funded projects and partnerships, • Lead intellectual property management, commercialisation strategies and venture creation activity, • Oversee the end-to-end pipeline for IP identification, protection, licensing and spin-out development, • Work with finance, legal services and external advisers to oversee contracts, IP transactions and commercial agreements, • Improve performance outcomes relating to income generation, partnerships, impact and sustainability, • Embed effective governance, compliance and reporting arrangements across knowledge exchange activity, • Lead the preparation of internal and external performance reporting and accountability documentation, • Develop and deliver training, guidance and development activity to build commercial capability and confidence, • Represent the organisation externally with partners, networks and stakeholders as required, • Ensure ethical practice, equality, diversity and inclusion are integral to all engagement and partnership activity, • Maintain accurate systems, documentation and records to support auditability and decision-makingIdeal Candidate Profile, • Significant senior-level experience in knowledge exchange, technology transfer, research commercialisation or innovation management within higher education or a related environment, • Strong understanding of intellectual property, licensing, spin-out creation and commercial negotiation, • Proven experience managing complex partnerships, contracts and stakeholder relationships, • Demonstrable people-management experience, including leading and developing high-performing teams, • Experience operating within governance, compliance and reporting frameworks, • Strategic thinker with strong operational delivery skills, • Confident working autonomously and influencing at senior level, • Strong analytical, organisational and prioritisation skills, • Excellent written and verbal communication skills, • Proactive, resilient and solutions-focused approach Working Pattern: Full-time, 3 days on-site Contract: Initial 6 weeks Rate: £325 - £375 per day (paid via an Umbrella)

PLEASE NOTE: Must have strong experience in Managed/Serviced Offices / Turnkey Offices Our client is a fully occupied, premium turnkey office building in the City of London where they operate under a serviced / fully managed office model. They are currently looking for an experienced and dynamic Building Property Manager. The role requires a hands-on professional capable of delivering best-in-class tenant experience, while ensuring cost-efficient and high-performing building operations, while also supporting tenant retention and future leasing strategy. This is a client-facing, operational leadership role, interacting directly with tenant CEOs and senior stakeholders, while coordinating internal staff and external suppliers. The ideal candidate combines strong operational property management experience with a commercially aware mindset, including familiarity with leasing dynamics and an active broker network in the City of London, to ensure both exceptional building performance and continuity of occupancy. Key Responsibilities • Tenant & Stakeholder Management, • Building Operations Management, • Supplier & Contract Management, • Financial & Cost Control, • Leasing Support & Commercial Awareness, • Compliance & Risk Management, • Continuous Improvement Candidate Profile Experience • Minimum 5–8+ years’ experience in property or facilities management., • Proven track record managing similar office assets, ideally:, • Serviced offices / flexible workspace, • Multi-tenant premium office buildings, • Demonstrated success in tenant relationship management at senior level., • Strong operational mindset with hands-on approach., • Excellent communication and interpersonal skills., • Good understanding of commercial leasing structures., • Established network within the London office brokerage community is a strong advantage., • High level of commercial awareness and cost control discipline., • Ability to manage multiple stakeholders and priorities effectively., • Professional, credible, and confident in dealing with senior executives., • Proactive, accountable, and results-driven., • Service-oriented mindset with a focus on excellence., • Ability to operate both strategically and operationally.

A fantastic opportunity has emerged for a Head of Resident Experience to join the housing department at one of Adecco's key public sector clients in a full time (36 hours per week, Monday to Friday) interim assignment. Working hybridly (3 days each week) our client's West London office, this role reports into the Assistant Director of Landlord Services and will line manage a Resident Engagement Manager and the Complaint Resolution Manager. The role has been moved from Asset Management into Landlord Services and re-profiled and is critical to delivering the organisation's Regulator of Social Housing improvement plan. The aim is to improve performance and progress towards a C1 rating. Key Responsibilities: • Lead Resident Engagement and Complaints, • Act as lead for two regulator-linked improvement projects:, • Resident engagement, • Customer access, • Drive delivery of the improvement plan with tight deadlines., • Establish a culture of continuous improvement and innovation by developing and implementing key changes., • Engage with community stakeholders and partners, ensuring collaboration and co-creation on joint initiatives and integrating community and partnership working into service planning and delivery., • Being responsible and accountable for managing the budget, involving finance teams early, ensuring compliance with financial and procurement procedure rules, policies and processes, and proactively managing risks and overspends, and maximising income, funding opportunities and efficiencies., • Foster effective communication with all service staff, ensuring they are well-informed., • Draft comprehensive reports, briefing notes, and presentations, support audits and committee meetings with detailed information and analysis and collaborate with the Assistant Director to ensure all documentation meets organisational standards and aids decision-making., • Build strong relationships across the organisation (e.g. IT, performance teams)., • Provide strategic leadership to a small resident engagement team and strengthen its direction., • Support recruitment within the team., • Strong experience in social housing, particularly resident engagement and customer experience., • Proven head-of-service or senior leadership experience., • Able to operate at pace, bring structure, and add value quickly., • Extensive knowledge and in-depth understanding of resident engagement, driving customer excellence, performance management, and delivering high-quality resident services., • Proven ability to lead, manage, and motivate teams, ensuring high performance and effective service delivery., • Demonstrable commitment to improving customer satisfaction for residents., • Excellent verbal and written communication skills for effective interaction with internal and external stakeholders., • Strong data management, analytical, and problem-solving skills to address complex operational issues, with experience of using data analytics and reporting tools., • Experience of undertaking detailed performance monitoring on key compliance metrics, analysing data to identify trends, strengths, and areas for improvement, and contributing to long-term planning and strategy., • Understanding of how to support strong and compliant procurement delivery and commercial management., • Ability to provide thorough culture change, training, and ongoing support to staff to ensure they understand and adhere to strong customer and compliance-focused behaviours, developing a culture of accountability.