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Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Our studios are considered one of the foremost motion picture and television production and post-production facilities in the world. They inform, engage, and transport audiences to new worlds. The key to that lies with our Studio Operations group, which includes areas like soundstage/backlot set rentals, events, design, culinary, construction, landscaping and much more. Whether it’s hosting an unforgettable studio tour, creating an optimal workspace, or equipping talent to tell the best stories, these teams lay the foundation for the memorable experiences we provide. Your New Role… We have an exciting new position for a Team Leader to join our Technical Services team here at the Warner Bros. Studio Tour London - The Making Of Harry Potter (WBSTL). Our Technical Services department maintain all show related aspects of the Studio Tour including (but not limited to) lighting, sound, video, sets, props, show control and associated hardware and software. By working closely with the original filmmakers and a select pool of suppliers and third-party contractors, Technical Services ensure the Studio Tour operates to the highest standards and follows industry best practice to deliver a consistent, safe and exceptional visitor experience. As Team Leader you will support the management of the Technical Services team, leading a dedicated team of professionals whilst ensuring the smooth running of all show-related systems. Core Responsibilities… * Lead and manage the Technical Services Team ensuring all show-related systems across the Studio Tour are maintained to the highest operational and presentation standards. * Support the delivery, maintenance and continuous improvement of all show systems. * Provide senior technical support and guidance to the technical team, ensuring technical best practice is followed in the maintenance, installation and operation of Tour assets * Work collaboratively with filmmakers and creative stakeholders to retain knowledge of set build and maintenance and ensure this is embedded into ongoing technical operations. * Deputise for Management team as required, representing the department and ensuring continuity of technical leadership. * Maintain operational competency across all technician roles, leading by example to support operational delivery and ensure team resilience, credibility and continuity. * Promote and maintain a strong health and safety culture within the Technical Services Team, (including compliance for risk assessments, safe systems of work, RAMS and relevant legislation). * Champion show quality and guest experience by proactively identifying, reporting and resolving technical issues that may impact presentation standards. Key Skills & Qualifications * Proven track record (four years+) in a similar technical maintenance role within the entertainment, theatre, attractions, or live experience industry. * Detailed understanding with demonstrable technical and maintenance expertise of show technical systems including show control and networked lighting systems * Familiarity with electrical systems and wiring * Previous experience working within an operational and customer-facing environment where there are significant numbers of the general public on site. * Previous experience of successfully supporting the management and development of team members would be advantageous. * Fully conversant with, and able to demonstrate an up-to-date working knowledge of relevant statutory and legislative regulations. * Proven practical knowledge of Health & Safety regulations and safe working practices, including production of risk assessments, method statements and standard operating procedure policies. * Strong IT skills with a sound working knowledge of Microsoft Office. * Ability to collaborate effectively with others to support the wider aims of the business, whilst remaining flexible and adaptable within a dynamic and demanding operational environment. * Proven organisational and planning skills. * Understanding of work order / facilities management systems and workflows. * Proficient and conversant with workshop machinery, processes and health and safety. Advantageous * Training in temporary electrical systems (BS7909). * IOSH Qualified * Working knowledge of ADIPS and HSG175 standards. * Engineering competency across electrical, mechanical and pneumatic systems. * IPAF 3a/3b and forklift certification Working Pattern This is a full-time position, averaging 40 hours per week. The role operates on a mix of early, mid and late shifts including weekends to support the operation of the Tour as well as overnight shifts for maintenance works. #SO Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you. How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at ___ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our ___ for instructions to submit your request.

Operations Director Fire & Security Commutable to Hemel Hempstead (ideal locations: Oxfordshire, Buckinghamshire, Hertfordshire, Middlesex, Berkshire, West London, Bedfordshire, Northamptonshire) c. £80,000 - £90,000 + Bonus + Director-Level Benefits Reports to: Managing Director / CEO Fire OR Security Systems (experience with Fire Alarms or CCTV, Access Control for a NACOSS, NSI, BAFE, FIA installer in UK is necessary) About the Role for Operations Director - Fire and Security We are seeking a strategic and results-driven Operations Director with a strong background in the Electrical or Electronic Fire OR Security industry to lead and optimise our clients operational functions as they scale towards a £20M - £40M turnover. This is a pivotal leadership role focused on driving operational excellence, improving project delivery, and enhancing customer satisfaction across Fire & Security Projects and Services through strategy and improvements Key Responsibilities for Operations Director/ Past Managing Director • Strategic Operations Leadership: Develop and execute operational strategies aligned with business growth objectives., • Process Improvement: Identify inefficiencies and implement streamlined processes to improve engineer productivity, reduce travel time, and enhance project delivery., • Project Delivery Oversight: Oversee the successful delivery of Fire & Security projects (Fire Alarms, CCTV, Access Control, etc.), ensuring high standards of quality and customer satisfaction., • Engineer Efficiency: Analyse field operations and implement systems to optimise engineer scheduling, routing, and performance., • Procurement & Supply Chain: Lead procurement strategy to ensure cost-effective sourcing and timely availability of materials and equipment., • Customer Experience: Maintain and improve service delivery standards, ensuring projects are delivered on time, within budget, and to client expectations., • Data-Driven Decision Making: Use analytics and KPIs to monitor performance, identify trends, and drive continuous improvement., • Team Leadership: Lead and develop a high-performing operations team, fostering a culture of accountability, innovation, and excellence. Required Experience for Operations Director - Fire and Security • Proven experience in an Operations Director or Senior operations Manager leadership role within Fire OR Security industry in UK, • Strong understanding of EITHER Life Safety or Electronic Security such as CCTV, Access Control, or Fire Alarm, (Fire and Security Systems (or either or) including project delivery., • Demonstrated success in scaling operations and improving efficiency in a growing business., • Expertise in process optimisation, resource planning, Travel efficiency, Improving processes to help people and cost control., • Strategic thinker with the ability to translate vision into actionable plans, and drive efficiencies through to improve, not just manage Project and Service Delivery and customers get the improvements, • Must be commutable to Hemel Hempstead - ideal locations include Oxfordshire, Buckinghamshire, Hertfordshire, Middlesex, Berkshire, West London, Bedfordshire, or Northamptonshire. Why Apply? If you are a Senior Operations Manager or Fire and Security Director now? • Be part of a dynamic leadership team driving significant growth., • Influence the future of a leading Fire & Security company., • Competitive salary £80k - £90k, • Performance-based bonus., • 33 days holiday (including bank holidays) - and increasing, • Car Allowance or Car Scheme Steve Eley - Fire and Security Careers - Specilaist Agency for UK Permanent roles

Project Manager WMS Underfloor Heating Limited Brookmans Park, Hertfordshire Salary: Negotiable depending on experience Hours: 07:00am – 16:30pm, Monday to Friday Holidays & Benefits: • 25 days holiday per annum, • Bank Holiday Closure, • Christmas Closure Line Manager: Senior Project Manager Location: Brookmans Park, Hertfordshire Company Summary Working with us means you become part of the WMS family. We are a fun, passionate and trusted company, delivering underfloor heating to luxury projects of varying sizes. Beyond just fitting underfloor heating, we believe in building solid relationships and providing the same premium quality service to all our clients and suppliers. With ambitious plans to grow over the next few years, we have a fantastic opportunity to be part of our exciting team. The Role WMS Underfloor Heating Limited has a team of office-based Project Managers who manage multiple underfloor heating projects once an order has been secured. This involves seeing the project through to completion in conjunction with our labour team, sub-contractors and suppliers. You need to be a proactive team worker with the initiative to work alone when required and able to manage your own diary and workload. There will be occasions when you will be required to attend site meetings with our clients so that the underfloor heating detail for installation is fully prepared and accurate. The ability to communicate at all levels is key as you will interact daily with site operatives to Director level. Key Requirements • Construction knowledge and experience, working in a similar environment and/or role, ideally within the Plumbing, Heating & Mechanical sector, • Full valid UK Driving Licence, • Good IT skills & literacy, with working knowledge of Microsoft Outlook, Word & Excel, • Excellent communication and written skills, • You will be required to hold a CSCS and/or SKILLcard (the Company can support obtaining this, if required), • Good numerical skills, • Strong organisation and time management skills, • Personable, presentable, respectful and articulate, • Excellent commercial awareness and ability to negotiate, • Ability to work within deadlines and cope under pressure Project Delivery Seamlessly run your projects within company and client objectives – on time, on budget and with customer service excellence: • Maintain strong positive working relationships with our clients onsite & offsite, including installers and sub-contractors, • Set up of new projects once order has been secured, providing Tech Subs, Budget Tracker, Schedule of Works etc., • Responsible for UFH design and fully able to carry out designs for your projects should the Design Manager be absent or needing assistance due to their workload, • Responsible for Risk & Method Statements (RAMS) and issue to relevant parties and any other health & safety requirements of the client, • Approval of supplier and sub-contractor invoicing, ensuring Quality Assurance checks and documentation has been completed (this may require using client programs and submissions), • Deal with reactive client, installer, and subcontractor enquiries, • Raise Purchase & Sales Orders, Picking Lists & Variations, • Attend meetings when required including Site Visits, Pre-Starts, Operations/Contract Meetings etc., • Provide installer training and compliance support Our Company values are important to us and any successful candidate undertakes to uphold them: Perform | Responsibility | Integrity | Do | Exceed Key Performance Indicators (KPIs) Our Project Managers have three main KPIs. The successful candidate will: Throughput Ensure that project invoicing per month is in line with targets & objectives set by the Operations Manager. Profitability / Commercial Take full ownership for the commercial elements of their projects. When a new project is handed over from Pre-Contracts, scrutinise project objectives including forecasted exit gross profit (GP). Come up with appropriate solutions for continuous improvement where anything is hindering targets. Remain aware of costs versus budgets as projects progress. GP performance is assessed based upon these factors. Net Promoter Score (NPS) Achieve and/or exceed the Company’s NPS target. Attitude Contribute to the positive environment with a constructive mindset. Commitment to being culture-driven and a team player. Feedback Readiness to accept constructive feedback to enable the team’s continuous improvement. Project Resource Ensure your projects have the correct levels of resource in line with the client’s programme of work. Health, Safety and Environment Responsible for all aspects of project health, safety & environment. Prepare RAMS and ensure that control measures are communicated and adhered to by relevant parties. Work alongside Site Management to ensure that HSE/Site Rules and specific hazards are identified.

About the Role We are seeking an experienced and motivated Site Manager to join our team. In this role, you will lead onsite delivery teams and oversee day-to-day operational activities, ensuring projects are delivered safely, on time, within budget, and to a high standard of quality.You will assess resource requirements, manage productivity, and ensure all team objectives are achieved while maintaining excellent customer relationships. A strong focus on Health, Safety and Environmental compliance is essential, along with effective budget control and service delivery.You will work with key operational, commercial, and contractual KPIs to maximise performance, drive service excellence, and promote continuous improvement. This role offers the opportunity to contribute to business growth by strengthening client relationships and supporting the expansion of the company's client base. About You You will be a proactive and organised leader with strong operational knowledge and experience managing teams in a construction or refurbishment environment. Essential Requirements: • Full UK driving licence (manual or automatic) held for a minimum of 12 months, • NVQ Level 6 in Construction or Management, or equivalent experience, • Black CSCS Card or working towards, • SMSTS qualification, • First Aid at Work certification Benefits • Company car or car allowance, • Discretionary annual profit-share bonus scheme, • 26 days annual leave plus bank holidays, • Enhanced pension plan, • Private health insurance or Westfield Healthcare Cash Plan, • Life assurance and accident cover, • Share save scheme, • Enhanced maternity and paternity pay, • Work perks discounts and vouchers, • Holiday purchase scheme, • Flexible working and flexible bank holidays, • Cycle to Work scheme, • Paid volunteering days (2 per year), • Learning and development opportunities, • Extensive wellbeing support including EAP, • Loyalty and values awards Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Description: Job Role: Vocational Training Assistant Manager Location: HMP The Mount Salary: From £35,000 Contract: Permanent, full time Working Environment: Prison-based role with full on-site leadership and delivery Role Overview We are recruiting an experienced and motivated Assistant Manager: Vocational to support the effective leadership and delivery of high-quality vocational education at HMP The Mount. In this senior role, you will support the Education Manager with curriculum management, quality assurance and continuous improvement, ensuring provision meets the needs of learners, employers and regulatory requirements. You will lead on quality improvement activity, support the development of teaching staff and help embed an innovative, learner-focused culture that raises standards and achieves strong outcomes. As part of the site leadership team, you will also deputise for the Education Manager when required and contribute to the day-to-day operational management of the education department. Key Responsibilities Curriculum & Quality Leadership • Level 5 Operations or Departmental Manager qualification. - Experience working within prison education or secure learning environments. - Experience supporting inspection preparation and quality improvement planning.

Site Manager - Social Housing Planned MaintenanceLocation: St AlbansContract: Full time, permanentSalary: £48,000 - £55,000 DOE + car allowance OR company vehicle The Opportunity We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver internal and external retrofit projects across social housing properties in the St Albans area. This is a client-facing role where you will be responsible for ensuring projects are delivered on time, within budget, and to the highest standards of quality and health & safety. Key Responsibilities • Oversee the overall direction of projects while maintaining financial control., • Build strong relationships with clients and their representatives to ensure high-quality service delivery., • Manage costs and coordinate subcontractors effectively., • Plan and implement short, medium, and long-term programmes for multiple work streams., • Conduct onsite inspections, investigations, and reporting to drive continuous improvement., • Handover properties on time, meeting strict key performance indicators (KPIs)., • Liaise closely with clients, contract administrators, and design teams., • Ensure strict health and safety compliance on site., • Manage site administration and staff effectively., • Oversee scheduling and procurement of materials., • Chair subcontractor progress meetings., • Proven track record delivering planned maintenance projects within social housing, ideally retrofit works., • Strong leadership skills and the ability to maintain a visible, "hands-on" site presence., • Excellent communication and client-facing skills., • Experience in cost control and subcontractor management. You will be part of a modern, forward-thinking business that values the strengths, skills, and personalities of its people as the key to success. In return, you will receive a highly competitive salary, car allowance and mileage reimbursement, alongside excellent career progression opportunities. For your chance to secure this exciting opportunity, please apply online today!

Streetworks Coordinator \n \n Location: St Albans \n Rate: £28–£32 per hour \n Hours: Full-time, 40 hours per week \n Start Date: ASAP \n Contract Duration: 6 Months Contract \n \n The Opportunity \n \n Morson Edge is looking for an experienced Streetworks Coordinator to join a leading civil engineering and infrastructure project based in St Albans on a freelance basis. \n \n This role offers the opportunity to support major infrastructure works within a structured and collaborative environment, ensuring full compliance with the New Roads and Street Works Act 1991 (NRSWA). \n \n Key Responsibilities \n Issue and manage Streetworks permits via the Street Manager system through to completion \n Ensure compliance with NRSWA requirements and minimise risk of legislative breaches \n Maintain accurate and up-to-date schedules of works \n Coordinate with third parties including parking suspensions, road closures, and bus stop suspensions \n Administer Section 50 licences \n Analyse and respond to Fixed Penalty Notices (FPNs) and Section 74 charges \n Produce reports on planned and ongoing works \n Respond to Highway Authority comments and modification requests \n Support project planning, programme updates, and progress meetings \n Manage programme interfaces relating to Streetworks activities \n Support KPI reporting and continuous improvement initiatives \n Conduct compliance audits where required \n Build effective working relationships with internal teams and external stakeholders \n Requirements \n \n Essential \n \n Strong organisational skills with the ability to manage multiple priorities \n Ability to work proactively, accurately, and to deadlines \n Confident communicator with experience liaising with project teams and local authorities \n \n Desirable \n \n Good working knowledge of Microsoft Office \n Strong interpersonal and communication skills \n Ability to work independently and as part of a team \n High attention to detail \n Previous experience and good knowledge of NRSWA \n \n Please apply with an up to date CV

Site Manager About the RoleWe are seeking an experienced and motivated Site Manager to join our team. In this role, you will lead onsite delivery teams and oversee day-to-day operational activities, ensuring projects are delivered safely, on time, within budget, and to a high standard of quality.You will assess resource requirements, manage productivity, and ensure all team objectives are achieved while maintaining excellent customer relationships. A strong focus on Health, Safety and Environmental compliance is essential, along with effective budget control and service delivery.You will work with key operational, commercial, and contractual KPIs to maximise performance, drive service excellence, and promote continuous improvement. This role offers the opportunity to contribute to business growth by strengthening client relationships and supporting the expansion of the company’s client base. About YouYou will be a proactive and organised leader with strong operational knowledge and experience managing teams in a construction or refurbishment environment. Essential Requirements: • Full UK driving licence (manual or automatic) held for a minimum of 12 months, • NVQ Level 6 in Construction or Management, or equivalent experience, • Black CSCS Card or working towards, • SMSTS qualification, • First Aid at Work certification, • Retrofit or SHDF experienceA company vehicle will be provided.Benefits, • Company car or car allowance, • Discretionary annual profit-share bonus scheme, • 26 days annual leave plus bank holidays, • Enhanced pension plan, • Private health insurance or Westfield Healthcare Cash Plan, • Life assurance and accident cover, • Share save scheme, • Enhanced maternity and paternity pay, • Work perks discounts and vouchers, • Holiday purchase scheme, • Flexible working and flexible bank holidays, • Cycle to Work scheme, • Paid volunteering days (2 per year), • Learning and development opportunities, • Extensive wellbeing support including EAP, • Loyalty and values awards, • Funded professional subscriptions What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4787644

Job Title: Pre-Construction Manager\nLocation/Region: St Albans (with nationwide project involvement)\nSalary: £85,000 – £95,000\n\nJob Summary\n\n Ensuring the successful delivery of building services throughout the pre-construction phase. Responsible for controlling the selection of sub-contractors to tender from the supply chain. Acting as subject matter expert for all things MEP to support a range of projects, providing guidance and identifying any potential issues relating to building services. Working closely with site teams and business leaders to drive improvements to pre-construction Building Services processes and strategy.\n\nDuties & Responsibilities\n\nAdhere to company Health & Safety policy.\nMonitor, coordinate and control the flow of M&E design information to ensure timely release for construction activities.\nReview M&E concept designs and Stage 4 & 5 subcontractor-led designs.\nEnsure M&E designers identify hazards and assess health & safety risks in their designs.\nUndertake full design gap analysis at tender stage and advise estimating teams of any shortfalls.\nReview tender design information and identify potential value engineering opportunities.\nManage, track and control statutory utility providers.\nEnsure all required approvals (statutory, regulatory, client, company) are obtained as required.\nReview and support development of design, construction and commissioning programmes aligned to contract requirements.\nProduce weekly Building Services status reports.\nAssist in the selection and appointment of M&E consultants and subcontractors.\nEnsure all M&E information issued for construction is fully coordinated, reviewed and approved.\nEnsure designs are cost-effective and aligned with budget and quality requirements.\nValidate M&E design upon project completion.\nMaintain cost and installation records, including witnessing testing and commissioning.\nCarry out cost checks and report significant deviations.\nEnsure risk assessments are completed and risks mitigated.\nSupport production of O&M manuals.\nEnsure subcontractors comply with company Safety Management Systems.\nContribute to project reporting and attend meetings as required.\nEnsure production controls are in place for monitoring, benchmarking and improving performance.\nInspect M&E works and produce reports, including snagging activities.\nWork in line with Quality, Environmental and Safety Management Systems.\nMaintain high standards of health & safety for self and others.\nIdentify and support repeat business opportunities.\nBuild and maintain strong internal and external relationships.\nEnsure departmental operations comply with Health & Safety requirements and risk assessments.\nSupport and develop team members through feedback and mentoring.\nUndertake any other duties consistent with the role. \n\n Qualifications / Experience\n\nMinimum 5 years’ relevant industry experience\nMembership of a relevant professional body (e.g. CIBSE, ASHRAE, IET)\nWorking towards MCIOB or CIBSE accreditation\nStrong design and estimating experience\nProficient in Microsoft Office (Outlook, Word, Excel, PowerPoint)\nStrong understanding of health & safety and company policies\nExperience in complex construction or built environment projects\nProven project planning and budget management capability\nCommitment to continuous professional development\nExperience delivering and embedding organisational change \n\n Competencies\n\nCommercially astute with strong construction process knowledge\nSelf-motivated with ability to work autonomously\nStrong problem-solving and decision-making skills\nHighly organised with attention to detail\nExcellent written and verbal communication skills\nAbility to work under pressure\nStrong relationship-building skills at all levels\nEffective leadership and team motivation skills\nPassion for mentoring and developing others\nCollaborative and personable team player\nOpen to feedback and continuous improvement

Role: Health & Safety Manager\nSalary: £60,000 - £70,000 per annum + car allowance, travel and bonus\nLocation: Regional role with travel across multiple live projects\n\nAn exciting opportunity has arisen for an experienced Health & Safety Manager to join a highly successful and financially secure main contractor delivering high-quality new build projects across the Industrial, Commercial and Retail sectors.\n\nWith an annual turnover of circa £200m, this business has built an outstanding reputation for consistent delivery, strong client relationships and sustained year-on-year growth. Backed by a robust project pipeline and ambitious plans to exceed £250m+ turnover in the coming years, this is an excellent time to join a company entering its next phase of expansion. Wholly owned by its shareholders, debt free, and with a clear long-term vision, the business offers not only stability but genuine opportunity for career progression. Reporting directly to the Health & Safety Director, the successful candidate will play a key role in shaping the future of health and safety across the organisation.\n\nThe Role\n\nAs Health & Safety Manager, you will be responsible for overseeing health and safety across up to five live construction projects within your designated region. Working closely with senior leadership, site teams and operational staff, you will ensure the business remains fully compliant while driving continuous improvement in standards, behaviours and culture. This is a highly visible position within the business and offers the chance to make a real impact. The role has a clear pathway toward a future Head of Health & Safety position, with the opportunity to help build and lead a wider team as the company continues to grow.\n\nKey Responsibilities\n\n * Act as the main point of contact for all health and safety matters across your designated construction sites.\n\n * Provide professional guidance and support to project teams, managers and senior stakeholders on all aspects of health and safety compliance and best practice.\n\n * Develop, implement and continuously improve the company’s health and safety strategy to further strengthen culture, awareness and accountability throughout the business.\n\n * Review, update and enforce health and safety policies and procedures in line with current legislation, industry standards and business expectations.\n\n * Conduct regular site inspections, audits and reviews to ensure consistent standards are maintained across all projects.\n\n * Identify risks proactively and work collaboratively with operational teams to implement practical and effective control measures.\n\n * Support investigations into incidents, near misses and non-conformances, ensuring lessons learned are communicated and embedded.\n\n * Promote a positive and proactive health and safety culture at all levels of the organisation.\n\nRequirements\n\n * NEBOSH or IOSH Health & Safety qualification.\n\n * Proven experience in a similar Health & Safety role within the construction sector.\n\n * Strong track record of working on comparable new build projects.\n\n * Willingness and ability to travel across multiple live projects within the region.\n\n * Excellent communication skills, with the ability to influence and engage stakeholders at all levels of the business.\n\n * High attention to detail and a proactive, solutions-focused approach.\n\nWhy Apply?\n\n * Join a successful, growing and financially strong contractor with an impressive market position.\n\n * Be part of a business with a strong pipeline of secured work and ambitious growth plans.\n\n * Report directly to an experienced Health & Safety Director and play a key role in the company’s future.\n\n * Enjoy genuine long-term progression prospects, including a pathway to Head of Health & Safety.\n\n * Receive a highly competitive salary and package including car allowance, travel and bonus.\n\nThis is an excellent opportunity for a motivated Health & Safety professional looking to step into a business where they can make a real difference and progress their career in line with an ambitious growth strategy

Join a Thriving Firm as an Accounting Client Manager - Harpenden Join a Thriving Firm as an Accounting Client Manager - HarpendenAn established and respected firm in Harpenden is excited to welcome a new Accounting Client Manager to its growing team. This is a fantastic opportunity for someone who thrives on building meaningful client relationships, delivering exceptional work, and playing a key role in shaping both people and processes.The firm partners with a diverse range of clients-from dynamic UK-based SMEs to international businesses-and is celebrated for its collaborative culture and forward-thinking mindset. What’s on Offer: • Full-time, office-based role (Monday-Friday, 9:00-5:30), • Salary: £40-£50k, with flexibility for part-time arrangements, • A hands-on, client-facing position with real impact, • Build strong relationships as the main contact for your SME clients, • Review year-end statutory accounts with precision and insight, • Provide meaningful commentary on management accounts, • Identify opportunities for tax efficiency and business development, • Ensure compliance and timely delivery across all work, • Support and guide junior and offshore team members, • Contribute to process enhancements and system improvements, • Stay current with accounting and tax regulations What You’ll Bring, • Solid experience in a practice environment, • ACCA/ACA part-qualified, finalist, or qualified by experience, • A proactive, commercially minded approach to problem-solving, • Confidence using cloud-based software (Xero, QuickBooks, Iris, etc.), • Excellent communication skills and ability to lead client discussions, • Familiarity with UK or UAE tax/property tax is a plus, but not essential If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4707341

Site Manager - Social Housing Planned Maintenance\nLocation: St Albans\nContract: Full time, permanent\nSalary: £48,000 - £55,000 DOE + car allowance OR company vehicle\n\nThe Opportunity\n\nWe are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver internal and external retrofit projects across social housing properties in the St Albans area.\n\nThis is a client-facing role where you will be responsible for ensuring projects are delivered on time, within budget, and to the highest standards of quality and health & safety.\n\nKey Responsibilities\n\nOversee the overall direction of projects while maintaining financial control.\nBuild strong relationships with clients and their representatives to ensure high-quality service delivery.\nManage costs and coordinate subcontractors effectively.\nPlan and implement short, medium, and long-term programmes for multiple work streams.\nConduct onsite inspections, investigations, and reporting to drive continuous improvement.\nHandover properties on time, meeting strict key performance indicators (KPIs).\nLiaise closely with clients, contract administrators, and design teams.\nEnsure strict health and safety compliance on site.\nManage site administration and staff effectively.\nOversee scheduling and procurement of materials.\nChair subcontractor progress meetings.\nProgramme works using MS Project.About You\n\nProven track record delivering planned maintenance projects within social housing, ideally retrofit works.\nStrong leadership skills and the ability to maintain a visible, "hands-on" site presence.\nExcellent communication and client-facing skills.\nExperience in cost control and subcontractor management.\nCompetent in using MS Project or similar planning software.Why Join Us\n\nYou will be part of a modern, forward-thinking business that values the strengths, skills, and personalities of its people as the key to success. In return, you will receive a highly competitive salary, car allowance and mileage reimbursement, alongside excellent career progression opportunities.\n\nFor your chance to secure this exciting opportunity, please apply online today

Factory Manager – Manufacturing – Leadership Role – Excellent Package\n\nGot People are recruiting for an experienced Factory Manager on behalf of a global manufacturing business with operations across Europe, Asia and the USA.\n\nThis organisation delivers comprehensive solutions, combining project consultancy with advanced machine and die technology, supported by a network of over 30 sites worldwide.\n\nThis is a senior leadership opportunity to manage a busy production facility and play a key role in driving performance, efficiency and quality.\n\nThe Role\n\nReporting directly to the Managing Director, you will lead a team of approximately 35 staff, ensuring the smooth and efficient running of all factory operations.\n\nYou will be responsible for delivering products on time, in full, and to the highest quality standards, while fostering a strong, motivated and high-performing team.\n\nKey Responsibilities\n\nOversee all factory operations, including Production, Packing, Delivery and Despatch\nEnsure full compliance with Health & Safety regulations\nLead, motivate and develop a team of 35 employees\nWork closely with Customer Services to align production with commercial priorities and lead times\nMaintain consistent, high-quality output across all processes\nDrive continuous improvement initiatives using LEAN methodologies\nSupport site management, including operational efficiency and security\nCoordinate ongoing training and development across the workforce\n\nSkills & Experience Required\n\nProven experience in a Factory or Manufacturing Manager role\nStrong leadership, organisational and people management skills\nExcellent communication and interpersonal abilities\nExperience within a manufacturing or production environment\nProactive, hands-on approach within a dynamic management team\nGood IT skills; SAP knowledge advantageous\nForklift licence desirable\n\nWhat’s on Offer\n\nCompetitive salary plus bonus\nComprehensive benefits package\nSenior leadership role within a globally established business\nOpportunity to make a measurable impact on operational performance\n\nKey Relationships\n\nSenior Management Team\nOperations Team\nCustomer Services Team\n\nApply now to take the next step in your leadership career with a forward-thinking, international organisation

HR Manager – St Albans (Hybrid)\nUp to £60,000 + Benefits | 6-12 Month Fixed Term Contract\nThis is a hands-on HR leadership role supporting both the UK head office and international subsidiaries of a global technology business. As HR Manager, you’ll lead on a range of core people functions, from recruitment and onboarding to policy development, performance management, and employee engagement. You’ll oversee employee records, manage HR systems and documentation, and play a key part in driving compliance, employee wellbeing, and organisational development. Acting as a key point of contact for both staff and management, you’ll provide practical HR advice and guidance, while managing a small team and supporting the development of the wider HR function across the group.\nWhat’s on offer:\nYou’ll work in a collaborative and engaging environment where continuous improvement is encouraged. In return, you’ll benefit from private healthcare, life insurance, a pension scheme, flexible working, and a range of wellbeing and lifestyle perks including Perkbox, subsidised gym membership, and regular company-wide events. The business offers 21 days holiday plus bank holidays, increasing with tenure up to 30 days.\nWhat we’re looking for:\n * 5+ years' HR experience, ideally supporting both UK and international operations\n * CIPD Level 5 or above\n * In-depth knowledge of UK employment law and HR best practice\n * Confident communicator, able to handle complex or sensitive conversations\n * Experience advising on performance, grievances, and disciplinary matters\n * Strong organisational and reporting skills\n * Proficiency with Microsoft Exchange and general HR systems\n * Previous experience managing or mentoring HR team members is preferred\nIf you're looking for a varied, people-focused role where you can have a direct impact across a global group, we’d like to hear from you

Scheme Manager - Oysterfields, St Albans\n\n£34,320 per annum\n\nAre you a compassionate and dynamic leader looking to make a meaningful difference? We are seeking a dedicated Scheme Manager to join our team and help shape a supportive environment where young people feel empowered to build brighter futures.\n\nIn this role, you will work closely with the management team to ensure the smooth day-to-day running of our home, while driving forward innovative ideas that strengthen our services. Through a respectful and inclusive approach, you will champion our commitment to creating a place where young people and colleagues alike feel valued, heard and supported.\n\nCandidates will ideally have 1 year’s management experience and at least 2 years’ experience working within the care and supported housing field or with young people.\n\nKey Responsibilities:\n\nEmpowerment and Support:\nLead and inspire a dedicated team to empower vulnerable young people to develop independence and fulfil their potential, working compassionately alongside social workers and other professionals.\n\nSkill Development:\nUse a positive, respectful approach to help young people build essential life skills such as cooking, cleaning, budgeting and confidence-building, supporting their resilience and transition to independence.\n\nMeaningful Engagement:\nEncourage young people to take part in education, employment, training and volunteering, promoting inclusion and ensuring every individual has opportunities to thrive.\n\nCollaborative Working:\nWork collaboratively with external agencies to provide a joined-up and supportive journey for each young person.\n\nTeam Leadership:\nLead and support Senior Support Workers, Support Workers and Night Supervisors to deliver high-quality, compassionate care.\n\nOperational Management:\nOversee staff rotas, annual leave and sickness cover to ensure smooth operational delivery.\n\nQualifications and Experience:\n\nEducational Background:\nNVQ Level 5 in Children & Young People or equivalent, or willingness to achieve this qualification in the workplace.\n\nRelevant Experience:\nExperience supporting young people facing complex challenges, including behavioural issues, mental health needs or substance misuse.\n\nAsylum Process Experience:\nExperience assisting young people navigating the Home Office asylum process.\n\nCommitment to PIE:\nStrong understanding of Psychologically Informed Environments (PIE) and how they support compassionate, relational practice.\n\nInterpersonal Skills:\nAbility to adapt communication to individual needs, ensuring young people feel respected, understood and engaged.\n\nFlexibility:\nWillingness to work across various community locations and adapt to diverse needs.\n\nProfessional Development:\nCommitment to continuous learning, reflective practice and collaborative improvement.\n\nDriving Requirements:\nA car driver with access to a vehicle and business car insurance.\n\nRegulatory Knowledge:\nUnderstanding of, or willingness to learn, Ofsted regulations, with experience maintaining high standards in youth support settings.\n\nBenefits:\n\nGenerous annual leave allowance of 33 days per year, rising to 35 with service (pro rata)\n£34,320 salary\nAnnual bonus based on satisfactory performance\nMonthly attendance bonus\nBlue Light Card: Access to discounts for local and national retailers\nCommitment to health and wellbeing through the Five Ways to Wellbeing\nOpportunities for training and professional development\nWorkplace pension scheme and life assurance of three times annual salary\nAccess to an employee assistance helpline \n\nThe Young People’s Separated Migrant Children (SMC) Services team is committed to providing empowering, inclusive and psychologically informed environments for young people aged 16-18 under the care of the Local Authority. We strive to create safe, compassionate and respectful spaces that support growth, resilience and positive change, while meeting Ofsted requirements.\n\nHightown is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Successful candidates will require a satisfactory Disclosure and Barring Service check, along with any other relevant recruitment checks.\n\nWe are an Equal Opportunities & Disability Confident Employer

Our client is seeking an experienced HR professional to join their team on an 8-month fixed-term basis.\n\nThey are open to appointing at HR Advisor or HR Manager level, depending on experience.\n\nIt is essential that you have Cascade HR System experience\n\nWhat’s in it for you?\n\n * Salary: up to £60k depending on experience\n\n * Hours: Monday to Friday, 8am-4pm or 9am-5pm, office based\n\n * 22 days holiday plus 8 days bank holiday (increasing with length of service)\n\n * Free parking\n\n * Private medical insurance\n\n * Life insurance\n\n * Discretionary annual bonus\n\n * Salary exchange pension\n\n * Employee assistance programme\n\n * Online discount programme\n\nKey responsibilities:\n\n * Provide hands-on HR support across the full employee lifecycle, with a strong focus on employee relations (disciplinary, grievance, performance and absence cases).\n\n * Support and coach managers, ensuring HR matters are handled in line with employment law and best practice.\n\n * Deliver end-to-end recruitment, including advising on hiring strategy, coordinating interviews and managing offers.\n\n * Maintain accurate employee records and produce reports using the Cascade HR System (essential).\n\n * Ensure compliance with HR policies, procedures and statutory requirements.\n\n * Contribute to continuous improvement of HR processes and ways of working.\n\nWhat the employer is looking for:\n\n * Proven experience in a generalist HR Advisor or HR Manager role.\n\n * Strong ER and recruitment background.\n\n * Confident user of Cascade HR System.\n\n * Practical, organised and comfortable operating in a fast‑paced environment.\n\nRed Door Recruitment is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website.\n\nPlease note due to the number of applications we often receive; only shortlisted applicants will be contacted

Quality Manager – CNC Machining / Aerospace – £60,000\n\nLocation: Watford, Hertfordshire\n Full-Time, Permanent\n Salary: Circa £60,000\n Hours: Monday–Thursday 7:45–16:45, Friday 7:45–12:45\n\nThe Opportunity\n\nA well-established and growing subcontract precision engineering business is seeking a Quality Manager to lead its quality function.\n\nThe company supplies high-precision CNC machined components into highly regulated sectors, including aerospace and defence, and is looking for a hands-on leader to drive quality standards, improve systems, and embed a right-first-time culture across the shopfloor.\n\nYou will take full ownership of Quality and lead a small team of:\n\nQuality Engineer\nGoods In / Out Inspector\nInspector\n\nThe Role\n\nThis is a key leadership position within the business, responsible for maintaining and developing the Quality Management System while acting as the escalation point for all quality-related matters.\n\nYou will be highly visible across the operation, working closely with Production and Engineering to ensure processes are robust, repeatable, and aligned to customer and regulatory requirements.\n\nKey Responsibilities\n\nLead and continuously improve the Quality Management System in line with AS9100/ISO standards\nManage internal, customer, and third-party audits, ensuring effective and timely close-out of actions\nAct as the escalation point for non-conformances, leading root cause analysis (8D, 5 Why, Fishbone) and corrective actions\nOversee all inspection and verification activities, including FAIRs, production inspection, and CMM/metrology capability\nImplement and drive key quality metrics including scrap, rework, customer returns, and OTIF performance\nManage supplier quality, ensuring compliance, traceability, and flow-down of requirements\nMaintain robust document control and quality record systems\nWork cross-functionally to ensure manufacturing processes are stable, measurable, and repeatable\nDrive continuous improvement and introduce more effective, data-driven and digital quality processes\nPromote a strong quality culture through leadership, coaching, and shopfloor engagement\n\nAbout You\n\nProven experience as a Quality Manager within CNC machining or precision engineering\nStrong knowledge of FAIR/FAI, traceability, non-conformance systems, and metrology\nAble to read and interpret engineering drawings and GD&T\nExperience working within AS9100 or similarly regulated environments\nConfident communicator, able to engage with shopfloor teams, customers, and auditors\nHands-on, pragmatic approach with a focus on continuous improvement\n\nDesirable\n\nLead or Internal Auditor qualification (ISO9001 / AS9100)\nEngineering qualification (HNC / HND / Degree)\nExperience with Lean or Six Sigma\nBackground in aerospace, defence, or other regulated industries\n\nWhy Apply\n\nSenior role with full ownership of the quality function\nStable SME environment with strong industry positioning\nOpportunity to make a visible impact and drive improvements\nClose-knit team with real autonomy\nEarly finish every Friday\n\nIf you are a hands-on Quality Manager looking for a role where you can genuinely influence standards, systems, and culture, apply now

Production & Procurement Manager Are you a hands-on leader with a sharp eye for both supply chain logistics and shopfloor efficiency? We are looking for a versatile Production & Procurement Manager to take full ownership of our manufacturing lifecycle. This is a pivotal role where you will bridge the gap between international sourcing and high-quality timber case production. Location: Kings Langley, Watford WD4 Salary: £50,000 - £53,000 + Benefits + possible Car Position: You will manage everything from procuring softwood and plywood (locally and from overseas) to leading a skilled production team. You’ll be responsible for ensuring our manufacturing schedule is met, quality is uncompromised, and our facility operates at peak efficiency. What you’ll be doing: • Sourcing & Buying: Negotiating with domestic and international sawmills to ensure we have the best materials at the best prices., • Production Excellence: Creating cutting lists, managing workflows between machining and assembly, and hitting KPIs. Using LEAN concept and focused on continuous improvement., • Team Leadership: Managing labour allocation, mentoring staff, and fostering a culture of continuous improvement., • Compliance: Ensuring we remain leaders in Quality (ISO 9001) and Health & Safety., • Operational Oversight: Managing site facilities, machinery maintenance, and stock valuations. What we’re looking for: • Proven experience in a Production Management or Senior Procurement role (ideally within timber or manufacturing)., • Experience handling imports, customs, and international shipping., • A strong communicator who can liaise with everyone from overseas shippers to shopfloor operators., • Technical proficiency in production planning and using time-recording systems., • A "can-do" attitude towards problem-solving and facility maintenance. Why join us? This is a high-impact role with genuine responsibility. You will have the autonomy to challenge current processes, implement new efficiencies, and shape the future of our production facility.

Senior Consumer Lending Compliance and Financial Crime Manager Hemel Hempstead, Hybrid (3 days/ week in office) Annual salary + bonus and benefits Join us as our Compliance & Financial Crime Manager and take the lead in safeguarding our business by ensuring full adherence to FCA regulations, including the Consumer Credit Sourcebook and Consumer Duty. In this pivotal role, you’ll guide senior management with expert regulatory advice, proactively monitor compliance risks, and champion a strong culture of integrity and accountability across Haven Leisure Limited and Bourne Leisure Limited. If you’re passionate about making a real impact through compliance and financial crime prevention, this is the role for you. What you will be doing: • Designing, implementing, and maintaining a robust compliance framework and monitoring programme aligned with FCA rules, regulatory developments, and the business’s risk profile, supporting sustainable growth and good consumer outcomes., • Leading the business’s Consumer Duty approach and embedding conduct risk into monitoring, governance, and decision-making, ensuring positive consumer outcomes and regulatory adherence., • Providing expert compliance advice on products, marketing, and operational changes, reviewing financial promotions, and acting as a trusted advisor balancing regulatory and commercial objectives., • Overseeing financial crime prevention policies and activities, managing complex cases, supporting sanctions and KYC checks, and advising the MLRO to ensure ongoing regulatory compliance., • Owning compliance policies, training, regulatory engagement, and reporting; delivering regular MI to senior stakeholders, supporting governance, and identifying emerging risks for continuous improvement. What we’d like you to bring: • Significant experience in a senior compliance role within an FCA-regulated credit broker or consumer finance firm, with strong knowledge of the FCA Handbook, including CONC, PRIN, SYSC, DISP, and Consumer Duty., • Proven ability to design and deliver strategic, risk-based compliance monitoring programmes and implement financial crime prevention policies in an FCA-regulated environment., • Experience engaging effectively with the FCA and senior stakeholders, supported by strong analytical, reporting, and communication skills., • Professional compliance qualifications (e.g., ICA, CISI) and experience supporting SM&CR responsibilities, with a proactive, solutions-focused approach and excellent judgment., • Ability to work independently and collaboratively and present complex information clearly, challenge constructively, influence senior stakeholders, and uphold the highest standards of integrity and FCA Conduct Rules. What’s In It For You? • ‘Holiday Buy Scheme’, • Annual bonus, • Generous discounts on Haven and Warner Hotels holidays for you, your family and friends, • Comprehensive wellbeing support, • Access to the Bourne Leisure corporate box at the O2 Arena ,London, • Exclusive discounts with corporate partners, • Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees, • Enhanced family friendly policies and pay (eligibility criteria applied) Who are we? We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead. What’s it like to work with us? Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves. We operate a hybrid working model, meaning 50% of your working week will be spent at the office, occasionally on Park, or at external events. What can you expect during the recruitment process? The interview process will be up to 3 stages and may contain a presentation or skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know. Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at .

We are partnering with a highly respected global engineering organisation to recruit an HR Manager supporting their corporate functions. This is a high-impact, visible role working closely with senior leadership, where you’ll operate as a true HR generalist while driving strategic people initiatives. You will act as a trusted advisor and leader across the business, delivering both operational HR excellence and forward-thinking initiatives. This role is ideal for someone who enjoys balancing day-to-day HR with meaningful project work, particularly around employee engagement, ESG/CSR, and wellbeing. Corporate HR Manager Permanent Monday to Thursday, 8:30am – 5:00pm, Friday, 8:30am – 4:00pm Up to £70,000 + 15% bonus + excellent benefits Hemel Hempstead Corporate HR Manager Key Responsibilities • Partner with senior leadership to drive people strategy across corporate functions, • Deliver full generalist HR support including ER, performance, and talent management, • Lead engagement, wellbeing, ESG and diversity initiatives, • Drive organisational change, projects, and continuous improvement activity, • Act as a coach and advisor to leaders, developing capability across teams, • Oversee recruitment processes and ensure alignment with market and internal frameworks, • Lead performance management, salary review, and talent development processes, • Run and coordinate monthly UK HR meetings, • Collaborate with international HR teams on global initiatives, • Support HR for HR functions and corporate teams Corporate HR Manager Essential Experience/Skills/Qualifications • Proven HR experience (ideally 5+ years), • Strong stakeholder management skills, comfortable influencing senior leaders, • Engaging, visible, and proactive in approach, • Passionate about employee experience, ESG, and wellbeing, • Experience supporting corporate or professional services functions, • CIPD qualified (or working towards) preferred but not essential Corporate HR Manager Company Benefits • 15% bonus, • Private Health Cover, • Pension: 6% employee / 9% employer, • Hybrid working (1 day from home), • Opportunity to step into a leadership-facing, strategic HR role This is a fantastic opportunity to join a globally recognised organisation with a strong people-first culture and real investment in HR as a strategic function.

Regional Customer Service Team Leader Location: Hemel Hempstead Salary: Up to £40,000 Hours: Monday–Friday | 37.5 hours per week Are you a customer service leader who thrives in a fast‑paced environment and enjoys building high‑performing teams? This is a pivotal role where you’ll shape customer experience strategy, lead a regional team and drive operational excellence across the business. The Role You’ll play a key role in delivering exceptional customer service by leading, developing and motivating the Customer Services team while working closely with Operations, IT and senior leadership. Acting as a bridge between customers and the business, you’ll ensure service standards remain consistently high and aligned with company goals. Key Responsibilities • Embed exceptional customer service across the organisation by supporting and implementing company policies, • Act as the main liaison between Customer Services, Operations and customers to ensure seamless service delivery, • Lead, coach and develop the team, setting clear targets, performance plans and career pathways, • Identify talent and support succession planning to ensure long‑term team strength, • Deputise for the CS Operations Manager and cover Senior CSA/CSA duties when required, • Oversee recruitment, onboarding, training, coaching and mentoring alongside the Training & QA Lead, • Conduct performance reviews, manage standards and apply corrective actions in line with HR policies, • Work closely with IT to improve system functionality and respond to evolving customer needs, • Maintain strong relationships with internal stakeholders and represent the business at meetings and events, • Ensure contract reviews, reporting and processes meet accreditation standards including ISO 17025 and MCERTS, • Support group-wide alignment and the rollout of new processes and best practices, • Champion company values and promote a culture of excellence and continuous improvement Skills & Experience • Proven experience in a senior, high‑volume customer service leadership role (ISO 17025 laboratory experience desirable), • A confident, motivating leader with strong team‑building and coaching skills, • Excellent communication skills with the ability to engage stakeholders at all levels, • Strong problem‑solving and decision‑making capability in a fast‑moving environment, • Results‑driven with a passion for improving customer service performance, • Flexible, adaptable and comfortable managing change, • Experience training, mentoring and supervising Customer Service Advisors Why Apply? This is an exciting opportunity to make a real impact, influence customer experience strategy and grow within a collaborative, forward‑thinking organisation.

The Opportunity We are working with a leading FMCG food manufacturing business who are seeking an experienced Maintenance Manager to join their growing engineering team. This is an excellent opportunity to join a well-established organisation with strong growth plans, offering genuine career progression as the business continues to expand. The Role The successful Maintenance Manager will be responsible for ensuring the smooth and efficient running of the Engineering Department, reporting directly into the Head of Engineering. You will lead a small team and play a key role in driving performance, reliability, and continuous improvement across the site. Key responsibilities include: ·Leading, managing, and developing a team of up to 6 direct reports and 10 indirect reports, including contractors ·Overseeing planned preventative maintenance (PPM) schedules and their effective implementation ·Managing contractors on site and ensuring compliance with site standards ·Allocation and prioritisation of workloads across the engineering team ·First and second line management responsibilities ·Conducting performance reviews and staff appraisals ·Driving KPI performance including maintenance delivery, health & safety, quality, and waste reduction ·Providing strong technical leadership with a proactive approach to equipment reliability and failure prevention ·Supporting and delivering engineering projects...

Are you a proven Field Service leader ready to take ownership of a national engineering team within a growing, well-established industrial business? I’m supporting a market leading provider of industrial steam and thermal process equipment in the search for a Field Service Manager - a critical leadership role at the heart of their UK Service Division, supporting a large installed base across multiple industries. The Role You’ll lead a UK-wide team of 16–18 Field Service Engineers, driving performance, utilisation and service excellence across a geographically distributed function. This role sits within the senior UK management team and will play a key part in shaping service delivery, improving processes and supporting continued business growth. Key Responsibilities • Lead, develop and manage a national team of Field Service Engineers, • Drive effective deployment of engineers based on skills, location and customer demand, • Oversee scheduling to maximise utilisation and service efficiency, • Monitor KPIs, operational performance and service delivery standards, • Act as a technical escalation point for complex field issues, • Ensure high standards of H&S and compliance across all field activities, • Own performance management, training and ongoing development of engineers, • Build and maintain strong customer relationships, handling escalations when required, • Work cross-functionally with Sales, Projects and Service teams, • Drive continuous improvement across service operations What We’re Looking For • Proven experience in Field Service Management or senior engineering leadership, • Strong technical background in industrial plant, mechanical systems or process equipment, • Experience managing geographically dispersed engineering teams, • Strong organisational and operational leadership capability, • Commercial awareness with a focus on performance and KPI improvement, • Confident communicator — able to engage engineers, customers and senior stakeholders, • Structured, hands-on approach to leadership and problem solving, • Comfortable working with digital service platforms and reporting tools Technical Background (Highly Desirable) Experience in areas such as: • Steam boilers / steam generation systems, • Thermal fluid or heat transfer systems, • Industrial burners & combustion systems, • Heat recovery / energy systems, • PLC, SCADA or boiler management systems, • Pressure systems / PSSR compliance, • Industrial water treatment

Senior Maintenance Engineer 📍 Hertfordshire | Permanent | Engineering / Manufacturing We are currently recruiting for a Senior Maintenance Engineer to join a high-performing engineering team within a regulated manufacturing environment. This is a hands-on leadership role responsible for supporting production operations, coordinating engineering activities, and ensuring the reliability of manufacturing and packaging equipment. Working closely with the Senior Production Engineering Manager, you will play a key role in maintaining equipment performance, supporting operational priorities, and developing the next generation of engineering talent. The Role As a Senior Maintenance Engineer, you will support the efficient operation of production by coordinating engineering activities and leading technicians on shift. You will also contribute to continuous improvement, maintenance strategy, and regulatory compliance across manufacturing and packaging systems. Key responsibilities include: • Coordinating engineering resources to support daily production requirements, • Planning and overseeing engineering maintenance activities, • Leading and directing Production Engineering Technicians on shift, • Coaching and mentoring apprentices and trainee engineers, • Performing maintenance, fault finding, and repair of manufacturing and packaging equipment, • Ensuring equipment operates reliably and in line with GMP and industry standards, • Recording equipment failures and maintenance activity on CMMS systems (e.g., Maximo), • Supporting investigations, root cause analysis, and corrective/preventative actions, • Implementing preventative, reactive, and runtime maintenance strategies, • Supervising external contractors and equipment vendors, • Supporting engineering projects and equipment modifications, • Developing and maintaining procedures, job plans, and technical documentation, • Participating in risk assessments and method statements for engineering work What We’re Looking For We are seeking a technically strong engineer with leadership capability and experience in a regulated production environment. Preferred qualifications: • Time-served engineering apprenticeship or equivalent, • Engineering qualification such as:, • City & Guilds Level 3, • BTEC Level 3, • ONC / HNC / HND or equivalent Experience: • Strong engineering maintenance background, • Experience within a pharmaceutical or regulated manufacturing environment is highly desirable, • Hands-on experience with production and packaging machinery Key Skills: • Strong fault-finding and diagnostic ability, • Ability to read and interpret engineering drawings (P&ID, loop drawings), • Excellent organisation and coordination skills, • Clear and accurate technical documentation, • Good communication and team leadership skills, • Ability to prioritise workload in a fast-paced production environment, • Computer literate and familiar with maintenance management systems, • Flexible, multi-disciplined approach to engineering work, • Strong focus on identifying root causes and preventing repeat failures

We are looking for a Head of Developer and Wholesale Services to lead our Developer Services, Wholesale, and Non-Household (NHH) customer operations. Reporting to the Director of Customer Experience, this is a senior, strategic leadership role responsible for elevating our D-MeX and BR-MeX performance, strengthening commercial outcomes, and delivering exceptional end-to-end experiences for developers and NHH customers. You will lead a function of approximately 60 colleagues, shaping a high-performing, customer-centric operation that balances commercial efficiency, regulatory compliance, and operational excellence. Ensure all your application information is up to date and in order before applying for this opportunity. The Role You will own the strategic direction and delivery of Wholesale Services, Developer Experience, and NHH customer performance. Youll set clear expectations, build strong partnerships across the business, and use data, insight, and governance to drive improvements, reduce complaints, enhance service quality, and deliver financially sustainable outcomes across AMP cycles. You will act as a visible leaderinternally and externallyrepresenting Affinity Water across industry bodies, influencing best practice, and ensuring we are recognised as a top-three performer in D-MeX and BR-MeX. Key Responsibilities * Set and deliver the Wholesale & Development Experience strategy, ensuring alignment to regulatory obligations, customer expectations, and corporate goals. * Lead performance across key measures including D-MeX, BR-MeX, NHH revenue collection, complaint reduction, PCC/demand reduction, and income assurance. * Manage commercial relationships with delivery partners, ensuring quality, compliance, and operational resilience. * Act as Affinity Waters external ambassador, influencing industry forums, NAVs, SLPs and Water UK committees. * Ensure full compliance with all regulatory licences, charging rules, codes, and competition law. * Provide financial leadership, managing a circa £20m annual budget (Totex-neutral approach across Opex and Capex). * Lead a function of ~60 FTE, fostering a high-performance culture built on accountability, collaboration, and continuous improvement. * Oversee customer experience, charging, revenue, governance, and risk, ensuring transparency, fairness, and trust. * Champion health, safety and wellbeing across the function, ensuring suppliers meet CDM standards and Affinity Water policies. * Participation on Emergency Controller standby rota About You Were looking for a decisive, strategic, and customer-focused leader with deep experience in Developer Services, NHH markets, or regulated customer operations. Essential Experience * Senior leadership in regulated, customer-facing environments * Strong understanding of Developer Services, NHH retail market, charging frameworks and regulatory expectations * Evidence of delivering customer experience improvements and strong MeX performance * Experience managing commercial partners and supply chains * Financial and commercial acumen, including revenue-focused operations * Outstanding communication and stakeholder influence, including senior forums Desirable Experience * Experience presenting to Executive and Board-level audiences * Track record in emerging or competitive market environments * Experience delivering operational change in complex or regulated settings Skills & Attributes * Customer-first mindset and strategic thinking * Strong judgement, decision-making, and problem-solving skills * Ability to inspire teams and lead change at pace * Confident, clear communicator with excellent written and verbal skills * Collaborative, relationship-focused leadership style Benefits * Salary circa £100,000 dependent on skills and experience * Car allowance * Minimum 2 days per week in our Hatfield office * Learning and development opportunities including mentoring, formal courses, and open learning resources * Entry into the Senior Manager bonus scheme * 2630 days annual leave, rising with service, plus the option to buy up to 5 extra days * A personal Celebration Day for a religious or cultural occasion important to you * Generous double-match pension scheme (company contribution capped at 12%) * Enhanced family policies including Maternity, Adoption, Paternity, Shared Parental Leave, Fertility Support Leave, and paid Carers Leave * Menopause and Reasonable Adjustments policies * Access to our Wellbeing Centre for physical and mental health support * Discounts on retail, dental, and medical insurance through Tap4Perks * Up to 4 Affinity Days per year to volunteer in the community * Life Assurance Disability Confident As a Disability Confident employer, we offer interviews to disabled candidates who meet the essential criteria and opt in on the application form. If application numbers are very high, we will take a fair and proportionate number of disabled candidates through. A full job description is available from the Talent Acquisition team. xrnqpay Affinity Water is committed to building a diverse, inclusive workforce that reflects the communities we serve and where everyone can thrive.

Job Role: Vocational Training Assistant Manager Is this the role you are looking for If so read on for more details, and make sure to apply today. Location: HMP The Mount Salary: From £35,000 Contract: Permanent, full time Working Environment: Prison‑based role with full on‑site leadership and delivery Role Overview We are recruiting an experienced and motivated Assistant Manager: Vocational to support the effective leadership and delivery of high‑quality vocational education at HMP The Mount. In this senior role, you will support the Education Manager with curriculum management, quality assurance and continuous improvement, ensuring provision meets the needs of learners, employers and regulatory requirements. You will lead on quality improvement activity, support the development of teaching staff and help embed an innovative, learner‑focused culture that raises standards and achieves strong outcomes. As part of the site leadership team, you will also deputise for the Education Manager when required and contribute to the day‑to‑day operational management of the education department. Key Responsibilities Curriculum & Quality Leadership • Take the establishment lead for quality assurance and improvement within the vocational curriculum. - Drive the Quality Cycle across the department to ensure consistently high standards of teaching, learning and assessment. - Lead and coordinate lesson observations, blended learning reviews, learning walks and curriculum deep dives. - Produce observation reports, action plans and provide clear, developmental feedback to teaching staff. - Monitor and coordinate IQA and EQA activity, carrying out the IQA role where required. - Support the preparation of the annual Self‑Assessment Report (SAR), Quality Improvement Plan (QIP) and budget. Operational Management & Learner Experience, • Support day‑to‑day education department operations, including learner induction, class allocation and conduct. - Ensure curriculum delivery meets Ofsted, awarding‑body and Ministry of Justice requirements. - Develop and promote a standardised, employer‑focused curriculum aligned to learner and labour‑market needs. - Maintain and develop effective internal and external partnerships to support learner progression. Staff Leadership, Coaching & Development, • Provide strong, supportive leadership to teaching and support staff. - Manage staff performance through probation, appraisal and professional development processes. - Induct and mentor new teaching staff, providing ongoing coaching and guidance. - Encourage innovative, problem‑solving approaches to teaching to raise standards. - Coordinate and deliver local CPD based on quality findings and performance trends. Inclusion, Compliance & Contribution

Herts & West Essex Diabetic Eye Screening Programme Manager. As Programme Manager, you will lead the operational delivery, performance, and continuous improvement of the local DESP, ensuring that high‑quality, patient‑centred screening services are consistently delivered across the region. Recei

MANUFACTURING SUPERVISOR Job Title – Manufacturing Supervisor Location – St Albans, Hertfordshire Salary – £42,000 – £45,000 Shift – Monday to Friday (8am – 4pm) Job Role of the Manufacturing Supervisor. A fantastic opportunity has arisen for an experienced Manufacturing Supervisor to join a well-established UK pharmaceutical manufacturer operating from a modern, state-of-the-art GMP facility in Hertfordshire. Following continued growth and internal movement, the company is looking to strengthen its manufacturing leadership team with a motivated and hands-on supervisor. In this role, you will report directly to the Manufacturing Manager and lead a manufacturing team of approximately 15 operators. You will be responsible for overseeing daily production activities while ensuring high standards of quality, compliance, safety, and operational efficiency. The successful candidate will also deputise for the Manufacturing Manager when required. You will coordinate day-to-day manufacturing operations including blending, granulation, compression, and encapsulation processes, ensuring all activities are completed in line with cGMP, SOPs, MHRA requirements, approved batch records, and site safety procedures. The position also involves monitoring production performance, managing workflow, and supporting continuous improvement initiatives across the manufacturing department. Sector – Pharmaceutical Manufacturing Non-Negotiable Requirements of the Manufacturing Supervisor Supervisory or leadership experience within a pharmaceutical or GMP-regulated manufacturing environment. Requirements for the Manufacturing Supervisor. Experience leading and developing production teams within a regulated manufacturing environment. Strong understanding of cGMP standards, SOPs, and MHRA requirements. Experience managing deviations, investigations, and CAPA processes. Confident communication, leadership, and team management skills. Desirable Requirements for the Manufacturing Supervisor. Engineering or pharmaceutical qualification (Level 3 or equivalent). Experience supporting audits and cross-functional collaboration with QA, QC, Engineering, and Production Planning teams. The Manufacturing Supervisor will benefit from: Working for a stable and well-established pharmaceutical manufacturer. Competitive salary package of £42,000 – £45,000 depending on experience. Monday to Friday working hours (8am – 4pm) supporting work-life balance. 28 days holiday (inclusive), pension scheme, and bonus opportunities. Long-term career progression within a growing GMP manufacturing environment. If you are interested in this role and feel that you have the right skills, then please click apply at the bottom of this advert. For further details contact Consultant Name at Pioneer Selection. As a registered candidate with Pioneer Selection Ltd, you automatically become eligible for our referral scheme. You will receive £250 for every candidate we place in permanent employment who has been recommended by you. Terms and Conditions apply – please see our website for further details

We are partnering with a highly respected global engineering organisation to recruit an HR Manager supporting their corporate functions. This is a high-impact, visible role working closely with senior leadership, where you’ll operate as a true HR generalist while driving strategic people initiatives. You will act as a trusted advisor and leader across the business, delivering both operational HR excellence and forward-thinking initiatives. This role is ideal for someone who enjoys balancing day-to-day HR with meaningful project work, particularly around employee engagement, ESG/CSR, and wellbeing. Corporate HR Manager Permanent Monday to Thursday, 8:30am – 5:00pm, Friday, 8:30am – 4:00pm Up to £70,000 + 15% bonus + excellent benefits Hemel Hempstead Corporate HR Manager Key Responsibilities Partner with senior leadership to drive people strategy across corporate functions Deliver full generalist HR support including ER, performance, and talent management Lead engagement, wellbeing, ESG and diversity initiatives Drive organisational change, projects, and continuous improvement activity Act as a coach and advisor to leaders, developing capability across teams Oversee recruitment processes and ensure alignment with market and internal frameworks Lead performance management, salary review, and talent development processes Run and coordinate monthly UK HR meetings Collaborate with international HR teams on global initiatives Support HR for HR functions and corporate teams Corporate HR Manager Essential Experience/Skills/Qualifications Proven HR experience (ideally 5+ years) Strong stakeholder management skills, comfortable influencing senior leaders Engaging, visible, and proactive in approach Passionate about employee experience, ESG, and wellbeing Experience supporting corporate or professional services functions CIPD qualified (or working towards) preferred but not essential Corporate HR Manager Company Benefits 15% bonus Private Health Cover Pension: 6% employee / 9% employer Hybrid working (1 day from home) Opportunity to step into a leadership-facing, strategic HR role This is a fantastic opportunity to join a globally recognised organisation with a strong people-first culture and real investment in HR as a strategic function

Voids and Lettings Manager Full time - 35 hours per week Salary: £56,511 per annum Hightown House, Maylands, Hemel Hempstead At Hightown, we believe that everyone should have a safe, high-quality home and the right support to thrive. If you are passionate about delivering excellent housing services and want to work in an organisation where people genuinely matter, we would love to hear from you. We are looking for a Voids and Lettings Manager to lead our dedicated team and ensure that our homes are turned around efficiently, let appropriately and maintained to the highest standards. This role is ideal for someone who is decisive, organised and committed to creating positive experiences for applicants, residents and colleagues. About the Role As our Voids and Lettings Manager, you will: Lead, support and empower a team of staff working across voids, allocations and lettings, ensuring they have the confidence and tools to provide an excellent service. Promote a culture of respect and fairness so applicants are assessed consistently, treated with dignity and offered clear guidance throughout the lettings journey. Maintain high performance standards, monitoring KPIs and driving continuous improvement in void turnaround times and overall service delivery. Ensure all void properties meet legal, regulatory and safety requirements, including fire, gas, legionella and building regulations. Collaborate closely with Local Authority partners, internal teams and external stakeholders to ensure nominations, agreements and lettings progress smoothly. Work with compassion when supporting applicants, colleagues and partners, particularly during complex or challenging cases. Oversee budgets, ensuring value for money and effective use of resources. Work jointly with our Development team to ensure new build homes are handed over seamlessly and let within target timescales.This role requires a strong team leader who values collaboration, encourages shared problem-solving and inspires others to achieve high standards. What We Are Looking For You will be a confident manager with experience in voids, lettings, property maintenance environments and team leadership. You will bring strong organisational skills, excellent communication abilities and the capacity to make informed decisions in a busy, fast-paced environment. You will also be committed to inclusive practice and positive resident experiences, ensuring that our services are accessible, welcoming and responsive to individual needs. A full UK driving licence and use of a vehicle are essential. Why Hightown? When you join us, you become part of a housing association that genuinely cares about people and supports colleagues to grow, develop and succeed. As well as working in an organisation guided by values that shape everything we do, you will benefit from: 33 days annual leave, including bank holidays (rising with service) Annual performance-based bonus Monthly attendance bonus Regular salary and cost-of-living reviews Life assurance (three times your annual salary) Blue Light Card - access to discounts from local and national retailers Ongoing training and development opportunities to help you progress On-site gym access Apply Today If you are motivated by helping people find safe and comfortable homes, and you would like to lead a team that has a real impact on communities, we would be delighted to receive your application. Join us, and help shape housing services that empower individuals, promote inclusion, and genuinely make a difference

Principal Quality Engineer Role Purpose The Principal Quality Engineer is responsible for overseeing the execution and continuous improvement of quality processes to ensure compliance with customer, regulatory, and internal standards, particularly AS9100, ITAR, and NADCAP. This role provides technical leadership in quality engineering, supports strategic quality initiatives, and mentors the wider quality team to uphold rigorous standards in aerospace and defence gear manufacturing. Key Responsibilities Leadership and Oversight: Lead day-to-day quality engineering activities and provide mentorship to other Quality Engineers and Inspectors. Act as deputy to the Quality Manager where appropriate and support high-level decision-making on quality matters. Represent the Quality function in internal project teams, customer quality meetings, and regulatory audits. Compliance and Systems Management: Ensure ongoing compliance with AS9100, NADCAP, ISO 9001, ITAR, and customer-specific requirements. Drive maintenance and continual improvement of the Quality Management System (QMS), ensuring documentation, records, and procedures are fully aligned with certification standards. Support preparation and execution of external audits (certification, NADCAP, customer, and regulatory). Technical Quality Engineering: Lead or coordinate advanced quality planning activities including APQP, PPAP, control plans, FMEAs, and FAIRs (AS9102). Ensure robust inspection and test methods are in place for gear manufacturing processes (e.g. hobbing, grinding, heat treatment, NDT). Champion the use of risk-based thinking and structured problem-solving methodologies. NADCAP and Special Processes: Oversee compliance and audit readiness for NADCAP-accredited processes (e.g. heat treatment, NDT, coatings). Liaise with special process owners to ensure qualification and requalification activities meet NADCAP requirements. ITAR and Export Compliance: Ensure quality activities, data handling, and document control meet ITAR and UK Export Control requirements. Act as quality liaison for defence contracts requiring export licensing and controlled technical data. Root Cause and Continuous Improvement: Lead high-priority root cause investigations and corrective/preventive actions (RCA/CAPA). Drive cross-functional initiatives for process capability improvement, yield enhancement, and defect reduction. Monitor and report on key quality metrics (KPIs), using data to identify trends and opportunities for improvement. Required Skills and Competencies: Expert knowledge of AS9100, NADCAP, ITAR, and ISO 9001 standards. Proven leadership in Quality engineering within aerospace or defence sectors, including training and mentoring. Experience with gear manufacturing processes and associated quality challenges. Strong analytical and problem-solving skills (8D, DMAIC, 5 Whys, Fishbone). Ability to interpret complex technical drawings, specifications, and GD&T. Familiarity with quality tools: SPC, MSA, FMEA, APQP, PPAP, FAIRs. Comfortable working in regulated environments with strong attention to detail and compliance. Qualifications and Experience: Degree or HND/HNC in Engineering, Manufacturing, or Quality (or equivalent). Minimum 7 years’ experience in quality roles within aerospace/defence. Trained AS9100 and NADCAP internal auditor. Demonstrable experience managing NADCAP-accredited special processes. Knowledge of ITAR and UK Export Control compliance in a manufacturing context. Six Sigma Green or Black Belt certification (desirable). Chartered Engineer (CEng) status or working toward (desirable). Benefits: Employer pension contribution (6%) Annual bonus 25+ days holiday Training and development funding Life assurance

Job Title: Workshop Manager Salary: Up to £65,000 per annum (depending on experience) + Company Car Hours: Monday to Friday, Day Shifts Location: Hatfield About the Role We are currently seeking an experienced and driven Workshop Manager to oversee the daily operations of a busy and fast-paced engineering workshop in Hatfield. This is a key leadership position, responsible for ensuring the safe, efficient, and productive running of the workshop while maintaining high standards across all areas. You will play a vital role in managing teams, maintaining compliance, and driving continuous improvement, ensuring that all work is completed to the highest standards and within agreed timeframes. Key Responsibilities Taking full responsibility for Health, Safety, and Environmental compliance, ensuring all policies and procedures are adhered to at all times Managing and coordinating shift handovers, ensuring clear communication and continuity of work between teams Leading, mentoring, and supporting a team of engineers and workshop support staff to maximise productivity and performance Overseeing the day-to-day operations of the workshop, ensuring smooth and efficient workflow Monitoring workloads, planning resources, and ensuring deadlines and KPIs are consistently met Maintaining high standards of quality control and ensuring all work meets company and industry standards Identifying opportunities for process improvements and implementing best practices Ensuring all staff are working in line with company policies and relevant legislationSkills & Experience Required Proven experience in a Workshop Manager or similar leadership role within an engineering or industrial environment A strong engineering background, with hands-on technical knowledge Excellent communication and interpersonal skills, with the ability to lead and motivate a team Sound knowledge of employment law, Health & Safety, and Environmental legislation Strong organisational and problem-solving abilities A professional qualification in engineering (or equivalent company-recognised qualification) is desirableAdditional Requirements Willingness to attend regular face-to-face review meetings A professional attitude, strong work ethic, and a proactive, can-do approach Ability to build effective working relationships across all levels of the businessHow to Apply Interested? For more details or to discuss your next career move, contact Macy at Kemp Recruitment on (phone number removed) Reference: INDMM

Building Safety Manager Salary: £57,186 Location: Hemel Hempstead Help Shape Safer Homes and Stronger Communities at Hightown If you have worked in a housing association before, you already know that building safety is about far more than compliance. It’s about people, trust, and creating homes where residents feel secure, respected, and listened to. At Hightown, that belief drives every decision we make. As our Building Safety Manager, you will play a key role in ensuring our homes remain safe, well-maintained and supported by a clear, transparent safety culture that puts residents at the heart of everything we do. What You Will Be Doing As a sector-experienced professional, you will understand the practical importance of the Building Safety Act 2022, Fire Safety Act 2021 and the Fire Safety (England) Regulations 2022 and you’ll bring those duties to life in a meaningful, resident-focused way. You will: Lead on building safety across our higher-risk homes, ensuring information, inspections and records are accurate, accessible, and always ready for scrutiny. Manage the Golden Thread, develop robust Safety Case Reports, and embed proactive risk management across our assets. Oversee inspections, contractors and remedial works, ensuring issues are identified early and resolved promptly. Communicate clearly and sensitively with residents, helping them understand complex building safety requirements and feel informed, reassured and respected. Work closely with colleagues in Repairs, Housing, Compliance, Development and Asset Management to ensure building safety is understood, shared, and consistent across the organisation. Support the continuous improvement of policies, influence best practice, and help ensure Hightown stays ahead of evolving regulations and sector expectations.Your prior housing experience means you will know how to balance operational urgency with resident care, regulatory pressure with professional judgement, and technical detail with clear communication. Who We Are Looking For You will thrive in this role if you bring: Strong technical knowledge in building safety, HRRBs, Safety Case development or compliance. An approachable communication style that helps residents and colleagues understand technical information. A collaborative, solutions-focused approach, building strong relationships across teams and with contractors. Organisational confidence, proactive risk awareness and the ability to manage complex, changing priorities. A compassionate, resident-focused mindset grounded in respect, inclusion and empowerment. A Health & Safety or Fire Safety qualification (e.g. NEBOSH, Fire Management) and membership of a relevant professional body (e.g. IOSH, RICS, CIOB, RIBA, CIBSE, IFSM). The CIOB Level 6 Diploma in Building Safety Management, or the motivation to work towards it.If you have previously worked in a housing association and understand the realities of balancing resident expectations with regulatory requirements, you’ll be an excellent fit. Why Join Hightown? We offer: Professional development and sector-relevant training opportunities 33 days’ annual leave including Bank Holidays (pro-rata) Competitive salary of £57,186 for a 35-hour week Monthly attendance bonus Hybrid working (2 days in the office) Workplace pension & life assurance (3× salary) Retail, gym, restaurant and cinema discounts Employee wellbeing services Free on-site gym access Bring your housing sector experience to a role where your expertise genuinely matters and where your work directly improves the safety and confidence of our residents every day. We will be shortlisting and interviewing on an ongoing basis and may close the vacancy early. We are proud to be an Equal Opportunities and Disability Confident Employer

Area Manager Are you a high-performing Store Manager that has led projects or training roles across multiple sites ready to step into a Area Manager role? Or are you an existing Area Manager looking for a new challenge? This is a genuine progression opportunity for ambitious retail leaders within supermarket, convenience or discount retail who are ready to move beyond a single store and take ownership of a wider region. We're partnering with a fast-paced, expanding retailer seeking an Area Manager to drive performance across multiple stores in parts Hertfordshire and Buckinghamshire. Whether you're already operating at Area Manager level or you're a strong Store Manager who has led projects or supported multiple sites, this is your chance to step up. The Opportunity As Area Manager, you will: Lead, inspire and develop a team of Store Managers Drive sales, standards and customer experience across multiple locations Implement business strategy locally while influencing wider operational decisions Support new store openings and continuous improvement initiatives Build high-performing, engaged teams that deliver consistent results This role offers real exposure to senior leadership and the chance to shape performance across a growing estate. Who We're Looking For We're interested in: Existing Area Managers within supermarket, convenience or discount retail Experienced Store Managers from larger-format stores Store Managers who have led business-wide projects or held regional coach or training roles across a multi-site operation Retail leaders who can demonstrate influence beyond their own store Strong commercial operators with a track record of delivering results Natural leaders who develop people and build high-performing teams Why Join? This business is on an exciting growth journey. You'll be joining at a pivotal stage, with genuine opportunity to grow your career as the company expands. BBBH35650

Customer Experience Manager Location- Hemel Hempstead Salary- Up to £42,000 Role- Permanent Fortus Recruitment Group is a leading recruitment agency specialising in the repairs & maintenance industry. We are currently working with a well-established client who is seeking a skilled Resident Liaison Officer to join their planned maintenance team in the Dover and surrounding area. This role focuses on external projects including window and roofing replacements. We're hiring a Customer Experience Manager to join our team in Hemel Hempstead. The Role This position focuses on improving the overall customer journey, building strong relationships, and ensuring a high standard of service across all interactions. You'll lead on customer engagement, oversee service delivery, and use data and feedback to drive continuous improvement. Key Responsibilities Lead teams to deliver excellent customer and client experiences Manage relationships with customers and clients, ensuring expectations are met or exceeded Handle escalations, complaints, and service issues, identifying root causes and implementing long-term solutions Use data, feedback, and insights to improve services and enhance customer satisfaction Develop and refine customer journey processes to increase efficiency and consistency Support community engagement initiatives and strengthen stakeholder relationships Monitor performance through KPIs and drive ongoing improvements Lead, support, and develop team members to ensure high performance About You Experience in customer experience, resident engagement, or service delivery (ideally within social housing or similar sectors) Strong leadership and stakeholder management skills Ability to analyse data and implement service improvements Passion for delivering high-quality customer outcomes What's on Offer Competitive salary and benefits package Career development and progression opportunities Supportive and inclusive working environment If you are interested in this position please apply or if you would like to have a confidential chat please call office and speak to Taylor Johnston. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment is an equal opportunities employer. INDTJ

Regional Customer Service Team Leader Location: Hemel Hempstead Salary: Up to £40,000 Hours: Monday-Friday | 37.5 hours per week Are you a customer service leader who thrives in a fast‑paced environment and enjoys building high‑performing teams? This is a pivotal role where you'll shape customer experience strategy, lead a regional team and drive operational excellence across the business. The Role You'll play a key role in delivering exceptional customer service by leading, developing and motivating the Customer Services team while working closely with Operations, IT and senior leadership. Acting as a bridge between customers and the business, you'll ensure service standards remain consistently high and aligned with company goals. Key Responsibilities Embed exceptional customer service across the organisation by supporting and implementing company policies Act as the main liaison between Customer Services, Operations and customers to ensure seamless service delivery Lead, coach and develop the team, setting clear targets, performance plans and career pathways Identify talent and support succession planning to ensure long‑term team strength Deputise for the CS Operations Manager and cover Senior CSA/CSA duties when required Oversee recruitment, onboarding, training, coaching and mentoring alongside the Training & QA Lead Conduct performance reviews, manage standards and apply corrective actions in line with HR policies Work closely with IT to improve system functionality and respond to evolving customer needs Maintain strong relationships with internal stakeholders and represent the business at meetings and events Ensure contract reviews, reporting and processes meet accreditation standards including ISO 17025 and MCERTS Support group-wide alignment and the rollout of new processes and best practices Champion company values and promote a culture of excellence and continuous improvement Skills & Experience Proven experience in a senior, high‑volume customer service leadership role (ISO 17025 laboratory experience desirable) A confident, motivating leader with strong team‑building and coaching skills Excellent communication skills with the ability to engage stakeholders at all levels Strong problem‑solving and decision‑making capability in a fast‑moving environment Results‑driven with a passion for improving customer service performance Flexible, adaptable and comfortable managing change Experience training, mentoring and supervising Customer Service Advisors Why Apply? This is an exciting opportunity to make a real impact, influence customer experience strategy and grow within a collaborative, forward‑thinking organisation. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application

About the company: Our client is a specialist engineering contractor delivering groundwater control and dewatering solutions for construction and infrastructure projects With extensive experience across complex environments, we provide design, installation, and support services to help manage ground and water conditions safely and efficiently. About the job: The role is to champion a proactive safety, health and environmental culture across all project site operations and management by providing expert guidance, and support. The SHE Advisor will work collaboratively with site teams, leadership, and stakeholders advising on legislative requirements and adherence to company standards, enabling the business to make continuous improvement in safety performance and environmental stewardship. Key relationships: Operations Manager and their Drilling & Yard Managers and Project Managers, HR Manager and their admin support team, UK Managing Director and WJ Group Chief Operations Officer Key responsibilities: • Develop, implement, and maintain SHE policies and procedures in line with legislation and best practice, • Conduct risk assessments and ensure appropriate control measures are in place, • Lead incident investigations, identifying root causes and implementing corrective actions, • Deliver SHE training and promote a proactive, positive safety culture across all levels, • Carry out regular site inspections and audits, reporting on performance and improvement areas, • Provide expert advice on health, safety, environmental, and legal compliance, • Monitor and support environmental management systems and sustainable practices, • Ensure quality standards are maintained in line with ISO 9001, 14001, and 45001, • Produce reports, safety alerts, and share learnings across the business, • Support the development and continuous improvement of the Integrated Management System, • Collaborate with internal teams to drive compliance and support operational objectives About you: A motivated and hardworking individual with great written and communication skills is essential.: • Minimum 2 years’ relevant experience in the construction industry is essential, with proven competence in supporting projects and teams, • Professional qualification e.g. Tech IOSH and Level 3 NEBOSH General/NVQ., • Extensive experience in a civil engineering environment with solid grasp of SHE regulations and site practices, • Excellent communicator and interpersonal skills. both written and verbal, including confident client-facing engagement., • Strong presentation and report writing capabilities, with high standard of written English, • Analytical mindset with ability to interpret technical data and regulations, • Proven ability to work to tight deadlines and prioritise tasks effectively, • Proficient telephone manner and experience liaising with staff at all organisational levels., • Competent in Microsoft Office package, • Holds valid CSCS Safety Professional card, • Demonstrates initiative and resourcefulness, capable of working independently and as a part of a team., • High quality standards, e.g. attention to detail, • Ability to lead by/set a good example, • A passion for Safety, Health, Environment & Quality, • Flexibility to travel across UK to visit our project sites, WJ and yard facilities., • Full UK Driving License

Operations Manager - Fire & Security Hatfield, Hertfordshire Up to £70,000 + Bonus + Car/Allowance + Benefits A leading fire and security specialist in Hertfordshire is seeking an experienced Operations Manager to oversee service and project delivery across a growing technical team. This senior leadership role suits someone who has managed managers, understands the demands of life safety systems, and can drive operational performance across multiple functions. The Role - Operations Manager - Fire & Security You will take full ownership of day-to-day operations, ensuring service and installation teams deliver high-quality work safely, efficiently, and in line with industry standards. Working closely with senior leadership, you will shape processes, develop people, and support the company's continued growth. Key Responsibilities - Operations Manager - Fire & Security Lead and develop service and project managers across fire and/or security disciplines. Oversee operational performance, resource planning, and workflow management. Ensure compliance with relevant standards and best practice across all works. Drive continuous improvement across processes, systems, and team capability. Maintain strong client relationships and act as a senior point of escalation. Support recruitment, onboarding, and development of operational staff. Report on KPIs, performance, and operational strategy to the senior team. Requirements - Operations Manager - Fire & Security Background in Fire or Security service or project operations. Experience managing managers, not just engineers. Strong leadership, communication, and organisational skills. Ability to drive performance and implement operational improvements. Commutable to the Hatfield area. Benefits - Operations Manager - Fire & Security Salary up to £70,000 Annual bonus Company car or allowance Long-term progression opportunities Full permanent benefits package Please contact Steven Eley at Fire & Security Careers if you have the right skills and experience

Production Controller Hemel Hempstead Permanent Role Days £35K Circa Depending on Experience Role Overview Our Client are seeking an experienced Production Controller withing Manufacturing Secotr to join our operations team based in Hemel Hempstead. This is an excellent opportunity for a driven individual with a strong manufacturing background to take ownership of production planning and scheduling in a dynamic environment. Job Title Production Controller Location Hemel Hempstead, UK Salary circa £35,000 per annum (depending on experience) Hours 40 hours per week - flexible working arrangements available Working Pattern Day shift, Monday to Friday Reporting To Production Manager Department Operations KEY RESPONSIBILITIES Plan and schedule production orders based on customer demand, stock levels, and available capacity Monitor production progress and adjust schedules proactively to address delays or material shortages Coordinate with the purchasing team to ensure raw materials and components are available when required Track production output, efficiency, and lead times, reporting variances to management Ensure production meets quality standards and customer specifications at all times Lead continuous improvement initiatives to reduce waste and improve workflow efficiency Communicate daily priorities clearly to supervisors and production teamsKEY PERFORMANCE INDICATORS On-Time In-Full (OTIF) delivery performance - minimum 95% Production schedule adherence Material availability and stock accuracy Manufacturing efficiency and throughput - factory efficiency minimum 85%SKILLS & COMPETENCIES Strong production planning and scheduling skills Good understanding of manufacturing processes including metal and joinery fabrication, painting and assembly Ability to read technical drawings and specifications Excellent organisational and problem-solving skills Confident communicator, able to collaborate effectively across departments High attention to detail with the ability to maintain accuracy under pressure Comfortable using ERP systems Proficient in Microsoft Excel (intermediate to advanced level) and good general IT skillsEXPERIENCE & QUALIFICATIONS Minimum 5 years' experience in a production environment - shelving, shopfitting, or retail equipment preferred Previous experience in a production control, planning, or manufacturing coordination role Knowledge or qualification in lean methodologies (Lean / Six Sigma) desirable Fluent English - written and spoken Production Controller / Joinery / Fabrication / Manufacturing / Manufacturing Production Engineer

NLB Solutions are working with a large business in looking for Senior Credit Controller to join the team and create a dedicated resource that will look to make process improvements and be a hands on collection specialist. The company offer hybrid working and brilliant offices that have parking as well. With an excellent manager that will look to support the new team member the company will offer progression to the right candidate. The business have just implemented a new AR system and are looking for someone that is keen to add value to a process and as the results are seen benefit from a bonus that will be earnt by the results that the team achieve. Duties: • Credit Control & Collections, • Manage a portfolio of key customer accounts, focusing on reducing aged debt and maximising cash collection., • Conduct proactive credit control activities including phone calls, email correspondence, and account reconciliations., • Handle escalated and complex debtor issues, resolving disputes swiftly and professionally., • Monitor overdue accounts and implement appropriate collection strategies., • Credit Risk & Account Management, • Review and assess credit limits, ensuring they align with company policy and customer payment behaviour., • Conduct risk assessments on new and existing customers, escalating concerns where appropriate., • Maintain accurate and up to date customer account information., • Reporting & Analysis, • Prepare weekly and monthly debtor reports, ageing analysis, and cashflow forecasts., • Identify payment trends, risks, and opportunities for process improvement., • Present key findings to management and support decision-making., • Process Improvement & Leadership, • Support the Credit Manager/Accounts Receivable Manager with day to day supervision of the credit control team., • Train and mentor junior team members, sharing best practices., • Contribute to continuous improvement initiatives to enhance efficiency and customer experience., • Internal & External Communication, • Work closely with Sales, Customer Service, Billing, and Finance teams to resolve customer queries., • Build strong relationships with customers to encourage timely payment and minimise disputes., • Represent the credit control function professionally in all communications. Person Spec: • Proven experience in credit control, with at least 3–5 years in a senior or advanced role., • Strong understanding of credit risk, collections processes, and account reconciliation., • Excellent communication and negotiation skills., • High level of accuracy, organisation, and attention to detail., • Proficiency in Excel and finance systems (e.g., ERP/CRM)., • Ability to work under pressure and manage competing deadlines

We’re working in partnership with a fast-growing, nationwide property services and social housing maintenance provider to recruit a Customer Experience Manager for their South/Central region. This is an excellent opportunity to join a well-established and expanding organisation that delivers repairs, planned works, and customer-focused services to public sector and housing clients. With continued growth driven by contract wins and acquisitions, the business offers a supportive, collaborative environment with a strong emphasis on service quality and continuous improvement. The Role As Customer Experience Manager, you will take ownership of the end-to-end resident and tenant journey across the region. You’ll play a key role in analysing customer feedback and complaints data to identify trends, drive improvements, and enhance overall service delivery. Working closely with operational teams and senior stakeholders, you’ll help embed a customer-first culture and ensure high standards of communication and satisfaction across all touchpoints. Key Responsibilities of a Customer Experience Manager: Take full ownership of the resident/tenant journey, mapping key touchpoints and identifying opportunities to improve satisfaction and service consistency Analyse complaints, compliments, and feedback data to identify recurring themes, root causes, and areas of risk Lead on developing and implementing action plans to address service gaps and improve overall customer outcomes Work closely with operational teams (repairs, maintenance, scheduling, and contact centre functions) to embed practical and sustainable service improvements Monitor performance against customer experience KPIs, including satisfaction scores, complaint resolution times, and service standards Support the effective handling and resolution of complaints, ensuring responses are timely, high-quality, and aligned with regulatory expectations Provide insight and reporting to senior stakeholders on customer trends, risks, and improvement initiatives Champion a customer-first culture across the region, coaching and influencing teams to prioritise resident experience in day-to-day operations Identify opportunities to streamline processes and remove friction from the customer journey Contribute to continuous improvement initiatives, sharing best practice with the wider customer experience function Support internal audits, service reviews, and compliance requirements related to customer experience and complaints handlingAbout You Strong customer experience background within social housing (essential) Solid understanding of resident/tenant expectations and service delivery Experience managing complaints processes and using insights to drive change Comfortable working in a fully office-based role (5 days per week) Collaborative, personable communicator with a proactive approach Able to operate effectively in a fast-paced, growing environmentWhat’s on Offer: Customer Experience Manager Salary up to £42,000 Opportunity to join a growing organisation with genuine career potential Supportive and professional team cultureIf this Customer Experience Manager role is of interest please apply or contact (url removed)

Fire Safety Manager Salary £55,002pa Hemel Hempstead. Make a lasting impact by keeping residents safe across Hightown’s homes. At Hightown, everything we do is shaped by our values of Empower, Respect, Inclusion, Compassion, and Collaboration. As our new Fire Safety Manager, you will play a vital role in protecting our residents and ensuring our homes meet the highest standards of fire safety and compliance. This is your opportunity to lead our Fire Risk Assessment (FRA) programme, drive essential safety improvements, and help us stay ahead of changing legislation including the Building Safety Act 2022, Fire Safety Act 2021, and the Regulatory Reform (Fire Safety) Order 2005. What You Will Be Doing You will take ownership of Hightown’s Fire Risk Assessment programme ensuring FRAs are completed on time, actions are followed through, and our highest-risk homes receive the strongest levels of oversight. You will coordinate inspections, surveys, and remedial works, manage contractors and ensure all life-safety projects from fire door and compartmentation work to alarm upgrades are delivered safely, compliantly, and to a high standard. Working with warmth and clarity, you will support residents by sharing accessible fire safety information and responding quickly to concerns. You will analyse fire safety risks, monitor performance, keep accurate compliance records, and produce clear reports that support informed decisions. Collaboration will be central to your success. You will work closely with colleagues across Property, Housing, Asset Management, Compliance and Repairs, and you’ll act as a key point of contact for Fire and Rescue Services. You will also help shape and strengthen Hightown’s approach to fire safety improving policies, influencing best practice, and championing continuous improvement across the organisation. Who We Are Looking For A confident, experienced fire safety professional who is passionate about resident safety and committed to doing the right thing. What you need: Formal fire safety qualification (e.g. NEBOSH Fire, IFE, Fire Risk Assessment certification). Strong knowledge of fire safety legislation, including the Building Safety Act, Fire Safety Act, and Fire Safety Order. Understanding of fire risk assessment methodologies and fire safety in housing or residential settings. Experience managing or coordinating Fire Risk Assessment programmes. Experience in housing, property management, building safety, or similar environments. Confident managing contractors, tracking remedial actions, and interpreting technical reports. Excellent organisation, record-keeping, and programme management skills. A proactive, solution-focused approach, with strong communication and relationship-building skills. A commitment to resident safety, continuous improvement, and Hightown’s values. Why Join Hightown? You will be part of a values-driven organisation where your work truly matters. We will empower you to take ownership, respect your expertise, support a culture of inclusion, lead with compassion, and encourage strong collaboration across all teams. What We Offer: Professional Growth: Opportunities for training and development to enhance your skills. Annual leave: 33 days including Bank Holidays (Pro Rata) Competitive Salary: £55,002 per annum for a 35-hour week. Monthly Attendance Bonus Hybrid working 2 days in the office Workplace Pension Scheme: And life assurance cover of three times your annual salary. Discounts and Savings: Online and high street retailers, gyms, restaurants, and cinemas. Employee Support: Health & wellbeing services. Free On-site Gym AccessYour work will make a difference every day

Job Description: Deputy Manager required for 4 bed EBD/LD home in St Albans. Mainly 9-5 week days with occasional shifts and sleeps. As Deputy Manager, you will play a vital role in the smooth and effective running of the service. Working closely with the Manager, youll help develop and implement strategies that ensure each child receives high-quality, personalised care and educational support. Youll lead, inspire, and mentor a team of committed professionals, setting high standards and creating a positive, supportive environment where both staff and young people can thrive. Benefits, Career Development & Support Clear career progression, including opportunities to become a Registered Manager. Funded qualifications fully supported QCF pathways to open up new opportunities and higher pay. Paid training earn while completing sector-leading development programmes. Full induction programme to set you up for success. Supportive management with regular supervisions and appraisals. Regular team meetings where your voice is heard and your ideas help shape the service. Real progression opportunities across the organisation. Financial & Lifestyle Benefits Competitive salary with the Real Living Wage as the minimum benchmark. Enhanced pay scales recognising both qualifications and experience. Enhanced maternity and paternity pay. Staff referral bonus Life assurance for peace of mind. Extra Perks Free meals on shift. Free Enhanced DBS check. Amazing discount schemes enjoy savings on high-street retailers, days out, gifts, holidays, and more. Wellbeing support via our Employee Assistance Programme, offering guidance and advice when you need it. 28 days annual leave, including Bank Holiday entitlement. A rewarding role full of variety, no two days are the same. Key Responsibilities Support the Manager in overseeing all aspects of the Childrens Home, from program development to evaluation. Lead a multidisciplinary team, teachers, support staff, and therapists, while fostering a culture built on collaboration, innovation, and continuous improvement. Work closely with families, educational partners, and external agencies to create personalised learning plans. Monitor and refine interventions to secure positive outcomes for every child. Stay informed on current research, best practices, and developments in special education, embedding new insights into service delivery. Assist with budget management, resource planning, and regulatory compliance. Requirements Level 3 Children & Young People Workforce or Health & Social Care Experience supporting people with challenging behaviour, ideally children. Strong understanding of diverse learning needs, learning styles, and intervention approaches. Excellent communication, organisational, and interpersonal skills. Ability to motivate and inspire a team, cultivating a supportive, high-performing environment. Knowledge of legislation, policies, and procedures relevant to special education. Flexibility and confidence working in a fast-paced environment. If youre driven by the opportunity to make a meaningful and lasting impact on the lives of children with learning difficulties, and you bring the experience and leadership to help shape an exceptional service, wed love to hear from you. Please submit your CV, and well be in touch as soon as possible. TPBN1_UKTJ

Continuous Improvement Manager. As part of the Quality and Standards Team, you will lead continuous improvement activity, su.

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Continuous Improvement & Risk Manager. Strategic and program execution lead for EMEA Procurement, with overall objective to deliver the Procurement Objectives and Ambition for the EMEA region with strong focus on leading continuous improvement initiatives across all procurement categories and overse