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Are you an experienced Account Manager ready to take ownership of key client relationships and drive commercial growth? We are working with a well-established and growing organisation looking to appoint a Key Account Manager to manage and develop a portfolio of high-value clients. This is a fantastic opportunity for someone who thrives in a client-facing, commercially driven role, balancing relationship management, strategy, and revenue generation. The Role As a Key Account Manager, you will take full ownership of a portfolio of key clients, acting as the primary point of contact while driving long-term value and growth. You will work closely with clients to understand their objectives, ensuring service delivery meets expectations while identifying opportunities to expand and strengthen partnerships. Key Responsibilities • Manage and develop a portfolio of key client accounts, • Build strong, long-term relationships with key stakeholders and decision makers, • Understand client objectives, challenges, and business needs, • Develop and execute strategic account plans to drive growth and retention, • Conduct regular client reviews to ensure performance, satisfaction, and engagement, • Identify and deliver upsell and cross-sell opportunities within accounts, • Negotiate renewals and commercial agreements to maximise account value, • Work towards and exceed revenue targets, KPIs, and SLAs, • Collaborate with internal teams to deliver a seamless and high-quality service, • Monitor account performance, identifying risks and opportunities, • Act as the first point of escalation for client issues and resolve effectively, • Maintain accurate reporting and account data within CRM systems, • Support wider team initiatives and projects where required About You • Experience in a B2B sales, account management, or client-facing role, • Strong relationship-building and stakeholder management skills, • Commercially driven with a track record of achieving targets, • Confident communicator across phone, email, and face-to-face, • Highly organised with strong attention to detail, • Comfortable working in a fast-paced, evolving environment, • Experience using CRM systems and Microsoft Office What’s on Offer • Salary: £32,000 – £34,000, • Quarterly bonus, • Hybrid working, • 25 days holiday + bank holidays, • Company sick pay, • Health cash plan & employee assistance programme, • Life assurance, • Pension scheme, • Eye care scheme

Account Manager If you enjoy building long-term customer relationships, managing key accounts and delivering an exceptional customer experience, this is an opportunity to join a growing organisation where customer engagement is genuinely valued. We're looking for a proactive and organised Account Manager to support contracted clients, drive account growth and ensure service delivery exceeds expectations. BASIC SALARY: £34,000 BENEFITS: · Uncapped commission, paid quarterly (OTE £1000 per quarter) · 25 days annual leave plus bank holidays · Health cash plan · Employee assistance programme · Life assurance · Workplace pension scheme · Eye care scheme · Free parking LOCATION: This is an office based role, based in Irthlingborough. COMMUTABLE LOCATIONS: Wellingborough, Rushden, Higham Ferrers, Raunds, Kettering, Bedford, Northampton, Thrapston JOB DESCRIPTION: As our Account Manager, you will be responsible for managing and supporting a portfolio of contracted customers, ensuring a high level of service delivery and maintaining strong, long-term relationships. You'll work closely with internal departments and external stakeholders to support customer requirements, meet agreed SLAs and identify opportunities to grow existing accounts. This is a fast-paced, customer-focused role where organisation, communication and relationship management are critical. You'll act as a key point of contact for clients, ensuring projects, documentation and customer communications are delivered accurately and on time. Day to day you will: · Manage and support contracted customer accounts, ensuring service delivery meets agreed SLAs and KPIs · Conduct regular customer reviews and maintain strong working relationships with key stakeholders · Identify opportunities for account growth through upselling and cross-selling services · Coordinate customer requirements internally with sales, scheduling and operational teams · Manage customer documentation, certification and training records accurately and efficiently · Support contract renewals, pricing discussions and ongoing account development · Resolve customer queries, complaints and escalations professionally and efficiently · Maintain accurate CRM records and support wider customer engagement initiatives PERSON SPECIFICATION: You'll be a customer-focused individual who enjoys building relationships and delivering a high level of service. You'll be confident communicating with stakeholders at all levels, highly organised and able to manage multiple priorities within a busy environment. Most importantly, you'll be proactive, approachable and willing to get stuck in as part of a collaborative team. You will: · Have experience within a busy B2B sales, account management or customer engagement environment · Possess excellent customer service and relationship-building skills · Be highly organised, with strong time management and attention to detail · Have strong communication skills, both written and verbal · Be confident managing customer queries, escalations and ongoing account activity · Ideally have experience within construction, training, education or related sectors, although this is not essential COMPANY: We are a well-established, growing B2B organisation operating across the training, compliance and specialist services space. Supporting thousands of businesses across the UK and internationally, we deliver a range of solutions that help organisations operate safely, effectively and in line with industry standards. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Partnership Manager, Account Manager, Customer Success Executive, Customer Relationship Manager, Internal Account Manager, Client Services Executive, Training, Education, Construction, Compliance, Professional Services, B2B Customer Service. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. REF: SM18494

Account Manager If you enjoy building long-term customer relationships, managing key accounts and delivering an exceptional customer experience, this is an opportunity to join a growing organisation where customer engagement is genuinely valued. We're looking for a proactive and organised Account Manager to support contracted clients, drive account growth and ensure service delivery exceeds expectations. BASIC SALARY: £34,000 BENEFITS: · Uncapped commission, paid quarterly (OTE £1000 per quarter) · 25 days annual leave plus bank holidays · Health cash plan · Employee assistance programme · Life assurance · Workplace pension scheme · Eye care scheme · Free parking LOCATION: This is an office based role, based in Irthlingborough. COMMUTABLE LOCATIONS: Wellingborough, Rushden, Higham Ferrers, Raunds, Kettering, Bedford, Northampton, Thrapston JOB DESCRIPTION: As our Account Manager, you will be responsible for managing and supporting a portfolio of contracted customers, ensuring a high level of service delivery and maintaining strong, long-term relationships. You'll work closely with internal departments and external stakeholders to support customer requirements, meet agreed SLAs and identify opportunities to grow existing accounts. This is a fast-paced, customer-focused role where organisation, communication and relationship management are critical. You'll act as a key point of contact for clients, ensuring projects, documentation and customer communications are delivered accurately and on time. Day to day you will: · Manage and support contracted customer accounts, ensuring service delivery meets agreed SLAs and KPIs · Conduct regular customer reviews and maintain strong working relationships with key stakeholders · Identify opportunities for account growth through upselling and cross-selling services · Coordinate customer requirements internally with sales, scheduling and operational teams · Manage customer documentation, certification and training records accurately and efficiently · Support contract renewals, pricing discussions and ongoing account development · Resolve customer queries, complaints and escalations professionally and efficiently · Maintain accurate CRM records and support wider customer engagement initiatives PERSON SPECIFICATION: You'll be a customer-focused individual who enjoys building relationships and delivering a high level of service. You'll be confident communicating with stakeholders at all levels, highly organised and able to manage multiple priorities within a busy environment. Most importantly, you'll be proactive, approachable and willing to get stuck in as part of a collaborative team. You will: · Have experience within a busy B2B sales, account management or customer engagement environment · Possess excellent customer service and relationship-building skills · Be highly organised, with strong time management and attention to detail · Have strong communication skills, both written and verbal · Be confident managing customer queries, escalations and ongoing account activity · Ideally have experience within construction, training, education or related sectors, although this is not essential COMPANY: We are a well-established, growing B2B organisation operating across the training, compliance and specialist services space. Supporting thousands of businesses across the UK and internationally, we deliver a range of solutions that help organisations operate safely, effectively and in line with industry standards. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Partnership Manager, Account Manager, Customer Success Executive, Customer Relationship Manager, Internal Account Manager, Client Services Executive, Training, Education, Construction, Compliance, Professional Services, B2B Customer Service. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. REF: SM18494

Sales Executive If you enjoy building relationships, speaking with customers and identifying commercial opportunities, this is an opportunity to join one of the UK's leading providers of safety training and qualifications. We're looking for a proactive, customer-focused Sales Executive to generate new business, grow existing accounts and support clients with their training requirements. This is a fast-paced, target-driven role within a growing organisation that offers full training, development and genuine career progression opportunities. BASIC SALARY: £27,040 BENEFITS: · Uncapped commission, paid monthly (OTE £300 - £1000+ per month) · 25 days annual leave plus bank holidays · Health cash plan · Employee assistance programme ·Life assurance · Workplace pension scheme · Eye care scheme · Free parking LOCATION: This is an office based role, based in Irthlingborough. COMMUTABLE LOCATIONS: Wellingborough, Rushden, Higham Ferrers, Raunds, Kettering, Bedford, Northampton, Thrapston JOB DESCRIPTION: Sales Executive / Training & Education / B2B Sales Reporting to our Sales Support Manager, you will be responsible for generating new business opportunities whilst managing and developing an allocated portfolio of existing customers. This is a customer-facing role focused on building long-term relationships, identifying training requirements and driving revenue growth through both open and dedicated training solutions. Working closely with the wider sales team, you'll proactively engage with new, existing and lapsed customers through phone, email and CRM activity. You'll play a key role in supporting customer retention, increasing account spend and ensuring a high level of service throughout the sales process. Day to day you will: · Prospect and qualify new business opportunities through outbound sales activity · Manage inbound and outbound customer engagement across phone, email and CRM platforms · Develop existing customer accounts to increase revenue and maximise opportunities · Work alongside Business Development Managers to support customer growth plans · Identify customer training requirements, produce quotations and coordinate bookings · Build strong relationships with key decision makers to drive customer loyalty and repeat business · Maintain accurate CRM records, sales pipeline activity and customer data · Support exhibitions, events and wider business development initiatives when required PERSON SPECIFICATION: Sales Executive / Training & Education / B2B Sales We're looking for a motivated, resilient and customer-focused sales professional who enjoys building relationships. You'll be confident communicating with customers at all levels, comfortable working towards targets and proactive in identifying opportunities to grow accounts and generate new business. Most importantly, you'll have a positive, "can do" attitude and be willing to get stuck in as part of a collaborative team environment. You will: · Have experience within a B2B sales environment · Be confident managing both new business and existing customer relationships · Possess strong communication and customer service skills across phone, email and written communication · Be highly organised, with strong time management and attention to detail · Demonstrate resilience and adaptability within a fast-paced sales environment · Ideally have experience within construction, training, education or related sectors, although this is not essential COMPANY: We are a well-established, growing B2B organisation operating across the training, compliance and specialist services space. Supporting thousands of businesses across the UK and internationally, we deliver a range of solutions that help organisations operate safely, effectively and in line with industry standards. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Sales Executive, Internal Sales Executive, Telesales Executive, Account Manager, Business Development Executive, Customer Success Executive, Training, Education, Construction, Compliance, Professional Services, B2B Sales. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. REF: SM18493

Hire Desk Manager – Kettering, Northamptonshire Salary: £36,000 + Benefits Monday–Friday | Career Progression | Growing Business Interaction Recruitment is recruiting for an experienced Hire Desk Manager to join a well-established and growing business within the materials handling and hire sector. This is a fantastic opportunity for someone with experience in forklifts, plant hire, or materials handling equipment who enjoys leading a team, building customer relationships, and running a fast-paced hire operation. If you’re looking for a role where you can truly make an impact and grow your career, we’d love to hear from you. The Role As Hire Desk Manager, you’ll take ownership of the day-to-day running of the hire department, ensuring a smooth and efficient service for customers across the UK. You’ll work closely with the Hire Desk, Service, and Sales teams while leading and supporting your own team to deliver exceptional customer service. Key Responsibilities Managing daily hire operations from enquiry through to invoicing Leading and supporting the Hire Desk team Coordinating transport, scheduling, quotations, and customer communication Building strong customer and supplier relationships Identifying cross-hire opportunities and improving operational efficiency Resolving customer queries quickly and professionally Ensuring CRM/ERP systems are kept accurate and up to date Supporting and developing team members to achieve KPIs and business goals What We’re Looking For Previous experience within forklift, plant hire, or materials handling Proven team management or supervisory experience Strong organisational and customer service skills Confident communicator with a proactive attitude Experience using Microsoft 365 and CRM/ERP systems Ability to thrive in a busy operational environment What’s On Offer? £36,000 salary 24 days holiday + bank holidays Company pension Career development opportunities Supportive and growing business Company social events Wellbeing initiatives & group fitness sessions Long-term progression opportunities Location: Kettering area, Northamptonshire Hours: Monday to Friday, 40 hours per week (flexibility between 07:00–18:00) Interested? Apply now or contact Interaction Recruitment for a confidential conversation. Interaction Recruitment is acting as an employment agency on behalf of our client. INDKTT

Are you ready to take the next step in your marketing career? Do you enjoy owning and delivering marketing campaigns from start to finish? Do you have strong experience across digital marketing, content, campaigns, and stakeholder collaboration? Are you confident working in a B2B, technical or regulated environment? If you answered yes, this could be the PERFECT role for you! An established and growing B2B organisation is looking for an experienced Marketing Communications Manager to join their marketing team on a contract basis. This is a hands-on role where you'll play a key part in shaping and delivering impactful marketing communications across the business. Key Responsibilities Own and deliver integrated marketing campaigns aligned to business growth goals Work closely with sales, commercial, and technical teams to plan and execute marketing activity Create and manage content across website, email, digital channels, and sales collateral Develop compelling messaging for products and solutions within a complex B2B environment Lead account-based marketing initiatives for priority customers Plan and deliver industry events, exhibitions, and customer engagement activities Support bid and proposal activity with clear, consistent, and compliant messaging Manage agencies, suppliers, and internal stakeholders to ensure effective delivery Track campaign performance, analyse results, and make data-driven improvements Ensure all activity aligns with brand guidelines and governance standardsAbout You The successful candidate will have solid experience within a B2B marketing communications role, with strong exposure to campaigns, digital channels, content creation, events, and stakeholder management. You'll be comfortable working with technically complex information and supporting longer, consultative sales cycles. Experience with CRM systems, analytics, and campaign reporting is highly beneficial (ideally Salesforce). What's on Offer Competitive day/ hourly rate depending on experience Hybrid/remote and flexible working Opportunity to work in a collaborative, high-performing marketing team High level of ownership and visibility If you are keen to know more about this fantastic Marketing Communications Manager opportunity, please apply via the link. Alternatively, you can get in touch with Bianca Halliburton at Reed Marketing & Creative, Reading for a confidential discussion

Lookers plc is seeking a Customer Lifecycle Manager to join their team in East Midlands on a 6-month fixed-term contract.

We are seeking a Marketing Analytics Manager to define and execute the analytical strategy for our global CRM program, supporting both Personal and Business customer segments. Manage and mentor two CRM analysts, fostering their professional development and building advanced CRM analytics capabilitie

Are you a data‑driven CRM specialist who knows how to turn customer insight into meaningful engagement, loyalty, and long‑term retention? Then we now have a 12‑month Fixed‑Term opportunity for a Digital CRM Loyalty & Retention Manager to join our International team. Work with the CRM Campaig

We're seeking a versatile CRM Manager in London to help us drive our global B2C lifecycle communications strategy and implementation for the UK & Europe markets. Develop and manage our UK & Europe CRM strategy, including customer lifecycle management, segmentation and engagement initiatives. Ensure

We’re looking for a commercially driven CRM Manager to lead customer retention, engagement and lifecycle marketing across a portfolio of exciting late‑night hospitality venues. You'll play a key role in developing CRM strategy across multiple brands, building automated customer journeys, improvi

We are seeking a highly skilled and innovative CRM MarTech Manager to join our Global CRM team. Partner with Data to define metrics and dashboards that measure the impact of CRM initiatives. Use templating/ scripting to enable dynamic content and complex personalisation logic in CRM campaigns.

Bullfinch Recruitment is looking for a Senior Manager – Commercial Enablement in Greater London. Candidates should possess solid experience in commercial operations, CRM tools like HubSpot or Salesforce, and a robust understanding of B2B sales processes.

CRM Project Manager - Contract until end of the year £350 to £300 inside IR35. I’m looking for a mid-weight Project Manager for a CRM-focused contract role starting in June. This is a hybrid London-based role, working on a large-scale CRM programme for a major consumer brand.

A strong understanding of CRM principles and best practice, customer lifecycle management and experience with CRM platforms and tools. As the CRM Manager for our Professional Products Division, you will be the UKI champion for Salesforce Marketing Cloud, transforming complex data into sophisticated

Fanatics is looking for an experienced marketing professional specializing in lifecycle and CRM marketing to join their team in Greater London. The ideal candidate has over 3 years of marketing experience, proficiency in CRM tools like Braze, and strong organizational skills.

We’re hiring a CRM & Lifecycle Manager to own email and SMS execution day to day. Hands‑on experience building and sending campaigns in CRM platforms (Klayvio, Ometria). You'll be responsible for making sure CRM supports key trading moments, drives repeat purchases and works closely with paid an

The In-Store CRM Manager will be responsible for managing the client portfolio as a strategic business asset in Harrods. The role focuses on strengthening and developing CRM & clienteling initiatives in store and supporting the sales staff with a strong focus on driving business through CRM campaign

Search is seeking a CRM Manager in London to lead lifecycle marketing strategies within a dynamic digital marketplace. This high-growth role emphasizes designing multi-channel CRM campaigns and driving customer engagement through data-driven insights. Candidates must have hands-on experience with CR

A key part of the Marketing, Communications and Bid team at Isio, a progressive advisory firm, the role collaborates closely with marketing and sales to oversee essential data sets, including CRM data, segmentation, and analytics to guide go-to-market strategies for clients and prospects. Own and ma

A leading international insurance group is seeking a Programme Manager to lead technology transformation initiatives.

Wir entwickeln KI-gestützte E-Commerce-Plattformen für B2B-Kunden und suchen Dich als CRM / Revenue Operations Manager (m/w/d) zur Verstärkung unsere Go-to-Market Teams. In dieser Rolle hebst Du unser CRM / Go-to-Market-Engine technisch, datenbasiert und prozessual auf das nächste Level. Sichers

Proven experience as a CRM Manager / Audience Manager in a marketing environment. Salesforce Marketing Cloud Audience & CRM Manager Events London. Title: Salesforce Marketing Cloud Audience & CRM Manager.

Book Aid International is seeking a temporary experienced CRM Project Manager to lead a crucial project aimed at enhancing our information management across teams. This role involves discovering and selecting a new CRM system that aligns with our operational and strategic goals.

CRM & Loyalty Manager | DTC & B2B | West Midlands | Competitive Salary + Benefits. Define and deliver the CRM strategy across acquisition, onboarding, engagement, retention and reactivation. Plan, execute and optimise CRM campaigns across email, SMS and other direct communication channels.

We are partnering with a highly recognisable, mission-led consumer brand undergoing an exciting transformation phase and seeking a CRM and Loyalty Manager to help shape the future of customer engagement. Build the CRM and loyalty infrastructure from the ground up. Strong experience in CRM, loyalty,

You have strong experience with CRM platforms (ideally Bloomreach or similar), understand segmentation, personalisation, and testing, and are confident working with customer data in a compliant way. You’ll become Policy Expert’s go‑to expert on our CRM platform Bloomreach. The role is responsi

The CRM Manager will lead the development and optimization of customer lifecycle programs across URBN Europe, driving retention, personalization, and customer value growth. Working closely with global tech, analytics, brand, planning, and loyalty teams, the CRM Manager will ensure our customer commu

CRM Program Management: CRM Leadership & Ownership Responsible for owning and delivering best‑in‑class CRM strategy and execution across the customer lifecycle. As CRM Manager (Customer Relationship Management), you will play a critical role in leading the delivery of our CRM program across the

Advanced proficiency in Excel and PowerPoint, with experience in CRM analytics and reporting tools. Working closely with Retail teams, Regional Markets, Marketing, Digital and the Client Relations Centre, the role coordinates CRM communications, supports Sales Associate clienteling initiatives and d

As a CLCM Manager, your role will be to manage the customer lifecycle management process within CMB UK. Proficiency in customer relationship management (CRM) software and other relevant tools and technologies.

If you are a detail-oriented, inquisitive project manager with experience delivering a range of CRM or systems discovery projects, particularly within the charity sector, we’d love to hear from you. We are seeking a temporary experienced CRM Project Manager to play a pivotal role in strengthening

The Product Manager – CRM UK role will be responsible for driving the strategic direction of our products, from conception to execution, working closely with cross‑functional teams to define product vision, roadmap, and objectives, ensuring alignment with business goals and customer needs for ou

Career Moves Group I B Corp™ is seeking a CRM Manager to enhance subscriber engagement across digital and print subscriptions. Applicants should have over 5 years of experience in CRM marketing, strong analytical skills, and familiarity with tools like Dotdigital and GA4.

CRM - Technical & Lifecycle Manager page is loaded## CRM - Technical & Lifecycle Managerlocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R-0150857Calling all originals: At Levi Strauss & Co. About the Job**As CRM – Technical & Lifecycle Manage

An educational technology leader is seeking a Digital Marketing Manager to optimize and execute CRM-driven email communications within a multi-brand portfolio. Ideal candidates will have significant experience in email marketing, CRM tools like ClickDimensions, and a strong focus on design and copyw

My client is seeking a Senior CRM Manager to lead customer retention, lifecycle marketing and proposition development across a core product offering. Are you looking for a new role? Ready to take ownership of CRM and retention strategy and shape how a growing business engages and keeps its customers

The successful CRM Marketing & Insights Manager will play a key role in improving how marketing data informs client engagement, helping the business make smarter decisions, strengthen relationships, and unlock new opportunities across both prospects and existing clients. CRM Marketing & Insights Man

As CRM, Email & WhatsApp Automation Manager, you will be the sole guardian of this engine. Partner with the Shopify manager to ensure subscription app data (ReCharge, Seal, or equivalent) feeds correctly into CRM segments and triggers. CRM, Email & WhatsApp Automation Manager.

The CRM and Supporter Journeys Manager plays a critical role in our data team, managing all imports into the supporter database, continuously improving the way Plan International UK collects, interprets, and uses data to further our marketing activities. This role is part of the core team working on

Reporting into the Brand Reputation CRM Manager, you will be responsible for end-to-end CRM channel execution across own channels such as email, SMS, direct mail or App with direct ownership of deployment. Are you a detail-driven CRM specialist with a passion for loyalty marketing? Do you thrive on

Inspired Education Group is seeking an experienced and data-driven Senior CRM Campaign Manager to join the Marketing team on a maternity cover basis, ideally starting in June 2026. Partner with IT and digital teams on CRM and marketing automation tools to improve customer journeys. Proven experience

It’s a leadership role with a hands‑on edge, sitting at the intersection of CRM, product and data. You’ll directly manage a Customer Lifecycle Manager, who owns day‑to‑day sequence execution and optimisation across email, push, SMS and WhatsApp. Suppression logic and CRM segmentation archi

Beacon is the top-rated charity CRM in the UK — 4. Fundraising Magazine's annual CRM survey, a close rate above 50%, and over 1,500 charities trusting us to run their core operations. We're profitable, founder-owned, and growing — and we're looking for a Customer Development Manager to join our

As UK CRM Manager, you’ll play a pivotal role in turning one‑time purchasers into deeply engaged Tonies fans by designing smart, joyful, and highly personalised CRM experiences that inspire repeat purchase, deepen brand love, and maximise customer lifetime value. Partnering closely with the glob

Great Ormond Street Hospital Charity is looking for a Senior CRM Marketing Manager to lead and evolve our email marketing and CRM approach. Act as the organisation’s go‑to CRM expert, supporting and upskilling teams through training, guidance and best practice. Ensure CRM activity is delivered i

Harrison Scott Associates is looking for an Account Manager – Fashion, Beauty & Lifestyle in Greater London.