Customer experience jobs in Hoddesdon - Page 8Create job alerts

Customer Experience Manager (CEM) is responsible for carrying out all key inspections with the customers from Pre Completion Visits / New Home Demonstrations through to the end of the 2 year warranty. London to appoint a Customer Experience Manager (a newly created post). The CEM acts as the custome

To succeed in this role, you will be responsible for: Acting as the first point of contact for customers in branch or over the phone Assisting with day-to-day transactions, queries and servicing Answering customer calls into our contact centre Building relationships and finding solutions Develop

Job DescriptionWhats in it for you?25 days holidayCertified Great Place to WorkEnhanced maternity & paternity payPaid sick leaveStructured professional development

A leading customer service provider is seeking a Customer Experience Specialist responsible for supporting customers and resolving queries. Successful candidates will have a strong customer service background and exceptional communication skills.

As a Customer Experience Specialist you will deliver an unmatched experience to customers who are taking a first step on their path to financial fitness by resolving past‑due accounts. Leverage exceptional written communication skills to negotiate and interact effectively with customers via email,

A leading retail brand in Greater London is seeking an enthusiastic Assistant Store Manager to motivate teams and ensure exceptional customer experiences. Ideal candidates will have relevant retail or hospitality management experience, excellent people skills, and a focus on achieving sales goals.

Join us to help enhance our customer experience in a growing industry. Experience with SQL is desired.

A technology-driven debt resolution company is seeking a Customer Experience Specialist to provide outstanding support to customers resolving past-due accounts. This role offers a competitive salary and a chance to positively impact customers' lives.

A leading healthcare startup is seeking a Head of Customer Experience to ensure exceptional service delivery across all customer interactions. The ideal candidate will manage customer-facing teams and leverage AI to enhance customer satisfaction and retention. With a focus on scaling customer servic

The role involves providing outstanding customer service, maintaining a friendly atmosphere, and engaging with customers.

A mission-driven security startup is seeking a Customer Experience Specialist to ensure customer success across the EMEA region. This role involves regular interaction with customers, understanding their needs, and building lasting relationships. Candidates should have at least 3 years in customer s

The role involves leading daily operations, fostering a high-performing team, and creating an exceptional shopping experience. The ideal candidate is a proven retail manager passionate about customer service, motivated to achieve targets, and eager to lead a collaborative team environment.

A leading property group in the UK is seeking a Head of Customer to establish and manage national customer strategy for their office business. The role involves developing a data-driven customer experience and leading a team of marketing professionals. The ideal candidate will have a strong track re

As Head of Customer Experience at Aios Medical, your fundamental role is to delight customers with “insanely great” service through a near‑pathological obsession with CX 🤯. The opportunity as Head of Customer Experience. Every action taken by each member of your team increases customer sati

We are looking to hire an enthusiastic Customer Experience Specialist within our Payroll team to be the first line of support for customers with complex UK payroll related queries or issues. Experience onboarding customers into a new payroll platform or service. Previous experience with Enterprise C

A leading global retailer in Greater London is seeking a Brand Representative to provide excellent customer service and enhance the shopping experience. The ideal candidate will be outgoing, aware of the store environment, and able to connect with customers effectively. Key responsibilities include

You will drive and motivate the team to meet sales targets, ensuring exceptional customer service through personal selling and detailed product knowledge. Ideal candidates have at least 2 years in retail and supervisory experience, coupled with strong communication skills and personal grooming stand

A leading apparel retailer in Greater London seeks a Key Lead to enhance in-store customer experience. The ideal candidate should have at least 1 year of retail experience and a high school diploma.

A popular retail brand is seeking a dedicated individual for a role focused on enhancing customer experiences and supporting store operations. Responsibilities include engaging with customers, assisting teammates in training, ensuring efficient operations during peak hours, and upholding merchandisi

Are you an experienced Customer Experience Manager with a supply chain management background?. Lead in customer experience / order management with customer-led mindset. You will be a key driver in ensuring proactive customer support and a seamless customer experience in cross-functional teams, and a

The ideal candidate will represent the brand's image while promoting collections and ensuring a positive shopping experience. Key responsibilities include customer interaction, sales support, and maintaining store operations. A background in retail or customer service is preferred, along with a dedi

A leading customer service organization is looking for a Head of Customer Experience to lead and define the customer experience strategy. Ideal candidates will have proven leadership experience in customer experience or service design, with a strong understanding of customer behavior and journey des

You’ll be responsible for leading the design and implementation of scalable and secure solutions and business systems across our Customer Experience landscape, which will focus on areas such as CRM enhancements (Salesforce). This means harnessing the unique skills and experience that each individu

A leading transportation service provider in Greater London seeks a Station Customer Experience Manager to enhance customer service at Euston Station. This role involves defining the customer experience vision, designing training to drive service excellence, and collaborating with stakeholders to fo

Taking responsibility for the overall customer experience across the store from checkout to back‑of‑house, ensuring we deliver on our customer commitments. A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar. Leadership ex

A leading recruitment technology company in Greater London is looking for a Customer Experience Manager to enhance client engagement through technical support. The ideal candidate will have experience in SaaS, excellent communication skills, and a proactive approach.

A retail company is seeking a Customer Team Leader to oversee team operations and deliver exceptional service in a dynamic store environment. The role involves coaching team members, ensuring operational compliance, and offering support to customers. Candidates should possess strong leadership skill

As Customer Experience Lead, you will build genuine, trusted relationships with customers, gaining a comprehensive understanding of their needs, building genuine rapport and acting as a key point of escalation when things don’t go to plan. In this role, you’ll play a critical part in delivering

A global software solutions provider is seeking a full-time Customer Experience Marketing Manager to engage public safety customers and enhance marketing programs through strategic account-based marketing. This role demands strong project management skills and creative digital asset design, while al

Customer Service System Development & Optimization: SystemBuilding: Design and establish the company's customer service framework, including but not limited to implementing a ticketing system, knowledge base, community support channels, and SOPs. Team Enablement: Assist in recruiting, training, and

A leading recruitment consultancy is seeking a Head of Online Customer Experience to drive the digital experience strategy. This pivotal role involves leading a dedicated team to enhance the online customer journey, working closely with senior stakeholders across Customer and Technology functions.

Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments. A track record of delivering exceptional customer experiences, with evidence of coaching others to consistently raise the bar. And the impact

You will play a key role in ensuring excellent customer satisfaction and leading the shopfloor team. The ideal candidate will have supervisory experience in retail, strong communication skills, and a passion for developing others.

A leading home improvement retailer is seeking a Service Team Manager to enhance customer experience at their Beckton location. You will lead the checkout team, ensuring fast and reliable service, while inspiring a customer-first culture.

In this role, you will serve as a lead sales advisor, mentoring team members and enhancing the customer experience. The ideal candidate will have prior retail or hospitality experience, a customer-service mentality, and a drive to meet performance targets.

A renowned recruitment firm seeks a Head of Delivery and Customer Experience to oversee support, project management, and consultancy in the United Kingdom. The ideal candidate will have prior experience in a Microsoft Gold Partner environment and strong leadership skills. This role emphasizes drivin

The ideal candidate has experience in retail or hospitality and possesses strong customer service and problem-solving skills. A luxury retail company in United Kingdom is seeking a Rituals Advisor to engage with customers and provide tailored product advice. This role emphasizes creating memorable e

As a Digital Customer Experience & Loyalty Specialist, you’ll play a key role in shaping how Starbucks connects with customers across EMEA through digital channels. If you’re passionate about digital customer experience and loyalty and ready to bring your expertise to a brand that inspires milli

A well-known footwear company in London seeks an experienced Store Manager to lead a team, drive sales, and enhance customer satisfaction. Ideal candidates will have experience in retail operations and mentoring.

Minimum 2 years of experience in a customer support, claims, or administrative role within an insurance or compliance‑related organization. We’re looking for a highly organized and detail‑oriented Customer Experience Specialist to join our insurance contact center team. This position is ideal

Ideal candidates will possess consulting experience, knowledge of CRM platforms, and a passion for innovation in customer care. Join us to drive impactful change in customer service and engagements. A leading global consulting firm seeks a Customer Service Transformation Consultant to enhance client

Customer service experience in travel, hospitality, or a related field preferred. Travel Experience Specialist (Luxury & Leisure). Provide responsive and professional customer support via phone, email, and online messaging.

A multinational telecommunications company in Paddington is seeking an experienced professional to ensure high service performance and quality for its customers. Ideal candidates will have significant experience in fixed network operations, customer service management, and project oversight.

Ideal candidates will have experience in customer service roles, strong leadership skills, and a commitment to developing others. In this full-time role, you will support the General Manager in ensuring the delivery of the company’s brand values and exceptional customer service. Responsibilities i

A leading outdoor apparel brand is seeking a Store Manager in Kingston to drive sales and enhance customer satisfaction.

Responsibilities include enhancing customer experience, maintaining store presentation, and adhering to policies. A leading apparel retailer seeks a Brand Representative in Greater London to provide exceptional customer service and create a welcoming store environment. The role offers career advance

The ideal candidate has experience in retail or hospitality and is passionate about creating a positive team culture.

The role involves managing store operations, leading the team to deliver exceptional customer experiences, and achieving performance targets. Candidates should have previous retail management experience and be passionate about premium products.