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The Opportunity: As Head of Retail & Customer Insights, you will be at the forefront of change, redefining how customer and retail insight is generated, scaled, and used across the organisation. Zachary Daniels is proud to be partnering with a major consumer brand to appoint a Head of Retail & Cust

Head of Retail & Customer Insights. Head of Retail & Customer Insights. As Head of Retail & Customer Insights, you will be at the.

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.We understand that success is achieved through our people, and we are searching for.Head of Retail and Customer Insights.To lead our customer insight, market intelligence and adva

Job Description Head of Retail & Customer Insights Chester | Highly Competitive Salary + Flexibility We are entering a new era in retail. AI, advanced analytics, and richer customer data are fundamentally changing how the world's biggest brands understand, serve, and grow their customers. As a re

As Head of Retail & Customer Insights, you will be at the forefront of change, redefining how customer and retail insight is generated, scaled, and used across the organisation. Zachary Daniels is proud to be partnering with a major consumer brand to appoint a Head of Retail & Customer Insights - a

ABOUT THE ROLE Our client is seeking a talented CRM Executive to join a growing marketing team within a well-established Cheshire-based business. This is a fantastic opportunity for someone with CRM and email marketing experience who is eager to develop their career in a fast-paced, customer-focused environment. As CRM Executive, you’ll play a key role in supporting the company’s CRM strategy, continually optimising and evolving customer communications to drive engagement, loyalty, and transactions across multiple channels. Your responsibilities will include: * Managing the day-to-day delivery of CRM campaigns (email, SMS, push notifications). * Building, testing, scheduling, deploying, and monitoring campaigns. * Coordinating with internal teams to develop creative, engaging content. * Applying best practice in A/B testing, personalisation, and dynamic campaign design. * Analysing and reporting on campaign performance to deliver insight and improvement. ABOUT THE CANDIDATE We’re looking for someone with: * Around 2 years’ experience in CRM communications. * Hands-on experience with marketing cloud platforms (ideally Salesforce Marketing Cloud). * Strong knowledge of CRM best practice, campaign implementation, and A/B testing. * Excellent attention to detail, commercial awareness, and the ability to thrive in a fast-paced, reactive environment. * Strong communication skills and the ability to manage stakeholders effectively. ABOUT THE COMPANY This is an exciting chance to join a supportive team where you’ll have the opportunity to make a real impact, working across multiple areas of marketing and customer engagement. You’ll be joining a business that values initiative, creativity, and results. Please note - this role is fully office-based, so you must live within a commutable distance to be considered. SALARY Flexible depending on experience

Data Analyst – Demand Planning & Supply Chain Location: Cheshire ( Hybrid Working) We are recruiting a highly analytical Data Analyst supporting the Demand Planning & Supply Chain function, to join a leading manufacturing business. This role is ideal for a data focused analyst who may not have owned demand planning previously but has worked closely alongside Demand Planning and Supply Chain teams, providing large-scale data, insight, and analysis to support forecasting and planning decisions. The role plays a critical part in transforming complex customer and SKU-level data into accurate, decision-ready insight that feeds Demand Planning, S&OP, and Supply Chain execution. Although the role is UK-based full time, there is European travel requirements (typically once per month), alongside monthly customer visits across the UK. We are looking for someone who is driven, adaptable, and flexible, and comfortable working in an international environment. Key Responsibilities * Act as the primary analytical support to Demand Planning and Supply Chain teams, owning the extraction, validation, and transformation of large customer and SKU-level data sets to support accurate forecasting and planning decisions. * Analyse and consolidate 13-week customer forecasts, critically reviewing forecast submissions for accuracy, bias, and anomalies. * Compare historical sales data against new forecasts, identifying trends, seasonality, volatility, and variance to support robust demand planning. * Produce detailed, decision-ready reports and dashboards using advanced data analytics tools (e.g. SQL, Python, Power BI) to support forecasting accuracy and performance tracking. * Support the monthly S&OP process by providing analytical insight, scenario modelling, risks, and opportunities to senior stakeholders. * Work closely with Demand Planning, Sales, Production, and Supply Chain teams, attending customer reviews and internal planning meetings to ensure alignment. * Provide customers and internal teams with clear forecasting data, performance reports, and demand updates, ensuring complex data is communicated clearly and effectively. * Monitor FGI (Finished Goods Inventory) data, highlighting risks relating to shortages, excess stock, or demand volatility. * Support production lifecycle management, including product introductions, phase-outs, and stock build strategies through data-driven insight. * Identify performance trends, inefficiencies, and value opportunities within demand and supply data to support continuous improvement initiatives. * Operate effectively in a fast-paced manufacturing environment, managing multiple data streams and changing priorities. * Support European teams and cross-regional projects, particularly those involving the introduction or enhancement of new data analytics and planning software. Experience & Skills * Proven experience in a Data Analyst, Supply Chain Analyst, or Commercial Analyst role within manufacturing, FMCG, or a complex operational environment. * Strong experience working with large, complex data sets, particularly SKU-level, customer-level, and time-phased data. * Demonstrated ability to validate, challenge, and interpret data to support forecasting and planning decisions. * Advanced Excel skills (pivot tables, lookups, data modelling, reporting). * Strong communication skills with the ability to translate complex data into clear, actionable insight for non-technical stakeholders. * High attention to detail with strong ownership of data accuracy and integrity. * Comfortable working in a highly fast-paced, change-driven environment. Highly Desirable * Experience working alongside Demand Planning or S&OP teams, providing analytical support rather than owning the plan. * Hands-on experience with SQL, Python, Power BI, Tableau, or similar analytics tools. * Exposure to ERP / planning systems such as SAP, SAP IBP, APO, or similar. * Experience supporting system implementations, upgrades, or analytics-led transformation projects. * Understanding of demand planning, forecasting, and supply chain processes, even if not previously owned. * Experience working within European or international supply chain environments

Business Development Manager - Technical Solutions (Flexible working - 3 full days (Tuesday, Wednesday or Thursday) or 5 days pro-rata, hybrid with one remote day per week Are you a natural relationship builder with a passion for technology and innovation? This is an exciting opportunity to take ownership of new business growth for a forward-thinking electronics manufacturing company - where your ideas, energy, and expertise will truly make an impact. You willl be at the forefront of driving new business, identifying opportunities across the UK and introducing our capabilities to new clients. With the support of a skilled and experienced internal team, you'll have the freedom to shape your approach and play a pivotal role in our continued success. Once relationships are established, you willl work closely with the internal sales team to ensure a seamless handover and an exceptional customer experience from start to finish. Duties will include: Identifying and developing new business opportunities across the UK. Building strong, lasting relationships with potential customers. Understanding customer needs and working with internal teams to deliver tailored technical solutions. Representing the company at trade shows, exhibitions, and client meetings. Managing your sales pipeline and maintaining accurate forecasts. Supporting the internal sales team once accounts are established. To be suitable for this role you will have: Proven experience in sales and business development, ideally within electronics manufacturing, cable assembly, or a related technical sector. A strong technical mindset - you enjoy understanding how things work and turning that insight into customer solutions. A proactive, self-motivated individual who thrives working independently but values teamwork. Excellent communication and relationship-building skills. Enthusiasm, curiosity, and a genuine desire to help customers succeed. On Offer: This role offers a basic salary of £30,000 - £35,000 per annum pro-rata with a quarterly bonus Flexible working options - 3 full days (Tuesday, Wednesday & Thursday) or 5 days pro-rata, with one day remote each week. 21 days holiday plus bank holiday (pro-rata) If you are looking for a role where you can combine your technical knowledge with your passion for business growth - and make a real difference - I would love to hear from you. Email your CV today - if you do not hear from us within 5 working days, please assume you have been unsuccessful. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here. TPBN1_UKTJ

TPS Business Development Manager Who are TPS? TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development. Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide. About the RoleWhat will you be doing? Reporting to the TPS Area Sales Manager, working across multiple TPS Centres the BDM will be accountable for achieving sales targets and growing a loyal customer base. Delivering an exceptional customer experience is also an essential part of this role as is being a brand and product expert. Sales Work with the ASM and TPS Centre Managers to create and deliver on a sales strategy to consistently increase sales revenues from mechanical customers whilst maintaining a loyal customer base Achieve target KPI's and revenue objectives in your territory for key mechanical customers Identify, secure and develop new customer accounts within territory Ensure marketing initiatives are embedded and supported and monitor the success of the targeted customer sets , promotions and campaigns Present and report on sales and marketing activity v performance Utilise internal and external market data to develop an understanding of the potential sales opportunities within the customer base and territory Ensure you are adequately trained and understand the Unique Selling Proposition of the TPS brand, the "Features and Benefits" of the TPS product range especially the genuine v non-genuine aspect and are adequately trained to overcome sales objections Effectively manage your time to maximise opportunities from customer visits Work with TPS Centre colleagues to leverage customer set visits and call objectivesStakeholder Management Keep key stakeholders updated on sales performance via formal and informal market plus statistical presentations Manage and maximise the support from the business investor partner and TPS investors in order to support your targets and objectives Work collaboratively with ASM and CMs and contribute to the Business Improvement PlansCustomer Experience Manage and maintain relationships with all customers Provide the highest level of customer service by offering a knowledgeable, responsive, courteous service that reflects the image and reputation of the TPS business Requirements What are we looking for? An ability to effectively engage and communicate with a diverse range of stakeholders Proven experience of creating strategies and managing activities to grow and develop business A practical level of business financial awareness to provide valued input, and insight, at an operational level and recognise areas of risk and opportunity Experience of managing national campaigns and activities A proven ability or aptitude for leading and motivating a team to achieve business targets in a B2B or automotive environment A thorough understanding of the core processes necessary to deliver centre excellence in specified area Possess a high degree of IT literacy Minimum GCSE in Maths and English Language or equivalent

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Exclusive travel discounts with TUI, Expedia, (url removed) and many more Monday to Friday Car or Car Allowance Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Up to 44% off cinema tickets to enjoy your favourite blockbuster Regular emails filled with the best discounts and savings available Receive Wow Points every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes About the role We have an exciting opportunity for an experienced Regional Manager to lead, support and develop a portfolio of education catering contracts. This is a senior operational role with full accountability for health & safety, food quality, people leadership, financial performance and client relationships across multiple sites. You will play a key role in driving standards, ensuring compliance, improving customer experience and delivering sustainable commercial growth, while inspiring teams to deliver great food and service every day. Key responsibilities Health, Safety & Compliance Ensure full compliance with HSE and food safety policies across all units Conduct regular safety walks, hazard spotting and risk assessments Ensure effective implementation of food safety procedures and hazard analysis Oversee responses to food safety audits and ensure timely follow-up actions Complete new unit and temporary catering facility assessments prior to opening Operational Excellence Lead and support site teams to deliver efficient, safe and high-quality food services Regularly visit sites, reviewing customer journeys and operational productivity Ensure compliance with standards, training records and operational documentation Manage mobilisations for new and retained contracts Resolve food buying, stock control and waste issues Nutrition & Food Quality Support compliance with School Food Standards and Chartwells food strategies Ensure menus meet FIR guidelines and allergen requirements Coach and develop teams to deliver consistent food quality Drive engagement with students, parents and schools to maximise uptake Attend and contribute to SNAG meetings and similar forums People Leadership Lead, coach and develop Unit Managers and wider teams Ensure 100% compliance with DBS checks and mandatory training Support recruitment, staffing levels and workforce planning Manage performance, wellbeing, employee relations and development plans Champion career pathways and continuous improvement Financial & Commercial Management Manage budgets, forecasts and financial performance cycles Control labour, overheads and spend against benchmarks Identify and propose investment and growth opportunities Negotiate and deliver additional services Ensure robust cash handling and sales compliance Client & Stakeholder Relationships Build strong, proactive relationships with clients and key stakeholders Deliver client retention plans and support tender and ITT processes Work closely with senior leadership to plan contract renewals Capture and share success stories, case studies and references Consumer & Marketing Deliver pricing strategies and identify opportunities for growth Support theme days, food education and cultural events within schools Collaborate with central marketing and support functions Champion innovation, customer insight and brand standards About you Essential: Proven experience managing multiple sites or contracts within catering, hospitality, facilities, retail or a similar environment Strong commercial acumen with a track record of delivering results Excellent stakeholder management, communication and negotiation skills Confident leader who can engage, develop and motivate teams About Us Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children. Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength

Head of Retail & Customer Insights. AI, advanced analytics, and richer customer data are fundamentally changing how the world's biggest brands understand, serve, and grow their customers.

Head of Retail & Customer InsightsChester | Highly Competitive Salary + FlexibilityWe are entering a new era in retail. AI, advanced analytics, and richer customer data are fundamentally changing how the worlds biggest brands und

AI, advanced analytics, and richer customer data are fundamentally changing how the worlds biggest brands understand, serve, and grow their customers. Head of Retail & Customer InsightsChester | Highly Competitive Salary + Flexibility<

AI, advanced analytics, and richer customer data are fundamentally changing how the world's biggest brands understand, serve, and grow their customers. As Head of Retail & Customer Insights, you will be at the. Head of Retail & Customer Insights.