Customer insight jobs in Urmston - Page 3Create job alerts

The ideal candidate will excel in customer insights and demonstrate commercial acumen.

A leading health insurance provider in the UK seeks an Analytics Engineer to leverage data for improving customer experience and efficiency in their contact centre operations. This role requires a strong technical acumen with SQL and Power BI, coupled with excellent communication skills to convey in

You will analyze customer satisfaction data, support KPI reporting, and communicate insights clearly to stakeholders. A leading low-cost airline is seeking a Customer Insight Analyst in Luton. This full-time role focuses on delivering customer analytics to inform business decisions.

This role involves leveraging customer insights to drive business performance, requiring strong analytical skills and a commercial mindset. A major online fashion retailer in Greater London is seeking a strategic Lead Insight Analyst. The ideal candidate will excel in data analysis and communication

A leading global online marketplace is seeking a Senior Customer Analyst to join its Customer Analytics function. The team focuses on understanding, optimising, and growing the customer base through data‑led insights, storytelling, and experimentation. Owning customer analytics projects such as se

A recruitment agency is seeking a highly organised Customer Sales Co-ordinator in Bury St Edmunds.

In this hybrid role, you will manage the assessment process to ensure high-quality standards and customer satisfaction. You will be responsible for engaging with customers, analysing assessment data, and leading training initiatives.

A leading transport company in the UK is seeking a Customer Insight Analyst to analyze customer data and enhance passenger satisfaction. Key responsibilities include managing insight programmes, analyzing trends, and presenting findings to influence business decisions.

Have a strong understanding of our NPS brand awareness and customer satisfactions scores to help inform customer performance using both leading and lagging KPIs. We are looking for an Analyst with a commercial and insight driven this role driving LTV will be your bread and butter from understanding

We are seeking a highly motivated and results-driven Customer Experience Consultant to support the Head of Customer in delivery of customer facing initiatives, working cross-functionally with internal teams to implement new processes, systems and policies designed to enhance customer experience and

This role focuses on transforming customer insights into actionable strategies that shape business decisions. A leader in financial data and insights seeks a skilled UX Researcher to join their innovative team in London. You will analyze customer data, collaborate across teams, and conduct market re

A leading insurance company in London is seeking a Digital Insight Analyst to create analytics and data science solutions aimed at enhancing customer understanding and driving informed business decisions. The ideal candidate will work closely with stakeholders to deliver actionable insights, reliabl

As a Senior Customer Insight Analyst, you’ll play a key role in understanding customer behaviour, preferences and needs, turning complex data into clear, actionable insights that drive commercial and customer strategy. Your insight will directly support CAVU’s ambitious growth plans and enhance

A high-growth beauty brand in London is seeking a Senior Commercial and Customer Insight Manager to lead customer insight and analytics. This role involves translating data into actionable insights to support growth, managing CRM analytics, and championing AI adoption across departments.

Think Voice of the Customer (VoC), Cost of Poor Quality (CoPQ), Net Promoter Score (NPS), Customer Effort Score (CES), and Customer Satisfaction (CSAT) – you'll be diving deep into these metrics to understand customer behaviour and their ever-evolving "critical to quality" (CTQ) needs. Build relat

Ideal for a Senior Customer Insight Manager / Commercial Insight Lead looking for real ownership, senior visibility, and the chance to embed data‑driven and AI‑enabled insight into a fast‑moving beauty business. We are recruiting a Senior Commercial and Customer Insight Manager for a high‑gr

Head of Retail & Customer Insights. As Head of Retail & Customer Insights, you will be at the. Lead the end‑to‑end customer and retail insight strategy.

As a Senior Customer Insight Analyst, you’ll play a key role in understanding customer behaviour, preferences and needs, turning complex data into clear, actionable insights that drive commercial and customer strategy. Experience generating customer insight for stakeholders at all levels of the bu

Strategic analysis, translating complex campaigns and customer data into clear, actionable insights. We’re looking for a senior Insight Director with a strong analytical background and a strategic mindset, who can turn complex data into clear, compelling stories with actionable recommendations. In

This role of Customer Experience and Insight Manager will have an important and influential voice in the delivery of the Global Customer Experience Strategy, but also in guiding the local markets to make more informed decisions based on the data-driven insight through the development and implementat

Proven experience in Customer/Marketing Analytics - understanding how data and insights fuel growth and profitability to shape commercial decisions. A customer‑obsessed mindset, with the ability to interpret trends through a customer lens and translate them into actionable strategies. As a Senior

You will own the day-to-day management of KAD’s customer insight programmes, combining survey results, operational data, and customer feedback into actionable insights. If you’re passionate about using data to elevate customer experience and want to see your insights shape real‑world outcomes,

You’ll join our Customer Strategy & Insights team, who enable the business to make better customer‑led decisions through data, insight and research. As a Customer Insight Analyst, you’ll deliver robust customer, CX and performance analytics that underpin insight across the business. Customer I

This role involves owning customer insights, leading CRM analytics, and supporting commercial decisions through data-driven insights. A high-growth beauty brand in London is seeking a Senior Commercial and Customer Insight Manager.

A global organisation in Hampshire is seeking a Customer Insight and Quality Analyst. The role focuses on enhancing customer experience through data analysis and managing service systems. Responsibilities include reporting on customer feedback and overseeing warranty processes.

Ideal for a Senior Customer Insight Manager / Commercial Insight Lead looking for real ownership, senior visibility, and the chance to embed data-driven and AI-enabled insight into a fast-moving beauty business. Reporting to the Head of Growth, this role owns customer insight, CRM analytics, lifecyc

A leading UK retailer is seeking a Customer Data Architect to drive data strategies and solutions that ensure trusted data across channels. The role requires expertise in Customer data architecture, and the ability to lead initiatives around identity resolution and master data management.

Senior Insight Analyst (Customer & Marketing). Proven experience in Customer/Marketing Analytics – understanding how data and insights fuel growth and profitability to shape commercial decisions. A customer‑obsessed mindset, with the ability to interpret trends through a customer lens and transl

The position will be responsible for enhancing customer experience and operational efficiency by managing customer data and maintaining customer service systems. Manage customer service platform, provide Level 1 support, and monitor customer service tickets and data. A brand-new position has become

You will use your insight to influence marketing strategy, CRM, and product decisions, helping us deliver more effective and profitable customer experiences. Proven experience in a customer insight or analytical role, ideally within the. This position is ideal for someone with strong analytical skil