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This role is focused on building strong client relationships, driving customer engagement and ensuring long-term account success across a portfolio of software customers. You will act as the main point of contact for clients, helping them maximise value from the platform, supporting onboarding and a

Experience in a customer-facing role within a service industry. We create great places for our customers to live, selecting desirable locations for our developments and taking a holistic approach to the design of our homes and their surroundings. You’ll play a key role in developing our already ex

Serve as the main point of contact for a portfolio of mid-to-enterprise level customers. Own the customer relationship from onboarding through renewal. Monitor customer health and proactively address risks or dissatisfaction.

Who are we?Crystal Care Collection are focused on making our care homes not just luxury places for our residents to live, but also wonderful places for our team members to work.Because we believe that our residents deserve the very best care we can offer, we are committed to find

Care Home BasedFull timeWe have an exciting new role for a Customer Relations Manager based at at The Potteries Care Home. As an experienced sales and business development professional who thrives on meet

Location: Hybrid/Manchester or London Salary: £48,987 - £61,234 per annum Hours: 36 per week Contract Type: Permanent Within our Home Ownership Directorate, we are committed to delivering an outstanding customer experience at every stage of the homeownership journey, from first enquiry through to

The Company:Our client is a growing IT company who offers a fast paced and fun working environment.Developing cutting edge technologies to provide solutions to their clients everyday problems from a real world, hands on perspective.Theyaim to allow their team to grow wit

Customer Relations Manager / Customer Sales Manager required at our Montford Manor Care Home in Ashford!Care Home Based (37. We have an exciting new role for a Customer Sales Manager based at Montfort Manor care home in Ashford.

As the Customer Marketing Manager – with a focus on our Health & Wellness and Luxury portfolio’s, you will lead the delivery of engaging, multi-channel campaigns that grow audiences, generate leads and strengthen brand connection across iconic titles including Men’s Health, Women’s Health, R

Learn about the latest trends in customer data and experience from a customer, colleague and operations perspective and utilise this data to help organisations maximise value from their customer interactions. Customer Platforms- Senior Manager. Our purpose is to champion the customer, helping busine

Customer Success Manager### Customer ExperienceGBLondonLondonXM Cyber is a leading hybrid cloud security company that’s changing the way organizations approach cyber risk. Act as the customer's internal champion, effectively own and drive the internal resolution process for all customer issues, se

A leading business solutions provider in Solihull is seeking an experienced Customer Success Manager to manage relationships with existing clients.

A leading compliance SaaS provider is seeking a passionate Customer Success Manager in Greater London. This role involves developing customer relationships to ensure satisfaction, managing a portfolio of strategic accounts, and collaborating internally to enhance service delivery. The ideal candidat

A dynamic tech company in Greater London is seeking a Manager, Customer Success to lead a team in delivering successful customer onboarding and retention. You will develop strategies that elevate customer engagement and ensure team success in a fast-paced environment. This role requires over 5 years

Customer Success is responsible for understanding, representing and delivering outstanding customer service to InfoSum signed clients. The Customer Success Manager (CSM) is responsible for managing and growing a mix of standard and strategic accounts by working with client engineering, product opera

Take ownership of customer issues and drive them to resolution, minimising impact on the customer's business. Take ownership of customer relationships, ensuring the execution of our value proposition and alignment with customer expectations. The Customer Success Manager (CSM) is accountable for the

And we need a passionate Customer Success Manager like you to help us get there. Our Customer Success team plays a pivotal role, responsible for nurturing the overall business and executive relationships with TELUS Health customers. As a Customer Success Manager, you'll have the opportunity to culti

As an Airwallex Customer Success Manager, your focus is to identify opportunities for product utilisation and provide the day-to-day support that enables our customers to operate and grow. Promote the advantages of using the Airwallex platform and ensure our customer base is utilising it in the most

A leading technology firm in London is seeking a motivated Customer Service Manager to enhance customer service platforms and support rapid expansion. Candidates should have strong customer service experience, contact centre management, and analytical skills. Responsibilities include aligning custom

Strategic thinking, evaluation and recommendation: the EMEAI Customer Marketing Manager actively participates in the brand’s strategic plan by analyzing past activation programs, sharing his recommendations and optimization, maximizing ROI and brand equity building. As Customer Marketing Manager y

Have experience as a Restaurant Manager / Assistant Manager. Are customer-obsessed and outcome-focused. Know how to balance what customers want with what’s realistic.

Technical Project Manager, Customer Success Manager, Customer Success Engineer, Technical Account Manager, Professional Services Consultant, Service Delivery Manager, or Engagement Manager. We’re looking for a Senior Customer Success Manager to join our Enterprise Solutions Customer Success team a

A leading social media solutions provider in Greater London seeks a motivated Solutions Manager to enhance customer experience. This role involves onboarding new customers, acting as a product expert, and collaborating closely with different teams to drive product adoption. The ideal candidate has 2

A leading media company in Greater London seeks a Customer Marketing Manager to lead multi-channel campaigns across health and wellness brands.

Customer Success Manager page is loaded## Customer Success Managerlocations: United Kingdom: France: London: Amsterdam: Netherlandstime type: Full timeposted on: Posted Todayjob requisition id: R107028About the business Elsevier is a global information and analytics company tha

Our client, a market leading UK Fintech requires a talented, enthusiastic and ambitious Customer Success Manager to join their expanding team. Carry out customer visits and reviews, providing in depth analysis on data and reporting pertaining to your portfolio customers. You will be responsible for

As our Customer Success Manager for Europe, you will be the architect of a seamless customer journey, owning the process from contract signature to long‑term value realization. You don't wait for customers to provide information; you actively drive progress, follow through on commitments, and hold

Communicate customer needs, challenges, and successes to internal teams, working closely with Product to share feedback and with Marketing to help create impactful customer‑facing content. You’re a reliable link between Customer Success, Product, and other teams, ensuring customer insights direc

The Customer Success Manager will play a key role in helping our customers transform the way they manage cybersecurity risk. We lead with a customer-centric mindset, use a collaborative team approach, and represent the voice of the customer every day. The SecurityScorecard Customer Success team is e

In the Customer Success Manager role, you will be managing a variety of named accounts across our global customer base. As a Customer Success Manager for Key Accounts, you will manage a portfolio of 10-15 existing Darktrace customers to maximize their utility from Darktrace deployments and grow thei

A data intelligence company in Greater London is seeking a Customer Success Manager.

We’re hiring a Customer Success Manager / Inside Sales to support and grow relationships with our customers in a fast-paced, high-growth startup environment. This is a hybrid role combining customer success, account management, and inside sales. You’ll be responsible for ensuring customers are s

Customer Success Manager – Telematics. Customer Success Manager – Telematics. We flex locations, hours and working patterns to suit our customers, business, and you.

Customer Success Managers are working directly with customers that can vary in their market segment, size, solution complexity and life cycle, depending on the customers needs. The Principal Customer Success Manager is aligned at the customers' key stakeholder level, building and fostering strong re

A leading marketing technology firm in Greater London is looking for a Customer Success Manager to manage client relationships and drive value from the Optimove platform.

You will help customers achieve their goals, and this is only possible by understanding the users’ needs and by having an outstanding knowledge of the Kpler offering. Maintain detailed records in Salesforce, including engagement plans, success metrics, and customer health indicators. Someone who i

As ourCustomer Success Manager, you are the architect of that transition.

A leading SaaS company in London is seeking a Senior Manager of Customer Success to lead a team of 8 across European markets. This role involves driving customer retention and expansion while defining strategies for Enterprise and Mid-Market customers. The ideal candidate has over 8 years of experie

A security solutions company is seeking a Customer Success Manager to guide clients through their security and compliance journeys. This role requires a strong focus on customer relationship building, a minimum of 4 years experience in SaaS customer success, and the ability to develop trusted adviso

Customer Success Manager - Tax Software page is loaded## Customer Success Manager - Tax Softwarelocations: London: Chippenham: Birmingham UK: Bristol: Petersfieldtime type: Full timeposted on: Posted Todayjob requisition id: R0018823* Competitive Compensation and Benefits* Home Offic

After key NiCE CX customers have purchased and are implementing our products, the Customer Success Management (CSM) team takes ownership of the ongoing customer relationship and value realisation, becoming the customer’s trusted advocate within NiCE CX. Our CSMs are seasoned customer success and t

A leading financial platform provider is seeking a Customer Success Manager to drive customer growth and engagement. The successful candidate will identify product utilization opportunities and support customers in maximizing their use of the Airwallex platform. Candidates should have at least 2 yea

As our Customer Success Manager, you are the architect of that transition.

A dynamic fashion tech start-up in the UK is seeking a Customer Success Manager to join their hybrid team. Ideal candidates have 4-7 years of experience in customer success or eCommerce and possess strong commercial instincts. This is a unique opportunity to shape the Customer Success function in a

Provide a customer facing contact point to support the delivery and project management of the Penetration testing service by executing daily customer penetration testing request and oversee requests. Continuously refine and enhance the approach for handling customer inquiries and requests related to

A customer‑focused mindset, putting customer experience first in every action you take. Customer Advocacy: Representing the customer's interests and ensuring their needs are communicated effectively within the company. Customer Feedback: Gathering customer feedback and insights to drive product im

As EZRA continues to grow, so does our mission to be in front of more organizations worldwide! To accomplish this, we are looking for an Enterprise Customer Success Manager reporting directly to the regional Enterprise Customer Success Lead. Experienced project manager with proven experience in a cu

Miro is growing its Customer Success organization, and we are looking for empathetic, customer-centric individuals to join our team! A Strategic Customer Success Manager’s primary responsibility is to ensure our customers realize the value from the investment they have made in Miro. Miro’s Custo