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This role is focused on building strong client relationships, driving customer engagement and ensuring long-term account success across a portfolio of software customers. Build and maintain strong, long-term customer relationships. Support onboarding and implementation of new customers.

Build strong relationships with your customers so they feel comfortable contacting you and providing honest feedback, so we can continuously improve our service. Showcase our thoughtfully-designed homes to customers after they’re built, so they understand their benefits, like flexible living and e

Who are we?Crystal Care Collection are focused on making our care homes not just luxury places for our residents to live, but also wonderful places for our team members to work.Because we believe that our residents deserve the very best care we can offer, we are committed to find

Care Home BasedFull timeWe have an exciting new role for a Customer Relations Manager based at at The Potteries Care Home. As an experienced sales and business development professional who thrives on meet

Location: Hybrid/Manchester or London Salary: £48,987 - £61,234 per annum Hours: 36 per week Contract Type: Permanent Within our Home Ownership Directorate, we are committed to delivering an outstanding customer experience at every stage of the homeownership journey, from first enquiry through to

The Company:Our client is a growing IT company who offers a fast paced and fun working environment.Developing cutting edge technologies to provide solutions to their clients everyday problems from a real world, hands on perspective.Theyaim to allow their team to grow wit

Customer Relations Manager / Customer Sales Manager required at our Montford Manor Care Home in Ashford!Care Home Based (37. We have an exciting new role for a Customer Sales Manager based at Montfort Manor care home in Ashford.

Customer Success Manager, Premier Accounts – Customer Success London, UK. As a Customer Success Manager, you’ll be a trusted advisor to your assigned customers, increasing the value our solution delivers to their organizations. Dialpad is the leading AI-powered customer communications platform,

Senior Strategic, Customer Success Manager Europe. Senior Strategic, Customer Success Manager Europe. Strategic Customer Success Manager Europe.

The Senior Customer Success Manager is required to ensure Cognigy’s customers feel they are supported and guided through their journey with implementing Cognigy’s products and to ensure their expected outcomes are delivered with further expansion also achieved. At least 5 years of experience in

Customer Experience at Onetrace is a collaborative effort built across four key pillars: Implementation, Training, Product Support and Customer Success. These teams work closely together, and with our customers, to ensure every touchpoint is seamless, supportive, and genuinely valuable. As we grow,

A leading retail company in Greater London is seeking an experienced Store Manager to create an unforgettable customer experience and lead a dynamic team. Responsibilities include defining daily objectives, managing store operations, and ensuring excellent customer service. The ideal candidate will

Customer Success Manager### Customer ExperienceGBLondonLondonXM Cyber is a leading hybrid cloud security company that’s changing the way organizations approach cyber risk. As a Customer Success Manager at XM Cyber, you are the trusted advisor and the driving force behind our customers' security re

A leading business solutions provider in Solihull is seeking an experienced Customer Success Manager to manage relationships with existing clients.

A dynamic tech company in Greater London is seeking a Manager, Customer Success to lead a team in delivering successful customer onboarding and retention. This role requires over 5 years of experience in customer-facing roles, with a strong passion for team development and effective communication sk

Customer Success is responsible for understanding, representing and delivering outstanding customer service to InfoSum signed clients. The Customer Success Manager (CSM) is responsible for managing and growing a mix of standard and strategic accounts by working with client engineering, product opera

The Customer Success Manager (CSM) is accountable for the overall retention and growth revenue with a portfolio of key clients. Take ownership of customer relationships, ensuring the execution of our value proposition and alignment with customer expectations. Take ownership of customer issues and dr

A water treatment and engineering company based in the UK is seeking a field-based Customer Account Manager to manage existing accounts and convert warm leads.

Een toonaangevende mode-retailer in het Verenigd Koninkrijk zoekt een Assistant Manager om de verkoopresultaten en klantenervaring te optimaliseren.

The Strategic Relationship Manager is responsible for managing and strengthening Evident’s (an Xpansiv company) key commercial relationships across the global clean energy ecosystem. The job holder will undertake any other duties or responsibilities as may reasonably be required by their line mana

A leading social advertising company is seeking a Customer Success Manager based in London to drive customer retention and growth. You will manage customer accounts and provide consultative advice while addressing advertising issues across platforms like Meta and TikTok.

Reporting to the Director, Customer Success EMEA, you’ll define regional strategy, lead a high-performing team of CSMs, and drive alignment across functions to deliver world-class customer outcomes. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust

The ideal candidate will have strong technical tax knowledge of investment products, deep expertise in European tax filing obligations by retail customers, and knowledge of information reporting and withholding obligations by brokers, and the ability to translate complex tax requirements into operat

The Strategic Relationship Manager is responsible for managing and strengthening Evident's (an Xpansiv company) key commercial relationships across the global clean energy ecosystem. The job holder will undertake any other duties or responsibilities as may reasonably be required by their line manage

Customer Account Portfolio ManagerLondon, United Kingdom## Who we areVOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. The role focuses on customer engageme

A technology-focused company tackling food waste is seeking an individual for a role in their European Operations team based in the UK.The successful candidate will manage and grow the client portfolio, ensuring smooth implementation of the company's innovative technology.ANONYMIZED NAME] values can

When you’re not out and about, you’ll be digging into data and qualitative feedback to problem-solve for your customers and acting as a customer advocate to inform product improvement. Helping build the customer success team - we’re a new team, and you’ll be at the forefront of designing how

A leading retail company in London is seeking a Duty Pharmacy Manager to provide exceptional customer service and support a dynamic pharmacy team.

A leading Education Technology firm in Greater London is looking for a Software Customer Success Manager.

Customer Success, Senior Manager (m/f/d). The Customer Success Senior Manager (m/f/d) at Onapsis is a “Coach/Player”. Operational Excellence: Partner with the VP of Customer Success to refine the regional customer journey.

A leading coffee retailer in Greater London seeks an Assistant Manager to lead store operations and ensure outstanding customer experiences. As an Assistant Manager, you will guide a team, focus on commercial results, and manage key performance indicators.

With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer obses

A healthcare technology company is looking for a Customer Success Manager to own the customer journey, from contract signing through to implementation and expansion. The role requires building strong relationships with clients, understanding their needs, and providing exceptional customer service.

We are recruiting for an experienced Customer Lifecycle Marketing Manager to join our client team, working directly within their B2C Performance team to deliver multi‑channel campaigns and drive performance acquisition and customer engagement. Customer Lifecycle Marketing Manager – FTC. As an ex

As an Airwallex Customer Success Manager, your focus is to identify opportunities for product utilisation and provide the day-to-day support that enables our customers to operate and grow. Be a close point of contact for solving customer issues, in tandem with the Customer Support and Operations tea

The Halcyon Senior Customer Success Manager drives adoption and demonstrates ongoing value for the Halcyon customers. Halcyon is looking for a high‑performing problem solver and innovator to join our growing Customer Success team as a Senior Customer Success Manager. You will be responsible for th

A leading media company in Greater London seeks a Customer Marketing Manager to lead multi-channel campaigns across health and wellness brands.

Develop and own the go‑to‑market plan to scale and impact your business in key areas: business generation, net new customer growth, customer expansion and conservation, customer referenceability. Experience influencing cross‑functional teams to impact business goals, customer experience, and c

Join Anthropic’s Customer Success team as an EMEA Based Customer Success Manager supporting our Beneficial Deployments initiatives. Customer Success Manager, Beneficial Deployments, EMEA. Leverage your deep knowledge of the customer and regional nuances to proactively drive usage planning, underst

Technical Customer Success Manager. Doing this enables merchants and customers to capture immense efficiencies, drive better customer experience, reliability and business outcomes. Nash approaches last mile orchestration with information completeness solutions from checkout, courier management, cust

Gather customer feedback and insights, advocating for customer needs within the organization to drive product improvements. Customer Success, Account Management, or a related field, successfully managing complex customer relationships in a B2B SaaS environment. As a Customer Success Manager at Optro

A leading technology firm in Greater London is seeking a Strategic Customer Success Manager to ensure customers realize their investment value. Responsibilities include managing a portfolio exceeding £100k in revenue, developing customer growth strategies, and fostering internal collaboration to im

Manager, Customer Service — London, United Kingdom. Strategic planning and implementation of customer service initiatives. Analyzing customer feedback to continuously improve our services.

A global financial solutions provider is looking for a Customer Success Manager in Greater London. This role focuses on maximizing the value of customer investments by driving satisfaction and retention through strategic engagement and proactive risk management. Candidates should have over 3 years o

We are keen to meet creative thinkers who can find new ways to tackle existing problems through diligent and comprehensive research both externally and in house, looking at best practice and how to achieve the optimum results You'll need to have a well-developed understanding of technology and someo

A leading technology firm in London is seeking a motivated Customer Service Manager to enhance customer service platforms and support rapid expansion. Candidates should have strong customer service experience, contact centre management, and analytical skills. Responsibilities include aligning custom

As a Customer Success Manager on the Shared Success team, you will help execute and evolve a modern approach to Customer Success at scale. The Shared Success Customer Success Management (CSM) team is part of the broader Customer Experience organization, which includes Renewals, Customer Education, a

As Customer Marketing Manager you act as a vital bridge between brand strategy and commercial execution. Strategic thinking, evaluation and recommendation: the EMEAI Customer Marketing Manager actively participates in the brand’s strategic plan by analyzing past activation programs, sharing his re