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Crystal Care Collection are focused on making our care homes not just luxury places for our residents to live, but also wonderful places for our team members to work.Because we believe that our residents deserve the very best care we can offer, we are committed to finding exceptional, caring individ

Customer Data and Insights Manager. Were excited to be recruiting for a Customer Data & Insights Manager to join our Beaverbrooks Digital and Brand Experience team.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Customer Outcome Manager About the roleWe are seeking an experienced leader to manage our UK customer testing programme. What you’ll doOversee the Customer Journey testing programme, ensuring an effective and efficient a

Customer care Account ManagerExeter | £28-£32,000 | Permanent | Monday - Friday, 8. One Saturday morning in three working from home IntroductionAcorn by Synergie is currently recruiting for a B2B Account Manager with a strong background in retail or customer care management.

Our client, a well-established charity based in Stonehouse, has an exciting new opportunity for a Customer Account Manager to join their team on a full-time permanent basis due to business growth. If you enjoy being customer facing, building relationships and getting out and about then this opportun

Mller UK & Irelandis wholly owned by Unternehmensgruppe Theo Mller which employs over 31,000 people throughout Europe.In the UK, Mller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.Mller is ranked within the t

We are looking for a Senior Customer Service Manager to join our growing team to support one of our most important departments – E-Commerce. Design strategies to build customer relationships and ensure customer satisfaction is completed pre and post-purchase. Miista is a Creative first & Customer

Customer Account Manager – International Schools (iSAMS). You’ll act as a trusted advisor to your customers while identifying opportunities to expand usage across the iSAMS suite and wider IRIS solutions. Support customers with digital transformation and system optimisation.

Customer Experience & Reservations Manage to join our growing team in Hertford.

We have an exciting new role for a Customer Relations Manager based at Mayfield View care home in Ilkley.

The RoleAre you a proactive Customer Relationship Manager looking to build strong customer relationships, deliver practice reviews, and ensure exceptional customer satisfaction In this role, you'll manage customer contracts, support Primary Care IT service delivery, and identify. Customer Relationsh

We’re seeking an experienced Enterprise Customer Success Manager to work with our EMEA clients. If you are up to a new challenge, excited to join a team on fire with one ultimate goal: customer first – then please reach out to us. You’ll have the freedom and responsibility to influence process

A leading retail company in Greater London seeks a Store Manager to lead a team and foster a positive work environment. The role involves guiding the team, ensuring a customer-first approach, and using data to track progress.

A leading housebuilder in the United Kingdom is seeking a Development Sales Manager to oversee the sales function. This role includes managing the customer journey and ensuring high standards throughout the home buying process. Ideal candidates will have a proven track record in sales within the hou

The Customer Success Senior Manager (m/f/d) at Onapsis is a “Coach/Player”. Operational Excellence: Partner with the VP of Customer Success to refine the regional customer journey. Customer Success, Senior Manager (m/f/d).

A training and employment academy is seeking an Assistant Store Manager to provide exceptional customer service and oversee store operations. The ideal candidate will facilitate team morale and drive results while acting as the manager in their absence. Responsibilities include ensuring customer sat

This role involves managing customer portfolios, enhancing engagement and retention through proactive communication, and ensuring excellent customer service. A well-established recruitment agency based in the UK seeks a Customer Account Manager for a 12-month FTC. Ideal candidates will possess stron

Miro is growing its Customer Success organization, and we are looking for empathetic, customer-centric individuals to join our team! A Strategic Customer Success Manager’s primary responsibility is to ensure our customers realize the value from the investment they have made in Miro. Miro’s Custo

We are looking for a strategic product manager ready to lead our transition from a "one-size-fits-all" model to a dynamic, personalised customer experience. As the Senior Product Manager for Customer Propositions, you will be at the forefront of transforming our offering. You will collaborate closel

As our Customer Success Manager for Europe, you will be the architect of a seamless customer journey, owning the process from contract signature to long‑term value realization. You proactively audit customer workspaces to ensure all technical and operational parameters are correctly configured, un

After key NiCE CX customers have purchased and are implementing our products, the Customer Success Management (CSM) team takes ownership of the ongoing customer relationship and value realisation, becoming the customer’s trusted advocate within NiCE CX. Our CSMs are seasoned customer success and t

A dynamic tech company in Greater London is seeking an experienced Account Manager to build relationships with high-tier customers and enhance customer success. You will manage customer health and proactively engage stakeholders to prevent churn. The ideal candidate has a strong background in Custom

A technology solutions provider in Greater London is looking for an experienced Application Support Manager to lead and manage a team of Level 2 and 3 analysts. This role emphasizes performance improvement and customer satisfaction, requiring strong leadership and analytical skills.

As a Customer Success Manager at Smartly, you'll take ownership of our global customers from the first week on, give consultative advice, scope and drive long-term success and drive customer satisfaction. As a Customer Success Manager at Smartly you will. Contribute to team initiatives that improve

A legal tech company based in the UK is seeking a Mid Market Customer Success Manager to facilitate the integration of their AI solutions into client workflows. This position emphasizes the delivery of measurable value and customer satisfaction in the legal field. The role requires strong customer r

Communicate customer needs, challenges, and successes to internal teams, working closely with Product to share feedback and with Marketing to help create impactful customer‑facing content. You’re a reliable link between Customer Success, Product, and other teams, ensuring customer insights direc

A leading estate technology provider in Greater London is looking for a Customer Success Manager. You will be responsible for managing a portfolio of customers, focusing on relationship-building, customer satisfaction, and identifying upsell opportunities.

We’re now hiring a Senior Customer Success Manager to join our Customer Success team. Build success plans aligned to your customers strategy, delivering, driving & clearly articulating value, ensuring every one of your customers gets the maximum from Nory. You have 2 to 3 years of experience in Cu

Act as a Customer Success Manager for schools that go live – applying your knowledge of the Bromcom product to online and onsite support for new users; covering items such as set up and configuration, report building, general set up and best practice. The role does involve some travel, depending o

You will act as the voice of the customer, gathering customer feedback and helping share the product roadmap. You partner cross-functionally to translate business needs and product requirements into new solutions for customers. You will help customers identify, quantify, and work toward transformati

A leading AI SaaS company in London is seeking a Customer Success Manager to enhance customer onboarding and retention processes. The ideal candidate will have a deep understanding of recruiting challenges and be highly organized, managing multiple customer interactions effectively.

A property management tech company in London is seeking a Customer Success Manager to oversee client onboarding and ensure successful engagement with their platform.

A global health services provider is seeking a Customer Success Manager to build relationships with client organizations while driving client success and satisfaction.

A leading identity management provider in the UK is seeking a Customer Success Manager to enhance client retention and advocacy. The ideal candidate will possess strong customer-facing and consulting skills, with a bachelor's degree or equivalent experience.

Engage with Kyriba's customers across multiple EMEA markets to drive and accelerate their value realization and to ensure business outcomes are being met through consumption of their purchased solutions & success service entitlements, consequently achieving mutual success across the customer lifecyc

The Customer Success Manager will act as a liaison to resolve billing or operational issues with the client as well as provide excellent customer service to their assigned account base. The Customer Success Manager is responsible for partnering with assigned Account Managers to support the overall a

That means onboarding new clinics, driving adoption, fanaticism and best-in-class customer retention. Has 3+ years in B2B SaaS Customer Success at a high-growth startup. Is a gifted relationship builder who reads people fast, earns trust quickly, and can coach clinicians and practice managers toward

A dynamic software company in London is looking for a Customer Success Manager to strengthen relationships with B2B customers and drive product adoption. You'll collaborate closely with Account Managers and internal teams to ensure customer satisfaction and drive engagement with Freshworks' innovati

We are supporting the search for a Customer Experience Manager; someone with contact centre or insurance QA/leadership experience to take ownership of customer interaction quality across calls, live chat and email. My client is a SaaS provider specialising in technology that supports real‑time cus

At OpenTable, we’re hiring a standout Support Manager to lead and elevate a team of Customer Support Supervisors in London, UK. From embedding smarter workflows to leveraging AI‑powered insights to sharpen coaching, surface trends, and eliminate friction, you’ll help modernize how we support c

The Customer Success Manager (CSM) owns the success of the end to end customer journey for assigned enterprise customers, ensuring they realize maximum value from Solifi’s products. Enterprise Customer Success Manager. Enterprise Customer Success Manager.

A leading global restaurant technology company is seeking a Support Manager in London to oversee a team of Customer Support Supervisors.

Customer Success Managers are working directly with customers that can vary in their market segment, size, solution complexity and life cycle, depending on the customers needs. The Principal Customer Success Manager is aligned at the customers' key stakeholder level, building and fostering strong re

Customer Experience at Onetrace is a collaborative effort built across four key pillars: Implementation, Training, Product Support and Customer Success. These teams work closely together, and with our customers, to ensure every touchpoint is seamless, supportive, and genuinely valuable. Provide occa

The Customer Success Manager (Enterprise) is responsible for building effective relationships with current customers and for maximizing the customer lifetime value within the assigned portfolio. The CSM (Enterprise) is responsible for managing the onboarding of new customers, the renewal process and

And we need a passionate Customer Success Manager like you to help us get there. Our EMEA Customer Success Team comprises a dynamic team of over 30 professionals, spanning the UK, Netherlands, France and Germany. Monitor & Optimise: Set and track performance targets, gather client feedback, and work