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Proven experience as a Customer Relations Manager, Admissions Manager, or similar within the care or healthcare sector. This is an excellent opportunity for a driven Customer Relations Manager to join a growing elderly care provider in a newly created regional role with real influence over occupancy

The Customer Experience Shift Manager will lead a team of customer experience Associates and will report to the Director of Customer Experience. We're looking for a Customer Experience Shift Manager to join our Canine Care Customer Experience team—a small, dedicated group that ensures every dog (a

A leading cloud-based software provider in Greater London is seeking a Customer Success Manager to enhance customer engagement and optimize their use of the Salesforce platform. You will be responsible for managing customer relationships, providing strategic guidance, and ensuring successful impleme

A leading financial services company in Greater London is seeking a highly motivated Customer Engagement Marketing Manager. This role focuses on driving customer engagement through digital channels, particularly the Amex App, enhancing loyalty and retention.

Our success is defined by the success of our customers — we’re looking to bring on mission oriented Customer Success managers, in London, to help our customers successfully embark on their climate journeys. Our Customer Success Managers (CSMs) own the relationship with our customers, helping the

Customer Success Managers (CSMs) leverage strong business acumen to help customers craft their KPIs and deliver value across those business goals. The mission of the Customer Success team is to identify, enable, and facilitate continuous value generation for customers. PRIORITIZE strategically to pr

Avalon is currently supporting an organisation in Cheshire to recruit a Customer Success Manager. Due to substantial growth over the last 12 months the organisation is looking to expand their Customer Success team to drive projects forward and manage key accounts, continuing to provide excellent ser

Senior Technical Customer Success Manager – DevTools (UK). Customer Success is now being built deliberately in EMEA. You are accountable for the full customer lifecycle:.

A dynamic financial technology company in Greater London is seeking a Customer Success Manager. This role focuses on enhancing customer relationships post-implementation and driving platform adoption. Candidates should have experience in Customer Success or Account Management within B2B SaaS or fint

They will also have a dotted‑line relationship with the Customer Reliability Engineering organization to drive alignment in customer success outcomes. We are looking for a highly experienced and technically astute Manager of Customer Success to lead our post-sales organization across Europe. Align

A leading financial services company in Greater London seeks a Manager of GMNS Customer Journeys to enhance customer experiences and execute service strategies within the GMNS team.

Generate customer advocacy: identify reference customers, develop case studies, collect testimonial quotes, and feed customer feedback into product and roadmap discussions. Act as a voice of the customer internally — influence Product and Engineering priorities with clear, customer-backed requests

We’re a profitable, stable tech company with a loyal customer base that’s ready for the next level of customer marketing. Conduct customer research (surveys, interviews, advisory boards) to inform product roadmap and marketing strategy and provide customer intelligence and insights to Product, S

A dynamic retail brand in Greater London is seeking an experienced Senior Manager to enhance store operations and team performance. You will Foster a positive culture, prioritize customer experience, and drive sales.

Customer Success Manager (EMEA) - Field Systems. Join our Field Systems Sales team with a mission to strategically build, retain, and grow our valued customers by showcasing the. You will be the essential link between our customers' operational needs and the technical capabilities of the Trimble por

As a Customer Success Manager (CSM) for the Enterprise segment, you will be responsible for guiding customers through their journey with Darktrace, ensuring rapid time-to-value and sustained success throughout the contract lifecycle. Own the customer journey from onboarding to renewal, ensuring fast

A leading facilities management company is seeking an experienced Customer Success Manager to oversee compliance and performance of key client contracts.

A global information and analytics leader in Greater London is seeking a Senior Product Manager to enhance customer experience and drive product innovation in their Open Access team. The ideal candidate should have strong digital commerce experience and a passion for the customer journey.

Founding Customer Success Manager at VC‑backed fintech startup. Direct impact on the product roadmap by serving as the primary voice of the customer for a category‑defining AI financial platform. Design and own the end‑to‑end customer success lifecycle, including onboarding, engagement, and

Excellent problem-solving skills and a proactive approach to customer service. Confident, commercially driven, and customer-focused mindset. This position is ideal for someone with proven experience managing customer accounts, who has experience in a structured environment and excels at building str

This role directly manages the Customer Support and Customer Success teams, ensuring that customers receive world-class support, value realization, and long-term partnership. The Manager, Customer Experience (CX) is a strategic and operational leader responsible for all facets of the post-go-live cu

The Customer Success organisation is composed of four teams: pre‑sales, customer success, account management and support. The Customer Success Manager (CSM) role at AlphaSense is central to ensuring our clients realise measurable outcomes from their investment in our platform. CSMs partner with Ac

Reporting into the Director, GMNS Customer Journeys, the Manager of GMNS Customer Journeys will support the development and execution of GMNS Disputes customer servicing journeys for customers including Merchants, Payment Facilitators, Network Partners and Processors. This role will identify opportu

As a Customer Contracts Manager, you'll be responsible for managing the end‑to‑end customer experience from order to delivery, ensuring customer contracts are delivered successfully from order won stage through to completion. Working closely with internal functions and external customers, you'll

Do you want to be part of a young, dynamic and innovative technology company and help us expand our engineering services to our industrial customers in the UK. Your role is crucial in enabling customers to maximise the value from our SAM4 condition-based maintenance system. In addition, you’ll hel

A luxury retail brand in London is seeking a Customer Services Assistant Manager to lead the customer service team. The successful candidate will manage relationships, uphold customer excellence, and drive team development while ensuring compliance with best practices. Key qualifications include ext

W Talent are working in partnership with a global manufacturing organisation to appoint a Training and Customer Excellence Manager based from their facility in Derbyshire. Training and Customer Excellence Manager. This pivotal role will lead a multi-site customer experience and training support team

Customer Success Manager - Retail Media (Amazon, Criteo, Citrus). We are working with one of the most innovative tech companies in Retail Media, who are looking for a Client Success Manager to join their growing London team.

Customer Account Manager - German Speaking (E-commerce). German-speaking Customer Account Manager. Build strong relationships with customers, ensuring a high level of service and satisfaction.

Cultivate positive relationships with current customers to improve customer satisfaction, support the delivery of the account strategy to achieve required results. Advocate for the customer within internal teams and support with increasing the profile of Water customers within Arqiva. Work with key

A fintech scale-up based in London is seeking a Customer Success Manager to enhance client engagement and ensure the success of customers with their solutions.

A leading online learning platform is looking for a Customer Success Associate to drive customer value and engagement. The role involves supporting SMB clients, ensuring customer satisfaction, and leveraging insights to improve service usage. Candidates must have a proven track record in customer re

Proactively monitor customer health to reach out to customers before risks or issues. Serve as the ‘voice of the customer’ and provide internal feedback on how we can better serve them to maximize customer value and retention. Strong experience with building and developing long-lasting executive

Senior Customer Success Manager – B2B FinOps Platform. This is a senior, hands-on Customer Success Manager role. The company is scaling rapidly and looking for a hands-on, strategic Customer Success leader to own the end-to-end customer experience and build a high-performing team.

A London Tech Company is seeking a Graduate Customer Success Manager to build strong relationships with customers, ensuring they achieve desired outcomes with the company’s products.

As Vanta’s Customer Success Manager within the Customer Success Advisory, you will be the voice of Vanta, responsible for helping keep our customers moving toward their goals and ultimately being successful and happy. As Vanta’s Customer Success Manager within the Customer Success Advisory (our

We are looking for a Customer Success Manager to join our team to train AI models.

Reporting to the Director of Customer Success for Parcel Locker Solutions this role is responsible for: Quadient Lockers UK Ltd have an essential new opportunity for a Customer Success Manager, in an exciting, fast‑paced work environment, allowing you to make an immediate impact on our team and co

A SaaS company is seeking a Customer Success Manager in Greater London to enhance engagement within the UK construction network.

Our client is seeking a Customer Success Manager who is motivated by purpose and impact, and eager to help customers realise their climate ambitions. Get notified about new Customer Success Manager jobs in. Defining, mapping and implementing customer lifecycle touch points, including business review

A growing technology company in Greater London is looking for a Customer Success Manager to oversee cargo airline accounts and drive customer success. This role involves leading customer lifecycle management, analyzing performance metrics, and collaborating with cross-functional teams. The ideal can

You’ll be joining a team of Customer Success Managers, supporting Ravio’s customers across their full lifecycle. This role is focused on mid‑small accounts, with opportunities to develop into enterprise customer success manager roles, or to specialise in specific regions (language skill depend

Are you passionate about enhancing customer experiences and driving innovative solutions? Our client is searching for a dynamic Customer Journey Manager (Business Analyst) to join their vibrant team! This role is a fantastic opportunity to make a significant impact on product development while worki

Customer Success Manager (Account Manager) page is loaded## Customer Success Manager (Account Manager)locations: London Officeposted on: Posted Yesterdayjob requisition id: R14892**Why it’s worth it:* Become a subject matter expert on assigned customers, their organ

A market-leading consumer finance company is seeking a Customer Account Manager in the United Kingdom. This role involves interacting with customers to process loan applications, ensuring excellent service throughout the loan lifecycle. Candidates should possess strong communication skills and a cus

Customer Success Manager – Telematics. Customer Success Manager – Telematics. We flex locations, hours and working patterns to suit our customers, business, and you.

The Customer Success Manager at Elite is a high-impact role focused on ensuring customers fully realize the value of our products and services. Understanding of customer success metrics and the ability to leverage data to inform strategy, optimize customer engagement, and achieve business outcomes,

A growing technology company in London is seeking an experienced Enterprise Customer Success Manager to scale its customer base. You will be responsible for managing customer success from onboarding to renewal, utilizing data insights to track health and mitigate churn. The ideal candidate will have