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Overview: Focus Washrooms are seeking a highly motivated and professional Finance Executive to join the Focus Washrooms Finance team. The successful candidate will play a pivotal role in closing communication gaps between Project Managers and the Finance Manager. This role offers an excellent opportunity for an individual with strong organisational skills and a proactive approach to contribute to our Company's growth. Duties Sales Ledger & Credit Control • Raise and send sales invoices to customers., • Customer master data stewardship: new account setups, credit terms, addresses, VAT numbers, contact details., • Credit control: chase overdue balances, agree and document payment plans, check credit scores/limits, and maintain the customer stop list in line with policy., • Allocate incoming receipts promptly and accurately; investigate and clear unmatched payments., • Produce the Aged Debtors report with clear commentary on risks, expected receipts, and actions., • Purchase invoice input and coding; match invoices to POs (POs raised by others); resolve mismatches and queries., • Supplier statement reconciliations and purchase ledger reconciliations; report on overdue supplier invoices with actions., • Organise payment runs in line with the payment calendar and approvals matrix; issue remittances to suppliers., • Bank reconciliations (posting, matching, and resolving reconciling items)., • Day-to-day CIS responsibilities: verification of subcontractors, ensuring correct CIS treatment on invoices., • Full responsibility for Work in Progress (WIP): liaise closely with Operations and Project Managers to produce accurate monthly valuations, align revenue to delivery, and ensure costs remain accurately accounted for throughout the cost of the project., • Prepare and maintain WIP schedules., • Provide cost-to-complete and variance analysis against budgets/quotes., • Validate variations/change orders and ensure timely capture of costs and revenue., • Stock take variance management., • Answer finance queries from management and the wider team (breakdowns, anomalies, analysis)., • Support the CFO on preparing the annual budget for Focus Washrooms., • Support the annual audit and year-end statutory accounts queries with requested samples., • 5+ years’ experience in a finance role within a project-based environment (e.g., construction/FM/services installations, fit-out, or similar)., • Hands-on bookkeeping across AR/AP, bank, and reconciliations., • CIS and VAT (including Domestic Reverse Charge) exposure in day-to-day processing., • Demonstrable WIP/project accounting experience (valuation, cost-to-complete, unbilled vs. billed)., • Excel – essential (Pivot Tables, SUMIFS, XLOOKUP/INDEX-MATCH, basic data cleaning and analysis)., • Sage 200 – or similar ERP – desirable., • Strong stakeholder management with Operations and Project Managers; confident to challenge and explain finance impacts., • Ownership mindset: proactive, organised, and calm under pressure with competing deadlines., • Attention to detail and curiosity to spot and query anomalies in data., • Clear communicator, both written and verbal; able to simplify financial issues for non-finance colleagues., • AAT Level 4 or part-qualified ACCA/CIMA (required)

Head of IT Service Management Hybrid - 3 Days per Week in Hertfordshire £110,000 - £130,000 + up to 30% bonus + strong benefits We've been retained to hire a Head of IT Service Management into a complex, high-volume, customer-facing environment where service stability and resilience are critical to business performance. Based in Hertfordshire (hybrid), you'll lead end-to-end service management across IT, logistics, fulfilment, and customer operations - owning major incident response, service performance, and continuous improvement at scale.Key responsibilities • Lead end-to-end IT service management (incident, problem, change, release, configuration) aligned to ITIL 4, • Own major incident management (P1/P2), acting as the senior escalation point with clear executive communication, • Drive root cause analysis and continuous improvement using service metrics (MTTR, trends, backlog), • Oversee IT service delivery, 24/7 support operations, and ITSM tooling, • Coordinate cyber incident response with internal security teams and external partners, • Manage third-party suppliers, SLAs, and commercial performance, • Define and deliver strategy across automation, observability, and AIOps, • Proven experience in a Head of IT Service Management / Service Delivery leadership role, • Strong ITIL 4 expertise and major incident management experience, • Background in complex, fast-paced environments (ecommerce, retail, logistics or similar), • Experience managing suppliers, budgets, and cost optimisation, • Strong stakeholder engagement skills, including C-suite interaction, • Cyber incident response experience, • ServiceNow, Jira Service Management or similar ITSM tools, • Exposure to AIOps, observability, automation, • Base salary £110,000 - £130,000 (DOE), • Up to 30% discretionary bonus, • Up to 7% matched pension, • Private medical insurance, • Strong holiday allowance + option to buy more, • "Work from anywhere" flexibility Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate £1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

Job Title: Residential Development Manager Salary: £55,000 per annum depending on experience Working hours: Monday - Friday (9:00am - 17:00pm) Location: NW London Development information • 19 blocks, no high-rise buildings, • 1.8 million pound service charge budget Our client is the UK's leading residential property services provider, managing over 330,000 homes across 5,800 developments in England, Wales, and Scotland. With more than 40 years of experience and a team of 3,300 employees, the company partners with developers, investors, freeholders, and over 1,600 Resident Management Companies to deliver expert management and customer service across the residential sector. Responsibilities • Effective service levels, and acting as the representative towards customers, clients and Developers as appropriate, ensuring all areas aspects of the development are fully presentable, serviced and properly maintained, • Maintaining working relationships with the committee of any Residents Association / RMC, RTM, • Attending meetings as appropriate and deliver on-going training needs to support the team, • Utilising appropriate internal and external methods and support, • Conduct frequent reviews with direct reports providing constructive feedback and coaching, ensuring KPI's and SLA's are met., • Internal redecs, • Manage performance, setting guidelines, managing holiday / sickness absences and organise shift cover, undertaking or organising emergency cover as required., • Cost control and review of expenditure and accounts, including setting service charges and presenting of accounts together with preparation and presentation of bi-monthly financial summary reports., • Proactive customer / contractors and client meetings, ensuring issues are promptly administered and dealt with within the agreed timeframes., • Responding to complaints, up to Stage 1, and collaborating with Regional Manager in Stage 2 complaints responses, • Reviewing year end accounts and monitor financials. Quarterly reporting to the client., • Risk assessments, health and safety checks and routine testing requirements ensuring concerns are acted upon and completed within the given timeframe., • Monitoring and supervision of contractors, carrying out works on and around the development., • Knowledge of High Building Safety and legislation, • Works orders and ensuring all orders are monitored and delivered within the designated time frame., • Knowledge of Section 20 consultation (working with major works team to expedite major works due), • Reactive/planned works are conducted to a high quality., • Ensure all irregular incidents are investigated and reported to the development manager., • Provide a response to emergency queries (out of normal office hours) directing colleagues as appropriate including attendance where necessary, • Regular inspection audits of the site and take/organise remedial action when required, ensuring the fabric of the building both externally and internally is maintained and serviced to a high standard, including the achievement of all KPIs set. Essential Experience • TPI Level 2 affiliate of above, • Service charge budget experience essential, • Residential Experience, • 4 years' experience working within similar role as a PM / Building or Development Maaager., • Up to date with all building legislation Benefits • Birthday off, • 25 days annual leave plus bank holidays, • Death in service 2 x annual salary, • Private medical insurance, • Enhanced Pension scheme, • Child care vouchers renew every January, • Long service awards - 10 years

Membership Account Manager 12‑Month Fixed Term Contract | Full Time Office-based – Hatfield | Monday to Friday We are currently recruiting for a Membership Account Manager to join a friendly, collaborative team environment. This is a hands-on, office-based role focused on building trusted relationships with business members and helping them achieve greater value and outcomes from their membership. This is not a hard sales role. Success comes from consultative conversations, genuine curiosity about your customers’ businesses, and the ability to identify opportunities where additional services, events, upgrades or sponsorships can add real value. The Opportunity You’ll work closely with a portfolio of business members, acting as a first point of contact and trusted advisor throughout their membership journey. Your focus will be on engagement, retention and growth, ensuring members are fully aware of and involved in the benefits available to them. The role suits someone who enjoys being operational, front‑line and people‑focused, with a natural ability to build rapport and confidence across a wide range of stakeholders. Key Responsibilities • Proactively engage with members to deliver an excellent, consistent customer experience, • Hold consultative conversations to understand business needs and identify value‑added solutions, • Encourage participation in events, networking opportunities and business initiatives, • Explore and promote relevant upgrades, sponsorship and additional services where appropriate, • Support membership renewals and retention activity, • Conduct regular account calls and occasional 1‑to‑1 meetings (in person or virtual), • Accurately maintain records and activity through a CRM system, • Attend occasional business events (early mornings or early evenings – typically 1–2 per month), • Travel locally to meet members where required (Hertfordshire), • Contribute to team targets around engagement, revenue growth and member satisfaction What We’re Looking For • Background in business‑to‑business roles, ideally across multiple industries, • Comfortable communicating with people at all levels, from SMEs to senior leaders, • Naturally consultative, with the confidence to have commercial conversations in a subtle, value‑led way, • Professional, credible and customer‑focused with high personal and business standards, • Strong organisational skills and attention to detail, • Enjoys working in a team-based, office environment, • Target‑driven, but motivated by relationships and long‑term value rather than hard selling, • Full UK driving licence and access to a vehicle you are happy to use for business purposes, • Willingness to travel locally across Hertfordshire for occasional face‑to‑face meetings and to attend networking events Working Pattern & Rewards • Office based in Hatfield, Monday to Friday, • Occasional attendance at business events outside core hours with time back in lieu, • Good basic salary, plus bonus and additional earning potential, • Full-time 12‑month fixed term contract This is an excellent opportunity for someone who thrives in a relationship‑led, professional environment and enjoys making a tangible difference to customer experience, engagement and long‑term value.

🚨 We’re Hiring: Call Centre Manager (Sales) 🚨 📍 Location: Enfield (EN3) 💰 Salary: £30,000 basic + commission (OTE £66,000+) 🕘 Hours: Monday–Saturday, 9:00 AM – 6:00 PM (with every other Wednesday off) About Us Car Planet is one of the UK’s fastest-growing used car supermarkets, with over 1,500 vehicles in stock and more than 1,500 sales each month. We’re driven by a mission to deliver a seamless, customer-first car-buying experience powered by smart data and great people. Our Watford and Barnet branches are supported by a high-performing call centre team focused on turning digital leads into showroom appointments—and that’s where you come in. The Role We’re looking for an experienced Sales Call Centre Manager to lead and scale our in-house team. You’ll start by managing a team of 5 agents, with the opportunity to grow this to 10, driving performance through coaching, structure, and data-led decision making. Key Responsibilities • Lead, train, and develop the call centre team to consistently hit appointment targets, • Conduct daily call audits and provide hands-on coaching, • Run team briefings and 1:1 performance sessions, • Monitor KPIs including response times, conversion rates, and call-to-appointment ratios, • Improve scripts, workflows, and sales techniques, • Analyse performance data and present insights to senior leadership, • Collaborate with sales managers to ensure high-quality appointments, • Foster a high-performance, motivated team culture What We’re Looking For ✔️ Minimum 2 years’ experience managing a sales call centre or high-volume phone sales team ✔️ Proven ability to coach teams to exceed targets ✔️ Strong leadership and communication skills ✔️ Data-driven mindset with a focus on optimisation ✔️ Experience with objection handling and sales scripting ✔️ Automotive experience is a bonus, not essential What We Offer ✨ OTE £66,000+ with uncapped commission ✨ Real career progression in a fast-growing business ✨ Work across two thriving branches (Watford & Barnet) ✨ High-energy, collaborative culture with real ownership If you’re ready to take the lead in a fast-paced, results-driven environment, we’d love to hear from you. 📩 Apply now or reach out directly for more info!

We are currently recruiting for an experienced Store Manager to join a leading food retailer. As the Store Manager of this busy store, you will be responsible for recruiting, developing and managing the Store Team, delivering the highest standards of customer service to ensure customers return whilst achieving all set commercial, turnover revenue targets. Managing the store to achieve financial KPIs, including wages, wastage and shrinkage, together with non-financials such as customer service/feedback, internal audits and compliance. As the Store Manager some of your duties will include; • Lead & develop the store team, • Ensuring achievements of store KPIs across various brand offerings, • Working with the Area Manager to set priorities and delivery goals, • Responsibility for the store representation, including customer experience, merchandising, layout etc., • Maintaining relationships across the regional stores with other Store Managers, • Recruiting and develop the store team to ensure they fulfil their individual career potential, • Analysing sales figures, • Presenting weekly reports / figures and key information to the Senior Management team, • Dealing and resolving escalated customer queries, • Ensuring the store runs efficiently by organising your time & staff effectively Key requirements for the role; • Proven previous food / FMCG retail store management experience, • Ability to influence and negotiate effectively, • Able to be resilient and adapt swiftly in a fast paced, retail environment., • Excellent communication skills and the ability to liaise effectively at all levels, • Good working knowledge of budgets and delivering results, • Excellent understanding of all sales and service., • If you think you have the right experience as a Store Manager and are looking for a new opportunity to develop your career with a leading employer, then get in touch and apply today.

Sales Manager – Office-Based Location: Enfield HQ (Office-Based with some travel to customers) Company: JJ Food Service Ltd The Role We are seeking an enthusiastic and experienced Sales Manager to lead and energise our Telesales, Customer Service, and Sales Administration teams. This is a full-time office-based role reporting directly to the Chief Sales Officer, ideal for a hands-on leader who can drive performance, improve service quality, and transform team dynamics. Key Responsibilities • Lead, coach, and motivate the Telesales, Customer Service, and Sales Admin teams to achieve sales and service excellence., • Develop and implement strategies to increase sales, improve customer retention, and enhance service delivery., • Monitor team performance, set clear KPIs, and ensure accountability across all functions., • Identify training needs and foster a culture of continuous improvement and professional development., • Collaborate with senior leadership to align team goals with broader business objectives., • Analyse customer feedback and sales data to inform decision-making and drive improvements., • Champion a proactive, customer-first approach across all touchpoints. Key Performance Indicators (KPIs) • Sales Growth: Increase in revenue generated through telesales and inbound customer channels., • Customer Satisfaction: Improvement in service ratings and resolution times., • Team Productivity: Achievement of call targets, order accuracy, and response times., • Retention & Engagement: Reduction in staff turnover and improvement in team morale., • Process Efficiency: Streamlining of admin workflows and reduction in service errors. About You • Proven experience as a Sales Manager in the foodservice, wholesale, or food-oriented retail sector., • Strong leadership skills with the ability to inspire and transform team culture., • Excellent communication, coaching, and performance management capabilities., • Commercially minded with a focus on results, service quality, and operational efficiency., • Able to work independently, take initiative, and deliver measurable outcomes. What We Offer • Competitive salary., • Profit share scheme., • Career progression opportunities within a growing national business., • Supportive and entrepreneurial working environment., • The chance to make a real impact on team performance and customer experience.

Quest Search & Selection are currently hiring for a Junior Category Manager who will support with the branch category & merchandising team in delivering the retail strategy for grocery, gifting & seasonal. In this role, you will support range planning, stock forecasting and merchandising activity across the retail estate. The position also involves conducting regular store visits to review product presentation, support merchandising execution and build effective planograms to optimise space planning and in-store customer experience. Quest Search & Selection are proud to represent one of UK's leading seasonal retailers who have different sites across the UK & in tourist hot-pots . Key Responsibilities of this Junior Category Manager role - • Support retail growth strategy through sales analysis, margin management and KPI performance tracking in partnership with Buying & Finance teams., • Analyses customer insights, market trends and trading performance to support category direction, stock forecasting and commercial decision-making., • Produces and analyses reporting including best-seller performance, stock optimisation and trading analysis to drive commercial performance improvements., • Maintains product data, cost files and administrative reporting processes, supporting accurate pricing and category management activity., • Supports product ranging, pricing and seasonal promotional activity across retail categories., • Develops and implements merchandising planograms, POS materials and space planning initiatives to improve in-store presentation and compliance., • Conducts store visits to review merchandising standards, product presentation and range execution across locations., • Coordinates supplier relationships, tenders and day-to-day communication regarding deliveries, merchandising and product activity., • Supports the end-to-end development of bespoke products, ensuring quality, margin delivery and timely execution., • Assists with communication of promotions, range changes and merchandising updates across the retail estate. Key Requirements of this Junior Category Manager role - • Background in Merchandising, Buying, Space Planning, or POS management., • 3+ years’ experience within FMCG or retail environments., • Exposure to multiple product categories across grocery and/or non-food sectors., • Experience managing supplier relationships and supporting buying activities., • Strong commercial awareness with an understanding of P&L performance, sales trends, and margin drivers., • Knowledge of ranging, planograms and space planning/analysis is highly desirable., • Strong administrative capability with advanced proficiency in Microsoft Excel and Word, including report creation and analysis., • Able to balance customer, operational, and commercial priorities when developing and implementing strategies. Benefits of this Junior Category Manager role - • £6,500 car allowance., • 20% friends and family discount., • Bonus potential., • Ongoing learning and development support., • Flexible working arrangement: Head office based in Hertfordshire, with a mix of branch visits, 1 day office-based, and 2 days working from home., • Free parking., • Life assurance. If this sounds like you and you are keen to apply for this Junior Category Manager, please apply today!

Senior Programme Manager (Bids) Join a world-class engineering team pushing the boundaries of radar and surveillance technology. You’ll play a key role in designing, integrating, and delivering mission critical systems that protect lives and assets across the UK and beyond. You would be responsible for leading the programme and bid management function, providing senior oversight of a portfolio of complex programmes and bids across the business. The role ensures effective governance, delivery, and commercial performance across all programmes and bids. It includes leadership of Programme Managers who manage bids from opportunity through to contract award and into delivery. Key Responsibilities - Senior Programme and Bid Manager • Lead and develop a high-performing team of Programme and Bid Managers, • Own the health, governance, and performance of the programme and bid portfolio, • Oversee bid strategy, execution, resourcing, and approval processes, • Ensure effective transition from bid phase into programme delivery, • Manage programme governance including cost, schedule, risk, and change control, • Balance resources across live programmes and active bids, • Provide regular reporting and updates to senior leadership, • Ensure compliance with internal processes, customer requirements, and regulations, • Lead risk, issue, and opportunity management across all activities, • Support budgeting, forecasting, and financial performance tracking, • Drive continuous improvement and lessons learned across the lifecycle, • Support recruitment, succession planning, and team development, • Provide input and support to engineering and internal development projects when required, • Liaise with customers and subcontractors to support programme execution Experience & Qualifications • Background in project/programme management, ideally in defence or regulated industries, • Experience managing bids and programmes from concept to delivery, • HND or degree level qualification (or equivalent experience)

Sales Manager – Office-Based Location: Enfield HQ (Office-Based with some travel to customers) Company: JJ Food Service Ltd The Role We are seeking an enthusiastic and experienced Sales Manager to lead and energise our Telesales, Customer Service, and Sales Administration teams. This is a full-time office-based role reporting directly to the Chief Sales Officer, ideal for a hands-on leader who can drive performance, improve service quality, and transform team dynamics. Key Responsibilities • Lead, coach, and motivate the Telesales, Customer Service, and Sales Admin teams to achieve sales and service excellence., • Develop and implement strategies to increase sales, improve customer retention, and enhance service delivery., • Monitor team performance, set clear KPIs, and ensure accountability across all functions., • Identify training needs and foster a culture of continuous improvement and professional development., • Collaborate with senior leadership to align team goals with broader business objectives., • Analyse customer feedback and sales data to inform decision-making and drive improvements., • Champion a proactive, customer-first approach across all touchpoints. Key Performance Indicators (KPIs) • Sales Growth: Increase in revenue generated through telesales and inbound customer channels., • Customer Satisfaction: Improvement in service ratings and resolution times., • Team Productivity: Achievement of call targets, order accuracy, and response times., • Retention & Engagement: Reduction in staff turnover and improvement in team morale., • Process Efficiency: Streamlining of admin workflows and reduction in service errors. About You • Proven experience as a Sales Manager in the foodservice, wholesale, or food-oriented retail sector., • Strong leadership skills with the ability to inspire and transform team culture., • Excellent communication, coaching, and performance management capabilities., • Commercially minded with a focus on results, service quality, and operational efficiency., • Able to work independently, take initiative, and deliver measurable outcomes. What We Offer • Competitive salary., • Profit share scheme., • Career progression opportunities within a growing national business., • Supportive and entrepreneurial working environment., • The chance to make a real impact on team performance and customer experience.

Its finding new ways to maintain world famous, historic buildings. It's leading and collaborating to deliver every time.And its joining the professional business behind the monarchy.This is what makes working for the Royal Household exceptional. Every year Buckingham Palace hosts a wide range of Royal events, from investitures and receptions to the historic Trooping the Colour, and it welcomes thousands of visitors through its doors. Its home to many of our specialist teams, as well as housing residents and tenants across the wider Estate.Most of the buildings are listed with some scheduled ancient monuments. Youll therefore play an important role facilitating the modern-day workings of this historic estate, while also preserving these iconic buildings for generations to come.In this role youll take a role in driving the Technical Team of Building Surveyors, who act as custodians of the London estate. The role will encompass surveys and inspections, landlord duties, building monitoring and performance, producing technical standards and specifications, a focus on heritage and conservation as well as delivery of project works.Additionally you will take a leading role in driving the emissions reduction strategy for all buildings across the London Estate, in line with the Royal Households Net Zero objectives. This will involve conducting thorough reviews of the energy performance of the buildings, developing best practice policies on sustainable materials and energy interventions, and providing recommendations to the Decarbonisation Steering Group on energy-saving initiatives. • Lead and manage the Technical Team of Building Surveyors, the highly skilled decorating team and a wide variety of contractors, directing work and driving performance., • Drive the Building Surveying strategy towards the Royal Households Net Zero goals, proactively reviewing, exploring, and implementing various approaches that support the initiative., • Develop and implement best practice approaches for the conservation, repair and maintenance of the building fabric of the estate., • Manage a portfolio of works of varying scale, from planning to completion, ensuring projects are delivered on time and within budget., • Proactively manage stakeholder relationships, communicating progress and minimizing disruption., • Ensure compliance with statutory duties and legislative requirements, promoting a culture of risk awareness and management., • Manage budgets, tender processes, contracts and contractors, ensuring value for money and high-quality service delivery., • Provide technical support on conservation, repair, and maintenance to Facilities Managers, Building Supervisors, Engineers, and Project Managers for planned and reactive maintenance., • Provide technical support including specification writing for Specialist Term Contracts to ensure compliance across the Property Section team with statutory duties and legislative requirements., • Work closely with the Head of Operations, Head of Projects, Senior Facilities Manager and Senior Engineer on 10-year planning., • Support the preparations for large scale events and functions, where required., • Proven ability to lead building surveying strategies that drive sustainability and support Net Zero goals., • Chartered Building Surveying qualification or equivalent., • Experience working within historic listed buildings and on occupied multi-site estates., • A proactive approach to improving the environment and sustainability. Considering ways to improve the energy efficiency of the buildings, source sustainable materials and in ways that are sympathetic to the heritage assets., • Demonstrable experience of statutory compliance and risk management., • Previous experience with Computer Aided Facilities Management (CAFM) and CAD Systems., • Strong project management skills, capable of managing a varied portfolio of work.Proven budget management, cost control, and contract management experience., • Exceptional stakeholder management and interpersonal skills, with the ability to remain calm under pressure, make informed decisions, and maintain a collaborative, customer-focused approach to service delivery. We know that to deliver our best work; we need to feel at our best. Thats why at the Royal Household we offer a generous benefits package designed to support your wellbeing and life priorities.Enjoy 25 days annual leave, rising to 30 days (plus bank holidays) dependent on the length of time you have worked for us.Our excellent non-contributory pension plan (well contribute 15% and you can contribute more if you wish) is highly valued by our employees, as is complimentary lunch on-site to keep you fuelled throughout the day.We also offer a range of leave options to support your life priorities, such as parental pay and leave and volunteering days, as well as benefits to support your physical and mental wellbeing.Other perks include 20% off at our Royal Collection Trust Shops and complimentary admission tickets across all our locations, along with many more exclusive employee discounts.Find out more about the full range of benefits available to our employeehere.

The Opportunity An exciting opportunity has arisen for an Assistant Property Manager to join a growing and professional property management team. This role is ideal for someone with strong organisational skills and a passion for delivering excellent customer service while managing a varied residential portfolio. You will play a key role in supporting the management of properties, ensuring maintenance issues are handled efficiently, compliance is maintained, and residents receive a high standard of service. Key Responsibilities * Manage a portfolio of residential properties, ensuring high standards of service are delivered * Oversee reactive maintenance, raising job orders and coordinating contractors effectively * Act as a key point of contact for residents, leaseholders, and clients * Respond to customer queries via phone and email within agreed timeframes * Provide regular updates to customers on ongoing works, projects, and queries * Conduct site visits and produce detailed reports within set deadlines * Coordinate major works, ensuring all legal notices and processes are followed * Liaise with contractors, obtain quotes, and ensure value for money * Assist with budgeting and monitor expenditure against budgets * Support the preparation and distribution of newsletters and resident communications * Attend and support resident meetings, AGMs, and client meetings, including minute takin...

As Assistant Manager also known as our Club Operations Manager, you’ll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the customer journey. Take responsibility for the overall Club performa

Are you looking to join a great place to work? We are recruiting for a Store Manager to join the team!. No two days are the same here at Savers and the ideal Savers Store Manager would ensure standards are maintained, audit processes are followed, and customer service and sales standards are the bes

Principal Quality Engineer Role Purpose The Principal Quality Engineer is responsible for overseeing the execution and continuous improvement of quality processes to ensure compliance with customer, regulatory, and internal standards, particularly AS9100, ITAR, and NADCAP. This role provides technical leadership in quality engineering, supports strategic quality initiatives, and mentors the wider quality team to uphold rigorous standards in aerospace and defence gear manufacturing. Key Responsibilities Leadership and Oversight: • Lead day-to-day quality engineering activities and provide mentorship to other Quality Engineers and Inspectors., • Act as deputy to the Quality Manager where appropriate and support high-level decision-making on quality matters., • Represent the Quality function in internal project teams, customer quality meetings, and regulatory audits. Compliance and Systems Management: • Ensure ongoing compliance with AS9100, NADCAP, ISO 9001, ITAR, and customer-specific requirements., • Drive maintenance and continual improvement of the Quality Management System (QMS), ensuring documentation, records, and procedures are fully aligned with certification standards., • Support preparation and execution of external audits (certification, NADCAP, customer, and regulatory). Technical Quality Engineering: <...

Job Title: Area Sales Manager – Electrical Wholesale. Tasked with recruiting “on-boarding” 2 new electrical wholesale customer accounts per month (dormant for 6 months+ or new). The ideal applicant will be an Area Sales Manager – Electrical Wholesale with:.

Transport Team Manager - What You'll Do:. To be considered for this role, you will be an experiencedTransport Manager with a strong focus on customer service.

Canada Life UK has helped individuals, families and businesses secure their financial futures for over 120 years. Today, we are transforming our technology, culture and ways of working to become a more modern, customer centric and engineering led organisation. As we modernise our IT estate and shift toward cloud, SaaS/PaaS and product centric delivery, we're investing heavily in engineering excellence, empowered teams and great leadership. We're now looking for an Engineering Manager to lead our Home Finance product engineering team-a group responsible for the systems that power our mortgage origination and servicing capabilities. Why join us? Shape the future of Home Finance You'll lead the evolution of our bespoke Ruby on Rails-based mortgage origination and servicing platform, architecting modern, resilient and scalable solutions. True empowerment and autonomy We operate stream-aligned product teams where Engineering Managers have real authority over technology decisions, people development, engineering standards and team culture. Modern engineering focus You'll drive cloud adoption, DevSecOps, automation, data-driven decision making and continuous improvement across the lifecycle. A culture that values people We're building a place where engineers can do their best work - c...

We are Centrica! Were so much more than an energy company. Were a family of brands revolutionising a cleaner, greener future. Working here is #MoreThanACareer - were powered by purpose. Together we can make an impact that will truly change tomorrow. Whether youre developing cutting-edge green tech, helping customers on the front line or simplifying operations behind the scenes.Your work here isnt just a job its a mission. We all play a vital role in energising a greener, fairer future . Centrica Technology is a core driver of how we deliver our strategy. You'll join a team modernising our platforms, strengthening cyber and operational resilience, and advancing a productled way of working that brings engineers, data specialists and business experts together to deliver meaningful outcomes at pace. We're scaling automation and AI from proofofconcept into real, endtoend change - improving customer journeys, reducing costtoserve, accelerating delivery, and building the digital foundations that underpin everything from energy trading and risk to field operations and critical infrastructure. If you want to work on complex, highimpact problems using modern engineering practices, and help build reusable platforms that will shape how Centrica operates over the next decade, this is the place to do it. An opportunity to play your part - At Centrica Energy, we use data to drive better decisions and shape a more sustainable future. As a Reporting Manager, you'll be at the centre of that story, delivering clear, insightful reporting that helps senior leaders understand what's happening and what's next. You'll work closely with teams across the business, turning complex data into meaningful insights, improving reporting processes, and ensuring information is accurate, timely and impactful. It's a great role for someone who enjoys collaboration, likes making things better, and wants their work to genuinely influence how the business moves forward. Location : This role is based at our Park House office in London and requires onsite presence five days a week. The position also involves regular travel to other Centrica Energy locations, including Aalborg (Denmark) and Antwerp (Belgium). Day to day * Own and run the Technology budget and forecasting cycle, partnering with Technology teams and Finance to ensure accurate, timely and commercially aligned planning. * Track actuals against budget and forecast, investigating variances, maintaining cost models, and identifying cost savings, efficiency gains and investment opportunities. * Deliver highquality regular and adhoc reporting for Technology leadership, providing clear, actionable insight aligned to trading performance and P&L outcomes. * Design, build and maintain Power BI dashboards covering budget performance, KPIs and delivery metrics, working closely with data and Power BI teams to ensure data integrity. * Automate reporting and data processes using tools such as Power Platform and Excel to improve efficiency, reliability and scalability. * Act as the goto contact for Technology performance insight, building trusted relationships with Finance, Technology leads and senior stakeholders, and supporting strategic analysis and business cases. What are the must haves * Significant experience in commodities, or a tradingled commercial environment, where financial performance, volatility, and rapid decisionmaking are central to success. * Significant experience in budget management, financial planning, performance reporting, or operational analysis within a fastpaced, commercially driven setting. * Strong numerical and analytical capability, including advanced financial modelling and the ability to work confidently with large datasets and complex cost structures. * Proven ability to support and influence P&Limpacting decisions, with a clear understanding of how Technology cost, delivery, and performance shape commercial outcomes. * Commercially astute mindset, able to balance financial rigour, operational delivery, and business agility in a dynamic environment. * Advanced Excel expertise, including complex formulas, pivot tables, and PowerPivot. * Handson experience building Power BI dashboards and reports, including data modelling, DAX, and bestpractice data visualisation. * Experience automating reporting and data workflows using Power Platform, Fabric, or similar technologies. * Strong collaboration with Finance teams, with solid understanding of budgeting, forecasting, and costallocation processes. * Practical exposure to AI and emerging intelligent automation technologies. * Background in energy trading or financial services. Desirable: * Experience supporting Technology functions within commodities trading or capitalintensive organisations operating under tight governance and reporting cycles. * Familiarity with IT financial management concepts (e.g., run/change cost models, capitalisation, chargeback, allocation modelling). * Experience using the Microsoft 365 ecosystem (Power BI, Power Platform) for reporting and automation. * Exposure to IT planning and operational processes. What's in it for you? * Enjoy a generous market salary, along with fantastic growth opportunities and a vibrant work environment! * Power up your pay with a 15% Employee Energy Allowance, surpassing the government's price cap! * Secure your future with our comprehensive pension plan, designed for peace of mind. * Elevate your health with our fully-funded company healthcare plan, prioritizing your well-being. * Recharge with a generous 25-day holiday allowance, plus public holidays, and even purchase up to 5 extra days for extended relaxation! * Experience unparalleled work-life balance with an exceptional selection of flexible benefits, from tech treats and eco-friendly car leases to travel insurance for your adventures!

Senior Programme and Bid Manager Enfield, United Kingdom £65,000 - £70,000 Responsible for leading the programme and bid management function, providing senior oversight of a portfolio of complex programmes and bids across the business. The role ensures effective governance, delivery, and commercial performance across all programmes and bids. It includes leadership of Programme Managers who manage bids from opportunity through to contract award and into delivery. Key Responsibilities - Senior Programme and Bid Manager Lead and develop a high-performing team of Programme and Bid Managers Own the health, governance, and performance of the programme and bid portfolio Oversee bid strategy, execution, resourcing, and approval processes Ensure effective transition from bid phase into programme delivery Manage programme governance including cost, schedule, risk, and change control Balance resources across live programmes and active bids Provide regular reporting and updates to senior leadership Ensure compliance with internal processes, customer requirements, and regulations Lead risk, issue, and opportunity management across all activities Support budgeting, forecasting, and financial performance tracking Drive continuous improvement and lessons learned across the lifecycle Support recruitment, succession planning, and team development Provide input and support to engineering and internal development projects when ...

Regional Manager Zachary Daniels is partnering with a highly commercial, service-led, private equity-backed retailer to appoint a Regional Manager across London and inside the M25. This opportunity is particularly well suited to leaders from high street hospitality or QSR environments, as well as small-format retail, who are used to operating at pace, leading through people and driving performance across multiple locations in a fast-moving, high-footfall role. The Role As Regional Manager, you will take full accountability for regional performance, leading through a team of Area Managers across a diverse portfolio of smaller, high-footfall stores across London. This is a hands-on leadership role where success comes from being highly visible, close to the operation and able to balance customer experience with strong commercial delivery in a competitive urban market. You will: * Lead, coach and develop a team of Area Managers, building capability and future talent * Drive sales, margin and cost performance across a multi-site London estate * Embed a strong, service-led culture across smaller store environments * Ensure consistent operational standards and execution across all locations * Deliver change and improvements at pace within a fast-moving, PE-backed business * Use clear KPIs and...

Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. What you will be part of Saab is a leading defence and security company with an enduring purpose, to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defence capability of several nations. The Role: We are seeking a highly motivated and detail-oriented Site Technician to join our dynamic team. As a Site Technician, you will play an essential part in ensuring that our customer and our delivery teams have the most advanced simulation equipment available to them in order to maintain levels of activity in accordance with the contract. You will work closely with various departments, within our organisation, including Operations and Field Support Representatives, to manage the influx and outflux of equipment, conduct regular maintenance and equipment repairs, inventory audits, and prepare detailed reports on stock levels and usage. Your contributions will directly impact our mission to deliver top-tier capabilities in our European business sector. This role will be based at our Andover site 5 days a week. Key Responsibilities • Support, repair & maintain customer owned simulator equipment in accordance with corrective & preventative maintenance processes., • Conduct simulator troubleshooting & fault diagnosis., • Carry out basic electrical repairs/LRU replacement & general repairs in line with business processes., • Reconfigure & install simulator software when required., • Prepare & maintain reports on all repair work carried out on the simulation equipment using a bespoke Equipment Management system., • Assist in the preparation of simulation equipment prior to deployment, including simulator configuration & picking and packing., • Co-ordinate the issue, receipt & storage of materials using the SAAB Equipment Management system, in accordance with established procedures, to the customer., • Assist with regular inventory counts and maintain accurate records to ensure stock levels (simulators & associated spare parts) meet operational needs., • Oversee the organisation and cleanliness of the storage & repair areas, ensuring compliance with safety regulations., • Provide simulator training to the customer during the equipment issue process., • Support the Site Manager as required to meet daily operation requirements., • Proven experience in inventory management & warehouse operations in a fast-paced environment., • Strong organisational skills with the ability to manage multiple tasks & prioritise effectively., • Proficient in inventory management software and Microsoft Office Suite, particularly Excel., • Excellent communication skills and the ability to work collaboratively within a team environment., • Attention to detail and ability to identify discrepancies & resolve issues promptly., • Familiarity with safety & compliance regulations within the industry, including hazardous material handling, • Knowledge of electrical repairs including IPC Certification for soldering electrical & electronic assemblies or equivalent.

An innovative solutions provider in Borehamwood seeks a Digital Marketing Manager to enhance brand visibility and drive customer engagement through strategic digital marketing efforts. Join our team at Redsquid Communications to make a real impact with technology-driven marketing solutions.

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A prominent logistics company in Hatfield seeks a skilled Project Manager to lead high-impact projects aimed at improving operations and customer satisfaction.The ideal candidate will possess significant experience in logistics and operations, demonstrating exceptional leadership and communication s

We are seeking a proactive and customer-focused Swedish-speaking Customer Service Account Manager to join our team in Enfield, North London. Fluent in both English and Swedish (written and spoken) – this is essential.

A leading automotive parts distributor in the United Kingdom is seeking a Branch Manager to drive sales and ensure exceptional customer service in their Waltham Cross location. The ideal candidate will possess experience in the automotive industry, demonstrate strong leadership skills, and have a fo

Enfield Council is looking for a Safe & Connected & Out of Hours Customer Service Operations Manager to oversee its 24/7 service for residents and partner agencies. You will lead a team, improve service quality, and manage emergencies. The ideal candidate has strong leadership skills and operational

As a Customer Service Manager, you'll be responsible for leading and developing a team of Customer Service Team Leaders to deliver consistently high levels of service which drive excellent customer outcomes. Working closely with stakeholders across Customer Service and Value Streams, you'll build co

We are seeking a proactive and customer-focused Norwegian-speaking Customer Service Account Manager to join our team in Enfield, North London. This is an exciting opportunity to play a key role in managing customer relationships, supporting subscription lifecycle activities, and delivering a high st

Whitbread is seeking a Duty Manager for their South Mimms/Potters Bar Premier Inn. You will engage in overseeing a high-performing team, ensuring smooth hotel operations and excellent customer service.

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Reiss is seeking a Store Manager for their store in Brent Cross on a full-time permanent basis. The Store Manager will ensure the store achieves targets and delivers results through exceptional customer service and operational excellence.

This role involves overseeing approximately ten branches, leading a team of Branch Managers, and ensuring outstanding customer service. Lloyds Bank plc is seeking a Senior Manager for the Community Bank in Enfield.

Safe & Connected & Out of Hours Customer Service Operations Manager. This pivotal leadership role will manage Enfield Council’s 24/7 safe & connected and out‑of‑hours service, providing essential support to residents, vulnerable individuals and partner agencies. Driving continuous improvement

A leading automotive parts company in Waltham Cross is looking for a Branch Manager to maximize sales and provide exceptional service. The successful candidate will have experience in the automotive industry and a passion for customer relationships.

Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results* Ensure all front

Experienced Customer Relations Manager – Borehamwood, Hertfordshire. We have a very exciting opportunity for an experienced and proactive Customer Relations Manager to join our team on a full‑time, permanent basis for our newest development, Meadowhill Care Home. You will work closely with the H

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Permanent & 12‑Month Fixed Term Contract positions available | Full Time Office-based - Hatfield | Monday to Friday Tate are currently recruiting two Membership Account Executives to join a friendly, collaborative team environment. These are hands-on, office-based roles focused on building trusted relationships with business members and helping them achieve greater value and outcomes from their membership. This is not a hard sales role. Success comes from consultative conversations, genuine curiosity about your customers' businesses, and the ability to identify opportunities where additional services, events, upgrades or sponsorships can add real value. The Opportunity You'll work closely with a portfolio of business members, acting as a first point of contact and trusted advisor throughout their membership journey. Your focus will be on engagement, retention and growth - ensuring members are fully aware of and involved in the benefits available to them. The role suits someone who enjoys being operational, front‑line and people‑focused, with a natural ability to build rapport and confidence across a wide range of stakeholders. Key Responsibilities Proactively engage with members to deliver an excellent, consistent customer experience Hold consultative conversations to understand business needs and identify value‑added solutions Encourage participation in events, networking opportunities and business initiatives Explore and promote relevant upgrades, sponsorship and additional services where appropriate Support membership renewals and retention activity Conduct regular account calls and occasional 1‑to‑1 meetings (in person or virtual) Accurately maintain records and activity through a CRM system Attend occasional business events (early mornings or early evenings - typically 1-2 per month) Travel locally to meet members where required (Hertfordshire) Contribute to team targets around engagement, revenue growth and member satisfaction What We're Looking For Background in business‑to‑business roles, ideally across multiple industries Comfortable communicating with people at all levels, from SMEs to senior leaders Naturally consultative, with the confidence to have commercial conversations in a subtle, value‑led way Professional, credible and customer‑focused with high personal and business standards Strong organisational skills and attention to detail Enjoys working in a team-based, office environment Target‑driven, but motivated by relationships and long‑term value rather than hard selling Full UK driving licence and access to a vehicle you are happy to use for business purposes Willingness to travel locally across Hertfordshire for occasional face‑to‑face meetings and to attend networking events Working Pattern & Rewards Office based in Hatfield, Monday to Friday Occasional attendance at business events outside core hours with time back in lieu Good basic salary, plus bonus and additional earning potential Two opportunities available: Full-time permanent position Full-time 12‑month fixed term contractThis is an excellent opportunity for someone who thrives in a relationship‑led, professional team environment and enjoys making a tangible difference to customer experience, engagement and long‑term value. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application

Senior Programme & Bid Manager Location: UK (with occasional UK & overseas travel) We're seeking an experienced Senior Programme & Bid Manager to lead and govern a portfolio of complex programmes and bids within a technically demanding environment. This is a high‑impact leadership role, accountable for bid strategy, programme execution, governance, and performance - from opportunity capture through contract award and into in‑life delivery. What You'll Be Doing Leading and inspiring a team of Programme Managers and Bid Managers, creating a high‑performance, accountable delivery culture Owning the overall health of the programme and bid portfolio, ensuring alignment with business strategy and customer priorities Providing senior leadership and governance across complex, multi‑stakeholder programmes and bids Establishing and maintaining robust programme management processes, proportionate to business size and risk Overseeing bid strategy, governance, resourcing, approvals, and handover into delivery Ensuring strong control of schedule, cost, risk, change, and benefits Balancing resources and priorities across live programmes and concurrent bids Identifying, managing, and escalating risks, issues, and opportunities Preparing and presenting monthly programme status reports to senior leadership Supporting commercial activities including cost estimates, budgets, and revenue forecasting Driving lessons learned, continuous improvement, and capability development Acting as a senior interface with customers, suppliers, and partners Leading performance management, succession planning, and talent development What We're Looking For Proven leadership experience in programme and bid management within complex, multi‑disciplinary environments Strong track record of delivering major bids and programmes end‑to‑end Deep understanding of matrix organisations and cross‑functional leadership Excellent commercial, contractual, governance, and risk management capability Confident stakeholder management at senior customer and executive level Able to remain credible, decisive, and calm under pressure Customer‑focused, commercially aware, collaborative, and influential Experience & Qualifications Strong background in project / programme management, ideally in a defence or regulated engineering environment Experience running bids and programmes from conception to delivery Exposure to international customers or export contracts Ability to manage budgets, forecasts, and financial performance Professional qualifications such as APM, MSP, PMP, PRINCE2 (or equivalent) Degree or HND in Project Management or related discipline (or equivalent experience) APM accreditation an advantage Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy

Job Title: KYC CDD Advisory Manager Location: London OR Birmingham (3 days per week onsite) Length: 6 months PAYE only Overall purpose of the role We are looking for a hands-on Financial Crime Advisory Specialist to join our Investment Banking division in Birmingham. This is a pivotal role sitting within the First Line of Defense (1LOD), acting as the bridge between programmatic risk management and practical CDD execution. You won't just be sitting on the sidelines giving advice; you will be "in the weeds," helping to implement changes, challenge existing processes, and ensure our global policies translate effectively into local operations. Key Accountabilities: Programmatic Risk Management: Oversee end-to-end risk for CDD and Financial Crime, including change management risk and operational/regulatory risk. Check & Challenge: Provide expert 1LOD advice to the CDD team, offering robust "push back" and guidance to ensure compliance standards are met. Change Implementation: Dedicate approximately 20% of your time to driving changes originating from the IFC Change Team. Hands-on Advisory: Balance high-level strategic advice with the practical implementation of Fin Crime policies and procedures. Key Skills: The ideal candidate will bridge the gap between technical KYC knowledge and broader Financial Crime expertise. Technical Requirements: Financial Crime Advisory: Proven experience in a dedicated Fin Crime Advisory role is essential. KYC & CDD Expertise: Deep understanding of KYC procedures within an International Corporate Banking environment (EMEA, APAC, or Global experience). Risk Methodology: Experience in developing or managing customer risk assessments, ratings, and the underlying methodology. Global Change Experience: A track record of implementing policy changes on a global scale, including managing complex jurisdictional differences. Soft Skills: Ability to influence and "challenge" stakeholders effectively. A proactive approach to problem-solving in a fast-paced Investment Banking environment. Adaptability to handle both advisory tasks and "doing" the work. About Barclays Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it. Diversity Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals. Hybrid Working Barclays is currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. Barclays is flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. Barclays also has a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances Your Benefits As a contract employee of Randstad Sourceright, you’ll receive a wide range of financial and personal benefits. There’s enrolment in a pension plan (after 12 weeks on assignment) and holiday pay. You’ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there’s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants

Vacancy Specification In this incredibly varied role, you'll help manage a store that's better and more successful than ever before. You'll take real pride in maximising sales, ensuring great customer service, minimising costs and optimising operational efficiency. There's real responsibility too. In the absence of the Store Manager and Assistant Store Manager, you'll be fully in charge of the store, gaining valuable experience to help you take your next step in management. It means you'll tackle everything from ordering stock to training employees, and from checking product displays to delivering sales targets. It feels great to be part of a business that does things its own way and achieves fantastic results while doing so. You will also receive an additional premium of £4.00 per hour whilst running the store