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As a Customer Care Manager at Barchester, you'll provide polite, empathetic help and support to our customers across the UK. The role of a Customer Care Manager at Barchester is varied and duties include:. Providing a monthly KPI report and informing the Customer Contact Manager of all complaints.

Junior Customer Success Manager – Europe (remote + regular travel across EMEA). You will support with managing customer relationships across EMEA, working alongside clinical teams, and learning fast in an environment where your interpersonal skills matter as much as your technical knowledge. Docum

The Customer Onboarding Manager owns the end-to-end customer onboarding journey from contract signature to day-90 handover into steady-state Customer Success. You will work alongside Account Executives, Customer Success Managers, the Training & Enablement team, Solutions Engineering, and our field i

Customer Success Manager – UK & Ireland (Remote + Ability to Travel). You will manage end-to-end customer relationships across the UK and Ireland, with the ability to travel to partnership sites when needed. Manage the end-to-end customer lifecycle, including project-managing new site installation

The role offers high autonomy in a dynamic environment, working alongside experienced Customer Success Managers who value collaboration and shared ownership. If you care about service quality, customer trust and making a genuine difference to how customers experience technology, we’d like to hear

Senior Customer Success Manager / Customer Success Manager. Customer Success evolves as the company scales.

As the business continues to grow, they are now looking to hire a Customer Success Manager to support customer activation, retention and commercial growth across a high-volume book of business. B2B SaaS experience in a customer-facing role, such as Customer Success, Account Management or a similar p

As the internal champion for customer health you will track each customer’s usage , taking corrective action and escalating to the Account Manager where required. Track usage, paying particular attention to high risk customers (auto-renewed last year, Year 1 customers or low health score customers

My leading FinTech client are looking for an L&D Manager to own the L&D & Communications roadmap for Customer Services. Good working knowledge of Customer Service Contact Centre.

This role is focused on building strong client relationships, driving customer engagement and ensuring long-term account success across a portfolio of software customers. Build and maintain strong, long-term customer relationships. Support onboarding and implementation of new customers.

We’re looking for a Customer Service Manager to join us at KP Snacks. As Customer Service Manager, you’ll play a vital role in delivering our promise of Great Service Every Day. You’ll lead a high-performing Customer Service team that sits at the heart of our Supply Chain, ensuring accurate or

Proven experience in delivering customer‑focused solutions based on finding innovative ways to improve the service delivered to customers. Act as the primary point of contact for a portfolio of high‑value enterprise customers, handling escalations and complaints to deliver strong outcomes for bo

A training and employment academy is seeking an Assistant Store Manager to provide exceptional customer service and oversee store operations. The ideal candidate will facilitate team morale and drive results while acting as the manager in their absence. Responsibilities include ensuring customer sat

Coaching our customers throughout their lifecycle while working collaboratively with the rest of the Customer Experience teams to ensure customer outcomes. Manage a portfolio of commercial customers, looking for patterns that can be addressed through an automated approach using the latest customer e

Our Privacy Statement & Cookie Policy**Customer Success Manager page is loaded## Customer Success Managerremote type: Hybridlocations: United Kingdom, Londontime type: Full timeposted on: Posted Yesterdayjob requisition id: JREQ199334Thomson Reuters is transforming the legal industry with

A leading coffee brand in the Greater London area is seeking an Assistant Manager to lead shifts and enhance customer experiences.

The Tasker Success Manager plays a critical role in onboarding Taskers seamlessly, nurturing them, ensuring that they are fully utilized and retained, and building satisfaction with the platform. Work crossfunctionally with Product, Customer Support, Partnerships, Marketing, Legal, and other Commerc

Our Customer Success team has been crucial in driving a high level of customer satisfaction and securing our Market Leader status on G2 for 5 consecutive years. Participate in special projects to improve the customer success playbooks or introduce new customer success activities. Delivering an excep

Role: Graduate Customer Success Manager. As a Graduate Customer Success Manager at Wealth Dynamix, you will undergo full training in Wealth Dynamix software solutions and play a key role in delivering digital transformation solutions to clients in the wealth management industry. Graduate Customer Su

A leading PropTech organization in the United Kingdom is looking for a Customer Success Manager to design and deliver a client engagement strategy. You will build long-term client relationships, monitor satisfaction, and analyze data to enhance the customer experience.

A leading search intelligence company in the UK is looking for a Customer Success Manager to enhance client relationships and manage Google Ads accounts. This position offers a hybrid work model with flexibility and a strong focus on customer satisfaction, alongside extensive growth opportunities.

You will leverage your sales experience and artistry skills to deliver outstanding customer experiences while building lasting relationships.

Strong customer focus with commercial judgement. We have an exciting vacancy for a Senior Account Manager. Foster and enhance our key/strategic client relationships so that customer satisfaction, growth, revenue and retention targets are met.

A leading customer service company in London seeks a digital-savvy Junior Account Manager. This hybrid role involves managing customer service responses and account management, focusing on client relationships. Ideal candidates will have strong communication skills and experience in customer service

We are seeking a Senior Customer Success Manager to support and grow relationships across large, complex advisory organisations, particularly the Big Four (Deloitte, KPMG, PwC, EY). Senior Customer Success Manager (Advisory Focus). Senior Customer Success Manager (Advisory Focus).

A few years of experience in account management or a similar role (Customer Success Manager/Account Executive/Key Account Manager), preferably within SaaS. As a Customer Success Manager, your vital task is to create and further develop strong client relationships. We have a very strong customer focu

A prestigious recruitment firm in the United Kingdom seeks an Engineering Manager to lead strategic improvements and foster a high-performing engineering culture.

As a Customer Success Manager, SMB, you will manage the success of our Small Business customers. Advocate for the customers by representing customer feedback internally to improve customer satisfaction and success on the platform. Internally you will represent the voice of the customer and partner w

As a Senior Customer Solutions Design Manager (Contact Centre Specialist), you will lead consultancy‑led discovery and translate customer outcomes into deliverable contact centre solutions. Drive continuous improvement and benefits tracking post‑implementation to maximise value realisation and c

Humaans is seeking a Customer Success Manager to manage strategic customer accounts and lead the adoption of AI technologies in HR. This role involves guiding customers through onboarding, customizing AI tools to meet their unique operational needs, and analyzing performance to ensure value realizat

Customer Success Manager, Enterprise page is loaded## Customer Success Manager, Enterpriseremote type: Remotelocations: London, GBR: Norfolk, GBRtime type: Full timeposted on: Vandaag geplaatstjob requisition id: REQ500185JLL empowers you to shape a brighter way. About the Role:**Our

Help grow a customer success motion and everything that comes with it. Build scalable ways of educating customers about new features, such as holding webinars and writing content. Identify customers who are not using the product as expected and engage with them.

Senior Customer Success Operations Manager. Our AI-focused software connects distributors with their customers to operate waste-free and efficiently. Working at the intersection of Customer Success, Finance, BI, and Systems, you will shape how decisions are made and how revenue outcomes are delivere

What you’ll do:*** Serve as primary point of contact for executive-level stakeholders, understanding their strategic objectives and aligning our solutions to meet their business goals in order to accelerate time to value* Capable of managing a Book of Business which could include 100+ customers* C

As a Customer Success Manager, you will be responsible for ensuring our clients derive maximum value from our premier pricing SaaS solutions, guide customers through onboarding, provide strategic account management, deliver ongoing education and engagement, drive renewals and expansions, and serve a

Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving towards their adoption goals through proactive and reactive customer engagement. Can guide medium to large customers through achieving their desired go

Natural Resources, SaaS, Power & Technology, Financial Services, Trading)* Knowledge of customer health scoring, product usage analytics, and expansion revenue forecasting* Bachelor's degree in Marketing, Business, Communications, or related field What Success Looks Like * Consistently high-perf

Join Anthropic’s Customer Success team as an EMEA Based Customer Success Manager supporting our Beneficial Deployments initiatives. As the dedicated Customer Success Manager, you’ll be the strategic partner and trusted advisor across EMEA—helping them harness Claude’s full potential of all o

We are seeking a proactive and customer‑focused Customer Success Manager to strengthen relationships with existing clients, enhance customer satisfaction, and drive revenue growth through PPM contract renewals, system upgrades, and referrals. Deliver tailored client training programs on our operat

As a Majors Customer Success Manager, you’ll play a critical role in guiding our largest customers through their journey with Harvey and defining the future of work at elite law firms, Fortune 500 companies and premier asset managers. Client Relationship Management: Serve as the primary contact fo

Popeyes Louisiana Kitchen is looking for a dedicated Manager to oversee operations in a fast-paced environment in Greater London. The ideal candidate will have prior experience in restaurant management, exceptional leadership qualities, and strong customer service skills.

A leading measurement company in the United Kingdom seeks a Customer Success Manager to manage client relationships and ensure successful campaign execution.

B2B SaaS Customer Success Manager or Account Manager role. Deskpro is a leading provider of helpdesk software, offering an omnichannel customer support platform that empowers organisations to manage their customer communications efficiently. Customer Success Manager for the UK & EMEA.

A leading retail company in London is seeking a Duty Pharmacy Manager to provide exceptional customer service and support a dynamic pharmacy team.

As Customer Success Manager, you will be responsible for managing a nominated list of customers, mainly Enterprises. Are you a passionate, technical and enthusiastic Senior Customer Success Manager with a wealth of experience managing Enterprise customers in the payment and/or crypto industry? Are y

Customer Success Manager based in London. Customer Success or Account Management. Proven ability to manage senior stakeholders (VPs of Real Estate, Fund Managers) and build long‑term trust.