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Ready to fast-track your career in SaaS product management? Cloud Contracts 365 is scaling fast - and we're looking for a driven, ambitious Junior Product Owner to join us on our journey to becoming a global leader in legal tech. This isn't just another junior role. This is your chance to work directly with a Product Director, gain hands-on experience across the full product lifecycle, and accelerate your path to Product Manager. Why This Role Stands Out • Cloud Contracts 365 is one of the UK's fastest-growing legal tech platforms: • 140% YoY growth in 2025 • Expanded globally into the US and Netherlands in 2025 • Winner - "Innovation in Legal Services" (British Legal Technology Awards) • Multi-award-winning across AI, cloud, and legal innovation We're building something genuinely disruptive. If you come from a SaaS or product background and are ready to take the next step, with strong project experience, excellent attention to detail, and the ability to translate customer needs into clear direction for developers, we'd love to hear from you. ------------------------- The Role at a Glance: Junior Product Owner Location. UK Remote £30,000 - £35,000 Our Values: • Driven to Be the Best: Demonstrating a commitment to excellence in all tasks. • To Be the Experts: Continuously improving skills and knowledge to become industry leaders. • To Solve Problems in Innovative Ways: Using creativity and ingenuity to overcome challenges. • To Play as a Team: Collaborating effectively with colleagues to achieve shared goals. • To Be Agile: Adapting quickly and efficiently to changes in the market and industry. Awards & Recognition Cloud Contracts 365 has rapidly established itself as a leading innovator in legal tech, earning recognition across both the technology and legal sectors. Winner: UK Business Awards 2024 - Information Technology Awards: Best IT Project Management Finalist: UK Business Awards 2024 - Best AI Implementation UK Business Awards 2024 - Outstanding Cloud Computing Service. Legal Innovation & Technology Awards 2024 - Future of Legal Services Innovation Legal Innovation & Technology Awards 2024 - AI Innovation Tech Nation Rising Star Award 2024 SME News IT Awards Leadership Recognition Kim Simmonds - Best CEO & Founder of the Year (UK) Most Influential Woman in Technology Law 2022 - Kent Lawyer of the Year - Commercial Law / IT Our Story Cloud Contracts 365 was founded by Kim Simmonds, an award-winning lawyer and entrepreneur, and the driving force behind Law 365, a pioneering law firm specialising in legal services for technology businesses. Built on years of hands-on experience supporting the tech sector, Cloud Contracts 365 was created to solve a clear problem: access to fast, reliable, and affordable legal support. The result is a powerful AI-driven SaaS platform that enables businesses to create, review, and manage commercial contracts efficiently and at scale. Since launch, the platform has gained strong traction, with a growing customer base and industry recognition for its innovative approach to contract lifecycle management. Operating in a fast-paced, high-growth environment, Cloud Contracts 365 is redefining how legal services are delivered - bringing consistency, speed, and accessibility to businesses globally. The Opportunity You'll be at the heart of the product engine, bridging the gap between customers and developers, ensuring delivery is sharp, support is exceptional, and the roadmap becomes reality. If you're someone who thrives on ownership, loves solving problems, and wants real exposure to how SaaS products scale globally, this is it. What You'll Be Doing • Sprint Management: Own day-to-day sprint execution and user stories • Roadmap Delivery: Translate product vision into a clear, prioritised backlog • Bug Triage and QA: Assess, prioritise, and resolve issues quickly • First-Line Support: Turn customer queries into great experiences and insights • Customer Success: Support onboarding and gather actionable feedback • Global Growth: Assist with localisation and scaling into international markets What We're Looking For • Driven and proactive, with a self-starter mindset • Tech-savvy, with understanding of SDLC and tools like Azure DevOps • Strong communicator, able to translate between technical and non-technical audiences • Analytical and detail-oriented, particularly around bugs and user behaviour • Ambitious and excited by scaling a product globally Your Background • 1-2 years' experience in a SaaS environment (Support, Customer Success, or Junior Product role) • Familiarity with Agile/Scrum methodologies • Strong problem-solving skills and ability to manage multiple priorities • Degree preferred (Business, Computer Science, or related field), but not essential Why Join Cloud Contracts 365? This is not a support or admin role. This is a career-launching opportunity where you will: • Work directly with an experienced Product Director • Gain end-to-end product exposure • Play a key role in scaling a SaaS platform globally • Be part of a high-growth, ambitious environment If you're ready to step up, take ownership, and accelerate your career in product, we would love to hear from you. Application notice... We take your privacy seriously.

Job Title: Head of Resident ExperienceLocation: Perceval House, EalingDirectorate: Housing & EnvironmentDepartment: Landlord Services Contract Details:* Type: Temporary* Pay: £450 per hour day Umbrella* Location: Perceval House, Ealing Working Arrangements: Hybrid - 2 days per week from home Hours: Full time, 35 hours per week (Monday to Friday) Adecco are recruiting on behalf of Ealing Council for a Head of Resident Experience to join their Housing & Environment Directorate. This is a senior leadership role responsible for driving a customer-focused housing service, improving resident satisfaction, and leading high-performing teams across resident engagement and complaint resolution. About the RoleThe Head of Resident Experience will lead strategic and operational delivery across resident engagement and complaints, ensuring services are responsive, compliant, and continuously improving. You will play a key role in shaping the customer journey, enhancing service delivery, and ensuring high levels of tenant satisfaction. Key Responsibilities Lead and manage Resident Engagement and Complaint Resolution teams to deliver a customer-centric service Ensure complaints are resolved within agreed timeframes, driving service improvements based on feedback and insights Monitor and analyse service performance data, identifying trends and implementing improvements Provide strategic leadership, fostering a culture of continuous improvement and excellence Lead on resident engagement initiatives, ensuring inclusivity and meaningful participation Develop and implement strategies to enhance customer experience and meet regulatory standards Oversee Tenant Satisfaction Measures and deliver associated improvement plans Manage budgets, ensuring financial compliance and value for money Build strong relationships with internal teams, stakeholders, and community partners Ensure compliance with legislation, policies, and safeguarding requirements Prepare reports, briefings, and presentations for senior leadership and stakeholders Lead on risk management, business continuity, and service resilience planning Key Requirements Extensive experience in resident engagement, customer experience, or housing services Proven leadership experience managing and motivating teams Strong understanding of performance management, data analysis, and service improvement Excellent communication and stakeholder management skills Experience working within a regulatory or compliance-driven environment Ability to drive cultural change and continuous improvement Knowledge of housing legislation, consumer standards, and best practice Degree-level education or equivalent experience* Housing qualification (Level 5 CIH or equivalent) or willingness to work towards Additional Information This role is subject to a Disclosure and Barring Service (DBS) check Ealing Council is committed to safeguarding and promoting the welfare of children and vulnerable adults* The role requires collaboration with a wide range of internal and external stakeholders, including residents, community groups, and regulatory bodies Apply Now:If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Morgan Hunt currently requires an Maintenance Assistant for FE College - East London Pay Rate: £18ph LtdHours: 35 hrs 9am to 17:00pm Mon to FriLocation: East LondonDuration 6 months on going contractMust have Enhanced Children DBS Certificate on update service or Happy to apply for DBS CertificatePurpose of the Role To support the Group Estate Maintenance Manager in delivering the planned and preventative maintenance programme. To support the Campus Facilities Managers in delivering a reactive maintenance service, undertaking general repairs and maintenance to the fabric and items of equipment forming part of the College estate as required. To update the Computer-Aided Facilities Management (CAFM) system with all maintenance work undertaken. To support the Facilities Managers in monitoring the condition of the College estate. Key Responsibilities:Maintenance Delivery & Estate Safety· Support the Group Estate Maintenance Manager in delivering the preventative maintenance programme.· Support the Facilities Managers in responding promptly to reactive maintenance needs.· Undertake site redecorations and other minor works.· Report any premises maintenance or reactive repairs required through the service desk/CAFM.· Report any observed incidents, near misses or accidents that could impact the safe operation of the College estate.Person Specification -Education & Qualifications· GCSEs (or equivalent) in English and Maths.· Basic literacy, numeracy, and IT skills.· Willingness to undertake role-related training, including health & safety, safeguarding, and facilities procedures.· Relevant facilities, caretaking, or health & safety training.Experience· Experience working in a facilities, estates, caretaking, maintenance, or support services environment.· Experience supporting reactive maintenance, minor works, or general repairs.· Experience of room set-ups, portering, or event support, including exams or enrolment activities.· Experience working in a busy, customer-focused environment with changing priorities.· Experience using a service desk or CAFM system to log or report issues (desirable).· Experience working within an education or public-sector setting (desirable).Knowledge, Skills & Behaviours· Basic knowledge of facilities and estates services.· Awareness of health & safety requirements, safe working practices, and incident reporting.· Understanding of safeguarding, equality, diversity, and inclusion within a college environment.· Ability to carry out practical tasks, including minor works, redecorations, spill response, and portering.· Good organisation, time-management, and communication skills.· Ability to follow procedures and update records accurately using CAFM or service desk systems.· Reliable, flexible, and conscientious, with a proactive and team-focused approach.· Calm and professional when working under pressure, particularly during busy periods such as enrolment and exams. Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

The Engineering Lead forms an integral part of the ISS Livv maintenance service delivery. The role is the primary interface between Key Account Network and the Livv business. You will direct, deliver and lead the operations and maintenance service delivery across the Livv client, ensuring effective implementation of maintenance activities to provide safe, compliant and productive Livv workplaces - driving satisfaction and profitability. The role includes leading the engineering on site and supervising contractors in accordance with the organisations policies and procedures, which will encompass hiring, training and delivering staff appraisals. You will be involved in planning, assigning and directing work and addressing feedback. Experience & Traits • Practitioner experience of Technical Services in a building services environment - preferably in integrated facilities management within Corporate environment, • Vocational Education in Electrical/Mechanical Engineering or equivalent (In this section we include country specific qualifications), • In-country Chartered/Registered/Licensed Engineer. (In this section we include country specific licenses), • Strong knowledge of Work Order Control procedures and Computerised Maintenance Management Systems, • Experience with subcontractor and vendor contract management, • Experience with managing key performance indicators, • Experience with capacity planning and reporting, • Able to use hand tools, test equipment, and knowledge of maintenance shop practices with previous experience at the Journeyman level (Electrical and Mechanical Equipment systems), • Strong Microsoft Office suite skills and knowledge of ISS platforms e.g. FMS / Insight / Coupa, • Passion for workplace experience and service delivery., • Knowledge of mathematical concepts such as probability and statistical inference, and fundamentals of algebra, • Able to read, analyse, write procedure manuals, and interpret general business periodicals, journals, technical, procedures, or governmental regulations, • Ability to effectively communicate – in person / phone / email / message, • Experience of High Risk Activities and evidence of Safe Systems of Work training., • Ability to explore a situation, assess and offer different options to formulate a plan that meets or exceeds objectives and expectations., • Ensuring client sites are safe, compliant and with evidence that documentation is up to date and that teams comply with internal standards and external regulations., • Central point of contact to coordinate site / client / ISS stakeholder requests in line with local needs., • Receiving, logging, allocating and tracking reactive works requests using Maximo – communicating closely with all stakeholders – prioritising against both client and business needs to ensure KPIs are met., • Ensuring Operations & Maintenance Documents of Drawings, O&M manuals, Site Operators Manual, etc. are up to date and neatly stored and readily retrievable, • Reviewing, editing and maintaining SOPS/MOPS/EOPS as appropriate for site operations, • Understanding client operations rules for each Livv client workplace under care and as provided by the Account Manager – ensuring this is communicated to contractors., • Performing supervisory functions common to a facility maintenance and utility plant operations organisation, • Making task assignments as needed for Work Tickets and Preventative Maintenance Work Orders for the O&M Team, • Maintaining and updating PPM tracker for all Livv sites – chasing missing PPMs., • Supporting the creation and implementation of local compliance frameworks in line with client requirements., • Optimised scheduling of planned works / subcontractors (where required) to minimise costs and prevent operational delays, • Overseeing WIP to ensure timely, accurate and margin enhancing performance., • Close management of subcontractors, inc. negotiating quotations, raising, receipting POs and permit support., • Directing, engaging and managing relevant stakeholders – inc. NRM, Helpdesk and specialist subcontractors., • Mobilisation support, inc. setting-up logbooks / loading of assets / relaying access requirements to Helpdesk., • Regularly reviewing and auditing asset lists and PPM planners in line with customer needs., • Providing regular reporting to stakeholders, ie, statutory compliance and PPMs., • Supporting with tender opportunities for new customers to create optimised operational solutions., • Reviewing and evaluating performance and ensure quality standards are being met, • Work with stakeholders to ensure efficient utilisation of colleagues and supply partner, • Within spaces provided, maintain effective storage and inventory of; spare parts, tools, and service equipment in a neat and orderly manner, • Coordinate with contractors and vendors as needed for the effective and safe accomplishment of maintenance and project work; This task is to see that contractors and vendors may safely arrive on site, access the facilities properly, be escorted to their work areas, and other safety precautions, with work teams debriefed and safely escorted off site., • Provide data for reports as required and other status reports, equipment evaluations or scope of work for outside contractors as needed, • Provide or direct equipment and system operational modifications, such as critical switching, lockout/Tagout, and safe working area set up so that specialty subcontractors may perform assigned or contracted duties while minimising risk to workers, • Assist in obtaining and evaluating subcontractor and vendor quotes, for site or facility projects., • Assist Site Lead by ensuring all assigned employees are aware of and comply with Company, government and client policies, procedures, and regulations, • Available for 24/7 work and emergency corrective maintenance/action activities, • Comply with all Group, and HSEQ requirements and programs, as provided

Product Lead - Billing Migration (Commercial Banking) Location: London or Edinburgh (Hybrid) Contract: Initial 6-month contract IR35: Inside IR35 Rate: Competitive (dependent on experience) The Opportunity We're supporting a leading commercial bank on a large-scale transformation of its billing and charging platform, and we're looking for an experienced Digital Product Lead to play a pivotal role. This is a high-impact position where you'll lead the end-to-end migration from legacy billing systems to a modern, scalable platform, while owning the digital billing experience across customer channels. You'll sit at the intersection of product, technology, and commercial strategy, shaping how the bank charges and serves its clients. What You'll Be Doing Billing Migration & Programme Delivery • Lead the end-to-end billing migration strategy and execution, • Own the migration roadmap, including dependencies, risks, and key milestones, • Oversee transition from legacy systems with minimal/no customer disruption, • Ensure pricing integrity, service continuity, and regulatory compliance throughout, • Own billing journeys across digital channels (online, mobile, servicing platforms), • Define product vision, roadmap, and backlog for billing capabilities, • Deliver seamless, intuitive end-to-end customer journeys, • Ensure billing propositions align with customer needs and revenue objectives, • Optimise pricing models, charging structures, and fee transparency, • Balance customer experience with commercial performance, • Collaborate across Technology, Finance, Operations, and Channels, • Manage third-party vendors and platform providers, • Ensure solutions meet regulatory and conduct standards, • Identify and manage delivery and operational risks Experience • Proven track record leading billing / charging migration programmes in commercial or corporate banking, • Strong background in digital product ownership and delivery, • Experience delivering complex legacy-to-modern platform transformations, • Deep understanding of banking products, pricing, and revenue drivers, • Experience delivering customer-centric digital journeys across channels, • Knowledge of billing engines, fee structures, and pricing models, • Understanding of core banking systems, payment flows, and digital integration, • Ability to define strategy and execute at pace, • Strong stakeholder management and influencing skills, • Commercial mindset with focus on income, efficiency, and customer outcomes, • Seamless migration to a modern billing platform with no customer impact, • Fully digitised, self-service billing journeys, • Improved accuracy, transparency, and control of charging This role is central to transforming how the bank monetises and serves its commercial clients, enabling: • Simplified, digital-first billing experiences, • Greater control over pricing and revenue, • Reduced legacy complexity and operational risk

Morgan Hunt currently requires a Group Head of Maintenance for FE College based in East London on a 6 Month Fixed Term BasisSalary From £57,000pa to £66,000pa Depending on experience Hours: 35 Hours: 09:00 to 17:00 Monday to Friday with a requirement to work up to three Saturday open days and two open evenings per year.Location: East London Job PurposeTo lead and develop the college's maintenance and engineering functions, ensuring a safe, compliant and well-maintained estate. The post holder will manage the day-to-day maintenance team and contractors, oversee planned and reactive works. They will ensure statutory compliance, provide technical leadership, drive continuous improvement, and support a positive health and safety culture across all campuses. Leadership & Management · Lead and manage the maintenance team, ensuring high performance, clear priorities, and effective resource planning. · Set standards for service delivery, safety, compliance and customer service.· Foster a collaborative, solution-focused culture within the team. Operational Maintenance · Oversee reactive and planned preventative maintenance across the estate, ensuring compliance with statutory requirements and best practice. · Manage workflows through the CAFM system, ensuring accurate records, timely updates and efficient scheduling. · Ensure safe working practices, risk awareness and adherence to H&S legislation across all activities. Strategic Head of Maintenance Candidate Requirements The role is focused on a new fixed-term role created to support the Acting Director during a director's phased return from sick leave. The role, which involves managing the Estates Department's maintenance and security functions across multiple London campuses, requires someone with M&E trade qualifications, people management skills, and contractor management experience. The position is based on-site at various campuses across inner and outer London, with a 35-hour work week requirement and emergency planning across the college group. Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Debt Recovery Officer • Rate of pay: £20.08 PAYE or £26.44 Umbrella per hour• Job Type: Full-time hours (4 positions available)• Location: Wembley HA9 – Hybrid working (1–2 days per week in office)• Contract: Temporary until August 2026 with possible extension We are seeking an experienced Debt Recovery Officer to support the effective recovery and enforcement of a range of debts. This role is key in ensuring timely collection while balancing customer circumstances with organisational objectives and compliance requirements. Day-to-day of the role: • Manage and recover debts including Council Tax (NEC), Sundry Debt (Oracle Advanced Collections), Parking, Housing Benefit Overpayments, Adult Social Care, and other assigned portfolios, • Take ownership of cases, negotiate payment arrangements, and progress accounts through recovery stage, • Apply a range of recovery techniques to maximise collection while maintaining a customer-focused approach, • Monitor payment arrangements, follow up on defaults, and trace absconded debtors, • Maintain accurate and detailed records of all customer interactions and account activity, • Respond to telephone, written, and electronic enquiries in a professional and timely manner, • Analyse reports and spreadsheets to track performance against targets, • Liaise with legal services, enforcement agents, and external agencies to progress recovery action, • Work with internal teams and external stakeholders to support overall debt recovery objectives, • Assist with complaints, service requests, and complex casework where required, • Knowledge of debt recovery and enforcement processes, including county and/or magistrates’ court procedures, • Experience working in a debt recovery, revenues, or similar environment, • Excellent verbal and written communication and debt recovery negotiation skillsStrong numerical, analytical, problem-solving, and decision-making abilitiesKnowledge of delivering high-quality customer service in a diverse environment, • Ability to interpret legislation and explain complex information clearlyExperience handling customer enquiries, complaints, and transactions, • Ability to manage challenging situations and customers professionally, • Experience using Microsoft Office and case management systems, • Ability to manage multiple priorities and meet deadlines

Senior Project ManagerJob Description: • Head office - London with national travel required, • £75,000 to £85,000 P/A + Package + Bonus Attega Group is currently partnering exclusively with our client who are a specialist construction company delivering high-quality, innovative fit-out and refurbishment solutions across the Healthcare, Sterilisation & Medical sectors. This role will involve successfully delivering project on time, dealing directly with end clients, liaising with colleagues to ensure the requirements are met and more… In return, our client is offering a basic salary of up to £85,000 P/A and various company benefits including company car allowance, 25 days holidays, Bonus paid out twice a year and other company benefits… Key Responsibilities: • Develop, maintain and own client relationships in order to raise company awareness., • Provide direction and leadership to site staff and supply chain to ensure successful project outcomes., • Implementation of a continuous improvement process to promote best practice, technical excellence and exemplary customer service for all projects under your direct control., • Provide technical support to pre-construction team during bidding / tendering process which includes resource management, applying knowledge of client relationships and engineering understanding., • Ensure successful delivery of all contract commitments under your control and management ensuring technical quality standards are maintained, project budgets not exceeded and programme deadlines met., • Liaison and direction to Site Managers / Foreman to ensure that resource requirements are understood and can be met by the team or sub-contractors., • Establish and manage the health and safety plan, environmental plan and project management plan. The ideal candidate must be experienced within a Medical, Healthcare, Pharmaceutical or similar industry background. You must also have a full UK driving license. The Ideal candidate: • HNC or HND in mechanical or electrical engineering or related engineering discipline., • GCSE or equivalent in Mathematics and English., • IT literate and fully proficient - in particular good working knowledge of MS Outlook, Word and Excel., • Full working knowledge of current Approved Documents – Building Regulations, • In depth knowledge of industry, • Strong commercial acumen and technical knowledge, • Valid full UK drivers licence, • Excellent attention to detail, • Able to identify risks and offer profitable solutions, • Self starter, accustomed to working under own initiative, • Enthusiastic and motivated, • Committed and flexible, • Team player, • Company car, • Company events, • Company pension, • Flexitime, • Free or subsidised travel, • Free parking, • Health & wellbeing programme, • Life insurance, • On-site parking

Large Housing Association requires a Contracts Officer to ensure the effective delivery of repairs and maintenance services. Responsibilities: Monitoring and assessing the performance of contractors, analysing data and implementing strategies to improve efficiency and quality in the delivery of the repairs service. Ensuring contractors and suppliers are providing a consistently high-quality repairs service that delivers against the six customer priorities in the customer strategy. Oversee the management of contracts with repair and maintenance service providers to create a best in class supply chain that puts residents at the heart of the service. Establish key performance indicators to evaluate contractor performance and regularly review and assess performance against these, identifying areas for improvement. Raise the profile of performance across the directorate, supporting colleagues to engage with, and understand repair process. Contribute to the implementation of effective void monitoring systems and process, ensuring they are supported by quality analysis and reporting. Experience and skills: Experience in contract management, project management or similar role. Strong negotiation and procurement skills. Excellent communication and interpersonal skills Proficiency in contract regulations Experience in formulating specifications, managing schedules of works and technical diagnosis Experience of contractor management Experience of writing detailed contract proposals Problem-solving and decision-making skills. Hybrid working with Tuesdays and Thursdays in the office. £23.02 ph PAYE or £30.44 ph Umbrella

GLL is looking for a Cleaning Assistant to work at Waltham Forest Feel Good Centre for 16 hours per week plus additional cover where required You’ll be enthusiastic and hard-working with a real attention to detail as you’ll be responsible for the day-to-day cleaning and maintenance of the centre, including the open plan mixed changing rooms. Our leisure centres can be very busy, so you’ll need to thrive in this setting. Adhering to Health and Safety requirements and regulations are crucial, so you’ll need to be hard working and conscientious to carry out all duties to meet our high customer care standard. Ideally, you’ll have experience of cleaning in a busy working environment with good customer care skills and knowledge of COSHH (Control of Substances Hazardous to Heath). If you don’t yet have it, we’ll provide full training on how to use appropriate machinery and chemicals. As a charitable social enterprise owned by its staff GLL has a great range of benefits for its employees: • A Values driven organisation, • Learning & development to support career development, • Good Pension schemes, • Discounted gym membership for you and your partner., • Industry leading rates of pay opportunity to join the GLL Society and have a say in how we are run plus associated social events, • Exclusive discounts on our villas in Portugal, • Exclusive discounts on our Ski chalets in Bulgaria, • Health assurance, • Career pathways, professional development are just the start. To ensure you stay at the top of your game, we provide training with practical and theory elements too., • Discounts across thousands of retailers (GLL Extras) 25% off Red Letter Days 25% off Buy A Gift 20% off GLL spa experience treatments and associated products., • Ride to work scheme As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries and children’s centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is ‘More than a Job’, because working with us opens up a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we’re having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: A permanent employment contract - part time and full time A flexible worker engagement by joining our flexible worker pool If you are looking for a regular number of hours that you can work, and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you’ll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Silver Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people’s lives. We are an inclusive employer. We seek and welcome diversity in our teams. All pay rates are subject to skills, experience, qualifications and location

Technical Supervisor City of London - Holborn - Mobile £48,000 + Van and Fuel Card Brief Technical Supervisor needed for a large well known Facilities Management organisation based on a mobile basis in Holborn, London, who are looking to employ an experienced and well-rounded Technical Supervisor that takes pride in their work. The successful candidate will be supervising day-to-day operations of facilities services on the Contract, supporting the Area Facilities Manager to meet all SLA, KPI, and statutory compliance targets. The successful candidate would need have an NVQ Level 2 or 3 in Electrical or Mechanical field as well as having experience in managing a team of engineers. Benefits • Salary: £48,000 per annum, • 24 day's holiday + public holidays, • Life Cover equivalent to 1.5 times annual, • Employee discount shopping schemes on major brands and retailers, • Gym membership discounts, • Cycle to work scheme, • Holiday purchase scheme, • 2 corporate social responsibility days per year, • Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programs, • Attractive Employee Referral Rewards Scheme, • Access to our growing employee networks including WiE (RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network Some of the main duties of the Technical Supervisor will include: • To effectively manage a team of engineers carrying out all aspects of maintenance in accordance with KPIs/SLAs in a safe working manner., • Working closely with the helpdesk and other support functions to ensure performance meets contractual KPIs, • As a Technical Supervisor, provide timely support to maintain the highest standard of statutory compliance. Ensure compliance with all legislative requirements in accordance with the Environmental Health & Safety policy, quality, sustainability, and energy efficiency related standards, including Legionella Management., • Assist in producing all required documentation to ensure that any incidents are recorded and escalated as per the requirements of the contract, not limited to but including risk management, operational continuity, and operational equipment status reports., • Act as an Appointed Person / Responsible Person for Technical Disciplines, as required., • Manage the engineer's data and job details in accordance with client and requirements to ensure that the Computer Aided Facilities Management System (CAFM) is maintained to a current and accurate status to ensure the highest level of operational resilience and completion of works., • Supervision of sub- contractors and specialist providers where required and liaise with all other parts of the Project Teams to support project activity., • Build strong professional relationships with other groups within Engineering Services and the wider Group to ensure a common approach is adopted in support of operational delivery and work in collaboration with, • nominated management., • Drive effective maintenance policies including adequate and rationalised spares, time- management concepts and techniques and the analysis of complex information, drawing logical conclusions and the develop of sound recommendations., • Participate in the 24/7 maintenance cover (including on call rota) of the Building Engineering Services during normal and emergency activities, assisting in the preparation of emergency and contingency plans. Participate in emergency plans and provide written reports as required., • Proactively manage preventative maintenance, corrective works, compliance in line with company systems and process whilst maintaining the highest level of customer focus., • Identify and manage a Critical Spares strategy., • Carry out sub-contractor audits and awareness., • Manage and co-ordinate all statutory maintenance activities., • Account growth i.e. improvement of self-delivery and projects., • Supporting specific area team members as required., • Multi skilled engineer with a qualified discipline with previous experience, • Team working experience, • Must have the balanced ability to think clearly in extreme circumstances, • Working knowledge of Microsoft Office, including Word and Outlook, • Experience of using a CAFM system, • Good experience and track record in working in Facilities Management, • Good knowledge of building services and legislation Services advertised by Gold Group are those of an Agency and/or an Employment Business.We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.

Temporary, 6 Months FTC – Full Time, 40 hours per week. We are looking to recruit a Damp and Mould operative with Painting and Decorating qualifications on our Westminster Contract, based from our office at Goldney Road, W9 2AR About the Role Working to deliver the best quality service, you’ll carrying out emergency, responsive and planned mould treatments as well as painting and decorating to both occupied and void properties, to include mould treatments, glossing, emulsion, and papering. You’ll ensure effective preparation techniques, producing “prefect” finishes to all applications, whilst delivering exceptional customer services, ensuring our customers always come first. You’ll receive and complete assigned tasks using a handheld device (full training), working efficiently and safety in line with best practise to achieve excellent customer experience. About You Candidates will hold a relevant trade City and Guilds qualification, C&G Craft or Level 2 in relevant trade or equivalent or working towards, CSCS Card - Blue or working towards with excellent working H & S knowledge. Customer focused with experience of working in both occupied and void properties, you’ll have a passion for completing high-quality repairs on time, first time. With the ability to work as a team and independently, you must also have good knowledge of damp treatments to fulfil this role. You must hold a valid full or automatic UK driving licence held for a minimum of 12 months as a company vehicle will be provided (work use only). Benefits • Company Van (work use only), • Profit Share Discretionary Annual Bonus Scheme, • 26 Days Holiday plus Bank Holidays, • Enhanced Pension Plan, • Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more), • Life Assurance & Accident Cover, • Share Save, • Enhanced Maternity & Paternity Pay, • Work Perks Discounts & Vouchers, • Buy & Sell Holiday Schemes, • Flexible Working & Flexible Bank Holidays, • Cycle to Work, • Volunteering (2 days paid), • Learning & Development Opportunities, • Extensive Wellbeing Support, including EAP, • Loyalty & Values Awards, • Funded Professional Subscription Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates. Please refer to full job description upon completing your application.

Data Modeler£600 - £700 per dayLondon (1 day onsite) This is a high-impact freelance opportunity to shape the data foundations of a large, complex organisation as it consolidates fragmented platforms and enables self-service analytics and AI at scale. You will play a pivotal role in defining how enterprise data is structured, governed, and consumed, working at the intersection of business, engineering, and governance.The Company They are a large, asset-rich organisation operating across multiple European markets within the commercial real estate and infrastructure space. The business manages complex financial, operational, and customer data across a diverse portfolio and is investing heavily in modern data capabilities. With strong cash generation and long-term growth initiatives, data quality and modelling are central to their future strategy.The Role and Deliverables • Lead the design of enterprise logical and physical data models aligned to a single core ERP and wider business domains., • Work through a defined backlog, breaking down high-level requirements into clear modelling deliverables and standards., • Partner closely with data engineers to translate logical models into scalable physical implementations across the SQL, Databricks, and Fabric ecosystem., • Define a repeatable, "cookie-cutter" approach to data modelling that can be extended across additional business areas., • Collaborate with business analysts, governance, and data teams to establish modelling standards and best practices., • Deliver a robust, extensible data model within the first six months that supports current reporting needs and future AI enablement.Your Skills & Experience, • Strong experience designing enterprise-level logical and physical data models within complex organisations., • Ability to operate in early-stage or evolving data environments without heavy modelling tools, using pragmatic approaches., • Experience working closely with data engineers, governance teams, and business stakeholders to align models to real-world use cases., • Confident, proactive communicator who can challenge constructively, stand their ground when needed, and remain sensitive to different stakeholder perspectives., • Self-starter mindset, able to take ownership of ambiguous problems and drive them through to delivery.How to Apply Apply now to explore this contract opportunity and discuss how you could help shape a scalable, future-ready data platform.

Urgent / Part-time, Contract Deal Desk Analyst We are seeking a Deal Desk Analyst to support our commercial organisation by structuring profitable, compliant, and strategically aligned transactions. This role plays a key part in accelerating deal cycles, improving sales productivity, and ensuring that every transaction meets both customer needs and internal business requirements Deal Desk Analyst - What You'll Do * Partner closely with Sales teams to understand customer objectives and structure transactions that balance customer value with company policy and revenue goals. * Serve as the first-line approver in the deal review process, ensuring accuracy, compliance, and alignment with internal guidelines. * Manage the day-to-day deal approval workflow, including meetings with Sales, documenting business cases, and coordinating with cross-functional stakeholders. * Draft, review, and certify customer contracts, ensuring clarity, accuracy, and adherence to internal standards. * Ensure all transactions comply with revenue recognition rules, operational policies, and pricing frameworks. * Communicate regularly with Sales teams to ensure consistent application of process and policy. * Prepare in-quarter deal status updates and communicate key insights to management. * Collaborate with Legal, Sales Operations, Finance, Revenue Assurance, Order Management, Credit, and other internal teams. * Identify opportunities to streamline processes and recommend improvements to enhance deal velocity and operational efficiency. * Meet defined performance metrics and service-level expectations, as Deal Desk Analyst Deal Desk Analyst - What You Bring * Bachelor's degree in Finance, Accounting, or equivalent experience. * Proven experience in Deal Desk, FP&A, Sales Finance, or Sales Operations. * Strong background in drafting and analysing binding sales agreements. * Ability to work independently in a fast-paced, deadline-driven environment. * Demonstrated ability to build strong relationships with cross-functional partners. * Experience structuring multi-element deals, including subscriptions, licences, services, and support. * Working knowledge of software revenue recognition principles (e.g., SOP 97-2 or equivalent). Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Our client, one of the Big 4, is looking to engage with an experienced Immigration Manager for a 6 month assignment, starting ASAP. Successful individuals must have strong UK corporate immigration experience in advising external clients and be available to start a new role immediately or at short notice, spending 3 days per week in their London office. Ideally individuals will have upwards of 2 years' experience in an Immigration Manager position and have experience in workload delegation and supervision of Consultants and Analysts. Experience in the following is highly desirable: • Knowledge of UK corporate immigration rules, laws and systems and keeping up to date with changes in immigration policies and wider global immigration trends., • Preparing detailed strategic and compliance advice to provide clients looking to manage a range of factors in their international business/lifestyle., • Knowledge of the different working visas (i. skilled worker, ILR and Global business mobility)., • Leading and establishing the case strategy on a full range of UK visa applications to enable international moves., • Overseeing a team delivering large volumes of individual cases. Prior management experience is desirable. This opportunity will be well suited to individuals who have advised external clients on their corporate immigration matters within a private practice or consultancy environment. The successful individual will join a team of 5 and will report into an Associate Director within the business. A competitive daily rate is on offer (inside IR35). Please apply with your CV to Jennifer Pike in confidence. Please note that where a level of preferred experience or qualification is indicated, this is a guideline only and does not preclude applications from candidates with more or less experience.Jameson Legal acts as an employment business for temporary recruitment and as an employment agency for fixed term contract and permanent recruitment.

GLL is looking for a?Lifeguard?to work at Glass Mill Leisure Centre in Lewisham, London. If you have the skills?and ambition to join us as a?Lifeguard, there's never been a more exciting time to join us. This is more than a?Lifeguard?job, it's a career. A?Lifeguards?job can't be underestimated, and neither can the responsibility that comes with this vital?lifeguarding?role if you're calm under pressure, highly responsible and natural with people from all walks of life, this is your chance to develop as a?Lifeguard. As a?Lifeguard?your passion for swimming and love of great customer service will shine through when supervising our customers in the pool, as well as supporting the team in keeping our centres clean and tidy. What you need: * A can-do attitude * A real focus on customer service. * Passion and personality * Knowledge of health and safety * Be a great team player * Ideally, you'll have your National Pool Lifeguard Qualification (NPLQ) with up to date NPLQ training records and if not the NPLQ training can be provided subject to passing a swim test. What you’ll do: * You will experience regular pool rotations * Supervising and cleaning the pool area * Setting up equipment * Deliver first-class customer service * Deal with customer queries * When not poolside you will be a key support to your team on a daily basis from preparing Studios, Gyms or Sports Halls for various activities to the general cleaning and upkeep of the centre. As a charitable social enterprise owned by its staff GLL has a great range of benefits for its employees: * A Real Living Wage salary or above * A Values driven organisation * Learning & development to support career development * Good Pension schemes * Discounted gym membership for you and your partner. * Job security GLL have been operating over 30 years and is the largest leisure provider in the UK * Industry leading rates of pay * opportunity to join the GLL Society and have a say in how we are run plus associated social events * Exclusive discounts on our villas in Portugal * Exclusive discounts on our Ski chalets in Bulgaria * Health assurance * Career pathways, professional development are just the start. To ensure you stay at the top of your game, we provide training with practical and theory elements too. * Discounts across thousands of retailers (GLL Extras) * 25% off Red Letter Days * 25% off Buy A Gift * 20% off GLL spa experience treatments and associated products. * Ride to work scheme * Free eye tests and discounted glasses About GLL As the UK’s largest leisure operator and charitable social enterprise, GLL offers a diverse range of career opportunities for individuals in our local communities. Managing over 400 facilities across England, Wales, and Northern Ireland, we oversee public sport and leisure centres, elite sporting venues, libraries, and children’s centres. Our Commitment to the Community Our workforce is drawn from the very communities we serve, enabling us to make tangible improvements in local areas. One of our core values is ‘More than a Job,’ reflecting the wide range of possibilities and opportunities available to our employees. We are dedicated to positively impacting our people, offering flexible and part-time working options to ensure your job aligns with your lifestyle. Subject to available vacancies, you may choose between a regular work schedule with a contractual commitment or the freedom of flexible hours, contributing to the health and wellbeing of your community. Employment Options We offer two primary types of work arrangements: * Permanent Employment Contract: Available in part-time and full-time capacities. * Flexible Worker Engagement: Join our flexible worker pool for more adaptable working hours. If you prefer a consistent number of working hours and can accommodate a 7-day-a-week service, a full-time or part-time permanent contract might be the ideal choice for you. Areas of Work Whether your interests lie in: * Sport and leisure * Events and catering * Health and beauty * Corporate support * Working with children GLL has a position that can match your ambitions. Our Values and Benefits As a passionate advocate for thriving communities, we reinvest in our facilities, projects, and people. GLL is proud to be an Investors in People Gold Award employer. We embrace inclusivity and diversity, ensuring that our workforce reflects the communities we serve. As a living wage employer, we guarantee fair compensation, with pay rates determined by skills, experience, qualifications, and location. Applicants under 18 will receive pay appropriate to their age group. Join Us No matter how you choose to work with us, you can expect to be a valued member of our team, collaborating with great colleagues and making a real difference in people’s lives. Explore the possibilities with GLL and help us create healthier, happier communities.

Salary: £34,359 - £42,759 per annum, plus eligibility for £125 monthly London Allowance, Van, Tools, Company Bonus Scheme and regular overtime Location: Mottingham, Lewisham Hours: 40 hours per week Contract Type: Permanent We have an exciting opportunity for an experienced Plumber who has skills other trades to join our team!!! We're looking for someone who can deliver a first class service to our properties covering Mottingham, Lewisham and surrounding areas. A Multi Trade Operative will be responsible for carrying out a wide range of maintenance, responsive repairs, void works & property MOTs connected with all aspects of their specialist trades and any secondary trades. The works shall be carried out in an efficient way and completed within required deadlines. Please review the full role profile on our website before applying. If you're a reliable, experienced Plumber with skills in other trades and can provide good customer care we want to hear from you. Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle. Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer. As an operative working in the London Region, you'll be eligible to receive an additional monthly non-contractual London Weighting Allowance of £125. Apply now!!!!!! You must hold a valid UK driving licence as a company vehicle will be provided for work use only. This post is subject to Basic Criminal Record Check Clearance. We reserve the right to close this advert early. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. At Clarion Housing Group, we support the responsible use of AI. Please visit our website to view your guide to using AI during your recruitment process.

Facilities Area Manager Providing leadership, management, and development of a multi site portfolio of 5 -10 million pounds, ensuring financial, and operational commitments are met and exceeded. Key Responsibilities • Provide leadership, and that contractual commitments are met and exceeded., • Ensure that opportunities for the strategic development of the contract are exploited, to deliver increased turnover and profitability, ensure additional services and projects are added, and contracts are re-won on re-tender., • Ensuring business policies and processes are effectively communicated, and implemented within the contract., • Ensure the provision of healthy and safe working conditions and that both clients and Company health and safety policy and process is effectively implemented across the business and subcontractors activities, and are regularly review., • Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence. Ensure structures support peaks and troughs in workload, and disaster recovery., • Ensure contracts are staffed by fully competent teams, ensuring post holders are fully competent, and that effective succession planning arrangements are in place., • Working with other Operational managers to ensure the collaborative development of the business, effective team working, and support to colleagues., • Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded., • Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met., • Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts., • Promoting and maintaining the values of the business., • Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward., • Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate., • Supporting the sales process through solutions development, participation in presentations and consultation meetings, hosting visits, and support to mobilisation as required on new contracts, • Accountability to the business functional heads, as appropriate., • Accountable day-to-day to the relevant client contacts., • Line management responsibility for a contract team and indirectly for relevant sub-contractors. Training • Managerial experience at Contract / Account Manager or above within technical and or hard services is essential., • Managing multiple site/accounts, • Delivery of wider facilities management services (desirable) Excellent verbal and written communication skills. Character • Excellent motivational and influencing skills, with high levels of personal integrity, • Has vision, and able to communicate this effectively. A role model for customer service excellence., • Analytical, • Creative, • Able to contribute effectively across all business activities., • Politically astute.

Connectivity Delivery Manager / Telecoms Project Manager – 3 Month Contract We’re currently looking for an experienced Connectivity Delivery Manager / Telecoms Project Manager to join a fast-paced and growing team focused on delivering next-generation connectivity solutions. This is an exciting opportunity for someone with strong telecoms and network connectivity experience who enjoys working across supplier management, customer delivery, provisioning, and solution design. Contract Details • 3 Month Initial Contract, • Outside IR35 / Flexible depending on experience, • Hybrid / Remote considered Responsibilities will include: • Supporting supplier identification, onboarding, and relationship management, • Working closely with sales teams to build customer connectivity solutions, • Managing provisioning and delivery of new connectivity services, • Ensuring suppliers deliver against agreed SLA targets, • Driving excellent customer communication throughout project delivery, • Coordinating project and order management activities, • Producing and maintaining clear documentation, processes, and working practices, • MPLS, DIA, Layer 2 and Ethernet services, • FTTP, FTTC and ADSL technologies, • 4G / 5G connectivity solutions, • IP addressing and VLANs, • Supplier and carrier management, • Provisioning and service delivery, • Strong customer-facing and communication skills, • Commercially aware with excellent stakeholder management, • Able to manage multiple projects and priorities simultaneously, • Detail-oriented with strong documentation skills, • Comfortable working independently and collaboratively

Hard Services Manager Based in London Role Summary: • Responsible for the contract management of the staff, operation and maintenance of all electrical and mechanical plants/services, project works and Building performance., • Daily management of the Engineering team including compliance with company disciplinary processes and procedures., • Control and monitor the performance of specialist service providers and subcontractors., • To direct, instruct and manage all staff under their control as well as SSP’s ensuring compliance with working practices., • To complete the weekly operational performance reports to the client and attend weekly operations meeting, client meetings as requested, in conjunction with the client., • Ensure SLA, KPI and audits scores are upheld to the agreed minimum standard and reported to the client on a regular basis., • Ensure that all matters that may impact the smooth running of the building and facilities are immediately reported., • To conduct regular reviews of operating procedures making recommendations for improvement with appropriate working practices and emergency/contingency procedures within the critical systems., • Liaise and keep informed both the client and the company Area Manager on all aspects of contract problems (defects & deficiencies)., • Continuously drive innovation, ESG and social value for both clients and company., • To ensure that all staff within their control are conversant with the operation and control of critical and noncritical systems installed within the portfolio., • To ensure quality is maintained throughout the facilities., • Ensuring business policies and processes are effectively communicated and implemented within the contract., • Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence., • Working with other Operations Managers to ensure the collaborative development of the business, effective team working, and support to colleagues., • Plan and successfully deliver annual black building test and provide a comprehensive report to the client following completion., • Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded., • Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met., • Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts., • Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward., • Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate., • Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential., • Demonstrate a willingness to attend on and off site training for plant and systems as they are installed. This may require nights away from home., • Experience in Building Services industry., • Completed recognised formal Electrical or Mechanical training to at least city and Guilds level, preferably ONC/HNC or Higher., • Strong communication skills. Ability to lead, motivate and direct a team of technicians/operatives., • Possess an understanding of Health and Safety issues, NEBOSH / IOSH, or equivalent formal training would be desirable., • Conversant with Microsoft Office (Word, Excel, Outlook, PowerPoint)., • A good level of English and Mathematics required., • Financial acumen with experience in running P&L consisting of multiple clients/stakeholders., • Experience in CAFM and management systems., • Strong organisational and communication skills with the ability to prioritise workloads., • Ability to work under pressure whilst remaining calm, clear thinking and able to deliver the required services to the client within given time constraints.

Senior Business Analyst Contract Duration: 3 Months Location: London JOB PURPOSE: To lead on the development of a Business Analysis framework and Business Analysis delivery for the Council's Transformation programme, with a specific focus on enabling the end-to-end design, build, test and implementation of digital solutions and corresponding process re-design. This will include, but will not be limited to eliciting solution requirements, process mapping, process re-design, data mapping, stakeholder engagement, support for testing, business impact assessment and business readiness / change support. DESCRIPTION OF DUTIES: Your duties will include: • Business Analysis Leadership & Continuous Improvement, • Lead the development and adoption of Business Analysis frameworks, methodologies, templates and standards., • Work closely with ICT, Transformation Team, stakeholders and external suppliers to ensure consistent, high-quality BA practice., • Embed a culture of continuous improvement, innovation and constructive challenge to existing processes., • End-to-End Business Analysis Delivery, • Lead the elicitation, documentation and validation of business and system requirements, ensuring full traceability across the delivery lifecycle., • Facilitate process mapping ('as is' and 'to be') to identify opportunities for optimisation, automation and efficiency., • Work with Service Owners and Process Owners across the organisation to analyse the effectiveness of current processes, and to identify and implement new and more effective approaches to delivering services, including constructively challenging the status quo in the interest of end users of services., • Produce high-quality documentation including process models, data flows, use cases and impact assessments., • Work with technical teams to evaluate solution options and ensure alignment with architecture principles., • Ensure services are designed with a strong end-user focus within organisational and system constraints., • Stakeholder Engagement, Delivery & Business Readiness, • Act as the key interface between business users, project teams, developers and suppliers to enable effective design, build and implementation., • Support the design, testing and deployment of solutions in collaboration with DDaT, suppliers and service stakeholders., • Provide expert advice, guidance and hands-on support on business change and service redesign, taking a holistic approach, including, but not limited to, people, process and technology considerations., • Create and contribute to business cases and options appraisals as required., • Support business readiness and implementation of change to ensure successful adoption., • Ensure compliance with GDPR and relevant controls, including DPIAs and EqIAs. The duties and responsibilities outlined in this job profile are indicative of the role, however they are not exhaustive and may be subject to change. In addition, you will be required to undertake other reasonable duties as directed by your manager. Equal Opportunities Demonstrate an understanding of and commitment to Council policies in relation to Equal Opportunity, Customer Care and service delivery, and the ability to implement these policies in the workplace. Qualifications/Training/Certificates • Educated to degree or equivalent hands on experience., • Relevant occupational qualification (e.g. BCS) or equivalent experience. Skills, knowledge and experience • Use of modelling and analysis tools, methods and standards (e.g. UML, BPMN)., • Experience working with stakeholders 1:1, in workshops, through observation, surveys and interviews., • Data analysis including analysis of documentation to understand the 'as is' and inform future options., • Experience of applying a variety of analytical techniques to information to enable solutions to be considered., • Experience of process analysis, assessment and change including financial,, • cultural, technological, organisational and environmental factors., • Requirements elicitation experience, including via cataloguing, user stories and other techniques., • Experience in defining, documenting and working on projects across all, • phases with a small team., • Experience in identifying and assessing risks., • Experience of contributing to effort estimations and the development of realistic plans and contributing towards lessons learned., • Experience of testing including the management of test scenarios and reporting of testing outcomes., • Strong problem solving and analysis capabilities., • Excellent stakeholder management and facilitation skills., • Proficient in the creation of BA outputs including, but not limited to, business cases, options appraisals, user stories, process maps, requirement specifications., • Able to use standard BA tools such as Visio, Excel, JIRA, Dev Ops and / or able to pick up new technologies at speed., • Able to use office software packages to a higher level. MS Word, Project, Excel, Teams., • Organised, with the ability to work to agreed goals, in a self-directed and professional manner., • Excellent written and verbal communication skills, able to negotiate successful outcomes with senior personnel., • Able to offer critical questioning and innovative thinking that go beyond the status quo., • Ability to coach and mentor others., • Excellent communication and interpersonal skills.

Biomedical Field Service Engineer West London (M4 West) | Monday to Friday | 37.5 Hours | Car Allowance An exciting opportunity for an experienced Biomedical Field Service Engineer to join a healthcare engineering team delivering essential maintenance, repair and asset management services across hospital sites. You will play a key role in ensuring the reliability of critical medical equipment while building strong relationships with clinical customers and supporting high standards of patient care. Must-Have Essential Requirements Qualifications • Minimum 3+ years UK-based biomedical engineering experience (essential) in service and repair of:, • Patient monitoring systems, • Diathermy / electro-surgical units, • Theatre tables, • Defibrillators, • Infusion and volumetric devices, • Anaesthesia equipment, • Ventilation devices, • Proven field service engineering experience, • Strong customer service skills with confidence in hospital / clinical environments To deliver high-quality repair, preventative maintenance, and asset management of medical devices across multiple hospital locations, ensuring compliance with manufacturer guidelines, contractual KPIs, and all relevant healthcare standards. You will also be responsible for maintaining strong customer relationships and ensuring outstanding service delivery in a fast-paced clinical environment. Key Responsibilities • Perform scheduled preventive maintenance (PM) on medical equipment as per manufacturer’s guidelines., • Complete repairs as required on medical equipment as per manufacturer’s guidelines, • Complete associated admin needed to close repairs and PMs as outlined in the Ergéa Standard Operating Procedures, • Travel to various sites as required to perform Corrective and Preventive Maintenance, • Maintain safe working practices within the hospital environment, • Exceed contract KPI’s to ensure customer satisfaction, • Work to maintain a high standard of customer service and protect your health and safety as well as that of your colleagues, our customers and members of the public. Promptly raise any concerns regarding potential violations of the policies., • Maintain spare part stock wherever necessary, • Directly support the Team Leader as needed, • Liaise with 3rd party suppliers for spare part and contract quotations, • Attend customer meetings when required, • Seek opportunities to grow the business, • Ability to follow complex instructions and processes, • Hold a clean UK Driving License, • 3+ years’ experience of service & repair of patient monitoring, diathermies (electro surgery units), theatre tables, defibrillators, infusion & volumetric devices, anaesthesia equipment, ventilation devices, • Have customer service skills and the ability to be confident in customer facing environments, • Field service experience, • Role location - Must be willing to travel to multiple sites within a specified area, • UK travel - Yes (between sites), • Private healthcare, • Employee Assistance Programme, • Pension scheme & salary sacrifice options, • Electric car and cycle-to-work schemes

Full job description Assistant Team Manager Join our team as an Assistant Team Manager and play a key role in delivering life-changing adaptations that help vulnerable residents maintain their independence in their own homes. Contract to start ASAP Assistant Team Manager Duration: 12 weeks with a possible extension. Job Purpose: Assistant Team Manager To deputise for the Team Manager when required. To support with prioritising and allocating work and manage service delivery in line with the objectives of the team with KPIs. To support the Team Manager in ensuring that the service provided is consistent, effective and delivers positive outcomes for individuals/carers/families in ways that demonstrate Haringey Values. To assist with leading, setting and implementing a performance management framework and ambitious service performance targets, practice standards and competencies within employees' professional fields of work. To conduct post and unscheduled site inspections to ensure specified works are undertaken to contract standards and are in accordance with the Occupational Therapists' recommendations and to attend site meetings with surveyors, service users and other professionals, in order to monitor, resolve and advise on issues raised on site. Responsibilities: Assistant Team Manager To conduct some supervisory functions within a team of Surveyors and Advice and Assessment Officers. This will include inductions, the reporting of employee staff productivity and assisting the Team Manager in conducting formal management processes where necessary. To assist the Team Manager in ensuring that all stages of the Disabled Facility Grant (DFG) application and adaptation provision process are in line with Council policy and Statutory Guidance and legislation. To assist the Team Manager in ensuring that case file recording and client information is maintained on the Council's Social Care Systems and completed according to standard and linked to Performance Indicators. Within delegated authority, to assist the Team Manager to investigate complaints from Council Members, MPs, and members of the public, according to departmental procedures. To assist the Team Manager in identifying staff training needs and ensure high standards of professional practice through systematic individual and team development as well as the management of staff performance and productivity. To assist the Team Manager in ensuring that services meet Safeguarding requirements and provide professional expertise to Safeguarding enquiries. To conduct post and unscheduled site inspections to ensure specified works are undertaken to contract standards and are in accordance with Occupational Therapists' recommendations. To monitor and report back on customer satisfaction, contractors, and adaptation service KPIs. Also to ensure value for money via the specifying of works, additional works requests and the invoicing of completed adaptations. To attend site meetings with surveyors, service users and other professionals, in order to monitor, resolve and advise on issues raised. To hold and manage a small caseload of potentially complex adaptations.

Role Overview: The Talent Set is delighted to partner with our client on a fantastic Supporter Marketing & Fundraising Executive role. This temporary position is integral to delivering effective supporter engagement, managing campaigns, and ensuring operational excellence in a dynamic charity environment. Key Responsibilities: • Support the planning and implementation of marketing campaigns across various channels to attract and retain supporters., • Manage supporter communications including phone calls, email responses, and inbox monitoring, ensuring timely and professional support., • Assist in processing supporter data, including direct debits, address updates, and database management, with experience in fundraising systems such as Care preferred., • Coordinate financial processes like invoice handling, ensuring timely payments and accurate record-keeping., • Prepare and draft copy for supporter packs, social media posts, and digital adverts, maintaining brand consistency., • Collaborate with external agencies, monitoring campaign KPIs, and supporting agency relationships., • Maintain administrative tasks, including stock management, process documentation, and support for fundraising events., • Support database updates and data processing tasks to keep supporter information current and accurate., • Contribute to monitoring performance metrics, reporting findings, and suggesting improvements. Person Specification: • Prior experience in supporter care or customer service roles, especially within fundraising or charitable sectors., • Proven ability to manage supporter communications effectively via phone and email., • Experience with fundraising databases, preferably Care, and data processing related to supporter accounts., • Strong organisational skills with keen attention to detail for record-keeping and invoice processing., • Excellent written communication skills, with the ability to craft compelling supporter correspondence and marketing copy., • Ability to work independently and efficiently, hitting deadlines and managing multiple priorities., • Comfortable working with external agencies and maintaining positive relationships., • Adaptable and solutions-focused approach, ready to handle a variety of administrative and operational tasks., • Demonstrates commitment to values of inclusivity, diversity, and supporter-centric engagement. What’s on Offer • Rate: £138 per day + £20.70 daily holiday, • Location: London – 1 – 2 days per week in Central London, • Contract: Initial 6 months How to Apply: To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours. Commitment to Diversity: The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Job Title: \nHigh Level Technician (Rolling Stock)\n\nJob Location: \nSouthwest London \n\nHourly Pay Rate: \n£31.48 PAYE / £ 41.11 Umbrella \n\nShifts: \nMinimum of 50 hours a week \n\nShift Pattern: \nPanama . Days and nights\n\nDuration: \nOn-going contract\n\nStart Date: \nASAP\n\nIndustries considered: Rail, Rolling Stock, RAF, REME, Army, Navy, Marine, Avionics, Rolling Stock, Commercial/Industrial Electrics, Defence, Plant Engineering, SPM, HVAC, and Process Engineering\n\nDisciplines considered: Diesel Engine Fitter, Electrical Engineer / Mechanical Engineer, Mechanic, Avionic Technician, Aircraft Engineer, Marine Engineer, Maintenance Fitter, and Breakdown Engineer\n\nClient Summary: A world-renowned Rolling Stock vehicle manufacturing, service and maintenance company and is the number one provider of rail solutions in the world. This prestigious company is also the largest rolling stock manufacturer and provider in the UK and employs over 70,000 employees in 60 countries worldwide. \n\nPosition Summary: Reporting to the Reliability Shift Manager, as part of a small technical team, you will be required to assist the Fleet Operator to undertake / supervise primarily in the corrective mechanical and electrical maintenance, detailed fault finding and repair on the Class 345 Crossrail fleet of trains. Successful applicants will be responsible for ensuring that any maintenance undertaken at the depot is completed in accordance with the company's processes, procedures and comply with all safety regulations. This is Safety Critical environment and all tasks undertaken will need to ensure that the operator can achieve and maintain the reliability and availability targets set for the trains. The candidate will also assist the Operator when failures occur during service, and resolve any issues on the network.\n\nThe candidate will need to provide high level technical support to the operator which will include:\n* High Level fault finding electrically\n* High Level fault finding mechanically\n* Provide train systems engineering advice for the vehicle as a whole and for the key vehicle systems (such as TCMS - train control system, HVAC, propulsion, brakes, doors, on-train communications etc.) \n* FRACAS - Failure reporting, analysis and corrective action system\n* Produce solutions that provide short term mitigation and long term resolution \n* Monitoring of warranty issues and liaising with supplier technical teams \n* Attending to faulty trains in service, component replacements and modification work \n* Helping customer with root cause analysis using Alstom FRACAS, 8D, PPS methodologies. \n* Ensuring correct replacement parts are sourced \n* Assisting operator in updating of maintenance instructions, overhaul instruction, processes & procedures to optimize maintenance and liaise with Alstom Technical Publications and Central Engineering teams where required \n* Monitoring trains reliability & availability performance and issuing monthly performance reports \n* Monitor of trains in Service using remote monitoring system called Orbita \n* Down load train data from onboard train data recorders using laptops \n* Run diagnostics software to identify faults with various train systems i.e. hydraulic systems, pneumatic systems, train management systems & on board computers. \n* System software updates as required \n* Obsolescence avoidance and mitigation \n* Engineering support for all safety related incidents (NIRs), including representing the Customer with respect to access to Design Authority and equipment OEM's and the production of affirmative closing actions \n* Service Provider representation on Failure Review Boards, feeding back decisions and outputs to the Customer \n* Share experience gained of other fleets across the world which the Service Provider has supplied and/or supports, provision of recommendations and opportunities for design improvements, standardisation and/or modifications. \n* Contribution to Health and Safety on a daily basis. \n* Strong report writing skills. \n\nQualifications:\n* Minimum qualification required - NVQ Level 3 in an electrical discipline. \n\nExperience required:\n* Experience within Rail desirable \n* Use of Laptop's and diagnostic tools to determine faults \n* Ability to work from maintenance manuals and schematics \n* Experience of Mechanical or Electrical fault finding \n* Experience of Mechanical or Electrical repairs \n* Troubleshooting and evidence gathering. \n\nPerson profile:\n* You will be a highly self-motivated individual, able to work under your own initiative \n* You will possess excellent communication & interpersonal skills \n* You will need extensive all-round knowledge of Mechanical Engineering \n* You will need extensive all-round knowledge of Electrical Engineering. \n\nThis could also include the following:\n* Responsible for accurate completion of all paperwork prior to supervisor validation. \n* Undertake technical maintenance to the required standards.\n* Reliability monitoring reporting \n* Data analysing \n* Rip out and replace electrical components\n* Rip out and replace full or part of large wiring looms\n* Re-install wiring \n* Test Continuity\n* Battery Modifications\n* Repairing or installing Wi-Fi systems\n* Changing relay boxes / Wiper motors\n\nIf you wish to be considered for this role please send your CV including scanned copies of your qualifications and a scanned copy of your passport to (url removed) OR call (phone number removed).\n\nPLEASE NOTE ALL APPLICANTS MUST BE ABLE TO PASS A DRUGS AND ALCOHOL TEST BEFORE BEING OFFERED A POSITION.\n\nPlease note due to the volume of applications, we can only commit to contact those candidates we deem suitable for the position. However, we may retain your details and contact you in the future should suitable positions arise.\n\nPlease note the above job specification could be subject

Building Manager Based in London Role Summary: • Responsible for the contract management of the staff, operation and maintenance of all electrical and mechanical plants/services, project works and Building performance., • Daily management of the Engineering team including compliance with company disciplinary processes and procedures., • Control and monitor the performance of specialist service providers and subcontractors., • To direct, instruct and manage all staff under their control as well as SSP’s ensuring compliance with working practices., • To complete the weekly operational performance reports to the client and attend weekly operations meeting, client meetings as requested, in conjunction with the client., • Ensure SLA, KPI and audits scores are upheld to the agreed minimum standard and reported to the client on a regular basis., • Ensure that all matters that may impact the smooth running of the building and facilities are immediately reported., • To conduct regular reviews of operating procedures making recommendations for improvement with appropriate working practices and emergency/contingency procedures within the critical systems., • Liaise and keep informed both the client and the company Area Manager on all aspects of contract problems (defects & deficiencies)., • Continuously drive innovation, ESG and social value for both clients and company., • To ensure that all staff within their control are conversant with the operation and control of critical and noncritical systems installed within the portfolio., • To ensure quality is maintained throughout the facilities., • Ensuring business policies and processes are effectively communicated and implemented within the contract., • Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence., • Working with other Operations Managers to ensure the collaborative development of the business, effective team working, and support to colleagues., • Plan and successfully deliver annual black building test and provide a comprehensive report to the client following completion., • Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded., • Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met., • Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts., • Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward., • Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate., • Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential., • Demonstrate a willingness to attend on and off site training for plant and systems as they are installed. This may require nights away from home., • Experience in Building Services industry., • Completed recognised formal Electrical or Mechanical training to at least city and Guilds level, preferably ONC/HNC or Higher., • Strong communication skills. Ability to lead, motivate and direct a team of technicians/operatives., • Possess an understanding of Health and Safety issues, NEBOSH / IOSH, or equivalent formal training would be desirable., • Conversant with Microsoft Office (Word, Excel, Outlook, PowerPoint)., • A good level of English and Mathematics required., • Financial acumen with experience in running P&L consisting of multiple clients/stakeholders., • Experience in CAFM and management systems., • Strong organisational and communication skills with the ability to prioritise workloads., • Ability to work under pressure whilst remaining calm, clear thinking and able to deliver the required services to the client within given time constraints.

Senior Project Manager | £75,000 – £85,000 | Remote (UK Travel) Are you an experienced Senior Project Manager ready to deliver high-impact, high-assurance programmes for a growing MSP? We are working with a trusted MSP to recruit a Senior Project Manager on a permanent basis. This is a remote role with UK travel when required. The position requires SC and NPPV3 security clearance – candidates without current clearance must be eligible and willing to undergo vetting. The Role You will take end-to-end ownership of customer-facing project delivery, managing scope, schedule, risk, and stakeholder relationships from award through to transition to service. With a growing pipeline of both live and incoming projects, this is a high-visibility role working directly with senior leadership daily. Key Responsibilities • Lead delivery of multiple concurrent projects to time, budget, and quality, • Manage customer engagement and project documentation throughout the lifecycle, • Identify and manage risk, contract deviations, and change, • Work cross-functionally with sales, engineering, and service management teams, • Produce high-quality checkpoint and project reports, • Proven project management experience in a commercial, customer-facing setting, • PRINCE2, Agile, and/or APMP qualified, • Strong leadership, communication, and stakeholder management skills, • Ability to manage multiple workstreams autonomously, • Full UK driving licence

Key Account Director Salary: £80,000 – £85,000 basic | £135,000 – £145,000 OTE + Car Allowance + Benefits Location: Hybrid London & South Lead Strategic Growth. Shape Major Client Partnerships. Drive Real Impact. Are you a high-performing sales leader with a proven track record in soft FM services? Do you thrive on building strategic relationships, winning major contracts, and influencing at senior stakeholder level? We’re an award-winning international provider of commercial cleaning, security and integrated soft services, trusted by some of the world’s largest FM organisations. Following our recognition as “Best Company to Work For” at the European Cleaning & Hygiene Awards 2025, we’re continuing to invest in ambitious people who want to make a genuine impact. This is a standout opportunity for an experienced Key Account Director to join a high-growth, values-driven business and play a pivotal role in expanding and strengthening our Key Account portfolio across London and the South. Why Join Us? Our success is built on five core pillars: • Employee Investment, • Customer Engagement, • ESG Commitment, • Service Excellence The Opportunity As Key Account Director, you’ll take ownership of a strategic portfolio of high-value accounts, developing long-term partnerships while identifying and securing new business opportunities within and beyond your client base. You’ll work closely with senior decision-makers, lead complex sales cycles, and collaborate across bids, operations and marketing teams to deliver tailored, high-impact solutions. This is a hybrid role with regular presence at client offices across London (typically 1–2 days per week). What You’ll Be Doing Driving Revenue & Growth • Deliver and exceed an annual sales target of £3m+ while maintaining strong profitability, • Build and manage a qualified pipeline exceeding £9m on a rolling three-month basis, • Identify, develop and secure new opportunities across cleaning, security and soft FM services, • Develop trusted partnerships with stakeholders at every level, • Attend industry networking events, conferences and customer engagement activities, • Support and mentor members of the wider sales team, • Contribute to bids, proposals and sales strategy presentations, • Ensure all opportunities and activity are accurately maintained within Salesforce CRM, • Collaborate closely with bids, proposals and marketing functions to maximise conversion, • Uphold company standards across compliance, H&S, quality and environmental management What We’re Looking For Essential Experience • 3–5+ years’ experience selling soft FM or integrated facilities solutions, • Strong background in new business acquisition at Key Account Manager or Director level, • Proven ability to influence and build relationships with senior stakeholders, • Commercially driven with a strong track record of achieving growth targets, • Excellent communication, presentation and negotiation skills, • Experience writing or contributing to winning bids and proposals, • Creative and solution-focused approach to sales strategy The Package • £80,000 – £85,000 basic salary, • £135,000 – £145,000 OTE, • Car or car allowance, • 35 days holiday including bank holidays, • Travel expenses covered, • Flexible and hybrid working, • Career progression within a growing international business Ready to Make Your Mark? This is more than a sales role — it’s an opportunity to shape strategic partnerships, influence business growth, and join a company where your contribution is genuinely valued. If you’re an ambitious, relationship-led sales professional ready for your next challenge, we’d love to hear from you.

Multi Skilled Engineer Tate Modern Shift Pattern: 12 hour days, 12 hours night Shift allowance on top of salary Are you an experienced Electrical Technician looking to take the next step in a high-performing engineering environment? Join Dalkia and play a vital role in maintaining a world-class campus, delivering excellence in building services and engineering operations. The Role As a Shift Electrical Technician, you’ll be responsible for delivering both planned and reactive maintenance across a range of electrical systems and equipment. You’ll be a key contributor to ensuring reliability, safety, and operational excellence across the site. This is a hands-on, fast-paced role where your technical expertise and proactive mindset will make a real impact. Key Responsibilities · Carry out Planned Preventative Maintenance (PPM) to agreed schedules · Respond quickly and effectively to reactive maintenance and emergency call-outs · Diagnose and repair electrical faults across building systems · Maintain and repair lighting, distribution systems, and HVAC electrical controls · Ensure compliance with Health & Safety regulations and engineering standards · Keep accurate maintenance records using a CAFM system (PDA device) · Coordinate with subcontractors and support external service providers · Apply and remove LV electrical isolations safely · Contribute to continuous improvement and contract growth What We’re Looking For · Proven experience in electrical maintenance within a commercial or industrial environment · Strong fault-finding and problem-solving skills · Knowledge of building services systems (HVAC, lighting, distribution) · Commitment to health, safety, and quality standards · Ability to work independently and as part of a team · Flexible approach to shift work and call-outs What You’ll Bring · A proactive, detail-oriented approach · A strong focus on reliability and asset performance · Excellent communication skills when working with clients and colleagues · A “centre of excellence” mindset in everything you do What’s in it for you? · 25 days annual leave + bank holidays (with option to buy 5 more) PLUS a day off for your birthday and increase with length of service! · Overtime availability · Matched pension · Life Assurance & Private Medical Insurance (after 12 months) · Flexible benefits including retail discounts, electric car scheme, wellbeing support · Recognition & referral bonus programmes · Volunteering day & Employee Assistance Programme At Dalkia, we’re passionate about delivering high-quality facilities services that keep our clients’ buildings running smoothly. We promote a culture of safety, collaboration, and professional growth. As a Maintenance Assistant, you’ll be a valued member of a trusted team committed to excellence and customer satisfaction. We are committed to equity, diversity, and inclusion. We ensure that every applicant is treated fairly and respectfully throughout our selection process. If you require any adjustments, please inform us in confidence. Our talent acquisition team is here to assist you.

About the Role: Grade Level (for internal use): 12 S&P Global Corporate The Role: Assistant General Counsel S&P Global Energy (SPGE) is seeking a dynamic commercially-minded lawyer to join its Legal Strategy & Operations Team. This role is a global role and reports to the Head of Legal, Strategy & Operations. Key Responsibilities: • Being the point person in charge of SPGE's full suite of legal templates, including drafting new templates, updating existing templates and documents, and guiding the Legal team on the contents of the templates. Providing training as needed to SPGE's Legal and Business teams on SPGE's legal templates., • Negotiating, drafting and advising on SPGE's contracts and documents, with a focus on integration projects and corporate transactions, including service agreements, distribution agreements, customer contracts, vendor contracts, consultancy agreements and marketing agreements., • Advising the business on important legal issues facing the SPGE business, including antitrust, employment, privacy, intellectual property, and media law., • Advising the SPGE business on emerging legal and regulatory risks and engaging in discussions with regulators as needed., • Providing legal advice and guidance to the business in relation to SPGE's strategic and channel partnerships and strategic initiatives., • Training and assisting SPGE lawyers in the use of contract lifecycle management (CLM) AI tools and other available legal AI tools., • Maintaining and organising the Legal knowledge management repository., • Updating and preparing legal training materials for the Business teams on topics such as intellectual property rights, antitrust, media law, legal policy and procedures., • Managing and coordinating legal projects as may be assigned by the Head of Legal. Required Skills & Experience:, • Education: Law degree. Qualified as a lawyer in a common law jurisdiction (eg. Singapore, England & Wales, New York)., • Years of experience: 12-15 years of PQE with substantial years of experience at a major law firm practicing corporate / commercial law., • Meticulous and exacting with excellent legal drafting skills including the ability to understand, amend and draft complex legal documents., • Strong interpersonal, organisational, verbal and written communication skills with the ability to explain complex issues in a simple and commercial manner., • Strong project management skills, including ability to plan, prioritise, coordinate stakeholders, manage timelines, and deliver multiple initiatives in parallel., • Possesses sound legal knowledge and understanding., • Possesses strong technical skills and is highly proficient with Microsoft applications such as Word, PowerPoint and AI tools., • Has worked regularly with regional business executives and senior management., • Pro-active and has the ability to think logically outside the box in order to provide practical win-win solutions to the business which effectively protects SPGE's legal interests., • Ability to prioritise and manage multiple tasks, and work to tight deadlines., • Team player who works well with others and acts in the best interests of the Company and the Legal team., • Experience in antitrust, employment, privacy, intellectual property and/or media law and familiarity with CLM tools is a bonus. What's In It For You? Our Mission: Advancing Essential Intelligence. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: • Health & Wellness: Health care coverage designed for the mind and body., • Flexible Downtime: Generous time off helps keep you energized for your time on., • Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills., • Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs., • Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, pre-employment training or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here . Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:" "and your request will be forwarded to the appropriate person." US Candidates Only: Know Your Rights: Workplace discrimination is illegal 20 - Professional (EEO-2 Job Categories-United States of America), LGLLGL202.2 - Middle Professional Tier II (EEO Job Group)

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. \n More about your role \n We are looking for a Customer Support Coordinator to join our team to work across our scheme to support Customers who have a range of needs . This vacancy is a Fixed Term Contract . Working within this scheme you will support Customers with the continued, safe provision of accommodation in our schemes. \n You will be working closely with our Customers to develop and deliver support and intensive housing management services to vulnerable people within our autism service in Finchley which supports 10 service users who have their own independent self-contained flats. \n The role will involve working with a small caseload of Customers, Group employees and outside agencies and professionals to deliver a holistic service that is of the highest standard. \n You will be responsible for the maintenance of the scheme including carrying out risk assessments and other health and safety monitoring as well as working closely with the housing management team regarding repairs, voids and maintenance. \n\n • Promote choice, independence, integration within the local community and development of skills \n, • Support our Customers as individuals to achieve their personal goals helping them to take part in a wide range of interests and activities such as shopping trips, arts and crafts and days out \n, • provide support to Customers to make and attend appointments where necessary. \n, • keep up to date with all admin work including emails, reviews and support plans. \n What's next? \n If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. \n As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. \n We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. \n If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . \n We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours. \n \n If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding \n At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. \n We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. \n By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities \n \n

Interim Building Control Surveyor - Class 2, Local Authority London, £400 - 450 p/day Umbrella Your new company Are you an experienced Building Control professional looking to take the next step in your career? We’re seeking Building Control Surveyors, who are registered at Class 2 as a minimum, to join a progressive, forward-thinking Building Control team that plays a key role in ensuring safe, compliant and sustainable development within the local area. Your new role As a Building Control Surveyor, you will be responsible for assessing Building Regulation applications, inspecting building works on site, and providing expert advice to a range of stakeholders. You will play an important part in maintaining high standards of construction, supporting safe communities, and upholding statutory compliance across a wide range of projects. Key Responsibilities • Assess Full Plans submissions, Building Notices and Regularisation Applications for compliance with Building Regulations and related legislation., • Conduct site inspections independently to ensure work complies with relevant standards and approved plans., • Provide clear technical advice to builders, developers, architects and members of the public., • Identify, record and communicate contraventions during the construction process, advising on corrective actions where required., • Prepare reports, maintain detailed inspection records, and issue decision notices within statutory deadlines., • Support the assessment and resolution of dangerous structures, which may include participation in an out-of-hours rota., • Contribute to service quality assurance and continuous improvement initiatives., • Assist in the training and development of junior surveyors., • Strong working knowledge of Building Regulations, the Building Act and current construction techniques., • Ability to organise a varied caseload, manage priorities and meet statutory deadlines., • Confident in negotiating with applicants, contractors and design professionals., • Skilled in producing clear technical reports and delivering advice verbally and in writing., • Experience working within a Building Control environment (minimum two years), or possession of a relevant qualification if less experienced., • Ability to carry out safe and effective site inspections, including working outdoors and at height., • Commitment to customer service, quality assurance, and continuous improvement. Flexible working options available. Registered as a Class 2 building control surveyor Long-term contract opportunity available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. # 4782652

Disrepair Surveyor, London, 6-month contract, £350-400 p/day Inside IR35 DOE Your new company A leading housing provider is seeking a Disrepair Surveyor to manage complex disrepair cases and ensure compliance with Awaab’s Law. You’ll oversee contractor performance, and act as the key liaison for disrepair queries, ensuring emergency hazards are resolved within the relevant SLA hours. Your new role • Manage disrepair claims and ensure compliance with legal protocols, • Supervise and support a small team of officers, • Liaise with contractors, internal teams, and customers to resolve issues, • Monitor KPIs, contractor performance, and value-for-money checks, • Ensure adherence to Health & Safety and Ombudsman complaint standards, • Strong knowledge of Disrepair Protocol and housing legislation, • Experience in property maintenance and managing legal disrepair claims, • Excellent communication, negotiation, and customer service skills, • Ability to work to strict deadlines and manage competing priorities, • IT proficiency (Word, Excel, Outlook) Flexible working options available. Long term contract opportunity What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4750249

Specialised Engineer - HCL Commerce Our client, a leading global supplier for IT services, requires Specialised Engineer - HCL Commerce to be based at their client's office in London, UK. This is a hybrid role - you can work remotely in the UK and attend the London office 2 days per week. This is a 6+ month temporary contract to start ASAP Day rate: Competitive Market rate This role has a direct and measurable impact on the stability, scalability, and evolution of large-scale digital commerce platform operating within consumer retail and digital-first industries. The HCL Commerce Specialized Engineer plays a critical role in enabling always-on customer journeys, and work on mission-critical platform that must handle peak traffic events, large user base, complex catalogue, pricing, and order management scenarios as well as contribute to programs involving platform modernization, cloud adoption, and continuous digital enhancement, often within multi-year transformation initiatives Key Responsibilities • Design, develop, and maintain HCL Commerce/IBM WebSphere Commerce Suite components and extensions., • Build and enhance Back End services using Java, J2EE, Spring/Spring Boot, and REST APIs, • Ensure solutions meet scalability, performance, availability, and security standards, • Diagnose and resolve complex issues across application, integration, and infrastructure layer, • Perform root cause analysis (RCA) and implement long-term fixes to prevent recurrence, • Ensure adherence to SLAs, ITIL incident/problem/change management practices, • Analyse logs, application metrics, and system behaviour to proactively identify risks., • Manage HCL Commerce deployments on Azure, • Work with CI/CD pipelines and deployment tooling (eg, Jenkins, Git, Docker). Essential Skills: • Strong hands-on experience with HCL Commerce/IBM WebSphere Commerce architecture, • Proficiency in Java, J2EE, Graph and RESTful APIs, • Experience with Spring/Spring Boot and Back End service development, • Solid understanding of relational databases especially Oracle, • Experience and knowledge of tools like Eclipse, RAD, GIT and other monitoring tools like Splunk, Dynatrace, New Relic etc., • Practical experience with Azure hosting commerce platforms, • Strong analytical and problem-solving skills, • Excellent stakeholder communication and documentation abilities, • Experience in Retail and E-commerce, • Experience with MongoDB and other NoSQL Databases If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion.

Interim Building Surveyor, Housing Association London, £350 - 400 p/day PAYE/Umbrella, 6-month contract Your new company Are you an experienced Building Surveyor passionate about improving the quality, safety, and sustainability of residential homes? We’re looking for a proactive professional to join our team and support the delivery of high-quality planned and reactive works across a diverse housing portfolio. As a Building Surveyor, you’ll play a key role in ensuring customers can live safely and independently in well-maintained homes. You’ll work closely with internal teams, external contractors, and local authorities to deliver exceptional property services across a range of residential - and some commercial - properties. You’ll be responsible for conducting detailed surveys, writing technical reports, managing works programmes, and ensuring projects are completed to high standards, on time and within budget. Your new role • Build strong working relationships with contractors and support the resolution of operational issues., • Manage programmes of planned and reactive works, ensuring quality delivery and adherence to budget., • Conduct full building surveys, prepare technical reports, and provide cost analysis and recommendations., • Project manage complex works and disrepair cases, working collaboratively with legal and operational teams., • Oversee responsive repairs and contribute to the improvement of long-term maintenance planning., • Carry out post-inspections to ensure contractor work meets required standards., • Support the voids process and monitor contractor performance., • Investigate customer service complaints and propose improvements., • Assess damage following serious incidents (e.g., floods, fires) and manage resulting works., • Provide technical advice and assessments on major repairs, cyclical maintenance, FRA, EPCs, and other contracted works., • Ensure compliance with statutory and regulatory health and safety requirements, including CDM. Essential: • Experience in contract administration, including use of JCT / NEC contract documents., • Strong technical reporting skills., • Experience in project management or delivering programmes of work., • Excellent IT skills (Microsoft Word, Outlook, Excel)., • Relevant surveying qualifications or equivalent experience.Desirable:, • Degree in Building Surveying or related discipline., • Membership of RICS or CIOB., • DEA or FRA assessor training. Flexible working options available. Long-term contract opportunity. Competitive daily rate. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4781448

Lead Content Strategist needed on a contract basis to join our VML Enterprise Solutions' Experience Team alongside experts in UX, UI, Service Design, CX Research, and CX Consultancy. The opportunity: We have an exciting opportunity for an experienced Lead Content Strategist to join the team. Working as part of VML Enterprise Solutions' Experience Team alongside experts in UX, UI, Service Design, CX Research, and CX Consultancy, you will play a key role in shaping the future content ecosystem and customer experience across client digital platforms. This role requires a highly strategic content thinker with strong experience across enterprise content strategy, structured content, composable content ecosystems, and scalable content operations. You will help define how content is planned, structured, governed, and delivered across a modern digital experience architecture. A key focus of the role will be delivering strategic foundations including Content Strategy, Tone of Voice Guidance, Content Modelling, and Composable-ready Content & Design Principles that support scalable, customer-centred digital experiences across multiple touchpoints and channels. You will work closely with UX, UI, Service Design, Product, SEO, Development, Architecture, and client stakeholder teams to ensure content supports customer journeys, operational scalability, and future platform flexibility within a composable ecosystem approach. Please bear in mind that this is a contractual position. What you'll be doing: • Define and champion a clear enterprise content strategy aligned to customer needs, business objectives, and our client's wider digital experience vision, • Lead the development of scalable content frameworks, governance models, workflows, and operational approaches across the digital ecosystem, • Develop comprehensive Tone of Voice Guidelines that support consistency across brands, products, services, and customer touchpoints, • Conduct content audits, gap analyses, competitor reviews, and ecosystem assessments to identify strategic opportunities and priorities, • Collaborate with UX, Service Design, and Product teams to ensure content strategy is fully integrated into wider customer journey and experience design initiatives, • Support the definition of scalable and future-ready content operations approaches within a composable architecture environment, • Lead the definition of content models and structured content approaches that support composable CMS and multi-channel delivery ecosystems, • Help establish composable-ready content and design principles to support flexibility, scalability, reuse, governance, and omnichannel delivery, • Collaborate with technical and architecture teams to align content structures with platform capabilities and implementation approaches, • Define reusable content patterns, taxonomy approaches, metadata considerations, and modular content structures, • Support the alignment of content strategy with design systems, component thinking, and scalable digital experience frameworks, • Ensure content approaches support accessibility, localisation, SEO, personalisation, and future platform evolution, • Act as a strategic content lead across multidisciplinary teams including UX, UI, Service Design, Product, SEO, Analytics, Development, and client stakeholders, • Facilitate workshops, working sessions, and stakeholder alignment activities around content strategy, governance, and customer experience, • Translate complex business, operational, and technical requirements into actionable content recommendations and frameworks, • Present strategic thinking, recommendations, and rationale clearly and confidently to both delivery teams and senior stakeholders, • Significant proven experience in Content Strategy within complex enterprise digital environments, • Strong experience developing enterprise-level content strategies, governance models, and scalable content ecosystems, • Proven experience with structured content, content modelling, modular content approaches, and composable CMS ecosystems, • Strong understanding of composable architecture principles and how content supports omnichannel digital experiences, • Experience defining Tone of Voice Guidelines, content frameworks, taxonomy approaches, and reusable content structures, • Strong understanding of how content strategy intersects with UX, Service Design, SEO, accessibility, design systems, and digital product delivery, • Experience collaborating with multidisciplinary teams including UX, UI, Product, SEO, Development, Architecture, and Operational stakeholders, • Excellent workshop facilitation, stakeholder management, and presentation skills, • Ability to navigate complexity and translate strategic thinking into practical, scalable recommendations, • Strong understanding of customer-centred design principles and digital customer journeys, • Experience working across enterprise web platforms, digital transformation programmes, or large-scale customer ecosystems, • Automotive, mobility, retail, or other customer experience-led industry experience is advantageous but not essential Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Permanent only: We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more. Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage. We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish. We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges. And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

A Salesforce Solution Architect is required to support a large‑scale CRM transformation programme for an exciting professional services client. This is an opportunity to take a complex, legacy‑integrated estate and evolve it into a well‑governed, scalable target architecture. The role will focus on end‑to‑end solution design across Salesforce and connected platforms, supporting delivery teams through build, release and migration, while ensuring architectural coherence, data integrity and operational resilience ahead of a 2026 legacy exit. Responsibilities • Define Salesforce‑led target architectures across business processes, data, integrations and release management., • Own solution design for Salesforce capabilities, working closely with delivery teams throughout build and release cycles., • Provide architectural assurance, challenge designs constructively, and unblock delivery risks., • Collaborate with business, technology, data and integration teams to align solutions to programme objectives., • Support release planning, environment strategy and deployment governance across Salesforce and adjacent platforms. Key deliverables • Salesforce solution architectures aligned to enterprise standards and delivery constraints., • High‑level and low‑level designs covering data models, integrations, security and non‑functional requirements., • Architecture decision records (ADRs) and governance artefacts., • Input into release management, deployment strategy and environment configuration (e.g. Gearset / Azure DevOps)., • Design support through build, test, cutover and legacy decommissioning phases. Essential skills and experience • Proven experience as a Salesforce Solution Architect on complex, multi‑stream delivery programmes., • Strong understanding of Salesforce Sales Cloud, Service Cloud, data models, security, sharing and limits., • Experience designing integrations between Salesforce and downstream systems using modern integration patterns., • Strong grasp of order‑to‑cash / billing, customer lifecycle or transactional business processes., • Experience working in delivery‑embedded architecture roles, balancing governance with pace., • Ability to clearly articulate, document and defend architectural decisions with senior stakeholders. Additional desirable experience • Experience with Salesforce release management tooling (e.g. Gearset) and ALM practices., • Exposure to Azure DevOps or similar delivery toolchains., • Experience working in regulated or highly controlled enterprise environments., • Background in utilities, financial services, subscription or membership‑based organisations. Contract length - 6 months There is a requirement to be on site 2 days a week For more information please apply with a CV and outside of IR35 day expectations to

Entity: People, Culture & Communications Job Family Group: Business Support Group Job Description: This is a hybrid role that requires 3 days per week in the office, with 2 days per week from home. Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing, and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner. About the role The Global Workplace team sits within the People, Culture and Communications entity in bp. The team comprises of global Subject Matter Experts and Regional delivery teams who together work with the business to develop and deliver services and solutions complemented by our service partners. The Real Estate EMEA role will have accountability for all activity relating to the planning and execution of office and non-office real estate strategy and transactions, across all bp business units and functions, in EMEA. The role will help to support the drive for change in the way bp works, to be outstanding, for attracting talent, engaging bp colleagues and help ultimately to reduce the size of the bp property portfolio footprint. What you will deliver • Providing corporate real estate expertise across the EMEA real estate portfolio, to all business units and functions., • Supporting the management of all property acquisitions, disposals and renewals, whether purchased, sold, leased, to support a significant reduction & consolidation of the EMEA property portfolio in line with bp’s global strategy, • Supporting the management of external real estate outsourced providers and Vested supply partners, to drive bp’s real estate ambitions for the estate, • Crafting awareness that the Global Real Estate (GRE) and the Global Workplace team are seen as the unquestionable starting point of contact planning related to real estate transactions., • Ensuring transactions are set up to be successful through appropriate governance, resourcing and risk management, • Performance manage our external real estate partners, agents and brokers, suppliers, and consultants, in the day-to-day management of the portfolio including new lease requirements, renewals, sub-lettings, lease surrenders, restoration issues, credit control and other property matters., • Develop and maintain relationships with the regional workplace teams, collaborators and other bp entities (Legal, Treasury, Finance, Tax) to support bp’s portfolio ambitions. What you will need to be successful • Significant experience in a similar role inside an occupier facing organization, international real estate consulting or service provider consulting team., • Demonstrable experience in property strategy, real estate transactions, and an understanding of agile working practices, and design & construction for a major corporate entity., • Outstanding collaborator engagement skills, building sustainable networks of using high EQ, with an ability to challenge stakeholders to arrive at the best real estate decisions for bp., • Proven track record to deliver a multi-disciplinary approach to corporate real estate, providing a broad approach to property within established processes., • A minimum of a bachelor’s degree (or equivalent), master’s degree or equivalent experience preferred in one of the following fields: Estate Management, Real Estate, Finance, or related field., • Relevant professional qualification RICS (MRICS) or Fellow of RICS (FRICS). Travel Requirement Up to 25% travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Building services and standards, Building sustainability, Communication, Continuous Improvement, Contract Management, Curiosity, Customer centric thinking, Diversity, Equity, and Inclusion, Financial Analysis, Integrated Planning, Long Term Planning, Project execution planning, Real estate and location Strategy, Safety Leadership, Strategy and business case, Supplier Relationship Management, Translating strategy into plans, Waterfall Model, Workplace colleague experience Legal Disclaimer: We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please ___. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Entity: Supply, Trading & Shipping Job Family Group: Shipping Group Job Description: The Regional Optimization Lead supports the delivery of the commercial optimization agenda across the shipping fleet, working closely with the Senior Commercial Shipping Optimization Manager to turn strategy into effective execution. This senior role maintains a strong focus on live earnings and voyage efficiency, with day‑to‑day involvement in monitoring vessel behaviour, stepping in on deviations, and partnering with operations, chartering, performance, and claims teams to protect and enhance voyage economics. Acting as the link between commercial strategy and operational delivery, this role provides hands‑on support across fuel utiliziation, routing, speed handling, bunker planning, claims, and post‑voyage analysis. It strengthens transparency and rigor by using dashboards, digital tools, and standardized processes to guide decisions. Collaboration is central to success. The Commercial Lead works closely with Chartering, Operations, Performance, Claims, Bunkers, and Analytics teams to drive optimization, capture value, and ensure findings are applied fleet-wide. * Implement the commercial shipping maximization agenda in line with set priorities, converting strategy into practical voyage and fleet actions. * Maintain a strong daily earnings focus through PnL oversight, route and speed monitoring, and active participation in daily Chartering optimization huddles. * Optimize voyage execution through hands‑on involvement in fuel utilization, routing, speed management, stoppages, route compliance, and heating strategy, applying “heat‑to‑need” principles and surfacing exceptions via dashboards. * Track vessel and voyage performance benchmarks, working with the Performance Manager to identify underperforming vessels and coordinating corrective actions with internal partners. * Support bunker optimization by reviewing bunker intakes and helping refine bunker stem decisions to improve cost and efficiency outcomes. * Take ownership of vessel performance and commercial claims, including performance claims, off‑hire tracking, and voyage‑level re‑billables, coordinating with internal and external stakeholders to improve recovery. * Strengthen charter party and contract performance by reviewing Time‑Charterparties, identifying improvement opportunities, and applying redelivery guardrails to prevent over‑hire and commercial leakage. * Deliver post‑voyage analysis and insights, working with Analysts and Performance teams on monthly earnings reviews, underperformance reports, and voyage reviews, ensuring findings are embedded through closed‑loop feedback. * Lead bi‑weekly optimization huddles with chartering, claims, and operations teams. * Contribute to benchmarking and reporting, maintaining accurate shipping scorecards, tracking trends against internal targets and industry standards, and highlighting improvement opportunities. * Own and negotiate underperformance claims with vessel owners. * Partner across Performance, Chartering, Operations, Digital, Technical teams, charterers, suppliers, and vendors to support optimization, knowledge sharing, and continuous improvement across the fleet. * Recent experience in commercial shipping, voyage operations, or fleet performance with hands‑on exposure to live voyage management. * Strong practical understanding of PnL drivers, fuel consumption, routing, speed management, bunker planning, and voyage economics. * Hands‑on experience using IMOS or similar commercial voyage management systems. * Experience identifying freight losses, reducing idle time, and handling commercial claims (demurrage, off‑hire, miscellaneous). * Solid understanding of tanker charter parties and freight terms. * Experience in vessel performance assessment, including off‑hire and efficiency‑related claims. * Confident working with dashboards, voyage systems, and performance data to support real‑time decisions. * Background as a senior sea‑going mariner or recent commercial shipping experience within tanker operations. * Experience within a vessel‑owning organization or tanker pool, with exposure to commercial decision‑making, fleet performance drivers, owner–charterer dynamics, and operational frameworks that support optimization. * Experience working as a charterer for a ship owner or pool operator. * Strong influencing and stakeholder management skills across technical, digital, commercial, and operational teams, as well as external partners and vendors. * Understanding of compliance requirements, risk management practices, and governance frameworks relevant to commercial shipping operations. * Commercial mentality with experience in cost recovery, claims management, contract optimization, and delivering measurable financial outcomes. * Familiarity with vessel performance technologies, fuel‑efficiency solutions, and digital platforms relevant to shipping optimization. At bp, we support our people to grow in a diverse and dynamic environment. We value the strength that comes from different perspectives and experiences. Our benefits are designed to help your work fit your life, including flexible working options, generous parental leave, and excellent retirement benefits. We are committed to providing reasonable accommodations for individuals with disabilities throughout the application and employment process! Travel Requirement Up to 10% travel should be expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Analytical Thinking, Analytical Thinking, Ancillary cost management, Bunker buyer, Chartering, Coaching, Commercial Acumen, Communication, Customer service delivery excellence, Demurrage, Developing and implementing strategy, Listening, Marine assurance, Marine Operations, Marine systems and processes, Marine technical, Market Knowledge, Mentoring, Negotiating value, Operational Excellence, Partner relationship management, Problem Solving, Sentiment and Trends, Shipping/transport, Trading and scheduling operations {+ 4 more} Legal Disclaimer: We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please ___. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Google Workspace Support Specialist (Contract - Outside IR35) Location: Onsite - London Contract Length: 4-6 weeks Start Date: 25th May 2026 Day Rate: £150-£250 per day (Outside IR35) About the Role We are seeking an experienced and approachable Google Workspace Expert to support employees following a major internal Google transformation project. This is a hands-on contract role focused on real-time user support, floor walking, troubleshooting, training reinforcement, and driving user adoption across the full Google Workspace suite. You will act as the go-to person for all Google-related queries, helping employees transition smoothly to new ways of working and ensuring a positive end-user experience. Key Responsibilities • Provide onsite “floor walking” support to employees following the Google transformation rollout, • Deliver real-time troubleshooting and user assistance across the full Google Workspace suite including:, • Gmail/Google Sheet/Google Docs/Google Slides/Google Drive/Google Meet/Google Calendar/Google Chat, • Support users with day-to-day operational queries, technical issues, and best practices, • Assist with adoption and change management activities, • Guide users on collaboration features, file sharing, permissions, and productivity tools, • Troubleshoot account, syncing, access, and application-related issues, • Escalate complex technical problems to relevant IT teams where required, • Create quick reference guides and support documentation where needed, • Build strong relationships with users and provide a high level of customer service, • Gather common issues and feedback to support continuous improvement Skills & Experience Required • Strong hands-on experience with Google Workspace / G Suite, • Previous experience supporting users during digital transformation or migration projects, • Excellent knowledge of Gmail, Sheets, Docs, Drive, Meet, and Calendar, • Proven experience in floor walking, desk-side support, or IT support environments, • Strong communication and interpersonal skills, • Ability to explain technical concepts to non-technical users, • Calm and professional approach in fast-paced environments, • Strong problem-solving and troubleshooting abilities, • Experience working in enterprise or corporate environments preferred Desirable • Google Workspace certifications, • Experience supporting migration projects from Microsoft 365 to Google Workspace, • ITIL or service desk experience, • Change management or training support experience What Success Looks Like • High user satisfaction and adoption across Google Workspace tools, • Fast and effective issue resolution, • Increased employee confidence using Google tools, • Smooth post-transformation support experience How to Apply Please apply with your updated CV and a brief summary of your Google Workspace support experience, including any transformation or migration projects you have supported.

Salesforce Technical Architect (Hands-On) Location: London (2 days onsite) Contract: 6 months (Inside IR35) The Role This is a hands-on Technical Architect position within a large-scale enterprise transformation programme in a highly competitive, customer-focused industry. You will be actively involved in both architecture and development, designing and building scalable, secure Salesforce solutions across critical business systems. You will work with cutting-edge Salesforce technologies across Sales, Service, Experience, and Automotive Cloud, playing a key role in shaping technical direction while remaining close to the code. This role offers real impact across integrations, platform performance, and long-term architecture. Your Responsibilities • Lead end-to-end design and hands-on development of Salesforce solutions, • Act as the bridge between business requirements and technical delivery, • Remain actively involved in coding (Apex, LWC, Lightning) on a day-to-day basis, • Define and enforce development and architecture best practices, • Design and implement complex integrations (REST/SOAP APIs, third-party systems), • Own data modelling, data quality, and migration activities, • Drive CI/CD processes using Salesforce DX, Jenkins, and related tools, • Deliver and support multiple Experience Cloud implementations, • Implement secure and scalable access models (roles, profiles, sharing rules), • Troubleshoot and resolve complex technical issues across the platform Your Profile • Proven experience as a hands-on Salesforce Technical Architect (not purely governance/oversight), • Strong track record of coding in Apex, LWC, and Lightning frameworks, • Extensive experience across Sales, Service, Experience, and Automotive Cloud, • Delivered multiple Experience Cloud projects (5+ implementations), • Strong expertise in integrations, APIs, and asynchronous processing, • Solid understanding of data modelling and relational database design, • Experience with CI/CD and DevOps tooling (Salesforce DX, Jenkins), • Strong knowledge of Salesforce configuration, customization, and security, • Comfortable leading teams while staying technically involved, • Excellent debugging and problem-solving capabilities

Role: \t\t\t Commercial Assistant Start date: \t\t July 2026 Hours: \t\t 40 hrs per week - full time Contract Type: \tPermanent Salary: \t\t Up to £37k depending on experience Location: Wake The Tiger, London (Westfield, Shepherds Bush) Reporting to: Head of Commercial Vision & Values INSPIRE - We inspire positive change through awe and amazement. DISRUPT - We disrupt by taking risks and challenging convention. BELIEVE - We believe action today can change the world tomorrow. Who We Are Wake The Tiger is a radical creative company born in the South West and the visionary force behind the world’s first Amazement Park®. We fuse immersive art, storytelling, and purpose to create unforgettable experiences that disrupt the norm and ignite transformation. Following the success of our Bristol site, we’re expanding to London in 2026 with an all-new immersive world designed to spark imagination and challenge perception on a whole new scale. Our mission is simple: We create immersive experiences for everyone, where art, storytelling and purpose collide - to inspire change today that transforms the world tomorrow. Our vision is to: INSPIRE. DISRUPT. BELIEVE. For a better world. The Role Wake The Tiger is looking for a proactive and commercially minded Commercial Assistant to join our growing in-house commercial team. Reporting into the Head of Commercial, you’ll help support revenue growth, enhance guest experience, and drive performance for our new London site (opening late 2026) across retail/merchandise and F & B. This is a varied, hands-on role that spans sales support, partnerships coordination, sales analysis, stock management and purchasing, reporting and commercial administration. You’ll play an important part in helping the commercial team maximise opportunities, strengthen relationships, and ensure day-to-day commercial activity runs smoothly and effectively. You Will be Responsible For • Supporting the planning, delivery, and reporting of commercial revenue across multiple revenue streams., • Holding stock management, ordering and sales analysis., • Coordinating timelines, assets, payments and deliverables between internal teams and external partners/suppliers., • Maintaining accurate inventory ordering., • Preparing financial reports on sales performance, revenue trends, and promotional outcomes., • Supporting new product development, attending trade fairs, working with external partners to establish new product ranges., • Helping identify new business opportunities, partnerships, and growth channels., • Assisting with commercial presentations, proposals, and product development decks., • Working closely with marketing, operations, and guest experience teams to ensure joined-up delivery of commercial objectives., • Supporting on-site activations, events, and networking opportunities when required., • Monitoring competitor activity and market trends to identify opportunities., • Ensuring high standards of customer service and brand representation across all commercial touchpoints. You’ll Bring the Following to Our Team • Excellent written and verbal communication skills, with confidence engaging internal teams, partners and suppliers., • Interest in immersive, narrative merchandise, food and beverage and retail., • Strong organisational skills, with the ability to manage multiple priorities and deadlines., • Commercial awareness and an interest in revenue growth, partnerships, and business performance., • Understanding of contract terms, accounting systems, invoice processing and sales/stock forecasting., • Strong administrative skills using spreadsheets, reporting tools, and CRM systems., • A proactive, solutions-focused mindset with the ability to take initiative., • Strong attention to detail and the ability to work accurately in a fast-paced environment., • Curiosity about market trends, customer behaviour, and new growth opportunities., • Alignment with our values of Inspire, Disrupt and Believe. Diversity & Inclusion At Wake the Tiger, we prioritise inclusive and fair recruitment practices. We value diversity in all its forms and welcome candidates regardless of gender, race, ethnicity, sexual orientation, disability status, age, or religion. We are committed to creating an inclusive workplace where everyone feels valued and respected, so please let us know if you require any reasonable adjustments during the recruitment process. GDPR Please read our Privacy Notice describing how we may process, disclose and store your personal data if you apply for a role.

Role : Associate Sales Director Technology : Sales and Client Relationship Management - Retail, Consumer Goods domain Location : London, UK Compensation : Competitive (including bonus) What will you do? • As an Associate Sales Director you are an expert at contributing to different phases of the Sales lifecycle and will be intensely involved in Client Relationship Management and business development., • Build sales plan, pursuit strategy , business pipeline and ensure in converting the pipeline with leadership to ensure target achievement, • Client relationship management – managing relationships with key client personnel and CXOs and CXO -1, within client organization and ability to understand the organizational culture of the client, • Selling concepts to the client and influencing the client to award business based on capability and track record in similar situations, • Conduct research as well as competitor analysis to define strategies that can help enable favorable outcomes, • Expert knowledge of MSA / Other contract process & standards and understand the nuances of MSAs and interdependencies to other business aspects, • Conduct client presentations, workshops, and drive pricing ( gain share models , alternate models for new sourcing ), • Provide necessary input for building alliances with relevant product / service vendors Qualifications: • Track-record of successfully farming business solutions and client management in Retail, Consumer Goods, Logistics domain., • Strong Business Development / Relationship management / Account management is required. (Ideal experience : 8-15 years), • Strong Account Management experience where you have grown existing accounts., • Track record of interacting and building relationship with C / C-1 level client contacts., • Reasonable understanding of Global Delivery Model and IT service industry., • Experience managing large multi-location consulting engagement teams’ desirable., • Hands-on experience with proposal creation and leading proposal presentations., • Strong leadership, interpersonal, communication and presentation skills., • Wide variety of IT and business consulting engagement experience. Why Infosys Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer. By applying via Easy Apply option you confirm you have read, and you accept Infosys Data Privacy notice for the country of the job posting. Please see the relevant Data Privacy Notice under the link: .

Microsoft Dynamics 365 Account Manager London (Hybrid – 2 days onsite) £70,000 - £90,000 per annum About the Company You’ll be joining a global technology and consulting organisation at the forefront of digital transformation, cloud, and enterprise platforms. The business partners with some of the world’s leading enterprises to deliver large-scale transformation programmes across data, cloud, and Microsoft ecosystems. With strong investment in its Microsoft practice, this is a key hire within a growing team where licensing plays a critical role in shaping commercial outcomes and supporting major enterprise deals. You’ll be part of a collaborative environment working alongside sales, presales, delivery, and finance teams, with real exposure to high-value, complex client engagements. Role Summary We’re looking for a Microsoft Dynamics 365 (D365) Sales Lead with 3–5 years of experience to manage, optimise, and advise on licensing across internal teams and client engagements. This role is central to ensuring cost optimisation, compliance, and commercial accuracy, particularly across sales pursuits, renewals, and ongoing delivery. Key Responsibilities D365 Licensing Strategy & Advisory • Advise on licence selection across Finance & Operations, Sales, Customer Service, Field Service, Power Platform, and add-ons, • Assess requirements and recommend licensing aligned to Microsoft rules and best practices, • Act as licensing SME across Sales, Presales, and Delivery, • Support RFPs, bids, SOWs, and commercial reviews, • Identify opportunities to optimise licensing costs while maintaining compliance, • Support Microsoft promotions and incentive programmes, • Ensure compliance with Microsoft licensing agreements and CSP requirements, • Maintain accurate records of licences, usage, and assignments, • Act as liaison with Microsoft and CSP partners, • Maintain Microsoft licensing knowledge and certifications, • Educate internal teams on best practices and common pitfalls Skills & Experience Essential: • 3–5 years’ experience in Microsoft (D365 focused), • Strong understanding of D365 licensing models (F&O, CE, Power Platform), • Experience with CSP / Direct CSP models and Microsoft Admin Portals, • Strong analytical and commercial awareness, • Microsoft certifications (Dynamics 365 / Licensing), • Experience in enterprise or multi-client environments, • Exposure to presales or deal qualification This is a great opportunity to step into a role where you’ll directly influence how enterprise deals are structured, priced, and delivered, while building deep expertise in one of the most in-demand areas of the Microsoft ecosystem. If this sounds like the next step in your career, apply today!

As an Assistant Store Manager at Aldi, you’ll need lots of energy, have great leadership skills and a passion for success (just like us). With experience of managing a team in a target-driven environment, you’re able to take control, supporting the team to deliver consistent store standards whilst tightly controlling costs. You will be responsible for achieving the highest sales possible, whilst ensuring an efficient and co-operative working environment. Our Assistant Store Managers are passionate about doing well, driving high performing teams to deliver excellent customer service. Key Responsibilities: • All aspects of employee management, development, and people performance, • Strong operational mind-set with the ability to make short and long term business decisions, • Providing excellent customer service and maintaining consistent high standards, • Strong leadership skills and due diligence, • Passion for success and ability to motivate employees, • Minimising costs and optimising productivity, • Management of company property, cost control and sales figures, • Regular communication with the Area Manager to ensure best practice in sales development, stock control and financial management of the store What you'll get in return: • £38,525 rising to £45,420* after 4 years., • Flexible 32/36/40-hour contracts are on offer which can be worked across 4 days or 40/45-hour contracts which are worked across 5 days (both including weekends). Your salary will be pro-rata, • 4 weeks annual leave plus bank holidays (rising to 5 weeks after 2 years), • Full training provided for your first 3 months with us, continued support throughout your career with Aldi, • Company sick pay scheme, • Pension, • Company maternity, paternity and adoption leave after 2 years, • Long service rewards, • All employees have access to a 24/7 online wellness portal offering information and guidance on (Physical, Mental, Nutritional, Financial and Social), as well as other wellbeing related benefits, • Access to MyBenefits, where you can find a wide range of benefits, including our bike to work scheme, shopping and cinema discounts, health cash plan, a FREE will, travel and discounted gym memberships, as well as a host of benefits to support your financial and wellbeing needs Aldi is an equal opportunities employer. We’re committed to maintaining a diverse and inclusive workforce and are dedicated to promoting a culture of inclusion, providing an environment in which collaboration, respect and fairness are essential. We value diversity and are dedicated to treating all of our colleagues and prospective colleagues fairly and with respect. *Please note, the salary displayed is based on a 45 hours per week contract. However, we also offer 32, 36, and 40 contracts and in these instances the salary offered would be pro-rated.

The FM team is a small team of 8 encompassing a wide range of services across the business, including but not limited to, FOH, helpdesk, maintenance, cleaning, archiving, contract management, accreditations, H&S advisory, sustainability, space planning, moves/changes and fit outs. A busy team who are integral to creating environments that not only support, but enhance, the well-being of employees. This is a busy department with emphasis placed on being responsive, maintaining high standards and managing expectations. The team works hard, maintaining a positive attitude, working together with everyone contributing towards a shared goal. Main Responsibilities A proactive role, which requires someone who is totally customer service driven and committed to providing a seamless front of house experience whilst supporting the FM team in service delivery to the business. Possesses excellent communication skills both orally and written, with the ability to communicate effectively at all levels and remain calm under pressure. • Working in alignment with FOH colleagues to provide a warm courteous welcome to all visitors., • Understand and anticipate client needs, ensuring that expectations are met, and where possible, exceeded., • Manage all incoming telephone calls/enquiries and redirect them to the appropriate business group., • Main point of contact for ground floor reception ensuring the booking/visitor management process is adhered to at all times., • Continual awareness of all onsite events, to ensure visitor experience is personalised and optimised., • Responsible for liaising with business groups ensuring all meeting requirements are captured including room layout, AV, and hospitality. Ensure booking details are communicated to associated service lines including Hospitality, Facilities, and ICT., • Liaise with hospitality providers to ensure catering and event details are updated and changes are communicated promptly., • Assist in the setting up and smooth running of business meetings and assist, where required, with events and functions., • Work with hospitality to collate monthly service reports outlining meeting room usage and associated recharges., • Uphold security protocol at all times, including but not limited to, logging and retrieving security passes, escalating security breaches, and providing immediate assistance in the event of an emergency., • Arranging taxis and couriers, coordinating deliveries, and collections., • Fire Marshall & First Aider responsibilities providing clear direction and support in the event of an emergency., • Support the remaining facilities team providing administrative support as per business requirement daily. About you • Experience in a busy corporate Front of House role., • Experience in a professional services environment., • Ability to demonstrate agility in a fast-paced environment., • Excellent organisational and time management skills to handle the multi-faceted nature of the role., • Proactive with an ability to solve problems quickly and effectively., • Excellent communications skills, proactive approach to work and be able to deal with people at all levels, with tact and diplomacy., • Ability to multitask with impeccable attention to detail., • Reliable and flexible team player.

Live Services Support Engineer – Identity & Access Management (IdAM) Cheltenham or London – 5 days per week on-site Contract – Inside IR35 Security Clearance Enhanced Developed Vetting (eDV) – UK Nationals only Role Overview The Identity and Access Management (IdAM) function provides critical identity, authentication, and access technologies across a diverse and highly secure environment. The Live Services Support Engineer will play a key role in the day-to-day operation, stability, and continuous improvement of IdAM services. Working within the Live Services team, at the heart of the Enabling Infrastructure Capability group (OneIT), the post holder will support business-critical systems, respond to incidents and service requests, and ensure services meet agreed Service Level Agreements (SLAs). The role also includes onboarding new project deliveries into live support and driving service improvements through automation and best practice. This is a highly visible role within a complex environment, requiring strong technical capability, excellent communication skills, and the ability to work under pressure. Key Responsibilities Live Service Operations & Support • Provide 2nd/3rd line support for IdAM services via a formal ticketing system., • Perform daily health checks to ensure availability, performance, and security of services., • Diagnose, troubleshoot, and resolve incidents in line with prioritised SLAs., • Respond to customer enquiries in a professional and timely manner. Proactive Service Management • Carry out patching, upgrades, and preventative maintenance across IdAM platforms., • Identify recurring issues and implement long-term fixes to improve service resilience., • Support automation initiatives to reduce manual effort and improve customer experience. Systems Integration & Project Support • Assist with the deployment and integration of IdAM components within a complex, business-critical environment., • Work closely with Projects to transition new solutions into formal live support., • Collaborate with Capability Centres, technical Subject Matter Experts, and other support teams. Documentation & Knowledge Management • Produce and maintain technical design documents, support guides, and operational procedures., • Ensure documentation is current, accurate, and suitable for operational handover and audit. Core Skills & Competencies • Ability to work effectively both independently and as part of a team., • Strong time management and prioritisation skills in a pressurised environment., • Clear and confident communication skills, both technical and non-technical., • A proactive mindset with a focus on continuous improvement and service quality. Essential Technical Skills Candidates must have at least 4 of the following, with a strong willingness to learn the others: • Windows Server 2012 R2 / 2016 / 2019, • (configuration, deployment, administration, and troubleshooting), • Active Directory Domain Services (including Group Policy management), • Active Directory Lightweight Directory Services (AD LDS), • Active Directory Certificate Services (AD CS), • Active Directory Federation Services (AD FS), • Microsoft Identity Manager (MIM) 2016, • Public Key Infrastructure (PKI) concepts and implementation, • Multi-Factor Authentication (MFA) principles, • Hardware Security Modules (HSMs) – preferably Thales Security & Clearance Information (Important) • This role requires Enhanced Developed Vetting (eDV)., • Candidates must be:, • British nationals only, • No dual nationality Clearance Process: • The eDV process typically takes 10–12 months once the role is offered., • During the clearance period, candidates are free to work on other contracts or roles., • This can be pitched as providing long-term contract pipeline and job security once cleared.

Procurement Manager Permanent Based in Solihull or London (3 days in office / 2 days at home) We are looking for a Procurement Manager to join our friendly and dynamic team here at Waterstones in either our Piccadilly, London or Solihull office. This is a new role where you will be responsible for ensuring Waterstones acquires necessary goods and services efficiently, cost-effectively, and with high quality, while managing supplier relationships and mitigating risks. This is a diverse role where you will be able to strategise and negotiate with suppliers and vendors, and ensure purchases of products, equipment, and services across the company align with the company's strategic objectives. This role will also require you to embed a strong, compliant and effective procurement to pay process embedded across the company and roll out a PO process. What you will be doing • Conduct research to source the best products and suppliers in terms of best value, delivery schedules, and quality, • Run tenders, evaluate bids, and make recommendations based on commercial and technical factors, • Negotiate and agree contracts, monitoring the quality of service provided, • Develop and maintain excellent relationships with teams who procure services or goods across the business. Help them understand how you can help them in their role and the importance of good procurement governance, • Build and maintain good relationships with new and existing suppliers, • Liaise between suppliers, manufacturers and relevant internal teams, • Forecast levels of demand for services and products, • Develop and implement a procurement to pay strategy ensuring strong compliance., • Work with other relevant stakeholders to roll out a PO process across the company, • Develop strategies to ensure cost savings and supplier performance targets are met or exceeded, • Ensure the security and sustainability of sources of essential products and services, • Forecast price trends and their impact on future activities, • Analyse data and produce reports and statistics on spending and saving, • Undertake value for money reviews of existing contracts and arrangements, • Ensure suppliers are aware of business objectives, • Keep up to date with trends and innovations, regulation, and new technology that can impact the business What we need from you • Experience in procurement, purchasing, or supply chain management, ideally within retail or ecommerce background., • Proven track record of managing procurement activities, including strategic sourcing, contract negotiations, and supplier relationship management., • Experience with or comfortable working in a stand-alone procurement role., • Experience in running tenders, evaluating bids, and making recommendations., • Ability to manage multiple projects simultaneously, ensuring timely and cost-effective delivery., • Experience in monitoring and managing the quality of service provided by suppliers., • Experience in developing and implementing procurement compliance., • Ability to forecast levels of demand for services and products., • Experience in undertaking value for money reviews of existing contracts., • Ability to analyse data and produce reports and statistics on spending and saving., • Experience and proven ability in developing strong internal relationships., • Strong knowledge of Microsoft Office Suite (Excel, Word, PowerPoint), • Knowledge of procurement regulations and compliance requirements. Person Profile • Excellent attention to detail in contract management, supplier evaluations, and analysis, • Excellent verbal and written communication skills for interacting with suppliers, internal teams, and stakeholders., • Strong analytical skills to assess market trends, supplier performance, and procurement data., • Confident in making decisions and leading on all procurement activities, working as a stand-alone procurement expert to the business., • Highly organised., • Approachable and ability to build excellent relationships both internally and externally. Why work for Waterstones At Waterstones, everything we do is about our customers, and we work hard to provide them with the best possible shopping experience, one that will make them want to visit time and time again. We strive to consistently deliver fantastic customer service, whether recommending a book or a gift, keeping our shops beautifully stocked, helping out in our lovely Café W’s, or keeping the wheels turning efficiently behind the scenes. Working with us, you will get to use your expertise and enthusiasm to bring to our customers the irreplaceable pleasures of a good bookshop (including a virtual one). In return, you will be working in a role that can make a real difference to Waterstones, work in a friendly and dynamic team and get to benefit from our excellent discount in shops and waterstones.com. If you have the relevant essential experience and you are interested, we would love to hear from you. Waterstones is committed to encouraging equity, diversity and inclusion in the workplace, and is dedicated toward eliminating unlawful discrimination. Our aim is to be truly representative of all sections of society and our customers, and for each employee to feel fully respected and to be able to give their best. Diversity Statement At Waterstones, we are committed to creating a workplace that is fair and inclusive to people from all backgrounds, perspectives and experiences, and we strive to promote an inclusive work culture. We are working hard to ensure our recruitment processes are free from bias, and our aim is to be truly representative of all sections of society and our customers, and for each employee to feel fully respected and able to give their best. Reasonable Adjustments We understand that some disabled applicants may, due to the nature of their disability, find some parts of the recruitment process challenging. If you need any reasonable adjustments during any part of the interview process, please make these known either to your interviewer or the person you liaise with when setting up your interview.