Customer service manager jobs in Earley - Page 2Create job alerts

As the Technical Account Manager, you will bring your technical know-how, MDR/SOC, and act as the first point of call for customer service improvements * Assist with the onboarding and building an understanding of customer business risks * Work with the onboarding consultants to build Threat Mod

A major commercial vehicle manufacturer is looking for a driven depot manager to manage a fast paced and demanding commercial vehicle depot which includes a technicians] workshop, service, admin, finance and parts departments. Must possess depot or branch manager experience within the commercial vehicle sector or similar sector. ROLE: Depot Manager - Commercial VehiclesLOCATION: ReadingBASIC SALARY: £60kBENEFITS: Annual bonus, company car, pension, life insurance, 25 days holiday. ROLE: The position is for a Depot Manager, responsible for developing and maintaining the aftersales service provided to the customer in the depot. The depot is successful, but is fast paced and full on. Looking for someone who can handle the pressure and also drive forward profitability. Essential Duties and Job Responsibilities Maximise the profitability of both parts and service departments, including continual improvements in utilisation of staff and efficiency of organisation Budgeting Maintain compliance in all areas of Health and Safety in the workplace Selection and recruitment of staff in all departments (In conjunction with GM) Contribute to the development of all operating and administrative systems to ensure that quality, efficient and timely work is carried out Remain up to d...

HGV Class 2 Multidrop Driver Johnsons Hotel Linen Reading, Berkshire, RG2 0EE Permanent Published: 2 months ago £42,870.62 per annum HGV Class 2 Multidrop Driver Am I a good fit for this job? See if you meet all the requirements before you apply. HGV Driver - Reading, RG2 0EE Salary: £42,870.62 Job Type: Permanent, Full time Benefits include: SAYE scheme, Company pension, Free Life Assurance EAP, 24/7 GP Helpline, Health4all Scheme, Discounted gym membership Wedding civil partnership leave Extra mile awards, Long service awards Baby boxes Thorough onboarding training and induction programme Deliver the appropriate training to enable you to do your job to the very best of your ability Apprenticeship programs LGV, Textile Care Operative, Team Leading, Management and Customer Service Free onsite parking at most sites Johnsons Hotel Linen is a Disability Confident Employer Johnsons Hotel Linen is a leading laundry and linen hire company, part of the Johnson Service Group. We are seeking a talented individual to join us as HGV Driver to strengthen our Transport team. Job Functions : Customer Service, Deliveries & Loading Do you enjoy driving HGV? Are you passionate about providing amazing customer service? Would you love to be part of a major Hotel Linen provider? Would you like to be the face of Johnsons? Do you hold valid Category C licence, Valid CPC card and Tacho card? We are seeking Class II HGV drivers to strengthen our team and assist with the distribution of our linen from our Reading laundry facility. Responsibilities of the role include : Delivery and collection of clean and soiled linen Unloading of the company vehicle on your return to the depot at the end of your days' delivery round Collection of soiled linen lists and handing them into the service office, as required Recording of any delivery times/windows and securing signatures on delivery notes Day-to-day liaison with customers and the office Regular communication with the Transport Manager Uniform and PPE provided. The position covers a variety of shift patterns and the successful candidate will require a digital tacho card and a class C driving license and be fully CPC qualified. Ideally we are looking for drivers with experience of working in a customer facing, multi-drop role. You must be prepared to be flexible in your approach to working hours including weekends. Start times will vary between 3am and 12pm depending on business needs. Johnsons Hotel Linen offers a competitive salary and long term career prospects with scope for further career development in a successful, fast growing business. TPBN1_UKTJ

Job Type: Full time We have an exciting opportunity for a Commercial Manager to join our team within Vistry Merseyside & Cheshire West at our office in Warrington. As our Commercial Manager, you will feed into strategy and implement policy, enabling project teams to deliver through effective management and leadership of assigned teams. We value in-person collaboration and team culture, but we’re also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. • Competitive basic salary and annual bonus, • Company car, car allowance or travel allowance, • Salary sacrifice car scheme available to all employees, • Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service, • 2 Volunteering days per annum, • Private medical insurance, with employee paid cover, • Enhanced maternity, paternity and adoption leave, • Competitive pension scheme through salary sacrifice, • Life assurance at 4 x your annual salary, • Share save and share incentive schemes, • Employee rewards portal with many more benefits…, • Behave in line with our company values – Integrity, Caring and Quality, • Broad range of construction experience including main contract and mixed tenure private/affordable apartment developments, • Experience in various forms of contract., • Experience in dispute resolution and contract administration., • A full successful track record in leading financial management and cost control on projects, • Experience in managing and leading successful teams., • Experience in complex construction projects., • Strong and Consistent Performance, • Respect for our People and Customers, • Teamwork, • Integrity and Commitment, • Effective Leadership, • Relevant experience managing and mentoring managers, • Preferred MCIOB or MRICS qualifications., • Responsible for implementing robust and ethical procurement practices across the team, • In accordance with agreed authorisation levels, comment, review and sign-off subcontractor recommendations with Commercial & Construction Directors., • Review and comment on subcontractor Articles of Agreement, • Communicate external influences across the team and implement strategy., • Responsible for implementing supply chain risk management, • Responsible for providing advice to team on resolving contractual disputes and legal matters in a timely manner, • Responsible for implementing ethical subcontract administration practice and driving continuous quality and efficiency improvement, • Review and comment on project cost reports with team and present to Commercial Director at monthly cost report meetings, • Implement company-wide strategic decisions., • Responsible for ensuring high standards of cash flow forecasting, • Review and comment on project cash flows with team and present to Commercial Director at cash flow meetings., • Responsible for providing supporting information in order to facilitate build contracts., • Responsible for ensuring Joint Venture partners are informed of project progress., • Responsible for maintaining positive and successful client relationships., • Ensuring that all funding conditions precedent are fulfilled., • Attend pre-construction to operations project handover meetings, • Provide continuous feedback to pre-construction of current market rates to inform land bids, • Create an environment to drive engagement and high performance, • Manage all people processes - absences, performance, discipline, holidays., • Manage the performance of team, 121s, appraisals and under performance. Join us in making Vistry. #LI-KM1

Job Type: Full time We have an exciting opportunity for a Development Manager to join our team within Vistry, at our office/site. As our Development Manager, you will Responsible for the pre-construction phases of development projects; overseeing all legal, design and planning issues and coordinating with estimating, mobilisation, and construction teams. General - To support the Regional Development Director and senior members of the Development team in the efficient running of the Development function. To ensure that allocated Company developments are processed and controlled with appropriate detail and due diligence instilled to add or protect value at all points of the development in order to satisfy financial performance criteria, project budgets and programme requirements. Financials – To support the Regional Development Director and senior members of the Development team to manage and ensure overall financial viability of development is maintained and controlled at all times including liaison with the Finance department to structure emerging business plans and 5 year forecasts. Legal - To support the Regional Development Director and senior members of the Development team to manage and oversee the legal requirements are met for a development in their responsibility Planning - To support the Regional Development Director and senior members of the Development team to secured pre-start on site activities including ensuring following planning conditions are discharged either directly or via liaison with the Technical team. (Region dependent) Internal Governance - To support the Regional Development Director and senior members of the Development team to secure internal governance approval and ensure that all other necessary permissions have been applied for and secured so that delays in developments do not occur. The Development Manager will be expected to coordinate the skills and resources of each function within the organisation together with appointing and managing external consultants to ensure that each development is optimized through efficient management. We value in-person collaboration and team culture, but we’re also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. • Competitive basic salary and annual bonus, • Company car, car allowance or travel allowance, • Salary sacrifice car scheme available to all employees, • Up to 39 days annual leave plus bank holidays, • 2 Volunteering days per annum, • Private medical insurance, with employee paid cover, • Enhanced maternity, paternity and adoption leave, • Competitive pension scheme through salary sacrifice, • Life assurance at 4 x your annual salary, • Share save and share incentive schemes, • Christmas company shutdown, • Employee rewards portal with many more benefits…, • Behave in line with our company values – Integrity, Caring and Quality, • As a minimum, educated to A level standard or equivalent, or ability to demonstrate relevant experience in a similar position., • Proficient in MS Office programmes; particularly Excel, Word, and Outlook, • Experience in a development role within the Construction, Property Development or Housing Industry, • Proven ability to manage multiple projects and lead the development process., • Good geographic knowledge of the area, • Organised and methodical, with good attention to detail, • Highly numerate with the ability to undertake feasibility appraisals, • Highly literate and able to understand and interpret complex legal documentation, • Strong time management skills with an ability to prioritise, • Able to work under own initiative, having good decision making skills and a keen sense of responsibility, • Professional manner, • Able to work as part of a team as well as autonomously, • Ability to communicate well with individuals at all levels, • Able to travel on a regular basis throughout the area, with access to a vehicle on a daily basis, • A desire to continue with further education, • Experience of all stages of development including legal, design, planning related activities, and health and safety, • Assist the Land / New Business department during the pre-development programme and in certain instances to lead on land acquisition or renegotiation of terms on existing projects. Give advice to ensure all development issues are addressed in outline at the outset prior to conclusion of the purchase process and where appropriate coordination with the Technical team., • Ensuring the active involvement of the Development Team to facilitate early Handover of prospective Development sites from the Land / New Business Team to the full Project Team, • Settlement of the Construction Budget and programme, monitoring all Developments through a thorough review of development co-ordination checklists on a regular basis. Set realistic programmes to determine construction starts, sales opening and selling periods., • Management of the relevant Development Budgets and programme information in line with the Development Appraisal system at all times., • Liaison with the Legal department / appointed Solicitor / Technical department as required to ensure all relevant documentation is available at the requisite time including:, • Conveyance Plans, • Section 38 / 104 Agreements, • Open Space Agreements, • Service Wayleaves / Easements, • Freehold Transfer Contracts, • Carry out duties in compliance with the Company’s ISO9001 accreditation., • Support the Group Environmental Policy., • Prepare and submit a Post Investment Review and Ensure Project Close out Reports are completed and concluded, where appropriate via the Technical Team., • Drive the progress of each project by active management and mitigate against slippage, to ensure the Development Programme is delivered to set timescales., • Carry out Land Appraisals using Group software and ensure accurate ongoing monitoring and updating for budgeting purposes., • Prepare reports and risk registers to gain internal approvals and ensure audit compliance., • Appoint Solicitors via the framework. Work with land agents and appointed legal advisors to negotiate and agree land contracts, ensuring any development related matters are fully resolved prior to entering contracts., • Work with clients and their agents to negotiate and agree the form of building contract (Development Agreement or JCT) in conjunction with the Legal Director and other internal stakeholders as appropriate., • Appoint and manage consultant teams e.g. architects, engineers, to produce scheme specific information and ensure the timely submission of schemes to the appropriate planning authority and statutory bodies in line with agreed timescales., • Procure suitable supporting information e.g. surveys, reports, assessments etc. required to support the planning process and enable sufficient pre delivery planning/design., • Maintain excellent communication with the project team and internal stakeholders to ensure relevant information is correctly shared and circulated, and all actions are progressed in a timely manner., • Identify and mitigate against risk and work with colleagues, partners, and stakeholders to manage risk prestart on site., • When required, organise and lead/ attend client meetings acting in a professional manner to positively represent the company at all times., • Follow the internal development process, ensuring all systems are maintained with accurate information at all times., • Resolve problems in collaboration with the project teams and colleagues and share learning to champion continuous improvement and ensure successful delivery of schemes., • Promote and represent the company when appropriate in order to maximise development opportunities and the reputation of the company., • When required, assess new business opportunities, undertake feasibility work, and prepare ‘offer documentation’ as required., • Network with new and existing clients to identify opportunities to expand the business. Join us in making Vistry. #LI-AD1

Job Type: Full time We have an exciting opportunity for a Estimator to join our team within Vistry Northern Home Counties, at our Milton Keynes office. As our Estimator, you will work as part of the wider Commercial team and be responsible for preparing whole development budgets, estimates and cashflows from pre-land purchase to final budget estimate, prior to the handover to the Quantity Surveying and Buying teams. You must be capable of working on their own initiative and closely with the land team and will be responsible for maintaining a competitive cost database. We value in-person collaboration and team culture, but we’re also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let’s cut to the chase, what’s in it for you… • Competitive basic salary and annual bonus, • Company car, car allowance or travel allowance, • Salary sacrifice car scheme available to all employees, • Up to 39 days annual leave plus bank holidays, • 2 Volunteering days per annum, • Private medical insurance, with employee paid cover, • Enhanced maternity, paternity and adoption leave, • Competitive pension scheme through salary sacrifice, • Life assurance at 4 x your annual salary, • Share save and share incentive schemes, • Christmas company shutdown, • Employee rewards portal with many more benefits…, • Behave in line with our company values – Integrity, Caring and Quality, • Have or be working towards a minimum of an HNC in Building or equivalent, • Internal BOQ production., • House Building experience, or have gained experience within the Construction Industry., • Be computer literate., • Establishing and maintaining effective working relationships., • Strong commitment to achieving deadlines., • Able to work efficiently, on own initiative, prioritising as necessary., • A full driving licence, • Positive attitude towards teamwork., • Strong commitment to achieving deadlines., • Delegate work activities where required., • Maintaining confidentiality of work related information and materials., • Roads and sewers and infrastructure, • S106, • Having house building / residential experience., • Working knowledge of ConQuest Estimating software., • Working knowledge of Bluebeam measurement software., • In advance of a land purchase, you will prepare construction land budgets for the Land Manager to evaluate the site, assisting the Land Manager/Sales Team to determine the best house mix for the site, • Evaluate risks and cost of construction abnormals in formulating the budget, discussing and reviewing specifications in association with the relevant departments prior to the land bid, • Update construction budgets on a regular basis and prepare a schedule of standard house type prices for land feasibility purposes, • Liaise with Architects/Design Engineers on matters of preliminary Design and Engineering solutions, • Post the purchase of land, you will propose improved economical design and engineering solutions for the team to consider, including new building methods and products, • Assist the Associate Director in reviewing new product specification suitable for development, preparing comments on preliminary layouts prior to the formal issue of DCO, • Liaise with the Development department regarding best solutions for house type designs and internal layouts, preparing Planning Packs which ensure the feasibility reflects all changes and financial implications, • Ahead of start on site, you will prepare budget packs, liaising with all departments to ensure all latest material, preliminaries, subcontracts, sales and development costs are included in the financial review, • You will be responsible for providing budgetary framework to assist the Surveyors/Buyers in their financial control of the development post start on site, • Review construction databases on a regular basis, reviewing the construction price at the end of contract, • Prepare cash flows for management accounts and forecasting purposes, providing a cost advisory and investigation service to senior management, • Development of a measurement and pricing strategy., • Attendance at opportunity launch, mid-tender, settlement and handover meetings., • Preparation of proposed supply chain enquiry schedules in conjunction with the buying team., • Pre-enquiry communication with key supply chain partners., • Submission of lump sum and BOQ supply chain enquiries utilising ConQuest Estimating software., • Internal take off and measurement utilising Bluebeam software., • Internal BOQ production utilising ConQuest Estimating software., • Arranging key supply chain tender review meetings., • Maintain working relationships with our local and national supply chains., • Completion of design, specification and value engineering reviews., • Coordinating pricing in conjunction with design information provided by the D&C team., • Coordinating pricing in conjunction with the Planner., • Undertaking subcontractor and material supplier quotation analysis, ensuring compliance and competitiveness., • Undertaking fixed price analysis., • Preparing job pricing comparisons and resources for settlement meetings., • Completion of project CSA., • Provide any supporting information for the quality submission., • Provide input into post tender clarifications and negotiations., • Attendance at Client / Stakeholder meetings as required., • Provide continual pricing updates following the tender submission., • Preparing documentation for handover meetings to production and commercial teams., • Secure land opportunities within our market sector and geographic operational area to generate development work and contracting opportunities., • Undertake appraisals for development sites based on information provided., • Review site constraints, risks and opportunities in conjunction with the D&C team and cost mitigation strategies., • Review Planning / S106 requirements assessing any financial implications., • Develop a strategy with the team and manage the measure and financial element of the development., • Supporting value engineering or negotiating exercises where required., • Update financial appraisal at key stages of the development process – including offer stage, acquisition approval, planning application and planning approval stages. Join us in making Vistry. #LI-KM1

Job Type: Full time We have a fantastic opportunity for a Site Manager to join our team within Vistry South West Midlands, at our Sphinx Drive site in Coventry. As our Site Manager you will be responsible for overseeing and supporting the control and delivery of construction projects to meet client specifications (safety, quality, cost, time, etc.) such that all budget, risk, specification, project timescales, customer and business objectives are met in full. We value in-person collaboration and team culture, but we’re also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. • Competitive basic salary and annual bonus, • Company car, car allowance or travel allowance, • Salary sacrifice car scheme available to all employees, • Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service, • 2 Volunteering days per annum, • Private medical insurance, with employee paid cover, • Enhanced maternity, paternity and adoption leave, • Competitive pension scheme through salary sacrifice, • Life assurance at 4 x your annual salary, • Share save and share incentive schemes, • Employee rewards portal with many more benefits…, • Behave in line with our company values – Integrity, Caring and Quality, • Experience working on new build housing projects, • Experience in the management of Health and Safety on site, • Conversation / presentational skills in the sense of a customer facing role., • NVQ Level 3, 4 or 5 in Building Construction or similar, • Good working knowledge of Microsoft Word, Excel, Power Project and Asta, • Valid First Aid at Work Certificate, • Valid SMSTS Certificate, • Assisting in the management of all aspects of the build process in a fast paced, high volume residential developer, • Up to date knowledge of Health and Safety, and environmental obligations and building legislation, • Oversee site operations to ensure adherence to specifications, timelines, and budgets., • Ensure compliance with health, safety, and environmental regulations, promoting a safety culture., • Direct labour, equipment, and resources to achieve project completion on time and within budget., • Monitor project progress, addressing delays, risks, or issues promptly., • Conduct regular site inspections to assess quality, safety, and progress., • Coordinate with the Buying and Surveying teams to ensure timely procurement of materials and services., • Manage site teams, monitor performance, and implement corrective actions as needed., • Attend weekly meetings with the site sales executive., • Ensure permits and inspections are in place before and during the project., • Conduct site inductions for new personnel and subcontractors on health and safety procedures., • Maintain accurate records of site activities and project documentation., • Support site logistics to ensure proper material storage and availability., • Oversee project closeout, ensuring all tasks are completed and documentation submitted., • Ensure compliance with safety policies and regulations., • Develop and lead staff to maintain high morale and performance., • Support training and development of team members. Join us in making Vistry. #LI-KM1 #LI-onsite

Job Type: Full time We have an exciting opportunity for a Customer Service Technician to join our team within Vistry Northern Home Counties, at our Milton Keynes Office and various development areas. As our Customer Service Technician, you will provide an exceptional customer care service to all Vistry Clients and Customers in accordance with the guidelines specified within the associated contract conditions and working to maintain our 5* builder status. You will assist office-based staff and offer technical advice regarding the remedial solutions, and where required carry out repairs, and complete works on time and within the first visit. We value in-person collaboration and team culture, but we’re also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. • Competitive basic salary and annual bonus, • Salary sacrifice car scheme available to all employees, • Up to 39 days annual leave plus bank holidays, • 2 Volunteering days per annum, • Private medical insurance, with employee paid cover, • Enhanced maternity, paternity and adoption leave, • Competitive pension scheme through salary sacrifice, • Life assurance at 4 x your annual salary, • Share save and share incentive schemes, • Christmas company shutdown, • Employee rewards portal with many more benefits…, • Behave in line with our company values – Integrity, Caring and Quality, • Delivering customer service excellence and best practice within a fast paced and challenging environment., • General carpentry, making good, painting and decoration, dry lining, tiling and grouting essential. Including changing kitchen doors, cabinets, and base units/aligning doors., • Knowledge of basic plumbing and an ability to diagnose basic plumbing issues, • Mastic and sealant skills to accord with the NHBC consistent approach to finishes., • A Keen eye for detail and final finish, • Able to engage and build positive working relationships with our customers and stakeholders to manage customer journey., • Excellent communication skills with an ability to remain calm under pressure, • Excellent time management, planning and prioritisation skills., • Formal carpentry qualification, • A background in construction / housebuilding, • Practical knowledge of NHBC Standards and A Consistent Approach to Finishes Chapter 9.1., • To carry out remedial works as deployed by the customer’s service team in occupied and unoccupied properties, • To organise and prioritise workload and review defects lists to ensure that any materials required are collected prior to customer appointments., • To complete works to a high standard of quality in line with NHBC/LABC/Premier, with a consistent approach to finishes, on time at the first visit, • Ad hoc duties on closed site and assist with any customer ready inspection works when required., • To assist Area Manager and Partners to inspect and resolve End of Defect Period reported defects., • Provide feedback on subcontractor quality issues., • Work as part of a team and provide support to the Customer Service Manager and Coordinators. Join us in making Vistry. #LI-KM1

Your new company Our client is a large, well-established organisation operating across a diverse and complex estate spanning multiple sites. With a strong focus on safety, reliability and customer service, the Estates function plays a critical role in ensuring buildings and infrastructure support day to day operations with minimal disruption. The organisation is committed to continuous improvement, sustainability and investing in its people. Your new role As a Senior Maintenance Electrician, you will join a busy Reactive Maintenance team responsible for delivering a professional, customer-focused electrical maintenance service across a multi-building estate. Reporting to the Reactive Maintenance Manager, you will carry out a combination of reactive, planned preventative and emergency electrical works, ensuring all activities are completed safely and in line with statutory requirements. Your responsibilities will include maintaining and fault-finding on power and lighting systems, fire alarms and emergency lighting, supporting temporary installations for events, and assisting with electrical testing and inspection. You will also act as a technical point of reference during incidents and emergencies, support apprentices and electrical improvers, and contribute to identifying improvements in plant performance, energy efficiency and system reliability. The role includes participation in an electrical on-call rota and occasional travel between sites. What youll need to succeed A recognised time-served electrical apprenticeship or equivalent NVQ Level 3 / City & Guilds in Electrical Installation or Maintenance AM2 Practical Assessment and 18th Edition Wiring Regulations (BS7671) Strong experience in electrical maintenance, testing, inspection and fault-finding A good working knowledge of electrical safety, isolation procedures and legislation The ability to manage your own workload and prioritise effectively under pressure Strong communication skills and a professional, customer-facing approach Confidence using tablets or CAFM systems to record work and documentation A full UK driving licence and flexibility to take part in the on-call rota Experience working in a large or complex estate environment, along with additional testing and inspection qualifications (e.g. 2391), would be advantageous. What youll get in return A permanent, full-time position working 36 hours per week A competitive salary with overtime and standby payments for on-call duties A generous pension scheme and annual leave entitlement Ongoing training and professional development opportunities The opportunity to work in a varied role within a supportive, experienced team Long-term stability within a well-resourced and forward-thinking organisation What you need to do now If youre interested in this role, click apply now to forward an up-to-date copy of your CV, or call us now. Alternatively, please contact me on / 02382 020 103 If this job isnt quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&Cs, Privacy Policy and Disclaimers which can be found at hays.co.uk

Lettings Consultant Reading Salary: £30,000-35,000 Must have own vehicle and full UK driving licence Start date: ASAP DiSRUPT Recruitment & Search are seeking a Lettings Consultant to join a regional team based across Berkshire, Oxfordshire, Gloucestershire. About the Role We are looking for a Lettings Consultant who has a passion for delivering exceptional customer service. This is an exciting opportunity for a Lettings professional to join a rapidly growing business. You will be responsible for all lettings and renewals aspects at the developments with your main priorities being first class customer service and ensuring that homes are fully occupied. You will be the customers first point of contact from the initial enquiry stage right through to when they move in. Key duties include: Coordinating the online marketing of available homes in collaboration with the Marketing Manager, ensuring listings and property particulars are regularly updated and accurate . Being the first point of contact for incoming customers, responding to enquiries and viewing requests in a prompt manner which puts customers at the forefront. Driving occupancy by carrying out viewings and negotiating offers with prospective tenants. Progressing tenancy applications, including referencing, Right to Rent checks, signing of tenancy documents and tenant onboarding/check in. Driving customer retention by initiating renewals discussions and negotiations. Ensuring that systems and data are accurate and up to date for all lettings activity. Working in conjunction with third party agents as required . Working with the Head of Lettings to carry out rental appraisals of the local market. Effectively delivering against operational KPIs such as lease up targets, occupancy rates, net income and customer satisfaction. Providing regular reports on lettings performance to the Head of Lettings. Carrying out such other duties as delegated from time to time. We are seeking a highly capable candidate who will bring: Previous experience in real estate and residential lettings or sales (BTR, PRS, SFR) is essential. Outstanding customer service skills, and excellent verbal and written communication skills. A dynamic and driven personality, with a strong zeal for the industry. Exceptional organisational competencies. Demonstrate ability to work autonomously, confidently taking charge, making informed decisions, and initiating action in line with company processes and policies. Proficient in presenting and interpreting information accurately and professionally. A collaborative team player who can inspire and motivate colleagues, effectively achieving goals collaboratively. Innovative problem-solving skills, with a knack for identifying issues and crafting effective resolutions. A strict adherence to confidentiality regarding all forms of information and data.

To provide daily repair, preventative maintenance, and asset management of medical devices within various hospital locations whilst ensuring outstanding customer support and building long term relationship. Please note you must be resident in the UK with full right work. Any applications of candidates not based in the UK will sadly be rejected. You also need UK hospital experience to apply for this role. Increase your chances of reaching the interview stage by reading the complete job description and applying promptly. • Location: M4 west, • Salary: Dependent on experience, • Job Type: Permanent opportunity, • Perform scheduled preventative maintenance (PM) on medical equipment as per manufacturer's guidelines, • Support the site manager / team leader as required and in achieving contractual KPI's., • Complete repairs as required on medical equipment as per manufacturer's guidelines, • Complete all associated administrative work in completing repairs and preventative maintenance as outlined in Althea procedures., • Support customers whenever needed to ensure minimal disruption to the operation of the hospital. xrnqpay, • Complete associated admin needed to close repairs and PMs as outlined Standard Operating Procedures, • Travel to various sites as required to perform Corrective and Preventive Maintenance, • Maintain safe working practices within the hospital environment, • Maintain spare part stock wherever necessary, • Schedule and complete workload for customers within assigned area, • Maintain service documentation in line with business requirements, • Certified OEM trainings, • HNC in Electrical Electronic Engineering or equivalent Qualification in Engineering, electronics, or medical technologies such as biomedical engineering., • Excellent Customer Relationship skills, • Excellent written and oral communication skills, • 2 -5 Years in healthcare environment with experience on medical equipment

Salary: Competitive + uncapped commission Please make an application promptly if you are a good match for this role due to high levels of interest. Contract: Full-time, permanent Working hours: 35 hours per week - 9am-5pm, Mon-Fri Are you a natural people-person with a passion for sales and building long-lasting client relationships? Do you thrive in a competitive environment where your drive and initiative are truly valued? At Grundon, our Sales Executives are key to our continued success. You'll be the face of our brand, working with new and existing customers to deliver tailored, sustainable waste management solutions. If you're looking to join a forward-thinking business where your efforts directly impact growth, we'd love to hear from you. What you'll do as a Sales Executive: • Proactively identify and generate new business leads, including cold calling and site visits, • Develop and maintain a portfolio of customer accounts within your assigned territory, • Arrange and attend face-to-face meetings to understand client needs and provide effective solutions, • Follow up all enquiries efficiently and maintain detailed records in our CRM system, • Drive sales growth through upselling and promoting value-added services, • Conduct regular courtesy visits to ensure ongoing customer satisfaction, • Liaise with internal departments to resolve any client issues quickly and professionally, • Submit monthly sales reports to your Regional Sales Manager, • Always ensure full compliance with health & safety and company policies, • Any other duties, such as ad hoc projects, as requested by the job holder's Manager/Supervisor or the Board of Directors that are within the skills and capabilities of the job holder. What you'll need: • Full UK driving licence, • Driven individual who is ready to kickstart a career in sales, • Confident communicator with excellent people and negotiation skills, • Highly organised with good time management and attention to detail, • Proactive and self-motivated and able to work independently and as part of a team, • Competent in Microsoft Office and CRM systems, • Passionate about delivering excellent customer service What We Offer • Competitive salary, • Company Car, • Discretionary company bonus., • Pension scheme with a 5% employee contribution matched by Grundon., • Life insurance cover., • 30 days' annual leave (inclusive of 8 bank holidays), which will increase with service, plus the option to buy up to 5 extra days' holiday., • Opportunities for professional growth and development. xrnqpay, • A supportive and inclusive work environment. #INDSPO

Store Manager | Bracknell | Bike Retail | £35,000 to £37,000 + Bonus Find out if this opportunity is a good fit by reading all of the information that follows below. Are you a people focused Store Manager who thrives on building high performing teams and delivering brilliant customer experiences? We are recruiting for a Store Manager to join a growing bike retail brand in Bracknell. This is a great opportunity for an experienced Store Manager or a strong Assistant Manager ready to step up. This is a specialist cycling retail environment, so a genuine interest in bikes and active lifestyles is important. You do not need to be an expert rider, but you do need to enjoy the cycling world and understand what great customer service looks like in a passionate, product led store. What's in it for you • £35,000 to £37,000 salary plus bonus, • Staff discount on bikes and accessories, • 33 days holiday including bank holidays, • Training and clear progression opportunities, • Potential to grow into multi site leadership As Store Manager, you will take full ownership of your bike retail store and lead from the front. • Lead the day to day running of the store, • Drive sales, KPIs and commercial performance, • Deliver excellent customer service in a cycling retail environment, • Build, coach and develop a motivated team, • Recruit, train and support colleagues, • Maintain strong store standards and merchandising, • Experience as a Store Manager, Retail Manager or strong Assistant Manager ready to step up, • Confident people leader who enjoys developing teams, • Interest in cycling, bikes or active lifestyle retail, • Commercially aware with a focus on results, • Hands on leadership style, leading by example, • Strong communication and organisation skills This is a chance to join a bike retail business where product passion and customer experience really matter. You will have the opportunity to build a strong team, grow the store and potentially take on wider responsibility as the business expands. xrnqpay Zachary Daniels is a Niche, National & International Recruitment Consultancy. BH35831

Resident Services Manager /Tenancy Manager / Tenancy relationship & Service Manager Location: Central Reading (Office-Based 5 Days per Week) £30k basic salary Are you an experienced property professional with a passion for delivering exceptional resident experiences and managing tenancy operations to the highest standard? We are looking for a proactive and customer-focused Resident Services Manager to join a fast-growing residential property business within the Private Rented Sector (PRS). This is an exciting opportunity to play a key role in delivering outstanding tenancy services across the full resident lifecycle while supporting a high-performing and collaborative team. This role is fully office-based, Monday to Friday, from our Central Reading office. The Opportunity As Resident Services Manager, you will be responsible for ensuring a seamless and positive experience for residents from move-in through to move-out. You will oversee tenancy administration, legal compliance, resident communications, and customer service delivery, ensuring every interaction reflects professionalism and care. You will work closely with internal teams including Lettings, Maintenance, and Customer Services to deliver a joined-up resident journey while helping to drive service improvements and operational excellence. Key Responsibilities Ensure all your application information is up to date and in order before applying for this opportunity. Resident Services Management * Manage all aspects of the resident lifecycle including move-ins, tenancy renewals, and move-outs * Issue and manage legal notices in line with current UK legislation * Coordinate end-of-tenancy processes including inspections, deposit handling, and resident communications * Conduct and follow up on mid-term property inspections Customer Service & Resident Support * Deliver responsive, professional, and empathetic support to residents throughout their tenancy * Handle resident queries and complaints effectively, escalating where required * Maintain clear, consistent communication to ensure an excellent resident experience Compliance & Documentation * Ensure all tenancy documentation is accurate, compliant, and up to date * Maintain records and internal systems in line with legislation and company policies Collaboration & Operational Support * Work closely with Customer Service Coordinators and wider operational teams * Support service improvements and operational efficiencies across the resident services function * Liaise with Maintenance and Lettings teams to ensure seamless service delivery Data & Reporting * Maintain accurate tenancy data and records * Use reporting and data insights to identify trends and opportunities for improvement About You We are looking for someone who combines strong tenancy knowledge with excellent customer service and organisational skills. You will ideally have: * Experience in residential tenancy management, lettings, or property administration * Strong understanding of UK tenancy legislation and compliance requirements * ARLA qualification (or willingness to work towards one) desirable * Excellent written and verbal communication skills * Exceptional organisation and attention to detail * A proactive, solutions-focused mindset * Confidence working independently and making informed decisions * Strong collaboration skills and a team-first approach * Comfort working within a data-led environment * Ambition to grow within a scaling and fast-paced business Why Apply? This is a fantastic opportunity to join a growing and ambitious organisation within the BTR (build to rent) residential property sector where your contribution will have real impact. Youll be joining a business that values collaboration, professionalism, and delivering exceptional customer experienceswhile offering genuine opportunities for progression and development. xrnqpay If youre ready for your next challenge in Resident Services and want to be part of a growing success story in Central Reading, wed love to hear from you. Apply today.

Racing Equine Trainer Coach Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck. Reading, Berkshire Full Time PermanentThis position includes an additional London weighting/fringe allowance ranging from £2,000 to £4,000, depending on your place of residence. £26,000 - £33,000 plus great benefits including 25 days annual leave plus bank holidays, 4 days christmas shut down, 1 day off for birthday plus bank holidays, Early finish Fridays, Westfield Health benefits, employee ownership, pension scheme, long service awards - One off payments, increased annual leave, 45p per mile mileage allowance Our award winning training provider are on a mission to grow their Racing and Equine sectors, they arelooking to strengthen theirdelivery team with the appointment of a new team member based within the Reading area. This is a fantastic opportunity for someone with a passion for the equine industry who would like to work within an Ofsted Good Government Funded Work-Based Training Provider. Theydeliver work-based Traineeship or Apprenticeship programmes to all age groups, who have left school and are employed. They offer programmes within the Equine, Animal Care, and Business Services sectors and are delivered by a national network of highly qualified industry Trainer-Coaches and work with over 800 employers in both England and Wales. To actively manage a caseload of learners and deliver our Equine and Racing qualifications ensuring compliance with the Department of Education (DfE) funding rules. You will work closely with learners, employers, the Curriculum Specialist for Functional Skills, and IQAs to ensure a high level of quality throughout every stage of the learner journey. Our blended learning model offers a combination of Face to Face and Remote delivery, bespoke to each learner. Key Responsibilities / Accountabilities The chosen candidate will be a high performing, qualified, experienced, and enthusiastic individual who enjoys working as part of a team and has a thirst for delivering a high quality service to all concerned parties. Experience in the delivery of Apprenticeship Standards and the differences in the sector post 2017 reforms is highly desirable. This will include supporting the entire learner journey, including: • Enrolment / induction and initial assessment, • Equine & Racing care teaching, learning and assessment, • Coaching / mentoring, • Delivery of Functional Skills English and math, • Supporting the wider curriculum (PREVENT, British Values, Safeguarding, ICT, Information, Advice and Guidance, etc.) Personal Qualities Ability to promote and adhere to the companys values and behaviours Excellent communication and interpersonal skills Excellent organisational and planning skills Excellent time management skills, with the ability to prioritise work and multi-task Accuracy and attention to detail Essential industry specific experience: • Up-to-date, relevant, deep, and broad experience of working within the Equine and/or Racing industry in management or at level such as i.e., head lad/lass, yard manager, senior instructor., • Passion for work-based learning, • Experience in the occupational area of the apprenticeships including practical and current knowledge of working practices, infrastructure, tools and technologies to support applications, • Occupational competence with a comprehensive and proven track record of service in the equine and racing industry supported by a detailed and documented CPD record, • Extensive knowledge and experience of horse anatomy, physiology, and welfare, • Comprehensive experience of best practice for workplace saddlery, equipment and clothing used and how to maintain it, • Work-based Diploma in Level 3 Work Based Diploma in Horse Care and Management or Racehorse Care and Management or BHS Stage 3 Care and Ride., • Level 2 Functional Skills in English and math or ability to undertake them successfully within probation period, • Experience of working with and maintaining quality assurance processes and complying with regulatory requirements, • Have working knowledge of the equestrian and racing sector, • Produce excellent written and verbal communication skills with substantive experience of providing supportive, concise feedback to learners, assessors and key stakeholders, • Have experience of producing clear, accurate and detailed written reports, including remarks / enquiries about results, • Be a self-starter, with drive, ambition and investigative skills, • Demonstrate effective time management with the ability to prioritise, plan and organise effectively, • Have the ability to build a strong working relationship with employers, learners and colleagues, • Demonstrate outstanding integrity and interpersonal skills and behaviours and confidently deal with a wide range of people, • Be able to work on your own with initiative and maturity but also able to work as a team player with a can do attitude and a good sense of humour, • Have a customer focused commercial awareness, • Have the ability to offer guidance on careers advice and next steps after completing an Apprenticeship Tina Lacey Recruitment is a specialist recruitment agency dedicated to the skills, training and welfare to work sectors nationally. We are committed to giving full free pre-interview advice and guidance right throughout the interview process

Job Description: Take the next step in your career now, scroll down to read the full role description and make your application. A high-growth multi-brand retail group is looking for a CRM Executive to join its central digital marketing team, working primarily on a major home and DIY brand, with exposure to two other well-known UK retailers. You'll help shape and deliver targeted, data-driven email and SMS campaigns that reach millions of customers across the UK and Ireland. The Role: • Managing and executing end-to-end email and SMS campaigns for UK and ROI sites - from scheduling and build through to testing and send., • Building and testing high-performing CRM campaigns, ensuring creative is on-brand and optimised for engagement and conversion., • Developing and refining customer segments to improve targeting, relevance and overall campaign performance., • Running A/B tests and performance analysis to improve open rates, click-throughs, conversions and automated journeys., • At least 2 years' experience in CRM / email marketing, ideally in a fast-paced B2C or retail environment., • Confident using CRM platforms to build, test and deploy campaigns; familiarity with analytics tools (e.g. GA) is a plus., • Strong analytical mindset - comfortable using performance data to adapt and optimise activity., • Clear, precise communicator who can work with multiple stakeholders and manage competing deadlines., • Opportunity to work across three major UK retail brands in a growing, data-driven digital team., • Competitive salary and benefits, including pension, employee discount and long service awards., • Supportive, collaborative environment with real scope to grow your CRM skills and ownership. Talent International UK and it's subsidiaries, Digital Gurus, Infinite Talent and Rethink act as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this opportunity, you accept the T&C's, Privacy Policy and Disclaimers which can be

We have an exciting opportunity to join us here atCovéa Insuranceas aPricing Manager, within ourPricing Technical Modelling Team! This is a hybrid position, combining the best of both worlds - working from home and spending time in our Readingoffice. At Covéa, balance matters. We know life is busy, so were open to flexible hours, different working patterns, and arrangements that fit your circumstances. Many of our colleagues already work flexibly and were always happy to explore what works best for you. AtCovéa Insurance, were all about protecting what matters most - whether its your home, your car, or your business. With our award-winning customer service and a wide range of insurance products, were here to make a real difference. In this role, youll be working in a team where you will be focusing on the delivery of our key strategic objectives. Make your application after reading the following skill and qualification requirements for this position. Step into a role where your potential is valued and your growth is supported. What does a day-to-day look like? * Collaborate with the Senior Pricing Manager and senior stakeholders to implement modelling and rating changes that enhance loss ratio, risk selection, and business growth. * Lead and develop a diverse team of pricing specialists within the Technical Pricing Department, ensuring capability progression, alignment with company values, and a culture of continuous improvement and agility. * Strengthen pricing capabilities by establishing best-practice methodologies, governance frameworks, and robust controls. * Leverage internal and external datasets including broker-specific data to enhance predictive pricing models and support profit and growth objectives. * Represent Pricing as a subject matter expert in key forums, providing technical guidance and translating complex information for non-technical stakeholders. * Maintain expertise in Pricing and Data Science tools (e.g., WTW Radar, SQL, Python, Databricks) while staying current with market and technological trends to drive innovation and optimise pricing infrastructure. What will help you stand out? * Demonstrates excellent numerical and analytical skills with strong attention to detail and accuracy. * Possesses expert understanding of predictive modelling and machine learning techniques relevant to technical rating for motor and home insurance products. * Shows exceptional critical thinking ability, intellectual curiosity, and strong problem-solving capability. * Communicates effectively and builds strong interpersonal relationships across teams and functions. * Self-motivated leader with the ability to manage, develop, and support individuals and teams while remaining effective under pressure; collaborates confidently with senior stakeholders and adapts to evolving business needs in a competitive market. * Holds a minimum 2:1 bachelors degree (or equivalent) in a numerical discipline, or equivalent experience; brings project-management skills (advantageous) and a commitment to continuous learning in analytics, data science, AI, and emerging technologies. Not sure if you tick every box? Thats okay! At Covéa, we understand that not every candidate will meet every requirement listed. If this opportunity excites you and you feel you could be a great fit, we warmly encourage you to apply. We are committed to building a diverse and inclusive team where everyone has the chance to thrive. Why join us? * Flexible working 36.25 hours a week with flexitime & hybrid options * Annual pay reviewPlus performance bonuses (up to 30% depending on level) * Generous holidays 2527 days + bank holidays, with buy/sell options * Pension perks 7.5% employer contribution, rising to 9% with your input * A culture where everyone belongsWe're committed to diversity, equityandinclusion, with real action, employee-led community groups, and ongoing learning to make Covéa a place where everyone can thrive * Mental & financial supportThrough our dedicated Wellbeing group * Career growthTraining, qualificationsandapprenticeships to help you thrive * Health & wellbeingPrivate medical cover, 24/7 Virtual GP, health checks, flu jabs & more * Drive in style Tusker Car Scheme with fully maintained insured vehicles * Extra savingsGym discounts, Cycle to Work, and retail offers viaPerkpal * And much more! Excited about this opportunity? So are we! Apply today and be part of our journey. As a Disability Confident Employer, were committed to fair and accessible recruitment. If you need any adjustments,supportor alternativeapplication optionsduring theRecruitmentprocess,thenplease reach outto our Recruitment Team. xrnqpay Applicants must currently reside in the United Kingdom and possess full and unrestricted right to work in the UK. Unfortunately, we are unable to offer Visa sponsorship for this role.

Lead Audio Visual Technician Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required. Location: Reading-based with national travel Reports to: Project and Installation Manager Salary: Competitive + Benefits Package Job Type: Full-time, Permanent Are you an experienced AV Technician looking to step into a senior role with national projects, blue-chip clients, and cutting-edge technology? We're working with a dynamic and growing organisation at the forefront of delivering high-impact digital and audio-visual solutions within the automotive and retail sectors. Our client is seeking a Lead Audio Visual Technician to join their talented team and play a pivotal role in delivering AV installations that transform customer experiences across the UK. About the Role As Lead AV Technician, you'll be responsible for overseeing and carrying out installations of audio-visual systems at client sites nationwide. You'll work alongside a skilled in-house team and trusted subcontractors, ensuring all projects are delivered to the highest standards of quality, safety, and professionalism. You'll also play a key role in site surveys, service visits, programming support, and leading installation crews on-site. If you thrive in a hands-on, client-facing role and want to work with the latest AV technology - this could be the perfect opportunity for you. Key Responsibilities: * Conduct site surveys and advise on AV hardware, software, and resource requirements * Carry out first-fix cable installations and complete end-to-end AV system setup * Lead on-site installations nationwide, maintaining a strong quality focus * Brief and manage installation partners and subcontractors * Make informed decisions around scope changes and risk management on-site * Provide technical support including audio and lighting programming * Deliver service visits in line with SLAs for key clients * Assist with sourcing, vetting, and onboarding local installation engineers What the Client is Looking For: * A minimum of 3 years' experience installing AV hardware * Comfortable working on-site in a client-facing capacity * Strong understanding of AV technologies including LCD/LED displays, video conferencing, video over IP, and video matrix systems * Experience with control systems and programming for audio and lighting solutions * Solid knowledge of IT networking and troubleshooting within AV environments Desirable: * CSCS/ECS card holder * IPAF and PASMA accredited * Experience with Q-SYS, BI-AMP, and Crestron systems * First aid qualified * Full UK driving licence Working Hours: Monday - Friday, 8:30am - 5:00pm Please note: This is a field-based role with travel and overnight stays up to 70% of the time. What's in it for You: * £32,000 to £37,000 per annum * 22 days annual leave + bank holidays (increasing with service) * Company pension contribution * Life assurance policy * Employee discount benefits * Fantastic exposure to major industry brands and high-profile projects If you're a technically skilled and self-motivated AV professional looking for your next challenge, this is a fantastic opportunity to join a forward-thinking business and grow your career in a leadership role. To apply, please send your CV outlining your relevant experience. We look forward to hearing from you! INDAV Apply now to discuss this fantastic opportunity and take the next step in your Audio Visual career. How to Apply: Please send your CV and a short cover letter highlighting your relevant experience and qualifications to or call us on #207 for a confidential discussion. xrnqpay Alecto Recruitment Limited is acting as an employment business for this vacancy. Keywords: AV Installation Engineer / Audio Visual Engineer / Field Service Engineer / Digital Signage Engineer / LED Display Technician / Video Wall Installer / Electrical Installation Engineer / Multimedia Systems Engineer / IT/Network Cabling Engineer / Technical Installer / Commissioning Engineer / AV/IT Support Technician / Signage Technician / Systems Integrator / Digital Display Technician

Motorclean have an exciting opportunity for an experienced Valeting Area Manager, overseeing customer sites throughout Heathrow, Slough, Wimbledon and surrounding areas. A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible. Motorclean provide vehicle preparation services to a wide range of automotive businesses across the UK including car dealerships, rental companies and auction retailers. The Purpose of this role is to manage the daily operations, promote excellent Customer Service and assist with the growth of the company. Salary is £36,500 basic salary plus a bonus scheme. Responsibilities: • Deliver a high-quality service within agreed budgets and timescales, • Develop a close working relationship with the customer and operators, • Ensure that the business exceeds operational requirements in all respects, is fully compliant and operates in a manner that mitigates any potential reputational risk to the business., • Deliver results required within business plans which will include reporting on the companys performance, • Drive and share best practice across the business, adapting to changes required by the senior management team, • Responsible for new site launches and inductions, • Conduct regular reviews with customer contacts, • Travel to all sites regularly, ensuring all audits are completed by working closely with all team members. xrnqpay, • Manage absences within the team including annual leave and sickness, • Recruit operators as required, utilising all recruitment methods at your disposal, • Automotive industry experience, ideally within vehicle preparation, • Resourceful and Proactive, • Negotiation and presentation skills, • Excellent communicator, • Strong attention to detail, • Full Driving License, • Must have the Right to work in UK, • Must have Valid Personal UK Bank Account in your own name

Business Account Manager Are you the right applicant for this opportunity Find out by reading through the role overview below. Slough (Head Office) We operate a dynamic working model built on trust, choice and balance. Colleagues typically connect in person 3 days per week, as we know the best ideas and relationships grow when we collaborate side by side. We also offer Dynamic Friday Hours, giving colleagues the opportunity to flex their time and finish early on a Friday, where the role allows. Join our snack-loving team Were looking for a Business Account Manager to join us at KP Snacks. If youre ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you this could be your next big move. About the role As Business Account Manager, youll be the commercial lead for your customer area, with full accountability for delivering revenue, volume and margin targets across a £15m+ account portfolio. Youll build strong, insight-led customer relationships and lead the development, negotiation and delivery of Joint Business Plans that unlock sustainable growth. Youll set clear account strategies aligned to KP Snacks wider commercial priorities, defining where to play and how to win across our brand portfolio within the Discount Retailers channel. Working closely with Marketing, Category, Finance, Shopper Activation, Supply Chain and other teams, youll ensure plans are executed brilliantly in market. Whats in it for you? We believe in rewarding our colleagues and helping them thrive. Heres a flavour of what we offer: * Competitive annual salary, plus an annual bonus scheme, with a strong track record of overachievement * £6,000 car allowance * Comprehensive healthcare support including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care * KP Pension Plan contribution matching up to 7% of your salary * 25 days holiday, plus the option to buy more * KP4ME our online platform for benefits, discounts, wellbeing tools and more What will you be doing? * Owning full commercial accountability Managing a £15m+ account portfolio, including forecasting, pricing, trade investment, margin delivery and overall financial performance * Leading Joint Business Planning and customer relationships Building trusted partnerships at head office level, shaping and negotiating JBPs that deliver mutual value and long-term growth * Developing and executing customer account strategies Creating clear, focused plans aligned to KP Snacks strategic priorities, including promotions, distribution growth, range reviews and new product launches * Driving insight-led growth opportunities Using shopper, category, EPOS and commercial insight to identify opportunities, improve efficiency and support medium- and long-term growth strategies * Leading cross-functional collaboration and execution Acting as the key interface between Sales and internal teams to ensure plans are aligned, delivered on time and executed to a high standard * Ensuring strong commercial governance and ways of working Maintaining forecast accuracy, managing pricing and claims, delivering strong promotional ROI and using internal systems and BI tools to support robust decision-making Who are we? Were KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love from Hula Hoops to McCoys. In the UK, were a team of around 2,400 colleagues, based across seven sites and our Slough HQ. Were proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together. Were committed to inclusion Were building a workplace where everyone belongs. If you dont tick every box, wed still love to hear from you your unique perspective could be just what we need. xrnqpay And if theres anything we can do to make the process easier for you, just let us know. Wed love to hear from you if you can bring: * Proven experience managing UK FMCG customer accounts With a strong track record of building insight-led relationships and delivering sustainable growth * Demonstrated commercial delivery Consistently achieving revenue, margin and volume targets within a fast-paced environment * Experience owning significant P&L responsibility Managing £15m+ accounts, including forecasting, trade investment and profitability * Strong Joint Business Planning capability Including development, negotiation and execution of JBPs, range reviews and promotional plans * Confidence using insight to influence decisions Turning EPOS, category and commercial data into clear, compelling customer recommendations #LI-SC1 #LI-Hybrid

About The Role Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks. Ready to grow? Become a Water Supply Pipe Engineer with full training and support at HomeServe. • Location - Reading, • Full Time - 40 hours per week. T his includes some weekend, evening and bank holiday work, • Additional paid overtime, • Fantastic pension scheme including Income Protection Cover, • 33 days days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week, • Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months, • Free HomeServe Cover 8 policy, • Employee assistance programme looking out for you and your family, • Company van with fuel card, • Use of company tools, uniform and PPE, • Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development, • Learning and development opportunities, • Awareness of safe digging practices., • Full UK Driving Licence (no more than 6 penalty points)., • Excellent customer service skills - this is a customer-facing role., • Keen eye for detail and problem-solving skills., • Physically fit - this is a manual, all-weather role., • Week 1: Attend our Head Office in Walsall (Monday-Friday) for induction, health & safety training, and to receive your tools and equipment., • Week 2: Buddy up with an experienced HomeServe Engineer for hands-on learning.

We are looking for a Home Based Credit Controller Ensure all your application information is up to date and in order before applying for this opportunity. Duration End: Mid-late September 2026 Working Hours: 37hpw (8.30am-5.00pm with an hour lunch break Mon-Thurs & 8.30am-4.30pm on Friday) Job Purpose: As a valued member of the processing team to help deliver the credit control function on behalf of the Trust and its subsidiaries. Without effective collection processes the Trust would be unable to effectively manage cashflow which could affect the future financial stability of the organisation. To help support the delivery of the Trust's debt recovery activities, to include but not limited to the collection processing of consumer and commercial debt across c.8.5K customers, issuing of around 10.5K dunning/reminder letters, managing around 500+ payment plans, to initiate approx. 500+ legal referrals through our 3rd party external provider, manage write-offs and work extensively with budget holders to progress and proactively manage the Trust's debtors. Key Accountabilities: The risks associated with this role are both financial and reputational. Without effective Debt Collection processes the Trust would be unable to collect any monies owing. The impact of ineffective Credit Management would leave the Trust open to legal counter claims and customer complaints. Handling of confidential data and financial details require this role to fully comply with Data Protection Act • To actively support the credit control manager in performing the key activities across the wider debt recovery function, • Regular user acceptance testing on financial transactions across various platforms, • Displaying the Trust values and behaviours at all times, • To engage all stakeholders throughout Trust to promote services and grow relationships to benefit the Trust. xrnqpay - All Directorates and Waterways, • Regular Debt Reviews with key debtor stakeholders throughout Trust, • Educated to GCSE level including Maths & English, • Member of the Chartered Institute of Credit Management (desirable), • Extensive Credit Control/Debt Recovery Experience, • Experience of operating to a quality management system, • Confident user of word and excel, • SAP experience in particular FICO, Credit Management and SD modules, • Ability to understand and work within organisational policies. Suggest and implement improvements

ROLE: Assistant Branch Manager All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description. HOURS: 44 per Week - Permanent Role, 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £33,000 basic salary per year BONUS/OTE: Realistic total earning potential of up to £37,800 per year BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. We are delighted to be recruiting an Assistant Branch Manager to work closely with the Branch Manager and Trade Counter colleagues to help deliver excellence. Our Assistant Branch Managers are hands-on and lead by example to deliver excellence in customer service and operational standards, and develop strong relationships with customers to enhance the customer experience, whilst driving sales and market share. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: • We have a Christmas shutdown period, • We only work occasional Saturdays, on a rota basis, • We don't open our branches on Sundays, • Our branches close at 4:30pm during the week, we support your work/life balance!, • We offer a FREE Healthcare plan for all our employees, • Exceptional monthly Branch Bonus Industry leading induction and training programmes, • Our Assistant Branch Managers are hands-on, lead by example, and support delivery of operational excellence and high branch standards, • Support Branch Managers to deliver and grow profitable branch sales, • Support Branch Managers with operational and financial responsibilities, • Support Branch Managers with management and delivery of the branch P&L, • Deputise for Branch Managers as required, • Accountable for the maintenance of warehouse management standards, • Provide exceptional customer service and support to new and existing customers, • Ensure excellence in customer service, operational standards and Branch sales targets are achieved, • Support the delivery of sales targets whilst developing and maintaining positive customer relationships, • Assist with the delivery of branch operations, • Provide support and leadership assistance to Branch colleagues as required, • Support the Branch Manager to ensure team complete actions and activities on time, and in full, • Ensure Branch team compliance with Health and Safety, company policies and procedures, • Undertake stocktakes and audits, • Maintain maintenance records for Branch vehicles, • Passion and energy to deliver exceptional customer service and achieve business targets, • A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers, • A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy, • Good organisational skills, with ability to prioritise and use own initiative, • Confident IT user, with experience of MS Office and industry standard software eg SAP, • A full and valid driving license is essential, and a FLT licence could be a distinct advantage, • The ability to cover for the Branch Manager when required, • Previous branch stock take experience could be a distinct advantage xrnqpay, • Comfortable to work in a small team and on occasion, alone, • You will be rewarded with a very competitive basic salary, • An excellent monthly bonus scheme, • 25 days holiday, plus statutory holidays - normally 33 days in total each year, • Free Healthcare plan for all employees, • Enhanced Maternity and Paternity benefit, • Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown, • Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success, • Company Pension Plan, • Employee discount on Eurocell products, • Discounts across many well-known online and high street retailers, • A blend of training, including e-learning and on the job training to help your career development, • Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it, • Colleague Referral Programme; we pay you for successfully referring people to join our team, • Excellent opportunities to grow with us, and progress your career

Job title Carpenter Function Fire (Passive) Location Field Based Reports to National Operations Manager (Passive) Responsible for staff N/A About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working daily with customers. When you join the JLA family, youll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through lifes challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. Were dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview To install fire doors and frames at a variety of customer premises. Ensuring current fire regulations are adhered to and quality of work is of a high standard. Key tasks Installation of new BM Trada Q Mark Fire Doors and frames To be familiar with and understand the current Fire regulations to ensure the doors are fully compliant. To be able to identify labels, CE marks and Plugs to show that a door is certified. Fire Door Maintenance / Remedial Works Fire Stopping/Compartmentalisation. Service Delivery Demonstrate an understanding of what service delivery excellence is for your role, ensuring you deliver the basics right every time and lead a team where service is central to good performance. To set clearly defined service level agreements for your team. Contribute to the service training across the business. Monitor and report on the KPIs on a daily basis to track progress and backlog for all customers, not exhaustive: Maintenance(PPM), Reactive, Small works Monitor and report job status to ensure all customers SLA and Regulatory (BAFE/NSI) requirements are met and exceeded. People Management Set clear objectives for your team members providing regular feedback on performance. Manage performance across the team to ensure the achievement of service delivery targets in line with Service Level Agreements Manage any employee relations issues in line with the policies set out by the business Coach and develop the team to ensure they perform at a high level, ensuring colleagues maintain appropriate knowledge of the business products Address any training and development needs and ensure teams have a personal development plan. Maintain ongoing communication with employees regarding their wellbeing Managing Risk Awareness of your operational and regulation risks which may impact on your operations. Responsibility for reporting to your line manager any risk which may impact the business. Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do) Familiar with the BM Trada Q Mark Scheme Install/maintaining fire doors. Experience (what you have done) Proven track record in installing fire doors and/or fire door maintenance. Some fire stopping experience would be beneficial. Personal qualities (the way you think and act) Self-motivated, reliable, punctual and take pride in the quality of your work. Willingness to travel/work away when required. Able to act in a professional manner. Good communication Skills. Qualifications Minimum Level 2 Qualification in Joinery or relevant experience. Full UK Driving license CSCS Card Joinery (Blue)

Sales Manager Ready to make your application Please do read through the description at least once before clicking on Apply. Location: Maidenhead Up to £55,000 per annum + Highly Attractive Performance-Based Commission Are you a commercially driven sales leader who thrives on building high-performing teams and delivering exceptional results? We're looking for an ambitious Sales Manager to lead and develop one of our growing in-house sales teams. This is an exciting opportunity for a results-focused leader who can drive revenue, inspire their team, and create a culture of accountability and success. Benefits * Up to £55,000 base salary + highly attractive performance-based commission. * Annual bonus potential for high achievers. * 25 days annual leave + bank holidays. * Private healthcare (self). * Company pension and life assurance. * Employee assistance programme. * Full training and ongoing support from experienced regional and central teams. The Role As Sales Manager, you will take full ownership of a target-driven sales team, leading from the front to deliver strong commercial performance while maintaining outstanding customer service standards. You'll bring experience of managing sales in a regulated environment, with the ability to balance compliance requirements alongside ambitious growth targets. This is a hands-on leadership role requiring strong commercial instincts, excellent people management, and the ability to drive both short-term results and long-term team development. Key Responsibilities * Deliver revenue and conversion targets by driving strong sales execution and team performance. * Lead, coach, and develop a team of sales executives, embedding high standards, accountability, and a culture of winning. * Refine and optimise the sales process using structured sales methodologies and effective objection handling techniques. * Monitor sales performance by tracking KPIs and reporting clear, actionable insights to senior stakeholders. * Operate within regulatory frameworks while maintaining a strong commercial focus. * Champion the customer experience, using feedback and insight to continually improve the sales approach. About You We're looking for someone who can bring energy, structure, and leadership to a high-performing environment. You will ideally have: * Proven experience as a Sales Manager or Sales Leader, preferably within a regulated industry (e.g., financial services, insurance, legal, or utilities). * Experience leading target-driven, high-performance sales teams. * A strong background in call coaching, conversion optimisation, and performance management. * The ability to interpret sales data and use it to inform strategy and daily decision-making. * Excellent communication skills, with confidence presenting to teams and senior stakeholders. xrnqpay * Resilience, focus, and the drive to make a tangible commercial impact. BH35671

Job Title: Branch Manager The purpose of the BranchManager is to develop and sustain effective management activities that maximise sales & profit targets within the Branch, provide optimum customer services and ensure compliance of all company and legislative procedures and policies. This is a great opportunity to work for fun, friendly and supportive organisation, who are expanding at a very fast rate and increasing their footprint across the UK. Do you have the following skills, experience and drive to succeed in this role Find out below. About You: We are looking for a goal orientated manager with a proven man management skills and a sales track record. The ideal candidate has excellent communication skills and can provide exceptional customer service. The role requires someone who is organised and can manage their own and others time effectively. Storage experience is not necessary, but retail sales and people management experience and a record of achieving KPIs is essential. The key aspects of the role are converting sales, people management and administration. Candidates who are always looking for new and better ways of doing things and to coach and mentor their teams are welcomed in this role. Principle terms: • Great bonus scheme;, • Contributory pension scheme;, • Staff discount on storage and retail products, • Management training and development programme, • Perk Box Benefits/Rewards, including discounts on cinema tickets, gym membership and supermarkets;, • 30 days holiday, including bank holidays, • Employee 'free perks scheme, • Support the development and growth of every aspect of the stores; taking full responsibility for the branch P&L and team management;, • Assist the Store Manager/s to ensure all revenue and growth targets are achieved;, • Assist with the creation and implementation of effective marketing plans, monitoring and reviewing results at regular intervals;, • Maintain high level of customer service by sustaining a service culture where the customer is the priority and monitoring customer satisfaction levels;, • Maintain effective administration of the store so that company systems, policies and procedures are adhered to at all times;, • Assist the Store Manager to train, develop and sustain staff within the store to ensure standards are maintained to the highest level at all times;

A leading automotive dealership in Reading is looking for an experienced Aftersales Manager to oversee their high-performing team. You will be tasked with leading the workshop, ensuring the highest levels of customer service, and managing departmental profitability.

Octane Recruitment Ltd is seeking an experienced Aftersales Manager for a main dealer site in Reading. The role involves managing daily operations, leading the team to achieve productivity, and ensuring exceptional customer service.

This part-time role requires excellent food quality and customer service, with duties including supervising teams, managing inventories, and ensuring compliance with Health & Safety standards. Compass Group UK & Ireland is seeking an experienced Catering Manager to oversee catering and service opera

A leading beauty retailer in Reading seeks a No7 Counter Manager to drive sales and support a team in delivering exceptional customer service.

Accounts Payable Manager – Maternity cover. A minimum of 6 years Accounts Payable experience with a focus on providing excellent customer service and communication to internal and external stakeholders. To manage the end-to-end Accounts Payable function.

Assistant Store Manager - New Store Opening. Experience and background of the Assistant Store Manager:. As the Assistant Store Manager you will be at the forefront of creating an exceptional environment for customers and inspiring the team to deliver brilliant customer service.

In this role, you will lead a dedicated team, oversee daily operations, and ensure excellent customer service in a vibrant coffee bar environment. A renowned hospitality group is seeking an enthusiastic General Manager for their new location near Reading Station.

A leading property management firm in Reading is looking for a resident services manager. The role involves providing on-site lettings and property management for a residential scheme, focusing on customer service and community engagement.

Key Account Manager – Foodservice Remote - M4 Corridor About the Business Our client is a well-established, international food and drink business with a strong heritage and a portfolio of well-recognised brands across multiple categories. Operating within the UK market as a key division of a global organisation, the business has built a strong presence across foodservice, wholesale and retail channels. With a continued focus on growth within foodservice, the business is investing in its commercial capability and looking to strengthen its team with the appointment of a Key Account Manager to support the next phase of expansion. The Role We are partnering with a leading food business to recruit a Key Account Manager focused on driving growth across the foodservice channel. This role will be responsible for managing and developing existing customer relationships, while also actively identifying and securing new business opportunities across restaurant groups, purchasing groups and contract caterers. You will take full ownership of your customer base, managing day-to-day relationships, delivering against sales and profit targets, and working cross-functionally to ensure strong execution across the business. Alongside account management, this role will have a strong new business focus, requiring a proactive and commercially driven individual who is confident in building pipelines and converting opportunities into long-term partnerships. Key Responsibilities Managing and developing relationships across foodservice customers, including restaurant groups, purchasing groups and contract caterers Delivering against sales, volume and profit targets across your account base Identifying and securing new business opportunities to drive revenue growth Leading commercial negotiations to ensure profitable and sustainable agreements Executing promotional activity across wholesalers and cash & carry partners Managing forecasting and ensuring accurate pipeline visibility Monitoring and controlling debtor days in line with agreed terms Working cross-functionally with internal teams, including supply chain, customer service and product development Collaborating with development and purchasing teams to support product innovation and customer-led solutions Maintaining accurate customer records, agreements and reporting The Person Our client is looking for a driven and commercially minded individual with a strong track record within FMCG foodservice sales. You will be comfortable managing existing accounts while also demonstrating a proactive approach to winning new business and driving growth. You will bring: Proven experience within FMCG foodservice sales (food and/or drink) Strong track record of delivering sales and profit targets Experience working with foodservice customers, including restaurant groups and contract caterers Demonstrated ability to win and develop new business Strong commercial acumen and negotiation skills Excellent relationship-building and communication skills A highly organised and self-motivated approach Strong analytical and problem-solving capability Additional Information Field-based role with regular travel to customer sites Occasional overnight stays for customer meetings and industry events Apply now or email (url removed) The Advocate Group is a leading recruitment partner, based in the UK, to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy

The Opportunity: Asset Manager Contract: Permanent Location: Reading / South England United Plant Services is an engineering and asset management business, renowned for providing market leading engineering support and fleet management for Heavy Mobile Equipment (HME) within the quarry and waste industry. We are part of The Briggs Equipment Group who are a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don't feel like you meet all of the role criteria outlined below please don't let that discourage you from applying. The Impact you will have: Direct interaction and communication with sites and Quarry Management Monitor quality and service delivery of onsite repairs to customers assets, ensure engineers are working in compliance with mandatory requirements Ensure asset maintenance costs are kept within budget by offering economic repair options and assess viability of asset against replacement options Support managers in investigating customer complaints and advising on suitable corrective action Monitor machine health through Oil sample and diagnostic reports Support call centre team with technical and onsite feedback Cover relevant Field Service Control during annual leave Advise on machine application and offer suitable alternative options where applicable Carry out machine inspections where required, manage damage & onsite rental process Ensure daily check process is carried out and assist in training inc Toolbox talks Seek out continuous improvement initiatives. Work closely with the UP in-house Engineering team Promote company vision, values, and positive safety philosophy. What will help you to excel in this role: Experience of dealing with customer concerns/complaints to the customers satisfaction Experience of plant machinery at a technical level including the relevant applications in the field Strong interpersonal skills allowing the ability to communicate effectively and build relationships at all levels including complaint resolution Extensive commercial awareness is key with a full understanding of P&L control and Balance Sheet Governance Knowledge of plant machinery at a technical level including the relevant applications in the field Interpersonal skills allowing the ability to communicate effectively and build relationships at all levels including complaint resolution. Computer literacy with good written and report writing abilities Experience in managing multiple OEM brands encompassing Core Quarry and ancillary products. What's next If you are interested in joining the Briggs Group then please click on the apply now button and a member of the team will be in touch Not sure if this is the right role for you? Please feel free to visit the careers page on our website and send us your CV speculatively for a member of the team to review If you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment team and inform them prior to attending so we can ensure these are met TPBN1_UKTJ

Regional Service Manager, Medical Devices Basic Salary £53,000 to £57,000 Company Car (electric / hybrid options available) Excellent Benefits Package The Role – Regional Service Manager, Medical Devices This market leader now seeks to recruit a commercially astute Regional Service Manager. The successful applicant will be responsible for: Managing a team of Field Service Engineers Building and nurturing all relationships with key customers Regularly attending meetings and providing customer care Ensuring the delivery of KPI’s, including resource utilisation, PPM delivery, team and customer satisfaction Financial delivery within set budgets Your Background – Regional Service Manager, Medical Devices To apply you should be able to demonstrate: A background working in a Field Service Manager, Regional Service Manager, Field Service Supervisor or Team Leader role Experience within a high technology instrumentation sector (analytical instrumentation, scientific, laboratory, medical or high value electronics capital equipment) Commercial skills and business flair The ability to foster key relationships with customers The skills required to support and motivate your team of field service engineers, looking to develop new revenue streams and increase market share throughout a broad product portfolio offering the latest ‘cutting edge’ solutions in medical systems technology The Company – Regional Service Manager, Medical Devices Well respected supplier of sophisticated medical diagnostics systems, trusted by healthcare professionals to accurately diagnose and test patients for a wide range of medical conditions and diseases This instantly recognisable brand leader supplies a wide range of innovative diagnostic based laboratory and medical systems to the healthcare sector, and offers 'best in class' solutions across their range of products and systems, which include applications for microbiology, immunodiagnostics, molecular diagnostics and blood bank screening Supported by a truly multi-national 'blue-chip' technology group with representation in over 150 countries, their commitment to investment in Research and Development is second to none in their industry, ensuring that they remain a market leader At the core of their business lie product innovation, excellent customer service and good people This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment agency and / or employment business

Locality Manager (Retirement Living) Location: South (e.g. Berkshire, Oxfordshire, Surrey, East Sussex, Wiltshire, Devon) Salary: £55,000 per annum Vacancy Type: Full Time Closing date: 07 May 2026 At Stonewater, we believe everyone deserves a place to call home and a service they can rely on. We’re looking for an experienced Locality Manager to lead our Retirement Living services across the South (e.g. Berkshire, Oxfordshire, Surrey, East Sussex, Wiltshire, Devon), ensuring our customers receive high quality, responsive and personalised support. About the role: As a Locality Manager (Retirement Living), you’ll be responsible for the strategic oversight of retirement living services across Southern England. Your team of Regional Managers oversee the operational performance of Scheme Managers across 2000 units, comprising a blend of leasehold and rented independent Retirement Living for over 55’s. You’ll ensure excellence in your teams around tenancy and neighbourhood management, customer experience, and work closely with colleagues and partner organisations to build safe, inclusive and thriving communities. You will actively engage with a range of stakeholders, including residents, community groups, councillors and Members of Parliament, building constructive relationships to address concerns, resolve issues, and support positive outcomes for retirement living communities. You’ll also play a key leadership role - coaching, mentoring and developing Regional Managers and frontline colleagues to achieve high performance, confident decision making and strong customer outcomes. What you’ll be doing: * Performance overview of tenancy services including allocations, tenancy management and enforcement * Ensuring the support of customers with complex needs through effective case management and multi-agency working * Championing complaint resolution and using learning to continuously improve services * Ensuring services are compliant with housing legislation, safeguarding requirements and regulatory standards * Building strong relationships with residents, community groups, local authorities and partners * Using performance data and KPIs to drive service improvements and customer satisfaction * Line managing Regional Managers and embedding a culture of coaching, development and accountability * Contributing to service planning, area based initiatives and wider organisational priorities You’ll need: * A solid understanding of Retirement Living services and the unique operational, resident and community challenges associated with managing specialist housing for older people * Experience in housing management or community services within a Retirement Living setting * A solid understanding of tenancy law, housing regulation and safeguarding * Proven experience coaching and developing high performing teams * Strong communication, conflict resolution and stakeholder management skills * The ability to analyse performance information and use data to improve outcomes * Experience of leading teams, managing performance and handling complex situations with professionalism and empathy Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We’re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application

To provide daily repair, preventative maintenance, and asset management of medical devices within various hospital locations whilst ensuring outstanding customer support and building long term relationship. Please note you must be resident in the UK with full right work. Any applications of candidates not based in the UK will sadly be rejected. You also need UK hospital experience to apply for this role. Location: M4 west Salary: Dependent on experience Job Type: Permanent opportunity Benefits: £6K car allowance, pension, death in service, private medical, discounts.As the Biomedical Field Service Engineer, you will be responsible for: Perform scheduled preventative maintenance (PM) on medical equipment as per manufacturer's guidelines Support the site manager / team leader as required and in achieving contractual KPI's. Complete repairs as required on medical equipment as per manufacturer's guidelines Complete all associated administrative work in completing repairs and preventative maintenance as outlined in Althea procedures. Support customers whenever needed to ensure minimal disruption to the operation of the hospital. Complete associated admin needed to close repairs and PMs as outlined Standard Operating Procedures Travel to various sites as required to perform Corrective and Preventive Maintenance Maintain safe working practices within the hospital environment Maintain spare part stock wherever necessary Schedule and complete workload for customers within assigned area Maintain service documentation in line with business requirements Meet with OEM service staff and management when requiredThe successful candidate will have the following related skills / experience: Certified OEM trainings HNC in Electrical Electronic Engineering or equivalent Qualification in Engineering, electronics, or medical technologies such as biomedical engineering. Excellent Customer Relationship skills Excellent written and oral communication skills 2 -5 Years in healthcare environment with experience on medical equipment

We're recruiting a Housing Coordinator to play a key role in supporting the delivery of responsive repairs and maintenance services. This is a frontline role within the Housing service, focused on ensuring repairs are handled efficiently, legal obligations are met, and residents receive a high-quality service. You'll be responsible for coordinating repairs casework, liaising with contractors, and making sure urgent issues are resolved quickly and effect#ively. The Role ·Monitor the housing repairs inbox and manage a wide range of repair-related enquiries. ·Raise purchase orders using NEC and Business World systems and process invoices promptly. ·Act as a first point of contact for tenants, calling residents to arrange inspections, provide updates, and resolve queries. ·Monitor live chat with the maintenance contractor (CARDO), dealing with issues such as access, contact details, and urgent requests. ·Provide contractors with key documentation including asbestos surveys and other compliance-related information. ·Collate and submit disrepair case information to the legal team. ·Raise and coordinate inspections for surveyors, ensuring residents are fully informed. ·Cover the evening rota alongside a designated manager, responding to emergency repair issues (with occasional commitments after 5pm). ·Submit out-of-hours repair reports to contractors. ·Work closely with internal housing teams and external contractors to ensure repairs are completed to a high standard and within agreed timescales. Key Requirements ·Strong background in housing repairs, maintenance, or compliance roles. ·Experience managing repair casework, including disrepair claims and legal submissions. ·Confident using housing IT systems such as NEC and Business World. ·Excellent communication skills, with the ability to explain repairs processes clearly to residents and contractors. ·Strong organisational skills with the ability to prioritise in a high-volume environment. ·Customer-focused approach, ensuring residents receive clear, timely, and professional service. What you need to do now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us

Used Truck Sales Manager Heathrow/Reading £40,000pa Mon – Fri, 45hr week Vehicle allowance, great benefits, mobile phone and laptop Your Role If you are looking to be part of an award-winning company, offering you a great career, then look no further! As Used Truck Sales Manager you will play a pivotal role in driving commercial success across the Used Daimler Trucks portfolio, to deliver exceptional customer experiences and sustainable growth. This role combines strategic sales approaches with deep industry insight, ensuring our customers benefit from market‑leading used Mercedes‑Benz truck products backed by the company’saward‑winning standards of service. You will champion a proactive, customer‑first culture, foster strong partnerships across the network, and identify new opportunities to strengthen our position as a trusted, innovative partner in the commercial vehicle industry. Day to day, you will be: Managing the full used truck stock pipeline. Results driven approach to sales. Driving customer acquisition and nurturing long‑term relationships with the manufacturer and customers. Ensuring high‑quality listings, imagery and marketing activity across all digital platforms. Overseeing all deal structures, finance options and compliance requirements. Working closely with workshop, aftersales and head office teams. Monitoring daily performance, forecasting accurately and reporting key KPIs. Ensuring every customer receives a seamless, professional handover experience. Benefits for you An extra day off for your Birthday 23 days of annual leave per year PLUS Bank Holidays Four times death in service benefit. Internal Mentorship programme Working for WhatVan?’s ‘. Working for Motor Trader’s ‘ Working for an official Working for a workplace which champions . Awarded Armed Forces Covenant (RLS) Working with our award-winning team – several of our team were recognised at the awards and we won s for our new starter onboarding process. Auto-enrolment pension. Enhanced Maternity and Paternity pay policies and return to work post mat-leave policy. Access to our wellness programme and Employee Assistance Programmes, including WeCare from Canada Life (EAP and 24HR Online GP access and second Medical Opinion). Mental Health First Aiders. Reward and recognition programmes Annual appraisals programme and progression opportunities. Manufacturer training and access to our in-house training. and annual leave increase after 5 years’ service. Branded uniform , sponsors and initiatives Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds

BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers. REWARDSAn achievable bonus scheme worth up to 15% of annual salary An additional Secret Shopper bonus worth up to £2,000 High Performer Awards and Bonuses Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000 33 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKSDays out and social events Invite to the annual Assistant Manager conference Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOROur people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs Always leading with our values Spotting potential and developing your team to ensure there is a strong talent pipeline WHAT YOU BRING TO THE TABLEExperience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high. Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews. Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets. Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent. Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings. Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays. INCREDIBLE CAREERS WITH FIVE GUYSIf you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office. Five Guys isn't just a job - it can be a career

BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers. REWARDSAn achievable bonus scheme worth up to 10% of annual salary An additional Secret Shopper bonus worth up to £2,000 Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000 28 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay. OTHER AWESOME PERKSDays out and social events Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A SHIFT MANAGER, YOU'LL BE RESPONSBILE FOROur people - Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush Leadership Skills: You are a natural motivator who enjoys being hands-on. You lead by example and know how to get the best out of the Crew during a busy service Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays INCREDIBLE CAREERS WITH FIVE GUYSIf you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us Your next step would be an Assistant Manager Five Guys isn't just a job - it can be a career

Job Description: Job Title: Panel Beater Location: Reading Are you ready to take the next great step in your automotive career? Are you an experienced Panel Beater looking to join a growing company? Do you want to be part of a market-leading automotive repair business that truly values its people? What can ABL 1 Touch offer you? Competitive Salary Team bonus 28 days holiday (including bank holidays) Length of service awards Healthcare Cash Plan (includes gym and shopping discounts) Employee Assistance Programme Celebration Day – take a paid day off to celebrate something meaningful to you Car insurance discount with LV Employee pension Employee Engagement Budget – money for team socials and activities Access to Mental Health First Aiders Cycle to Work Scheme Refer a Friend Scheme – earn £1,000 when you refer someone to join our team More great benefits coming soon! About ABL 1 Touch Since 1994, ABL 1 Touch has been a market-leading vehicle repair business, working in partnership with major insurance companies. We’re proud not only of our high repair standards but also of the excellent customer service we deliver. As we continue to grow, we’re looking for a Panel Beater to join our expanding team in Reading. Your Role as a Panel Beater As a Panel Beater, you’ll be responsible for repairing a wide range of motor vehicles to manufacturer standards using the correct repair methods. You'll work as part of a skilled, friendly team delivering high-quality results. Key Responsibilities: • Strip and refit parts where necessary, ensuring proper panel alignment and adjustments., • Identify and report any damage not included in the original job scope., • Assess and report on vehicle structure and paintwork., • Ensure completed vehicles comply with safety standards., • Handle the safe removal and storage/disposal of vehicle components, fluids, and gases., • Complete quality control inspections and sign-offs at each repair stage., • Follow repair methods (e.g. e-scribe, manufacturer guidance) and ensure they are visible on the job., • Use protective coverings (seat covers, foot mats) on all vehicles., • Perform filler repairs to a P180 finish, checking for pinholes., • Apply underseal, weld-through primers, and anti-corrosion treatments as required., • Maintain tools and equipment, and report any defects to your line manager. Skills & Experience Required: • Previous experience in a similar panel beating role, • Manufacturer training/qualifications (preferred), • Current AOM009 welding certificate or BS equivalent, • Experience in MIG brazing, spot welding, riveting and bonding techniques, • Awareness of high-strength and Boron steels, • Light MET qualification linked to ATA (advantageous), • Bonding certification, • Full UK Driving Licence, • A proactive, can-do attitude and a strong team player Why Join Us? Joining ABL 1 Touch means becoming part of a forward-thinking organisation that values people, quality, and integrity. You'll enjoy real opportunities for professional development, a competitive salary and benefits, and a workplace that recognises and rewards your contribution. Diversity & Inclusion ABL 1 Touch is committed to building a diverse and inclusive team. We aim to create a working environment where everyone feels supported and respected, regardless of background or identity. Let’s fix cars — and drive your career forward — together in Reading

Aftersales Manager Location: Reading Salary: Negotiable DOE, highly competitive Ref: 30196 We are currently recruiting for an experienced Aftersales Manager for our client’s main dealer site in the Reading area. This is a superb opportunity for an Aftersales Manager to work for a busy and well-established main dealer site, working for a fantastic brand. Aftersales Manager role: You will be looking after a busy and professional department where your remit will be to manage all aspects of the department: from day to day running of the Workshop, managing the Technicians / Mechanics to achieve maximum productivity, making sure that the Service Advisors are very customer focused and achieved upselling targets to budget and KPI monitoring. You will also be working closely with the senior management to ensure that key objectives and strategies are met, we are looking for someone who is constantly looking to improve the department and to exceed targets. You will be an individual who prides themselves on customer service, works well with the staff to get the best out of the department, and someone who will make the department their own. This is a busy department with a strong reputation within the area.Aftersales Manager requirements: We are looking for someone from a large site, prestige brand, and background. It is all about the size of the operation you have run as well as a track record of doing it successfully. A proven and solid Aftersales Management background is essential as we need the individual to be of the highest calibre. Main Dealership experience is essential. At least 3 years Relevant systems experience such as Kerridge, Pinnacle, and 1 Link would also be advantageousConsultant - Jack Adams - Octane Recruitment JAOJ Octane Recruitment is a specialist Automotive and Motor Trade recruitment agency, working with main dealerships, bodyshops, tyre management companies, parts distribution centres, independent garages, fleet operators, HGV companies, import centres and manufacturers across the UK. We recruit across the motor trade and related industries

Engineering Manager / Site Manager / Branch Manager required to join a global, leading engineering supplier. The successful Engineering Manager / Site Manager / Branch Manager will be responsible for leading a team of Sales Engineers, Supply Chain, and General Engineering teams. This role will focus on overseeing day-to-day operations, ensuring seamless collaboration between teams, driving efficiency, and supporting the successful delivery of various pneumatic & hydraulic products and solutions, plus managing relationships with existing customers and distributors while developing new business opportunities in the Fluid Power sector. The Engineering Manager / Site Manager / Branch Manager Role must have a proven ability to lead and inspire engineering teams, drive performance, and implement high-quality standards. You will ideally have a background in fluid power, specifically Pneumatics & hydraulics, or related sectors. We are looking for a dynamic manager who can enhance operations, optimise team performance, and deliver impactful results. Package: £45,000 - £55,000 depending on experience 25 days holiday + Bank Holidays Company pension Bonus Additional benefitsEngineering Manager / Site Manager / Branch Manager Role: Lead, mentor, and manage a team of Sales Engineers, supply chain, and general engineering teams within fluid power, specifically hydraulics and pneumatics. Drive team performance and optimise operations to meet company objectives. Manage relationships with existing customers and distributors while developing new business opportunities in the Fluid Power sector. Maintain effective inventory management, stock control, and logistics to ensure smooth operations. Liaise with various engineering departments. Handle fluid power sales-related activities, including providing product demonstrations, attending exhibitions, and negotiating sales. Site-based near BasingstokeEngineering Manager / Site Manager / Branch Manager Requirements: Proven experience as a Branch Manager, Depot Manager, Operations Manager, Engineering Manager, Site Manager, Sales Manager or in a similar leadership role within an engineering environment. Experience with Pneumatics and Hydraulics is essential. Knowledge of Fluid Power products, such as Valves, Pumps, Filtration, Compressors, Vacuum Systems, Blowers, Motors, or similar mechanical engineering products, is highly desirable. Experience leading, mentoring, and motivating teams to deliver impactful results for hydraulic solutions. Solid experience in managing day-to-day operations, including sales, customer service, inventory control, and logistics. Sales Manager, Account Manager, Service Manager, Design Manager or Internal Sales Engineer looking to step up into a Site Manager role will also be considered. Ability to commute to Basingstoke daily. An engineering degree or equivalent qualifications are advantageous

Resident Services Manager Single-Family Build to Rent | Tenancy Operations Monday-Friday 9-5:30pm £30000-£35000 plus Bonus About the Role This is a great opportunity to join a leading operator in the single-family Build to Rent (BTR) sector. As Resident Services Manager, you will be responsible for delivering high-quality tenancy services throughout the full resident lifecycle, ensuring compliance, clear communication, and a consistently positive resident experience. You will work closely with your line manager and team to manage day-to-day tenancy operations, resolve resident queries, and support the smooth running of mid-term and end-of-tenancy processes. Success in this role requires a genuine commitment to exceptional customer service, strong communication skills, a solid understanding of tenancy legislation, and excellent organisational ability. Key Responsibilities Resident Services Management Administer all aspects of the resident lifecycle including move-ins, renewals, and move-outs. Issue and manage legal notices in line with current legislation. Coordinate end-of-tenancy processes including inspections, deposit handling, and resident communications. Conduct and follow up on mid-term property inspections. Customer Service & Resident Support Provide responsive and empathetic support to residents throughout their tenancy. Handle resident queries and complaints professionally, escalating where necessary. Maintain clear and consistent communication with residents to ensure a smooth experience. Compliance & Documentation Ensure all tenancy documentation is accurate, up-to-date, and compliant with relevant legislation. Maintain records and systems in line with internal policies and regulatory requirements. Collaboration & Teamwork Work closely with Customer Service Coordinators to ensure joined-up service delivery. Support the Resident Services Team Manager in implementing service improvements and operational changes. Liaise with other departments including Maintenance and Lettings to ensure seamless resident journeys. Data & Reporting Maintain accurate tenancy data and contribute to reporting and analysis. Use data insights to identify trends and support service improvements.Please note this list is not exhaustive and responsibilities may evolve over time. Skills & Competencies Experience in residential tenancy management or property administration. Strong understanding of UK tenancy legislation and compliance requirements. Possession of or willingness to work towards an ARLA Qualification is desirable. Outstanding customer service skills and excellent verbal and written communication. Exceptional organisational and coordination skills. Detail-oriented with a proactive approach to problem-solving. Comfortable working in a data-led environment. Ability to work autonomously, confidently taking charge and making informed decisions. A collaborative team player who can inspire and motivate colleagues. Innovative problem-solving skills with a knack for identifying issues and crafting effective resolutions. A strict adherence to confidentiality regarding all forms of information and data. Ambition to grow within a rapidly scaling business

Mobilisation Support Manager - Commercial Cleaning & FM Services Office based in Wokingham and visits to client sites Salary circa £40k Hours: 37.5 hours per week, presence will be required at new site starts, which can sometimes be in the evenings, so no set working times, but the overall total will be 37.5 hours per week. Why Join? My client is a leading commercial cleaning company, committed to providing over 400 customers with an excellent cleaning service at a competitive price. Established in 1999, they provide a professional, fully comprehensive cleaning provision across Southern England in sectors that include schools, offices, medical and leisure facilities. Despite our fast growth, we still care about every customer, every contract and every member of staff. They pride themselves on their attention to detail and delivery of a thorough, reliable high-quality service. The Opportunity As Mobilisation Support Manager, you will play a pivotal role in ensuring seamless, high-quality mobilisation of new commercial cleaning contracts. This newly developed position has been created to support our continued growth and ensure every new contract goes live smoothly, efficiently, and to the highest operational standard. This is a highly collaborative role sitting at the intersection of Operations, Business Development, and the People team. You will act as the key link between the office and the field; identifying gaps, resolving issues, and driving consistent, effective mobilisation practices across the business. The role has substantial involvement in Transfer of Undertakings (Protection of Employment) regulations (TUPE). This role would suit a Area/Contracts Manager who has worked at a high level with extensive experience of TUPE and the mobilisation of new sites What you’ll be doing * Lead the full mobilisation process for new contract wins, ensuring a smooth transition from sales handover to steady-state operations * Carry out site assessments, operational planning, scheduling, and resourcing * Ensure each mobilisation meets agreed service levels, customer requirements, and operational standards * Flag operational risks early and work with internal teams to proactively address them * Cross-Departmental Collaboration * Partner closely with the Business Development team to understand the operational requirements of each new contract from the point of tender/win * Work collaboratively with the People team on all workforce-related aspects including recruitment planning, onboarding, and safeguarding * Act as a bridge between head office and field operations, enabling strong communication and consistency * Coordinate and support the end-to-end TUPE process for new contracts as required * Ensure all necessary communication, consultation, documentation, and employee transitions are managed professionally and compliantly * Maintain accurate employee records and support the People team with operational HR matters, specifically during the mobilisation of new contracts and TUPE transfers * Identify gaps or inefficiencies in mobilisation processes and drive continuous improvements * Support the development and implementation of standardised mobilisation procedures * Promote consistent operational quality across new contract start-ups About you * Strong knowledge of HR policies, practices, employment law, and TUPE * Experience mobilising new cleaning contracts within the commercial cleaning/FM industry * Excellent communication skills, both verbal and written * Strong organisational, administrative, and analytical skills * Strong Excel proficiency and a natural aptitude for working with numbers * A proactive, solutions‑driven mindset with a positive disposition * High levels of integrity, professionalism, and attention to detail * Ability to work independently and manage competing priorities * Strong Microsoft Office and data‑handling skills * A commitment to providing excellent service * The ability to work without close supervision, prioritise effectively and deliver to deadlines * without compromising on quality * Discretion, confidentiality and professionalism * A minimum two years’ experience in the commercial cleaning industry, including contract mobilisation Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers. Please view our latest jobs on our website and follow us on Linkedin and Twitter. We do try to reply to each application personally, however as we receive a high number of applications for each role, we handle it is not always possible to do this. Therefore, if we do not contact you within seven days your application for this particular role has not been successful. However, we have retained your CV and we will advise you of future roles that may be of interest